american airlines travel weather advisory

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Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

Information current as of April 11, 2024

If you're traveling to / through / from:

• Port Au Prince, Haiti (PAP)

Your change fee is waived if you:

• Are traveling on an American Airlines flight
• Are booked in any fare class, including Basic Economy
• Bought your ticket by February 29, 2024
• Are scheduled to travel February 29 - May 16, 2024
• Can travel February 29 - May 27, 2024
• Don't change your origin or destination city
• Rebook in the same cabin or pay the difference

Keep in mind:

• Changes must be booked by May 16, 2024
• Travel must be completed within 1 year of original ticket date; difference in fare may apply

Change your trip

If your trip is eligible, you can make a one-time change online. Here's how:

Find your trip

• If your trip is eligible, you'll see the option to 'change trip' in the toolbar

Contact Reservations

If you can't change your trip online, call Reservations for help.

• Tel Aviv, Israel (TLV)
• Bought your ticket by February 11, 2024
• Are scheduled to travel October 7, 2023 - October 28, 2024
• Can travel October 26, 2024 - November 24, 2024
• Cancel your trip and request a refund
• Changes must be booked by October 28, 2024

You may also like...

• Check your flight status
• Mobile and app
• Sign up for flight notifications

Enable JavaScript

Please enable JavaScript to fully experience this site. How to enable JavaScript

Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

Information current as of April 11, 2024

If you're traveling to / through / from:

• Port Au Prince, Haiti (PAP)

Your change fee is waived if you:

• Are traveling on an American Airlines flight
• Are booked in any fare class, including Basic Economy
• Bought your ticket by February 29, 2024
• Are scheduled to travel February 29 - May 16, 2024
• Can travel February 29 - May 27, 2024
• Don't change your origin or destination city
• Rebook in the same cabin or pay the difference

Keep in mind:

• Changes must be booked by May 16, 2024
• Travel must be completed within 1 year of original ticket date; difference in fare may apply

Change your trip

If your trip is eligible, you can make a one-time change online. Here's how:

Find your trip

• If your trip is eligible, you'll see the option to 'change trip' in the toolbar

Contact Reservations

If you can't change your trip online, call Reservations for help.

• Tel Aviv, Israel (TLV)
• Bought your ticket by February 11, 2024
• Are scheduled to travel October 7, 2023 - October 28, 2024
• Can travel October 26, 2024 - November 24, 2024
• Cancel your trip and request a refund
• Changes must be booked by October 28, 2024

You may also like...

• Check your flight status
• Mobile and app
• Sign up for flight notifications

5 things to know about airline travel alerts

If you've had trips booked to or from Florida or other destinations on the East Coast this past week, there's a good chance you've dealt with an airline travel alert as Hurricane Ian made its way north .

These alerts are common during hurricanes as well as winter snowstorms and particularly disruptive rounds of summer thunderstorms, and often cause airlines to relax their policies surrounding itinerary changes. While they may be called something different from airline to airline — travel notice, advisory, etc. — the idea behind these alerts issued by airlines is that they give passengers improved flexibility in getting on new flights, postponing travel or avoiding cities with bad weather.

In the past, I have used the leniency offered by travel alerts to depart for a trip 24 hours early to beat a snowstorm and to avoid a connecting city where stormy weather was in the forecast. I've also canceled a trip affected by an alert and claimed travel credits I was then able to use for a future flight.

Since airlines have generally relaxed many of their cancellation and change policies compared to before the pandemic, it's much easier to change a trip for free now, even under normal circumstances, than it was a few years ago. Today, how critical a travel alert is for your itinerary often depends on the type of ticket you booked, and how flexible it was to begin with.

At the same time, these alerts can give any traveler an early heads-up about impending bad weather, prompt you to change your itinerary and help with providing added flexibility. So, knowing what a travel alert means and how to take advantage of it will help you have the smoothest and cheapest trip possible — whether it's now, in a couple of days or months down the road.

A travel alert is a good heads-up

I often add my destination city — and even connecting cities — to my iPhone's weather app in the days before a flight, but a travel alert from an airline can likewise be a good way to notice if your itinerary could be affected by bad weather.

Say you're planning to fly from Providence, Rhode Island, to Cancun, Mexico, with a connection in Atlanta. If you get a winter weather travel alert for Atlanta, that might warn you that the likelihood of a delay or cancellation due to snow or ice is high.

These alerts are often based on weather forecasts. They can be an early sign that the weather somewhere along your itinerary is looking dicey and may cause your trip to be disrupted.

