travel consultant manager

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Travel Manager Job Description

Travel managers direct, administer, and monitor the travel policies, guidelines, and budgets for businesses and travel agencies. When working for travel agencies, they will assist customers with travel plans and itineraries. When working for corporations, they will make business travel arrangements for executives and employees.

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Travel Manager Job Description Template

We are looking for a detail-oriented individual to join our team as a travel manager. The responsibilities of the travel manager include optimizing our travel operations, making travel arrangements over the phone or the internet, providing guidance on travel arrangements, and preparing budget reports.

To be a successful travel manager, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch travel manager is skilled at maintaining positive relationships with airlines and hotels and at providing a smooth travel experience.

Travel Manager Responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spend.

Travel Manager Requirements:

• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 5 years experience in the travel industry.
• A minimum of 1 year supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

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Travel Consultant Job Description [Updated for 2024]

In the age of global exploration, the focus on travel consultants has never been stronger.

As the world becomes more accessible, the demand for knowledgeable individuals who can plan, guide, and ensure seamless travel experiences grows more pronounced.

But let’s dig deeper: What’s really expected from a travel consultant?

Whether you are:

• A job seeker looking to understand the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of travel consultancy,

You’ve found the right spot.

Today, we present a customizable travel consultant job description template, created for effortless posting on job boards or career sites.

Let’s dive right in.

Travel Consultant Duties and Responsibilities

Travel Consultants provide expert advice and guidance on travel options to individuals and groups.

They utilize their knowledge of travel destinations and the travel industry to arrange travel accommodations and plan travel itineraries based on the client’s preferences and budget.

Their duties and responsibilities include:

• Consulting with clients to determine their travel needs and preferences
• Researching and presenting travel itinerary options including transportation, accommodation, and attractions
• Booking and confirming reservations for travel and accommodation
• Offering and selling travel insurance and other travel products
• Advising clients on necessary travel documents such as visas and passports
• Keeping up-to-date with changes and trends in the travel industry
• Providing information on travel advisories and safety warnings
• Handling and resolving client complaints and issues
• Maintaining accurate records of client bookings and payments
• Building and maintaining relationships with travel suppliers and industry partners

Travel Consultant Job Description Template

We are seeking a detail-oriented and experienced Travel Consultant to join our team.

In this role, you will be responsible for organizing and booking clients’ travel plans including transportation, accommodation and activities.

Travel Consultant responsibilities include understanding the clients’ travel needs, planning and arranging customized travel experiences, and selling suitable travel packages and services.

The successful candidate should be passionate about travel, have excellent knowledge of various travel destinations, and outstanding customer service skills.

Responsibilities

• Plan and sell travel experiences, accommodations, insurance, and other travel services
• Cooperate with clients to determine their needs and advise them on travel destinations, travel dates, costs and accommodations
• Manage travel-related issues or emergencies
• Collaborate with clients to determine their needs and suggest suitable travel packages
• Organize travels from beginning to end, including tickets, accommodation, and transportation
• Supply travelers with pertinent information and useful travel/holiday materials
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Maintain relationships with key persons to ensure maximum client satisfaction

Qualifications

• Proven work experience as a travel consultant
• Excellent knowledge of travel software and computer reservation systems
• Fluency in English; knowledge of additional languages is a plus
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Degree in hospitality, travel, tourism, business or relevant field
• Personal travel experience will be considered an advantage
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Travel discounts

Additional Information

• Job Title: Travel Consultant
• Work Environment: Office setting with options for remote work. Occasional travel may be required for familiarization trips or industry conferences.
• Reporting Structure: Reports to the Travel Agency Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Travel Consultant Do?

Travel Consultants, also known as travel agents, primarily work for travel agencies, tour companies, or operate their own business.

They can also work as independent contractors or consultants.

Their main task is to plan, organize, and book travel arrangements for their clients.

This includes not only booking flights, hotels, and car rentals, but also arranging for tours or other local attractions at the destination.

Travel Consultants provide advice on potential travel destinations, offer information about the local culture, customs, and regulations, and address any travel concerns their clients might have.

This information may include details about necessary travel documents, like visas or passports, or health and safety advisories.

They also work on creating customized itineraries based on their clients’ preferences, budget, and travel goals.

These itineraries may include details about sightseeing spots, dining options, local transportation, and other travel-related aspects.

Travel Consultants often deal with suppliers, such as airlines, hotels, and tour operators, to negotiate contracts, make reservations, and handle any changes or cancellations.

A significant part of their job is to ensure client satisfaction and handle any emergencies or problems that arise during the trip.

This could include rebooking flights, arranging alternative accommodations, or helping with travel insurance claims.

They also stay updated about changes in the travel industry, such as new travel destinations, airline policies, or travel technology, to provide their clients with the best possible service.

Travel Consultant Qualifications and Skills

A proficient travel consultant should have skills and qualifications that align with the role, such as:

• Strong knowledge of various travel destinations and the services available in those destinations
• Excellent interpersonal skills to connect with clients, understanding their specific travel needs and preferences
• Exceptional communication skills to provide clear and accurate information to clients, as well as listen and understand client requests
• Excellent organizational skills for managing travel arrangements, such as booking flights and accommodations, arranging transport, and planning itineraries
• Strong sales skills to effectively promote and sell travel products and services, while also building long-term client relationships
• Problem-solving skills to handle any changes or issues that may arise during the travel planning process or the trip itself
• Customer service skills for performing transactions, handling inquiries, and providing after-sales support, including handling complaints and giving advice
• Working knowledge of travel software systems and online booking tools, as well as proficiency in using computer systems and office software
• Attention to detail to ensure all travel arrangements are made correctly and according to the client’s requirements

Travel Consultant Experience Requirements

Travel consultants typically require at least 1 to 2 years of experience in the travel industry or a customer service role.

This experience can be gained through internships, part-time roles, or positions in related fields such as hospitality or tourism.

Candidates with a background in business or sales may also qualify for travel consultant roles, as these positions often involve selling travel packages and negotiating travel deals.

Those with more than 3 years of experience often have a thorough understanding of the travel industry, including expertise in booking flights, accommodations, and other travel services.

They are also usually familiar with travel-related software and applications.

Travel consultants with more than 5 years of experience may have leadership experience and could be eligible for managerial roles in travel agencies or tour companies.

They may also have specialized knowledge or certifications in areas such as luxury travel, adventure tourism, or corporate travel management.

In addition to practical experience, many employers prefer travel consultants who have completed relevant training or education, such as a diploma or degree in travel, tourism, or a related field.

Travel Consultant Education and Training Requirements

Travel Consultants typically need a high school diploma or equivalent education.

However, many employers prefer candidates with a bachelor’s degree in travel and tourism, hospitality, or a related field.

In addition to formal education, they should have a good understanding of world geography, different cultures, and travel regulations.

Proficiency in foreign languages can also be beneficial.

Many travel consultants gain practical skills through on-the-job training, which includes reservation system software training, customer service training, and learning about the different products and services available to travelers.

Certifications can also be beneficial for travel consultants.

For instance, the Travel Institute offers the Certified Travel Associate (CTA) and Certified Travel Counselor (CTC) credentials, which require continuing education and work experience.

In-depth knowledge about certain destinations or types of travel (like luxury or business travel) can also be an advantage.

This can be achieved through personal travel experiences or specialized training courses.

