ntuc travel insurance car rental excess

NTUC Income Car Insurance Singapore Review 2021

NTUC Income is a brand that needs no introduction in Singapore. Naturally, it has the lion’s share of the car insurance market, especially among local drivers. 

So NTUC car insurance is popular — but is it really all that good? Let’s take a look at the plans on offer and their key selling points.

NTUC car insurance plans at a glance

The main NTUC car insurance product is comprehensive car insurance, called Drivo, and it comes in 3 flavours –  Classic, Premium and Prestige. 

If you don’t mind going to NTUC’s authorised workshops (there are over 30 of them), Drivo Classic will do the trick. 

But if you have a new car that’s still under warranty and don’t see your dealer’s workshop on the list, you might wish to upgrade to Drivo Premium, which allows you to go to any workshop.

NTUC Income also offers the priciest Drivo Prestige plan, but it’s only for Porsche models – Panamera, Cayenne, Cayman, Boxster and 911.

You can compare car insurance coverage and read the policy documents on NTUC Income’s car insurance page .

Looking to buy NTUC car insurance?  Compare the best quotes from 10 different Singapore car insurance providers first .

What add-ons can you choose with NTUC car insurance?

Here are some add-ons which may come in handy during emergencies when you need extra protection for your vehicle, yourself and your passengers.

NCD Protector: You can choose to add on this protector if your No Claim Discount (NCD) is 30% and above. This maintains your NCD in the event that you have to make a claim. Also,  if you buy NTUC car insurance at 50% NCD for at least 2 consecutive years, NTUC will give you NCD Protector for free when you renew NTUC car insurance for the 3rd year.

Excess waiver: If you opt for this cover, you can get the excess of $600 waived. That means you pay a higher premium, but in the event of any claims, you won’t have to pay a cent – NTUC will foot the entire bill.

$50 daily transport allowance: You have to pay extra to enjoy this benefit if your car is stuck at the workshop. It’s only valid for your first 2 claims and only up to 7 days each time.

Motor Insurance Extension Rider: NTUC’s comprehensive car insurance policy automatically covers you when you drive to West Malaysia.  If you often drive across the border with your family, consider opting for the Motor Insurance Extension Rider , which covers any other named drivers and passengers as well, and gives you 24-hour referral services for road and medical assistance in the case of emergencies.

How to get cheaper car insurance with NTUC Income?

We have to admit that  NTUC I ncome car insurance  isn’t the cheapest out there. There are tons of new, digitally-savvy insurers trying to disrupt the status quo with cheaper premiums and more streamlined processes .

That’s great for us consumers as there are now a few ways you can get cheaper car insurance premiums with NTUC Income.

Apart from the usual NCD and loyalty discounts, NTUC offers one-off promotions such as the current Online Exclusive voucher giveaway.

From now till 2 July, get up to $250 CapitaVouchers when you insure your car with Drivo Motor Insurance as a new customer. That’s if your car is less than or 5 years old. Stay up-to-date and save more with the latest NTUC Income car insurance promotions  here.

Why (or why not) choose NTUC car insurance?

Although premiums are definitely not the cheapest around, many Singaporeans clearly don’t mind paying more for that sense of security.  Brand loyalty aside, though, here are some great features that NTUC Income has to offer.

NTUC Orange Force  accident response team

NTUC also has a very good reputation for emergency service, thanks to the adorably-named Orange Force , their first-aid-trained accident response team.

To illustrate: If you bought insurance from a no-brand company and get into an accident, you’ll most likely be flapping your hands and running around in blind panic (unless, of course, you’ve read our ultimate guide to making car insurance claims ).

But if you bought NTUC car insurance, you just have to call the hotline at 6789 5000 and wait 20 minutes for an Orange Force Rider to appear. He or she will calm you down, help you take photos and record your statement, and arrange for medical attention, vehicle removal and alternative transportation. Pretty good, eh?

NTUC Income Motor Service Centre

To complement their Orange Force, NTUC Income also offers a one-stop depot set up – Income Motor Service Centre , for accident reporting and damage assessment.

Their customer care executives will make things less of a hassle by liaising with other parties involved in the accident, workshops and other insurers, helping you out in the filing of the accident report in person or online, assessing the damages to your vehicle and ensuring you get fair claim advice.

In all, there are some pretty solid reasons to get NTUC Income car insurance, especially if you’re a nervous new driver who hasn’t been there, done that when it comes to accidents.

Still, it’s worth checking out the competition just to see how much cheaper other insurers cost.  Get the best car insurance quotes from MoneySmart.

Related Articles

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Help and Support

Vehicle hire insurance and excess, 18/07/2023 • knowledge, information.

Is vehicle hire insurance and excess covered in the vehicle hire amount?

No, rental vehicle insurance is not included in the vehicle hire rate, however you can purchase rental vehicle insurance directly from the vehicle provider when you collect the vehicle, to reduce your excess. For residents of Australia, Qantas Travel Insurance offers a range of travel insurance policies which include cover for rental car insurance excess. Visit: qantasinsurance.com

Was this article helpful?

Other useful articles.

• Redeeming Qantas Points for vehicle hire
• Cancel or change vehicle hire booking
• Payment options for vehicle hire
• Refunding, changing, or cancelling a flight booking
• Using Qantas Points for vehicle rental

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• Travel and Accommodation

Travel insurance and car excess insurance

• Thread starter bladez87
• Start date Sep 16, 2022

More options

Arch-Supremacy Member

• Sep 16, 2022

When should I buy travel insurance and is it recommended to get the zero excess car insurance for brisbane road trip. Thanks  

oceanicmanta

Supremacy member.

