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No matter where you are, or where you’re going, you’re never far away from friendly, efficient service with FCM Travel.

Operating in over 95 countries across the world, our teams on the ground offer local knowledge and expertise in each country to help get you where you need to go. Additionally, our highly experienced after-hours consultants are here to assist travelers in need of support due to weather related issues, cancellations, delays, missed flights, or last-minute travel that can’t wait until regular business hours.

Whether you have regular international travel needs, take single trips at the last-minute, or wish to consolidate your business travel services and costs across multiple countries — FCM’s global network has the experience, reach and negotiating strength you’re looking for in your trusted travel partner.

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Not to brag, but we’ve picked up a few shiny awards over the years that we’re pretty proud of. Check out some of our recognitions, thanks to our legendary people and their next-level travel management skills.  

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FCM Forecasts Continued Growth in Travel Budgets and Business Travel

by: Harvey Chipkin

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Small Business Trends

10 best business travel management companies.

A good travel management company can provide you with a travel program that is tailored to your needs, as well as travel arrangers to help you with all of your travel arrangements. They can also provide you with helpful tips and advice for business travelers. If you’re looking for the best travel management services for your business, then look no further than the following 10 companies.

What are Business Travel Management Companies and What do They Offer Business Travelers?

BTMCs, provide services to their corporate clients to help manage their business travel. This can include providing software that tracks the expenses and itineraries of traveling employees, booking flights and hotels, arranging car rentals and other transportation, and providing customer service support during the travelers’ trip.

This can be invaluable for companies that have many employees traveling for work regularly, as it helps keep track of all the costs and logistics associated with business travel. Additionally, BTMCs can often negotiate lower rates for their clients on various travel services.

• READ MORE: Travel Risk Management Tips

Benefits of Using a Corporate Travel Management Company

There are many benefits to using a corporate management company for travel, including these four:

• Expense management. BTMCs can help businesses keep track of their spending on business travel and provide software to help manage and automate the expense reporting process.
• Business traveler support. Corporate travel management companies can provide customer support to travelers 24 hours a day, 7 days a week. This can be helpful in the event of an emergency or last-minute changes to travel plans.
• Travel management solution. BTMCs can provide businesses with a complete travel management solution that includes booking flights and hotels, arranging transportation, and providing customer support.
• Lower travel costs. BTMCs often have access to discounts on flights, hotels, and other travel services that they can pass on to their clients.

How to Grow Your Corporate Travel Program

A company can grow its business travel program in a few ways, including using a business management company for travel. Business travel arrangers can help to make travel easier and more efficient for employees, which can save the company time and money.

You can also educate employees on the benefits of using a travel management company in the travel program. And you can encourage employees to book their travel early.

General Criteria for Choosing the Best Business Travel Management Company- Our Methodology

Selecting the right business travel management company is crucial for streamlining your corporate travel needs. To assist you in this important decision, here are some general criteria to consider, along with a scale indicating their relative importance:

1. Expertise and Industry Experience (9/10):

• Extensive experience in corporate travel management.
• In-depth knowledge of the travel industry and its trends.
• Proven track record of successfully handling business travel for clients.

2. Cost Efficiency (9/10):

• Competitive pricing and cost-effective solutions.
• Ability to negotiate discounts with airlines, hotels, and other service providers.
• Transparent pricing structures with no hidden fees.

3. Traveler Support and Assistance (9/10):

• 24/7 availability for traveler support.
• Access to a dedicated travel advisor or consultant.
• Quick response time to resolve travel-related issues.

4. Technology and Booking Tools (7/10):

• User-friendly online booking platforms.
• Integration with expense management systems.
• Mobile apps for easy on-the-go bookings and itinerary access.

5. Customization and Flexibility (7/10):

• Tailored travel solutions to meet your specific business needs.
• Ability to accommodate last-minute changes or adjustments.
• Flexible policies that align with your company’s travel policy.