Finally, because the travel industry is constantly changing, travel consultants must continually update their knowledge through seminars, workshops, and industry events.

Travel Consultant Salary Expectations

A Travel Consultant earns an average salary of $40,840 (USD) per year.

This salary can fluctuate depending on the individual’s experience, skills, location, and the size of the employing agency.

Furthermore, additional earnings could be made from commissions based on sales of travel packages.

Travel Consultant Job Description FAQs

What skills does a travel consultant need.

Travel consultants should possess excellent communication and interpersonal skills to understand their clients’ travel needs and preferences.

They should also have good organizational skills to plan and arrange complex travel itineraries.

Knowledge of travel software and reservation systems is also required.

A good travel consultant should also be able to handle stressful situations, as they often need to make last-minute travel arrangements or cope with travel emergencies.

Do travel consultants need a degree?

While a degree is not always required, many travel consultants have degrees in fields like hospitality, tourism, or business.

Some travel agencies prefer consultants with a background in a specific area, such as luxury travel or business travel.

Certifications from recognized travel organizations, such as The Travel Institute or The American Society of Travel Agents, can also be beneficial.

What should you look for in a travel consultant resume?

In a travel consultant’s resume, look for previous experience in the travel industry, including roles at travel agencies or hospitality companies.

Familiarity with travel software and reservation systems is also a plus.

Other valuable qualities to look for include strong customer service skills, the ability to handle stress, and proficiency in multiple languages.

What qualities make a good travel consultant?

A good travel consultant is passionate about travel and enjoys helping others explore the world.

They are detail-oriented, ensuring that all travel arrangements are made accurately and efficiently.

They have excellent interpersonal skills, making clients feel comfortable and understood.

Additionally, they are problem solvers, able to quickly come up with solutions when travel plans change or emergencies arise.

Is it difficult to hire travel consultants?

Hiring travel consultants can be challenging due to the specific skills and knowledge required for the job.

The ideal candidate should not only have a passion for travel, but also have excellent customer service skills, knowledge of various travel destinations, and the ability to handle stressful situations.

Offering competitive salaries, opportunities for travel, and a supportive work environment can help attract high-quality candidates.

So there you have it.

Today, we’ve unraveled the mystery behind what it actually means to be a travel consultant.

And guess what?

It’s not just about booking flights and hotels.

It’s about curating unforgettable experiences, one destination at a time.

With our reliable travel consultant job description template and real-world examples, you’re fully equipped to take the leap.

But why stop there?

Venture further with our job description generator . It’s your next step to creating precision-designed job listings or refining your resume to perfection.

Every travel itinerary is a part of a larger journey.

Let’s craft those unforgettable experiences. Together.

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The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Travel agency manager

Travel agency managers work in retail travel outlets, promoting and selling holidays and travel-related products

As a travel agency manager, you may manage a small independent business or a large chain. Some agencies specialise in business travel or offer a detailed knowledge of specific locations or travel products.

Your responsibilities will usually include the daily operational management of the agency, sales targets and development, staffing and financial management.

You'll need to ensure the agency delivers specialist, professional travel advice and offers a good range of competitive travel products to meet the demands of the customer. This will usually include an online booking service and tailor-made trips.

Responsibilities

As a travel agency manager, you'll need to:

• promote and market the business, sometimes to new or niche markets
• manage budgets and maintain statistical and financial records
• sell travel products and tour packages
• source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
• deliver and exceed branch performance and productivity
• take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers
• liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
• deal with customer enquiries and aim to meet their expectations
• provide sales reports to head office
• implement alternative and innovative ideas for achieving new business
• oversee the smooth, efficient running of the business
• motivate the sales team to hit and exceed their targets and ensure company profitability
• meet regularly with team leaders to give them sales figures and plan how they approach their work
• meet company directors who advise on strategy and find out about any local issues and future trends
• oversee the recruitment, selection and retention of staff as well as payroll matters and staff training
• organise incentives, bonus schemes and competitions
• deal with disciplinary matters and customer complaints.
• Starting salaries range from £20,000 to £28,000, depending on the company's size, location and market.
• With experience, travel agency managers can earn up to £40,000.
• In senior-level positions, salaries are generally between £40,000 and £50,000.

Salaries vary greatly between agencies, with larger chains normally paying higher rates. You can enhance your earnings through various incentives and performance bonuses. Concessions for personal holidays and travel are also common.

Income figures are intended as a guide only.

Working hours

Working hours typically include a Saturday, which is classed as a normal working day. You'll usually have to coordinate cover over seven days a week, on a five-day day rota system. Part-time work is available.

You may occasionally need to work evenings when attending promotions and conferences.

If the travel agency is located in a call centre, shift work will usually be required.

What to expect

• Jobs are available in most areas of the UK, with major travel agencies having a high street presence. Self-employment or freelance work is an option due to the rise in popularity of online bookings and tailor-made package tours.
• The industry can experience downturns and upturns in equal measure, depending on the economic climate.
• There is an emphasis on meeting sales and productivity targets.
• Uniforms and a smart appearance are required in most organisations.
• There is occasional travel within a working day, plus overseas travel.

Qualifications

Although you don't need a degree, HND or foundation degree to become a travel agency manager, subjects that include travel, business and management modules are useful, particularly if they have a practical work placement.

The following subjects may increase your chances:

• business/marketing/financial management
• business with languages
• human geography
• social/economic/business studies
• travel/tourism/leisure studies.

Employers look for relevant managerial and travel-related experience. It's usual to start in a junior role, such as travel agency clerk or travel consultant, before moving into a management role.

Some of the major travel companies provide graduate training programmes in specific areas of the business. Although you may get placed in a retail travel agency during the training period, ultimately, you'll be working in a specific business function. This tends to be at head office or other relevant locations, even overseas.

Entry into a retail travel agency without a higher education qualification is possible. You'll usually need GCSEs in maths and English, as well as experience in travel and tourism.

Large travel companies such as TUI Group offer travel apprenticeships .

You'll need to have:

• good communication skills
• sales and customer-service skills
• diplomacy and tact
• innovation and energy
• commitment to people management
• the ability to lead and motivate a team
• sound judgement with attention to detail
• competent IT skills
• strong organisational skills
• resilience to cope with long hours and pressure at peak times
• a genuine interest in travel
• an awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important.

Work experience

Vacation or temporary work experience in a sales environment, as well as experience of foreign travel (e.g. as part of a gap year or summer placement) will enhance your application. The ability to communicate effectively in different languages is also helpful.

Relevant management experience in other areas of the leisure or tourism industry, such as hotels or airlines, is likely to increase your chances. Specific functional experience, perhaps in a marketing, sales, retail or IT role, is also helpful.

Find out more about the different kinds of work experience and internships that are available.

Most of the brand-name travel agents are owned by a few large groups, made even larger in recent years by high-profile mergers.

However, there are a number of independent agencies, some small and some with branches throughout the UK, and other specialist agencies. Such travel agents may deal with particular destinations or products, for instance, cooking holidays, sports activity breaks or niche locations. Check the list of members on the Association of Independent Tour Operators (AITO) website to get an idea of typical employers.

Online travel bookings play a significant role in the industry and there are job opportunities in all aspects of online travel management. Search for members of the Association of British Travel Agents (ABTA) on their website.

