nuco travel companies house

* The email or password you entered is incorrect

Or login using:

Don't have an account yet?

Click here to sign up

Or sign up using:

Forgotten Password

Upgrade to a paid membership and never see an advert again!

• 5 credit reports

£50 /year+VAT

100 credit reports

£200 /year+VAT

Unlimited credit reports

£500 /year+VAT

£500 year+VAT

Why do we display adverts? The advertisements supplied by our carefully selected sponsors enable us to host and support the company data we share with our free members.

Watch this company for free updates

Simply enter your email address below and we will send you an email when the company files any documents or there is a change to their credit report.

We require your email address in order to send you alerts by email. You can unsubscribe at any time.

Thank you, you are now watching this company.

You will receive email updates when this company's information changes.

You can choose which alerts you receive and can unsubscribe at any time.

Unlock this Credit Report

£20 +vat.

• Unlimited access for 12 months
• Includes FREE report updates
• Free email alerts when report changes
• Includes 5 company documents

5 Credit Reports

£50 +VAT

Upgrade to Lite

• 100 accounts downloads
• 100 accounts exports

Your plan will start immediately and the time remaining on your existing plan will be refunded

NUCO TRAVEL LTD

• Age: 12 Year(s)
• Directors: 5
• Company No: 07821913
• Directors & Secretaries
• Mortgages & Charges

Key Financials

• Credit Score
• Credit Limit
• County Court Judgements
• Key Factors
• Payment Data
• Shareholders & Ownership
• Group Structure
• Event History
• Export Financials
• Accounts Tables
• Contact Details
• Company Addresses

NUCO TRAVEL LTD Credit Report

Includes Risk Score, Credit Limit, CCJs, Mortgages & Charges, Director & Secretary Timeline, Shareholders, Ownership & Group Stucture. Plus UNLIMITED updates and FREE documents!

Private limited with Share Capital

Active - Accounts Filed

25 October 2011

79120 Tour operator activities - Tour operator activities

Available to 24 Jan 2024. Next accounts due by 31 Jan 2025

Current Directors & Secretaries

For a full in-depth analysis on each of these directors, click any of the links below

Previous Directors & Secretaries

Mortgages and charges, total outstanding, total satisfied.

Sign Up Today to unlock this company's full accounts

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

• Organisations

Companies House

• Find company information
• File your company accounts
• File your confirmation statement
• Change your company details
• Set up a company
• Running a company
• Closing a company
• Paper forms
• About our services

Upload a document to Companies House

Use this service to file certain documents online instead of posting a paper form.

Changes to UK company law

Find out what’s changing for you and your company, so you can take action at the right time.

Companies House begins phased roll out of new powers to tackle fraud

4 March 2024 — Press release

From today (Monday 4 March 2024), Companies House has new and enhanced powers to improve the quality and reliability of its data and tackle misuse of the companies register.

Companies House fees increasing from 1 May 2024

19 February 2024 — News story

We review our fees every year to make sure they’re set at the right level.

• Office access and opening times

1 March 2024 — Access and opening

Times and days we’re open for business. Information about public access and sending post to Companies House.

• Working for Companies House

30 April 2024 — Recruitment

How to apply for jobs at Companies House.

Latest from Companies House

• 24 May 2024
• Corporate report
• 23 May 2024

See all latest documents

Subscriptions

We incorporate and dissolve limited companies. We register company information and make it available to the public.

Companies House is an executive agency, sponsored by the Department for Business and Trade .

Read more about what we do

The following links open in a new tab

• Follow on Email updates (opens in new tab)
• Follow on Blog (opens in new tab)
• Follow on Twitter (opens in new tab)
• Follow on YouTube (opens in new tab)
• Follow on Facebook (opens in new tab)
• Follow on LinkedIn (opens in new tab)
• Follow on Podbean (opens in new tab)
• Get information about a company
• File your confirmation statement (annual return) with Companies House

Guidance and regulation

• 30 November 2023

News and communications

• 4 March 2024
• Press release

Research and statistics

• 25 April 2024
• Official Statistics
• 20 February 2024
• Research and analysis

Policy papers and consultations

• 17 May 2024
• Policy paper
• 1 March 2024

Transparency and freedom of information releases

• 24 April 2024

Our management

Contact Companies House

General enquiries.

[email protected]

Contact: General enquiries

Enquiries (UK)

0303 1234 500 (Monday to Friday, 8:30am to 6pm)

Accessibility support

Contact: Accessibility support

Textphone and Relay UK (Monday to Friday, 8:30am to 6pm)

18001 then 0300 373 0995

British Sign Language (BSL) users can also call Companies House through our video relay service (Monday to Friday, 8:30am to 6pm). https://companieshouse.signvideo.net/

Welsh services

[email protected]

Contact: Welsh services

Press enquiries

[email protected]

0303 1234 500 (ask for press office)

Only contact our press office if you’re a journalist with a media enquiry or interview request. Visit our media room for links to images and frequently asked questions: https://mediaroom.companieshouse.gov.uk/

Make an FOI request

• Read about the Freedom of Information (FOI) Act and how to make a request .
• Check our previous releases to see if we’ve already answered your question.
• Make a new request by contacting us using the details below.

