LuxuryTravelDiva

How Do I Contact Someone on a Princess Cruise?

By Michael Ferguson

Are you planning a Princess Cruise and need to contact someone from the company? Don’t worry, there are several ways to get in touch with them. Here are some options:

1. Call the Princess Cruise Customer Service

If you have any questions or concerns about your upcoming cruise, you can call the Princess Cruise customer service team. They are available 24/7 and can assist you with anything from booking to onboard activities.

To reach customer service, dial 1-800-PRINCESS (1-800-774-6237) if you are in the United States or Canada. If you are outside of these countries, check the Princess Cruise website for the appropriate phone number.

2. Send an Email

If you prefer to communicate via email, you can send a message to Princess Cruise’s customer service team. You can find their email address on their website under “Contact Us.”

When writing your email, be sure to include your reservation number and any specific questions or concerns that you have. This will help them provide a more detailed response.

3. Connect on Social Media

Princess Cruise also has a strong social media presence on platforms such as Facebook, Twitter, and Instagram. You can follow them and send them a direct message with any questions or concerns that you have.

Tips for Contacting Princess Cruise:

  • Have your reservation number ready when calling or emailing.
  • Be clear and concise when explaining your question or concern.
  • Consider contacting customer service before your cruise if you have any special requests or needs.
  • If possible, try calling during non-peak hours to avoid long wait times.

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Princess Cruises – Contact a Ship

How do I contact a passenger directly on Princess Cruises?

Reach out to Princess Cruises directly at 1-800-774-6237

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princess cruises phone number

For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Customers calling from outside the US or Canada can use one of the numbers below:

If your country is not listed in the table above, you may reach us at +1-713-974-2121 or via e-mail.

For inquiries on matters not related to the purchase of a cruise, you may e-mail us at [email protected] , call us at 713-974-2121 or write to us at:

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princess cruises phone number

  • Princess Cruises

EZ Air Phone Number

trbarton

By trbarton , December 30, 2016 in Princess Cruises

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5,000+ Club

Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? This is a dedicated phone number, not the Princess contract number.

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cherylandtk

cherylandtk

"Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. You may call us toll-free at 800-545-0008. This special number is operational only in the United States and Canada.

Outside of the United States and Canada you may reach us at 661-284-4410. Within Australia, use 13 24 88. Princess representatives are available to answer this emergency en route line from

5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday.

After hours support is available in the event of “en route” delays. These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. Our representatives will record your new flight information into your booking record."

"Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. You may call us toll-free at 800-545-0008. This special number is operational only in the United States and Canada.   Outside of the United States and Canada you may reach us at 661-284-4410. Within Australia, use 13 24 88. Princess representatives are available to answer this emergency en route line from 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday.   After hours support is available in the event of “en route” delays. These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. Our representatives will record your new flight information into your booking record."

Thank you very much. This is just what I needed.

20,000+ Club

Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help ? This is a dedicated phone number, not the Princess contract number.   Thanks!   Tom

The numbers are also listed on your boarding pass.

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Enchanted Princess ®

An extraordinary new cruise experience ..

Top 5 Mega Cruise Line

Travel + Leisure

Enchanted Princess® shares the spectacular style and luxury of our fleet and introduces new attractions all her own. Get ready for exquisite, one-of-a-kind dining experiences. World-class entertainment venues hosting dazzling performances. As well as the breathtaking new Sky Suite, with expansive views from our largest balcony.

Inaugural Cruise:  November 10, 2021

Christener:  Captain Lynn Danaher, Dr. Vicki Ferrini, and Jenifer Austin

Guest Cabins:  1,830

Number of Decks:  19

Tonnage:  145,000

Length:  1,083 feet

Height:  217 feet

Official naming of Enchanted Princess

Watch  Our World, Enchanted  to celebrate the official naming of Enchanted Princess!

Enchanted Princess wins "Great for Groups" in Good Housekeeping's Family Travel Awards

Your vacation – effortless. personalized..

Make your vacation truly yours on a Princess MedallionClass® cruise that features next-level technology, now on all ships. Enjoy fast, reliable Wi-Fi, TrulyTouchless™ experiences, food and drinks delivered wherever you are and so much more.

Accommodations

From the moment you step aboard, we want you to feel welcomed and right at home. And with attentive service from a friendly crewmember that knows what hospitality means, you’ll find your Princess® ship truly is your home away from home.

Photos, floor plan diagrams, amenities, and furnishings represent typical arrangements and may vary by ship and stateroom.

