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airborne travel agency reviews

airborntraveler.com   Reviews

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Reviews 1.7.

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July 2022 my flight was cancelled, been calling every week, they keep giving me the run around, telling me my check is in the mail or there having technical dificalty.

Date of experience : May 19, 2023

Another SCAM/FRAUD by www.Airborntraveler. com…

I booked flights in USA by United Airlines on 2 nd May for 2nd August, 2 seats Toronto to Albany vis Newick at a cost of $685.42 charged to my corporate Visa card. After trying for weeks to get a boring pass and getting vacuous email replies, I called United to find the flight didn't exist any more and that the fare charge had been refunded to Airborn Traveler. This was a clear SCAM, I have reported it to the authorities in US and UK and don't expect to get my money returned. They are a fraud par excellence , very convincing paperwork who just collect you money and disappear. I hope the perpetrators are found and jailed ,so BEWARE

Date of experience : July 24, 2022

i thought i was on Frontier Airline…

i thought i was on Frontier Airline site I purchase a ticket on July 11, but did not receive the e-ticket, Once i contacted them, I was told they had to do a refund and then a rebooking, so I paid a second time, of course once i contacted them for when the refund would post I was told 60 day or Sept 12 it is now Oct 10 and they are not returning emails and if i call they put me on hold and then disconnect. Please do not use.

Date of experience : July 11, 2022

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! COMPLETE SCAM! We booked a trip in AAugust 2022 for October 2022. They took our money and NEVER booked the flight. All we wanted to do was see our children for a Birthday celebration. We paid with our banking card therefore we could not dispute the charges. Every time we call their customer service line they literally hang up on us. We have report them to the BBB with NO response.

Date of experience : September 29, 2022

I will never use this site again to…

I will never use this site again to book my ticket on Westjet again... I was supposed to get my booking pass 20 mins after getting my Eticket, phoned 3 times on the day I was leaving Spain to get to Canada, they told me they would deal with it and will phone me back which they did'nt. I could'nt book my suitcases and I was charged 100 pounds for my suitcases and had a hell of a time because I did'nt get my booking pass. I could go on, but no point , I was disgusted at the price of the ticket and the suitcase price, You will have to smarten up in the future, or your not going to have a buisness .

Date of experience : June 17, 2022

I booked a flight in Feb.2022

I booked a flight in Feb.2022 I didn’t receive my tickets or confirmation. I called in late March to inquire about tickets, I was told it didn’t go through on Spirits end and I must rebook to keep flight I was all ready on . I was told my refund was coming soon. Vacation was in June 2022 as of September 2022 no refund just the run around. Can we file class action suit to get all the scammed their money back. Larry Henderson

Date of experience : February 02, 2022

Absolutely the worst!!

Absolutely the worst!!! If I could give negative stars, I would. I was told the price went up after I already paid them, then I requested a refund. They then told me I would get my refund back in a month, I called after the month was up and have talked with several people- they kept pushing off the return date, 28 days after the month, then 14 days, then another week. It has been 3.5 MONTHS and I still have yet to get my money back. Absolute sh** show of a "business"!

Date of experience : September 01, 2022

How I got my money back from AirbornTraveler.com

My experience of Airborn Traveler is further down this list and basically the same as everyone else's - I bought airline tickets in good faith in May, the tickets were never issued, I was assured a refund would be forthcoming countless times and still, on Sept. 16, no refund had appeared. I tried several ways to find the real name and address of this business and failed. I reported them to the Better Business Bureau who didn't get any response and couldn't do anything more. HOW I GOT MY REFUND - I contacted my credit card company and disputed the charge. There is a time limit on the credit card company's obligation to help but my company waived the 60 day limit and have given me a temporary credit pending a response form Airborn as to why they shouldn't have to refund me. I have my booking receipt and emails from Airborn customer service promising the refund so I guess I am good there. THANK YOU CAPITAL ONE!! If you have lost money, don’t give up and don't let them get away with it!

Date of experience : September 15, 2022

its a scam company that booking your…

its a scam company that booking your airline tickets and take your$$ im waiting for my refund almost a year and its going no where!!!! STAY AWAY!!!!!!

Date of experience : June 23, 2022

My flight was booked 7 months in…

My flight was booked 7 months in advance, they cancelled last minute saying they were trying to get ahold of me, they did not, I am still waiting for my credit over one year later. Pissed to say the least, I don't have $500.00 to give away.

Date of experience : April 20, 2023

Do not use this service.

Do not use this service. I picked this travel site because they appeared to have good prices. I purchased tickets about a month ahead of travel. Frontier requires you to register all bags. I could not figure out how to get access to the reservation to add the bags. I called their customer service. The first time I called I got put on hold for 30 minutes, and then I was inexplicably disconnected. I called again. This time I was informed that all my flights were canceled and my tickets were never issued. To simply keep the same travel dates, I needed to pay over 20% more. This process, however, took over an hour of being put on hold and repeatedly asked the same questions. It was extremely painful. Furthermore, the charge for the new tickets was immediate, but the refund for the cancelled tickets won't be processed for 7-10 business days. This is a suspicious potential scam where the incoming money and the unrefunded are held for interest. My experience was painful, and I would have saved money, time, and my sanity if I used any other travel service. The process may look good, but they will upsell you, make your life more difficult, and waste your time and energy. Do not use this service.

Date of experience : May 29, 2022

Because I could not give them 0

Because I could not give them 0. Have been getting the run around for 4 months. I thought I was booking with Spirit but ended up on this site. After taking my money for a flight from Detroit to Las Vegas I find out the flight does not exist. Since July 5, 2022 I have tried to get my refund and as of today I still do not have it. Promises each and every time I speak to someone. A true scam -DO NOT USE THEM FOR ANY REASON WHAT SO EVER!!!

Date of experience : October 07, 2022

Flight from Fort Lauderdale to Buffalo

I booked my vacation on July 2nd to fly out to Buffalo, NY from Ft. Lauderdale on Aug 19th of 2022. I was searching on Google Fly and I was taken to the Airborn Traveler website, which offered roundtrip flights for around 147 dollars. I bought these tickets for 3 people, adding up to $626.31, seeming like a good offer. I called multiple times over the month and a half since purchasing the tickets, asking where they were since I never received them. They then told me they would give me the e-tickets in the couple of days before the flight. I got impatient during the week before the flight and asked where the tickets were and Airborn Traveler had told me that my flight was canceled because the flight was fully booked. I was then told to call the airline to discuss the current state of the flight, and upon calling I was told that my booking never was confirmed by the airline and they had never received any communication from the booking agency. They then told me to call Airborn Traveler again, who told me to call the airliner again, and back and forth until I had realized that i had been scammed. Airborn Traveler told me that they would issue me a refund, and after a month and a half I received nothing. Because of this mess, I was forced to buy the tickets for this trip for $700 per seat since we were so close to the flight date. All I'd like to know is how I could possibly get my money back or if there is a Federal Agency who could track the scammer and place them in jail where they belong.

I am not a very happy camper right now

I am not a very happy camper right now, I am a single mother of 2 and live on a budget. on September 07,2022 at 6:36pm I booked a flight from Chicago to Orlando and a decent price. I got an email that said Congratulation! your flight has been book. Today October 10th I decided to just call to see if the flight was on time only to find out that my flight had been canceled... Boy was I heated, I NEVER cancelled our flight. so naturally I called customer service and they confirmed that the flight indeed had been canceled. the guy on the phone ( Frank )did nothing to try to make this right and just said there was nothing they can do and hung up. I decided to call back because I just didn't feel that was right and I spoke with a girl this time( Pauline ) I explained everything to here again and she also confirmed that the flight had been cancelled, then she proceeded to tell me there were still seats available on the same flight for $194 more than what I paid the first time. wait just a minute why should I have to pay more when I was not the one who cancelled it in the first place. I need to get on this flight as we are traveling with another family (whos flight was NOT cancelled by the way) and she said ok well I can help you get on that same flight if you would like. I ended up paying the extra $194 to get the flight book so that my kids could finally have a decent vacation. but I will NEVER deal with Airborntraveler again unless they make this right for my boys and I.

Date of experience : October 10, 2022

This company is a scam

This company is a scam! They will not honor flight credit! Don’t use this company!

Date of experience : March 06, 2023

a complete scam do not use them they…

a complete scam do not use them they will not return your money

Date of experience : August 24, 2022

Cancelled flight and never provided…

Cancelled flight and never provided refund.

Date of experience : July 12, 2022

A total Scam

A total Scam, please do not help them.

Date of experience : June 09, 2022

This is a scam

This is a scam. DO NOT USE

Date of experience : July 30, 2022

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airborne travel agency reviews

Airborne Travel & Tourism LLC   Reviews

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Reviews 1.2.

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They sold me tickets

They sold me tickets, sent confirmation, wait for four months and there were no tickets. When I called them they told me that tickets were “not assigned”. I asked them why they kept my money they told me they were holding it for me. I lost over $2000 because of this unbelievable scam. I was taking my 11 and 13 years old to Peru - they broke my children’s hearts. Fak you airborne travel!!!

Date of experience : 21 September 2022

Someone brought two tickets under my…

Someone brought two tickets under my name and a resort up grade emails go un answered their phone is disconnected Do not use these people they are scam artist working with others like Jacqueline Campbell

Date of experience : 11 August 2022

Bo refund for canceled flight

Booked my flight and never received e ticket. Price went up 100.00. Fine, get to airport and my flight was canceled. American airlines tried to get me on a flight 4 hours later. Couldn't get on the flight. Called airborn because if your flight is canceled its federal law they have to refund. They hung up on me twice and were laughing.

Date of experience : 25 June 2022

This company is a scam

This company is a scam. They say you can cancel your flight within 24 hours and when I called to cancel they refused unless I buy another ticket. I purchased another ticket and they did not refund me of the cancelled ticket.

Date of experience : 31 May 2022

I can not believe this company still…

I can not believe this company still has a website that allows people to book flights. Same as everyone else’s complaint my flight was cancelled and they kept my money. They send generic emails saying I will get my refund and when you call once you say your looking for a refund d you get hung up on. I reported the company to the BBB. They sent them a letter stating I would get a refund. This all began in May of 2022. I still call them once a week.

