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Abercrombie & Kent Review

by Ted Kletnick (United States)

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Went on the The Great Migration Safari…

Went on the The Great Migration Safari in Style trip. While we did see lots of animals and the tour guides were first rate you can do better than this "Chevrolet" level safari. Fellow travelers were old and stale. Hotels mixed. Too much seat time going and coming and not enough history/culture. No exercise unless you make the effort. Not my favorite trip. You can do better.

Date of experience : February 11, 2024

First time with A&K

First time with A&K, went to Vietnam, Cambodia and Thailand. All accommodations were top notch, seamless travel. Our guide, Luc, was amazing. Would go again just to have him as a guide. Enjoyed everything. Very packed with activities, still had some pool and massage time. Loved all of it!

Date of experience : February 28, 2023

Went to Egypt with A&K

Went to Egypt with A&K. - Communication was poor - several times had to email repeatedly to get answers. - Clothes they said were required on tours was incorrect. Caused me to have to purchase clothes that were more suitable on the trip - Tipping suggestions were not correct. - Only one meal provided was good - chicken was chewy and dinner options were limited and not what I would expect on an expensive tour. Although food on the Nike Cruise Boat was great. - My food restrictions were not passed on to Egypt. - Out Egyptian guide was wonderful. My issues are more with the US team and not the tour guides. This was during the Israel issues and there was no communication prior to the trip concerning this. I doubt I will travel with them in the future.

Date of experience : November 02, 2023

Reply from Abercrombie & Kent USA

Dear Suzycustomer, we're sorry to hear about your experience and would like to understand more about your concerns. Could you please provide your full name, A&K booking number and dates of travel to us at [email protected] so that we can look into this further? Thank you.

Our trip to Spain and Portugal did not…

Our trip to Spain and Portugal did not meet expectations. This was our first A&K trip. It did not compare favorably to our Tauck trips, Backroads, or even trips we planned ourselves and guides we hired. There were numerous disappointments that I won't even mention here. My husband and I both wrote to A&K and received no response. We didnt want anything from them...in fact we wouldn't take another trip with them if it was free. We were only trying to give some constructive feedback. I would be happy to go into more detail if anyone is interested.

Date of experience : June 09, 2023

Wings over Mediterranean Sept 2022

Wings over Mediterranean Sept 2022. Other than the intra-city flights which were first class private jet, the rest was......average. Tour buses with windows too small to see any passing points of interest. A 250 sq ft "luxury" hotel room---thought I was in a Motel 8. Museum tours led by local experts who over-talked so long that they cut into anything that was planned for the remainder of that day. Restaurants....3 in particular very small, crowded, and not even remotely above average. Written itinerary says "and then return to your host city and enjoy the rest of the afternoon at your leisure." No way...we usually got back to the hotel around 5:30 after already passing up at least one planned exhibit. We had no special tour group privileges...we were just part of the pack and were overrun by tourists at every stop. $40,000 per person....a big huge "ouch"

Date of experience : September 03, 2022

Dear Lou, We're sorry to hear of your experience. This differs from most feedback we get on our Wings Over the World journeys and we'd like to look further into what may have gone wrong. Could you please email us at [email protected] with your name and details about where you were interested in travelling. We appreciate it. Thank you.

Still waiting

After months, I am still waiting for any response from A & K. In the meantime, on various travel websites, I’ve read reviews left by other A & K travelers who had the same similar, disappointing experiences as we did on our A & K safari. I haven’t even gotten any responses from this website! If you’re reading this, chances are you’ve already traveled with A & K and been unhappy. Too bad we trusted this company and shame on them for not caring about their customers.

Date of experience : October 04, 2023

Dear Lesley, We're sorry to hear that you haven't received a response to your inquiry. Could you please email us at [email protected] with more information about your request and where you submitted it? Thank you.

