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Amex Travel: Everything You Need to Know [2021]

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American Express has a very robust travel portal. Not only can you book different types of travel, but you can also take advantage of a lot of additional perks and benefits depending on the type of cards you have.

But you need to know the ins and outs of how everything works in order to squeeze out all the value you can.

In this article, I’ll break down everything you need to know about Amex Travel.

I’ll start by explaining the bonus points you can earn and how to use your points to book travel. I’ll then cover some of the special perks you can get through the program like 5X earnings.

And I’ll show you the results from my research I did to see if Amex Travel is cheaper or more expensive than booking directly (the results are a little surprising).

Finally, I’ll show you how to efficiently use Amex Travel to book your travels.

Table of Contents

What is Amex Travel?

Amex Travel is an online travel portal that allows you to book various forms of travel including:

Rental cars

• Vacation Packages

Amex Travel overview

Bonus earnings.

Membership Rewards-earning cards will earn one extra Membership Rewards point for every dollar spent on certain purchases like:

• Pre-paid hotels
• Vacation packages (flight + hotel packages)
• Cruise reservations

Eligible travel purchases do  NOT  include car reservations, non-prepaid hotels, ticketing service or other fees

These Membership Rewards-earning cards that earn an extra point include favorites like the:

• Amex Gold Card
• Amex EveryDay
• Amex EveryDay Preferred
• The Centurion Card
• Blue Business Plus Credit Card
• Business Gold Card
• Business Green Rewards Card

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Platinum Cards

Platinum and Business Platinum Cardmembers are only eligible for 1 additional point on cruise reservations. However, they earn 5X on prepaid hotels and airfare.

If you value Membership Rewards at 1.75 cents per point then it’s like earning  8.75% back on airline purchases !

The Platinum Card earns some pretty impressive rates across the board when it comes to Amex Travel.

Take a look at all of the 5X categories:

Tip: The Platinum Card also comes with some pretty stout benefits including the best airport lounge access offered by any credit card.

Amex Green Card

The Amex Green Card earns a very respectable 3X on a wide range of travel purchases which include amextravel.com. Therefore, you can earn 3X on airfare, hotel bookings, cruises, etc.

Lowest price guarantee

When it comes to booking hotels, you can get the lowest price guarantee with Amex Travel.

Like other similar guarantees, the terms are very strict about when this can be honored.

You will need to find the exact same room in the same hotel for the exact same dates and number of children and adults.

The price will need to be found online before taxes and fees and you must submit your claim prior to your stay before the date of check-in. This perk is only valid for American Express cardmembers.

Certain types of rates not available to the public will be excluded including:

• Rates or discounts that are not available to the general public (e.g., corporate, AAA, government, etc.)
• Hotel rooms booked with loyalty points, coupon promotions, etc.
• Rooms booked on websites that do not allow you to see the name of the hotel until your reservation is complete
• Promotional packages, deals, all-inclusive packages
• Bundles that include additional amenities such as parking, meals, etc.
• Rates booked through the Fine Hotels & Resorts and The Hotel Collection programs.

Elite benefits

If you book through Amex Travel, you will likely lose out on the ability to earn elite credits and also you might even lose out on receiving elite benefits.

For example, if you are a Hilton Honors Gold member, typically you would earn 18 points per dollar spent at a Hilton property.

In addition, you would be eligible for benefits like a free breakfast, upgrades, and late check out.

But if you use Amex Travel to book a stay at a Hilton property, you would not earn 18 points per dollar and you may not receive things like a free breakfast.

You won’t always miss out on receiving your elite perks as I recently received an upgrade as a Hyatt Discoverist on a stay I booked through Amex Travel.

However, it will be on you to contact the property and add your loyalty number to your accounts. In addition, you likely will need to be proactive about requesting benefits like upgrades.

Tip: You can still get elite benefits with the Fine Hotels & Resorts and The Hotel Collection programs.

Access to Amex Travel

Initially I thought that only American Express cardmembers could use Amex Travel to book travel. But I inquired with an American Express agent and they informed me that anybody can use the travel portal.

Is Amex Travel cheaper?

The most important question you are probably wondering is whether or not it is cheaper to book your travel through Amex Travel or directly through the airlines, hotels, etc.

To answer this question, I did a handful of sample bookings for flights, hotels, rental cars, and cruises.

Below are the results.

For flights, all five sample bookings were a little bit cheaper when I chose to book directly. In many cases the price was about $7 cheaper which isn’t a huge gap but is still cheaper nonetheless.

Here are the prices that I compared:

It’s worth noting that American Express imposes small fees for certain airline bookings.

For example, they will charge a non-refundable fee of $6.99 per domestic ticket and $10.99 per international ticket for each ticket for an airline that pays them a standard fee or commission.

So the price differences above likely were affected by these fees.

Tip: Logged in Platinum cardmembers and Centurion members will not be charged this fee.

For hotels, the opposite was true.

Amex Travel was cheaper on more occasions although in some cases the price was virtually identical.

Also, you can earn 5X Membership Rewards on pre-paid hotel stays with your Platinum Card. That’s a lot of points and in some cases it could make up for the lost value of elite benefits.

The rental car prices were almost completely identical.

The cruises were generally cheaper with direct booking. This was partially the result of flash sales that were happening with some of the cruise lines. These flash sales were not showing up on Amex Travel.

Overall, my data points showed that booking flights is slightly more expensive through Amex Travel (likely due to Amex fees) but that booking hotels and rental cars can be virtually identical.

Cruises may also be identical in pricing but you may not have access to flash deals which can cause significant discrepancies in price.

Tip: The Platinum Card receives special perks on some cruise packages such as credits.

Using Membership Rewards to book Amex Travel

One of the cool things about Amex Travel is that you can use your Membership Rewards points to book travel.

Your redemptions must involve a minimum of 5,000 Membership Rewards.

Something important to know is that the value of your points will differ based on the type of travel that you book.

Here is a breakdown of the value your points get for different types of travel.

Tip: You can also use the points calculator to check out the value of your Membership Rewards.

As you can see, flights and hotels through the FHR get the most value for your points. Other types of redemptions like hotels are not great.

When you consider that a card like the Chase Sapphire Preferred can get you 1.25 cents per point in the Chase Travel Portal on all different types of travel, all of a sudden redeeming Membership Rewards for .7 cents per point seems very poor.

If you have a small business card like the Business Platinum Card or the Business Gold Card , you can actually get more value for your points.

The Business Gold Card has a 25% bonus which comes out to 1.33 cents per point . Meanwhile, the Business Platinum Card  has a 35% bonus which comes out to 1.54 cents per point.

