travel guide portal

Browser Warning

Partner log in.

Forbes Travel Guide is the global authority on genuine Five-Star service. We provide world-class professional development resources to any organization that makes exceptional service a pillar of its business. 

Learn how we can help your team meet the highest standards. 

Training Services Quality Assessments Custom Standards Corporate Retreat Star Rating & Partnership

Training Services

Forbes Travel Guide offers world-class training in a variety of customizable formats that enhance service skills and inspire staff to elevate the guest experience.

We offer VIRTUAL and ON-LOCATION training to help teams build their skills and adapt to new service practices. Our certified trainers are highly experienced hospitality professionals with a global perspective on best practices and trends. We adapt training to the needs of your team, from front-line to leadership.

Elevate your team’s service skills through The Academy, an engaging and powerful learning platform built upon Forbes Travel Guide's 60 years of expertise in hospitality. The Academy offers on-demand flexibility for any size team, interactive activities, customizable learning paths and more. 

Inspire your team every day with Service Energizers—a collection of Forbes Travel Guide activities and conversation starters for managers to use in daily pre-shift meetings or briefings. Delivered digitally every day, each exercise takes just a few minutes and brings to life the principles of service excellence. 

Quality Assessments

Our certified, anonymous inspectors can visit your location any time to evaluate service and facility based on Forbes Travel Guide’s standards—or your brand's own standards.

Select the timing and frequency of our visits and receive timely inspection reports with detailed observations and photos to help you understand your organization's strengths and opportunities for improvement.

We also offer phone-based checks for reservation and customer service centers.

Custom Standards

Your business has a unique personality, and you have a vision for the service culture you want to cultivate. We have 60 years' experience in service standards development and assessment.

Through a two-day, on-site consultation, we listen to your goals and then craft customized standards to help you meet them.

Forbes Travel Guide can also conduct incognito inspections to assess adherence to the standards.

Our highly experienced Executive Trainers are available to meet the full potential of your customized brand standards through engaging on-site training in full or multi-day increments.

Our Corporate Retreat

OUR CORPORATE RETREAT CENTER

FTG's Center for Excellence in southwest France offers a one-of-a-kind corporate retreat experience. Located at Le Logis, a medieval estate surrounded by some of Cognac’s most prestigious vineyards and distilleries, the Center brings hospitality to life through meaningful learning sessions and purposeful team activities.

Star Rating & Partnership

We rate nearly 2,000 hotels, restaurants and spas every year on the world’s most exacting service and facility standards. No one can buy a Star Rating and no fees are required; ratings can only be earned through our independent inspection process.

For properties that we elect to Star Rate, we offer the option of joining our Partnership program, which provides transparency into the Star Rating process and access to our exclusive Partner community. Partners receive valuable benefits including a complete list of FTG standards, a full report of their annual Rating inspection results, and policy privileges such as cycle selection and remedy periods.

Partners enjoy many other benefits, such as promotion through Forbes.com , forbestravelguide.com and our social media channels, including Instagram , where @forbestravelguide is the #1 independent luxury hospitality account.

Contact us to learn more about Partnership opportunities and Star Rating.

World Travel Guide - Official Destination Guides and Travel Stories

World Travel Guide

Editorial Foreword

The World Travel Guide (WTG) is the flagship digital consumer brand within the Columbus Travel Media portfolio . Available in English, German, and Spanish versions, the WTG provides detailed and accurate travel content designed to inspire global travellers. It covers all aspects, from cities to airports, cruise ports to ski and beach resorts, attractions to events, and it also includes offbeat travel news, stories, quizzes and guides for adventurous travellers.

Travel Features

Food and drink.

Los Angeles food & drink guide: 10 things to try in Los Angeles, California

From celebrity chefs to timeless burger joints, lively Los Angeles has a wide range of dishes to impress you; here are the top 10 things to try

London food & drink guide: 10 things to try in London

As one of the most diverse cities in the world, London’s culinary scene offers an eclectic mixture of British classics and modern, multicultural cuisine

Are eggs good or bad for you?

Chicken eggs are nutritious and versatile, but are they good or bad for you?

Italian wine for major occasions

Great wine can amp up your mood and enhance your experience, and this guide can help you choose fantastic Italian wine for major foodie and special occasions

The complete guide to Bulgarian wine

Bulgaria is not yet a well-known wine country, but that is about to change as Bulgarian wineries are carving an admirable niche

Thai Wine – A remarkable success story

A feat to be admired, we take you through Thai wine’s remarkable journey to success

City Guides

Bustling and energetic, Osaka is a thriving metropolis with a distinct commercial culture and with a regional identity that sets it apart from elsewhere in Japan.

Paris rarely disappoints. Home to beautiful architecture, arresting art and the world’s finest restaurants, only the hard–hearted will leave the City of Light without falling in love.

Sandwiched between the Red Sea and the mighty Negev desert, Eilat is a water sport and desert adventure paradise. The southernmost city of Israel has all the hallmarks of a fantastic sun and fun holiday.

Country/ State/ Region Guides

A flavourful melting pot of sparkling nightspots, fresh seafood, sizzling Mediterranean passion and mythical legend, Greece is a fascinating and enchanting destination.

The eyes of the world are on Qatar right now. Following the discovery of oil in the 1940s, this small Gulf state has been catapulted from a small fishing and trading hub to one of the richest (per capita) countries in the world.

The Islands of Tahiti

The Islands of Tahiti are known for their laid-back vibes. Expect romantic sunsets and giant curls of turquoise breaking over reefs. Remote and pristine, the islands give you a glimpse of paradise on Earth.

Mongolia is far-flung and little visited yet has much to offer, from the stunning scenery and wildlife of mountains and deserts to the emerging luxury hotels and restaurants of capital Ulaanbaatar.

Much like the varying conditions of classic cars, Havana appears to be in a constant state of restoration. A mishmash of beautifully restored colonial buildings rubs shoulders with dilapidated tenements of regular Cubans.

© Columbus Travel Media Ltd. All rights reserved 2024

• Credit cards
• View all credit cards
• Banking guide
• Loans guide
• Insurance guide
• Personal finance
• View all personal finance
• Small business
• Small business guide
• View all taxes

You’re our first priority. Every time.

We believe everyone should be able to make financial decisions with confidence. And while our site doesn’t feature every company or financial product available on the market, we’re proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward — and free.

So how do we make money? Our partners compensate us. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services. Here is a list of our partners .

The Guide to Chase’s Travel Portal

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Table of Contents

Who can use Chase's travel portal?

How to use chase's travel portal, other things you can do in chase's portal, chase travel contact options, chase's travel portal can be lucrative.

Chase Ultimate Rewards® points are among the most useful rewards you can earn. When it comes time to redeem them, you will be directed to Chase's travel portal. This is where you can book flights, hotels and rental cars with points, redeem them for merchandise and gift cards, or transfer points to other programs.

Should you redeem points to pay for a trip instead of using cash or transfer them to a loyalty program partner to get better value? You'll need to do a little homework to find the right answer as each situation is different.

Chase points are the currency you earn when using cards like Chase Sapphire Preferred® Card or Chase Sapphire Reserve® . They are superior in many ways to other point currencies because  you earn more than one penny in value  per point with these two cards. For example, when redeeming through Chase's travel portal, the Chase Sapphire Reserve® will net you 1.5 cents in value per point and the Chase Sapphire Preferred® Card will net you 1.25 cents in value per point. When you transfer to a partner, your per-point-value may be even greater.

With the travel portal, you can redeem points to pay for an entire trip or you can use a mix of points and cash to cover a travel booking. You can also pay all in cash, earning 5 to 10 points per $1 spent, depending on the card you have. Using points for travel is the most valuable way to extract value from Chase Ultimate Rewards® for most people.

