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CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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11 July 2018

CTM strengthens position in Asia with Lotus acquisition

Corporate Travel Management (CTM) has continued its strategic expansion into the Asian market after acquiring a majority stake in Hong Kong-based Lotus Travel Group Limited (Lotus).

The purchase of 75.1 per cent of Lotus will take effect from October 2, 2018 and will result in CTM becoming the largest travel management company in Hong Kong servicing Greater China. CTM’s partners in Asia, Ever Prestige Investments Limited (EPI), will acquire the remaining 24.9 per cent through CTM Asia.

The acquisition creates optimum scale for the combined entity to leverage technology, support costs and supplier relationships across a wider base to best enhance long-term sustainable growth in the Asian region.

CTM Managing Director Jamie Pherous said the two firms had a great understanding of each other’s culture and leadership teams, which would allow for a seamless integration process.

“Lotus is a long standing and highly regarded travel leader in Hong Kong,” he said. “They meet our strict acquisition criteria and, like CTM Asia, are leaders in travel in the region and enjoy high client and staff retention.

“We are delighted to have Lotus become a key part of our Asian business. Together, we will become a leader in the Greater China market and will be well positioned to enhance our client offering, technology and expertise in this market.”

Having operated for more than 60 years, Lotus is a market leader in Hong Kong across the corporate, B2B, wholesale and MICE markets. It employs 400 staff and has offices in Hong Kong and Greater China.

Chairman and CEO of Lotus, Patrick Kong, said: “We have known the CTM Asia leadership team for many years and have watched CTM Asia build a very strong growth business based on highly personalised service delivery with best-in-class technology solutions.

“We consider that CTM is an excellent fit to enhance our service offering to both current and future clients, while providing exciting new career opportunities for our employees that comes through growth.”

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Local solutions, delivered globally

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Global business is complex, driven by global objectives and underpinned by regional needs and nuances. No matter how large, diverse and complex your travel needs, we’re committed to designing simple, safe and sustainable travel solutions that delivers measurable results.

With Corporate Travel Management (CTM), you can consolidate every aspect of your business travel, strategic meetings and corporate event management needs to maximize savings, efficiencies and duty of care across your entire business travel portfolio.

That’s the CTM difference.

Ready to discuss your global corporate travel needs?

Global travel, done differently.

One Program

Seamless service, content, and travel technology everywhere you go.

At CTM, we design simple, effective global business travel programs that are as unique as your business and the people that power it. We take what’s complex and make it simple, designing services and travel solutions that make global business travel simply better – safer, more sustainable and more enjoyable for every travel stakeholder.

We work with your team to source and select the right solutions for your business and people in every market you operate in, and package them up into one program , accessed through one platform and supported by one team , to give your global business travel program a place to call “home.”

One Platform

Designed specifically for your unique program and traveler needs.

The tools you need to travel are as unique as your business and people. That’s why CTM takes an agnostic approach to sourcing, selecting and integrating the most powerful and relevant tools in the market to deliver a bespoke, singular travel technology solution that meets your needs and preferences.

Our proprietary travel technology framework enables us to seamlessly integrate a broad range of tools into one travel portal, providing our global customers with a single, customized and highly configurable platform that meets the needs of every user for maximum adoption, compliance and user-experience.

Global servicing, delivered consistently and expertly in every region you operate in

CTM’s global travel programs are powered by a carefully crafted team of global travel experts, identified for their expertise and experience in delivering results where your business needs them.

Your dedicated global travel team is centrally managed by a Global Travel Program Manager, providing one point of contact for all program performance, optimization and policy development needs, and serviced by a dedicated team of regional travel experts in every market your business operates in.

Is your global corporate travel program fit for the future?

Customer Service Excellence

From your first interaction with our team, you’ll experience the CTM difference.

Global Technology Ecosystem

Our travel technology is built to be as flexible as your needs are diverse, putting transformative tools at your fingertips 24/7 for maximum productivity and peace of mind.

Sustainable Business Travel

CTM is proud to play its part in supporting the long-term sustainability of our planet by reducing the impact of business travel on the environment.

Global Hotel Program

Access the best negotiated room rates and value-adds at more than 48,000 properties in 205+ countries in one place.

