10 trip ticket nj transit

You have several options. Pick the one that best suits your travel needs:

• - Purchase a discounted M&E HOB pass or ticket, which will be cross-honored on the bus. Discounted HOB passes and tickets must be purchased at an New Jersey Transit rail station, Ticket Vending Machine or through the MyTix feature on the New Jersey Transit mobile app.
• - PATH will cross honor at HOB, 33 rd Street and the World Trade Center. NY Waterway will cross honor at HOB, W.39 th Street, World Financial Center and Pier 11 ferry terminals.
• - Purchase a regular M&E PSNY pass or ticket to make this journey.
• - Your PSNY pass or ticket may also be used on rerouted HOB service.
• - You will purchase a regular PSNY pass or ticket from the station and rail line you choose.
• Take one of the early morning M&E Midtown Direct trains operating into PSNY. Discounted HOB passes will be good for this trip.

My needs are best met by taking a rerouted train inbound in the morning, but a bus outbound in the evening. Do I need to purchase two different passes or tickets? Take advantage of the cross-honoring option being offered. Buy a discounted M&E HOB pass or ticket, and it will be cross-honored on the bus.

I really need flexibility. Many days I ride to PSNY from Summit, but work and meetings frequently mean I need to board at different stations along other rail lines using New Jersey Transit’s optional honoring policy. How can I keep those options open? Purchasing a PSNY pass or ticket from Summit would give you the most flexibility. It would be accepted on rerouted HOB trains, on the Newark Light Rail connecting option, as well as on the other rail lines as you have been doing.

I’m confused on the dates. Trains won’t be rerouted to HOB until July 10, but you’re telling me to buy a July discounted M&E HOB pass? What about that first week in July when the trains are still running to PSNY? Discounted July M&E HOB passes will be accepted to PSNY July 1-9. Also discounted August M&E HOB passes will be accepted to HOB on September 1.

I work near Penn Station and my work schedule is Sunday-Thursday. What will my commute be? One option would be to take the Midtown Direct train to/from PSNY on Sunday as you have in the past. Then, Monday-Thursday, take the rerouted HOB train and connect at HOB to PATH to reach 33rd Street station. Your discounted M&E HOB pass will cover both routes. If you are traveling using a one way, round-trip or 10 trip tickets, you will buy a PSNY ticket for Sunday and discounted M&E HOB tickets for Monday-Thursday. Early morning Midtown Direct service to PSNY might also be an option for the weekdays.

Is my discounted M&E HOB pass or ticket accepted on other New Jersey Transit rail lines? Discounted M&E HOB passes and tickets are not accepted on other New Jersey Transit rail lines. Stations covered under the discounted M&E HOB fare program For travel between Hoboken Terminal and: Newark Broad Street Highland Avenue Millburn Madison Mount Tabor Lake Hopatcong New Providence Stirling Bernardsville East Orange Mountain Station Short Hills Convent Station Denville Netcong Murray Hill Millington Far Hills Brick Church South Orange Summit Morristown Dover Mount Olive Berkeley Heights Lyons Peapack Orange Maplewood Chatham Morris Plains Mount Arlington Hackettstown Gillette Basking Ridge Gladstone

There will be four Midtown Direct trains into PSNY on the M&E before 7 a.m. Aren’t those trains going to be crowded? And will there be Midtown Direct during the p.m. commute to get me home? Yes. Customers must travel to Hoboken to access westbound M&E service or consider other options.

I plan to take the early morning Midtown Direct trains into PSNY and the PATH home. Do I purchase a monthly pass to Hoboken or PSNY? A Hoboken pass will be cross-honored on early morning Midtown Direct trains.

Will Montclair-Boonton Line Midtown Direct trains stop at Broad Street Station during peak hours? Will Montclair-Boonton Line Midtown Direct trains stop at Broad Street Station during peak hours? No. All Montclair-Boonton Line customers should check schedules as station stops may have changed.

This service disruption is only in effect on weekdays, correct? On the weekends, I can travel as I usually do into PSNY? Is my monthly pass to Hoboken valid to PSNY on weekends? If I’m not a monthly pass holder and I travel to NY on the weekends, do I need to purchase a HOB or NY ticket? Yes. Yes. Yes. Purchase a NY ticket

Will I be able to utilize my New Jersey Transit monthly pass on NY Waterway ferries at Weehawken? New Jersey Transit monthly passes will only be cross-honored on NY Waterway ferries at Hoboken Terminal.

I travel into New York City during mid-day. Will I be able to use the ferry from Hoboken to W. 39th St? The NY Waterway ferry service between Hoboken and W. 39th St. will only operate between 7:00-10:00 a.m. and 4:00-8:00 p.m. Customers traveling at different times will be able to access NY Waterway regular ferry service to/from Pier 11/Wall Street or the World Financial Center or they can use PATH.

I hear there will be buses from South Orange train station. Where will that take me and what ticket do I need? New Jersey Transit will have additional buses on standby to provide supplemental service from South Orange Station, and express to PABT should overcrowding arise on the 107 bus route. The HOB ticket will be cross-honored on buses traveling from South Orange Station to PABT.

How will you communicate to customers if this plan is extended? New Jersey Transit is and will continue to be engaged in a very active customer communication effort on both traditional and new media platforms and our website. Examples of ways we will communicate include using Twitter, Facebook, the dedicated marquee on our website, My Transit Alerts, text and email to a customer’s cell phone, radio and television outlets, and on public announcement systems.