6. Traveler Well-being and Safety (9/10):

• Implementation of traveler safety measures and risk management.
• Access to real-time updates and alerts during travel.
• Compliance with health and safety regulations, especially during emergencies.

7. Reporting and Analytics (7/10):

• Access to detailed reporting on travel expenses and patterns.
• Analytics tools to help identify cost-saving opportunities.
• Insights into traveler behavior and preferences for future improvements.

8. Global Reach and Network (7/10):

• A wide network of partners and suppliers worldwide.
• Capabilities to manage international travel seamlessly.
• Knowledge of regional travel nuances and requirements.

9. Client References and Testimonials (7/10): 

• Positive feedback and references from current clients.
• Case studies showcasing successful travel management experiences.
• Reputation and credibility within the industry.

10. Sustainability and Environmental Responsibility (5/10):

• Commitment to sustainable and eco-friendly travel practices.
• Options for carbon offset programs or eco-conscious travel choices.
• Alignment with your company’s sustainability goals.

The 10 Best Travel Management Companies for Business Travel

As businesses increasingly shift to a global marketplace, the need for efficient and cost-effective travel management has become more important than ever.

In this new era of globalization, organizations are looking for travel managers who can help them navigate the higher prices and complex logistics of doing business internationally. Here are ten of the best travel management companies for businesses of all sizes:

1. TravelBank

TravelBank offers a comprehensive corporate travel management solution with extensive industry experience that includes expense reports, money management, and booking. With TravelBank, businesses can save time and money while ensuring that their employees have a safe and seamless travel experience.

2. AMEX GBT

If you’re looking for an efficient and reliable way to handle your business travel, AMEX GBT is a great option with a fantastic reputation. Their risk alerts and direct communication during disruptions make them a dependable choice, while their pre-negotiated rates can save you money.

Plus, their customer care operates at a rapid 15-second response time, so you can always get help when you need it. And if you need to cancel your trip last minute, FlexiPerk can get you up to 80% of your money back.

3. SAP Concur

SAP Concur is a comprehensive solution for businesses looking to manage their travel spending. It offers a wide range of features, including booking tools, expense reporting, and invoicing. This makes it an ideal solution for companies that want to streamline their travel process and reduce their expenses.

• READ MORE: David Alexander of SAP Concur: Automating Expense and Travel Management Sheds Light on Company Spending Issues

CWT is a 150-year-old company that has a global presence in 150 countries. So it has a fantastic reputation and a wealth of industry experience. It offers a business-to-business-for-employees platform that’s reliable and easy to use. Their myCWT app is accessible on PC and mobile devices, and it allows travelers to book flights and make reservations at 800,000+ properties at special rates.

Egencia is a travel management software that can help businesses keep track of their travelers and their travel data. This can help ensure traveler safety and a smooth travel program. Egencia also offers reports and analytics so that businesses can see how their travelers are performing and where they can make improvements.

6. BCD Travel

BCD Travel offers comprehensive travel management solutions for businesses of all sizes. With offices in 109 countries, BCD Travel is well-positioned to help businesses manage their travel needs worldwide.

Their software suite includes three separate platforms that can be customized to meet the unique needs of your business. Additionally, BCD Travel offers access to APIs to integrate with their platforms, making it easy to get the exact solution you need.

If you’re looking for a comprehensive travel solution for your business, look no further than CTM. They provide online booking tools for corporate travel, making it easy to find a hotel and car rental. With CTM, you can get your business trip organized quickly and easily.

8. TravelPerk

With the world’s largest inventory of travel options and partners with the biggest names in the business, TravelPerk can cater to your every need. Forget about hours wasted researching flights, hotels, and car rentals – let TravelPerk do all the hard work for you.

9. FCM Travel Solution

If you’re looking for great deals on business travel, FCM Travel Solution is the perfect option. With over 650,000 hotel properties and major airline partnerships, FCM can offer you specially negotiated airfares and hotel rates.

Plus, their FCM Connect suite of tools includes a powerful online booking tool and an expense management platform, making trip planning and tracking expenses a breeze.