• Sep 17, 2022

shld get travel insurance as soon as major non-refundable cost items are committed eg) airfare Travel insurance may also cover Rental Car Excess ... so u may not need to "pay up" for Zero Excess with Car Rental Firm in Aust ... but if anything happens, u need to pay first, then claim from TI so depends on how much to "pay up" for that convenience just take note of any restrictions on who is the "Driver" covered & usual exclusions  

AlchemistJ19

Senior member.

Recently I see the car rental excess are around 4k upwards to 6k. Sg travel insurance the most ex one covers up to 2.5k... Delta still 3k. I'm also still considering sia. Cos the daily excess reduction is 30 bucks per day.  

• Sep 18, 2022

AlchemistJ19 said: Recently I see the car rental excess are around 4k upwards to 6k. Sg travel insurance the most ex one covers up to 2.5k... Delta still 3k. I'm also still considering sia. Cos the daily excess reduction is 30 bucks per day. Click to expand...

• Sep 20, 2022

Ntuc income. Herts is one of the most expensive. I usually use budget or avis  

High Supremacy Member

• Sep 21, 2022

There's a local vehicle insurance for rental, call tripcover. https://tripcover.com.au/  

• Sep 22, 2022

AlchemistJ19 said: Ntuc income. Herts is one of the most expensive. I usually use budget or avis Click to expand...

• Sep 23, 2022

jinmuddy said: Depends on period and type of car. Somehow hertz was comparable for me with maximum cover of $40/day for 11 days in a carnival. was pretty surprised too. Click to expand...

• Sep 25, 2022

Nice i learnt something new!! Trip cover. But seems like the https://tripcover.com.au/ is only for AU residence Any alternatives?  

bladez87 said: yours $30/day??? i saw mine 10 day trip, without Hertz premium insurance, the car was 700+. with the premium insurance is 2k. i was stunned. which sg travel insurance cover up to 2.5k? Click to expand...

• Sep 26, 2022

AlchemistJ19 said: Nice i learnt something new!! Trip cover. But seems like the https://tripcover.com.au/ is only for AU residence Any alternatives? Click to expand...

anyway, found this https://www.rentalcarprotection.com.au/ Doesn't sound legit to me initially, as it works similarly like if i owe someone money, i can borrow money from another party to pay off that guy since the rates are better. ha. But after some research, apparently it works.. Nice, something new to me. Any other edmwers who used similar services before?  

• Oct 20, 2022

so should I buy the travel insurance with higher excess?  

• Nov 10, 2022

I a bit kiasi cos I was also looking at travel delays. So i whack the most ex plan for insurance. i intend to get the rental protection as well.  

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Rental Vehicle Excess cover

What is allianz rental vehicle excess cover.

Our Rental Vehicle Excess cover is designed to provide cover towards the excess you’re liable to pay if your hire vehicle is damaged or stolen 1 . It’s included as a standard benefit in all Allianz  Comprehensive ,  Multi-Trip   and  Domestic   Travel Insurance plans.

Allianz Rental Vehicle Excess cover is an alternative to excess reduction products sold by car rental companies. See the Product Disclosure Statement (PDS) for all terms, conditions, exclusions, limits and applicable sub-limits that may apply.

What does it cover?

Rental Vehicle Excess cover 1 is included as a standard benefit in all Allianz Comprehensive , Multi-Trip and Domestic Travel Insurance plans policies at no added cost.

This is a limited summary of some of our Rental Vehicle Excess covers only. Terms, conditions, exclusions, limits and applicable sub-limits apply. For full details and before making a decision, consider the relevant Product Disclosure Statement (PDS) .

• Benefits we offer
• Excess payment If your rental vehicle is involved in an accident while it’s being driven by you and you're the nominated driver, or it’s damaged or stolen while in your custody, we’ll pay you the lesser of (up to your benefit limit) 1 :
• the amount specified that you’re liable to pay under the rental vehicle agreement, or
• the property damage for which you’re liable.

If you’re diagnosed by the treating medical adviser as unfit to return your rental vehicle to the nearest depot, we’ll pay the cost of returning the vehicle (up to the applicable benefit limit). Note: This cover only applies if:

• you hire a rental vehicle from a rental company or agency;
• you’re a nominated driver on the rental vehicle agreement; and
• the rental vehicle agreement specifies a maximum amount that you must pay if the rental vehicle is damaged or stolen. 
• More than just cars Rental vehicle means a campervan/motorhome that does not exceed 4.5 tonnes, a sedan, coupe, hatchback, station-wagon, SUV, four-wheel drive or minibus/people mover, rented from a licensed rental company or agency. Rental vehicle doesn’t include any vehicle other than those listed, irrespective of use or weight.
• All licensed rental companies Your policy covers the excess (up to your benefit limit) 1 charged by any licensed motor vehicle rental company. This includes all the major car hire brands such as Avis , Budget , Enterprise , Europcar , Hertz and Thrifty .

Why choose us?

Thousands of satisfied customers, network of medical experts, emergency assistance available, we’re an established insurer, ready to get started, frequently asked questions.

If you buy an Allianz Travel Insurance policy and select a plan that includes the Rental Vehicle Excess benefit, you can claim in the event you’re required to pay an excess, deductible or damage liability fee to a car rental company if your rental car is accidentally damaged or stolen.

Your policy is designed to cover the excess, deductible or damage liability fee charged by any licensed motor vehicle rental company, up to the benefit limit stated in the Benefits Table in the PDS, including all the major car hire brands. Refer to the Product Disclosure Statement (PDS) for details.

