quintana roo tourist tax

Visitax is the State Government application for the payment of contributions from foreign tourists. To complete the process, provide the requested information and proceed to the corresponding payment.

For any clarification:

Servicio de Administración Tributaria de Quintana Roo Quintana Roo, México. Our Privacy Notice

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Frequently asked questions:

1. Is this tax a Mandatory?

R: This tax is mandatory and must be paid by all foreign tourists. The article falls under the Law of Rights Article 51 octies of the State of Quintana Roo.

2. Does the VISITAX apply to Cozumel?

R: Dear user, the payment of Use and Exploitation of public domain goods must be paid by all foreign tourists who visit Quintana Roo, regardless of their way of departure.

3. There is no Adult/Child rate. - I understand that the same rate applies to both Adult & Child however, do all children regardless of their age pay? What about infants?

R: Dear user, all foreign tourists must pay for this.

4. Where can I pay for my Visitax?

R: Dear user,you can make your payment through our official portal which is: www.visitax.gob.mx or through of the companies authorised by the SATQ to make your payment

5. I already made my payment but I can't download the ticket, I don't know how to do it:

R: Dear user, we inform you that you can verify your codes selecting the option "recover your receipt", you must enter the passport number individually and there you can download your QR code. We are at your service.

6. After completing payment, how long will passenger information be stored on the website. What is the process to log in to present information?

R: Payment information and the ability to re-download your QR code voucher will be available at least one year after your departure date.

7. Can you confirm which credit/debit cards are accepted for payment?

R: Dear user, at the moment all cards supported by the following brands will be accepted:

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VISITAX CANCUN

Quintana Roo is a beautiful state home to wonderful places such as Cancun, Playa del Carmen, and Tulum one of the top tourist cities in México. Its bast biodiversity makes it an incredible destination to stay. On April 1rst the tourist authorities announced that foreign visitors arriving in the Mexican Caribbean will have to pay a tax.

The new payment is mandatory for all foreign tourists over 15 years old entering Quintana Roo state. Tourists can pay before their arrival, during their stay, or upon exiting the state via a new website called Visitax. There will be also an option to pay in cash at the Cancun Airport terminals .

How to pay the New Tourist tax to enter Cancun and Quintana Roo?

The new payment to foreign tourists for $ 224 Mexican pesos (12 USD) can be made before or after entering the destination or during their stay, since the payment verification will be made when the tourist leaves the state.

First of all, you need to enter the official website of Visitax  and fill out the form with the following information:

• The date you will be departing Cancun
• How many people are in your group
• First and last name of each person in your group
• Birthdate of each person in your group
• Passport number

Once visitors have filled out the form, they will be redirected to a secure payment page to complete the online payment which can be made by credit card.

As soon as the payment is completed, travelers will be provided with a QR Code that will need to be presented to airport security before boarding their departure flight.

New electronic terminals are also being set up at the Airport where travelers will be able to make a cash payment for the new visitor fee.

Contact information:

Tel: +52 (998) 223 68 42 / +52 (998) 329 57 45/ +52 (998) 483 76 59 Hours: 6:00 AM - 10:00 PM Email: [email protected]

VISITAX: What is it and Who Has to Pay this New Tax?

April 19, 2024

Clearing Up the Misinformation Surrounding VISITAX

Table of Contents

• 1 Clearing Up the Misinformation Surrounding VISITAX
• 2 What is VISITAX?
• 3 Who is Required to Pay VISITAX?
• 4 How much is the VISITAX?
• 5 How to Pay Your Quintana Roo VISITAX
• 6 Pay Your VISITAX via the QR Government Portal
• 7.1 What is TravelKore?
• 7.2 Avoid Fake VISITAX Websites
• 7.3 Avoiding VISITAX Scams
• 7.4 What to Do If You Think You Have Been Scammed
• 8 Enforcement and Compliance
• 9 Ambiguities in the Enforcement of VISITAX
• 10.1 DNR or Mexican Tourist Tax 
• 10.2 Mexican International Airport Usage Tax 
• 11.1 Quintana Roo Environmental/Sanitation Tax
• 12 VISITAX – Frequently Asked Questions 
• 13.1 Related Articles: 

This article was updated in April 2024 to reflect the most up-to-date tax rates and address some of the lingering questions about compliance and enforcement. This post is purely for informational purposes. None of the links in this article are affiliate links. Puerto Aventuras Living does NOT receive a commission from the collection of VISITAX from SATQ or TravelKore. If you’re planning a trip to Quintana Roo, Mexico, you have probably heard something about the new tax you will be required to pay. Even if you are a regular visitor to the state, and have never paid before, it’s important to understand VISITAX, WHO has to pay it and HOW to pay it securely.

The following information will help you understand everything you need to know about this new international tourist tax payment and how to be sure  you are in compliance  when you are traveling to Quintana Roo.

What is VISITAX?

VISITAX is a new tourism tax implemented by the government of Quintana Roo in Mexico, aimed at international visitors, traveling to this region. When traveling to the state of Quintana Roo in Mexico, it is now  mandatory to pay VISITAX  and obtain a QR code as proof of payment. Quintana Roo is home to popular destinations such as Cancun,  Isla Mujeres, Tulum and Playa del Carmen among others.

In 2021, the Mexican State of Quintana Roo introduced VISITAX, a new tax levied on international tourists. At the time, the region was still reeling from the economic effect of the shutdowns caused by the COVID-19 pandemic. This tax may have been initially conceived as a way to jump-start the reactivation of the tourism sector.

In December 2022, the Law of Rights of the State of Quintana Roo, article 51-octies was amended to make VISITAX mandatory for all international visitors.

The primary purpose of VISITAX is to bolster the maintenance and improvement of the state’s tourism infrastructure, aid in environmental conservation and create new tourist attractions. This initiative, more than a mere regulatory measure, is meant to foster significant efforts toward sustainable tourism in the Mexican Caribbean, one of Mexico’s most frequented areas. 

VISITAX is a strategic measure to generate revenue that will be invested back into preserving and enhancing the region’s natural resources to maintain its appeal to foreign tourists.

The funds collected through VISITAX will be administered by the Quintana Roo tax Administration system (SATQ). Funds are being allocated to various projects aimed at improving tourist facilities, preserving the natural environment, and enhancing the overall visitor experience. This includes beach restoration projects, maintenance of public spaces, and development of local communities.

As the  Cancun International Airport is one of the top ten busiest airports in the world , this new tourism tax should be a significant source of revenue to support a more sustainable tourism model in the region.

Travelers entering and departing the state through the other International airports in Quintana Roo, Cozumel, Tulum and Chetumal will also be expected to pay this exit tax.

Who is Required to Pay VISITAX?

VISITAX is a mandatory tax for all international visitors traveling to Quintana Roo. The eligibility criteria for paying this tax are straightforward. VISITAX applies to all foreign visitors who enter the state for tourism purposes. This includes travelers coming for leisure, business, or educational reasons.

There are notable exemptions to this rule. Mexican nationals living abroad, and foreigners who are temporary or permanent residents of Mexico are not required to pay VISITAX. No proof of residency is required as that information is already tied to your passport number. Welcome to the new digital age in Mexico.

Foreign tourists entering and departing Quintana Roo through the southern border of Belize are also exempt from VISITAX.

How much is the VISITAX?

