safari non trova server netflix

How to Troubleshoot Netflix Not Loading on Safari?

Netflix is a popular streaming platform that offers a wide range of movies, TV shows, and documentaries for its subscribers. However, sometimes users may encounter issues when trying to access Netflix, particularly on the Safari browser. In this article, we will explore the possible reasons behind Netflix not loading on Safari and provide some solutions to help you resolve the issue.

One of the common reasons why Netflix may not load on Safari is an outdated browser version. It is essential to keep your browser up to date to ensure compatibility with websites and improve security. To update Safari, follow these steps:

1. Open the App Store on your Mac. 2. Click on the Updates tab in the top navigation bar. 3. If an update for Safari is available, click on the Update button next to it.

If you are using an older version of Safari that does not support the latest features required by Netflix, you may need to consider upgrading your operating system to a newer version compatible with the latest Safari release.

Another potential cause of Netflix not loading on Safari is related to cookies and site data. Safari’s privacy settings may be blocking the necessary cookies required for Netflix to function correctly. To check and adjust these settings, follow these steps:

1. Open Safari and click on Safari in the menu bar. 2. Select Preferences from the drop-down menu. 3. Go to the Privacy tab. 4. Make sure the setting for “Block all cookies” is unchecked. 5. Additionally, ensure that the option “Prevent cross-site tracking” is also unchecked. 6. Close the Preferences window and try accessing Netflix again.

Sometimes, changing the user agent in Safari can help resolve compatibility issues with certain websites, including Netflix. To change the user agent, follow these steps:

1. Open Safari and click on Safari in the menu bar. 2. Select Preferences from the drop-down menu. 3. Go to the Advanced tab. 4. Check the box that says “Show Develop menu in menu bar.” 5. Close the Preferences window. 6. Click on Develop in the menu bar and select User Agent. 7. Choose an older version of Safari from the list (e.g., Safari 4.1). 8. Attempt to load Netflix again.

If none of the above solutions work, it is worth checking if there is an internet outage in your area. Sometimes, network issues can prevent Netflix from loading properly. You can contact your internet service provider or check their website for any reported outages.

Additionally, router or modem issues, as well as incorrect network settings, can interfere with Netflix’s connectivity. Try the following steps to address these potential problems:

1. Restart your router and modem by unplugging them from the power source, waiting for a few seconds, and plugging them back in. 2. Make sure the network settings on your device are correct. Check if you are properly connected to your Wi-Fi network and that the signal strength is strong.

If all else fails, you can also try resetting your network’s connection entirely. This can help resolve any lingering network issues that may be affecting Netflix. To reset your network connection, follow these steps:

1. Disconnect your router and modem from the power source. 2. Wait for about 5 minutes. 3. Plug them back in and allow them to restart. 4. Reconnect your device to the network and try accessing Netflix again.

If you’re experiencing issues with Netflix not loading on Safari, it is recommended to ensure your browser is updated, adjust privacy settings to allow cookies and site data, change the user agent if needed, and check for any internet outages or network issues. By following these steps, you should be able to resolve the problem and enjoy your favorite Netflix content on Safari once again.

Why Can’t You Log Into Netflix On Your Macbook?

There could be several reasons why you are unable to log into Netflix on your Macbook. Here are some potential causes and troubleshooting steps to help you resolve the issue:

1. Clear cache and cookies: – Open Google Chrome on your Macbook. – Click on the three-dot menu at the top-right corner. – From the drop-down menu, select “Settings.” – In the left-hand menu, choose “Privacy and security.” – Select “Cookies and other site data.” – Ensure that the setting for “Clear cookies and site data when you quit Chrome” is turned off. – Try logging into Netflix again.

2. Disable VPN or proxy: – If you are using a VPN or proxy service, it may interfere with Netflix’s authentication process. – Disable the VPN or proxy temporarily and attempt to log in again.

3. Check internet connectivity: – Ensure that your Macbook is connected to the internet. – Test your internet connection by visiting other websites or using other online services. – If there are any issues with your internet connection, resolve them first before attempting to log into Netflix.

4. Update Chrome and macOS: – Make sure you are using the latest version of Google Chrome. – Check for any available updates for macOS as well. – Outdated software can sometimes cause compatibility issues with certain websites.

5. Disable browser extensions: – Some browser extensions may interfere with Netflix’s login process. – Disable any extensions related to privacy or security temporarily. – Restart Chrome and try logging into Netflix again.

6. Clear DNS cache: – Open the Terminal application on your Macbook. – Type the command “sudo killall -HUP mDNSResponder” (without quotes) and press Enter. – Enter your admin password when prompted. – Restart Chrome and try logging into Netflix.

7. Try a different browser: – If the issue persists, try using a different browser like Safari or Firefox to log into Netflix. – This will help determine if the problem is specific to Google Chrome.

If none of the above steps resolve the issue, it is recommended to reach out to Netflix support for further assistance. They may be able to provide more specific troubleshooting steps based on your account and device configuration.

How Do You Watch Netflix On Safari?

To watch Netflix on Safari, follow these steps:

1. Open Safari and go to the Netflix website. 2. If you don’t see the Develop menu in the menu bar, open Safari Preferences. 3. In the Preferences window, click on the Advanced tab. 4. Check the box that says “Show Develop menu in menu bar”. 5. Close the Preferences window. 6. Now, in the menu bar at the top of the screen, click on Develop. 7. In the Develop menu, select User Agent. 8. From the options that appear, click on “Safari 4.1”. 9. Safari will now reload the Netflix website, simulating an older version of the browser. 10. Once the page loads, you should be able to sign in and start watching Netflix content.

Note: Simulating an older version of Safari may affect the overall browsing experience on other websites. Remember to switch back to the default User Agent when you’re done watching Netflix to ensure optimal performance on other sites.

Why is the Netflix App Not Loading?

There could be several reasons why the Netflix app is not loading on your device. Here are some possible causes and solutions to resolve the issue:

1. Internet connectivity issues: – Check if you have a stable internet connection by opening other websites or apps on your device. – If there is an internet outage in your area, contact your internet service provider (ISP) to check for any known issues. – Restart your router or modem by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. – Verify that your Wi-Fi connection is strong, or try connecting your device directly to the modem using an Ethernet cable to rule out any Wi-Fi-related issues.

2. Netflix server problems: – Sometimes, Netflix may experience temporary server issues, resulting in the app not loading. In such cases, you can visit the Netflix website (www.netflix.com) and check their status page or social media accounts for any reported problems. If there are server issues, you may need to wait until they are resolved.

3. Outdated Netflix app: – Ensure that you are using the latest version of the Netflix app. Go to your device’s app store (e.g., Google Play Store, Apple App Store) and check for any available updates for the Netflix app. Install the updates if needed.

4. Incorrect network settings: – Verify that your device’s date and time settings are accurate. Incorrect date or time settings can cause issues with the Netflix app. – Check if any VPN or proxy settings are enabled on your device. Netflix may not work properly with certain VPN or proxy configurations. Disable them and try accessing Netflix again.

5. Device-related issues: – Restart your device to clear any temporary glitches or background processes that may be affecting the Netflix app. – If the issue persists, uninstall the Netflix app from your device and reinstall it. This can help resolve any app-specific issues or corrupted files.

If none of these solutions work, you may want to contact Netflix support for further assistance. They can provide specific troubleshooting steps based on your device and account details.

Netflix is a popular streaming service that offers a vast range of movies, TV shows, documentaries, and original content for its subscribers. It provides a convenient and affordable way to access a wide variety of entertainment options, right at your fingertips.

Netflix has revolutionized the way people consume media, allowing users to stream content on-demand from any device with an internet connection. With a user-friendly interface and personalized recommendations, it has become a go-to platform for many individuals seeking entertainment.

One of the key advantages of Netflix is its extensive library of content. From classic movies to the latest TV series, there is something for everyone. The platform also invests heavily in producing its own original content, which has received critical acclaim and garnered a large following.

Furthermore, Netflix offers flexibility in terms of when and where you can watch your favorite shows and movies. Whether it’s on your TV, computer, tablet, or smartphone, you can enjoy your chosen content at your convenience.

Another notable feature is Netflix’s recommendation algorithm, which suggests content based on your viewing history and preferences. This personalization enhances the user experience by helping you discover new shows and movies that align with your interests.

Netflix also provides the option to download content for offline viewing, allowing you to enjoy your favorite shows and movies while on the go or in areas with limited internet access.

Netflix has revolutionized the way we consume media, offering a vast library of content, convenience, and personalization. With its user-friendly interface and affordable pricing plans, it has become a go-to platform for entertainment seekers worldwide.

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How To Fix Netflix Not Working On Your Mac (inc. Safari and M1/M2/M3 Macs)

There’s nothing more frustrating than kicking-back to watch a movie or TV series and finding that Netflix is not working properly on your Mac.

Unfortunately there’s no official Netflix app for Macs so Netflix streaming problems via a web browser are very common on macOS.

This means there’s also no official way to download Netflix content on a Mac although there are workarounds to watch Netflix offline and download shows on a Mac .

The most common Netflix playback issues on macOS are things such as cache problems, plugin failure error messages, a black screen with no player controls, external monitor issues, mysterious n8151, n8010 and 2105 error codes and other problems caused by adware.

Often, these streaming issues can be fixed with a few of the solutions suggested here.

Note that if you’re experiencing buffering on Netflix or slow streaming speeds , you might find that using a VPN helps .

Using NordVPN can speed up your internet connection to prevent buffering on Netflix as it re-routes traffic around Internet Service Providers (ISPs) that throttle your bandwidth when streaming.

Using a VPN also allows you to watch Netflix in another country other than the one you are in as a VPN re-routes your traffic around regional restrictions.

You May Also Like:

• How To Watch Netflix Offline on Mac

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Before You Start

1. clear your netflix browser cookies, 2. netflix error s7361-1253, 3. run windows on your mac, 4. netflix & safari problems, 5. use html5 to stream netflix, 6. activate auto-play in safari, 7. use a netflix streaming device, 8. netflix display errors in safari using html5, 9. ads or popups when streaming netflix, 10. force netflix to play in hd or hdr on your mac, 11. force netflix to play in 4k (ultra hd), 12. use an unofficial netflix app, 13. fix silverlight netflix issues on older macs, 14. safari problems with silverlight, 15. uninstall silverlight on mac automatically, 16. uninstall silverlight on mac manually, 17. silverlight problems in firefox, and finally….

Before you start tearing your hair out trying to work out why Netflix isn’t working on your Mac, we strongly advise checking the Netflix Service Status Page .

Very often when Netflix isn’t working it’s because there’s been a serious server outage or technical issue which will be displayed on the service status page with a message like “We are having technical issues on netflix.com right now. Please try again later.”

If this is the case, then none of the solutions we cover here will help. You’ll just have to wait until Netflix has restored the service – which doesn’t usually take long.

With this in mind then, here are the most common ways to fix Netflix streaming problems on a Mac.

If your cookies are outdated or corrupted then Netflix won’t play on your Mac. It’s easy to fix this however.

Simply go to netflix.com/clearcookies and Netflix will automatically clear your cookie cache and sign you out of Netflix.

Then just sign-in again to Netflix to start watching a movie or TV show.

If you’re seeing the message “Netflix Error S7361-1253” then it’s probably because you need to update macOS .

To check which version of macOS you are using, do the following:

• Go to the Apple logo in the top left corner of your screen.
• Click on About This Mac from the Menu that drops down.