Allianz Comprehensive, Multi-Trip, Domestic and Non-Medical Travel Insurance policies provide a benefit for Rental Vehicle Excess cover as an alternative to paying the car rental company’s increased fees to lower the excess.

You’ll need to assess your requirements and financial situation before buying a policy.

We're here to help

Give us a call, or send us a message, follow us on, *conditions apply.

• Terms, conditions, exclusions, limits and applicable sub-limits apply. Refer to Rental Vehicle Excess in the  Product Disclosure Statement (PDS) for full details.
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Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.

Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 (Allianz). Travel Insurance is underwritten by the insurer Allianz. Terms, conditions, exclusions, limits and applicable sub-limits apply.

We don’t provide advice based on any consideration of your objectives, financial situation or needs. Before making a decision, please consider the Product Disclosure Statement available on this website. If you purchase this insurance, AGA will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services on this product.

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Car Rental Elektrostal

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Frequently asked questions.

• You’ll feel the lively spirit of bustling city life the minute you pull into Moscow. Some 35 mi from Elektrostal, it has loads of fantastic spots to visit, like Red Square.
• About 35 mi away, Ryazan is another location worth putting on your travel itinerary. Don’t forget to stop by Monument to Evpatiy Kolovrat during your visit.
• After all that time behind the wheel, treat yourself to a dose of nature at Nikola-Lenivets Art Park. It’s roughly 130 mi from Elektrostal.

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If the deals that are available on our page do not suit your needs, then enter Elektrostal into the search wizard at the top of the page. We will compare all the best deals available for your car rental in Elektrostal and provide you with a list of the cheapest options, with no added fees.

Renting a car in Elektrostal

Pay at pickup is available, so you don’t have to worry about spending your money until you arrive at your vehicle in Elektrostal . We partner with reliable partners that guarantee an enjoyable experience for solo travelers, couples, and families. Package your car with a flight or hotel to unlock even more savings from Expedia.

Expected prices in Elektrostal

Prices are subject to seasonal change depending on when you decide to arrange your car rental but right now you can book .

Flexibility & Cancellation

Most car suppliers offer penalty-free cancellations, so you don’t have to worry about losing money if your plans change. To cancel your booking log into your account through the Trips portal. Click manage booking and cancel this car. If you needed to alter your booking, then you can create a new one once you have canceled.

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Popular Airports close to Elektrostal

• Experience new places with Expedia
• Car rentals at Vnukovo Intl. Airport (VKO)
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Car hire at Moscow Vnukovo Airport

Search hundreds of travel sites at once for car hire deals at moscow vnukovo airport (vko).

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Cheap car hire at Moscow Vnukovo airport

Top tips for hiring a car at moscow vnukovo airport.

• Whether you’re visiting Moscow for a week or a month, getting a car rental at Moscow Vnukovo Airport (VKO) is the best way to explore the Russian capital. You’ll traverse various parts of the city that aren’t fully accessible by public transport. Self-driving lets you choose the shortest route to your destination and avoid traffic. Renting a car will save you money compared to using a taxi when you look at the overall costs to multiple destinations.
• Collecting your rental car at Moscow Vnukovo Airport isn’t that complicated. You’ll find several local and international car rental suppliers at the airport with an on-site counter. Car rental desks at VKO are on the ground level in the Arrivals section, Terminal A. Once you get to the airport, head straight to your preferred company’s rental desk. You can also visit the rental desks after booking online. Make sure you carry all the requested documents. After processing, a staff member from the rental company will guide you to the pick-up point outside the terminal. Take your time to inspect the car for any dents or damages. Check the fuel level and make sure your maps are working and in your preferred language since most road signs in Moscow are in Russian.
• The other benefit of getting a car rental at Moscow Vnukovo Airport is that you’ll have a smooth return process. Most rental companies will ask you to return the rental car to the exact location you collected it, or the drop-off point stated in your rental contract. What you should pay attention to is the return period. Make sure you return the car on time to avoid the late return penalty fee. You can inform the company early if you’re facing challenges and can’t return the rental car on time. After dropping off the vehicle, conduct a final inspection to check for damages before heading to your rental counter for clearance.
• Moscow Vnukovo Airport usually gets busy between March to July when most tourists visit for the summer holidays. During this period, car rental bookings are generally high. You can experience long waits at the car rental counter. The airport also gets busy during weekends, special events, holidays, and major conferences in Moscow. We advise you to book in advance for availability and to save money since rates are comparatively pricey during the peak travel season.
• Book your car hire at Moscow Vnukovo airport at least 4 weeks before your trip in order to get a below-average price

FAQs about hiring a car at Moscow Vnukovo airport

What documents do i need to rent a car at moscow vnukovo airport.

To rent a car at Moscow Vnukovo Airport, you will need a valid driver’s license from your home country that has been valid for at least one year. You should provide an International Driving Permit for translation purposes. Most companies will also require your passport for additional proof of identity. A valid credit card with enough cash for deposit and payment must also be presented. Some companies will ask you to bring a printout of the booking confirmation voucher sent to your mail.

What amenities are available at Moscow Vnukovo Airport?

You’ll have access to several amenities when you opt for a car rental at Moscow Vnukovo Airport, including showers in various lounges, ATMs, luggage carts, and free Wi-Fi. If you’re traveling with children, you can take advantage of the children’s playroom in Terminal A. There is a parenting room equipped with changing tables, baby cribs, and play areas for parents traveling with newborns. VKO is perfectly equipped for passengers with reduced mobility.