Why is my train operating with one less car than it normally has? For trains continuing to operate to Penn Station, we had to reduce the consists of select trains in order to have trains fit on the remaining available tracks. All of the tracks being taken out of service are longer tracks. Five of the tracks remaining in service at PSNY are tracks that are not long enough to hold our longer trains. A number of trains that normally operate with 10 cars and a locomotive will now operate with only 9 cars. For trains diverted to Hoboken, we have reduced the number of cars on select trains as the tracks in Hoboken are shorter than tracks in New York. There are a number of regularly scheduled M&E trains to Hoboken that will operate with increased seating. We do expect that many M&E customers will change their travel times and patterns for the summer due to the change in travel options.

Why is my M&E or Montclair-Boonton Line train making different stops or not making all of the normal stops? With the changes in service options, we are anticipating that many customers will change travel patterns. We have adjusted the stopping patterns of select trains to prepare for those different choices and to attempt to match seats to projected ridership.

I normally take the NJCL train to Hoboken. During this time period, it is only running as far as Newark Penn Station. Why is it not running to Hoboken and what are my options to get to Hoboken? With all of the M&E trains diverted to Hoboken, There is not enough room in Hoboken to continue to run the NJCL trains to that terminal. Customers on the RVL, NEC and NJCL who wish to travel to Hoboken may use their normal Hoboken ticket for travel through Secaucus Junction to Hoboken. Please see a fare gate attendant in Secaucus to pass through the fare gate.

Will the Raritan Valley Line mid-day and evening Midtown Direct service continue to operate to PSNY? Regular weekday schedules will be in effect with minor adjustments.

Why would I use the Newark Light Rail’s Broad Street Extension service? The ‘Broad Street Extension’ offers a connection between Broad Street Station and Newark Penn Station. Once there, customers can board Northeast Corridor and North Jersey Coast Line trains to Penn Station New York – as well as PATH trains traveling into New York City.

How often will the Broad Street Extension trains operate? The service will operate every 10 minutes in each direction during the busy parts of the day, from 6:30 a.m. to 9:30 a.m. and 3:30 p.m. to 8:00 p.m. Outside of the peak periods, trains operate every 30 minutes.

Where can I access the Broad Street Extension? You can board the Broad Street Extension trains at street level, outside the main entrance at Newark’s Broad Street Station, or at Newark Penn Station, on Platform 2 of the lower level.

Will I have to pay an additional fare? You can use your valid New Jersey Transit monthly or weekly rail pass (imprinted with a zone number) to ride on Newark Light Rail’s Broad Street Extension at no additional charge.

How would I buy a ticket and how much is the fare? Tickets are sold at Ticket Vending Machines (TVMs) located at Newark Penn Station and at the main entrance of the Newark Broad Street Station. The adult one-way fare is $1.60.

How do I ‘validate’ the ticket for use? Each daily ticket needs to be validated (time-stamped) just before your trip using machines located near the TVMs. Once onboard, you may be asked to show your ticket to fare inspectors making random inspections.

Will other passes or tickets be accepted to travel on connecting services at Hoboken Terminal? Yes. In addition to Morris & Essex Lines passes and tickets, Montclair-Boonton, Main/Bergen County, Pascack Valley and North Jersey Coast lines passes and tickets with Hoboken as the final destination will be accepted for travel on weekdays only on NY Waterway Ferry, PATH, and the 126 Bus Line services at Hoboken Terminal to/from NY from July 10 to September 1. They will not be valid for travel on PATH service to/from Newark Penn Station.

NJ Transit issuing refunds for some unused one-way tickets. Here's what to know

By cherise lynch • published 7 mins ago • updated 7 mins ago.

Do you have old and unused NJ Transit tickets lying around? You may be eligible for a refund.

NJ Transit announced Wednesday that refunds will be made available for unused one-way bus, rail and light rail tickets purchased prior to June 1.

The agency said the new policy will also apply to rail 10-trip tickets, which are the equivalent of 10 one-way rail tickets purchased in a single transaction.

Tickets purchased on, or after, June 1 must be used by July 31 and will not be eligible for refunds.

Get Philly local news, weather forecasts, sports and entertainment stories to your inbox. Sign up for NBC Philadelphia newsletters.

The agency strongly urges customers to avoid purchasing any additional one-way tickets that they cannot use by July 31.

Starting July 1 all one-way tickets, including rail ten-trip tickets, will be valid for 30 days, including the date of purchase.

How do I request a refund?

If you have paper tickets , you can bring those to a customer service office. You will need to provide contact information and should have your receipt in order to expedite the refund process. If you do not have a receipt, you will be asked to provide contact information and the last four digits of the credit card used for purchase.

If you bought tickets online , you should print out the unused one-way tickets and follow the instructions on the printed tickets.

All unused mobile app tickets will be automatically converted to a credit in the amount of the unused one-way tickets in your electronic wallet. You do not need to take any action to receive this credit.

WATCH: Bodycam footage shows NJ Transit officers save choking child

Ricardo, the NJ Transit bull, hospitalized with life-threatening infection

What are the customer service hours.

Hoboken Terminal

• Monday through Friday - 6:30 a.m. to 8 p.m.
• Saturday and Sunday - 8 a.m. - 5 p.m.

Newark Penn Station

• Monday through Friday - 6:30 a.m. to 10 p.m.
• Saturday and Sunday - 8 a.m. to 5 p.m.

New York Penn Station

• Monday through Friday - 6 a.m. to 11 p.m.
• Saturday and Sunday - 7 a.m. to 11 p.m.

Port Authority Bus Terminal

• Monday through Friday - 7 a.m. to 8 p.m.
• Closed Saturday and Sunday

Secaucus Junction

• Monday through Friday - 5:30 a.m. to 10 p.m.
• Saturday and Sunday - 6:30 a.m. to 10 p.m.

Trenton Transit Center

• Monday through Friday - 6 a.m. to 8 p.m.