It's an efficient website, but some irritants snag even savvy travelers. Let's dig into Chase's travel portal's good and bad. You'll find that it is mostly good, if not great.

Chase cards vary in earning and redemption benefits so you will want to pay attention to which one you use, especially if you have more than one card. The most valuable cards earn Ultimate Rewards® points, but some Chase cards, like the United℠ Explorer Card , earn miles or points in that co-branded program (in this example, United MileagePlus miles ).

Let’s review the cards that earn Chase Ultimate Rewards®, with the most rewarding cards first. Keep in mind that if you have more than one of these cards, you can move points between Chase Ultimate Rewards® accounts to redeem them from an account that delivers more cents per point in value.

These cards earn Chase Ultimate Rewards® and provide access to Chase's travel portal:

Chase Sapphire Reserve® .

Chase Sapphire Preferred® Card .

Ink Business Preferred® Credit Card .

Chase Freedom Unlimited® .

Chase Freedom Flex℠ .

Ink Business Cash® Credit Card .

Ink Business Unlimited® Credit Card .

Chase Freedom Rise Credit Card.

There is an important perk to remember if you have multiple cards. Since the Chase Sapphire Reserve® card offers 1.5 cents in value per point and the Ink Business Preferred® Credit Card and the Chase Sapphire Preferred® Card offer 1.25 cents in value, it is best to redeem points from these accounts rather than any other Chase card. c

If you have one of those two premium cards and another Chase card (like Chase Freedom Unlimited® , for example), you can move your Ultimate Rewards® points from the Chase Freedom Unlimited® account to a premium card’s account (like the Chase Sapphire Reserve® card).

This strategy allows you to unlock half a cent more in value in seconds. It’s one of the best benefits of Ultimate Rewards® when you have a premium card and one of its no-fee cards.

Want to earn a bunch of points quickly to make a redemption? The sign-up bonuses on these cards can rake in extra points if you meet the terms and conditions.

on Chase's website

• 5 points per $1 on travel booked through Chase.

• 3 points per $1 on dining (including eligible delivery services and takeout), select streaming services and online grocery purchases (not including Target, Walmart and wholesale clubs).

• 2 points per $1 on other travel.

• 1 point per $1 on other purchases.

Point value in Chase's travel portal: 1.25 cents apiece.

• 10 points per $1 on Chase Dining, hotel stays and car rentals purchased through Chase.

• 5 points per $1 on air travel purchased through Chase.

• 3 points per $1 on other travel and dining not booked with Chase.

Point value in Chase's travel portal: 1.5 cents apiece.

• In the first year, 6.5% cash back on travel purchased through Chase, 4.5% cash back on drugstores and restaurants, and 3% on all other purchases on up to $20,000 in spending.

• After that, 5% cash back on travel purchased through Chase, 3% cash back at drugstores and restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

Point value in Chase's travel portal: 1 cent apiece.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

» Learn more: The best travel credit cards right now

Here’s a primer on what you can and cannot do with Ultimate Rewards® points.

Log in to your account, then navigate to the Chase Ultimate Rewards® tab on the right of the screen. If you have more than one card that earns this currency, you can see each balance and select the account from which you want to redeem points.

Once you select the card, you’ll be taken to a homepage that shows the points you have earned and how you can redeem them. We recommend sticking to travel redemptions rather than using points for merchandise as the value diminishes significantly with the latter.

Select the "Travel" tab at the top of the screen. From here, you can decide whether to transfer points to a partner or redeem them as cash for a trip.

One of the best perks of using this travel portal to make a points redemption is that you still earn frequent flyer miles on most airline tickets since these are booked as a revenue ticket (not as an award redemption like when using airline miles to book a flight).

How to book award flights in Chase's travel portal

This is one of the more popular features of using points, but keep in mind that Expedia operates Chase's portal on the back end. It doesn't feature all airlines, which can frustrate travelers searching for a flight. Even if you find a flight on an airline's website or third-party booking site, it doesn't mean it will be available at Chase.

Enter the relevant details in the search bar to find a flight. Results can be filtered by stops, airline or price. Another benefit of this portal is that you aren't subject to award seat availability in the same way you might be when redeeming miles through an airline's program.

If there is a seat that could be bought with cash, you can usually redeem points for it. Plain and simple.

Compare how many miles you would need if booking directly with the airline with what Chase is charging.

If it would cost fewer points to book directly with the airline, you’ll want to use miles instead. For example, Delta co-branded American Express cardholders can often redeem their miles like cash on Delta’s website (at 1 cent per mile’s value). That’s just average, but if it is cheaper than what Chase is charging, consider that the better option. But don’t forget that airlines will add on taxes and fees when redeeming miles . Airfare booked with Chase Ultimate Rewards® points don't have additional costs tacked on — these are already bundled into the fare.

Another important note is that some low-cost airlines like Allegiant don't appear in search results. If you want to travel on a budget airline, then you'll need to visit those websites to compare fares.

You can pay in cash, points or a combination. Chase will display particular details about your fare, like whether assigned seats or checked bags are included. This may not take into account any elite status perks you hold.

How to book hotels in Chase's travel portal

You can also redeem points for hotel stays using Ultimate Rewards® points. This is great news, especially when staying at hotels where you may not have  elite status  or don't care about elite perks or points earned.

Keep in mind that when making a reservation outside a hotel’s official reservation channels, you won’t earn points in its program or be able to take advantage of elite status benefits. So if you have status with a hotel chain, this isn't the best value unless you are willing to forgo those benefits.

Making a reservation is straightforward. Enter the city and travel dates to see a list of hotels available for redemption. Then, you can redeem points or pay in cash for your trip.

Like with flights, compare the cost of Chase Ultimate Rewards® points with the number of points a hotel’s program is charging. A particular favorite is World of Hyatt, which still uses an award chart and, as a transfer partner of Chase Ultimate Rewards®, can often deliver more favorable deals when using Hyatt’s points rather than Chase points.

For example, it would cost about 9,000 Chase Ultimate Rewards® points to redeem a night at Hyatt Place London Heathrow Airport. But, if you transfer points to World of Hyatt, you would need 5,000 points for the same night’s stay.

One of the booking tabs also leads to the Chase Luxury Hotel & Resort Collection . This subset of high-end hotels delivers bonus perks like free breakfast, a $100 hotel credit and room upgrades, depending on the property and other things.

You can book directly through Chase or redeem points and be eligible. It’s nice to have elite status-style perks at a hotel where you may not have status or that doesn't have a loyalty program.

How to book car rentals in Chase's travel portal

This is a great place to reserve rental cars using points, and Chase rental car insurance benefits apply when using the card and paying with points. But, for that to be the case, you will want to pay for part of the rental in cash so the insurance benefits are activated. To do that, pay with a combination of cash and points, and decline the rental company's insurance first.

How to book activities in Chase's travel portal

Activities available for booking through Chase's travel portal include tours and experiences at home or when traveling and airport transfers. Price comparison plays a role here, too, since many hotel brands have their own platforms like Marriott Bonvoy Moments or FIND Experiences from World of Hyatt. These allow you to redeem points for experiences.

Check which program is cheaper before redeeming Chase points if you find similar options in either program.

How to book cruises in Chase's travel portal

Since cruise bookings can be more complex, you will need to call Chase Ultimate Rewards® at 855-234-2542 to make a reservation. There are many ways to earn multiple points when booking a cruise that may be better than using Chase, but when redeeming points for a cruise , there can be a lot of value.

Using Chase's portal to make a travel reservation is also strategic, as depending on your card, you can earn a healthy stash of points this way. Just be sure to compare the benefits you can earn with the opportunity cost of booking elsewhere.