Self-employment is also possible, particularly when providing specialist travel options. The internet has created many opportunities due to demand from people wanting more tailored holidays at the best prices.

TV travel shops are another source of employment, with several of the major travel agencies owning their own satellite and cable TV channels.

Look for job vacancies at:

• Travel Jobs
• Travel Weekly

You can also check websites of travel agencies, companies and tour operators.

Specialist recruitment agencies such as C&M Travel Recruitment and Jane Peirce Travel Recruitment also handle vacancies.

With larger travel companies closing more of their high street shops to cut costs and focus on online sales, there are possibilities for independent travel consultants to fill the gap.

Professional development

Training is mainly on the job, although large companies may provide off-site training, some of which may be residential. Your training may involve travelling abroad or to other parts of the UK and will include training in sales areas such as insurance and online booking systems.

Skills such as payroll can be learned on the job, as can some management skills, like dealing with staff grievances. Training in these areas may be provided as part of the handover from the departing manager.

Continuing professional development (CPD) via training from their travel industry partners is encouraged by ABTA and the Institute of Travel and Tourism (ITT) .

NVQs and SVQs are offered at different levels and include courses relevant to managers or potential managers. There is also a Managing the Travel Business Diploma, provided by the International Air Transportation Association (IATA) .

It's also possible to complete postgraduate study in areas such as leisure and business. Search postgraduate courses in leisure management .

Career prospects

Generally, the role of a travel agency manager offers a lot of scope for variety and progression. It may be necessary to relocate or switch companies in order to achieve this.

In larger companies, it's often possible to move up the management ladder to area manager roles or move into another area of the business such as PR, human resources or marketing.

Typically, as a new entrant, you'll need to gain two-to-three years' experience as a sales consultant before being able to apply for a team leader position and a further two-to-three years' experience before applying for branch management roles.

By specialising in a few chosen destinations, opportunities may arise to relocate or spend time working abroad where you could forge links with travel partners overseas. Alternatively, you could move into education tourism, helping students learn skills and gain knowledge in educational institutions around the world. Alternatively you could teach tourism at an FE college or university.

The experience you gain as a travel agency manager also opens up opportunities in the wider tourism industry including hotels and leisure facilities, airlines and cruise ships.

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Travel Consultant Job Description

Travel consultant duties & responsibilities.

To write an effective travel consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included travel consultant job description templates that you can modify and use.

Sample responsibilities for this position include:

Travel Consultant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Travel Consultant

List any licenses or certifications required by the position: IATA, CTC, TICO

Education for Travel Consultant

Typically a job would require a certain level of education.

Employers hiring for the travel consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Tourism, Education, Computer Science, Business, Software Engineering, Communication, Engineering, Business/Administration, Information Systems, International Education

Skills for Travel Consultant

Desired skills for travel consultant include:

Desired experience for travel consultant includes:

Travel Consultant Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Answer telephone enquiries and book reservations to the required standard, adhering to department policies, relating to credit facilities and written confirmations
• Organize, coordinate, and host monthly calls with assigned TMC partners, including but not limited to detail on road map information, feature enhancement requests, and release note reviews
• Create and maintain assigned TMC dashboard reports for review internally, and externally
• Assist with ‘TMC Questions’ case inventory as needed
• Promote, track, and report on the TMC Certification program
• Provide educational webinars on a monthly basis
• Host ad-hoc, in-person education sessions as needed by the TMC partner audience
• Facilitate in-person training sessions once per quarter
• Create and host monthly TMC User Group informational sessions via webinar on an every other month basis
• Assist in the creation of the monthly TMC Partner Connect newsletter
• Graduate preferred, experience in relevant role highly preferred
• A great passion to serve premium customers
• Ability to work independently while contributing to an environment where strong teamwork is required
• Attention to detail with excellent time management and organisation skills
• You will be rewarded with competitive benefits and unrivalled career prospects
• Strong time management and organisational skills including multi-tasking and prioritising of workloads, the ability to follow through on commitments to both customers and to the organisation
• Completes other activities and duties as assigned by management
• Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation
• Reach monthly sales targets while driving exceptional customer service KPIs
• Work with both speed and efficiency while consistently displaying compassion and care in every interaction
• Handle any booking issues calmly and with empathy
• Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights our company’s core promotions – One Day Sale, World Explorer Event
• High end" educational experiences aligned to the needs of our premium customer base
• Flexible working arrangements work free birthday
• Ongoing training and support by a dedicated travel training team
• Opportunity to work with premium clientele on a consistent basis, providing interesting and diverse travel requests
• Minimum educational qualification required is Graduate
• Demonstrate close attention to detail and be highly organised
• Excellent problem solving skills able to research and use own initiative network of colleagues and suppliers to support service delivery and drive business improvement
• Ability to work flexible hours if/when necessary
• Strong time management and organisational skills including multi-tasking and prioritisation of workloads, the ability to follow through on commitments to both customers and to the organisation
• Minimum 1 year front-line sales experience, motivated by revenue targets and service KPIs
• Knowledge of domestic and international products and destinations (Additional training will be provided)
• Penalty rates will apply for any weekend shifts
• The ability to provide exceptional Customer Service
• The ability to work towards targets including sales, land and sea mix, quality and customer satisfaction
• Strong knowledge of premium products including hotels, cruising and tours
• An ability to adapt communication styles to the audience, communicate confidently, accuracy and able to lead our members to the desired outcomes
• A genuine passion about travel and service
• Full working rights for Australia required
• Ensure optimal executive level service through effective use of our Egencia tools while providing priority wait-listing, preferred seat selection, and upgrade management as needed
• Recommend alternate routes, lowest available fares, booking class, exchange rates and travel products/services and upgrades
• A love of sales and travel
• Experience using a GDS system, preferably Amadeus
• Superior selling skills & exceptional customer service skills are required
• Flexible and energetic, with the ability to work independently in a team environment
• Ability to navigate and use a variety of computer systems confidently with speed and efficiency
• Enjoy being a part of a global team
• Act as a customer liaison with contracted and preferred suppliers
• Provide Executive clients with a positive experience utilizing analytical& strategic skill for a first call resolution
• Follow-up on issues from A to Z
• Positively contribute to the team environment
• Minimum 5+ years as a Corporate Travel Consultant/Agent
• 3+ years servicing International customers with emphasis on booking practices and theory either in a travel office or call center
• Strong aptitude/understanding for booking highly complex multiple leg international itineraries
• A demonstrated and highly professional attitude and personal presentation skills in all verbal and written communications
• Capability to work from your home office
• Solid technical skills, with the ability to assist and teach customers about our online booking tool
• Minimum 1 year sales administrative experience
• Be part of a slightly quirky, fun, close knit team!
• Minimum 4+ years experience general Aviation knowledge or related area
• Proven track record to make independent quick decisions while taking accountability for decisions and actions
• Maintains polished demeanor with ability to influence appropriately while remaining calm in sometimes stressful situations
• 1.5 years of experience in C&M
• Assist the customer with their requirements and provide them with information on our various products
• Obtain and maintain detailed knowledge of all current products (including rates, facilities, destinations, food & beverage )
• Ensure all reservations are entered in the Travel Studio System
• Maintain reservation files and ensure that all information is up to date and accurate
• Identify and solve any problems that arise
• Handle ad hoc enquiries ensuring that they are answered/actioned in an appropriate manner at all times
• Book hotels and ground arrangements
• Assist with the ticketing process
• Prepare and process gift vouchers/certificates and booking forms
• Process payment/credit cards, produce and send out invoices
• Experience using a GDS system, preferably Amadeus, is desirable
• Recent qualification in travel and tourism
• Online travel booking knowledge (eg
• Perform general administrative duties and any other ad-hoc duties as required
• Must be able to pass a pre-employment drug screen and criminal background check
• Must be able to work under the stress of and meet ticketing deadlines

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Reach your maximum potential with FCM Consulting

FCM Consulting supports organizations around the world through positive change to enhance and optimize business travel programs. Navigating complex travel environments for our clients means that travel – and business – can reach its maximum potential. 