This is my first trip with Abercrombie & Kent

This is my first trip with Abercrombie & Kent. I’ve been on several trips with National Geographic and loved those. I wanted to try a different tour operator and see how they compare to National Geographic. The trip is 2 months off and already I’m having my doubts. Multiple emails from different people asking for the exact same information, namely flight arrangements. I keep telling each person when I sent the requested information and to whom. Nothing much about the trip itinerary yet or who will be leading the tour. By now with National Geographic I would have had that information and would have been provided with a list of suggested reading materials to learn more about the tour destinations. So far, I’m less than impressed. This is supposed to be a top tier tour operator…they certainly charge top tier prices. Time will tell

Date of experience : July 13, 2022

We're sorry to hear of your experience. We would like to follow up on this to address your concerns. Could you please send an email with your name and booking number to [email protected]. Thank you

Our first trip with Abercrombie & Kent

Our first trip with Abercrombie & Kent. We were hoping for a luxury experience. We did stay at 5 star hotels and group size was small. We felt that was where the luxury ended. They were cheap on wine at the welcome and farewell dinner. For a 3 hour dinner only one glass per person. You paid for the second glass. I did not feel our guide in Jordan did anything other than check a box. The Israel guide was great. We have done Tauck and was for more impressed. They also do not ask a customer’s opinion after a trip. They apparently do not care. It was a great trip but not the service leaves we expected for the price.

Date of experience : March 13, 2023

We have just finished 12 days 7:28-8/8 Africa Safari

We have just finished 12 days 7:28-8/8 Kenya and Tanzania Africa holiday. A&K has pride itself to be a luxury tour operator which is definitely not our experiences. It’s more like flying economy plus. Issues are 1. A&K cars are old and have lots of wear. 2. We were stuck at a air strip in Kenya border for over 2 hours. The local representative of A&K did not give us updates and told us it’s operation issues in different cities (Arusha and Nairobi). I kept on calling the A&K customer service lines and was promised he would call back and he never did. 3. 1st Guides in Anbrosi English is difficult to understand. 4. Many members in our group all have stomach issues during our trip. 5. Our departure from our last spot was moved up about 2.5 hours and from our perspective, it’s for A&K convenience and cut short of our enjoyment 6. Our main guide instead of apologizing to guests to mid-handling and poor A&K operations, he keeps on saying “Let me tell you…”….this is my 3rd trip to Africa and have travelled over 110+ countries around the world and this supposed “luxury” experience has to be the worst. Our fellow travel members ran into various issues and very unfortunate.

Date of experience : August 08, 2023

Had to cancel our trip

Had to cancel our trip. Was fully paid for but they sent us a checks for about 10 percent. Contacts that we had blocked our calls and the person who handled all arrangements will not call back. Lawyer wants to much money so I will be contacting all social media out let’s after the first of January

Date of experience : September 01, 2023

Dear Mr. Stiftel, We're sorry to hear you had to cancel your trip. Our cancellation policy is available on our website, which you can find here: https://www.abercrombiekent.com/terms-and-conditions/booking-terms-conditions-journeys-united-states We also highly recommend travel insurance for all our guests in case of emergency. We would be happy to look into this further for you, if you could please provide you contact information and booking number to us at [email protected]. Thank you

The last disappointing trip I'll be taking with A&K

Just returned from a Cruise down the Mekong River. So disappointing, the guides, the side trips, the lack of preparatory information about clothing to bring, unbearably hot/humid tmeperature, the food (I got bad food poisoning on board, it was the only food I ate and A&K just ignored the whole issue). I made two other trips with them - Egypt and Peru - and see it's a real pattern with them. In Egypt and Peru, it was so amazing to be there that I ignored the lackluster tours. A&K doesn't seem to monitor the job their guides are doing at all. In Egypt, the guide droned on about every hieroglyphic but nothing else, in Peru how the rocks were chiseled together and on the Mekong no over view as to the 3 countries we were visiting. Moreover, there is really nothing to see along the Mekong except mud, and poverty stricken Cambodians trying to eek out an existence. What a waste of time and money. NEVER AGAIN!!

Date of experience : October 21, 2023

Similar experience to the other posters…

Got there eventually on a credit note due to COVID disruption. Next time less stress and hassle please!

Date of experience : August 05, 2020

We took the Singapore & Malaysia tour

We took the Singapore & Malaysia Tapestry of cultures. It was a Marco Polo tour which is supposed to be their best and a small group. There were 13 of us and we all agreed this would be our last trip with them. This was billed as a foodie experience and the places they took us were awful. Experiences like a special mahjong class touted as an A&K exclusive experience vanished. The A&K representative apologized at the end of our trip saying he knew this was not the trip we expected. Since we didn't receive events as stated in the description we requested that they give use partial refund. Everyone on the tour complained to A&K in detail about everything that went wrong. We were offered $1000 toward another trip. This is not a way to treat repeat customers.

