access jetblue travel bank

Not as simple as it seems: How to use JetBlue Travel Bank

Whenever you cancel a JetBlue flight, the refund — if you're eligible — is credited to your Travel Bank account. This is essentially a holding account that keeps the value of canceled flights for one year. You can use these credits to book a new flight within a year.

On paper, this is pretty simple: The funds accumulate, and you can redeem them for flights when the time comes. In practice, though, the process is a bit more complicated. TPG readers have reached out to the Points and Miles team to discuss mishaps they've had finding Travel Bank funds and using them to book flights.

Since 2020, many travelers have racked up Travel Bank funds from flights canceled due to the coronavirus pandemic . Because of this, we want to give you the lowdown on using them so you know what to expect when redeeming your funds.

Things to know about the JetBlue Travel Bank

Before we dive into using the JetBlue Travel Bank, let's discuss a few of the program's nuances. We'll cover how Travel Bank funds are allocated, their validity and other bits of "good to know" information.

Related: How to earn points in the JetBlue TrueBlue program

Travel Bank funds are distributed per flyer

The biggest annoyance with JetBlue Travel Bank is how funds are distributed. After you cancel a paid flight , refunds are issued to each traveler individually, even if they're all on the same record locator.

This causes a massive headache for families that travel together . In 2020, TPG's Nick Ewen canceled a JetBlue reservation that included flights for himself, his wife and his daughter. When rebooking, each family member was given a refund to their respective Travel Bank accounts despite being on the same reservation.

You can only use one Travel Bank per reservation. So when it came time to rebook, Nick had to rebook each family member separately and combine all reservations into a single record locator over the phone.

Things get even more confusing when it comes to canceling flights on a combined record locator. Nick had to cancel the rebooked flight due to the coronavirus pandemic. He couldn't do this online as the JetBlue website gave him an error stating that the ticket didn't match his Travel Bank balance. Again, he had to call in to cancel the flights.

This can be incredibly inconvenient if you're booking travel for a friend or even a co-worker. The traveler gets the Travel Bank credit, making it challenging for the person that booked the ticket to get a refund.

Related: 10 things families should know when flying JetBlue

Funds are valid for 1 year from the date of issuance

Typically, Travel Bank funds can be used within one year from the date of issuance. So if you cancel a flight on Dec. 1, you must use the credit by Dec. 1 of the following year. Unfortunately, there is no way to extend this credit.

Related: What to do if you can't use your airline credit by its expiration date

You can only use Travel Bank funds for flights

Unfortunately, you can only use your Travel Bank funds for a new flight's fare and taxes. You cannot use it to redeem for assigned seating, priority boarding , checked bags or other ancillary fees. This is likely because these add-ons are refunded to your original form of payment when you cancel a flight.

You can, however, use your Travel Bank credit to book a flight for someone else.

Accessing your Travel Bank funds

You can view your JetBlue Travel Bank funds on the airline's dedicated Travel Bank website . This is automatically linked to your TrueBlue account when you cancel a ticket associated with your frequent flyer number. JetBlue will email you instructions on how to sign in to your account.

If you cancel a ticket for someone who isn't a TrueBlue member, they will receive an email with credentials to log in to their Travel Bank. Remember, even if all travelers are on the same record locator, they will receive their own Travel Bank refund.

Related: TPG Lemonade session: JetBlue TrueBlue

Once signed in, you can view your Travel Bank balance and when your funds expire. You can also click the "Account Statement" link to view a list of recent Travel Bank transactions.

Related: What is JetBlue elite status worth in 2022?

Booking flights with Travel Bank funds

Once you have access to your JetBlue Travel Bank account, using available funds is relatively simple. Head to the JetBlue website and sign in before booking a flight. Search for a flight as you usually would and enter your passenger information.

On the payment screen, select the "Travel Bank" option located above the credit card entry field. You'll be prompted to sign in to your Travel Bank account if you're not a TrueBlue member.

Once signed in, you'll get the option to use as much or as little of your credit as you'd like. Note that you can only use credits to cover the fare and its associated taxes and fees (as discussed). Seat selection fees and other add-ons are not eligible. Click the "Apply Travel Bank Credits" button to apply the funds to your purchase.

And that's all there is to it: You've successfully used your JetBlue Travel Bank funds. It's easy enough once you have the hang of it, but bookmark this page just in case you need a refresher.