Benefits of booking travel in Chase's portal

Let’s say you have a premium card like Chase Sapphire Reserve® . It earns 5x points per $1 when booking flights through the portal. The sweet spot is when using this card for hotel stays and rental cars booked via the portal for 10x points per dollar spent. Consider what’s in your wallet, and decide which card will net the most points.

Another benefit is that you will earn miles from flights booked through the portal, even when redeeming Chase Ultimate Rewards® points since these are viewed as a revenue ticket.

Remember, you will want to compare if it is cheaper to redeem airline miles directly through a carrier’s redemption program or if you can use fewer points by redeeming Chase points via the portal.

Sometimes it might make more sense to transfer points from Chase to an airline partner when redeeming a flight (or a hotel program when making a hotel stay). Be as vigilant with price comparison when redeeming miles and points as you would when using cash.

Does Chase's travel portal price match?

No. You cannot submit a lower fare elsewhere for a price guarantee here since this isn't a publicly available site. It is only available to those who have a Chase card.

What else you need to know

When booking through this reservation site, keep in mind that most airlines and hotels cannot assist directly with a reservation. They see this as a third-party booking through Expedia and will direct you to Chase's agents.

Many travelers report the experience can be frustrating when travel disruptions or cancellations occur. Agents are friendly but can sometimes be limited in their abilities, often reading prompts on their screens in international call centers.

It can be a hazard booking a reservation with a third party, but the trade-off in redeeming points is worth it for some travelers.

If you do need to contact a Chase portal agent for support on a reservation made through the site, whether flight, hotel, car rental or activity, you've got one option: a good, old-fashioned telephone call.

For support on flights, hotels, car rentals and activities — especially changes or cancellations — Chase lists one number: 866-331-0773.

Chase also lists different contact numbers based on the card you hold, so you may want to give one of these a try:

Chase Sapphire Reserve® : 855-234-2542.

Chase Sapphire Preferred® Card : 866-331-0773.

All other cards: 866-951-6592.

If you compare prices and consider the opportunity cost of using the portal instead of booking elsewhere, you can almost always come out ahead.

You can save money, earn bonus points and travel better with transferable loyalty points like Chase Ultimate Rewards®. They have the flexibility and versatility necessary to deliver excellent value on travel (rather than being locked into one airline or hotel loyalty program). With the right card (or suite of cards), you’ll be able to accumulate points and benefits.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1%-5% Earn 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate. Earn 5% on Chase travel purchased through Ultimate Rewards®, 3% on dining and drugstores, and 1% on all other purchases.

$200 Earn a $200 Bonus after you spend $500 on purchases in your first 3 months from account opening.

How to use the Chase Ultimate Rewards travel portal

Advertiser disclosure.

We are an independent, advertising-supported comparison service. Our goal is to help you make smarter financial decisions by providing you with interactive tools and financial calculators, publishing original and objective content, by enabling you to conduct research and compare information for free - so that you can make financial decisions with confidence.

Bankrate has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover.

• Share this article on Facebook Facebook
• Share this article on Twitter Twitter
• Share this article on LinkedIn Linkedin
• Share this article via email Email

• • Rewards credit cards
• • Travel credit cards

The Bankrate promise

At Bankrate we strive to help you make smarter financial decisions. While we adhere to strict editorial integrity , this post may contain references to products from our partners. Here's an explanation for how we make money . The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. Terms apply to the offers listed on this page. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.

At Bankrate, we have a mission to demystify the credit cards industry — regardless or where you are in your journey — and make it one you can navigate with confidence. Our team is full of a diverse range of experts from credit card pros to data analysts and, most importantly, people who shop for credit cards just like you. With this combination of expertise and perspectives, we keep close tabs on the credit card industry year-round to:

• Meet you wherever you are in your credit card journey to guide your information search and help you understand your options.
• Consistently provide up-to-date, reliable market information so you're well-equipped to make confident decisions.
• Reduce industry jargon so you get the clearest form of information possible, so you can make the right decision for you.

At Bankrate, we focus on the points consumers care about most: rewards, welcome offers and bonuses, APR, and overall customer experience. Any issuers discussed on our site are vetted based on the value they provide to consumers at each of these levels. At each step of the way, we fact-check ourselves to prioritize accuracy so we can continue to be here for your every next.

Editorial integrity

Bankrate follows a strict editorial policy , so you can trust that we’re putting your interests first. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions.

Key Principles

We value your trust. Our mission is to provide readers with accurate and unbiased information, and we have editorial standards in place to ensure that happens. Our editors and reporters thoroughly fact-check editorial content to ensure the information you’re reading is accurate. We maintain a firewall between our advertisers and our editorial team. Our editorial team does not receive direct compensation from our advertisers.

Editorial Independence

Bankrate’s editorial team writes on behalf of YOU — the reader. Our goal is to give you the best advice to help you make smart personal finance decisions. We follow strict guidelines to ensure that our editorial content is not influenced by advertisers. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy. So, whether you’re reading an article or a review, you can trust that you’re getting credible and dependable information.

How we make money

You have money questions. Bankrate has answers. Our experts have been helping you master your money for over four decades. We continually strive to provide consumers with the expert advice and tools needed to succeed throughout life’s financial journey.

Bankrate follows a strict editorial policy , so you can trust that our content is honest and accurate. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. The content created by our editorial staff is objective, factual, and not influenced by our advertisers.

We’re transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money.

Bankrate.com is an independent, advertising-supported publisher and comparison service. We are compensated in exchange for placement of sponsored products and services, or by you clicking on certain links posted on our site. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. Other factors, such as our own proprietary website rules and whether a product is offered in your area or at your self-selected credit score range, can also impact how and where products appear on this site. While we strive to provide a wide range of offers, Bankrate does not include information about every financial or credit product or service.

Key takeaways

• If you have a Chase credit card that earns cash back or travel points, you can use your rewards to book airfare, hotel stays, car rentals, cruises and more through the Chase Ultimate Rewards travel portal.
• Where most travel bookings through Chase offer 1 cent per point in value, premium Chase travel credit cards let you get 25 percent or 50 percent more value for your rewards.
• The Chase travel portal lets you book travel with points, cash or a combination of the two. You can even earn bonus cash back or points when you book paid travel through Chase.

Most credit card rewards programs let you redeem your points or cash back in several different ways, and this is definitely the case with Chase Ultimate Rewards . These points are some of the most dynamic and versatile among all rewards programs available today, mostly because you can redeem them for cash back, statement credits, gift cards, merchandise and travel through Chase.

Some premium travel credit cards from Chase even let you get 25 percent to 50 percent more value for points when you redeem for travel through Chase, and the same selection of cards allow 1:1 point transfers to Chase airline and hotel partners.

If you’re interested in booking travel directly with your rewards, however, you should know that this is an option for their travel credit cards as well as cash back credit cards associated with the brand. All rewards cards offered through the bank let users book travel the exact same way — through the Chase Ultimate Rewards travel portal.

To use the Chase Ultimate Rewards travel portal, you need to have a Chase credit card and an online account with Chase.com. Once you log in to your account, you only need to click on the side of the page where your rewards points are displayed to access the Chase Ultimate Rewards booking portal.

Once you click on your rewards total to get to the Chase Ultimate Rewards portal, you’ll be asked which one of your Chase card accounts you want to access. This part is important since some Chase credit cards offer more value when you redeem points for travel through Chase.

Specifically, the Chase Sapphire Preferred® Card and Ink Business Preferred® Credit Card offer 25 percent more value when you redeem points for travel through Chase, whereas the Chase Sapphire Reserve® offers 50 percent more value.

