qantas travel lounge

Your Ultimate Guide to Qantas Lounges

Tom Goward | 13/03/2020

Most people dread a long layover before a flight, but with lounge access, waiting at the airport can be one of the most enjoyable parts of air travel. Qantas operates the largest lounge network in Australia, plus a reputable offering overseas. This beginners guide covers Qantas’ six lounge types, what they offer and how to gain access.

New to Qantas Frequent Flyer? Check out our Qantas Classic Flight Reward guide !

In this post:

What do Qantas Lounges Offer?

Qantas’ six lounge tiers, how to access qantas lounges, qantas club membership, credit card access, qantas first class lounge singapore, qantas first class lounge sydney, qantas domestic business lounge brisbane, qantas domestic business lounge melbourne.

As Qantas operates six types of airport lounges, the benefits on offer differ with each type. However, there are some base-level features that you can expect to enjoy:

• Food: A must at an airport lounge, food is offered at all locations. The quality and setting can vary depending on the lounge, with a la carte dining at the top end in International First Lounges, and a limited buffet at Qantas Clubs.
• Drinks: All locations offer self-serve drinks of some description, such as tea and coffee, soft drinks and alcohol. Most larger lounges offer barista coffee and bar services.
• WiFi: Complimentary WiFi is provided at all locations, with the speed depending on the location of the lounge. Bathrooms and showers: Each lounge provides bathroom facilities, with some offering shower facilities.
• Newspapers and magazines: A wind variety of reading material is offered at all lounges, generally including local newspapers and a selection of magazines.
• Business facilities: All lounges offer space for business travellers to work, although at some locations the offering is very minimal.
• Family zones: Many lounges offer play zones for children, with a TV, play mat and toys often provided.

Qantas operates over 50 lounges worldwide, across six different categories:

• Domestic Qantas Club: The base-level Qantas lounge; located in all capital cities and a number of regional locations like Mackay, Karratha and Devonport. There are many ways to gain access to Qantas Club lounges, including via a paid membership, therefore these lounges often become crowded at peak times.
• Domestic Business Lounge: A cut above the Qantas Club, Qantas Domestic business lounges offer improved food and beverage, and are often more modern and spacious. There are five Domestic Business Lounges in the network: Brisbane Canberra, Melbourne, Perth and Sydney.
• International Business Lounge: Passengers travelling internationally from a number of locations across Australia and a number of overseas locations like Hong Kong, Singapore, Auckland and Los Angeles may wish to visit a Qantas International Business Lounge.
• International Lounge: These ultra-premium combined business and first lounges are located at just five airports: Hong Kong, Singapore, London Heathrow Perth and Brisbane. These lounges offer a la carte dining and premium beverage options, plus a range of impressive facilities.
• International First Lounge: Elite frequent flyers and first class passengers can access Qantas’s amazing International First Lounges when departing Melbourne, Sydney, Los Angeles, Auckland or Singapore.
• Chairman’s Lounge: These exclusive invite-only lounges are located at Qantas’ airports and are reserved for celebrities, politicians, CEOs and High Court judges

You can find the full list of Qantas lounges here .

Qantas Lounge access is reserved for high tier Qantas, Oneworld and partner airline frequent flyers, as well as those travelling in business or first class. Qantas Club members and travellers with a single entry lounge pass can access selected lounges.

*Plus equivalent Oneworld and partner airline members

A good option for those frequent travellers without status is joining the Qantas Club. This gives you lounge access for yourself and one companion at domestic lounges and affiliated international lounges. Qantas Club members also receive other benefits including an additional checked baggage allowance when travelling in Economy or Premium Economy and priority check-in on Qantas flights.