Speak to an expert

Your guides to navigating corporate travel

FCM Consulting provides a full strategic travel service, from intelligence, advice, and market insights to accurate data analysis, benchmarking tools, strategic supplier sourcing, and ongoing program management. Armed with a proven methodology, decades of travel experience, propriety technology, and the best contact sheet, our business consultants are experts in navigating the complex world of travel.  

Collaboration

Consultative collaborators for any job  FCM Consulting shares the load of managing travel programs. A proven methodology allows our trusted consultants, with years of travel knowledge spanning markets and industries, to seamlessly integrate into your organization by understanding your world from the get-go.  

Always aware of “what’s what” Armed with the understanding that each company has its own goals, FCM Consulting realizes your performance potential by creating an on-going strategy that evolves with the travel industry. Our business consultants set clear, measurable objectives and offer advice and innovative solutions to key market trends so your program stays adaptive and agile, no matter what comes next.  

Worldwide and world-class capability  We are proven travel industry experts, backed by decades of experience, proprietary technology, exceptional employee talent, and solid supplier relationships. FCM Consulting holds the global intelligence to transform your travel program, from supplier sourcing to overall operational sustainability. Our approach identifies key opportunities for change, and then creates strategies that succeed.

Optimizing program performance 

Our business consultants treat your investment as their own, so your projects get maximum return. From data and intelligence to advice and support, FCM Consulting will guide your long-term travel program strategy, identifying all key stops along the way to improve, recharge, and rejuvenate your program.

A proven approach

FCM Consulting brings stability to the complex world of travel by employing a consistent methodology. This delivers a framework for our customers to make confident, informed decisions across any project.  

Our business consultants immerse themselves in not just your travel operations, but your entire organization, to understand your current situation. They then build strategic options that blueprint opportunity and risks, along with detailed cost benefit analysis and recommendations. Once these strategies and changes are implemented, there is always an option for the team to monitor and evaluate results as part of a program of continuous improvement, because strategy doesn’t rest.

Elevate your travel program

From the big picture to streamlining your day-to-day activities, these are just some of the areas that FCM Consulting can deliver sustained, positive change. 

Air Program Management

Hotel Program Management

Sustainable Travel Consulting

Communications and Change Management

Outsource Travel Resource

Expense Connector

Payment Solutions

Travel Program Diagnostic

Traveler Wellness

Fcm consulting clients have seen, meet our award-winning consultants.

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FCM Consulting has been instrumental in helping launch and manage our newly consolidated travel program. They advise, teach, and have a little fun in the process.

New Travel Manager, Medical Technology Company 

FCM Consulting played a vital role in establishing our strategy, policies, and overall management of our program. Travel is just one of the many purchasing categories that I’m responsible for, so I couldn’t have done it without them.

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The ultimate guide to corporate travel management

The days of businesses operating and growing within a small city radius are long gone. In today’s fast-paced and tech-savvy business world, companies have easy access to global talent and clientele.

As such, transporting stakeholders long distances is standard practice. Recent forecasts project that there will be more than 470 million domestic business trips taken in the US alone in 2024.

While corporate travel is a necessary part of operating a modern business, it can also be logistically difficult and costly to manage—especially as your business scales. This article will help cover what you need to know to improve your corporate travel management operations.

What is corporate travel management?

Corporate travel management is the process of coordinating, analyzing, and managing a company's business travel needs.

Effective corporate travel management is crucial for keeping business trips organized and efficient, ensuring that travel arrangements align with the company’s policies, helping to enhance the safety and comfort of travelers, and adhering to budgets.

What does a corporate travel manager do?

Craft and implement comprehensive corporate travel policies.

Corporate travel managers develop detailed travel policies that align with the company's unique goals and needs.

For example, a travel manager would establish policies for:

Booking procedures. Define processes for booking rides, flights, and hotels.

Travel class guidelines. Set standards for business or economy class based on distance, duration, or employee level.

Accommodation standards. Specify the type, budget, and class of accommodations allowed (for instance, hotels or home rentals).

Expense reporting and reimbursement. Set limits on daily allowances for meals and incidentals, and establish procedures for tracking and submitting travel expenses.

Technology use. Implement travel management software or apps to simplify travel arrangements, data analysis, and reporting.

Orchestrate seamless experiences

Corporate travel managers oversee the coordination and execution of business travel plans for employees. They either directly arrange all aspects of travel themselves, manage an internal team of travel coordinators, or work with third-party travel agents.

Today it’s also essential to adopt corporate travel apps , as they assist managers with streamlining travel plans across their organization. A corporate travel app helps with the following:

Automated expense tracking. Eliminates the need to save hard copies of receipts by automatically adding to the system the trips and meals to be expensed.

Centralized control from a dashboard. Provides complete visibility into travel policies, procedures, expenses, budgets, and plans.

Real-time reporting and tracking. Offers a comprehensive look into customized travel programs with real-time updates for travel, meals, incidentals, and more.

Simplified travel management. Includes flexible and customizable limits for booking rides, buying food, and processing payments (such as charging to a personal card for reimbursement or to a business card).

Control the budget for optimal financial outcomes

Travel managers navigate the line between providing comfortable travel experiences for employees and sticking to the business’s travel budget.

To do this, managers research cost-saving opportunities, identify the most cost-effective times to travel, and negotiate discounts with travel vendors.

A travel manager might, for instance, identify and book off-peak flights for a team attending an international conference. They could also track rideshare prices to find optimal travel times and book hotel rooms with corporate discounts.

Analyze data to inform future travel policies

Corporate travel managers are also responsible for monitoring travel data. Keeping a close eye on travel analytics helps with:

Tracking expenses. Examining corporate travel expenses reveals spending patterns and shows where the company can reduce costs.

Identifying travel patterns. Historical travel data helps managers find patterns and trends, which helps with forecasting future travel needs and preferences.

Benchmarking against industry standards. Travel managers compare their company’s travel spending and policies against industry benchmarks to better understand performance.

Analyzing supplier performance. Evaluating data about suppliers can uncover their reliability, service quality, and value.

Managers capture this data with feedback surveys from employees, travel industry reports, travel management software, and third-party travel platforms.

Prioritize duty of care for employee well-being

Corporate travel managers work closely with HR managers to develop duty-of-care protocols for their employees.

Duty of care in corporate travel includes:

Ensuring the health of employees. Maintaining the well-being and health of traveling employees and making sure they have access to necessary healthcare and support.

Providing for basic needs. Arranging for essential amenities like quality food and beverages, and comfortable accommodations.

Protecting employees. Keeping travelers away from situations where they may experience harassment, stress, or discrimination.

