transit travel agency

ATTENTION TRANSIT RIDERS: We’re working hard to bring NextBus app functionality to the Umo app. Until then, please continue to use NextBus app as needed.

One platform. Transit agencies of all sizes.

Umo is a multi-modal platform made up of six solutions. Each solution is a powerful tool used to enhance the rider’s transportation experience. When working together they improve a transit agency’s operational efficiency.

How Umo Works

Umo’s platform based approach simplifies transportation management, enabling everyone from the smallest bus operator to the largest regional transport authority to deliver a reliable transit experience for their communities.

With Umo, it’s a personalized travel experience that involves, safety predictability, and accessibility for all.

One Platform. Six Mobility System Solutions. Infinite Opportunities.

With Umo, transit agencies have access to account-based ticketing, contactless payment options, mobility-on-demand, digital display services, loyalty rewards programs, and much more!

A transit mobility app for riders to plan their end-to-end journeys. It integrates contactless payments, real-time alerts, and multi-modal trip planning all in a single application.

Provide riders with real-time transit updates and integrated messaging at transit stations, bus stops, and on vehicles. Understand transit occupancy rates and re-route fleets easily with Umo IQ.

Give your riders ease of mobility through a single account. Travelers can pay their way with various payment options including contactless, reloadable smart card, cash and more.

Umo Pay is an innovative open payments solution for accepting contactless credit card and EMV payments on buses, fare gates, and payment terminals.

Umo Display

A digital display platform that provides real-time data to keep riders informed on their travel journey, such as vehicle arrival times, service alerts, news, and sponsored content via Umo Rewards.

Umo Rewards

Increase ridership while enhancing your riders’ experience. Improve rider loyalty by delivering behavior-based, audience-specific incentives. Umo Rewards is a win for transit agencies and riders alike.

Get started with the Umo Mobility Platform.

We’ve created the Umo Mobility Platform as an extensible solution for you to deliver your benefits related to transportation, with a lineup of interrelated products and services for your transit agency riders.

By moving to the Umo Mobility Platform, you gain the ability to meet your transit needs with a scalable solution of integrated benefits – and industry-leading mobility solutions – to grow along our platform, and maximize offerings for:

• Transit Agencies
• Mobility Service Providers
• Travelers / Riders

Do you need help with your transit rider account? Please contact your local transit agency for immediate assistance with account-related issues such as reloading your transit smart card, managing your account balance, adding funds, etc.

Still have questions? Check out our support portal for frequently asked questions, step-by-step guides, and much more! Visit Umo Support Portal

Are you experiencing technical issues with the Umo App? If so, you can get technical support through our online support portal by submitting a ticket. Click here to submit a request.

Note: Please contact your local transit agency for account-related issues with your transit rider account such as reloading your transit smart card, managing your account balance, adding funds, etc.

Having trouble getting started with Umo App?

We've made it simple to Explore, Pay, Go around your City or town with step-by-step functions and a Umo How-To Video .

We're happy to see you're interested in learning more about Umo solutions for your city or town!

To get you to the right mobility expert, tell us a little more about yourself.

Don’t worry, we’re here to help! Get dedicated support for your transit admin account by logging into your account here .

Once logged in, you can get access to frequently asked question, step-by-step guides, online support, and much more!

We're happy to see you're interested in bringing other Umo solutions to your city or town!

We're happy to see you're interested in partnering with Umo!

To get you to the right Umo Rewards expert, tell us a little more about yourself.

Get Started with Umo Rewards

Tell us a little about yourself, and we'll make sure to get you to the right Umo Rewards expert.

Tell us a little about yourself

We'll make sure to get you to the right Umo expert.

CUSTOMER INFORMATION CENTER

Located near the Riverside-Downtown Metrolink Station, it offers a hub for connectivity between buses, trains and other active transportation.

Latest News & Press Releases

Monday, April 22, 2024

Preview of May 12 Service Change

On May 12, 2024, RTA will adjust several routes and trips to increase frequency, enhance connections, provide access to more destinations and improve on-time performance. This guide is designed to give you a preview of those upcoming changes so you…

Tuesday, April 16, 2024

Hiring Event | April 27

THE RIVERSIDE TRANSIT AGENCY WILL HOLD A SPECIAL EVENT TO HIRE COACH OPERATORS. Walk-ins welcome! On-site assessments will be held and qualified candidates may receive same-day offers. SATURDAY, APRIL 27 9 A.M. TO 1 P.M.LAKE COMMUNITY CENTER310 W. GRAHAM AVE.…