Once you are logged in to your rewards account, you can see all the different ways you can redeem your points or cash back. Your options will vary depending on the Chase credit card you have, but they can include:

• Pay with points options
• Chase Pay Yourself Back
• Transfers to travel partners
• Experiences

To book travel through the Chase travel portal, you’ll click on the option that says “Travel.”

At this point, you’ll be shown all the different ways you can use your points directly for travel through Chase. These can include airfare, hotels, car rentals, experiences, cruises and more.

Using Chase Ultimate Rewards travel is a lot like booking travel through any other site given you search for the travel you want, compare prices and options and proceed by making a booking based on whatever you decide. The difference is, you can pay for airfare, hotels and other travel with Chase points, cash or a combination of cash and points.

The fact Chase lets you book with a combination of cash and points makes it really easy to use up small amounts of points you have on your card, especially since there are no minimums to redeem this way.

Who can access the portal

To access the Chase Ultimate Rewards travel portal, you need to have a credit card that earns rewards with the card issuer. This means co-branded airline and hotel credit cards offered through Chase will not work, and you’ll need a Chase credit card that earns cash back or travel rewards instead.

Credit cards that give you access to the Chase travel portal include:

• Chase Sapphire Preferred® Card
• Chase Sapphire Reserve®
• Chase Freedom Unlimited® *
• Chase Freedom Flex℠ *
• Ink Business Preferred® Credit Card
• Ink Business Cash® Credit Card
• Ink Business Unlimited® Credit Card

Benefits of booking through Chase Ultimate Rewards

While many experts believe you should always transfer points to airlines and hotels before booking travel with rewards, there are plenty of reasons to use the Chase Ultimate Rewards travel portal instead — at least part of the time. Here are some of the benefits you can get for doing so.

Earn a ton of rewards when you book paid travel through Chase

While the Chase Ultimate Rewards travel portal lets you redeem points or cash back for travel through Chase, you can also pay for travel through the portal and earn more rewards when you do. The fact is, all Chase credit cards offer a minimum of 5 percent back or 5X points on travel booked through Chase Ultimate Rewards, and the Chase Sapphire Reserve offers 10X points on hotels and car rental bookings made through Chase.

You can still earn airline miles

Also note that you’ll still earn airline miles for flights you book through the Chase portal, and that’s true whether you pay with Chase points, cash or a combination of the two. In order to double dip and earn airline miles, you just need to add your frequent flyer number to your booking with the airline after you pay.

Get 25% to 50% more value when redeeming your points

As we mentioned already, some Chase credit cards offer more than 1 cent per point in value when you use rewards to book travel through Chase. Where the Chase Sapphire Preferred and Ink Business Preferred offer 25 percent more value when you redeem points for travel through Chase, the Chase Sapphire Reserve offers 50 percent more value.

Ultimately, this means you get 1.25 cents per point for travel with the Chase Sapphire Preferred and Ink Business Preferred, and 1.5 cents per point for travel with the Chase Sapphire Reserve.

Book any travel you want

Booking through the Chase travel portal also lets you avoid dealing with complex loyalty programs and limited award availability often found with hotel and airline programs. When you book travel through Chase, you get to pick from any hotel brand, airline, car rental company or travel provider that’s available for your destination and dates.

Combine your Chase points in one account

Also note that Chase lets you pool rewards from multiple cards into one account for premium travel redemptions. For example, you can earn cash back with a card like the Chase Freedom Unlimited, use a business card like the Ink Business Preferred for all your business spending and utilize the Chase Sapphire Preferred for all your travel, dining and online grocery purchases. From there, you can combine all your points into your Chase Sapphire Preferred account to get 25 percent more value when booking travel through Chase, or for 1:1 point transfers to Chase airline and hotel partners .

Is the Chase Ultimate Rewards travel portal worth using?

The Chase Ultimate Rewards travel portal is definitely worth using in a wide range of scenarios, and that’s true if you also transfer points to airlines and hotels part of the time. The fact is, the Chase portal gives you another way to book the travel you want if you cannot find award availability with an airline or hotel program, want to book travel you don’t have other points for or if you need extra flexibility due to where you’re traveling or when.

Also note that you can use Chase points to book other types of travel you can’t book with airline miles or hotel loyalty points. For example, you can use the Chase Ultimate Rewards travel portal to book airport transfers in your destination or to book snorkeling tours, guided museum tours and other excursions through the portal’s “activities” tab.

That said, there are certainly situations where the Chase travel portal is not the best deal, or when you’ll be a lot better off paying cash for travel directly or transferring points to airline and hotel partners. At the end of the day, the Chase travel portal is just one tool you can use to maximize your rewards and your travel budget.

The bottom line

Now that you know how the Chase Ultimate Rewards travel portal works, you should spend some time getting acquainted with all the ways you can use your points. The fact is, Chase lets you book airfare, hotels, rental cars, cruises, activities and more using points, cash or both, giving you a lot more flexibility when it comes to using your rewards.

Bankrate’s travel toolkit can help you learn more about Chase Ultimate Rewards points and other travel programs, so consider continuing your research there.

*The information about the Chase Freedom Unlimited and Chase Freedom Flex has been collected independently by Bankrate.com. The card details have not been reviewed or approved by the card issuer.

Related Articles

Chase Ultimate Rewards guide

Chase Freedom Unlimited benefits guide

Chase Ultimate Rewards travel portal review: A messy trip, but not their fault

Chase Sapphire Reserve: How to get 50% off travel through the Chase portal

We verify luxury

Dreaming of your next trip.

I agree to the Forbes Travel Guide Privacy Policy , Terms , and Cookie Policy . I understand I can withdraw my consent at any time.

Sign up for our newsletter

Credit Card Travel Portals: A Quick Guide

T he number of travel booking websites you can choose from is astonishing: Priceline, Expedia, Kayak.com plus a hundred others. With so many choices, adding a credit card travel portal to the mix might feel unnecessary. But don't be so quick to dismiss them. Credit card booking engines can be convenient and easy to use. Plus, they offer a distinct advantage: Your bookings automatically integrate into your existing rewards program.

What Are Credit Card Travel Portals?

Credit card travel portals are online booking platforms managed by your credit card issuer. To access the booking engine, you'll need to hold an eligible credit card through that issuer and may need to login before beginning (or finalizing) your reservation.

For the most part, credit card travel portals work exactly the same way as other booking platforms you may have used in the past. The search interfaces are intuitive, with comprehensive results and clear pricing. The main difference between your card's booking engine and a generic online travel agency is that you typically have the option to pay with your card, rewards or a combination of both.

Why You Should Book Through Credit Card Travel Portals

Earning points.

Several cards offer additional points per dollar on bookings made through their travel portal and charged to your credit card. In some cases, this can add up to huge earnings. For example, the Capital One Venture X Rewards Credit Card earns . That means hotel and car rental reservations made through their platform outearn reservations made elsewhere by a huge margin.

This is far from the only card offering considerable rewards for qualifying bookings. Check your specific card details to see if booking through their card portals has an incentive for doing so.

Redeeming Points

The ability to pay with points is a major convenience for cardholders. You can skip the step to transfer points to frequent flier or hotel reward programs "and the black-out dates or inventory constraints that often come with award bookings. You can skip the step to convert points to cash back, too. Simply select the option to pay with points in full or in part at check-out.

Best of all, some cards offer an increased value per point when using points to book travel through their portal rather than redeeming them toward cash. This is true of many Chase Ultimate Rewards® cards. The Chase Sapphire Preferred® Card and Ink Business Preferred® Credit Card both provide 25% more value (1.25 cents per point) when redeeming rewards to book travel through their portal. Other cards may also offer premiums toward travel redemptions.

Travel Credits

On select cards, you might have an even richer reason to use a credit card booking portal: Statement credits that essentially reimburse you for your purchase. For instance, with The Platinum Card® from American Express (Terms apply) you can earn up to $200 in statement credits when you prepay for a qualifying hotel reservation through American Express Fine Hotels + Resorts or The Hotel Collection via AmexTravel.com.

