sd doc visit me

• 855-208-7349
• [email protected]

San Diego County Sheriff

Bureaus » Detention Services Bureau

Social In-Person Visits

Social in-person visit reservations can be scheduled online. The San Diego Sheriff's eVisit System may be accessed through the Who's in Jail website. Hours of operation are Wednesday through Sunday, 7:00 am-7:00 pm.

For detailed instructions on scheduling an in-person visit online, please select from the links below:

• Instructions  -English
• Instructions  -Spanish  

Social in-person visit reservations can also be scheduled by telephone. Reservations may be made Wednesday through Sunday from 6:30 am to 6:00 pm, by calling (619) 409-5000 and select the option for the desired facility. Hours for the George Bailey Detention Facility are 10:00 am - 6:00 pm.

Effective December 06, 2023:

The Custody Information line for all Sheriff's detention facilities has integrated to one central phone number. For public inquiries, please utilize (619) 409-5000 and select the option for your desired facility. 

  Visit Reminders

• Visitation is available 5 days a week. No visits on Tuesdays and Wednesdays.
• A maximum of 3 visitors, including children, are permitted per visit.
• Visits are scheduled on a first come, first served basis and are subject to change without notice. 
• You must check in 30 MINUTES  prior to your scheduled visit.   60 MINUTES  if visiting the George Bailey Detention Facility and the Rock Mountain Detention Facility.
• Visit reservations must be scheduled 24-hours in advance. There will be  NO same day scheduling of visits.
• COVID-19 Positive Module
• Suspected COVID-19 (SPUI) Module
• A court appointed guardian
• Other adult having legal custody

On PROBATION or PAROLE?  Request visit authorization  before scheduling your visit. 

Service Animals

Service animals, as defined by the Americans with Disabilities Act (ADA), are generally allowed to accompany people with disabilities during their visitation.  Some exceptions apply under federal law and a service animal may be lawfully excluded from the facility for specific reasons.  If a service animal is excluded, the visitor has the option to participate in the visit without the service animal.  See 28 C.F.R § 35.136, Service Animals, for more information.

Video Visitation

Video visits are available 7 days  a week and are 30 minutes in length.  Incarcerated person will be allowed 2 video visits per week.  Visita are scheduled on a first come, first serve basis, there will be NO same day visits.  Reservations must be made one day in advance and can only be scheduled by visiting  Smart Communications  .  A user account must be created prior to scheduling a video visit. 

Video visits are subject to change or cancellation without prior notice.

***Due to a recent change in the phone system provider for our incarcerated population, calls from inside our detention facilities are coming from the number 727-349-1561.  It has come to our attention some mobile carriers are identifying this number in their spam settings and calls from incarcerated persons may be filtered out.  To ensure you receive these calls, please program this number into your phone or contact your phone provider to unblock this number.  We are working toward additional solutions and will post any additional changes here. ***

Facilities & Schedules

(Refer to a specific facility’s visit schedule by selecting the facility below)

San Diego Central Jail

• Address: 1173 Front Street San Diego, CA 92101
• Phone: (619) 409-5000
• Detention Facilities

The Custody Information line for all Sheriff's detention facilities has integrated to one central phone number. For public inquiries, please utilize (619) 409-5000 and select the option for your desired facility.

Quick Facts

• Opened in May 1998
• Facility Size: 417,000 sq. ft.
• Height: 230 ft.

Located in downtown San Diego, the San Diego Central Jail (SDCJ) serves as the primary point of intake for incarcerated males in San Diego County.

The facility is staffed by just over 200 sworn employees and nearly 200 professional staff members.

SDCJ opened in May 1998. The state-of-the-art facility makes extensive use of touch-screen controls and video surveillance. At the heart of the facility is the Central Command Center, which has the capability of electronically controlling all jail operations in the event of an emergency or major system failure.

SDCJ is 230 feet tall, making it the tallest construction project ever undertaken by the County of San Diego. It consists of 11 floors with a total of 17 levels counting the mezzanines and basement. The building provides a pleasing aesthetic addition to the downtown San Diego skyline, having been awarded multiple “orchids” for architectural design, interior design, and lighting design.

The population at SDCJ consists primarily of special handling incarcerated persons, newly booked incarcerated persons awaiting transfer to other facilities and pre-arraignment incarcerated persons. The special handling incarcerated population consist of those with serious medical challenges, those under psychiatric care, incarcerated individuals representing themselves in court, as well as defendants facing high-publicity trials.

