2010 dodge journey sxt bluetooth

Pair a Bluetooth Phone to a 2010 Dodge Journey SXT 3.5L V6

Dodge journey model years - 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019.

How to pair pair your phone to your car via bluetooth

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This is how to pair your iPhone or Android phone to a 2010 Dodge Journey. Generally, pairing a Bluetooth compatible phone to your car will allow you to make handsfree calls. In many models, you can also play music through a paired device over the Bluetooth connection too. Check your owners manual to see if this is possible in your 2010 Journey. Some models only allow Bluetooth devices to take calls wirelessly and do not support Bluetooth music. Typically, these cars will require an input jack to play music from your phone.

Do you have Bluetooth problems? Is Sync not working in your Journey? Or are you having Bluetooth issues? The steps needed to sync your phone to your car tend to vary substantially from one vehicle to the next. If you followed the steps in the video above and your a 2010 Journey will not connect to your phone, then you may need to delete some saved phones. Used cars will often have several saved phones in them. Once a maximum number has been reached, the Journey will not allow additional devices to be paired without deleting some first. If your 2010 Dodge Journey requires a password, try 1234, 0000 or ABCD.

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Home » Troubleshooting » Dodge Journey Bluetooth not working – causes and how to fix it

Dodge Journey Bluetooth not working – causes and how to fix it

Dodge Journey allows drivers and passengers to connect their smartphones, stream music, and make hands-free calls via Bluetooth. However, there are instances when the Bluetooth in Journey may encounter issues, leaving users frustrated and disconnected. In this article, we will explore common causes for car Bluetooth problems and provide practical solutions to get it up and running again.

Bluetooth, being one of the most popular wireless technologies, enables drivers to integrate their smartphones seamlessly with the car’s entertainment and communication systems. However, just like any technology, Bluetooth connections can encounter hiccups, leading to issues such as pairing failures, audio interruptions, and dropped connections. Understanding the underlying causes and knowing how to troubleshoot these problems is essential for a smooth and enjoyable driving experience.

1. Bluetooth is disabled

Verify bluetooth is enabled in the smartphone.

Before delving into complex troubleshooting steps, it’s essential to start with the basics. Ensure that Bluetooth is enabled on your iPhone or Android device. For most smartphones, you can access the Bluetooth settings through the quick settings menu or the main settings app. Turn on Bluetooth and keep your smartphone’s Bluetooth screen open as as you connect your phone to the infotainment system of Journey.

Verify Bluetooth is enabled in Journey

The next crucial step is to confirm that Bluetooth is enabled in the infotainment system of your Journey. Access the infotainment system’s settings and navigate to the Bluetooth or phone menu. Make sure it is turned on, and the infotainment system is actively searching for nearby devices.

2. Forget old pairings

If your smartphone has been connected to multiple Bluetooth devices in the past, it might be trying to connect to a previously paired device instead of your Journey infotainment system. To resolve this, go to your smartphone’s Bluetooth settings and look for any previously paired devices. Select “Forget” or “Unpair” for all the listed devices except your car’s infotainment system.

3. Restart Devices

Sometimes, Bluetooth connectivity issues can be resolved by a simple restart. Turn off both your smartphone and the infotainment system of your Journey. Wait for a few seconds and then turn them back on. This process can help clear any temporary glitches that might be affecting the Bluetooth connection.

4. Re-pair your phone

Re-pairing your phone with your Dodge Journey can be an effective solution for resolving persistent Bluetooth connectivity issues. Re-pairing essentially establishes a fresh connection between your smartphone and the car, which can help to clear any underlying glitches or conflicts.

Unpair the Existing Connection

Before re-pairing, you’ll need to remove the existing Bluetooth connection between your smartphone and Journey. This will ensure a clean slate for the re-pairing process.

Follow these general steps to unpair your phone:

• Go to the Bluetooth settings on your smartphone.
• Locate the list of paired devices and find the entry for your car’s infotainment system.
• Tap on the “Forget,” “Unpair,” or “Remove” option next to your car’s entry to disconnect it.
• Now re-connect your phone with the infotainment system via Bluetooth again.