Currently, the cost of VISITAX stands at 271 MXN per person. (April 2024)

This fee is a fixed rate, applicable to all international tourists visiting Quintana Roo. This rate will be subject to change based on governmental policies and economic factors. 

How to Pay Your Quintana Roo VISITAX

There are two ways to pay your VISITAX; through the portal on the  Quintana Roo State Government website   or through TravelKore. 

TravelKore is the ONLY third-party payment platform authorized by the Quintana Roo State Government to collect this new visitor tax. There is no additional cost to the end user.

Pay Your VISITAX via the QR Government Portal

The new payment system foreign tourists must use to pay VISITAX is a simple online process designed to be user-friendly and efficient. Your VISITAX can be made before or after entering the destination or during your stay. The payment verification will be made when you leave the state.

Enter the SAQT  VISITAX website  and fill out the application form with the following information:

• The date you will be departing Quintana Roo 
• Number of people in your group
• First and last name of each person in your group
• Birthdate of each person in your group
• Passport number for each person in your group*
• A valid email address

* Each member of your group must have a  valid Passport Book  to enter Mexico by air. Passport cards are not permitted.

Once you have filled out the form, you will be redirected to a secure online payment page. Payments can be made using debit cards or credit cards. Accepted credit card companies include MasterCard, VISA, Discover and American Express.

This is a one-time payment and is valid for the entire period of your stay in Mexico.

As soon as the payment is completed, you will be provided with a QR Code. This will serve as your proof of payment.

It is imperative to store your QR code safely on your cell phone or other other digital device. While there is no widespread enforcement of this new exit tax, some travelers have reported being asked to present their proof of payment.

Should you lose your QR code, don’t panic. Your travel information will be stored on the SATQ servers for up to one year.

The website has been reportedly “glitchy” so if you have any trouble you can reach out for support between the hours of 8:00 AM – 5:00 PM to the e-mail address  [email protected] .

Pay Your VISITAX via TravelKore

What is travelkore.

TravelKore  is an online payment option that has been contracted and authorized as a VISITAX collection agency by the Quintana Roo State government. TravelKore is the only third-party payment interface that has been authorized by the Quintana Roo State Tax Authority (SATQ) to collect VISITAX. 

The TravelKore VISITAX payment interface is a web-based portal that you may safely use to pay your VISITAX. The process is designed to be seamless, with the QR code ensuring quick verification and a hassle-free experience for travelers. The online process is straightforward and your information is secure.

Enter the TraveKore website   and provide the following information:

You have the option to pay in US Dollars, Canadian Dollars or Mexican Pesos.

Once the payment has been processed, your official government-issued QR code will be sent to you instantly via the provided e-mail.

TravelKore can process VISITAX QR codes for up to 10 persons with a single payment.

TravelKore  has a  Live Chat  feature that you can use if you are having any difficulty with the process of applying or making the corresponding payment.

There are several optional services also available to TravelKore users including:

SafeKore  (Travel Safety App) If you have provided your phone number on the VISITAX payment form, your unique QR code will be saved and viewable on this mobile app. If you are traveling with a group, you will not have access to other members in your party’s QR codes via this app due to privacy regulations

CareKore  (Digital Health Wallet) If you set up a CareKore account, your QR code will be automatically added to your CareKore wallet and readily accessible on this web-based platform.

It’s crucial to keep a copy of the receipt and the QR code, stored digitally in multiple places. We recommend you also print a copy if possible. This code is your only proof of payment and MAY be required during your stay in Quintana Roo, especially at immigration checkpoints or by accommodation providers.

Avoid Fake VISITAX Websites

There are dozens of other websites purporting to be representatives of the QR State government agency and charging a service fee as high as 50 USD. The URLs (website addresses) they use are very convincing and include visitax.us, visitax.eu, visitaxqr.mx, visitaxmexico.mx, visitax-cancun.com, mexico-visitax.com, quintanarootax.com, visitaxgob.mx, visitaxmex.com among countless others.

You should avoid processing your VISITAX payment through any private website that is not unauthorized to collect VISITAX.  Only pay your VISITAX fee using the government’s official website or Travel Kore.

Avoiding VISITAX Scams

To avoid VISTAX scams, please remember the following:

• You should never be requested to make a cash payment for VISITAX upon arrival at your destination. 
• Under no circumstances should you be required to pay VISITAX in cash by anyone, even a government official.
• You should never be charged more than 271 MXN per person, including service charges or convenience fees. The only time this may differ is if you have specifically requested your licensed travel agent to make the payment on your behalf who may add a fee or charge a commission for the transaction.

What to Do If You Think You Have Been Scammed

If you think you have made a payment through a fraudulent site, follow these steps:

• Visit the government portal ( https://www.visitax.gob.mx/sitio/busqueda.php ) and check your payment status. If the search returns “no record found”, it means there is no official record of your VISITAX payment.
• Call your credit card company and dispute this charge.
• Repurchase your VISITAX through the proper channel https://www.visitax.gob.mx/sitio/

Enforcement and Compliance

While the tax was first implemented on April 1, 2021, until now there has been little or no oversight or enforcement. The state’s authorities are now working closely with travel companies, airlines, accommodation providers and professionals in the tourist industry to ensure that visitors are well-informed about VISITAX and its importance.

Until now, enforcement of VISITAX has been minimal. It seems this is about to change. Non-compliance with this exit tax can lead to several consequences for international travelers.

Compliance with VISITAX is monitored through a system integrated with travel and immigration entities. The importance of retaining the QR code cannot be overstated as it is essentially your “VISITAX Pass”. It serves as your official document verifying that you have complied with local regulations, ensuring a smooth and enjoyable visit to Quintana Roo and a seamless departure when you leave.

While specific penalties are yet unknown, in the future these may include fines or other legal repercussions, particularly when attempting to exit the state or country. You may even be detained by Mexican authorities.

Ambiguities in the Enforcement of VISITAX

There is still quite a bit of speculation and misinformation going around on Facebook and in online message boards such as TripAdvisor and Reddit. We have done the best we can to ask the right questions and get answers from reputable sources. To be fair, there are still a lot of unknowns.

Due to the lack of credible information, there has been a lot of push-back from travelers regarding the veracity of the new VISITAX, who is authorized to collect it and whether there will be any repercussions for non-compliance.

The lack of documentation and clear communication from the state government has left many travelers uncertain and has opened the door for a lot of speculation on the internet. The government’s unwillingness (or inability) to enforce the new tax has done nothing but enhance public distrust and help stir the pot in online forums.

Vague statements from VISITAX officials online have indicated that Mexican state authorities MAY ask tourists to present their VISITAX receipt (payment confirmation) upon arrival or at any time during their stay.

As VISITAX is an exit tax, it is not required by law to be paid until you exit the state of Quintana Roo. No one should be asking visitors to produce a receipt for payment until payment is due.

Cruise ship passengers on closed-loop itineraries with stops in Cozumel and Mahahual are questioning the requirement to comply with this new taxation. While the law specifies that ALL visitors to Quintana Roo are subject to this tax, those coming into the state on cruise ships are not subject to immigration screenings. As such, their passports will never be flagged either entering or exiting Quintana Roo.

Beginning in 2025 a new 5 USD Environmental Tax will be levied on all cruise ship passengers coming into QR. This is a new tax and unrelated to VISITAX. My somewhat educated guess is that both taxes will ultimately be included in the cost of any cruise with a port of call in Quintana Roo. Currently, there is no clear plan in place to confirm and enforce compliance.