SDCJ provides a wide range of medical and psychiatric services, including on-site dialysis, infectious disease control, and dental care. Services are provided by physicians, psychiatrists, dentists, nurses, and clinical social workers. SDCJ’s Psychiatric Stabilization Unit is the largest acute psychiatric treatment facility in San Diego County.

­ Attention All Visitors

In-person social visit reservations can be scheduled by calling (619) 409-5000 Wednesday through Sunday, during the hours of 6:30am to 6:00pm. Visitation is available 5 days a week, with no visits on Tuesdays and Wednesdays.  A maximum of 3 visitors, including children, are permitted per visit. Minors must be accompanied by a parent, court appointed guardian or other adult having legal custody. Visitors 18 and over must have valid ID. Social visits are 30 minutes in length.

Video visitation is available 7-days a week and are 30-minutes in length. Incarcerated persons will be allowed 2-video visits per week.  Visits are scheduled on a first come, first served basis, there will be NO same day visits.  Reservations must be made one day in advance and can only be scheduled by visiting  SmartInmate™ - Corrections Communications Services (smartjailmail.com) . An account must be created prior to scheduling a visit. Visits are subject to change or cancellation without prior notice.

Video Visit Times

3rd floor- MOB & PSU, 4A, 4B, 4C, 4E, 5A, 5B, 5C, 5E, 6B-6E, 7A, 7D, 7B, 7C, 7E, 8A, 8B, 8C, 8D, 8E- 30 Minute Visits

Reservations must be made one day in advance. ALL VISITORS MUST CHECK-IN 30 MINUTES PRIOR TO THE SCHEDULED VISIT TIME. Cancellations can be made in person with ID verification. Visits may be canceled at any time due to rule violations, incarcerated person transfers, or for jail security.

In-Person Visitation Times

3rd Floor Televisiting - 30 Minute Visits

4A 30 Minute Visits

4B 30 Minute Visits

4C 30 Minute Visits

4E 30 Minute Visits

  5A 30 Minute Visits

5B 30 Minute Visits

5C 30 Minute Visits

5D 30 Minute Visits

5E 30 Minute Visits

6B 30 Minute Visits 

6C 30 Minute Visits

6D 30 Minute Visits

6E 30 Minute Visits

7A 30 Minute Visits

7B 30 Minute Visits

7C 30 Minute Visits

7D 30 Minutes Visits

7E 30 Minutes Visits

8A & 8B 1 Hour Visits

8C 30 Minute Visits

8D 30 Minute Visits

8E 30 Minute Visits

Learn more about visitation on our  Visiting page .

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South Dakota Department of Corrections

South dakota department of corrections information.

Phone: 605-773-3478

Physical Address: South Dakota Department of Corrections 3200 East Highway 34 500 East Capitol Avenue Pierre, SD 57501

Mailing Address (personal mail): Inmate's First and Last Name South Dakota Department of Corrections 3200 East Highway 34 500 East Capitol Avenue Pierre, SD 57501

Other Jails and Prisons

Search South Dakota State Prison Inmates

South Dakota Department of Corrections Inmate Search

HOW TO LOOK UP South Dakota STATE PRISON INMATES, COUNTY JAIL INMATES, BOP INMATES, & ICE DETAINEES

South Dakota Inmate Race & Ethnicity - 4/12/2024

South dakota inmate sex - 4/12/2024.

The South Dakota Department of Corrections maintains a searchable public database of all of the inmates they have in custody.

In addition, the offender search contains information about prisoners, parolees, and probationers who are currently under supervision, and who have been discharged. It also contains those inmates who have absconded, or escaped.

The actual prison that an inmate is assigned to depends on factors such as security classification, remaining time of their sentence, gang affiliation, and location of their residence.

The South Dakota Department of Corrections began in 1881, when the first state prison, South Dakota State Penitentiary, was built in Sioux Falls.

Today the state of South Dakota's Prison System maintains 6 state correctional institutions.

With a staff of 775 correctional workers, as of the end of 2023 they oversee approximately 3,250 inmates , with another 11,000 on parole and probation.

The following will explain the instructions, tricks and hacks you can use to find any inmate in custody with the South Dakota Department of Corrections.

South Dakota Department of Corrections Inmate Search Instructions

The South Dakota Department of Corrections provides a limited amount of information you may want to know about any inmate in their system, however they do list every inmate and offenders released. Inmates in custody have their crimes listed, as well as previous convictions. To look up an inmate  (or parolee), you need the full last name.  

• You can also list any and all inmates (or parolee) by just filling in the fields.
• You can also list all inmates (or parolee) who share the same first letter of the last name.

The first set of results if you used the full last name will list their Name and DOC Number. Click on the linked DOC# to get to the inmate's page.  