Anyone should be able to change a trip

The largest U.S. airlines have relaxed change fees in recent years, allowing passengers in most ticket classes to at least cancel and get flight credit for future trips, or change a ticket and, at worst, pay a fare difference. The big exception, though, is that under normal circumstances, basic economy passengers aboard American Airlines, Delta Air Lines and United Airlines don't have trip-changing flexibility.

That's where a travel alert comes in: If your trip is affected by one of these advisories, even if you booked basic economy, you'll generally be allowed to change your trip with no fees.

There's frequently no need to stand in line or call the airline's customer service number. Check the airline's app ; you may be able to quickly rebook right there.

Rebook the same trip or get flight credit

Some of the specific terms will differ from airline to airline when it comes to travel alert policies, and can also change from one specific alert to the next. However, on the three domestic legacy carriers, travel alerts often carry two general rebooking options.

If your travels are affected by the alert, you can typically rebook your trip for the near future — often directly after the weather event subsides. If you decide on this option, you may be able to rebook the same trip without paying any difference in fare, as long as you travel in the same cabin. Read the alert carefully: It should specify what the acceptable travel dates are for this option. You'll probably have to book the same origin and destination cities you had planned on your original itinerary.

Alternatively, you can often claim flight credit to use in booking a future flight. This is a good choice if you no longer want to travel to the same destination, or if that specified window of dates no longer works for you. The airlines will typically give you an option to claim flight credits for the value of your ticket. American, Delta and United often allow you a year to use these credits. One thing to watch for: Double-check the alert to see whether you have a year from when you claim the credits or a year from when the original ticket was booked; you'd hate to see those credits expire .

On Southwest Airlines, you can always cancel and rebook your trip with future flight credit, even outside of a travel alert; in fact, certain higher-fare tickets are always eligible for refunds.

Again, these are just general rules of thumb, and specific policies can vary from airline to airline and from one weather event to the next. So, be sure to check the particular alert that applies to your trip.

Not covered by the alert? Keep checking

If you're not covered by a travel alert but are concerned about impending weather, keep checking the airline's website, the app and your email inbox. As weather forecasts change, cities included in travel alerts change.

For instance, as Hurricane Ian began to form as a tropical storm over the Caribbean, airlines issued alerts for destinations like Jamaica, Grand Cayman and some Florida airports. Carriers added dozens more airports to the alerts as Ian strengthened and then moved north, though.

Changing forecasts can also greatly affect the dates listed as part of an alert, so be sure to bookmark the alert page and watch for subsequent updates.

Don't forget about refunds

Keep in mind that whether a cancellation or delay is "the airline's fault," or not, affects reimbursement for things like an extra hotel night or a meal while you wait out a delay. Generally, during bad weather — which is a common cause of travel alerts — you won't be eligible for those types of reimbursements if your trip is disrupted.

On the other hand, if your flight is canceled or significantly delayed and you choose not to travel, you are entitled to a timely refund under U.S. Department of Transportation policies. That goes even for weather-related disruptions.

Keep in mind, if you take the airline up on its offer to rebook you, or accept credits for future travel, you're not eligible for a refund.

If the airline cancels your trip due to the weather though, and you'd like your money back rather than putting it toward future travel, asking the airline for a refund is certainly an option at your disposal.

Bottom line

Plenty of travelers have had to contend with travel alerts over the last couple of weeks as hurricane season threw a wrench in many fall travel plans. Knowing how these advisories work and how they can affect your trips can be crucial. This is especially true as Mother Nature is sure to intervene in itineraries in the form of snow and ice storms within the next few months.

• What to do when your flight is delayed or canceled
• What you can ask from an airline after a delayed or canceled flight
• 10 lessons summer 2022 air travel meltdowns taught us

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Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

Information current as of April 11, 2024

If you're traveling to / through / from:

• Port Au Prince, Haiti (PAP)

Your change fee is waived if you:

• Are traveling on an American Airlines flight
• Are booked in any fare class, including Basic Economy
• Bought your ticket by February 29, 2024
• Are scheduled to travel February 29 - May 16, 2024
• Can travel February 29 - May 27, 2024
• Don't change your origin or destination city
• Rebook in the same cabin or pay the difference

Keep in mind:

• Changes must be booked by May 16, 2024
• Travel must be completed within 1 year of original ticket date; difference in fare may apply

Change your trip

If your trip is eligible, you can make a one-time change online. Here's how:

Find your trip

• If your trip is eligible, you'll see the option to 'change trip' in the toolbar

Contact Reservations

If you can't change your trip online, call Reservations for help.

