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A hotel is seen at a beach in Varadero, Cuba, in March.

Can Cuba’s tourism adapt to survive after Covid devastated the industry?

Island’s recovery faces tough obstacles, and there are signs it is not keeping up with its competitors

C uba’s leaders arrived on the spectacular beach at Varadero this week in an effort to restart a tourism industry whose pandemic-induced devastation was all too apparent in the swaths of empty loungers on the miles of perfect sand.

So crucial is tourism to Cuba’s economy – and therefore its stability – that President Miguel Díaz-Canel, the prime minister, Manuel Marrero Cruz, and at least seven further ministers attended the launch of FITCuba, its annual tourism fair.

Marrero Cruz highlighted the island’s safety and its success in combating Covid, before praising an aggressive, if controversial, hotel building programme. He quoted Fidel Castro as saying: “Each hotel that is opened is a factory that produces an income for the country.”

Yet Cuba’s recovery faces tough obstacles, and there are signs it is not keeping up with its competitors. “Europe is booming,” said one hotelier who asked not to be named. “And the word is that the Dominican Republic and Mexico are both doing well.”

The country’s image was further damaged when a suspected gas leak tore apart one of Havana’s most iconic hotels on Friday . The entire front of the Hotel Saratoga, the first true luxury hotel built since the revolution, collapsed into the street killing at least eight people. Fortunately the hotel had yet to reopen following the pandemic.

Last year, with its main market Canada closed, Cuba pinned its hopes on Russians, who made up 40% of all visitors in 2021. Then came the war in Ukraine. Flights stopped almost overnight and 8,000 Russian holidaymakers (and several hundred Ukrainians) desperately tried to get home.

Juan Carlos García Granda, the minister of tourism, also blamed “the other pandemic, the one that has lasted over six decades … the cruel US blockade”. While this is a common government complaint, there is evidence to support his contention that it had “recently been stepped up”.

Expatriate WhatsApp groups have lit up over the last two weeks with complaints that travellers flying from Havana to American cities are suddenly having their ESTAs permanently rescinded, the visa waiver that allows citizens of almost 40 prosperous countries to enter the US easily.

The US embassy would not confirm a new policy and referred questions to the Department of Homeland Security, which failed to return calls, but airline staff with American Airlines and JetBlue say it is now a regular occurrence.

Cuba’s communist-led government remains wedded to its all-inclusive beach hotels as means of channeling a visitor’s entire spending through state coffers, despite preceding the fair with a conference on sustainable tourism. They own the properties and foreign management companies run the businesses.

A tourist has a drink next to a Cuban flag and a poster depicting Che Guevara at a restaurant in Viñales, Pinar del Rio province, Cuba.

On Wednesday, Blue Diamond, the Canadian owners of the Royalton and Memories brands, announced a vast project to take over the management of the whole of a southern island, Cayo Largo, a total of four hotels and eight “villages” totalling 1,348 rooms. They will also manage the beach restaurants and even the shops.

Cayo Largo used to be a tourist destination, but the airport fell into disrepair. Now it has been renovated to allow airliners direct access from Canada, Italy and Germany. “That’s the only way of guaranteeing occupation,” said Miguel García Núñez, Blue Diamond’s promotion manager.

New hotels have also gone up in the cities. According to senior managers at Iberostar, the Spanish hotel chain, there is an increasing interest in holidays that take in both the beach and Cuba’s iconic cities such as Havana, Trinidad and Santiago.

“The old clients came to Cuba from Canada for sun and beach, but the millennials want to explore Cuba,” said Alexei Torres Velázquez, Iberostar’s head of marketing.

Yet only 2% of all the official hotel rooms on the island are not on the beach or in the cities, and many of Cuba’s greatest assets – including the extraordinary interior of the 777-mile-long island – remain unexploited.

Trips outside the all-inclusive bubbles also have a new danger. Cuba is struggling with soaring inflation that has seen a currency black market establish itself, with private restaurants charging at the equivalent of 100 pesos to the dollar, compared with an official government rate of 24 to one.

Tourists look at the Mural of Prehistory in Viñales, Pinar del Río province, Cuba

“We arrived with just £100 in cash,” said British visitor Max Radford, who visited in January to celebrate his engagement to girlfriend Ali. “When we went to an ATM we realised our trip was impossible at the government exchange rate. A small bottle of beer [in a private restaurant] cost the equivalent of £10 and a 20-minute taxi ride £150.”

Tourists who bring cash now have to exchange with hustlers on the street to get good rates. In his speech opening the fair, tourism minister García Granda talked about reducing the reliance on cash, and creating a card with which tourists can pay for services.

For the government, the stakes could not be higher. One of the final countries in the world wedded to central planning, it buys the food, oil and other essentials that need to be imported. To pay it needs foreign currency and at its height tourism made up 40% of the Cuban economy. Foreign businesses now regularly complain that their bills are not being paid.

Still, there was optimism at the well-attended fair. Johnny Considine, owner of Cuba Private Travel, believes changes are under way. “I have noticed people getting import licences a lot faster, so that they can get access to good food and drinks. And yesterday they announced that a Venezuelan airline will do flights from Havana to Santiago [Cuba’s second city and a 12-hour drive]. So things are happening.

“It’s just quite slow.”

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Encore: Cuba hopes if it builds hotels, tourists will come, after long COVID shutdown

Carrie Kahn headshot

Carrie Kahn

Tourists — one of the mainstays of the Cuban economy — are returning, but the recovery is slow and some say mismanaged.

MARY LOUISE KELLY, HOST:

Cuba is hoping more tourists will visit after a lengthy pandemic shutdown. Tourism is vital to the communist country's economy, which is the worst it's been in decades. It's taken a beating from the pandemic and from Trump-era sanctions. Last week, the Biden administration rolled back some restrictions for U.S. travelers. But as NPR's Carrie Kahn reports, it's unclear if Cuba will get the number of visitors it needs.

CARRIE KAHN, BYLINE: There is a trickle of tourists heading back to Havana, although nothing like the more than 4 million a year before the pandemic.

MICHEL CLERAY: Michel, Michael.

KAHN: Despite the language barrier, Michel Cleray from France says everyone in his small group is enjoying the sights, especially the long line of classic 1950s-era cars lined up along the Grand Paseo Boulevard in Old Havana.

EDUARDO CEDENO: (Speaking Spanish).

KAHN: Unfortunately, it's been a dismal day for 36-year-old Eduardo Cedeno. He hasn't had one rider in his shiny red 1956 Buick convertible. It's the low season for sure, he says, but even the cooler winter months weren't so great. Many say Cuba missed out on a recuperating Caribbean market by waiting until late November to reopen its borders and drop strict COVID requirements.

(SOUNDBITE OF VIDEO)

UNIDENTIFIED PERSON: (Speaking Spanish).

KAHN: This slick new video touts Cuba's uniqueness, says Pilar Alvarez Azze. She's with the Tourism Ministry that's hoping to lure at least 2.5 million visitors this year. Less than half a million have come so far.

PILAR ALVAREZ AZZE: I think it's a very good chance, and we are very optimistic about it.

KAHN: Experiencing one of its worst economic crises in decades, Cuba needs the cash. It can't buy essential imports, including most food and oil, without foreign currency. Inflation has skyrocketed, and Cubans spend hours every day waiting in lines for food and gas. Yet construction, like at this huge hotel set to be the biggest on the island, goes on. The government continued its aggressive building spree even through the pandemic.

This luxury hotel I'm standing in front of right now is called the Grand Aston Havana. It recently just had its grand opening, and it's stunning and has these two tall white towers with hundreds of rooms, many of them looking out over the ocean. The problem - it's practically empty.

AZZE: We keep on building the future, and the future is for our people.

KAHN: Pilar Alvarez Azze of the Tourism Ministry defends the controversial construction as necessary for Cuba's long-term well-being. But not all neighbors of the luxury hotel agree.

ELIAS DESPINE RODRIGUEZ: (Speaking Spanish).

KAHN: "That's where the princes live," says 52-year-old Elias Despine Rodriguez, pointing at the huge white hotel. Here's where the beggars reside, says Despine, pointing to his crumbling apartment across the street.

RODRIGUEZ: (Speaking Spanish).

KAHN: We thought that when they built the hotel, they'd fix our building, too, he says, but they didn't. Growing inequality has spurred resentment and sparked rare protests that erupted last July. Despine stands next to his 1947 classic Harley Davidson motorcycle with a for-sale sign on it. Like record numbers of Cubans today, he's trying to get enough cash to leave. He can't find work and has given up hope that even if tourists do come back, the economy would improve for him.

Carrie Kahn, NPR News, Havana.

(SOUNDBITE OF TERRACE MARTIN'S "THIS MORNING")

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In Cuba, amid Covid-related tourism decline, workers reinvent themselves

Image: Trumpet player Carlos Sanchez announces his fan reparations services as he walks in downtown Havana on March 15, 2021.

HAVANA — Trumpeter Carlos Sanchez serenaded tourists in Old Havana for 30 years, earning handsome tips — until the coronavirus pandemic hit and Cuba closed its borders a year ago on April 1. Now the 57-year-old ekes out a living repairing fans.

The global vaccination drive is sparking hopes worldwide of a tourism rebirth this summer, yet Cubans like Sanchez are not holding their breath as the Caribbean island goes through its worst outbreak yet and enforces tight travel and lockdown restrictions.

Instead, they are practicing the Cuban philosophy of “resolver” — finding a way to get by despite all the obstacles — used mostly in relation to the burden imposed by U.S. sanctions and a state-run economy but also, now, the pandemic.

“I opted for a Plan B, I took my tools and now I’m here in the streets fixing fans,” said Sanchez, 57.

Cuba closed its borders a year ago to stop the spread of the coronavirus. A reopening in November led to a surge in infections, prompting authorities to reduce flights and tighten up restrictions.

While visitors are still allowed, they must provide the negative results of a coronavirus test on arrival, get tested again at the airport and then quarantine for several days.

When they are free to move, they must wear face coverings in public spaces and will encounter curfews and lockdown restrictions shuttering all but essential businesses throughout much of the island.

And should tourists get infected, they cannot self-isolate at home but must go to a state-run hospital — something Cuba says has contributed to its low mortality rate and helped reduce contagion but that has caused some consternation for visitors.

As such, Cuba’s colonial town centers and idyllic beaches are still mostly empty after a year in which the number of visitors plummeted to just around 1 million from more than 4 million arrivals in 2019.