Date of experience : 01 June 2022

I booked a flight for march 31st 2022…

I booked a flight for march 31st 2022 when I got to the airport they said it was not confirmed my money was already taken from my credit card I had to buy another ticket I have emailed airborne traveller they promised to refund my card and have not . I have contacted them continuously with no resolution

Date of experience : 31 March 2022

Airborntraveler is FRAUD

Airborntraveler is FRAUD , I am out $1540 after receiving an email that my flight was cancelled 5 days before my flight. When I called their response was that the flight cost went up so they cancelled. Incredible. I filed a claim with my Visa CARD, all of you should do the same, do not let people like this, get away with fraud and scam, we all need to make sure they paid for their crimes that they committed. This was my hard earned money people.

Date of experience : 26 December 2022

This is a scam operation!

This is a scam operation!! Received email approximately 6-8 hours previous to flight time informing me that flight is cancelled due to the fact I had not responded to their communication. I never received any communication from them!! After assuring me that my refund is in process I have not received my refund after nine days from flight date.

Date of experience : 21 May 2022

Scammed by Airborne travelers.com

Who has ever heard of having to be at check in at airport 4 hours before your domestic flight? (We were never told on ticket or by anyone). We were supposed to read their minds I guess. They said We were categorized as 'missed our flight' even though we were there an hour before, AND no refund on tickets! Next flight middle of night tonight with high extra charge. We have flown so many times with no rules like this one. Oh my god we are livid! Drove to Oakland airport at 2 am, been awake for the past 24 hours! Only to hear we were late for check in! Lost our hotel reservation, rental car all because we weren t at airport 4 hours before check in! Been on phone with everyone and their grandmother complaing with no resolution. What else can I do? What a SCAM! Never use Spirit Airlines or Airborne travelers.com they're horrible!! So back home - all packed but going no where. What a nightmare! 😱

Date of experience : 12 August 2022

Complete and total fraud do not go…

Complete and total fraud do not go through this company my daughter went through this company and in July and and when it came time for her flight they canceled her flight and said that that airline which was United was not flying that day.. They said that they will offer a refund Which would take 45 days every time we call them it's somebody that does not speak English they hang up on you They tell you that your claim has been processed and and it will be delivered in your bank account 7 to 10 business days.. I had to turn around and buy my daughter and my granddaughter and her and her daddy a plane ticket back to California or no which cost you'd mean additional $1000 So this company has cost me $1700 this is not OK. These online companies are a joke it seems that airborne travel and trip front trip front travel are two of the same company. They have the same phone number . You just never know who you're gonna talk to but it's the same age agents over and over.

Date of experience : 13 July 2022

Do not do business with this company. Scam. Take your money and no refund. Actually want more money to rebook. I had no other choice to walk away from a $250 dollar travel voucher to avoid any more money going in their pocket.

Date of experience : 01 December 2022

Airborn travel is a fraud.they will scam you

Airborn travel is a fraud.they will scam you. Do not use them you have been warned.I made reservation for two on April 12, 2022 paid $203.52 on my visa credit card.I received email confirmation from airborne travel the same day with passengers name flight time the whole itinerary. Today May 24, 2022 I called frontier airline to confirm My seat since I did not receive e-ticket confirmation from airborn travel. Frontier Airlines told me we have no reservation for you. I called airport travel explained that they charged my credit card but seat reservation wasn’t made with the airline what the hell is going on I asked their agent? I gave him the reference number after 30 minutes on hold, he came back and told me yes we don’t have a seat confirmation for you. I said you guys already charge my credit card,agent said-I’m sorry we can’t honor your reservation the airfare went up since April 12 and we have to charge you higher fee. In the meantime I took days off From work & planed my trip & can’t fly & they charged my credit card. I opened a dispute with My credit card bank today. ED May 24, 2022

Date of experience : 25 May 2022

Do not book with this company!!!!

Do not book with this company!!!!! I booked flight for tomorrow. Called them and got hang up 3 times. Called again and woman told me that my tickets were never booked and ll see eticket in2-3 hours. I said “are u scamming me?” she said no I should hear back in2-3 hours. I called my credit card company and put a dispute. I received this email which looks fake because they’re trying to stall the time: -- Dear Customer We regret to inform you that your booking has been cancelled and amount had been refunded. The amount is already refunded in the original form of payment and you should have the funds in a maximum of 21 to 28 business days from now. We request you to kindly make an alternate travel arrangement. Thanks and regards Customer Service DO NOT USE THEM!!!! Scam!!!!

Date of experience : 09 July 2022

BAD SERVICES STILL WAITING FOR REFUND…

BAD SERVICES STILL WAITING FOR REFUND THEY KEEP TELLING ME ITS ON ITS WAY NOT IMPRESSED WITH THIS CALLING MY CREDIT COMPANY THEY MIGHT BE BETTER HELP DO NOT USE THIS AIRLINE NOT SAFE

Date of experience : 12 April 2022

Do not use Airborne Travel

Do not use Airborne Travel! One of the worst experiences I've had with customer service. I was put on hold for over 15 minutes. I called back and spoke to a rep who started talking all over me when I was trying to explain my problem. Showed no empathy at all. Finally I called a third time and did get the info that I should have gotten with my first call. This is a pathetic company that should not be in business!

Date of experience : 24 July 2022

TOTAL SCAM!!!!

This company is a complete rip-off.They are quick to take your money but you will never get your e-ticket.Never answer the phone or return your calls.Had to dispute it with my credit card company. Hopefully i will get my money back.STAY CLEAR OF THESE BANDITS! HORRIBLE,HORRIBLE!!!!

Date of experience : 20 June 2022

Twice now we have bought tickets…

Twice now we have bought tickets through this company. They took our money instantly didn't buy our tickets and won't refund us. $900 in April and $724 in July. If you demand to speak to a supervisor they hang up on you. Place really sucks

Date of experience : 16 July 2022

Really want to give this website no stars ,because they don't deserve not one... it's nothing but a scam I've exceeded the 21-28 days waiting for my money an Never received it... I'm too mad

Date of experience : 23 July 2022

This company is a scam.

This company is a scam. Cancelled my parent's flight and never refunded their money. It's been about 2 months and have never been refunded back. They were told it would be at most 30 days. Horrible scam.

Date of experience : 27 July 2022

No refund for my booking

Hii, My name is Amandeep kaur. I booked a flight for 2 passengers on May 4th. But due to some reasons, my flight got cancelled by your company. The amount of US $436.70 was deducted from my credit card. It has been 2 months now, but I didn’t get my refund back yet. Everytime I do call the customer service, they are making excuses that I’ll be getting my refund in next 15 business days. One of your representatives named Robert said, I will email our seniors and you will get it in next 3 days. And it has been more than2 months, I don’t know why it is taking so long. They are not even responding to my emails.. what the hell?

Date of experience : 28 July 2022

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airborne travel agency reviews

Airborne Travel & Tourism LLC   Reviews

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These people are scammers don't ever use them you will never get your money back dirty

Date of experience : 21 July 2022

Highly professional staff

Highly professional staff. As a travel agent definetly recommend them.

Date of experience : 29 January 2020

I feel as though I have just been…

I feel as though I have just been ripped off by this company and from the reviews its looking that way...absolutely pissed off right now...I booked a flight with these people at a sale price and when I called they they said the price I paid was no longer available and the ticket price went up at the time of purchase. I said how is that possible if I purchased a ticket it should be honored to which he said sorry sir....sorry !!. So they asked me for more money for the flight. He said he would refund my 791.00 and then he wanted to recharge me more money an extra 100.00 and some odd dollars. I said I can't afford to purchase another flight because you took my money and now I have to wait for my money to be returned before I can purchase the higher priced ticket now, I am not rich. I asked how long before I can receive my 791.00 and it went from 3 business days to 14 to 21 business days but it has been remitted. I called my bank and they said they cannot do anything about it....that I have to wait and if I am not refunded the said money they can put me in touch with the fraud department..... I see reviews on here and it leaves me with little hope. Update…, after freaking out on every source I spoke to I was reimbursed my money but had to wait an extra few days because they were also going to pull more funds and the bank was waiting for that to go through but in the end it did not I had my card canceled and had to go get a new card and change my password Not a kool place to deal with at all

Date of experience : 02 April 2022

SCAM!, avoid at all cost

SCAM!! They charge your credit card and don’t book your flight. They’ll just delay and pocket your money. Stay away from those filthy scumlords

Date of experience : 01 April 2022

Good agency with supportive staffs

It is good agency with nice service and proffessional team.

I was scammed

This people are thieves I booked a flight and I cancelled it immediately and they sent an email that I will receive my money in full and up till now I haven’t still seen my money it’s been over five months anytime I call they keep telling me the same thing that it will be processed under 14 days… please if you have a means on how we can all get our money back please inform… this people are just so useless

Date of experience : 27 August 2022

THIS COMPANY IS A SCAM!

THIS COMPANY IS A SCAM! I paid for travel, they canceled, never got my 500$ back!!!! Now they hang up on me when I call.

Date of experience : 10 August 2022

A complete scam

A complete scam. Responsible US authorities please band this scam company from functioning.

Date of experience : 18 May 2022

Scam! They are thieves! Booked a flight and then they cancelled it and I am still fighting with them to get my 510.00 back. They hang up on me they are so rude. How are they still in business?

Date of experience : 02 September 2022

This site is a scam

This site is a scam! Took my money and I had no flight. I will be going through my credit card in order to get my money back. Don't use this site!

Date of experience : 22 June 2022

TOTAL SCAM. Got to the airport and they had NO record of my flight. Tried calling them and they kept hanging up on me. DONT DO IT!!!!!

Date of experience : 13 June 2022

Zero Stars!!

I have been waiting 8 weeks for my refund. How stupid of me. Please DO NOT use this site!!

Date of experience : 24 August 2022

Scam. Don't buy any tickets, f....g scam. I hope , what you take from me you will spend for pills for you and your family.