How can I pay for my Moscow Vnukovo Airport car rental?

The best way to pay for your Moscow Vnukovo Airport car rental is using a major credit card. It is a secure option for renters and the best security for rental companies during your rental period. Few car rental suppliers may let you pay using a debit card but with several limitations and requirements. They will restrict you to certain types of rental cars, and you may be asked to produce additional proof of identity or your return travel details.

Which car hire companies will pick you up at Moscow Vnukovo airport?

Car hire companies that offer shuttle or pick-up services from Moscow Vnukovo airport to off-airport locations include Avis, Rentmotors, Sixt, and TIS Car.

Moscow Vnukovo Airport car rental reviews and directory

No reviews available

Cleanliness

Pick-up/Drop-off

Value for money

One location in Moscow Vnukovo Airport

Locations in Moscow Vnukovo Airport

Vnukovo Int Apt

Vnukovo Air Term A Meet N Greet

+7 495 640 82 82

Opening times not available

keddy by Europcar

3 locations in Moscow Vnukovo Airport

Poselok Vnukovo 2 Reysovaya Street

Vnukovo Airport Intl Arrival Zone- 2, 2Nd Reisovaya Str.

No score available yet

2 locations in Moscow Vnukovo Airport

Mosco - Vnukovo Airport

+7 916 724 04 55

Terminal A, Counter 34

+7 962 967 8633

IDrive Rent-A-Car

+7 499 685 4725

Vnukovo airport

+7 495 921 3838

12, 1-Ya Reysovaya Ulitsa

Terminal. A,2 Ul.2-ja

+7 495 260 10 38

+7 495 788 6888

ul. 2-ja Rejssowaja, 2

+7 495 589 11 11

2 2nd Reisovaya str.

+7 926 279 2989

Car rental locations at Moscow Vnukovo Airport

Airports serving moscow.

• Car hire Moscow Domodedovo Airport, Vnukovo
• Car hire Moscow Sheremetyevo Airport, Vnukovo

Hotels near airports in Moscow

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Travel Insurance Russia

Russia country guide.

• Country Facts
• Embassies & Visas
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Quick Facts

Region: Europe Full Name: Russian Federation Capital City: Moscow Language Spoken: Russian, many minority languages

Russia Travel Insurance

Get travel insurance to Russia from Direct Travel Insurance. We offer low cost and high quality travel insurance to Russia and most of the world.

Geographic data

60 00 N, 100 00 E

Elevation Extremes

lowest point: Caspian Sea -28 m highest point: Gora El'brus 5,633 m

Land boundaries

total: 20,096.5 km border countries: Azerbaijan 284 km, Belarus 959 km, China (southeast) 3,605 km, China (south) 40 km, Estonia 294 km, Finland 1,340 km, Georgia 723 km, Kazakhstan 6,846 km, North Korea 19 km, Latvia 217 km, Lithuania (Kaliningrad Oblast) 280.5 km, Mongolia 3,485 km, Norway 196 km, Poland (Kaliningrad Oblast) 232 km, Ukraine 1,576 km

Natural hazards

permafrost over much of Siberia is a major impediment to development; volcanic activity in the Kuril Islands; volcanoes and earthquakes on the Kamchatka Peninsula; spring floods and summer/autumn forest fires throughout Siberia and parts of European Russia

Natural resources

wide natural resource base including major deposits of oil, natural gas, coal, and many strategic minerals, timber note: formidable obstacles of climate, terrain, and distance hinder exploitation of natural resources

arable land: 7.17% permanent crops: 0.11% other: 92.72% (2005)

Environmental current issues

air pollution from heavy industry, emissions of coal-fired electric plants, and transportation in major cities; industrial, municipal, and agricultural pollution of inland waterways and seacoasts; deforestation; soil erosion; soil contamination from improper application of agricultural chemicals; scattered areas of sometimes intense radioactive contamination; groundwater contamination from toxic waste; urban solid waste management; abandoned stocks of obsolete pesticides

Northern & Central European Russia: The most varied climate; mildest areas are along the Baltic coast. Summer sunshine may be nine hours a day, but winters can be very cold. Siberia: Very cold winters, but summers can be pleasant, although they tend to be short and wet. There is considerable seasonal temperature variation. Southern European Russia: Winter is shorter than in the north. Steppes (in the southeast) have hot, dry summers and very cold winters. The north and northeastern Black Sea has mild winters, but heavy rainfall all the year round.

Time difference

time difference: UTC+3 daylight saving time: +1hr, begins last Sunday in March; ends last Sunday in October note: Russia is divided into eleven time zones

142,893,540 (July 2006 est.)

Age structure

0-14 years: 14.2% (male 10,441,151/female 9,921,102) 15-64 years: 71.3% (male 49,271,698/female 52,679,463) 65 years and over: 14.4% (male 6,500,814/female 14,079,312) (2006 est.)

total: 38.4 years male: 35.2 years female: 41.3 years (2006 est.)

Population growth rate

-0.37% (2006 est.)

9.95 births/1,000 population (2006 est.)

14.65 deaths/1,000 population (2006 est.)

Net migration rate

1.03 migrant(s)/1,000 population (2006 est.)

at birth: 1.06 male(s)/female under 15 years: 1.05 male(s)/female 15-64 years: 0.94 male(s)/female 65 years and over: 0.46 male(s)/female total population: 0.86 male(s)/female (2006 est.)

