book a visit kirkham jail

Blog Government Digital Service

https://gds.blog.gov.uk/2014/09/15/you-can-now-book-a-prison-visit-online/

You can now book a prison visit online

Booking a prison visit should be simple and straightforward. Until now that was far from the case. Booking a visit required both prisoner and visitor to jump through hoops: paper forms and drawn-out phone calls. And if the visit date turned out to be impossible, they had to start all over again.

Now you can book a visit online . It takes about 5 minutes. Before, picking an available date was pot luck. Now there's a date-picker that lets you select 3 possible slots instead of 1. It’s a straight-forward service with user-needs at its heart but, if you get stuck, you can call the prison's visits booking line and someone will help you with the booking.

Here's a very short film we've made about it:

By making it easier to book visits, prisoners will see more of their friends and family. Evidence suggests this will help their rehabilitation. Transformation isn't just about websites.

The service was built by the Ministry of Justice, with a combined team from the National Offender Management Service, HM Prison Service and MoJ Digital Services.

For more of the story behind this service, read Mike Bracken's account of his trip to HMP Rochester or check out the service’s transformation page .

Join the conversation on Twitter , and don't forget to sign up for email alerts .

You may also be interested in:

• Prison visit booking: using digital analytics to inform alpha development
• Making prison visits easier to book
• Meet the Transformation team

Sharing and comments

Share this page, 20 comments.

Comment by Pauline posted on 23 August 2015

How do you find out the prisoners number??? so you can go ahead with online booking of a visit?

Comment by Carrie Barclay posted on 24 August 2015

You can find a prisoner using this service: https://www.gov.uk/find-prisoner However it will be the prisoner's responsibility to get in touch with you to let you know their prison number etc.

Comment by linda posted on 15 August 2015

This service does not appear to work this is day 2 trying to use it

Comment by Olivia posted on 30 July 2015

Hi, If a visit is booked and someone cant make it, is it possible to change the name of one of the people to someone else?

Comment by Louise Duffy posted on 30 July 2015

It's best to contact the prison directly if this happens. You can find contact details here: http://www.justice.gov.uk/contacts/prison-finder

Thanks, Louise

Comment by Paige posted on 28 July 2015

Hi my partner was sent to nottingham today, I was on his previous list 4 months ago for a visit. Will that still be on the system all will it have to he put through again if so how long does it take to be approved for a visit? Thanks Paige.

Comment by Louise Duffy posted on 29 July 2015

You might want to get in touch with the prison first before booking a visit. You can find the contact details of the prison here: http://www.justice.gov.uk/contacts/prison-finder

Comment by Debs posted on 27 July 2015

Hello Is there a list of prisons where online booking can't be used?

Comment by Louise Duffy posted on 28 July 2015

According to the information on this page: https://www.gov.uk/prison-visits , you can arrange a visit to any prison in England and Wales through this service. If you're visiting someone in Northern Ireland or Scotland you'll need to contact the prison directly.

This link also lists the type of visits that are not covered by the online service: https://www.gov.uk/prison-visits so you need to get in touch with the prison directly.

Hope that's helpful.

Comment by c.steer posted on 26 July 2015

So how do I find the booking form to fill in I am new to computers

Comment by Louise Duffy posted on 27 July 2015

Here's the link to the booking form: https://www.gov.uk/prison-visits

You'll need this information to complete the form:

prisoner number prisoner’s date of birth dates of birth for all visitors coming with you make sure the person you’re visiting has added you to their visitor list

Hope that's useful.

Comment by Shawnaa posted on 09 May 2015

i have a visit booked which i did online but i do not have a visiting order woll the prison let me in?

Comment by Carrie Barclay posted on 11 May 2015

Your identity will be checked on arrival to make sure you’re on the visitor list.

Comment by jessicca posted on 27 January 2015

What happens after you book the visit and its confirmed by email do you need the visiting order ?

Comment by Carrie Barclay posted on 29 January 2015

The Visiting Order (VO) number is generated by the booking system, it is included in your confirmation email and you will need this to change or cancel a booking.

However, if you're visiting a prison the guidance is that you only need your ID, not the VO number. If when you visit the prison you are asked for the VO number you should report this via the Contact Us link on the Prison Visits Booking form.

I hope that helps.