ABSOLUTELY A SCAM COMPANY

ABSOLUTELY A SCAM COMPANY. DO NOT USE THEM

Date of experience : 22 December 2022

Scam ! Stay away They hung up on me repeatedly when i tried to cancel a ticket

Date of experience : 27 April 2022

Never again

Never again. Scam 🤑still can't get a refund.

Date of experience : 14 April 2022

We all good

After a minor Inconvenience.. airborne traveler made good.

Date of experience : 11 June 2022

Scam company - Took my money and never booked me on flight

Company is a scam (Is there not an option for ZERO stars?). I booked tickets for a flight between two Hawaiian islands and they never even made a reservation for me with the airline. I got an e-mail 4 days before my flight to say that it had been cancelled (at least they had the decency to let me know THAT). When I called the airline they said I'd never been booked and I had to buy new tickets. Their 800 number is unmonitored. They promised a refund within 6-8 weeks for the "cancelled" (really, never booked) flight but I didn't waste any time. I just filed a fraud report with my CC. I'm guessing that they prey on people who go off the beaten path for small flights between islands that the major airlines don't service. Do yourself a favor and book directly with the airlines in those cases.

Date of experience : 05 August 2022

great service

Date of experience : 11 March 2020

Good service

Date of experience : 30 January 2020

10 Best Russia Tour Operators 2024 [Unbiased & With Reviews]

10 best russia tour operators 2024.

Are you planning to visit Russia, but unsure which tour provider to select? Now, you no longer have to waste time searching the internet and filling out dozens of contact forms. Simply fill out ONE form, we’ll send it off to multiple tour providers and they’ll contact YOU! You’ll be able to compare rates and find the lowest cost tour for the most affordable trip abroad.

Get Free Quotes From 10 Best Russia Tour Operators

Have you been thinking about an exciting trip to amazing Russia? Are you interested in enjoying a memorable tour in Russia ? Does the idea of visiting Russia with the top tour company sound great to you?

Russia, the world’s largest country, boasts a diverse landscape with castles, mountains, and frozen lands, complemented by exceptional cuisine. Whether in St Petersburg, Moscow, or Siberia, Russia offers opportunities to explore the Tundra and witness the Northern Lights. Enjoy skiing, visit volcanoes, palaces, and castles, and indulge in a vodka production tour.

Choosing the right tour company is crucial for a memorable trip to Russia. With numerous options available, investing in a top-rated company can save you time and money, ensuring a fun, safe, and regret-free adventure.

We strongly believe that without comprehensive and analytical research, you may end up spending a lot of money and time on a company that does not have your best interest. With our help, you will find well-researched and analyzed information about the top 10 tour companies in Russia to help make a solid and informed decision.

Continue reading to explore the top 10 highly rated tour companies in Russia and their best travel packages.

Table update Jan 19, 2024

Volgograd Sputnik Travel Company

Volgograd Sputnik Travel Company

As one of the Russia’s oldest tour operators, Volgograd Sputnik Travel Company has been providing travel-related services since 1991. The key focus of their tour is the city of Volgograd itself. This leading tour operator offers day-tours, excursions and even virtual tours of Volgograd and its surrounding areas. The company is led by a team of dedicated and friendly tour guides that will help you make the most of your visit throughout your stay. They believe in receiving their foreign guests with a positive attitude and thus, invite you on a tour of Volgograd.

Volgograd Sputnik Travel Company Best Russia Tour Packages

This company organizes many different activities for you to be a part of in their tour packages. Honor Soviet war heroes in their historic 3 Day Stalingrad Battlefield Tour . You will visit different sights along the Volga and Don rivers and see places of historical importance in this tour.

Don’t miss out on their sightseeing tour of Hero-City Volgograd . See major sights from the WW II era like the Alley of Heroes, Peace Street, Eternal Flame and many more.

The company also offers a unique tour of Rossoshka where you can observe German and Soviet cemeteries. The central attraction of this tour is a famous sculpture named the “Mourning Mother”.

Volgograd Sputnik Travel Company Reviews

Volgograd Sputnik’s long-standing history is marked by praises and appreciation from the many tourists they have served. This Russian travel company has 326 reviews on TripAdvisor and is ranked as #1 of 17 Tours & Activities in Volgograd. A past customer of theirs wrote:

Went on the big tour of Stalingrad this morning was out for about 5 hours with my man Mikhail. A bit pricey but a good engaging overview chauffeured and one on one… Alexander

Read all reviews of Volgograd Sputnik Travel Company on TripAdvisor .

Explore the diverse landscapes of Hungary by joining one of the 10 Best Hungary Tour Operators , guaranteeing an immersive and enjoyable trip.

Flotilla Radisson Royal

If you are looking for a luxurious cruise experience in Moscow then look no further than Flotilla Radisson Royal ! This top-reviewed Russian travel operator provides excellent tours on the Moscow River where you can enjoy the best views of Moscow. They have a fleet of 10 ice-class yachts that are fully serviced for sightseeing tours as well as large private gatherings. The team at Flotilla Radisson Royal is highly specialized in bringing you the comfort you seek on your trip to Russia.

Flotilla Radisson Royal Best Russia Tour Packages

Flotilla Radisson Royal provides a large array of tour packages on their first-class luxury yachts.

The company offers one of the most unique yacht cruises through the display of theatre! Book their Dinner with a Classic boat tour where you will watch an Italian drama performance. Enjoy the bewitching sights of Moscow city while fine-dining on special Italian dishes.

Their services also extend to themed cruises on their yachts. You can call ahead and book a customizable cruise. They offer sightseeing, romantic, theatrical, literary, family and gastronomic tours in this package.

You can also go on regular yacht cruises according to their yacht schedule. They will take you on a round-trip of Russia’s popular attractions.

Flotilla Radisson Royal Reviews

This tour company in Russia provides an interesting mix of exciting and luxurious boat trips that all customers seem to like. They have 1,127 reviews on TripAdvisor, out of which most are 5-star ratings. They are ranked as #2 of 96 Boat Tours & Water Sports in Moscow. A satisfied customer wrote:

This was a surprise for me by my partner and daughter. Getting onto the boat was very orderly, and our table was gratefully in a good position so Moscow at night could be appreciated… Pete17 Read all reviews of Flotilla Radisson Royal on TripAdvisor

ExploRussia

ExploRussia

ExploRussia is a leading Russian tour operator that specializes in creating exceptional tours for global travelers seeking an authentic and local perspective in Russia. The agency is one of the best when it comes to showcasing Russia’s historical landmarks, beautiful landscapes, and contemporary culture. The company was first established in 2012 with the aim of responsible tourism in mind. Comprising a team of passionate and young entrepreneurs, the company is dedicated to bring you a fantastic vacation in Russia with personalized attention and off-the-beaten-track exploration.

ExploRussia Best Russia Tour Packages

The team at ExploRussia goes the extra mile with their tour packages to ensure that you have an unforgettable experience in their country.

You can choose to go on their Moscow Off the Beaten Path Tour where you will experience the local culture of Moscow without being in crowded streets. Explore the Orthodox Church, taste different Russian food and discover the major sights like Kremlin, Red Square and Bolshoi Theatre.

 You can also explore traditional markets with your own local tour guide on their Moscow Food Tour . You will discover enchanting Russian cuisine and taste different kinds of food items that are remnants of the USSR.

For an adventurous journey, travel to the mountains of Altai near Moscow. In this 6 day tour of the Altai Mountains, you will be in close contact with nature while camping and horse-riding around local villages.

ExploRussia Reviews

As the pioneers of responsible tourism in Russia, ExploRussia has set a great example to other local and international tour companies. This Russian tour operator has 595 reviews on TripAdvisor and is ranked at the top as #1 of 1,116 Shopping in Central Russia. A recent customer of theirs wrote:

When I reached out to Olga from ExploRussia , she was already invested in my request , asking the right questions and pointing out the possibilities… Hassan M

Read all reviews of ExploRussia on TripAdvisor .

 Explore the cultural treasures of Turkey by choosing one of the 10 Best Turkey Tour Operators , providing expert guidance.

St. Petersburg Guided Tours

St. Petersburg Guided Tours

St. Petersburg Guided Tours , founded in 2005, is a locally owned travel company in Russia. The company is founded by Valeria Grigoryeva, a licensed and qualified tour guide. They operate private and customized free tours. Their services include walking adventures, cultural, and historical tours. The guides are highly qualified professionals passionate about Russia’s history with extensive experience in the local and international travel industry. With this company, you will certainly have a memorable time traveling through the Russian countryside.

St. Petersburg Guided Tours Best Russia Tour Packages

For more than 15 years, St. Petersburg Guided Tours has improved and perfected fun, authentic, and luxury Russian tours to select from .

If you are looking to spend quality time with your partner, you can choose their  Romantic Getaway Tour . On this excursion, you will visit the Empress Alexandra residence built in 1829.

You can also join the  2-Day comfort Tour  carefully planned for you to see many city sights of St. Petersburg without waiting or standing in line.

They also have a popular  1-Day Private Tour  that will give you value for your money by taking you for a day tour in St. Petersburg. After visiting famous museums, you will be introduced to traditional foods and vodka tasting.

St. Petersburg Guided Tours Reviews

This local tour operator in Russia has no shortage of great reviews and satisfied clients. They are ranked as #2 of 670 Tours & Activities in St. Petersburg and have 156 reviews on TripAdvisor. A customer that toured with them recently wrote:

Everything was very well organised by Valeria, from helping us with choosing the right accommodation, preparation of visas and including the right places to visit… Dmitri L

Read all reviews of St. Petersburg Guided Tours on TripAdvisor .

Archer Tour

Archer Tour

Archer Tour is a local Russian travel agency that provides group and individual tours of major sights in Russia. Their aim is not to give you a lot of tours but to make each tour worthy and memorable. They also offer tailor-made and custom tours that you can plan according to your requirements. As a company, Archer Tour is continuously improving their services and trying to be one of the best tour companies in Russia. Your vacation to Russia will be worthwhile and entertaining with Archer Tour at your side!

Archer Tour Best Russia Tour Packages

From private and corporate escorts to boat trips, paragliding and flights, the range of tour packages that Archer Tour provides is absolutely immense.

