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New Travel Transportation

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100 Wales Ave

Avon, MA 02322

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About the business.

Business owner information

Danielle N.

Business Owner

New Travel Transportation operates all late model luxury motor coaches and mini coaches. Our drivers are uniformed and knowledgeable of the area, and would welcome the opportunity to provide your group with its transportation needs. …

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Overall rating

I found a New Travel Transportation on the website Wedding Wire. I had hired a few vendors already through this website and I trusted it. I went back-and-forth emailing and we originally wanted two vehicles but then reduced it to one vehicle once our guest list was cut in half due to Covid. They were very nice about refunding us with no charge and continuing on with the one vehicle. In my opinion, their prices were fair. I didn't have any interaction with the actual transportation services on the day as I was briding it up, but I did ask the wedding party what their experience was like. They said the driver was incredibly nice and punctual, in fact our reception ran very late and he was nice enough to wait until everyone got into the the vehicle safely and with no extra charge for him waiting for them. When I realized the reception was running late I checked my phone to see if anyone from the travel services had tried to contact me, I thought it was nice that they left me alone and just waited outside. The only negative I heard was that the vehicle was very hot. He was transporting the groomsmen who were all in full suits, it was about a 70° day and sunny and they asked him to turn on the AC. He said that it takes a long time to kick in and by the time it started working they were already at their destination. That was the only negative, otherwise it was a great experience. Thank you New Travel for contributing to our special day.

Booked this company for a weekend trip to NH, the bus had to stop twice on the way: the first time to refuel because they didn't fill gas before they picked us up and the second time a full 45 minutes on the side of the highway because the engine "had to recharge". On the return, the bus didn't pull up to the right location and instead of contacting us, parked and waited for us to call and find out why it was late - at which point we had to go find it. This meant we left 45 minutes late. When I contacted the manager she blamed all of these faults on us, and said it was normal for her buses to have to park on the side of a highway to recharge. After which she said she wouldn't give us any money back and hung up on me. Definitely not a service I or anyone else I know will be using.

Feb 23, 2016

I am sorry you weren't satisfied with your experience. As was stated to you, the bus needed to regenerate and that it out of our hands. I apologized for this. I understand you were delayed 45 minutes. The people requested a stop at a rest area and while they were inside the driver decided to fuel. You were not on the bus so maybe someone was misinforming you. No one hung up on you. We did 5,000 charters in 2015 with no incidents or complaints.

We had reserved two buses for one of the biggest events we have had at our Parish in over 15 years. We planned for a year for this past weekend. One bus showed up 1/2 hour early. People loaded on that bus. Reserved time was 8:30. Second bus did not show up until 8:45. So we had appx 20 people standing and waiting in parking lot. The bus driver was called three times and no answer. I called office a gentleman had to track the bus and said he was 2-3 miles away. Unacceptable. I talk to gentleman on phone told him the same. I then emailed the company on Saturday morning. 12:30 on Monday still no response to email. No phone call. So I had to call the company and Danielle answered. After 5 different stories I finally realized what type of company we were dealing with. One was "bus driver will not answer the phone while driving. Thats why he didnt pick up". Meanwhile the driver had a headset on for his phone the whole time. Then "driver had to wait for two kids to come out from the destination." Complete lie. No one was late back to the bus. Every time she spoke it was another excuse. She had no Customer Service skills at all. She offered $45 off of a $1600 invoice. I would not recommend using this company for anything. She was rude and unprofessional. She should of contacted me at least the day this happened.

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Based in Avon, just outside of Boston, Massachusetts, New Travel Transportation is an experienced wedding transportation service. With a wide fleet of coaches in varying sizes, this company is an ideal choice for couples looking to transport all of their wedding party in style. From 15 to 55 people, this company is ready to get you where you need to go. Services Offered All coaches supplied by New Travel Transportation are diligently maintained by their own team of dedicated mechanics. At the wheel of every coach is a qualified and experienced driver who always has your safety as their top priority. With reclining seats, restrooms, DVD players, and more, every coach supplied by this company has plenty of amenities to keep you comfortable during your journey.

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What types of vehicles are in your fleet, schedule permitting, which of the following driving services do you provide, typically, what is the minimum rental time required to book your services during peak season, which of the following amenities are your vehicles equipped with.

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Reviews of New Travel Transportation

• Quality of service 5 out of 5 rating 5.0
• Average response time 5 out of 5 rating 5.0
• Professionalism 5 out of 5 rating 5.0
• Value 5 out of 5 rating 5.0
• Flexibility 5 out of 5 rating 5.0

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New Travel Transportation

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• Massachusetts

New Travel Transportation

378 Page St, Randolph , Massachusetts 02072 USA

• Independent

New Travel Transportation operates all late model luxury motor coaches. Our drivers are uniformed and knowledgeable of the Boston Area. We welcome the opportunity to provide your group with its transportation needs.

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These Authors Follow in the Footsteps of Earlier Travelers, Literally

Recent travel books show an interest not just in distant places, but in distant times.

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By Lori Soderlind

Travel writers can be counted on to take you to distant lands — that’s part of the job description — but many of the books in this year’s crop also contain visions of worlds that no longer exist. Old trails preserved in text and paintings have inspired writers to find fresh meaning in the American wilderness, in the Japan of the Edo period, on the streets of London and through the traditions of Greek islanders. “Trail” is the operative word for these travel experiences, many of whose authors followed in the literal path of writers, artists and others who passed this way before them. Their books allow us to cover far more ground in a season of reading than we could by taking to these roads ourselves.

In SIX WALKS: In the Footsteps of Henry David Thoreau (Tin House, 279 pp., $22.95) , the author Ben Shattuck retraces selected journeys Thoreau made across Cape Cod and New England. Since Thoreau is so well known for the small cabin he built alongside Walden Pond, one might imagine he preferred to view nature from inside a cozy shelter. But those more deeply familiar with his work know Thoreau was an avid and tireless walker, one who was not right in health or spirit if he did not spend at least four hours a day, and often more, “sauntering through the woods and over the hills and fields.”

Shattuck, moved by the thoughtful, even at times ecstatic, observations in Thoreau’s journals and essays, was motivated to follow his footsteps by the despair of a crushing breakup. His walks on Cape Cod, across Massachusetts and in Maine are written as meditations, not as guides, establishing from Page 1 that what sent him outside was the pain of loss.

Along the way, Shattuck finds endless points of identification with Thoreau, as when, camped on Wachusett Mountain, Shattuck wonders of the author-poet: “Was he doing the same thing I was doing? Walking to husk the dead skin of grief?” He finds parallels in their dreams, in their view of the stars, in their friendships and even in connections as odd as drug use and alien visitations. In one of the book’s finer moments, the identification is so complete that, sitting inside Walden Pond’s replica cabin, a bearded and sullen Shattuck is mistaken for a Thoreau re-enactor.

In the second half of these six walks, the author has recovered from his heartbreak and, perhaps inevitably, the work reflects this loss of urgency. Yet Shattuck shrewdly navigates the shift, turning his attention to the usefulness of sorrow, how underappreciated our painful moments are when we are in them. “Grief and joy are in the same life,” Shattuck writes, “but it’s only in the forest where you notice the shafts of sunlight spilling through.” In writing of his walks, the author hits a few helpful notes of atonement, acknowledging Thoreau’s racism toward Native Americans and his own privilege. (Wandering through private yards and sleeping on a Cape Cod beach, he recognizes, are less risky for him because he is a white man.) He also addresses larger sorrows of our time, including the impact of climate change on the beaches he walks. Mainly, though , Shattuck seeks to comfort himself, and his book is thus comforting. Grief in various permutations has become a near-constant companion to thinking people in our time, and so it seems we all could use a good, long walk right about now, something to restore our spiritual balance. And who better to guide us than Thoreau, whose writing, like his walking, is tireless, the antithesis of a teenager Shattuck hears shrieking on the side of a mountain that she is “Not. Having. Fun.” And there’s the point. It’s not that life is without its agonies. It’s the sweetness in the sorrow that is captured in this writing, along with the natural world’s endless invitation to solace.

Not all journeys in somebody else’s footsteps prove especially comforting. In A ROAD RUNNING SOUTHWARD: Following John Muir’s Journey Through an Endangered Land (Island Press, 245 pp., $28) , the Georgia journalist Dan Chapman retraces the ecologist John Muir’s thousand-mile walk through the Reconstruction-era South, and what he finds there today is alarming.

In 1867, Muir, “father” of the national park system, conscience of the environmental movement and co-founder of the Sierra Club, traveled by foot from Louisville, Ky., to Florida, crossing one of the most biodiverse regions in the world and, at that time, a land of unspoiled beauty. The only threats Muir observed on his walk came from bandits, as life in the land of the defeated Confederacy was often quite desperate.

It is Chapman’s mission not only to stand in Muir’s shoes to see what he saw, but to view Muir’s world through a 21st-century lens and consider “the future of an ever-sprawling, drought-challenged, climate-hammered South.” It is difficult to look at.

Chapman took to Muir’s trail in 2018, during one of the warmest Octobers on record for Georgia’s coastal plain; the overwhelming state of the environment as he saw it was either threatened or already irredeemably harmed. Mass extinctions, disappearing farmland, polluted rivers, coal ash, wildfires, the desecration of old-growth forests and nature generally knocked out of balance are what the writer chronicles everywhere he turns his gaze. Even the national parks Muir inspired are now under pressure; the Smoky Mountains are being “loved to death.” Scotland born and Wisconsin bred, Muir eventually called California’s Yosemite Valley his home, but it was a moment of revelation as a young man on his thousand-mile walk, while camping in Bonaventure Cemetery near Savannah, Ga., that may have caused him to dedicate his life to nature. There, as Chapman puts it, Muir intuited that “nature would ultimately get crushed by man if not preserved.” Chapman launches his exploration in that same cemetery, where, like Muir, he spends the night beneath the stars. (One of the curious revelations of these books as a whole is the apparent frequency with which men sleep outside without permission.) “It’s getting late and I’m getting tired,” Chapman writes as he settles down to sleep that first night, offering a metaphor as much as a statement of mood. Humans have done grievous harm to the earth in the past 150 years; it is exhausting at times to look at what we’ve done, and yet we’re running out of time to reverse course and spare the world far more dire consequences.

