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collette tour manager salary

“For me it is about seeing people fulfill their lifelong dreams. Sleeping in a castle in Ireland, dining on a Sydney Harbour Cruise, and having a traditional BBQ dinner in the Outback of Australia under the stars.”

collette tour manager salary

Collette Pty Ltd Salary for Full Time Tour Manager BETA

What is the average salary for a Full Time Tour Manager at Collette Pty Ltd in the United States? Based on our data, it appears that the optimal compensation range for a Full Time Tour Manager at Collette Pty Ltd is between $99,615 and $134,364, with an average salary of $118,804. Salaries can vary widely depending on the region, the department and many other important factors such as the employee’s level of education, certifications and additional skills.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

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Collette Pty Ltd Overview

Founded in 1918, Collette is a family owned travel company that specializes in travel, land tours, river cruises, rail transportation for groups or families. Collette is located in Rhode Island.

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What skills does a person need at collette pty ltd.

At Collette Pty Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  • Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Logistics: In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
  • Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.
  • Transportation: Refers to the mode of travel used to get from home to work most frequently. The transportation are bus, train, aeroplane, ship, car, etc while the mode of transportation refers to road, air, sea/ocean, etc.
  • Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.

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Collette is seeking a Tour Operations Manager to join our Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters, three days required in office. Remote candidates may be considered. The ideal candidate resides in North America. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a wor

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The Collette Team

At Collette, our team of caring professionals believes that travel is vital to a life well-lived, and they come to work every day focused on making something special happen for our guests. Our employees are passionate about delivering extraordinary worldwide travel experiences that enhance the lives of our guests and enrich the many communities where we give back. With their shared sense of social responsibility, commitment and innovative spirit, our employees draw on a diverse set of skills, traveling the world themselves, to bring you the best experience possible.

Setting the stage and leading the Collette workforce is a team of trusted industry leaders who draw on their extensive knowledge and expertise to ensure our travel partners and guests experience the best the world has to offer.

As we continue to show you the world, it’s our history, our unwavering values, and our dynamic team of employees who pave the way.

Dan Sullivan

Dan Sullivan Executive Chairman of Collette

Dan, Past President and CEO of Collette, has over 50 years in the travel industry and was a driving force in taking Collette from a regional tour operator to a global company and an industry leader. As Executive Chairman of Collette, Dan participates in the company’s overall direction and long-term strategy in an advisory capacity to the current leadership team.

Dan is a member of the United States Tour Operators Association (USTOA) and the Committee Encouraging Corporate Philanthropy (CECP). He chairs the Collette Foundation board, Collette's global nonprofit, which partners with organizations working toward zero hunger, quality education, reducing inequality, and environmental sustainability. He sits on the Charitable Foundation board for Bristol County Savings Bank; is the former Chairman for Tourism Cares; serves as Co-Chairman of the Pawtucket Foundation, an organization committed to the continued economic development of Pawtucket, Rhode Island, Collette's home city; and has served on the Fairfield University Center for Social Impact board since 2005.

Sullivan has worked for decades to instill corporate responsibility and a philanthropic mindset in Collette’s culture. An engaged supporter of nonprofit causes including the St. Jude Children's Research Hospital, Hospice, Hasbro Children's Hospital and Amos House, he was inducted into the Tourism Hall of Fame for his contributions to the community, through philanthropic endeavors and significant contributions to the advancement of responsible tourism. In December 2017, Sullivan received a Lifetime Achievement Award from Travel Weekly.

Dan is a graduate of Fairfield University with a degree in marketing as well as Harvard Business School's Executive Owner/President Management program.

Dan loves Springsteen, traveling the world and relaxing at home with family, including his 8 grandchildren.

Jaclyn Leibl Cote

Jaclyn Leibl-Cote Chief Executive Officer & President

Jaclyn Leibl-Cote is Collette’s Chief Executive Officer and President, only the fourth CEO to head the 106-year-old company and its first female CEO. She leads Collette’s Executive and Strategic Leadership Teams, driving both the global company’s strategic direction and its day-to-day operations with a laser focus on fulfilling the company’s mission of enhancing life’s journey by creating extraordinary travel experiences.