Take their Sightseeing Tour of Kaliningrad and discover a unique blend of German and Soviet architecture. You can see museums, churches and military fortifications in this diverse tour package.

Also, their Baltiysk and Yantarny Tour provide historical background into Russia’s important monuments. In this trip, you can take a ferry to Vistula Spit as well as visit an amber factory and see amber production up close!

Archer Tour also provides VIP tours upon customers’ request. You will get the best luxury services, the highest level on comfort and a visit to the top locations and restaurants in their tailor-made VIP tours.

Ahtilahti Best Russia Tour Packages

Ahtilahti’s quality of service regarding their tours and tour packages are unmatched and they’ll ensure that you have the best vacation of your life in Russia.

Plan ahead and go on a Kayaking Tour of the Oredezh River . This trip is perfect for beginner rafters since there are no challenging rapids. You will get to enjoy the tranquil nature while having an exciting experience.

For a winter tour, you can opt for their phenomenal Skating Tour on Lake Baikal . As the oldest lake on Earth, Lake Baikal has a special wonder to it. Your guide will accompany you as you skate, have fun and enjoy the Siberian landscape in this amazing journey.

Explore their hometown of Kaliningrad on a road-trip . In this 7 day tour, Ahtilahti will take you a thrilling journey that covers all of Kaliningrad’s major as well as non-trivial attractions for a truly immersive experience.

Ahtilahti Reviews

Considered one of the most unique travel agencies in Russia, few companies can accomplish what Ahtilahti has accomplished through their tours. They have 171 reviews on TripAdvisor and are ranked as #2 of 157 Boat Tours & Water Sports in St. Petersburg. This is what a satisfied customer said about them:

Excellent experience with SUPsurfing starting from narrow channel in SpB center and going to Neva river. Surfing is safe, supervised by both guiedes Asja and Dmitry… Dr D

Read all reviews of Ahtilahti on TripAdvisor .

Alla Tours

As a fully licensed tour company in Russia, Alla Tours proudly offers the best tour and travel services in Russia. Established in 2005, the company is renowned for its top-notch tour guides and detailed itineraries. Their top priority is offering fulfilling, safe, and authentic tours for travelers worldwide. Based in St. Petersburg, Alla Tours has also developed tour excursions across Europe and the Baltic region. With personalized service in mind, Alla Tours will take you on a trip across Russia that will be imprinted in your memory for a lifetime!

Alla Tours Best Russia Tour Packages

With years of service in the tourism industry, Alla Tours offers an extensive array of tour packages in Russia to choose from. You can join their  1-day St. Petersburg Intro Tour  and visit many spectacular venues, including the Peterhof Fountains and Garden and the Hermitage Museum. On this guided private walking tour of St. Petersburg, Russia, you will be able to see the city through the eyes of the locals.

If you have more time, you can take the  2-day St. Petersburg Royal Tour  and combine top-ranked sights with a shore excursion. The tour is perfect for discovering Russia’s modern art, architecture, canals, and rivers.

Comfort is an essential factor during a vacation trip so the  2-Day St. Petersburg Comfort Tour  combines top attractions, including the Church of the Spilled Blood, Hermitage Museum, and Peterhof Fountain Park.

Alla Tours Reviews

Alla Tours is a Russian tour operator that is well-respected by international as well as local tour companies. Their 4,798 reviews on TripAdvisor are a evidence to their top-notch service. They are ranked as #8 of 670 Tours & Activities in St. Petersburg. A past client of theirs wrote:

A full 2 day tour picked up from our cruise ship. Gives a great taste of all the major attractions. Not cheap but fully worth the cost. Cannot recommend highly enough… Mark_Dornoch

Read all reviews of Alla Tours on TripAdvisor .

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Moscow Private Tours

Moscow Private Tours , founded in 2011, is one of the highest-reviewed tour companies in Russia. They cater exclusively to private and small groups ensuring the best quality service. They are the #1 Rated Private Tours in Moscow. They have their tourists’ best interests in mind and their tours are personalized, child-friendly and have flexible timings. Their tour guides are highly trained locals that will look after you on your trip. Your trip to Russia will be made easier and hassle-free through this company’s continuous efforts.

Moscow Private Tours Best Russia Tour Packages

Catering to small and private groups, Moscow Private Tours’ various tour packages are enjoyable and all-inclusive.

Enjoy the complete Kremlin experience on their Kremlin and Armoury Tour . Visit the State Kremlin Palace, see the Tsar Cannon and Tsar Bell and immerse yourself into medieval history and architecture, Soviet heritage and imperial treasures in this popular tour package.

Moscow looks the prettiest during the night. Go on their Night Moscow Tour with a private guide and see its major attractions like the Bolshoi Theatre and St Basil’s Cathedral.

Embrace the cultural swirl of Russian cuisine through their Russian Food Tour . From borscht to pancakes, eat your way through 3 different eateries and learn about traditional Russian food and their origins.

Moscow Private Tours Reviews

As one of the best-rated tour operators in Russia, Moscow Private Tours has a spectacular track record of many satisfactory clients. They are ranked as #9 of 540 Tours & Activities in all of Moscow and have over 1300 reviews on TripAdvisor. A customer who visited them recently wrote:

Very nice boat tour around Moscow with good dinner and excellent tour guide (Maria). Thanks for your service. I recommend it… Seradi155

Read all reviews of Moscow Private Tours on TripAdvisor .

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Bridge to Moscow

Bridge to Moscow

With more than 10 years of experience in the tourism industry, Bridge to Moscow is a highly-rated tour operator in Russia. They offer original and professional private tours in Moscow. They apply a personal approach to their customers, viewing them as friends rather than tourists. The company values commitment, safety and reliability above all else. Bridge to Moscow stands out from the rest through their team of licensed multi-lingual tour guides that dedicate all their efforts to bring you an excellent vacation in Russia.

Bridge to Moscow Best Russia Tour Packages

With over 97 detailed travel itineraries, you will have a large selection of tour packages to choose from.

If you are planning a trip to visit Russian churches, you can start with their Sergiev Posad Tour . This early 14 th century monastery holds intricate architecture and soulful history. See their iconic cathedrals, watch the church choir and visit local bakeries in this tour.

For a sightseeing tour of Moscow, you can book their Moscow in 1 Day tour package. You will be able to visit Moscow’s historic center, the Red Square and the presidential and state palaces. Don’t forget to check out their Moscow Metro as well.

Also, you can choose Glimpses of Baikal tour for a nature-infused experience. This 3 day tour will have you travelling through local villages to reach Lake Baikal. Once there, you can admire the breathtaking views of the oldest lake on the planet and its surrounding areas.

Bridge to Moscow Reviews

Bridge to Moscow’s tours has gathered a lot of positive reviews from many tourists that deemed them to be satisfactory. This Russian travel agency has 454 reviews on TripAdvisor and stands as #10 of 540 Tours & Activities in Moscow. A client that recently toured with them wrote:

The metro tour was very very interesting. My son loved it. And our guide Ivan was so friendly and knowledgeable… chandrasekar r

Read all reviews of Bridge to Moscow on TripAdvisor .

White Nights Travel

White Nights Travel

White Nights Travel is a unique company that offers a wide range of professionally customized private tours in St. Petersburg. The company’s bespoke services make them a popular tour company in Russia that provides programs suitable for seniors, families, and groups with the chance to explore beautiful locations in St. Petersburg. The company caters to tourists from all walks of life and is happy to work within your budget. White Night Travel’s major goal is to give you a different yet authentic Russian experience of a lifetime.

White Nights Travel Best Russia Tour Packages

There are plenty of options you can choose from with White Nights Travel’s tour packages.

The  Walking Tour with Hermitage  is one of the most popular programs the company offers in St. Petersburg. During the trip, you will discover various art galleries, museums, and parks, and in the evening, you will walk to the city center for vodka tasting and street food.

Do not miss out on the world-class five-hour Russia  Golden Tour  that will provide an opportunity to walk to Catherine Palace, Amber Room, and Church of the Spilled Blood.

The  Jewish Heritage Tour  combines a boat ride tour and the Grans Choral Synagogue tour, which offers you a fantastic opportunity to learn Jewish history in Russia with an English-speaking guide.

White Nights Travel Reviews

Their personalized service and attention to detail has led White Nights Travel to become one of the best tour operators in Russia. With over 650 reviews on TripAdvisor, the company is ranked #10 of 670 Tours & Activities in St. Petersburg. A past customer wrote:

Maria was absolutely fabulous showing our group of 8 the beautiful sights of St. Petersburg. She was so good at moving us thru crowds, her English is spectacular… Debra D

Read all reviews of White Nights Travel on TripAdvisor .

Dive into the rich history and culture of Greece. Join one of the 10 Best Greece Tour Operators , ensuring an immersive and authentic experience.

The best time to visit Russia is during the months of May to September. Although Russia is the largest country and weather can vary vastly, the popular cities and locations in Russia will be experiencing a warm weather and long, sunny days during this time.

You can expect to spend around $60 – $80 for a solo traveler staying at a decently rated hotel. This price will cover food, transportation and other fees. For a more luxurious vacation, you will be spending anywhere from $150 – $250.

Russia has a lot of specialties attached to it. From ballet and theatre to vodka and Russian culture, there is a lot to expect. Famous landmarks include Lake Baikal, The Red Square, The Hermitage and Moscow Metro System.

Being the largest country on the planet, there is definitely a lot of area to cover in Russia. However, most of Russia is barren and uninhabitable. For popular tourist destinations, 2 weeks should be enough for a majestic experience of Russian culture, nature and food.

The most iconic Russian dishes include the Blini (Russian pancakes), Pelmeni, Beef Stroganoff, Syrniki, Kasha (porridge), Borscht and Okroshka. Russia is also famous for their world-renowned vodka.

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The Pros and Cons of Booking Through Online Travel Agencies

Carissa Rawson

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

You’re likely already familiar with online travel agencies, even if you don’t travel often. These companies — such as Priceline , Expedia and Orbitz — act as intermediaries between you and a travel provider.

Booking your travel through an OTA can be a good idea in some circumstances, but you’ll want to be wary of its pitfalls. Let’s take a look at the pros and cons of online travel agencies, so you’ll know what to use to book your next vacation.