Date of experience : June 18, 2023

If It Was A Free Trip, I Would Not Use A&K

I will NEVER, EVER, EVER use A&K again and when asked I tell people to use another tour company. They give you bad and incorrect travel information. They do not return inquires and tell you they are too busy. I am waiting for two refunds. We went to South Africa and Kenya with them. I cannot say enough bad things about them. Interesting that they do not ask their customers to review them at the end of a trip

Date of experience : September 10, 2023

Dear Mr. Belsky, We are sorry to hear about your experience and would like to learn more. Could you please send your booking number and contact information to us at [email protected] so we can look into this further. Thank you.

Refund Scam!

My wife and I have travelled with A&K many times over the years, with destinations spanning the globe. Throughout our travels, we've had but a handful of negative experiences. Recently, however, we had to cancel an extensive trip to Africa due to dire health issues. We requested the cancellation over two months ago. We are still waiting for the return of our $25k+ deposit. In booking the trip, the deposit was charged to our card within 30 minutes. In cancelling, it's taking over two months to be credited - and it still hasn't happened! What a scam. What a way to treat heretofore loyal customers.

Date of experience : December 15, 2022

Dear Dennis, We appreciate you choosing A&K for your many travels and we're sorry to hear about your recent experience. This is not typical, and we’d like to follow up to learn more. Could you please reach out to us at [email protected] with your name and booking number? Thank you

Extremely unhelpful and unresponsive

Extremely unhelpful and unresponsive. I place at several calls with the agent assigned to my trip to assist in logistics. None of the calls were returned. For assistance they refer you to 3rd party vendors that charge you an arm and a leg... not the kind of service one expects for even the least prestigous of tour companies.

Date of experience : June 05, 2023

Booked a flight on Emirates Airline…

Booked a flight on Emirates Airline through them - espensive - had to cancel due to Covid - Promised refund in 6-8 weeks - now been over 10 weeks - agent says it is an "accounting issue" - manager no help. I'm sure Emirates refunded A&K - but A&K refuses to do as they promised and refund my money back to me. Very poor form

Date of experience : August 28, 2020

BEWARE DON'T BOOK Extra Services

Iceland (Aug. 2021) Used A&K early check-in & 2 extra nights; charged $660 per night (taxes/breakfast) Other guests booked w/hotel (same room) $330. While on trip emailed numerous times & received generic non-answer from Margaret Wnek, Guest Relations. A couple on trip A&K quoted helicopter ride, $3,000. We paid $850 w/hotel for same ride. Asked Ms. Wnek for customer survey of trip like they used to do; told they don't do this.

Date of experience : September 03, 2021

Incredibly bad service

Incredibly bad service. Considering the high prices of this company, you might hope for commensurate service. A&K failed to meet us at the airport,wouldn’t reimburse for taxi fare, and was deceptive about Covid protection on their cruise. We will never travel with this amoral company again.

Date of experience : August 26, 2022

.Refund of monies SCAM

. June 1st, 2020 cancelled a trip to Egypt & Jordan due to COVID 19 concerns. To my great shock, I was told it would take 4-6 weeks for A&K to process the return of my monies (over $20K). Now I am not stupid....it does not take that long to enter my credit card in their machine and hit the button "refund money". I asked the agent if I was booking a new trip and needed to make the required deposit, how long would it take them to process my payment....her quick response was "oh, it would be done immediately!" The takeaway is that when A&K wants money...that transaction can be done immediately....but when the guest wants a return of their money.....gee that transaction takes 4-6 weeks. It is obviously NOT a priority to return money to a guest. It's best for them to have my money sitting in their bank account. You have to wonder....what else is not a priority for A&K?

Date of experience : June 19, 2020

Abercrombie & Kent

Global operator

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Trip prices

$2,495 — 64,000

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How well do you know the world?

Abercrombie & kent reviews & ratings, i will never, ever, ever use a&k again. they are not what they were represented to be..

We started planning our South Africa and Kenya Safaris 2 years in advance and could never get our questions answered by A&K representatives. The piles and piles...

High Fees with Low Quality Experience

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Best tour; from the guides to the hotels to the sites - absolutely top notch

We did a private tour of Peru with A&K for our 30th wedding anniversary. It was truly remarkable. The attention to detail, sites we visited, hotels we stayed a...

Overpriced, too much crammed into each day, and important aspects of the trip dropped....with no advance notice

Wings over Mediterranean Sept 2022. Other than the intra-city flights which were first class private jet, the rest was......average. Tour buses with windows too smal...