  • Reserve Collection
  • Deluxe Balcony
  • Premium Oceanview
  • Wheelchair-Accessible

Unparalleled Service & Our Largest Balcony

Exclusive doesn’t begin to describe the experience. Inclusive amenities, attentive service and a dedicated Suite Experience Manager to deliver your every desire are just the beginning. Crowning the heights of the ship, each Sky Suite hosts up to five guests, dazzling you with a 270-degree panorama throughout your voyage. Complementing the exquisitely appointed interior living spaces, a luxuriously furnished over 1,000-square-foot continuous balcony – the largest in our fleet – invites you to relax privately or host your own celebrations or catered events.

Main photo above depicts private balcony.

Includes all the fine amenities of a spacious Reserve Collection Mini-Suite plus:

  • Approx. 1,873 sq. ft., including balcony *
  • Pre-Cruise Shoreside Concierge
  • Seamless curb to suite experience
  • Suite Experience Manager to service your every need
  • Reserved Princess Theater seating
  • Complimentary access to The Enclave
  • Reserved Princess Cays bungalow ~
  • Premium Champagne upon arrival
  • Two full bottle bar setup & mixers
  • Complimentary Princess Fine Wine Tasting
  • Private shopping concierge
  • Private Movies Under the Stars balcony viewing
  • Deluxe telescope for Discovery Stargazing at SEA
  • Complimentary Ultimate Balcony Breakfast and Dinner
  • Luxury balcony furniture including dining table for four, large day bed, loungers and exterior bar with mini fridge and TV at private patio
  • Living area with sofa that sleeps one ▲ , side table, lounge chair, coffee table and dining table for four
  • Three floor-to-ceiling sliding glass doors
  • Master bedroom with Princess Luxury Bed
  • Private master bathroom with bathtub and separate rain shower
  • Spacious closet and vanity/desk in master bedroom
  • Second bedroom with Princess Luxury Bed (queen or two twin beds) ▲ , lounge chair and ottoman
  • Spacious closet and vanity/desk in second bedroom
  • Bathroom with separate shower in second bedroom
  • Full length mirrors
  • Luxury bedroom and bathroom linens
  • Upgraded bathrobes and slippers
  • Luxury bathroom amenities
  • Two refrigerators, one in the living area mini bar and a second on the balcony
  • Four flat-panel televisions
  • Portable hairdryer
  • Nespresso machine

*Port side Sky Suite is 1,808 sq.ft., including balcony ▲ 3rd/4th/5th berths available ~ Applicable on voyages that visit Princess Cays

Most Luxurious Accommodations at Sea

Surrounding you with deluxe accommodations, a spacious Suite with balcony includes all the amenities of a Reserve Collection Mini-Suite^^, plus incredible premiums. Enjoy more living space, a sofa bed and separate seating areas, and wonderfully enhanced amenities that range from priority embarkation and disembarkation to a complimentary mini-bar setup in suite and so much more.

  • Approx. 440 to 1,500 sq. ft., including balcony
  • Luxury balcony furniture including 2 loungers, 4 chairs, table and ottoman
  • 2 floor-to-ceiling sliding glass doors
  • Separate sitting area with sofa bed, chair and 2 tables
  • One complimentary mini-bar setup and free daily bottled water
  • Spacious closet
  • Complimentary laundry and professional cleaning services
  • Complimentary Specialty Dining Dinner on embarkation evening^
  • Priority specialty dining and shore excursion reservation
  • Priority disembarkation at tender ports
  • Comfortable queen or two twin beds ▲
  • Refrigerator
  • Two flat-panel televisions
  • Private bathroom with tub and separate shower
  • 100% cotton, high-thread count linens
  • 24-hour room service †
  • Desk with chair
  • Hair dryer & fine bathroom amenities
  • Digital security safe

▲ 3rd/4th berths available in select cabins. ^ Applicable on cruises six days or longer. Reservations can be made once onboard your ship. † Guests may call for room service delivery or order through OceanNow® in the Princess® Cruises app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. Limitations, restrictions and conditions apply. ^^ Full-suite guests enjoy a complimentary mini-bar setup and do not receive the 750ml bottle of wine.

Mini-Suite with Exclusive VIP Touches

A premium stateroom category featuring our best located Mini-Suite staterooms, as well as the great amenities found in all Mini-Suites — plus premier dining benefits and luxurious perks. Each night, enjoy Reserve Dining, an exclusive dining area featuring expedited seating with no wait, additional menu options, dedicated wait staff and tableside preparations. Other amenities include priority embarkation and disembarkation, a complimentary one-time wine set-up and so much more!^

^Includes one 750 ml bottle of wine on embarkation day^^. ^^For mini-suite guests only: A one-time set-up for a 750ml bottle of wine on embarkation day. Full-suite guests enjoy a complimentary mini-bar setup and do not receive additional bottles of wine.