Freedom of Information requests

[email protected]

Corporate information

• Our organisation chart
• Accessible documents policy
• Complaints procedure
• Equality and diversity
• Media enquiries
• Our governance
• Research at Companies House
• Statistics at Companies House

Jobs and contracts

• Procurement at Companies House

Read about the types of information we routinely publish in our Publication scheme . Find out about our commitment to publishing in Welsh . Our Personal information charter explains how we treat your personal information. Read our policy on Social media use . Find out About our services .

Is this page useful?

• Yes this page is useful
• No this page is not useful

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab) .

You need a NUCO Travel account to continue.

Creating a NUCO account from your Facebook account is the quickest and easiest way to get started.

The quickest and easiest way to contact NUCO would be sending us a chat through the passenger app or through our website, the chat icon can be seen in the bottom right-hand corner of your screen and looks like this:

You can also contact us via the following:

email: [email protected]

phone: 0161 402 3600

resort support: 0161 402 3601

Suggested companies

Wasteland travel, erna low ski holidays, whiteroad.co.uk.

NUCO Travel   Reviews

In the Tour operator category

Visit this website

Company activity See all

Write a review

Reviews 4.6.

Most relevant

Lack of support

I dislocated my shoulder very early on in in the trip. I asked NUCO for help with taking bags to the coach on the way back home (since the coach is a 15 min walk in the ice at 6am - dangerous for normal people let alone someone with an injury), but was told that everyone would be busy at that time (at 6am? busy doing what?). My room rep was good and did his best to ask but was the same answer. When asking for other support measures eg getting on the bus to pool party or closing party etc (was literally just asking that they help me onto the bus ahead of the crowd so I don't get knocked over or into my shoulder), they said they couldn't help? Like what is the issue with getting me onto a bus when they are stood RIGHT THERE? not even asking them to go anywhere just help me up. This attitude on several occasions of the trip reduced me to tears as I felt extremely unsupported by people that I was supposed to ask for help from. Once I literally asked a NUCO rep where the bus stop is, and he responded to say he doesn't know french so he cant tell me, which I find to be a shoddy and rude excuse considering they work there and I'm stood at 1am in the freezing cold with an injury. The people on the chat were helpful and answered all my questions, just the staff in Tignes I found to be unsupportive and quite frankly not sure if they were even sober sometimes when I tried to speak with them. I understand that they are there to enjoy themselves too but when a client is seeking help and support I expected more.

Date of experience : 12 December 2023

Reply from NUCO Travel

Hello, Thank you for taking the time to leave us some feedback. We're sorry that you dislocated your shoulder whilst on your holiday. Being injured is never enjoyable, but it is especially difficult whilst you're on holiday. It's disappointing that you felt unsupported by some of the resort staff during your trip. Whilst our reps' primary role in resort is to support our passengers, there are times, such as during departures (including at 6 am) when reps will have specific responsibilities to carry out, meaning they aren't always available to provide direct assistance to individual passengers. That being said, we still expect all reps to be courteous to our passengers, providing guidance and information throughout your holiday. We are always looking to improve our service and delivery and appreciate all feedback to help us identify any areas for improvement. If you can please email us at [email protected] with some further details, our team will be happy to look into this further for you. Thanks, Team NUCO

Greece armada 2023

I have just come back from the Greece armada. What a week it was. Our skipper James HJ made the trip so much more enjoyable an absolutely class lad and a great embodiment of nuco. Cheers to the nuco team and to James you legend.

Date of experience : 10 June 2023

Hi Joe, thanks for the 5* review! We're so glad to hear you had a great trip to Greece and that you guys had fun with James. Our skippers and reps are there to enhance your holiday so it's great to read your review. Thanks again. Team NUCO

Excellent Customer Service

My university booked the ski trip with NUCO, but unfortunately the trip couldn't go ahead with COVID-19 restrictions but they handled the booking so professionally, managing expectations, delivering prompt full refunds and putting us first at every opportunity. We will certainly be re-booking next year with NUCO as they have proven they are reliable even in the most uncertain circumstances. Thank you guys so much!

Date of experience : 10 March 2021

You're very welcome Sophie, and thank you for leaving us a review. We know that having the confidence to book with a tour operator is so important in the current climate and it's great to hear you have that confidence in NUCO. We can't wait to get you back to the mountains! Thanks, NUCO

Shocked and appalled

We had Nucotravel “help” us arrange our business school ski trip. It’s only my first day and already it has been a fiasco. First there were different room groups who were given keys to the same room, so they had people walking in on them while they slept. Secondly, I was asked to share a tiny sofa bed with my friend (it was meant to be for kids - I like my friend, but come on!), even though I had paid full price for accommodation. The least I expect is somewhere to sleep. I had to get my own separate room at additional expense. Thirdly, they booked ski rental equipment for people that only allowed a 30Min slot at 8.00-8.30am for people to pick up stuff (seriously!?). In sum, this is Fyre festival 2.0 - ice edition.