Collaborate with industry partners

Corporate travel managers’ duties don’t start and stop with coordinating and managing business travel. They’re also responsible for building relationships with top industry partners and vendors.

This includes establishing discount and comfort agreements with airlines, negotiating deals with hotel chains, and selecting the best rideshare apps.

They also work closely with internal teams and senior management to ensure that travel strategies and contracts align with overall business goals.

For travel policy setters or managers

Oversee your travel program with the flexible rules and streamlined reporting you need, with Uber for Business.

Challenges within corporate travel management

Successfully managing corporate travel requires so much more than simply booking plane tickets and hotel rooms for employees. Below are some of the top challenges corporate travel managers face.

Cost-benefit analysis

In corporate travel management, this involves quantifying all costs associated with travel and weighing them against the benefits, such as networking opportunities, employee development, client relationships, and successful sales.

Imagine a scenario where a company is considering sending an employee to an international conference that costs $3,000 in total. The corporate manager would need to research the potential benefits (such as networking, business development, and employee growth) of spending that $3,000 and determine if it’s worth it.

Cost-benefit analysis can also be nuanced. Consider this data point, for example: 48% of business travelers say their last work trip was too long. If an employee can accomplish what they need to in 2 days of travel and a manager books a trip for 4 days, it results in 2 extra days of employee time and corporate travel budget.

Cost-benefit analysis, in this instance, would involve analyzing past data, including post-travel feedback surveys, to understand how long employees need to travel to accomplish goals while optimizing the travel budget.

Traveler satisfaction

Research shows that 60% of employees say business travel positively affects their satisfaction with their job. And Slack’s 2023 “State of Work” report found that most employees say feeling happy and engaged at work is a key motivator. What’s more, when employees are happy and productive, businesses thrive, according to The Economist .

The tricky part for travel managers is accommodating employees’ diverse travel needs and preferences within a corporate (not a luxury vacay) budget.

To keep employees happy and productive, travel managers must understand what satisfies employees while they travel and then develop a plan to deliver a positive experience while working within a corporate budget.

Adapting to changing business needs

Shifts in business priorities, such as targeting new international markets or altering strategic partnerships, directly affect travel requirements.

A shift toward more in-person client meetings, for example, can increase travel frequency. Corporate travel managers must adapt policies and budgets to align with evolving business needs.

And efficient corporate travel management requires monitoring shifting political, economic, and health climates worldwide and being ready to respond and adapt. Travel needs can change in an instant, and corporate travel managers must remain adaptable to adjust travel strategies as necessary.

Environmental sustainability

A 2023 Deloitte study reported that climate concerns will likely limit corporate travel growth in the coming years. Deloitte found that “4 in 10 European companies and a third of US companies say they need to reduce travel per employee by more than 20% to meet their 2030 sustainability targets.”

This statistic highlights the growing pressure on corporate travel managers to devise travel strategies that meet the needs of a growing business while being efficient, cost-effective, and environmentally responsible.

4 tips for managing business travel

Now that we’ve discussed some of the job responsibilities and top challenges of corporate travel managers, let’s cover the best tips for managing business travel.

1. Establish clear communication channels

When employees don’t know your travel policies and procedures, it’s impossible for them to comply.

In other words, they might not know how much they can spend at a corporate dinner, whether they should take a taxi or use a rideshare app, or what safety and security policies they need to follow when traveling for business.

Consider establishing a clear communication channel where every employee can access critical travel information. This could be a dedicated travel portal or intranet page, regular email updates, or travel management software that provides real-time communication.

2. Conduct regular training sessions

Another way to fine-tune communication and increase awareness about travel policies is by conducting regular training sessions.

Create a live or digital training course that covers the following:

• Travel policies: Review company-specific travel guidelines and booking procedures.
• Safety measures: Explain all protocols and emergency procedures for travel. Draw special attention to areas people may be visiting that are undergoing political or civil unrest.
• Changes in procedures: Provide updates on any new or altered travel-related processes. This is especially important during health crises.
• Duty-of-care responsibilities: Educate on and provide clear definitions of the company’s commitment to traveler safety and well-being.
• Per diem amounts: Outline the daily allowances for expenses while traveling. Include a definition of what is and isn’t allowed. For example, is alcohol part of a per diem or excluded from corporate expenses?
• Expense reporting: Give instructions on how to accurately report and submit travel expenses.

3. Adopt travel technology

When you’re managing travel for multiple employees across different offices, it’s challenging to educate everyone, track expenses, and ensure compliance with travel policies. To organize and streamline everything, you may consider a travel management system (TMS).

A TMS is a comprehensive travel platform that helps companies book, track, and report travel activities. It typically also provides real-time data and analytics, helping you monitor travel spending and optimize your travel strategies.

4. Evaluate and update travel procedures and policies

Any changes in technology, the world economy, political climates, global health status, and industry have a profound effect on business travel.

As such, it’s essential to establish a process for continually evaluating and updating travel procedures and policies.

This could include:

• Reviewing policies to make sure they’re relevant, cost-efficient, effective, and safe
• Surveying your employees to see how happy they are with your travel policies
• Evaluating your TMS data to identify where you can optimize travel, innovate, and improve processes

Move your business forward with Uber for Business

In today’s fast-paced business world, getting corporate travel right is more important than ever. Adapting to changes quickly and embracing new technologies are key to staying ahead in managing business trips effectively.

You may also consider leveraging Uber for Business , a game changer in managing your company’s travel needs. It simplifies the entire process of corporate travel management with features like automated expense tracking and centralized control, making it easier to stick to policies and budgets.

With Uber for Business, you’re not simply organizing travel. You’re also saving time and money while giving your team a smoother, more efficient travel experience. Learn how to get started .

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The 2024 guide to corporate travel management

What is corporate travel management, what does a corporate travel manager do.

• Booking trips for travelers (not only c-suite executives, but employees in any role).
• Helping individual departments track their travel spend so they can stay under budget.
• Providing travel support to travelers before, during, or after their trip.
• Selecting and managing any travel vendors or travel tools used.
• Working to negotiate corporate rates on hotels that the company uses often.
• Booking group travel.
• Organizing ground transportation like rental cars or rail
• Analyzing company travel spend, or delivering travel spend reports to the CFO for analysis.

What does a travel buyer do?

Stakeholders in the travel management process.

• In-house corporate travel manager
• Office manager or office team
• Head of operations / COO
• CFO and finance managers
• Panel of frequent employee travelers
• Current corporate travel agency or company

What solutions are companies using to book their business trips?

Consumer booking sites, traditional travel agencies, travel management software.

Save your company time and money on business travel

What are the drawbacks of each solution.