The decline in tourism is a major blow to the country’s struggling economy, which shrank by 11% last year and is facing shortages of even basic goods, given that tourism represented about a 10th of its gross domestic product in 2019.

“Without tourism, we are nothing,” said a dejected Orlando Perez, 44, who used to serve drinks to sunseekers at the beaches just east of Havana but has had to take a low-paid night job as a guard at a hotel for those suspected to have COVID-19.

Some 8,200 employees from the state tourism sector have contributed to Cuba’s fight against the coronavirus, working in hospitals and isolation centers, Prime Minister Manuel Marrero was cited as saying this week.

Francisco Camps, Cuba deputy general manager for Spain’s Meliá Hotels International SA said his bet for a tourism rebirth in Cuba was on one of the country’s five experimental vaccines in development proving effective, allowing it to reach herd immunity this year.

“When I think of when we could start to have an operation returning more or less to normality, well from the last trimester of the year, coinciding with the winter (high) season,” he said.

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Tourists trickle back to Havana despite tough COVID-19 protocols

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Tourists trickle back to Havana and other Cuban cities

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Slow post-Covid recovery for Cuban tourism

Trinidad (Cuba) (AFP) – Cuba, which relies heavily on the tourist dollars of visitors to its pristine Caribbean beaches and colorful towns, has experienced a frustrating scarcity of foreigners since the end of the coronavirus pandemic.

Issued on: 28/06/2023 - 03:46 Modified: 28/06/2023 - 03:44

The 16th-century town of Trinidad, a major attraction, has been hard hit, with barely enough foot traffic nowadays to sustain its tourist industry.

There is a wide range of causes, depending on who you ask: US sanctions, the Ukraine war, soaring global inflation and high plane ticket prices, as well as domestic shortages of power and fuel.

"Given that there was no tourism, many people were obliged to do other types of work, work in the fields, sell bread in the streets, do other things to make a living," said Norelvis Vegas, who earns an unreliable income transporting tourists through Trinidad's scenic streets on a horse-drawn buggy.

"Here, we have no factory, we have nothing" else to turn to, the 33-year-old told AFP from the driver's seat of his carriage, the passenger compartment empty.

Trinidad, some 350 kilometers (220 miles) southeast of Havana, is a UNESCO heritage site.

Like the majority of the town's 76,000 residents, Vegas depends on tourism to support his family. But for years now, it has been hard.

"We have seen fewer Spanish, Italians, French, Germans -- what used to be a very good market and a strength for Trinidad," said restaurant owner Reinaldo Vivas, 55.

At the restaurant's peak, when American cruise ships docked regularly during a period of political rapprochement under then-US president Barack Obama, Vivas served 250 meals a day, but he has had to halve his seating.

Cuba has been under US sanctions since 1962. In 2019, before the pandemic, tourism was its second-biggest income generator after medical service exports. There are no official statistics for 2022.

Fuel, power frustrations

"If we had electricity and transportation assured, gasoline basically, business would flow much better and we could make it more comfortable for the clients," said Yami Martinez, 48, who has run a nine-room hostel in Trinidad for the last 10 years.

Cuba battles frequent electricity cuts and people stand in long queues not only for fuel but also medicine, food and other essentials.

Tourists are not always spared the shortages blamed on the US blockade and a lack of foreign exchange.

"Compared to the period before Covid, occupancy is about 25 percent less," said Martinez of her hostel.

This was just enough to pay her workers and most of the utilities, and to carry out essential maintenance.

Cuba attracted a record 4.7 million tourists in 2018, earning some $3.3 billion in revenue, before Donald Trump put a stop to cruise ships docking at the communist island and ramped up sanctions.

This hard blow to tourism was followed by the Covid pandemic and the war on Ukraine which shocked economies worldwide.

Official figures show that peak hotel occupancy in 2022 was 15.6 percent. All hotels in Cuba, like most economic sectors, are state-owned.

In other Caribbean destinations, the comparative figure for 2022 was 75.9 percent for Cancun in Mexico, and 70.3 percent in the Dominican Republic, showing much stronger post-Covid rebound.

Tourism Minister Juan Carlos Garcia last month said the mainstay Canadian market -- which represents about 50 percent of all tourists to Cuba -- recovered last year to about 80 percent of its 2019 level.

"But the same cannot be said of the other important market: the European countries," he said.

More Russians

The one-party government has set a target of 3.5 million visitors for 2023.

In 2022, the target was 2.5 million, of which only 1.6 million came.

To take advantage of warm ties with Russia, now a Western pariah, Cuba is counting on a strengthening of air links with Moscow.

Venezuela's Conviasa airline launched a Caracas-Havana-Moscow connection this month, and direct flights from the Russian capital to the Cuban seaside resort town of Varadero are scheduled to resume in July.

"We see more Russian tourists," affirmed Vivas, the restauranteur.

For her part, painter Vivian Maite Hernandez said she had noted more Turks on the streets of Trinidad, something not seen in the past.

To tap into this new market, souvenir sellers have been updating their inventory: next to the ubiquitous portraits of Che Guevara or Havana's famous American sedans there are now also canvases of the "Hand of Fatima," a Middle Eastern good luck charm.

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Cuba’s New Tourism System Will Separate Visitors From Locals

When cuba reopens july 1, tourists will be sent to remote resorts for all-inclusive vacations—a practice reminiscent of fidel castro’s policies of isolating the general population from outside influence..

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Cuba’s New Tourism System Will Separate Visitors From Locals

Nearly three months of a near-total shutdown of commerce, transportation, and public spaces, combined with health monitoring and virus testing, have led to the virtual elimination of COVID-19 in Cuba.

Photo by AP Photo/Ismael Francisco

With the coronavirus waning in Cuba , the government plans to restart its tourism industry by sending visitors to five narrow islands that will offer all-inclusive vacations and keep foreigners isolated from the rest of the nation. The state-run system scheduled to debut Wednesday, July 1, is designed to reopen a vital source of economic activity without reintroducing the virus to the country of 11 million people, where new cases have dwindled to just a handful a day.

Tourists will take charter flights to the islands or to central Cuba, where they will take tests to detect the virus. Those who are negative will proceed straight to their hotels or get on a bus going directly through mainland Cuba to one of the low-lying, sandy keys that are connected to the northern coast by bridges or ferries, according to recent government statements.

Anyone who tests positive will be “isolated,” presumably some combination of being quarantined and sent back home, though the details remain unclear. Many other Caribbean islands are reopening to tourists and imposing testing on new arrivals. But none has adopted a plan like Cuba’s that separates tourists almost entirely from the general population.

Tourist buses to the resorts will be prohibited from making stops along the way, and police officers will be assigned to each bus to enforce the rule. Visitors will not be allowed to rent cars or take trips outside the fenced-in coastal resort areas.

There is no indication that tourists will immediately start to arrive. Canada, Cuba’s biggest source of visitors, remains closed to nonessential travel until further notice. European countries also have strict travel rules in place.

Like other Caribbean islands, Cuba is highly dependent on tourism. It earned an estimated $4.1 billion from 4.2 million tourist visits last year, around 10 percent of gross domestic product, although the island’s finances are highly opaque due to government secrecy and an unusual system of two currencies, neither of which holds value outside Cuba.

After years of almost zero growth, the shutdown of international flights in March pushed Cuba into its most severe shortages and economic stagnation in many years, with long lines forming for basic products. A report from the Economic Commission on Latin America predicted a 3 percent to 5 percent drop in GDP for Cuba this year after years of stagnant growth that rarely topped 1 percent.

Commerce, transportation, and public spaces have been shut down almost completely for three months. The shutdown, combined with health monitoring and virus testing, has virtually eliminated COVID-19 in Cuba. With more than 2,000 tests performed daily, the number of new cases emerging each day has been fewer than 10, and often less than 5, for several weeks.

The new tourism model is somewhat reminiscent of past practices. Under longtime leader Fidel Castro, Cubans were prohibited from entering tourist hotels as part of a broader pattern of isolating the communist society from outside influence. Even before the coronavirus, some coastal resort keys were off limits to Cubans. The prohibition is now expanding to its greatest extent since Castro’s brother Raul took over and dropped many restrictions.

Cuban hotel employees on the newly restricted keys will observe seven-day workweeks followed by seven days of isolation at home. Varadero, a popular, resort-studded peninsula less than a two-hour drive from Havana, will be divided into a section for Cubans and a section for international tourists, who will not mix with the general population, officials have said.

The new measures are part of the first phase of a three-phase plan to move Cuba back to normal life, with phase three looking much like Cuba did before the virus. Cuba detected its first infections in a group of Italian tourists in the city of Trinidad in March. All of Cuba has moved to phase one with the exception of Havana, the capital of 2 million people where the new infections have been concentrated.

Cuban tourism expert José Luis Perelló said the July 1 date to begin the new system was “a sign of intent,” on the part of Cuban authorities to show that the island was open again, “but first you need to know who’s really ready to engage in tourism this year.”

U.S. rules prohibit American visitors from trips that would be strictly tourism, like those to coastal beach resorts.

The foreign hospitality companies that manage most of Cuba’s better hotels say they are hopeful that tourists will return to destinations like Havana in the latter stages of reopening. Cuba has said that more tourism will resume by phase three, albeit with near-universal mask wearing, social distancing, and tests for arriving travelers.

Cuba’s private hospitality sector remains closed to international business. For state-run tourism, the island’s success in controlling the virus is becoming part of some companies’ marketing plans.

“The island is coming out of the pandemic experience stronger, from a public-health standpoint,” said Juan Francisco Candeal, manager of the NH Capri Hotel. “I think that the message that’s been transmitted is of a secure destination.”

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Cuba aims to improve tourism industry after pandemic travel slow down

By Hank Tester

Updated on: July 28, 2023 / 2:44 PM EDT / CBS Miami

MIAMI -- Airports are overflowing and Americans are traveling again on flights to Europe and other typical summer destinations.

But travel to the Caribbean is on the rise again despite the current warm-weather season in full effect right now.

Summers in the Caribbean traditionally have been considered the slow season, but not so much anymore. 

"Like the Dominican Republic (and) Jamaica, the Bahamas are having very good summers with their air traffic and flights from all over the world," said Alexander Britell, editor-in-chief of Caribbean Journal. 

"To bolster their strong tourism number, the Bahamas is specifically targeting promotional efforts at potential South Florida travelers especially new arrivals who might not realize the islands are just minutes away by air."

Many of the islands are getting tourist traffic that equals or exceeds the pre-pandemic boom travel years, experts said.