Some cards offer discounts instead of statement credits when booking through a travel portal. The Citi Premier® Card includes a one-time $100 savings on hotel bookings of $500 or more made through the Citi ThankYou travel portal.

Pitfalls of Using Credit Card Booking Engines

While travel portals have their benefits, they come with downsides, too. For one thing, any reservations you make via your card's travel portal will be treated as a third-party reservation, just like bookings made through other online travel agencies.

When it comes to hotel stays, third-party bookings are almost always ineligible to participate in branded loyalty programs such as Marriott Bonvoy or Hilton Honors . You won't earn hotel points on your stay"instead you may earn credit card points"and you won't earn stay credits toward elite status. You also won't receive elite benefits. For independent properties (or hotel programs you aren't a member of), this might not be a consideration.

Another limitation of third-party bookings is that you often can't work directly with the airline or hotel to make changes or cancellations to your reservation. Instead, you'll contact the credit card travel agency to make these changes. When you have unexpected issues with your travel, such as a canceled flight due to weather, this can put you at a disadvantage. There may be delays in processing your change or they may not have as many options available to you.

Lastly, keep an eye on prices before booking through your credit card travel portal. Sometimes, the cost of a hotel stay, flight or car rental may be identical to booking directly with your provider. Other times, booking through a portal may have an upcharge or disqualify you from member discounts

Popular Credit Card Booking Engines

American express.

Book: Flights, hotels, air + hotel packages, car rentals, cruises

The value of Amex Travel varies based on precisely which American Express credit cards you hold. While many of them give you the option to earn and redeem Membership Rewards when using the travel portal, some cards also provide access to additional benefits.

There are two main things that stand out in the Amex Travel booking engine. First, if you're logged into your Gold or Platinum card account, you'll notice you have access to properties designated as part of The Hotel Collection or Fine Hotels + Resorts . These bookings offer on-property credits or elite-like benefits during your stay, with perks like early check-in, room upgrades and complimentary breakfast.

Second, you might be eligible for discounts on some flights. When searching for airfare on Amex Travel, some results may be labeled as Insider Fares"you'll get a discount when paying entirely with points. Additionally, different versions of the Amex Platinum card include additional flight discounts. The International Airlines Program offers discounts on premium fares for select flights and The Business Platinum Card® from American Express (Terms apply) rebates up to 35% of a flight's price in points on qualifying airfare booked and paid for with Membership Rewards.

Capital One

Book: Flights, hotels, rental cars

Capital One's travel booking platform keeps things simple, with rewards worth a flat 1 cent per point when used toward travel. While that's nothing special, the portal is anything but boring.

Capital One Travel integrates tools to help you find the lowest flight price right into its engine. When searching, you'll see color-coded calendars designating cheaper days in case you're flexible. Furthermore, when you click through to a specific flight result, the portal suggests whether or not it's a good time to book, thanks to prediction algorithms provided by their partner Hopper.

Hotel reservations don't have the same integrations, but Capital One Travel does offer a Premier Collection of specially-designated luxury properties that include complimentary breakfast, complimentary WiFi and a $100 experience credit for on-site charges such as spa treatments or dining. These bonus perks can add tremendous value to your stay. However, the selection of participating hotels is limited and many destinations don't have properties with these perks.

Book: Flights, hotels, rental cars, cruises and activities

The Chase Ultimate Rewards travel portal is the most comprehensive credit card booking platform, with the ability to book tours and other activities worldwide in addition to making more standard travel reservations. Not only does this give you more opportunities to earn or redeem rewards, but it also makes it a one-stop shop where you can book (and track) all your plans.

Beyond that, though, Chase keeps things simple without all the bells and whistles. They don't have splashy features or impressive discounts. Instead, the Chase travel portal focuses on displaying broad results with clear pricing. The differences between multiple airfare options are clearly displayed, as are different hotel room types and booking options.

In short, the Chase booking engine delivers an easy user experience but most of its users are probably there to earn or redeem points or use a travel credit included with their card.

One exception is for travelers booking Chase Luxury Hotels & Resorts , which is a feature only available to Chase cardholders of specific cards. These properties, like Amex's Fine Hotels + Resorts or Capital One's Premier Collection, include extra benefits with your stay. Property benefits and credits vary by hotel so check the listing carefully before booking.

Book: Flights, hotels, rental cars and activities

After years of an underwhelming and restricted user interface, the Citi travel portal has finally been upgraded to a usable booking experience. Its minimalist booking experience keeps things focused and easy to learn, offering search functions and filters that can help travelers find what they need quickly. 

Though the website is much easier to use now, there are still a handful of limitations travelers will want to be aware of. When booking hotels, the portal defaults to nonrefundable bookings, which might be a dealbreaker for some travelers. In fact, a sample search in Munich only offered 94 properties with optionally refundable rates out of 136 hotels"making the incentives included on select Citi cards a whole lot less valuable.

One other constraint to the Citi portal is that you aren't able to book multi-city flights. In some cases, you might be able to work around this by booking two one-way tickets. However, as experienced travelers know, it can often be cheaper to book an open-jaw or multi-city itinerary than booking separate segments, especially when traveling internationally.

Despite these hurdles, there's still value in booking through the Citi portal, especially if your card includes discounts or bonus rewards for doing so. When completing your reservation, cardmembers can choose between paying with points, cash or a mixture of both.

Bottom Line

Credit card travel portals fill an important need for reward travelers: you can often book flights or hotels that would be unavailable through branded loyalty programs. Cardholders can also earn points at elevated rates, potentially outperforming what you could find through other booking avenues. However, not all card booking engines are created equal and there can be downsides to using them. As with all travel, compare your options to find what works best for you.