• Need to compare various websites and pay out of pocket in order to secure the best price
• Many hidden costs, with fees for cancellations and changes
• Many back-and-forth emails when booking for companies
• Need to pay upfront
• No support for issues on the road
• Time-consuming manual reimbursing and expense tracking
• Impossible to ensure compliance with company travel policy
• Online booking tools are typically buggy, with bad UX
• Employees end up calling support or book, when they’d rather save time by booking for themselves, with the options they want
• Costly service
• Above-market transport/accommodation prices
• Company policy compliance is difficult to guarantee
• Lack of travel inventory and options
• Clunky user experience that travelers don’t enjoy
• Offshore customer service, typically ranked as the top frustration in customer reviews
• Often overly complicated and feature-laden
• Impossible to control travel when travelers can’t or won’t use the tool
• Lacks low-price flights and hotels available online
• Impossible to guarantee company policy compliance

The pillars of modern travel management:

• Trust – Trust travelers to book using the approved process and policy, and make it easy for them
• Transparency – Let travelers see what they’re allowed to spend and choose accordingly, and let finance and administrative teams see what is being booked and why.
• Simplicity – Create a process that works and meets everyone’s needs.
• Impact – Measure the impact of business travel on the company and reduce unnecessary trips that leave travelers exhausted and businesses with needless expenses.
• Duty of care – Ensure a thorough duty of care strategy is in place to mitigate risks for employees when traveling
• Sustainability – Being aware of the impact of travel on the environment and adopting good practices to reduce the effect

How can a good corporate travel program help companies to save money?

Ensuring compliance with company travel policy, access to more affordable flight options, stay on top of travel spending trends, six steps to managing corporate travel effectively.

• Choose a smart booking tool
• Assure 24/7 travel support
• Create policies and approval workflows
• Organize and utilize travel spend data in real-time
• Improve collaboration between admin and finance
• Reduce your company’s carbon footprint

1. Choose a smart booking tool

• Self-booking within policy – Trust your travelers to book what they need, and set up policies and parameters
• Consolidated invoicing – The ability to get one monthly invoice for all travel from one vendor, instead of having it spread across the web
• Travel spend reporting – Easy access for all finance and administrative team members who need to track travel itinerary details and spend by cost centers, tags or labels
• Easy booking process that travelers love – Invoice consolidation and accurate reporting are impossible if employees want to cheat on the approved tool, so choose a tool that’s easy to use with consumer-grade UX. Make their entire travel experience, from booking to coming home, as easy and smooth as possible. Introducing a mobile app is just an added bonus!
• Great inventory – Inventory is not a side note. Make sure the platform you use has every available option you can find online and that the company is committed to adding more inventory
• Travel support – You need travel assistance that’s available 24/7 in your native language so that employees can get help even when the internal admin team is unavailable

2. Assure 24/7 travel support

Here are the requirements to look for in travel support:.

• Available 24/7
• Easy to reach a real human
• Guaranteed follow-up and follow-through
• Native language support
• Fast escalation for big issues

3. Create policies and approval workflows

• Maximum cost of airfare
• Maximum cost per hotel per night
• Minimum amount of days booked in advance
• Hotel star rating
• Flight class allowed

Travel Management: The Ultimate Guide

Approval workflows.

• No approval required for any trip
• Approval required for some trips
• Approval required for every trip

4. Organize and utilize travel spend data

• Cost centers – Does your company use different payment accounts for different geographical regions? How many cost centers does the company have? Make sure that travel spend is getting charged to the right accounts and that you're making accurate expense reports.
• Tags and labels – Beyond cost centers, are there any important filters that the finance team would have to have when viewing travel spending reports? For example, would they like each trip tagged by team or by project? Decide upfront so that the tagging system can be implemented clearly from the get-go.
• Keep all travel in one place – to get accurate travel data, you need to keep all travel in one place—whenever possible. Work with a travel management solution that integrates with providers that matter to your company, such as budget airlines, AirBnb or European train lines. If your company has negotiated hotel rates, you want your corporate solution to be able to book those rates for you, so you don’t lose the travel data by booking directly.

5. Improve collaboration between admin and finance

• Streamlined approvals process – If your approval process requires action from the admin and the finance team, try to make this as seamless as possible.
• Easy access invoices – The finance team needs to grab all invoices quickly so they can reconcile expenses and set clear reimbursement processes. The best way to do this is to use a platform that consolidates travel spend into one monthly invoice.
• Ability to track spend instantly – Consolidate all travel spend into one platform so that they can generate reports on what is being spent, by who, and why (when using tags and labels). Same as with the invoices, determine whether you need to send them a monthly report, or if they want to download it themselves.
• Cost savings on trips – Fixing travel isn’t just about saving time. Many businesses are still using travel booking platforms that were built in the 80s and 90s. This means that they markup the inventory so that the company is paying more than a consumer would! Impress the finance team by reducing travel costs and introducing consumer-grade prices for trips.

6. Reduce your company’s carbon footprint

• Work out your starting point by calculating your company’s travel carbon footprint
• Design a green business travel program, which creates data-driven strategies to increase employee commitment
• Choose economy class
• Reduce your fuel consumption where possible
• Pick low-emission airlines and avoid layovers
• Vet your accommodation for sustainability practices
• Utilize green travel tax breaks

The bottom line: it's time to upgrade your travel management

Let’s bring it all together.

• Choose a smart booking tool – Meet everyone’s needs
• Share the burden of travel support – Don’t try to do this alone
• Set up cost centers and labels – Let the tool reflect the business
• Create policies and approval workflows – Put the policy inside the booking process
• Improve collaboration between admin and finance – Grab invoices and reports

Make business travel simpler. Forever.

• See our platform in action . Trusted by thousands of companies worldwide, TravelPerk makes business travel simpler to manage with more flexibility, full control of spending with easy reporting, and options to offset your carbon footprint.
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UNDER THE PATRONAGE OF H.E. SHEIKH MOHAMMED BIN ABDULRAHMAN BIN JASSIM AL THANI , THE PRIME MINISTER AND MINISTER OF FOREIGN AFFAIRS

QTM 2024 CONFERENCE

At the core of QTM 2024 is a three-day international conference that attracts a distinguished gathering of industry experts and luminaries. This event serves as a magnet, drawing in senior-level executives and key decision-makers from various sectors of the tourism industry. Attendees range from academics, researchers, and policymakers to experienced consultants, government officials, students, and professionals from related tourism fields, creating an exceptional blend of minds.

CONFERENCE SPEAKERS 2023

H.E. Mr Saad Al Kharji

Tom Jenkins,

H.E. Mr Hissen Ibrahim Taha

Prof. Muzaffer Uysal

Chris Flynn

Philip Dickinson

Dr. Hüseyin Pamukçu

Richard Matuzevich

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Ahmet Enes Tekcan

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Day 1 - monday, 20/11/2023.

NATIONAL ANTHEM --> Welcome Note: Master of Ceremonies.

NATIONAL ANTHEM --> WELCOME REMARKS: Prof. Wolfgang Georg Arlt, Conference Chairperson, QTM 2023, H.E Mrs. Latifa El Bouabdellaoui, Director General, Islamic Centre for Development of Trade (ICDT)

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KEYNOTE SPEECH 2

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PANEL DISCUSSION The Future Of Travel & Tourism: A Growing Positive Curve. Moderated By: Prof. Wolfgang Georg Arlt. . Eng. Nasser Mattar AlKawari , CEO, Katara Hospitality (TBC). Philip Dickinson , Leading International Markets and MICE, Qatar Tourism. Tom Jenkins , CEO, European Tourism Association (ETOA). Chris Flynn , Chairman & Founder, World Tourism Association for Culture & Heritage (WTACH). Prof. Muzaffer Uysal , Professor and Chair of the Department of Hospitality and Tourism Management. Isenberg School of Management, University of Massachusetts.