Sign up for our Breaking newsletter to get the most urgent news stories in your inbox .

This article tagged under:

• New Jersey Tourism
• New Jersey Hotels
• New Jersey Bed and Breakfast
• New Jersey Vacation Rentals
• Flights to New Jersey
• New Jersey Restaurants
• Things to Do in New Jersey
• New Jersey Travel Forum
• New Jersey Photos
• All New Jersey Hotels
• New Jersey Hotel Deals
• Last Minute Hotels in New Jersey
• Things to Do
• Restaurants
• Vacation Rentals
• Travel Stories
• Rental Cars
• Add a Place
• Travel Forum
• Travelers' Choice
• Help Center

New Jersey public transport - 10 Trip ticket price - New Jersey Forum

• United States    
• New Jersey (NJ)    

New Jersey public transport - 10 Trip ticket price

• United States Forums
• Europe Forums
• Canada Forums
• Asia Forums
• Central America Forums
• Africa Forums
• Caribbean Forums
• Mexico Forums
• South Pacific Forums
• South America Forums
• Middle East Forums
• Honeymoons and Romance
• Business Travel
• Train Travel
• Traveling With Disabilities
• Tripadvisor Support
• Solo Travel
• Bargain Travel
• Timeshares / Vacation Rentals
• United States forums
• New Jersey forum

Hello, I can't find what is the price of 10 Trip ticket:

Ten-Trip Tickets

Ten-trip tickets are valid for ten one-way trips. Some ten-trip tickets are discounted. Discounted ten-trip bus tickets are valid for 20 days. Full-fare ten-trip bus tickets are valid until used.

http://www.njtransit.com/ti/ti_servlet.srv?hdnPageAction=BusTicketsTo

tickets vary on cost by the number of zones you go through (up to 5). A 1 zone might be a dollar, a 2 zone $1.75. so it is best to but the right ticket for the trip you need. if you need 10- 4zones, buy that, they don't expire

And the 10-trip is about a 10% discount over the full price. But if you're 62+ you qualify for the senior fare which is less than 50% off

Whoops, should have read, "more than 50% off"

This topic has been closed to new posts due to inactivity.

• Trop Poker 11:44 am
• Does Anyone Know If Which Bally's Tower Has First Floor... yesterday
• Booked AC Now Where To Stop On the Way There And Back yesterday
• Evening train Red Bank to New York yesterday
• Beach chair rentals May 13, 2024
• New Brunswick to manhattan via train May 13, 2024
• Newark airport parking May 13, 2024
• Albany NY to Newark Airport May 12, 2024
• Transpo between Newark Airport n MOYNAHAN May 12, 2024
• Where to bet Preakness while in Atlantic City May 12, 2024
• Long Term Car Rental ( 4Months) May 10, 2024
• New in 2024 and what is gone? May 10, 2024
• Ground transportation from Newark to Ocean Grove May 10, 2024
• Newark parking pickup May 10, 2024
• Best Family NJ Shore Beach Town - Voice Opinion & Vote 18 replies
• NJ Transit monthly pass 10 replies
• Where to stay in New Jersey with Easy Access to NYC 9 replies
• Best Day Trips in NJ 4 replies
• Car rental near Trenton Train Station? 5 replies
• Where to stay (we want to do Six Flags) 7 replies
• Hotels in New Jersey near train station for Manhattan 2 replies
• Cheap Motels Route 1 North NJ 5 replies
• Rafting on Delaware Water Gap 6 replies
• Theme rooms/ Fantasy rooms? Near the shore? Anywhere? 3 replies

New Jersey Hotels and Places to Stay

• what about New Jersey
• How do I use NJ Transit

• Gov + Legislature
• Criminal Justice
• Social Justice
• Election 2024
• Transportation

NJ Transit will issue refunds for some tickets bought before June 1

Riders called for action after agency announced new expiration date policy for tickets, by: sophie nieto-munoz - may 15, 2024 11:05 am.

A new policy starting July 1 will put a 30-day expiration date on all tickets, a move that angered riders who buy bus and train tickets in advance. (Photo by Edwin J. Torres/NJ Governor’s Office)

NJ Transit will offer refunds on some tickets purchased before June 1 in response to criticism of the agency’s new policy that applies 30-day expiration dates to tickets.

The refund policy, announced Wednesday, will apply to all one-way bus, train, and light rail tickets bought before June 1, and will also apply to 10-trip train tickets purchased then.

The reversal comes after lawmakers and commuters blasted the rail agency for its new expiration date policy, part of a package  approved in April  that included fare hikes of up to 15% starting July 1 — and a 3% increase each year after. Adding expiration dates to tickets will provide a revenue boost of tens of millions annually, the agency says.

The agency said the overwhelming majority of customers typically do not purchase more than three months of tickets in advance, but the refund option will help people who purchased tickets before the new expiration date policy was announced.

Ticket holders seeking refunds will be able to do so starting Aug. 1 and through Dec. 31.

Previously, people could buy as many transit tickets as they wanted with no worry they’d expire. Under the proposal approved by NJ Transit in April, all one-way tickets purchased after July 1 will only be valid for 30 days.

Tickets purchased in June won’t be eligible for a refund, and all one-way tickets purchased before July 1 will expire on July 31, regardless of purchase date.

“Ticket expiration policies are consistent with transit industry best practices across the country,” NJ Transit said in a statement.

The cash-strapped transit agency says that with the new fare hikes, it will close the roughly  $100 million budget gap it faced for the upcoming fiscal year . But another shortfall of nearly $800 million is expected in the budget year beginning in July 2025, even considering the revenue from fare hikes.

