real world travel agency

We know the stress, time, and details that come from having to plan your own vacation. It's exhausting, expensive, overwhelming and often boring. We're here to change that. ‍ We create luxury travel experiences that are tailored to your wants and needs - so you can do what matters most! Recharge, relax, and spend time with the ones you love!  ‍ Welcome to Real World Travel!  ‍

Why Choose Us

How we get you there., let's talk, plan your trip, pack your bags, destinations.

This was one of the best experiences we have ever had! Melissa helped us plan the trip of a lifetime! For our honeymoon we wanted something secluded, private and fun and wow did she deliver! She arranged transportation, excursion and and a dreamy stay. We will be planning our next trip soon! Highly recommend!!

"melissa real world is the real deal dealt with her once to book our peru trip and we aren't going anywhere else... ever professional to the core, customer obsessed, details, details, details, communication queen, easy going style to just name a few things that melissa embodies. my family is in love with her give here a try and be a convert like us", rahul jalali, we took a wonderful 9 day trip to morocco with some friends and melissa planned such a beautiful trip full of the perfect balance between culture, adventure, and relaxation. everything from the guides to the transportation to the hotels and riads was perfect and well researched and comfortable. i am planning on making real world travel a part of my resource list for all of my future trips i hope you'll do the same., melissa welytok parrish gosh, you did such a great job with this trip we've said that out loud every day thank you, melissa is one of the best travel planners. period. meticulous, detailed, fantastic communications. she has created so many good memories for our family via excellent trips and being flexible with our needs. she organized our peru trip last year and jordan/egypt this year. the planning started 9 months back and she kept bringing suggestions to make it teen friendly. as a result our family is super happy with her services and we can't wait to get going on the next trip planning. thank you melissa for creating wonderful time for our family., it was such a joy working with melissa to plan a special trip with my sisters. her detailed planning, including every connection and activity, even dinner reservations, allowed us to enjoy stress free time together in the places we've always wanted to see. we're already looking forward to having her plan our next adventure, every detail was thought of an the follow up from melissa and team was impeccable, allowing us to truly enjoy our european adventure everything went so smoothly from the private transfers, custom tours, and even organizing our dining experiences to ensure we were sampling the best local flavors. looking forward to working with melissa on our next trip, travel journal, travel love, let's book the best vacation you've ever had., join our newsletter.

Real World Travel

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Bentonville, AR 72712

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About the Business

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Melissa and Joel P.

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Your travel dreams are our goals! Let us orchestrate your trip of a lifetime, weaving together every detail of your trip until your itinerary sings! …

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

We independently evaluate all recommended products and services. If you click on links we provide, we may receive compensation. Learn more .

Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

• Best Overall: Booking.com
• Best Budget: Skyscanner
• Best Price Predictor: Hopper
• Most Innovative: Kiwi.com
• Best for Eco-Conscious: Kind Traveler
• Best for Social Impact: I Like Local
• Best for Design-Forward Homestays: Plum Guide
• Our Top Picks
• Booking.com

Kind Traveler

I Like Local

• See More (4)

Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

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2024 A-List Travel Advisors

Since 1971, Travel + Leisure editors have followed one mission: to inform, inspire, and guide travelers to have deeper, more meaningful experiences. T+L's editors have traveled to countries all over the world, having flown, sailed, road tripped, and taken the train countless miles. They've visited small towns and big cities, hidden gems and popular destinations, beaches and mountains, and everything in between. With a breadth of knowledge about destinations around the globe, air travel, cruises, hotels, food and drinks, outdoor adventure, and more, they are able to take their real-world experience and provide readers with tried-and-tested trip ideas, in-depth intel, and inspiration at every point of a journey.

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Want to tour the Louvre after hours? Tag rhinos in Rwanda? Get married on Mykonos? Throw a milestone birthday party on St. Barts? Or take a luxurious cruise to the Arctic? Our travel advisors have you covered. In our 22nd annual A-List, we present a directory of the most influential vacation specialists in the world, vetted by the editors at  Travel + Leisure .

Featured Advisor: Eli Wagner

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Although Wagner has been a travel advisor for only a few years (she was previously a high-profile entertainment lawyer), she has already established herself as a leading player in ultra-luxury travel in Italy. She can turn the lights on at the Vatican, charter helicopters to Tuscan villas, and plan a last-minute getaway to Lake Como for a marriage proposal.

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Moscow tours, business travel to moscow, tour guide service, interpreting service

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Moscow tours, business travel to Moscow, tour guide service, interpreting service

We are here to navigate you through Moscow and beyond. We specialize in private and customer-tailored tours for individuals and groups.

Tour options include:

• Moscow tours in 1 day/2days/3days (Red Square tour, Kremlin tour, metro tour, panoramic city tour, etc);
• Moscow panoramic city tour / night Moscow by legendary retro cars ;
• Layover tours in Moscow;
• Moscow cultural heritage tours, Moscow themed tours;
• Russian home hosted visits (visit to the Russian dacha);
• Russian culinary classes;
• Moscow-St.Peterburg tour package. Two Russian capitals in one week;
• Moscow-St.Petersburg educational tours for students and children;
• Russian towns of the Golden Ring (Sergiev Posad, Suzdal, Vladimir); Trips out of Moscow
• Shore excursions (Moscow/St.Petersburg)
• Russian honeymoon tours, photo walks in Moscow;
• Moscow tours for children
• Christmas time in Moscow;
• AK-47 shooting tour, tank T-34 ride, segway tour, fishing in Moscow region.
• Group Tours ( offers for travel agencies)

We are officially endorsed by Moscow Government to guide in most iconic tourist attractions of Russia’s capital such as Red Square, St. Basil’s Cathedral, museums of the Moscow Kremlin, the Tretyakov Art Gallery, etc.

We love our city and are ready to share with you our in-depth knowledge of Moscow, this old but very dynamic and amazing city. We will be glad to provide context and fun in equal measure opening up your eyes to Russian history, culture and art.

We know how to make the most of your time while you are here and will be delighted to turn your stay in Moscow into a life experience.

Why book with us?

• We love what we do.
• We highly value responsibility and individual approach.
• Our friendly booking service will help plan your itinerary according to your wishes. We are very flexible and design the tours individually for every customer.
• We are officially recognized by Moscow Government.
• Our training, qualifications, experience and personality will ensure that your visit to Moscow is a great success.

We take part in BBC series of documentaries "World's Busiest Cities"(Moscow)

Buy Tickets to the Bolshoi Theatre

Other special offers...

Interpreting and assistance at exhibitions and conferences, our garage ( vehicles+drivers), where to stay in moscow, what and where to eat in moscow, visa support, learning and discovery, our partners (trips to st.petersburg).

Copyright 2015 - Moscow Navigator

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The 10 best online travel agencies in 2024

The top 10 online travel agencies.

• Booking.com
• Lastminute.com

Best online travel agencies for business travel

1. travelperk.

Main offerings and features:

• Industry-leading travel inventory
• Flexible booking with FlexiPerk
• Safety alerts with TravelCare
• Integrated travel policy & approval flows
• Centralized invoicing
• Easy & real-time expense reports
• Carbon offsetting with GreenPerk
• 24/7 fast customer support in target 15s
• VAT reclaim
• Integration with 3rd party tools , such as expense management or HR software like Expensify and BambooHR

Save time and money on your business travel with TravelPerk

2. sap concur.