Life expectancy at birth

total population: 67.08 years male: 60.45 years female: 74.1 years (2006 est.)

Total fertility rate

1.28 children born/woman (2006 est.)

Business Practices

Business meetings are typically formal and Russian businessmen largely stick to numerous formalities. For example, to address a Russian by his first name, unless invited to do so, may be considered an insult. If the guest speaks Russian, they should be sure to use the vy (formal) form, not the ty (informal) form. Address Russians with their titles and their last names: "Chairman Mironov", "General Designer Medvedov". Many fledgling Russian entrepreneurs speak at least some English, but if business is outside of Moscow and St. Petersburg, or if you are dealing with large factories or institutes, it may be more difficult to find English speakers. At the end of a formal visit, Russians like to exchange gifts. Usually, a company manager may present a pin or pen with a company logo. The foreign visitor should also bring a small gift -- pens, pins, cups, or plates with company logos are probably the best. Office hours are 0900-1800 Monday to Friday.

Recent police statistics for Moscow report an overall decline in crime, though drug-related crimes, murders, and kidnappings have increased, and street crime, sometimes violent, remains a continuing problem. Nevertheless, crimes against foreigners is a problem, especially in major cities. Pickpocketings, assaults, and robberies occur frequently and at any time or place. The most vulnerable areas include underground walkways and the subway, overnight trains, train stations, airports, markets, tourist attractions, restaurants, hotel rooms, and residences, even when locked or occupied. Groups of children are known to assault and rob foreigners on city streets or underground walkways. Foreigners who have been drinking alcohol are especially vulnerable to assault and robbery in or around nightclubs or bars, or on their way home. Robberies may occur in taxis shared with strangers. Travelers have found it safer to travel in groups organized by reputable tour agencies. Thieves, known as 'banditry' in Russian also frequently target hotel rooms. The Ukraina hotel is the site of the most frequent reported crimes. The hotel administration has established a consistent pattern of allowing thieves free access and failing to cooperate in investigating complaints. One foreigner awoke on his first night in Moscow to find two thieves letting themselves into his room with a passkey. When they started to carry out his still packed luggage he confronted them and received a three-inch gash across his throat and two slit nostrils for his trouble. Instead of cooperating with the police, the hotel administration slandered the victim, saying he was entertaining prostitutes in his room. There have been sporadic attacks on foreigners by "skinhead" groups in some Russian urban centers. Many of these attacks appear to target university students, particularly those of Asian and African origin. Travelers are urged to exercise caution in areas frequented by "skinhead" groups and wherever large groups have gathered. Demonstrations occur frequently in Moscow and other cities. While these demonstrations have been peaceful and controlled, it is best to avoid such gatherings. Extortion and corruption are common in the business environment. Organized criminal groups target foreign businesses in many cities and have been known to demand protection money under threat of serious violence. Many Western firms hire security services, which have improved their overall security, although this is no guarantee. Small businesses are particularly vulnerable. Since the mid-1990's, several foreign business people have been attacked, kidnapped, and even killed. Extortion attempts should be reported to the Russian authorities and the businessperson's embassy or consulate. Business people who utilize local services for banking, security and medical treatment should limit the information provided to the minimum required, as reports have been received indicating that some individuals working in these sectors have passed confidential credit/financial, banking and medical information to organized crime gangs who use it to make extortion threats against foreigners.

While tourist facilities exist in Moscow and some other large cities, they are not developed in most of Russia and many of the goods and services taken for granted in other countries are not yet available. Moscow, St. Petersburg, Novgorod, Samara, Sochi and Vladivostok have western-style hotels, though priced at a premium compared with other major cities of the world. Outside the major cities, traditional Russian hotels often provide fairly modest accommodations, again for surprisingly high prices. It is possible to find remarkably well- appointed hotels in relatively small communities; it is also possible to find yourself temporarily without water or electricity when visiting other regions of Russia. As previously discussed, we recommend against staying at the Ukraina as foreigners staying there have often been victims of hotel theft.

Communications

Telephone IDD is available. Country code: 7. When dialing the Russian Federation from abroad, the 0 of the area code must not be omitted. Outgoing international code: 810. The Russian telecommunications system suffers from a lack of installed lines, outmoded switching equipment, and inadequate revenues to finance investment. The Ministry of Communications is dedicated to bringing the telecommunications infrastructure up to international norms as quickly as possible, and many multinational firms are vying for the opportunity to help in this undertaking. Although telephones, fax machines, and package delivery are available in Russia, they are often unreliable, especially outside the major cities (Moscow, St. Petersburg, etc.) and lengthy delays in service are not uncommon. International calls should be made through the hotel desk. Most international calls made from the cities of Moscow, St Petersburg and Nizhny Novgorod can be dialed directly, but in smaller cities and towns it may be necessary to go through the international operator and these should be booked well in advance. Post office hours: 0900-1900.

Electricity

is 220 volts AC, 50Hz. Electricity 220 volts AC, 50Hz.