Joining the Qantas Club will set you back $399 as a one-off join fee, plus an annual fee:

• 1 year: $540 or 78,000 Qantas Points
• 2 years: $980 or 155,000 Qantas Points
• 4 years: $1,850 or 285,000 Qantas Points

There are also a few credit cards that each offer up to two single entry passes per year to Qantas Clubs or International Business Lounges. These digital passes do expire and can be transferred to another Qantas Frequent Flyer member. Here are some of our favourite credit cards that offer lounge passes:

ANZ Frequent Flyer Black

Earn 120,000 bonus Qantas Frequent Flyer Points and $275 back to your new card when you spend $4,000 or more on eligible purchases within the first 3 months of card approval

Lounge Pass: 2 Qantas Club lounge passes per year Earn Rate: Earn 1 Qantas Frequent Flyer Point per $1 spent on eligible purchases, capped at $7,500 after which the earn rate reduces to 0.5 Qantas Points per $1 spent

Click here to learn more…

Qantas AMEX Ultimate

Receive 100,000 bonus Qantas Points when you apply online by 14 April 2020, are approved and spend $3,000 on your new Card within the first 3 months. New Card Members only.

Lounge Pass: 2 Qantas Club lounge passes per year Earn Rate: 1.25 pts per $1 spent uncapped

Top Qantas Lounges

The relatively new Qantas First Class lounge in Singapore is simply phenomenal. Qantas has knocked it out of the park with the design and aesthetic of the lounge, with classic Qantas marble and perforated wooden panels. Most of the lounge is dedicated to dining, with an extensive a-la-carte menu, and an excellent selection of beverages.

Want to know more? Read our full review here!

Qantas’s International First Lounge at Sydney Airport is deservedly ranked among the world’s best airport lounges. An awesome view, Neil Perry inspired à la carte dining, bar service, barista coffee, complimentary spa treatments and marble-lined shower suites are a few of the perks that this lounge has to offer.

With premium entry, plenty of seating and excellent food and drink offerings, there is a lot to like about Brisbane airport’s Qantas Domestic Business Lounge. Available to elite frequent flyers and business-class guests, Qantas’s premium lounge entry offers a dedicated check-in area, bag drop and security screening with direct access to the Qantas lounge precinct.

The lounge is divided into a variety of zones for dining, working and relaxing. As well as a relatively extensive buffet, Qantas’s signature dining concept at Brisbane is ‘The Cantina’ which serves freshly made Mexican dishes. Barista coffee is made to order and the main bar serves drinks including beer, wine, spirits and soft drink.

Qantas’s stylish Melbourne Domestic Business Lounge is a fantastic renovated space, featuring dark tones and sophisticated finishes. Apron-facing windows span the length of the lounge, giving the space a light and open feeling. The bar stocks a generous selection of beers, wines and spirits, as well as all-day barista coffee and signature cocktails.

As well as the standard buffet that offers several Asian-focused dishes, Qantas has introduced an Asian Spice Bar to its signature dining concept. Inspired by Neil Perry’s Spice Temple restaurant, the Spice Bar offers a range of fresh dishes prepared to order, with two options available at any one time.

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7 Things to Know About Qantas Lounges

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Escaping the hubbub of a busy airport can change the tenor of any trip. Whether it's for business or vacation, an airport lounge is a great buffer against the noise and stresses of traditional air travel.

Qantas Airways, the flag carrier of Australia, has lounges all around the world. Here’s how to get in and what to know before you go.

Who has access?

Most lounges restrict access to elite members or those who have certain credit cards, and Qantas lounges are no different. There are three primary ways to gain access. The first is through Qantas Club membership. Qantas Club is a paid membership requiring both a one-time join fee and then a one- two- or four-year paid commitment.

Qantas frequent flyers who aren't club members might occasionally receive complimentary lounge invitations by email in the days before a flight. These invitations will list eligible lounges and flights and must be manually activated online.

Qantas Gold elite members are also entitled to lounge access. Gold status requires 700 status credits for a year of access, or 14,000 lifetime credits for lifetime Gold status. Oneworld Sapphire and Emerald members both receive access to business class lounges.

» Learn more: Baffled by points and miles? Let the 80/20 rule guide you

Credit card access

It’s common for certain rewards credit cards to grant access to airline lounges, and Qantas is no different. The following credit cards provide some access to Qantas lounges, but in most cases the number of lounge passes is limited to a handful each year:

Qantas Premier Platinum: 2 Business class lounge invitations yearly.

Qantas Premier Titanium: 2 First class lounge invitations yearly.