The inmate's page has limited information, and does NOT include the inmate's mugshot.

There are FOUR options for putting money on an inmate's books:

NOTE: ** Deposits for phone and tablets cannot be made through this set of directions. For phone and tablets, scroll down for instructions or visit the section for phone or tablets.

Option 1 - Deposit Inmate Money Online South Dakota Department of Corrections uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so. Option 2 - Mail the Inmate Deposit to the Facility Never send cash or personal checks. Offenders may receive payroll checks, business checks, U.S. Treasury issued checks and tribal checks after signing an Admission Document. Offenders can also receive cashier's checks or money orders (MUST be in U.S. dollars and issued by a bank located in the U.S) for deposit through the Offender Banking System.Money orders from those individuals on the offender's approved visit list, their attorney or others approved by the warden or designee. Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order. Confirm Mailing Address here . Option 3 - Make an Inmate Deposit with Jail ATM over the Phone by calling  877-810-0914 To do this you will need the inmate's offender # (inmate ID #) and full legal name.

South Dakota Department of Corrections Inmate Visitation Information and Schedules

Your inmate must add you to their official visitation list.

You must fill out and mail the three  visitation application  forms to the SD DOC at:

South Dakota Department of Corrections 3200 East Highway 34, c/o 500 East Capitol Avenue Pierre, SD 57501 Phone: (605) 773-3478

Once approved for visits, for both in-person and video visits, you need to register an account with GTL / Viapath Technologies .

All Visitation schedules start on Mondays and ends on Sundays.

VISITATION SCHEDULES

For questions about visits, please contact the facility: 

SD State Penitentiary 605 367-5051

Mike Durfee State Prison 605 369-2201

Yankton Community Work Center 605 369-2201

Rapid City Community Work Center 605 369-2201

SD Women's Prison 605 773-6636

REMOTE VIDEO VISITATION

South dakota department of corrections offers video visitation for inmates using the services of gtl, aka viapath techologies, in order to schedule and then visit an inmate using gtl you need to first register with gtl ..

Next Steps:

• Register yourself and all visitors.
• Select South Dakota Department of Corrections
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: S ign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit. For on-site video visits:  Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register , at the Frequently Asked Questions page, or call  855-208-7349  during the following hours: 6AM – 4PM MST Monday – Friday, or  7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit. Payment can be made with Visa, Mastercard debit, credit or gift cards.

There are three Ways to Communicate with an Inmate in the South Dakota Department of Corrections by Phone

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit   -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail   -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for South Dakota Department of Corrections, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

How to deposit money for Inmate Communications:

• By phone by calling  877-650-4249
• Deposit by cash, visa or mc debit and credit cards in the South Dakota Department of Corrections lobby kiosk
• By mail... Check or Money Order made out to: AdvancePay Service Department P.O. Box 911722 Denver, CO 80291-1722
• Cash deposits to ConnectNetwork are also available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you .

South Dakota Department of Corrections Inmate Mail Guidelines

Postcards The South Dakota Department of Corrections allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address. Envelopes The South Dakota Department of Corrections also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address: Inmate Name, Inmate ID# Confirm Mailing Address here .

Send all Legal Mail to this Address: Inmate Name, Inmate ID# Confirm Mailing Address here .

Newspapers Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher. Magazines News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Books The South Dakota Department of Corrections allows books to be mailed directly to the jail from a reputable source such as Amazon ,  Barnes & Noble or Books-A-Million . You can order them directly from your computer and have them shipped to the inmate at the address noted. Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the South Dakota Department of Corrections standards will be disposed of.  Hard cover books will not be accepted by the jail due to their potential to be used as a weapon. All newspapers, magazines and books are to be shipped to: Inmate Name, Inmate ID# Confirm Mailing Address here .

JailATM – Send Commissary Gift Packs to South Dakota Department of Corrections

Search for JailATM services for South Dakota Department of Corrections.

Make an inmate deposit with JailATM  for South Dakota Department of Corrections. 

Note: While JailATM offers the following inmate services, South Dakota Department of Corrections may not allow all of them. Check on the JailATM  website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

South Dakota Department of Corrections has an agreement with JailATM , which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to Email an Inmate at the South Dakota Department of Corrections

Follow these instructions on how to arrange secure messaging (aka email and texting) of an inmate at the south dakota department of corrections.

• Sign in to GTL , or Register if you haven't already.
• Select South Dakota Department of Corrections.
• Select your Inmate.
• Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate. Compose a message, attach credits for a reply…and send!