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PANEL DISCUSSION TOPIC - TBC SPEAKER - TBC TOPIC - TBC SPEAKER - TBC

Redefining Tourism To A Whole New Level: Saudi Arabia's Tourism Success Story

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DOMINICAN REPUBLIC

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DAY 2 TUESDAY 21/11/2023

Topic (TBC)

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Health Tourism in OIC Member Countries. Moderated By: OIC-ICDT . Speaker, SESRIC Representative. Ahmed Enes Tekcan, ICDT Consultant Digitalization in Health Tourism Alioune Gueye, PDG Afrique Challenges on Health Tourism in Africa, ICDT Consultant

Current State of Gastronomy and Muslim Friendly Tourism in OIC Member States Dr. Hüseyin Pamukçu, ICDT Consultant, Islamic Centre for Development of Trade (ICDT).

AMFORHT Responsibilities Towards Education, Institutions & Key Players In Our Industry

Responsible, Sustainable Culture and Heritage Tourism Growth

Halal tourism. Its promotion on the world and in the Kyrgyz Republic

Peru To The World

Closing Remarks of Day 2

DAY 3 WEDNESDAY 22/11/2023

NATIONAL ANTHEM --> WELCOME REMARKS: Prof. Wolfgang Georg Arlt, Conference Chairperson, QTM 2023

PANEL DISCUSSION Preserving Cultural Heritage & Promoting Tourism. Moderated By: Prof. Wolfgang Georg Arlt. Nigel Fell , President & CEO, World Tourism Association for Culture & Heritage (WTACH). Ayman Al Qudwa , General Manager & Expert of Travel & Tourism, Falcon Travels. Annie AlTunyan , Experience Curator, Experience Qatar Speaker from Qatar Insurance Company (QIC) Richard Matuzevich ,Sr. Manager - Int'l Relations, World Tourism Cities Federation (WTCF).

Sustainable Tourism and Intangible Cultural Heritage

Meaningful Tourism As A Tool To Attract & Satisfy Visitors from East Asia

Adventure Travel - Sustainability by Default

Unlocking the Full Potential of Sustainable Tourism in Africa and Globally: Strategic Initiatives for a Greener, Responsible, and Innovative Future

Main Pillars of the Unique Selling Proposition - Dominican Republic Case

Chinese Outbound Tourism, Current Status and Predictions for the Future

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Saint Petersburg is our second capital,  the second largest city in the Russian Federation. This wonderful city has a strong and lively aristocratic spirit, uniquely Russian royal architecture, magnificent museums and theatres. Saint Petersburg bears the royal heritage of Russia, which can be felt in its air, its streets, parks, monuments, museums and citizens.  In Saint Petersburg tours, we will take you to the Hermitage, Peter and Paul Fortress, Faberge Museum and Orthodox Cathedrals. We’re sure you will love it!

If you have a few more days to spare, venture into the dreamy Russian countryside in Suzdal or Sergiev Posad. Suzdal is a small town with a population of about ten thousand people, situated on less than 15 square kilometres. This tiny area is home to 53 historic cathedrals, five monasteries and a kremlin. Church domes are visible like mushrooms from anywhere and everywhere in the town like in a fairy tale. No wonder Suzdal is called the ‘Town Museum”.  It is definitely worth visiting!

Just try any of Visit Moscow Tours’ tour packages or any individual city tour, and we promise that you will want to come back to Russia again.  Russia is huge with countless amazing places to visit. There are so many unique experiences to be had and energies to be felt that one tour is definitely not enough to explore this vast land. It is also a very safe destination to travel, and we have a tradition of warm hospitality. Our people adore and take care of visitors as our own guests, and even if they do not know your language very well, they still try to be helpful and hospitable.

Our guides will show you the most interesting attractions and historical places, taking you on a journey to the past to enjoy stories of medieval times, the Romanov monarchy, the Soviet Era. And of course, we will show you the contemporary life of our country through authentic local experiences.

We look forward to meeting you soon!

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• Moscow Tours

Our 20 Best Moscow Tours of 2022

Join us on an unforgettable tour to Moscow, the capital of Russia. Imagine visiting Red Square, St. Basil’s the Kremlin and more. Moscow is one of Europe’s most vibrant cities and one of Russia’s most historical. All of our tours to Moscow are fully customizable and can be adjusted to fit any budget. Our most popular tours are listed below. Please click on the tour details to learn more or contact us for more information about our Moscow tours using the form at the side of the page. You can also schedule a call with one of our Russian travel specialists to learn more.

Classic Moscow

This is our most popular Moscow tour that includes all the most prominent sights. You will become acquainted with ancient Russia in the Kremlin, admire Russian art in the Tretyakov Gallery, listen to street musicians as you stroll along the Old Arbat street, and learn about Soviet times on the Moscow Metro tour.

Accommodation

PRIVATE TOUR

A Week in Moscow

This tour is a perfect choice for those who wish to get to know Moscow in depth. One of the highlights of this package is the KGB history tour which gives an interesting perspective on the Cold War. You will also have time for exploring the city on your own or doing extra sightseeing.

Weekend in Moscow

This tour is a great way to get acquainted with the capital of Russia if you are short of time. You will see all the main attractions of the city, the most important of which is the Kremlin - the heart of Russia. The tour starts on Friday and can be combined with a business trip.

Group Tour Moscow Break by Intourist

Russia's capital has so much to offer, from the Kremlin and the Metro to the Old Arbat street and the Tretyakov Gallery. Besides these sites, you will also visit a fascinating country estate which today is quite off the beaten path, Gorky Estate, where the Soviet leader Lenin spent the last months of his life.

Kolomenskoye Tour with transport

The history of Kolomenskoye stretches back for centuries. In 1380, Dmitri Donskoi’s army passed through Kolomenskoye on their way to the Kulikovo battlefield, and it was...

Tours by car

Kremlin, Red Sq., Cathedrals & Armory Tour

The Kremlin is truly a fascinating structure, at the same time it is an ancient tower, the city’s former military fortification, a palace, an armory, the sovereign treasury...

Walking tours

Kremlin, Red Sq., Cathedrals, Armory, Diamond Fund Tour

Old Arbat walking tour

You will be told of the street’s interesting history and view the street’s artisan culture. You will also have the opportunity to view and purchase souvenirs from the...

Tour to Sergiev Posad with transport

Considered by some to be the Russian Vatican, Sergiev Posad is the temporary residence of the Patriarch of the Russian Orthodox Church. The Trinity St. Sergius Monastery (Lavra)...

Tour to Kuskovo with transport

The Kuskovo Estate often called the Moscow Versailles due to its perfectly preserved French park, is an example of an 18th century, luxurious Moscow summer residence. Its history...

Tour to Tsaritsyno with transport

The Tsaritsyno Estate is located in the southern part of Moscow. The estate was constructed for Catherine the Great by the Russian architects Bazhenov and Kazakov in a romantic...

Moscow Metro and Old Arbat Tour

The Moscow Metro is one of the largest and most grandly built metro systems in the world. It was meant to be a showcase of the Soviet Union’s achievements for both the Russians...

Vodka Museum Tour with transport (excursion and vodka tasting)

Vodka is an important component of Russian life, an element of national identity and everyday culture. We invite you to visit the Vodka Museum and feel the atmosphere of long-gone...

Mikhail Bulgakov Apartment Museum

This apartment museum located close to Patriarch Ponds became the prototype of the "bad apartment" described in the novel "The Master and Margarita." Currently the museum's...