BankSA Amplify Signature: 2 Priority Pass lounge visits yearly.

American Express Westpac Altitude Blended Bundle: 2 lounge visits yearly.

American Express Westpac Altitude Black Bundle: 2 lounge visits yearly.

Qantas American Express Ultimate: 2 lounge visits yearly.

Qantas American Express Premium: 2 lounge visits yearly.

ANZ Frequent Flyer Black: 2 lounge visits yearly.

Bank of Melbourne Amplify Signature: 2 lounge visits yearly.

When do you get access?

If you have access to a Qantas lounge through Qantas Club membership, your next flight that day must have a Qantas or Jetstar flight number (QF) in order for you to access the lounge. That doesn’t necessarily mean the flight has to be through one of those carriers; all Emirates flights to and from Australia and New Zealand have QF flight numbers, as do many other Emirates flights to destinations around the world.

Partner airlines

Qantas has international business lounges in many destinations around the world. If there isn’t a Qantas operated lounge, there’s a good chance you’ll still have access to one of the many partner lounges. Qantas Club Members receive access to American Airlines Admirals Club Lounges, Alaska Airlines Lounges in certain cities, the Emirates Business Lounge in Dubai, and more.

Can I bring a guest?

Sometimes. If you have access to a lounge via membership in the Qantas Club, or Gold frequent flyer status and above, you may invite one guest and up to two children to the lounge with you. For international travelers, the guest must be traveling on the same flight as you to be eligible to join you in the lounge. If you have access to the lounge via a lounge access pass, you are not eligible to invite a guest.

What about children?

If you have any kids flying with you and you want to invite them into the Qantas Lounge, no worries. For Qantas owned and operated lounges, children 3 and under are granted complimentary access. Children ages 4 to 17 are limited to two, and children ages 18 and up are considered adults and count toward the one-guest-per-membership rule.

If you are seeking access to a partner airline lounge, including American Airlines and Emirates, children count toward regular guest numbers. Other associated lounges vary based on local rules and regulations.

Watch your clothing

Qantas works to keep its lounges welcoming to all of its guests, and to that end there are some dress guidelines guests must follow. Guests wearing casual outfits including sleepwear or beachwear, gym clothing and flip-flops will be denied access to the lounge, Qantas says. Stick with business casual to ensure access.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

Planning a trip? Check out these articles for more inspiration and advice: Find the best travel credit card for you Snag these hotel loyalty perks, even if you’re disloyal Earn more points and miles with these 6 strategies

on Citibank's application

1x Earn 1 Loyalty Point for every 1 eligible AAdvantage® mile earned from purchases.

70,000 Earn 70,000 American Airlines AAdvantage® bonus miles after spending $7,000 within the first 3 months of account opening.

on Chase's website

1x-10x Earn 5x total points on flights and 10x total points on hotels and car rentals when you purchase travel through Chase Travel℠ immediately after the first $300 is spent on travel purchases annually. Earn 3x points on other travel and dining & 1 point per $1 spent on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

1,500+ lounges and experiences

Choosing a priority pass membership which is right for you.

Welcome to Priority Pass

Fly with any airline and in any class and enjoy the lounge.

Refuel before boarding

Sit down, stretch out and enjoy complimentary drinks, refreshments and pre-flight bites.

Time better spent

Use your time productively with charging points and free Wi-Fi in most lounges. Some lounges also offer conference rooms for business meetings.

Unwind before take-off

Arrive early as many lounges offer a selection of pre-flight spa treatments so you can spoil yourself and truly relax before you depart.

Simply present your card

All lounges in our network accept our digital membership card so you can gain immediate access to lounges right after you join, or simply present your physical membership card to gain entry..

Guests are welcome

When you're not travelling alone, invite your family, friends or colleagues to join you in the priority pass lounges., recently added.

Belfast George Best City

Belfast, northern ireland.

ASPIRE LOUNGE

Rio de Janeiro Galeao International, Terminal 2

Rio de janeiro, brazil.

GOL SMILES (INTERNATIONAL)

Kuala Lumpur Intl, KLIA Terminal 1 (Satellite)

Kuala lumpur, malaysia.