• Works with some of the biggest brands
• Easy tracking and reporting of expenses for expense reports
• Many connected apps, such as Uber and Airbnb for cars and hotels
• One solution for a variety of business travel spending

Click below to compare both platforms’ features and benefits

• Ample integrations
• Award-winning mobile app
• Employee-centric travel management

Click below for a more detailed comparison between both platforms:

Best online travel agencies for leisure travel, 1. booking.com.

• Intuitive booking tool and website
• Flight + Hotel booking for easily planning trips with no cross-referencing travel websites
• Simple car rental options and taxi hire
• Available in over 40 different languages and offers over half a million properties across 207 countries
• You can book experiences in your destination city to entertain you on your travels
• Genius rewards program

• Simple interface and booking tool
• Deals when making more than one booking
• 38 different languages and offers a 24-hour, multilingual customer support service
• Free cancellation within 24 hours of booking
• Millions of reviews to help make your decision

3. Lastminute.com

• Filter hotels according to budgets, star ratings, guest ratings, board types, and more
• ATOL protection on flight + hotel bundles
• Flash sales for last-minute deals
• Payment plans to spread out the cost of travel
• Extra entertainment booking for your trips, like theatrical productions and day trips
• Gift cards for gifting travel

• Expedia rewards for hotels, cars, and more
• Experienced support
• Compare cruise lines
• Big savings when booking flights, hotels, and car
• Operates in nearly 70 countries and in over 35 different languages
• Luxury travel options

• Book hotels, flights, cars, and bundles
• 24/7 support
• Lower prices on the app
• Great last-minute deals for spontaneous travel

6. Bookmundi

Best online travel agencies for flights

1. skyscanner.

• Super flexible booking filters
• Cheaper flights and hotels than other OTAs
• Price alerts for travel routes of interest
• Easy-to-use booking tool and UI
• Hundreds of location and currency options
• One-way, return, and multi-city travel options

2. Kiwi.com

• Simple flight booking tool
• Partnerships with Booking.com and Rentalcars.com
• Discover deals anywhere with the option to open up your search
• Easy-to-use app

How do online travel agencies work?

What are the advantages of booking through an online travel agency.

• Access to comparison tools
• Peer reviews to help you with your decisions
• Flexible cancellation policies
• All your travel in one place
• Local flights and deals

Rewards programs

Comparison tools, peer reviews, flexible cancellation.

Flexiperk: Cancel anytime, anywhere. Get a minimum of 80% of your money back.

One account for all of your travel needs, a local approach to global travel, wrapping up.

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

Speak to a travel expert

Want to explore by yourself?

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Expert is a word often thrown out there casually to give a certain cache when listing one’s credentials. You have probably seen someone who has listed he or she is a certified agent in (destination) or (travel supplier). But obtaining a piece of paper does not qualify you to be an expert. Years of experience, major accreditations from ASTA and CLIA, and firsthand knowledge combined with that piece of paper make a travel agent into a travel expert, who can provide solid advice and travel tips you can rely on.

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CAREER PATHWAYS

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How to Become a Travel Agent

By Oluwadamilola Osisanya

Published: February 28, 2024

Navigating the intricate world of travel planning can be overwhelming for many, leaving them yearning for expert guidance . This growing demand has rejuvenated interest in travel agents, and skilled navigators of the travel landscape. Dive into this article to discover the steps to become that sought-after travel expert and turn wanderlust dreams into seamless realities.

Career Summary

How much do travel agents make.

An important aspect to consider when pursuing this profession is the travel agent salary. Knowing the average travel agent salary is essential for aspiring professionals to make informed career decisions and understand their potential earnings. According to Glassdoor , here are the key travel agent salary figures:

• Entry Salary (US$39k)
• Median Salary (US$52k)
• Executive Salary (US$70k)

Compared to the average salary across the United States, which was reported to be $61,900 in 2022, the median travel agent salary falls behind.

What is a Travel Agent?

A travel agent is a professional who assists individuals or groups in planning and arranging travel experiences . They offer expertise on destinations, help create itineraries, and manage all the logistics involved in a trip, such as booking flights, hotels, tours, and other travel-related services.

Travel agents can work independently, for a larger travel agency, or specialize in specific types of travel, like luxury.

Travel Agent Career Progression

• Travel Agent Intern : As a beginner in the industry, you will typically be learning the ropes. You will assist senior agents and be introduced to basic tasks such as reservations and itinerary planning.
• Travel Agent : Here, you will handle the day-to-day responsibilities of booking travel, creating itineraries, and managing client relationships. You will offer advice and solutions based on client needs.
• Senior Travel Agent : Once you are more experienced in the industry, you can often specialize in specific types of travel, such as luxury or adventure travel. You may handle more complex itineraries and high-value clients.
• Travel Agency Manager : In this role, you’ll be overseeing a team of travel agents, setting sales targets, coordinating daily operations, and ensuring the team’s success.
• Travel Agency Owner : As an entrepreneur owning and operating your own travel agency, you’ll be setting the company’s strategic direction, managing finances, and leading a team of agents.

The Pros and Cons of Working as a Travel Agent

• Opportunities to travel and explore new destinations.
• Access to exclusive industry discounts and deals.
• Potential for a flexible work schedule or remote work .
• Attending industry events offers valuable networking.
• Constant exposure to global cultures and travel trends.
• Dependence on commission can affect income stability.
• Long hours during peak travel seasons.
• Facing frustrated clients due to travel disruptions.
• Competition with online booking platforms.
• Difficulty in striking a work-life balance.

Useful Skills to Have as a Travel Agent

• Strong interpersonal communication.
• Knowledge of global destinations and cultural nuances.
• Proficiency in reservation systems and booking software.
• Attention to detail for crafting perfect itineraries.
• Sales skills to upsell packages and meet quotas.

Popular Travel Agent Specialties

• Luxury Travel
• Adventure Travel
• Corporate/Business Travel
• Family Travel
• Wellness & Spa Travel
• Group Travel

To succeed as a travel agent, education equips individuals with essential industry knowledge, while practical experience offers hands-on insights and hones problem-solving skills in real-world travel scenarios. For many, understanding how much travel agents make can be an essential consideration. Let’s explore how to become a travel agent in five easy steps.

Step 1: Obtain a High School Diploma or Equivalent

In the journey to becoming a travel agent, the first foundational step is securing a high school diploma or equivalent, such as a GED. This is a basic requirement that most employers and host agencies look for when hiring new agents . 

A high school education provides essential skills invaluable in the travel industry. For instance, geography classes offer insights into global locations, cultural nuances, and key tourist attractions, while mathematics classes equip you with skills to manage budgets, calculate expenses, and provide cost-effective travel solutions for clients. 

Furthermore, English or language arts classes foster communication abilities, enabling you to effectively engage with clients, vendors, and other industry professionals.

As you progress in your career, you might encounter situations where clients require intricate itinerary planning or detailed destination knowledge. But what is a travel agent if not a problem solver?  The foundational skills acquired in high school can serve as building blocks for more advanced industry-specific training and education. 