Food And Dining

The kind of food visitors will eat from day to day depends on which city they are visiting and the time of year. Breakfast is often similar to the Scandinavian, with cold meats, boiled eggs and bread served with Russian tea. For the midday and evening meal the food is often more traditional, again depending on the region. National specialties: ? Kasha (porridge) is a staple breakfast dish, made with milk and oats, buckwheat or semolina. ? Blini (small pancakes filled with caviar, fish, melted butter or sour cream). ? Ponchiki (hot sugared doughnuts). ? Pirozhky (fried rolls with different fillings, usually meat). ? Borshch, a beetroot soup served hot with sour cream. ? Pelmeni (meat dumplings). Things to know: Drinks are ordered by grams or by the bottle. City-center bars close around midnight. National drinks: ? Chai (sweet tea served without milk). ? Vodka (often flavored and colored with herbs and spices such as zubrovka (a kind of grass), ryabinovka (steeped with rowan-tree berries), starka (dark, smooth, aged vodka) and pertsovka (with hot pepper). Posolskaya, Stolichnaya and Rossiskaya are popular brands. ? Krushon (cold 'punch'; champagne, brandy and summer fruit are poured into a hollowed watermelon and chilled for several hours). ? Nalivka (sweet liqueur made with fruit or berries). ? Nastoika is a fortified wine made of herbs, leaves, flowers, fruit and roots of plants with medicinal properties. Tipping: Hotels in Moscow and other large cities include a 10 to 15 per cent service charge. Otherwise 10 per cent is customary. Nightlife Theater, circus, concert and variety performances are the main evening entertainments. Tickets are available in advance or from ticket booths immediately before performances. Visitors should note that prices for foreigners are usually much higher than those paid by Russian nationals. The repertoire of theaters provides a change of program almost nightly. In the course of one month, 30 different productions may be presented by the Bolshoi Opera and Ballet Company. Details of performances can be obtained on arrival. Visitors should apply to the service bureau of their hotel. All of these establishments are open 0600-2200.

Entry departure requirements

Visa immigration information Passports Valid 10-year passport required by all. Note Whilst in the country, visitors must carry ID at all times. Rather than carry original documents, it is advisable to carry photocopies of passports and visas, which will facilitate replacement should either be stolen. Visas Required by all except the following, provided arriving from their country of origin: (a) nationals of CIS countries (except nationals of Georgia and Turkmenistan who do require visas); (b) nationals of Cuba for stays of up to 30 days; (c) nationals of Mongolia, provided visiting for purposes of business and holding letter of invitation and return tickets, or traveling as tourists and holding prepaid hotel vouchers; (d) transit passengers who are continuing their journey within 24 hours without leaving the transit area. Types of visa and cost Tourist, Business, Private and Transit: US$52 , if visa is processed in minimum eight working days. (Processing within three to five days costs US$103 ; next-day processing US$137 ; same-day processing US$155 ; processing within one hour US$206 ) An additional US$17 is payable for a double-entry visa. Multiple-entry: US$172 , standard six working days' processing (same-day processing costs US$258 ). Express: US$206 All French passport holders younger than 18 years pay half rate. Note (a) Nationals of some countries may have to pay a Consular fee in addition to the visa processing charges listed. Enquire at the Consulate or Consular section of Embassy for a list of nationals and prices. (b) Transit visas are required by all except passengers remaining in the transit zone of Moscow Sheremetievo airport for less than 24 hours. Validity Dependent on purpose of trip. Transit visas are valid for up to three days. Tourist visas are valid for up to one month. Private visas are valid for up to 90 days. Application to Consulate (or Consular section at Embassy); see Passport/Visa Information. Application requirements (a) Completed application form. (b) One recent passport-size photo stapled twice to upper-right corner of application form. (c) Passport valid for at least six months after visa expires, with at least two blank pages. (d) Fee, payable in cash only or postal orders for postal applications. (e) Postal applications must be accompanied by a large, pre-paid special delivery, self-addressed envelope. Tourist: (a)-(e) and, (f) Original tourist voucher (exchange order) issued by an authorized travel company stating their reference number, passenger names, dates of entry and exit, confirmation of payment, full itinerary, places to be visited, means of transportation and confirmation in Russian language. The voucher should be stamped and signed by an authorized person. (g) A standard tourist confirmation of acceptance (in the Russian language) issued by Russian tourist company or hotel accredited by the Ministry of Foreign Affairs in Russia, showing tourist reference number given by Russian Foreign Minister and names of applicants, full itinerary and dates of entry/exit. Private (for visiting relations or friends): (a)-(e) and, (f) Official original letter of invitation from Russian Ministry of Internal Affairs. Business: (a)-(e) and, (f) An official letter of invitation from company or organization in the Russian Federation responsible for visit, certified by the local branch of Russian Ministry of Internal Affairs. (g) An introductory letter from applicant's company stating purpose of visit, itinerary, dates of entry and exit, assuming financial responsibility for the visit and stating the companies to be visited. Transit: (a)-(d) and, (e) Original and copy of confirmed air ticket to and from the Russian Federation. Multiple-entry: (a)-(e) and, (f) Original and a copy of your confirmed air ticket to and from Russia. Note (a) Those who are traveling in groups (standard package tours, coach tours, international competitions and cruises) should submit all documentation to the tour operator making the travel arrangements. For visits to relatives/friends in the CIS, enquire at the Consulate for details of application procedures. (b) All travelers staying in the Russian Federation for longer than three days must register their visas through their hotel or sponsor. Private visitors must register with local police on arrival. For travel to Tajikistan, your invitation should be confirmed by the Ministry of Foreign Affairs of the Republic of Tajikistan. (c) French nationals should also have their previous three months' bank statements, medical insurance and a copy of their tickets. (d) German nationals and all other Schengen country nationals, plus holders of Israeli or Estonian passports, should have travel insurance valid in the Russian Federation. (e) USA passport holders are required to fill out a special visa application form. (f) Since February 2003, every foreign citizen is given a migration card free of charge when they cross the Russian border. They must fill in their personal data, terms, purpose of visit and prospective place of residence and present the card when applying for registration within three days of arrival. The migration cards must be handed back upon departure. Working days required One to 12, depending on type of visa. Postal applications take at least eight to 12 days to process. Applications for visas may not be made earlier than three months before departure. Visas should be submitted 0900-1200; visas submitted 1500-1600 will be charged at the Express Visa fee. Exit visas Exit visas are required by all passengers who want to leave the country and are normally issued together with the entry visa. If the exit permit has not yet been issued by the representative of the Russian Federation which issued the visa, aliens should obtain it two days prior to departure at the latest from the Intourist Service Bureau in their hotel. Temporary residence Enquire at Embassy.