The same holds true for foreign travelers who enter Quintana Roo by car, bus or even the new Tren Maya. Without immigration checkpoints and screening on the land borders with our neighbors Yucatan and Campeche, there is no way to check the tax status of travelers. By the letter of the law, those who have begun their Mexico journey in other states owe the tax but cannot be compelled to pay by threat of fine or other consequence.

Will any of this change in the future? We’ll keep you posted!

What other taxes are travelers charged and how are they paid?

In addition to VISITAX, travelers to Mexico also are levied the following taxes.

DNR or Mexican Tourist Tax  

This is the Tourist Tax officially called “Derecho No Residente” (DNR) or “Derecho de No Inmigrante” (DNI). For visitors flying to Mexico, the tax is  INCLUDED IN THE AIRFARE , so there’s nothing to pay at any airport. An itemized receipt issued by the airline shows the tax listed with all the other miscellaneous fees and taxes. It might be listed simply as “Visitor Tax” with the reference code “UK”. 

Effective in 2023, the amount of the tax is 687 MXN (Mexican pesos), but it will be shown on the airline receipt in the same currency with which the airfare was paid. Expect this tax to increase in 2024.

Mexican International Airport Usage Tax 

This tax must be paid by all visitors leaving Mexico at an international airport, but airlines have  INCLUDED THE TAX IN THE AIRFARE , so there’s nothing to pay at any airport.

An itemized receipt from the airline shows the tax listed with all the other miscellaneous fees and taxes. It might be listed simply as “Departure Tax” and should have a code reference of “TUA” or “XD”.

This is an airport tax rather than a departure tax because it’s not paid if you are leaving Mexico at a land border. The tax amount varies according to the airport. For example, the tax is higher in Puerto Vallarta than it is in Cancun.

The amount is 623 MXN (Mexican pesos) per person or approximately 36 USD.

Additional Taxes in the State of Quintana Roo

Quintana roo environmental/sanitation tax.

This tax is set by each municipality in the State of Quintana Roo and collected by the hotel/resort during check-in (or check-out in some cases). 

Depending on the municipality, the amount is 20 to 70 MXN per night per room (or per person depending on the municipality). Currently in the municipality of Benito Juarez, where Cancun is located, the tax is 67.35 MXN per room per night. In other municipalities, the tax ranges from 20 to 30 MXN per room per night.

The state government recently announced that beginning in 2025, a 5 USD Environmental Tax will be levied on each cruise ship passenger whose itinerary includes a port of call in Quintana Roo. That charge will likely be included in the cost of the cruise when it is paid.

VISITAX – Frequently Asked Questions 

VISITAX, while fairly straightforward, has given rise to many questions and misconceptions. Here are some common questions addressed:

How much does VISITAX cost?

• VISITAX is currently 271 MXN. (April 2024)

Is a printed copy of the VISITAX receipt required?

• While a print copy is not mandatory, we recommend having a printed copy of the VISITAX receipt along with the digital receipt stored in your phone or other device. The receipt will have a QR code that may be required for verification.

Is VISITAX applicable only to certain nationalities?

• VISITAX applies to ALL international visitors, regardless of nationality who are not exempted by legal immigration status in Mexico.

Who is exempt from paying VISITAX?

• Mexican Nationals
• Temporary and Permanent Residents of Mexico
• Persons entering Quintana Roo from Belize through the southern border

Is the new VISITAX included in the cost of my flight?

• No. No airline or travel company is including VISITAX in the cost of the airfare.

Is there a place to pay VISITAX at the Cancun Airport?

• No, VISITAX cannot be paid at the Cancun International Airport. VISITAX may only be paid online up to one year before your departure date.

Does VISITAX vary depending on the length of stay?

• The fee is a fixed rate per person per visit, regardless of the duration of your stay.

How long am I allowed to stay in Quintana Roo?

• The maximum stay in Mexico for a foreign tourist without immigration status is 180 days.

Is VISITAX included in the airline ticket price?

• VISITAX is not included in airline ticket prices and must be paid separately.

Are there exemptions for certain travelers?

• Yes, Mexican nationals, temporary and permanent residents of Mexico are exempt. 
• Foreigners entering and exiting Quintana Roo through the Belize border are also currently exempt regardless of nationality.

What if I travel to multiple destinations in Quintana Roo?

• The VISITAX is a one-time tax regardless of multiple destinations within the state.

What if I travel to multiple destinations in Mexico?

• If you enter Mexico at any international airport in the state of Quintana Roo, VISITAX must be paid regardless of which airport you use to exit the country.

Do I have to pay VISITAX if I fly into the island of Cozumel?

• Yes, VISITAX must be paid by any foreign tourist flying into the Cozumel airport as well as the International Airport in Chetumal and the new airport in Tulum.

What happens if VISITAX is not paid?

• Failure to pay VISITAX may result in fines or penalties. It is a legal requirement, and non-compliance can lead to complications during your stay or upon departure.

Is VISITAX refundable if my trip is canceled?

• VISITAX is generally non-refundable.

Why VISITAX?

As destinations like Cancun, Playa del Carmen, and Tulum have experienced a surge in tourism, the impact on local resources and infrastructure has become increasingly evident. VISITAX is a response to these challenges, aiming to preserve the natural beauty and cultural integrity of Quintana Roo for future visitors. 

Quintana Roo’s state tourism tax aligns with other global, “responsible tourism” practices, emphasizing the importance of sustaining the region’s natural and cultural treasures. For travelers, contributing to VISITAX is not just about adhering to regulations; it’s an investment in preserving the allure and charm of Quintana Roo.

We would like to hear your feedback as VISITAX is finally implemented in the airports of Quintana Roo. Please tell us about your experiences in the comments below.

Related Articles: 

How to Get to Puerto Aventuras from the Cancun Airport

Is Uber Cancun Finally A Reality?

Mexico’s New International Airport in Tulum Unveiled

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5 thoughts on “VISITAX: What is it and Who Has to Pay this New Tax?”

Thank you for sharing. I hadn’t heard about this. It seems like many countries are starting to implement a tourist tax.

I think may countries already have them. Mexico does. This one is specific to the state of Quintana Roo only which makes it even more interesting.

I had no idea about this! So glad I know in advance!

I hadn’t heard about the visitax before, but I hope it helps in preserving the nature and culture in Quintana Roo. Great information, especially about the fake sites. I’m curious about why you don’t have to pay visitax if you leave via the Belize border.

I think because hundreds of Belizians come across the border every day to work. But that’s just a guess.

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❤️ Apply for your Visitax Cancun Cancun Mexico Pass Online

If you have plans to explore amazing destinations such as Cancun, Playa del Carmen, Cozumel, Bacalar, Tulum or to venture into the lush Riviera Maya in the state of Quintana Roo, Mexico , you should be aware of the Visitax Pass (also known as Visitax Cancun or Visitax Mexico ). In this article, we provide comprehensive information about this tourist tax ( Tourist tax Mexico ) and guide you step-by-step on how to process it online, which becomes an essential aspect of planning your trip to Mexico.

😍 What is Visitax: Tourist Tax?

Visitax Gob Mx is a tourist tax that all international visitors planning to travel to the state of Quintana Roo must pay. This permit is issued by the Mexican state authorities and is valid for the ENTIRE period of your stay in Quintana Roo (up to a maximum stay of 180 days per visit). If you are traveling for business, health or educational purposes, it is not necessary to purchase your Visitax Cancun Mexico Pass.