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Editoral Review of Abercrombie & Kent

Co-founded by current CEO Geoffrey Kent in 1962, Abercrombie & Kent started out in modest fashion as an African safari operator, but quickly grew into one of the world's premiere luxury travel brands. Today they cover the globe, with 50 offices worldwide.

What Makes Abercrombie & Kent Stand Out?

• Award-winning luxury tour operator
• Insider-access opportunities
• Focus on culture, wildlife, and history 

Abercrombie & Kent is one of the world’s leading luxury travel companies. The emphasis is very much on luxury here -- whether it’s small-group travel (limit of 18 per group), tailor-made journeys, expedition cruises, train travel, African safaris, European barge cruises, or any of its many other offerings, just about everything A&K arranges is top of the line.

They are specific in their travel style, promising superior and attentive service, comfort, and cultural exploration. While this may seem exclusionary - and the prices are quite a barrier to entry.

Luxury travel might have a reputation for being swanky and even perhaps a bit dull, particularly for those who travel for adventure, the image being a glass of champagne all day long, moving from meal to meal, sitting on the private deck of a cruise ship. This perspective is a misnomer however, as there is quite a bit of action available on tours with Abercrombie & Kent.

Enjoy invigorating walks, hikes, get outdoors to remote locations, meeting local people and learning about their cultures; experience the thrill of getting up close to waterfalls, and poise your camera for the perfect shot on a safari. Then retire to your room for a cocktail before dinner.

Who Will Enjoy Traveling With Abercrombie & Kent?

• Luxury travelers

Abercrombie & Kent travelers embody an adventurous spirit, but enjoy the finer things as well. “Elegant exploration” is one way to put it. These travelers appreciate a slow pace and personalized attentive service. The age range tends to be older - baby boomers and seniors looking for a relaxing experience, with many cultural touch-points, but not overly “immersive” as their children and grandchildren might prefer.

This is upper crest travel at its finest - though Abercrombie & Kent makes a concerted effort to be worldly and inviting, your experience is definitely a luxury version of any given destination. This is a travel company that offers Private Jet trips, some of which offering the chance to meet an Abercrombie & Kent family member.

Think private after hours tours, exclusive outings with artisans, chefs, and winemakers; spectacular meals and accommodations that go a touch beyond comfortable. Imagine the civilized world of cocktail hour and dressing for dinner, but in the context of exploration. Perhaps you’re sipping your negroni on the deck of your private suite in Kenya, gazing out across the savannah with elephants silhouetted in the distance, against the dusty yellow sunlight of dusk. This is the wonderful travel world waiting for you with Abercrombie & Kent.

The majority of A&K’s guests come from North America or Britain. A&K trips are definitely not for the budget traveler, but they offer deluxe lodgings and transport and exceptionally attentive service, which their customers value highly.

Top Destinations

Abercrombie & Kent made its name offering luxury small group and private safaris in Africa. Today they go around the world, but with the same luxurious approach.

Luxury doesn’t mean same-old, same-old or unadventurous though. Groups head off on Antarctic expeditions or Uganda gorilla safaris, visit Tibet or Machu Picchu, join a European or Nile river cruise, or travel to India’s Pushkar Fair.

You can ride deluxe trains or fly across Africa by private jet with Abercrombie & Kent. Or you can outline your own tailor-made journey under the guidance of an A&K consultant, then be accompanied by their guides throughout.

Abercrombie & Kent Travel Style

There could be a tendency to view Abercrombie & Kent as old fashioned when it comes to travel style. However there is a difference between old fashioned and appreciating a traditional travel style. Those who travel with Abercrombie & Kent do expect a certain kind of experience. From luggage handling to having the salad fork in the correct order, from short or non-existent lines to special assistance when needed. These expectations have become the blueprint for an Abercrombie & Kent travel experience.

Transportation on an Abercrombie & Kent tour is almost always private and chartered. Exceptions would of course be rail journeys, but here you would have a private car and access to first class dining and viewing. Your journey may involve anything from helicopters, private jets, luxury coaches, and yachts. Walking is a common part of most guided tours, but you can expect simple and easy distances during your A&K itinerary. (Unless of course you are on a Gorilla Trek!).

Accommodation follows a similar pattern. Luxury hotels, safari lodges, villas, you name it and it’s probably available.

Why Choose a Tour With Abercrombie & Kent?