If it shows that you are still using macOS El Capitan, then Netflix can’t use HTML5 to stream to your browser and you’ll need to update to the latest version of macOS.

If you’re not sure how to do this, you can find full instructions how to update a Mac here .

One solution to Netflix playback problems on Mac is to run Windows on your Mac using software such as Parallels .

This enables you to use the Netflix Windows app to watch Netflix shows within Windows on macOS.

There are various ways to run Windows on a Mac and we recommend our guide on the best ways to install Windows on a Mac for more on this.

Mac users with Macs that were made before 2011 got a nasty shock when they updated to Safari 12 which was released in 2018.

Those with older Macs suddenly found that Safari 12 no longer supported the Silverlight plugin that pre-2011 Macs needed to play Netflix.

In 2014 Netflix started switching from using Microsoft’s Silverlight plugin to HTML5 to stream video and the latest versions of Safari 12 to Safari 17 all use HTML5 to stream video.

However, Macs made before 2011 (except a select few) can’t use HTML5 for streaming but could still keep using Silverlight to watch Netflix in 1080p.

You need a Mac from 2012 onwards to be guaranteed of being able to stream Netflix in HTML5.

Unfortunately for security reasons, Apple decided to stop supporting Silverlight in Safari 12 which means if you’ve got an older Mac, you can no longer watch Netflix in Safari.

Usually Netflix will keep prompting you to install Silverlight but Safari can’t install it anymore.

If it says your Mac is at least from early 2011 and you’re running macOS El Capitan or later, you should be able to stream Netflix in HTML5.

If however your Mac is from 2010 or earlier, you’ve got these options:

• The easiest solution is to use another browser to watch Netflix preferably Mozilla Firefox or Google Chrome . You can also use the lesser known Opera browser. Firefox, Chrome and Opera still support the Silverlight plugin so you’ll be able to watch Netflix although the maximum resolution will be 720p on older Macs.
• If you use Apple’s Time Machine , restore an earlier back-up of your Mac so that you can go back to Safari 11. This is a more drastic solution but will basically roll-back your Mac to an earlier state. Note that any other applications or changes you’ve made to your Mac since the roll-back will be lost.
• Use Apple TV to stream Netflix instead. If you haven’t got one, an Apple TV is a modest investment which allows you to watch Netflix and a whole host of other channels on your TV.
• Use an iPad to stream Netflix. Although there’s no Netflix app for Macs, there is an official Netflix app for iPads . The iOS app also allows you to download Netflix shows and movies on your iPad for offline viewing.

If you’re using a Mac made in 2011 and still using Silverlight to stream Netflix, you should definitely switch to HTML5 to solve any playback problems.

Silverlight causes a multitude of problems streaming on Macs and as you’ll see, half of this troubleshooting article covers ways of fixing them.

Since 2014, these problems were eliminated when Netflix moved to using HTML5 to stream movies in full 1080 HD.

To ensure that you’re watching Netflix using HTML5, follow these instructions:

1. Newer Macs: Upgrade to the latest version of macOS Sonoma and use Safari, Firefox, Chrome or Opera

If you’re already running macOS El Capitan or above, Safari, Firefox, Chrome and Opera automatically support Netflix streaming in HTML5.

To upgrade to Sonoma though, you must have an Apple Silicon Mac with the M1 or M2 chip (although some Intel chip Macs are supported by it).

You can see which Macs are supported by macOS Sonoma here .

You can also install macOS Sonoma on unsupported Macs although it’s not easy unless you’re an experienced Mac user.

If your Mac doesn’t support Sonoma, your best option is to update to the previous version of macOS which is macOS Ventura via the Mac App Store.

2. Older Macs: Switch to Google Chrome

If you’re still using an older version of OS X (from OS X 10.6 Snow Leopard onwards) Google Chrome allows you to stream Netflix in HTML5 on older versions of OS X although you must “force” it to do so.

Simply open Netflix in Google Chrome, go to Netflix Playback Settings and select Prefer HTML5 player instead of Silverlight:

Close Chrome and then reopen it and you should find Netflix plays using the HTML5 player instead of Silverlight.

For more, you can see the full system requirements on Mac for streaming Netflix in HTML5 here .

If you’re sure Safari is using HTML5 to stream Netflix but still having problems, make sure that video Auto-Play is activated for websites.

To do this go to Safari > Preferences and select the Website tab across the top. Make sure that Auto-Play is enabled.

It’s also worth checking nothing is blocking Netflix under the Content Blockers options too. When you’ve done, reload the page to see if Netflix starts working again.

If you regularly have problems streaming Netflix on your Mac, you may want to consider getting a dedicated box to stream Netflix or a USB TV stick such as the Amazon Fire TV Stick .

These plug into your Mac’s USB port and are far more efficient at streaming Netflix than your Mac. You’ll also get other benefits such as access to Hulu (Limited Offer: $5.99 per month) , ESPN and HBO Now.

While Silverlight is the main culprit for problems with Netflix, HTML5 isn’t without its problems sometimes.

One common problem is that when you try to watch Netflix in Safari with external monitors connected to your Mac, HTML5 may not work.

Some users report experiencing a “Please ensure your monitor is HDCP compliant and is not mirrored using airplay” error when trying to play Netflix videos using Safari in HTML5 mode.

It seems to mostly affect those using a Thunderbolt-VGA adapters and although there is no official solution or fix for this problem, there are a few tricks that have worked for some. They are:

The in the Develop menu in Safari, select an older version of Safari:

This basically makes Safari revert back to an older version that Netflix works properly with. Note that if you open a new tab, you’ll have to do this process again. Other fixes include:

• If you’re using DisplayLink drivers for your monitor, updating to the latest DisplayLink drivers can also help.
• Try using a a Thunderbolt-DVI adapter instead
• Switch to Chrome for Netflix streaming
• If you’re getting a “Plugin Failure” error message when connecting an external monitor, it may be a conflict between Netflix and your graphics card.

If you’ve got a newer MacBook Pro, it has two graphics cards – an integrated HD Graphics 4000 card and a more powerful discreet Nvidia GT 650M card.

Your Mac switches between the two silently in the background depending on the demands of your Mac.

Silverlight will not work if your Mac is using the discreet graphics card which it often switches to if you plug-in an external monitor.

To fix this, all you have to do is close down all other apps (including your browser) and unplug the external monitor to make your Mac switch to the default Integrated graphics card.

Restart your browser and open Netflix and start watching a movie or show.

You can then re-attach the external monitor and it will work.

You can download a useful app called gfx which tells you which graphics card your Mac is using and allows you to force your Mac to use either the integrated or discreet graphics card (although not if you’ve got an external monitor attached).

If you’re getting ads and popups when streaming Netflix on your Mac, then it’s possible adware or malware is installed on your Mac.

Adware and malware can get installed on your Mac when you accidentally click on malicious ads or install an application which is bundled with adware or malware.

Fortunately, it’s easy to get rid of adware on Mac by using Malwarebytes for Mac . You can read more about how to remove adware on Mac here .

Netflix automatically chooses the bitrate to play videos on your Mac based on your connection speed and even if you have a fast connection, it doesn’t always select HD by default.

To force Netflix to play in HD on a Mac simply click on the video window to make sure it’s selected, hold down the Control+Shift+Option+S keys at the same time and Netflix will manually switch to HD.

You can also watch Netflix in HDR on supported Macs by following these instructions on how to watch HDR on a Mac .

You can force Netflix to stream in 4K on a Mac (UltraHD) as long as it has Apple Silicon processor or Apple T2 Security chip.

If you’re using an external monitor, it will also of course need to support 4K or be a 5K monitor. External displays must have a minimum refresh rate of 60Hz and be connected with an HDCP 2.2 rated cable.

To make Netflix stream in 4K make sure you have to the following:

macOS Big Sur 11.0 or later on your Mac.

• The latest updated version of Safari for your version of macOS
• Make sure your Netflix subscription supports streaming in UHD.
• Check that your internet connection supports speeds of 15 megabits per second or higher.
• Set the Netflix Streaming quality to Auto or High.

Although there is no official Netflix app for Macs there is an official Netflix app for iPad and iPhone which allows you to watch Netflix movies and TV shows within the app.

The iOS app also allows you to watch Netflix offline on your iPad and iPhone.

There are also some unofficial Netflix apps available for Mac.

However, in general we don’t recommend them because they basically have all the same problems as using a browser.

If you’re using a pre-2011 Mac you’ll still have to use Silverlight in Chrome, Firefox or Opera to stream Netflix. If you’re having playback problems then it’s almost certainly because of the troublesome Silverlight plugin.

Silverlight is a plugin by Microsoft which Netflix used to deliver video to users although as we’ve already made clear, it’s now been replaced by the more reliable HTML5 standard on Macs made from 2011 onwards.

Note that there’s no version of Silverlight for PPC Macs and no way to make Netflix work on a non-Intel Mac .

Even if you can find an old version of Silverlight to install on your PPC Mac, Netflix will request you to upgrade to an Intel Mac before it will play anything so it’s not even worth trying.

The first thing to do is to make sure you definitely have Silverlight installed by going to the Silverlight test page . If Silverlight is installed on your Mac, you should see something like the following result on the Silverlight test page.

If you haven’t got it installed at all, you can download it from Microsoft or simply try to play a video in Netflix which will prompt you to perform the installation automatically.

Netflix also provides full instructions how to install Silverlight on a Mac here .

If you’re installing Silverlight for the first time, you may receive the message “ Silverlight.dmg cannot be opened because it is from an unidentified developer “.

This is a security measure in the latest versions of macOS to prevent applications being installed that have not been verified by Apple on the Mac App Store.

To bypass this Right-click or Ctrl click on “Silverlight.pkg” and then click “ Open” and select the option that reads: “Silverlight.pkg” is not from the Mac App Store.

Are you sure you want to open it? Opening “Silverlight.pkg” will always allow it to run on this Mac. Installation will then continue as normal

If you’ve already got Silverlight installed and it’s fully updated, then it’s likely something has gone wrong with the plugin.

The real problems start when this plugin starts to malfunction so if you’re experiencing problems with Silverlight, there are various fixes and solutions you can try described below.

Signs that something is wrong with Silverlight on Mac are errors such as:

• Being constantly prompted to reinstall Silverlight (known as “install looping”)
• Getting an error code such as error 2104, error 2015, error n8151 or error n8010
• Videos not loading
• Blank or black screens with no player controls
• Silverlight keeps crashing
• Videos keeps freezing
• Netflix is choppy
• Netflix full screen mode is not working
• “Netflix plugin failure” error messages

If you’re experiencing any of the above, here is a complete list of steps how to fix them. There are also specific problems with Netflix in Firefox on Mac, which we’ve gone into more detail further down.

• If Netflix keeps asking you to reinstall Silverlight even though it’s already installed, it may be because your browser is trying to access an outdated or corrupted cookie file. To fix this, make sure you are logged-into Netflix and go to https://www.netflix.com/clearcookies . You will then be automatically logged-out of Netflix. Go to Netflix Home then Member Sign In to log back in and try to play a movie or TV show again.
• If this doesn’t work and you’re using Chrome, check that Silverlight is definitely installed by typing: chrome://plugins/ into the Chrome URL bar and scroll down the list to see if Silverlight is installed and enabled

• If you have the HTTPS Everywhere plugin installed, disable it by clicking on the HTTPS Everywhere icon.

• Disable any antivirus software you may be using.