• Tel Aviv, Israel (TLV)
• Bought your ticket by February 11, 2024
• Are scheduled to travel October 7, 2023 - October 28, 2024
• Can travel October 26, 2024 - November 24, 2024
• Cancel your trip and request a refund
• Changes must be booked by October 28, 2024

You may also like...

• Check your flight status
• Mobile and app
• Sign up for flight notifications

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Airlines offer travel advisories/waivers for weather & 737-9 MAX inspections

Between the storms in many regions of the country and the grounding of all Boeing 737-9 MAX aircraft for inspection, there are a lot of flight cancellations, schedule disruptions, and airline travel alerts.

Here are links to the current travel advisories and waivers (as of early Tuesday, January 9, 2024) in effect for some of the major airlines. Be sure to check your airline’s website for the latest updates on these advisories,

Alaska Airlines

On its website, Alaska Airlines is advising travelers that due to Boeing 737-9 MAX aircraft inspections and winter weather in the Northeast, they are offering a  flexible travel policy  for travelers who want to change or cancel their flights. Original travel dates include January 9.

American Airlines

American Airlines has a travel alert for close to 60 cities that may be affected by severe weather in the Eastern US and Canada. The airline will waive your change fee if you traveling in any fare class and are scheduled to fly January 9-10 and can travel instead January 9 – 15. See here for more details on American Airlines’ travel advisory.

Delta Air Lines

for Delta Air Lines has travel advisories posted for winter weather in the Midwest that may affect more than two dozen airports and as many in the Northeastern U.S.

JetBlue has also issued travel alerts for winter weather in the Midwest and the Northeastern US.

In the Midwest, the airline will waive change/cancel fees and fare differences for customers traveling through January 9 to or from Chicago (ORD), Detroit (DTW), Kansas City (MCI), Milwaukee (MKE), and Minneapolis – St. Paul (MSP). The travel alert covers about 15 airports in the Northeast. Customers may rebook their flights through January 13.

Southwest Airlines

Southwest Airlines has travel alerts posted for the Midwest and the East Coast.

United Airlines

For those scheduled to fly on a Boeing 737-9 MAX airplane, United Airlines offers these options:

You can reschedule your trip and have the change fees and fare differences waived. Your new flight must be a United flight departing by January 18, 2024. Tickets must be in the same cabin and between the same cities as originally booked. Trips rebooked after January 18, 2024, will still have the change fee waived, but there may be a fare difference. Cancelling and getting a full refund is also an option.

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Multiple airlines announce travel advisories following adverse weather condition in Dubai

Photo courtesy: Reuters

Multiple airlines such as Emirates, FlyDubai, Philippine Airlines, and Cebu Pacific have issued travel advisories following the aftermath of the adverse weather condition that occurred in the United Arab Emirates on April 16, 2024.

Emirates Airlines, through a social media post by its official customer service account on X (formerly Twitter), has advised Dubai customers with flights scheduled on April 17 to the Dubai International Airports as check-in is still suspended for all flights.

In the post, the airline stated: “ Emirates is suspending check-in for passengers departing DXB from 8:00am on 17 April until midnight, due to operational challenges caused by bad weather and road conditions.””

Dubai customers with flights scheduled for today (17 April) are advised not to go to @DXB , as check-in remains suspended for all flights. Your safety is our top priority. 🎫 For assistance with rebookings, DM us or visit https://t.co/H1klWYurOd 📢 For more updates, visit… pic.twitter.com/TXth0AEXKM — Emirates Support (@EmiratesSupport) April 17, 2024

Cebu Pacific

Cebu Pacific Air recently issued an advisory on Facebook regarding potential flight changes due to ongoing developments. The advisory stated, “As this is a developing situation, some flight changes may take place in the coming days.”

In light of this, passengers are encouraged to stay informed by checking the status of their flights through the official website at https://www.cebupacificair.com/en-PH/flight-status. Additionally, passengers are urged to update their contact details via the Manage Booking portal to ensure they receive timely notifications regarding flight reminders and updates.

In an advisory sent to PAL passengers’ email and shared by a PAL representative, details of flight cancellation and replacement flights have been shared. “Due to operational challenges caused by recent severe weather conditions, flight PR658/659 on April 16, 2024 has been cancelled,” the advisory states.