Date of experience : 20 March 2022

Afternoon Ray, We are sorry to see you were unhappy with the service provided, you submitted your review on the first day of your holiday, I hope the rest of your week went well and you enjoyed the events and all that the resort had to offer. I'm not able to see your booking so I can't comment on the apartment keys I'm afraid, but I would like to apologise if there was a mix up with apartment keys for any passenger/s and I hope our team in resort were able to resolve this straight away. All accommodation booked for our group trips will be for adults, these can and do include, single and double beds, sofa beds, trunk beds and bunkbeds. These are for adults, albeit a little small, and would be sold by the accommodation provider as an adult bed also. During extremely busy weeks in the season to try and reduce queues at the hire shops in resort on Sunday, we arrange collection allocation slots throughout the morning, this is so passengers with early morning lessons have adequate time to collect hire and get to their lesson and those without lessons, will be allocated a little later. Depending on passengers' arrival time in to resort we would always recommend collecting hire on Saturday, if time allows, the queues are normally smaller and it sets passengers up to get on the slopes as early, or late, as they want to on Sunday morning. The early morning allocation would not have been the only time passengers could collect, this would have just been the early slot, the hire shop would also have allocations for other tour operators, families, groups etc to again ensure they were able to get to their morning lessons in time. This is not something that happens every week of the season, it would only be for those peak weeks and is to try and accommodate all holidaymakers. I am sorry if this meant you or any of your friends had to wait for the later allocation or had to get there early.   If there is anything you would like to discuss further, or that we can help you with, please email [email protected] with your full name and booking reference number and our team will be happy to assist. Thanks NUCO Travel

High quality service for a tailored trip

NUCO were really helpful in tailoring a holiday to our needs (price, location, flight timings etc). Their personal touch on communication and rapid response meant we were confident in booking a holiday with them vs other providers.

Date of experience : 22 January 2024

Hi Roger, Thanks for taking some time to leave us a review. It's great to hear that you've managed to get a holiday that fits your needs! We will certainly pass your comments on to Jack. If there is anything else you need in the run-up to your holiday, Jack and the team will be happy to help. See you on the slopes soon! Thanks, Team NUCO

It was amazing

It was amazing, we had the best time. Keavy was a brilliant host, an Irish legend

Date of experience : 30 March 2024

Hi Louise, Thanks so much for taking the time to leave us a review. We're so glad to hear that you had the best time on the LuvSki trip and that Keavy was brilliant - that's what our reps are there for! Hope to see you on the slopes again soon. Thanks, Team NUCO

Fab NUCO ski trip

Just back from a great NUCO trip. Everything was smooth and well organised. The reps were lovely and always on hand to help and made the trip even more fun!

Hi Philippa, Thanks for taking the time to leave us a 5* review. We're glad to hear that your reps were always on hand and made your trip even more fun - that's exactly what they're there for! Hope to see you on the slopes again soon! Thanks, Team NUCO

Ollie makes the booking process so easy!

mpressed with the service and professionalism from NUCO. Messaged using their live chat service and got through to a great guy called Ollie. From there Ollie couldn’t have been of more help! He pinged over several options for us- all within our budget and exactly to our specifications. Didn’t hesitate to call or ask if we had any more questions. When we wanted to tweak one of the options this wasn’t a problem at all and Ollie went away and requoted and sent this over: The live chat function meant I could message Ollie and he would respond very quickly and answer any hesitations I had. Due to how quickly Ollie was able to answer questions and sort issues for us, we quickly had the package that was perfect for us. Taking a day from my initial inquiry! The booking process was simple and after paying the deposit a booking portal was created so I each individual member of the party could see the trip and pay their package. After we had a really bad experience with a previous tour provider (WhiteRoad) a few years back this was an easy and refreshing process with Ollie making it as pain free as possible! Ollie has remained on hand to answer any other questions we had after booking and am looking forward to see if the trip is amazing as our experience has been so far booking with NUCO! Cheers Ollie

Date of experience : 03 July 2023

Hi Kieran, We think Ollie is pretty great too but we'll be sure to pass this on to him and the team. If you do have any further questions, Ollie, or any of the team will be available to help. We hope you have a great trip! Team NUCO

Flick has been better than anything i…

Flick has been better than anything i could have ever imagined. So responsible but so fun, honestly the best. She has made our week!

Date of experience : 15 December 2023

Hi Paddy, We hope you had a fantastic time out in the mountains. We're glad to hear Flick made your week. We will be sure to pass your comments on to her. Hope you see you on the slopes again soon! Thanks, Team NUCO

Val thorens NUCO travel

Great and really smooth . NUCO reps were brilliant especially Leo made our experience easy

Date of experience : 10 December 2023

Hi Barnaby, Thanks for taking the time to leave us some feedback of your holiday. It's great to hear that Leo has been brilliant this week! Hope to see you on the slopes soon. Thanks, Team NUCO

Milz is THE BEST NUCO REP

Milz is THE BEST NUCO REP. Accommodation was dirt but good location. NUCO reps were all sound and good customer service on the app.

Date of experience : 18 January 2023

Hi Sean, thank you for taking the time to leave us a review. We're happy to hear the reps were helpful and you found our customer service team useful through the live chat on the app. We will make sure to pass on your feedback to Milz. Sorry to hear your accommodation was not up to standard. The majority of our accommodation is budget self-catered apartments and we carefully select all of our accommodation to ensure it is suitable for our passengers. It's disappointing to hear you found your accommodation dirty. We would always ask our passengers if they have any in resort issues to raise with us straight away to allow us the time and opportunity to rectify there and then. Despite this issue we hope you had a great week and are really glad to hear your rep was great. Hopefully see you on the mountains soon. Thanks, Team NUCO

Trent Snowsports - Lottie, Keavy, Kian

Trent Snowsports trip to Pas De La Casa, we had the most amazing time in Pas with Nuco, In particular with the Reps Lottie Clarke, Keavy Gillane and Kian Christie, they made sure we had the best time ever and looked after us and made sure everyone was safe during the trip and dealt with any enquiries as quickly as possible. As the trip officer for Trent snowsports for 2023/2024 I would like to request that we have these three reps for the next winter trip and Easter trip that Trent snowsports go on as things will run very smoothly with them being the Nuco reps for Trent.