HIV entry requirements

Test required for anyone staying longer than 3 months

Departure tax

Embassy of the Russian Federation in the UK 13 Kensington Palace Gardens, London W8 4QX, UK Tel: (020) 7229 2666. Website: www.great-britain.mid.ru Consular section: 5 Kensington Palace Gardens, London W8 4QS, UK Tel: (020) 7229 8027. Website: https://www.rusemb.org.uk/consular/ Opening hours: Mon-Fri 0900-1200 (visa submission), 1400-1800.

Embassy of the Russian Federation in the USA

2650 Wisconsin Avenue, NW, Washington, DC 20007, USA Tel: (202) 298 5700. Website: www.russianembassy.org Consular section: 2641 Tunlaw Road, NW, Washington, DC 20007, USA Tel: (202) 939 8907. Russian National Group in the USA 224 West 30th Street, Suite 701, New York, NY 10001. Tel: (646) 473 2233 or (877) 221 7120 (toll-free in USA). Website: www.russia-travel.com Because of the security situation in the North Caucasus, travelers are advised against all travel to Chechnya, Ingushetia, Dagestan and to the eastern and southern parts of Stavropol Krai that border Chechnya and Dagestan. Travelers are advised against all but essential travel to North Ossetia, Karachai-Cherkessia and Kabardino-Balkaria (including the Elbrus area). There is a high threat from terrorism in Russia, including suicide bombings in public places. Attacks have occurred most frequently in Moscow and in the North Caucasus. Travelers should be vigilant at all times and also watch out for pickpockets and street crime, especially in large cities and in busy areas, eg railway concourses. This advice is based on information provided by the Foreign, Commonwealth & Development Office in the UK. It is correct at time of publishing. As the situation can change rapidly, visitors are advised to contact the following organisaions for the latest travel advice: British Foreign, Commonwealth & Development Office Website: https://www.gov.uk/foreign-travel-advice/russia US Department of State Website: https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages/RussianFederation.html

Rouble (RUB) = 100 kopeks. Notes are in denominations of RUB1000, 500, 100, 50 and 10. Coins are in denominations of RUB10, 5, 2 and 1, and 50, 10, 5 and 1 kopeks.

Currency restrictions

The import and export of local currency is prohibited. The import of foreign currency is US$10,000 but sums greater than $3000 (or equivalent) must be declared. The export of foreign currency is limited to the amount declared on arrival.

Banking hours

Mon-Fri 0930-1730.

Currency exchange

Foreign currency should only be exchanged at official bureaux and authorized banks, and all transactions must be recorded on the currency declaration form which is issued on arrival. It is wise to retain all exchange receipts. Bureaux de change are numerous and easy to locate. Large shops and hotels offer their own exchange facilities. US Dollars in pristine condition are the easiest currency to exchange. It is illegal to settle accounts in hard currency and to change money unofficially.

Credit cards

Major European and international credit and debit cards, including Visa and Mastercard, are accepted in the larger hotels and at foreign currency shops and restaurants, but cash (in Roubles) is preferred. American Express cards may be turned down, but cash (in Roubles) is preferred. Check with your credit or debit card company for details of merchant acceptability and other services that might be available. ATM machines are widely available.

Travellers cheques

Cash is preferred. To avoid additional exchange rate charges, travelers are advised to take traveller's cheques in US Dollars.

• Health Information
• Recent Disease Outbreaks
• Hospital Database

Dental care

Avoid dental treatment as the standards of care and hygiene cannot be guaranteed.

Medication Availability

Little international brand medication is available outside of Moscow or St Petersburg. If medication is required in these cities use the larger, reputable pharmacies where you are less likely to find counterfeits

Blood supplies

Screening is inconsistent in Russia, therefore blood supplies should be considered as unsafe

Medical facilities

Medical care is usually far below Western standards, with severe shortages of basic medical supplies. Access to the few quality facilities that exist in major cities usually requires cash payment at Western rates upon admission.

General caution

Recent medical and dental exams should ensure that the traveler is in good health. Carry appropriate health and accident insurance documents and copies of any important medical records. Bring an adequate supply of all prescription and other medications as well as any necessary personal hygiene items, including a spare pair of eyeglasses or contact lenses if necessary. Drink only bottled beverages (including water) or beverages made with boiled water. Do not use ice cubes or eat raw seafood or rare meat. Eat well-cooked foods while they are still hot and fruits that can be peeled without contamination. Avoid roadside stands and street vendors. Only pasteurized dairy products should be consumed.