This will be replaced with PR5658/5659 on April 17, 2024. The estimated time of arrival in Dubai is yet to be announced but the estimated time of departure would be at 5:00 p.m. (Dubai Time)

In a travel update posted by FlyDubai on Facebook, the airline has advised the public that partial operations have been resumed at the Dubai International (DXB) Airport from 10:00 am on April 17, 2024.

Furthermore, there will be select outbound flights that are scheduled to operate after 8:00 p.m. and flights from Terminal 3 after midnight. FlyDubai reassures that passengers will be reached out to and offered a full refund. Passengers are advised to update their contact details on their official website.

Those passengers with confirmed flight operations from the airlines may proceed to Dubai International (DXB).

Kate Sudiacal

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Dubai Airports issues travel advisory, Emirates Airlines suspends travel procedures from Dubai until midnight April 18

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Dubai [UAE], April 17 (ANI/WAM): Dubai International (DXB) is advising passengers not to come to the airport, unless absolutely necessary due to the unprecedented weather conditions in the country.

In a statement, Dubai Airports said that flights continue to be delayed and diverted. Passengers are advised to contact their respective airlines for the latest information on flight status.

Dubai Airports assures passengers that they are working hard to recover operations as quickly as possible in very challenging conditions.

On the same note, Emirates Airlines has decided to suspend travel procedures for passengers departing from Dubai starting from 8:00 am on Wednesday, April 17th, until midnight on April 18th, due to operational challenges resulting from adverse weather conditions and road conditions.

Emirates Airlines added that procedures for passengers arriving in Dubai and transit passengers will continue. (ANI/WAM)

This report is auto-generated from ANI news service. ThePrint holds no responsibility for its content.

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FAA cancels ground stop for Alaska Airlines

(Gray News) - The Federal Aviation Administration issued a ground stop advisory for Alaska Airlines flights on Wednesday, according to the agency’s database.

The ground stop has since been canceled.

In a statement, the airline said, “This morning we experienced an issue while performing an upgrade to the system that calculates our weight and balance. Out of an abundance of caution, we requested a ground stop for all Alaska and Horizon flights.”

Alaska Airlines said it is working to get flights moving again.

Copyright 2024 Gray Media Group, Inc. All rights reserved.

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American airlines’ pilots report ‘significant spike’ in safety issues: ‘series of errors’.

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American Airlines’ pilots union has reported a “significant spike” in safety issues, raising red flags over fewer routine aircraft inspections and shorter test flights on planes following major maintenance work.

The Allied Pilots Association cited a slew of “problematic trends” in an email to members Saturday, noting a “significant spike in safety- and maintenance-related problems.”

It highlighted incidents in which tools were left in wheel wells and items were left in the sterile area around planes parked at airport gates.

The airline has increased the time between routine inspections and ended overnight maintenance checks unless a plane is written up for special attention, the union noted.

It also said American now does “abbreviated” test flights on planes returning after major maintenance or long-term storage.

“We all understand that aviation accidents are the result of a chain of events — often a series of errors — and catching just one of those errors could prevent a tragedy,” the union said in the email.

The concerns were raised with the company — “and management’s initial response to our request was encouraging,” said union spokesman Dennis Tajer, a pilot.

“We fully intend to do everything we can to assure that American maintains strong margins of safety,” he added.

In a statement to Bloomberg, American noted it has a “robust safety program” that includes collaborative programs with the FAA and all of their unions to ensure safety for flyers.

The outlet also reported the union’s complaints of equipment being left in sterile areas where planes pull into gates and faulty paperwork documenting when damaged aircraft are ferried to another location.

APA also warned members to be cautious of hazards “while operating on the ramps and taxiways in congested airports staffed with inexperienced controllers and ground personnel.”

The Federal Aviation Administration recently upped its oversight over United Airlines as part of a broad safety review after a  series of recent safety incidents .

With Post wires

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American Airlines pilots raise alarm about safety in new union memo

American Airlines’ pilots union is warning that it’s been tracking a “significant spike” in safety and maintenance issues at the airline.

In a memo to its members that USA TODAY reviewed, the Allied Pilots Association’s Safety Committee said it was seeing a trend of tools left in wheel wells after maintenance work was performed, an increase in aircraft collisions on the ground during towing operations, poor recordkeeping and abbreviated check flights after maintenance, among other issues.

“While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines,” the memo said. The union also said airline employees appear to be under pressure to return aircraft to service in an effort to maintain flight schedules.