Standard Amenities:

  • Approximately 323 sq. ft., including balcony
  • Balcony with 2-4 chairs, table and ottoman
  • Bathroom tub and massage shower head with upgraded amenities
  • Floor-to-ceiling sliding glass doors
  • Separate sitting area with sofa bed & coffee table
  • Complimentary welcome glass of bubbly on embarkation day
  • Luxury mattress topper and pillows
  • Comfortable queen or two twin beds▲

Upgraded Amenities & Services:

  • The Princess Luxury Bed
  • Priority embarkation and disembarkation at the beginning and end of your cruise
  • One-time complimentary wine set-up^
  • Evening canapés, upon request
  • Luxurious terry shawl bathrobes

Reserve Dining:*

  • Exclusive area of the Main Dining Room
  • Expedited seating with minimal to no wait
  • Additional menu options
  • Dedicated waitstaff
  • Uniquely-styled décor (Premium table linens only)
  • Table-side preparations

▲3rd/4th berths available in select cabins. †Guests may call for room service delivery or order through OceanNow® in the Princess® Cruises app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. Limitations, restrictions and conditions apply. ^Includes one 750 ml bottle of wine on embarkation day. *Open every evening for dinner. Open for breakfast and lunch on sea days.

Add an Element of Luxury to Your Stay

Choose a luxurious Mini-Suite with balcony which is substantially larger than a Balcony stateroom and receive a complimentary welcome glass of bubbly. Mini-Suites include a separate sitting area with sofa bed and two flat-panel televisions. For families or groups needing a little extra space, Mini-Suites offer an appealing and affordable option.

  • Bathroom tub and massage shower head
  • Hair dryer & bathroom amenities

▲3rd/4th berths available in select cabins. †Guests may call for room service delivery or order through OceanNow® in the Princess® Cruises app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. Limitations, restrictions and conditions apply.

Spectacular Views from Your Room

Choose this enhanced version of a Balcony stateroom with more space and a comfortable sofa bed. Enjoy a larger balcony with more room to view the beautiful scenery as you sail from destination to destination and take in the ocean breeze for a wonderful and romantic evening or morning. 

  • Approx. 233 to 279 sq. ft., including balcony
  • Balcony with 2 chairs and table
  • Flat-panel television
  • Private bathroom with shower

Front Row Seat for Beautiful Scenery

This impressive stateroom offers the added indulgence of a balcony and gives you more space than a standard stateroom. Enjoy your own private outdoor space with a table, two chairs, and a relaxing view of the inspiring scenery surrounding you, whether a beautiful sunset over the ocean or a new city to explore. It’s also perfect to enjoy cocktails before dinner or a leisurely breakfast.

  • Approx. 214 to 222 sq. ft., including balcony
  • Refrigerator.
  • Hair dryer & bathroom amenities

▲3rd/4th berths available in select cabins. †Guests may call for room service delivery or order through OceanNow® in the Princess® Cruises app at any time of the day or night. Guests with the latest Princess Plus and Princess Premier packages enjoy OceanNow® and room service delivery with no charge. Otherwise, a one-time access fee of $14.99 USD per person per voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. Limitations, restrictions and conditions apply.

A room with an expansive view

This new stateroom design offers a stunning wall of floor-to-ceiling windows. Loads of natural light brings an airy, openness to the space. Whether the relaxed view of the deep blue sea, or inspired scenery of a new city on the horizon, the Deluxe Oceanview ensures picture-perfect snapshots from the comfort of your room. This stateroom includes all the amenities of an interior room.

  • Approx. 172 sq. ft.
  • Stunning slanted floor-to-ceiling windows

princess cruises phone number

  • Virtual Tour
  • Panoramic Tour

Our Most Affordable Option

These staterooms are the perfect place to recharge your batteries. Our most affordable option, featuring two twin beds or a queen-size bed. Other amenities include a refrigerator, hair dryer, TV, closet and bathroom with shower.

  • Approx. 158 to 162 sq ft.

For Guests with Limited Mobility

Princess offers a selection of staterooms that provide full wheelchair-turning space. In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk.