• Auto Insurance Best Car Insurance Cheapest Car Insurance Compare Car Insurance Quotes Best Car Insurance For Young Drivers Best Auto & Home Bundles Cheapest Cars To Insure
• Home Insurance Best Home Insurance Best Renters Insurance Cheapest Homeowners Insurance Types Of Homeowners Insurance
• Life Insurance Best Life Insurance Best Term Life Insurance Best Senior Life Insurance Best Whole Life Insurance Best No Exam Life Insurance
• Pet Insurance Best Pet Insurance Cheap Pet Insurance Pet Insurance Costs Compare Pet Insurance Quotes
• Travel Insurance Best Travel Insurance Cancel For Any Reason Travel Insurance Best Cruise Travel Insurance Best Senior Travel Insurance
• Health Insurance Best Health Insurance Plans Best Affordable Health Insurance Best Dental Insurance Best Vision Insurance Best Disability Insurance
• Credit Cards Best Credit Cards 2024 Best Balance Transfer Credit Cards Best Rewards Credit Cards Best Cash Back Credit Cards Best Travel Rewards Credit Cards Best 0% APR Credit Cards Best Business Credit Cards Best Credit Cards for Startups Best Credit Cards For Bad Credit Best Cards for Students without Credit
• Credit Card Reviews Chase Sapphire Preferred Wells Fargo Active Cash® Chase Sapphire Reserve Citi Double Cash Citi Diamond Preferred Chase Ink Business Unlimited American Express Blue Business Plus
• Credit Card by Issuer Best Chase Credit Cards Best American Express Credit Cards Best Bank of America Credit Cards Best Visa Credit Cards
• Credit Score Best Credit Monitoring Services Best Identity Theft Protection
• CDs Best CD Rates Best No Penalty CDs Best Jumbo CD Rates Best 3 Month CD Rates Best 6 Month CD Rates Best 9 Month CD Rates Best 1 Year CD Rates Best 2 Year CD Rates Best 5 Year CD Rates
• Checking Best High-Yield Checking Accounts Best Checking Accounts Best No Fee Checking Accounts Best Teen Checking Accounts Best Student Checking Accounts Best Joint Checking Accounts Best Business Checking Accounts Best Free Checking Accounts
• Savings Best High-Yield Savings Accounts Best Free No-Fee Savings Accounts Simple Savings Calculator Monthly Budget Calculator: 50/30/20
• Mortgages Best Mortgage Lenders Best Online Mortgage Lenders Current Mortgage Rates Best HELOC Rates Best Mortgage Refinance Lenders Best Home Equity Loan Lenders Best VA Mortgage Lenders Mortgage Refinance Rates Mortgage Interest Rate Forecast
• Personal Loans Best Personal Loans Best Debt Consolidation Loans Best Emergency Loans Best Home Improvement Loans Best Bad Credit Loans Best Installment Loans For Bad Credit Best Personal Loans For Fair Credit Best Low Interest Personal Loans
• Student Loans Best Student Loans Best Student Loan Refinance Best Student Loans for Bad or No Credit Best Low-Interest Student Loans
• Business Loans Best Business Loans Best Business Lines of Credit Apply For A Business Loan Business Loan vs. Business Line Of Credit What Is An SBA Loan?
• Investing Best Online Brokers Top 10 Cryptocurrencies Best Low-Risk Investments Best Cheap Stocks To Buy Now Best S&P 500 Index Funds Best Stocks For Beginners How To Make Money From Investing In Stocks
• Retirement Best Gold IRAs Best Investments for a Roth IRA Best Bitcoin IRAs Protecting Your 401(k) In a Recession Types of IRAs Roth vs Traditional IRA How To Open A Roth IRA
• Business Formation Best LLC Services Best Registered Agent Services How To Start An LLC How To Start A Business
• Web Design & Hosting Best Website Builders Best E-commerce Platforms Best Domain Registrar
• HR & Payroll Best Payroll Software Best HR Software Best HRIS Systems Best Recruiting Software Best Applicant Tracking Systems
• Payment Processing Best Credit Card Processing Companies Best POS Systems Best Merchant Services Best Credit Card Readers How To Accept Credit Cards
• More Business Solutions Best VPNs Best VoIP Services Best Project Management Software Best CRM Software Best Accounting Software
• Manage Topics
• Investigations
• Visual Explainers
• Newsletters
• Abortion news
• Coronavirus
• Climate Change
• Vertical Storytelling
• Corrections Policy
• College Football
• High School Sports
• H.S. Sports Awards
• Sports Betting
• College Basketball (M)
• College Basketball (W)
• For The Win
• Sports Pulse
• Weekly Pulse
• Buy Tickets
• Sports Seriously
• Sports+ States
• Celebrities
• Entertainment This!
• Celebrity Deaths
• American Influencer Awards
• Women of the Century
• Problem Solved
• Personal Finance
• Small Business
• Consumer Recalls
• Video Games
• Product Reviews
• Destinations
• Airline News
• Experience America
• Today's Debate
• Suzette Hackney
• Policing the USA
• Meet the Editorial Board
• How to Submit Content
• Hidden Common Ground
• Race in America

Personal Loans

Best Personal Loans

Auto Insurance

Best Auto Insurance

Best High-Yields Savings Accounts

CREDIT CARDS

Best Credit Cards

Advertiser Disclosure

Blueprint is an independent, advertising-supported comparison service focused on helping readers make smarter decisions. We receive compensation from the companies that advertise on Blueprint which may impact how and where products appear on this site. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Blueprint. Blueprint does not include all companies, products or offers that may be available to you within the market. A list of selected affiliate partners is available here .

Credit Cards

A complete guide to the Capital One travel portal

Carissa Rawson

Allie Johnson

“Verified by an expert” means that this article has been thoroughly reviewed and evaluated for accuracy.

Robin Saks Frankel

Published 5:50 a.m. UTC Jan. 16, 2024

• path]:fill-[#49619B]" alt="Facebook" width="18" height="18" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg">
• path]:fill-[#202020]" alt="Email" width="19" height="14" viewBox="0 0 19 14" fill="none" xmlns="http://www.w3.org/2000/svg">

Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our full advertiser disclosure policy .

hocus-focus, Getty Images

You may know Capital One as a company that offers credit cards, car loans and bank accounts, but they also have a travel portal that allows you to book flights, hotels, rental cars and luxury vacations. For eligible Capital One cardholders, booking through the Capital One travel portal can be an excellent way to earn and redeem Capital One miles. Let’s take a look at the Capital One travel portal, how it works and who has access to its perks. 

• The Capital One travel portal is accessible to cardholders of more than 15 different Capital One cards. 
• Eligible cards will earn extra rewards on their Capital One travel bookings. 
• Features of the Capital One travel portal include price drop protection and price matching. 
• Capital One miles can be earned and redeemed through the Capital One travel portal. 

How to book travel through the Capital One travel portal

Booking travel through the Capital One travel portal is simple. To do so, simply navigate to the Capital One travel portal website . Then log in to your Capital One account. 

Once logged in, you’ll be directed to the site’s home page. 

From there, you can search for flights, hotels and rental cars for any travel you have planned. Just enter your search parameters, such as travel dates and destination, to get a list of booking options. 

Your search results will vary depending on what type of travel you want to book. For example, if you’re searching for a hotel, Capital One will bring up a dynamic map and a list of properties that match your filters.

Once you’ve perused available options, you can make a selection that suits your needs. You’ll then go through the checkout process, which includes filling in your personal details and payment information. Note that you’ll need to use your eligible Capital One card to pay. 

Who can use the portal?

The Capital One travel portal is accessible to those with an eligible Capital One credit card. These include:

• Capital One Venture Rewards Credit Card * The information for the Capital One Venture Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One Venture X Rewards Credit Card * The information for the Capital One Venture X Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One QuicksilverOne Cash Rewards Credit Card * The information for the Capital One QuicksilverOne Cash Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One Savor Cash Rewards Credit Card * The information for the Capital One Savor Cash Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One SavorOne Student Cash Rewards Credit Card * The information for the Capital One SavorOne Student Cash Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One Spark 2X Miles * The information for the Capital One Spark 2X Miles has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.
• Capital One Venture X Business Card * The information for the Capital One Venture X Business Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

You’ll want to be aware that not all Capital One cards provide access to the travel portal. For example, the Capital One Platinum Credit Card * The information for the Capital One Platinum Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer. , which is designed to help build credit, does not offer this feature. 

Is the portal worth using?

There are a few factors to consider when deciding whether or not to use the Capital One travel portal for a booking. 

First, depending on which Capital One card you hold, you may be able to earn big rewards by booking your travel through the portal. For example, the Capital One Venture X earns 2 miles per $1 on purchases, 5 miles per $1 on flights booked through Capital One Travel and on purchases through Capital One Entertainment and 10 miles per $1 on hotels and rental cars booked via Capital One Travel. 

Capital One miles can be redeemed in a variety of ways, but are worth one cent each toward travel, which means you’re effectively getting 10% back on eligible bookings. 

That being said, many hotel and rental car companies limit the benefits you’ll receive if you choose to book through a third party (such as the travel portal). This can mean you lose out on perks such as bonus points and the benefits of any elite status that you’ve earned. However, this varies by hotel, so you might want to check before you book.

How to maximize your Capital One travel benefits through the portal

Capital One has built a robust portal that provides value to its customers. This is especially true when it comes to booking flights. The flight search function includes a handy calendar of prices to show you at a glance when fares are high.

Capital One has also partnered with the travel app Hopper to give customers free price prediction tools. When searching, the portal will let you know whether you should book or wait for a better price.