In a separate letter to the union’s members that USA TODAY reviewed, APA President Ed Sicher said union representatives have met with American’s management team to address their concerns.

“We secured management’s commitment to involve the union earlier in the safety risk assessment (SRA) process, and we are likewise seeking a commitment that APA will have a seat at the table for the entire quality assurance process,” Sicher’s letter said. It also encouraged members to continue taking advantage of internal reporting tools if they witness safety or maintenance-related incidents.

American told USA TODAY in a statement that safety remains a top priority for the company.

“Safety at any airline is a shared mission and it’s especially true at American," the statement said. "Our robust safety program is guided by our industry-leading safety management system. It includes a multitude of collaborative programs – and regular touchpoints – with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture.”

Zach Wichter is a travel reporter for USA TODAY based in New York. You can reach him at [email protected].

Severe Weather - Eastern U.S. - Travel Notice Exception Policy

Affected Airports - City , State Association:

• Boston, MA  (BOS)
• Charlotte, NC  (CLT)
• Newark, NJ  (EWR)
• New York Kennedy, NY  (JFK)
• New York LaGuardia, NY  (LGA)

For complete details View

Issued:  July 20, 2022

American Airlines has implemented a special exception policy to our travel partners that is now available for our mutual customers due to the possible impact from the expected severe weather.  Our Travel Notice exception policies on American are also available when ticketed to/from/through on our Joint Business partners: This applies to both prime and codeshare flights as shown below:

Inventory Requirements

Lowest Inventory, Same Cabin

If original inventory is not available rebook lowest inventory available in the same ticketed cabin. As a reminder, customers that do not hold a Basic Economy fare should never be booked into B inventory.

Basic Economy -

• Must be booked in B inventory only. If B inventory is not available, then an alternate flight must be selected. Advance Purchase and Ticket Change restrictions are waived.

Refer to Exceptions to Fare Rules .

Note: If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket; all rules and restrictions apply. Travel must commence no later than one year from the date of original issuance.

Endorsement Box Requirements

• Refer to individual Travel Notice for Event Name
• Ticket Reissue required. This is the only required verbiage and supersedes all other information.

Changes to Origin/Destination - Not Allowed

• Waive Change Fee
• Ticket reissue for original ticketed fare
• 300 Mile Radius is always allowed, unless otherwise stated in the notice
• Changes to origin/destination are not permitted for the travel notice
• Any changes made to origin/destination all fare rules apply

300-Mile Radius Only - Allowed

• Within same country
• For booking inventory, view Inventory Requirements

Basic Economy Short-haul fares

book in B inventory only.If B inventory is not available, then an alternate flight must be selected.

Changes to Connection City

Changes to Co-Terminal

Changes to Co-terminal and MAC airports on AA Prime and AA*/Codeshare flights are allowed

• Co-terminal & MAC Airports are considered the same routing.  

Reissue Policy Information

American Airlines will waive change fees and travel agents may rebook and reissue tickets provided the below guidelines are met and applied:

• Ticket issued on the following ticket stock: AA 001, AY 105, BA 125, El053, IB 075, JL 131, QF 081
• Applies to AA*/ one world flights
• Travel has not commenced on the affected flight segment and the ticket has not been reissued by American Airlines
• The first departure flight is more than 3 hours away
• Affected coupons are in OK status
• Travel reissuance only in accordance to dates identified in the applicable Travel Notice Exception Advisory
• More than one change allowed without an additional collection, including penalty or change fee within the Travel Notice dates
• Original issuing agency responsible for ticket reissue
• Ticket Revalidation not permitted
• The return travel must be booked in the original class of service (inventory)
• Refer to Extend Travel Rebooking after the Travel Event
• Basic Economy must be rebooked in the appropriate Basic Economy inventory
• Please ensure the above procedures are accurately followed to prevent debit memo issuance

Rebooking - Exception to Fare Rules

Exception to Fare Rules: All fare rules apply with the exception of the following:

• Advance Purchase requirement waived
• Minimum/Maximum Stay requirement waived
• Change Fee waived
• When changes to the outbound travel occur, the unaffected return date may be changed to protect the original length of the trip. The return travel must be booked in the original class of service (inventory).