Pros of booking through online travel agencies

There are certainly advantages booking through online travel agencies, though you’ll find different experiences whether you’re using public OTAs — such as Kayak — or private ones like those offered by your card issuer, such as the Chase's travel portal .

✅ It may be cheaper

When searching for flights online, you may see different prices for the same routes that vary across websites. Although it may be a result of fare type — for example, some search results may not clarify that a fare is basic economy rather than main cabin or economy — other times, the difference comes down to competition for your business.

Online travel services will often offer slightly lower prices on flights in an effort to entice you as a customer. This is true for both hotels and airlines.

» Learn more: Best credit cards for online travel-booking websites

✅ It can earn you more rewards

Have you ever heard of shopping portals ? By logging into a shopping portal, you can earn rewards for purchases made with many online merchants. Some hotel chains, such as Hilton , Marriott and IHG , can be accessed through shopping portals while still booking directly on the hotel website. In this way, you can earn rewards with the hotel directly as well as with the shopping portal.

The same isn’t true for shopping portals and most airline sites. However, many public online travel agencies are accessible through shopping portals, which can then earn you rewards for airfare bookings. By opting to book in this way, you’ll be able to earn points or cash-back rewards through the shopping portal that you’d otherwise miss.

Some card issuers will also reward you heavily when using their online travel services. Clear examples of this can be seen with Capital One and Chase. With the Capital One Venture X Rewards Credit Card , for example, you’ll get 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel .

The Chase Sapphire Reserve® is similar. With this card, you can get 10 Ultimate Rewards® points per dollar spent on hotels and rental cars booked through Chase's portal.

While these numbers are high, it’s important to remember that there are trade-offs when booking through an OTA rather than directly with a hotel or airline. We’ll get into that a little later.

Online travel agencies offered by your card issuer may not feature the same prices as booking directly; you’ll want to compare these before committing to a purchase.

Some card issuers will go so far as to give your points more value when redeeming through their online travel agencies.

This is true with the Chase Sapphire Preferred® Card . When redeeming points on Chase's travel portal, you’ll get 1.25 cents in value per point rather than 1 cent elsewhere.

» Learn more: How much are your airline miles and hotel points worth this year?

Cons of booking through online travel agencies

There are several downsides when it comes to using online travel services for booking travel. It mainly comes down to the fact that travel providers prefer that you book directly with them — and offer more perks to woo your business.

❌ It can be harder to change a booking

Ever needed to change a flight after it's booked? No matter the reason, attempting to alter or otherwise cancel a flight can be a hassle — especially if you’ve booked through a third party.

Generally speaking, rather than offering you direct assistance, both hotels and airlines will recommend you contact the online travel agency you’ve booked with in order to make any changes.

While you may be able to make changes or get refunds with the travel agency, airlines and hotels can — and will — offer much more flexibility when you’ve booked with them directly. You may also be subject to additional fees charged by the online travel agency, which can erase any savings you’ve received.

❌ You may not receive elite benefits

This is the real kicker for anyone wanting elite status. Although airlines will almost always recognize your elite status and allow you to earn miles even for bookings made through an online travel agency, hotels and rental car companies will not.

This is especially important for hotel chains. Earning elite status with hotels generally relies on elite night credits. Although these can be earned in a variety of ways — including having complimentary status by holding certain credit cards — the main method of acquiring elite night credits is by spending nights in hotels. Rooms booked through an online travel agency do not count toward elite status as elite night credits.

Additionally, you will not receive any of the benefits of your existing elite status if your booking is through a third party. This can mean the loss of perks such as room upgrades, complimentary breakfast and even free Wi-Fi.

» Learn more: The best airline and hotel rewards loyalty programs this year

❌ It may be more expensive

Did you know that many hotel chains have best price guarantees? Hyatt, Hilton, Marriott and IHG all have a guarantee that’ll give you either points or a discount if you find a better rate elsewhere.

These guarantees are generous; Hilton, for example, will match the rate and then discount it by a further 25%.

Although you’ll need to file claims for these guarantees and they face limitations — such as a 24-hour window from when you made the booking — you can save a lot of money on your stay if your request is approved.

Online travel agencies can be hit or miss

There are two sides to every coin and this is no different, as there are several benefits and limitations of online travel services. Depending on your needs and loyalty program status, you’ll want to choose whether to book directly with a travel provider or rely on OTAs to do the job for you.

Booking travel through credit card portals from issuers like Chase and Capital One can earn you big rewards. But if you anticipate altering your travel plans or aim to earn elite status instead, booking directly is the way to go.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Chase Sapphire Preferred Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Freedom Unlimited Credit Card

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

Capital One Venture Rewards Credit Card

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

airborne travel agency reviews

airborne travel agency reviews

Airborne Travel & Tourism LLC   Reviews

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These people are scammers don't ever use them you will never get your money back dirty

Date of experience : July 21, 2022

Highly professional staff

Highly professional staff. As a travel agent definetly recommend them.

Date of experience : January 29, 2020

I feel as though I have just been…

I feel as though I have just been ripped off by this company and from the reviews its looking that way...absolutely pissed off right now...I booked a flight with these people at a sale price and when I called they they said the price I paid was no longer available and the ticket price went up at the time of purchase. I said how is that possible if I purchased a ticket it should be honored to which he said sorry sir....sorry !!. So they asked me for more money for the flight. He said he would refund my 791.00 and then he wanted to recharge me more money an extra 100.00 and some odd dollars. I said I can't afford to purchase another flight because you took my money and now I have to wait for my money to be returned before I can purchase the higher priced ticket now, I am not rich. I asked how long before I can receive my 791.00 and it went from 3 business days to 14 to 21 business days but it has been remitted. I called my bank and they said they cannot do anything about it....that I have to wait and if I am not refunded the said money they can put me in touch with the fraud department..... I see reviews on here and it leaves me with little hope. Update…, after freaking out on every source I spoke to I was reimbursed my money but had to wait an extra few days because they were also going to pull more funds and the bank was waiting for that to go through but in the end it did not I had my card canceled and had to go get a new card and change my password Not a kool place to deal with at all

Date of experience : April 02, 2022

SCAM!, avoid at all cost

SCAM!! They charge your credit card and don’t book your flight. They’ll just delay and pocket your money. Stay away from those filthy scumlords

Date of experience : April 01, 2022

Good agency with supportive staffs

It is good agency with nice service and proffessional team.

I was scammed

This people are thieves I booked a flight and I cancelled it immediately and they sent an email that I will receive my money in full and up till now I haven’t still seen my money it’s been over five months anytime I call they keep telling me the same thing that it will be processed under 14 days… please if you have a means on how we can all get our money back please inform… this people are just so useless

Date of experience : August 27, 2022

THIS COMPANY IS A SCAM!

THIS COMPANY IS A SCAM! I paid for travel, they canceled, never got my 500$ back!!!! Now they hang up on me when I call.

Date of experience : August 10, 2022

A complete scam

A complete scam. Responsible US authorities please band this scam company from functioning.

Date of experience : May 18, 2022

Scam! They are thieves! Booked a flight and then they cancelled it and I am still fighting with them to get my 510.00 back. They hang up on me they are so rude. How are they still in business?

Date of experience : September 02, 2022

This site is a scam

This site is a scam! Took my money and I had no flight. I will be going through my credit card in order to get my money back. Don't use this site!

Date of experience : June 22, 2022

TOTAL SCAM. Got to the airport and they had NO record of my flight. Tried calling them and they kept hanging up on me. DONT DO IT!!!!!

Date of experience : June 13, 2022

Zero Stars!!

I have been waiting 8 weeks for my refund. How stupid of me. Please DO NOT use this site!!

Date of experience : August 24, 2022

Scam. Don't buy any tickets, f....g scam. I hope , what you take from me you will spend for pills for you and your family.

ABSOLUTELY A SCAM COMPANY

ABSOLUTELY A SCAM COMPANY. DO NOT USE THEM

Date of experience : December 22, 2022

Scam ! Stay away They hung up on me repeatedly when i tried to cancel a ticket

Date of experience : April 27, 2022

Never again

Never again. Scam 🤑still can't get a refund.

Date of experience : April 14, 2022

We all good

After a minor Inconvenience.. airborne traveler made good.

Date of experience : June 11, 2022

Scam company - Took my money and never booked me on flight

Company is a scam (Is there not an option for ZERO stars?). I booked tickets for a flight between two Hawaiian islands and they never even made a reservation for me with the airline. I got an e-mail 4 days before my flight to say that it had been cancelled (at least they had the decency to let me know THAT). When I called the airline they said I'd never been booked and I had to buy new tickets. Their 800 number is unmonitored. They promised a refund within 6-8 weeks for the "cancelled" (really, never booked) flight but I didn't waste any time. I just filed a fraud report with my CC. I'm guessing that they prey on people who go off the beaten path for small flights between islands that the major airlines don't service. Do yourself a favor and book directly with the airlines in those cases.

Date of experience : August 05, 2022

great service

Date of experience : March 11, 2020

Good service

Date of experience : January 30, 2020

airborne travel agency reviews

Airborne Travel & Tourism LLC   Reviews

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I had booked a flight with this company…

I had booked a flight with this company back in June 2022 only to realize with the confirmation email that the flight was in American funds. I phoned that same day to cancel and I was informed that I would be refunded but it may take 1 or 2 billing cycles to end up on my credit card. This did not happen and I gave them a call in Nov.22 to find out what happened. They told me that I would be receiving a cheque in the mail rather than reimbursing my credit card. Cheque never arrived. I spent the entire year of 2023 with many phone calls to them to get my refund. Sometimes they told me that the cheque was in the mail or it is now going to be sent. What a bunch of hogwash. It is clear that these scammers should be out of business. Do not give them a cent!

Date of experience : 01 December 2023

Neha Gulaty owner +17024995592

Neha Gulaty one of the owner of myflightsearch is biggest scamster. She is making fool by running this scam. If anybody wants to track her or take all your hard earned money. call her now. she is in USA - +17024995592. She is operating all her business from INDIA. You can file a legal complaint to Indian police too her email is neha.g @myflightsearch.com & operations head in India is Ankur Khurana - +919811710195. accounts officer - Basant Maheshwari - +919555411123. Go & file your complaints folks. tag indian govt, cyber cell on twitter. track her down.