You can only get the bonus/rebate for either a First or Business class flight on any airline or for flights with your selected qualifying airline.

Here some of the airlines you might be able to choose:

• Alaska Airlines
• American Airlines
• Delta Airlines
• Frontier Airlines
• Hawaiian Airlines
• JetBlue Airways
• Spirit Airlines
• Southwest Airlines
• United Airlines

Note: There is a limitation on your rebate as you will only be able to receive up to 250,000 bonus points per calendar year for the Business Gold Card and up to 500,000 points per calendar year for the Business Platinum Card.

Alternative to using points for Amex Travel

Instead of using your points on travel, you could redeem them in other forms such as cash back, gift cards, or on Amazon.

The values for cashback and Amazon are not very good as you can see below but sometimes gift cards can be a decent option when you can cash out at one cent per point.

Should you use your Membership Rewards?

Even though your Membership Rewards can be transferred out to valuable travel partners for optimal value, sometimes it could make sense to use a travel portal.

One of the biggest reasons is that using something like Amex Travel is simpler.

You don’t have to deal with black out dates, award inventory, or figuring out how to do transfers and booking with partners.

However, if you do decide to transfer your points to American Express travel partners, here is a breakdown of the partners you can transfer to:

Related travel programs

There are three programs that are related to Amex Travel but are also different and stand out in different ways.

These include the:

The Hotel Collection

Fine hotels and resorts, international airline program.

These programs are mostly focused on premium and luxury travel so if you are in those markets, you will get the most value out of these related programs.

The Hotel Collection is a special hotel portal that allows you to receive up to $100 in property credits and upgrades when you book hotels of two nights or longer.

The Hotel Collection is only available to the following U.S. American Express Card Members:

• Consumer and Business Gold Card Members
• Business Gold Rewards Card Members
• Consumer and Business Platinum Card Members
• Consumer and Business Centurion Members

The hotel credit will equal the amount spent on the hotel at checkout up to $100 and it will be credited at check out based on qualifying charges made excluding charges for taxes, gratuities, fees and cost of room.

You must make your payment in full with an American Express Card in the Eligible Card Member’s name.

Also, the cardholder must travel on the itinerary booked. There is a limit of one credit per room per stay and a three room limit per card member per stay.

Room upgrade is based on availability and eligibility at check-in.

For bookings made on  amextravel.com , you will earn 2X Membership Rewards on each The Hotel Collection booking and you can also use Pay with Points.

Amex Fine Hotels and Resorts , also known as “FHR,” is a luxury hotel program that offers special elite-like perks at over 975 world-class properties all around the world. 

There are also special hotels within this program known as Preferred Hotels & Resorts which “represents one of the world’s finest and most diverse portfolios of independent hotels.”

These hotel networks are only available to cardmembers of Platinum Cards and Centurion Cards.

Amex Fine Hotels and Resorts offers an entire suite of benefits which include: 

• Noon check-in, when available
• Guaranteed 4pm late check-out
• Room upgrade upon arrival, when available
• Daily breakfast for two people
• Complimentary Wi-Fi
• Special amenity unique to each property

As mentioned above, you can earn 5X with the Platinum Card on prepaid bookings through FHR . Something else that stands out is that you can still receive your elite benefits and elite credits when going through this portal.

The Amex International Airline Program (IAP) is a special program available to Platinum cardholders and Centurion cardholders that allows you to receive special discounts on up to eight first class, business class, and premium economy fares when booking through Amex.

The discounts can range from saving a couple of hundred bucks to saving a few thousand bucks so the International Airline Program can be arguably the most valuable benefit offered by any American Express card.

Not every airline participates in the program. Currently, here is the list of airlines that participate:

• Air New Zealand
• Asiana Airlines
• British Airways
• Brussels Airlines
• Cathay Pacific
• China Airlines
• Etihad Airways
• Japan Airlines
• South African Airways
• Virgin Atlantic

You’ll notice that notably absent are domestic carriers United and American.

How to use Amex Travel

• Head to the Amex Travel website
• Choose the type of travel you want to book and input your destinations, travel dates, etc.
• Utilize filters to find the type of booking best suited for you
• Complete your booking!

The main menu

If you hover over “Book” you will then be able to select the type of travel you want to book.

(The default menu already displays flights, hotels, and vacations so you can easily start the booking process for those.)

For flights, simply enter in your departure and arrival locations along with your dates and other details such as cabin preference.

You’ll then see results populated and you can use filters to narrow down the results. You can sort by things like price, duration, and departure time. You can also filter the results down by airline.

The search results allow you to quickly view details like baggage fees and in some cases you’ll also be able to view the seat map which is very convenient.

The hotel search results also provide you with robust filters and sort features to make your searching efficient.

I like to use the map feature and to filter by stars to narrow down my potential properties.

You can also filter by price and if you are interested in the luxury hotel collection or find hotels and resorts you can filter by those programs.

If you do come across a hotel that is part of the Fine Hotels and Resorts, you will see that clearly indicated on the search result.

The same applies for The Hotel Collection.

Make sure that you pay attention to the cancellation policy for that specific hotel.

As you view the search results, you can see if there is flexible cancellation which would allow you to cancel up to a certain window prior to booking.

If there is a flexible cancellation policy, you will be able to view the exact terms to see the deadline to get a refund. When you click on “cancellation policy” you will see a message like this:

There is no charge for cancellations made before 18:00 (property local time) on March 16, 2021. Cancellations or changes made after 18:00 (property local time) on March 16, 2021 or no-shows are subject to a property fee equal to 100% of the total amount paid for the reservation.

Other hotels will be completely nonrefundable.

Again, you can always click on a hotel and then click on view cancellation policy to get the specific terms for that booking.

For rental cars, you have a lot of filters that you could use for things like the size of the rental car, the rental car company, price, etc. You will be able to easily view if the booking has free cancellation or not.

If you have an account, you should take a short amount of time to fill in your profile.

You will be able to input your personal details like your name and birthdate to make a booking quicker in the future. You can also input your known traveler number and your redress number if you have one.

In addition to your personal information, you can also easily add loyalty numbers to your frequent flyer program and hotel loyalty programs.

Next you can select things like your travel preferences. So for example, for flights you can select if you want a window or aisle seat. Or perhaps you have a meal preference such as gluten free meals.

And then if there are any additional preferences like unaccompanied minor status , vision impairments , etc., you can select those.

Finally, you can also add companions.

Amex Travel also has a section where you can view all of your booked trips.

This is really convenient when you need to change or cancel the booking since you have a quick way to find them.

You can also view past trips.