SalesLink Request

• Rebook flights in compliance with Travel Notice Exception Policy
• Log-in to SalesLink at www.saleslink.aa.com
• Request Type: select 'Service'
• Input AA PNR
• Waiver Type: select 'Travel Notice - Double Check'
• Travel Notice: select applicable Travel Notice event name
• Select 'Next' - and complete request
• Verify: SalesLink approval remarks in PNR
• New Ticket Endorsement Box: Enter event name only
• Ticket Reissue required

Endorsement Box requirement: TNADV2/WXEAST or the exchange will be subject to a debit memo

Extend Travel Rebooking Guidelines

If customers are unable to rebook within the New Travel Dates, may reschedule their reservation to/from the same city or alternate cities and reissue their ticket with the below guidelines:

• Cancel their itinerary and apply the value of the original ticket towards the purchase of a new ticket for travel commencing within 1 year from the date of original issuance
• Change fee only is waived as long as the original ticket is reissued within ticket validity and the impact dates are in accordance with those identified in the Travel Notice
• Basic Economy fares may only be used towards the purchase of other Basic Economy fares.
• Residual MCO’s are not allowed when using the TNADVE waiver code for reissue.

Refund Policy Information

When the flight is cancelled or the length of delay is 91+ minutes , travel agents may refund ticket(s) through normal GDS/ARC/BSP processing. Refer to our Schedule Irregularity policy for delays 90 minutes or less.

• Refund To Original Form Of Payment - All penalties/fees waived
• Non-Refundable Fare
• Refundable Fare with cancellation Fee
• Basic Economy Fare
• Bulk/Opaque Fare

Note: If the ticket has been exchanged by American as an INVOL submit the refund request directly with American. Refer to American Airlines Refunds .

When the flight is not cancelled or the length of delay is 90 minutes or less , a refund does not apply:

• If customer elects to cancel their reservation and use the value of the ticket toward the purchase of a new ticket outside the Travel Notice dates; may use Extend Travel Rebooking or may hold ticket for future travel; all rules and restrictions apply.
• Travel must commence no later than one year from the date of original issuance.

En route/Diversion

• Connecting customers' en route to one of the above-listed destinations or whose flights are diverted will have the option to return to their original departure city and rebook travel to alternate future dates.
• Customers should work directly with the airport to obtain a boarding pass for return travel to their original departure city. If the customer wishes to rebook travel to alternate future dates, please contact American Airlines Reservations for assistance. Alternatively, they may receive a refund if re-accommodation options are unacceptable.
• If a ticket has already been reissued by American Airlines or the ticket is partially used, travel agents must submit the refund request online at https://prefunds.aa.com/refunds/

American Airlines will continue to monitor this Travel Notice Exception Advisory and adjust this policy if needed. Changes will be posted on AA.com and www.saleslink.aa.com reference. Please check these sources frequently for the most up to date information.

• www.saleslink.aa.com Reference: Select Travel Notice Exception Policy - Travel Agency Guidelines
• Visit www.saleslink.aa.com and navigate to AA News and Offers to view current travel notices.
• Contact your Sales Support Center 800-621-8489 or American Airlines Reservations 800-433-7300 (U.S. and Canada) or for Reservations outside the U.S. and Canada, please see our Worldwide Reservations Numbers American Airlines encourages all customers to check flight and gate status prior to leaving for the airport. For complete travel information, visit AA.com .
• Group reservations must be changed by AA Group & Meeting Travel
• Information contained on this web site is subject to change at any time without notice. American Airlines shall not be liable for any consequences resulting from your reliance on the information.

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American Airlines pilots call out ‘significant spike’ in safety problems

The union told members to avoid rushing while doing their jobs and to not be pressured into doing anything unsafe..

By Bloomberg Wire

1:03 PM on Apr 15, 2024 CDT — Updated at 4:06 PM on Apr 15, 2024 CDT

The union for American Airlines pilots warned members to be vigilant amid a “significant spike” in safety- and maintenance-related problems at the carrier.

The Allied Pilots Association cited “problematic trends” in a memo sent April 13, including instances of tools being left in airplane wheel wells and an increasing number of collisions between aircraft while they’re being towed. The union, which represents about 15,000 pilots, implored its members to avoid rushing while doing their jobs and to not be pressured into doing anything unsafe.

“Safety at any airline is a shared mission and it’s especially true at American,” said American Airlines spokeswoman Gianna Urgo. “Our robust safety program is guided by our industry-leading safety management system. It includes a multitude of collaborative programs — and regular touchpoints — with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture.”