Moreover, in an industry where precision is crucial, from booking exact dates to understanding visa requirements, the foundational discipline and organizational skills nurtured during high school are pivotal in ensuring accuracy in your professional undertakings.

Step 2: Enroll in a Training Program

Enrolling in a specialized training program can be a game-changer for those aspiring to become travel agents. These programs, often offered by community colleges, vocational schools, or dedicated travel institutions, provide a comprehensive understanding of the travel industry. 

Students are typically introduced to essential aspects such as reservation systems, travel regulations, destination research, and the intricacies of different travel packages.

Furthermore, a well-structured training program offers hands-on experience with the tools and software commonly used in the industry. This practical experience ensures that once you step into the professional realm, you’re not overwhelmed by the technical side of bookings, itinerary planning, and client management. 

Additionally, these programs often feature guest lectures from industry experts, which can provide valuable insights into current trends and practices.

Beyond the technical and industry-specific knowledge, a good training program will also emphasize developing soft skills . 

Since travel agents deal directly with clients, skills like effective communication, problem-solving, and building rapport are essential. Many training programs incorporate modules on customer service excellence, ensuring aspiring agents can handle diverse client needs and preferences.

Can I become a Travel Agent through online education?

Absolutely! Online education has opened doors for many aspiring travel agents by offering foundational courses in travel and tourism . Such courses often delve into topics like global destinations, travel regulations, customer service techniques, and the usage of booking software. 

As the travel industry evolves, knowledge about sustainable tourism, niche travel markets, or specialized tour packages can also be acquired through online courses.

However, while online training provides critical theoretical knowledge, there’s an undeniable value in hands-on experience . Practical skills like client relationship management, real-time problem solving, and navigating booking challenges can be best learned through internships or on-the-job training. 

Thus, while online education is an excellent place to start, coupling it with real-world experiences ensures a well-rounded preparation for a successful career in travel.

What are Some Web Resources to Learn Skills to Become a Travel Agent?

There are specialized web resources that are tailored to help you on your journey to becoming a travel agent.

Here are some of them:

• The Travel Institute : A long-standing educational institution in the travel industry, The Travel Institute offers a variety of training and certification programs for travel professionals at all levels.
• American Society of Travel Advisors (ASTA) : ASTA offers a range of courses tailored for travel agents. Their education programs include webinars, online courses, and other resources to help agents enhance their skills.
• Cruise Lines International Association (CLIA) : If you’re keen on specializing in cruise vacations, CLIA offers training and certification programs to help agents understand the intricacies of cruise travel.
• International Air Transport Association (IATA) Training : For those focusing on flight bookings and airline liaison, IATA provides training in various aspects of aviation, ticketing, and travel agency operations.
• Travel Agent University (TAU) : TAU is an online platform offering free travel agent courses on various destinations and travel suppliers. Tourism boards or travel companies often sponsor their courses to educate agents about their offerings.
• Destination Wedding & Honeymoon Specialists Association (DWHSA) : For those interested in specializing in romantic travel (honeymoons, destination weddings), DWHSA offers targeted training and resources.

Remember, while these resources provide specialized training, gaining hands-on experience, networking, and staying updated with travel trends and news are equally crucial for a successful career as a travel agent. 

It’s also worth noting that what is a travel agent today might differ slightly from a decade ago. With the advent of technology and online platforms, the role has evolved, and staying updated with these changes is key.

Step 3: Gain Practical Experience

While theoretical knowledge lays the foundation for becoming a travel agent, it’s the hands-on experience that truly hones the craft. Navigating real-world travel scenarios equips agents with invaluable insights, setting them apart in this dynamic industry.

What are internship opportunities for a Travel Agent?

Internship opportunities for aspiring travel agents provide invaluable hands-on experience and exposure to the travel industry.

Here are some potential internship avenues and ways to secure them:

• Travel Agencies : Traditional brick-and-mortar travel agencies, especially larger ones with multiple branches, often have internship programs. Interns usually assist established agents, handle client inquiries, learn reservation systems, and gain an understanding of travel products and destinations.
• Online Travel Agencies (OTAs) : Companies like Expedia , Booking.com , and Orbitz , which operate mainly online, might offer internships in areas ranging from customer service to product management and marketing.
• Cruise Lines : Major cruise lines such as Carnival , Royal Caribbean , and Norwegian Cruise Line offer internships in various departments. As an intern, you can get exposure to reservation systems, customer service, and sales techniques specific to cruise vacations.
• Tour Operators : Companies that design and sell vacation packages often offer internships where you can learn about itinerary planning, coordination with local service providers, and sales/marketing strategies.
• Hotel Chains and Resorts : Big players like Marriott , Hilton , and Hyatt provide internship opportunities in reservations, guest services, and sales departments. Understanding the hotel side of the industry can be beneficial for a travel agent.
• Airlines : Major airlines might have internship opportunities in their sales and marketing departments, reservations, or customer service. This is a great way to understand flight bookings and the complexities of air travel.
• Destination Marketing Organizations (DMOs) : These organizations promote tourism for specific destinations. Interning with a DMO can provide insights into destination-specific knowledge and marketing tactics.
• Travel Technology Companies : Firms that develop booking engines, CRM systems, or other technologies for the travel industry might offer internships, allowing you to understand the tech side of travel.

What Skills will I learn as a Travel Agent?

As a travel agent, you’ll acquire a diverse set of skills that will not only help you assist clients in planning and booking their travels and enable you to run and promote your business effectively.

Here’s a breakdown of the essential skills you’ll develop:

• Destination Knowledge : Understanding popular tourist destinations, their attractions, best times to visit, local customs, and travel advisories. This includes having an understanding of geography, cultures, and travel logistics.
• Itinerary Planning : Crafting detailed travel plans that cater to clients’ interests and budgets. This involves coordinating flights, accommodations, tours, and other travel-related activities.
• Reservation and Booking : Proficiency in using Global Distribution Systems (GDS) and other booking software to secure flights, hotels, car rentals, and more for clients.
• Customer Service : Building rapport with clients, addressing their concerns, managing expectations, and handling complaints. Effective communication, active listening, and problem-solving are crucial here.
• Sales and Marketing : Selling travel packages, upselling add-on services, and promoting destinations or special deals. This also involves understanding customer behavior and leveraging promotional strategies to boost sales.
• Attention to Detail : Ensuring all travel arrangements fit together seamlessly, verifying reservation details, and cross-checking for any potential issues.
• Trend Analysis : Keeping abreast of travel trends, popular destinations, and emerging markets to cater to the evolving demands of travelers.
• Crisis Management : Assisting clients during travel disruptions like canceled flights, lost luggage, or health emergencies. This involves quick thinking, resourcefulness, and a calm demeanor.
• Organization : Managing multiple bookings, staying updated with various promotions and deals, and efficiently handling paperwork and documentation.
• Networking : Building relationships with hotels, airlines, tour operators, and other service providers. This often helps get better deals, understand new offerings, and sometimes assist in emergencies.
• Negotiation : Securing your clients’ best prices and terms by discussing rates and packages with suppliers.
• Financial Acumen : Understanding pricing structures, managing invoices, and keeping track of commissions and expenses if you run your own agency.
• Continuous Learning : The travel industry is ever-evolving. Regularly updating your knowledge about destinations, travel regulations, new booking systems, or even sustainable travel practices is essential.
• Cultural Sensitivity : Interacting with clients and suppliers from diverse backgrounds requires understanding and respecting different cultures and customs.