Amex Travel FAQ

Based on my 20 data points, Amex Travel is slightly more expensive for airfare (likely due to Amex fees) but prices are virtually identical for other types of travel such as hotels and car rentals. In some cases, Amex Travel had cheaper prices.

The Platinum Card is the best Amex card to use because you can take advantage of special 5X earnings on flights and hotels and also receive solid travel protections.

You may not receive your elite status benefits when booking hotels through Amex Travel because it is considered an OTA. However, you can still contact the hotel ahead of time and ask them to add your loyalty number to your reservation. After they do that, you may be able to receive some elite benefits depending on the brand and property. You can still get elite benefits with the Fine Hotels & Resorts and The Hotel Collection programs.

Yes, you can book travel with points on Amex Travel. However, you will have to use a minimum of 5,000 Membership Rewards.

Yes, Membership Rewards earning cards will earn one additional point when booking on Amex Travel for certain types of purchases. However, some cards like the Platinum Card and the Green Card will earn additional points.

Yes, but you may be subject to a non-refundable telephone air transaction service fee of $39 per ticket for airline tickets or air + hotel packages. Also, reservations within 6 hours of departure cannot be made by telephone.

Yes, you can change your airline booking but you may be subject to fees from the airline. In addition, American Express may charge you a $39 change fee per ticket reissue .

For bookings made online you can call Amextravel.com at: 1-800-297-2977. If you made your booking by phone with a Platinum Travel Counselor, you can call 1-800-443-7672.

No, you will need to use a card that has travel insurance like the Platinum Card or purchase a travel insurance package to get insurance for your bookings.

Flights Hotels Rental cars Cruises Vacation Packages

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

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The Platinum Card® from American Express

Best luxury travel rewards card

The Amex Platinum card is not just a symbol of luxury. It comes with an immense number of travel, entertainment, wellness and retail benefits making it a versatile card option that boasts more than $1,400 in potential value. (Partner offer)

At a glance

• 5X Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year.
• 5X Earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
• Earn 80,000 Membership Rewards® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
• Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
• $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
• $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
• $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card®. Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
• $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
• $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
• $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card®. Enrollment required. Visit https://platinum.equinox.com/ to enroll.
• $189 CLEAR® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card®. Learn more.
• $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
• Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That's up to $50 in statement credits semi-annually. Enrollment required.
• $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card®. An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
• Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
• $695 annual fee.
• Terms Apply.

Why We Chose It

Tpg editor's rating.

Sometimes it’s worth a large investment to reap the benefits of a great credit card. That’s exactly the case with the Amex Platinum card. In exchange for the annual fee, you’ll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip.

• The current welcome offer on this card is quite lucrative. TPG values it at $1,600.
• This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. (Enrollment required for select benefits.)
• The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway.
• The high annual fee is only worth it if you’re taking full advantage of the card’s benefits. Seldom travelers may not get enough value to warrant the cost.
• Outside of the current welcome bonus, you’re only earning higher rewards on specific airfare and hotel purchases, so it’s not a great card for other spending categories.
• The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards.

Who is this card good for?

If you dedicate a large chunk of your budget to travel and don’t settle for anything less than luxury, this is the right card for you. You’ll receive $15 in Uber Cash monthly (and $20 in December) for a total of up to $200 annually, redeemable for Uber rides or Uber Eats orders. Additionally, enjoy access to thousands of airport lounges with the American Express Global Lounge Collection, an application reimbursement for Global Entry or TSA Precheck, access to the Platinum Travel Service for trip planning assistance, complimentary Gold status with Marriott Bonvoy and Hilton Honors and so much more. (Enrollment required for select benefits.) Once you add up all these perks, you’ll quickly find that these benefits can outweigh the annual fee for those who are constantly on the go.

Earning Rewards

This card is the most rewarding for travel, with 5x on flights booked directly with the airline or through Amex Travel (on up to $500,000 on these purchases each calendar year) and 5x on hotels booked through Amex Travel.

Keep reading

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Wealthy Nickel

Amex Platinum Travel Phone Number

American Express has been voted one of the best financial institutions for satisfactory customer service. The Platinum Card from American Express is the best card offering amazing benefits towards travel purchases annually. Some of the best rewards and benefits include exclusive perks such as complimentary travel insurance and airport lounge access.

The more cardholders pay for eligible purchases, the more Membership Rewards points they receive. Therefore, the cardholder of the Amex Platinum Card or Amex Business Platinum Card will enjoy premium benefits towards travel.

Aside from receiving the best benefits, all card members will access 24/7 customer service from American Express during travel. The American Express Travel website facilitates online flight booking and assists cardholders to secure reservations in partnering hotels such as Hilton Hotels. Cardholders will also use the concierge services to help book travel destinations and tickets to sold-out events in-person or online. The concierge service also covers emergencies faced by the cardholder during travel, ensuring the cardholder’s safety.

Thus, the Platinum Card from American Express offers cardholders maximum benefits and the best customer service options.

Table of Contents

Key Takeaways

·         The Platinum Card from American Express offers the best customer care service for cardholders during travel

·         Cardholders of the Amex Platinum Card will receive help for different services through different numbers offered by American Express

Priority Pass Number

The Priority Pass Lounges are a partnering lounge that offers cardholders complimentary access to the lounge as they wait for their flight. The cardholder must show their eligible Platinum Card, same-day boarding pass, and Priority Pass Card to receive an entry. Cardholders will receive the complimentary membership upon card account opening since they must show the Priority Pass Card as a requirement for access.

Also, cardholders will receive complimentary guest access for one guest in participating lounges across the world. Additional guests will be charged at a cost per the charge rate charged through the Platinum Card after the visit is reported.

There are over 1000 Priority Pass Lounges worldwide which Platinum cardholders have access to as they travel. In case of any issue concerning Priority Pass, Amex Platinum cardholders can contact American Express when they are in or outside the US. The official number given by American Express on matters relating to Priority Pass is 1-800-801-6564 for those within the US.

If you are traveling outside the US and need to make a call, you can use the call collect at 1-954-503-8868 across the world.

Platinum Card Concierge Service Contact Number

The Platinum Card Concierge services offer any form of assistance, especially in a hotel, but it can extend to other companies. The Platinum Card concierge services offer various services to its cardholders, assisting them in their trip. The Platinum Concierge service is only available to premium cards such as the Platinum Card, Business Platinum Card, or its other versions.

Cardholders can make dining and tickets reservations, in-store and online purchases, and ask a concierge to book restaurants on their behalf. Thus, concierge services help the cardholder, including in emergencies such as retrieving missing baggage during travel.