You can also send photos and videos to your inmate, along with your message. These can only be sent from the GTL app. ( iphone , Android ) The cost to send messages and photos is approximately $1.00, and videos are $3.00. If you have any questions, call customer service 24/7 at  877-650-4249 .

South Dakota Department of Corrections either allows, or may soon be allowing inmates access to tablets to use for the services provided by GTL (aka Viapath Technologies)

The devices are similar to common handheld tablets, but are made exclusively by GTL and Viapath. Tablets offer specialized content and services for inmates to use during their stay at South Dakota Department of Corrections, such as:

• Read mail and messages
• Video visits

Free services are already available for use on the device at South Dakota Department of Corrections. Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account. South Dakota Department of Corrections Inmates will then be able to purchase subscription services and premium content to enjoy.

What It Costs Tablet devices include some services and the content is free. The subscription services require additional funding. There may be multiple options such as 7-day or 30-day subscriptions. Costs are dependent upon the available services and what the South Dakota Department of Corrections charges.

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page).

Once an inmate is convicted and sentenced for a violation of that state’s felony laws (and their sentence is more than one year in length), they are moved from the City or County Jail and sent to a State Prison in South Dakota. If the violation they are convicted of is a federal crime, they will be sent to a Federal Prison, but will not necessarily be doing their time in South Dakota.

South Dakota State Prisons are operated and maintained by the state government and are used to confine and rehabilitate criminals. State prisons are funded by state tax money. The fund is used to provide food and clothes to inmates and to hire employees to keep the prison running. Inmates in state prison enjoy certain privileges such as TV use and recreation, both indoor and outdoor. The number of privileges allowed depends on the security level of the prison, the inmate and the overall needs of the prison on a specific day.

South Dakota has minimum, medium and maximum security prisons. The Corrections Department in South Dakota also maintains low (or no) security residential settings and camps where inmates assist in state property maintenance and duties such as fighting fires. Almost all prisons provide ‘jobs’ where an inmate can earn a small hourly wage and even learn a trade. Some prisons even contract with call centers and handle phone calls on issues related to their state government. Criminals who have committed a violent crime or killed someone are likely housed in a maximum security prison. If the inmate in these prisons behave, they are also eligible to recreate and/or work as well.

In South Dakota Prisons rehabilitation is the stated goal but the reality is that they exist to punish inmates for their crimes and keep them from hurting or harming innocent people on the outside who follow the laws and live and act responsibly. The fact is that most prison systems are underfunded, overcrowded and are not able to spend time and money rehabilitating offenders. This is not the fault of the people hired to work in prisons, they are just victims of the lack of resources due to budgeting constraints.

State Inmate

Most states have Department of Corrections websites that allow you to type in a felon's first and last name and pull up inmates in that state.

If you need to find a sentenced inmate serving time in a state other than South Dakota, go here . To find an inmate in South Dakota, just scroll to the top of the page and click on the Inmate Search button.

Once you locate them click next to the inmate's name or on the link provided and it will show you which prison the inmate is housed in. If the inmate is no longer incarcerated, but is on parole/probation or discharged, it will tell you that as well. In addition, many state prison inmate pages show recent mug shots.

Federal Inmate

The federal prison system has its own inmate locator called the Bureau of Prisons Inmate Locator.

Type in the inmate's name and it will tell you where he or she is incarcerated and their projected release date. It also lists released federal prison inmates and the date they were released.

Federal inmates who are moved from one prison to another will show as "No longer in federal custody" on the system until they reach their next federal prison destination. This movement can take a few days to several months to complete, so keep checking back to find out where the inmate was taken.

ICE Inmates

The ICE Detainee Lookup allows friends, family members and interested parties to locate illegal and/or undocumented immigrants that are in the United States without permission.

Has the Inmate been recently arrested?... Try a County Jail

In many cases, the person you are looking for has either not been convicted or sentenced or has been sentenced and is awaiting transport to a State or Federal Prison and is still incarcerated in a City or County Jail.

To locate that person, go here to first find the State , and then the County where they were originally arrested or have been transported to. From there you can begin your search in our databases that contain the names and information of millions of inmates.

Jailexchange.com has all information on every jail and prison in the United States.