5. Reset network settings

Resetting network settings on your smartphone is another troubleshooting step that can be beneficial in resolving Bluetooth connectivity issues with your Journey. This process resets all network-related settings, including Wi-Fi, cellular data, and Bluetooth configurations, to their default values. Here’s how you can reset network settings on both an iPhone and an Android device.

Reset Network Settings on iPhone:

• Open the Settings app on your iPhone.
• Scroll down and select “General.”
• Scroll to the bottom and tap on “Transfer or Reset iPhone.”
• Tap “Reset” on next screen.
• Choose “Reset Network Settings.”
• You may be prompted to enter your device passcode.
• Confirm the action by selecting “Reset Network Settings” again.
• Your iPhone will restart, and the network settings will be reset to their default values.

Reset Network Settings on Android device:

Specific steps may vary slightly based on the Android version and manufacturer.

• Open the Settings app on your Android device.
• Depending on your device and Android version, look for either “System,” “System & updates,” “System & Reset,” or “General management.”
• Select “Reset” or “Reset options.”
• Choose “Reset Wi-Fi, mobile & Bluetooth.”
• You may be asked to enter your device PIN or pattern.
• Confirm the action by selecting “Reset settings.”
• Your Android device will reset the network settings to their default state.

After resetting the network settings on your smartphone, you will need to reconfigure some network-related settings, such as Wi-Fi passwords and Bluetooth pairings. Make sure to pair your smartphone with the infotainment system of your Journey again and test the Bluetooth connectivity to see if the issue has been resolved.

Keep in mind that while resetting network settings can often fix connectivity issues, it may not always solve the problem, especially if the issue is hardware-related. If Bluetooth problems persist after trying this step, consider exploring other troubleshooting options.

6. Update Firmware and Software

Outdated firmware and software can lead to compatibility issues, resulting in Bluetooth problems. Check your car manufacturer’s website and your smartphone’s settings for available updates. Keeping both devices up-to-date can often resolve Bluetooth connectivity problems.

To update iOS on an iPhone, first, ensure you have a stable internet connection, and then connect your iPhone to a Wi-Fi network. Next, go to “Settings” on your iPhone and tap on “General.” From there, select “Software Update.” Your iPhone will check for the latest iOS update available. If an update is found, tap “Download and Install.” If prompted, enter your passcode.

Make sure your iPhone has enough battery life or keep it plugged in during the update. Once the download is complete, tap “Install” to begin the update process. Your iPhone will restart, and after a short while, the new iOS version will be installed, giving you access to the latest features, improvements, and bug fixes.

7. Factory reset the infotainment system

Performing a factory reset on your Journey infotainment system can be a viable solution to resolve persistent and complex Bluetooth issues that are not resolved through other troubleshooting methods. A factory reset will restore the system to its original settings, potentially clearing any software-related problems that were affecting the Bluetooth functionality. However, it’s important to remember that a factory reset will erase all personalized settings and data, so it should be considered as a last resort after trying other troubleshooting steps.

8. Try any other phone

If you’re experiencing Bluetooth connectivity issues in your Dodge Journey, trying a different phone can be a valuable troubleshooting step to isolate the problem. By connecting a different phone, whether it’s an iPhone or an Android device, you can determine whether the issue lies with your original smartphone or if it’s related to the car’s infotainment system.

Once the pairing process is complete, test the Bluetooth connection with the other phone. Make a hands-free call, play music, and use other Bluetooth functionalities to see if everything works as expected. If the connection works flawlessly with the other phone, it suggests that the issue might be with your original smartphone.

9. Hard reset your Journey

Disconnecting the main 12 volt battery of your Journey for about 15 minutes is another potential solution to resolve certain issues, including Bluetooth connectivity problems in the car’s infotainment system. This process is known as a “hard reset” and can help to clear any temporary glitches or errors that might be affecting various electronic systems in the vehicle, including the infotainment system.

Identify the Negative Terminal

The negative terminal on the battery is marked with a minus (“-“) sign and is usually colored black. Take note of its location.

Disconnect the Negative Terminal

Use a wrench or pliers to loosen and remove the bolt or clamp that secures the negative terminal to the battery post. Once loosened, carefully lift the negative terminal away from the battery post.