The Dominican Republic has seen historic levels of tourism through June, reaching about 8 million just by air this year, the largest in the country's history, according to officials.

Tourism these days is often measured on how well the sector has rebounded from COVID.

During the pandemic the DR had few restrictions and opened very early but not the case in Cuba.

"It is still not where it was before the pandemic which was four million visitors a year," Britell said. 

Cuba's hopes were that tourism in 2022 would generate 2.5 million visitors, but only a little over a million visited the island.

The country opened up later than other Caribbean Nations.

During the pandemic, Cuba's major source of tourism -- Canada -- had closed its borders, with Canadians unable to depart their country.

Now Canadian tour operators are planning a major push for Cuba this winter, Britell told CBS News Miami.

But Cuba has several issues, including:

  • Wrestling with the lack of hotel rooms.
  • Grappling with ongoing fuel issues;
  • Struggling under the weight of the U.S. embargo which restricts significant American visitors.
  • Flinching under occasional unrest and the inclusion of Cuba on the list of countries that sponsor terrorism. 

The Cuban government, which owns and operates much of the island's tourism infrastructure is looking to the Russians who have promised to provide massive economic aid, including increased flights into Cuba.

Said Britell, "They have gotten 4-5 percent of their tourism from Russia.  I am not sure it is going to make a massive dent in their recovery."

Juan Carlos Garcia, Cuba's minister of tourism, told members of Cuba's National Assembly that Canada continues to be the nation's main source of tourist traffic, followed by the Cuban American Exile Market.

He is banking on the Russians becoming the third tourist market for Cuba in part because of the anticipated increase in air charters from Russia.

In recent months talks between Chinese and Cuban tourism officials have been ongoing with the goal of increasing the tourist flow from China to the island nation.

Cuba aims to double its Chinese tourist arrivals by strengthening its ecotourism, cultural, health, and nautical tourism industries, among other options according to state-controlled media.

hank-tester.jpg

Hank Tester is a CBS4 News general assignment reporter. He joined WFOR-TV CBS4 Miami in October 2015.

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Travelers to Cuba now face increased entry restrictions

Sasha Brady

Jan 11, 2022 • 2 min read

Cityscape with american pink and green 1950-1959 vintage cars on the main street Paseo Jose Marti in Havana City Cuba - Serie Cuba Reportage

Cuba is tightening entry restrictions as Omicron cases rise ©Getty Images

Midway through its peak travel season, and with Omicron cases spreading rapidly, Cuba is the latest country to tighten its entry requirements.

Travelers heading for Cuba will face increased restrictions this year after it was announced that all tourists, including those from the US, will have to show proof of vaccination to enter, as well as a negative COVID-19 test taken within 72 hours of departure. Previously, unvaccinated travelers could visit Cuba with proof of a negative test but that option has been withdrawn.

Children under 12 years of age will be exempt from testing and vaccine requirements.

Elderly street musicians playing in Havana

The country’s government met in December to discuss what measures needed to be taken in anticipation of a surge in infections from the Omicron variant during its peak travel season, which runs from mid-November to mid-March. The variant has already reached Cuba, and the government has responded by tightening restrictions at the border and  rolling out a booster campaign for the entire population in January with locally produced vaccines including Soberana 02, Soberana Plus and Abdala—the only home-grown COVID-19 vaccines in Latin America.

In addition, diagnostic tests will continue to be carried out randomly at the airport. If a patient tests positive for COVID-19, they will be transfered to a hotel-hospital: a tourist facility authorized by the government for isolation and medical care.

Tourists are also required to fill in an online form before visiting Cuba and must take out non-US medical insurance, which, according to the US Embassy, is usually included in airline ticket prices on flights departing from the US.

Woman in Havana city wearing COVID-19 face mask

Cuba reopened to travelers in November after months of shutdown. Now as it battles the Omicron surge, it's attempting to keep most tourism activities open including hotels, beaches, museums, excursions and tours—though with enhanced health and safety measures in place.

Face masks are required in all enclosed public spaces, physical distancing rules apply throughout the island nation, and officials say they will continue to maintain Cuba's successful tracing and isolation system.

What are the additional rules for Americans traveling to Cuba?

Under US law, Americans can only travel to Cuba on a self-qualifying ‘general license’ in one of 12 different categories . They will also need to take a PCR test before flying back to the US. According to the US Embassy in Havana , PCR and antigen tests are readily available in Cuba and travelers can find their nearest testing provider through this list .

You can find out more information on Cuba's new protocols for international travel on the tourism ministry's website .

You might also like:

Everything you need to know about traveling legally to Cuba Cuba beyond the capital: best things to do outside Havana Exploring Cuba's most gorgeous beaches

This article was first published September 2021 and updated January 2022

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Havana Times

New Requirements for Travelers to Cuba as of Jan. 23

cuba tourism after covid

Cuba implements digital form for in advance visitors Customs declarations as well as personal and flight information

By El Toque

HAVANA TIMES – The Cuban government will require, as of January 23, 2023, a digital customs declaration for travelers entering the country. The declaration is part of a more extensive digital form (which also contains immigration and health information) that will be mandatory for visitors, both Cubans and foreigners.st

The digital form called D’ VIAJEROS ―which had been on test since November 2022― was definitively implemented by the Ministry of Transportation. The form is intended to replace the old paper affidavit format that passengers arriving in Cuba must fill out.

The questions on the form are designed to obtain advance information from those who need to enter Cuba and must be completed 48 hours before the trip in order to be shown, in the form of a QR code, to the airline and border authorities. The form can be accessed thr: https://dviajeros.mitrans.gob.cu/inicio

D’ VIAJEROS demands a series of mandatory data and other things of an optional nature. In its filling out, the visitor will find five sections: one is Customs; another to provide general information (name, surname, gender -it only allows you to choose between male and female-, country of birth, residence and travel document or passport); another for immigration information (arrival date, flight number, point of entry to Cuba and reasons for the trip); another for health data related to COVID-19; and finally the declaration of veracity of the data, which warns that “any omission or inaccuracy violates the provisions of the Cuban authorities.”

Changes in Customs regulations: personal baggage and parcel shipment

Back on August 15, 2022, new measures for the non-commercial importation and shipment of packages to Cuba entered into force. What are the main changes with the new requirements?

After filling out the online form, the site will generate a QR code that will be sent to the email that the passenger provides to the system. The traveler must keep the code in print or on their phone, since the airline’s representatives will request it prior to boarding and, in Cuba, the immigration and customs authorities will request it after arrival.

Cuban Customs approved the use of D’ VIAJEROS to collect the information that the institution needs from each person who enters the country. In the regulations, the institution agreed that the customs declaration, contained in D’ VIAJEROS, will also be available in paper format when the visitor does not have, for some reason, the online form.

The data that will be required on a mandatory basis are: the passenger’s general data, the airline flight data and the list of items to be imported, equipment or others, their quantity and value, and if they have technical authorization from the Ministry of Communications to import telecommunications equipment.

The amount of foreign currency that is brought in is also declared, but only if the amount exceeds five thousand dollars or other currencies or equivalent payment instruments. The possession of weapons of any kind, ammunition, drugs or substances with a similar effect, live animals, equipment or components for wireless telecommunications, products of animal or vegetable origin, articles for commercial purposes, cultural goods and pornography must be declared.

In a press conference, covered by the Cuban News Agency, directors of Cuban Aviation, Customs and the Ministries of Public Health and Tourism specified that the new platform will “facilitate and improve the experience of travelers in their transit through immigration, customs, and public health services, contributes to health controls, reduces the exchange of documents with the authorities, and speeds up procedures at the different air terminals by providing advance information.”

Read more from Cuba here on Havana Times

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2 thoughts on “ New Requirements for Travelers to Cuba as of Jan. 23 ”

and what EXACTLY are the questions that relate to covid vaccines? is a negative pcr test required to board an airplane into cuba?

Anyone who knows how things work in Cuba also know the official justification for this digital change is a pile of horse manure.

Comments are closed.

cuba tourism after covid

Coronavirus response: why Cuba is such an interesting case

cuba tourism after covid

Research Associate, Institute of the Americas, UCL

cuba tourism after covid

Professor of Disasters and Health, UCL

Disclosure statement

Emily Morris receives funding for research on Cuba from UCL, the Ford Foundation and the FCO's 'Cuba Programme Fund'.

Ilan Kelman receives funding from research councils in the UK and Norway, as well as the Wellcome Trust and internal UCL funding. He is also Professor II at the University of Agder in Norway and co-directs the non-profit organisation Risk RED (Risk Reduction Education for Disasters).

University College London provides funding as a founding partner of The Conversation UK.

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Some countries seem to be weathering the coronavirus pandemic better than others. One country that moved rapidly to deal with the emerging threat was Cuba.

Cuba has several advantages over many states, including free universal healthcare, the world’s highest ratio of doctors to population, and positive health indicators , such as high life expectancy and low infant mortality. Many of its doctors have volunteered around the world , building up and supporting other countries’ health systems while gaining experience in emergencies. A highly educated population and advanced medical research industry, including three laboratories equipped and staffed to run virus tests, are further strengths.

Also, with a centrally planned, state-controlled economy, Cuba’s government can mobilise resources quickly. Its national emergency planning structure is connected with local organisations in every corner of the country. The disaster-preparedness system, with mandatory evacuations for vulnerable people such as the disabled and pregnant women, has previously resulted in a remarkably low loss of life from hurricanes.

However, COVID-19 presents differences. Cuba’s lack of resources, which hampers recovery from disasters, also contributes to a housing shortage that makes physical distancing difficult. And the island’s poor infrastructure creates logistical challenges.

Also, the pandemic comes at a particularly difficult time, as tightened US sanctions have sharply cut earnings from tourism and other services, deterred foreign investment, hampered trade (including medical equipment imports) and obstructed access to international finance – including emergency funds.

Given these strengths and weaknesses, Cuba provides an interesting case study in responding to the current pandemic.

Cuba’s reaction to the coronavirus threat was swift. A “prevention and control” plan , prepared in January 2020, included training medical staff, preparing medical and quarantine facilities, and informing the public (including tourism workers) about symptoms and precautions. So, when the first three reported cases were confirmed on March 11, arrangements were in place to trace and isolate contacts, mobilise medical students for nationwide door-to-door surveys to identify vulnerable people and check for symptoms, and roll out a testing programme.

On March 20, with 21 confirmed cases reported, the government announced a ban on tourist arrivals, lockdown for vulnerable people, provision for home working, reassignment of workers to priority tasks, employment protection and social assistance.