Even better, if you book a flight when recommended by Capital One, you’re automatically enrolled in price drop protection for 10 days. If the price goes down during that time frame, you’ll get a refund of up to $50. 

You can also choose to set an alert for your flight, which will notify you when the price changes. Finally, if you’re not ready to book but are worried that the price will increase, you can pay a small fee to freeze the cost of your fare so you can return later to book.

Other benefits associated with the Capital One travel portal include access to the Lifestyle Collection and the Premier Collection. If you have an eligible Capital One card, you’ll be able to book specialty hotels with exclusive benefits such as room upgrades, late checkout and experience credits. 

Quick guide to Capital One rewards

Different Capital One cards earn different types of rewards. Some cards earn cash back while others earn miles. 

Capital One miles can be redeemed in a variety of ways, including transfers to Capital One hotel and airline partners. This is generally the most valuable method of redeeming miles, but you can also redeem them for statement credits against travel purchases that you’ve made. While this isn’t typically the best way to redeem Capital One rewards, it can be useful if there are no reward options available for the dates you want to travel.

Finally, Capital One miles can also be used for bookings within the Capital One travel portal. You’ll be able to redeem them at a rate of one cent each — but you’d be better off using your card to pay, then redeeming miles against your purchase. This allows you to earn rewards on your booking before wiping away the charges. 

Other ways to redeem miles include gift cards, entertainment and cash, but you’ll want to be wary of doing so as you won’t get as much value from your rewards this way as you would with travel redemptions. 

Frequently asked questions (FAQs)

The Capital One travel portal works with many different airlines, including Delta Air Lines, United Airlines, American Airlines, Alaska Airlines, Frontier Airlines, Spirit Airlines and JetBlue. 

However, you won’t see flights from Southwest Airlines on the Capital One travel portal. Instead, you’ll want to search directly with the airline to find these tickets.

Capital One miles don’t expire as long as you have an eligible Capital One credit card open. If you plan to close a Capital One credit card account, make sure to use or transfer any accumulated miles first.

Unlike hotels and rental cars, airlines generally don’t penalize those who book through a third party. This means you’ll be able to enter your loyalty program number and earn rewards on flights booked through the Capital One travel portal.

Many of the best credit cards on the market offer a statement credit (up to $100) that will reimburse you for the cost of TSA PreCheck or Global Entry, two popular trusted traveler programs that can help you speed through the airport. This includes Capital One cards such as the Capital One Venture X rewards credit card and the Capital One Venture Rewards credit card. 

Making a booking through the Capital One travel portal doesn’t automatically entitle you to entry into airport lounges. However, certain Capital One credit cards offer this as a benefit. For example, those who have the Capital One Venture X rewards credit card or the Capital One Venture X Rewards Business card receive a complimentary Priority Pass Select membership (enrollment required) and unlimited access to Capital One lounges for themselves and two guests.

*The information for the Capital One Platinum Credit Card, Capital One QuicksilverOne Cash Rewards Credit Card, Capital One Savor Cash Rewards Credit Card, Capital One SavorOne Student Cash Rewards Credit Card, Capital One Spark 2X Miles, Capital One Venture Rewards Credit Card, Capital One Venture X Business Card and Capital One Venture X Rewards Credit Card has been collected independently by Blueprint. The card details on this page have not been reviewed or provided by the card issuer.

Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.

Blueprint has an advertiser disclosure policy . The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.

Carissa Rawson is a credit cards and award travel expert with nearly a decade of experience. You can find her work in a variety of publications, including Forbes Advisor, Business Insider, The Points Guy, Investopedia, and more. When she's not writing or editing, you can find her in your nearest airport lounge sipping a coffee before her next flight.

Allie is a journalist with a passion for money tips and advice. She's been writing about personal finance since the Great Recession for online publications such as Bankrate, CreditCards.com, MyWalletJoy and ValuePenguin. She's also written personal finance content for Discover, First Horizon Bank, The Hartford, Travelers and Synovus.

Robin Saks Frankel is a credit cards lead editor at USA TODAY Blueprint. Previously, she was a credit cards and personal finance deputy editor for Forbes Advisor. She has also covered credit cards and related content for other national web publications including NerdWallet, Bankrate and HerMoney. She's been featured as a personal finance expert in outlets including CNBC, Business Insider, CBS Marketplace, NASDAQ's Trade Talks and has appeared on or contributed to The New York Times, Fox News, CBS Radio, ABC Radio, NPR, International Business Times and NBC, ABC and CBS TV affiliates nationwide. She holds an M.S. in Business and Economics Journalism from Boston University. Follow her on Twitter at @robinsaks.

Check it out: This is what the average household spends on grocery costs per month

Credit Cards Stella Shon

Capital One Quicksilver benefits guide 2024

Credit Cards Lee Huffman

United Airlines credit cards have a secret perk that makes it easier to book awards

Credit Cards Jason Steele

Can you pay off one credit card with another?

Credit Cards Louis DeNicola

Amex Gold vs. Platinum

Credit Cards Harrison Pierce

Why I chose the Chase Sapphire Preferred as my first ever rewards card

Credit Cards Sarah Li Cain

How to use Alaska Airlines Companion Fare

Credit Cards Ariana Arghandewal

How I maximize my Chase Ink Business Unlimited Card

How to do a balance transfer with Discover

9 ways to maximize the Citi Custom Cash card’s 5% cash-back categories

American Express Business Platinum benefits guide 2024

Credit Cards Chris Dong

Why I applied for the new Wells Fargo Autograph Journey℠ Visa® Card

Which Citi balance transfer card should I get?

Credit Cards Julie Sherrier

5 reasons why the Citi Diamond Preferred is great for paying down debt

Credit Cards Michelle Lambright Black

Welcome offer on Chase’s IHG One Rewards Premier Business card soars to 175K points

Credit Cards Carissa Rawson

Capital One miles: How to earn, redeem and transfer rewards

Transferable credit card rewards are especially valuable because of the many ways you can redeem them. You might be familiar with rewards like Chase Ultimate Rewards points and American Express Membership Rewards points. But, another transferable reward currency that can offer significant value to some travelers is Capital One miles .

Capital One miles are appealing for many reasons. For example, several Capital One cards that earn miles earn more than 1 mile per dollar spent on all purchases. And one Capital One card that earns miles only requires good credit. Plus, you should always be able to get at least 1 cent per mile when you redeem — and you may get significantly more value if you use Capital One's transfer partners .

So, here's everything you need to know about Capital One miles.

What are Capital One miles?

Capital One miles are the rewards you earn with select Capital One cards , including the Capital One Venture X Rewards Credit Card and Capital One Spark Miles for Business .

You can redeem these miles in many ways, including transferring to select airline and hotel loyalty programs, redeeming for travel book ed through the Capital One travel portal and redeeming to cover recent travel purchases.

Related: Who should (and shouldn't) get the Capital One Venture X card?

How to earn Capital One miles

You can earn Capital One miles through select credit cards. In particular, most Capital One credit cards offer an initial sign-up bonus when you open a new card and meet the specified spending requirements to earn the bonus. You'll also earn miles on most purchases, and some cards even offer anniversary bonus miles each year you renew your card.