If you’re using Safari 11 or earlier, you must ensure that Safari isn’t blocking Netflix access to the Silverlight plugin. To do this:

• Go to “Preferences” in Safari in the top Menu bar
• Click the “Security” tab and then go down to “Manage Website Settings…”

• Select “Silverlight” in the plugins list. If you see the critical security issue warning, make sure you update the plugin first.

• If everything is OK, select the Silverlight plugin on the left, and make sure that “Allow” or “Always Allow” is selected. You can also select “Ask” if you prefer to be asked before Silverlight is accessed by Netflix. You can read more on Safari plugin settings here .

If none of this works, then it’s probably a more fundamental problem related to your Silverlight plugins folder for which the only solution is to completely uninstall Silverlight.

The problem is that Silverlight is notoriously hard to remove properly on Mac and you need to perform some manual removal.

Next we show you a few ways to make sure that Silverlight has bee completely uninstalled on your Mac.

• If you have more than one user account on your Mac, the Silverlight plugin is duplicated in both your Root Library folder and User Library folder. You must therefore go to:  ~/Library/Internet Plug-Ins in your local folder and clear out old versions of the plugin which are causing the problem. The problem is that Netflix has probably been constantly trying to access the outdated local user version rather than the root version. The solution is to fully uninstall and reinstall the Silverlight for Netflix plugin by following these instructions:
• Close any browsers that are open e.g. Firefox, Safari, Chrome etc.
• Install a free app removal utility called AppCleaner
• Search for Silverlight and then select the installed components that AppCleaner automatically finds and delete them:

You can still install it however by r ight-clicking or holding down the Ctrl key and clicking on Silverlight.pkg. Select  Open on the pop-up menu and then click Open on the prompt that says “Silverlight.pkg” is not from the Mac App Store.

Are you sure you want to open it? Opening “Silverlight.pkg” will always allow it to run on this Mac.”

You can then complete the installation of Silverlight on your Mac and Netflix movies should now play as normal.

• /Library/Internet Plug-Ins/Silverlight.plugin
• /Library/Receipts/Silverlight.pkg
• /Library/Receipts/Silverlight_W2_MIX.pkg
• /Library/Internet Plug-Ins/WPFe.plugin
• /Library/Receipts/WPFe.pkg

• Then go back to Macintosh HD and select System and then Library , Internet Plugins and make sure any Silverlight files are deleted.

• Finally, go to back to Macintosh HD and select Library, Application Support , Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight.

Firefox can be particularly fussy when it comes to Silverlight on Mac. If you’re seeing an error page or a black/blank screen when trying to watch Netflix on your Mac then again, it’s probably due to a problem with the Silverlight plugin.

This can be due to various issues but often it’s because Silverlight is not updated properly and Firefox automatically disables the plugin for security reasons.

Make sure that Silverlight is Enabled in Firefox by going to the Tools menu and selecting Add-Ons . Click on Plugins and make sure that Silverlight is enabled.

If Silverlight is enabled and Netflix still doesn’t work, follow this checklist to fix the problem:

• Close Firefox.
• Follow the uninstall instructions above using AppCleaner to make sure you have completely removed Silverlight from your Mac.
• Open Firefox and go to the Silverlight DRM Test page . Click on the box that says Install Microsoft Silverlight.

The Silverlight installation file will be downloaded onto your Mac. Double click on it to launch the Silverlight for Mac Browser Plug-In installer.

If you can see the video, Silverlight for Mac is working correctly in Firefox and you should be able to watch Netflix in Firefox.

If none of the above fixes Silverlight, try the following solutions:

• Go to the Tools menu, select Add-ons and the Extensions tab and disabling any other add-ons that may be blocking Silverlight especially ad blockers or tracking blockers such as Adblock Plus, Flashblock or Ghostery.
• Some folders in macOS are hidden from view and may cause Silverlight to give you a N8156-6013 error, n8151 error or n8010 or error 2105. You must unhide your Library folder and delete some folders. To unhide folders in macOS, install invisibliX which allows you to easily toggle hidden files. You must then delete the PlayReady folder in your Library in both your User folder and your Macintosh HD . There’s no need to restart your Mac afterwards – Netflix should start working again.

We hope these tips have got Netflix working again on your Mac.

If Netflix still isn’t working on your Mac, make sure that your Netflix subscription is still valid.

If you’ve checked this, you can always try using the Netflix Help Center although it’s not that helpful for Mac users.

If you want to know how to record Netflix on Mac, you might also be interested in our article on how to capture Netflix videos on Mac .

For any other issues or problems you are having with Netflix on your Mac, let us know in the comments below.

I have Safari 14 and still suffers from this problem. So I downloaded the latest version of Opera browser and Netflix works.

Hi, none of these solutions have worked. I’m not sure if I have the problem that these solutions fix however. Not sure. Anyway, when I try to go into netflix on my MacBook Pro (pretty new, newest software updates and stuff), it either won’t load because netflix “closed the connection”, “didn’t send a signal”, or it loads but it the homepage looks like none of the art was added, I can’t see the shows, and there are a ton of countries listed. However, this only happens when I’m at home, so I thought it was a problem with the wifi at home. However, my brother has no problem accessing the site on his computer. I have no proxies installed, I’ve cleared my history twice, and I can’t clear my netflix cookies because any netflix-run sites are showing those error messages. Thoughts?

Bloody hell! All I needed was Firefox. Thank you. 🙏🤪👍

Glad it helped!

The Netflix site won’t load at all in safari. Like, when I click the Netflix button on favorites, or type in the link or whatever it just won’t load. The blue loading bar under the link just stops in the middle, no error codes, no black screen, no nothing it just does not load. This has been going on for like a week and I’m beginning to lose my mind.

Since I upgraded to High Sierra, Netflix won’t stream on various browsers. I tried the Develop trick to no avail and have done everything suggested by Netflix. Other people on the Apple support forum are having the same problem. there may not be a solution yet.

Have you tried using an app to stream Netflix on your Mac? You can find some suggestions on Netflix viewer software here .

Hi! Thanks for your help in this post. I appreciate that you took and take the time to help! I ended up downloading Chrome and the only thing I had to do to get Netflix to work from there was to follow an error prompt on Netflix to go to chrome://components and to click “update” under the component called “Widevinecdm”. Once I did that I could finally access Netflix movies again on my Mac desktop (OS X Yosemite 10.10.5)

Hi! No problems and thanks for sharing your tip. If only it was that easy for everyone to fix Netflix on their Mac!

Thank you for the article. Silverlight didn’t work on my iMac, but Google chrome did. At first chrome didn’t work either, but I just had to update some components and it’s working. Your article helped me to fix this problem. Thank you again.

Gloria – Appreciate the feedback and glad it helped you get Netflix working on your Mac again.

Netflix doexnt open in my browser.It shows SSL error. What do i do?

This sounds like a security issue rather than a problem with Silverlight and Netflix. Try clearing out your browser’s SSL security certificates and try again.

I've installed the silverlight program multiple times and tried deleting it. It still does not allow me to watch netflix..

I’ve installed the silverlight program multiple times and tried deleting it. It still does not allow me to watch netflix.

Thanks for the article. I’ve tried everything in the post as well as everything netflix’s help page and tech team has advised me to do. But I still am having audio/video sync issues on my macbook pro as well as stuttering video. Any recommendations?

I’m using 10.9.4 on macbook pro.

It seems the audio syncing issue is a bit of a random problem on Netflix for Mac. Have you cleared your Silverlight temp files as per the instructions on the Netflix website ? Also, a temporary solution is simply to skip backwards a little bit during playback and the syncing usually corrects itself for a while although it is quite annoying to have to keep doing that.

Thanks for your reply. Yeah, I cleared all the files multiple times but to no avail.

Hi, well i can not get netflix on firefox or safari and i have uninstalled silverlight reinstalled it and made sure it was enabled on firefox and nothing is working. It just says “Safari can’t connect to the server” every single time i try, and it only says that for netflix. What do i do?

It sounds more like a general problem with your internet connection rather than Netflix. Try turning your router off and on and again and restart your Mac. You may need some help reconfiguring your router or have a problem with your Internet Service Provider. Does the internet wifi work on other devices such as your phone for example? Alternatively, you could try connecting to the internet with a network cable to your router instead of WiFi.

thats the thing, the internet works fine and i can get on other websites and everything but as soon as i try to go to netflix it ways that it cant connect to the server even tho the internet is working and every other website is working

It’s possible that your DNS settings are messed up. Try going into System Prefs > Network > Advanced > DNS tab > and then delete any numbers in the DNS box.

I’ve been having the same problem being prompt to install silverlight every time I opened netflix with Safari and not being able to watch anything. I called apple support and they had me do these simple steps: Preferences-security-check the “allow-plug-ins” box. This solved the problem immediately. I hope this will help other people.

Sorry for not specifying it before, I have a macbook pro running OS X 10.9.2

Thanks for sharing your solution to get Netflix for Mac working again!

i cant use it -.- it says: Silverlight Installation Problem Error Code: 2103 You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

To uninstall Microsoft Silverlight on your Macintosh computer, please follow these steps:

Completely close any currently open internet browser windows. Navigate to your Hard Drive. Select Library. Select Internet Plugins. Drag Silverlight.plugin to your trash. Once you have emptied your trash, Microsoft Silverlight uninstallation will be complete. After completing the above steps, attempting to Watch Instantly on http://www.netflix.com will prompt you to reinstall Microsoft Silverlight.

when i try to use silverlight on netflix…

To fix this problem:

– Log out of Netflix. – Clear the Cache, History and Temp files in your browser and close it. – Reopen your browser and log into Netflix and your should be able to watch Netflix on your Mac again.

Here is what I found on macbook pro 2009. When I ran Netflix, it was very slow choppy and the CPU was pegged. Once I took the back off, the problem was obvious. The machine was clogged with dust and this was causing the CPU to throttle down so it would not thermally overload. A can of Air from radio shack solved the problem I used the Compress Air blow out the dust out of the notebook, and a pair of tweezers to pull other dust bunnies out.

Once the cpu and case were cleaned, the Mac Book is working like new.

From my experience, the laptops probably should be blown out once a year.

Ralph, Thanks for sharing your solution.

Hello, about a month ago I purchased a Chromecast to watch Netflix on my tv and still do work on my MacBook Pro (Mac OS X Version 10.6.8). It worked great until a few days ago when Silverlight kept crashing for Chrome (Version 35.0.1916.27 beta). Since then, I’ve deleted and re-installed Silverlight several times as listed above. Netflix is working for Safari, but not for Chrome (which defeats the purpose of my Chromecast’s initial purchase). I’ve used the AppCleaner, cleared cache and cookies, etc. Any other ideas would be appreciated. Thank you.

Jonathon, If it’s a Chrome specific problem, try logging out of Netflix in Chrome. Then clear the Cache, History and Temp files by going to the settings bar in the top right corner of Chrome. Close Chrome, then re-open it and log back into Netflix and it should work. If this doesn’t work, do you use Time Machine to backup your Mac? You could try rolling back to a backup of your Mac when everything was working fine.

I’m just afraid that this will give my computer a virus and my folks will get really angry with me..

Madeline, What exactly are you afraid will give your Mac a virus? It’s worth remembering that viruses are very rare on Mac so whatever you’re trying, shouldn’t pose any risk.

Thanks, that fixed it!

Great, glad it helped!

My netflix was working fine on my computer this morning and now I am having the 2103 error. I am using Chrome and OS X 10.8.3. I completely uninstalled Silverlight and emptied the Trash numerous times but I continue to get the error. I used both AppCleaner and digging into the library to ensure there was no trace of Silverlight. All that said Netflix is working on Firefox, any idea why or how to get it working on Chrome as that is my default browser and it was working 12 hours ago and I’ve done nothing on my laptop since.