Date of experience : 15 April 2023

Hi Joe, Thanks so much for taking the time to leave us a 5* review. It sounds like you had a fantastic time in Pas de la Casa with Trent Snowsports. We're pleased to hear that your NUCO reps, especially Lottie, Keavy and Kian looked after you well and helped with any enquiries. Hopefully, they'll be able to join you on the slopes again next season too! See you in the moutains soon! Thanks, Team NUCO

Pas gorgeous trip

My nuco rep harry was really in pas de la casa in December with the uni of Exeter. He's also with us in Les 2 Alps and I'm loving the experience!

Date of experience : 18 December 2022

Hi Theo, We're glad to hear you had a great time in Les Deux Alpes and that Harry was great on both of your trips this year. Hope to see you on the slopes again next year! Thanks, Team NUCO

NUCO-LuvSki was a little messy

I joined the NUCO-LuvSki 2024 trip to Val Thorens as a solo traveler, arranging my travel to the resort independently while booking accommodation, social activities (such as event wristbands and extra events), lift passes, and equipment through NUCO as part of a package deal. The highlight of the trip was undeniably the NUCO hosts, who brought infectious energy and a laugh to every event and every request (even when unable to assist). Additionally, the other guests were incredibly fun, friendly, and contributed to making it a fantastic trip. Other aspects, organised by NUCO, let me down. Firstly, their choice of accommodation was surprisingly lacklustre. Despite opting for the more premium option, the apartment provided was basic, lacking even a duvet cover for my bed. The cleanliness was subpar, and we all realized just how much, when we had to pile dirty bedsheets on the living room table at checkout. Moreover, the location was inconveniently far from most lifts, sometimes requiring an exhausting 45-mins-long trek, mostly uphill and via stairs, (or a bus) to return. The partner rental shop was terrible. Despite booking the most premium/expensive package, the equipment available was limited and of poor quality. There was only a single beat-up, low-quality snowboard available in my size and they could not set my stance because their bindings did not have a full set of notches (what??). The bindings I was given were constantly coming unfastened while I was snowboarding – after 3 days of making my own adjustments, I had to have them changed entirely. NUCO/LuvSki-specific activities also varied in their organization. “Official” venues were often over capacity before the advertised start time, preventing NUCO guests from gaining entry and restaurants/ bars were unaware of promised discounts, leading guests to have to show event documents as proof. The morning ski-friend-finding meet-up had no structure to enable people to connect (NUCO hosts added some 2 days later) and a group WhatsApp was only created halfway through the trip after guests were making their own. Most of the organized meets were centered around drinking, which was not great for those who don´t drink or would prefer to stay hangover-free to enjoy their skiing. Additionally, an on-mountain (bottomless drinks!) brunch was not rescheduled/relocated despite dangerously high winds and low visibility (all lifts in the area were closed except for one). In no way do I expect NUCO to control the weather and I know it can be difficult to re-plan something last minute, but this was legitimately dangerous for guests and I would have expected a professional organiser to have a plan B - these are big snowy mountains after all! The food (and no coffee?!?) at the brunch was definitely not worth either the dangerous conditions to arrive (many beginners/intermediates couldn't even make it! And it was further risky not to advise them not to attempt) nor the additional fee -- it was a great idea (brunch the prior day in the sunshine was reported to be absolutely epic!!), poorly executed. The lovely NUCO hosts, while providing a great atmosphere, lacked the authority to solve guest problems, consistently redirecting issues to the office. Despite the office being accessible through their app´s chat, the app section containing my personalized guest information was incorrect and missing bookings. Would I go again? Yes, probably... It was a relatively reasonable cost to go snowboarding, the other guests and hosts were exceptionally fun (although it's unfair to credit NUCO for their guest's personalities and excitement!) and these service shortfalls (although it's the actual service NUCO is providing) were annoyances that rather than deal breakers. However, I would limit my NUCO-group booking as much as possible and arrange my own providers.