Although Capital One offers many different credit cards, the Capital One cards that earn miles are those in the Venture and Spark Miles families. Here's a quick look at these cards and who they are best for:

• Capital One Venture X Rewards Credit Card : Best for earning Capital One miles if you'll use the $300 Capital One Travel credit each account anniversary year ($395 annual fee; see rates and fees )
• Capital One Venture Rewards Credit Card : Best for earning Capital One miles ($95 annual fee; see rates and fees )
• Capital One VentureOne Rewards Credit Card : Best for earning Capital One miles without paying an annual fee ($0 annual fee; see rates and fees )
• Capital One VentureOne Rewards for Good Credit : Best for earning Capital One miles with good credit ($0 annual fee; see rates and fees )
• Capital One Venture X Business : Best business card for earning Capital One miles if you'll use the $300 Capital One Travel credit each account anniversary year ($395 annual fee; see rates and fees )
• Capital One Spark Miles for Business : Best business card for earning Capital One miles with a sub-$100 annual fee ($0 introductory annual fee for the first year, $95 after that; see rates and fees )
• Capital One Spark Miles Select for Business : Best business card for earning Capital One miles without paying an annual fee ($0 annual fee)

The information for the Capital One Spark Miles Select card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

You can convert Capital One cash back into miles if you have one of the above cards. That means if you have a Capital One card like the Capital One SavorOne Cash Rewards Credit Card that earns cash-back rewards, you can convert your cash-back rewards into Capital One miles if you also have a card that earns Capital One miles.

I have the Capital One Venture X Rewards Credit Card and plan to keep it long-term since it offers perks that more than offset its $395 annual fee (see rates and fees ). After all, I easily use the $300 Capital One Travel credit each account anniversary year by booking flights through the travel portal, and the 10,000-mile anniversary bonus is worth about $185 based on TPG's valuations . But check out our Capital One Venture X card review to learn about its many other valuable perks.

Related: The best time to apply for these popular Capital One credit cards based on offer history

Capital One transfer partners

Capital One partners with several airline and hotel loyalty programs. You can transfer Capital One miles to these partner programs and then redeem through these loyalty programs if you wish.

Here's a look at the current Capital One transfer partners and the standard transfer ratios:

• Accor Live Limitless : 2:1 transfer ratio
• Aeromexico Rewards : 1:1 transfer ratio
• Air Canada Aeroplan : 1:1 transfer ratio
• Air France-KLM Flying Blue : 1:1 transfer ratio
• Avianca LifeMiles : 1:1 transfer ratio
• British Airways Executive Club : 1:1 transfer ratio
• Cathay Pacific Asia Miles : 1:1 transfer ratio
• Choice Privileges : 1:1 transfer ratio
• Emirates Skywards : 1:1 transfer ratio
• Etihad Airways Guest : 1:1 transfer ratio
• EVA Airways Infinity MileageLands : 4:3 transfer ratio
• Finnair Plus : 1:1 transfer ratio
• Qantas Frequent Flyer : 1:1 transfer ratio
• Singapore Airlines KrisFlyer : 1:1 transfer ratio
• TAP Air Portugal Miles&Go : 1:1 transfer ratio
• Turkish Airlines Miles&Smiles : 1:1 transfer ratio
• Virgin Red : 1:1 transfer ratio
• Wyndham Rewards : 1:1 transfer ratio

Transfer bonuses may occasionally let you transfer Capital One miles to one or more partner programs at an elevated rate. Remember, transfers are one-way: Transferring rewards back to Capital One miles is almost always impossible once you've transferred them to a loyalty program.

Related: Why transferable points are worth more than other rewards

How to redeem Capital One miles

You'll see multiple options for redeeming Capital One miles in your online account.

You'll typically get the best value when you transfer your miles to airline and hotel partners, but you can also get decent value when booking through the Capital One travel portal or redeeming miles to offset recent travel purchases. Here are your options and the redemption value each should provide.

Redeem with airline and hotel partners

As mentioned above, you'll typically get the best value from your miles when you transfer them to airline and hotel partners by clicking "Convert rewards." In the previous section, I listed the Capital One transfer partners and the ratios at which you can transfer Capital One miles to each partner.

Based on TPG's valuations, you can expect to get about 1.85 cents per Capital One mile when you redeem with airline and hotel partners. However, the exact value you get will depend on which transfer partners you use and the types of awards you book with these partners. Check out our story on maximizing Capital One miles for some recommendations.

Related: How to transfer Capital One miles to airline and hotel partners

Book through the Capital One travel portal

You can also redeem miles at a rate of 1 cent per mile when booking flights, hotels and rental cars through the Capital One travel portal . However, if you book paid travel through the Capital One travel portal with your Capital One card that earns transferable miles, you can earn as follows:

• Venture X and Venture X Business : 10 miles per dollar on hotels and rental cars and 5 miles per dollar on flights booked through Capital One Travel
• Venture, VentureOne, VentureOne for Good Credit, Spark Miles and Spark Miles Select : 5 miles per dollar on hotels and rental cars booked through Capital One Travel

As such, I recommend booking paid rates instead of redeeming Capital One miles when you book travel through the Capital One travel portal. Even if you want to redeem miles for your flight, hotel or car rental booking, you'll often be better off using miles to cover recent travel purchases instead of redeeming when booking through the travel portal.

Related: Should you transfer Capital One miles to partners or redeem directly for travel?

Cover travel purchases

You can redeem Capital One miles to cover recent travel purchases made with your card. Capital One says eligible travel purchases usually include those you make with "airlines, hotels, rail lines, car rental agencies, limousine services, bus lines, cruise lines, taxi cabs, travel agents and time shares." However, whether a specific purchase is eligible depends on the merchant category code attached to the purchase.

You'll see any eligible purchases — which are travel purchases posted to your account in the last 90 days — listed in your online account when you click "Cover travel purchases."

You can opt to cover the entire purchase if you have enough miles. Or, you can use miles to cover just part of the purchase. Either way, your miles are worth 1 cent each when you redeem them to cover recent travel purchases.

Related: How to redeem Capital One miles at a fixed value

Other ways to redeem Capital One miles

As you might have noticed in the screenshot above, cardholders have several other ways to redeem Capital One miles. Most of these other redemption options offer lower redemption values, so we don't generally recommend using them. But here's an overview of your other redemption options:

• Redeem for experiences : You can redeem miles for sports and concert tickets through Capital One Entertainment, usually at a redemption rate of 0.8 cents per mile.
• Get gift cards : You can redeem miles for gift cards, usually at a redemption rate of 0.8 to 1.067 cents per mile.
• Redeem for cash : You can request a statement credit or a check to your address at a redemption rate of 1 cent per mile.
• Redeem with PayPal : You can apply miles when checking out with PayPal at a redemption rate of 0.8 cents per mile.
• Shop with Amazon : You can apply miles at checkout for your Amazon.com orders at a redemption rate of 0.8 cents per mile.

As you can see, there are many ways to redeem Capital One miles for at least 1 cent each. So, there will rarely be a reason to redeem Capital One miles for anything less than 1 cent each.

Bottom line

When traveling overseas, I often use the Capital One Venture X Rewards Credit Card as my everyday spending card. It doesn't charge foreign transaction fees, I know I'll earn at least 2 miles per dollar on all purchases, and I rarely have issues using it. But, I also generally find it useful to have access to Capital One miles when booking award flights. So, I'm always happy to earn more Capital One miles on my everyday purchases.

Now that you know how to earn and redeem Capital One miles, I expect you may also understand their value — especially if you transfer your miles to airline or hotel partners.

Travel Central

Welcome to ORISE Travel Central!

Getting everything in order for a trip may seem like a large task, but there is no need to worry. The ORISE Travel Central team will be with you every step of the way to ensure your trip is a success!

Our goal is to provide you, the traveler, with the tools you will need to successfully submit travel requests and travel expense reports for reimbursement. In addition, there is a myriad of travel information available including:

• Travel Guidelines
• Required Forms
• Travel FAQ Section

Are you planning to travel within the United States? Review information on domestic travel , then start your travel REQUEST in Zintellect which will link you to our Concur Travel System.

Are you planning to travel internationally? Review information on international travel , then start your travel REQUEST  in Zintellect which will link you to our Concur Travel System.