In BORDER CROSSINGS: A Journey on the Trans-Siberian Railway (Harper Design, 234 pp., $24.99) , Emma Fick takes us 5,000 miles on the Trans-Siberian Railway, an epic trail that spans the vast breadth of Russia. Tragically, few Americans are likely to broach this journey now or in the foreseeable future, as Russia continues its attack on Ukraine.

Fortunately, Fick made her Trans-Siberian trek in a more peaceful time; her enchanting illustrated travel memoir shares the experience intimately. We see what she packed and how she planned; we see the food she ate and the milk tea she drank, and we see so many wondrous places through her eyes in remote stretches, it helps us envision for a moment a world beyond the agonies of war.

This railway is at least historic if not truly mythic. The world’s longest, it travels Russia from Vladivostok in the east to Moscow in the west. Two spur lines run south through Mongolia and China. To ride any of these routes from end to end would take about six days of travel without stopping.

Fick, an illustrator, began her journey with her companion, Helvio, in Beijing, taking the spur line that crosses China and Mongolia before entering Siberia, where it joins the main line to Moscow. She chronicles the trip diary-style, with watercolor paintings to show both stunning scenery and portraits, as well as myriad odd details, the “snippets” that make remote travel so alluring. (Imagine your own illustrated travel journal in which you capture each day’s essence in a note with a drawing; then imagine you actually have talent.)

Fick and Helvio make stops to visit Lake Baikal and other key points; their nights spent on the compound of a nomadic family near Mongolia’s capital, Ulaanbaatar, make a fascinating book within the book of this epic journey.

Alluring as these stopovers are, the true magic belongs to the train. Sleeping compartments, dining cars, old-school trimmings and coal-powered water heaters, the etiquette of the top or bottom berths in shared couchettes: The train is its own moving world of customs and characters, passing through a landscape so stunning at points that it brings Helvio to tears.

“We found ourselves sinking deeper & deeper into a train reverie,” Fick writes. On board for as long as 38 hours in one stretch, the travelers enter a trance, one possibly as mesmerizing to read about here as it was for the author to experience.

Japan’s Tokaido Road, the most important link between Tokyo and Kyoto during the three centuries of the Edo period, is the subject of HIROSHIGE’S JAPAN: On the Trail of the Great Woodblock Print Master (Tuttle Publishing, 160 pp., $29.99) , by Philippe Delord. The author is a French painter; he set out to find the locations contained in Utagawa Hiroshige’s 19th-century woodblock print series “The 53 Stations of the Tokaido” and to make his own paintings in those spots.

The Tokaido runs along the coast of the Pacific; the stations were administrative points and rest stops for travelers walking along what was once a mostly rural passageway. By now, very little of the original route remains unaltered.

Delord made the trek on a motorbike, and his watercolors of a modern, industrialized world contrast starkly with Hiroshige’s 53 depictions of travelers passing fields and clear water on foot. Presented alongside Hiroshige’s prints, with descriptions and context, Delord’s work offers an absorbing contemplation of Japan’s past and present via one legendary travel route, and shows how thoroughly upended our surroundings have been in what was, in wider perspective, only a short time.

Some readers longing for the road this summer will actually want to do the walking themselves, and for them, Stephen Browning has written ON THE TRAIL OF SHERLOCK HOLMES (Pen & Sword History, 141 pp., $34.95) .

The author Sir Arthur Conan Doyle, Browning tells us, based Holmes on a real person, and many of his adventures correspond to specific locations in London. The book provides an intriguing overview of Conan Doyle as a writer who aspired to grow beyond the detective mysteries he was most famous for. His readers would not let Holmes die; three years after a story killed him off, Conan Doyle relented and brought the beloved detective-genius back.

Holmes fans of course will be eager to try these walks, which are presented with maps and instructions. The merely Holmes-curious will also find much to love in them, as each walk wanders through the heart of London at its most familiar literary era, a post-Dickens world of street urchins, timeless pubs and Victorian curiosities.

Along the way and in his introduction, Browning provides tantalizing insights into Holmes, the man. “Holmes, the man” is a strange notion to explore, as obviously Sherlock Holmes was a fictional character. Or was he? Avid followers have always blurred the lines — a phenomenon known to tradition (and to Browning) as “the Great Game,” in which “Holmes is a real person, Watson his biographer and Conan Doyle merely a literary agent.” It comes to seem as if the Holmesian world is indeed a part of the real world; if one follows the character through the streets of London, a set of concrete and three-dimensional clues might strengthen that deduction.

What will two books by the Australian writer Charmian Clift, rereleased almost 70 years after their first publication, mean to us today? Certainly the Greek Isles as she knew them are nothing we can visit now.

MERMAID SINGING (Muswell Press, 212 pp., paper, $15.95) and PEEL ME A LOTUS (Muswell Press, 202 pp., paper, $15.95) are classics in the genre of travel as uprooting, and if the world has changed much in the years since their first publication, the experience they immortalize takes us traveling still: to unfamiliar lives in distant places; to a particular cultural moment, when postwar bohemians longed for unspoiled shores; even through a portal to antiquity, ever-present in the Greek landscape. Most hauntingly, this work, read in hindsight, also brings readers to consider the too-short arc of Clift’s life.

Clift and her husband, the writer George Johnston, departed London in 1954 to move with their young children to Kalymnos, a hardscrabble Greek island whose livelihood depended on the saltwater sponge trade. They stayed to write a novel about this small island community and its diving heritage, and this became the subject of “Mermaid Singing,” Clift’s first nonfiction book.

Each spring, Clift tells us, after a raucous celebration of Greek Orthodox Easter, trade ships took the island’s men off to harvest sponges along the coast of Africa. It was seven months of brutal work from which some divers would return home maimed and others would return not at all. For generations on Kalymnos, life was defined by this rhythm of striving and loss, of men leaving and returning, of women birthing enormous families, of long traditions remembered and relived. In this land where sun and simplicity suggested paradise, reality was colored by poverty, isolation, scant resources and a powerful native devotion to it all.

Johnston and Clift planned to stay in Greece a year, but after their novel, “The Sponge Divers,” was published, they remained for nearly a decade.

In “Peel Me a Lotus,” Clift picks up their story as she and Johnston move their family from Kalymnos to Hydra, a nearby Greek island where they buy a house and Clift gives birth to their third child. Hydra at the time was “in the process of becoming chic” and, while rich with Greek tradition and local characters, life there moved to the more modern rhythms of expatriate artists, a stream of nomads whose shiftless existence Clift both entered into and unsubtly skewered. The characters who were their neighbors and friends in those years, “a diverse and tantalizing collection of human beings” spread on Hydra’s cliffs and beaches, were, she came to see, a tribe of “intellectual hoboes” wandering Europe on a well-worn trail visible mainly to themselves. They contrasted with the island’s locals, who seemed to Clift doomed to extinction as their traditions collapsed in the face of the tourists and expatriates.

Both “Mermaid Singing” and “Peel Me a Lotus” find much to love in their remote world, but Clift’s later writing contains a dark sense of both longing and repulsion for this elusive paradise. “Although the mermaids are mute it is necessary for everybody, once in his life, to go down to the sea and wait and listen,” Clift tells us a friend advised her, early in their adventure, warning that she’d most likely come to regret fleeing modernity and its structures.

By most accounts, Clift and Johnston did not regret their 10 years in Greece. But there is a prophetic ambivalence in Clift’s writing. The writers yearned to free themselves from the drudgery of modern life. At the same time, some drudgeries are the same anywhere, and those refugees of modernity who throng to the islands reveal, ultimately, a tragic emptiness.

The family left Greece in 1964, and within six years, both Clift and Johnston had died; Clift was not yet 50. Through the books they wrote, their aspirations and their sorrows still speak to us, and the trail they followed remains warm.

Lori Soderlind is the author of the travel memoirs “Chasing Montana: A Love Story” and “The Change: My Great American, Postindustrial, Midlife Crisis Tour.”

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Best travel apps in 2021

Beat the traffic, avoid flight delays and find a place to stay on your next trip

The best travel apps are the ones that take all the stress out of a trip, freeing you up to enjoy the journey. And fortunately, you've got a lot of choices when it comes to finding apps that can help you plan your next getaway. 

You'll find everything from trip planners and itinerary generators to online marketplaces for flights and hotels in both the Play Store and Apple's store for apps. Combine one of the best travel apps with some great travel tech , and your chances for a smooth trip will increase dramatically.

• These are the best Android apps overall
• Get better trip photos with the best Android camera apps

Not sure where to look first? We've found a list of the best travel apps for when you're ready to hit the road again after sticking close to home for more than a year.

1. MyTSA (Free: Android; iOS)

Before you hit the road, make sure you've got MyTSA on your smartphone. The official app of the Transportation Security Administration isn't going to win any beauty contests, but it will let you check wait times at security checkpoints at major airpots. And that can help you plan on how much travel time you need to allow.

The app includes historical wait-time data while also giving you the option of checking crowd-sourced reports of how long security lines are at that moment. The ability to search what you can bring on a plane, get live assistance and find out info on the TSA PreCheck program make this a good app for travelers to keep handy on their smartphone.

Download MyTSA: Android , iOS

2. Expedia (Android, iOS: Free)

If you're a frequent traveller, you need a good all-in-one travel app, and Expedia is a tried-and-true option. You can book every aspect of your trip through Expedia, including hotels, flights and rental cars. The app also lets you bundle deals on travel and lodging, look for cruises, and research things to do when you arrive at your destination. 

If you're looking to stretch your travel budget even farther, Expedia promises exclusive deals for mobile users, with members of Expedia's rewards program enjoying additional perks. 

Download Expedia: Android , iOS

3. Flighty (iOS: Free)

There are flight trackers, and then there's Flighty, an iOS app for people who really want to know the location and arrival time of their plane. The free version of the app gives you basic flight-tracking tools, but pay up for a subscription ($8.99 a month or $49.99 per year), and you get access to more sophisticated features such as push notifications, syncing with TripIt or with calendars, and an assistant to help with your flight connections. 

Flighty also claims to be able to predict flight delays by monitoring inbound planes for 25 hours and monitoring FAA-mandated delays. You can check out the portions of the paid app for free during a 14-day trial.