Date of experience : 03 July 2023

Exactly the same story as outlined by…

Exactly the same story as outlined by many other people. No etickets. Left numerous voicemails. Finally one day prior to departure, dome bozo pickeg up to say our tickets had been cancelled and that they can rebook us on another flight for almost 4 times the oroginal price. We said NO and booked alternative travel arrangements. Thanks God as we would probably been ripped off a second time. Not holding my breath for a refund.

Date of experience : 15 July 2022

Terrible -- mis spelled my last name on…

Terrible -- mis spelled my last name on airline ticket-- kept telling me it could be fixed-- never really fixed-- multiple attempts to login to airline sites to pay baggage fees -- constant rejection- this trip doesnt exist etc! I did contact airlines directly-- still rejected on websites - codes & corrected name or wrong name -- still no access to reservation.. Then i knew it has to be cancelled for refund. Argued i wont be refunded but i put a hold via my credit card.. Worst booking ever-- BeWare!

Date of experience : 13 May 2022

This is SCAM SCAM SCAM.....My brother…

This is SCAM SCAM SCAM.....My brother in-law book a tickit from Australia to American and paid $1600 AUD and never receive any E tickit up until today....1 week before his flight they inform me that my tickit was cancelled without any explanation and they never answer any email anymore. Awful people thinking they can get away with someone's hard working money. Bloody awful people...wonder how they can sleep at night and watch themself on the freaking mirror...Please everyone stay away from this scam

Date of experience : 16 July 2022

This is a SCAM!!!!!!

This is a SCAM!!!!!!! Stay far far away. Thought booking directly with the airlines until got conformation. Called because never received the flight details. Waited the 7 days, still nothing. Called frontier directly, no flights for that day/time exist. Now trying to get refunded the money. Had to rebook at a higher rate.

Date of experience : 16 June 2022

Over seas scammers. More than likely India

If you can give the scammers a zero, I would. Maybe Trust Pilot should allow it, considering this scam operation out of India is ripping off the US and our banks. It is being accomplished in every commerce. Wake up America and the web. When a site is not trusted they should be blocked immediately. That's why the Web 3/ Crypto will finish the criminals in time. It's called tracking and you will never escape it. You will eventually be prosecuted overseas and thrown in prison. Learn how to put food on your table legitamtly. So sad and sick. Shame on you.

Date of experience : 05 October 2022

Hi. I just to brief my experience with Airborne. Just few months back I have to travel on urgent basis to London. I just started searching for Flight ticket to London from Muscat for very next day. After searching various travelling agency, I got best price from Airborne.Their customer support was good. Definitely I will recommend Airborne TO OTHERS. Azeem

Date of experience : 29 January 2020

Completely trash and untrustworthy

Completely trash and untrustworthy. I accidentally clicked this website thinking it was orbitz. I guess it was an ad bait and click. Eitherway, booked the ticket and never received it even after a week. Customer service is both rude and incompetent. NEVER BUY from here. Extremely shady. They dont give you emails or return on money.

Date of experience : 16 March 2022

Booked 2 tickets back in May and was…

Booked 2 tickets back in May and was charged an extra $590.00, been calling them weekly and same line you will have your refund in 7-14 days and nothing , sometimes they hang up , put me on hold and line goes dead call back and the same person answers and say he/she checked with there team and I’ll have my refund next week. Total scam I was trying to book with WestJet and go directed to there site

Date of experience : 02 September 2022

We booked a flight with this company

We booked a flight with this company, and needed to make a change in the reservation. Not even a date change, just adding a carry-on bag to the ticket. Numerous phone calls went unanswered. Numerous emails went unanswered. Numerous messages left went without anybody ever getting back to us. This company has ZERO customer service. Please, save yourselves the hassle of booking with them!

Date of experience : 01 March 2022

I was booking a trip with Porter…

I was booking a trip with Porter Airlines and for some reason ended booking with them… realized it was wrong company and ask for refund they said no problem will cancel flight which they did but no moneys refunded since June 2022. Been calling and asking where refund is since then “oh it’s on its way” WRONG…Be aware of this company a total SCAM…….

Date of experience : 02 March 2023

Avoid at all cost

Avoid at all cost. Booked two tickets to fly from Toronto to Halifax. They took our money and then 4 days prior to flight date they sent an email advising that the flights had been cancelled and advised us to make alternate arrangements. Called this outfit and they gave us the runaround about some system glitch and they would issue eTickets in 24hrs. No eTickets issued. Out of pocket $1300.00 with this business.

Date of experience : 06 September 2022

Book the flight about 45 days ago and…

Book the flight about 45 days ago and was immediately charged the fee. Flight is supposed to leave tomorrow and realize we never got the actual e-ticket. Call this company and they said they tried to reach out several times saying that the flight was not able to be booked in the fares went up more than double. I called Spirit airlines direct and saw that they never reserved a flight after I made payment. This is a total scam company and I'm sure have ruined many a vacation. Turn and run.

Date of experience : 09 June 2022

scam scam scam scam

scam scam scam scam. they use air Canadas logo to lure suspecting customers in then once naive or innocent people book tickets trying to save a bit of money, their ticket info is never delivered. calling them to discuss is infuriating as they hang up when they realize they have been caught in their scam. report them and stay clear of them. do not use. them

Date of experience : 01 May 2022

Nightmare, worst online travel company I've ever experienced. They destroyed our 40th anniversary vacation and had to go to the FBI Cyber crimes division to even get our money back and now the airfares are triple what they were months ago when I gave them the money to book our trip. Won't call you back and won't pay you back. Not even a real company. I looked at several back pages of their website and saw several pages in Russian. Now I really don't trust them!!! Rating definitely in the minus 100!!!

Date of experience : 08 June 2022

Wish I had read the reviews

Wish I had read the reviews - I just had the same experience. Took my money and never got me the tickets. I wonder how much money they get from keeping my money on ice from baking time, through multiple days of me calling for tickets and n=being told 'tomorrow', then 3 WEEKS before I can expect a refund. I guess you do that to enough people you get enough to cover the cost of your call center in India and then some. AWFUL AWFUL AWFUL!!!

Date of experience : 18 June 2022

These people, whoever they are, are CRIMINALS!! I inadvertently booked thru them in April, they cancelled my flights so when my son and I arrived at airport no booking even though I had tix and seat assignments! So awful! I had to rebuy entire trip! I have called so many times! I have emailed literally hundreds of times and they keep responding with please be patient, their “team” is working on processing my refund. It is now August! What can I do? I need advice on how to deal with this fake company. I’m sure it’s a dude living in his mothers basement with nothing better to do than take advantage of hard working honest people! I’m furious and want this company demolished! Anyone have any ideas????? Tonya Ingrisano

Date of experience : 04 August 2022

Scammers! I had the same experience as everyone else here. Booked a flight and was charged right away and never received a ticket. After calling “customer service” over 20 times I kept being told my ticket is in the queue and I’d receive tomorrow - I never did. RUN don’t walk from these mutants!

Date of experience : 13 June 2022

I would give you a big fat zero but it…

I would give you a big fat zero but it wouldn't allow me to. I bought my flight tickets back in May I was charged double 1 for the original price of $625.16 then I'm charged $758. For a different flight meanwhile they're suppose to refund my 625 now I am going on my trip in 6 days or so but can't afford to because I can't afford it since I'm a single mom and have NEVER been able to take a trip and now that I've saved for soooo long some company decided to take money from me I am looking into legal action

Date of experience : 24 June 2022

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Moscow Vacation Packages

Moscow vacations are always a great idea when it comes to traveling in Russia. Plan your trip to Moscow with a leading tour operator for Russia and enjoy the ease and pleasure that comes from it. You will stay at the centrally-located hotels, enjoy guided tours to Moscow's best sights with charming local guides, and, most importantly, feel relaxed and immersed in the Russian culture at all times. Wondering what the ideal way to see the best of Moscow is? Well, with a private tour to Moscow, of course! We will listen to your travel preferences and prepare a custom Moscow itinerary just for you. Let's start talking about your upcoming vacation to the gorgeous capital city of Russia.

Moscow Tour Highlights

Explore the capital of the largest country in the world, Russia.

Learn about the most visited sights in Moscow that are worth adding to your Russian itinerary. Create a fantastic tour to Moscow with a destination, choosing your wished activities.

Moscow Tour Highlights

  • Moscow walking tour
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Take a look at the good-to-know tips before visiting Moscow and have a fantastic time in the capital.

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What to pack

Make sure to check the weather prognosis before your trip and pack accordingly.

When to travel

Moscow is beautiful all around the year. Choose traveling time according to preferred activities.

We suggest to always have some cash with you. You will need Rubles (RUB) for Russia.

How much to tip

Tipping is not required in Russia, but it's considered good etiquette, tip 10%-15% of your bill.

The average summer temperature is approx 18°C (64°F), and winter is around -6°C (22°F).

Some of the most popular souvenirs from Moscow are caviar, Krasnaya Moska perfume.

Best Moscow Sights

One of the highest points in Moscow and one of its most breathtaking places - the Sparrow Hills.

See the 344-feet Cathedral of Christ the Savior - the tallest Orthodox church in the world.

Enjoy masterpieces of Russian opera and ballet in Moscow's legendary Bolshoi Theater.

Being the most recognizable symbol of Russia in the world, Red Square is an absolute must see when in Moscow. 

The famous GUM is a large department store in the Kitai-gorod part of Moscow facing Red Square.

St. Basil’s Cathedral is Moscow’s most famous artistic work of architecture set in the romantic Red Square.

History and luxury is revealed inside the Kremlin as the Armoury Chamber displays treasures like Faberge Eggs.

The symbol of Moscow and entire Russia, the Kremlin is often described as the 8th Wonder of the World.

Moscow Metro is like a whole underground city that holds the world's largest collection of Stalinist Art.

I am very satisfied.

I have been using the Firebirds (Travel All Russia) services for a while. I am very satisfied.

WOW. From the choice of hotels to...