Note: ADA accessible stateroom shown is on board Caribbean Princess®. Amenities and stateroom arrangements vary by ship. Certain stateroom categories may vary in size and configuration by ship. Call Princess for more information or send inquiries to the Access Office via email at  [email protected] .

Dining Options

Indulge your appetite whenever you wish on board Princess®. Every hour, our chefs are busy baking, grilling and sautéing great-tasting fare from scratch. Princess offers unparalleled inclusive dining options throughout the ship with a wide range of culinary delights to suit any palate, from endless buffet choice to gourmet pizza, frosty treats, decadent desserts and much more. 1

Dining Reservations

Dine when, how and where you like

With this new offering, you can customize every aspect of mealtime. Make reservations for the main dining room or specialty restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. The choice really is up to you.

Gigi's Pizzeria by Alfredo

Hand-tossed pizza, hot out of the oven

Even if you’re not sailing to Naples (this time), you can still enjoy one of their greatest contributions to the culinary world. Gigi’s Pizzeria serves up certified authentic Neapolitan pizza made to order from scratch in a cheery restaurant named after our very own executive chef and inspired by the colors and landscapes of the Amalfi coast.

Additional charges apply. Venues and menu items vary by ship and are subject to change.

 WORLD FRESH MARKETPLACE

world fresh market logo

Whenever you visit, you’ll find plenty of well-balanced options to choose from. Stop by for breakfast and visit our gourmet pancake station, or enjoy one of our unique hot cereal offerings. At lunch, look for handcrafted sandwiches, regionally inspired dishes and soups, as well as our carvery selections. For dinner, there’s everything from international favorites, comfort foods, customized stir-fry or pasta, plus a multitude of fresh fruit and salad choices.

International Café

Sip and snack around the clock

Open 24-hours a day, the International Café located in the Piazza is the place for an ever-changing array of small bite meals, treats and gourmet beverages. Grab a freshly baked croissant to start your day, snack on pies and quiche or choose from a wide variety of salads and sandwiches at lunchtime, and indulge in decadent desserts in the evening. Coffee and tea fans will love the New Grounds Crafted Coffee menu featuring a variety of specialty espresso-based drinks made from a custom blend of coffee beans, as well as iced tea fusions.

The Salty Dog Cafe

The Salty Dog Cafe logo

This casual top deck eatery takes its name from the famous venue in the resort town of Hilton Head Island, SC. Enjoy original menu items from the cafe like the prime burger and chicken strip basket – along with Princess favorites like hot dogs and chicken sandwiches. Uncover the legend of Jake, the iconic dog in the yellow hat, and pick up some branded merch too.

Ocean Terrace Sushi Bar

Celebrate seafood

The Ocean Terrace Sushi Bar is ideal for those who love to feast on the bounty from the sea. Inspired by the breathtaking view of the ocean, the sushi bar will tempt with premium seafood rolls and sashimi in a casual but elegant setting overlooking the spectacular Piazza. A la carte pricing makes it easy to pick and choose.

Additional charge applies. Menu items may vary by ship and are subject to change.

Alfredo's Slice

Our top-deck pizzeria features a bold new look that sets the stage for tempting toppings and classic favorites. Try a slice of our award-winning signature Neapolitan-style pizza. Go simple and delicious with just cheese, or mix it up with a variety of toppings that change daily.

Afternoon Tea

Celebration of tasty teas and divine desserts

Afternoon tea is a treasured tradition whether it’s a special occasion, an intimate moment for two, a mother-daughter tea party or just quiet time for reflection. Enjoy a wide selection of teas, or coffee if you prefer, served by attentive waiters in our dining room. The setting is elegant, with a delicious selection of tasty treats: freshly prepared finger sandwiches, cookies and cakes.

A sweet treat from Italy

Taste gelato at our shop inspired by the ones you find in Florence. (Picture hand-painted tiles and Renaissance vibes.) Our desserts are handcrafted and prepared fresh daily – is there any other way to do it? – and can be enjoyed alone or with any of our premium toppings.

Additional charge applies.

Specialty Dining

Dining on board a Princess® cruise ship is a joyful celebration and our specialty restaurants always deliver an extraordinary experience. They are among the best at sea – or anywhere. We serve dishes made with the freshest ingredients, and our menus reflect regional flavors from around the world. You'll find our specialty restaurants are the perfect place to celebrate any occasion. 1

  • Chef's Table Lumiere
  • The Catch by Rudi
  • Sabatini's Trattoria℠
  • Crown Grill℠
  • O'Malley's Irish Pub
  • Ultimate Balcony Dining

A Dazzling Dining Adventure

An extraordinary treat for both gastronomes and gourmet novices, the Chef’s Table Lumiere is a perfect culinary journey for any special occasion. Indulge in champagne and hors d’oeuvres, followed by an extravagant multi-course dinner created and hosted by the ship’s executive chef. Perfect for celebrating an anniversary or milestone, or just making your cruise vacation even more amazing.