Abercrombie & Kent promises to deliver an authentic, “insider” travel experience, such as seeing Machu Picchu under the guidance of its former resident archaeologist. You can even ride an elegant train to get there. In Tanzania, A&K runs its own luxury safari camps.

From the time they first meet you at the airport until trip end, Abercrombie & Kent promises that your trip will go as smoothly as possible -- and that their entire global organization will be dedicated toward that goal.

It may strike some as contradictory to see certain parts of the world in luxury. Some countries have luxury homes, but they are only available to tourists and travelers because the locals simply occupy a different social sphere. There is a unique dependency on tourism in much of the world. Abercrombie & Kent takes this seriously, doing their philanthropic part wherever possible, giving back to the local communities.

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Solo friendly.

• No single supplement
• Solo & Singles Travel
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About the company.

At Abercrombie & Kent, we strive at every turn to redefine your notion of what is possible on a vacation. Our approach combines singular service — such as a private passage by road and lake through the Andes, or a maximum group size of only 12 guests on each Galápagos shore excursion — with insider-access opportunities unlike any you have experienced before. A&K lets you discover Machu Picchu through the eyes of its former resident archaeologist, and introduces you to Mayan culture firsthand, through an exclusive meeting with a Mayan family.

In these and myriad other ways, Abercrombie & Kent consistently goes above and beyond the call of duty — and no A&K journey is complete without that extra, unexpected "and" that makes your experience unique and unforgettable. Choose from a Luxury Small Group Journey, the finest group travel experience in the world; a Connections journey, which combines A&K’s renowned service with unbeatable value; A Marco Polo Club Invitational Journey to an exotic locale; a private Signature Series itinerary; or a custom independent journey created just for you. When it comes to discovering the world, the possibilities are endless.

Making these extraordinary journeys possible are the handpicked experts in our 50 offices worldwide, on call around the clock. Chief among them are our resident A&K Tour Directors and local guides. The Tour Director leads each group departure, providing unmatched on-the-ground expertise with A&K local guides contributing along the way.

With expertise in not only luxury but culture, wildlife and history as well, Abercrombie & Kent reveals your destination with an authenticity beyond the reach of any other travel company.

Abercrombie & Kent Trips & Specials

'Prospérité' - Burgundy Canal

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Tailor Made Kenya: Family Safari

Peru: Machu Picchu & the Sacred Valley

Tailor Made Greece: An Active Adventure

Want a tailor-made trip instead?

Your trip, your way, planned by an expert:.

• You choose budget, destinations, activities, transport & lodging type
• Expert designs the itinerary for you, and once approved, takes care of logistics

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Abercrombie & kent company ranking by category, similar companies.

Associations

United states tour operators association.

USTOA is a nonprofit professional association representing the tour operator industry.Its members are made up of companies who provide services worldwide but who conduct business in the U.S.

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Abercrombie & Kent

Review Highlights

“ The pyramids were on our bucket list , but traveling in Egypt is still a bit sketchy. ” in 2 reviews

“ My 30-year old daughter and I were fortunate enough to make this trip of a lifetime in February 2018 and it was perfect from start to finish. ” in 2 reviews

“ A small mistake in a trip of this magnitude , but one I didn't expect with what I was paying for this trip. ” in 2 reviews

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1411 Opus Pl

Downers Grove, IL 60515

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About the Business

Business owner information

Geoffrey K.

Business Owner

Abercrombie & Kent was founded in 1962 as a safari company by Geoffrey Kent and his parents, who pioneered a new kind of adventure travel that seamlessly combined authenticity, luxury and five-star service. Today, A&K is the world's premier luxury travel company, with an unmatched local presence of over 55 offices in more than 30 countries. We offer everything from inspiring small-group journeys to Luxury Tailor Made Travel, Luxury Expedition Cruises and Private Jet journeys, and we are consistently recognized as the gold standard for luxury travel by professionals and guests alike. Philanthropy is integral to our business model, and Abercrombie & Kent Philanthropy partners with more than 40 local grassroots projects that positively impact lives and livelihoods in the communities where our guests travel. …

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Overall rating

We took a "private journey" to Southeast Asia. The hotels were fabulous. Unfortunately I can book fabulous hotels myself. The sightseeing and tours were exactly what I'd expect from any middle priced tour company, nothing special, which made it a bad value for all the money we paid. In addition, the customer service and communication from A&K was poor.

We booked a trip with A & K in 2023 for Egypt & the Nile. In the meantime, I became ill and required brain surgery. i canceled the trip well in advance, and requested a refund. I am still (April, 2024) struggling to get a refund. The company continues to Stonewall. I highly recommend don't use this company. They are totally unreliable.