As issues arose, the Cuban government adjusted its response. For example, when face-masks and physical distancing proved insufficient to keep public transport safe, services were suspended and state and private vehicles and drivers were hired to transport patients and essential workers. And to reduce crowding in shops, the distribution system was reorganised and online shopping introduced. Physical distancing enforcement has also been stepped up in response to instances of non-compliance.

With 766 reported cases by April 15 (68 cases per million of population), Cuba is around the middle of the range for Latin America and the Caribbean.

cuba tourism after covid

The quality of data varies hugely between countries, with some governments substantially under-reporting cases. Cuba’s reported cases are based on tests using WHO protocols. Two Caribbean neighbours, using similar methods, provide useful comparisons. The Dominican Republic, the most closely comparable in terms of population, income and tourism dependence, shows how the disease might have spread if measures had been less effective. In contrast, Jamaica seems to have succeeded in halting the spread of the disease.

cuba tourism after covid

Jamaica’s initial response was similar to Cuba’s, but fewer cases had slipped into the country undetected before tourism was halted. Having identified 16 outbreak clusters now, Cuban authorities are still struggling to prevent a take-off.

What happens next in Cuba will depend largely on the amount of testing . An indicator of commitment to this task is the ratio of tests to reported cases. According to available data, Cuba (with 18,825 tests done ) leads the region with a ratio of 25:1, compared with 16:1 in Jamaica and 3:1 in the Dominican Republic. (Vietnam and Taiwan have over 100:1, Germany 10:1, US 5:1 and UK 4:1.) Around 40% of Cuba’s recent positive results are from asymptomatic cases.

If Cuba’s contact-tracing and testing regime gets the disease under control, its experience might offer lessons for controlling the pandemic, and more of its doctors will be available to help with the effort to combat the pandemic abroad.

But tests are expensive, at around US$50 each, so if its hard-fought battle against COVID-19 is prolonged, Cuba’s lack of access to finance could prove fatal.

cuba tourism after covid

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Cuba’s Economy Was Hurting. The Pandemic Brought a Food Crisis.

The island was able to control the coronavirus, but the dearth of tourists in the pandemic’s wake strangled an economy already damaged by mismanagement and U.S. sanctions.

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cuba tourism after covid

By Ed Augustin and Frances Robles

HAVANA — It was a lucky day for the unemployed tourism guide in Havana.

The line to get into the government-run supermarket, which can mean a wait of eight or 10 hours, was short, just two hours long. And better yet, the guide, Rainer Companioni Sánchez, scored toothpaste — a rare find — and splurged $3 on canned meat.

“It’s the first time we have seen toothpaste in a long time,” he said, sharing the victory with his girlfriend. “The meat in that can is very, very expensive, but we each bought one simply because sometimes in an emergency there is no meat anywhere.”

Cuba, a police state with a strong public health care system, was able to quickly control the coronavirus, even as the pandemic threw wealthier nations into crisis. But its economy, already hurting from crippling U.S. sanctions and mismanagement, was particularly vulnerable to the economic devastation that followed.

As nations closed airports and locked down borders to combat the spread of the virus, tourist travel to Cuba plummeted and the island lost an important source of hard currency, plunging it into one of the worst food shortages in nearly 25 years.

What food is available is often found only in government-run stores that are stocked with imports and charge in dollars. The strategy, also used in the 1990s, during the economic depression known as the “special period,” is used by the government to gather hard currency from Cubans who have savings or get money from friends or relatives abroad.

Even in these stores, goods are scarce and prices can be exorbitant: That day, Mr. Companioni couldn’t find chicken or cooking oil, but there was 17-pound ham going for $230 and a seven-pound block of manchego cheese with a $149 price tag.

And the reliance on dollar stores, a move intended to prop up the socialist revolution in a country that prides itself on egalitarianism, has exacerbated economic inequality, some Cubans say.

“This is a store that charges in a currency Cubans do not earn,” said Lazaro Manuel Domínguez Hernández, 31, a doctor who gets cash from a friend in the United States to spend at one of the 72 new dollar stores. “It kind of marks the difference in classes, because not everyone can buy here.”

He left the Puntilla supermarket with a cart full of fruit cocktail, cheese and chocolate biscuits that he loaded into a 1950s Dodge taxi.

Cuba’s economy was struggling before the coronavirus. The Trump administration has worked hard to strengthen the decades-old trade embargo, going after Cuba’s sources of currency. It also imposed sanctions on tanker companies that delivered petroleum to Cuba from Venezuela and cut back on the commercial flights from the United States to the island.

Last month, Secretary of State Mike Pompeo announced an end to charter flights, too. After the Cuban state energy company Corporación Panamericana faced sanctions, even cooking gas rations had to be reduced.

Then Covid-19 put a stop to tourism. Remittances sent by Cubans who live abroad began to dry up as the illness led to huge job losses in the United States.

That left the Cuban government with far fewer sources of revenue to buy the products it sells in state-run stores, leading to shortages of basic goods throughout the island. Earlier this year, the government warned that personal hygiene products would be hard to come by.

Cuba is facing “the triple threat of Trump, Venezuela and then Covid,” said Ted A. Henken, a professor at Baruch College and a co-author of the book “ Entrepreneurial Cuba .” “Covid was the thing that pushed them over the edge.”

The pandemic, and the recession that followed, pushed the government to announce that, after years of promises, it would make good on a series of economic reforms intended to stimulate the private sector.

The Communist Party said in 2016 that it would legalize small and medium-size private businesses, but no mechanism was ever set up to do so, thus business owners are still unable to get financing, sign contracts as a legal entity or import goods. Now, that is expected to change, and more lines of work are expected to be legalized, although details have not been announced.

Cuba also has a history of offering reforms only to rescind them months or years later, entrepreneurs said.

“They go back, go forward, then back again,” said Marta Deus, the co-founder of a business magazine who owns a delivery company. “They need to trust the private sector for all its capacity to provide for the future of the economy. We have big ideas.”

The government puts the blame for the current situation squarely on Washington.

“Why can’t we export what we want? Because every time we export to someone, they try to cut off that export,” President Miguel Díaz-Canel said of the United States in a speech this summer. “Every time we are trying to manage a credit, they try to take away our credit. They try to prevent fuel from reaching Cuba. And then we have to buy in third markets, at higher prices. Why is it not talked about?”

Mr. Díaz-Canel stressed that despite the hardships, Cuba still managed a successful battle against the coronavirus: The health system did not collapse, and, he said, no children or medical professionals died of the disease.

With 11.2 million people, Cuba had just over 5,000 coronavirus cases and 115 deaths by Friday, one of the lowest mortality rates in the world. By comparison, Puerto Rico, with 3.2 million people, had five times as many deaths.

People who tested positive in Cuba were whisked away to the hospital for two weeks — even if they were asymptomatic — and their exposed contacts were sent to isolation for two weeks. Apartment buildings, and even entire city blocks, that saw clusters were closed to visitors.

Anyone flying in after March also had to isolate in quarantine centers, and medical students went door to door to screen millions of people daily. Masks are mandatory, and the fines for being caught without one are stiff.

With international flights at a virtual standstill, immigration officers are now assigned to stand guard outside quarantined apartment buildings, making sure no one goes in or out 24 hours a day.

At a quarantined building in Boyeros, a neighborhood near the Havana airport, an immigration officer sat in the shade while messengers and family members of those inside dropped off food. Daniela Llanes López, 21, left vegetables for her grandfather, who was stuck inside because five people in his building had tested positive.

“In Cuba, I don’t know anyone who knows anyone who got the coronavirus,” said Ms. Llanes, who studies German at the University of Havana, noting that she does know people in Germany who contracted the illness.

The strategies worked, although when the authorities started lifting restrictions in July, opening beaches, bars and public transportation, the nation’s capital saw an uptick in cases and a curfew was imposed there.

“Cuba is good in crisis and good in preventive health care,” said Katrin Hansing, a professor at Baruch College who spent the peak of the pandemic in lockdown in Cuba. Support for the government was notable, she said; even if the store lines were long, people felt safe from the virus.

Many Cubans are now hoping the economic reforms will stimulate the private sector and allow independent business operators to kick-start the economy.

Camilo Condis, an electrical contractor who has been out of work for months, said the changes must come quickly, and must allow Cuba to function, whether the United States is under a second Trump presidency, or under Joe Biden.

“Like we private business owners say here: ‘All I want is for them to let me work,’” he said.

Ed Augustín reported from Havana, and Frances Robles from New York.

Frances Robles is a Florida-based correspondent who also covers Puerto Rico and Central America. Her investigation of a Brooklyn homicide detective led to more than a dozen murder convictions being overturned and won a George Polk award. More about Frances Robles

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Cuba’s Reopening Plan Only Allows Tourists on Specific Small Islands, Away From Locals

International visitors will only be able to visit the Cuban Keys including Cayo Largo, Cayo Coco, Cayo Guillermo, and Cayo Santa María.

cuba tourism after covid

Cuba’s plan to reboot tourism after its coronavirus lockdown involves sending tourists to five islands and keeping them separated from locals at all-inclusive resorts.

Tourists will board charter flights to the islands or central Cuba, where they will immediately take COVID-19 tests. Those whose tests return negative will be able to proceed to their hotels, The Associated Press reported .

Visitors taking a bus from central Cuba will not be able to get off until they've reached their hotel and are not allowed to rent cars or take trips outside of resort areas. At each hotel, a medical team will follow up on each traveler’s health.

Hotel staff will also undergo testing, isolating themselves after working seven-day shifts. Travelers who test positive for COVID-19 will be isolated.

Commercial flights will only be allowed once Cuba enters its third phase of lifting lockdown. The U.S. Embassy in Havana said that airports will likely remain closed until August 1.

Locals will not be allowed to visit the resorts unless they are working there.

“New measures are being studied [which] will affect the maritime and air transport, accommodation and entertainment areas which will include surveillance measures not only for travelers but also people who assist them,” the Ministry of Tourism wrote in a blog post.

Many other Caribbean islands are reopening to tourists this month , although no other country has enacted rules like Cuba that separate visitors and locals.

Cuba reported a total of 2,341 confirmed cases of COVID-19 and 86 deaths, according to data from Johns Hopkins University . The country is now only reporting single digits of new cases per day. The only information about coronavirus in Cuba has been released by state-run media or the government. Foreign and independent journalists are not allowed to visit hospitals or funeral homes without prior authorization.