Limited capacity, reservations required. Additional charge applies.

A first for our ships. this eatery is a seafood bonanza. So many different styles and techniques to showcase the bounty of the sea! Here you can sample everything from the catch of the day to a raw seafood bar. A celebration of all things ocean, from the menu to the setting, from Chef Rudi Sodamin, head of culinary arts.

Unique, handmade pasta courses, prepared fresh daily and treasured family recipes curated by our Italian chefs across the fleet inspire the menu at our acclaimed Italian specialty restaurant. 

Timeless Steakhouse Traditions

With a rich wood décor and a theater-style kitchen, it’s no wonder Crown Grill was named among the “Best Cruise Ship Steakhouses” by  USA TODAY . Featuring premium aged beef and fresh seafood items, this specialty restaurant offers an intimate dining experience in a classically elegant setting and an open kitchen where chefs prepare and cook to order top-quality cuts of beef, chops and seafood.

Lively Irish Pub Fare

Feel like you’ve stepped into a pub in Dublin at this warm, welcoming spot. It goes beyond the music, drinks and food, though you MUST try to the Dubliner Burger. It’s about the feeling you get when you’re here. It’s a bring-the-whole-gang-to-celebrate-a-birthday-or-watch-the-game kind of place. Rich browns and dark greens infuse the pub, named for a famous Irish pirate queen.

Additional charges apply.

A Private Breakfast with a View

A luxurious breakfast experience at sea all served right on the privacy of your own balcony by our dedicated waitstaff. Treat yourself to this unparalleled indulgence and savor food, views, and memories that will never be forgotten.

Ship Highlights

On every Princess ship, you'll find so many ways to play, day or night. Explore The Shops of Princess, celebrate cultures at our Festivals of the World or learn a new talent — our onboard activities will keep you engaged every moment of your cruise vacation. 1

360: An Extraordinary Experience

A journey through tastes, sights, sounds, textures & scents

Embark on an unparalleled adventure through the Mediterranean. This epic, seven-course journey blends storytelling with inspired visuals, rousing music, spectacular cuisine, aromatic scents and immersive technology to transport you to the hilltops of Santorini, the Amalfi Coast, Barcelona and Provence. Cover charge applies.

To reserve your extraordinary experience, call the Dine Line or Guest Services onboard. For ages 13+.

Exclusively on Discovery and Enchanted Princess

Take a stroll into the European-style piazza

Discover Old World charm as you stroll through our breathtaking Piazza—a hub of activity, inspired by the vibrant squares of Europe. Roving street performers, quaint boutiques, a spiral staircase and several glass-walled lifts provide panoramic views. While you visit the Piazza, indulge in a treat at the International Café or take a seat and enjoy a live performance by our onboard musicians.

Pools (Retreat, Wakeview, Top Deck)

So Many Cool Places to Unwind

Take a cool dip and lounge by a shimmering pool. Or soak away the day’s adventures in a soothing hot tub. On our newest ships, Sky Princess®, Enchanted Princess® and Discovery Princess®, you'll find refreshing new opportunities for aquatic relaxation. In addition to more spa tubs, the ship has two deep-tank pools, linked by sunken, communal seating, adjacent to the top-deck bar. At the ship’s aft end, the infinity-style Wakeview pool and bar offer spectacular views of the horizon.

The Shops of Princess

Tax and duty-free shopping

It’s no surprise The Shops are awarded “Best Onboard Shopping” from  Porthole  magazine year after year. On board, you’ll find a fabulous range of fine merchandise from brands like Swarovski, Chanel, Estée Lauder, Clinique, Lancôme, Calvin Klein, Citizen and Tissot, plus local crafts, keepsakes and souvenirs. And everyday tax- and duty-free savings can add up to as much as 30% off suggested U.S. retail prices.

Vegas Style Casino

For novices, casual players, or high rollers

From gaming lessons to the latest slot machines to prize tournaments, our Casinos offer fun and excitement. If you enjoy blackjack, or “21,” and Texas Hold 'Em, our tables play by Vegas rules and if you relish the challenge of roulette, we offer the American version.