Senate President Nicholas Scutari (D-Union) last week threatened to introduce legislation to reverse NJ Transit’s expiration date policy if the agency didn’t honor the full value of tickets purchased before the agency announced the change. On Wednesday, Scutari said he welcomes the move by the agency to refund riders.

“NJ Transit has a responsibility to respect the consumer rights of its riders by treating them fairly. If they want to sell tickets with expiration dates, it should be on the tickets or the purchasers should be informed at the time of sale. That is a reasonable expectation for any customer, including riders who rely on the services of a public transit agency,” he said.

How to request a refund 

Refunds are expected to take about three to four weeks, and will go much faster for customers who kept their receipts, the agency said in its announcement.

All mobile app tickets will be automatically converted to a full-value credit if unused by August 1.

People who bought online should print out their tickets before June 1. Instructions on how to seek a refund are included on printed tickets.

Customers with paper tickets must visit a customer service office near them with their receipts. If you don’t have receipts, you’ll be asked to provide the last four digits of the credit card used to purchase the tickets.

Customer service offices are located in Hoboken Terminal, Newark Penn Station, Secaucus Junction, Trenton Transit Center, New York Penn Station, and the Port Authority Bus Terminal.

GET THE MORNING HEADLINES DELIVERED TO YOUR INBOX

Our stories may be republished online or in print under Creative Commons license CC BY-NC-ND 4.0. We ask that you edit only for style or to shorten, provide proper attribution and link to our website. AP and Getty images may not be republished. Please see our republishing guidelines for use of any other photos and graphics.

Sophie Nieto-Munoz

Sophie Nieto-Muñoz, a New Jersey native and former Trenton statehouse reporter for NJ.com, shined a spotlight on the state’s crumbling unemployment system and won several awards for investigative reporting from the New Jersey Press Association. She was a finalist for the Livingston Award for Young Journalists for her report on PetSmart's grooming practices, which was also recognized by the New York Press Club. Sophie speaks Spanish and is proud to connect to the Latinx community through her reporting. You can reach her at [email protected] .

New Jersey Monitor is part of States Newsroom , the nation’s largest state-focused nonprofit news organization.

Related News

Plan Your Trip

Plan your trip by finding what bus, train, or ferry to take to reach your destination. Simply specify where you are leaving from and where you'd like to go, and we'll find the possible routes to reach your destination.

NJ Transit will issue refunds for some tickets bought before June 1

NJ Transit will offer refunds on some tickets purchased before June 1 in response to criticism of the agency’s new policy that applies 30-day expiration dates to tickets.

The refund policy, announced Wednesday, will apply to all one-way bus, train, and light rail tickets bought before June 1, and will also apply to 10-trip train tickets purchased then.

The reversal comes after lawmakers and commuters blasted the rail agency for its new expiration date policy, part of a package  approved in April  that included fare hikes of up to 15% starting July 1 — and a 3% increase each year after. Adding expiration dates to tickets will provide a revenue boost of tens of millions annually, the agency says.

The agency said the overwhelming majority of customers typically do not purchase more than three months of tickets in advance, but the refund option will help people who purchased tickets before the new expiration date policy was announced.

Ticket holders seeking refunds will be able to do so starting Aug. 1 and through Dec. 31.

Previously, people could buy as many transit tickets as they wanted with no worry they’d expire. Under the proposal approved by NJ Transit in April, all one-way tickets purchased after July 1 will only be valid for 30 days.

Tickets purchased in June won’t be eligible for a refund, and all one-way tickets purchased before July 1 will expire on July 31, regardless of purchase date.

“Ticket expiration policies are consistent with transit industry best practices across the country,” NJ Transit said in a statement.

The cash-strapped transit agency says that with the new fare hikes, it will close the roughly  $100 million budget gap it faced for the upcoming fiscal year . But another shortfall of nearly $800 million is expected in the budget year beginning in July 2025, even considering the revenue from fare hikes.

Senate President Nicholas Scutari (D-Union) last week threatened to introduce legislation to reverse NJ Transit’s expiration date policy if the agency didn’t honor the full value of tickets purchased before the agency announced the change. On Wednesday, Scutari said he welcomes the move by the agency to refund riders.

“NJ Transit has a responsibility to respect the consumer rights of its riders by treating them fairly. If they want to sell tickets with expiration dates, it should be on the tickets or the purchasers should be informed at the time of sale. That is a reasonable expectation for any customer, including riders who rely on the services of a public transit agency,” he said.

How to request a refund 

Refunds are expected to take about three to four weeks, and will go much faster for customers who kept their receipts, the agency said in its announcement.

All mobile app tickets will be automatically converted to a full-value credit if unused by August 1.

People who bought online should print out their tickets before June 1. Instructions on how to seek a refund are included on printed tickets.

Customers with paper tickets must visit a customer service office near them with their receipts. If you don’t have receipts, you’ll be asked to provide the last four digits of the credit card used to purchase the tickets.

Customer service offices are located in Hoboken Terminal, Newark Penn Station, Secaucus Junction, Trenton Transit Center, New York Penn Station, and the Port Authority Bus Terminal.

New Jersey Monitor

Get our newsletters.

FL TaxWatch state budget report: ‘Something must be done to limit number of member projects’

Microplastics filter for laundry wins top prize at great lakes aquahacking challenge , support news you trust, related news.

As vacated Centralia funeral home prepares for new tenant, owner makes a startling find

A gust of hope in Searsport with promise of new jobs, economic boost from wind port

Durham leaders hope 2024 will be different for local workforce housing legislation

Fort Dodge foundation director fired for lying to board of directors

Alaska House approves bill designed to unify Railbelt electric transmission system

Gavin Newsom’s budget proposal ditches promise to fund 5 years of growth for UC and Cal State

NJ Transit will refund old unused tickets after backlash from customers

N J Transit will offer refunds for unused one-way bus, rail and light rail tickets purchased before June 1, 2024, after receiving a firestorm of criticism from riders that their unused tickets would be worthless after a July 1 policy change took effect.