Driven by the company values of Be Happy, Be Responsible, Be Trailblazers and Be the Legacy, Jaclyn, previously the President and Chief Customer Experience Officer, builds collaborative and innovative teams that constantly curate the best travel experiences with the customer in mind. From product evolution to brand positioning to tour delivery to our industry leading travel protection policy, she works tirelessly to ensure that Collette provides the best possible experience it can to our travelers, our employees, our partners and to the communities in which we live, work and travel. Jaclyn's leadership successfully steered the company through a global pandemic, with Collette emerging stronger and more dynamic than ever before.

An 18-year Collette veteran, Jaclyn has held leadership positions or filled roles in varied departments such as tour management, product design, call center, customer experience, people and culture, information technology, and marketing. With her deep understanding of every team and how they contribute to the company’s collective goals, she is continually evolving the company to meet the modern traveler’s ever-changing expectations.

Jaclyn holds a Bachelor of Arts degree in Communications from the University of Rhode Island and an MBA from Babson College. An avid supporter of women’s health initiatives, she is the Chair of the American Heart Association’s Go Red for Women Executive Leadership Committee and serves on the URI Arts & Sciences Advisory Council. Her absolute favorite spot is New Zealand, but her favorite role in life is the mother of three wonderful children (twins, Dylan and Brody, and daughter, Ashley) who also love exploring the world.

Bob Colucci

Bob Colucci Executive Vice President & Chief Financial Officer

As Executive Vice President and Chief Financial Officer, Bob has provided financial leadership for 25+ years since joining Collette initially as Controller in the late 90’s and advancing to his current role in 2015. Before joining Collette, Bob held senior financial leadership roles at Cookson Electronics, was CFO at Daly & Wolcott, and Controller at the Providence Journal Company. Bob began his career at KPMG in 1989. He earned a Bachelor’s Degree in Accounting from Providence College and completed his MBA from Bryant University.

In addition to travel, Bob enjoys playing golf and skiing. He is an active member in the community and serves as Trustee for RI Public Expenditure Council, as Director on the boards for FHR, Elwyn and The Pawtucket Foundation as well as the Finance committee of Tourism Cares.

Jeff Roy

Jeff Roy Executive Vice President of Revenue Management, Pricing and Worldwide Operations

As Executive Vice President of Revenue Management, Pricing and Worldwide Operations, Jeff oversees Collette’s operations, corporate pricing strategy, modeling, and inventory management. He is a member of the strategic leadership team and heads the product sales and marketing committee charged with goal setting and revenue generation.

Before joining Collette, Jeff served in the United States Air Force as an Airfield Operations Officer, serving his country while completing his MBA in Finance from Touro University. He is passionate about giving back to the local community, serving on local boards and coaching youth sports in his hometown of Cumberland, RI. He serves on the Executive Board for the United States Tour Operators Association, currently holding the position of Secretary while co-chairing the Government Affairs Committee. Away from the office, Jeff enjoys traveling with his family, as well as hiking, fishing, skiing and golf.

Christian Leibl Cote

Christian Leibl-Cote Executive Vice President of Global Business

As Executive Vice President of Global Business, Christian is responsible for strategic global partnerships and new business development. In this role, he delivers exceptional service to Collette’s travel partners. He also oversees the customer care team, as well as the sales team, to ensure consistency throughout the company.

Christian joined Collette in 2007. He holds an MBA from Babson College and a Bachelor’s degree in business from the University of New Hampshire. Active in the local community, Christian serves on the board of City Year Rhode Island. He is an avid sports fan and is passionate about team sports, especially youth activities. In his free time, Christian can be found spending time with his wife and three children.

Sheila Felice

Sheila Felice Vice President of People and Culture

As Vice President of People and Culture, Sheila leads the P&C function in alignment with Collette’s core values, mission, and vision to support organizational needs. As part of the leadership team, Sheila helps to ensure that our strategy is people focused. Sheila joined Collette in 2023 with more than 20 years of industry experience, having led Human Resources, Risk, and Organizational Development Departments. In this role she oversees compensation, benefits, people relations, engagement, recruitment, policies, and other people centered initiatives.

Sheila holds a Master’s Degree from the University of Rhode Island, a Bachelor’s Degree in Administration of Justice from Roger Williams University, and Graduate Studies Certification in Human Resources Management from Salve Regina University. Sheila serves on the Society of Human Resources Management Legislative Affairs Committee, and is deeply committed to the community, serving on local boards, and as an active speaker and presenter for The University of Rhode Island. Sheila enjoys spending time with family and friends and traveling.