Live jazz & craft cocktails

Relive the roots of jazz each evening with our live musicians performing brilliant classics and telling tales of true jazz legends throughout the ages. Debuting first on board Sky Princess®, Enchanted Princess® and Discovery Princess®, Take Five comes to life showcasing vintage footage, iconic imagery and intimate conversations that transport you to the heart of the jazz era. Sip cocktail favorites from Master Mixologist, Rob Floyd as well as specialty gin cocktails crafted exclusively for Take Five.

Princess Live! Café

Live acts and spirited gatherings

Sip specialty coffee or tea a cocktail from the Café as a fresh comedy act steps into the spotlight or while talented artists share their diverse musical styles.

Princess Theater

Broadway-style productions at sea

With dazzling stage sets, artists from around the globe, modern hits and timeless classics, the Princess Theater, our largest theater yet, showcases lavish, original productions with dynamic cast members in sumptuous surroundings. In this ultramodern theater, relax in a plush seat with unobstructed sight lines as the velvet curtain goes up, a state-of-the-art lighting system illuminates the stage, and it’s on with the show!

Marvelous martinis and melodies

Step into Crooners bar and be transported to the classic Sinatra era, made complete with a top notch pianist singing tunes and tickling the ivories. The “Rat Pack” atmosphere and famous menu of signature martinis, and old-school mixed drinks will have you crooning.

Activities & Entertainment

On every Princess ship, you'll find so many ways to play, day or night. Explore The Shops of Princess, or learn a new talent — our onboard activities will keep you engaged every moment of your cruise vacation. 1

Movies Under the Stars®

A reel treat day or night

Throughout the day and night, our exclusive open-air poolside amphitheater is the go-to destination for feature films, thrilling concerts and exciting sporting events such as live football games. Cozy up under a fleece blanket in the comfortable lounger and feast on complimentary fresh-popped popcorn in the evening or delicious cookies and milk during the day, and enjoy that exciting car chase or mystery thriller on the giant screen.

Original Musical Productions

Great venues large and small

Crafted by some of the world’s top directors and choreographers, our remarkable and dynamic Princess productions transport you to realms as exotic as the destinations we visit. Imaginative shows created in-house feature dazzling stage sets, Broadway classics, popular hits and original numbers performed by some of the largest and most talented casts at sea.

Discovery at SEA Programs

Discover even more with Discovery™

Our exclusive partnership with Discovery™ lets you come back captivated with Stargazing on our top deck; activities featuring Discovery™ hit shows such as  Shark Week  and  Finding Bigfoot ; plus our new Encounters with Discovery at SEA speaker series. Get more out of your travels with shore excursions recommended by two of the most trusted names in world travel—Discovery™ and Animal Planet™.

Art Gallery & Auctions

Art lovers rejoice—enjoy exquisite art aboard

Great art, like the destinations we visit, can be awe-inspiring. Peruse our extensive art gallery, or attend an art history lecture highlighting some of the world’s greatest masters. And don’t miss our exciting Champagne Art Auctions, which give you the chance to view and bid on a wide range of fine art, including pieces by famous artists like Thomas Kinkade, Peter Max, and Michael Godard. There is no charge to attend these lively events.

Sports Court

Get in the game with a variety of activities

Feel the court under your feet and the thrill of victory as you sink the ball in for two points. No matter your athletic ability, there’s nothing like shooting a few hoops out in the middle of the ocean as you watch the sun set and the stars come out. Our Sports Court is not only set up for basketball but also for volleyball. Pick up a game, compete against fellow guests for bragging rights, or start your own dream team.

MedallionNet® Wi-Fi

The best Wi-Fi at sea

MedallionNet Wi-Fi is fast, reliable and wherever you are. Stream your favorite shows, movies, music and sports. Stay connected to the internet anywhere on board so you can text, post photos, video chat and more.

Music & Dancing

Dazzling entertainment every day and night

When it comes to music and dancing we’ve got everything that your musical palette may desire. Whether it’s tapping your toes to cover bands, singing along in the piano bar, relaxing to classical strings or dancing the night away in the nightclub, you’ll be satisfied!

Featured Guest Entertainers

At night, the stars shine bright on our stages

Grab a seat, order a cocktail and be prepared to be entertained by our lineup of world class entertainers. From magic to comedy, singers to instrumentalists, jugglers to balancing acts and much, much more, we search the globe for top talent to be featured on our ships. So get ready to be amazed, entertained, mesmerized or just laugh the night away!