Monday, April 15, 2024

Public Hearing Notice on RTA’s Proposed FY25 Budget and FY25-FY27 SRTP

On May 23, the Riverside Transit Agency (RTA) will hold a public hearing for the Agency’s proposed FY25 Budget and FY25-FY27 Short Range Transit Plan (SRTP). The hearing will be held at 2 p.m. at the RTA Board of Directors…

Saturday, January 13, 2024

Vine Street Mobility Hub is Now Open

Riverside Transit Agency’s Vine Street Mobility Hub, located near the Riverside-Downtown Metrolink Station, offers a hub for connectivity between buses, trains and other active transportation. The hub features 16 bus bays, a community plaza, information kiosks and real-time messaging signs…

Tuesday, December 19, 2023

Jeremy Smith to Lead RTA Board of Directors in 2024

Riverside Transit Agency (RTA) Board members have unanimously selected Canyon Lake Council Member Jeremy Smith to lead the RTA Board of Directors in 2024. As chair, Smith will be responsible for leading the Board in setting policy, guiding Agency priorities,…

Monday, December 18, 2023

January 14, 2024 Service Change

On January 14, 2024, the Riverside Transit Agency (RTA) adjusted several routes and trips to ensure service efficiency, better connections, and improved on-time performance.

Thursday, September 07, 2023

Your Free Pass is Available

If you have the GoMobile app, the Fare Free Friday pass has been added to your wallet. Don't have GoMobile? Download the app today and your free pass will be there.  College students enrolled in the Go-Pass and U-Pass programs…

Wednesday, September 06, 2023

EVERYONE RIDES THE BUS FOR FREE ON FRIDAYS

Fridays are getting even better! Beginning this week, anyone can ride Riverside Transit Agency (RTA) buses for free on Fridays. By using the GoMobile app, customers get unlimited free rides anywhere RTA buses go, anytime they operate. The free rides…

Thursday, August 24, 2023

Free Ride Fridays!

RTA is offering free rides on all local, CommuterLink and GoMicro buses every Friday through June 28, 2024. Whether it’s a trip to work, school, shopping, or Disneyland, let us take you to your next destination for free! To ride…

Tuesday, April 25, 2023

Don't Be Left in the Dark - Spin To Be Seen

When waiting at a bus stop, it is important to make yourself visible to the bus driver. During the day that is easy. Just stand up and wave to the driver. At night it can be difficult for the driver…

Tuesday, December 20, 2022

Microtransit Has Arrived in Hemet-San Jacinto

There’s a new way to get around Hemet and San Jacinto. And it’s called GoMicro. Riverside Transit Agency’s (RTA) new microtransit service, GoMicro, hit the streets this week in the Hemet-San Jacinto area on minibuses that operate every day, serving nearly…

Tuesday, December 13, 2022

Get the GoMobile App!

GoMobile is the Riverside Transit Agency official transit app and your partner for riding the bus. GoMobile is an all-in-one mobile app where you can buy passes, pay your fare on your phone, plan your trip, view estimated bus arrival times…

Tuesday, December 06, 2022

Ride GoMicro!

GoMicro is RTA’s on-demand service that offers shared rides in the Hemet-San Jacinto microtransit zone. GoMicro provides an easy way to schedule and track trips in real-time. Book your trips in the app for an easy way to get around…

Tuesday, August 16, 2022

New Grant Fuels RTA’s Move to Zero-Emission Buses

The Riverside Transit Agency’s (RTA) move to zero-emission buses just took a big step. That’s because the U.S. Department of Transportation today awarded RTA a $5.1 million grant to buy five 40-foot hydrogen fuel cell electric buses, propelling the Agency’s…

Monday, December 06, 2021

RTA RECEIVES EMPLOYER OF THE YEAR AWARD

The Riverside Transit Agency (RTA) has long been a champion of recruiting, retaining and advancing women in the transit industry. Now the Agency has a regional award to prove it. The Inland Empire chapter of Women’s Transportation Seminar (WTS), an…

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CBP One™ Mobile Application

A single portal for multiple CBP services to streamline your experience.

Trusted Traveler Programs

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What International Travelers Should Know Before Visiting

Cbp releases trade and travel fiscal year 2021 report.

Agency Adapts to Secure and Facilitate Essential Trade and Travel amid Pandemic.

Almost a million times each day, CBP officers welcome international travelers into the U.S. In screening both foreign visitors and returning U.S. citizens, CBP uses a variety of techniques to assure that global tourism remains safe and strong. Descriptions of CBP processes and programs are available for first-time and frequent travelers.