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Cuba struggles to reawaken tourism industry as travellers stay away

Unlike many regional neighbours, some analysts believe Cuba erred on the side of caution in response to Covid-19. It kept its borders largely shuttered, with a few exceptions, until mid-November 2021, when it had vaccinated the majority of its population.

Cuba is struggling to reawaken its tourism industry after months of pandemic-induced slumber as travellers stay away, threatening to derail the government's plan to haul the economy out of a deepening crisis.

Cuba is struggling to reawaken its tourism industry after months of pandemic-induced slumber as travellers stay away, threatening to derail the government's plan to haul the economy out of a deepening crisis.(AP Photo)

The communist-run island, long a popular Caribbean destination, has been betting on tourism to power 4% economic growth this year after the coronavirus pandemic slashed output, resulting in food and medicine shortages and power outages, and contributing to the largest anti-government protests since Fidel Castro's 1959 revolution.

That decision saw Cuba attract 67% fewer visitors in 2021 versus 2020, and less than 10% of the 4.3 million arrivals in 2019, official data shows. The Caribbean as a whole, meanwhile, saw tourist numbers rebound 63% in 2021 while Cuba remained largely off-limits, according to United Nations World Tourism Organisation data.

ALSO READ: Cuba tourism collapsed in 2021, Dominican Republic, Puerto Rico saw rebounds

Data indicates that travellers have been slow to return to Cuba since the border reopened. In January, a popular month for travel to the Caribbean, just 84,000 tourists visited Cuba, down 80% from around 394,000 in 2020, and well shy of the pace necessary to hit the country's goal of 2.5 million visitors in 2022.

Empty beaches and hotels could prove yet another blow to Cuba's ailing and inefficient state-run economy, which depends on foreign exchange from tourism, which accounts for 10% of GDP, to purchase basics such as food and medicine on the global market.

Independent experts and Cuban tourism operators consulted by Reuters say Cuba will struggle to recover lost ground during the pandemic, plagued in large part by lingering U.S. restrictions that have all but eliminated travel between Cuba and the large U.S. market.

Measures adopted by U.S. President Donald Trump as he sought to take a harder line on Cuba included ending cruise ship dockings, restricting flights, and blacklisting a long list of hotels and other entities.

Hopes by the tourism industry that Trump's successor Joe Biden would revoke the sanctions have yet to bear fruit, with the Cuban government's heavy-handed response to the protests last year drawing a sharp rebuke from the administration.

News about the protests, the reaction, and economic woes were likely also putting off the return of tourists from outside the United States, said Paolo Spadoni, an expert on the Cuban economy at Augusta University in Georgia.

That includes Canadian and Latin American travellers, previously both frequent visitors to the island, he said.

"All those negative headlines didn't help Cuba attract a greater number of tourists," he said.

The Cuban government did not immediately respond to a request for comment on this story.

Pablo Perez, a 53-year old who sells artisan crafts to tourists in downtown Havana, said the bad news amid the pandemic had unfairly condemned Cuba.

"It has hurt us economically," said Perez. "The cruise ships are gone. There are many hotels that were built but are still empty because tourism has decreased."

But Spadoni said Cuba has always been viewed by travellers as far off the beaten path.

"Cuba is an adventure, one-time destination for many and with the pandemic these people look for familiar, safe places and not risk," he said. "Cuba now has competitive (health) protocols, so lets hope the headlines improve."

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cuba tourism after covid

Cuba drops COVID-19 rules for foreign travelers to boost tourism

Travelers heading to Cuba are seen at Miami International Airport on Wednesday, December 23, 2021. Cuba is dropping COVID restrictions for international travelers despite new surges around the world. Tourism to the Caribbean island took a big hit during the pandemic.

Travelers going to Cuba will be able to enter the country without showing proof of COVID-19 vaccinations or a negative PCR test, a sudden lifting of restrictions the government announced Wednesday that aims to boost tourism to the island.

The new rules come when the Caribbean island desperately needs cash. Cuba’s economy has hit record low levels of production of food and other goods. The pandemic and U.S. sanctions have also affected tourism and other significant sources of income, such as money sent to Cubans from abroad.

Cubans struggle to buy food as shortages continue, and soaring inflation has pushed up prices. Local media recently reported long lines to purchase gasoline and frequent electricity blackouts. Records from Venezuela’s state oil company, PDVSA, reviewed by Reuters show that Nicolas Maduro’s government, a close Cuban ally, has cut oil shipments to Cuba from almost 44,000 barrels per day to 22,000 in the first quarter of this year.

Read more from our news partner at The Miami Herald.

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cuba tourism after covid

The perfect destination is a concept that varies from one person to an other.

What are you looking for in your vacations? What you you want?

cuba tourism after covid

it always will be for me! lol.

Without a doubt.

Go on, you know you want to.

cuba tourism after covid

It would also be helpful to know where you are flying from since that will determine what destinations are available to you. For example, from Toronto you have up to 10 available destination airports depending on the time of years and many are quite different from each other.

cuba tourism after covid

Sure? Canadiens love it there.

Irishman talking again about something you know nothing about .

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COVID-19: travel health notice for all travellers

Cuba travel advice

Latest updates: The Need help? section was updated.

Last updated: March 25, 2024 10:25 ET

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Safety and security, entry and exit requirements, laws and culture, natural disasters and climate, cuba - exercise a high degree of caution.

Exercise a high degree of caution in Cuba due to shortages of basic necessities including food, medicine and fuel.

Resort areas - Take normal security precautions

  • Cayo Largo del Sur
  • Cayo Santa Maria

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Petty crime

Petty crime, such as pickpocketing and purse snatching, occurs.

Theft generally occurs in crowded places such as:

  • tourist areas
  • public buses
  • night clubs

It can also occur in isolated areas.

Theft from hotel rooms, particularly in private accommodations ( casas particulares ), and from cars is common.

  • Ensure that your personal belongings, including your passport and other travel documents, are secure at all times
  • Don’t pack valuables in your checked luggage
  • Avoid showing signs of affluence
  • Keep electronic devices out of sight
  • Carry valid identification at all times
  • Keep a digital and a hard copy of your ID and travel documents
  • Avoid carrying large amounts of cash
  • Never leave belongings unattended in a vehicle, even in the trunk

Violent crime

Incidents of violent crime are not frequent, but assaults may occur. They mainly occur during a burglary or robbery.

  • Stay in accommodations with good security
  • Keep your windows and doors locked at all times
  • If threatened by robbers, don't resist

Credit card and ATM fraud may occur.

Be cautious when using debit or credit cards:

  • pay careful attention when your cards are being handled by others
  • use ATMs located in well-lit public areas or inside a bank or business
  • avoid using card readers with an irregular or unusual feature
  • cover the keypad with one hand when entering your PIN
  • check for any unauthorized transactions on your account statements

Some businesses may try to charge exorbitant prices, namely taxis and classic car rentals. Disputes about overcharging may lead to violence.

  • Always confirm prices before consuming or taking up a service
  • Avoid running a tab
  • Avoid leaving your credit card with bar or restaurant staff
  • Check your bill to make sure it’s exact

Some hustlers specialize in defrauding tourists. Most of them speak some English or French and go out of their way to appear friendly. They may offer to serve as tour guides or to facilitate the purchase of cigars. Some have used violence in their efforts to steal tourists.

Fraudulent tour agents and taxi drivers also operate throughout the country, including at Havana’s international airport. Thefts of luggage from taxi trunks have occurred.

In bars, sex workers, including minors, may be very persistent and intrusive with tourists who refuse their advances. Foreigners, including Canadians, have been the victim of theft after engaging in sexual relations, and some of them have faced child sex accusations.  

  • Use reputable tour operators and registered taxis only
  • Avoid independent street vendors
  • Be wary of strangers who seem too friendly

Overseas fraud

Cuba faces chronic and severe shortages of ‎basic necessities, including:

  • bottled water
  • public water supply
  • hard-currency

Fuel shortages are currently critical and affect a wide range of services. Travelling across the island is extremely challenging. Public transportation services, including taxis, are often disrupted, leaving tourists with few options to travel. Some travellers have been temporarily stranded with a rental car. Intermittent shortages of tap water provided by municipalities happen, including in Havana and in resorts.

Hotels and resorts, that often use generators during power outages, may not be able to maintain their services. Fuel shortages may also affect government services.

Local authorities enforce the rationing of food and medications, which could also affect travellers.

Shortages may lead to disruptions to other essential services. There are often long line-ups at gas stations that have led to altercations.

  • Plan accordingly
  • Bring some basic necessities with you such as toiletries and medication
  • Keep a supply of water, food and fuel on hand
  • Make sure you always have access to a complete emergency kit

Power outages

Power outages occur regularly outside of Havana and touristic areas.

Obtaining services during an outage is challenging.

Women’s safety

Women travelling alone may be subject to some forms of sexual harassment

Incidents of sexual assault against Canadian women have occurred, including at beach resorts.

If you’re the victim of a sexual assault, you should report it immediately to the nearest Canadian consulate or embassy and seek medical assistance. You should also report the incident to Cuban authorities and ensure that local police provide you with a Comprobante de Denuncia. This document confirms that a report has been filed.

A criminal investigation will likely not be possible if no formal complaint is made to Cuban authorities before you depart the country.

Police officers may speak only Spanish.

Advice for women travellers

Spiked food and drinks

Snacks, beverages, gum and cigarettes may contain drugs that could put you at risk of sexual assault and robbery.

  • Be wary of accepting these items from new acquaintances
  • Never leave food or drinks unattended or in the care of strangers

Telecommunications

The telecommunications network in Cuba is poor. Connections are unreliable and may be intermittent.

Some Canadian cell phones may not work, even in large cities. Internet access is limited across the island.

Local authorities control telecommunications. They may block access to mobile phone and Internet in case of civil unrest or before demonstrations.

  • Don’t rely on your mobile phone for emergencies, especially outside major cities
  • Subscribe to and install a VPN service before leaving Canada
  • Avoid travelling alone
  • Inform a family member or friend of your itinerary

Online transactions

Online banking or shopping may be challenging in Cuba, if at all possible. Most Cuban websites are unsecure. Many are inaccessible.

Some travellers, who bought their travel package online on a travel website in Canada, found out on arrival in Cuba that their hotel received no reservation or payment.

  • Avoid online shopping
  • Check with the hotel if they accept online reservations and payments if you plan to book online

Demonstrations

Demonstrations sometimes occur, even if taking part in them may be illegal. Local authorities will break up political demonstrations or gatherings not sanctioned by the government. They may also block access to the Internet, including social media, without notice.