Comment by Ilysa Mcnally posted on 18 November 2014

How late in advance can I book e.g. book a visit today (Tuesday) for the Sunday coming???

Comment by Carrie Barclay posted on 19 November 2014

Hi Ilysa. Thanks for your question. A visit needs to be booked 3 working days in advance. So in this case, the visit request would have to be no later than Tuesday to allow for a visit on Sunday.

Comment by carole posted on 23 October 2014

How far in advance can you book visits

Comment by Carrie Barclay posted on 23 October 2014

Hi Carole. You can book up to 28 days in advance. Thanks for your question.

Comment by kimberly posted on 16 August 2015

does anyone know how to cancel a visit online?

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Hmp kirkham.

• Inside Time Reports
• 13th December 2014
• Male Cat. D , North West , Prison Visit

Prison information

Address:  Freckleton Road, Kirkham,  Preston PR4 2RN

Switchboard: 01772 675 400 Managed by: HMPPS Region:  North West Category:  Male Cat. D Link to: https://www.gov.uk/guidance/kirkham-prison

Description

Kirkham is a category ‘D’ training prison

Visit Booking: On-line

Use this online service to book a social visit to a prisoner in England or Wales you need the:

• prisoner number
• prisoner’s date of birth
• dates of birth for all visitors coming with you

The prisoner must add you to their visitor list before you can book a visit.

You’ll get an email confirming your visit. It takes 1 to 3 days.

ID: Every visit Children’s Visits:  Code Club, homework club, family day (full day) each school holiday, by application

Acceptable forms of ID

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Please visit POPS’ Facebook page for HMP Kirkham  for all the latest information and updates.

At Kirkham we understand the distress and disruption a prison sentence can have on a family unit and know the importance and difference maintaining family ties can have during this difficult period in your lives. Through POPS’ Visitor Centre families can access advice and support for all visitors on a range of issues. We also offer one to one support at times to suit families, please ask for more information.

We host Family Days, giving adults and their children the opportunity to participate in a range of fun activities. Please ask one of the POPS’   Visitor Centre staff for further information.

Family Forums are also available for families to get involved in, allowing families the opportunity to express any concerns that they may have. Your views and ideas are important to us.

Recent Updates

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Useful documents

Before your visit make sure you download and read the following documents:

• 10 THINGS YOU NEED TO KNOW
• Prisoner Debt and Money
• Dress Code for Visitors

Safer Custody

• Prison Life Videos

Important Contact Information

Visitor Centre:                    01772  675 452 Prison Switchboard:          01772 675 400

POPS’ Family Lead:  [email protected]

Visiting Times

Financial assistance with visiting.

If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.

If you have concerns about a loved one at HMP Kirkham you can contact the prison or submit your concerns using the online Safer Custody portal on the Prisoners’ Families Helpline website (link below).

Last updated 08/01/2024.

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HMP Kirkham

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Key Contact Details

The prison is run by HMPS as part of the North West Region and has a capacity of 630. The #1 governor is Dan Cooper.

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You don't always get what you are entitled to unless you ask properly!

We can introduce you to  experienced  lawyers can help you with parole,  probation,  immigration, adjudications, visits and any other complaints  and disputes you have with the Prison Service.

The solicitors are all experts on how the Prison Service/Criminal Law  system works and will be able to provide to you the necessary advice and support to ensure you or your loved ones are treated fairly. These lawyers are "small enough to care about you, but big enough to fight for you"

and remember the old saying:

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Kirkham Prison

Tel: 01772 675 400  –  Freckleton Road, Preston, Lancashire PR4 2RN

HMP Kirkham is a category D open training prison , which is situated close to Preston, Lancashire. It has a capacity of 630 and accepts all offenders who can be trusted in open conditions, apart from sex offenders. The prison was built on the site of a former RAF training centre and most of the buildings date from that period, with the exception of the prisoner accommodation. If you’d like to find out how to get to HMP Kirkham, please refer to the map on this page.

Tel: 01772 675 400

Operational capacity: 630

Freckleton Road, Preston, Lancashire PR4 2RN

Prison Phone have been saving inmates at HMP Kirkham money on their calls from the prison to any UK mobile phone since 2013.