For U.S. Citizens/Lawful Permanent Residents

If you are a U.S. citizen traveling abroad, get the information you need to smoothly navigate your return back into the U.S.

For International Visitors

If you are a visitor to the U.S. coming to work, study, conduct business or immigrate, get the Information you need to smoothly navigate the process and procedures to enter the U.S.

CBP's Trusted Traveler Programs provide expedited travel for pre-approved, low-risk travelers through dedicated lanes and kiosks.

Ready Lanes

If you are a traveler coming to the U.S. through a land border Port of Entry and have a Ready Lane-eligible document, get the information you need to experience significantly faster processing.

If you are a traveler coming to the U.S. through a land border Port of Entry and have a Ready Lane-eligible document, get the information you need to benefit from dedicated primary vehicle and pedestrian lanes and experience significantly faster processing.

Here is how much parking West Portal would lose under S.F. plan to redesign streets

S an Francisco transportation officials would remove up to eight parking spaces on two streets to reconfigure a busy intersection that abuts the West Portal Muni Station — plans that delight transit riders and pedestrian safety advocates, while i nfuriating some merchants.

Under the proposal, the city’s Municipal Transportation Agency would shave up to six spots on Ulloa Street east of West Portal Avenue, all of which are currently designated part-time for parking, and part-time for loading. This stretch of pavement would accommodate space for a bus stop and new terminal where Muni’s 91 Owl and 57 Park Merced buses would turn around.

Additionally, the agency would convert two general parking spaces on Lenox Way into parking for Muni maintenance vehicles.

All of the parking on West Portal Avenue would be preserved, representatives of SFMTA have repeatedly said, emphasizing their attention to merchants who fear that new inconveniences will deter people from shopping at their stores. When business owners said they were dismayed to lose a loading zone on Ulloa Street, SFMTA staff said they would scout for “other potential locations for bus stop and terminal needs,” according to a spokesperson.

Details of the plans have evolved since the agency released them last week, with wholehearted support from district Supervisor Myrna Melgar and Mayor London Breed. With pressure mounting after a driver rammed through an Ulloa Street bus stop and killed a family of four, city leaders pledged swift action to make the neighborhood safer for pedestrians, bus riders and cyclists.

The idea to redesign the crossing at Ulloa Street and West Portal Avenue had been gestating for a long time, Melgar and SFMTA Director Jeffrey Tumlin said. It largely centered on turn restrictions that would prevent cars from cutting across Ulloa in front of the Muni tunnel — a change intended to make crosswalks safer and ease bottlenecks for trains. 

With the new turn prohibitions, Lenox Way would become a one-way street, addressing another source of conflict in the neighborhood: drivers who pivot from people’s driveways after dropping their kids off at West Portal Elementary School.

Reactions from neighbors ranged from praise, to confusion, to head-spinning exasperation as SFMTA staff rolled out maps and started holding open houses in the neighborhood. It took just a day for opponents to build a “Save West Portal” website and print out fliers to circulate. In response, a resident built a competing “Safer West Portal” site , touting the project’s safety benefits. 

Even before the sites went up, West Portal Merchants Association President Deidre Von Rock warned in an interview that redesigning the intersection would “cause ire across the land here.”

The 10-day outreach period ends next week. Board directors for SFMTA are expected to vote on the redesign in June.

Reach Rachel Swan: [email protected]

TTC will shut down a large stretch of subway this weekend

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Passengers relying on the TTC's Line 1 subway may need to make alternative travel plans this weekend, as the transit agency will be shutting down service between Davisville and York Mills stations on Saturday, April 27, 2024.

Subway service both ways will be halted for the full day to accommodate ongoing track work. Trains will turn back southbound at Davisville and northbound at York Mills, and not serve Eglinton or Lawrence stations for the duration of the day.

The TTC will be running shuttle buses in place of subway service to keep passengers moving along the over five-kilometre gap on the Yonge stretch of Line 1 created by the outage.

As painful as shuttle bus replacements are, it sure beats previous subway outages where the TTC opted not to run replacement buses in any capacity.

That doesn't mean things will be easy for all this time around.

The TTC is advising customers exiting subway trains at Davisville to board shuttle buses using the station's bus bay — which will force local commuters to leave the station and board shuttle buses at the corner of Yonge and Davisville to allow room for shuttle service.

Extra TTC staff will be on hand to manage any confusion at all four stations affected by the closure, including Davisville.

Despite the lack of subway service, all four stations will remain open for passengers to purchase and load Presto fares, or maybe befriend a subway rat in a rare moment of quiet TTC solitude.

K. Meelperd

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