The union message underscores the heightened scrutiny on airline safety following an incident in January in which a panel blew out of the side of Alaska Airlines plane midflight. United Airlines Holdings, in particular, has garnered unwanted attention over a series of headline-grabbing mishaps, including a wheel falling from a plane after takeoff and an aircraft running off an airport runway.

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“While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines,” the APA said in its memo.

The union recently spoke with senior management at the carrier about becoming involved earlier in assessments of safety risks and the “initial response to our request was encouraging,” said Dennis Tajer, a union spokesperson. “We fully intend to do everything we can to assure that American maintains strong margins of safety.”

The union cited other problems, such as increasing instances of equipment being left in sterile areas where planes pull into gates and faulty paperwork documenting when damaged aircraft are ferried to another location.

APA also warned members to watch for hazards “while operating on the ramps and taxiways in congested airports staffed with inexperienced controllers and ground personnel.”

The Federal Aviation Administration recently increased its oversight of United as part of a broad safety review, delaying some activities, including the postponement of two new routes the airline had planned to begin this summer. The carrier is conducting its own internal review, as well.

Boeing Co.’s manufacturing and quality practices also have been under intense FAA scrutiny since the Alaska Airlines incident involving a nearly new 737 Max 9. The harsh spotlight now extends to the 787 Dreamliner, after an engineer at the planemaker alleged the company took manufacturing shortcuts on the aircraft to ease production bottlenecks.

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Frugal Traveler

To Protect Your Miles, Be Careful How You Book

American Airlines recently announced new restrictions on point allocation based on how you book a flight. What does that mean for loyalty members?

By Elaine Glusac

Elaine Glusac is the Frugal Traveler columnist, focusing on budget-friendly tips and journeys.

Earlier this month, American Airlines announced that beginning May 1, it will require travelers to book directly with the airline, partner airlines or “preferred travel agencies” in order to receive points in its loyalty program.

The unprecedented move confused many travelers eager to protect their mileage currency, prompting posts like this one on X: “@AmericanAir your news about earning miles/loyalty points is a bit concerning — we’re loyal to you no matter who we book through!”

In an email, a representative of the airline said that the approved list of travel agencies would not be published until April.

While there is much to be determined about the new policy, a battle for customers between the airline and third-party ticket sellers, which includes online travel agencies like Orbitz, has emerged. Here’s what travelers should know before booking their next flight.

What are the new points rules at American?

Currently, the biggest domestic carriers — including Delta Air Lines , United Airlines , Southwest Airlines and American — award points and miles to members of their loyalty programs on most tickets regardless of where they are sold.

American’s new rules state that in order to receive miles and points, travelers must book through its website, a Oneworld partner airline or approved travel agencies (with exceptions for those enrolled in its business program, which targets small companies, or with a corporate contract).

Also beginning May 1, fliers booking basic economy fares, the airline’s cheapest fares, may only earn points by booking through American’s website or its airline partners.

What’s behind the switch?

According to analysts, this is largely a behind-the-scenes fight over technology.

Travel agencies have long used distribution systems like Sabre and Amadeus to sell airline tickets. But many airlines are interested in using an emerging channel developed by the International Air Transport Association called New Distribution Capability . It offers airlines a more direct means of communicating with passengers, whom they can target with personalized fares or bundled offers not available in the traditional systems, providing opportunities to sell more services.

The “preferred” agencies that American said it will announce in April will be those making a substantial number of bookings on the new platform.

“American is dead set on being a more efficient airline and reducing its cost of sales, so they have issued this new edict and travel agents who choose not to follow along will find themselves on the losing end of the battle,” said Henry Harteveldt, a travel industry analyst and the founder of the Atmosphere Research Group.

Many travel agents object to the speed of adopting a technology they say still has bugs. In a recent letter to the 18,000 member agencies of the American Society of Travel Advisors , the president and chief executive of the trade organization Zane Kerby called it “an underdeveloped technology,” with “basic servicing” issues that include problems with cancellations, booking multiple people on the same itinerary and rebooking.

Mr. Kerby cited a heightened risk to most business travelers using external agencies to make their bookings. “It feels like American Airlines is disenfranchising or willing to disenfranchise its most profitable and lucrative segment, which is the frequent business traveler,” he said.

In American’s new requirement that basic economy fliers book directly with the airline to earn miles, Brian Sumers, who writes the Airline Observer newsletter, sees a play for greater loyalty from thrifty travelers at a time when many airlines have abandoned them. Delta , for instance, no longer awards points to its basic economy passengers. United restricts basic economy fliers to one personal item carried aboard when flying domestically.