Wait for 15 Minutes

After disconnecting the negative terminal, leave the car’s battery disconnected for approximately 15 minutes. This will allow any residual electrical charge to dissipate and ensure a complete reset of the car’s electronic systems.

Reconnect the Negative Terminal

After the 15 minutes have elapsed, reattach the negative terminal to the battery post and tighten the bolt or clamp securely.

Start your Journey

With the battery reconnected, start the engine of your Journey and let it run for a few minutes. During this time, various electronic systems, including the infotainment system, will initialize and reestablish connections.

Test Bluetooth Connectivity

Once the car is running, test the Bluetooth connectivity by pairing your smartphone with the infotainment system of your Journey and using various Bluetooth features to ensure everything works correctly.

Remember that a hard reset by disconnecting the battery should be used as a last resort after trying other troubleshooting steps. While it can help in resolving certain issues, it may also result in the loss of some personalized settings in your Dodge Journey. If the Bluetooth problem persists or if you are unsure about performing a hard reset yourself, it’s best to seek assistance from a qualified mechanic or an authorized dealer to avoid any potential damage to the vehicle’s electrical system.

10. Hardware issue

If you have exhausted all software-related troubleshooting steps and Bluetooth connectivity issues persist with Journey, it is possible that the problem may be related to a hardware issue. Hardware problems can be more challenging to resolve and may require professional inspection and repair. Here are some indications that the issue might be hardware-related:

Persistent Issues

If you have experienced Bluetooth problems consistently, even after trying various software fixes and different smartphones, it could be a sign of a hardware problem.

Inconsistent Connectivity

If the Bluetooth connection frequently drops or becomes unstable, it may be due to hardware-related issues within the Journey infotainment system.

No Devices Detected

If the infotainment system in Journey is unable to detect any Bluetooth devices, including smartphones and other accessories, it might be an indication of hardware failure.

Audio Quality Issues

If you experience distorted or poor audio quality during Bluetooth calls or music playback, it could be due to hardware problems with the Bluetooth module or related components.

If you suspect a hardware issue, it’s best to contact your car’s manufacturer or authorized service center for further assistance. They have the expertise and tools to diagnose and repair hardware problems accurately. Depending on the vehicle’s warranty status and the nature of the issue, the manufacturer may cover the repair costs.

Before seeking professional help, you can also check for any software or firmware updates specific to your car’s infotainment system. Occasionally, manufacturers release updates to address known hardware-related issues, and updating the system might resolve the problem.

Bluetooth connectivity issues between your smartphone and the infotainment system of Dodge Journey can be frustrating, but they are usually easily resolved by following a few troubleshooting steps. Ensuring Bluetooth is enabled on both devices, pairing them correctly, and checking for updates are essential starting points. Restarting or resetting devices can also help establish a stable connection. Remember to stay patient and methodical when troubleshooting, as the solution is often just a few simple steps away.

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Genuine Dodge Journey Uconnect, BlueTooth® Wireless Technology

Select your vehicle for the best product fit, 4 genuine dodge journey uconnect, bluetooth® wireless technologys found.

'uconnect phone kit with iPod integration. Hands-free calling and allows control of your iPod through the radio controls. Kit includes microphone, module & wiring harness. To utilize your iPod, a separate iPod cable, part number 82211263 must be purchased. Will not work with RES radio w/o uconnect button.'

Fits the following Dodge Models

• 2009-2010 Dodge Journey
• Uconnect phone is the exclusive voice-activated, hands-free, in-vehicle communications system. Bluetooth® technology enables your wireless phone to connect to your vehicle and allows you to dialthrough simple voice commands.This leading-edge technology will allow you to store your wireless phone anywhere in the vehicle and still maintain connection.

Uconnect Hands-free Phone Kit works with high-speed, NTG4 Radios RHB, RBZ, REQ, and RES with Uconnect buttons on radio faceplate. Not for use with RER or RHR navigation radios. If installed with an RES radio, hands-free communication will only work if the radio has the Uconnect phone button on the radio faceplate.