Traveler Well-Being

Optimize travel behaviors and identify potential triggers of traveler stress within your travel program for enhanced wellness and duty of care.

Looking for a tailored travel management solution?

You might be interested in....

CTM Global Capabilities

No matter how large, diverse and complex your needs, we design simple, safe and sustainable global travel programs that deliver measurable results.

Global Servicing

Designed for smaller travel budgets with less complexity. Select a managed or self-serve travel solution that suits your specific travel needs and objectives.

VIP Service Solutions

CTM Elite provides tailored premium VIP service solutions and elevated supplier influence to deliver exceptional travel experiences for your VIP business travelers.

Contact our expert team to discuss your global corporate travel program today.

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8 best business travel management companies in Hong Kong

1. travelperk.

• Extensive inventory worldwide: Book flights, trains, hotels, car rentals, or even an Airbnb for a hassle-free corporate travel experience.
• Fast, 24/7 customer support : Speak to a real travel advisor by phone or online chat to get your travel issues resolved immediately. Available 24/7 all year round, you're never left in the lurch when a travel emergency arises.
• FlexiPerk : Gives you the most flexible business travel , ever. Book any flight, hotel, car, or train at any rate, and cancel anytime and get 80% of your money back, no questions asked.
• TravelCare : TravelCare keeps your employees safe during their trips , sending them notifications with urgent information affecting their travel.
• Integrated travel policy & approval flows : Create and customize your ideal travel policy in under two minutes. Built-in policies make it simple for employees to stay within budget and stay in control of their travel spend without being micromanaged.
• GreenPerk : Set travel emissions targets and drive down traveler emissions through accurate data, and work with carbon compensation solutions.
• G2 rating : 4.6 / 5 stars, based on 1,533 reviews
• Capterra rating : 4.8 / 5 stars, based on 403 reviews

Start saving money on business travel for your company today!

2. ctl connexus.

• Extensive global supplier network
• Return on investment management
• 24/7 customer support
• Centralized booking and management platform
• Travel insurance and duty of care solutions
• Bespoke corporate travel packages

3. SAP Concur

• VAT reclaim services on all business travel
• Extensive international travel options
• Expense management services
• Comprehensive customer support
• End-to-end itinerary management
• Invoicing services
• G2 rating: 4 / 5 stars, based on 5,999 reviews
• Capterra rating: 4.3 / 5 stars, based on 2,013 reviews

Reasons why SAP Concur customers have moved to TravelPerk in the past year

• Incredible UX to provide a high-quality experience
• More and better access to international travel options
• VAT recovery: enables you to save 20% on all business travel costs

Click below for a more detailed comparison between both platforms:

4. fcm travel.

• Operations in 95 countries across the globe
• FCM’s Online Booking Tool allows you to customize policies based on department or traveler
• 24/7 customer support services
• FCM Reporting offering AI-assisted data analysis
• Sustainable travel options
• G2 rating : 3.8 / 5 stars, based on 5 reviews
• Capterra rating : no data available

Reasons why FCM Travel customers have moved to TravelPerk in the past year:

• An intuitive platform with dozens of third-party integration options
• Flexible corporate travel bookings with FlexiPerk
• 24/7 customer service, delivered within a target 15-second response time 
• Guest account option for members booking outside your organization

5. Travelux

• Policy compliance support
• Visa requirement support
• Tailor-made itineraries
• Comprehensive travel insurance packages
• Specialized MICE travel consultant
• Business travel expense management

6. Amex GBT (American Express Global Business Travel)

• More than 2 million overnight stay options
• Pre-negotiated travel discounts
• 24/7 support
• Manage bookings through a mobile app
• Expertise in meetings and events
• Corporate travel and expense management solutions
• G2 rating : 4.1 / 5 stars, based on 8 reviews

Reasons why AMEX GBT customers have moved to TravelPerk in the past year:

• A huge travel inventory (with particularly wide coverage in Europe), including air, hotels, rail, and more
• Customer care operating at a target 15-second response time 
• FlexiPerk: enabling cancellations at any time with 80% of your money back
• TravelSafe: delivering you verified, up-to-date traveler safety information