BEWARE! run, don't walk! this company doesn't care about their services or the safety of their clients. After paying for an expensive trip, I fell and had 2 compression fractures to my back. we contacted them several weeks before the trip with doctor documentation to not travel. we asked to reschedule. not only wouldn't they reschedule or refund any of the money. we continued to try to work something out, but they refused. the airlines were very helpful and gave a full refund. I will never use or recommend this company.

Abercrombie K.

Feb 16, 2024

Thank you for taking the time to share your feedback. Please know that we always strive to accommodate our guests' needs to the best of our ability, but unfortunately there are certain limitations and policies that we must adhere to. We highly recommend our guests choose to purchase insurance to avoid these situations when unforeseen circumstances prevent travel after journeys are confirmed and paid for. We regret any inconvenience this may have caused and appreciate your understanding.

You can do much better. Took a trip called The Great Migration Safari in Style -- Africa. If you like a Chevy then this is your ideal. Did see lots of animals and the on-the-groud personnel were really good. However, pre-planning and sales assistance were poor. Press to overpay with "private" options. Fellow group travelers were old and staid (e.g. BAD). Too much seat time, little culture, and no exercise unless you made it happen. Hotels ranged from first-rate to not-so. There are much better ways to see Africa. This is a big trip that is quite expensive. Find a superior solution.

We are extremely disappointed to have to cancel our spring trip to Egypt. As everyone knows, except for Abercrombie & Kent, this is a very unsafe area of the world. Despite this fact A&K will own refund 50% of our cost. It seems they put a very low value on customer safety and satisfaction. This was to be our first trip with them and now we will never go any where with them. I caution you to find another company. A&K value their profits above customer safety.

Let me start by saying that this is not a luxury travel operator! We booked a small group tour (15 people) with them to Scotland this summer. Right from the start we had problems with this company. The first hotel we stayed at in Glasgow was old, dated and musty. The bathrooms were not upgraded and there were no elevators in the building. Our shower was backed up and almost overflowed every time we showered. The second hotel was in the middle of nowhere (Kinloch Rannoch) and although the hotel was updated and pretty, the service was horrendous and the food even worse. There was nothing to do at this destination except go for walks and see farms and cows and goats. I guess they thought this was a great way to see the highlands. The 3rd hotel was at the Old Course in St. Andrews and we were booked in rooms that overlooked the parking lot and garbage area. We ended up paying more money to get a better room with a view of the famous golf course. This is certainly not what we expected when we booked a luxury tour. They were also not honest with us about dinner at the hotel. Our tour guide told us we could order whatever we wanted off the menu and when we got the bill the waiter informed us that A&K only covered $70 pp so we had to make up the difference out of our own pocket. At least tell us that is what our budget is, so we can order accordingly. The last hotel we stayed in was in Edinburgh and we had a room that faced walls in an inner courtyard. When we complained to our tour guide about this she said "what do you want me to do"? Speaking of the tour guide... we were all disappointed with her as well. Although she was knowledgeable about Scotland, its heritage and history, she was very unorganized and impatient with the group. We were a diverse group ranging from early 30's to early 80's and our guide could not deal with all of the logistics that come with guiding a group of people. She would become overwhelmed and testy when things didn't go smoothly and lets face it, with a group of people that diverse there are things that don't always go according to plan. After we got home we told our travel agent about all the things we were unhappy with and she suggested we write a letter to A&K and tell them how we felt. To this date (which is 7 weeks later) we have still not heard a word from them. Its as if they don't care. Their customer service is terrible and basically non-existant. This was so disappointing and upsetting to us. We thought A&K was supposed to be a top notch travel company but we will never again travel with them.

See all photos from Nancy E. for Abercrombie & Kent

Sep 5, 2023

Dear Nancy E, We're sorry to hear about your experience in Scotland. Could you please send your contact information, full name, and booking number to [email protected] so we can look into this for you? ⁠

WE booked some travel with them for Marrakesh with trips to the Atlas Mountain for next month. After the earthquake tragically caused damage and trauma to this region, we attempt to cancel our trip as we did not wish to visit an area in pain and injury - and we are older travelers who might have need of health resources. A & K refused to fully refund our travel, even though we would have gladly accepted a delay and rebooking to visit Morocco at another time. We recommend that other travelers be aware of this inflexibility in the face of a natural disaster. We appreciate that guides should be paid -- and wish that this international company would have supported them and also cared about its customers.