Download Flighty: iOS

4. Hopper (Android, iOS: Free)

Another app bringing big data and predictive algorithms to the world of air travel is Hopper It uses a massive database of airline prices and historical trends to predict when prices to a destination are likely to be lowest, when they're likely to change, and the best time to buy a ticket for a particular date and destination. 

You can watch flights on specific dates or destinations, and the app will advise you whether it's worth it to buy now or to wait, tell you the dates when it's likely cheapest to fly, estimate changes in price, and notify you of price drops or rises. You can also save your payment details within the app for quick booking.

Download Hopper: Android , iOS

5. iExit (Android, iOS: Free)

If your travel plans involve a lot of driving, iExit works as a handy freeway exit guide, listing nearby highway exits, as well as the kind of businesses and amenities there are nearby. Need to gas up or find some good food or a place to stay for the night? iExit’s search tools come to the rescue, showing you nearby gas stations (with price data powered by GasBuddy), motels, and even deals and discounts from nearby businesses.

Download iExit: Android , iOS

6. Waze (Android; iOS)

Nothing gets a vacation off on the wrong foot like getting stuck in traffic. Waze can't eliminate the traffic, but it can help you get around any jams, especially if you're in an unfamiliar city. 

The navigation app feeds your smartphone real-time traffic information, based on reports from other Waze users. That data includes accidents, speed traps and other hazards that might keep you from getting to your destination in a timely fashion. 

Other features sure to impress travelers include automatic rerouting, cheap gas alerts and the ability to send your ETA to anyone waiting at your final stop.

Download Waze: Android , iOS

7. Skiplagged (Android, iOS: Free)

If you're traveling light and looking to save a few bucks, check out Skiplagged. It's a neat app that can keep your travel costs down by taking advantage of "hidden city flights", where flyers get off at a layover, instead of at the final destination. 

Enter your origin and destination, and Skiplagged will show you the cost of a direct flight, as well as any cheaper "hidden city" flights that have your intended destination as a layover. The caveat? Stick to carry-on luggage, as any checked-in bags will go all the way to the flight's final destination. 

Skiplagged also allows you to book hotels, including last-minute deals and special offers.

Download Skiplagged: Android , iOS

8. Flio (Android, iOS: Free)

Flio aims to be the all-in-one companion app for harried travelers making their way through airports worldwide. An official partner of 300 airports, Flio also has info on thousands more. That lets the app feature terminal maps, a boarding pass scanner, a flight tracker and directions to shuttle buses and booking options for everything from parking to lounge access. 

The app's sheer variety of services and features make it a great addition to the app toolkit of frequent fliers and vacationers alike.

Download Flio: Android , iOS

9. AtYourGate (Android, iOS: Free)

AtYourGate is another helpful airport companion that focuses more about retail opportunities while you're killing time waiting at the airport. If you need food, supplies (like say a phone charger to replace the one you forgot to pack), or last-minute gifts, you can browse the AtYourGate app for nearby shops and restaurants instead of having to wander around the airport. 

AtYourGate users can order food or other items, pay through the app, and even arrange for the item to be delivered to them right at their gate, lounge, or other location. AtYourGate currently operates in a select number of major airports, including JFK, La Guardia, Minneapolis-St. Paul, Portland, San Diego, and Newark.

Download AtYourGate: Android , iOS

10. Mobile Passport (Android, iOS: Free)

Mobile Passport is a U.S. Customs and Border Protection-approved app that helps speed you through lengthy immigration lines. It allows anyone with U.S. or Canadian passports to submit their passport control and customs declarations through the app, replacing paper forms and providing faster processing in a number of major US airports where the Mobile Passport service is supported. 

The app will save you a good amount of time in line, but it’s no reason to leave your physical passport at home. Mobile Passport is a companion app, not a replacement.

Download Mobile Passport: Android , iOS

11. TripIt (Android, iOS: Free)

TripIt promises to cut back on the travel hassle by consolidating your travel plans into a simple, convenient itinerary. Viewable online and synced to your cell phone, you can also share itineraries with your contacts. 

You just link your email account to TripIt, and the service will automatically dig through your inbox for reservation confirmations and other forms. Using that data, TripIt builds an organized itinerary of your flight boarding times, hotel check-ins and more. While TripIt is a free download, a $48.99 annual subscription gets you features like real-time flight alerts and updates on how long airport lines are.

Download TripIt: Android , iOS

12. App In The Air (Android, iOS: Free)

App In The Air is designed to help you through the entire process of your airplane flight, serving as a booking assistant that reminds you of your gate, ETA, check-in requirements, baggage tips, and more. 

The app condenses all of this important information so that it's easy to refer to at a glance, while also providing handy extras. You can view a summary of your airline's baggage rules (or even have an augmented reality overlay that you can use to measure your baggage to see if it will fit for carry-on or overhead guidelines). 

Travelers can integrate the app with TripIt, track loyalty rewards, view airplane amenities and even forward their details to their Apple Watch or Android Wear device. A premium subscription ($29.99 per year) includes real-time flight status updates, automated check-ins, and more.

Download App In The Air: Android , iOS

13. GasBuddy (Android, iOS: Free)

If road trips are more your thing, consider GasBuddy, a mobile app that helps users track down the cheapest gas in their region. Users can tap into their GPS location through their phone, or search by address or zip code to find the nearby gas prices.

As many of the prices are based on user reports, GasBuddy rewards users with points for reporting and updating a station's prices, with points making you eligible for regular raffles of prizes like free gas.

Download GasBuddy: Android , iOS

14. Roadtrippers (Android, iOS: Free)

Another handy travel companion when you hit the road is the aptly named Roadtrippers, a trip planning and itinerary app that lets you plot your next road trip, and helps you discover destinations, attractions, and useful stops along the way. 

With Roadtrippers, you can share your route and schedule with friends and family. The app helps users find everything from diners and dives to hotels, restaurants, national parks, roadside attractions and other scenic points of interest. 

If doing that research on a small phone screen stresses you out, you can plan trips in the Roadtrippers web portal if you prefer, saving locations and stops into a trip plan which you can sync across multiple devices for easy reference.

Download Roadtrippers: Android , iOS

15. PackPoint (Android, iOS: Free)

PackPoint is a travel packing wizard that provides a checklist of travel essentials that you'll need to pack, depending on the nature of your trip. 

Simply create a trip profile with your destination, length of stay and purpose of travel. PackPoint then creates a customized packing and luggage checklist that takes into account whether you're traveling for business or pleasure, the type and amount of clothing to pack based on the weather forecast and other factors. 

The app also comes with a variety of premium features, such as TripIt integration for automatic packing list creation.

Download PackPoint: Android , iOS

16. TripAdvisor (Android, iOS: Free)

TripAdvisor is your crowd-sourced guide to hotels, restaurants and attractions worldwide. The app allows you to browse through plenty of reviews, images and videos featuring various establishments worldwide to get a better idea of what awaits you at your destination. 

You can also access contact details; search for nearby establishments; explore restaurants by food type, price range or rating; check out air fares; and even add to the knowledge base by posting your own reviews, images and entries for the places you visit. There are even some handy "Near Me Now" features to alert you of nearby points of interest once you're on the scene.

Download TripAdvisor: Android , iOS

17. Airbnb (Android, iOS: Free)

Airbnb is a marketplace app that allows users to search for and find unique accommodations across the world, from mom-and-pop B&Bs for a night, to a small apartment for a week, or even a castle for a month. There's no shortage of quirky and unique establishments. Airbnb covers a range of prices in more than 34,000 cities across almost 200 countries, which means the adventurous or flexible traveler has some interesting choices for accommodations on their next trip.

Download Airbnb: Android , iOS

18. Vrbo (Android, iOS: Free)

Vrbo's mobile app is another option for finding places to stay on your next trip. At Vrbo, the emphasis is on vacation rentals, and with 2 million unique places to stay in 190-plus countries, you've got plenty of options. 

Use the Vrbo app to search for vacation homes, plan your trip and book your lodging. The app also gives you access to key booking details — what is the Wi-Fi password at your rental property, anyway? — and lets you share your itinerary with friends and family.

Download Vrbo: Android , iOS

19. Hotel Tonight (Android, iOS: Free)

If you unexpectedly need to look for last minute hotel rooms, check out  HotelTonight. It offers last-minute discounts on vacancies and same-night accommodations from top-rated hotels. Users can search by category and quality such as Basic, Hip or Luxe; view information on nearby hotels; and quickly book accommodations from within the app.

Download HotelTonight: Android , iOS

20. GlobeTips (iOS: Free)

How much should you tip? GlobeTips is a handy app that can tell you how much gratuity is customary wherever you are in the world. In addition to global tipping guides, GlobeTips includes a calculator for automatically calculating the tip, splitting the bill, and handling sales tax.

Download GlobeTips: iOS

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Groome Transportation   Reviews

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February 22, 2024 Unprofessionalism

On February 22, 2024 I had a scheduled pick-up with Groome Transportation for 10:45 am in Greensboro, Ga., confirmation number GW17150426. I arrived at the pick-up location 25 minutes before my actual pick-up time, which as I stated was 10:45 am. At 10:45 no Groome Transportation, I continued to wait, thinking that there must be traffic and this is why Groome is late. Therefore, I waited at the pick-up location and at 11:07am there was still no Groome Transportation. I called the Groome Transportation office, at 11:08am and was told that I was scheduled for a 10:15 am pick-up and I needed to be at the pick-up location at 10:00 am. I explained to the lady on the phone that my confirmation was for 10:45 am and she advised me that there were no 10:45 pick-ups ever. The only thing she could do for me was put me on a 11:45 pick-up or refund me my money for this leg of my trip. The placing me on an 11:45am slot for a 2:20p departure was unacceptable to me because when I originally booked the transportation with Groome, I told them what time my flight was leaving, which was 2:20pm and I was given the 10:45 am time. Now the day of the actual pick-up they decided not to contact me and advised me of that they had made a change, which was placing me on a 10:15 pick-up time slot. As I stated earlier, the lady on the phone advised that she could booked me on an 11:45 am pick-up which would maybe get me to the airport at 1:15p for a 2:20pm departure time . UNEXCEPTABLE!!!!! I told her to cancel it and refund me my money for this return trip. She advised me that she would refund me. This whole experience was terrible and could have been avoided if Groome would have sent out a timely message advising me of any change in my pick-up time. All I want now from Groome is the $55.90 refunded to me account.