This permit is for the sole and exclusive use for tourism , business or transit purposes ; to finance the reactivation of the tourism sector in the Mexican Caribbean .

🚀 Visitax Cancun: Requirements to process it

Processing your Visitax Pass is easy and fast, you only need to have your passport and a valid email address. Then, fill out a simple online form and in less than 5 minutes you will have your Visitax Cancun Pass in your email. Remember that you must process a new Visitax Mx Pass (Visitax Mexico) for each visit to the state of Quintana Roo.

🔥 Visitax Mexico: Do minors pay Visitax?

Visitax is mandatory only for children over 4 years old. Children under this age are not subject to this tourist tax. In summary, children under 4 years old do not need to pay for their Visitax Cancun Pass (Visitax Gob Mx).

✅ Tourist Tax Mexico: What to do in Cancun, Mexico?

Cancun is one of the most popular tourist destinations in Mexico, thanks to its beautiful beaches, resorts and nightlife. In addition, there are many activities and attractions to enjoy, such as exploring ancient Mayan ruins, snorkeling or diving in the crystal clear waters of the Caribbean Sea, or visiting one of the many ecological parks in the area. You are sure to find something to do in Cancun!

🥇 Visitax Gob Mx: Top 11 Tourist Destinations of Quintana Roo Mexico

If you plan to visit Quintana Roo, here are the 11 best tourist destinations in the area:

Chichén Itzá: an ancient Mayan city and one of the Seven Wonders of the World.

Tulum: a pre-Columbian Mayan walled city overlooking the turquoise waters of the Caribbean Sea.

3. Coba: an ancient Mayan city with imposing pyramids that can be climbed.

4. Playa del Carmen: a popular beach destination with many stores, restaurants and bars.

5. Cancun : a world famous tourist city with beautiful beaches, hotels and nightlife.

6. Isla Mujeres: a small island off the coast of Cancun with stunning beaches and crystal clear waters.

7. Puerto Morelos: a picturesque fishing village turned into a tourist destination with beautiful beaches.

8. Akumal: a beach town known for its turtles, where you can snorkel and swim with these gentle creatures.

9. Xel-Ha – a natural freshwater lagoon with crystal clear waters perfect for swimming and snorkeling.

10. Xcaret: an ecological park with many activities and attractions, such as swimming with dolphins, snorkeling and exploring ancient ruins.

11. Cozumel: an island off the coast of Cancun known for its diving and snorkeling.

🔥 Cancun Tourist Tax: Do I need to print my Visitax Pass?

Although you will receive your Visitax Quintana Roo Pass ( Tourist Tax Mexico ) via email , we recommend you to have it handy on your cell phone when entering and leaving Quintana Roo, Mexico. To do so, you can take a screenshot or download the QR code that will be sent to you. Although carrying your printed Visitax Gob Mx is optional, it is better to be forewarned in case of any inconvenience.

Official Document Provided

🚀 Benefits of Processing your Visitax Mexico Pass online

🚀 visitax mexico: can i pay my visitax upon arrival in cancun.

Although it is possible to pay your Visitax at the Airport (Tourism Tax) upon your arrival in Cancun ( Tourist Tax Cancun ), we suggest you do it online to avoid delays and setbacks that may affect your trip. In addition, processing your Visitax Pass online will allow you to have it directly in your e-mail and be forewarned in case you are asked for it at some point during your trip.

☝️ How to apply for our VISITAX pass?

Processing your Visitax Pass online is very easy. Just follow these 3 steps …

• Visit the official website of Visitax Gob Mx.

2. You make the Tourist Tax Payment (VISITAX Mexico Pass).

3. In less than 24 hrs. you will receive your VISITAX Pass, directly to your Email.

Join the more than 1,124 happy people who have already processed their VISITAX Cancun, Mexico Pass (Tourism Tax)! …

Visitax Mx: What Do Our Customers Say? 😍

Over 1,124 Customers Can’t Be Wrong!

How Did People Rate Our Service?

It arrived in only 15 minutes. my visitax mx pass (tourist tax mexico). Thank you!

Super fast processing (visitax cancun airport), online. I didn’t have to leave the house.

I already have my tourism tax (Visitax Mexique ), it arrived in a matter of minutes. Greetings

🚀 FAQ'S Visitax: Frequently asked questions

¿dónde está ubicado cancún.

Cancun is located in the southeast of Mexico, on the Yucatan Peninsula. It is part of the state of Quintana Roo and is located on the shores of the Caribbean Sea. Known for its white sand beaches and turquoise waters, Cancun is one of the most popular tourist destinations for both domestic and international travelers. It is also close to other tourist attractions such as the Riviera Maya and the Mayan ruins, making it an ideal starting point for exploring the rich history and culture of the region.

ocated in the Mexican Caribbean Sea, near Tulum.

¿Qué actividades ofrece Cancún, México?

Cancun, Mexico offers a variety of activities including snorkeling, scuba diving, sailing, kayaking, fishing and sightseeing tours. These activities take advantage of the natural beauty and crystal clear waters of the Caribbean, making Cancun a popular destination for lovers of aquatic adventures and outdoor exploration.

¿Qué lugares puedo visitar con mi Pase Visitax?

You can visit any tourist destination in the state of Quintana Roo, Mexico. The following places are included in the list, so you have to pay your Tourist Tax :

• Playa del Carmen
• Riviera Maya
• Puerto Morelos
• Isla Mujeres
• Felipe Carrillo Puerto
• José María Morelos

▷ Visitax Application Form (Trámite Visitax Gob Mx en Línea)

¿Menores de edad pagan Visitax?

Visitax Mexico is mandatory EXCLUSIVELY for children over 4 years old.

¿Puedo pagar mi Visitax a mi llegada a Quintana Roo, Mexico?

All travelers can pay their Visitax upon arrival in Quintana Roo, Mexico; however, in order to avoid long lines, we suggest you apply online.

▷ Visitax Application Form (Online Processing)

¿Con qué otros nombres se le conoce al Pase Visitax?

This tourist tax is also known as:

• Visitax Cancun Airport

Visitax Mexico

• Visitax Mexiko

Visitax Quintana Roo

• Tourist tax Cancun
• Tourist tax Mexico
• Tourism tax
• Cancun tourist tax
• Visitor tax

¿Es Necesario Contratar un Seguro de Viaje al visitar Mexico?

It is not necessary , it is completely optional if you choose to do so.

¿Qué Hoteles son Recomendables para mi estadía en Cancun?

There are many travel packages to Cancun, you can search for options through Travel Experts .

¿Qué es Visitax Cancun?

Visitax Cancun is a tourism tariff implemented by the government of Quintana Roo for all visitors who are not residents of the state . This fee is used for tourism promotion and infrastructure maintenance.

¿Cómo puedo pagar la tarifa de Visitax Cancun?

You can pay the Visitax fee Cancun online before arrival, or upon arrival at the airport . Various forms of payment are accepted, including credit cards, debit and credit cards. credit and debit.

¿Necesito mi pasaporte para pagar la tarifa de Visitax Mexico?

Yes, you will need your passport number to complete the payment process. This will be a valid proof to confirm your identity and the payment made.

¿Recibiré algún tipo de confirmación por correo electrónico después del pago del Visitax Cancún?

Yes, after the payment you will receive a digital receipt in your email email address . It is important that you save it as you may need to show it when you get to Quintana Roo .