NJ Transit officials announced the refund process Wednesday morning. The refunds start on Aug. 1 and continue through Dec. 31.

It addresses criticisms about a new policy that all one way tickets will expire in 30 days, beginning on July 1, regardless of when purchased. Before that policy was passed, as part of the 15% fare increase package approved by NJ Transit’s board on April 10 , tickets didn’t expire until used.

So far, 16 people filed complaints with the state Consumer Affairs Division, which determined it doesn’t have jurisdiction over NJ Transit and referred those cases to NJ Transit.

State Senator Raj Mukherji, D-Hudson tweeted that he planned to introduce legislation to force the agency to provide refunds. State Senate President Nick Scutari, D-union, called on NJ Transit to reverse its policy of invalidating tickets sold with no expiration date four days ago.

“I welcome NJ Transit’s response in offering refunds to customers who purchased tickets in good faith only to learn after the fact that they would be worthless if not used by a newly imposed deadline,” he said in a statement. “Reversing that policy is the only thing to do. Providing reimbursements will help correct that wrong and make the purchasers whole.

Some riders complained that they risked losing hundreds of dollars in tickets they couldn’t use before the July 31 deadline. Some type of refund was hinted at by NJ Transit CEO Kevin Corbett last week.

The refund policy applies to one way and 10-trip bus, rail and light rail tickets purchased before June 1. Tickets purchased on June 1 and beyond are subject to the 30-day expiration policy, officials said.

Art Salisch commuted daily from Princeton Junction to New York City until he lost his job in January. He said he thought he’d be stuck with the 45 one-way senior citizen-rate tickets he purchased in advance, losing $330.75.

“I am pleased that they realized the issues that the original policy caused,” he said. “NJ Transit didn’t need to be as draconian especially that the main customers affected were seniors and the disabled.”

Other riders who purchased tickets with pre-tax commuter benefits questioned how refunds would work for them for tickets purchased last year and if cash or credit refunds would have tax implications for them.

How refunds work depends on the type of ticket, with paper tickets requiring the most action by passengers while unused tickets purchased with the NJ Transit Mobile App require the least amount of action by riders.

Unused mobile app tickets purchased before June 1, 2024, that are still unused by Aug. 1, 2024, will be automatically converted to a credit for the amount of the unused one-way tickets in the customer’s electronic wallet. Those customers don’t need to take any action to receive this credit.

Customers with unused paper tickets purchased before June 1, 2024, should bring those tickets to a customer service office at New York or Newark Penn Station, Hoboken Terminal, Port Authority Bus Terminal, Secaucus Junction or Trenton Transit Center. They need to provide contact information and should have receipts to expedite the refund process.

Customers without a receipt will be asked to provide contact information and the last four digits of the credit card used for the purchase to have the money refunded to the credit card.

Refunds will take longer to process for those customers with no receipt or other transaction information. Those tickets and information will be forwarded to NJ Transit’s Refund Department for verification and processing before the refund is issued. Refund processing is expected to take approximately three to four weeks.

Riders who purchased tickets online should print out unused one-way tickets purchased prior to June 1, 2024, and bring them to a customer service office and follow the instructions for printed tickets.

“I suppose it is a compromise but should not entail a special trip to certain places to accomplish, nor have deadlines,” said Joe Versaggi, New Jersey Association of Railroad Passengers president, who was among those who filed a complaint . “There is no excuse why they cannot grandfather tickets bought prior to July 1.”

Versaggi said NJ Transit should follow the same refund and policy as New York’s MTA commuter railroads.

“They can look right across the Hudson at MTA where tickets are valid for 60 days (not 30) and are refundable for a $10 fee - as ongoing policy,” he said.

NJ Advance Media reporter Karin Price Mueller contributed to this report.

Our journalism needs your support. Please subscribe today to NJ.com .

Larry Higgs may be reached at [email protected] . Follow him on X @CommutingLarry

©2024 Advance Local Media LLC. Visit nj.com. Distributed by Tribune Content Agency, LLC.

• Submit Resume
• Procurements
• Post Solicitation
• Some riders furious as NJ Transit plans to invalidate tickets sold with no expiration date

By Larry Higgs | nj.com (TNS)

NJ Transit riders, some who have many unused paper or virtual tickets, are upset after learning their old unused tickets, which previously had no expiration date, will be worthless after July 30.

The angry reactions came after NJ Transit started publicizing a new policy that all one way tickets will expire in 30 days, beginning on July 1. Before that policy was passed as part of the 15% fare increase package approved by NJ Transit’s board on April 10, tickets didn’t expire until used.

Several passengers, including Joe Versaggi, president of the New Jersey Association of Railroad Passengers, filed formal complaints about the policy change with the state Division of Consumer Affairs. Some hinted they may take the transit agency to court.

“We paid for those tickets under the conditions and terms in effect when we purchased them,” said Versaggi, adding he filed a complaint on May 6. “My 95-year-old mother has 14 tickets she can’t use by July 30. We’re stuck with them.”

Unlike other regional commuter railroads, such as the Long Island Rail Road and Metro North, NJ Transit doesn’t issue refunds for single ride tickets.

“It’s an underhanded practice. They got the money, now they’re stealing the transportation,” he said.

The Consumer Affairs Division confirmed it received eight complaints and determined it doesn’t have jurisdiction over NJ Transit and referred those cases to NJ Transit, said Lisa Coryell, a spokesperson.