Total Inmates in US State Prisons by Sex on 4/12/2024

Total inmates in us state prisons by race/ethnicity on 4/12/2024, total of violent inmates in us state prisons by sex on 4/12/2024, total of violent inmates in us state prisons by race/ethnicity on 4/12/2024, murderers held in us state prisons by sex on 4/12/2024, murderers held in us state prisons by race/ethnicity on 4/12/2024, violent negligent manslaughter inmates in us state prisons by sex on 4/12/2024, violent negligent manslaughter inmates in us state prisons by race/ethnicity on 4/12/2024, violent rape & sexual assault inmates in us state prisons by sex on 4/12/2024, violent robbery inmates in us state prisons by sex on 4/12/2024, violent robbery inmates in us state prisons by race/ethnicity on 4/12/2024, violent aggravated/simple assault inmates in us state prisons by sex on 4/12/2024, violent aggravated/simple assault inmates in us state prisons by race/ethnicity on 4/12/2024, other violent inmates in us state prisons by sex on 4/12/2024 - non-categorized, other violent inmates in us state prisons by race/ethnicity on 4/12/2024 - non-categorized, total of property crime inmates in us state prisons by sex on 4/12/2024, total of property crime inmates in us state prisons by race/ethnicity on 4/12/2024, burglary inmates in us state prisons by sex on 4/12/2024, burglary inmates in us state prisons by race/ethnicity on 4/12/2024, larceny & theft inmates in us state prisons by sex on 4/12/2024, larceny & theft inmates in us state prisons by race/ethnicity on 4/12/2024, motor vehicle theft inmates in us state prisons by sex on 4/12/2024, motor vehicle theft inmates in us state prisons by race/ethnicity on 4/12/2024, fraud inmates in us state prisons by sex on 4/12/2024, fraud inmates in us state prisons by race/ethnicity on 4/12/2024, other property crime inmates in us state prisons by sex on 4/12/2024 - non-categorized, other property crime inmates in us state prisons by race/ethnicity on 4/12/2024 - non-categorized, total of drug related inmates in us state prisons by sex on 4/12/2024, total of drug related inmates in us state prisons by race/ethnicity on 4/12/2024, inmates convicted of drug possession in us state prisons by sex on 4/12/2024, inmates convicted of drug possession in us state prisons by race/ethnicity on 4/12/2024, inmates convicted of drug dealing/manufacturing in us state prisons by sex on 4/12/2024, inmates convicted of drug dealing/manufacturing in us state prisons by race/ethnicity on 4/12/2024, total of 'public order' related inmates in us state prisons by sex on 4/12/2024, total of 'public order' related inmates in us state prisons by race/ethnicity on 4/12/2024, inmates convicted on illegal weapon possession in us state prisons by sex on 4/12/2024, inmates convicted on illegal weapon possession in us state prisons by race/ethnicity on 4/12/2024, inmates convicted of multiple dui/dwi in us state prisons by sex on 4/12/2024, inmates convicted of multiple dui/dwi in us state prisons by race/ethnicity on 4/12/2024, inmates convicted of other 'public order' felonies in us state prisons by sex on 4/12/2024, inmates convicted of other 'public order' felonies in us state prisons by race/ethnicity on 4/12/2024, total number of inmates convicted of unspecified felonies in us state prisons by sex on 4/12/2024, total number of inmates convicted of unspecified felonies in us state prisons by race/ethnicity on 4/12/2024.

This facility, known as "South Dakota Department of Corrections" is also known as NULL, South Dakota Department of Corrections, South Dakota, .

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South Dakota Department of Corrections (SD DOC) Visitation Center

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General Facility Information

Visitation table of contents.

• What time can I visit my inmate at South Dakota Department of Corrections (SD DOC)?
• Can I bring my inmate anything in the visiting room?
• Can I request longer visitations with the facility?
• Where can I get a visitation application for South Dakota Department of Corrections (SD DOC)? - Click to download.
• What are some of the do’s and don’ts of visitation?
• Visiting an Inmate - 10 easy steps you should know.
• First time in prison?
• A day in the life of a prisoner.
• How to quickly locate your transferred inmate?
• Visiting day at a prison - Things you should be aware of.

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Visitation Hours

Visiting hours for South Dakota Department of Corrections (SD DOC) are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 605-773-3478, on visitation procedures, applications, or directions to the facility in Pierre. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from both their supervising officer and the superintendent before visiting, although such visits are not typically approved.

Attention IOS users. Visitation may be scheduled on an iPhone or iPad device, however, Visitation may NOT be conducted via an iPhone or iPad device.

Effective July 1, 2022, Face-to-Face Visitation will begin at 8:00 a.m. and end at 4:45 p.m. on Saturday, Sunday and state holidays. The breaks between visits will be reduced from 30 minutes to 15 minutes.

The facility administration is to ensure that the visitation area is cleaned between visits and those inmates and visitors are positioned in the visitation room on time to begin their visits.