Date of experience : February 22, 2024

Incompetent clerk taking and loosing…

Incompetent clerk taking and loosing reservations. I paid for door to door service , and she did not “see it on her screen” Listed my pickup as 11:20 rather than 1:30 pm for Sedona. AZ. VERY rude and unprofessional The company reached out to me and I provided the details, BUT never heard from them again. Avoid this nightmare if possible.

Date of experience : November 12, 2023

Unreliable and Dishonest company

I called Groome to book a shuttle to CSU for my daughter from Denver. This is her first year going away to college from Chicago and her first time traveling alone, so she was nervous. I asked Olivia, the person I spoke to on the phone, if she could be dropped at her dorm and she put me on a very long hold while she talked to dispatch and assured me she could be dropped at her dorm for an additional $13. They did charge me the extra fee and dropped her 20 minutes away from her dorm, which she had to walk in the snow and freezing cold, with a terrible stomach ache and lugging 2 suitcases. When I called Groome to ask why she wasn't dropped at her dorm as promised, they were very unapologetic and rude. They had no explanation and didn't care. The money was minimal, that wasn't my concern.

Date of experience : November 26, 2023

Unreliable and frustrating

The first time I used Groome, they were very professional and accommodating as my flight was delayed multiple times. The ride was comfortable; the driver was pleasant and competent; and the price was reasonable (about $50). However, the second time I sought to use Groome, THE SHUTTLE NEVER ARRIVED. Obviously, this is a sort of nightmare scenario. I tried calling multiple times to get an update or to find out if anyone was on the way. I was never given any update or information. I had to make other arrangements, which was obviously expensive. I called to request a refund, which has still not been issued over 3 weeks later. I have called multiple times to have this resolved, but this is still not resolved. I am now disputing the charge with my credit card company since I have exhausted all other options.

Date of experience : November 04, 2023

Great Shuttle Transportation

I used Groome Transportation for shuttle service from Loveland, CO to the Denver airport. (approx 50 miles) The customer service from start to finish was excellent. I received numerous texts and emails with confirmations and also updated pick up times. The shuttle picked me up at my hotel. The shuttle in Loveland brought me to a location in Loveland (I think it was a municipal airport) and loaded passengers onto a larger shuttle which took us from Loveland to the Denver airport. Drivers were helpful and professional. Shuttles were comfortable and clean. I felt very safe the entire time. (traveling solo) I highly recommend.

Date of experience : September 17, 2023

24 hr refund policy

I booked this service and cancelled within a 1/2 hr and the manager refused to credit my credit card. Not effective or customer friendly, no where on there website does it say No refunds. Don't book this service unless your absolutely positive you need it. Politely asked for a refund and they refused , they just want to keep your money. No way to run as business. Should be illegal in America.

Date of experience : June 28, 2023

I Had reservations weeks before my…

I Had reservations weeks before my trip, I was using this company to drive me from Sky Harbor Airport to Flagstaff. My flight was coming in at midnight and the shuttle was due to pick me up at 12:30 AM. Flagstaff is 2 1/2 hours away from Phoenix. I was arriving in the middle of the night and didn't have a way to get home other than the shuttle. I get a phone call as I'm on my way to the airport to fly home and they told me that they canceled my trip due to the ice on the roads and they said that they could maybe pick me up at 7:30 in the morning, but that wasn't a guaranteed thing either so I was pretty much stranded at the airport with no way home for over 8 hours. I had to Uber my way home which cost over $450 . I reached out to the company and left them a message stating that they canceled my trip and owe me $56 . I have yet to hear from them. I was not requesting credit since they cancelled on me, I want my money back! By the way, on the way home in the Uber the roads were perfectly fine. Once you got into Flagstaff, that's when the roads were a little icy but nothing that the shuttle couldn't handle. My Uber had a Nissan, with no 4 wheel drive and had no difficulty whatsoever getting me from Phoenix to Flagstaff. If you need definite transportation, use this company, but always have a back up plan because you're taking a great big risk of getting stranded like I did! This was a very hard and expensive lesson learned!

Date of experience : January 07, 2024

Price went up,service down

The price from Sonoma county to SFO airport went up about 20%. At the same time they took away the capability of charging your cell phone in the bus, and they removed the Wi-Fi connection. My battery was very low, and I had to get the previously purchased ticket online. Luckily, there was enough power, so I was able to pay my trip with that prepaid ticket. However, I needed to download a new version of the Uber app. That didn’t work out too well, so I had to figure out another way to get home. In addition, it appeared that the bus driver was inconvenienced by the questions of his customers. It sounded unpolite. One star because I was able to get to my hometown. But in the future, I will be looking for alternative ways.

Date of experience : August 02, 2023

Unprofessional and shady policies

I booked a shuttle from my hotel in Santa Fe to the airport. I paid $57 (which included a tip I added). It stated that I had to call by midnight the night before to cancel. I was able to secure a ride from a friend and when I went to cancel 48 hours ahead of time, they told me I would not get my money back. When I called to dispute this, I was told to call back and speak to the Manager. When I called back to speak to the Manager, she told me, too bad so sad, we don't ever give money back. I've never heard of such a thing and had never used their company before. So they gave me a credit but they don't have service where I live or travel. Seems like stealing to me. I've disputed this with my credit card.

Date of experience : November 23, 2023

I tried many times to book online and there was a glitch every time, so I ended up calling.. The woman didn't know why it didn't work, well neither did I, but it was very frustrating!!!! So I had to book over the phone...I expected to pay$49, but the charge was$54 ... Called back and she said because I booked over the phone, and this time she was not pleasant, said if I cancelled I would only get a credit😠... Terrible experience, and I used to use them alot... NEVER again, I will use whatever else is available....

Date of experience : January 16, 2023

2 minutes before my pickup they texted…

2 minutes before my pickup they texted they were running late due to traffic. Then a half hour later got a 2nd text saying they had departed asking if I wanted to reschedule. THEY NEVER SHOWED UP. I was out there EXACTLY where they told me to be a HALF HOUR early. RIPOFF SCAM ARTIST BULSH!+ COMPANY.

Date of experience : March 15, 2023

Groome has completely failed!

I am in the midst of dealing with Groome in St. Cloud, MN. The people who worked there last year and before were terrific. But now the ballgame has been lost. I am posting below what I wrote in their contact section on their website. And, by the way, I found another ride, so bye-bye Groome! "I cannot get ahold of your manager at the St. Cloud, MN office because her voicemail box is full. I cannot call your Virginia headquarters office because you have no customer service and you don't answer the phone. I am from Alexandria, MN and need to book a ride to MSP. I was on the phone with a new employee (Brett) yesterday, January 3rd, at your St. Cloud MN office. I had problems with him beyond the normal level of patience for dealing with a new employee. He kept saying things like, "Well, I should charge you for the extra weight of your wheelchair...but I won't." That, if he had decided to charge me, is legally a disability discrimination! I looked it up if you'd like a copy. He threatened other unesssesary charges also. He had to call me back three times to ask his boss questions, the last of which I understood I was going to be on hold. But he blatantly hung up on me and did not call back. I certainly understand the need to ask questions when you're a new hire, but to put me on hold would have saved HOURS. I was patient, polite and understanding with Brett. Right now I could scream. I don't have any more time! So I called him this morning to ask why he hung up on me and he said, "Oh, I was wrapping up my day. I told the next person to call you." That's a lie because we were in the middle of a question I had. And, no one called me back! I am so disappointed and angry. I only have social security for income and can barely afford your service anymore. Someone else pays my airfare and takes care of me in Florida, where I go for my health in the winter. I sure hope someone gets this message, but I have my doubts after all this.

Date of experience : January 04, 2024

Poor business practice

Groome doesn't provide parking at pickup locations and doesn't give refunds. Will never do business with these people again.

Date of experience : October 07, 2022

Please heed this review!!

Please heed this review!!! Let me just start by saying, my arrival to the airport using Groome transportation was less than smooth, as it was a full hour later than scheduled (despite using their recommended time). But hey, Atlanta traffic, what do you expect, right? So I thought, I'll just book an hour earlier next time just in case. I fully intended to not let that color my entire Groome experience, but as I am writing this review I sit, stranded for the next 3hrs after Groome changed my return reservation time without my knowledge/ consent. Upon our arrival, I called the dispatcher (Jeremy) regarding the matter who argued with me that we had discussed this pick up time by phone, and I agreed to it. I knew for sure that I had not. I would not have arranged/ agreed to a pick up a full 3 hrs after my flight landed especially considering the drive is less than 2 hrs. When I called back and advised that I was able to locate my original reservation with the correct time only then did the rep (Jeremy) ask whom I had spoken to for my original reservation (Marshall). He then told me that it appeared that my reservation had been changed without them notifying me. He advised that I could TRY to catch the correct van, but if it was full I would have to wait. Needless to say, it was full, and I am now here at the airport waiting 3hrs for a shuttle that was intended to make my travel experience easier/ better... Long story short, this experience has been terrible... Don't do it. Please just drive if you're able.

Date of experience : April 02, 2023

I booked in advance through Angela

I booked in advance through Angela. she was amazing. she answered all my questions and got me set up promptly. very pleasant to talk to over the phone. the driver that picked me up was also very pleasant and the ride home was quite relaxing.

Date of experience : July 21, 2023

Shady business

I accidently booked reservations. Tried to cancel within 15min and they would not issue a refund. I'm beyond livid.