Oh and I also disable Ghostery with no change.

Emily, To fix the Netflix 2103 error in Chrome on your Mac try this:

– Open Chrome then logout of Netflix. Clear the Cache, History and Temp files in Chrome (you can do this by going to the top right of Chrome, clicking on the three bars and then selecting “Settings”). – Close Chrome. Then reopen it and log back into Netflix. Netflix should now be working in Chrome on your Mac. If it doesn’t, let us know.

Hello, I am in the middle of trying to install it and it asks for a password to allow it. It won’t accept my apple ID and password so what password is it asking for? Thank You

Tara, I presume your Mac is asking you for your Mac admin password which you would have created when you first setup your Mac. If you don’t have one, try just pressing Enter without a password to continue installation.

is the Mac admin password different from your apple ID/password? if so, I don’t remember my admin password…what, if anything, can I do about that?

figured I should also mention that I did already try your previous suggestion to Tara (not using a password at all) and that didn’t work.

Penny, If you are using OS X 10.6 Snow Leopard you can use the startup DVD to rescue the password. But if you are using OS X 10.7 Lion or above follow these instructions to reset your Mac admin password:

1. Shutdown your Mac. Restart it and immediately hold down the CMD key (the squiggle key next to the spacebar) and “S” at the same time. 2. You should see a black screen with white writing. Type “mount -uw” and hit Enter 3. Type “aunchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist” and hit Enter. 4. Type “/Users” and hit Return. A list of authorised users on the Mac will appear. Type “dscl . passwd /Users/username password” but replace the word “username” with one of the usernames in the list and replace “password” with a new password that you want to use. Hit Enter. 5. Restart your Mac normally and use the new password to login. If you see a prompt after this, type “reboot” and the Mac will restart with the new password saved.

i am having netflix freezing problems i am running a late model 2009 macbook air with newly formatted HD with Snow Lep installed 10.6.8. My machine has 2GB of Ram but continues to freeze after about 30 min of watching a movie. I have tried reinstalling Silver Light and installing it to point where i formatted my HD and reinstalled SL. I have cannot find the issue and i am considering buying another machine maybe back to PC. Do i not have enough Ram becuase i would think 2GB would suffice. Please help

Mike, Try changing browsers first and see if it helps. Try either Chrome or Firefox if you’re using Safari and let us know what happens.

tried Google and i have tried Firefox problem still occurs. First sign is the video starts to look like its going into slow motion then the video and audio become out of sync, within seconds it becomes unwatchable. I was convinced it was a corrupt file either in the OS or Silverlight but you would think after doing a full format and reinstall that would have fixed it. i appreciate any suggestions.

It’s probably a Silverlight issue rather than a problem with your Mac because even users with new Macs running the latest OS X have reported similar problems. I’d suggest following the post above closely to make sure you completely uninstall Silverlight. Once you’ve done that, double check that the following files are definitely deleted and emptied from your Trash: Root Library: /Library/Internet Plug-Ins/Silverlight.plugin and /Library/Receipts/Silverlight*.pkg and in the User Library: ~/Library/Application Support/Microsoft/Silverlight . Then reinstall Silverlight and it should work properly on your Mac.

I was having the same problem until yesterday. I went into the playback settings in Netflix an change the option to use HTML 5 instead of Silverlight. After unchecking the check box, I restarted Safari. The problem went away. I kept removing and reinstalling Silverlight, which may have been needed anyway and is a good idea to do it, but since Netflix wasn’t using Silverlight for playback it never fixe the problem. I hope this helps somebody out there because it has been very frustrating for me.

Thanks for sharing your experience!

When I try to go to the microsoft webpage to download silverlight it just says no data received. In fact no microsoft pages will open. Can you please help me? Thank you!

It sounds like something is configured badly with your internet connection. Go to System Preferences>Network>Configure>Proxies Tab and make sure that no proxies are set. If this doesn’t work, create an entirely new WiFi connection in your WiFi preferences.

Thanks! All I had to do was activate Silverlight as you lined out. Spent an hour trying to figure it out before I read your post 🙂 Watching movies now with my son 🙂

Cindi, That’s great! Glad it helped you and your son 🙂

I’ve tried with Safari, Firefox, and Chrome and in all of them the movie just shows a black screen with the blue dots circling on it. I’ve uninstalled and reinstalled Silverlight 10 times and tried all the instructions on this page. It still won’t work. Help?

Marissa, If it’s happening on all browsers, it’s extremely important you follow these instructions to ensure Silverlight is fully removed from your Internet Plugins folder.

Click on your Macintosh HD and select Library and then Internet Plugins and delete the Silverlight file. Then go back to Macintosh HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder. Empty Trash and reinstall Silverlight. Let us know if it helps.

Very helpful! The Silverlight plug-in was disabled and I would not have otherwise known how to enable it. Thank you.

Hi, so I’ve tried with three different browsers. Firefox, Safari, and Chrome. On all of them i get a black screen that says i need to turn off private browsing which i have done and it still will not work. I followed all the steps above and still no luck. On Firefox i have enabled silverlight, On safari and chrome silverlight won’t even show up in the plug-ins list. I’m running on Mac OS X 10.6.8. I’m about ready just to give up on ever trying to use netflix. Please help.

You need to delete your PlayReady folder in your Microsoft folder. Go to Finder (the smiley icon on the far left corner of your Dock), click Go in the Menu at the top of your screen, hold down the Alt key and click on the Library option which appears. Then go to Application Support, Microsoft and delete the PlayReady folder to your Trash and empty Trash. Restart your browser and it should work.

Thanks for this article – worked like a charm!

Glad it helped Robin!

Running Mac OS Lion 10.7.5

Videos run on Netflix fine, but with very quiet audio even with both internal speakers and Silverlight controls turned up to max. Softer dialogue is almost inaudible.

Problem is the same on Chrome, Firefox and Safari.

Have tried uninstalling and reinstalling Silverlight.

Netflix say “It’s a Silverlight or Apple problem.” and won’t help.

Any thoughts?

Have you tried clearing your Silverlight cache? Try the following instructions:

Quit all open browsers – including this window! You may want to print the following steps. Click the Finder icon in your Dock. In the menu bar at the top of the screen, select Go. Hold down the Option key on your keyboard and select Library. Note: If Library is not listed, select Home and open the Library folder. Open the Application Support folder. Open the Microsoft folder. Open the Silverlight folder. Drag the is folder to the Trash. Open a web browser and play your movie or TV show again.

I have tried this, and no it does not help.

If you’ve definitely got volume cranked up on both Silverlight and your Mac, then the only solution is to use an external application to boost your volume. AudioHijack Pro is one of the best tools for this. You can test it for free but you’ll have to purchase the full version if it helps solve the problem.

BTW, If the problem is only with Netflix (not YouTube etc) then its definitely a Silverlight problem.

thank you so much!!!!!!!!

You’re welcome – glad it helped!

I was using the correct location, so I created a blank folder titled “PlayReady” in the HD\Library\Application Support\Microsoft location, then restarted the browser. Still not playing on Netflix.

Hi Phee, Close your browser, uninstall Silverlight and then make sure that the following files are definitely deleted:

/Library/Internet Plug-Ins/Silverlight.plugin /Library/Receipts/Silverlight.pkg /Library/Receipts/Silverlight_W2_MIX.pkg /Library/Internet Plug-Ins/WPFe.plugin /Library/Receipts/WPFe.pkg

Then reinstall Silverlight and see if Netflix works again.

You know, none of theses suggestions worked, and I was unable to use netflix at all until recently. I finally found a fix after realizing that with Lion, lots of folders as well as the HD are ‘hidden’ from view… so I found a tutorial to unhide my Library folder, and found two supporting files that were creating the problem! Check out this tutorial:

http://osxdaily.com/2009/02/25/show-hidden-files-in-os-x/

Then I deleted the offending folders, where the DRM hash is saved. It’s described here:

http://chrissilich.com/blog/netflix-error-n8156-6013-or-n8151-on-mac-osx/

The real trick was to delete the Playready folders in the Library in both my user folder, and the general HD. Then I didn’t even need to reinstall, or restart my Mac. BOOM. Netflix worked. Hopes this helps someone!!! I was at my wits end!

It was my ANTIVIRUS (Firewall?)!!!

Kaspersky must have blocked Silverlight from working.

I went to the top of the screen where the Kaspersky logo was and select to turn off protection.

Refreshed Netflix…BAM! Movie!

Now to turn Kaspersky back on and find a way to allow Silverlight to be used forever.

Hi Heath, Thanks for sharing your solution. If you can’t add Netflix to an exceptions list in Kaspersky, I’d recommend removing Kaspersky completely as it’s not worth the hassle. Generally, an antivirus isn’t needed on Macs.

Hello! I run mac os 10.5.8, which should support the new silverlight version, but isn’t- I am continually asked to reinstall. Silverlight is not recognized as an extension in my safari preferences, and I’m not sure how to fix this. I cannot run chrome or firefox on my os because they no longer have browsers supported by my os. I’ve tried all the suggestions up to this point. Any ideas on what to do?

Hi Beau, You can run Firefox on your version of OS X. Please check out this post on Firefox for Mac to download Firefox for OS X 10.5.8 . Try using Netflix in that instead.

Ok. so i’ve followed each and every step on this page, i’ve tried to load netflix on firefox, chrome and safari. Purged every reference to silverlight from my macbook and still it won’t load. Youtube et al work perfectly fine. And it’s not a router issue because it loads fine on my android tablet, my mother’s ipad and my sister’s windows laptop.

Macbook running the latest version of OSX.

Ok, try this checklist:

1. Have you definitely checked that the Silverlight for Mac plugin is “Enabled” in your browser add-ons? 2. Have you got any ad-blocking add-ons installed on your browsers? If so, try disabling them. 3. If all of the browsers you’ve tried so far have failed, try with Opera for Mac .

It tells me that opera isn’t supported.

I’m getting error code N8156-6206 and in firefox has adblock disabled on netflix. It’s not a network issue as netflix works just fine on my sister’s laptop, my mother’s ipad and my tablet.

Hey there! I have been trying all day to get netflix to play, uninstalling and reinstalling Silverlight with AppCleaner, restarting browsers (Chrome, Firefox AND Safari) and my MBP (Lion 10.7.5) multiple times all day. I have tried running the DRM Test after reinstalling everything (plug-ins are enabled in Firefox, and Safari, and pop-ups are not blocked, and I have no other software or plug ins that block things) and the DRM Test will not play on either browser. I am so super frustrated and don’t know what to do! I keep getting error N8151- there is a problem playing DRM content on my machine. ??? I am at a breaking point! I just tried to follow the instructions above, but when I go to Application Support>Microsoft, there is no PlayReady folder. ?? What should I do? Helppppp!!!

Hi Phee, It’s strange that your PlayReady folder is not there. Are you sure you are looking in the right folder i.e. Mac HD\Library\Application Support\Microsoft\PlayReady? If you are, try creating a blank folder called PlayReady and let us know if it works.

I deleted all silverlight plug in files you listed. I used Apple Cleaner to do it. I also uninstalled Firefox and reinstalled and then installed Silverlight and still not working for Netflix streaming. I’ve tried all steps multiple times. Restarted browser, closed out browsers etc.