The cardholder is responsible for fees and taxes charged when a concierge is purchasing items on their behalf. The cardholder picks the tab covered by the Amex Platinum Card, but the purchases remain protected under American Express policies. Cardholders will request concierge services by calling 800-525-3355 while in the US, the same as the number on the Amex Travel website.

International calls can be made through a call collect at 617-622-6756 for cardholders outside the US. Alternatively, call the number on the back of your card, which allows you to choose the concierge service you need.

How do I contact Amex Travel International?

American Express customer services extend all over the world, especially for cardholders making a trip outside the US. American Express has offered numbers that ensure cardholders speak directly to customer service attendants for further help. The international phone numbers are available 24/7, although some have specific times that the lines are open. They include the following:

Amex Number

Availability

United Kingdom

+44 1273696933

+88 6227190707

+34 902375637

+66 22735544

New Zealand

+61 292718666

+81 332206100

+52 5553262929

+39 0672282

+1 9054740870 or +1 8006682639

+54 1143103002

+55 34 21026266

+33 147777000

+91 1242801800

+43 810910940

+49 6997971000

+85 222771010

+65 68801900

Netherlands

+31 205048000

M-F 8:00-20:00

+45 70 20 44 99

M-F 8:30-16:30

+47 24 05 52 63

M-F 8:00-18:00

+46 771295600

M – F: 8:00-18:00

+35 8961320400

M-F: 9:00-18:00

No matter the location, cardholders will receive quality services with ready-to-serve attendants to assist in any way possible. That way, the cardholder will feel secure and protected as they book their flight, even through American Airlines or flying a different airline. Cardholders will receive other services, including help to cancel or book restaurant reservations, book a hotel stay, and submit membership for partnering airport lounges.

Travel has never been easier using a travel card like the American Express Platinum Card. Aside from offering travel rewards and offers, the Platinum Card offers other benefits through their travel phone number. Cardholders can access Platinum Card concierge services, Priority Pass membership, and other forms of assistance through a phone number. Whether in the US or international countries, cardholders will still receive assistance from American Express.

Alternatively, cardholders may call the number on the back of their cards if they need help remembering the numbers to call.

How do I contact Amex Travel?

The Amex Travel contact can be found on the amextravel.com website, mainly used by cardholders to book a flight directly through the airlines. The number is 1-800-525-3355 for cardholders within the US or a collect call at 617-622-6756 for those outside the US. Alternatively, cardholders may contact the number on the back of their card for help directing them to the right channels.

Most countries have 24/7 open customer service numbers, which cardholders use to reach American Express for assistance.

What is Amex Global Travel phone number?

American Express cardholders can access customer care in over twenty different countries worldwide. However, each country has a unique phone number cardholders use to access American Express services. If you lack the option of using the numbers, try calling the number on the back of your Platinum Card for further assistance.

Does Amex have 24-hour customer service?

Yes, Amex has a 24-hour customer service number readily available to all cardholders, regardless of location. However, some areas limit the hours the Amex customer care service is running and accessible to cardholders. The number found on the back of your Platinum Card will always work, especially if you need immediate assistance.

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Table of Contents

Who can use the American Express Travel portal?

Benefits of booking travel on amex travel, how to book travel in the portal, is travel insurance included when booking through amex travel, downsides of booking via amex travel, final thoughts on the amex travel portal.

The American Express Travel portal is similar to many other online booking sites in that it allows you to purchase flights, hotels and other travel reservations. The main difference is that only those who hold an American Express card can use it.

Certain cards come with additional perks for booking in the portal. For instance, some AmEx cards allow travelers to earn extra points for bookings, receive a 35% points rebate, pay for a portion of the reservation with points, get room upgrades and more. Terms apply.

Here's a look at what the AmEx Travel portal offers and how to use it to maximize your benefits.

American Express Travel flights, hotels and other reservations are available for American Express cardholders. Depending on which American Express card you have, you may earn additional points on your reservation or unlock additional features. Terms apply.

For example, The Platinum Card® from American Express cardholders earn 5x points on flights booked directly with an airline or through AmEx Travel and 5x points on prepaid hotels booked through AmEx Travel. They also have access to the Fine Hotels & Resorts collection through the travel portal. Additionally, American Express® Gold Card and The Platinum Card® from American Express cardholders can book room reservations with The Hotel Collection . Terms apply.

Here are eight reasons why booking with AmEx travel could be a good idea.

1. Earn up to 5x points

When you book flight through the AmEx Travel portal, your credit card may earn additional points for the purchase. In addition, prepaid hotel reservations through the AmEx travel portal also earn extra points. These are a few of the cards that offer a bonus when making reservations through AmEx travel:

on American Express' website

• 5 points per $1 on flights booked directly with airlines or with American Express Travel, on up to $500,000 spent per year.

• 5 points per $1 on prepaid hotels booked with American Express Travel.

• 1 point per $1 on other eligible purchases.

Terms apply.

• 4 points per $1 at restaurant plus takeout and delivery in the U.S.

• 4 points per $1 at U.S. supermarkets (on up to $25,000 in purchases per year).

• 3 points per $1 on flights booked directly with airlines or with American Express Travel.

• 3 points per $1 on eligible travel purchases.

• 3 points per $1 on restaurants worldwide.

• 1 point per $1 on other purchases.

• 2 points per $1 on the first $50,000 in purchases each calendar year.

• 1 point per $1 on purchases above $50,000 in a calendar year.

» Learn more: AmEx Membership Rewards: How to earn and use them

2. Pay for reservations using Pay with Points

With American Express Travel, flights, hotels and more can be paid for with points instead of cash. Members can even choose to pay a portion of the trip with points and the rest with cash. Once your reservations have been booked, the full amount of your trip will be charged to your American Express credit card, and then a credit will be posted for the points redeemed within 48 hours.

You must redeem at least 5,000 points in order to use Pay with Points. Points are redeemed at a value of 1 cent per point when booking flights or making Fine Hotels & Resorts reservations. Other eligible travel receives only 0.7 cents per point. NerdWallet values Membership Rewards points at 2.8 cents per point if you take advantage of transferring to and booking through travel partners, so the redemption rates in the travel portal are significantly below our ideal value.

If you need to cancel your reservation, you'll receive a statement credit on your card for the cash equivalent. Members who would rather have the unused Membership Rewards points returned to their accounts must contact American Express customer service at 800-297-3276. Terms apply.

3. Upgrade flights with points

Eligible flights booked with cash can be upgraded using your American Express Membership Rewards points. You'll receive 1 cent per point credit towards the cost when upgrading a flight with points (which is again below our AmEx point valuation ).