Even peaceful demonstrations can turn violent at any time. They can also lead to disruptions to traffic, public transportation.

  • Don’t participate in demonstrations
  • Avoid areas where demonstrations and large gatherings are taking place
  • Follow the instructions of local authorities
  • Monitor local media for information on ongoing demonstrations

Mass gatherings (large-scale events)

Water activities

Rescue services may not be consistent with international standards. Tidal changes can cause powerful currents, and riptides are common. Not all beaches have lifeguards or warning flags to warn of hazardous conditions.

  • Never swim alone or after hours
  • Don’t swim outside marked areas
  • Monitor weather warnings
  • Avoid visiting beaches or coastal areas during periods of severe weather warnings
  • Don’t dive into unknown water, as hidden rocks or shallow depths can cause serious injury or death
  • Consult residents and tour operators for information on possible hazards and safe swimming areas

Tour operators and diving centres may not adhere to international standards.

If you undertake adventure sports, such as diving:

  • choose a reputable company that has insurance
  • ensure that your travel insurance covers the recreational activities you choose
  • don’t use the equipment if you have any doubts about its safety

Recreational boating

If you are planning to go boating:

  • know the navigation rules
  • make sure life jackets are available for all passengers
  • follow safe practices for all water activities such as jet-skiing, water-skiing or fishing
  • don’t overload your boat capacity
  • carry a VHF marine radio that will generate your position in case of emergency
  • be prepared for emergencies

Water safety abroad

Road safety

Road safety standards are poor throughout the country. Accidents causing fatalities are common.

Road conditions

Road conditions are poor throughout the island, with the exception of the Central Highway, which runs west to east across the country. Driving may be dangerous due to:

  • poorly maintained roads
  • lack of signage
  • Inadequate lighting
  • roaming livestock
  • horse-drawn carts
  • pedestrians
  • slow-moving traffic

Most Cuban cars are old and in poor condition. They often lack standard safety equipment. Some cars and most bicycles don’t have functioning lights.

Driving habits

Some drivers don’t respect traffic laws. Many of them, driving an electric vehicle for which licence and registration are not required, are inexperienced and unqualified. Drinking and driving is also common.  

If you choose to drive in Cuba:

  • do so defensively at all times
  • avoid travelling at night
  • travel in groups when possible
  • never pick up hitchhikers, who have been known to assault drivers

Public transportation

City buses are scarce, overcrowded and poorly maintained. Bus service is not reliable.

Incidents of pickpocketing are frequent.

Tour companies offer good bus service between airports and the all-inclusive resorts. Buses used for organized day trips from hotels are usually in good condition.

Official taxis are generally reliable.

Old-model private vehicles offered as taxis are not equipped with standard safety features. They have no insurance coverage for passengers in case of an accident.

  • Use only registered taxis
  • Avoid flagging a taxi down on the street
  • Never share a taxi with strangers
  • Agree on a fare before departure, as taxis are not equipped with meters

The rail network is comprehensive, connecting most of the island, but it’s unreliable and slow. Train service is limited to Cuban nationals only.

Health incidents

The Government of Canada continues to investigate the potential causes of unexplained health incidents reported by some Canadian diplomatic staff and dependents posted to Havana.

There is no evidence that Canadian travellers to Cuba are at risk.

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

Information about foreign domestic airlines

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from the Cuban authorities. It can, however, change at any time.

Verify this information with the  Foreign Representatives in Canada .

Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for the expected duration of your stay in Cuba.

Passport for official travel

Different entry rules may apply.

Official travel

Passport with “X” gender identifier

While the Government of Canada issues passports with an “X” gender identifier, it cannot guarantee your entry or transit through other countries. You might face entry restrictions in countries that do not recognize the “X” gender identifier. Before you leave, check with the closest foreign representative for your destination.

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.

Useful links

  • Foreign Representatives in Canada
  • Canadian passports

Tourist visa: required Family visa: required Business visa: required

Tourist card

Canadian tourists travelling to Cuba need a visa, known as tourist card. The tourist card allows you to stay in Cuba for up to 90 days. The tourist card is generally included in holiday packages provided by tour operators or airlines providing direct flights from Canada. If you go to Cuba on your own or transit via another country, you are responsible for obtaining the tourist card from a Cuban government office in Canada. You may also buy it at some airports in Canada and in the United States.

Length of stay

As a Canadian tourist, you may stay in Cuba for up to 6 months.

However, you must obtain an extension of stay if you intend to stay longer than the initial 90-day period allowed by the standard tourist card.

D’Viajeros traveller information portal  – Government of Cuba

Arrival form

You must provide information on your arrival in Cuba via an online form within 72 hours before entering the country.

Once done, you will receive a QR code by email.

You must show an electronic or printed version of the QR code to authorities upon arrival.

Health insurance

You must show proof of valid health insurance to enter Cuba.

All health insurance policies are recognized in Cuba, except those issued by U.S. insurance companies. However, the Cuban immigration authorities will decide which proof of health insurance is acceptable.

Proof of health insurance may be:

  • an insurance policy
  • an insurance certificate
  • a Canadian provincial health insurance card

If you don’t have proof of health insurance or if the proof you present doesn’t satisfy the Cuban immigration authorities, you may have to obtain health insurance from a Cuban insurance company upon arrival. This insurance may have limited coverage. Local authorities may refuse your entry to the country.

Canadian provincial health care coverage provides very limited coverage outside Canada. It won’t pay for medical bills up-front. It does not include air evacuation, and neither does Cuban health insurance.

Cuban authorities won’t let you leave the country with outstanding medical bills, which are payable by credit card only. You will need to remain in Cuba until all debts are paid.

  • Make sure you purchase the best health insurance you can afford
  • Ensure the insurance includes medical evacuation and hospital stays

More on Travel insurance

Other entry requirements

Customs officials will ask you to show them:

  • a return or onward ticket
  • proof of sufficient funds to cover your stay
  • proof that you have a place to stay if arriving with “air only” tickets

Dual citizenship

If you’re both a Canadian and Cuban citizen, you must:

  • present your valid Cuban passport to the immigration authorities to enter Cuba
  • have a valid Canadian passport to return to Canada

If you were born in Cuba, you should contact a Cuban government office in Canada before you leave to ensure compliance with Cuban regulations, regardless of your current citizenship. Failure to do so may result in your being refused entry into Cuba or being detained upon entry.

Canadian permanent residents

You will not be able to leave Cuba if you are a Canadian permanent resident and are without a valid permanent resident card. If your card is lost or stolen, you must contact the Canadian Embassy in Havana to obtain a travel document that will allow you to leave the country. This procedure can take up to 10 working days. Once the document is ready, you'll need to make an appointment with the immigration section of the Canadian Embassy in Havana to collect it before returning to Canada.

Permanent resident travel document: How to apply

Health screening

You may be subjected to a medical screening or interrogation by public health authorities when you enter or exit Cuba, or when reporting for domestic flights.

You may be subject to a mandatory quarantine for medical observation for up to 7 days if local authorities believe that:

  • you have come in contact with a suspected carrier of one of these viruses
  • you’re arriving from a country with a known epidemic

Children and travel

  • Travelling with children

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

Relevant Travel Health Notices

  • Global Measles Notice - 13 March, 2024
  • Zika virus: Advice for travellers - 31 August, 2023
  • COVID-19 and International Travel - 13 March, 2024

This section contains information on possible health risks and restrictions regularly found or ongoing in the destination. Follow this advice to lower your risk of becoming ill while travelling. Not all risks are listed below.

Consult a health care professional or visit a travel health clinic preferably 6 weeks before you travel to get personalized health advice and recommendations.

Routine vaccines

Be sure that your  routine vaccinations , as per your province or territory , are up-to-date before travelling, regardless of your destination.

Some of these vaccinations include measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.

Pre-travel vaccines and medications

You may be at risk for preventable diseases while travelling in this destination. Talk to a travel health professional about which medications or vaccines may be right for you, based on your destination and itinerary. 

Yellow fever   is a disease caused by a flavivirus from the bite of an infected mosquito.

Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.

  • There is no risk of yellow fever in this country.

Country Entry Requirement*

  • Proof of vaccination is required if you are coming from or have transited through an airport of a country   where yellow fever occurs.

Recommendation

  • Vaccination is not recommended.
  • Discuss travel plans, activities, and destinations with a health care professional.
  • Contact a designated  Yellow Fever Vaccination Centre  well in advance of your trip to arrange for vaccination.

About Yellow Fever

Yellow Fever Vaccination Centres in Canada * It is important to note that  country entry requirements  may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest  diplomatic or consular office  of the destination(s) you will be visiting to verify any additional entry requirements.

There is a risk of hepatitis A in this destination. It is a disease of the liver. People can get hepatitis A if they ingest contaminated food or water, eat foods prepared by an infectious person, or if they have close physical contact (such as oral-anal sex) with an infectious person, although casual contact among people does not spread the virus.

Practise  safe food and water precautions and wash your hands often. Vaccination is recommended for all travellers to areas where hepatitis A is present.

Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.

Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.

Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.

  Hepatitis B is a risk in every destination. It is a viral liver disease that is easily transmitted from one person to another through exposure to blood and body fluids containing the hepatitis B virus.  Travellers who may be exposed to blood or other bodily fluids (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) are at higher risk of getting hepatitis B.

Hepatitis B vaccination is recommended for all travellers. Prevent hepatitis B infection by practicing safe sex, only using new and sterile drug equipment, and only getting tattoos and piercings in settings that follow public health regulations and standards.

 The best way to protect yourself from seasonal influenza (flu) is to get vaccinated every year. Get the flu shot at least 2 weeks before travelling.  

 The flu occurs worldwide. 

  •  In the Northern Hemisphere, the flu season usually runs from November to   April.
  •  In the Southern Hemisphere, the flu season usually runs between April and   October.
  •  In the tropics, there is flu activity year round. 

The flu vaccine available in one hemisphere may only offer partial protection against the flu in the other hemisphere.

The flu virus spreads from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Clean your hands often and wear a mask if you have a fever or respiratory symptoms.

In this destination, rabies is carried by dogs and some wildlife, including bats. Rabies is a deadly disease that spreads to humans primarily through bites or scratches from an infected animal. While travelling, take precautions , including keeping your distance from animals (including free-roaming dogs), and closely supervising children.

If you are bitten or scratched by an animal while travelling, immediately wash the wound with soap and clean water and see a health care professional. Rabies treatment is often available in this destination. 