7. CTM Travel

• Travel management software
• Real-time travel risk management
• Global team of travel agents
• Airfare forecasting
• Online booking tools , travel reporting , and sustainability
• Corporate events management
• G2 rating: 1.8 / 5 stars, based on 2 reviews
• Capterra rating: no data available

Reasons why CTM customers have moved to TravelPerk in the past year:

• Leading support with a target 15-second response time
• An industry-leading travel inventory 
• An intuitive, easy-to-use app to access trip itineraries and more

• Most often used by corporate travel clients
• 6 languages and 60 countries supported
• Offers tools to build a sustainable travel program
• Gives the best routes and rates based on user preferences
• Industry-first new distribution capabilities
• Risk management alerts via the mobile app and online booking tool
• G2 rating: 4.4 / 5, based on 658 reviews
• Capterra rating: 3.9 / 5, based on 51 reviews

Reasons why Egencia customers have moved to TravelPerk in the past year:

• Freemium model, simple pricing, and no minimum contract
• No extra cost for customer care or implementation
• No extra monthly fees or hidden charges
• FlexiPerk : Book any type of travel—flight, hotel, car, or train—and cancel at any time

How to choose the right corporate travel management company in Hong Kong

• Technology : The driving force of modern travel, your chosen corporate travel company in Hong Kong should be able to integrate the right travel tech for your business. The right travel technologies can help you manage risk, automate repetitive processes, and identify time and cost savings.
• Flexibility : Travel plans can change. A TMC that makes adjusting travel arrangements simple is a must to make life easier for travel planners and travelers alike.
• Responsiveness : Travel disruptions happen. When they do, you want a business travel management company that's available and responsive to tackle any problems that arise. Ideally, you want to communicate with a real human rather than a bot when time is of the essence.
• Comprehensiveness : You want a corporate travel management company that covers everything. A TMC should be your one-stop shop for all things business travel related . From booking flights and accommodation to managing travel expenses, you want to limit the number of touchpoints to ensure a streamlined travel management process.

Book your next corporate trip today

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
• Find hundreds of resources on all things business travel, from tips on traveling more sustainably, to advice on setting up a business travel policy, and managing your expenses. Our latest e-books and blog posts have you covered.
• Never miss another update. Stay in touch with us on social for the latest product releases, upcoming events, and articles fresh off the press.

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Welcome to Westminster Travel

About westminster travel.

Established in 1973, Westminster Travel Limited ("Westminster" or "Group") is one of Hong Kong's leading travel agencies. The Group has offices throughout Hong Kong, Mainland China, Taiwan, Singapore. Westminster's activities extend to all areas of the travel industry including corporate travel, wholesale, destination management, leisure packages, conference and incentive, hotels, cruises and air tickets reservation, inbound and outbound tour, and representation. Our business can be categorized into three segments: (i) Corporate travel segment, (ii) Wholesale segment, and (iii) Leisure travel segment. Westminster was listed on the Catalist Board of Singapore Exchange Securities Trading Limited in 2009 and was subsequently acquired by Corporate Travel Management Limited ("CTM") in January 2014.

Corporate Travel Management (CTM) is an award winning global provider of innovative and cost effective travel solutions spanning corporate, events, leisure, loyalty and wholesale travel. The company’s proven business strategy is underpinned by personalised service excellence supported by market leading technology solutions which deliver a return on investment to our customers.

Headquartered in Australia / With its Asian head office based in Hong Kong SAR, the company provides local service solutions to customers of all sizes across the world.

On May 1 2018, TLX Travel Limited has been renamed as Corporate Travel Management Limited ("CTM" in short).

On July 1 2018, Corporate Travel Management (CTM) completed the integration of specialty corporate services of Westminster Travel Limited.

For details, please refer to website: https://www.travelctm.asia/  

Company Profile

Westminster's headquarter is located at Tsuen Wan, Hong Kong. Offering valued clients a comfortable environment to discuss the latest and hottest vacation destinations and trends. For those who desire tailor-made itineraries or advice off the beaten track, our knowledgeable staff is able to recommend air-tickets, accommodation, car hire, transfers and tours to create your own a la carte vacation.