Beginning on June 22, 2022, the length of visits will change from 1 hour to 2 hours in the Visitation Scheduler and visitors will be able to schedule 2-hour visits for the weekend of July 2, July 3 or July 4, 2022.

The new visitation blocks are as follows:

• 8:00 a.m. to 10:00 a.m.
• 10:15 a.m. to 12:15 p.m.
• 12:30 p.m. to 2:30 p.m.
• 2:45 p.m. to 4:45 p.m.

Family & Friends of Inmates:  See the summary below for the new visitation process for face-to-face visitation.  If you are an existing registered visitor using video visitation. If you would like a face-to-face visit with an inmate in a VADOC facility, you must get approval through a visitation application with the VA Department of Corrections prior to scheduling a visit.  

New to Face-to-Face Visitation in VADOC facilities:

• The Visitor submits an application through the Virginia Department of Corrections' website using the following link:  https://vadoc.virginia.gov/families-friends-of-offenders/visiting-an-offender   NOTE : it takes 30 to 90 days for Central Visitation to approve a new application for the visitor. This process requires the Visitor to pass a background check.
• Once reviewed, the Visitor receives an email from the VADOC stating approved or denied with reason.  If approved, the Visitor creates an account through VisManager ( https://vadoc.gtlvisitme.com ) to link the Inmate to your account.
• Once the Visitor’s account is established, the account goes into “waiting approval” to schedule a face to face visit. However, you can continue video visitation through the process.
• Once the Visitor receives an email from [email protected] stating you have been added as an approved Visitor, the Visitor may now schedule a date and time to visit face to face with the inmate. NOTE :  Non-contact visits are offered on Wednesday and face to face (contact) visits are on Saturday and Sunday.

If you are pregnant or have a medical condition that prohibits you from going through the electronic scanning device, you will need to bring documentation from your medical provider.

Further details available on the VADOC website  https://vadoc.virginia.gov/families-friends-of-offenders/visiting-an-offender

Wallens Ridge Visits as of 3/1/2023

Introducing WebRTC for Internet video visitation.  

WebRTC is replacing the flash player technology currently in use. This will allow the use of an IOS device for both scheduling and conducting Internet video visits. Family/friends will no longer need to use the VisBridge application.

Using Safari, IOS users should navigate to  https://VADOC.gtlvisitme.com/app for scheduling and conducting Internet video visits.

Android Users will need to update to the latest version of the applications  GTL – Schedule Visits (1 of 2) and GTL – Internet Visits (2 of 2).  Users will also need to change auto-update to enabled instead of disabled.

WE RECOMMEND USING HEADPHONES FOR VIDEO VISITS TO ELIMINATE BACKGROUND NOISE AND IMPROVE AUDIO QUALITY.

MONITORING & RECORDING

All video visits are monitored in real time, recorded and retained. Violation of visitation rules and displays of inappropriate conduct/inappropriate language may result in immediate termination of your video visit, with or without warning.  Violation of the rules will include, at minimum, a 12 month ban from video visitation privileges.  Your use of video visitation, and acceptance of the rules, is both consent to the audio/video recording as well as agreement to the visitation rules. 

PROHIBITED CONDUCT

-  Any display of nudity/exposure or removal of clothing

-  Any behavior or actions of a sexual nature

-  Any ongoing use of inappropriate language

-  Any use or display of weapons, drugs, alcohol or related paraphernalia

-  Any unlawful activity or depiction of unlawful activity 

-  Any recording or filming of a visit by any visitor participant or any third party

-  Any addition of visitors utilizing any technology aside from the GTL visitor web application.

Violation of the rules will include, at minimum, a 12 month ban from all video visitation privileges.

California Residents Only : Under CCPA you have the right to request what personal information GTL has collected about you in the past 12 months and request that such information be deleted. If you wish request this information, please click here  accountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349.

AFOI information:

In partnership with GTL and the Virginia Department of Corrections, AFOI – Assisting Families of Inmates offers two forms of video visitation: video visitation from one of 6 visitor centers located throughout the state using at-home video visitation. These services are available for all 40 major state correctional facilities. The cost for video visits using either method is $0.40/minute available in two time blocks—25 minutes for $10 or 55 minutes for $22.

VIDEO VISITATION FROM A VISITOR CENTER

Visitor centers provide a comfortable environment to video visit with an offender. These 6 centers are located in Richmond, Roanoke, Alexandria, Fredericksburg, Petersburg, and Norfolk. This option for video visitation allows those who do not have the necessary technology at-home access to video visitation. Additionally, for those that want to visit with an offender who does not qualify for enhanced, at-home video visitation, this may be an option (subject to approval).