Before travel, discuss rabies vaccination with a health care professional. It may be recommended for travellers who are at high risk of exposure (e.g., occupational risk such as veterinarians and wildlife workers, children, adventure travellers and spelunkers, and others in close contact with animals). 

Coronavirus disease (COVID-19) is an infectious viral disease. It can spread from person to person by direct contact and through droplets in the air.

It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective at preventing severe illness, hospitalization and death from COVID-19. While vaccination provides better protection against serious illness, you may still be at risk of infection from the virus that causes COVID-19. Anyone who has not completed a vaccine series is at increased risk of being infected with the virus that causes COVID-19 and is at greater risk for severe disease when travelling internationally.

Before travelling, verify your destination’s COVID-19 vaccination entry/exit requirements. Regardless of where you are going, talk to a health care professional before travelling to make sure you are adequately protected against COVID-19.

Safe food and water precautions

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

  • Learn more about food and water precautions to take to avoid getting sick by visiting our eat and drink safely abroad page. Remember: Boil it, cook it, peel it, or leave it!
  • Avoid getting water into your eyes, mouth or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated.
  • Avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs. 

Travellers' diarrhea is the most common illness affecting travellers. It is spread from eating or drinking contaminated food or water.

Risk of developing travellers' diarrhea increases when travelling in regions with poor standards of hygiene and sanitation. Practise safe food and water precautions.

The most important treatment for travellers' diarrhea is rehydration (drinking lots of fluids). Carry oral rehydration salts when travelling.

Typhoid   is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.

Travellers visiting regions with a risk of typhoid, especially those exposed to places with poor sanitation, should speak to a health care professional about vaccination.  

Salmonellosis is a common illness among travellers to this country. It can be spread through contaminated food or beverages, such as raw or undercooked poultry and eggs, as well as fruits or vegetables.

Practice safe food and water precautions . This includes only eating food that is properly cooked and still hot when served.

Pregnant women, children under 5 years of age, those over 60 years of age, and those with weakened immune systems are at greater risk of becoming seriously ill.

Most people recover on their own without medical treatment and from proper rehydration (drinking lots of fluids).

  • Carry oral rehydration salts when travelling.

Travellers with severe symptoms should consult a health care professional as soon as possible.

Insect bite prevention

Many diseases are spread by the bites of infected insects such as mosquitoes, ticks, fleas or flies. When travelling to areas where infected insects may be present:

  • Use insect repellent (bug spray) on exposed skin
  • Cover up with light-coloured, loose clothes made of tightly woven materials such as nylon or polyester
  • Minimize exposure to insects
  • Use mosquito netting when sleeping outdoors or in buildings that are not fully enclosed

To learn more about how you can reduce your risk of infection and disease caused by bites, both at home and abroad, visit our insect bite prevention page.

Find out what types of insects are present where you’re travelling, when they’re most active, and the symptoms of the diseases they spread.

There is a risk of chikungunya in this country.  The risk may vary between regions of a country.  Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.

Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.

  • In this country,   dengue  is a risk to travellers. It is a viral disease spread to humans by mosquito bites.
  • Dengue can cause flu-like symptoms. In some cases, it can lead to severe dengue, which can be fatal.
  • The level of risk of dengue changes seasonally, and varies from year to year. The level of risk also varies between regions in a country and can depend on the elevation in the region.
  • Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
  • Protect yourself from mosquito bites . There is no vaccine or medication that protects against dengue.

Zika virus is a risk in this country. 

Zika virus is primarily spread through the bite of an infected mosquito. It can also be sexually transmitted. Zika virus can cause serious birth defects.

During your trip:

  • Prevent mosquito bites at all times.
  • Use condoms correctly or avoid sexual contact, particularly if you are pregnant.

If you are pregnant or planning a pregnancy, you should discuss the potential risks of travelling to this destination with your health care provider. You may choose to avoid or postpone travel. 

For more information, see Zika virus: Pregnant or planning a pregnancy.

Animal precautions

Some infections, such as rabies and influenza, can be shared between humans and animals. Certain types of activities may increase your chance of contact with animals, such as travelling in rural or forested areas, camping, hiking, and visiting wet markets (places where live animals are slaughtered and sold) or caves.

Travellers are cautioned to avoid contact with animals, including dogs, livestock (pigs, cows), monkeys, snakes, rodents, birds, and bats, and to avoid eating undercooked wild game.

Closely supervise children, as they are more likely to come in contact with animals.

Person-to-person infections

Stay home if you’re sick and practise proper cough and sneeze etiquette , which includes coughing or sneezing into a tissue or the bend of your arm, not your hand. Reduce your risk of colds, the flu and other illnesses by:

  •   washing your hands often
  • avoiding or limiting the amount of time spent in closed spaces, crowded places, or at large-scale events (concerts, sporting events, rallies)
  • avoiding close physical contact with people who may be showing symptoms of illness 

Sexually transmitted infections (STIs) , HIV , and mpox are spread through blood and bodily fluids; use condoms, practise safe sex, and limit your number of sexual partners. Check with your local public health authority pre-travel to determine your eligibility for mpox vaccine.  

Medical services and facilities

Good health care is limited in availability.

The health system is government-owned. The Cuban government operates hospitals and clinics throughout the island.

Medical professionals are generally adequately trained. However, facilities are in poor condition. They lack basic drugs, medical supplies and equipment. Hygiene practices may be inadequate.

Medical services are also available at most hotels and international clinics located in resort areas, where doctors and nurses provide initial emergency medical care reserved for foreigners. Health care provided in those clinics is usually better than services offered in public facilities.

Mental health care facilities are extremely limited. There are no hotlines available for this type of care in the country.

Emergency and ambulance services are limited. Response times may be slow, especially outside tourist areas.

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

 Many prescription medications may not be available in Cuba.

If you take prescription medication, you’re responsible for determining their legality in the country.

  • Bring enough of your medication with you
  • Always keep your medication in the original container
  • Pack your medication in your carry-on luggage
  • Carry a paper and an electronic copy of your prescriptions

Cuba faces severe medicine shortages, including antibiotics and common pain killers. In addition of your prescription medication, you should also bring your own basic medicine in sufficient quantities to last beyond the length of your intended stay.

Public health authorities implement insect control measures including periodic fumigation and aerial spraying.

  • Consult your doctor before traveling to see if the situation could affect you, especially if you suffer from respiratory ailments
  • Stay away from a nearby fumigation process

Death abroad

Standards of mortuary services in Cuba differ from those in Canada. Cultural and religious beliefs are not taken into consideration. Autopsies are mandatory.

There is one funeral home and one morgue in the country which cater to foreigners. Both are located in Havana. Only these facilities have the authorization to issue appropriate documentation to accompany human remains. Timelines for the repatriation of human remains are long and costly.

The capacity for refrigeration is limited, as well as the availability of coffins and urns. Embalming materials and techniques are unlike those in Canada. Embalming may not be an option in some circumstances.

Ensure your insurance includes coverage for the repatriation of human remains.

Death Abroad Factsheet

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a   travel health kit , especially if you will be travelling away from major city centres.

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad .

Transfer to a Canadian prison

Canada and Cuba accede the Treaty between the Government of Canada and the Government of the Republic of Cuba on the Serving of Penal Sentences. This enables a Canadian imprisoned in Cuba to request a transfer to a Canadian prison to complete a sentence. The transfer requires the agreement of both Canadian and Cuban authorities. This process can take a long time, and there is no guarantee that the transfer will be approved by either or both sides.

Cuban criminal justice

The criminal justice system in Cuba differs significantly from that in Canada. Charges are not laid until the investigation is complete. If you’re arrested in Cuba, you will likely be detained during the entire period of investigation. You should expect long delays to resolve your case. You will not be allowed to leave the country during this period.

Cuba’s constitution allows the death penalty, but since 2003, the country has effectively had a moratorium on carrying out death sentences.

Investments

Private property rights in Cuba are strictly controlled. Only Cubans and permanent residents can buy a property in Cuba or register a privately owned vehicle. Be wary of strangers or acquaintances offering to purchase these items on your behalf. If you plan on making investments in Cuba, seek legal advice in Canada and Cuba. Do so before making commitments. Related disputes could take time and be costly to resolve.

Penalties for possession, use or trafficking of illegal drugs are severe. Convicted offenders can expect lengthy prison sentences.

  • Pack your own luggage and monitor it closely at all times
  • Don’t transport other people’s packages, bags or suitcases

Drugs, alcohol and travel

Child sex tourism

It's a serious criminal offence to have sex with minors in Cuba.

Local authorities are actively working to prevent child sex tourism. Tourists, including Canadians, have been convicted of offences related to the corruption of minors aged 16 and under.

Prison sentences for this type of crime range from 7 to 25 years. Release on bail before trial is unlikely.

Child Sex Tourism: It’s a Crime

 To get married in Cuba, you must provide several documents including:

  • your birth certificate
  • a copy of your passport
  • your decree absolute certificate if divorced
  • a death certificate for your spouse and a marriage certificate if widowed
  • an affidavit of your single status if you have never been married before

All documents must be translated into Spanish, certified, authenticated and legalised by the Embassy of Cuba in Canada.

 Consult the Embassy of Cuba in Canada if you wish to marry in Cuba, including to a Cuban national.

  • Foreign diplomatic missions and consulates in Canada
  • Marriage overseas factsheet

Drones are prohibited.

They will be confiscated by the authorities upon entry.

Photography

Professional photographers require a visa to work in Cuba. They may also need a permit to import their equipment.

It’s forbidden to photograph, including with drones:

  • military and police installations or personnel
  • harbour, rail and airport facilities

Military zones and any other restricted or heavily guarded areas are not always identified.

Identification

Authorities may request to see your ID at any time.

  • Keep a photocopy of your passport in case it’s lost or seized
  • Keep a digital copy of your ID and travel documents

Dual citizenship is not legally recognized in Cuba.

If local authorities consider you a citizen of Cuba, they may refuse to grant you access to Canadian consular services. This will prevent us from providing you with those services.

Travellers with dual citizenship

International Child Abduction

The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty. It can help parents with the return of children who have been removed to or retained in certain countries in violation of custody rights. It does not apply between Canada and Cuba.

If your child was wrongfully taken to, or is being held in Cuba by an abducting parent:

  • act as quickly as you can
  • consult a lawyer in Canada and in Cuba to explore all the legal options for the return of your child
  • report the situation to the nearest Canadian government office abroad or to the Vulnerable Children’s Consular Unit at Global Affairs Canada by calling the Emergency Watch and Response Centre.

If your child was removed from a country other than Canada, consult a lawyer to determine if The Hague Convention applies.