By mastering these skills, travel agents can provide top-notch service to their clients, ensuring memorable travel experiences and fostering client loyalty.

Step 4: Obtain Certification

Certification is crucial in establishing credibility and expertise as a travel agent. A certified status not only distinguishes you from competitors but also instills confidence in clients about your professional acumen.

Here are several prominent certifications for aspiring travel agents:

• The Travel Institute’s Certified Travel Associate (CTA) : A highly-regarded credential in the travel industry, the CTA designation showcases your expertise and commitment. The certification involves coursework on communication, technology, geography, and sales, followed by an exam.
• Cruise Lines International Association (CLIA) Certification : Tailored for agents specializing in cruise vacations, CLIA offers various levels of certification – from the entry-level “Cruise Counsellor” to the advanced “Master Cruise Counsellor”. Each level requires a combination of cruise experience, product workshops, and ship inspections.
• Destination Specialist (DS) Designations : Offered by The Travel Institute, these certifications indicate expertise in specific destinations or travel markets, be it Africa, Hawaii, or luxury travel. Earning a DS title involves coursework, first-hand experience, and a final exam.
• Adventure Travel Trade Association (ATTA) Certification : Ideal for agents passionate about adventure tourism, this certification focuses on sustainability, safety, and best practices for adventure travel.

Earning one or more of these certifications demonstrates your commitment to professional growth, adherence to industry standards, and a desire to provide the best service to your clients. Continually learning through certifications as the travel industry evolves ensures you stay updated and relevant.

Step 5: Apply for Jobs

Now that you’ve gained insight into the steps leading up to this, understanding the vast array of job opportunities available for travel agents is crucial. From specialized roles to diverse environments, here’s how your expertise as a travel agent can pave multiple career avenues.

What are the Job Opportunities of a Travel Agent?

With their specialized knowledge and skills, travel agents have access to a range of job opportunities within the travel and tourism sector.

Here’s a breakdown of potential career paths and roles for a travel agent:

• Leisure Travel Agent : Specializing in vacation packages, these agents assist individuals and families in planning their dream vacations. They provide suggestions on destinations, book accommodations, arrange transportation, and often provide advice on local sightseeing or experiences.
• Corporate Travel Agent : These agents focus on business clients, managing travel needs for companies and their employees. They ensure timely bookings, handle visa and documentation processes, and often seek corporate rates or deals to manage expenses for the company.
• Adventure Travel Specialist : With the rise of adventure tourism, agents can specialize in offering tailored packages for thrill-seekers. This includes safaris, trekking, diving expeditions, and more.
• Luxury Travel Specialist : Catering to a high-end clientele, these agents design luxury travel experiences, from stays in five-star resorts to private jet charters and exclusive experiences.
• Cruise Specialist : As the name suggests, these agents focus exclusively on cruise vacations, advising clients on the best cruise lines, routes, onboard activities, and excursions based on their preferences.
• Group Travel Organizer : These agents manage large groups traveling together, like students on a field trip, religious groups on a pilgrimage, or enthusiasts attending a global convention.
• Destination Wedding Planner : Combining travel agency with event planning, these agents specialize in organizing destination weddings, helping couples find the perfect venue, managing guest travel, and ensuring all on-ground arrangements are in place.
• Freelance Travel Consultant : With technological advancements, many agents prefer working independently, offering their services remotely, and leveraging online platforms to reach a broader client base.
• Tour Operator : After gaining substantial experience and industry contacts, some agents establish their own tour operations, curating and selling unique travel packages or experiences.
• Travel Writer or Blogger : Using their extensive travel knowledge, some agents branch out into writing and sharing travel tips, reviews, and experiences through articles, blogs, or even books.

In addition to these specific roles, the skills and knowledge of a travel agent can be valuable in various adjacent sectors like hotel management, airline operations, or tourism board promotions. The key is to continuously adapt, learn, and network to tap into the industry’s diverse opportunities.

What Type of Companies Hire a Travel Agent?

Travel agents are sought after by various companies across different sectors due to their expertise in travel arrangements and customer service.

Here are some types of companies that typically hire travel agents:

• Travel Management Companies (TMCs) : These businesses specialize in managing the corporate travel needs of other companies. They ensure cost-effective and efficient travel arrangements for business travelers.
• Event and Conference Organizers : Companies that organize international conferences, exhibitions, and large-scale events often hire travel agents to manage the logistics for attendees coming from different parts of the world.
• NGOs and International Organizations : Non-governmental organizations and entities like the United Nations, which have staff traveling frequently for fieldwork or conferences, often require the expertise of travel agents.
• Film and Production Companies : These companies require travel agents to handle the logistics when shooting in diverse locations, ensuring that cast and crew meet their travel and accommodation needs.
• Sports Management Agencies : Agencies managing sports events, especially international ones, need travel agents to arrange transportation, accommodation, and other logistics for teams and officials.
• Educational Institutions : Universities and schools organizing student exchange programs, study tours, or international conferences often rely on travel agents for bookings and itineraries.
• Government Departments : Various government departments, especially those involved in international relations, trade, or cultural exchanges, require travel agents to organize trips for officials.
• Travel Tech Companies : Emerging travel technology firms, especially those developing travel-related apps or platforms, might hire travel agents to offer customer support, assist in content creation, or provide expert insights.
• Medical Tourism Facilitators : Companies that cater to the medical tourism sector, where patients travel abroad for medical treatments, hire travel agents to manage all the travel arrangements and ensure a smooth experience for patients.
• Real Estate Companies : Firms, especially those involved in international real estate or luxury properties, might hire travel agents to organize trips for potential buyers wanting to inspect a property before purchase.

What’s the Career Outlook for Travel Agents?

The career outlook for travel agents in the United States is characterized by modest growth as travel continues to be an integral part of both leisure and business activities. 

While online booking platforms have emerged as dominant forces in the industry, there remains a demand for personalized and specialized travel services that can only be offered by knowledgeable travel agents.

According to the U.S. Bureau of Labor Statistics (BLS) , the employment of travel agents is projected to grow 3 percent from 2022 to 2032. This growth rate is slightly slower than the average for all occupations.

The modest growth can be attributed to the increasing reliance on self-service travel websites. However, travel agents offer a level of expertise, especially for complex trips or niche travel markets, that automated sites cannot match. 

As a result, those specializing in areas such as luxury, adventure, or business travel or catering to specific demographic groups might experience better job prospects.

What is the Work-Life Balance of a Travel Agent?

The work-life balance of a travel agent can be dynamic, fluctuating with peak travel seasons, client demands, and the nature of the travel niche they cater to . 

During high-demand periods, such as holidays or peak vacation times, agents may work extended hours to manage bookings, address last-minute changes, or handle travel disruptions. Conversely, during off-peak seasons, their schedules might be more relaxed, providing them some downtime.

With advancements in technology, many travel agents have the flexibility to work remotely, allowing for greater control over their schedules. However, those who specialize in corporate or luxury travel, or who are on call for emergencies, might find their hours less predictable. 

Should I become a Travel Agent?