Kremlin, Red Sq., Cathedrals & Diamond Fund Tour

The State Museum of Lev Tolstoy Tour

Take this opportunity to learn more about the Russian writer Lev Tolstoy. During the visit to the museum you will see part of a vast collection of exhibits connected to Tolstoy...

Novodevichy Convent Tour with transport

Tour of the Novodevichy Monastery. Founded in 1524 by Grand Prince VasiliIoanovich, the original convent was enclosed by fortified walls and contained 12 towers. The structure...

City Tour with Visit to St. Basils & Red Sq. with transport

Panoramic City Tour. This Moscow tour is a great start to your trip and the best way to get acquainted with many of the city’s major highlights. Our professional guide will...

City Tour of Moscow

Head to the heart of Moscow with a professional guide on a 4-hour private walk through the city center. See Tverskaya and Old Arbat streets, Theatre Square with the world-famous...

Moscow Metro walking tour

Kremlin, Red Square and Cathedrals Tour

KGB Tour with transport

This is a very interesting and insightful tour. You will visit places connected with Stalin’s terror - a time of great repression and fear. You will be shown monuments to...

Soviet and Post-Soviet Moscow Tour

The tour begins with a drive or walk down Tverskaya Street – a Soviet masterpiece. In the years of Soviet power, Tverskaya began to undergo a transformation: it was widened...

Tretyakov State Gallery Tour

This world-famous gallery contains masterpieces of Russian art beginning in the 10th century up until today. You will view exquisite Russian icons and paintings from the 18th and...

Jewish Heritage of Moscow Tour

This tour offers a detailed look into the history and present-day life of the Jewish community of Moscow. On the tour, you will visit sites connected with the cultural and religious...

Vodka Museum Tour with transport (excursion only)

Lena, our guide in Moscow was excellent. She was very knowledgable and could answer any question we had for her. We liked that she could pick up on our interests and take us places we might not have thought of to go. When we realized that one of the places we had chosen to see would probably not be that interesting to us, she was able to arrange entry to the Diamond Fund and the Armoury for us. Riding the Metro with Lena was a real adventure and a lot of fun. In Saint Petersburg we found Anna well versed in the history of the Tsars and in the Hermitage collection. Arkady in Veliky Novgorod was a very good guide and answered all of our questions with ease. Novgorod was perhaps a long way to go for a day trip, but we did enjoy it. Vasily was a great driver to have and kept us safe with good humour and skill. We enjoyed ourselves so much, my daughter says she is already planning to return. We would both have no hesistation to recommend ExpresstoRussia to anyone we know.

Just wanted to let you know that My grandson Bruno and I couldn´t have been more pleased with our week in Moscow (6/15 - 6/21). We were absolutely enchanted with the whole experience, including getting lost a couple of times in the Metro during our free time. Although both our guides (both Eleanas) were excellent, I would particularly commend the first one (she took us to the Tatiakov, the KGB tour, and to that beautiful cemetery where so many great Russian artists, authors, composers, musicians, militarists, and politicians are buried). Her knowledge is encyclopedic; and her understanding of today´s Russia as a product of its past was, for us, truly enlightening. I will be taking another tour in Russia, with my wife, within the next two or three years. I will be in touch with you when the time comes. Meanwhile, I will refer you to other potential visitors to Russia as I meet them.

Tours to Moscow

Our Moscow tours are land only meaning that you arrange your own air travel to Russia and our expert staff meets you at the airport and handles everything else from there. Our online Airline Ticket booking system offers some of the most competitive rates to Russia available on the web so if you need tickets, please visit our Russian air ticket center . Rest assured that you will be taken great care of on one of our Moscow tours. Express to Russia has a fully staffed office in Moscow that will help to make your visit fun, informative and unforgettable. Please remember that of all these tours are private and can be adjusted to your taste. You can add, replace or skip some sights; you can add more days to the package or cut the tour short. Our specialists will be glad to help you create the tour of your dreams!

Moscow, a City Like No Other

Moscow is Russia’s largest city with a population of between 12 and 13 million. It is also Europe’s largest city and when you visit Moscow, you can feel it. The layout and architecture of the city is eclectic, ranging from crooked, ancient streets and alleyways to wide, bustling boulevards, from medieval churches to Stalin skyscrapers and to modern, glass buildings towering over everything and of course in the center of it all is the Kremlin and the magnificent Red Square. Moscow is also home to a fantastic, efficient and very beautiful metro system – each station having its own special design. In fact, Express to Russia’s Moscow metro tours and excursions are some of our most popular attractions that we offer. On our Moscow tours, you will see this and more.

Moscow Tours centering on Russian History

Moscow has a long and interesting history and has been the capital of Russia in many of its different iterations – capital of the Grand Duchy of Moscow , the Russian Empire and of course the Soviet Union (who could ever forget the Soviet Union?). Moscow, was founded in the 12th century by Prince Yuri Dolgaruki (Yuri of the long arms – he really did have long arms!). From that time on, it was home to the Russian Tsars until Peter the Great moved the capital to St. Petersburg in 1703. The city has survived invasions and sieges from the Mongols, the Tartars, the Poles, Lithuanians and Napoleon but has always persevered. Our Moscow tours will enlighten you on this great history and give you insights into Muscovites and their unique culture. Our Moscow tours show you what the city is like today but also brings to life the past. Moscow never seems to sleep and is bursting with energy. A Moscow tour with Express to Russia is truly the best way of getting to know Russia’s largest and most vibrant city.

Frequently Asked Questions From Our Travelers

What is the best time to visit moscow.

Any time of year is fine depending on what you plan to do. Summertime is pleasantly warm, ideal for exploring the city and its vibrant atmosphere, but Moscow will be much busier and accommodation is more expensive. Winter can be quite cold but beautiful nonetheless, and this is unproblematic if you intend to spend most of your trip in museums and galleries. There are also various festivals and events organised throughout the year. For more information about the best time to visit, read our guide

How many days are enough in Moscow?

If you plan your itinerary strategically and aren’t averse to a packed schedule, you can cover Moscow’s main sights over a long weekend. Most popular attractions are in the city centre, and the Moscow Metro allows you to cover much ground in a small amount of time. Ensure that your accommodation is fairly central and book tickets in advance, so that you can make the most of your days. For an informative and well-organised day out, check out our Moscow day tours with options to suit all interests.

Do they speak English in Moscow?

As Russia’s capital city, tourists are well accommodated in Moscow. There should be English-speaking staff in restaurants, bars, hotels, shops and attractions in tourist hotspots, and there are also English-speaking tourist police. Transport services have English translations on their maps and English announcements via intercom; alternatively, order taxis from the Yandex Taxi app (Russian Uber), though it’s unlikely that your taxi driver will speak English. If you get stuck and cannot communicate, it’s fine to use Google Translate.

Is it safe to travel to Moscow?

It is no less safe to travel to Moscow than to any European city if you exercise common sense and look after your belongings. As with every city some regions can be more unsavoury than others, but no tourist attractions are located there. The traffic in Moscow is notorious, so exercise caution when crossing roads. Do not take unlicensed taxis; book in advance or take public transport, which is widespread and perfectly safe. If you encounter any problems, look for the special tourist police who can help you. For more information, read our guide about staying safe in Russia .

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