To upgrade your flight with points, select your airline and provide your reservation details in the AmEx travel portal. You will be notified if your flight is eligible or not. If your flight is eligible, you can submit an offer to the airline for the upgrade. The airline will accept or reject your bid between one and five days of your flight's departure and you'll receive a decision via email.

If your upgrade offer is accepted, the points will be deducted from your account. Your statement will show a charge and a credit for the corresponding points.

» Learn more: You can now use AmEx points to bid on flight upgrades

4. Discounted international flights through AmEx IAP

Platinum cardholders have access to discounted flights through International Airline Program (IAP) , which allows members to book first, business and premium economy at a discount on select airlines and routes. Plus, you'll receive 5x Membership Rewards points on the booking when using your The Platinum Card® from American Express or The Business Platinum Card® from American Express to pay for the flight. Terms apply.

There are 25 airlines that participate in this program. You can book refundable and nonrefundable tickets for up to eight passengers through the IAP. Tickets can be paid with your card, points or a combination of the two. You will have to pay a $39 nonrefundable ticketing fee, however the discount received on these tickets should outweigh the fee.

5. Cancel For Any Reason insurance

CFAR is shorthand for an insurance policy that allows you to cancel your trip for any reason whatsoever and receive a refund. In May 2022, AmEx launched its own version of CFAR coverage for airfare booked through the travel portal using an AmEx card.

This feature, called Trip Cancel Guard, will get you up to a 75% reimbursement on nonrefundable airfare costs, provided you cancel at least two calendar days out from your departure. You'll need to purchase Trip Cancel Guard coverage at the point of booking and if you cancel, whether through the airline directly or through AmEx Travel, you can request reimbursement online or over the phone.

» Learn more: The guide to Cancel For Any Reason (CFAR) travel insurance

6. 35% points rebate with The Business Platinum Card® from American Express

When The Business Platinum Card® from American Express cardholder book flights using points through the AmEx travel portal, they can receive up to 35% of their points back . The benefit is available on first or business class flights on any airline and all economy flights with their chosen airline. This benefit provides up to 500,000 points back per calendar year.

However, as with all AmEx credits , it's not as straightforward as you may hope. You will have to designate the airline for the 35% rebate and the airline must be the same as the one chosen for the $200 airline incidental credit .

» Learn more: The best travel credit cards right now

7. Fine Hotels & Resorts

The Loews Portofino Bay Hotel at Universal Orlando. (Photo by Sally French)

Fine Hotels & Resorts (FHR) is a collection of resorts and benefits available only to Platinum Card members. There are over 2,000 properties worldwide that participate in this program. When making reservations with Fine Hotels & Resorts for one night or more, you'll receive the following benefits:

$200 statement credit provided once per year.

Noon check-in (when available).

Room upgrade upon arrival (when available).

Daily breakfast for two.

Guaranteed 4 pm late checkout.

Complimentary in-room WiFi.

Unique property benefit valued at least $100.

These benefits rival those that many travelers receive when booking directly with hotels to obtain elite status perks. Some locations also offer a last-night free benefit, depending upon when you make your reservation. And some of the best hotels to book using FHR credits offer especially-unique amenities.

For example, many theme park fans consider Loews Portofino Bay Hotel as the best FHR hotel in Orlando . That's because — on top of all the above benefits — guests receive complimentary Universal Express Unlimited ride access, which allows you to skip the lines inside the Universal theme parks .

8. The Hotel Collection

The Loews Sapphire Falls at Universal Orlando falls under The Hotel Collection. (Photo by Sally French)

AmEx Gold and Platinum cardholders receive elite status-level perks at more than 600 hotels worldwide. When you stay for two nights or more, you'll receive a $100 resort credit and an upgrade upon arrival (when available). In addition, you can use your AmEx Membership Rewards credit card to book and pay for your reservation entirely or partially with your points.

While you can book travel over the phone with an agent, it is often quicker and more convenient to make your reservations through the AmEx Travel portal.

Here's how to book travel in the American Express travel portal:

Go to americanexpress.com/en-us/travel/ .

Log in with your username and password.

Select flights, hotels, flight + hotel, cars, or cruises.

Enter your travel dates, cities and other relevant information.

Choose options based on your trip.

Pay with your American Express credit card, points, or a combination.

Since you need an American Express card to make reservations through AmEx travel, you may already hold a card that offers complimentary travel insurance . If you don’t get travel insurance perks through your AmEx card, you can purchase Trip Cancel Guard through when making your booking.

Trip Cancel Guard works similarly to CFAR in that it allows you to cancel your trip for any reason whatsoever and get up to a 75% reimbursement of your travel costs as long as the cancellation is made two full days before your trip.

What is the AmEx Travel cancellation policy?

When you book travel through the American Express travel portal, you may be eligible to cancel your reservation within 24 hours and get a full refund. However, the cancellation policy is determined by the airline.

As such, AmEx instructs travelers to refer to the cancellation policy on the itinerary or reach out to customer service with any questions. Terms apply.

There are many appealing reasons why travelers want to book reservations with the AmEx travel portal. However, there are some downsides as well. These are some of the most common reasons why you shouldn't:

Low value for your points. Redeeming points through the AmEx travel portal yields a value of 1 cent per point or less. That's at least a 50% reduction compared to our value of Membership Rewards points.

Complicated customer service. Resolving flight or hotel reservation issues becomes more complicated when you book through a third party such as AmEx travel. The airline or hotel blames the booking agency and may not immediately resolve the problem in some instances. However, providers have no scapegoat when you book direct.

No hotel elite status benefits or loyalty credits. Most hotels require you to book directly to receive elite status benefits, stay credits or earn points. For travelers looking to take advantage of their elite status or earn status for the next year, booking AmEx travel hotel reservations is not a good idea.

Despite the above policy, hotels booked through Fine Hotels & Resorts allow you to earn elite night credit and earn loyalty perks associated with your elite status level on any hotel reservations — regardless if you book in the portal or not.

The AmEx travel portal offers numerous benefits for all American Express cardholders. If you have a Membership Rewards credit card, you can pay for all or part of eligible travel reservations using your points.

And any portion that you pay with your Membership Rewards card can earn up to 5x points. AmEx Travel also offers two hotel collections that provide additional perks similar to elite status benefits.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

On a similar note...

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Why the Amex Platinum Is the Only Card I’ll Use To Book Flights

Carissa Rawson

Senior Content Contributor

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The Amex Platinum Card Earns Me the Most Points

The amex platinum card has excellent travel insurance, amex’s global lounge collection is industry-leading, amex points are my favorite flexible currency, final thoughts.