Oct 4, 2023

We're sorry to hear about your recent experience and appreciate your feedback. When unforeseen events like an earthquake occur, our first priority is safety. We worked closely with our office in Morocco to assess the situation. Outside a small region in the Atlas Mountains, we have continued operating with minimal touring adjustments. Casablanca, Rabat, Tangier, Fes and Meknes, the desert area and the coast were not impacted. The Moroccan people, renowned for their hospitality, have never been more eager to welcome visitors.

My father and I booked a private 10-day Thailand trip through A&K and travelled in November. The trip itself was incredible and all of the local guides and hotels were top notch. The itinerary touched on everything we wanted. Overall we were extremely happy with the trip itself but found there could have been small things along the way to improve our experience. I found the communication between A&K and us to be light throughout the booking process. We only had calls when I reached out requesting them and while it could be time consuming to hop on a call for every question or idea, it would have been nice to have set times throughout our journey with A&K to review the itinerary, discuss any things we need to do prior to departure, hear from A&K along the way or even a check-in to provide feedback following the trip. As of today, we haven't heard from A&K to hear how the trip went which I find surprising when taking a trip of this magnitude. Additionally, while the hotels go above and beyond to ensure your stay is what you expect, it would have been nice to receive a gift at somepoint from A&K as a thank you for the trip. I previously booked a Safari for my honeymoon and received a nice photo upon arrival of me and my wife at a few of the hotels on that itinerary. It's a small gesture that goes a long way. I would definitely book again through A&K I just found these things would help improve the user experience.

Dec 19, 2022

Dear Brandon G. Thank you for taking the time to share your recent travel experience with A&K in Thailand. We're thrilled to hear you enjoyed your trip. And we very much appreciate the feedback about the communication. We strive to deliver the best product and we'll be sure to share this information to further improve our service. Thank you.

We recently went on an A and K trip to Sicily and southern Italy. The itinerary was great. But there were a number of reasons that we will probably not travel with them again. The process of booking the trip was quite impersonal more like sales rather than a real travel consultant.. I wrote a detailed feedback letter after the trip to the sales consultant and to A and K Europe and never received a response which is not acceptable. I clearly get the sense that they don't really care about travelers feedback. Seems like they just want to push you to book another trip. My main criticism of the trip was that there was a group of 10 people on our trip who were quite difficult and demanding-- seems like they should have had their own private trip.. There were some small things that should not have happened on a luxury trip: 1. long bus rides on a bus where the driver would not clean the bathroom so it couldn't be used; 2. in places where we were having dinner on our own, we did not get a list of suggestions (in Naples) or were reccommended places without indicating how near they were to the hotel. All in all, I have been very disappointed with A and K's complete unresponsiveness to my feedback... For a "luxury" tour operation, this is unacceptable and we will not be traveling with them again.

Fortunately, I never got to travel with this company. My problems were with the initial booking process and customer service. They are very slow to get Back to you, if at all. I had questions after I booked, and found my agent was on vacation and his email was being monitored. I guess it wasn't, because no one would get back to me. I then tried to book airfare through them and was told 7 to 10 days, heard nothing back yet so gave it a couple of of more weeks. I contacted them, and was told they could not do it for several more weeks. because they were overwhelmed (bull baloney). Fortunatley something came up where I could not travel at the time anyway So I cancelled. got 500.00 deposit back but lost travel protection and other. Had a gut instinct not to book in the first place, should have paid attention to it. Judging by previous reviews, I am not alone.

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African Safari

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Join a top A&K African safari and experience a world where nature reigns supreme. A&K pioneered what remains the best modern African safari in 1962, creating a signature blend of luxury, authenticity and adventure. Today, our 13 local African offices employ the continent's top tour guides and bring you into the heart of the best wildlife   action, with stays at A&K's top, unique mobile tented camps, an elegant and eco-friendly successor of the classic African safaris of Roosevelt and Hemingway .

On an East African safari with A&K, witness the Great Migration from the best vantage point, as hundreds of thousands of grazing animals and predators cross the plains of  Kenya and Tanzania . Or track mountain gorilla in their natural jungle habitat in   Uganda . Venture to Southern Africa with A&K for the best water safaris by dugout canoe through Botswana's   Okavango Delta .  Not to be overlooked is a visit to mighty Victoria Falls in Zimbabwe, where its thunderous spray creates rainbows.