Uconnect Hands Free Phone Kit for vehicles without production RSP, with REA Radio, eliminates usage of 3.5mm Stereo AUX Jack in console, USB remains functional, for 4.3 radio screens only"

• 2011-2013 Dodge Journey

FM Modulated iPod Interface. Volume and tone operated through the radio, all other menu controls are selected using the iPod

• iPod Interface Kit allows you to play your iPod music files directly through your vehicle`s audio system. Simply plug your iPod into the custom cable.You control your music selection through your iPod control wheel.

2010 Dodge Journey Review

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Edmunds' Expert Review

• Minivan-style interior functionality, perfect crash-test scores, interesting entertainment and communications options, attractive pricing.
• Lackluster base four-cylinder engine, subpar interior materials, ergonomic miscues, numb and vague steering, soggy handling, poor reputation for reliability.

The 2010 Dodge Journey receives driver and front-passenger active head restraints, a larger 9-inch screen for the rear-seat entertainment system and standard keyless entry.

Edmunds says

The 2010 Dodge Journey offers minivan conveniences without the minivan stigma and pricing, but it's not refined or capable enough to earn our recommendation.

Cost to Drive Cost to drive estimates for the 2010 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.55 per gallon for regular unleaded in North Dakota.

Vehicle overview.

The 2010 Dodge Journey crossover SUV is effectively a replacement for Chrysler's now defunct short-wheelbase minivans -- a family-friendly vehicle that's a bit more maneuverable than the regular Grand Caravan. The Journey does indeed fill this void in functional terms, offering lots of room for larger families and a number of pleasant convenience and technology features. The question is whether buyers will find its interior quality and driving dynamics sufficient relative to the ever-improving competition. After all, a journey is hardly worth taking if you're not going to enjoy the trip.

The Journey's strength is clearly its cabin functionality, where the influence of Chrysler's minivans is unmistakable. Its optional third-row seat sets it apart from two-row crossover SUVs, providing enough room for kids. The Journey is also loaded with clever, well-conceived minivan-style conveniences, from the Flip 'n Stow storage compartment under the front passenger seat to the Chill Zone glovebox beverage cooler. Other neat options include MyGIG, Chrysler's hard-drive-based navigation and entertainment system, and a rear-seat entertainment system with a 9-inch screen. If what you're after is a versatile interior at a reasonable price, the Journey certainly delivers.

Speaking of pricing, that's another of the Journey's strengths, as the base SE model costs about the same as a bare-bones five-seat family sedan. How does Dodge do it? Simple: It skimps on interior quality and performance. The Journey's cabin materials are no nicer than those of the dismal Dodge Caliber economy car, on which the Journey is based. As for performance, the base four-cylinder engine is slow and noisy, and the V6-powered SXT and R/T models aren't particularly swift either. Moreover, all Journeys feature ponderous handling and steering that instills little confidence, even by the workaday standards of this segment.

Overall, the 2010 Dodge Journey has a split personality. On the one hand, it has interior versatility and technology to spare; on the other hand, it's built like a cheap runabout and performs like one, too. Among competing crossovers, Toyota's RAV4 offers a third-row seat along with better performance, and the surprisingly enjoyable Kia Rondo is another model to consider. The larger, three-row Ford Flex starts at about the same price as a loaded Journey, and is superior in every way. And if you don't need the Journey's optional third row, virtually any two-row crossover SUV on the market will be more pleasant to drive and own. Finally, our consumer reviews show a record of poor reliability in a number of areas. We do not recommend the Journey.

Performance & mpg

The base-model Journey SE comes with a 2.4-liter four-cylinder engine rated at 173 horsepower and 166 pound-feet of torque. It drives the front wheels through a four-speed automatic transmission. Uplevel SXT and R/T trim levels employ a 3.5-liter V6 that produces 235 hp and 232 lb-ft of torque. It's matched to a six-speed automatic transmission with manual shift control. On these trim levels, buyers have a choice of front-wheel drive or all-wheel drive. In our testing, an all-wheel-drive R/T model went from zero to 60 mph in an unremarkable 9.2 seconds -- just as slow as competing four-cylinder models.

The EPA gives the four-cylinder Journey ratings of 19 mpg city/25 mpg highway and 21 mpg combined. The front-drive V6 drops to 16/24/19, and adding AWD yields a 15/23/18 rating. None of the above is very good relative to the competition.