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

Although I’m not technically a digital nomad, I fly enough to qualify as one.

With trips taking me on roughly 100 flights per year, I’ve done a lot of research when it comes to booking airfare.

Though I have plenty of credit cards to spare, The Platinum Card ® from American Express always finds its way to the front when it comes time to pay — here’s why.

There are plenty of credit cards that earn bonus points on travel , and especially airfare. However, the Amex Platinum card personally beats out others, despite its $695 annual fee ( rates & fees ).

This is because it earns 5x American Express Membership Rewards points per $1 spent (up to $500,000 per year) on flights booked directly with the airline or via AmexTravel.com .

The Platinum Card ® from American Express

The Amex Platinum reigns supreme for luxury travel, offering the best airport lounge access plus generous statement credits, and complimentary elite status.

When it comes to cards that offer top-notch benefits, you’d be hard-pressed to find a better card out there than The Platinum Card ® from American Express.

Make no mistake — the Amex Platinum card  is a premium card with a premium price tag. With amazing benefits like best-in-class airport lounge access , hotel elite status, and tremendous value in annual statement credits, it can easily prove to be one of the most lucrative cards in your wallet year after year.

• The best airport lounge access out of any card (by far) — enjoy access to over 1,400 worldwide lounges, including the luxurious Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, and many more!
• 5x points per dollar spent on flights purchased directly with the airline or with AmexTravel.com (up to $500,000 per year)
• 5x points per dollar spent on prepaid hotels booked with AmexTravel.com
• Annual and monthly statement credits upon enrollment ( airline credit, Uber Cash credit, Saks Fifth Avenue credit, streaming credit, prepaid hotel credit on eligible stays, Walmart+ credit, CLEAR credit, and Equinox credit )
• TSA PreCheck or Global Entry credit
• Access to American Express Fine Hotels and Resorts
• Access to Amex International Airline Program
• No foreign transaction fees ( rates and fees )
• $695 annual fee ( rates and fees )
• Airline credit does not cover airfare (only incidentals like checked bags)
• Earn 80,000 Membership Rewards ® Points after you spend $8,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card ® , Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
• Earn 5X Membership Rewards ® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards ® Points on prepaid hotels booked with American Express Travel.
• $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts ® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card ® . The Hotel Collection requires a minimum two-night stay.
• $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card ® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
• $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership (subject to auto-renewal) with a statement credit after you pay for Walmart+ each month with your Platinum Card ® . Cost includes $12.95 plus applicable local sales tax. Plus Up Benefits are excluded.
• $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card ® .
• $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
• $300 Equinox Credit: Get up to $300 back in statement credits per calendar year on an Equinox membership, or an Equinox club membership (subject to auto-renewal) when you pay with your Platinum Card ® . Enrollment required. Visit https://platinum.equinox.com/ to enroll.
• $189 CLEAR ® Plus Credit: Breeze through security with CLEAR Plus at 100+ airports, stadiums, and entertainment venues nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Platinum Card ® . Learn more.
• $100 Global Entry Credit: Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 years for a TSA PreCheck ® (through a TSA official enrollment provider) application fee, when charged to your Platinum Card ® . Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
• Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card ® . That's up to $50 in statement credits semi-annually. Enrollment required.
• $300 SoulCycle At-Home Bike Credit: Get a $300 statement credit for the purchase of a SoulCycle at-home bike with your Platinum Card ® . An Equinox+ subscription is required to purchase a SoulCycle at-home bike and access SoulCycle content. Must charge full price of bike in one transaction. Shipping available in the contiguous U.S. only. Enrollment Required.
• Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card ® to your Resy profile.
• $695 annual fee.
• Terms Apply.

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• Capital One Venture X vs Amex Platinum
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If you travel often, you know that booking with a third party , such as Expedia, Priceline, Orbitz, or even an issuer’s travel portal, can save you some money. But it can also lead to huge amounts of headache s if your flight needs to be changed or canceled or if there are crazy delays and you need to be rerouted.

This is because booking through a third-party agency makes them responsible for your ticket rather than the airline, so they need to be the middleman.

Compare the Amex Platinum card’s earning rates to other premium travel rewards cards :

• Chase Sapphire Reserve ® : 5x points per $1 spent on Chase Travel; 3x points on all other travel purchases
• Capital One Venture X Rewards Credit Card : 5x miles per $1 spent on airfare booked with Capital One Travel,

In order to earn these elevated rewards, you’ll need to book your flights with either issuer’s travel portal, which means you’ll be using a third party. That opens you up to issues in the event your travel plans change, which mine often do.

While the Amex Platinum card does have a limit on your 5x earnings up to $500,000 annually, I’ve never even come close to hitting the cap. This means that I’m always able to book directly with the airline while still earning the most rewards.

I’ll admit that I’m not the biggest proponent of travel insurance . I know that it’ll protect you if you get injured, lose your bags, or have travel delays, but purchasing a policy goes against my “spend as little as possible” ethos when it comes to travel.

That’s another reason why I love the Amex Platinum card and use it for my flights. As a premium travel card, it offers complimentary travel insurance . For it to kick in, I need to pay for my travel with my card and it will apply in eligible scenarios.

What kind of travel insurance is offered? A lot:

• Rental car insurance (secondary)
• Trip cancellation and interruption insurance
• Trip delay insurance
• Baggage insurance plan
• Premium Global Assist Hotline (emergency medical evacuation and emergency medical transport)

There are two things that really stand out when it comes to the Amex Platinum card’s travel insurance: emergency medical evacuation and emergency medical transport as part of the Premium Global Assist Hotline. Neither of these has a cap, which isn’t something you’ll find often, even when purchasing a policy.

There is only one exception where I’ll use a card other than the Amex Platinum card to pay for my flights, and that’s when I’ve booked an award flight.

This is because Amex has limitations on its baggage insurance plan for award flights, whereas competitors, such as the travel insurance on the Chase Sapphire Reserve card , do not. In this case, the Amex Platinum card won’t cover lost luggage unless you’ve paid the ticket in cash or you’ve used Amex Membership points for your flight. Other award flights outside of this don’t count :

“Other loyalty programs (i.e. non-American Express) do not qualify on purchases redeemed in part or full or pre-arranged travel cost,” according to the terms of baggage insurance plan on the Amex Platinum card. “An example would be common carrier frequent flyer miles point redemption.”

I’m not a snob about a lot of things, but airport lounge access is certainly one of them. I know that as more credit cards offer lounge access, they can be crowded.

That’s one reason I value the Global Lounge Collection offered by Amex’s high-end cards.