American wants those basic economy passengers, Mr. Sumers said. “The end goal is to get people so excited about having AAdvantage points and using them all the time, because that’s where they’re making money.”

How should I book to ensure I’m awarded miles for American flights?

If you are accustomed to booking online with the airline directly, earning miles is not endangered.

If you use a travel agency, including online sites like Expedia or Orbitz, check the list of approved agencies when it is published in April.

But even for travelers who are accustomed to D.I.Y. bookings, the new American policy poses some threat to earning miles. If you use a travel agent to plan a more complicated trip — say, an African safari or a trek to Machu Picchu in Peru — make sure the agent is approved by American or be prepared to make the booking yourself to earn miles.

“American is counting on the fact that travelers engaged with AAdvantage will want to remain engaged, so that if their travel agent is not onboard, the customer will find a different travel agent or opt to book directly,” Mr. Harteveldt said.

Will other airlines follow suit?

Experts say commercial aviation is a copycat industry; if a policy is successful, others are likely to follow. But it may not happen quickly in this case.

“There are some very expensive tickets that go through using the older system,” Mr. Sumers said, describing other airlines as “taking a watch-and-wait approach” to see if any defections from former American customers boost their business.

“By no means has this play reached its conclusions,” Mr. Harteveldt said. “We are in the first part of the first act.”

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .

Ground-stop advisory for all Alaska Airlines flights has been lifted

Update: As of 11:30 a.m. EST, the advisory has been lifted.

( WJET/W F XP ) – The U.S. Federal Aviation Administration (FAA) officially announced they are grounding all Alaska Airlines flights.

On Wednesday, April 17, according to an article posted by Reuters , the FAA issued a ground-stop advisory stating, “All Alaska mainline and subcarrier flights ground stopped.”

The FAA added in a separate statement that the carrier “asked the FAA to pause the airline’s mainline departures nationwide.”

Following this advisory, Alaska Airlines issued the following statement:

“ This morning we experienced an issue while performing an upgrade to the system that calculates our weight and balance. A ground stop for all Alaska and Horizon flights was instituted at approximately 7:50 a.m. PT. We’re working to resolve the issue as quickly as possible. We apologize for the inconvenience and encourage guests to check the status of their flights on alaskaair.com or the Alaska App prior to heading to the airport. ”

However, Skywest, the air carrier that provides regional services for Alaska Airlines, will not be affected by this advisory.

There was no reason stated as to why the FAA issued this advisory.

This is a developing story and will be updated as more information becomes available.

For the latest news, weather, sports, and streaming video, head to WJET/WFXP/YourErie.com.

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Teenager with viral American flag pickup drove to Oklahoma to fulfill cancer-stricken child’s wish

WEST HARRISON, Ind. ( WXIX /Gray News) - An Indiana teen who went viral after he refused to take the American flag off his truck in his high school parking lot was asked by an Oklahoma family to help lay a 13-year-old who died after a battle with cancer to rest.

Cameron Blasek, 17, has since installed an American flag wrap on his Dodge Ram pickup. He recently made a 16-hour drive to Oklahoma to honor the family and the boy’s request.

“Something that you think is just so little can mean so much to somebody else,” Cameron said.

Cameron said he received a message from the family in Oklahoma.

“We have a little boy here in Hollis, Oklahoma, who is 13 years old and is battling cancer,” the message said. “He said his final wish was to be taken to his final resting place in the flag truck.”

Cameron said the family had seen the story about his pickup truck on social media.

“Honestly, the first thing that went through my mind was my youngest brother,” he said. “(He’s) 14 and not that far off in age. I heard that. It just kind of hit me and from there. I was just trying to help out as much as I could.”

With his dad as a traveling partner, Cameron drove the 16-hour trip. He said every mile and every minute was worth it.

“I never expected any of this from the beginning. All I wanted was to fly the flag on the back of my truck and I’m happy that’s what I got. But I’m also happy to help out other people. We ended up taking him from the high school and driving him around town one last time and then to his final resting place,” he said.

Cameron said he believes these are the kinds of moments that represent the American flag. He said this is why he said he stood up for his beliefs when he was initially asked by his high school to remove the flag from the truck.

“Like I said from day one, the flag is a symbol of unity,” he said. “It’s something that everybody can come together on, no matter who you are, what you look like or where you come from.”

Copyright 2024 WXIX via Gray Media Group, Inc. All rights reserved.

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