Every 2010 Journey includes antilock disc brakes, traction control, rollover-sensing stability control, active front head restraints, front-seat side airbags and side curtain airbags for all three rows. A rearview camera is optional, as are handy built-in second-row child booster seats, a first in this segment. In brake testing, a Journey R/T came to a stop in a longish 132 feet.

In crash tests, the Journey received perfect ratings in all categories. The government awarded it five starts in both front and side impacts, and the Insurance Institute for Highway Safety gave the Journey its highest "Good" rating for both frontal-offset and side impacts.

Despite its plebeian Caliber roots, the 2010 Dodge Journey is a well-fed specimen, with even the base SE model tipping the scales at a hefty 3,800 pounds. The four-cylinder engine is simply overmatched here -- there's not nearly enough power to merge confidently on the highway, and it sounds as strained as it feels. The V6 in the SXT and R/T models is more appropriate, returning decent acceleration and passing power, but it's still well behind the standard-setting V6 in the RAV4.

On the open road, the Journey stays quiet, but its steering is terribly numb and vague. Handling is also poor, even in the ostensibly sporty R/T model. Overall, few crossovers are as unpleasant to drive as this Dodge.

Inside, the 2010 Dodge Journey is a spacious, versatile family hauler. Families with one or two children should find more than enough room in the first two rows, and the optional 50/50-split third-row seat can serve as a sort of emergency backup for kids.The second-row seats slide fore and aft, and access to the third-row seats is a breeze. All-around comfort is reduced somewhat due to the hard and flat seats, however, and the low placement of the audio controls makes them awkward to reach for the driver -- especially with the optional touchscreen-controlled stereo. Materials quality and fit and finish are notably subpar.

In terms of utility, there's obvious influence from Chrysler's minivans, as the Journey's interior is awash in cupholders, lidded storage bins and cubbyholes, including tubs beneath the second-row floor and an ingenious compartment beneath the front passenger seat. Maximum cargo capacity is 68 cubic feet, a bit less than what's available in some competing models.

2010 Dodge Journey models

A midsize crossover SUV, the 2010 Dodge Journey comes in SE, SXT and R/T trim levels. All models come standard with two-row seating for five; with the optional 50/50-split-folding third-row bench (SXT and R/T only), capacity increases to seven.

The base SE comes with 16-inch steel wheels, keyless entry, a tilt-and-telescoping steering wheel, air-conditioning, full power accessories and a six-speaker stereo with a six-disc CD/MP3 changer. The midgrade SXT adds 17-inch alloy wheels, automatic headlamps, heated side mirrors, a trip computer, enhanced interior storage, stain-resistant cloth upholstery, a six-way power driver seat, an auto-dimming rearview mirror, a 115-volt power outlet and satellite radio. The top-drawer R/T features 19-inch alloy wheels, roof rails, remote start, dual-zone automatic climate control, leather upholstery, heated front seats and a leather-wrapped steering wheel with integrated audio controls.

Dodge bundles most of the Journey's optional features into packages, and many of the upper trim levels' features are available as options for the lower trims. Other major options, depending on the trim level, include a Chrome Appearance package, sport-tuned suspension and steering, Bluetooth, an iPod adapter, tri-zone climate control, a rear-seat entertainment system and a hard-drive-based navigation and audio system with a back-up camera.

Reliability Ratings by RepairPal

Consumer reviews, read what other owners think about the used 2010 dodge journey., trending topics in reviews.

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Most helpful consumer reviews

Well worth a look, saved our lives in a rollover, a good economical crossover, great ride and good economy, 2010 journey highlights.

• Back-up camera
• Tire Pressure Warning
• Stability Control

NHTSA Overall Rating

• Frontal Barrier Crash Rating Overall Not Rated Driver 5 / 5 Passenger 5 / 5
• Side Crash Rating Overall Not Rated
• Side Barrier Rating Overall Not Rated Driver 5 / 5 Passenger 5 / 5
• Combined Side Barrier & Pole Ratings Front Seat Not Rated Back Seat Not Rated
• Rollover Rollover 4 / 5 Dynamic Test Result No Tip Risk Of Rollover Not Rated
• Small Overlap Front Driver-Side Test Not Tested
• Small Overlap Front Passenger-Side Test Not Tested
• Moderate Overlap Front Test – Original Good
• Moderate Overlap Front Test – Updated Not Tested
• Side Impact Test – Original Good
• Side Impact Test – Updated Not Tested
• Roof Strength Test Good
• Rear Crash Protection / Head Restraint Good

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Dodge Journey: Bluetooth Not Working. What's the Problem and How to Fix?