Date of experience : April 20, 2023

ABSOLUTELY THE WORST EVER

ABSOLUTELY THE WORST EVER! My daughter reserved a shuttle from Phoenix airport to NAU in Flagstaff. She landed at 11pm and shuttle was going to pick her up at 12:30 am. She went outside 15 minutes before the shuttle was to arrive as planned and waited for the shuttle...it never showed up. At 12:33am she called to ask the location of the shuttle as she had been waiting. The incredibly rude Janette informed her she missed the shuttle and was less than helpful. My daughter called me incredibly upset as now she was stranded alone at midnight. I called at 12:38 and unfortunately spoke with Janette as well. I have never in my life experience a more rude "customer service" agent. She informed me the Flagstaff shuttle broke down and she was supposed to catch the Sedona shuttle. "If she was out there at midnight the Sedona shuttle driver would have told her". Why would she be out there for the Sedona shuttle at midnight? She wasn't going to Sedona and her shuttle wasn't scheduled for 30 more minutes. They have all my daughters information, they could have sent her a text or an email...NOTHING! She would have loved nothing more than to get back to college earlier than 3am as original shuttle was scheduled. She was inside the terminal looking out the windows for an hour and a half waiting for the Flagstaff shuttle. Then went out 15 minutes as before her scheduled shuttle. Why would I send my 19 year old daughter outside at midnight before she needed to be? THATS NOT SAFE!!! So clearly Groome has no concern customer safety and for leaving a 19 year old stranded alone at midnight when this all happed because THEIR SHUTTLE BROKE DOWN! I never write reviews but will make sure to take the time to write to every platform what a horrible company this is!

Date of experience : December 10, 2019

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Moscow Metro: The Complete Guide

The Moscow Metro is busy, but easy to use

Robert Schrader

With nearly 7 million riders per day on its 16 lines, the Moscow Metro is the sixth-busiest metro system in the world as of March 2019. Riding the Moscow Metro, however, does not need to be a stressful experience. In fact, it's by far the easiest and most enjoyable way to get around Moscow, especially since many Moscow Metro stations are veritable works of art. Our guide to the public transportation will teach you how to ride the Metro and more.

How to Ride the Moscow Metro

Here is some essential practical information you need to know to easily and seamlessly ride the Moscow Metro.

• Fares: Moscow Metro fares start at 55 rubles for a one-way ticket, which is good for five days after purchase. You'll pay more if your journey takes you outside of the central Moscow zones of A and B, though this is not the case for most tourists.
• How to Pay: Cash is the only way to buy a one-way ticket. However, if you have Apple Pay or Samsung Pay, you can tap your phone directly at the ticket gate and enter using NFC technology. You can also use both mobile payments and credit cards to top-up your reloadable Troika card.
• Routes and Hours: The Moscow Metro has 13 lines that snake and criss-cross the city, plus outer and inner loop lines that string them together, as well as a monorail. The Moscow Metro is open from approximately 5:30 a.m. to 1 a.m., and trains run with a frequency that can range between 1 and 7 minutes.
• Service Alerts: Download the official MosMetro app on the AppStore or Google Play .
• Transfers: Regardless of how you pay to enter the Moscow Metro, you can transfer to any of the core lines plus the Moscow Monorail without passing through an additional ticket gate. If you wish to transfer to bus lines, airport trains or other rail services, paying with Troika or your mobile device might be more convenient.
• Accessibility: Although Moscow Metro is impressive and modern in many ways, it is not very accessible . Visitors who use wheelchairs should try to avoid the subway and take aboveground transportation instead.

Beautiful Moscow Metro Stations

The Moscow Metro has achieved internet notoriety — and not just because of how busy it is. Several Moscow Metro stations are distractingly beautiful, including:

• Aviamotornaya: Brilliant gold themed to the flight of Icarus.
• Komsomolskaya: Bright yellow ceilings and murals chronicling Russia's journey to independence.
• Mayakovskaya: Art Deco, featuring mosaic ceilings and pink marble floor
• Park Pobedy: Modern station (built in 2003) with colorful murals; one of the deepest metro stations in the world (276 feet below ground!).
• Ploschad Revolutsii: Constructed in 1938 at the height of Soviet pride, this station is home to bronze statues that locals still rub for good luck.

Although it's technically legal to take pictures within the Moscow Metro, guards might approach you if you spend too long photographing a particular station, or use professional equipment like a tripod. Be as discreet as possible to avoid an uncomfortable confrontation!

Other Moscow Public Transit

In addition to the (mostly) subterranean transport offered by the Moscow Metro, Russia's capital is home to a number of aboveground transport options. This includes a large network of buses, as well as trams and "trolley buses." While these are all cheaper than the Moscow Metro, they also require some command of Russian to use; the ordinary buses are also subject to sitting in Moscow's terrible traffic.

In terms of payment, your Moscow Metro ticket isn't valid for transit to any other form of transit, though a Troika card will allow you to do so seamlessly. Likewise, while the various Aeroexpress trains (between Sheremetyevo Airport and Belorussky Station, Domodedovo Airport and Paveletsky Station and between Vnukovo Airport and Kievsky Station) feature modern vehicles and offer fast, reliable connections to Moscow's major airports, these lines are not considered to be part of the Moscow Metro system.

As noted earlier, the Moscow Metro is technically organized by "Zone," with the center of Moscow being occupied by the "A" and "B" zone. Again, you shouldn't worry too much about this. If you're hanging out in the parts of the city, you probably speak enough Russian to be able to ask a local for advice!

Taxis and Ride Sharing Apps

The bad news? It is exceedingly unlikely that a taxi drive in Moscow will speak English. The good news? Uber works in Moscow as of March 2019, which means that if you have the app installed on your smartphone (and a Russian SIM card, which you can pick up at Moscow Airport), your next Moscow ride is basically a matter of plug-and-play.

Russia also has a number of homegrown ride sharing apps, though these aren't as ubiquitous as Uber — they also don't have good English-language interfaces. If you're interested in learning more about them, in any case, be sure to visit the websites of InDriver or Taxi Maxim . Keep in mind that many of these applications require Russian credit cards, or a Russian bank account to pay for rides.

Security-wise, the technological aspect of using ride sharing apps in Russia makes them relatively safe. On the other hand, taxis have a dodgy reputation at best. If you do end up needing to take a taxi in Moscow, make sure to use a registered car. The ones waiting at the airport stands are generally legitimate; within the city limits, try and have your hotel call a taxi to be safe.

Renting a Car in Moscow

Traffic in Moscow is reliably awful, to say nothing of how difficult navigating the city's serpentine network of ring roads and one-way streets can be. However, if you do want to rent a car in Moscow (or in Russia, more generally) there are some facts you should keep in mind.

Documentation wise, it's not officially necessary to carry an International Driving Permit (IDP) — your US driver's license will work, at least if you plan to drive in Russia for less than six months. However, it might serve you well to get an IDP (you can apply at your local AAA office) for peace of mind. In Russia as in the US, you drive on the right side of the road; gas costs about 40 rubles per liter, or about $2.40 per gallon.

Another potential downfall of renting a car of Russia is the threat of interactions with Russian traffic police. While this doesn't put you in any mortal danger, there is a chance you'll have to bribe your way out of any confrontation, which outside the center of Moscow or other Russian cities will almost certainly necessitate some Russian language or body language skills.

Tips for Getting Around Moscow

Regardless of whether you take the Moscow Metro or any of the other transportation options listed here, these general tips for getting around Moscow will serve you well:

• Moscow's city center is very walkable. Unless you're visiting on a bitterly cold day during the middle of winter, many of Moscow's attractions are close enough together that you could walk. For example, you can easily walk from Red Square to Gorky Park, Bolshoy Theatre , Pushkin State Museum of Fine Arts , the Kremlin or simply along the Moskva River.
• All roads lead to Red Square. Although Moscow is not a grid-pattern city, it is relatively organized. The majority of major roads start and end at Red Square; the rest are circular ones that connect the "spokes" from Red Square. With this basic idea in mind, it's pretty difficult to get lost in Moscow!
• Moscow's awful traffic means that rail is usually the quickest option. Even if the physical distance between two places is shorter by car, traveling via the Moscow Metro is probably going to be quicker.
• English signage in Moscow has greatly improved over the years. On the other hand, familiarizing yourself with the Cyrillic alphabet before your trip to Russia probably wouldn't be a bad idea. If you need to push someone out of the way (spoiler alert: you probably will!), say izvineetye (sorry) to excuse yourself.
• Petty theft is common, especially during rush hour. Wear your backpack in front of your body, and don't keep large amounts of cash (or your smartphone!) in your back pocket. Hide any conspicuous signs of wealth to avoid being a target!

The Moscow Metro is easy to use—once you get the hang of it. After all, more than two billion trips take place across its rails every year. If it were difficult, this simply wouldn't be possible! Want to learn more about things to do in Moscow? Make sure to check out this guide to Red Square , which is both the geographical and cultural heart of Moscow (and arguably Russia).

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Decarbonizing rail transportation is a political problem as much as a technological one.

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Like a mirage speeding across the dusty desert outside Pueblo, Colorado, the first hydrogen-fuel-cell passenger train in the United States is getting warmed up on its test track. Made by the Swiss manufacturer Stadler and known as the FLIRT (for “Fast Light Intercity and Regional Train”), it will soon be shipped to Southern California, where it is slated to carry riders on San Bernardino County’s Arrow commuter rail service before the end of the year. In the insular world of railroading, this hydrogen-powered train is a Rorschach test. To some, it represents the future of rail transportation. To others, it looks like a big, shiny distraction.

In the quest to decarbonize the transportation sector—the largest source of greenhouse-gas emissions in the United States—rubber-tired electric vehicles tend to dominate the conversation. But to reach the Biden administration’s goal of net-zero emissions by 2050, other forms of transportation, including those on steel wheels, will need to find new energy sources too. 

The best way to decarbonize railroads is the subject of growing debate among regulators, industry, and activists. Things are coming to a head in California, which recently enacted rules requiring all new passenger locomotives operating in the state to be zero-emissions by 2030 and all new freight locomotives to meet that threshold by 2035. Federal regulators could be close behind.

The debate is partly technological, revolving around whether hydrogen fuel cells, batteries, or overhead electric wires offer the best performance for different railroad situations. But it’s also political: a question of the extent to which decarbonization can, or should, usher in a broader transformation of rail transportation. For decades, the government has largely deferred to the will of the big freight rail conglomerates. Decarbonization could shift that power dynamic—or further entrench it. 

So far, hydrogen has been the big technological winner in California. Over the past year, the California Department of Transportation, known as Caltrans, has ordered 10 hydrogen FLIRT trains at a cost of $207 million. After the Arrow service, the next rail line to receive hydrogen trains is scheduled to be the Valley Rail service in the Central Valley. That line will connect Sacramento to California High-Speed Rail, the under-construction system that will eventually link Los Angeles and San Francisco.