A&K was born in Kenya, and as the top pioneer in luxury safari tours, we can show you an Africa that's suited to you. Wherever you go, count on a top African safari experience, one in which every day is an inspiring adventure.

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A&K's Recommended Safaris to Africa 

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Elevate your travel experience with private Tailor Made luxury safari tours to Africa. Created by our experts, each bespoke tour to Africa is designed just for you and your preferences with customized luxury Tailor Made adventures, accommodations, private air and more.

Africa Small-Group Tours

Experience A&K's best-in-class luxury small-group tours to Africa. Led by an acclaimed Resident Tour Director®, each unique journey is expertly designed to offer incredible insider access and an intimate small-group experience.

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Travel together on unforgettable luxury family vacations and safaris to Africa created by our family adventure experts. Choose from small-group family journeys or custom private Tailor Made travel, designed just for your family and ideal for holidays and celebrations.

Journeys Featuring Private Air

See and experience more on exclusive Wings Over the World Journeys. The ultimate small-group travel experience, these luxury journeys feature itineraries packed with insider access and the ease of privately chartered flights between destinations.

Learn More About Africa's Region and Wildlife

East africa: find the "big five" and the great migration.

Experience the thrilling, unparalleled wildlife of the Masai Mara, where elephants graze alongside towering giraffes and abundant wildebeest.

Southern Africa: Wildlife, Wines and History

Discover South Africa's historic cities, vibrant culture and world-renowned wines along with the thrilling "Big Five."

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Experience a day on safari, the a&k way.

Set out on an adventure with the luxury safari pioneers, and enjoy game drives, fine dining and five-star service — and keep watch for the "Big Five."

Witness the Breathtaking Great Migration

Learn from an A&K expert what drives hundreds of thousands of wildebeest and zebras to make their annual migration across Kenya and Tanzania. 

Which A&K Safari is Right for You?

Africa is a land of stunning variety, and A&K offers journeys to match. Read our handy guide for choosing the safari that's just right for you.

Pack for Adventure with A&K's Custom-Built Safari Duffel — A Perfect Fit for Your Journey

All guests travelling on an A&K safari adventure are provided with a complimentary, custom-crafted A&K Duffel. This bag has been specially designed for your journey: it's perfectly sized to fit all your safari essentials while still meeting airline checked baggage size restrictions for Africa.

Explore What It’s Like to Travel with A&K to Africa

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THE 10 BEST Nizhny Novgorod Sights & Historical Landmarks

Nizhny novgorod landmarks.

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• 5.0 of 5 bubbles
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• District Central (TsAO)
• Boulevard Ring
• 3rd Transport Ring (TTK)
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• Red Square & Kitay-gorod
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• Things to do ranked using Tripadvisor data including reviews, ratings, photos, and popularity.

1. The Kremlin

2. Chkalov Staircase

3. Bolshaia Pokrovskaia Street

4. Fedorovsky Embankment

5. Cathedral of St. Alexander Nevskiy

6. Church of Nativity of Most Holy Mother of God

7. Pechersky Ascension Monastery

8. Chkalov Monument

9. Rozhdestvenskaya Street

10. State Bank

11. Verhnevolzhskaya Embankment

12. Monument to Minin and Pozharsky

13. Michael the Archangel Cathedral

14. Nizhne-Volzhskaya Embankment

15. Pozharsky and Minin Square

16. Sculpture the Funny Goat

17. Dmitriyevskaya Tower

18. Monument to Yevgeniy Yevstigneyev

19. The Nativity of St. John the Baptist Temple

20. Annunciation Monastery

21. Gorky Statue

22. Spaso-Staroyarmarochny Cathedral

23. Monument to Jules Verne

24. Nizhegorodskaya Yarmarka

25. The Temple in Honor of the Assumption of the Blessed Virgin Mary

26. Sculpture the Shoe Shiner

27. Nizhny Novgorod Stadium

28. Gromozeka Monument

29. Ivanovo Tower Museum

30. Church of the Assumption

What travelers are saying.

• The Kremlin
• Fedorovsky Embankment
• Chkalov Staircase
• Bolshaia Pokrovskaia Street
• Church of Nativity of Most Holy Mother of God
• Pechersky Ascension Monastery
• Cathedral of St. Alexander Nevskiy
• Rozhdestvenskaya Street
• Verhnevolzhskaya Embankment