China Offices

Westminster has travel management offices in the key strategic cities of China - Guangzhou and Shanghai. These offices are all operated under Westminster's own International Air Transport Association (IATA) license, enabling us to issue tickets for all major domestic and international carriers. All of the Westminster's staff in China are well trained in serving of local and regional accounts.

Singapore Offices

Corporate Travel Management (S) Pte. Limited (formerly Westminster Travel (S) Pte. Ltd.) is licensed by the Singapore Tourism Board and affiliated to the International Air Transport Association (IATA) and National Association of Travel Agents Singapore (NATAS). Being a long established agency, Westminster is always featured in the Top Agents Award line up of international service providers such as Singapore Airlines, Qantas/British Airways, United Airlines, Starwood Hotels and Resorts, Banyan Tree Hotels and Resorts.

Taiwan Office

Westminster has its own full service subsidiary in Taipei, providing local and international accounts a wide range of corporate, leisure, conference and incentive travel arrangements.

Our History

Our services, corporate travel.

From our humble beginnings as Westminster Travel Limited, we have adapted, learnt and grown over the past 45 years into a fully global TMC. Together with Corporate Travel Management Limited (previously known as TLX Travel Limited), the company has consolidated its position in corporate travel services by leveraging its global network to deliver maximum savings, safety and efficiency, and ensure complete peace of mind, no matter where your business takes you. With an expanded reach and presence globally, we pride ourselves on delivering tailored global services with that truly boutique experience that stands us apart from the rest. As your travel management company, we’ll do much more than just process your travel bookings – we’ll look after every single element of your travel programme, each aspect delivered with an obsessive attention to detail. We can even manage your passport and visa applications. When it comes to your travellers, we really can move anyone anywhere, no matter how unique or unusual the request. Since inception, the CTM’s core values have remained the same: providing a highly personalised service in partnership with its clients, developing innovative and flexible client solutions, and a commitment to demonstrating a positive return on investment for its services. Headquartered in Australia, the CTM network provides local service solutions globally, including owned operations across Australia, North America, Europe and New Zealand. Asia, with Hong Kong as Asia's regional hub.

To find out more about Corporate Travel Management, please click here .

Wholesale Operation

Westminster has been appointed by 108 airlines as their ticketing agents, of which 73 airlines have appointed Westminster as their consolidator in Hong Kong. We provide a comprehensive range of discounted fares to approximately 900 travel agents in Hong Kong and offer accommodation reservation service for more than 500,000 hotels worldwide.

Leisure Travel

Westminster is amongst the market leaders for individual tailor-made holidays to destinations throughout the world. Our experienced and professional travel consultants offer dedicated, tailor-made services for the discerning leisure traveler and holidaymaker. Our website ( https://westminstertravel.com/en/ ) gives you access to an array of packaged vacations.

Meetings, Incentives, Conferences & Exhibitions (MICE)

Incentive Travel is not just a reward for corporate achievers, but an opportunity in which a corporation can unveil its goals and objectives for tomorrow. Incentive travel must be planned and organised in close collaboration with the client and requires flexibility, inventiveness and fantasy in just the right combination. This highly specialized area of travel is one in which Westminster has established an enviable reputation. Of equal importance in the movement of large groups are conferences and conventions, where every aspect of a very complex itinerary is pre-planned to the minutes details. Westminster's proven team of experts ensures that events meet the delegates' expectations whether events are held in Hong Kong or other popular destinations. According to our excellent track records in the past, we have served numerous customers ranging from the group size 80 to 900, travel to different destinations, for example, Perth, Sydney, Paris, Milan, Berlin, Prague, Orlando, Tokyo, Bangkok, Bali, and Kuala Lumpur.

Destination Management Services

Multi-lingual professional staff with experience in handling the requirements of visitors from South-East Asia and around the world manages the company's inbound department. They are equipped to handle everything from small groups to large incentive movements, utilising Westminster's close relationship with hotels in Hong Kong, regionally and worldwide to ensure the most competitively priced arrangements.

Westminster has a dedicated China team who are able to handle complex itineraries and tailor-made requests for inbound and outbound China, for group and individual travel, incentive travel, meetings and conferences.

Airline & Hotel Sales Achievement Awards

Year by year, Westminster has received numerous awards from international airlines and hotel chains as a result of our outstanding sales achievements. This means clients are able to enjoy the best rates with all major airlines and hotels in the region.