Good Spirits At Sea

Good spirits, good stories

Good Spirits takes viewers around the globe in search of extraordinary everyday people, sharing stories of spirits and collecting farm-fresh, local ingredients to inspire one-of-a-kind cocktail creations. Immerse yourself in the region as skilled bartenders lead you through an immersive cocktail experience.

Joyful Rejuvenation

Revitalize and refresh body, mind and soul with Princess®. From rejuvenating spa treatments and the tranquility of a top-deck retreat reserved just for adults to our state-of-the-art fitness centers, you’ll find all the elements to come back new.

  • The Sanctuary
  • Lotus Spa® Fitness Center
  • The Enclave® at Lotus Spa®

Experience the Ultimate Night of Sleep at Sea

With your overall wellness in mind, we’ve collaborated with a board-certified sleep expert to create the ultimate in blissful comfort. Our luxurious new beds feature a scientifically engineered mattress and bed springs, a plush two-inch pillow top, European-inspired duvets and 100% luxurious Jacquard-woven linens-to assure that at the end of your voyage, you come home feeling refreshed and renewed.

The Princess Luxury Bed is available across the fleet except for Regal Princess, where most staterooms have been updated. On Regal Princess all Full Suites and Reserve Collection staterooms have been updated and we are continuing to convert the few remaining beds.

Relax in a Tranquil Retreat Just for Adults

Take a break and indulge in a private getaway at The Sanctuary, our exclusive adults-only retreat offering a relaxing alternative to the myriad outdoor activities and entertainment available elsewhere on the ship. With signature beverages, light meals, and al fresco massages, Serenity Stewards attend to your every need, whether it’s to be on hand to provide chilled face towels or Evian water atomizers.

Go Ahead, Be Pampered – You Deserve It

Named "Best Spa on a Cruise Ship" by Spafinder Wellness 365™, the Lotus Spa® offers a variety of relaxing treatments, such as facials, aroma stone therapy massages, detoxifying ocean wraps and an aromatherapy thermal suite. Or get ready for a night on the town at the salon which features women’s styling color, men’s haircuts and shaves, manicure and pedicure choices and teeth whitening.

A Host of Ways to Get an Energizing Workout

The Lotus Spa Fitness Center offers fitness programs designed to help you maximize your wellness with Tour de Cycle, personal training and classes such as Pilates, Yoga, Body Sculpt Boot Camp, Results Based Training and TRX suspension training. The Lotus Spa Fitness Center also features state-of-the-art equipment so you can tone on your own.

Luxuriate in Our Largest-ever Thermal Suite

Open the door to The Enclave, home to Princess’ largest-ever thermal suite and a dramatic hydro-therapy pool with a cascading rain shower and therapeutic air jets. Relax on heated stone beds or soothing water beds. Features include: The Hammam – a Turkish-style steam bath, and from Roman times, the Caldarium –a light steam chamber infused with herbal aromas and the Laconium – a heated, dry chamber to help with purification and detoxification of the body.

Kids, Teens & Family

From family-friendly stateroom options to enriching youth and family programs, quality time is time well spent. Onboard activities spark curiosity and fuel creativity while excursions ashore engage and inspire!

  • Just For Kids 3-7
  • Just For Kids 8-12
  • Just For Teens 13-17

Explore the Treehouse

Even the littlest guests will delight in this whimsical, forest-themed world that inspires playtime and invites exploration. Kids, ages 3 to 7, can dance, enjoy pajama movie nights, create art projects like Animal Planet™ puppets and masks or compete in a Lego® boat-building contest.

Step into the Lodge

Inspired by the great outdoors, this cozy center keeps kids busy with games, dancing and kid-sized Olympic competitions. Their minds stay busy, too, with California Science Center programs like rocket building, or they can explore outer space with Stargazing and learning how to build a model roller coaster. Exciting events like talent shows, theme nights, and treasure hunts encourage new friendships and family togetherness.

Hang Out in the Beach House

This contemporary lounge is "the place" for teens — perfect for hanging out and socializing with late-night movie viewing, hip hop dance classes, video game tournaments and sports competitions like dodgeball and basketball. But that’s just the beginning. They’ll dazzle on the red carpet with our Rock the Boat teens-only party, complete with awards and "mocktails."

Quality Time Together

Princess makes it easy to sail together in comfort. There is a wide selection of staterooms accommodating up to four guests, and you’ll enjoy substantial savings on your third and fourth guests. There are also connecting stateroom options, as well as Two Bedroom Family Suites, with room for up to eight guests, which offer more living space, a balcony and two bathrooms, including a full bath tub.