The application process for video visitation from a visitor center is separate from at-home video visitation and is coordinated by AFOI. To learn more or apply, visit the AFOI website , call 804.643.2401, or e-mail [email protected] .

AT-HOME VIDEO VISITATION

Enhanced video visitation using at-home technology enables visitors to visit from the comfort of their own home. Enhanced, at-home video visitation is supported on home computers (desktops or laptops), tablets, and Android smartphones. iPhones and iPads are not compatible for video visits, but they can be used for scheduling purposes.

If using an Android smartphone or tablet, you can download these two apps from the Google Play store - GTL - Schedule Visits (1 of 2) and GTL - Internet Visits (2 of 2) . You must download both apps in order to use enhanced video visitation on these devices. To register and schedule enhanced, at-home video visitation from all other devices, visit https://vadoc.gtlvisitme.com/app .

Facility Visitation Schedule

All institutions typically allow visiting on Saturdays, Sundays, and state holidays. However, visitation procedures at individual institutions may vary and can be changed at any time. Please contact the facility directly before planning a visit to obtain further information.

Find contact information in our  facility directory.

Please note that the officially recognized Virginia state holidays are listed as follows:

• New Year’s Day
• Martin Luther King, Jr. Day
• George Washington Day
• Memorial Day
• Independence Day
• Columbus Day & Yorktown Victory Day
• Election Day
• Veterans Day
• Thanksgiving
• Day After Thanksgiving

Accessibility

We provide reasonable accommodation during visitation for those who are disabled. If you have a mobility impairment, please contact the facility before visiting to ensure accommodations are in place.

Service or guide animals may be permitted in the visitation area based on specific circumstances. Please submit a request to the facility to receive proper approval before your visit.

You can find more information in  Operating Procedure 851.1.

Visitors with Medical Conditions

If you are pregnant or have a medical condition that prohibits you from going through the electronic scanning device on the day of your scheduled visit, you will need to bring documentation from your medical provider. The documentation must confirm that you are unable to pass through the electronic scanning device due to your condition. An alternate search procedure will be offered to you.

For visitors needing accommodation to enter a VADOC facility with medication, you must obtain a doctor's note indicating that the medication must be maintained on your person. At least one week prior to the scheduled visit, you must contact the Facility Unit Head or designee to gain approval to enter the facility with medication.

• Visitor ID or Email

ATTENTION DESKTOP VISITORS!

There’s a new way to video visit online that requires a new desktop application, GTL VisBridge. To download, please log into your visitor account at least 10 minutes before your next visit, select “Internet Visit Tester” from the menu bar, then follow the prompts.

For a step-by-step tutorial, watch the video below:

Watch the how to for Windows | Watch the how to for Mac

Please Note: This new application is only for visitors using a desktop or laptop. Mobile visitors will continue to use the current  GTL VisMobile app.

Visit from your Android Phone or Tablet

With the GTL VisMobile App you can register online, schedule and manage your appointments, and visit from your favorite Android device.

Download GTL VisMobile

• Visitor ID or Email

In-Person Visitation   In-Person Visits

Only persons approved to visit (see  PD 05.03.140 Prisoner Visiting ) will be permitted to schedule a visit. If you are not approved to visit, you may apply to be approved by completing a  MDOC Visiting Application CAJ-103  and returning the completed application to the facility where the prisoner you would like to visit is housed.   

Scheduling :  All individuals who are approved to visit are required to schedule an appointment using the GTL Scheduler before visiting a prisoner.  Visitors are required to schedule the visit at least 72 hours prior to the visit, but not more than 7 days prior to the visit.  A maximum of FIVE visitors may visit a prisoner at one time.  The duration of a visit shall not exceed two hours.  The MDOC recommends visitors arrive at the facility 30 minutes before their scheduled visit.

VISITORS MAY SCHEDULE UP TO ONE VIDEO VISIT EVERY TWO DAYS.

VISITORS MAY SCHEDULE UP TO TWO SEPARATE IN-PERSON VISITS ON THE SAME DAY.

Technical or billing issues:  

Should be addressed with GTL Support at:

Call : (855) 466-2832

Email :   [email protected]  

THE MDOC RECOMMENDS USING HEADPHONES FOR VIDEO VISITS TO ELIMINATE BACKGROUND NOISE AND IMPROVE AUDIO QUALITY.

Only persons approved to visit, as outlined in PD 05.03.140 Prisoner Visiting , will be permitted to schedule a visit. If you are not approved to visit, you may apply to be approved by completing a  MDOC Visiting Application CAJ-103   and returning the completed application to the facility where the prisoner you would like to visit is housed.