“DCA does not have the authority to order NJ Transit to honor tickets purchased under the previous expiration policy,” she said. “The CFA (Consumer Fraud Act) does not apply to the sale of merchandise by government entities, including state agencies.”

DCA forwarded the complaints to NJ Transit without a recommendation, said Michael Symons, a DCA spokesperson.

Versaggi said the next step for passengers is to put pressure on the state legislature.

NJ Transit officials defended the policy as following other commuter agencies practice.

“NJ Transit’s 30-day expiration date falls well within the average range of other transit agencies, and affords our customers ample time to use a one-way ticket after it’s purchased,’ said John Chartier, an agency spokesperson. “As a standard fare policy, many transit systems in the country have expiration dates on one-way tickets.”

Some riders said they already wrote to lawmakers and legislative leaders about the policy change.

Eric Goldberg of West New York said he has 273 two-fare zone bus tickets that he and his wife purchased in 2023. They used money they had in a pre tax transit benefit account to purchase the tickets and stand to lose $955 due to the policy change.

Goldberg said his work situation, that had him commuting to New York, changed, resulting in the surplus of tickets.

Other passengers said they have many unused tickets purchased before the 2020 coronavirus pandemic which haven’t be used due to working remotely from home or working a hybrid schedule. Now they’re worried they wont be able to use them before July 30 and will lose the money they paid for them

“It’s about the past tickets already purchased and sold as non-expiring tickets,” Goldberg said. “These tickets have been sold as non-expiring. That is the only thing that matters here. Why does this agency believe it can do this to thousands, if not millions, of customers?

“NJ Transit is in a clear breach of contract here.”

NJ Transit officials said publicizing the change now “should provide customers with ample time to use any one-way tickets currently in their possession,” Chartier said. “We strongly urge customers to avoid purchasing any additional one-way tickets that they won’t be able to use by July 31, 2024 as they will not be refundable.”

Despite hearing public comments at the May 8 board meeting from some riders asking for the policy to be rolled back on the older tickets, NJ Transit CEO Kevin Corbett said there are no plans to do that.

He did hint there might be some case by case decisions made to give refunds in the case of hardship. Current NJ Transit policy gives no refunds for single ride tickets.

“If someone had a hardship case and they wanted to send that to customer service, we’ll take a look at it,” he said. “The reaction were seeing isn’t matching the data we have. We’re going to stick with the plan.”

NJ Transits fiscal year 2025 budget includes $25 million from the change in expiration date. An NJ Transit paper handout from the Bergen County fare increase hearing mentions implementing a 30 day expiration date on “all one way tickets” but did not specify that policy applied to previously purchased tickets.

One result has been an increase in the number of people trying to sell the tickets online. Facebook Marketplace saw an increase from 4 to 13 people over two days selling NJ Transit paper tickets, some purchased as far back as 2019.

Corbett said concerns about fraudulent paper tickets being sold second hand is one factor in placing an expiration date on the older tickets. “Having that expiration date minimizes that,” he said.

Our journalism needs your support. Please subscribe today to NJ.com.

Larry Higgs may be reached at [email protected] . Follow him on X @CommutingLarry

©2024 Advance Local Media LLC

Visit nj.com

Distributed by Tribune Content Agency, LLC.

Sign up for Transit Intelligence

News and commentary in public transportation, and the latest job postings and solicitations.

Daily News Briefing

• Futuristic downtown San Jose rail and transit hub might cost billions
• Sacramento students ride free in popular RT program. With city in budget hole, how long will that last?
• Honolulu rail authority to seek damages for delays in completing airport segment
• Fire CTA President Dorval Carter, a new City Council resolution says
• Dallas City Council could consider diverting DART funding to address city's pension crisis
• China is raising bullet train fares as debts and costs balloon
• Bus rides in Wichita are free — for now — while city grapples with cyber attack
• Citing safety, New York moves mentally ill people out of the subway
• NJ Transit awards $81 million contract to bus company accused of fraud
• BART has 'no backup plan' if Bay Area voters reject tax measure
• To expand rail transit on the cheap, cities explore infill stations
• Former RIPTA CEO Scott Avedisian pleads no contest to leaving scene of accident
• Chatham Area Transit CEO Faye DiMassimo resigns to take post with City of Savannah
• Twice as many trains? A new border express bus? Big San Diego transit plans in doubt due to state budget woes
• Here’s how many NJ Transit employees earned more than $100,000 in overtime
• OFF DUTY - What does Paul Comfort like to do in his free time?
• Transit Talent releases results of 2023 Transit Agency Salary Survey
• Sign Up for the Transit Intelligence Newsletter for Industry News, Job Listings and Public Notices

Job Seekers

• Submit Your Resume
• Sign Up for Job Alert
• Employer Folder Login
• Post a Solicitation
• Solicitation Folder Login

Transit Talent

• Salary Survey

The twice-weekly email newsletter provides timely, insightful and occasionally offbeat industry news, as well as job postings and solicitations. And it's free!

Some riders furious as NJ Transit plans to invalidate tickets sold with no expiration date

• Updated: May. 11, 2024, 8:37 a.m. |
• Published: May. 10, 2024, 1:38 p.m.
• Larry Higgs | NJ Advance Media for NJ.com

NJ Transit riders, some who have many unused paper or virtual tickets, are upset after learning their old unused tickets, which previously had no expiration date, will be worthless after July 30.

The angry reactions came after NJ Transit started publicizing a new policy that all one way tickets will expire in 30 days, beginning on July 1. Before that policy was passed as part of the 15% fare increase package approved by NJ Transit’s board on April 10 , tickets didn’t expire until used.

Several passengers, including Joe Versaggi, president of the New Jersey Association of Railroad Passengers , filed formal complaints about the policy change with the state Division of Consumer Affairs. Some hinted they may take the transit agency to court.