One thing I find interesting is when just doing it now, I closed out all browsers and sent the silverlight plugin and firefox to trash and tried to empty them this time, I got these 2 error messages ” The operation can’t be completed because the item “Firefox 24.0.dmg” is in use.” AND The operation can’t be completed because the item “Silverlight.dmg” is in use. I restarted my computer and then I was able to empty the trash.

I don’t have an anti-virus on my my Mac so I know it’s not that. Do I need turn off my “firewall” in order for it to work.

Hi Wendy, Sorry for the long delay but I missed this comment. If it’s still any help, the reason you’re receiving those error messages when you empty Trash is because you haven’t dragged Firefox or Silverlight to your Applications folder. You are running them directly from the DMG files that you originally downloaded which is like running them from their own separate mini hard drive. By dragging them to your Applications folder, you are fully installing them on your Mac’s hard drive and you will then be able to drag them to the Trash, and empty it no problem.

Thank you this was very helpful!!!

My Friend Gave Me Her Info For Her Netflix So We Could Share It… And It Works Fine Watching Movies From My Phone [Galaxy S4] But It Doesn’t Work For My Tv -__- Which Makes Me Mad Lol

This Morning iWent Onto Netflix On My Mac And It Says iHad To Install Microsoft SilverLight [No Problem) So iDid So, It Installed Successfully.. But Every Time iTry And Go Back To Netflix To Watch A Movie It Keeps Telling Me iNeed To Install Silver Light But Its Already Installed.. Thats When iWas Using My Firefox Browser , iAlso Have Safari So iTried To Go On Netflix Using Safari , It Recognized The Application HOWEVER Its Now Telling Me iNeed To Upgrade It..

iKeep Uninstalling And Re-Installing The Micrsoft SilverLight App But Still No Change … Help ??

– Melanie

Have you tried all of the steps in the post above plus the advice given in the comments? If so, what version of Mac OS X are you using?

Hi, I’ve tried everything. (Chrome user, also tried fire fox, and safari) I’ve downloaded and redownloaded silver light like you’ve instructed and took off any extensions interrupting it, and everytime I will type in Netflix.com it just loads and then never actually goes to the page. It sits and is trying to load and then shows me an error. None of this helped.

Danielle, Sorry to hear that. It is very important that you make sure all Silverlight files are deleted from your Library and System folders before reinstalling Silverlight. Click on your Lion or Mountain Lion HD and select Library and then Internet Plugins and delete the Silverlight file. Then go back to your Lion or Mountain Lion HD and select System and then Library, Internet Plugins and make sure any Silverlight files are deleted. Finally, go to back to Lion or Mountain Macintosh HD and select Library, Application Support, Microsoft and delete the entire Silverlight folder . Empty Trash and reinstall Silverlight. Let us know if it helps.

Hi, I have the same problem. Any other page loads on my macbook pro besides Netflix. As soon as I type in the Netflix.com it begins to load but then always comes back to “Oops! Google Chrome could not connect to movies.netflix.com” I’ve tried using other browsers, deleted Silverlight following these instructions and reinstalled it. Netflix will load perfectly fine on my iPhone and my roommate’s macbook. What else can I do?

Hi Rachel, It may be a problem with the way Chrome connects to the net and fetches pages. Try going into settings in the top right corner of Chrome, click on Settings, then click Show Advanced Settings at the bottom of the page. In the Privacy tab, uncheck “Predict network actions to improve page load performance”. Close Chrome, restart and see if it works.

I tried it. All it did was make the loading of any pages very slow and Netflix.com still didn’t load. The page says the same thing, or sometimes “This webpage is not available” when I refresh it after a while of loading.

I think it’s probably something to do with your DNS settings on your Mac. Go to your WiFi in the menu bar, select Open Network Preferences, click Advanced and try adjusting some of the settings. Try removing and re-adding your WiFi network for example and also try connecting with an Ethernet cable to your router.

I have the exact same issue. I am not able to open Netflix on any browser. My other devices are able to connect with it. I have done every silverlight thing that you’ve mentioned. Netflix works on my Mac on different networks. It doesn’t work only at my home and this is only for the past two weeks. My ISP restarted the network from their side but still Netflix will not load. Everything else works fine.

I am experiencing the same problem as Jesse on Netflix, i.e. every time after I clicked to play a movie or TV show, a black screen and a blue ring showed up. I am using a new MBP OS X 10.8.4. Have tried on Firefox, Safari and Chrome but nothing works.

Please help! Many thanks!

Hi Young, Have you followed all the steps described in the post above?

Yes, at least 10 times!

Try going to Library and then Receipts (Search for it in Spotlight if you can’t find it). Delete any Silverlight files you see and Empty Trash. Also, delete any files you see in Library/Application Support/Microsoft/Silverlight. Close all web browsers and re-open them. Reinstall Silverlight and it should work.

I have followed all these steps many times. Will this have anything to do with the recent data migration from my old MBP (late 2009 version)? I am really puzzled at why Netflix works on my old Mac after upgrading to SL 5 but not the new Mac.

It may be. What version of OS X have you got on the old MBP and which one on the new one? I’d recommend doing a clean install of OS X on your new Mac and installing Silverlight before doing the data migration again as it may well have caused a glitch somehow, especially if you used Time Machine.

Old: Mid 2010, OS X 10.8.4, 2.4 GHz Intel Core 2 Duo New: Early 2013, OS X 10.8.4, 3.0 GHz Intel Core i7 How do I install a clean OS X?

You’ll have to download Mountain Lion from the Mac app store, create a bootdisk on a USB drive and reinstall it that way. I’ll post full instructions shortly.

I have an older version of a MAC that doesn’t support the current silverlight version

Hi Jesse, I’m afraid you’ll have to upgrade your Mac. There is no version of Silverlight that supports older Macs.

I’ve been trying to watch netflix on my macbook pro for quite a while now, and all I’m getting out of it is immense frustration. I’ve downloaded, installed, uninstalled, redownloaded, and reinstalled silverlight a few times but to no avail. After clicking on a movie/show to watch all I seem to be getting is a black screen and a blue ring.

Please help!!! Thanks!

Hi Katelyn, Which browser are you using? First you should try using a different one such as Firefox and see if the same thing happens.

At first I was using safari, then I switched over to firefox, but it still didn’t seem to work. any ideas?

I have exactly same problem as this!

I also have this problem, and have tried everything to fix it. I even spent 2 hours on the phone with Netflix customer support.

If you’re still having these problems, can you first confirm which version of OS X you are using?

Greetings to All!

I was recently enjoying Netflix on my Macbook Air, 10.8.3, via Firefox. Suddenly, I started getting redirected to the Netflix “Compatibility” page. I’ve tried many suggested fixes, but one problem remains. Every time I try to reinstall Silverlight I’m directed to a “Moonlight” page. I’ve tried to dwnld that but get a message stating it’s not compatible with Firefox 21.0 I have no clue where to go at this point. Any thoughts?

Hi Al, Moonlight is the Linux version of Silverlight and definitely won’t work on your Macbook Air. You need to make sure you are downloading the official Microsoft version of Silverlight .

I was able to access Netflix without a hitch on my MacBook, and just recently my browser won’t even go to the Netflix home screen. Is there something I should be aware of that took place within the last few days concerning Apple users? Any would be greatly appreciated!

Hi Jay, What exactly happens when you try to access Netflix? Do you see a black screen for example? Which browser are you using and are you sure that the Silverlight add-on needed to play Netflix is activated and up to date?

My status bar freezes for an extended amount of time before entering the Netflix home page. Once there, I log on…and nothing.

I’m currently using Safari and running Mac OS X Software. According to my Plug-ins list I am up to date with Silverlight. I’m assuming the list is accurate considering I was able to watch several movies just last week.

I would suggest trying another browser before going any further. Try installing Firefox or Chrome and see if you have the same problem. Let us know what happens.

I am having the same problem and I tried it on Firefox and Chrome and the same things happen. I’ve tried everything you’ve listed above, but the netflix homepage won’t even load.

Megdauman, Can you first confirm which version of OS X you are using?

Hello , i have a an old mac book and i am unable to download silverlight because it says that i need the MACOS X 10.5 or higher. is there any way to go around this or fix it ? please help !!

Hi Michelle, I’m afraid not. The best thing to do is to upgrade directly to Snow Leopard OS X 10.6 as it’s not worth upgrading to 10.5. Snow Leopard only costs $19.99 from Apple.

Hi, I installed Silverlight using the method you’ve provided here, every time I go to use netflix, it either does not play in HD or the picture quality gets choppy when I go to full screen mode. I am currently using Mac OSX 10.7.5. Can you tell me what might be wrong?

Hi Ronald, First I would try using a different browser such as Firefox or Chrome and see if it works better. Second, I would test the speed of your broadband connection and see if it is fast enough to stream HD smoothly. Finally, I would try reinstalling OS X Lion completely. Let me know if you need help with any of these.

I’ve done everything listed here and it still does not work. There are not extensions blocking Silverlight because the two I have were disabled. It was working fine yesterday morning before centurylink’s internet outage.

Hi Maya, Try following the instructions I’ve given to Inga above using Safari. If you’re using Firefox, to do the same thing go to Preferences, Advanced, Network and Settings.. Make sure that Auto-Detect is selected and click OK. Restart Firefox if necessary and let me know if it works.

I’ve tried these and they still do not work

Krystal, Can you give us a bit more information. What exactly are you seeing when you try to play Netflix films on your Mac? Which browser are you using?

I am using Safari browser on a Macbook Pro computer. I just recently installed updates and prior to that it had been working just fine. The message that I receive from Netflix is that I need to download silverlight (which I already have). I’ve tried uninstalling it by the ways indicated above and I have attempted to chance the settings that you suggested to Inga.

Any feedback?

Hi Krystal, Are you sure that the Silverlight plugin is activated in Safari? Go to Preferences, Extensions and check that Silverlight is enabled.

If this doesn’t work, I highly recommend trying another browser such as Firefox or Google Chrome instead for playing Netflix movies.

hi, we tried deleting and installing silverlight and still no luck on safari, we get blank screen, get stuck on movies.netflix.com. tried the option with firefox, did not work either. Any other ideas?

Hi Inga, It could be a proxy issue. Go to Preferences in Safari and select Advanced . Click on Change Settings next to Proxies . Make sure Auto Proxy Discovery is selected and click OK . Try again, and restart the browser if it doesn’t work first time and let me know what happens.

hi im having the same problem and i tried to do this but my macbook isnt allowing me to check the auto proxy discovery box..

Are you using Safari? Try downloading and installing Firefox instead.

Hi, there is no Auto Proxy Discovery option under my Proxies. I tried selecting ‘Automatic Proxy configuration’ but it appears it needs some sort of file.

Lilyanne, Try the solutions suggested in the comments below. It is important all traces of Silverlight are removed from your Mac before reinstalling. In particular, make sure that the following are definitely removed:

I did as you said by searching for the above documents and extensions, and used App Cleaner to remove the app. Reinstalled, restarted the computer, and still get the same error. ??

I’m having the same issue as Lilyanne: On my advanced settings for Proxies, I just have the option ‘Automatic Proxy configuration’ (not discovery) and it doesn’t allow me to select it. I mean, i does, but when I go back to the main menu it gets automatically deselected. I get black page, no control players. I’m using IMac with Mac OS 10.5.8, Safari version 5.0.6… Apparently, it should work…

Flavia and Lilyanne, The reason you can’t seen the Auto Proxy Discovery option is because you are using OS X 10.5.8 Leopard. It is strongly advised that to help Netflix run properly on your Mac, you upgrade to at least OS X 10.6 Snow Leopard or preferably OS X 10.7 Lion. You may find this fixes the problems you are having anyway because OS X 10.5 is quite dated now and has issues with Silverlight and Netflix.