10. TripActions

TripActions has trusted partner connections and an easy booking process that’ll have you on your way quickly and easily. Plus, if you need any help along the way, TripActions’ customer support is always happy to help.

• READ MORE: business travel tips

Factors to consider when choosing a corporate travel management company

When choosing the best corporate travel management solutions for a small business, there are a few key factors to consider.

One of the most important considerations is the travel managers themselves – what experience do they have and what is their knowledge of the travel industry advancements that can save money for your company?

Additionally, it’s important to look at the company’s commitment to traveler wellbeing. Are they offering features like loyalty rewards programs and 24/7 support? Finally, it’s also important to check out the company’s ability to save you money.

Can they offer discounts on airfare, hotels, and car rentals? By considering all of these factors, you can be sure that you’re choosing the best travel management solutions for your business.

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The world’s most exciting destinations

From the world’s most professional DMCs

DMC Moscow invites you to visit our wonderful country.

Moscow is not only the political, cultural, and business centre of modern Russia, but also one of the oldest Russian cities, with a history that goes back 1000 years and many monuments of original Russian architecture and art. The golden domes of its churches, world-famous museums and theatres, broad avenues with high-rises, and cozy, typically ‘Moscow’ streets with merchants’ houses – all make Moscow one of the most popular tourist destinations. In addition to its unique attractions, Moscow is undoubtedly attractive for its economic and business potential. It possesses a wonderful infrastructure, an extensive choice of hotels, and modern exhibition centres hosting important international exhibitions and congresses. Moscow is one of the most colourful and interesting cities in the world, being equally well suited as a location in which to relax and do business.

 The Moscow region is represented by DMC Moscow , one of the leading Destination Management Companies (DMCs) in Moscow .

125252, str. Zorge 9, Moscow

[email protected]

A dynamically developing company with considerable experience of working in this field, DMC Moscow has shown itself to be a responsible partner. Our success is built on our constant striving for perfection and our quest for new ideas and opportunities in this constantly developing and competitive field.

DMC Moscow was set up by professionals. Our main aim in founding our company was to bring together experience, knowledge, creative ideas, and creative management in the MICE industry so as to be able to offer you high-quality service which is focused entirely on the client. Organizing unique business events requires profound and comprehensive knowledge of the region, advanced technologies, a team of experienced professionals, and, of course, responsible suppliers of services. We are proud to be able to call upon reliable and professional partners who provide excellent quality of service at competitive prices. Our extensive network of contacts throughout the region gives you access to experienced and well-qualified specialists.

As a leading DMC, we offer a wide range of destination-management services to participants in and organizers of conferences, seminars, exhibitions, and incentive tours in Moscow and in popular cities in our region, offering all our clients exceptional quality of service. We are keen to share with you our knowledge and experience in organizing events – including events in the most unusual forms. During the course of any event that we organize our employees will be at your complete disposal from the moment you arrive in Moscow to the moment you leave. We will do everything to ensure that your event is organized in complete accordance with your desires and is carried out to the highest professional standard. We will put together the most attractive programme for you while keeping within your budget.

Destination-management services in Moscow:

If you are planning a business meeting, conference, seminar, corporate event, incentive or teambuilding programme, or business tour, we will make sure that your programme is organized with the minimum of fuss or effort on your part. Any event of this kind will require a range of services, which we can easily tailor them to match your desires and budget. With our considerable experience in realizing international projects, we will gladly prepare and conduct your event to the highest standard. We offer the following services:

Venues for all occasions in Moscow: We will organize inspection visits and help you draw up a detailed programme. We will organize bids competitions to find the right service provider and venue for your event. We will help you choose a venue to suit both you and your business event. You will have a choice of modern and comfortable hotel conference rooms, luxurious state rooms in palaces, and much else besides. We will find the option that works best for your business event.