Date of experience : 24 March 2024

Hi Jan, Thank you for taking the time to leave us a review. Whilst we're glad to hear that you had a fantastic time in Val Thorens, we are genuinely sorry if you felt let down by some aspects of your holiday. We really appreciate your feedback and will certainly look to see if we can make any improvements in the future. We are disappointed that you found the cleanliness of your apartment to be subpar. This is not what we expect from any accommodation and had we been made aware of this during your stay, we would have arranged for a cleaner to attend or requested an alternative apartment. Unfortunately, given this was not reported, we weren't given the opportunity to resolve this. The upgraded accommodation option for LuvSki was at Residence Les Balcons, which whilst located at the top end of the resort, offers ski-in/ski-out via the blue Plein Sud piste. Whilst we appreciate the slope returning to the residence can be daunting for beginners the free resort shuttle runs frequently and stops directly outside the residence. The residence is in an ideal location for exploring the town as there are a large number of bars and restaurants within a 5 - 10 minute walk of the residence. We're sorry to hear that your rental equipment did not meet your expectations. Whilst the rental shop can't guarantee specific brands or styles of equipment, they should be able to offer quality equipment and some choice from the equipment they have in stock. Again, had we been made aware of this whilst you were in resort, we would certainly have followed this up with the rental shop. There were a variety of events offered during LuvSki including ticketed events, such as the glacier yoga and brunch events, as well as open events on the mountain and in resort. Each venue has a maximum capacity that they cannot exceed and whilst LuvSki passengers had priority access, some venues were also open to the public. All passengers are free to choose if they participate in drinking during the trip, and whilst some events do take place in bars, this is something NUCO has no control over. We offer events in a variety of venues to ensure they are inclusive for all passengers. The glacier yoga, meet and mingle, chairlift of love, retro ski parade, blind date and ski quest events were all held out and about on the mountain. I'll be sure to pass your comments onto the LuvSki team so they can take this into consideration for any future events. Due to bad weather during your trip, the Brunch event was relocated. Originally due to take place at Chalet du Thorens, given the high winds the event was relocated inside at Igloo du Thorens. Whilst there were lift closures in Val Thorens, all lifts and pistes required to attend the event were running as usual meaning the Val Thorens piste patrol and management team had deemed the area safe to be open. All passengers received information on joining LuvSki Whatsapp groups prior to their departure. This included groups will all passengers and those in your shared apartment. I'm glad to here you were able to make connections and join additional groups during your trip. We're glad to hear that you found the reps were fun and brought infectious energy and a laugh to every event and to help with any requests. That's exactly the role of our resort reps. Aside from the reps, we also have our resort support team, who are contactable on live chat and by phone 24 hours per day and are able to assist with any other element of your booking. Hopefully, this provides some further clarity, but if you have any questions, please don't hesitate to get in touch at [email protected]. We appreciate your feedback. Thanks, Team NUCO

Had a floor rep called Keavy

Had a floor rep called Keavy, absolutely the nicest girl ever, got us everything we needed, even had dinner with us one night

Hi Harry, Thank you for the 5-star review. It's great to hear Keavy was so great while you were on holiday, that is exactly why we have reps in resort. Thank you for the feedback we will make sure this is passed over to our rep management team and to Keavy. Hope you had a great week. Thanks, Team NUCO

Great experience with Ollie who helped…

Great experience with Ollie who helped me plan 2 separate ski trips!

Date of experience : 05 March 2024

Hi Elizabeth, Thanks for taking the time to leave us a review. We will be sure to pass your comments onto Ollie and the team. Hope to see you on the slopes again soon! Thanks, Team NUCO

L2A NUCO Rep review

My favourite NUCO rep Emily In Les 2 Alps has been an absolute star! She’s made my trip so enjoyable :)

Date of experience : 13 January 2023

Hi Sam, thank you for leaving a 5 star review! So glad to hear Emily made your trip so fun, we'll pass this on to her directly and our rep managment team. Hope you'll be joining us in the mountains again soon. Team NUCO

Trip was cancelled 4 weeks no refund

Trip was cancelled which I appreciate wasn't their fault. Equally communications and internal processes are going to be slow over xmas. However the following sums up my emails to the, to try and find out when we are getting a refund. On the 16/12/21 Our trip was cancelled on that email you stated " We will be in contact next week with what process we will follow to arrange refunds." On the 21/12/21 I emailed twice to get some details now that the following week had been and gone and you had missed your own deadline of "next week" to provide information. On the 4/1/22 I emailed to try and get a response and finally got an email from James stating "I would have thought we would be processing your trip this week, if it gets to the end of the week and you haven't heard please do get back in touch." On the 10/1/22 we finally got some official communication about refunds to which I added my bank details. the email finished with if you have not received anything within 5 working days of this email please get in touch. On the 14/1/22 I emailed to ask you what is happening with refunds and you now say a further 7 to 14 days. At no point has the information been coherent or even correct. The trip was cancelled a month ago and still no refund.

Date of experience : 14 January 2022

Afternoon Guyon, The dates of the correspondence you had with us is correct, we had confirmed your trip cancellation on the 16/12/21 and advised we would be in touch the following week. The email confirming your refund and the next steps to apply for this refund was then sent on the 10/01/22. We are sorry for the delay in getting this information out to passengers, as you mentioned this was during Christmas and New Year and so some communications were slightly delayed and we were, unfortunately, processing a lot of cancellations for December and January as well. On the email detailing your refund this did state: This refund will be processed by bank transfer, if you have not already done so, please provide your bank details to us here. We are processing refunds as quickly as we can so please continue to be patient, if you have not received anything within 5 working days of this email please get in touch. You had submitted your bank account details to your NUCO account for your refund on the evening of the 10/01/22 and your refund left our bank account on the 17/01/22. This should have credited your nominated bank account by the 18/01/22 if a UK sterling bank account, 6 working days (working days does not include weekends) after your bank account details had been submitted. For any other refund being processed these can take between 7-14 working days to fully process and credit, hence why one of our team will have advised this as our standard process timeline, however, due to your covid forced booking cancellation we were trying to process all of these within 5 working days to avoid any delays. We were a few days delayed to what we had advised in your update email and your refunding crediting your account and we genuinuely are sorry about that. I am not sure this warrants a 1 star review as we had tried to keep our passengers as up to date as we possibly could with communications and providing full cash refunds, bar any insurance premiums or holiday items ordered and being provided by your committee. We would ask for you to review your review since your refund was processed and left our bank account 6 working days after you had submitted your details, and that this was a full cash refund, bar the insurance and MedSki pack. If you do have any questions or queries, or would like to discuss anything further, please send us an email to [email protected] and our team will be happy to help. Thanks, Charlotte NUCO