TRAVEL CLUB LOUNGE

Washington DC Dulles International, Concourse A

Washington dc, usa.

VIRGIN ATLANTIC CLUBHOUSE

Access our airport lounges

Priority pass's global reach provides you with access to an ever-growing range of premium lounges and airport experiences. explore your access options for lounges . we have a great selection of locations including (in the us) las vegas lounges , jfk lounges , san francisco lounges , atlanta lounges (in the uk) heathrow lounges , manchester lounge , edinburgh airport lounge , glasgow airport lounge (middle east and ww) dubai lounges , doha lounges , hong kong lounges , sydney lounges   below you’ll find a full list of airport lounge locations split by region:.

The sad, stale state of in-flight vegetarian meals

Who ordered the limp cucumber sandwich.

Last month, a traveler posted a photo to Reddit of his girlfriend’s vegetarian meal for a 12-hour flight. It wasn’t pretty.

The sandwich featured two grim cucumber slices and wan tomatoes. On the top half of the dry roll, faint oval imprints of the filling resembled cupping therapy marks. If the flight attendants had tried to revive the meal, they failed.

As a vegan, I could relate. For travelers who don’t eat animal products, the special meal delivered to our seat is often a mystery: What will the ingredients be? How was it prepared? Will it be halfway palatable?

We know the usual suspects all too well, tomato-soupy ratatouille, salty rice the color of pale sunshine or an anemic salad. We squirrel away extra packets of Biscoff not because we are members of the cookie’s fan club; we’re just trying to survive the flight.

The pitiful cuke is the latest publicly shared slight to vegetarian and vegan travelers seeking sustenance on airplanes. In 2023, a Japan Airlines passenger received a solitary banana with chopsticks for his vegan business-class breakfast. In March, Donna Zeigfinger, founder of Green Earth Travel , ordered a quinoa plate on a United flight. The travel adviser’s plant-based meal came with a side of chicken strips.

“They’re not quite getting it,” said Zeigfinger, a longtime vegan. “They’re still not understanding.”

On a 12 hour flight and this was my gf’s veggie sandwich around 8hrs in. by u/pestopopcorn in mildlyinfuriating

Airlines are constantly investing in meal service , especially in the higher ticket categories. American Airlines recently unveiled its reimagined menu, which included such meat-free dishes as truffle ricotta ravioli and vegetable and garbanzo bean tagine with couscous. Yet, veg travelers are discovering a disconnect between what’s on the menu and what lands with a thud — or whimper — on their tray table.

“One word — disgusting,” said Nikki Dewan, a Vegetarian Society member who participated in a recent Facebook survey about airplane food . “Airlines don’t make an effort to bring good, delicious and wholesome food for the airline customers.”

In a Gallup poll conducted in July, 4 percent of Americans said they were vegetarians. So, why aren’t airlines doing better? And can they please cheer up that sad cucumber with a little dressing?

Missing meals force airlines to improvise

In general, a catering company or in-house culinary team plans the in-flight menus and prepares thousands of meals and snacks in an industrial kitchen on the airport grounds. The airlines assume that all of the passengers will eat the standard meals unless they are otherwise informed.

No different from a restaurant or wedding reception, it is the diner’s responsibility to inform the host (in this case, the airline) of dietary restrictions or meal preferences. Most carriers require passengers to submit their meal choices at least 24 to 48 hours before departure, so the chefs can fill the special orders. If you wait until you’re on the plane to share your requirements, you could end up with an improvised meal conjured in the galley.

“I was always amazed by the time it takes to put together a special meal, which is actually not that easy,” said Daniel Klein, executive chef for research and development at LSG Group, one of the world’s largest airline catering firms. “That’s why I can sometimes see why you might just get a banana, because it’s a last-minute request.”

However, reserving a meal is no guarantee that you will receive it. The flight attendant might not deliver the dish to its rightful owner because of a technical glitch, human error or passenger interference.

“It’s not just the quality of the food or the availability. It’s actually the service,” said Deirdra Barr, director of communications for the U.K.-based Vegetarian Society. “So many people’s vegetarian or vegan meals go missing or someone else gets them, and that means they’re left with nothing.”