CarAraC auto mechanics and car experts

The Bluetooth function enables you to listen to your favorite music, audiobooks, or podcasts while on the road. Most Dodge Journey models use the Uconnect system to connect to your mobile device. Your trips become boring when Bluetooth stops working.

The problem may start with your device or the Uconnect system. In this article, we look at all the possible reasons why Uconnect Bluetooth may stop working. We will also provide quick fixes to bring back exciting road trips.

Reasons Why Your Bluetooth Is Not Working

Pairing your phone with the Uconnect system may fail because of phone or system glitches. The problems are usually easy to fix if you have installed an updated Uconnect version. The common reasons why Uconnect fails are a weak signal, phone bugs, faulty connections, and system bugs.

1. Poor Signal Strength

The Uconnect system will not connect with your device if the signal strength is poor. You can test the signal strength from the Uconnect website. Provide your vehicle model and year in the search bar. Check the signal strength following the instructions given. You can determine if the signal is poor, fair, or strong for your Dodge Journey model.

2. Uconnect Has a Problem

Uconnect can suffer issues or bugs like any other software, leading to pairing problems with other devices. You cannot diagnose the problem or fix a bug with the system. However, resetting and updating Uconnect fixes some bugs.

3. Your Phone Is Not Connected Properly

The Uconnect system may fail if your phone is not connected well. Sometimes the device fails to complete the pairing process, especially if it has been connected to other devices. In addition, you may have skipped some security checks and auto prompts when connecting to the Uconnect system. Consequently, the phone blocks any pairing attempts.

The auto-accept and security prompts are different for each phone model. Restart the pairing process to verify all the checks. The problem could also be with the Bluetooth settings on your phone. Reset the phone to enable wireless connections with other devices.

4. Device Malfunctions

The Bluetooth function on your phone may be working properly, but the device has other bugs or glitches. Malfunctions may cause the phone to suspend all operations as it tries to reboot the system. Restarting the device will fix the glitch.

Network problems and pending system updates may also cause Bluetooth to malfunction. Check if your network is working well and reset it, if necessary. In addition, check for any operating system updates that you may have skipped and install them.

What to Do When Your Uconnect Bluetooth Is Not Working

You can fix most Bluetooth problems without calling your mechanic or car dealer. However, you must ensure that the solutions you attempt apply to your car and phone model. For instance, each car model has different instructions for resetting the Bluetooth function and installing updates. This guide discusses the solutions that work for most Dodge Journey models.

1. Ensure That Your Phone is Discoverable

You may have trouble with the Bluetooth connection if Uconnect cannot find your phone. Confirm that your phone is discoverable before checking other functions. The process is simple. Open the Bluetooth settings on your device and turn on the "discoverable" mode.

The terms may differ depending on your phone model, but the point is to ensure that other devices can find and connect to it. In addition, ensure that the security settings allow you to use Bluetooth and other external connections.

2. Restart Your Phone

Sometimes fixing the Bluetooth connection problem is as simple as restarting your device. If your phone is discoverable but not pairing properly with Uconnect, power it off or remove the battery for a few minutes, and then turn it on. Restarting the phone resets the Bluetooth function, enabling other devices to connect easily.

Restarting the devices also fixes any other glitches and prompts you to install the latest updates. If restarting does not activate the Bluetooth function, you can reset the phone to factory settings. Save any data that you may lose in external storage before resetting the phone to factory settings.

Another tip is to close other running apps that slow down your phone. For instance, you may be trying to play music through an app with bugs. Limit the number of running apps when pairing the phone with Uconnect and check if the connection is better.

3. Clear the Pairing History

After restarting the phone and closing unnecessary apps, delete the pairing history on your phone and vehicle. Go to the Bluetooth settings on your phone, trace the Uconnect connection, and delete or forget it. You need to do the same on the Uconnect system on your Dodge Journey.