In its analysis of different zero-­emissions rail technologies, Caltrans found that hydrogen trains, powered by onboard fuel cells that convert hydrogen into electricity, had better range and shorter refueling times than battery-electric trains, which function much like electric cars. Hydrogen was also a cheaper power source than overhead wire (or simply “electrification,” in industry parlance), which would cost an estimated $6.8 billion to install on the state’s three main intercity routes. (California High-Speed Rail and its shared track on the Bay Area’s Caltrain commuter service will both be powered by overhead wire, since electrification is necessary to reach speeds of over 100 miles per hour.)  

Further complicating the electrification option, installing overhead wire on the rest of California’s passenger network would require the consent of BNSF and Union Pacific, the two major freight rail carriers that own most of the state’s tracks. The companies have long opposed the installation of wire above their tracks, which they say could interfere with double-stacked freight trains. 

Electrifying all 144,000 miles of the nation’s freight rail tracks would cost hundreds of billions of dollars, according to a report by the Association of American Railroads (AAR), an industry trade group, and even electrifying smaller sections of track would result in ongoing disruptions to train traffic and shift freight customers from trains to trucks, the group claims. Electrification would also require the cooperation of electric utilities, leaving railroads vulnerable to the grid connection delays that plague renewable-energy developers. 

“We have long stretches of track outside of urbanized areas,” says Marcin Taraszkiewicz, an engineer at the engineering and architecture firm HDR who has worked on Caltrans’s hydrogen train program. Getting power to those rugged places can be a challenge, he says, especially when infrastructure must be designed to resist natural disasters like wildfires and earthquakes: “If that wire goes down, you’re going to be in trouble.” 

The AAR thinks California’s railroad emissions regulations are too much, too soon, especially given that freight rail is already three to four times more fuel efficient than trucking. Last year, the AAR sued the state over its latest railroad emissions regulations, in a case that is still pending . Though the group generally prefers hydrogen to electrification as a long-term solution, it contends that this alternative technology is not yet mature enough to meet the industry’s needs. 

A group called Californians for Electric Rail also views hydrogen as an immature technology. “From an environmental as well as a cost perspective, it’s a really circular and indirect way of doing things,” says Adriana Rizzo, the group’s founder, who is an advocate for electrifying the state’s regional and intercity tracks with overhead wire.

Synthesizing, transporting, and using the tiny hydrogen molecule can be very inefficient. Hydrogen trains currently require roughly three times more energy per mile than trains powered by overhead wire. And the environmental benefits of hydrogen—the ostensible purpose of this new technology—remain largely theoretical, since the vast majority of hydrogen today is produced by burning fossil fuels like methane. Natural-gas utilities have been among the hydrogen industry’s biggest boosters , because they are already able to produce and transport the gas. 

Opinions on the merits of hydrogen trains have been mixed. In 2022, following a pilot program, the German state of Baden-Württemberg determined that this technology would be 80% more expensive to operate over the long run than other zero-emissions alternatives. 

Kyle Gradinger, assistant deputy director for rail at Caltrans, thinks there’s been some “Twittersphere exaggeration” about the problems with hydrogen trains. In tests, the hydrogen-powered Stadler FLIRT is “performing as well as we expected, if not better,” he says. Since they also use electric motors, hydrogen trains offer many of the same benefits as trains powered by overhead wire, Gradinger says. Both technologies will be quieter, cleaner, and faster than diesel trains. 

Caltrans hopes to obtain all the hydrogen for its trains from zero-emissions sources by 2030—a goal bolstered by a draft clean-­hydrogen rule issued by the Biden administration in 2023. California is one of seven “hydrogen hubs” in the US, public-private partnerships that will receive billions of dollars in subsidies from the Infrastructure Investment and Jobs Act for developing hydrogen technologies. It’s too early to say whether Caltrans will be able to procure funding for its hydrogen fueling stations and supply chains through these subsidies, Gradinger says, but it’s certainly a possibility. So far, California is the only US state to have purchased hydrogen trains. 

Advocates like Rizzo fear, however, that all this investment in hydrogen infrastructure will get in the way of more transformative changes to passenger rail in California. 

“Why are we putting millions of dollars into buying new trains and putting up all of this infrastructure and then expecting the same crappy service that we have now?” Rizzo says. “These systems could carry so many more passengers.” 

Rizzo’s group, and allies like the Rail Passenger Association of California and Nevada , think decarbonization is an opportunity to install the type of infrastructure that supports the vast majority of fast passenger train services around the world. Though the up-front investment in overhead wire is high, electrification reduces operating costs by providing constant access to a cheap and efficient energy source. Electrification also improves acceleration so that trains can travel closer together, creating the potential for service patterns that function more like an urban metro system than a once-per-day Amtrak route. 

Caltrans has a long-term plan to dramatically increase rail service and speeds, which might eventually require electrification by overhead wire, also known as a catenary system. But at least for the next couple of decades, the agency believes, hydrogen is the most feasible way to meet the state’s ambitious climate goals. The money, the political will, and the stomach for a fight with the freight railroads and utility companies just aren’t there yet.  

“The gold standard is overhead catenary electrification, if you can do that,” Gradinger says. “But we aren’t going to get to a level of service on the intercity side for at least the next decade or two that would warrant investment in electrification.” 

Rizzo hopes that as the federal government puts more railroad emissions regulations in place, the case for electrifying rail by overhead wire will get stronger. Other countries have come to that conclusion: a 2015 policy change in India resulted in the electrification of nearly half the country’s track mileage in less than a decade. The United Kingdom’s Decarbonising Transport Plan states that electrification will be the “main way” to decarbonize the rail industry. 

These changes are still compatible with a robust freight industry. The world’s most powerful locomotives are electric, pulling ore-laden freight trains in South Africa and China. In 2002, Russia finished electrifying the 5,700-mile Trans-Siberian Railway, demonstrating that freight trains running on electric wire can travel very long distances over very harsh terrain.

Things may be starting to shift in the US as well, albeit slowly. BNSF appears to have softened its stance against electrification on a corridor it owns in Southern California, where it has agreed to allow California High-Speed Rail to construct overhead wire on its right of way. Rizzo and her group are looking to make these projects easier by sponsoring state legislation exempting overhead wire from the California Environmental Quality Act. That would prevent situations like a 2015 environmental lawsuit from the affluent Bay Area suburb of Atherton, over tree removal and visual impact, that delayed Caltrain’s electrification project for nearly two years.

New innovations could blur the lines between different kinds of green rail technologies. Caltrain has ordered a battery-­equipped electrified train that has the potential to charge up while traveling from San Francisco to San Jose and then run on a battery onward to Gilroy and Salinas. A similar system could someday be deployed in Southern California, where trains could charge through the Los Angeles metro area and run on batteries over more remote stretches to Santa Barbara and San Diego. 

New hydrogen technologies could also prove transformative for passenger rail. The FLIRT train doing laps in the Colorado desert is version 1.0. In the future, using ammonia as a hydrogen carrier could result in much longer range for hydrogen trains, as well as more seamless refueling. “With hydrogen, there’s a lot more room to grow,” Taraszkiewicz says.

But in a country that has invested little in passenger rail over the past century, new technology can only do so much, Taraszkiewicz cautions. America’s railroads all too often lack passing tracks, grade-separated road crossings, and modern signaling systems. The main impediment to faster, more frequent passenger service “is not the train technology,” he says. “It’s everything else.”

Climate change and energy

The problem with plug-in hybrids their drivers..

Plug-in hybrids are often sold as a transition to EVs, but new data from Europe shows we’re still underestimating the emissions they produce.

• Casey Crownhart archive page

Harvard has halted its long-planned atmospheric geoengineering experiment

The decision follows years of controversy and the departure of one of the program’s key researchers.

• James Temple archive page

Why hydrogen is losing the race to power cleaner cars

Batteries are dominating zero-emissions vehicles, and the fuel has better uses elsewhere.

Decarbonizing production of energy is a quick win 

Clean technologies, including carbon management platforms, enable the global energy industry to play a crucial role in the transition to net zero.

• ADNOC archive page

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The Dept. Of Transportation Lays Out Exactly When an Airline Owes You a Refund

The rule comes amid the DOT's continued effort to advocate for passengers.

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The Department of Transportation (DOT) issued new rules Wednesday requiring airlines to disclose all fees upfront as well as “promptly” provide refunds when they are owed. Under the new rule, travelers are entitled to a refund if an airline cancels or significantly changes their flight, like changing the departure or arrival time by more than 3 hours for domestic flights and 6 hours for international flights, the DOT shared with Travel + Leisure . Travelers can also demand a refund if an airline significantly delays their checked bags (more than 12 hours for domestic flights and 15 to 30 hours for international flights), or if the airline doesn’t provide the ancillary services a passenger purchased like Wi-Fi, seat selection, and in-flight entertainment. Airlines will now be required to issue a refund automatically without a passenger having to request one. The refund must be in the form of cash or the original form of payment, and airlines cannot substitute travel vouchers or other forms of compensation unless the passenger willingly accepts it.

The new rules are part of the DOT’s ongoing effort to expand airline passenger rights and address so-called “junk fees.” They also spell out when travelers are owed a refund, taking it out of the airlines’ hands and making the policy the same for every carrier,

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” Transportation Secretary Pete Buttigieg said in a statement shared with T+L. “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”

When it comes to surprise fees, the DOT will require airlines to tell travelers up front what they charge for a first or second checked bag , a carry-on bag, or for canceling or changing a reservation . The fees cannot be displayed through a hyperlink.

Buttigieg said the new rule “will save passengers over half a billion dollars a year in unnecessary or unexpected fees by holding airlines accountable for being transparent with their customers.”

The new rule does not address family seating fees, but the DOT said it plans to propose a separate rule tackling that. Last year, the DOT launched an online family seating dashboard laying out the policies of 10 major U.S. airlines.

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Check out Moscow’s NEW electric river trams (PHOTOS)

Water transportation has become another sector for the eco-friendly improvements the Moscow government is implementing. And it means business. On July 15, 2021, on the dock of Moscow’s ‘Zaryadye’ park, mayor Sergey Sobyanin was shown the first model of the upcoming river cruise boat.