We do this by allocating a dedicated and secure local number to your mobile phone, this means when the inmate at Kirkham prison calls the new local number we have provided they will be charged at just the local landline rate (around 10p per minute) rather than the standard mobile rate (which is around 40p per minute).

This in turn helps to stretch the inmates PINS phone credit further and reduces the amount you need to send in for them to top up!

Send me Kirkham prison details via FREE SMS

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Here’s some facts about Kirkham Prison

HMP Kirkham is a category D prison in Kirkham, Lancashire. Opened in 1962, the prison has capacity for 657 men.

There are 24 small residential units, providing living accommodation, 13 were 20- and 22-person units and two were 40-bed units with integral sanitation. There is also a 77-bed admissions unit, which had been developed as a reception and first night centre.

Before its opening in 1962, the site was used as an RAF technical training center. The Home Office took over the site in the early 1960s to convert it to hold male prisoners. Additional accommodation units were added in the 1990s, but some parts of the prison date back to the 1940s.

George Reynolds, former owner of Darlington FC, spent part of a three year sentence for tax evasion here after £500,000 cash was found in the boot of his car. After 14 months, in December 2006, he was released on curfew, but was recaptured in April 2007 for breaking the terms of his curfew, and held for two weeks.

To view the latest HMIP inspection report, click here .

Visiting hours are 13:00 – 15:30 Fri-Sun.

The prison has had more inmates absconding than any other establishment in the UK.

HMP Kirkham, along with HMP Morton Hall, was the first prison to trial intermittent prison sentences. These sentences allowed inmates to serve their sentences on a part-time basis. The scheme was dropped just two years later.

Prison Phone offers phone tariffs that reduce the costs of calls from this prison by up to 75%! This enables prisoners to get the support and love that they are missing from home, while reducing costs for the inmate. Find out more below.

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schedule a visit

Three Types of Video Visits

At Facility

These visits are when you go to your facility and sit at a video visit station in the lobby. Your loved one or friend will be on a video visit station in their pod.

From Computer

At select facilities families and friends can have video visits from their own personal computers in the comfort of their own homes. You will need the following equipment to do a video visit from home:

• A computer.
• A webcam and a microphone, or a computer with these components built in (most laptops have these built in).
• An internet browser. Internet browsers Safari 4 and higher, or Firefox 7 and higher, are strongly recommended. Using other browsers may not load the page appropriately in order to begin your visit. We are not responsible for technical problems or issues that may arise from using an unsupported browser.
• For the best visit experience you should use headphones, but they are not required.
• High speed internet (DSL or Cable) connection (dial up and satellite are not supported).

From Android Device

Video visits go mobile with our Visit Now Android app. At select facilities families and friends can have video visits from their own Android devices.

How to Schedule a Visit

Free video visit policy.

Free visits are a benefit for the inmate and are credited to the  inmate’s account. Therefore the inmate is the only one who  can book a free visit . This allows the inmate at your facility full control of whom they want to use their free visit with. There are also advanced scheduling rules that control the timeframe that a free visit can be booked. These rules vary by facility. If an inmate books a visit outside this timeframe, they will not be allowed to use a free visit.

• Book the visit with their Friends & Family.
• Suggest a visit with their Friends & Family. The Friends & Family must have no prepaid funds on their account at the time they confirm the suggested time. The inmate’s free visit will then be deducted.
• Confirm a suggested visit from their friends and family. The Friends & Family must have no prepaid funds on their account at the time the inmate confirms the visit. The inmate’s free visit will then be deducted from their free visit allowance.

The only way Friends & Family can use a free visit is by suggesting a visit with the inmate. If the inmate has a free visit available and there are no prepaid funds on the Friends & Family account at the time the inmate confirms, the free visit will be deducted from inmate’s account.

What Services Are Available At My Facility?

Select your facility below, available services:.

• Phone & Voicemail
• Video Visit at Facility
• Video Visit from Home

• Photo Sharing
• Tablets Your inmate has access to tablets. Make a deposit to their account so they have more ways to be productive, and you have more ways to stay connected.
• Verification Required

What is Telmate Verified?

If you are asked to be Telmate Verified it means your facility requires verification of your identity prior to acceptance of inmates' calls. The purpose of verification is to ensure inmates are not connecting with inappropriate people on the outside. The verification process is simple and can be completed before or after creating an account.