WOW. From the choice of hotels, an itinerary that ran to plan, the amazing Guides and drivers, and of course the stunning cities of Moscow and St Petersburg. No long queues for entry to museums, churches, and palaces.  I would gladly recommend using Firebird Tours (Travel All Russia) to anyone.

THANK YOU for making this happen for me !!!

I must say from the day I started to book my tip till the day I got home I had one GREAT trip and experience I always felt safe and cared for help was seconds away not that I needed any I will defiantly highly recommend your company to any traveler to Russia WELL DONE to the Whole team THANK YOU for making this happen for me !!!

We enjoyed the whole trip a lot

Overall we enjoyed the whole trip a lot. Moscow is beautiful and clean. Thank you very much for your patience and excellent organization of this tour. Everything ran very smoothly and according to schedule. The guides met us on time at hotels or at our train carriage on arrival. They all spoke good English, had a good local knowledge and were very kind and helpful.

The tour lived up to all expectations

I’m most pleased with Travel All Russia in arranging our ‘Volga Dream’ Russia tour, I would recommend using your services again as every aspect of our tour went off without a hitch. The communication between our tour representative was excellent as we required additional days on both ends of our tour. The visa process and the logistics were flawlessly implemented.

We had a great time in Moscow!

Everything was perfect and we are very satisfied with services and accommodations.

Loved my time in Russia

The trip was great. Especially want to mention the guides I had on the extra days were exceptional. Both guides and drivers worked out well. Thanks again for all your help and attention. Loved my time in Russia, and still haven’t stopped talking about it.

Exploring Magnificent Russian Capitals, June 2017

Just want to say that our guide in St Petersburg was really outstanding. You really felt like someone was looking after you. Very observant - knowledgeable. We really enjoyed time spent with her.

Exploring Vibrant Moscow, June 2017

The experience was great!!! We had an excellent guide. The hotel was fabulous.

Thank you for your help !!! was an unforgettable trip.

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We do amazing tours in Moscow for amazing people from all over the world

Gastronomic Moscow Private Tour

Gastronomic Moscow Private Tour

Savour some of the finest foods Moscow has to offer: from exquisite cuisine to Russian fast food, from products of local farmers to the restaurant included in the international rating of The World's 50 Best …

All-in-One Moscow Essential Private Tour

All-in-One Moscow Essential Private Tour

If you are in Russia for the first time but do not enjoy visiting crowded ordinary touristic paths, then All-In-One Moscow Walking Tour was created for you! It’ll let you see all of the most …

Moscow Art & Design Private Tour

Moscow Art & Design Private Tour

Try the taste of Russian classic and contemporary visual art! This tour was specifically created to show major masterpieces of Russian art under the guidance of a passionate and knowledgable local art expert. It includes …

Moscow Metro & Stalin Skyscrapers Private Tour

Moscow Metro & Stalin Skyscrapers Private Tour

The beauty of Moscow’s underground is well known all over the world – made from the marble and granite each station is the grandiose monument itself, not only the member of the largest in the …

Soviet Moscow Historical & Heritage Private Tour

Soviet Moscow Historical & Heritage Private Tour

The unique opportunity to look through the pages of the USSR Moscow history that are as breathtaking as terrifying is to enjoy Soviet Moscow tour. During more than 6 hours a tourist visits the majority …

Layover in Moscow Tailor-Made Private Tour

Layover in Moscow Tailor-Made Private Tour

This tour was created for those who want to see the city during the layover in one of Moscow airports. Depending on how much time you have, we will choose an ideal program for you …

«Day Two» Moscow Private Tour

«Day Two» Moscow Private Tour

If you’ve seen all touristy places in Moscow already, it’s time to go a bit further: walk in charming quiet neighborhoods of Moscow, have a snack in one of the best patios with a view …

Whole Day in Moscow Private Tour

Whole Day in Moscow Private Tour

If you have a whole day you can devote to exploring Moscow, this is the perfect tour for you! Explore the key sightseeing spots of Moscow city center and visit off-the-beaten path places in Moscow …

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W.H.O. Broadens Definition of Airborne Diseases

After a drawn-out global controversy over the coronavirus, the W.H.O. has updated its classification of how pathogens spread through the air.

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A mist of white steam and a spray of water on a black background.

By Carl Zimmer

In the early days of the Covid pandemic, a team of scientists called on the World Health Organization to acknowledge that the disease could spread through the air.

Initially, the agency rebuffed them, despite growing evidence that coronavirus-laden droplets stuck around in the air, making indoor spaces hotbeds of infection. The researchers responded with a public campaign , which helped persuade the World Health Organization to finally acknowledge, in late 2021, that Covid was airborne .

In the wake of the controversy, the agency also asked a group of advisers — including some of its scientific critics — to update its formal guidelines for classifying the ways that pathogens spread. After more than two years of discussion, that group has published a report laying out new definitions that could have significant implications for countries around the world that depend on the agency to set policies to curb the spread of disease.

The W.H.O.’s previous stance was that only a handful of pathogens — those that travel in small droplets and spread across long distances, like tuberculosis — could be considered airborne. But the new report suggests broader categories that do not rely on droplet size or distance spread. Such changes were contentious because they raised the prospect that more diseases might now demand costly control measures, such as hospital isolation rooms and protective gear.

“It’s an important first step,” said Dr. Ed Nardell, a tuberculosis expert at Harvard Medical School and a member of the group. “We really have a start, with agreed-upon terminology, even if everybody’s not happy with it.”

Before the pandemic, the W.H.O. and other agencies typically recognized a few ways diseases could spread. One was by “contact transmission,” in which someone picked up a pathogen either by touching an infected person directly or through contact with a contaminated surface.

“Droplet transmission” involved the short-range spread of diseases when people coughed or sneezed droplets larger than 5 microns (five millionths of a meter), which then landed directly on a victim’s mouth, eyes or nose.

“Airborne transmission” referred to just a handful of diseases that spread in droplets smaller than 5 microns, floating for long distances until someone inhaled them.

When Covid emerged, the agency said it was likely spreading over short distances, either through contact or droplet transmission.

But Yuguo Li, a mechanical engineer at Hong Kong University, and many other critics worried that the W.H.O. was overlooking the possibility that Covid could spread through the air. As the pandemic progressed, the scientists found evidence in outbreaks that the coronavirus might indeed be able to spread over long distances in floating droplets. (Some scientists questioned the strength of those studies.)

The W.H.O. formed the new advisory group in November 2021 and asked Dr. Li to be a co-chair. At the group’s meetings, Dr. Li and others argued that the agency had relied on false dichotomies.

For example, there is little scientific basis for the 5-micron threshold for small droplets. Larger droplets can also stay afloat for long periods of time.

The researchers also argued that short-range infections were not proof that a disease spreads only through coughs and sneezes. Infected people can also exhale droplets through breathing or talking that are then inhaled by others nearby.

The new report divides transmission routes into ones that involve contact, and others that involve the air. The group agreed to call the second route “through the air transmission.”

Linsey Marr, an environmental engineer at Virginia Tech and a member of the advisory group, found that phrase more awkward than a simpler term like airborne transmission.

“I find it very clunky,” she said. “But we were looking for the lowest common denominator terminology that everyone could live with.”

The report further specified that pathogens can spread through the air in two ways. One is “direct deposition,” which refers to droplets that hit the mucus membranes of the mouth, eyes or nose. The other is “airborne transmission/inhalation,” in which droplets are inhaled.

After the scientists came up with the new terminology, the W.H.O. obtained agreements from the U.S. Centers for Disease Control and Prevention, as well as its counterparts in Africa, China and Europe, to adopt the same definitions.

“It’s a pretty important statement of agreement to work together,” said Dr. Jeremy Farrar, the W.H.O.’s chief scientist.

But the new report did not make any recommendations for how the agencies should stop diseases from spreading by these different routes. The authors acknowledged that they had been unable to reach a consensus on this issue.

Traditionally, hospital guidelines for controlling airborne diseases have called for expensive measures such as isolation rooms with negative air pressure, as well as N95 respirators and other protective gear to avoid inhaling fine droplets. But it is not clear which diseases warrant that kind of control, or what efforts should be taken outside of hospitals.

Dr. Walter Zingg, an infectious disease expert at the University of Zurich and a member of the advisory group, said the old categories offered more straightforward guidance. Staying a few feet from someone coughing and sneezing was once thought to be an effective way to avoid droplet transmission, for example.

“It was simplistic and probably not true in a way, but it served a purpose,” he said. “Now we have to bring other variables to the table.”

Dr. Farrar said such guidelines should be based on clear experimental evidence, though that evidence is still scarce for many diseases. Scientists are still debating, for instance, the extent that influenza, which has been studied for more than a century, spreads by air.

“We know a certain amount, but we’re not absolutely sure,” Dr. Farrar said. “That’s the sort of work we desperately need for influenza.”

Carl Zimmer covers news about science for The Times and writes the Origins column . More about Carl Zimmer

airborne travel agency reviews

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They sold me tickets

They sold me tickets, sent confirmation, wait for four months and there were no tickets. When I called them they told me that tickets were “not assigned”. I asked them why they kept my money they told me they were holding it for me. I lost over $2000 because of this unbelievable scam. I was taking my 11 and 13 years old to Peru - they broke my children’s hearts. Fak you airborne travel!!!

Date of experience : 21 September 2022

Someone brought two tickets under my…

Someone brought two tickets under my name and a resort up grade emails go un answered their phone is disconnected Do not use these people they are scam artist working with others like Jacqueline Campbell

Date of experience : 11 August 2022

Bo refund for canceled flight

Booked my flight and never received e ticket. Price went up 100.00. Fine, get to airport and my flight was canceled. American airlines tried to get me on a flight 4 hours later. Couldn't get on the flight. Called airborn because if your flight is canceled its federal law they have to refund. They hung up on me twice and were laughing.

Date of experience : 25 June 2022

This company is a scam

This company is a scam. They say you can cancel your flight within 24 hours and when I called to cancel they refused unless I buy another ticket. I purchased another ticket and they did not refund me of the cancelled ticket.