“We paid for those tickets under the conditions and terms in effect when we purchased them,” said Versaggi, adding he filed a complaint on May 6. “My 95-year-old mother has 14 tickets she can’t use by July 30. We’re stuck with them.”

Unlike other regional commuter railroads, such as the Long Island Rail Road and Metro North, NJ Transit doesn’t issue refunds for single ride tickets.

“It’s an underhanded practice. They got the money, now they’re stealing the transportation,” he said.

The Consumer Affairs Division confirmed it received eight complaints and determined it doesn’t have jurisdiction over NJ Transit and referred those cases to NJ Transit, said Lisa Coryell, a spokesperson.

“DCA does not have the authority to order NJ Transit to honor tickets purchased under the previous expiration policy,” she said. “The CFA (Consumer Fraud Act) does not apply to the sale of merchandise by government entities, including state agencies.”

DCA forwarded the complaints to NJ Transit without a recommendation, said Michael Symons, a DCA spokesperson.

Versaggi said the next step for passengers is to put pressure on the state legislature.

NJ Transit officials defended the policy as following other commuter agencies practice.

“NJ Transit’s 30-day expiration date falls well within the average range of other transit agencies, and affords our customers ample time to use a one-way ticket after it’s purchased,’ said John Chartier, an agency spokesperson. “As a standard fare policy, many transit systems in the country have expiration dates on one-way tickets.”

Some riders said they already wrote to lawmakers and legislative leaders about the policy change.

Eric Goldberg of West New York said he has 273 two-fare zone bus tickets that he and his wife purchased in 2023. They used money they had in a pre tax transit benefit account to purchase the tickets and stand to lose $955 due to the policy change.

Goldberg said his work situation, that had him commuting to New York, changed, resulting in the surplus of tickets.

Other passengers said they have many unused tickets purchased before the 2020 coronavirus pandemic which haven’t be used due to working remotely from home or working a hybrid schedule. Now they’re worried they wont be able to use them before July 30 and will lose the money they paid for them

“It’s about the past tickets already purchased and sold as non-expiring tickets,” Goldberg said. “These tickets have been sold as non-expiring. That is the only thing that matters here. Why does this agency believe it can do this to thousands, if not millions, of customers?

“NJ Transit is in a clear breach of contract here.”

NJ Transit officials said publicizing the change now “should provide customers with ample time to use any one-way tickets currently in their possession,” Chartier said. “We strongly urge customers to avoid purchasing any additional one-way tickets that they won’t be able to use by July 31, 2024 as they will not be refundable.”

Despite hearing public comments at the May 8 board meeting from some riders asking for the policy to be rolled back on the older tickets, NJ Transit CEO Kevin Corbett said there are no plans to do that.

He did hint there might be some case by case decisions made to give refunds in the case of hardship. Current NJ Transit policy gives no refunds for single ride tickets.

“If someone had a hardship case and they wanted to send that to customer service, we’ll take a look at it,” he said. “The reaction were seeing isn’t matching the data we have. We’re going to stick with the plan.”

NJ Transits fiscal year 2025 budget includes $25 million from the change in expiration date. An NJ Transit paper handout from the Bergen County fare increase hearing mentions implementing a 30 day expiration date on “all one way tickets” but did not specify that policy applied to previously purchased tickets.

One result has been an increase in the number of people trying to sell the tickets online. Facebook Marketplace saw an increase from 4 to 13 people over two days selling NJ Transit paper tickets, some purchased as far back as 2019.

Corbett said concerns about fraudulent paper tickets being sold second hand is one factor in placing an expiration date on the older tickets. “Having that expiration date minimizes that,” he said.

Stories by Larry Higgs

• NJ Transit will refund old unused tickets after backlash from customers
• Jersey hates NYC’s congestion pricing. But we just made $100K off the plan.
• Less than 1% of companies would pay this proposed fee to help NJ Transit, report says

Our journalism needs your support. Please subscribe today to NJ.com .

Larry Higgs may be reached at [email protected] . Follow him on X @CommutingLarry

If you purchase a product or register for an account through a link on our site, we may receive compensation. By using this site, you consent to our User Agreement and agree that your clicks, interactions, and personal information may be collected, recorded, and/or stored by us and social media and other third-party partners in accordance with our Privacy Policy.

Donald Trump takes the stage in Wildwood as thousands cheer the former president

WILDWOOD — In front of thousands of supporters, Donald Trump took the stage shortly before 6:30 p.m. Saturday, May 11.

Fans stood in a sealed-off section of beach near Lincoln Avenue, but the crowd and onlookers showed up hours before to take in the scene. Trump's Boeing 757 touched down shortly after 4 p.m. at Atlantic City International Airport from LaGuardia in New York. The plane made a pass over the rally and circled back to AC, according to data from the flight tracking app Flightradar24.

7:45 p.m. : Trump finishes his speech, but the crowd had thinned out considerably before it was over due to the cold and wind.

6:24 p.m. : Trump takes the stage to cheers and "USA!" chants.

6:21 p.m .: New Jersey's Joe Piscopo greets Trump supporters, minutes before the former president is expected to take the stage.

6:13 p.m. : "Y.M.C.A." is playing. Trump should be coming out shortly.

5:40 p.m. : The Trump motorcade appears to have arrived. The crowd, which became quiet during the wait, has started to stir. There was a big cheer, but wait! It's Doug Burgum, the governor of North Dakota.

5:17 p.m .: Music from the 1970s and '80s continues to play at the rally. Currently it's "Saturday Night's Alright for Fighting" by Elton John.