The model of the electrical boat with panoramic windows measures 22 meters in length. The river tram - as Muscovites call them - has a passenger capacity of 42, including two disabled seats. The trams will also get cutting edge info panels, USB docking stations, Wi-Fi, spaces for scooters and bicycles, as well as chairs and desks for working on the go. The boats will be available all year round, according to ‘Mosgortrans’, the regional transport agency. 

Passengers will be able to pay with their ‘Troika’ public transport card, credit cards or bank cards. 

The main clientele targeted are people living in Moscow’s river districts - the upcoming trams will shorten their travel time in comparison to buses and other transportation by five times, Mosgortrans stated. 

As the river trams are being rolled out, Moscow docks will also see mini-stations, some of which will also be outfitted with charging docks for speed-charging the boats.  

Moscow is set to announce the start of the tender for construction and supply in September 2021. The first trams are scheduled to launch in June 2022 on two routes - from Kievskaya Station, through Moscow City, into Fili; and from ZIL to Pechatniki. 

“Two full-scale routes will be created in 2022-2023, serviced by 20 river trams and a number of river stations. We’ll continue to develop them further if they prove to be popular with the citizens,” the Moscow mayor said .

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War in ukraine, free and up-to-date :), transportation to and from moscow sheremetyevo airport, what is the distance from moscow sheremetyevo airport to the centre of moscow.

The distance to the centre of Moscow (Saint Basil’s Cathedral / Red Square) is 34 kilometres from South Terminal Complex and 42 kilometres from North Terminal Complex. Thus, terminals A and B are further away from the city. Travel time between the airport and the city centre is 1 hour and 5 minutes. Unfortunately, it can be busy on the roads and you should take into account a car journey that takes longer.

From SVO Airport to Moscow City centre by Taxi

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Train aeroexpress to moscow – buy tickets.

The fastest travel option between Moscow Sheremetyevo Airport and the centre of Moscow is the train Aeroexpress. You can get stuck in a traffic jam if you travel by car, taxi or bus, that won’t happen if you take the train. The Aeroexpress commutes between Belorussky Station in the city and the railway station at the airport, located on the south side of the airport at Terminal E. An automated people mover (APM) runs between this station and terminals A and B. The Aeroexpress departs every 30 minutes, travel time is 35 minutes.

From metro station Belorusskaya at Belorussky Station, you can travel by metro to the city centre and other parts of Moscow. The journey time from metro station Belorusskaya to metro station Teatralnaya close to Red Square is only 5 minutes.

Aeroexpress tickets The prices are listed below, an Aeroexpress ticket including a ride with the metro, tram or (trolley) bus costs 560 RUB, the price for a subway ticket is 55 RUB. You can buy tickets for the Aeroexpress at the stations, but it is cheaper to do this online. Please consult website and timetable Aeroexpress for more information.

SAVING TIPS: Tickets can be bought at the airport, but online it is easier and cheaper (450 RUB one way, 900 RUB return). A group ticket can be used by four people and costs 1,100 RUB for a single journey and 1,800 RUB for a return (valid for 30 days). The price is the same online and from the ticket machine. Aeroexpress trains run without stopping, besides you can use free WiFi aboard since early 2015.

Top 5 sights in Moscow

1. Red Square – free! 2. Moscow Kremlin 3. Saint Basil’s Cathedral 4. Moscow Metro Tour of 1.5 hours 5. Communist Walking Tour of 2 hours

Bus and metro to Moscow

It is more economical to travel by bus and metro to the centre of Moscow. Needless to say, taking a direct train is easier and faster. With bus 817 and bus 948 you can get in 35 minutes to metro station Planernaya (northernmost station metro line 7). With bus 851 and bus 949 it takes 25 minutes to metro station Rechnoy Vokzal (northernmost station metro line 2). The price of a bus ticket is 57 RUB or 80 RUB.

From both stations you can take the metro to the centre of Moscow, station Kuznetskiy Most for metro line 7 (travel time: 31 minutes) and station Teatralnaya for metro line 2 (travel time: 23 minutes). Metro station Kuznetskiy Most is a short distance from the world-famous Bolshoi Theatre. The total journey time is at least one hour. If the bus ends up in a traffic jam, the journey can take a lot longer.

Tickets for the subway priced 55 RUB are available from the ticket vending machines. You can also buy a day ticket (yediniy) for public transport in Moscow for 200 RUB, it is valid for 24 hours. During the night you can travel by bus H1 between the airport and the city every half hour. Please consult buses to and from Moscow Sheremetyevo Airport and  website Moscow Metro for more information.

“The metro stations with the most central location in Moscow are Okhotny Ryad (M1), Teatralnaya (M2) and Revolution Square (M3), at a short distance from Red Square, Kremlin and GUM.”

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FACT SHEET: Biden-Harris Administration Announces Rules to Deliver Automatic Refunds and Protect Consumers from Surprise Junk Fees in Air Travel

Newly finalized rules will mandate automatic, cash refunds for cancelled or significantly delayed flights and save consumers over half a billion dollars every year in airline fees

WASHINGTON – Building on a historic record of expanding consumer protections and standing up for airline passengers, the Biden-Harris Administration announced final rules that require airlines to provide automatic cash refunds to passengers when owed and protect consumers from costly surprise airline fees. These rules will significantly expand consumer protections in air travel, provide passengers an easier pathway to refunds when owed, and save consumers over half a billion dollars every year in hidden and surprise junk fees. 

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them - without having to ask,” said U.S. Transportation Secretary Pete Buttigieg . “Today’s announcements will require airlines to both provide passengers better information about costs before ticket purchase, and promptly provide cash refunds to passengers when they are owed — not only saving passengers time and money, but also preventing headaches.”

The rules are part of the Biden-Harris Administration’s work to lower costs for consumers and take on corporate rip-offs. President Biden signed an Executive Order on Promoting Competition in 2021 that encouraged DOT to take steps to promote fairer, more transparent, and competitive markets. 

Requiring Automatic Cash Airline Refunds The first rule requires airlines to promptly provide passengers with automatic cash refunds when owed because their flights are cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided. 

Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how to make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. Passengers would also receive a travel credit or voucher by default from many airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process. 

DOT’s rule makes it simple and straightforward for passengers to receive the money they are owed. The final rule requires refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must promptly issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.   
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees.

Protecting Against Surprise Airline Junk Fees Secondly, DOT is requiring airlines and ticket agents to tell consumers upfront what fees they charge for checked bags, a carry-on bag, for changing a reservation, or cancelling a reservation. This ensures that consumers can avoid surprise fees when they purchase tickets from airlines or ticket agents, including both brick-and-mortar travel agencies or online travel agencies.

The rule will help consumers avoid unneeded or unexpected charges that can increase quickly and add significant cost to what may, at first, look like a cheap ticket. Extra fees, like checked baggage and change fees, have been a growing source of revenue for airlines, while also becoming more complex and confusing for passengers over time. In total, thanks to the final rule, consumers are expected to save over half a billion dollars every year that they are currently overpaying in airline fees.

DOT’s rule ensures that consumers have the information they need to better understand the true costs of air travel. Under the final rule, airlines are required to:

• Disclose baggage, change, and cancellation fees upfront: Each fee must be disclosed the first time that fare and schedule information is provided on the airline’s online platform -- and cannot be displayed through a hyperlink.  
• Explain fee policies before ticket purchase: For each type of baggage, airlines and ticket agents must spell out the weight and dimension limitations that they impose. They must also describe any prohibitions or restrictions on changing or cancelling a flight, along with policies related to differences in fare when switching to a more or less expensive flight.    
• Share fee information with third parties: An airline must provide useable, current, and accurate information regarding its baggage, change, and cancellation fees and policies to any company that is required to disclose them to consumers and receives fare, schedule, and availability information from that airline.   
• Inform consumers that seats are guaranteed: When offering an advance seat assignment for a fee, airlines and ticket agents must let consumers know that purchasing a seat is not necessary to travel, so consumers can avoid paying unwanted seat selection fees.   
• P rovide both standard and passenger-specific fee information:  Consumers can choose to view passenger-specific fee information based on their participation in the airline’s rewards program, their military status, or the credit card that they use — or they can decide to stay anonymous and get the standard fee information.  
• End discount bait-and-switch tactics: The final rule puts an end to the bait-and-switch tactics some airlines use to disguise the true cost of discounted flights. It prohibits airlines from advertising a promotional discount off a low base fare that does not include all mandatory carrier-imposed fees.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration Both of these actions were suggested for consideration by the DOT in the Executive Order on Promoting Competition and build on historic steps the Biden-Harris Administration has already taken to expand consumer protections, promote competition, and protect air travelers. Under the Biden-Harris Administration, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• DOT launched the flightrights.gov dashboard, and now all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs

In addition to finalizing the rules to require automatic refunds and protect consumers from surprise fees, DOT is also pursuing rulemakings that would: 

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, as the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

Travelers can learn more about their protections when they fly at FlightRights.gov . Consumers may file an airline complaint with the Department here . 

Google unveils new updates to make trip planning easier for travelers

Google Maps is launching new updates that are intended to make finding travel inspiration and local recommendations in your destination easier. Users will start seeing these lists of suggestions popping up in Google Maps in more than 40 cities across the U.S. and Canada this week. These updates will also be rolled out globally on Android and iOS mobile platforms later this month.

With this trio of updates, users can discover curated lists of local recommendations from other users and esteemed websites, customize their own lists and access key insights, making vacation planning a breeze and ensuring a seamless on-the-go experience. To access the new features, simply search for a city in Google Maps and and swipe up to see curated lists of places from people who know the city inside and out. You’ll also see lists from such reputable sources as Lonely Planet, the New York Times and OpenTable.

And, when away from home, the question of where to eat is always top of mind. Now, whether you’re a traveler or just want to find a trendy spot in town, you can use new restaurant lists created by Google Maps. These lists will spotlight the eateries people are showing interest in or rating highly on Maps at the time. Google has sorted restaurants into three separate lists based on various criteria, creating indices for trending, top-rated, and hidden gem locations.

The Trending list is updated weekly to spotlight places that experienced a recent spike in popularity on Maps, making it ideal for discovering the latest hot spots.

The Top list showcases the places that the Maps community has consistently shown love for. Use this list to find a neighborhood’s longstanding favorites.