These awards include the Top Agent Award from Cathay Pacific every year since 1990 and Dragonair every year since 1996. Over the years, Westminster has been top producers for China Airlines, Emirates, Garuda Indonesia, Japan Airlines, KLM, Lufthansa, Malaysian Airlines, Delta, Qantas, Singapore Airlines, Swissair, United Airlines, Air China, China Southern Airlines, American Airlines and many others.

Westminster is awarded the TTG Travel Awards 2019 as the "Best Travel Agency - Hong Kong", the 10 th time in 12 years.

In the hotel sector, Westminster has been awarded 'Top Producers' by hotels such as Banyan Tree Hotels & Resorts, Shangri-la Hotels & Resorts, Marriott Hotels & Resorts, GTA Travelport and more...

Memberships

IATA International Air Transport Association

SIPA Society of IATA Passenger Agents

TIC Travel Industry Council of Hong Kong

ICTA International Chinese Tourist Association Ltd.

OTOA Hong Kong Outbound Tour Operators Association

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Monthly Plan

• 3-destination plan
• Sharing Plan
• Mobile Data Management
• Smartwatch eSIM ‘Family’ Number Plan

Roaming Data

• RoamEasy - Global
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Value-added Services

1 card multi no. plan.

• Mobile Data Plan
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International

• Mobile IDD Package Plan
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• Pocket Wi-Fi / CPE router Rental
• Basic Service Tariff

Recommendation

Prepaid card type.

• 5G Chill Card
• 5G Chill Travel Card
• eSIM Service
• IDD Prepaid Card

Plan Introduce

• 5G Data Usage Plan for 3 Destinations
• 5G Local Plan

Value-added Service

• Chill Sunday Fun Combo
• GB Easy Transfer
• Call Forwarding Service

Roaming Service

• Prepaid Roaming

Reload Methods

• Online Reload
• Shared Reload
• Reload Voucher
• Real Name Registration
• Prepaid Card Important Notes

Service Details

• CTM Wi-Fi Service Introduction
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• Purchase CTM Wi-Fi

CTM Wi-Fi Hotspot

• Connection Method & Password Reset

Internet Services

Internet plans.

• 10Gbps Residential Plan
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• Wi-Fi Butler
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Other Service

• Other project charges
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• Caller ID display service
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International Communication

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Service Description:

No need to change the SIM card. Easy to apply online for a Mainland China / Hong Kong Mobile No. It helps you to handle local business and travel along conveniently, plus saving the International Call Forwarding charges. Chill out travelling across Mainland China, Hong Kong & Macau!   

Service Advantage:

-    Service covers the whole Mainland China / Hong Kong. Enjoy a pleasant journey!

-    Easy to apply for a Mainland China / Hong Kong Mobile No. online with immediate effect.

-    More convenient to make calls, send & receive SMS, issue bank account, register business service, call taxi, book restaurants etc. when travelling or going for a business trip in Mainland China / Hong Kong.

Noted: For 1 Card Multi No. (Macau / Mainland China) customers who want to establish a bank account in Mainland China can simply apply and download 1 Card Multi No. (Macau / Mainland China) declaration form via: https://bit.ly/3qUuRiH

Service Charge (MOP/Month):

1 Card Multi No. (Macau /  China) ^Airtime (MOP / Minute) & SMS Charges

1 Card Multi No. (Macau /  H.K.) ^Airtime (MOP / Minute) & SMS Charges

1 Card Multi No. (Macau / China /  H.K.) ^Airtime (MOP / Minute) & SMS Charges

*This is a special offer price. All IDD charges of a received call from Macau to the customers’ current location will be waived. For offer valid date,

**The service coverage throughout Mainland China

# There is a special offer price. IDD $0.88/ minute to China / H.K. is only applicable for IDD calling "00" or "01" from Macau. It does not apply to China/ H.K. IDD package customer.  

Application Channel:

1. CTM Buddy APP : application flow

2.  CTM Wechat Official Account

3 . www.ctm.net  Online application

4. CTM Shops

- After online submission of the application for the "1 Card Multi No. Plan (Macau / China)" service, the service will be activated within the same day upon the approval of the information verification (application after 8:00PM will be activated within next day).