Specific concerns

Press reports indicate increased incidences of diphtheria and other communicable diseases, and CDC reports a severe shortage of vaccines to combat these diseases. Health officials state the situation is particularly bad in the cities of St. Petersburg, Moscow, Krasnodar and Vladivostok, as well as in the Far East, including Primorsky, Maritime and Saratov regions. Travelers to Russia should be up-to-date on routine and recommended immunizations and are reminded to strictly follow food and beverage precautions. AIDS occurs. Blood supply may not be adequately screened and/or single-use, disposable needles and syringes may be unavailable. When possible, travelers should defer medical treatment until reaching a facility where safety can be assured. According to CDC, breakdowns in water purification plants have led to significantly higher rates of gastroenteritis, hepatitis A and bacterial dysentery. Also, a report from the country's Environment Ministry states that half of the country's population must rely on substandard drinking water. The intestinal parasite Giardia lamblia has been linked to St. Petersburg's water supply - which should be considered contaminated under all circumstances. Hikers should take protective measures against ticks.

Immunization

Hepatitis A: Consider active immunization with hepatitis A vaccine or passive immunization with immune globulin (IG) for all susceptible travelers. Especially consider choosing active immunization for persons planning to reside for a long period or for persons who take frequent short-term trips to risk areas. The importance of protection against hepatitis A increases as length of stay increases. It is particularly important for persons who will be living in or visiting rural areas, eating or drinking in settings of poor or uncertain sanitation, or who will have close contact with local persons (especially young children) in settings with poor sanitary conditions. Hepatitis B: Vaccination is advised for health care workers, persons anticipating direct contact with blood from or sexual contact with inhabitants, and persons planning extended stays of 6 months or greater (especially those who anticipate using local health care facilities, staying in rural areas, or having intimate contact with the local population). Japanese Encephalitis: Consider vaccination if staying a month or more in the far eastern maritime areas south of Khabarovsk from July to September, especially if travel includes rural areas. Also consider if staying less than 30 days during that period and at high risk (in case of epidemic outbreak or extensive outdoor exposure in rural areas). Polio: A one-time booster dose is recommended for travelers who have previously completed a standard course of polio immunization. Refer to CDC guidelines for vaccinating unimmunized or incompletely immunized persons. Pregnancy is a relative contraindication to vaccination; however, if protection is needed, either IPV or OPV may be used, depending on preference and time available. Typhoid: Vaccination should be considered for persons staying longer than 3 weeks, adventurous eaters, and those who will venture off the usual tourist routes into small cities, villages and rural areas. Importance of vaccination increases as access to reasonable medical care becomes limited. Contraindications depend on vaccine type. Note: All routine vaccines (such as DTP or Td, Hib, MMR, polio, varicella, influenza and pneumococcal) should be kept up-to-date as a matter of good health practice unrelated to travel.

Disease risk summary

Health conditions and sanitation in Moscow and other large cities, formerly on par with U.S. and European standards, have deteriorated in recent years. Conditions in smaller cities and villages are below the standards of industrialized countries. Insect-borne illness: Encephalitis (Japanese type) - occurs in southeast (human cases reported in recent past for first time in 30 years) Encephalitis (tick-borne) - occurs in southern Siberia and forested areas bordering southeastern Europe Hemorrhagic fever - occurs in southern Siberia Leishmaniasis (cutaneous) - occurs in southern areas Lyme disease - occurs Typhus (tick-borne) - occurs in eastern and central Siberia Food-borne and water-borne illness: Cholera - occurs Diphyllobothriasis (fish tapeworm) may be a problem in the Baltic Sea area Giardiasis - occurs in western areas Other hazards: Diseases such as measles and diphtheria are commonly reported, and cases of polio still occur regularly. According to the CDC, a decrease in immunization practices since the late 1980s has led to significantly higher rates of several diseases, including diphtheria. While proof of diphtheria immunity is not required for international travel, the CDC recommends that travelers to areas where diphtheria is occurring should be immunized. Influenza risk extends from November to April. Rabies - occurs (especially among foxes in rural areas)

Entry requirements

AIDS: According to the Department of State and the Russian Consulate General in New York, a certificate showing an HIV negative status is required for any person applying for a visa for a stay of more than 3 months. The certificate must contain the applicant's passport data, proposed length of stay in Russia, blood test results for HIV infection, including date of the test, signature of the doctor conducting the test, medical examination results, diagnostic series, and seal of the hospital or medical organization. The certificate must be in both Russian and English and valid for 3 months from the date of medical examination and blood test. Foreign test results are accepted under certain conditions. Contact Russia's embassy for details. Diphtheria: A number of travelers to Russia have recently been informed that diphtheria vaccination is necessary for entering Moscow. Per Mr. Goryachev in the Russia Consulate in New York, an up-to-date diphtheria vaccination is recommended, although not required. Mr. Goryachev also provided the following toll-free number (from the U.S.) for an automated fax service regarding current visa requirements: (800) 634-4296. Callers must use a touch-tone phone to type in their own fax machine number.

Recent disease outbreaks

No recent disease outbreaks

Over recent years, the Kremlin has secured greater control over Russia's media. Press: The main dailies in the Russian Federation are Izvestiya (website: www.izvestia.ru) and Komsomolskaya Pravda (website: www.kp.ru), both published in Moscow. Newspapers and magazines are published in some 25 languages. Multilingual editions of the Moscow News (website: www.english.mn.ru) are available weekly. The Moscow Times (website: www.themoscowtimes.com) and St Petersburg Times are published in English. There is also a daily Internet newspaper, Russia Today (website: www.russiatoday.com). TV: Russia TV Channel is state-owned. NTV is a national netowork owned by the gas company, Gazprom. Center TV is a commerical network and Russia Today is an international English news channel. Other networks include Channel One and Ren TV. Radio: Radio Russia and Radio Mayak are state-run networks. Russkoye Radio and Moscow Echo are privately run. Voice of Russia operates programs in English and other languages.

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