The Gems list is for places that are considered an area's best-kept secrets, highlighting great restaurants that still fly under the radar.

Creating Maps lists allows you to organize places you’d like to visit and places you’ve already been that you might wish to revisit. With the new lists format, users will also be able to more easily arrange their selections for easy reference, as they can now choose the order in which places appear. Simply move them up or down in whatever order you prefer to have them displayed. Users can also link in content from their social media streams, such as their own reviews of a certain venue.

Similarly, to give users a good sense of each place at a glance, Google’s AI pulls key insights to display from the Maps community. When you search a spot, you’ll see select photos and reviews that encapsulate what patrons love about it. The AI function can even help you identify the name of a particular dish and display helpful information based on a restaurant’s menu.

New design updates are also set to give Google Maps a fresh look, including a simplified home screen and new pin colors that make places on the map easier to find.

Trip-planning AI

Google has also just announced an update that’s coming to its Search Generative Experience (SGE), which will enable users to create travel itineraries and compile trip ideas using AI. This means that Google will be taking on other companies that are already applying the generative AI’s capabilities to help travelers plan their trips, such as Mindtrip and Layla.

To come up with its travel recommendations, Google’s AI engine relies upon information from sites across the internet, as well as photos, reviews and other specifics users have submitted about any given place. Conversationally, users can ask the AI something like “plan me a five-day trip to New York City that focuses on entertainment” and receive a sample itinerary that includes local restaurants, attractions and points of interest. Once you’ve constructed your ideal itinerary, you can export it to Gmail, or Google Docs or Maps.

This new capability is currently available only in the U.S. (in English) to those who are signed up for Google’s Search Labs program, which invites users to experiment with early-phase Google Search functions. The company has not stated if or when this function will become more widely available. According to TechCrunch, Google is not only testing out new realms for using generative AI, it’s also gathering data about consumers’ travel purchasing intent, which would support its wider ad business.

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'Conan O'Brien Must Go' is side-splitting evidence of life beyond late night TV

Eric Deggans

Conan O'Brien dresses as a Viking in Norway. Conaco/Max hide caption

Conan O'Brien dresses as a Viking in Norway.

To be honest, when I first heard Conan O'Brien was ending his TV talk show in 2021, I assumed news that he might turn to variety shows and online programs to continue his career was some combination of face-saving and wishful thinking.

But after watching the four episodes of his new Max series Conan O'Brien Must Go , it's now obvious — even to a thickheaded critic like me — that leaving late night TV really was liberating for O'Brien. He's leveraged his unique sensibility into several different podcasts, a deal with Sirius XM , specials featuring other stand-up comics and now this travel series for Max — which resembles jokey specials he did for cable channel TBS back in the day.

And as the late night TV genre crumbles under sagging viewership and the decline of traditional media, O'Brien's renaissance also provides an example for the future — where fertile comedy minds and talented performers can spread their work over a much larger canvas.

Pop Culture Happy Hour

Is conan o'brien the best 'hot ones' guest ever discuss., learning a lesson from 'hot ones'.

O'Brien already made a splash recently with his brilliantly maniacal appearance on the interview-while-eating-hot-wings show Hot Ones , slobbering over hot sauces while claiming, as he was checked over by a fake doctor, that "I'm fine! I'm perfectly f*****g fine!"

This is the place where O'Brien shines — he's called it "this strange phantom intersection between smart and stupid" — and it's on full, freakish, super silly display in every episode of Conan O'Brien Must Go .

The conceit of the show is pretty simple. O'Brien heads overseas to visit average folks in Norway, Argentina, Thailand and Ireland who had once Zoomed in to speak with him on the podcast Conan O'Brien Needs a Fan . Sometimes the visits seem like a surprise — he catches one aspiring Norwegian rapper in shorts and Crocs after popping up on his doorstep — and others seem a bit more planned, including his visit to a radio show with about four listeners in Buenos Aires.

Each episode begins with a solemn monologue which sounds like it is delivered by the film world's most eccentric voice, German filmmaker and actor Werner Herzog (he's not credited in the show and when asked, a publicist at Max shared a quote from O'Brien: "I can neither confirm nor deny the voice in question.")

The torturous accent by "Herzog" makes every line sound absurdly hilarious, describing O'Brien as "the defiler ... with dull, tiny eyes ... the eyes of a crudely painted doll ... he scavenges in distant lands, uninvited, fueled by a bottomless hunger for recognition and the occasional selfie."

Now that's smart. And oh so stupid.

A funhouse mirror version of a travel show

O'Brien performs onstage with a fan in Norway Conaco/Max hide caption

O'Brien performs onstage with a fan in Norway

Fans of O'Brien's Conan Without Borders specials on TBS already know what his style is when he tackles a travel show — throwing himself into outrageous reactions and situations while working his quirky brand of improvised conversations with hapless bystanders.

In the Max series Conan O'Brien Must Go , that includes O'Brien offering screechy vocals onstage during a performance of a Norwegian emo/rap band. Or asking provocative questions of a couple therapist/sex expert. Or getting beat up in a "fight" with a 10-year-old boy in a bar.

It's all an excuse for O'Brien to unleash his energetic wit, taste for silly absurdity and skill at drawing laughs from sympathetic — if often befuddled — strangers. Whether you enjoy this special will depend on how you feel about O'Brien's style, which can feel a bit like the world's best class clown doing everything possible to make you crack a smile.

(Rent a family in Norway so they can say goodbye when he gets on a SeaCraft? Check. Get local artists to paint a mural of O'Brien, a soccer star and The Pope on the side of a building in Argentina? Double check.)

'Conan O'Brien Needs A Friend' Is A Joke Name For A Podcast — Sort Of

But what amazes in a larger sense is how O'Brien has turned his sensibility into a comedy brand to fuel work on many different platforms. And, at age 60, with more than 30 years as a comedy star, he's been released from the shackles of any genre to shine wherever he chooses — whether it's an episode of Hot Ones or a streaming service which sometimes looks like a collision between True Detective and 90 Day Fiancé .

Leaving late night TV as late night left him

I'm old enough that I started covering TV not long after O'Brien made his first move from the shadows of life as a comedy writer – he worked on Saturday Night Live and The Simpsons — to succeed David Letterman in 1993 as host of NBC's show Late Night (now hosted by Seth Meyers). Back then, NBC gave O'Brien years to figure out the show, honing his smartly serious comedy in a way that would inspire then-teenage fans like Seth Rogen and Bill Hader .

O'Brien left NBC after a disastrous deal where the network tried to make him host of its venerated late night program The Tonight Show and also keep its former host Jay Leno at the network. He moved to a late night show on TBS in 2010, but even then, there was a sense that his creativity was a bit hemmed in by the format.

After 28 Quirky Years, Conan O'Brien Is Leaving Late Night

By the time he left his TBS show Conan for good, it seemed O'Brien was already caught in a trend which would hobble other late night shows — as young viewers consumed his content online and ratings on cable dropped.

Now, with a podcast and digital media company worth many millions and growing status as a TV comedy legend still willing to do almost anything for a laugh, O'Brien is proving there is a successful life beyond late night.

Particularly, if you have the talent to play the fool while leaving little doubt you're also the smartest person in the room.

Enough with airline hidden fees: DOT rules take aim at 'corporate rip-offs'

The Department of Transportation announced new rules on Wednesday to better protect airline passengers against “costly surprise airline fees,” the agency said.

As part of the Biden-Harris Administration’s efforts to crack down on “corporate rip-offs,” two new air travel rules were finalized. The rules mandate airlines to pay full refunds in a timely and straightforward manner and ensure transparency regarding fees associated with air travel.

The new regulations are expected to save consumers over half a billion dollars each year in hidden junk fees, the DOT said. 

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them – without having to ask,” Secretary of Transportation Pete Buttigieg said in a statement. 

“Today’s announcements will require airlines to both provide passengers better information about costs before ticket purchase, and promptly provide cash refunds to passengers when they are owed – not only saving passengers time and money, but also preventing headaches.”

Learn more: Best travel insurance

What to know about the newly finalized rules for airline passengers:

What are the new rules from the DOT and how do they impact passengers?

The first new regulation will simplify the process for airline passengers to get what they’re owed by requiring airlines to give automatic cash refunds. Passengers can get these refunds when their flights are “cancelled or significantly changed, their checked bags are significantly delayed, or the ancillary services, like Wi-Fi, they purchased are not provided,” the announcement said. 

The second will require airlines and ticket agents to be upfront about any hidden fees, such as checking a bag or changing a flight, to help “consumers avoid unneeded or unexpected charges that can quickly increase and add significant cost to what may, at first, look like a cheap ticket.” Airline fees, increasingly common for airlines to boost their profit, have grown “confusing” for passengers.

Both rules will go into effect in about six months, or around the end of October, the agency said.

Making the skies more accessible: This proposal would help the DOT 'more easily penalize airlines' that damage wheelchairs

How will the new rules make getting refunds from airlines easier? 

Getting a refund from airlines is a long-winded and often complicated process. Sometimes, passengers end up getting a travel credit or voucher instead of an actual reimbursement or just a partial refund. Under the new regulation, refunds will be much more straightforward. 

Airlines must promptly provide automatic refunds without passengers explicitly requesting them, and the refunds must be issued in the original payment method used to make the purchase.  

How fast will the refund get to me?

Airlines will have seven business days to make full refunds for credit card purchases and 20 calendar days for other payment methods. 

How else is the DOT cracking down on hidden airline junk fees? 

It can be tricky to know exactly how much your final airline ticket will cost due to hidden fees. What may look like a low price at first can quickly add up. Airlines will now have to disclose any baggage, change and cancellation fees and policies before purchases are made – and it has to be clear and upfront, not hidden behind a hyperlink. Airlines will also need to be transparent about weight and dimension limitations. Third-party websites such as Expedia or Booking.com will also be required to display this information. 

These days, it’s common for people to pay for seat selection, especially for the lowest price fares, but carriers will now need to inform consumers that seats are guaranteed and it’s unnecessary to pay for one.

The DOT is also banning airlines from using bait-and-switch tactics, in which an airline advertises a discounted fare that doesn’t include mandatory fees that drive the ticket price up. 

Kathleen Wong is a travel reporter for USA TODAY based in Hawaii. You can reach her at [email protected] .