Hello. I am having troulbe getting Silverlight to show up on my MacBook pro using Firefox, in order to stream Netflix movies. I tried all of the above. Any other suggestions? Thanks.

Hi Brett, I’ve updated the post with more detailed instructions about how to fix Netflix for Mac Silverlight problems in Firefox. If it still doesn’t help you, let me know exactly what happens when you try to watch Netflix in Firefox on your Mac and I’ll try to help.

Thanks, Mac How. Still having trouble- Silverlight does not show up in my Tools/Add Ons/Plugins, it’s as if Firefox cannot see it. Thus, I am unable to Enable it. Brett

Hi Brett, If you can’t see the Silverlight Add-On in Firefox then it’s a bug. Uninstall both Silverlight and Firefox. Reinstall them both and it should work. Let me know if not.

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Top 8 Ways to Fix Safari Can’t Find Server Issue

Apple is opening the doors for third-party web browsers on the iPhone. Starting with iOS 14, one can set Google Chrome, Microsoft Edge, or Firefox as the iPhone’s default browser . However, the studies have shown that the majority mostly sticks with the default apps and services on the device. In that context, we can assume that the Safari browser will continue to lead over the rivals on the iPhone.

While Safari does offer speed, customization, and security options, it’s not free of issues either. One of the common ones is where Safari fails to find servers and unable to load webpages. It can be quite irritating as the behavior breaks your workflow and leaves you scratching head.

We will talk about how to fix Safari can’t find server issues on the iPhone in this post. Let’s get started.

1. Check Your Internet Connection

Before we talk about any troubleshooting steps, please ensure that your ignorance does not cause this error. Make sure that you have a working internet connection for a flawless Safari performance. Go through the three steps below.

• Make sure your iPhone is connected to strong Wi-Fi.
• Switch to your cellular data if the Wi-Fi signal is out of reach.
• Check whether your iPhone is not in Airplane mode.

2. Make Sure You Type the Right URL

Normally, we consume articles and posts using social media networks such as Facebook, Twitter, or Instagram. But if you are still old school and typing full web URL manually, you need to double-check the URL. Even one letter mistake is enough to send your web query to the nowhere land.

3. Clear Safari Cache and Data

Did you Check the internet connection, web URL and confirmed that there’s nothing unusual with them? Then, it might be the case that the Safari browser is conflicting data from the previous browsing sessions. To fix this issue, you need to clear the Safari website data and cache.

Step 1: Open the Settings app on your iPhone and then scroll to Safari.

Step 2: After that, tap on the Clear History and Website Data. Then, again open the Safari browser and load a web page and check if it is fixed.

4. Turn off Content Blockers

Safari offers a native ad-blocking solution on the iPhone. You can download and integrate ad-blockers with the Safari browser and enjoy a distract-free reading experience. However, publishers aren’t fans of the current trend as it hampers their earnings.

As a result, many publishers have implemented a filter to detect the ad-blocker on the reader’s device, and if they find one, you won’t be able to browse their content.

You can follow the steps below and disable the content blocker on the iPhone.

Step 1: Open the Settings app on the iPhone.

Step 2: Navigate to Safari > Content Blocker and turn off the service for the Safari browser.

5. Modify DNS Settings

One of the prime reasons you are getting a ‘Safari can’t find server’ issue is an unreliable DNS server to load a web page. DNS is a domain name system that is used in the loading webpage on the internet. Most prefer the Google DNS server, which is more reliable and efficient to use. To check and modify the DNS server, follow the below simple steps on your iPhone.

Step 2: Move to the Wi-Fi option. After that, click on the icon that is next to the Wi-Fi name.

Step 3: Thereafter, click on the Configure DNS. If it is Automatic, change it to the Manual. From the Add Server option, add the Google DNS server either 8.8.8.8 or 8.8.4.4.

Step 4: Don’t forget to tap Save to save the changes.

6. Restart iPhone

Many common iPhone issues get solved by just restarting the device. The trick differs based on the iPhone model you have.

For iPhone 8 and earlier, press and hold the side or top button till you see the slider.

For iPhone X to iPhone 12, press and hold the side button and either volume button until the slider appears.

Turn on the device and check if Safari connects to the server.

7. Reset Network Settings

When you reset network settings, all the Wi-Fi passwords will be removed, and the DNS settings will be reset. The network settings will be reset to factory defaults.

Step 1: Go to Settings > General > Reset.

Step 2: Tap Reset Network Settings. A dialog box will appear asking for your confirmation. Again tap Reset Network Settings.

8. Update iPhone

Safari can’t find a server issue could be a result of a recent bug in the iOS software. Thankfully, Apple is quick to resolve critical issues. A new software update might be waiting to get installed on your device.

Check for the latest iOS update in the Settings menu and install it if there is one available to download.

Browse a Glitch-Free Web on Safari

Go through the steps above and fix the Safari browser can’t connect to the server issue. If you frequently get the error then you can always switch to Google Chrome or Microsoft Edge . Which trick worked for you? Sound off in the comments section below.

Next up: Firefox is another capable browser on the iPhone. Read the comparison post with Safari to see if Mozilla’s offering is suitable for you or not.

Was this helpful?

Last updated on 26 October, 2021

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

The article above may contain affiliate links which help support Guiding Tech. The content remains unbiased and authentic and will never affect our editorial integrity.

DID YOU KNOW

Parth Shah is an evergreen freelance writer covering how-tos, app guides, comparisons, listicles, and troubleshooting guides on Android, iOS, Windows, Mac, and smart TV platforms. He has over five years of experience and has covered 1,500+ articles on GuidingTech and Android Police. In his free time, you will see him binge-watching Netflix shows, reading books, and traveling.

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If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch

If you can't load a website or webpage, or Safari quits unexpectedly, follow these steps.

Connect to a different network

Try to load a website, like www.apple.com , using cellular data. If you don't have cellular data, connect to a different Wi-Fi network , then load the website.

If you're using a VPN (Virtual Private Network), check your VPN settings . If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device

Turn off your device and turn it on again.

Restart your iPhone

Restart your iPad

Restart your iPod touch

Clear website data

You can clear website data occasionally to improve Safari performance.

Go to Settings > Safari.

Tap Clear History and Website Data.

Tap Clear History to confirm.

Turn on JavaScript

Turn on JavaScript if it's not already on.

Go to Settings > Safari > Advanced.

Turn on JavaScript.

Get more help

If the issue continues and only affects a certain website or webpage, check if you have Private Relay turned on. You can temporarily turn off Private Relay in iCloud Settings . If Safari still doesn't load websites and you tried all of these steps, contact the website developer for more help.

Explore Apple Support Community

Find what’s been asked and answered by Apple customers.

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Need more help? Save time by starting your support request online and we'll connect you to an expert.

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Come risolvere "Safari non può aprire la pagina perché non trova il server"

By Adela D. Louie, Last updated: January 10, 2024

Come risolvere errore " Safari non può aprire la pagina perché non trova il server "? Qui mostra soluzioni di "Safari non può connettersi al server".

La navigazione sul web in precedenza può essere effettuata solo una volta che hai un computer a portata di mano. Ma oggi puoi navigare in qualsiasi momento e ovunque tu voglia con l'aiuto dei tuoi dispositivi smartphone come il tuo iPhone.

Tuttavia, ci sono effettivamente casi in cui si verifica un errore quando si tenta di navigare utilizzando il browser Web Safari.

Cosa significa "Safari non trova il server"

Un errore che potresti riscontrare è " Safari non può aprire la pagina perché non è possibile trovare il server ". Tieni presente che il browser Safari è il browser più consigliato da utilizzare se utilizzi un dispositivo Apple.

Non preoccuparti, perché proprio come qualsiasi altro problema che uno smartphone può avere, come il tuo dispositivo iPhone, risolvere questo problema è molto facile.

Non devi stressarti per cercare qualcuno che ti aiuti perché puoi sicuramente farlo da solo. Tutto quello che devi fare è avere la conoscenza e i trucchi che forniremo e sei pronto.

Se stai riscontrando questo problema con il tuo browser web Safari, ti mostreremo alcuni trucchi per risolvere l'errore "Safari non può aprire la pagina perché non trova il server" in modo da poter utilizzarlo nuovamente.

Parte 1: Come risolvere Safari non può aprire la pagina perché non trova il server Parte 2: Il modo migliore per risolvere eventuali problemi di iPhone - FoneDog iOS Toolkit Guida video: Come utilizzare FoneDog Toolkit - Ripristino del Sistema iOS Conclusione

Parte 1: Come risolvere Safari non può aprire la pagina perché non trova il server

Ecco alcuni semplici trucchi che puoi fare da solo per poter risolvere il problema che stai riscontrando quando provi a navigare utilizzando il tuo dispositivo iPhone.

Puoi provare a fare una qualsiasi di queste soluzioni che ti forniremo per sapere quale funzionerà meglio per te e quale può aiutarti a risolvere il problema.

# 1: controlla la tua connessione Internet

Ci sono casi in cui il problema che stai riscontrando è dovuto al la tua connessione Internet .

Devi assicurarti di essere connesso a una connessione Wi-Fi stabile o alla tua connessione di rete cellulare che puoi controllare nelle Impostazioni del tuo dispositivo iPhone.

Puoi anche verificare se la modalità aereo è abilitata. Tieni presente che una cattiva connessione Internet è una delle cause del perché non sei in grado di aprire una determinata pagina utilizzando il browser Safari.

# 2: controlla il tuo URL

Se stai effettivamente inserendo l'indirizzo del sito web o l'URL , assicurati di inserire quello giusto. Ricorda che un singolo errore come l'ortografia o un comando può impedirti di aprire il sito Web a cui stai tentando di accedere sul tuo browser Safari sul tuo dispositivo iPhone.

# 3: cancella la cache dei dati del tuo browser Safari

Se hai già controllato la tua connessione Internet e l'URL è stato inserito correttamente e non riesci ancora ad accedere alla pagina web dal tuo dispositivo iPhone, è ora che tu faccia il passaggio successivo. Questo avviene pulendo la cache e i dati nel browser Safari sul tuo iPhone. Ciò accade perché ci sono casi in cui si verifica un conflitto riguardante i dati che hai precedentemente aperto sul tuo browser Safari. Ecco come cancellare cache di Safari :

• Avvia Impostazioni sul tuo dispositivo iPhone, poi scegli "Safari".
• Tocca l'opzione "Cancella cronologia e dati del sito web".
• Una volta terminato, prova ad avviare il browser Safari sul tuo iPhone.

# 4: usa il tuo indirizzo IP

Un altro trucco che puoi fare per risolvere il problema è utilizzare l'indirizzo IP dell'URL che stai utilizzando per cercare sul tuo browser Safari. Se nel caso in cui non conosci l'indirizzo IP, puoi andare avanti e utilizzare uno strumento che ti aiuti a trovare il dominio da Internet. Una volta che sei in grado di accedervi usando questo trucco, significa solo che l'errore riguarda il problema del server DNS. Questo è ciò che devi correggere.

# 5: correggi le impostazioni DNS

Come accennato in precedenza per il trucco n.3, il problema può essere con le impostazioni DNS. Il motivo per cui hai difficoltà ad accedere a una pagina web è che in realtà non stai utilizzando un server DNS affidabile.