Incentive programmes and teambuilding events in Moscow: Realization of original ideas and incentive programmes – fulfilment of your every desire in order to ensure that you experience nothing but positive emotions and the best of moods. Incentive programmes are devised for specific groups and are tailored to the particular client’s objectives, desires, and budget. We can organize and conduct a broad range of teambuilding events – something which is of fundamental importance in improving team spirit and fostering understanding, trust, and mutual help.

An individual approach to selecting and booking hotels in Moscow: We will help you choose and book hotel rooms in the most convenient locations and at special rates to suit your desires, budget, and the status of your delegates. The hotels with which we work are always situated in locations which are as convenient as possible for getting around the city.

Organization and holding of conferences in Moscow: The success of a dynamically developing business depends on the promotion of the goods and services which the company offers. For this purpose participation in business events is essential; conferences, in particular, are especially important for corporate image and a company’s work with its partners. We will help you organize and conduct events of whatever complexity.

Logistics, transport services, transfers in Moscow:

Transport services are essential to the success of your event. Our work in this area includes coordination of transport services for participants in corporate events, provision of business and executive-class cars, provision of coaches and minibuses, meets at airports and railway stations, group transfers, exclusive transport for evening events, VIP services, and provision of chauffeured cars (for groups of whatever size). We can also place banners and notices on buses and provide special transport for baggage.

Special events in Moscow:

Special events are an effective way to underline the importance of an event. They include opening and closing ceremonies, evening receptions, exclusive concerts and shows, and gala suppers held in the location of the client’s choice (including the most exotic locations). We can take care of catering and musical accompaniment.

Provision of high-class service staff in Moscow:

We can arrange for uniformed guides in your company’s corporate style, professional translators, designers, scriptwriters, directors, and audio-video equipment and IT solutions.

Excursion programmes in Moscow:

An individual approach to organizing events for both groups and VIP guests. We can arrange special out-of-hours visits to museums and pre- and post-conference tours. We will do everything to ensure that nothing distracts you from contemplation of our region’s unique beauty and cultural attractions.

We are confident that an event which has been professionally prepared and conducted to the highest standard will make an unforgettable impression on all involved.

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Discover the alternative in business travel

FCM, the alternative corporate travel company. What makes us the alternative? We make business travel a pleasure.

Let’s get down to business.

We’re here for a purpose – to transform business travel.

Our modern user platform, combined with the best customer service in the industry, keeps you moving swiftly and with ease.

From enhanced traveller experiences, to saving strategies, spend control, data visibility and more – we’re here to help you travel differently.

And by differently, we mean better.

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Why Choose FCM

At FCM, we promise to offer you the greatest value and the most reliable business travel services. We achieve this by continually moulding our approach to your specific and developing travel requirements to create customised travel services and programmes. More than just a service, we become an extension of your business.

Business Travel Solutions

As a market-leading business travel management company, FCM has extensive experience in delivering the perfect blend of innovative customer focused technology, award winning service, highly skilled and knowledgeable employees and the global negotiation power to maximise the return on investment of your travel spend.

Travel Technology

We believe technology should move you forward so we have developed an industry-leading suite of products to make your business travel management simpler, faster and more efficient. FCM Connect is personalised to the travel tools and information you need to manage, book and travel with ease.

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India’s 2023-24 Domestic Air Passenger Traffic Surpassed Pre-Covid Levels – India Report

Bulbul Dhawan , Skift

April 15th, 2024 at 11:00 PM EDT

The aviation industry in India is undergoing changes as the market is underserved. ICRA has, therefore, maintained a stable outlook on the sector.

Bulbul Dhawan

The domestic air passenger traffic in India during the 2023-24 financial year is estimated to stand at 154 million, according to credit rating agency ICRA . This figure surpasses the pre-Covid figure of 142 million domestic air passengers recorded in the 2019-20 financial year. The agency further stated that domestic air passenger traffic witnessed a 13% increase from last year. 

“ICRA’s outlook on the Indian aviation industry is stable, amid the continued recovery in domestic and international air passenger traffic, and relatively stable cost environment and expectations of the trend continuing in fiscal year 2024-25,” the agency said. 