Visitors and prisoners who are subject to a visiting restriction will not be permitted to participate in a video visit.

Number of Visits Allowed Per Month: 

Level I - EIGHT

Level II - SEVEN

Level IV (General Population and Protection) - FIVE

Level V (General Population and Proctection) -  FOUR 

Segregation (Administrative, Punitive, Temporary) - FOUR 

STG I - THREE

STG II - TWO non-contact visit

Level I - FIVE

Level II - FOUR

Level IV (General Population and Protection) - THREE

Level V and STG I - TWO

Segregation and STG II - ONE

Scheduling Visits  

All individuals who are approved to visit are required to schedule an appointment using the GTL Scheduler before visiting a prisoner.  Visitors are required to schedule the visit at least 72 hours prior to the visit, but not more than 7 days prior to the visit.  A maximum of four visitors may visit a prisoner at one time.  The duration of a visit shall not exceed two hours.  The MDOC recommends visitors arrive at the facility 30 minutes before their scheduled visit.

In-person Visitation |  In-Person Visits

  For the safety of the employees and the public, in-person visits are not permitted for prisoners who are housed in a facility under a COVID outbreak or housed in a COVID quarantined/isolation unit. All visitors, including a minor child’s parent or legal guardian, and prisoners shall sign a liability waiver before an in-person visit takes place.  All existing MDOC policies, procedures, manuals, and rules that govern in-person visits and gate security apply unless otherwise outlined in this   DOM

Video Visitation

Scheduling:  All individuals who are approved to visit are required to schedule an appointment using the GTL Scheduler before visiting a prisoner.  Visitors are required to schedule the visit at least 48 hours prior to the visit, but not more than 7 days prior to the visit.  A maximum of five persons may be scheduled to participate in a video visit. The names of all visitors must be provided at the time the visit is scheduled.

A minor must be accompanied on a video visit by the child’s legal guardian; by an immediate family member of the child or by a DHHS/Friend of the Court/contractor employee on official business or conducting a family visit. An unaccompanied minor is not permitted to participate in a video visit with a prisoner.

WebRTC is the current technology used for Video Visitation.

iOS users will need to ensure the default Apple device browser is set to Safari. Using Safari, users should navigate to   midoc.gtlvisitme.com/app   for scheduling and conducting video visits.

Video Visit Rules

ALL video visits are monitored and recorded, the use of video visitation and acceptance of the rules is both consent to the video recording as well as agreement to the MDOC Video Visitation Standards. There is no expectation of privacy during video visits. 

The video visit should be a positive opportunity to connect with the prisoner; to ensure that the visit goes as planned please be aware of and in compliance with the standards of dress and behavior identified in the MDOC Video Visiting Standards:   Video Visiting Standards

Standards include the following  (Please be aware that this list is not inclusive of all behaviors which may be of concern and/or prohibited) :

Only those persons approved for the video visit may be allowed to participate or be seen during the visit. Allowing unscheduled visitors to participate in a video visit is prohibited.

Visiting from a public venue (e.g. church, school, restaurant, party, reunion, etc.) is prohibited.

All parties must remain seated throughout the entire visit.

All parties must remain completely clothed throughout the entire visit.

Obscene or sexually suggestive gestures are prohibited.

Use of electronic devices and telephones during a video visit is prohibited.

Display of money, drugs, or weapons during a video visit is prohibited.

Participating in a video visit in a moving vehicle is prohibited.

Additional Video Visiting Information:   Video Visitation

In-Person Visits canceled by the MDOC facility will not be counted against the prisoner’s monthly visit.

Video Visitation - Check-in

Prepare to check-in for the video visit 15 minutes prior to the start of the visit. Each visitor will be asked to produce required identification at that time.

Canceling a Visit

Video Visits  may be canceled up to 48 hours in advance of a scheduled visit without counting against the prisoner’s monthly allotted visits. Video Visits canceled less than 48 hours in advance will be counted as a visit, and the visit will be deducted from the prisoner’s monthly visit allotment.

Video visits cancelled up to 48 hours in advance of the scheduled visit will be refunded the entire visit cost.

Video visits cancelled less than 48 hours and up to 24 hours prior to the visit will be refunded 50% of the visit cost.

Video Visits canceled by the MDOC facility or due to VERIFIED technical difficulties with the Video Visiting platform will not be counted against the prisoner’s monthly visit allotment and a 100% refund will be applied.

In-Person Visits  may be canceled up to 72 hours in advance of a scheduled visit without counting against the prisoner’s monthly allotted visits.

• Visitor ID or Email