You can reset the Bluetooth connection in the vehicle by turning off the ignition key for a few seconds and turning it back on. Alternatively, you can follow these steps to delete the pairing history:

• Open the Uconnect settings on your car's display unit and then tap the Connections button.
• Scroll down the connections list to identify and select your phone.
• Locate the option to "Delete All Pairing History."
• Select "Delete" on the pop-up menu.

Ensure that the phone is discoverable and reconnect the two devices again. If the connection is unavailable or poor, follow the other troubleshooting instructions below.

4. Disconnect Other Devices

The Uconnect Bluetooth system cannot connect to your phone if it is connected to another device. You or your passenger may have paired Uconnect with other devices unknowingly. Disconnect any other device first before pairing it with your preferred phone.

In addition, go to Bluetooth settings on your phone again and forget any other paired device. Connect your phone to the Uconnect system in your Dodge Journey again and test the strength of the connection.

5. Install Uconnect Updates

Uconnect developers release occasional software updates for different car models. The updates improve your experience and fix any bugs in older app versions. An outdated version may be slow to connect with your phone.

Visit the Uconnect website and search for the latest updates for your car model. In this case, enter your Dodge Journey year in the search bar. Download and install any updates using the instructions given. It is advisable to check for updates regularly, even when the app is working for the best user experience.

In most cases, you need at least 4GB of storage space on a USB drive to save the updated software on your computer. Plug the USB drive into your vehicle's infotainment center. Start the car and keep it in the run position.

Follow the prompts and provide the anti-theft code, which is available from an authorized dealer. The anti-theft code protects your car and its systems from breaches. In addition, installing all the latest updates ensures that the Uconnect system works at its optimal performance always.

Uconnect updates are free. The free version has the features you need to start the engine, lock the doors, activate the horn, and turn on the lights. However, you can upgrade your subscription to access premium features, such as stolen vehicle assistance, drive rating report, or roadside assistance call.

6. Reset Uconnect

Another simple solution is to reset the Uconnect system, especially when other troubleshooting tips do not solve the problem. The reset steps vary with the Uconnect version.

• Turn on the ignition key on run mode and leave the vehicle in park.
• Press and hold the Bluetooth connection or phone button for about 30 seconds and then release it. The display terms differ with the car model. Some models require you to simultaneously press the tuner knob and volume button for about 20 seconds. Accept any prompt to restart or reset the system.
• The screen will display the vehicle brand and then go off for some time.
• The display screen will show your vehicle brand again. Uconnect will restart and reset itself to the default settings.

The system will take you back to the main screen, where you can repair your phone. It is advisable to reset the system often to keep the connection strong.

7. Contact the Customer Service or Car Manufacturer

The tips shared here fix most of the Bluetooth issues. However, you can seek further assistance from Uconnect if the problem persists. The customer service is helpful with poor signal strength when resetting the system does not improve the connection.

If Uconnect customer support confirms that the signal is strong, check with your car manufacturer or dealer for an alternative solution. The car system may have security checks that hinder connections with third-party software.

Bluetooth may stop working if the Uconnect signal is poor or the software glitches. Malfunctions in your phone, including slow apps and a poor network connection, can cause Bluetooth problems. In addition, the pairing process may fail if you skip some security checks and auto-accept requests. Restarting your phone may solve glitches and reset the Bluetooth function.

You can reset the Uconnect system and install the latest updates for your Dodge Journey model for better performance. The Uconnect website lists all the updates and instructions for car owners to update their software. You can also upgrade your Uconnect subscription to enjoy premium features.

About the authors

The CarAraC research team is composed of seasoned auto mechanics and automotive industry professionals, including individuals with advanced degrees and certifications in their field. Our team members boast prestigious credentials, reflecting their extensive knowledge and skills. These qualifications include: IMI: Institute of the Motor Industry, ASE-Certified Master Automobile Technicians; Coventry University, Graduate of MA in Automotive Journalism; Politecnico di Torino, Italy, MS Automotive Engineering; Ss. Cyril and Methodius University in Skopje, Mechanical University in Skopje; TOC Automotive College; DHA Suffa University, Department of Mechanical Engineering

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2010 Dodge Journey SXT FWD

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A Journey of Postcards

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