Grace Philips, a Vegetarian Society member, knew exactly what happened to her veg meal on a recent flight: Another passenger didn’t “fancy the meat option” and asked for the vegetarian option instead. When the flight attendant reached her seat, all of the veg meals were gone. “I was hungry,” she shared on the group’s Facebook page.

In these instances, the flight attendants will often assemble an improvised plate of food for the neglected passenger. They will forage in the galley or pinch items from their own mini-coolers.

On a flight from New York to Scotland, Elyse Mercedes King said a flight attendant donated her two apples. Vanessa Winsor once survived a long-haul trip with three segments of a satsuma mandarin, six grapes and a bread roll.

When Zeigfinger flew United from Washington Dulles to Berlin, her preordered vegan meal never materialized. The flight attendant tried to correct the injustice with a slapdash meal, plus 700 frequent-flier points.

“The flight attendant was really angry,” Zeigfinger said. “She acknowledged that this was a serious thing.”

The best and worst airlines for vegetarians and vegans

In the 1990s, many travelers who identified as carnivores on the ground became temporary vegetarians when flying. The meatless meal seemed like the tastier and less enigmatic option.

“People who weren’t vegetarian were ordering the vegetarian meal because it was so much better than the chicken or beef they would serve on the plane,” said James Doran, director of business development, tourism and hospitality practice at SIS International Research.

As airlines chase after loyalty members and elite travelers, they are paying more attention to overall meal service, including the previously maligned proteins. Some carriers have teamed up with celebrity chefs, such as Delta’s partnerships with Michelle Bernstein, Michael Chiarello and Linton Hopkins. Air France works with Michelin-starred French chefs and award-winning pastry chefs.

Charles Platkin, founder and executive director of the Center for Food as Medicine , described vegan and vegetarian meals as an “afterthought” in this profit-driven market. Even so, the major airlines are still providing special meals, including several that go beyond the traditional veg diet. The subcategories include Asian vegetarian, vegetarian lacto-ovo, fruit platter and Jain , a vegetarian diet that eschews root vegetables.

Travelers note that airlines that cater to populations inclined toward vegetarianism, for cultural or religious reasons, often excel in this department. Doran fondly recalled a vegetarian Malay meal on Malaysian Airlines and an Indian-style vegetarian dish on Emirates. However, this rule doesn’t always apply.

“Very surprisingly Air India is terrible on the occasions I’ve flown with them,” Teresa Dawkes shared on the Vegetarian Society’s Facebook page. “Pretty inedible and they didn’t have any gin.”

Ashley Isaacs Ganz, the vegetarian founder of the luxury tour operator Artisans of Leisure , said she wishes carriers based in countries with strong vegetarian traditions would better showcase their culinary heritage. For example, she suggested Japan Airlines and All Nippon Airways incorporate Japanese temple cuisine into their menus.

“I always want to have the Japanese meal, but the different components of the meal are, for the most part, not vegetarian,” she said. “I would love for them to take it to the next level.”

In a Vegetarian Society Facebook post about airplane food, more airlines were panned than praised. Patricia Thompson called Irish carrier Aer Lingus “woeful” for serving dry veggie pasta for dinner and canapés with chicken bits that the flight attendants offered to pick off.

Not just pasta and salad anymore

To be fair, some airlines have been refining their palates.

Since 2009, Swiss has partnered with Hiltl , which claims to be the world’s oldest vegetarian restaurant (it was founded in Zurich in 1898). The airline celebrated its 10-year anniversary with a three-course meal that included spicy beetroot tabbouleh, penne with vegetarian bolognaise or massaman curry for the main course, and a vegan mango mousse for dessert.

In November, Australian carrier Qantas launched new vegan menu items in all of its classes. Economy passengers can dine on lemon herb pearl couscous with roasted carrots, baby beans and toasted almonds. Higher classes can sample such dishes as pumpkin and ginger soup with sourdough croutons; stir-fried shiitake mushrooms with tofu, chrysanthemum greens and jasmine rice; or plant-based orecchiette with sautéed mushrooms, spinach, cauliflower cream and pangrattato.