¿La vida nocturna en Cancún, México está incluida en el costo del Visitax?

No, the cost of the Visitax (Tourist Tax) only covers administrative expenses and public services provided by the state. state . Any additional activities such as enjoying the nightlife restaurants or excursions are extra costs to be covered by each visitor.

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Process in less than 5 mins. your Visitax Mexico Pass (Tourist Tax Mexico ).

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Visitax Playa del Carmen

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Application form Visitax Playa del Carmen

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Process in less than 5 mins. your Visitax Tulum Pass (Tourist Tax Tulum ).

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Process in less than 5 mins. your Visitax Cozumel Pass (Tourist Tax Cozumel ).

Application form Visitax Cozumel

Application form (take a tour): Visitax Cozumel

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Visitax Mexico ®is a private website developed by Academia Digital® and is not linked to or associated with any government agency (visitax gob mx). Visitaxgob.mx helps travelers pay the Quintana Roo state tourism tax (Visitax ). Our rate is $39.00 and includes the government tax of $12.00 – Direct Contact: [email protected] – All Rights Reserved ©2024

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Visiting Mexico's Riviera Maya Is About to Get a Little More Expensive — Including Cancun, Tulum, and Cozumel

The Mexican state of Quintana Roo, a hotspot for travelers, is adopting a tourism tax.

Meena Thiruvengadam is a lifelong traveler and veteran journalist who has visited more than 50 countries across six continents. Her writing has appeared in The Wall Street Journal , Departures , TripSavvy , and other publications.

One of Mexico's most popular tourist regions plans to begin charging foreign visitors a new $10 tax starting in April 2021.

The tax is meant to help offset a decline in overall tourism spending in the state, the Riviera Maya Times reported . Quintana Roo is located on Mexico's eastern Yucatan Peninsula and is home to popular destinations including Cancun , Cozumel, Isla Mujeres, and the ancient Maya ruins in Tulum .

Tourism accounts for a significant chunk of the state's revenue. Some tourism operators say they fear the new tax could push tourists to consider other vacation destinations, but Mexican government tourism officials don't expect the $10 fee to deter travelers.

The region has seen a recent uptick in tourism from the United States and is one of few foreign locations open to American travelers. Tourism to Quintana Roo from the U.S. is up 23% from 2019 with more than 100 flights a day from the U.S. landing in Quintana Roo, The Washington Post has reported .

It's a region that's known for its partying, and one U.S. traveler described her recent visit for an art festival as "Burning Man on the beach" to the Post . "There was just an amazing energy," Alexandra Karpova told the paper . "People were just so thirsty to be together. It was like, 'We're free again.' "

Quintana Roo has reported more than 15,000 cases of COVID-19 and more than 2,000 deaths. Mexico as a whole has reported more than 1.3 million cases of COVID-19 and nearly 120,000 deaths.

Meena Thiruvengadam is a Travel + Leisure contributor who has visited 50 countries on six continents and 47 U.S. states. She loves historic plaques, wandering new streets and walking on beaches. Find her on Twitter and Instagram .

Starting on April 1st 2021, all foreign visitors are required to cover a MANDATORY Tourist Tax when visiting any destination in the State of Quintana Roo .

• Felipe Carrillo Puerto
• Isla Mujeres
• José María Morelos
• Playa del Carmen
• Puerto Morelos

Is the official site that promotes and assists foreign visitors in compliance with their Tourist Tax payment.  

* Maximum 9 Tourists per transaction.

Official Document Provided:

IF YOU'RE TRAVELING TO QUINTANA ROO

Pay visitax online.

The Visitax Payment is an easy and secure online process. The receipt will be sent immediately to your email.

To complete the process, fill in the application form with the required data and proceed to the corresponding Quintana Roo departure payment.

What is Visitax?

Who should pay visitax, is the payment of the visitax mexico mandatory, travel no worry, make the most of your visitax.

visi tax + is the perfect option for travelers & tourists who are visiting Quintana Roo for a short period.

What happens if a tourist doesn't pay Visitax Mexico?

Like other travelers, you may wonder if the Visitax Payment is worth it. You may be surprised to learn about all the benefits that come with paying the tax, so you can enjoy your vacation to the fullest.

Discounts at the main attractions in Riviera Maya.

By official disposition of the state of Quintana Roo, you need to comply with the payment for the use of public domain assets, VISITAX

Ignoring the proper payment in timely manner may lead to legal consequences.

Visitax Cancun || Pay Your Visitor Tax Online

Pay your quintana roo visitor tax online.

All tourists to the Yucatan Peninsula and other tourist destinations in Mexico, including Akumal, Cancun, Cozumel, Riviera Maya,Tulum, Isla Mujeres, Puerto Morelos and Playa Del Carmen, can pay their tourist tax or visitax by filling out the application form below.

What is the VISITAX (Visitor Tax) in Mexico: How to Pay it?

Visitax is the State Government application for the payment of tourist tax from foreign tourists. The one-time tax fee is typically valid for a single visit of 180 days. Our services educate visitors about Mexico’s tax laws and help them pay the state exit tax. 

Quintana Roo is a very famous tourist attraction. It is known globally for its beautiful cenotes, jungles, underground rivers, nightlife, nature reserves, and long beaches. In a nutshell, the state is heaven for those who are nature fanatics.

More and more people are traveling to Quintana Roo in large numbers due to its compelling attractiveness and natural sophistication. Considering such a heavy flow of tourists, the government of Quintana Roo decided to impose a visitor tax to generate revenue from the tourism industry. So, the visitors are required to pay it. But the amount of tax that the state is charging is nothing for the sake of the experience that this wonderful place is offering. Following the implementation of Mexico’s Visitax, we are here to assist tourists in completing the forms required for Quintana Roo’s tourist tax for our low service fee of 38 USD which includes the required government tax of 259 MXN.

If you are ready to travel to Quintana Roo, you are at the right place. After deciding on your trip plans, the very first thing that you have to think of is Visitax Cancun! 

How to pay for it? What's the procedure?

Here we have all the information! Just read on to understand everything step by step in the simplest possible way!

You Can Pay the Tourist Tax in 3 Simple Steps!

Here is a step by step guide to explain how the payment of Visitax works with us:

Fill out the application form

Your name, age, and passport number! These are the 3 things required in order to fill out an application form.

Use Your Credit Card to Make The Payment Instantly

We accept all internationally recognized credit cards. Additionally, PayPal payments are also valid.

Receive The Confirmation Copy of Your Tax Bill Through Email

Within an hour, you will receive a tax payment confirmation email containing a QR barcode. And, that’s it.

What is the Easiest Method of Paying the Departure Tax or Visitax?

• We have an online application form.
• Up to 10 visits are allowed to pay their tax on a single application form.
• Although you can pay the departure tax at the airport, however, it is recommended to pay online to avoid the long lines or any possible inconvenience at the airport.

Visitax Cancun || Pay Your Mexico Visitor Tax Online

Quintana Roo prepares new tourist tax of five US dollars per cruise passenger

The Congress of Quintana Roo gave official entry to the 2024 Fiscal Package, where the Executive Branch proposes the creation of a new tourist fee at a rate of 5 US dollars per person, which will be allocated to two trusts: for tourist infrastructure and for natural disaster relief.

This new fee is called “Right to Cruise Passengers”, and it must be paid at the time of purchasing the ticket, for which shipping companies or operators must collect and retain this amount.