I would not recommend to book through…

I would not recommend to book through NUCO. Poor communication throughout the trip, a miscount of people delayed the departure time of transport from the airport and this delay meant a large majority of individuals were unable to collect ski equipment on the day of arrival. Due to this those who had booked a refresh session for the following morning had to miss this as the hire store chosen opened at 9am- same time the refresher session started. We were not given any apology nor offered a refund for the lesson. Nuco representatives were hardly visible throughout the trip, although coincidently always seen at apres. Accommodation was not ready upon arrival (despite arriving later than expected), nuco representatives demonstrated a lack of planning and efficient time keeping for a large group. The accommodation itself was shocking, the rooms had not been cleaned for what looked like a good few years, we had to make the beds (majority sofa beds) ourselves; definitely not 4 star accommodation.

Hi Sophie, Without knowing the trip you attended I'm not able to respond on specific points I'm afraid, but I will respond on what I can. For any refresher workshop passengers may have missed, through no fault of their own, we would try and reschedule these with the ski school if we can or provide a refund. If passengers arrived in good time to collect their hire on arrival but missed their workshop, or didn't advise us whilst in resort that they had missed this, we would not offer to reschedule or refund. Depending on the type of package you booked the roles of our reps can be quite different. Our reps will have time off during the day but will have rota'd shifts throughout the week during the day and in the evenings, so seeing reps at apres would be expected. All accommodation should be checked by the accommodation supplier prior to handing over any keys so it's really disappointing your apartment wasn't clean for your arrival. In this instance, we would hope passengers would raise this with the accommodation reception or us directly so we can get this rectified as soon as possible as a clean apartment should absolutely be provided. Having to make beds on arrival and the use of sofabeds is standard in the accommodation used for most of our group trip packages. I am really sorry if your holiday had some issues along the way, hopefully we were able to resolve some of these for you at the time. If you are able to provide your full name and NUCO booking reference number we'll be happy to look into all the specific points you have raised in your review, our email address is [email protected]. Thank you Charlotte NUCO Travel

My recent experience with NUCO

My recent experience with NUCO, a ski/snowboarding travel company, was beyond disappointing. Upon arrival at the accommodation, we encountered a myriad of issues. The radiators were dysfunctional, leaving us shivering in the cold. The oven was also out of order, severely limiting our ability to cook meals. Adding to the discomfort was the inadequate bedding provided by NUCO. Despite assurances, the problem remained unresolved throughout our stay, causing significant inconvenience. NUCO's approach to maintenance was lackluster at best. Instead of addressing the issues promptly, they opted for makeshift solutions, such as replacing fuses in the switchboard. This left us feeling neglected and frustrated. Furthermore, promises of assistance from NUCO representatives proved hollow. Despite being assured that someone would address the issues, our calls for maintenance went unanswered, leaving us to fend for ourselves. The behavior of NUCO representatives was equally troubling. From tardiness in providing ski passes to outright refusal to provide necessary wristbands, their conduct was unprofessional and unacceptable. Communication breakdowns further compounded our woes. We were left stranded at 1 am in freezing temperatures, clueless about the location of our accommodation, as NUCO failed to provide essential details. To make matters worse, the accommodation lacked basic facilities such as reception and reliable water supply. Cloudy, undrinkable tap water, yellow water from the bathroom taps, and the absence of Wi-Fi only added to our discomfort and dissatisfaction. Overall, my experience with NUCO was nothing short of a nightmare. Their incompetence, disregard for customer satisfaction, and failure to provide basic necessities tarnished what was supposed to be an enjoyable ski trip. I strongly advise against booking with this woefully inept company.

Date of experience : 05 April 2024

Hi Holly, Thanks for taking the time to leave us some feedback. We're disappointed to see this is a 1* review. We expect all of our accommodation to meet our standards, so please accept our apologies if this did not happen on this occasion. I have looked over the communications we had with you during your stay, and whilst you contacted us regarding getting extra bedding, there was no mention of any issues regarding your heating, water or oven. Of course, if we had been aware of these, we would have promptly assisted in resolving them. You were provided with information on collecting additional bedding, and when we checked in to ensure you'd managed to get this, we received no reply. Given you had booked a basic 2* accommodation, facilities such as WiFi aren't always included, and this is outlined at the time of booking. Whilst there wasn't a reception at the entrance of your building, there was a reception close by, for which you were sent a map location pin and opening hours. Similarly, you were provided with the location pin for your accommodation entrance, so it's disappointing to hear you struggled to locate this. The reps were at the lift pass distribution point between 08:00 - 10:00 as detailed in your lift pass collection information. I can see that you collected your lift pass at 10:30, so any delay may be a result of you collecting outside of the distribution times. If you would like to discuss any issues further, please don't hesitate to get in touch at [email protected] and we will be happy to assist. Thanks, Team NUCO

Cookies on Companies House services

We use some essential cookies to make our services work.

We'd also like to use analytics cookies so we can understand how you use our services and to make improvements.