For its latest vegan and vegetarian menus, Air New Zealand introduced such dishes as cannellini bean smash with pan-fried tofu spinach and jackfruit with coconut red curry and black mustard seed steamed rice.

Klein recently developed a Western-themed vegan menu for Korean Air. For first class, he created a trio of amuse-bouches, including an onion puree flavored with passion fruit; smashed Yukon potatoes with fresh truffles and a chestnut puree; and a risotto with roasted vegetables.

He said the biggest challenge in crafting innovative in-flight meals is not the altitude, which dulls the taste buds, but the cost of some products. He said alternative meats are too expensive to include on menus.

“They are still very pricey,” he said. “We’re not there yet, so we go with regular items, but we try to be creative.”

Platkin is not clamoring for fake proteins on flights. He advocates for clean, healthy ingredients, and said the airlines already rely too heavily on processed foods and easy carbs.

When asked to review new menu options on American Airlines, he said the dishes look tasty, but he was concerned about the heavy use of cheese and the fake meat.

As for the meal plan for international economy passengers, his critique was short and to the point: “It is all pasta.”

More on air travel

Leave flying to the pros: Think you could land a plane in an emergency? Experts say you’re wrong . Here’s what you should actually do if something goes awry during a flight .

Pet peeves: Why do “gate lice” line up early for a flight ? Psychologists explained for us. Another move that annoys airline workers: abusing the flight attendant call button . For more on how to behave on a flight, check out our 52 definitive rules of flying .

Plane mess: Stories about extremely disgusting airplanes have been grossing out travelers. The question of plane cleanups became the subject of a recent debate after a flight attendant allegedly told a pregnant passenger to pick up the popcorn spilled by her toddler.

Frequent flying: Airline status isn’t what it used to be, but at least there are some good movies and TV shows to watch in the air. And somewhere out there, experts are trying to make airline food taste good.

THE EMIRATES EXPERIENCE

• Our lounges

You’ll find our lounges in international airports across six continents, including our A380 hub in Dubai.

​​​​​​​Emirates Lounge access is exclusive to customers flying in First Class or Business Class. If you’re an Emirates Skywards Gold member traveling in Economy Class, you can enjoy access to our Business Class Lounges around the globe; Silver members can enter our Business Class Lounges in Dubai. You’ll just need your boarding pass to come and go as you please before your flight—our lounges are all open 24 hours a day.

OUR LOUNGES

A more rewarding experience at the airport

Our Emirates Skywards members can now enjoy more access to our airport lounges.

First Class Lounge in Dubai

Business class lounge in dubai, worldwide lounges, marhaba lounge, partner lounges, lounge eligibility, related pages.

• The Emirates Experience

Help and Support

What are complimentary lounge invitations, 29/04/2021 • knowledge, information.

What is a Complimentary Lounge Invitation?

A Complimentary Lounge Invitation provides you with a single entry access to an eligible Qantas-operated airport lounge at the departure airport of your onward flight with a Qantas (QF) or Jetstar (JQ, 3K, GK) and Jetstar Pacific (BL for travel until 28 July 2020) flight number. A valid Complimentary Lounge Invitation email must be presented with the associated boarding pass at the lounge entry.

A Platinum One Complimentary Lounge Invitation provides you with a single entry access to an eligible Qantas airport lounge at the departure airport of your onward flight with a Qantas operated flight with a Qantas (QF) flight number. A valid Complimentary Lounge Invitation email must be presented with the associated boarding pass at the lounge entry.

Complimentary Lounge Invitations are subject to the  Airport Lounges Complimentary Lounge Invitation and Access Terms and Conditions ,  Qantas Club Terms and Conditions   and  Dress Guidelines .

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Other useful articles.

• Complimentary Lounge Invitations Portal
• Differences between Complimentary Lounge Invitations and Qantas Club Membership
• Receiving or purchasing a Complimentary Lounge Invitation
• Flight changes and cancellations if I have a Complimentary Lounge Invitation
• Lost and printed Complimentary Lounge Invitations

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