To be verified, you can make a deposit , schedule a visit or download and complete the Telmate Verified form .

Did you know…

According to the Federal Bureau of Prisons, inmates who

maintain strong relationships

with friends and family, greatly reduce their risk of recidivism.

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• Crime, justice and law
• Prisons and probation

Wymott Prison

Wymott is a prison for men near Leyland, Lancashire, including men convicted of a sex offence.

Help us to improve this page. Give us your feedback in this 2-minute survey .

Book and plan your visit to Wymott

To visit someone in Wymott you must:

• be on that person’s visitor list
• book your visit in advance
• have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Wymott.

Contact Wymott if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit , including:

• travel to Wymott
• somewhere to stay overnight

How to book family and friends visits

You can book your visit online or by telephone.

Booking line: 01772 442 234 Monday to Friday: 9am to 3pm Find out about call charges

Visiting times:

• Monday: 2:15pm to 3:45pm
• Tuesday: 2:15pm to 3:45pm
• Wednesday: 2:15pm to 3:45pm
• Thursday: 2:15pm to 3:45pm
• Friday: No Visits
• Saturday: 9am to 11am 
• Sunday:  9am to 11am

Visiting times are 1 hour slots and are subject to change. Visitors will be notified of any changes.

How to book legal and professional visits

You can only book by email to [email protected] .

• Tuesday and Thursdays: 9am to 11am

Getting to Wymott

Find Wymott on a map

The closest railway station is Leyland, from there you can get a taxi or take the bus.

The closest railway station is Leyland which is about 6 miles away from the prison. Taxis are available at the station, call 01772 424 242. The nearest minor station is Croston which is around 1 to 2 miles away, but there are limited facilities and there may not be any taxi’s, call 01772 600 489.

To plan your journey by public transport:

• use National Rail Enquiries
• use Traveline for local bus times

By Car from M6 (junction 28): Turn left, follow mini-roundabout, go straight across and follow road to traffic lights. Turn left, go through next set of lights, follow road round to right (leisure centre on left). At end, turn left and then immediately right. Follow road to end (mini-roundabout) and turn right. At next mini-roundabout, go straight across. Bear left into Slater Lane and go straight across at the traffic lights. Follow the road to the end and turn left. Garth is approximately one mile on the right (follow signs).

There is a free visitors car park and there is also a disabled visitors car park.

Entering Wymott

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison .

All visitors will need to be given a pat-down search, including children.

You may also be sniffed by security dogs.

Visitors must adhere to the prison dress code that applies, further details can be requested on your first visit.

There are strict controls on what you can take into Wymott. You will have to leave most of the things you have with you in a locker in the visitors’ centre or in your car - this includes pushchairs and car seats.

Call the booking line if you have any questions about visiting.

There is a visitor’s centre located between HMP Wymott and HMP Garth. Visitors must book in here first. You can leave items like mobile phones, cigarettes, food and drink etc. in lockers here while you have your visit. Visitors are required to produce Photographic ID and proof of address before being admitted to the prison and you will be searched by prison staff.

Please make sure you arrive at the visitors centre well before the time of your visit so that all the paperwork/formalities are completed.

There are strict controls on what you can take into Wymott. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a family-friendly visitors centre at Wymott which provides information and support to visitors. There will be no refreshments available during your visit and the chidren’s play area will not be available to use. The toilets are available.

The visitors centre is located between HMP Wymott and HMP Garth and all visitors are still required to book in here first. Free parking is available in the visitor’s car park.

Visitors Centre Opening Times:

• Monday to Friday: 12:30pm to 4:30pm
• Saturday and Sunday: 8:30am to 11:30am and 12:30pm to 4:30pm

Family days

HMP Wymott run regular family days throughout the year. Details on how these visits run can be found by contacting: [email protected] .

Keep in touch with someone at Wymott

There are several ways you can keep in touch with a prisoner during their time at Wymott.

Secure video calls

To have a secure video call with someone in this prison you need to:

• Download the Prison Video app
• Create an account
• Register all visitors
• Add the prisoner to your contact list.

How to book a secure video call

Secure video calls at this prison can be requested by prisoners only.

You will receive a notification if a prisoner has requested a video call with you.

Read more about how it works

Phone calls

Prisoners do not have phones in their cells so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service .