You've accepted analytics cookies. You can change your cookie settings at any time.

You've rejected analytics cookies. You can change your cookie settings at any time.

We use cookies to make our services work and collect analytics information. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page.

Please press ENTER to search

NUCO INTERNATIONAL LIMITED

Company number 03195826

• Company Overview for NUCO INTERNATIONAL LIMITED (03195826)
• Filing history for NUCO INTERNATIONAL LIMITED (03195826)
• People for NUCO INTERNATIONAL LIMITED (03195826)
• Charges for NUCO INTERNATIONAL LIMITED (03195826)
• More for NUCO INTERNATIONAL LIMITED (03195826)

Next accounts made up to 31 December 2023 due by 30 September 2024

Last accounts made up to 31 December 2022

Confirmation statement

Next statement date 10 May 2025 due by 24 May 2025

Last statement dated 10 May 2024

Nature of business (SIC)

• 46900 - Non-specialised wholesale trade

Previous company names

Join something big. Become a part of our resort team.

We Are NUCO, the cheeky sibling of NUCO Travel is the UK's largest student snowsports operator. We have been doing what we love since 2012 and our resort reps make us who we are.

What we're all about.

The NUCO Travel group is made up of five brands all living by one purpose and one mission:

We are NUCO

NUCO TRAVEL.COM

NUCO Creates

NUCO Powered By

Nuco illuminate, nuco sounds, why join nuco.

It’s hard to put into a nutshell as to why repping for NUCO will be an epic experience, but to take a moment to blow our own trumpet, you should get involved with NUCO because:

We are the largest student snowsport operator in the UK and have big aspirations for the future

You can rep flexibly around other commitments like work or university

Be part of a team which is consistently rated outstandingly by our passengers, 94% of passengers rating their trip 4 or 5 stars

Be part of the ever expanding travel and events industry

Meet literally hundreds of incredible people - from fellow reps to passengers, event experts to partner brands - these guys will become your friends for life

Established in 2012, we are developing and evolving FAST and want to take you with us

Time in the mountains - that's what it’s ultimately all about!

98% of reps rate their enjoyment of repping as 4 or 5 stars.

Every year hundreds of reps return for the annual dose of Alpine fun. We asked them what 'the best thing about repping' is:

"Socialising, meeting the passengers and creating a connection with them, hearing their funny stories from their day during room rounds. Those things really made this job a pleasure. Being surrounded by the beautiful mountains also helped"

"The fact that you get to meet so many amazing and like minded people and have the best time with them"

Suggested companies

Wasteland travel, erna low ski holidays, whiteroad.co.uk.

NUCO Travel   Reviews

In the Tour Operator category

Visit this website

Company activity See all

Write a review

Reviews 4.6.

Most relevant

Had a great holiday in la Deux Alpes

Had a great holiday in la Deux Alpes. NUCO reps really made the trip. Our rep Harry was very welcoming and friendly and made the holiday

Date of experience : January 11, 2023

Reply from NUCO Travel

Thank you for the 5-star review Ben! Great to hear you had such a good trip, we'll pass this on to Harry and our rep management team as well. Thanks again Team NUCO

Max was amazing

Max was amazing. He helped us home and was very friendly throughout the night. Nuco is very well organised and does great nights out.

Date of experience : December 10, 2023

Hi Chris, We're so glad to hear you enjoyed your holiday and had some great nights out! We will pass your feedback onto Max and our rep management team. Thanks, Team NUCO

Amazing week in Val Thorens

I still can’t ski. But I learned more than I could ever have imagined. The Nuco travel reps taught me the value of friendship and love - especially Harry Evans.

Date of experience : March 24, 2023

Thank you for the review Liv. Glad to hear our reps added to your holiday experience, making great memories is what it's all about! Next year is your year for skiing : ) Hope we'll see you there! Team NUCO

3rd time using Nuco and it’s always…

3rd time using Nuco and it’s always easy and reliable.

Date of experience : January 13, 2024

Hello, Thanks for taking the time to leave us a 5* review. We hope you have an incredible time on your trip. If there is anything you need in the run up, or during your holiday, our team will be happy to help. See you on the slopes soon. Thanks, Team NUCO

Great trip with Nuco so far!

Great trip with Nuco so far!! My room rep Cam was really helpful answering all my questions and a good laugh on host!

Date of experience : April 12, 2023

Hi Sam, We're so happy to hear that you had a great trip and that your rep Cam was really helpful - thanks for your 5* review! Hope to see you on the slopes again next season. Thanks, Team NUCO

Trip was amazing

Trip was amazing, Leo was especially helpful and helped us a lot.

Hi Thomas, We're so glad to hear you had an amazing holiday and that your rep Leo helped you out in resort. We will be sure to pass your comments on to our rep management team. Hope to see you in the mountains again soon. Thanks, Team NUCO

Had a lovely time

Had a lovely time, most reps were friendly and helpful.

Date of experience : April 19, 2024

Hi Christopher, Thanks for taking the time to leave us a review. We love to hear that you had a lovely holiday and that our reps are friendly and helpful - that's exactly what they're there for. Hope to see you in the mountains again next winter! Thanks, Team NUCO

Orla (can’t spell it) was a fkn sick…

Orla (can’t spell it) was a fkn sick rep, her and Big tim were amazing and made my trip amazing

Date of experience : April 11, 2023

Hi Hugo, We're so glad to hear you're having an amazing trip! Thanks for taking the time to leave us a review - we will make sure to pass your feedback on to Orla aka Orfhlaith : ) and Tim. See you in the mountains again soon. NUCO Travel

Great ski trip

Great ski trip everything was organised well. Milz was our room rep and they were so sound. Kept checking in with us and was really helpful and easy to chat to!!