Opting to become a travel agent is a significant decision that calls for a harmonious blend of interpersonal skills, meticulous organization, and a genuine passion for exploring the world’s corners. Throughout this article, we have navigated the multifaceted path to becoming a travel agent, touching upon both its challenges and enriching experiences.

As you stand at the crossroads of this decision, reflect upon the crucial points elucidated in our discussion, from the nuances of training and the myriad niches within travel planning to the evolving demands and rewards of this profession. It’s essential to also delve into a personal introspection of your interests, natural aptitudes, and envisioned life trajectory.

Moreover, think about your overarching career objectives. Working as a travel agent offers a unique opportunity to be a bridge between cultures and people, helping craft unforgettable memories. Does this resonate with your vision for the future?

Choosing a path as a travel agent should be an introspective journey. Balance the concrete advantages and challenges of the profession against your intrinsic desires, commitment level, and long-term aspirations.

Careers Related to Travel Agent

• Customer Service Representative
• Event Planner

About the Author

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How to Become a Travel Agent and Work From Home

Do you love to travel? Are you a master at finding great travel deals?

Becoming a virtual travel agent might be your ideal work at home career path!

Working as a travel agent might seem a little outdated in today's world of Kayak and Airbnb, but in reality, many people still prefer to work with travel agents.

Experienced travel planners help travelers save money, time, and travel-related headaches.

Home-based travel agents generally work for a host agency (a company bonded and accredited by the Airlines Reporting Corporation or the International Airlines Travel Agents Network) as independent contractors.

As a travel agent, you'll earn a commission on the travel arrangements (flights, hotels, rental cars, travel excursions , and more) you book, and you'll often have access to special deals and travel discounts. You can choose to work in a particular niche, such as cruises or business travel, or work with clients looking into a specific type of travel (adventure, Disney vacations, eco-friendly, budget, or luxury travel).

One of the great things about becoming a work at home travel agent is that it's a relatively easy startup business idea, and the costs are low. With a basic home office (including an internet connection, a phone, computer, printer, and website), you can get started with a host agency.

So if you love to travel or if you love to help other people fulfill their vacation dreams, you may want to start a home-based travel agent business!

What Skills Do You Need to Be a Travel Agent?

The basic skills you'll need as a travel agent include attention to detail, excellent research and communication skills, high-level organizational skills, and a knowledge of geography and travel destinations. You'll also need to be tech-savvy and have a solid understanding of programs like Microsoft Office and Google Workspace. 

If you're working as an independent contractor, the host company will usually train you; some host agencies charge a fee, while others do not. While there are travel agent certificate programs that you can take, you may be able to break into a travel role if you have customer service, hospitality, marketing, or sales experience under your belt.

Getting Started as a Work at Home Travel Agent

According to Host Agency Reviews, travel agents with three years of experience make an average of $46,400 per year . However, there are some travel agents making six figures per year. It all depends on your experience, the number of clients you retain, hours worked, and commission and support from your host agency.

Agents who work in specific markets or on particular vacation types (like destination weddings or luxury travel) can become very familiar with their market and, thus, enjoy even greater success. Working in particular markets, like weddings or corporate travel, can also make a big difference regarding salary.

Remote Travel Agent and Consultant Jobs

If starting your own business seems intimidating, many companies within the travel and hospitality industry hire at-home travel consultants, reservationists, and planners for full-time and part-time positions. Best of all, many of these positions come with travel perks!

To start, you may want to explore:

• American Express
• Kemp Travel Group
• Vail Resorts
• Working Solutions
• World Travel Holdings

Exploring Host Agencies

Finding a good host agency is key to getting started as an at-home travel agent. If you're just starting, you'll want to familiarize yourself with host agency options to get a feel for what each can offer.

• American Society of Travel Advisors
• Cruise Planners
• Disney Vacation Planner
• Dream Vacations Advisors
• Dugan's Travel

How to Select a Great Host Agency

When it comes to what they offer their consultants, travel agencies vary significantly. There are many factors to consider besides who offers the best commission.

For example, do you prefer a large agency or a small agency? Locally-based hosting can be easier for new agents who might need extensive support and training. On the other hand, national agencies may offer more flexibility and growth.

Carefully weigh your agency options and perform background research. Sites like Host Agency Reviews and Find a Host Travel Agency can help. They offer tips and ratings for finding the best travel agency that fits your needs.

Perks of Becoming a Travel Agent

Aside from being a fun business opportunity, being a travel agent offers some amazing perks .

If you enjoy travel, you might enjoy taking "FAM trips" or "familiarization trips" to various locales. Cruise lines, hotels, and tour guides know the best way for you to sell their services is for you to try them firsthand. So they offer perks, including complementary and deeply discounted fares, as well as opportunities to use their services and explore all your amazing options.

You can also save big on your own travel with great discounts! You'll score awesome deals before anyone else even hears about them. As a travel agent, you'll have access to discounts because, of course, the more you travel, the more business experience you rack up.

The best part? You can deduct those travel expenses from your taxes as part of your business! You can also deduct things like advertising and expenses related to your clients. This amounts to big tax savings for you!

Other Ways to Make Money in the Travel Industry

If you love the idea of working and traveling, but you're unsure about becoming a travel agent or consultant, there are many other options available.

Traveling to another country as an Au Pair is a great option if you enjoy working with children. When you work as an Au Pair, you'll live with a family, helping them with household chores and childcare. In return, you'll get free room and board and a small stipend that you can use on your days off. Being an Au Pair allows you to experience life in another country for an extended period of time. Becoming an Au Pair does come with some fees you'll need to pay, such as your flights, travel visa, and insurance.

Customer Service Representative

Customer service is an excellent way to break into the travel industry and work from home! Many companies provide full training for these roles as well as a host of benefits. You can work for airlines, hotels, cruise lines, travel booking sites, and other travel-related sites and industries. For these work from home positions, you'll generally need your own device (laptop or computer) and a high-speed internet connection. Check out this article for a list of hospitality companies that hire remote customer service reps.

ESL Teacher

You've probably heard of being an online ESL tutor , but did you know you can travel to another country to teach English as a second language? Most countries require ESL teachers to have a bachelor's degree and a TEFL (Teaching English as a Foreign Language) certificate. Like being an Au Pair, there will be fees for your flights, travel visa, and insurance. Depending on which host company you use and which country to travel to, your housing may be free or purchased at a reduced cost. How much you can earn will vary as well. For more information on traveling and making money as an ESL tutor, check out the resources below.

• EF (Education First)
• International TEFL Academy

Local Coordinator

If you enjoy working with high school and college students, consider becoming a local coordinator . In these independent contracting roles, you'll work with educational organizations and programs to place and mentor students interested in foreign exchange programs. These part-time positions are a flexible and easy way to make extra money from home. Some programs also offer incentive trips and perks for their local coordinators.

Social Media Marketer Specializing in Travel

Do you love to travel and you're looking for ways to earn money from home, there are plenty of opportunities to take your travel beyond Instagram snaps and shares on Facebook… but if you're really great at social media, you could also become a social media manager in the travel industry! Many of these positions allow you to work from home for a travel-based company, sharing posts and connecting with their customers.

If you prefer to create your own schedule and be your own boss, become a local tour guide! With this idea, you'll need to be in the know about the food, culture, and history of the area you're helping tourists explore. With apps like  Showaround  and  Viator , you can create your tour, book customers, and make money from your travel expertise. You can also look at local tour operators and see if they have any openings for tour guides. Explore this article for more tips on making money as a tour guide .