According to article 51 of the Law of Rights of the State of Quintana Roo, of the money that enters the state coffers, 30% will go to the Trust for the Attention of Natural Disasters.

The state is one with the highest risk of hurricane impact in the Atlantic, in the period from June 1 to November 30 every year.

In addition, the document indicates that this is a measure to compensate for the extinction of trusts by the federal government, such as the Natural Disaster Fund Trust (Fonden).

The other 70% will be allocated to a new Trust for Tourism Infrastructure. Meanwhile, the municipalities of Othón P. Blanco, where the Costa Maya Port and Cozumel are located, will have participation in the collection of the fee.

It justifies that although, between January 1 and October 8, 2023, the number of arrivals at the ports of Quintana Roo was reduced, going from 1,576 last year to only 1,164, the number of passengers increased and passed from 4.1 million to almost 4.3 million.

If authorized, it proposes that the new Right to Cruise Passengers come into force as of the first day of January 2025.

The 2024 Budget Project proposed by the Executive Branch is for 47,352 million pesos and proposes increases mainly in the Secretariat of Welfare and the Secretariat of Citizen Security, which would have 1,327 million and 3,464 million pesos, respectively.

In the Welfare Secretariat the increase is 353.7 million pesos, and in Citizen Security Secretariat the increase is 909 million pesos.

TYT Newsroom

Yucatan Times

A detailed overview of the best yucatan peninsula casinos for the canadian players, governor mauricio vila took a tour of the new gran parque la plancha, you may also like, ministry of foreign affairs authorized more than 20 thousand mexicans to vote abroad, explosion on yacht leaves eight injured in progreso, yucatán, construction worker dies after falling from second floor in komchen, teenager dies from gunshot wound in ciudad caucel, nasa administrator bill nelson visits mexico to strengthen cooperation, two kidney transplants were successfully performed at the dr. agustín o’hornán hospital.

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Pay Visitax | Quintana Roo Tourist Tax

Pay your visitor tax fast and easy.

Visitaxms.org is not part of a government body or of any state-led agency. It is a private website on which travelers to the Quintana Roo can pay their Visitax. The Visitax can also be obtained on the Quintana Roo state-owned www.visitax.gob.mx/sitio/

3 easy steps to pay the tourist tax:

Complete the application form.

Pay through a Secure page

Receive your Receipt of payment

Who should pay the new tourism tax?

• Visitors of any foreign country to the state of Quintana Roo.
• Visitors traveling to Quintana Roo for tourism purposes only.

The new tourism tax is due from every foreign visitor traveling to one of Quintana Roo’s tourist destinations including the island of Cozumel, Cancun, or Tulum.

The new tax is due even if traveling on business, health, education, or other than tourism purposes.

Eligibility

• To pay the tourist tax or Visitax in Quintana Roo and its territories, foreign visitors must have a valid passport.
• This tax is applicable to tourists visiting the state for vacation, medical purposes, education, or business trips.

How to pay the tourist tax?

• The tourist application form is available HERE .
• This is a secure online platform where you can submit your application without any difficulties.
• The application form lets you add up to 10 visitors. First, of course, you need to enter their names, age and passport number.
• In case your group has more than 10 members, you may fill another application form for the rest of the group.
• A group or a family can make a transaction through one single form. However, the system will generate one receipt for all of the visitors of the group.
• After you have made the payment for the tourist tax, you will receive a QR Code in 72 hours via your email address. You will have to show it to the local or airport authorities.
• You can make your payment through our payment gateway using a debit or credit card.
• When departing Quintana Roo, you and your group members are required to show their receipts at the airport before you board your flight.

Visitax Frequently Asked Questions

All visitors are required to pay Visitax

The process of applying and paying the tourism tax takes no more than 5 minutes. All you will need is a valid passport and E-mail address, and a credit card or Paypal account. You will receive the payment confirmation within the next several minutes to the provided e-mail.

Although the payment confirmation will be sent to the e-mail provided when applying, it’s always a good idea to keep a printed copy among the travel documents too. You may have to show proof of payment for each traveler in your group before boarding your flight back, and before going through security. Remember, the new payment is mandatory for all foreign tourists, so consider everyone eligible in your family. In case you have not been able to pay or print Quintana Roo’s state tourism tax, assistance will be given in place, at that moment.

• The number of individuals travelling​
• Names of the individuals​
• Each individual’s passport number​
• Departure date​
• Payment information

Start the application now

• ©2023 visitaxmx.org

Visitaxmx.org is a private website and is not linked to or can be associated with any government agency. Visitaxmx.org assists travelers in paying the Quintana Roo’s state tourism tax.

Pay your VISITAX when visiting Quintana Roo Mexico (Cancun, Playa del Carmen , Cozumel , Tulum)

As of April 1, 2021, all international visitors to the state of Quintana Roo in Mexico should pay a tourism tax . The permit is issued by the Mexican State Authorities and is valid for the whole period of stay in Quintana Roo.

3 Easy Steps To Obtain the Tourism Tax Receipt

1. complete the form online.

Fill out the questionnaire by providing your names, email, age, and passport number.

2.  Pay through a Secure page

The tourism tax can be honored with your credit card or PayPal account.

3.  Receive your receipt of payment

The payment confirmation with a Barcode will be sent to the provided email address in 1 hour

Who should pay the new tourism tax?

• Visitors of any foreign country to the state of Quintana Roo.
• Visitors traveling to Quintana Roo for tourism purposes only.

The new tourism tax is due from every foreign visitor traveling to one of  Quintana Roo’s  tourist destinations including the island of Cozumel, Cancun, or Tulum.

The new tax is due even if traveling on business, health, education, or other than tourism purposes.

Purpose of trip:

Tourism, business, and transit

Single entry. A payment is due for each visitor’s stay

Maximum of 180 days per visit

Delivery time:

Within 1 hour from successful payment

$62.00 USD per VisiTax – each traveler needs his document

Application form:

Online only: submit your request now.

Download Visitax PDF Information Sheet.

Who needs to pay Visitax

What is Visitax

Frequently asked questions

Visitax is a tourism tax collected by the state of Quintana Roo, Mexico, and applicable to each foreign visitor. The new tax is mandatory as of April 2021 and applies to only those who intend to visit the State on tourism. This fee will be collected by the State of Quintana Roo’s Tax Administration to fund the reactivation of the tourist sector in the Mexican Caribbean.

Do children need to pay for Visitax?

Visitax is mandatory for all tourists despite their age.

How long does it take to pay and get the payment confirmation for the Visitax?

The process of applying and paying the tourism tax takes no more than 5 minutes. All you will need is a valid passport and E-mail address, and a credit card or Paypal account. You will receive the payment confirmation within the next several minutes to the provided e-mail.

Do I need a print copy of the Visitax?

Although the payment confirmation will be sent to the e-mail provided when applying, it’s always a good idea to keep a printed copy among the travel documents too. You may have to show proof of payment for each traveler in your group before boarding your flight back, and before going through security. Remember, the new payment is mandatory for all foreign tourists, so consider everyone eligible in your family. In case you have not been able to pay or print Quintana Roo’s state tourism tax, assistance will be given in place, at that moment.

Can I pay the Mexico Visitax upon arrival in Cancun?

Tourists can pay the new Visitax prior traveling, upon arrival, or even before flying back home. The first two can be done online. The third option is possible at the Cancun airport only. It is however recommended to pay your Visitax online, so you can avoid queuing at the airport. This way, you will also minimize the risk of missing your flight. You can pay online with a credit card or PayPal, or in cash at the Cancun or Cozumel airport.