Il DNS è noto come sistema di nomi di dominio comunemente utilizzato da tutti gli utenti per caricare una determinata pagina Web su Internet.

Quello che fa è che tenta effettivamente di convertire l'URL della pagina web nel suo indirizzo IP. Questo perché è più facile da riconoscere. Con questo, puoi andare avanti e provare a utilizzare il server DNS di Google. È più affidabile da usare piuttosto che altri server DNS.

Per poter modificare il tuo server DNS , ecco le cose che devi fare:

• Avvia le impostazioni del tuo dispositivo iPhone, tocca l'opzione "Wi-Fi".
• E poi, premi l'icona che si trova accanto al nome del dominio.
• Successivamente,clicca l'opzione "Configura DNS". Una volta che vedi "Automatico", vai avanti e cambialo in "Manuale".
• Dopodiché, tocca l'opzione "Aggiungi server", poi inserisci il server DNS di Google. Potrebbe essere 8.8.8.8 o 8.8.4.4.

# 6: prova a ripristinare le impostazioni di rete

Se hai già eseguito tutti i trucchi che abbiamo menzionato sopra e hai ancora lo stesso problema, puoi andare avanti e fare quest'altra soluzione per te. Questo avviene ripristinando le impostazioni di rete sul tuo dispositivo iPhone.

In questo modo rimuoverai tutte le password Wi-Fi che hai e le tue impostazioni DNS. Ecco perché devi assicurarti di ricordare la tua password. Ecco come ripristinare le impostazioni di rete :

• Avvia Impostazioni sul tuo dispositivo iPhone.
• Successivamente, apri "Generale".
• La prossima cosa da fare è cliccare l'opzione "Ripristina" dall'elenco mostrato sullo schermo.
• Successivamente, premi "Ripristina impostazioni di rete". Conferma questa azione nella finestra pop-up che apparirà sullo schermo.

# 7: forza il riavvio del dispositivo iPhone

L'ultimo trucco che ti mostreremo è il ripristino forzato del tuo dispositivo iPhone. In questo modo, sarai in grado di risolvere qualsiasi problema che stai riscontrando sul tuo dispositivo iPhone, incluso quello che stai riscontrando nel browser Safari.

Fare un riavvio forzato sul tuo dispositivo iPhone è come riavviarlo regolarmente. Non perderai nessuno dei dati che hai sul tuo dispositivo.

Puoi consultare una guida su come forzare il riavvio del tuo dispositivo iPhone perché dipenderà dal modello di iPhone che hai.

Ma se stai usando un iPhone 8 o una versione precedente o se stai usando un iPad, allora tutto quello che devi fare è tenere premuto il pulsante superiore o laterale finché non vedi lo slider sullo schermo.

Per coloro che utilizzano un iPhone X o iPhone XS Max o iPhone XR, tutto ciò che devi fare è tenere premuto il pulsante di scorrimento e il pulsante del volume.

Parte 2: Il modo migliore per risolvere eventuali problemi di iPhone - FoneDog iOS Toolkit

Oltre a fare tutti i trucchi che abbiamo menzionato sopra, c'è anche un altro modo per correggere vari errori che stai riscontrando con il tuo dispositivo iPhone. E questo è utilizzare FoneDog iOS Toolkit - Ripristino del Sistema iOS .

FoneDog iOS System Recovery ti aiuterà a risolvere diversi problemi che potresti incontrare utilizzando i tuoi dispositivi iPhone come la modalità di ripristino, la modalità DFU, lo schermo bianco, lo schermo nero, lo schermo rosso, errore di iTunes e iPhone non risponde o si è bloccato, ecc .

La cosa migliore di FoneDog iOS System Recovery è che può riparare il tuo dispositivo iPhone nel suo stato normale senza perdere i dati. FoneDog è compatibile con qualsiasi dispositivo iOS.

- Nota: FoneDog è un software sicuro al 100%. Non ti darà annunci dannosi o bundle di altri software. Inoltre, ti offre una prova gratuita per risolvere il problema "Safari non può aprire la pagina perché non trova il server".

Scarica gratis Scarica gratis

Per risolvere l'errore Safari non può aprire la pagina perché non trova il serve r utilizzando lo strumento FoneDog iOS System Recovery:

Passo 1: avvia FoneDog iOS System Recovery

Avvialo. Sull'interfaccia principale del programma, scegli l'opzione "Ripristino del Sistema iOS (iOS System Recovery)".

Passo 2: collega il tuo dispositivo iPhone

Dopodiché, collega il tuo dispositivo iPhone al PC utilizzando il cavo USB. Lo strumento FoneDog iOS System Recovery sarà quindi in grado di rilevare il tuo dispositivo iPhone.

Passo 3: scarica il firmware necessario

Scarica il firmware di cui hai bisogno per risolvere il problema che stai riscontrando con il tuo iPhone. Sullo schermo, scegli il tipo e il modello corretti del tuo dispositivo. Non preoccuparti se non hai l'ultima versione iOS sul tuo dispositivo iPhone perché FoneDog iOS System Recovery sarà in grado di scaricarlo per te.

Passo 4: riparazione automatica

Dopo il download, FoneDog inizierà a riparare automaticamente il tuo dispositivo iPhone. Durante la riparazione non dovresti usare il tuo iPhone o scollegarlo dal tuo PC.

Se lo fai, allora c'è un'alta probabilità che il tuo dispositivo iPhone possa essere a rischio di essere bloccato.

Passo 5: riparazione completata

Il processo di riparazione potrebbe richiedere del tempo, quindi tutto ciò che devi fare è aspettare pazientemente.

Dopo completato il processo di riparazione, non ti è ancora consentito scollegare il tuo dispositivo iPhone dal PC. Devi prima aspettare che il tuo iPhone si riavvii.

Una volta che il tuo dispositivo iPhone è riacceso, allora quella è l'unica volta in cui puoi scollegare il tuo dispositivo iPhone dal tuo PC.

Persone anche leggere Come risolvere i problemi di spazio di archiviazione dovuti all'aggiornamento a iOS 11 [Risolto] Hai dimenticato il codice di accesso per il dispositivo o l'iPad è disabilitato?

Guida video: Come utilizzare FoneDog Toolkit - Ripristino del Sistema iOS

Ecco una guida video per aiutarti a sapere meglio come utilizzare FoneDog a risolvere i problemi iOS.

Conclusione

Risolvere l'errore "Safari non può aprire la pagina perché non trova il server" è piuttosto semplice, giusto?

Tutto quello che devi fare è applicare tutte le soluzioni che abbiamo fornito sopra e vedere se quale funzionerà meglio per te.

Free Download Free Download

E poi abbiamo anche uno strumento che puoi usare per poter risolvere altri problemi che potresti avere con il tuo dispositivo iPhone.

E questo è lo strumento FoneDog iOS System Recovery . L'utilizzo di questo strumento sarà in grado di aiutarti a risolvere vari problemi sul tuo dispositivo iPhone con pochi clic.

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Top 8 Ways To Fix Safari Can’t Find Server Error

Apple is allowing third-party web browsers to run on the iPhone. With iOS 14, you may make Google Chrome, Microsoft Edge, or Firefox the default browser on your iPhone. However, surveys have shown that the majority of people keep with the device’s default apps and services. In that environment, we may expect the Safari browser to maintain its edge over competitors on the iPhone. But sometimes we get Safari can’t find server error.

While Safari provides speed, customization, and security choices, it is not without flaws. One of the most prevalent is when Safari fails to locate servers and is unable to load webpages. It may be rather annoying because the behaviour disrupts your workflow and left you scratching your head.

In this post, we will discuss how to resolve Safari can’t locate server difficulties on the iPhone. Let’s get this party started.

CHECK YOUR INTERNET CONNECTION

Before we begin debugging, please check that your ignorance is not the source of this problem. Make sure you have a good internet connection for a smooth Safari experience. Follow the three steps outlined below.

• Make sure your iPhone is connected to strong Wi-Fi.
• Switch to your cellular data if the Wi-Fi signal is out of reach.
• Check whether your iPhone is not in Airplane mode.

MAKE SURE YOU TYPE THE RIGHT URL

We often consume news and updates on social media platforms such as Facebook, Twitter, and Instagram. However, if you are still old school and type the complete site URL by hand, you must double-check the URL. Even a single letter error can lead your online inquiry to nowhere.

CLEAR SAFARI CACHE AND DATA

Did you Check the internet connection, web URL and confirmed that there’s nothing unusual with them? Then, it might be the case that the Safari browser is conflicting data from the previous browsing sessions. To fix this issue, you need to clear the Safari website data and cache.

Step 1:  Open the Settings app on your iPhone and then scroll to Safari.

Step 2:  After that, tap on the Clear History and Website Data. Then, again open the Safari browser and load a web page and check if it is fixed.

Also: How to Fix Net­flix App Not Work­ing on iPhone

TURN OFF CONTENT BLOCKERS

On the iPhone, Safari has a native ad-blocking solution. Ad-blockers may be downloaded and integrated with the Safari browser to provide a distraction-free reading experience. Publishers, on the other hand, are not supporters of the present trend because it reduces their revenues.

As a result, several publishers have developed a filter to identify the presence of an ad-blocker on the reader’s device, and if they discover one, you will be unable to access their material.

You may disable the content filter on the iPhone by following the instructions below.

Step 1:  Open the Settings app on the iPhone.

Step 2:  Navigate to Safari > Content Blocker and turn off the service for the Safari browser.

MODIFY DNS SETTINGS

One of the primary causes of a ‘Safari can’t locate server’ error is an untrustworthy DNS server used to load a web page. DNS stands for domain name system, and it is used to load webpages on the internet. Most people choose to utilise the Google DNS server since it is more dependable and efficient. Follow the easy steps below on your iPhone to verify and alter the DNS server.

Step 2:  Move to the Wi-Fi option. After that, click on the icon that is next to the Wi-Fi name.

Step 3:  Thereafter, click on the Configure DNS. If it is Automatic, change it to the Manual. From the Add Server option, add the Google DNS server either 8.8.8.8 or 8.8.4.4.

Step 4:  Don’t forget to tap Save to save the changes.

Restart iPhone

Many frequent iPhone problems may be resolved by just restarting the device. The method varies depending on the type of your iPhone.

For iPhone 8 and prior, tap and hold the side or top button until the slider appears.

From the iPhone X to the iPhone 12, tap and hold the side button as well as either volume button until the slider displays.

Check to see if Safari connects to the server after turning on the device.

RESET NETWORK SETTINGS

When you reset network settings, all Wi-Fi passwords are erased, as are the DNS settings. The network settings will be restored to their factory defaults.

Step 1:  Go to Settings > General > Reset.

Step 2:  Tap Reset Network Settings. A dialog box will appear asking for your confirmation. Again tap Reset Network Settings.

Related: 6 iPhone Data Usage Tips To Help You Save Money

UPDATE IPHONE

The Safari can’t locate a server problem might be caused by a recent defect in the iOS software. Fortunately, Apple responds quickly to significant concerns. A new software update might be on its way to your device. Check for the latest iOS update in the Settings menu and install it if there is one available to download.

Wrapping up!

Go through the steps above and fix the Safari Can’t Find Server Error. If you frequently get the error then you can always switch to  Google Chrome or Microsoft Edge . Which trick worked for you? Sound off in the comments section below.

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What Does It Mean If Safari Can’t Find The Server

• Software & Applications
• Browsers & Extensions

Introduction

When you're eagerly trying to access a website using Safari, only to be met with the frustrating message "Safari can't find the server," it can feel like hitting a dead end on the information superhighway. This common issue can arise for a variety of reasons, and understanding the potential causes and solutions can help you navigate through the digital maze with ease.