Travel Writer

Magazines, guidebooks, and websites are often looking for freelance travel writers to contribute their experiences and give readers recommendations. If you have writing and communication skills and you travel often, this might be an excellent option for you.

The income for travel writers varies greatly, but many writers make great money by documenting and sharing their travels. Travel writers, according to ZipRecruiter , earn an average of $24 per hour. I think these numbers sound high, but I wasn't able to find any other stats for how much travel writers really earn.

Travel Blogger

If you prefer to write and document your own travels, start a travel blog ! With blogging, you can make money with affiliate marketing, ad networks, sponsorships, product sales, and more! The great thing about blogging is it's affordable and easy to set up, and there are many free ways to promote your content through social media. My friend, Julie Bonner, has a travel blog where she documents her family's RV travels. In one year, she was able to generate $5,000 a month from her blog, all while traveling the United States and Canada.

Travel Influencer

Have you been documenting your travels on social media? Then make money while traveling the world as a social media travel influencer. Whether your specialty is Instagram , Pinterest, TikTok , or YouTube , you can earn good money through paid sponsorships, advertising, and affiliate marketing. Besides building an engaged audience of followers, you'll need to become skilled at taking photos and videos, editing, and writing captions. How much you can earn as a travel influencer will depend on how many followers you have, your reach, your engagement, and which platforms you're using. According to this article in Vogue , a travel influencer with 1-4 million followers can earn $31,000 per post!

Travel Nurse

If you're a registered nurse , you can sign up to become a travel nurse. These nurses travel to areas where there are nursing shortages in work in a wide variety of settings. Nurses typically work in one location for 13-16 weeks, then move on to another location. Not only is travel nursing a great way to see the country, but it's also lucrative. The average travel nurse can earn $59.66 per hour plus housing stipends. If you're interested in travel nursing, check out these sites for assignments.

If you have a passion for travel, there are many ways you can earn money working in the travel industry. From becoming a work at home travel agent to finding ways to document and share your own travel experiences—there's an opportunity for every traveler out there. Explore your options and pack your suitcase! Check out this post if you're looking for ways to make money while you travel the world!

Holly Reisem Hanna is the Founder and Publisher of the award-winning career website  The Work at Home Woman.

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7 best travel agency software to boost revenue in 2024

• 11 min read

What is travel agency software?

What should you look for in software to manage your travel agency.

• best software for travel agencies in 2024 

Your client's experience with your travel agency starts well before they set off on their trip. Instead, their journey begins the moment they go to your website to see what your agency has to offer. From there, communication, itinerary planning, payment options, and timely updates are all important components of the overall package that make up a great travel booking experience.

The best travel agency software helps you provide the service you need to foster strong relationships, retain clients, and drive revenue.

Read our list of the 7 best travel agency software tools in 2024 to transform your agency into a premier destination of its own.

Travel agency software covers any tools that can help your travel agency operate more efficiently, delight your customers, and find and book hotels, air travel, trains, and car rentals.

Some tools help book flights and hotels, while others are focused on marketing, client communication, or building a website that converts visitors.

The best travel agency software should help you streamline your workflows and give your clients the service they need. Here’s what to look out for when evaluating tools for your travel agency.

• Travel options: Good booking software should give you access to a wide range of flights, hotels, car rentals, and tours.
• Cost reduction: Travel is expensive. Good travel agency software ensures that you can get prices that are acceptable to your clients while leaving you with enough profit.
• Customer experience: The best software for travel agencies gives your clients an excellent customer experience. Branded client portals are effective ways to centralize client communication and provide excellent transparency.
• Efficiency: Travel arrangements require complex and often disparate workflows. Any travel agency software you choose should be able to streamline your workflows so your service is fast and efficient.

Now that we know what to look out for, let’s get into our list of our favorite tools to run your travel agency.

10 best software for travel agencies in 2024 

Here are our top picks for the best travel agency software available on the market today:

Alright, let’s take a look at what each tool does, how much it costs, and what real customers have to say about them.

1. TravelPerk

• Best for: Booking trips for your clients
• Pricing: Starts at $99 per month, plus 3% of each booking

TravelPerk is an all-in-one tool for booking and managing everything your client needs for a trip. The tool gives travel agencies access to a wide range of flights, hotels, trains, and cars, so they can put together superb inventories at great prices. While it’s a great choice for travel agencies, it’s also a good option for large teams who need business travel management solutions.

The TravelPerk interface is clean and modern. It acts as a portal to an incredible travel inventory that is capable of meeting all your clients' needs. The search filters are solid and remove a lot of time-consuming tasks. The mobile app is another great feature that allows agents to work on the go.

Other interesting features of the app include carbon footprint tracking, which is a good tool for environmentally conscious clients. What’s more, if you have a lot of business travel clients, you can take advantage of VAT recovery and even integrate individual travel policies into the platform to track travel expenses.

Overall, TravelPerk saves you time on bookings while giving you access to a wide range of inventory. What’s not to like?

TravelPerk notable features

• A centralized platform to help streamline the booking process
• Access to a huge inventory of flights, hotels, and transport options
• Carbon footprint tracking

TravelPerk reviews

Here is what real TravelPerk customers have to say about the solution.

• G2: 4.6/5 ⭐
• Capterra: 4.8/5 ⭐
• GetApp:   4.7/5 ⭐

• Best for: Client management and communication
• Pricing: Starts at $29 per month per user

Copilot is the platform service businesses are built on. It allows firms and agencies of all sizes to bring their entire tech stack under one roof. From communication, contracts, payments, intake forms, and more, Copilot is a one-stop shop for running a service business. And because running a travel agency is very customer-focused work, Copilot focuses mainly on the client experience and the customer-facing side of your business. The goal is to create such a great, personalized customer experience that your clients keep coming back to you to plan their trips.

Some Copilot features that work well for travel agencies include customizable intake forms so you can better understand your client’s travel needs. These forms help you collect pertinent information that you can easily transfer into an integrated CRM tool. What’s more, you can build beautiful branded client portals to centralize itinerary planning and other requirement discussions.

A client portal also offers secure file-sharing, which you can use for travel documents, visas, and information about flights, hotels, car rentals, and more. Having all these documents available on the cloud and in one centralized place is a huge benefit for your clients.

Another great Copilot feature that will help your travel agency is the in-built payment management. You can create invoices, subscriptions, and offer secure checkout — which means your clients have flexible and easy ways to pay for their travel.

Overall, Copilot is an indispensable tool for travel agencies who want to demonstrate their professionalism and trust by providing a user-friendly client portal that your customers will love.

Copilot notable features

• Automated onboarding workflows that help you collect important client details and cut down on your admin work.
• Integrated payment portals that offer clients different payment options, including subscription payments.
• White-label client portals that centralize communications share important travel documents and keep everyone up to date about how travel plans are progressing.

Copilot reviews

Here is what real Copilot customers have to say about the solution:

• G2: 4.8/5 ⭐
• Capterra: 4.9/5 ⭐
• Software Advice: 4.9/5 ⭐

3. WeTravel

• Best for: Payments for group travel
• Pricing: Starts at $79 per month, with custom plans for travel agents

WeTravel started out life as a platform to help simplify payments for group tour operators. However, it has expanded over the years and now it is used by travel agents to solve the complexity of group travel.