Do you need to be vaccinated against Covid 19 to visit Mexico?

No. Mexican authorities do not request proof for vaccination from the travelers. However, keep in mind that depending on the state you are about to visit, local restrictions may be implemented. For example, the state of Quintana Roo has established limitation of movements, shorter business hours, and quota for using public transportation.

Do you need a PCR test to visit Mexico?

No. No PCR test nor any other Covid-19 related test is needed to enter Mexico. Please, note that Mexico has set a national stoplight system: red, orange, yellow, and green with red – the regions with maximum restrictions and green with none. As of June 9, the states of Oaxaca and Mexico City are listed in green, while Quintana Roo and Baja California are in the orange zone.

Do you have to quarantine when visiting Mexico?

No. There is no quarantine requirement for Mexico’s visitors. However, bear in mind that with the dynamic Covid-19 situation, the regulations too can change. Although quarantine is not necessary for those entering the country, many of the travelers will have to present a negative PCR test made at least 72 hours upon returning in order to skip quarantines in their home countries. This is why many hotels, as well as airports, offer PCR / NAAT or antigen tests for current infection.

Our customer support team is available 24/7 and will assist you in completing the questionnaire; receiving the Barcode; retrieving lost payment confirmation, or any other help you might need.

All you need to pay the Quintana Roo visiting tax is a valid email address and a credit card. You will receive the payment confirmation together with a Barcode to present to the authorities. Keep a print copy of your travel documents for a faster check out at Mexico’s ports of entry.

Remember: If you are traveling to Mexico’s Quintana Roo state as a tourist you need to pay a tourism tax. The single-charged tax is valid for the whole period of stay. You will receive the payment approval along with a Barcode to be presented at the ports of entry authorities.  To see Spanish version of this page visit this link

Easy and fast, the online questionnaire will take less than 5 minutes to complete. All you need is a valid passport, a credit card, and an email address. If you need assistance or have any questions, our customer support team will be happy to help!

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Tourist Tax, Visitax, Environmental Tax - Quintana Roo Forum

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Tourist Tax, Visitax, Environmental Tax

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Okay so we have not been on vacation for about 4 years so some of the details are a bit confusing. Are all these 3 taxes the same? Our booking says we need to pay a tax at the hotel direct to the hotel, online they say you have to pay the Visitax and others say you need to pay the tourist tax.

Are these 3 different taxes or is it a money grab and what is the best way to do this once we are there or online before we leave????

5 replies to this topic

There are actually 4 separate taxes -- one tourist tax for Mexico, another tourist tax (Visitax) for the state of Quintana Roo, an airport tax and the environmental/sanitation tax.

Here's a summary of all the taxes and how to pay...

This is the Tourist Tax officially called Derecho No Residente or DNR (also known as Derecho de No Inmigrante or DNI).

For visitors flying to Mexico, the tax is included with the airfare , so there's NOTHING TO PAY at any airport. An itemized receipt issued by the airline shows the tax listed with all the other miscellaneous fees & taxes. It might be listed simply as Tourist Tax and should have a code reference of “UK”.

Effective in 2023, the amount is 687 pesos, but it will be shown on the airline receipt in the same currency with which the airfare was paid. It will probably go up in 2024.

2. Mexican International Airport Usage Tax (INCLUDED WITH THE AIRFARE )

This tax must be paid by all visitors leaving Mexico at an international airport, but airlines include the tax with the airfare , so there's NOTHING TO PAY at any airport.

An itemized receipt from the airline shows the tax listed with all the other miscellaneous fees & taxes. It might be listed simply as Departure Tax and should have a code reference of “TUA” or “XD”. It's more of an airport tax than a departure tax because it's not paid when leaving Mexico at a land border, and the amount varies according to the airport, for example, the tax is higher at Puerto Vallarta than it is at Cancun .

The amount is 623 pesos per person or approximately US$36.

FOR VISITORS TO THE STATE OF QUINTANA ROO, here are the additional taxes.

Effective 1 April 2021, a new tourist tax must be paid by all foreign visitors when visiting the state of QUINTANA ROO. It can be paid before or during the visit by using the following official government website...

https://www.visitax.gob.mx

Effective in 2023, the amount is 259 pesos per foreign visitor. There are other websites, some official and some scams, but they all charge more than 259 pesos and charge in US dollars. The tax will probably increase in 2024.

BUT... Check-in agents do not ask for proof of payment, and there is no enforcement for paying. Many visitors do not pay, and there have been no repercussions for not paying.

4. Environmental/Sanitation Tax

This tax is set by each municipality, and collected by the hotel/resort during check-in (or check-out in some cases)

Depending on the municipality, the amount is 20 to 70 pesos per night per room (or per person depending on the municipality). Currently in the municipality of Benito Juarez, where Cancun is located, the tax is 67.35 pesos per room per night. In other municipalities, the tax is in the range of 20 to 30 pesos per room per night.

Hope this helps.

Absolutely, I will check my documentation to see if all is detailed for peace of mind.

Thanks very much

You have found one of the scam sites -- do not use it.

The tourist card (called an FMM immigration card) is no longer used at airports, and the "By Air" form has been removed from the official government website...

https://www.inm.gob.mx/fmme/publico/en/solicitud.html

Only the "By Land" form is available, and it is used when entering Mexico at a land border.

I have given you the link to the only official government website for payment of Visitax. There is another official website (TravelKore), but they charge a higher amount and charge in USD.

Thank you,I am glad I waited to get some proper info before proceeding. You have been a great help

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Quintana Roo Hotels and Places to Stay

Cancun Officials Begin Crackdown To Ensure Visitors Pay Tourist Tax

By: Author Christopher Jordan Marshall

Posted on Published: July 29, 2023

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Last Updated 9 months ago

A Toronto-based company has been appointed to enforce the collection of Cancun’s mandatory tourist tax.

Quintana Roo, the Mexican state which includes popular travel destinations such as Cancun, the Riviera Maya, and Playa Del Carmen, has doubled down on collecting its VISITAX after originally bringing it into law on April 1st, 2021. 

With the goal of the infrastructure improvement tax to “help us protect our beaches and Mayan heritage sites”, the government is now mandating all tour operators, airlines, and other travel providers to collect the tax after it was reported that many tourists were simply not paying the fee.

Cancun International Airport is one of the busiest in the world, seeing an average of 500 flights per day in its most popular seasons.

With millions of travelers passing through its gates each month, it is clear why the enforcement of the tax seemed to be poorly managed due to the lack of staff and confusion around the legislation.

Once it had become clear that travelers who ignored workers in VISITAX shirts at Cancun International Airport could do so without any repercussions, there was little to be done in the way of enforcing the tax itself. 

The original statement from Quintana Roo’s General Director of the Tax Administration service, Héctor Josè Contreras Mercader, about the tax reads: 

“All providers of services related to activities provided to foreign tourists entering the State Of Quintana Roo are informed that in compliance with article  51- Octies of the Law of Rights of the State of Quintana Roo, any foreign visitor, upon entering the State of Quintana Roo, must pay a fee for the use or exploitation of real estate of the public domain of the State of Quintana Roo, with the exception of those who enter through the Southern Border of the Entity.”