- All charges are based from China Mobile or CSL only, all other China or Hong Kong network operators' roaming change may vary according to their respective charging principles.

- The CTM Automatic Roaming Service required for the subscription of the above service.

- Normal roaming charges are applicable upon the use of MMS or other data service outside Macau.

- The International Call Forwarding charges will be applied to calls that are forwarded to other phone numbers within China or other international phone numbers.

- All prices are in MOP.

- Customers are responsible for the proper and lawful use of the 1-Card-Multi-Number (Macau / Mainland China) and 1-Card-Multi-Number (Macau / Hong Kong) service and are solely liable for any obligations, responsibility or damages or losses arising from the use of service, including but not limited to those arising from using 1-Card-Multi-Number service for application of any other services and/or APP.

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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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Start Your Career with CTM

At corporate travel management , our employees are the key to our many successes. we value our staff and always strive to provide a progressive, innovative and rewarding workplace for all..

Our employees enjoy an attractive salary package, including great benefits and a dynamic, fun and proactive workplace which is supported by the most up to date systems and processes.

We are very proud to support each of our employees as they progress in their careers with CTM – their success is our success.

Why Join the Team?

We know that the key to our success is our people so we strive to provide a progressive, innovative and rewarding workplace for all. Here are some of the many benefits enjoyed by our staff:

• Market leading salary
• Travel and Insurance discounts
• Health expense reimbursement
• Career development and global career opportunities
• Opportunity to broaden your horizons overseas with our global presence.
• Casual dress Fridays

Our CTM Values

The following values underpin everything we do at CTM:

• Our Culture is 2 be  Valued
• Exceed2Service  – Excellence is a habit not an act
• Innovate2Generate  – Innovation is thinking and doing what nobody else does
• Trust2Succeed  – Belief is what makes a person, a team, a company and community stronger
• Empowered2Achieve  – You have the power to make the right decision to achieve great results
• Collaborate2Perform  – Through teamwork wonderful things will be achieved
• Recognise2Reward  – Celebrate the realisation when we have accomplished something special
• Play2Win  – People are successful when they have fun in what they do

Why Work for CTM?

Current job openings.

• Vacancies in Hong Kong
• Vacancies in Singapore
• Vacancies in China

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• Strategic Account Management
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Local solutions, delivered globally

CTM provides local service solutions to customers around the world. Please select your local region, and start experiencing the CTM difference!

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11 July 2018

CTM strengthens position in Asia with Lotus acquisition

Corporate Travel Management (CTM) has continued its strategic expansion into the Asian market after acquiring a majority stake in Hong Kong-based Lotus Travel Group Limited (Lotus).

The purchase of 75.1 per cent of Lotus will take effect from October 2, 2018 and will result in CTM becoming the largest travel management company in Hong Kong servicing Greater China. CTM’s partners in Asia, Ever Prestige Investments Limited (EPI), will acquire the remaining 24.9 per cent through CTM Asia.

The acquisition creates optimum scale for the combined entity to leverage technology, support costs and supplier relationships across a wider base to best enhance long-term sustainable growth in the Asian region.

CTM Managing Director Jamie Pherous said the two firms had a great understanding of each other’s culture and leadership teams, which would allow for a seamless integration process.

“Lotus is a long standing and highly regarded travel leader in Hong Kong,” he said. “They meet our strict acquisition criteria and, like CTM Asia, are leaders in travel in the region and enjoy high client and staff retention.

“We are delighted to have Lotus become a key part of our Asian business. Together, we will become a leader in the Greater China market and will be well positioned to enhance our client offering, technology and expertise in this market.”

Having operated for more than 60 years, Lotus is a market leader in Hong Kong across the corporate, B2B, wholesale and MICE markets. It employs 400 staff and has offices in Hong Kong and Greater China.

Chairman and CEO of Lotus, Patrick Kong, said: “We have known the CTM Asia leadership team for many years and have watched CTM Asia build a very strong growth business based on highly personalised service delivery with best-in-class technology solutions.

“We consider that CTM is an excellent fit to enhance our service offering to both current and future clients, while providing exciting new career opportunities for our employees that comes through growth.”

About Corporate Travel Management – click here