Be aware that Canadian consular officials cannot interfere in private legal matters or in another country’s judicial affairs.

  • International Child Abduction: A Guidebook for Left-Behind Parents
  • Canadian embassies and consulates by destination
  • Emergency Watch and Response Centre

Imports and exports

Personal effects and medicine.

Tourists are allowed to enter Cuba with personal effects but items entering the country for donations may be subject to import rules. They could be seized and taxed in accordance with local legislation. This includes:

  • new or used material goods
  • personal care products
  • medications

Cuban customs officials have the authority to decide what they deem to be for the tourist's personal use. They may apply steep tariffs for personal baggage exceeding the allowable weight.

You may export:

  • up to 20 cigars without documentation
  •  up to 50 cigars if they are in their original container, closed and sealed with the official hologram

If exceeding these amounts, you must provide a guarantee of origin certificate.

Failure to comply with this regulation will lead to the seizure of the cigars without compensation.

Art objects

Art objects, including artifacts and paintings purchased in Cuba, must be accompanied by an export permit. It’s usually provided by state-owned galleries.

In the absence of such a permit, items must be registered with the Registro Nacional de Bienes Culturales.

Ministry of Culture – Government of Cuba

Electronic devices

Electronic devices with GPS technology may be confiscated upon entry and returned upon departure.

Satellite telephones are forbidden.

Electronic cigarettes and personal vaporizers

You cannot bring electronic cigarettes or personal vaporizers to Cuba.

Customs officials will seize these items upon arrival.

Black market

Street vendors may offer you black-market goods, such as cigars, or ask to change dollars for Cuban currency.

Engaging in black-market transactions is illegal and can lead to difficulties with the Cuban authorities.

Cuban Customs Administration  – Government of Cuba

Boat traffic

The U.S. government closely monitors boat traffic in the Straits of Florida. It will seize any vessel not bearing a licence from the Office of Foreign Assets Control (OFAC) if it believes it’s headed for Cuba.

You’re subject to these measures if you dock your Canadian-registered boat in Florida. You’ll be exempted if you are simply en route to Cuba via the U.S.

If travelling by boat to Cuba from the US:

  • Make sure to know the regulation related to docking and port controls
  • Expect thorough search and interrogations

You should carry an international driving permit.

International Driving Permit

Traffic accidents

Traffic accidents have led to arrest and detentions of Canadians in the past.

Accidents resulting in death or injury are treated as crimes. The onus is on the driver to prove innocence. If you’re found to bear responsibility in a traffic accident resulting in serious injury or death, you may face up to 10 years in prison.

If you’re involved in an accident:

  • don’t leave the scene
  • don’t move your vehicle
  • call the police

While car insurance is mandatory for foreign drivers and foreign-registered vehicles, it's not for Cuban citizens. As a result, most local drivers don't carry a car insurance. You shouldn’t expect compensation for vehicle damage or personal injury from a Cuban driver following a car accident.

Vehicle rentals

Car insurance coverage in Cuba differs from that in Canada.

Rental agencies are government-controlled. If you’re found to be at fault in an accident, the rental agency will nullify your coverage and seek compensation to cover the cost of repairs.

Cuban authorities can prohibit you from leaving the country unless the rental agency receives payment or until all claims associated with an accident are settled.

Contract agreements don’t cover occasional drivers. As a result, the signatory is responsible for all people driving the vehicle.

  • Be cautious if you rent a vehicle in Cuba
  • Avoid renting a scooter; thieves target them and you may be responsible for the cost of its replacement
  • Make sure to obtain a receipt when returning a rental vehicle

The currency of Cuba is the Cuban peso (CUP).

Credit cards issued by U.S. financial institutions or affiliated with U.S. banks are not accepted in Cuba.

Canadian credit cards are increasingly accepted at restaurants and hotels. However, the system is unreliable and bank cards may not work or may stop working without notice.

ATMs are rare and also unreliable. Each withdrawal is limited to 5 000 CUP, when possible.

You may obtain credit card cash advances at banks, hotels or a state-run exchange bureau, but in CUP only.

When travelling to Cuba, you should plan to bring enough currency to cover the duration of your stay. You should also plan for small bank notes to facilitate daily transactions such as, street food, taxis and tips.  

You can easily exchange Canadian and American dollars, as well as euros for CUP at:

  • the money exchange bureaus in Cuba’s international airports
  • major hotels
  • official exchange bureaus

It’s illegal to change money on the street or anywhere else other than authorized entities.

You cannot go through Cuban customs with more than 5 000 CUP.

Hurricane season

Hurricanes usually occur from mid-May to the end of November. During this period, even small tropical storms can quickly develop into major hurricanes.

These severe storms can put you at risk and hamper the provision of essential services.

If you decide to travel to a coastal area during the hurricane season:

  • know that you expose yourself to serious safety risks
  • be prepared to change your travel plans on short notice, including cutting short or cancelling your trip
  • stay informed of the latest regional weather forecasts
  • carry emergency contact information for your airline or tour operator
  • follow the advice and instructions of local authorities
  • Tornadoes, cyclones, hurricanes, typhoons and monsoons
  • Large-scale emergencies abroad
  • Active storm tracking and hurricane watches and warnings  - United States’ National Hurricane Center

Rainy season

The rainy season extends from April to October.

Seasonal flooding can hamper overland travel and reduce the delivery of essential services. Roads may become impassable due to mudslides and landslides. Bridges, buildings, and infrastructure may be damaged.

Earthquakes

Cuba is located in an active seismic zone.

Earthquakes may occur. Even minor earthquakes can cause significant damage.

In the event of an earthquake:

  • monitor local media to stay informed of the evolving situation
  • follow the instructions of local authorities, including evacuation orders
  • Earthquakes – What to Do?
  • Latest earthquakes  - U.S. Geological Survey

Local services

In case of emergency, dial:

  • police: 106
  • medical assistance: 104
  • firefighters: 105

Consular assistance

For emergency consular assistance, call the Embassy of Canada to Cuba, in Havana, and follow the instructions. At any time, you may also contact the Emergency Watch and Response Centre in Ottawa.

The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.

The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, expressed or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.

If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.

Learn more about consular services .

Risk Levels

  take normal security precautions.

Take similar precautions to those you would take in Canada.

  Exercise a high degree of caution

There are certain safety and security concerns or the situation could change quickly. Be very cautious at all times, monitor local media and follow the instructions of local authorities.

IMPORTANT: The two levels below are official Government of Canada Travel Advisories and are issued when the safety and security of Canadians travelling or living in the country or region may be at risk.

  Avoid non-essential travel

Your safety and security could be at risk. You should think about your need to travel to this country, territory or region based on family or business requirements, knowledge of or familiarity with the region, and other factors. If you are already there, think about whether you really need to be there. If you do not need to be there, you should think about leaving.

  Avoid all travel

You should not travel to this country, territory or region. Your personal safety and security are at great risk. If you are already there, you should think about leaving if it is safe to do so.

Long lines form and frustration grows as Cuba runs short of cash

Alejandro fonseca stood in line for several hours outside a bank in havana hoping to withdraw cuban pesos from an atm.

An ice cream street vendor showed his Cuban pesos in Havana, Cuba, this month.

HAVANA — Alejandro Fonseca stood in line for several hours outside a bank in Havana hoping to withdraw Cuban pesos from an ATM, but when it was almost his turn, the cash ran out. He angrily hopped on his electric tricycle and traveled several kilometers to another branch where he finally managed to withdraw some money after wasting the entire morning.

“It shouldn’t be so difficult to get the money you earn by working,” the 23-year-old told The Associated Press in a recent interview.

Fonseca is one of an increasing number of frustrated Cubans who have to grapple with yet another hurdle while navigating the island’s already complicated monetary system — a shortage of cash.

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Long queues outside banks and ATM’s in the capital, Havana, and beyond start forming early in the day as people seek cash for routine transactions like buying food and other essentials.

Experts say there are several reasons behind the shortage, all somehow related to Cuba’s deep economic crisis, one of the worst in decades.

Omar Everleny Pérez, a Cuban economist and university professor, says the main culprits are the government's growing fiscal deficit, the nonexistence of banknotes with a denomination greater than 1,000 Cuban pesos (about $3 in the parallel market), stubbornly high inflation and the non-return of cash to banks.

“There is money, yes, but not in the banks,” said Pérez, adding that most of the cash is being held not by salaried workers, but by entrepreneurs and owners of small- and medium-size business who are more likely to collect cash from commercial transactions but are reluctant to return the money to the banks.

This, Pérez says, is either because they don’t trust the local banks or simply because they need the Cuban pesos to convert into foreign currency.

Most entrepreneurs and small business owners in Cuba have to import almost everything they sell or pay in foreign currency for the supplies needed to run their businesses. As a consequence, many end up hoarding Cuban pesos to later change into foreign currency on the informal market.

Converting those Cuban pesos to other currencies poses yet another challenge, as there are several, highly fluctuating exchange rates in the island.

For example, the official rate used by government industries and agencies is 24 pesos to the U.S. dollar, while for individuals, the rate is 120 pesos to the dollar. However, the dollar can fetch up to 350 Cuban pesos on the informal market.

Pérez notes that in 2018, 50% of the cash in circulation was in the hands of the Cuban population and the other half in Cuban banks. But in 2022, the latest year for which information is available, 70% of cash was in the wallets of individuals.

Cuban monetary authorities did not immediately respond to AP's emailed request for comment.

The shortage of cash comes as Cubans grapple with a complex monetary system in which several currencies circulate, including a virtual currency, MLC, created in 2019.

Then, in 2023 the government announced several measures aimed at promoting a “cashless society,” making the use of credit cards mandatory to pay for some transactions — including purchases of food, fuel and other basic goods — but many businesses simply refuse to accept them.

Making things worse is stubbornly high inflation, meaning more and more physical bills are needed to buy products.

According to official figures, inflation stood at 77% in 2021, then dropped to 31% in 2023. But for the average Cuban, the official figures barely reflect the reality of their lives, since market inflation can reach up to three digits on the informal market. For example, a carton of eggs, which sold for 300 Cuban pesos in 2019, these days sells for about 3,100 pesos.

All while the monthly salary for Cuban state workers ranges between 5,000 and 7,000 Cuban pesos (between $14 and $20 in the parallel market).

“To live in an economy that, in addition to having several currencies, has several exchange rates and a three-digit inflation is quite complicated,” said Pavel Vidal, a Cuba expert and professor at Colombia’s Javeriana University of Cali.

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