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Travelkore, based in Toronto, has since been appointed by Quintana Roo to automate the collection of the tourist tax via its payment platform in an attempt to deter travelers from thinking it is an optional fee. 

Tim Scurry, CEO of the Torkore group of companies that includes Travelkore, admitted that the original legislation had not been clear about the tax’s mandatory nature, which left tourists and travel providers confused.

He stated that it was “quite an honor to be chosen as a unique provider of the fulfillment platform”, with the law now “abundantly clear” that the tax is mandatory, having been changed in December 2022. 

Travelkore has now built a user-friendly system that makes the tax “east to pay, easy to process, and efficiently administered,” which gives each traveler a unique QR code that can be presented to customs at Cancun International Airport.

How Do You Pay The Tax?

The VISITAX can be paid through the Travelkore official website here and is the only approved site for the payment.

The payment system is also currently being integrated into the booking systems of airlines, tour operators, and other travel providers, who can reinforce the payment with their clients and handle the process so they don’t have to. 

Through Travelkore, travel advisors will be able to earn a small fee per payment if they process the tax for their clients using a similar operating system that additionally allows for a transaction report, enabling them to invoice Travelkore each month. 

How Much Is The Tax?

The VISITAX costs US$ 18.80 per person and must be paid by all non-residential visitors prior to their arrival at Cancun International Airport. 

There is no available cash payment option upon arrival, and only those who are arriving via land through Quintana Roo’s southern border will not have to pay the fee. 

What Else Do You Need To Know?

Large groups of up to 10 persons can process the tax in one transaction adding to the easy-to-use nature of the website and making it hugely convenient for families and friends who are traveling together. 

In addition to the payment process, Travelkore also provides health and safety support tools, Quintana Roo’s Guest Assist embedded link, and Nurse Concierge. 

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Wednesday 7th of February 2024

You can offset the taxes by reducing your tipping. Or simply book another destination.

Saturday 26th of August 2023

ITS A SCAM THE VISITOR TAX

Tuesday 1st of August 2023

Was 11.00 now it is 18.80. Why such a price increase?

Monday 31st of July 2023

I am the holder of a US passport. I also am a Residente Permanente

If I read the article correctly, I am exempt from paying the VISITAX because o am in possession of a Residente Permanente visa.

Since I will not have any evidence I paid the tax, what do I do?

Another Scurry

Thursday 30th of November 2023

@Firstlast, the tax is a scam and not legal.

Art Bullard

Sunday 30th of July 2023

Pretty soon Cancun will be too expensive and too cumbersome to visit. Dominican Republic, Jamaica and Puerto Rico are better options

Visitax Application form

Please fill the required information below to obtain your Quintana Roo Tourist Tax Receipt .

Children between 0 and 4 (including) years old are exempt from the Tourist Tax.

You can add up to 10 people at the same application form.

All of the fields marked with * are mandatory.

" * " indicates required fields

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• Passports, travel and living abroad
• Travel abroad
• Foreign travel advice

Entry requirements

This advice reflects the UK government’s understanding of current rules for people travelling on a full ‘British citizen’ passport from the UK, for the most common types of travel.

The authorities in Mexico set and enforce entry rules. If you’re not sure how these requirements apply to you, contact Mexico’s embassy or consulate in the UK.

COVID-19 rules

There are no COVID-19 testing or vaccination requirements for travellers entering Mexico.

Passport validity requirements

If you are visiting Mexico, your passport should be valid for the length of your stay in Mexico.

Visa requirements

If you’re visiting Mexico as a tourist, you do not need a visa.

You’ll get a stamp in your passport with the number of days you are allowed to stay.

British Nationals entering Mexico by land must fill out an immigration form online .

Employment, voluntary work, research and eco activities

Tourists cannot undertake voluntary (including human rights) work, or activity, or any form of paid employment. To carry out this type of work, you must get the correct visa from the Mexican embassy before you travel.

You may need a visa for some adventure or ecotourism activities like caving, potholing or entomology, especially if they involve any scientific or technological research. The Mexican authorities may define scientific or technological research activities far more broadly than other countries. If in doubt, check with the Mexican Embassy in London well before your visit and ask for written confirmation if necessary.

Applying for a visa

For information on how to apply for a visa while in the UK read the Mexican Embassy in the UK website .

For information on applying for a visa while in Mexico, read the Mexican government website .

Entering Mexico via the USA

If you’re crossing the border into Mexico from the USA, and there isn’t an immigration officer at the port of entry to issue your visa on arrival or give you an entry stamp, find the nearest immigration office to get your passport stamped before continuing your journey into Mexico. Customs officials at the border should be able to tell you where to find the immigration office – it’s usually close to the border. If you don’t clear immigration correctly at this point, it is often more complicated to do so once you have left the border area.

If you are travelling to or from Mexico via the USA, even if you are only transiting, check the latest USA entry requirements on our USA travel advice or with the US Embassy in London . If you do not have the correct authorisation, you will not be allowed to travel to or transit through the USA.

Check with your closest US embassy or consulate for more information.

The immigration service has installed e-gates in some terminals of the main international airports. You can use them if you are a tourist aged 18 or over. Make sure you collect the ticket printed by the e-gate as you will need to present it when exiting the country.

You can get digital proof of entry and how long you are allowed to stay in Mexico, by downloading it from the Portal de Servicios del INM website within the first 60 days of your visit.

Entry tax for the state of Quintana Roo

The state of Quintana Roo charges all visitors a tax. You can pay before or during your stay on the VISITAX web portal , available in English. You can get help with the web portal at Cancun Airport. You must show proof of payment at the airport before leaving.

Travelling with children

If you are accompanying a child, you may be asked for:

• evidence of your relationship with the child– for example, a birth or adoption certificate, divorce or marriage certificates, a Parental Responsibility Order
• the reason why you are travelling with them

Dual nationals

Children with dual nationality of Mexico who are travelling without a parent or legal guardian must apply for a permit to leave the country.

Accommodation, funds and proof of departure

Mexican immigration officials may ask to see proof of your departure plans from Mexico before allowing you into Mexico. You may also need to:

• show proof of your accommodation, for example, a hotel booking confirmation
• prove that you have enough money for your stay

If you have been invited to stay in someone’s home, immigration officials may also ask for a ‘letter of invitation’ from the person you’re visiting. This should include as much information as possible, including the host and travellers:

• contact details
• address while in Mexico
• reason for visit

Customs rules

There are strict rules about goods you can bring into and take out of Mexico. You must declare anything that may be prohibited or subject to tax or duty.

Check whether you will need to declare anything on arrival to customs officials – read the guidance from the Mexican government (in Spanish) . If you have goods to declare, you must fill in an online form before travelling to Mexico. If you do not declare goods, they may be seized, and you may be fined.

Leaving Mexico

To leave Mexico, you must show your passport with the stamp showing the number of days you were allowed to stay.

If you lose your passport, you must pay a fee to replace the entry stamp. The fee is approximately 600 Mexican pesos, to be paid at a bank. Migration officers do not accept cash. You can replace the stamp at the immigration office at any international airport in Mexico or start the replacement process online on the Mexican government website . You’ll be told how to pay by the immigration officials.

False immigration officers can operate in international airports. Always refuse offers of help and head directly to the immigration office.

Departure tax

You may need to pay a departure tax when leaving Mexico by air or land. The cost can vary, and some airports or border crossings only accept cash. Most airlines include the cost within the ticket price. If in doubt, check with your airline or tour operator.

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