The big idea with WeTravel is that you can easily generate a slick, professional page for group trips. Your page means you can centralize everything you need for the trip and include photos, itinerary descriptions, and traveler information.

However, perhaps the best feature is the secure payment portal that solves the messy problem of taking payment from a wide array of travelers. Clients can pay by card or electronic transfers, and you can even offer payment plans.

WeTravel’s easy-to-use interface and superb drag-and-drop inventory creation are excellent features for small travel agencies who want to provide high-quality and polished customer experiences. Their processing fees are just 1%, which is very competitive.

You can also integrate WeTravel with marketing tools to help you capture leads and send out promotional materials for various trips. However, WeTravel might not work for very complex itineraries. Additionally, it’s mobile-friendliness does need a little work. But don’t let that put you off, because WeTravel is a great tool to have in your arsenal.

WeTravel notable features

Wetravel reviews.

Here is what real WeTravel customers have to say about the solution.

• G2: 4.1/5 ⭐
• GetApp:   4.8/5 ⭐

4. Avochato

• Best for: Text message notifications
• Pricing: Starts at $19 per month, with custom plans for busier agencies

Keeping clients up to date on travel information is a big challenge these days. One of the best ways to ensure that clients have the information they need is by SMS because the technology has incredible open rates of around 98% .

Avochato is an SMS business communication platform. While it’s not solely focused on travel agencies, it’s used widely across the industry to provide the swift and personalized communication that clients treasure.

Conversational customer support is a big advantage in relationship businesses like travel. Avochato helps teams deal with booking inquiries, trip updates, promotional messages, and even gathering feedback. It’s very intuitive, and if you’re a growing agency, it’s more than capable of scaling with you.

However, WeTravel is not perfect. For starters, it’s very US-focused, which might not work for every travel agency. What’s more, it’s a little pricer than some other SMS solutions out there. Finally, while it does provide support for video and images via MMS, the communications might lack the immersion of a client portal or email communication. That said, it’s a great tool for communicating critical information that won’t get lost in your client’s inbox.

Avochato notable features

• Shared team inbox that allows multiple agency staff to communicate with clients
• Excellent integration with CRM tools
• Broadcast or schedule SMS messages for announcements, reminders, offers, and trip details

Avochato reviews

Here is what real Avochato customers have to say about the solution.

• G2: 4.4/5 ⭐
• Capterra: 4.7/5 ⭐

• Best for: Business travel bookings
• Pricing: Starts at $4 per booking

BizAway launched in Stockholm, Sweden, almost a decade ago with the goal of streamlining the travel process for businesses and agencies. Since then, it has expanded internationally, but it is still primarily focused on the European market.

Some of the problems that BizAway solves include fragmented, time-consuming, and frustrating booking experiences across multiple platforms. It’s also adept at expense management and compliance with business travel policies, with a particular focus on approvals and policy control.

While BizAway is the best tool for European travel, that’s not to say that it won’t work for different regions. Indeed, they have a huge inventory for worldwide travel thanks to widespread access to various travel suppliers.

The booking interface is gorgeous and makes it simple to find and secure hotels, car rentals, trains, and more from inside the platform. It also integrates well with CRM, HR, and accounting software, making it a good choice for both travel agencies and corporations.

Overall, BizAway makes our list of the best travel agency software because it can save you money on travel packages. For travel agencies, any tool that helps you achieve better margins is worth having in your software stack. Sure, it might lack some of the deep customization options of its competitors, but make no mistake, this is a solid solution that makes travel and booking management far easier.

BizAway notable features

• Superb user interface booking system
• Excellent and in-depth reporting tools
• Superb expense management and policy control tools for corporate travel clients

BizAway reviews

Here is what real BizAway customers have to say about the solution:

• Software Advice: 4.7/5 ⭐
• GetApp: 4.7/5 ⭐

• Best for: Building a travel agency website
• Pricing: Starts at $14 per month, but busy agencies will need higher-tier plans

Webflow is a visual website building site with CMS and hosting capabilities. It allows businesses of every type to build professional-looking custom websites that are ready for the modern age.

While there are many solid template-based website builders out there, Webflow is a winning choice for travel agencies for a number of reasons. Firstly, travel marketing is heavily reliant on images. Webflow helps you sell experiences because it handles visuals superbly. Additionally, it offers great responsive design, which is essential for clients who browse for trips via mobile. Finally, Webflow integrates well with third-party custom booking systems.

Weflow is flexible enough to suit a wide variety of travel agencies, from small operators to luxury travel websites. It’s very easy to build a site that will totally wow your clients without knowing any code. This feature will save you money on maintenance and getting your site built. When you add in Webflow’s hosting, these advantages alone are enough to justify its monthly price.

Another thing to consider is that Webflow builds fast-loading websites. Website loading speed is important to clients, and it’s also an SEO ranking factor. But that’s not the only way that Webflow will help with SEO. It also comes with SEO tools that help you structure your site so that you maximize visibility and promote organic site visits.

Overall, Webflow is a powerful web design tool that lets you build superb, visually appealing websites. A well-designed, secure, and fast-loading website is the first step on the path towards building trust and credibility, which are essential in the travel industry.

Webflow notable features

• Customizable design that helps you create a unique and visually striking website without coding
• Build in CMS to manage your destinations, tours, packages, blog content, and more
• Easy integration with booking and payment tools

Webflow reviews

Here is what real Webflow customers have to say about the solution.

• Capterra: 4.6/5 ⭐
• GetApp:   4.6/5 ⭐

• Best for: Customer operations
• Pricing: Starts at $59 per month

Since Front was launched in 2013, it has become widely adopted by travel agencies and other businesses as a way to enhance collaboration and customer communication via shared email inboxes.

Travel planning involves a lot of communication with hotels, car rentals, tour operators, trains and buses, and so on. Front helps you centralize these communications so that nothing is missed or forgotten.

The front really comes into its own for travel agencies, thanks to a few core features. Firstly, it’s a great way to collaborate on travel inventories because members can leave notes, assign tasks, and trash out the finer details, all in one place. What’s more, the booking tools are great for group planning.

If you’re a very small travel agency, some of the features might feel excessive. However, for busy teams, you can customize Front around your workflows, benefit from data & analytics tools, and get real-time visibility into which tasks your agents are handling, and which have fallen through the cracks.

Overall, Front ensures that your back office is streamlined, efficient, and on top of everything.

Front notable features

• Shared inboxes are a great way to provide much-needed visibility and oversight into disparate travel communications
• Superb templates for providing travel updates
• Excellent integration with CRM and booking tools

Front reviews

Here is what real BizAway customers have to say about the solution.

• G2: 4.7/5 ⭐
• GetApp: 4.6/5 ⭐

The best travel agency software makes life easy for you and your clients. Whether it’s by giving you access to a wider range of hotels and flights, ensuring your communication is timely, and that you can offer flexible ways for your client to pay.

Copilot’s super client portals help you streamline your onboarding, client communication, progress, document sharing, and payments. Sign up for a free Copilot trial today and take a holiday away from disorganized communication, inefficiency, and slow payments.