Kelly Reilly

Victoria Matiouchina Senior Vice President of Customer Experience & Insights

As Senior VP of Customer Experience & Insights, Victoria is committed to evolving the customer experience at all touchpoints of the travel journey. She joined the team in 2019, bringing a unique blend of business insights and technical expertise and over 30 years of experience working in the travel industry. Over the course of her career she has launched and provided strategic vision, technical oversight, and hands-on leadership for highly agile customer insights and business intelligence teams.

She holds a Master’s degree in Economics and Mathematics from the University of Latvia. Victoria has a life-long passion for travel that started during her University years while she was working as a tour guide in Riga, Latvia. She enjoyed sharing the love for her country and taking travelers off the beaten path to immerse them into local traditions and culture.

Denise Sablone

Denise Sablone Senior Vice President of Product and Delivery

As Senior Vice President of Product and Delivery, Denise is responsible for managing Collette’s team of over 200 Tour Managers across 165 tour products on all 7 continents we travel. In this role she oversees tour delivery through hiring, training and utilization of Tour Managers to deliver on an excellent experience for our guests, as well as a team dedicated to ensuring the entire tour runs smoothly from start to finish.

Denise joined Collette in 2017 with 20+ years of travel leadership experience. She has traveled to over 30 countries and has participated in numerous community service projects throughout her travels.

Melissa Lagesse

Melissa Lagesse Vice President Corporate Controller

As Vice President Corporate Controller, Melissa is responsible for leading a team of professionals responsible for maintaining financial records, working with external auditors, providing financial reporting, payroll processing, preparing taxes returns and fulfilling compliance requirements.

Melissa has been with Collette for 30+ years and has enjoyed being part of the ongoing evolution of Collette. Prior to coming to Collette, she earned her degree from Bryant University and began her career at KPMG.

Melissa enjoys spending time with family and her “Little” mentee from the Big Brothers Big Sisters mentoring program.

willie montana

Willie Montano Vice President Global Marketing

Willie Montano, Vice President of Global Marketing, has more than twenty years of experience in the travel industry. He is directly responsible for overseeing strategy through all integrated marketing campaigns.

Willie joined Collette in 2022 as Senior Director of Integrated Marketing and was promoted to Vice President Global Marketing in March of 2023, bringing vast experience to the team in the areas of paid media, social, print strategy, public relations, and digital marketing.

Prior to Collette, Willie served as Vice President of Marketing at CIE Tours International Inc. and Vice President of Marketing at Insight Vacations and Luxury Gold.

He served on the marketing committee of USTOA from 2014 to 2019 and is Past Chair and current Director Counsel for the Morris County Hispanic American Chamber of Commerce in New Jersey.

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collette tour manager salary

IMAGES

  1. The Benefits of Guided Touring

    collette tour manager salary

  2. The Benefits of Guided Touring

    collette tour manager salary

  3. Collette describe their Tour Managers as part tour guide, part

    collette tour manager salary

  4. Travel Manager Salaries Rise as Roles Expand

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  5. Collette Launches Pre-paid Tipping to take the Hassle out of Your Trip

    collette tour manager salary

  6. The Benefits of Guided Touring

    collette tour manager salary

COMMENTS

  1. Collette Tour Manager Salaries

    The estimated total pay range for a Tour Manager at Collette is $51K-$80K per year, which includes base salary and additional pay. The average Tour Manager base salary at Collette is $64K per year. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips.

  2. Collette Tour Manager Salaries

    Average salaries for Collette Tour Manager: [salary]. Collette salary trends based on salaries posted anonymously by Collette employees.

  3. Collette Tour Manager Jobs, Employment

    Account Manager. COLLETTE TRAVEL SERVICE INC. Pawtucket, RI 02860. $50,000 - $73,000 a year. Full-time. Monday to Friday + 1. Easily apply. The Account Manager will act as in-house support for Hosted Travel Advisors/Independent Contractors (ICs) for Host Agencies. One to three years' experience.

  4. Collette Travel Service salaries: How much does Collette ...

    Its difficult to get promoted and even get a raise. The average Collette Travel Service salary ranges from approximately $51,095 per year for Specialist to $127,883 per year for Data Warehouse Architect. Average Collette Travel Service hourly pay ranges from approximately $15.50 per hour for Distribution Associate to $23.00 per hour for Product ...