This collection includes a Priority Pass Select membership (upon enrollment), Centurion Lounges, Escape — The Centurion Studio lounges, Plaza Premium lounges, Lufthansa lounges (when flying Lufthansa), Delta SkyClubs (when flying Delta), and more.

That’s far more than you’ll get with other credit cards and lessens the chance that you’ll find yourself in a standing-room-only situation.

This is probably not the most popular opinion, but I think Amex Membership Rewards beat out Chase Ultimate Rewards , Capital One Miles , Citi ThankYou points , and Bilt Rewards .

While each currency has their own strengths and weaknesses, Amex points fit my travel style better than the others. Sure, I love that Chase has World of Hyatt (and it’s where I use my points most often) and that Citi transfer to Choice at double Amex’s rate, but Amex has more usable transfer partners .

I’ll be even more unpopular and say that I’ll often transfer Amex points over to Hilton Honors at a 1:2 ratio, especially when they’re offering a transfer bonus . This isn’t usually a good idea, but I spend my Hilton points at high-end resorts such as the Conrad Maldives and the Conrad Bora Bora , where I can easily net 5-10 cents in value per point. That makes it worth it for me.

Other transfer partners that I frequently use include:

• ANA MileageClub : For low-cost business class flights to Europe
• Avianca LifeMiles : For Lufthansa first class
• Virgin Atlantic Flying Club : For first and business class redemptions on ANA
• Qantas Frequent Flyer : For cheap Air Tahiti Nui flights to French Polynesia

Beyond transfer partners and the Amex Platinum card, I also find Amex points easier to earn . This is due to a variety of reasons, including their robust lineup of Amex point-earning cards , Amex Offers (upon enrollment), and their Rakuten partnership.

I’m not going to throw out all my other credit cards in favor of the Amex Platinum card — I love points and miles too much ever to let that happen. But there’s certainly a strong case for it sticking around in my wallet.

Sure, it offers lots of statement credits (enrollment required for some benefits) and other perks. But I’ll keep the Amex Platinum card to book my airfare. And it’ll stay that way until someone else can match the high earnings and travel insurance offerings, which I don’t anticipate happening anytime soon.

For the car rental loss and damage insurance benefit of the Amex Platinum card, eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

For the trip cancellation and interruption insurance benefit of the Amex Platinum card, eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

For the trip delay insurance benefit of the Amex Platinum card, eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

For the baggage insurance plan benefit of the Amex Platinum card, eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.

For the premium global assist hotline benefit of the Amex Platinum card, you can rely on Global Assist Hotline 24 hours a day / 7 days a week for medical, legal, financial or other select emergency coordination and assistance services while traveling more than 100 miles away from your home. Plus, we may provide emergency medical transportation assistance and related services. Third-party service costs may be your responsibility. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. If approved and coordinated by premium global assist hotline, emergency medical transportation assistance may be provided at no cost. In any other circumstance, Card Members may be responsible for the costs charged by third-party service providers.

The information regarding the Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

For rates and fees of The Platinum Card ® from American Express, click here .

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About Carissa Rawson

Carissa served in the U.S. Air Force where she developed her love for travel and new cultures. She started her own blog and eventually joined The Points Guy. Since then, she’s contributed to Business Insider, Forbes, and more.

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Credit Cards

American Express Business Platinum benefits guide 2024

Ashley Barnett

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Robin Saks Frankel

Published 6:04 a.m. UTC April 9, 2024

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With an eye-watering $695 annual fee (terms apply), there’s no denying that The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. is an expensive card. But without a doubt, it’s also one of the best business travel cards , thanks to its extensive array of perks and ability to earn flexible, valuable Membership Rewards® points . Although the annual fee is high, it’s offset by valuable perks like statement credits, airport lounge access and top-notch travel and purchase protection¹.

All information about The Business Platinum Card® from American Express has been collected independently by Blueprint.

Amex Business Platinum Card overview

The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. is one of the best cards for high-end travel benefits, lifestyle perks and ways to make your business run more smoothly. Of course, it all comes at a significant cost (a $695 annual fee). Therefore, it’s important to assess the card’s features to see if it’s worth it for you and your business. 

Those features include access to over 1,400 airport lounges worldwide, elite status with select hotel and rental car partners, airline fee statement credit and CLEAR ® Plus reimbursement, business-focused statement credits like Dell, Adobe, Indeed and much more. Enrollment is required for select benefits.

Looking for an Amex Business card with a less-lofty annual fee? Our list of the best American Express business cards will help you choose the right one for you.

Major Amex Business Platinum Card benefits

Travel benefits .

The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , like the consumer version, The Platinum Card® from American Express , is a powerhouse for premium travel benefits. Let’s break it down: 

• Airport lounge access: You will have access to a wide range of airport lounges. They include The Centurion® Lounge ; Delta Sky Club® lounges (when flying on a same-day Delta flight; limited to 10 annual visits starting Feb. 1, 2025); Priority Pass Select lounges upon enrollment (but not Priority Pass restaurants); Escape Lounges — The Centurion Studio Partner; Plaza Premium lounges and Lufthansa lounges when flying Lufthansa Group (access varies depending on what airline and cabin you’re flying).
• Hotel elite status: You’ll receive complimentary Hilton Honors Gold and Marriott Bonvoy Gold Elite status with enrollment. This offers benefits such as 25% bonus points on eligible hotel purchases, complimentary in-room Wi-Fi access and room upgrades at select properties (when available).
• Rental car elite status: You’ll get complimentary elite status with Avis Preferred Plus, Hertz Gold Plus Rewards President’s Circle and National Emerald Club Executive. One of the best parts of elite status, at select locations, is the ability to skip the line and go straight to your car at the start of your rental. In addition, you may receive car upgrades and waived second driver fees. Enrollment is required.
• Other hotel benefits: You will also get access to Amex’s Fine Hotels + Resorts® and The Hotel Collection programs through Amex Travel. Perks include complimentary breakfast for two (varies by property), early check-in when available, late checkout, complimentary Wi-Fi and room upgrades when available (certain rooms may not be eligible for upgrade). At select properties, you’ll also receive an experience credit of at least $100. The credit can be used towards purchases of on-site services, such as dining or spa treatments. Experience credits vary by property and will be applied to eligible charges up to the amount of the credit.
• Airline fee credit: You’ll receive up to $200 in statement credits per calendar year for incidental airline fees charged to your card. One qualifying airline must first be selected in advance before receiving this benefit, which can cover fees such as changes and cancellations, seat selection, upgrades, checked bags, lounge access and more.
• CLEAR Plus reimbursement: You can get a credit for up to $189 per calendar year for Clear Plus membership fees. No advance enrollment is required for this benefit; pay with your Business Platinum card to automatically receive a statement credit.
• TSA PreCheck/Global Entry reimbursement : You’ll also receive statement credits to reimburse your application fees for Global Entry ($100) or TSA PreCheck ($85). This benefit is available every 4 years for Global Entry or every 4.5 years for TSA PreCheck.
• Pay with Points airline bonus: With The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , you’ll get 35% of your points back (3.5 extra points for every 10 points redeemed – up to 1,000,000 bonus points per calendar year) when booking a flight with points through Amex Travel. This applies to flights in any cabin on your selected qualifying airline, or for first or business class flights on any airline.