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

You can send emails to someone in Wymott using the Email a Prisoner service .

You might also be able to attach photos and receive replies, depending on the rules at Wymott.

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Wymott .

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison .

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

• are unable to use a computer, a smart phone or the internet
• do not have a debit card

This will allow you to send money by post.

Gifts and parcels

People in Wymott are given a list of approved items that can be sent to them as gifts. Contact Wymott for more information on what’s allowed.

Any parcels or books that family and friends wish to send in, must have prior approval from Wymott before sending items into the prison.

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F .

To send a book to a prisoner at HMP Wymott, the prisoner will submit an application form to the Operations team, this will then be approved and the prisoner will be informed. The prisoner will then inform their loved ones that the book can be sent in.

By waiting for the reply this will ensure that the staff at the gate have prior knowledge of any parcels being sent resulting in them being accepted.

Please note staff on the gate need to have prior knowledge of items being sent.

Prisoners can order books directly from the approved suppliers as outlined in Annex F.

Life at Wymott

Wymott is committed to providing a safe and educational environment where prisoners can learn new skills to help them on release.

Security and safeguarding

Every person at Wymott has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website .

Arrival and first night

When a prisoner first arrives at Wymott, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

Induction and first night interview is conducted on arrival at Wymott. All prisoners are screened by healthcare professionals and provided with an induction pack.

Each person who arrives at Wymott gets an induction that lasts about a week. They will meet professionals who will help them with:

• health and wellbeing, including mental and sexual health
• any substance misuse issues, including drugs and alcohol
• personal development in custody and on release, including skills, education and training
• other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Over 1,100 prisoners are housed at Wymott across 11 units. Six of those units are reserved for men convicted of a sex offence.

Facilities include a sports hall, exercise equipment, weight room, assault course and outdoor sports field. There is a full programme of activities for all fitness levels.

Wymott has a diverse, multi-faith chaplaincy team providing support to all prisoners.

Education and work

HMP Wymott and Novus work in partnership to offer skills and qualifications to enable prisoners to gain employment and have a positive role in society. Employability and vocational training is accessible alongside functional English and Maths pass to level 2.

Prisoners have access to a broad range of vocational training, including engineering, welding, painting and decorating, bricklaying, joinery, industrial cleaning, fork lift truck driving, horticulture and catering. Each course can lead to an official qualification.

They can take classroom courses in subjects such as literacy and numeracy, IT, art and design, cookery, accountancy and history.

Wymott also runs a number of accredited offending behaviour programme courses.

VPs (vulnerable prisoners) can work at Wymott in occupations such as tailoring, laundry, welding, waste management, printing, retail, catering and horticulture.

Organisations Wymott works with

Wymott includes special facilities for elderly prisoners and those with disabilities provided in partnership with Age Concern.

Support for family and friends

Find out about advice and helplines for family and friends .

Support at Wymott

Family services at Wymott are provided by POPS .

Lancashire Violence Reduction Network are working with us and our regional group of prisons on a trauma informed approach to supporting children with a parent in prison in Lancashire.

To contact our Family and Significant Others lead email: [email protected] .

Concerns, problems and complaints

In an emergency.

Call 01772 442 000 if you think a prisoner is at immediate risk of harm. Ask for the Orderly Officer and explain that your concern is an emergency.

Problems and complaints

If you have any other problem contact Wymott .

Contact Wymott

Governor: Steve Pearson

Telephone: 01772 442 000 Fax: 01772 442 001 Find out about call charges

Follow Wymott on Twitter/X

You can get in touch with our social media team by email to [email protected]

HMP Wymott Ulnes Walton Lane Leyland Preston Lancashire PR26 8LW

Updated visiting information

Updated visiting guidance based on 1 April COVID rule changes

Added link to new safer custody information under Security and safeguarding.

Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

Updated visiting information: Testing for visitors aged 12 and over.

Added link to information about testing for physical contact at visits.

Clarification on the rules for sending in books, under the 'Gifts and parcels' section

New visiting times and booking information added.

Additional guidance about new COVID-19 variant in the Bolton and Blackburn areas.

Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

Visits update

Updated visiting information in line with new local restriction tiers.

Updated visiting information in line with new national restrictions in England.

Updated visiting restrictions

Updated information about secure video calls.

Updated video call info

added survey link

First published.

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