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Middle East latest: US 'moving additional assets' to region amid fears of Iran attack on Israel

Washington officials expect Iran to attack Israel in retaliation to a strike on its embassy in Syria - as the US says it will not be drawn into any wider war and Tehran suggests its response will be non-escalatory. Listen to our latest podcast on how tensions are rising in the region.

Friday 12 April 2024 23:01, UK

• Israel-Hamas war
• Iran's threat of attack is real and viable, White House says
• US 'moving additional assets' to Middle East
• Iran attack on Israel expected in coming days - reports
• Tehran 'telling US' it will avoid major escalation
• Number of Palestinians killed by Israel in Gaza rises to 33,634, health ministry says
• Dominic Waghorn:  Risk of bigger war rising - but Biden knows he can't blink
• Alex Crawford report : Yemeni fishermen face threat of Houthi attack - but on Gaza they are firmly behind the militants
• Explained: Why is Iran threatening to attack Israel? 

That's all for our coverage for now. 

Well be back tomorrow morning with more updates on the Israel-Hamas war and wider tensions in the Middle East. 

Tensions in the Middle East are continuing to increase this evening, as the US moves assets in the region to better protect its forces and bolster regional deterrence. 

It comes amid the threat of an Iranian attack on Israel in retaliation to a deadly strike on its embassy in Syria. 

Earlier, Joe Biden was asked what his message was to Iran. 

You can watch the US president's answer below.... 

More details now on the news we brought you earlier about that US military moving assets in the Middle East. 

An American defence official told Sky News the move was being made to bolster regional deterrence efforts and increase protection of US forces in the region. 

Now, our US partner NBC News has reported most of the assets involved are already deployed in the area and just moving around. 

Officials said moves were being made to be better positioned for defence of Israel and US assets and in case the US needs to respond to whatever Iran does. 

The specific assets being moved in the region have not been identified. 

Germany has advised it citizens to leave Iran amid escalating tensions in the Middle East. 

The German foreign offices warned there was a risk of sudden escalation in Tehran's situation with Israel and also of arbitrary arrest in the country. 

"In the current tensions, especially between Israel and Iran, there is a risk of a sudden escalation," it wrote in a travel warning. 

"It cannot be excluded that air, land and sea transport routes could be affected." 

It said Germans were at "concrete risk" of being arrested, interrogated and being given long prison sentences. 

"Dual citizens with Iranian and German nationality are especially at risk," it added. 

Three Palestinians have been killed in the West Bank today in military raids and settler rampage. 

Israeli forces shot dead two Palestinians, including a member of the armed wing of Hamas, in raids. 

While, the Palestinian Health Ministry has reported at least one person was killed in an Israeli settler rampage near Ramallah.

The Israeli military said Mohammad Omar Daraghmeh, who has been described as the head of Hamas infrastructure in the Tubas area, was killed during an exchange of fire with security forces.

It said a number of weapons and military-style equipment, including automatic rifles were found in his vehicle.

Hamas confirmed Daraghmeh's death and his membership of its armed Al Qassam Brigades.

The official Palestinian news agency WAFA said another man was killed by Israeli forces conducting a raid in the al Far'a refugee camp in Tubas.

Hamas mourned the man's death but did not claim him as a member. 

The military said forces carrying out the operation opened fire on Palestinians who threw explosive devices and killed one man it said was attempting to attack them.

Israel has stepped up military raids in the West Bank since launching its operation in Gaza. 

Joe Biden has reiterated US support for Israel, saying his administration is "devoted" to its defence. 

The US president said his message to Iran, which has threatened to take military action against Israel, was simply "don't". 

"We will support Israel. We will help defend Israel and Iran will not succeed," he said. 

His comments come after a US defence official confirmed to Sky News that "additional assets" were being moved to the Middle East to "bolster regional deterrence efforts". 

Iran has threatened to attack Israel in retaliation to a deadly strike on its embassy in Syria last week.

Israel has been widely blamed for the attack, but has not commented on it publicly. 

Around 40 rocket launches have been identified crossing from Lebanon, the Israeli military has said. 

In a Telegram post, the Israel Defence Forces said some rockets were intercepted, and the rest fell in open areas. 

It also confirmed two Hezbollah explosive drones that had entered Israeli territory from Lebanon had been intercepted. 

"Over the last few hours, the IDF struck in a number of locations in southern Lebanon in order to remove a threat," it added. 

Israel and the Lebanese militant group Hezbollah have regularly exchanged fire across the border since the war in Gaza erupted last year. 

Throughout the day, we have been reporting on the threat of an Iranian attack on Israel. 

The US has warned the threat is "real" and "viable" and, in the last few moments, an American defence official has confirmed "additional assets" are being moved to the Middle East as a result. 

Our security and defence analyst Michael Clarke has said it is "quite likely" Iran will attack, and the US has been given signals all day that it could be "imminent". 

He added he is "fairly sure" Iran will not let go of the deadly strike on its embassy in Syria - which is what sparked the threat of an attack in the first place. 

"The United States is pretty clear now that something is about to happen, maybe tonight, maybe tomorrow, but it won't be much further than that, and it might be quite big," Prof Clarke said.

He explained that the US has said it is more likely Iran will launch a direct attack on Israel, and the Iranians do have missiles with the capability to do so.

Israel has made it very clear it will hit back if Iran decides to attack, and Prof Clarke said some Israelis would "almost like that to happen" so they could attack some of Iran's nuclear facilities. 

You can watch his full analysis below...  

The US is "moving additional assets" to the Middle East, a defence official has told Sky News. 

The move will "bolster regional deterrence efforts and increase force protection for US forces", the official said. 

Our US correspondent Mark Stone said no further details have been provided. 

"That means more military hardware is being moved or will be moved to the region to do two things - try to deter Iran from taking any massive action and also to protect existing American forces that are in the region," he said. 

"I think the consensus among experts is that the Iranian will respond, but they will almost certainly respond against Israel directly rather than any American military in the region. 

"Nevertheless, what that response will look like and what it will mean in terms of an Israeli response, we don't know yet." 

The announcement comes after the White House said it changed its force posture in the region amid threats of an Iranian attack on Israel. 

Fears of an escalating situation in the Middle East have grown in recent days after Iran threatened to attack Israel. 

But how is Iran involved in the conflict - and why is it threatening to attack Israel? 

Firstly, Iran is the biggest backer of Hamas, having provided weapons and training to the militant group in previous years. 

It also backs Hezbollah in Lebanon and the Houthis in Yemen - both of which have been involved in attacks on Israel since the war in Gaza erupted last year. 

Historically, Israel and Iran have been arch enemies, with both countries allegedly behind a long series of attacks on each other's interests. 

Tensions between the two nations have been increasingly stretched since Israel entered Gaza following the 7 October Hamas attacks. 

But, they became incredibly high last week after an attack on the Iranian embassy in Syria. 

That's why Iran is threatening to attack Israel. 

Two generals and seven members of the Iranian Revolutionary Guard were killed in the strike in Damascus, which Tehran has blamed on Israel. 

The US military has said it also believes Israel was behind the attack. 

However, Israel has not publicly commented on the airstrike. 

Iran has been warned by the US not to use the embassy attack as a pretext to escalate the situation in the region. 

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