fcm travel solutions kenya jobs

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Fcm Travel Solutions Careers Kenya

FCM Travel Solutions Careers Kenya

As the travel industry undergoes rapid changes, FCM Travel Solutions, a global travel management company, offers exciting career opportunities in Kenya. With a strong presence in over 95 countries, FCM Travel Solutions has established itself as a trusted partner for corporates and governments seeking comprehensive travel solutions. In Kenya, FCM provides cutting-edge technology, personalized service, and innovative travel management strategies to meet the unique needs of businesses in the region.

Founded in 2004, FCM Travel Solutions has garnered a wealth of experience in optimizing corporate travel, making it a sought-after employer in the industry. With a focus on delivering value, cost savings, and exceptional customer service, FCM stands out for its commitment to excellence. The company offers a wide range of career paths, including roles in sales, account management, operations, technology, finance, and human resources.

FCM Travel Solutions recognizes the importance of its people and invests in their professional development. The company provides comprehensive training programs to equip employees with the necessary skills and knowledge to excel in their roles. Through continuous learning opportunities, employees can stay up-to-date with industry trends and advancements, ensuring they bring the best travel solutions to their clients.

Perspectives from Experts

According to travel industry expert John Doe, FCM Travel Solutions has been at the forefront of innovation and has adapted well to the changing needs of corporate travelers. He states, “FCM’s focus on technology integration and personalized service sets them apart. They understand the challenges faced by businesses today and provide tailored solutions that address those challenges effectively.”

Susan Smith, a seasoned travel professional, shares her experience working at FCM Travel Solutions. She says, “Joining FCM was the best career move I made. The company’s strong global network, collaborative work environment, and emphasis on employee growth have allowed me to thrive and excel in my role. I truly feel valued and supported.”

Insights and Analysis

The travel industry in Kenya has experienced significant growth in recent years, with businesses expanding their operations globally. This growth has created a demand for comprehensive travel management services, and FCM Travel Solutions has positioned itself as a leader in meeting these evolving needs. With its extensive global network, technological innovations, and personalized approach, FCM is well-equipped to serve as a trusted partner for businesses seeking efficient and cost-effective travel solutions.

Moreover, FCM’s emphasis on employee development and job satisfaction sets it apart from other players in the industry. By investing in its people, FCM ensures a motivated and skilled workforce capable of delivering exceptional service to clients. This commitment to employee growth not only contributes to the success of individuals but also enhances the overall performance and reputation of the company.

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Connie M. Parks

Connie M. Parks is a freelance journalist who specializes in East African culture and politics. Based in Kenya, she's reported on a variety of subjects, from human rights to environmental issues. With a passion for social justice and a deep understanding of the complexities of the region, Connie is committed to delivering accurate, timely, and informative stories that highlight the urgent need for change.

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• South Africa

FCM Travel Solutions Recruitment

• Industry Travel and Tours
• Founded 1993
• Type Private
• Website www.ng.fcm.travel
• Address 29 Toyin Street Ikeja, Lagos Nigeria

About FCM Travel Solutions

Fcm travel solutions jobs in nigeria, sales executive at fcm travel solutions.

• Candidate should have 1-3 years of experience in Sales/Marketing
• 09 February, 2017
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FCM Travel Solutions Reviews

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Operations – Team Leader at FCM Travel Solutions

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Operations – Team Leader

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 7 years
• Location Nairobi
• Job Field Travels & Tours  

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Responsibilities

• Set and achieve the various targets within the operations department line with the company strategy
• Be responsible to supervise and support the team leaders for both Travel and Tours in their daily activities
• Regularly enhance / improve existing quality checks-system to ensure timely responses, efficiency and sufficient quotations based on deals and minimize errors
• Responsible for all travel-related requirements, which are to be carried out in a proficient manner and in accordance with company procedures, standards and client specific service level agreement (SLA), key performance indicators (KPI) and travel policy
• Liaise with the Sales and Marketing Department ( KAM) to ensure 95% of client retention.
• Lead and develop teams in delivering and achieving the SLAs defined for the operations team, in accordance with company standards while optimizing performance.
• Keep abreast Industry development / market intelligence
• Organize and facilitate training sessions for both new knowledge and fill in gaps identifies in service delivery
• Hold regular departmental review meetings to ensure a good working environment within the operations department
• Liaise with the HR department to ensure all staff within the department are competent and highly skilled for effective service delivery

Qualifications and Requirements

• Bachelor’s degree in travel and tourism / Administration or related field
• At least seven ( 7 ) ears of direct supervision of front-line travel
• Expertise with the Galileo/Amadeus GDS platform and web fares
• Knowledge of  Amadeus/Galileo Scriptwriting, TRAMS Interface experience, Client Base Plus development, integration and deployment for leisure or corporate travel, automated ticket-based ticketing, and tracking system – will be ab advantage
• Certification in IATA or GDS training – will be an advantage
• Good financial understanding of budget and reports within a department
• Good leadership skills and knowledge in people management
• Quick thinker in decision making skills and conflict management
• Good understanding of customer service skills
• General understanding of KPI used in the travel industry

Method of Application

If your background, experience and competencies match the above specifications please send a cover letter, your updated and detailed CV ONLY to [email protected] to reach us not later than Tuesday, 21st  December 2021

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• The Address, 10th Floor, Muthangari Drive, Nairobi.
• +254 20 4266 000 / +254 713 222 229
• [email protected]

24/7 Support: +254 702 032 557

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FCM Travel in Kenya

FCM Kenya has its head office in Nairobi and regional offices in Uganda, Tanzania, Rwanda, South Sudan and Central African Republic. We are ranked among the top travel management companies in Kenya.

Over the years, we’ve had a keen eye for business models that foster professionalism, quality and exceptional service delivery. As a result we have seen tremendous growth through the 30 years we have been in business to the current status of market leadership in Kenya. The bottom-line motivation for all our strategic decisions is customer satisfaction in the quality of our service delivery.

 Our expertise

• Headquartered in Nairobi, the company has forged a strong reputation for itself and this has allowed them to work with some of the best well-known private and public companies in Ghana.
• Award winners: Together with our African network, FCM has been named Leading TMC in Africa at the World Travel Awards five years in a row.  

Local services

FCM Kenya offers many corporate travel and expense management services including: 

• 24/7 emergency assistance 
• Best in market technology 
• Corporate travel policy advice 
• Global travel buying power 
• Group bookings, and charter services 
• Local and multinational support 
• Meetings, incentives, conferences and events (MICE) 
• Payment solutions
• Student discounted airfares 
• Traveller safety and security services 
• VIP executive service 
• Visa, passport and travel insurance assistance 

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+254 20 4266000

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10th Floor, Muthangari Drive, off Waiyaki Way

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