Date of experience : January 18, 2023

Hi Shauna, Thank you for such a great review. It's great to hear you enjoyed your trip and everything was well organised. Thank you for the kind comments about Milz, we will make sure this get's passed over to her. Thanks, Team NUCO

My rep keavy was super helpful and…

My rep keavy was super helpful and informative, alongside that she made us feel welcome and she’s a wonderful asset to the company

Date of experience : January 13, 2023

Hi Paddy, thanks so much for giving us a 5-star review. So glad to hear your rep Keavy was so helpful on your holiday. We will make sure to pass your feedback over to Keavy. Hopefully, see you on the slopes again! Thanks, Team NUCO

Helen is the best

Helen, sam, Chloe and Mia were hosting my night and were such good company! Helens dance moves are incredible! Love them!!!! Such lovely people.

Date of experience : April 09, 2023

Hi Sam, Thank you for your 5* review and for your kind words about our reps Helen, Sam, Chloe and Mia! We're so happy to hear you had a great trip and we hope to see you in the mountains (and on the dancefloor) again soon. Thanks NUCO Travel

Sophie g great rep actually helped…

Sophie g great rep actually helped unlike the rest

Date of experience : December 21, 2023

Hi Isaac, Thanks for taking the time to leave us a 5* review and for your feedback for Sophie, I'm glad to hear she was a great help. If you have any other feedback on our other reps, please don't hesitate to get in touch at [email protected]. Thanks, Team NUCO

Beware of NUCO's terms and conditions

Beware of NUCO's terms and conditions, a bunk bed and a sofa for kids are considered as regular accomodation to sleep for them.

Date of experience : March 27, 2022

Hi Matias. For any accommodation, the difference between an adult or childs bed is determined by the accommodation provider and is sold as such. Sofa beds, bunkbeds and trunk/pull out beds can be a little small but these are adult beds. For groups that prefer a little more space we can provide a higher standard of accommodation and apartments at under occupancy, meaning no one sleeping in the living space, but this does increase the overall holiday base price. Many of our group trip base prices include a lot more than just the accommodation cost, these can include lift pass, transport, events etc and group leaders tend to try and keep costs as low as they can for their group. Full occupancy in accommodation is the best way to acheive this. All our passengers have to agree to our booking terms and conditions at the time of making any payment on a booking. These are there to be read and agreed upon before progressing and we do state in these conditions 'Unless specified at the time of booking all packages are based on full occupancy of apartments and this can sometimes necessitate two persons sharing a double bed, sofa beds and/or bunk beds'. If you have any questions please feel free to pop us a chat through our website or email us at [email protected] and our team will be happy to help. Thanks NUCO Travel

Nuco is super organised and easy

Nuco is super organised and easy! Leo was so helpful and friendly!

Hi Sophia, Our reps are there in resort to assist passengers with whatever they can so it's great for us to read feedback from you on this. We will pass this on toLeo and our rep managament team. Thanks again for your 5* review. Team NUCO

Flick is number 1

Flick is number 1! Very friendly and charismatic. Thank you!

Date of experience : December 13, 2023

Thanks for taking the time to leave us a 5* review. We're glad to hear you had a great time with Flick. See you on the slopes again soon!

Our NUCO rep Sarah was amazing

Our NUCO rep Sarah was amazing! She gave us lots of useful info and we had a great time together! Slay

Date of experience : January 10, 2023

Hi Caitlin, thank you so much for the review. We'll make sure to pass this on to Sarah and our rep management team! Our reps are there to help make your week in resort the best it can be so it's great to receive feedback. Hope you've had a great week! Team NUCO

Leo was very helpful with all my…

Leo was very helpful with all my concerns very informative

Hi Bianca, I hope you had a great holiday. Thanks for taking the time to leave a 5* review and some feedback for your rep Leo. We will certainly pass your feedback on to him. Thanks, Team NUCO

Very enjoyable

Had a really enjoyable trip. Frankie the NUCO Rep was great, she was really friendly and had a laugh with us. Would recommend to friends

Date of experience : April 01, 2023

Hi Alex, Thanks for taking the time to leave us a 5* review. It sounds like you had a great time on your trip! Glad to hear you enjoyed it, and that you guys had a such fun with Frankie as well. We hope to see you in the mountains again soon. Thanks Team NUCO

Tory and Tim

Tory and Tim were amazing reps on our coach. They sorted everything and on host had a great time with us later in the week!

Hi Harry, Thanks for taking the time to leave us some feedback on your trip to Les Deux Alpes! We are so glad to hear you had a great time with Tory and Tim - we think they're pretty great too. Hope to see you again next season. Thanks Team NUCO

Hel dog is the presstiest

Hel dog is the presstiest, smartest NUCO rep I wish she would wife me. I love her. She's so good at her job xxxxxxx

Hi Johan, We hope you had an incredible time on your holiday in Val Thorens. We will be sure to pass your feedback on to Helen and our rep management team. See you on the slopes soon. Thanks, Team NUCO