Safari, the default web browser for Apple devices, is known for its sleek interface and user-friendly features. However, even the most reliable tools can encounter hiccups, and the "can't find the server" error is a prime example of this. Whether you're attempting to visit a favorite website, conduct online research, or access important resources, encountering this error can be a major inconvenience.

In this article, we'll delve into the common causes behind Safari's inability to find the server, explore troubleshooting steps to resolve the issue, and empower you with the knowledge to navigate through potential roadblocks in your digital journey. So, buckle up and get ready to embark on a journey to uncover the mysteries behind Safari's server woes.

Common Causes of Safari Not Finding the Server

Safari's inability to find the server can stem from various underlying factors, each contributing to the frustrating error message. Understanding these common causes can shed light on the complexities of web connectivity and help users troubleshoot effectively. Here are the key culprits behind Safari's server woes:

Internet Connection Issues : A shaky or unreliable internet connection is often the primary suspect when Safari struggles to find a server. Whether it's due to network outages, weak Wi-Fi signals, or disrupted cellular data, an unstable connection can impede Safari's ability to establish a link with the intended server.

DNS Problems : Domain Name System (DNS) issues can also lead to Safari's server-related errors. When the DNS server settings are misconfigured or outdated, Safari may struggle to translate domain names into IP addresses, hindering its ability to locate and connect to the appropriate servers.

Website Unavailability : Sometimes, the problem lies not with Safari, but with the website itself. If the website's server is down or experiencing technical difficulties, Safari will be unable to retrieve the requested web pages, resulting in the "can't find the server" error.

Firewall or Security Software : Overly stringent firewall settings or aggressive security software can inadvertently block Safari's access to certain servers, triggering the error message. While these security measures are essential for protecting your device, they can sometimes hinder legitimate web connections.

Outdated Browser or Cache : An outdated version of Safari or a cluttered cache can also contribute to server-related issues. Outdated browser software may struggle to establish secure connections with modern servers, while a bloated cache can lead to conflicts and hinder the browser's ability to fetch web content.

Network Configuration Problems : Incorrect network settings, such as proxy configurations or misconfigured TCP/IP settings, can disrupt Safari's ability to communicate with servers effectively. These configuration issues can create barriers that prevent Safari from establishing a stable connection with the intended servers.

Understanding these common causes can provide valuable insights into the intricate web of factors that contribute to Safari's server-related errors. By identifying these potential culprits, users can take targeted steps to troubleshoot and resolve the "can't find the server" issue, ensuring a smoother and more reliable browsing experience.

Troubleshooting Steps for Safari Not Finding the Server

Resolving the "Safari can't find the server" issue requires a systematic approach that addresses the potential causes outlined earlier. By following these troubleshooting steps, you can navigate through the complexities of web connectivity and restore Safari's ability to locate and connect to servers effectively.

Check Your Internet Connection : Begin by ensuring that your device is connected to a stable and reliable internet connection. If you're using Wi-Fi, verify that the signal strength is adequate and consider resetting your router if necessary. For cellular data connections, ensure that your network provider's service is operational.

Restart Safari and Your Device : Sometimes, a simple restart can work wonders. Close Safari and restart your device to clear any temporary glitches that may be affecting its ability to connect to servers.

Verify Website Availability : If the "can't find the server" error occurs when accessing a specific website, confirm whether the website is experiencing downtime or technical issues. You can do this by attempting to access other websites to determine if the problem is isolated to a particular site.

Check DNS Settings : Verify that your device's DNS settings are configured correctly. Consider using alternative DNS servers, such as Google DNS or OpenDNS, to see if it resolves the connectivity issue.

Disable Firewall and Security Software : Temporarily disable any firewall or security software that may be overly restrictive. This can help determine if these security measures are inadvertently blocking Safari's access to servers.

Update Safari and Clear Cache : Ensure that you are using the latest version of Safari to benefit from performance and security enhancements. Additionally, clear the browser cache to remove any potentially conflicting or outdated data.

Reset Network Settings : If network configuration issues are suspected, consider resetting your device's network settings to their default state. This can help eliminate any misconfigured settings that may be impeding Safari's connectivity.

Use a Different Network : If possible, try connecting to a different network, such as a public Wi-Fi hotspot or a cellular data network. This can help determine if the issue is specific to your current network environment.

By systematically addressing these troubleshooting steps, you can effectively diagnose and resolve the "Safari can't find the server" issue, empowering you to navigate the digital landscape with confidence and reliability.

In the ever-evolving digital realm, encountering obstacles such as the "Safari can't find the server" error is an inevitable part of the online journey. However, armed with a deeper understanding of the potential causes and effective troubleshooting steps, users can navigate through these challenges with confidence and resilience.

As we've explored the common culprits behind Safari's server-related woes, it becomes evident that a myriad of factors, from internet connection issues to DNS problems and outdated browser software, can contribute to the frustrating error message. By recognizing these underlying causes, users can approach troubleshooting with a targeted and informed mindset, enhancing their ability to overcome connectivity hurdles.

The troubleshooting steps outlined in this article serve as a roadmap for users seeking to reclaim Safari's seamless server connectivity. From verifying internet connections and DNS settings to temporarily disabling security software and exploring alternative networks, these steps empower users to systematically address potential issues and restore Safari's ability to locate and connect to servers effectively.

Ultimately, the "Safari can't find the server" error, while disruptive, presents an opportunity for users to deepen their understanding of web connectivity and hone their troubleshooting skills. By embracing these challenges as learning experiences, users can emerge with enhanced digital literacy and a heightened ability to navigate through unforeseen obstacles in the online landscape.

As we bid adieu to the complexities of Safari's server-related errors, let us carry forward the knowledge gained from this exploration. Armed with a deeper understanding of the intricacies of web connectivity and the tools to troubleshoot effectively, users can embark on their digital endeavors with newfound confidence, ready to conquer any server-related challenges that may lie ahead.

In closing, may your future browsing experiences be free from the "can't find the server" woes, and may you navigate the digital highways with ease, empowered by the knowledge gained from this journey through Safari's server mysteries.

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Netflix streaming videos not working with Safari 5.0

Safari 5.0 has been out for about a day, and some people have found that a few websites do not work properly with the new version. One highly used site that is having problems is Netflix, where the streaming video feature has stopped working for people who have upgraded.

UPDATE: This problem was swiftly addressed by Netflix.

When clicking the "Play" button for a streamed video, the website will give an error claiming streaming is not supported on the current browser, and will then list the system requirements which include "Safari 3.0 or higher." The streaming video on Netflix requires Silverlight, so people who have noticed this problem have tried to reinstall the plugin under the assumption that the plugin may be causing issues; however, this has not helped the situation.

The fix for this problem is to change the user agent for Safari when loading the Netflix website. The user agent is the identifying string that your browser sends to a web server, which can help the server supply a specific version or set of features of the website that are tailored for the browser and operating system being used. Many browsers including Safari can change the user agent for testing and compatibility purposes.

It seems Netflix has not updated their website to recognize the user agent string for Safari 5.0, but by changing the user agent to version 4.1 you should be able to get streaming to work.

• Enable the Developer menu by checking the box to do so in Safari's "Advanced" preferences
• Choose "Safari 4.1 -- Mac" from the "Develop" → "User Agent" menu
• Log out and log back into Netflix.

After this procedure is done, you should be able to stream the videos again.

While the ability to change the user agent is beneficial and works in this situation, unfortunately you cannot assign a specific user agent string to be used for a given website. Therefore you will either have to keep the user agent as the old version, or change it every time you wish to use Netflix's streaming options.

Questions? Comments? Have a fix? Post them below or email us ! Be sure to check us out on Twitter and the CNET Mac forums .

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Netflix will no longer play in Safari; Error Code S7702 - 1003

Since updating to 10.15.4 Catalina, Netflix will no longer play in Safari. Every time I try to watch something I keep receiving the Netflix Error Code S7702 - 1003. I've done some searching around on the web and can't find anything relating to the code. This isn't anything to do with Netflix throttling the quality or struggling to provide a service due to the current situation we are all in, as last night I tested my Apple TV, PS4, iPhone, Smart TV & Chrome (On my MacBook). All of which started playing immediately. The issue seems to be local to Safari its self. I feel begrudged to start using Chrome as I much prefer Safari and believe it to be more secure.

I have a feeling it could be to do with security settings perhaps on Safari, but having a look I couldn't spot anything different. If anyone could shed any light on the subject, it would be much appreciated.

MacBook Pro 15", macOS 10.15

Posted on Mar 26, 2020 11:29 AM

Posted on Mar 27, 2020 4:08 AM

I faced the same issue after updating my Software on my mac to macOS Catalina: 10.15.4 (19E266).

After the chat with the Netflix HELP center, it turns out from now on we have to reach Netflix without private mode on in order to watch anything on Netflix via Safari. So, you can still use Safari, but turn off the private mode when you want to enjoy Netflix ;)

At the end, I wish they (Netflix) would add a shortcut error help message on their help website for avoiding us contacting them one by one.

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Mar 27, 2020 4:08 AM in response to Rob_2506

Apr 5, 2020 12:51 AM in response to turanbayramli

unfortunately this doesn't work for me. In private mode I'm able to watch some movies. Only few of them. In normal mode I can see only the start picture with red circle which is still rotating and rotating and nothing more.

Apr 6, 2020 2:13 PM in response to Rob_2506

The problem is since the 10.15.4 upgrade, regardless of private or public browsing. The only solution I have found is to play Netflix on Firefox (probably other non-Safari browsers would work just as well).

May 17, 2020 5:23 AM in response to Rob_2506

Hi! Was having the same problem on my MacBook Pro 2019 Catalina 10.15.4. Fixed by doing the following. Safari > Preferences > Privacy > Manage Website Data > Search "Netflix" > Remove, then Force Quit Safari and try Netflix again.

Jul 24, 2020 2:22 AM in response to sophiesmyth

sophiesmyth - thank you! this worked when nothing else did

Mar 26, 2020 11:38 AM in response to Rob_2506

Longstanding problem that Netflix doesn't seem to want to fix.

Try using FireFox to view Netflix.

Mar 27, 2020 4:26 AM in response to Rob_2506

FWIW, I haven't had a problem with Netflix and Safari for years, not sure how many. I also have no problem playing Netflix in a private window with Safari.

Apr 5, 2020 12:52 AM in response to dialabrain

Really important information.

Apr 15, 2020 4:02 PM in response to Rob_2506

Netflix home page loads, as soon as I try to watch something, red circles turns around and round...

May 6, 2020 10:02 AM in response to Rob_2506

I also have this issue and it is NOT resolved... Surely with the lockdown, Netflix and Safari/Catalina update would be a priority to understand the issue and fix.

May 9, 2020 1:24 PM in response to Rob_2506

I'm having this issue as well. It doesn't work on private mode either. Can we please get a MAC update to fix this bug

May 9, 2020 5:24 PM in response to Rae_B

Can we please get a MAC update to fix this bug

No. It's a Netflix problem.

May 17, 2020 10:47 AM in response to sophiesmyth

sophiesmyst - thanks so much for your help. It works for me. Thanks

Jun 27, 2020 1:08 PM in response to sophiesmyth

It worked! Thanks you so much !

Jul 19, 2020 7:22 PM in response to Rob_2506

same with me ... the screen flickers only with netflix videos playing then the screen appears ... help!