1 Activities, dining and entertainment options vary by ship and are subject to change. Photos represent typical arrangements and may vary in detail or configuration.

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COMMENTS

  1. Contact Us: Princess Cruises

    For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237). You can also visit our Frequently Asked Questions . If you are inquiring about your Future Cruise Credits provided to you onboard, please fill out the form below.

  2. FAQ: Onboard Experience

    Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies. ... PHONE NUMBER; Caribbean Princess: 661-593-6030: Coral Princess: 662-593-6075: Crown Princess: 661-593-6035: Diamond Princess: 661-593-6070: Discovery Princess: 661-593-6025: Emerald Princess: 661-593-6040:

  3. Cruise Line Contact Information: Address, Phone Number and Email

    Bahamas Paradise Cruise Line Address: 431 Fairway Dr., Deerfield Beach, FL 33441 Phone: 800-374-4363 Email: [email protected]. Blount Small Ship Adventures Address: 461 Water St., Warren ...

  4. Get Ready for Your Princess® Cruise

    If you choose to, you can continue to use the existing MedallionClass® app on your upcoming cruise (until February 1, 2024). When you're ready to switch to the new app, the transition will be seamless and all your activity and info (including OceanReady® status, travel documents, and dining reservations) will be waiting for you in the new Princess® Cruises App.

  5. Princess Cruise Lines Customer Service Contacts

    Princess Cruises has received 1.15 out of 5 stars based on 31 Customer Reviews and a BBB Rating of C-. How to get professional help with your Princess Cruise Lines problem If you need help with Princess Cruise Lines, you can contact our advocacy team or just click the "Get Help" button.

  6. How Do I Contact Someone on a Princess Cruise?

    To reach customer service, dial 1-800-PRINCESS (1-800-774-6237) if you are in the United States or Canada. If you are outside of these countries, check the Princess Cruise website for the appropriate phone number. 2. Send an Email. If you prefer to communicate via email, you can send a message to Princess Cruise's customer service team.

  7. Captain Circle : Membership Benefits

    If you're already booked and your membership status isn't reflected, call us so we can help! United States: 1-800-PRINCESS (1-800-774-6237) Canada: 1-800-LOVEBOAT (1-800-568-3262) United Kingdom: 0344 3388 674 Australia: 13 24 88 New Zealand: 0800 780 717 United Kingdom calls are charged at local rates.

  8. Princess Cruises

    Find out how to reach a passenger directly on Princess Cruises by phone or e-card. Learn about CruiseCompete, a site that offers multiple quotes from cruise specialists.

  9. Phone Number for Princess Guest Relations?

    6.9k. January 11, 2007. Second City. #4. Posted April 15, 2019. 15 minutes ago, #love2cruise said: Yes, I did google it...only number given is the main Princess number 800-774-6237. I remember there was a thread some time ago on CC with the number but did not write it down then. Thought maybe someone would have it.

  10. Cruise Personalizer

    Customize Your Voyage - Cruise Personalizer for Guests - Princess Cruises. Cruise Personalizer - for Booked Guests. Book flights, excursions, spa appointments, and more!

  11. Communication Services

    Find out how to call, text or use the Internet on board your Princess cruise ship. Learn about the phone numbers, cell phone service, MedallionNet and MedallionClass options.

  12. Princess Cruises

    The Princess Cruises app is your vacation guide

  13. Princess.CruiseLines.com: Contact Us

    For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Customers calling from outside the US or Canada can use one of the numbers below: US & Canada: 800-338-4962. Argentina: 0800-666-0164. Australia: 1-800-156-436. Austria:

  14. EZ Air Phone Number

    Outside of the United States and Canada you may reach us at 661-284-4410. Within Australia, use 13 24 88. Princess representatives are available to answer this emergency en route line from. 5 a.m. - 8 p.m. Pacific Time, Monday through Friday, and 5 a.m. - 5 p.m. Pacific Time, Saturday and Sunday.

  15. Princess Vacation Protection for Peace of Mind

    That's why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree™ Travel Assistance 3. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. It's a convenient way to help ease your worries ...

  16. Enchanted Princess

    Number of Decks: 19. Tonnage: 145,000. Length: 1,083 feet. ... voyage will apply for OceanNow® delivery and a $5 USD room service fee will apply for each order placed by stateroom phone. Limitations, restrictions and conditions apply. ... Dining on board a Princess® cruise ship is a joyful celebration and our specialty restaurants always ...