Date of experience : 31 May 2022

I can not believe this company still…

I can not believe this company still has a website that allows people to book flights. Same as everyone else’s complaint my flight was cancelled and they kept my money. They send generic emails saying I will get my refund and when you call once you say your looking for a refund d you get hung up on. I reported the company to the BBB. They sent them a letter stating I would get a refund. This all began in May of 2022. I still call them once a week.

Date of experience : 01 June 2022

I booked a flight for march 31st 2022…

I booked a flight for march 31st 2022 when I got to the airport they said it was not confirmed my money was already taken from my credit card I had to buy another ticket I have emailed airborne traveller they promised to refund my card and have not . I have contacted them continuously with no resolution

Date of experience : 31 March 2022

Airborntraveler is FRAUD

Airborntraveler is FRAUD , I am out $1540 after receiving an email that my flight was cancelled 5 days before my flight. When I called their response was that the flight cost went up so they cancelled. Incredible. I filed a claim with my Visa CARD, all of you should do the same, do not let people like this, get away with fraud and scam, we all need to make sure they paid for their crimes that they committed. This was my hard earned money people.

Date of experience : 26 December 2022

This is a scam operation!

This is a scam operation!! Received email approximately 6-8 hours previous to flight time informing me that flight is cancelled due to the fact I had not responded to their communication. I never received any communication from them!! After assuring me that my refund is in process I have not received my refund after nine days from flight date.

Date of experience : 21 May 2022

Scammed by Airborne travelers.com

Who has ever heard of having to be at check in at airport 4 hours before your domestic flight? (We were never told on ticket or by anyone). We were supposed to read their minds I guess. They said We were categorized as 'missed our flight' even though we were there an hour before, AND no refund on tickets! Next flight middle of night tonight with high extra charge. We have flown so many times with no rules like this one. Oh my god we are livid! Drove to Oakland airport at 2 am, been awake for the past 24 hours! Only to hear we were late for check in! Lost our hotel reservation, rental car all because we weren t at airport 4 hours before check in! Been on phone with everyone and their grandmother complaing with no resolution. What else can I do? What a SCAM! Never use Spirit Airlines or Airborne travelers.com they're horrible!! So back home - all packed but going no where. What a nightmare! 😱

Date of experience : 12 August 2022

Complete and total fraud do not go…

Complete and total fraud do not go through this company my daughter went through this company and in July and and when it came time for her flight they canceled her flight and said that that airline which was United was not flying that day.. They said that they will offer a refund Which would take 45 days every time we call them it's somebody that does not speak English they hang up on you They tell you that your claim has been processed and and it will be delivered in your bank account 7 to 10 business days.. I had to turn around and buy my daughter and my granddaughter and her and her daddy a plane ticket back to California or no which cost you'd mean additional $1000 So this company has cost me $1700 this is not OK. These online companies are a joke it seems that airborne travel and trip front trip front travel are two of the same company. They have the same phone number . You just never know who you're gonna talk to but it's the same age agents over and over.

Date of experience : 13 July 2022

Do not do business with this company. Scam. Take your money and no refund. Actually want more money to rebook. I had no other choice to walk away from a $250 dollar travel voucher to avoid any more money going in their pocket.

Date of experience : 01 December 2022

Airborn travel is a fraud.they will scam you

Airborn travel is a fraud.they will scam you. Do not use them you have been warned.I made reservation for two on April 12, 2022 paid $203.52 on my visa credit card.I received email confirmation from airborne travel the same day with passengers name flight time the whole itinerary. Today May 24, 2022 I called frontier airline to confirm My seat since I did not receive e-ticket confirmation from airborn travel. Frontier Airlines told me we have no reservation for you. I called airport travel explained that they charged my credit card but seat reservation wasn’t made with the airline what the hell is going on I asked their agent? I gave him the reference number after 30 minutes on hold, he came back and told me yes we don’t have a seat confirmation for you. I said you guys already charge my credit card,agent said-I’m sorry we can’t honor your reservation the airfare went up since April 12 and we have to charge you higher fee. In the meantime I took days off From work & planed my trip & can’t fly & they charged my credit card. I opened a dispute with My credit card bank today. ED May 24, 2022

Date of experience : 25 May 2022

Do not book with this company!!!!

Do not book with this company!!!!! I booked flight for tomorrow. Called them and got hang up 3 times. Called again and woman told me that my tickets were never booked and ll see eticket in2-3 hours. I said “are u scamming me?” she said no I should hear back in2-3 hours. I called my credit card company and put a dispute. I received this email which looks fake because they’re trying to stall the time: -- Dear Customer We regret to inform you that your booking has been cancelled and amount had been refunded. The amount is already refunded in the original form of payment and you should have the funds in a maximum of 21 to 28 business days from now. We request you to kindly make an alternate travel arrangement. Thanks and regards Customer Service DO NOT USE THEM!!!! Scam!!!!

Date of experience : 09 July 2022

BAD SERVICES STILL WAITING FOR REFUND…

BAD SERVICES STILL WAITING FOR REFUND THEY KEEP TELLING ME ITS ON ITS WAY NOT IMPRESSED WITH THIS CALLING MY CREDIT COMPANY THEY MIGHT BE BETTER HELP DO NOT USE THIS AIRLINE NOT SAFE

Date of experience : 12 April 2022

Do not use Airborne Travel

Do not use Airborne Travel! One of the worst experiences I've had with customer service. I was put on hold for over 15 minutes. I called back and spoke to a rep who started talking all over me when I was trying to explain my problem. Showed no empathy at all. Finally I called a third time and did get the info that I should have gotten with my first call. This is a pathetic company that should not be in business!

Date of experience : 24 July 2022

TOTAL SCAM!!!!

This company is a complete rip-off.They are quick to take your money but you will never get your e-ticket.Never answer the phone or return your calls.Had to dispute it with my credit card company. Hopefully i will get my money back.STAY CLEAR OF THESE BANDITS! HORRIBLE,HORRIBLE!!!!

Date of experience : 20 June 2022

Twice now we have bought tickets…

Twice now we have bought tickets through this company. They took our money instantly didn't buy our tickets and won't refund us. $900 in April and $724 in July. If you demand to speak to a supervisor they hang up on you. Place really sucks

Date of experience : 16 July 2022

Really want to give this website no stars ,because they don't deserve not one... it's nothing but a scam I've exceeded the 21-28 days waiting for my money an Never received it... I'm too mad

Date of experience : 23 July 2022

This company is a scam.

This company is a scam. Cancelled my parent's flight and never refunded their money. It's been about 2 months and have never been refunded back. They were told it would be at most 30 days. Horrible scam.

Date of experience : 27 July 2022

No refund for my booking

Hii, My name is Amandeep kaur. I booked a flight for 2 passengers on May 4th. But due to some reasons, my flight got cancelled by your company. The amount of US $436.70 was deducted from my credit card. It has been 2 months now, but I didn’t get my refund back yet. Everytime I do call the customer service, they are making excuses that I’ll be getting my refund in next 15 business days. One of your representatives named Robert said, I will email our seniors and you will get it in next 3 days. And it has been more than2 months, I don’t know why it is taking so long. They are not even responding to my emails.. what the hell?

Date of experience : 28 July 2022

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Baikal tour package 7 days/6 nights

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Christmas tour package- best price 5 days/4 nights

Moscow tour package 4 days/3 nights.

canada

Special Winter Edition Tour 8 days/7 nights

canada

Saint Peterburg tour package 4 days/3 nights

canada

Moscow-Kazan-Saint Petersburg 9 days/8 nights

canada

Moscow-Suzdal-Saint Petersburg 9 days/8 nights

canada

Moscow-Saint Peterburg tour package 8 days/7 nights BEST DEAL (15th of MAY-22d of MAY only)

Moscow-sochi tour package 6 days/5 nights.

canada

Moscow - Velikiy Novgorod - Saint Petersburg tour package 9 days/8 nights

canada

Moscow-Saint Petersburg-Baikal lake 14 days/13 nights

canada

Moscow-Saint Petersburg-Sochi tour package 10 days/9 nights

canada

Moscow-Altai tour package 14 days/13 nights

canada

Moscow-Murmansk-Saint Petersburg 11 days/10 nights

canada

Saint Petersburg - Karelia 8 days/7 nights

canada

Moscow tour package 5 days/4 nights including tank riding and Stalin Bunker visit

canada

Moscow-Saint Petersburg tour package 7 days/6 nights including tank riding and Stalin Bunker visit

canada

Magic Ice of Baikal Lake - 7 days / 6 nights

canada

SPA tour package Grozny (Chechnya) 4 days - 3 nights

canada

Hiking tour package Dagestan 5 days - 4 nights

canada

Suzdal and Vladimir Tour

canada

Moscow Kremlin Tour

canada

River Cruise Tour

canada

Driving Tour around Saint Petersburg

canada

Peterhof Tour

canada

Moscow Driving Tour

canada

Moscow in 1 Day (Walking tour)

Welcome to visit moscow tours.

We provide authentic, informative and memorable tour packages and city tours, at very competitive prices. Visit Moscow Tours are available not only in Moscow, but also in other cities: Saint Petersburg, Kazan, Suzdal and Sergiev Posad.  We also organise customised individual programs tailored just for you.

Our guests come in large groups, small private groups, as couples or as single travellers. We take care of and treat our guests with respect in a friendly and warm family environment. We show people our beautiful cities with passion and deep knowledge of their history, culture and traditions.

Our guides are extremely hospitable, helpful and well-informed. They are simply the best because only by providing the best services can we make the world fall in love with Russia. And we are very happy when our guests say that they will definitely come back to Russia and that they will tell all their friends how great Russia is! That is what inspires us to put even more dedication and hard work into our tours, knowing that what we do is positive and meaningful.

Our classic tours include tours of Moscow and Saint Petersburg, two main Russian cities.

Moscow is a big and busy  megalopolis and Russia’s capital city, where more than 12 million people live and work. Our capital city is happening place; it is mysterious, elegant, luxurious, fashionable, clean and bright, with its unique legends, traditions and events. It is with great pride that we show the Red Square and the Kremlin, our Underground and Tretyakovskaya Gallery, among other stunning attractions.

Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!

8 interesting facts about the Hermitage

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