  5. Tour Guide

    friendly faces handling the details. We like to say that our Tour Managers are part tour guide, part concierge and part friend because it's absolutely true! When you go guided with one of our Tour Managers, you have the benefit of a highly trained expert (many of them have been with us for over 20 years) right by your side every step of the way.

  6. Collette hiring Tour Operations Manager in Pawtucket, Rhode Island

    Posted 8:47:27 PM. Collette is seeking a Tour Operations Manager to join our Team. This is preferably a hybrid…See this and similar jobs on LinkedIn.

  7. Tour Managers

    Part tour guide, part confidant, part concierge, and part friend, Collette's professional Tour Managers are with you throughout your travel experience. Drawing on their own rich backgrounds and extensive training, they enhance each journey. Whether it's with a bit of historical information, suggesting a special local restaurant or sharing a laugh, Collette's Tour Managers are at your ...

  8. 1 Collette Tour Manager Jobs in United States

    Today's top 1 Collette Tour Manager jobs in United States. Leverage your professional network, and get hired. New Collette Tour Manager jobs added daily.

  9. Collette salaries: How much does Collette pay in Canada?

    Management. Business Development Manager. $97,705 per year. 33 salaries reported. Quality Control Manager. $18.00 per hour. 2 salaries reported.

  10. International Tour Guide

    It's 5:50 am and my alarm clock is going off. I would like a 10-minute snooze, but my mind is awake and already knows what the plan for the day is. Being a Tour Manager is a 24/7 job with lots of responsibilities. Lots of preparation. Lots of expectations to be fulfilled and so many wonderful moments to be shared. The day begins with plenty to do.

  11. Travel Industry Careers

    At Collette, we are one team with one mission: to enhance the lives of others through travel. When we come to work each day, we make an impact because we believe in giving back, we work hard, and we are passionate. Joining the Collette team means having a willingness to grow, a desire to continue learning, and a commitment to contributing to ...

  12. Tour Manager Collette Tours Jobs, Employment

    Product Marketing Manager. COLLETTE TRAVEL SERVICE INC. Pawtucket, RI 02860. $52,000 - $88,000 a year. Full-time. Monday to Friday + 1. Easily apply. Ensure content spotlights our immersive travel experiences, tour managers, as well as the unique local vendors we partner with. Active 7 days ago ·.

  13. Collette Pty Ltd Salary for Travel Manager

    The average annual Collette Pty Ltd Salary for Travel Manager is estimated to be approximately $118,804 per year. The majority pay is between $99,615 to $134,364 per year. Visit Salary.com to find out more.

  14. Collette Tour Manager $70,000 Jobs, Employment

    20 Collette Tour Manager $70,000 jobs available on Indeed.com. Apply to Contract Manager, Senior Application Developer, Event Manager and more!

  15. How Much Does Collette Tour Manager Director Pay in 2024? (20 Salaries

    A free inside look at Collette Tour Manager Director salary trends based on 20 salaries wages for -1 jobs at Collette Tour Manager Director. Salaries posted anonymously by Collette Tour Manager Director employees.

  16. Collette Pty Ltd Salary for Full Time Tour Manager

    The average annual Collette Pty Ltd Salary for Full Time Tour Manager is estimated to be approximately $118,804 per year. The majority pay is between $99,615 to $134,364 per year. ... Based on our data, it appears that the optimal compensation range for a Full Time Tour Manager at Collette Pty Ltd is between $99,615 and $134,364, with an ...

  17. Collette International Tour Manager Salaries

    Average salaries for Collette International Tour Manager: US$0. Collette salary trends based on salaries posted anonymously by Collette employees.

  18. The Collette Team

    Dan, Past President and CEO of Collette, has over 50 years in the travel industry and was a driving force in taking Collette from a regional tour operator to a global company and an industry leader. As Executive Chairman of Collette, Dan participates in the company's overall direction and long-term strategy in an advisory capacity to the ...

  19. Collette hiring Corporate Events Manager in Pawtucket, Rhode Island

    Posted 6:17:26 PM. Collette is seeking a Corporate Events Manager to join our team. This is a hybrid role based at our…See this and similar jobs on LinkedIn.

  20. Collette hiring Travel Operations Manager Job in Remote

    The job listing for Travel Operations Manager in Remote posted on 7 Jul 2023 has expired.