Growth of Indian aviation sector: The aviation industry in India is undergoing changes as the market is underserved . Indian aviation minister Jyotiraditya Scindia earlier this year said that the country is expected to be one of the least penetrated of the 20 largest markets by 2030 despite its rapid growth. 

The Airports Authority of India (AAI) is planning to invest INR 300 billion ($3.6 billion) over the next five years to build and revamp the airport infrastructure in the country. Meanwhile, the Adani Group is looking to infuse INR 600 billion ($7.25 billion) in its airport business over the next five to 10 years to expand seven of the existing airports in its portfolio. 

Recently, terminal buildings at 12 airports were inaugurated across the country , and with it, the annual passenger capacity at Indian airports is set to increase by 60 million.

Australia Witnesses Surge in Business Events From India

Tourism Australia has been witnessing a surge in Indian arrivals from the business and meetings, incentives, conferences and exhibitions (MICE) events. Nishant Kashikar, country manager – India and Gulf, Tourism Australia said, “Our Bid Fund Program, supporting international business event bids, has already secured five significant events from India, worth over AUD$26 million (nearly $17 million).”

Tourism Australia partnered with travel management company FCM Meetings and Events India and Singapore Airlines to network with Indian companies. 

In 2023, business travel spending in India increased by nearly 25% year-on-year , while the projected growth for 2024 is 18%. 

Akasa Air Announces Flights to Prayagraj

Low-cost airline Akasa Air has announced Prayagraj as the latest destination added to its network. The airline will fly to the destination daily from Mumbai starting May 25 this year, it said in a statement. This is the 22nd destination in Akasa Air’s network, and is the fourth city in Uttar Pradesh that the airline will operate in. 

Akasa Air commenced its operations in August 2022, and over the past 20 months, it has expanded its network to 22 cities. It also commenced its international operations in March this year, flying between Mumbai and Doha in Qatar. Since its launch, the airline has carried 8 million passengers. 

IndiGo to Operate Daily Flights Between Chandigarh And Abu Dhabi

Budget carrier IndiGo has announced its plans to commence daily direct flights between Chandigarh and Abu Dhabi in the United Arab Emirates (UAE). With this, IndiGo is set to operate 63 weekly flights between India and Abu Dhabi, said Vinay Malhotra, head of global sales, IndiGo. 

IndiGo is expanding its operations in order to continue its hold on the growing Indian aviation market. Currently accounting for around 60% market share in India, IndiGo plans to fortify its international operations . For the same, it is partnering with other airlines under the codeshare agreement. Earlier this month, it entered into a codeshare partnership with Malaysia Airlines , adding to its strong list of partners.

JüSTa Opens New Hotel in Mussoorie

JüSTa Hotels and Resorts has announced the opening of jüSTa Hollow Oak in Mussoorie, Uttarakhand. The boutique luxury property has 16 rooms and is the fourth property by the company in the state.

The company operates boutique hotels and currently has a portfolio of 23 hotels in 10 states. It also has properties coming up in Sariska, Varanasi, and Chail this year. For next year, the company already has plans for properties to open in Jawai, Rishikesh, and Ayodhya.

Air India Deploys Five New Contact Centers

Full-service airline Air India has enhanced its customer care operations by deploying five new contact centers. The centers would offer round-the-clock assistance to customers across the globe, the carrier has said in a statement. 

These centers are being set up in Mumbai, Cairo in Egypt, and Kuala Lumpur in Malaysia for premium services, while the contact centers in Noida and Bengaluru will focus on domestic inquiries. The former national airline recently introduced a premium desk to cater to its frequent flier members, business and first-class guests. 

Air India is rebranding and revamping itself post its acquisition by the Tata Group, as it prepares for its merger with sister airline Vistara. As part of this, the airline also received a new logo, and aircraft livery last year.

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Photo credit: Domestic air passenger traffic witnessed a 13% increase as compared to last year. Juno Kwon / Pixabay