4:22 p.m.: "USA!" chants ring out from Cap'n Jacks in the Boardwalk Mall across from the beach rally. The line to get in is moving quickly as supporters flood the rally area. The wind near the water makes it feel like the temperature has dropped. The high was expected to reach 56 degrees, according to the National Weather Service, which predicted an afternoon wind from the ocean of about 10 mph.

4:10 p.m. : U.S. Rep Jeff Van Drew urges Trump supporters to vote early, noting "Democrats win with it." Earlier, Drew Drew told a reporter, "This has got to be the biggest political rally in the history of New Jersey." A dentist and former Democrat, Drew is wearing an American flag lapel pin in the shape of a tooth. The lining of his blue suit is made up of multiple U.S. flags

3:29 p.m. : After 90 minutes of music, the crowd cheers as a Donald Trump recording says, “This is the final battle.”

2:55 p.m .: Ocean County Republican Chairman George R. Gilmore, who was pardoned for tax and banking crimes on Trump's last night as president, has a coveted seat in the bleachers behind the main stage. In 2020, Trump won more votes in Ocean County than any other in New Jersey: 217,740 to Biden's 119,456. No Republican has won New Jersey's electoral votes since George H.W. Bush in 1988.

2:42 p.m .: The single protestor who is holding the "No One is Above the Law" sign has been walking up and down the boardwalk for hours. While he won't stop to talk, he has been yelled at, cursed at, and booed.

2:15 p.m .: The Donald Trump campaign rally began at 2 p.m. with the audience cheering a video repeatedly showing the American flag and drawing cheers for law enforcement. An artist took centerstage to paint a flag on a canvas, then pulled a covering away to reveal an image of Trump, with notably muscular arms folded, wearing a "47" T-shirt. A large American flag waved overhead, and a banner plane carried a political message across the sky.

2:02 p.m .: Among the many supporters of Trump at the rally is Republican Jack Ciattarelli, who is making his third run for New Jersey governor. "This crowd has been amazing today," Ciattarelli said. "For so many to come and support President Trump, who I believe will win the election, has been great to witness."

2 p.m .: Jen Reiss of King of Prussia, Pennsylvania, was elated to be able to attend the rally today as she missed the last one Trump had in Wildwood in 2020. "It's been an amazing experience with a lot of laughter and joy," Reiss said. "You can feel the excitement swirling in the crowd and who can blame them? While I wasn't at the last one, I could feel that people were happy and not as anxious about being able to get into the rally. As we know, the 2020 rally was a certain amount of tickets given out. This time, I believe everyone will be able to get in and see the former president."

Crowds of people on the Wildwood boardwalk were wearing shirts supporting the 45th President. Ciattarelli could be seen meeting people and posing for photos.

1:18 p.m. : Gilmore said about 400 Trump supporters from the county were expected to attend the rally. He was on his way to the event before 1 p.m.

1:06 p.m .: Joe Sereday, the chairman of the Burlington County Young Republicans, is volunteering during the event and helping the crowd and supporters get to where they need to be. "This ... is a once-in-a-lifetime event for some, and being able to see any president, former or future, speak is a gift," Sereday said. "I think it's just an amazing event to be apart of. My friend is a Democrat who is coming just for the experience. Like him, if I had a chance to see former President Obama speak, ... I would jump on regardless of me disagreeing with some of what he has done."

There is a group of Proud Boys at the event, wearing masks. Some Trump supporters were seen arguing with them. Police were in the vicinity so it did not escalate into anything serious.

Trump's ticketed audience members waited on a section of beach not far from amusement parks with roller coasters and other attractions, and also not far from lines of portable toilets.

12:18 p.m. : The protest area is empty with not a soul in sight. Meanwhile, the Trump rally line continues to grow, Protest groups were to be restricted to an adjacent beach, separated from Trump and the crowd by an amusement park, according to Wildwood police.

11:51 a.m. : Alexander Costello, a waiter at the Cap'n Jack's across the way from rally on the boardwalk, was pretty excited about the rally. "Usually Memorial day kicks everything off for this season, but with this event happening, it's good to be back earlier than usual," Costello said. Customers were lined up at the door before the restaurant opened. "The people have been really awesome so far," Costello said. "You could say rambunctious,  but really kind and just having good time."

One couple from upstate New York, who did not want to be identified, said "whether you support Trump or not, being able to see a former president speak is still a gift. We came down to support the people of our great country as they use their rights given by those who came before."

A boardwalk stand sold Trump merchandise to the former president's supporters, many of whom formed a long line in advance of noon admission to the beach rally. There's also a car show going on.

By 10:30 a.m., people were lining up, laughing, sharing stories in anticipation of the rally. Someone costumed as a mythical figure held a placard declaring, "Wildwood Seaquatch for President."

Flags for the United States, Israel and Trump flew in a cluster outside the Wildwoods Convention Center. Not far away, a SWAT team vehicle rumbled down a street. Some boardwalk access points were closed off by police.

What you can't bring to rally: No beach chairs at Trump’s Wildwood rally; what else can’t you bring

The rally will provide a big change of scenery for Trump, who has spent recent days inside a New York City courtroom for his trial on hush-money charges.

Trump's appearance will be his second in Wildwood.

He spoke as president at the Wildwoods Convention Center in January 2020.

Metered parking in effect early: Going to see Trump in Wildwood? Don't forget to feed the meter

That rally, which drew about 7,000 people, came shortly after the area's congressman, Rep. Jeff Van Drew of Cape May County, changed his political affiliation from Democratic to Republican.

Van Drew, who is New Jersey chairman for Trump's current campaign, announced plans for this weekend's rally on April 17.

Jim Walsh is a senior reporter with the Courier-Post, Burlington County Times and The Daily Journal. Email: [email protected].