Small business benefits 

As a small business card, The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. offers tailored statement credits and perks to help companies run more smoothly (enrollment is required for select benefits):

• Adobe statement credit: You’ll get up to $150 back in Adobe statement credits for eligible annual prepaid business plans for Creative Cloud for teams or Acrobat Pro DC with e-sign for teams through Dec. 31, 2024.
• Dell statement credit: You can get up to $200 back semi-annually ($400 per year) on U.S. purchases with Dell technologies through Dec. 31, 2024. 
• Indeed statement credit: Through Dec. 31, 2024, you can also get up to $90 back quarterly ($360 per year) via statement credits for purchases with Indeed.
• Wireless credit: You’ll receive up to $10 back per month ($120 per year) in statement credits for wireless telephone service purchases made directly through a wireless provider in the U.S. on your Business Platinum card.

Insurance and protection benefits

The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. has a robust array of travel and purchase protections¹. These include: 

• Trip delay insurance: Trip delay insurance applies to eligible round-trip travel expenses paid for with the Business Platinum. Coverage is good for up to $500 per trip, and for incidental expenses that apply (including meals, lodging, toiletries, medication and more) when a trip is delayed by six hours or longer. You are eligible to file two claims per 12-month period.²
• Trip cancellation and interruption insurance: Trip cancellation and interruption insurance will apply to eligible round-trip travel purchases charged to the Business Platinum card. This coverage is good for up to $10,000 per covered trip with a maximum benefit of $20,000 per eligible card every 12 months.³
• Baggage insurance: You’ll get automatic baggage insurance when paying with the card on a common carrier (like an airline or cruise line). This coverage is good for up to $2,000 per person for checked baggage and up to a combined $3,000 per person for checked and carry-on baggage.⁴
• Cellphone protection: Paying your cellphone bill with your card provides cellphone protection. There is a maximum of $800 liability per claim, and each claim is subject to a $50 deductible. There’s also a limit of two claims per eligible account in a 12-month period. You can maximize this perk by combining it with the wireless credit benefit above.⁵

Bonus points for spending

While The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. isn’t the best card to use for all spending categories, there are certain instances where it does make sense to use it — like on flights and prepaid hotels through Amex Travel, as well as on large purchases — cardholders earn: 

• 5 Membership Rewards points per $1 on flights and prepaid hotels through American Express Travel.
• 1.5 points per $1 at U.S. construction material & hardware suppliers, electronic goods retailers and software and cloud system providers, shipping providers, and purchases of $5,000 or more on up to $2 million per calendar year.
• 1 point per $1 on other eligible purchases.

Additional benefits worth noting

• Global Dining Access with Resy: Global Dining Access perks include Priority Notify at all of Resy’s thousands of restaurants worldwide. This gives you special access to primetime tables at many of the most in-demand restaurants across the U.S. and internationally.
• Secondary Auto Insurance Coverage: Rental cars booked with The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. receive secondary car rental loss and damage insurance⁶. Consider getting a credit card with primary rental car insurance if you want primary, as compared to secondary, coverage.

Frequently asked questions (FAQs)

Yes, The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. has access to over 1,400 airport lounge locations worldwide with the Amex Global Lounge Collection.

First, to make the most of the Amex Business Platinum, be sure to maximize your points potential by meeting the minimum spending requirements to earn a welcome bonus.

Then, enroll your card in the statement credit offers such as those with Adobe, Indeed, Dell, select U.S. wireless telephone service providers, CLEAR and more. Also, sign up for hotel and rental car elite status programs that are included with the Business Platinum. Travelers will want to utilize lounge access, Resy benefits and more. 

Maximize the points you earn by putting larger purchases on The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. . Beyond earning as many points as possible, you’ll also want to maximize the value upon redemption .

Both cards serve different purposes. While The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. is geared more towards frequent travelers with more premium perks like lounge access, the American Express® Business Gold Card * The information for the American Express® Business Gold Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. (terms apply) is tailored to those with high spending who may not travel as frequently.

Overall, it’s better to spend on the Amex Business Gold card, with bonus-earning spending categories that include purchases at U.S. media providers for advertising in select media, U.S. restaurants, U.S. gas stations, transit purchases such as taxis or rideshare, and more.

All information about American Express® Business Gold Card and The Business Platinum Card® from American Express has been collected independently by Blueprint.

The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. does not come with a traditional preset spending limit. The amount you can spend adapts based on factors such as your purchase, payment, and credit history.

Yes, The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. comes with travel insurance, including trip delay insurance², trip cancellation and interruption insurance³ and baggage insurance⁴.

The publicly available offer for The Business Platinum Card® from American Express * The information for the The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. waxes and wanes. The current offer is for 120,000 Membership Rewards points after spending $15,000 on eligible purchases in the first three months of card membership. However, you may be targeted for even higher offers through your Amex account or via a tool like Cardmatch or even mailers.

¹Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.

²Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period. Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

³The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period. Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

⁴Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company.

⁵Coverage for a Stolen or damaged Eligible Cellular Wireless Telephone is subject to the terms, conditions, exclusions and limits of liability of this benefit. The maximum liability is $800, per claim, per Eligible Card Account. Each claim is subject to a $50 deductible. Coverage is limited to two (2) claims per Eligible Card Account per 12 month period. Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.

⁶Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

*The information for the American Express® Business Gold Card and The Business Platinum Card® from American Express has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Chris Dong is a travel, loyalty, and credit cards reporter. He has covered travel and personal finance content for national print and digital publications including The Washington Post, Business Insider, The Points Guy, Travel + Leisure, AFAR, Condé Nast Traveler, Lonely Planet, and more. When he’s not on the road, Chris calls Los Angeles home after nearly 10 years in New York City.

Ashley Barnett has been writing and editing personal finance articles for the internet since 2008. Before editing for USA TODAY Blueprint, she was the Content Director for an international media company leading the content on their suite of personal finance sites. She lives in Phoenix, AZ where you can find her rereading Harry Potter for the 100th time.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

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