Related: Why you should wait to change or cancel your flight if you want your money back

Bottom line

JetBlue's Travel Bank program is a little tricky to use, but hopefully, this guide helps you navigate it better.

Keep in mind that these funds are accessible under a separate login from your JetBlue account. And that even if multiple travelers are under the same record locator, each traveler is allocated refunds to their own Travel Bank account.

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Don’t Lose Travel Credits: How To Use the JetBlue Travel Bank

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What Is the JetBlue Travel Bank?

Credits aren’t transferable, but you can book for others, can only use with 1 other form of payment, travel bank credits expire after 12 months, what can you use the jetblue travel bank for, how to check your jetblue travel bank balance, how to use a jetblue travel bank credit, can you extend a jetblue travel bank credit, final thoughts.

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If you’ve canceled a flight with JetBlue and received a travel credit for the value of your ticket, you might be wondering how to find and use that credit. The answer is the JetBlue Travel Bank . It’s a special account issued to the airline’s customers to hold their travel credits until they can be applied to a new flight or JetBlue Vacations package.

But when it comes to using your credits, there are several tricks and pitfalls to be aware of. Here are all the details you’ll need to ensure you can use your JetBlue Travel Bank account when you need it — and with the fewest headaches.

Most JetBlue tickets can be canceled without paying a fee. The only exception is the airline’s Blue Basic fare , which can be canceled for $100 per person on routes to and from North America, Central America, and the Caribbean, and $200 per person on other routes.

That means you can get at least some value from almost any JetBlue ticket as long as you cancel your flight before it departs .

However, you don’t get the money back when you cancel a nonrefundable JetBlue ticket. Instead, you’re issued a travel credit that can be used for a future JetBlue flight. That credit is automatically deposited into the JetBlue Travel Bank and linked to you either by name or to your JetBlue TrueBlue frequent flyer account, which also contains any points you’ve earned from flying or with the JetBlue credit cards .

What Are the JetBlue Travel Bank Rules?

Like most airline travel credits, there are several rules and restrictions on JetBlue Travel Bank credits that you’ll need to know.

While you cannot transfer a JetBlue Travel Bank credit to someone else, you can use it for a friend, family member, or anyone you’d like by booking a new ticket in their name.

As long as you’re booking the flight with your Travel Bank, the passenger name on the ticket doesn’t need to match the name on the account. You don’t even need to be traveling with the person to apply your credit to their ticket.

Travel Bank credits can be used to pay any type of JetBlue fare. But if you want to use it to pay the taxes and fees on award tickets, the credit must be enough to cover the entire amount. That’s because you can only use 2 forms of payment on a single ticket . So if one of those is points, the other form of payment has to cover the entire cash amount.

This is a particularly annoying limitation when you’re trying to change an award ticket. With JetBlue, the only way to change a ticket booked with points is to cancel the original ticket, get the points back, and then book a new one.

But while the points from the original ticket will instantly go back into your JetBlue TrueBlue account, any taxes and fees you paid will go into your Travel Bank instead of back to your original form of payment. Then, if the new flight you want has higher taxes and fees, you can’t use the credits in your Travel Bank to pay for them. Instead, you’ll have to pay the cash portion again.

JetBlue Travel Bank credits have a hard expiration date — 12 months after your original ticketing date . That’s the day you booked the original ticket, not the date you were scheduled to fly or the date you canceled.

That means you’ll likely have less than 12 months to use the credit. So, it’s important to be aware of the calendar to make sure you use your credit before it expires.

You only have to book a new ticket using the credit before it expires — you don’t have to actually fly before that date. JetBlue opens its schedule nearly a year in advance, so if you’ve got a trip planned for months in the future, you can still use your Travel Bank credit for it. Just book far enough in advance to apply the credit before its expiration date.

There are only 4 things you can use JetBlue Travel Bank credits for:

• Airfare and taxes on JetBlue-operated flights booked through jetblue.com or its mobile app ( iOS , Android )
• Taxes and fees on JetBlue award flights (as long as the credit covers the entire amount)
• The air portion of a JetBlue Vacations package
• Any applicable increase in airfare when changing a booking

That means any other fees you might be charged during your travels with JetBlue, such as checked bags , in-cabin pets, seat selection, and the like, cannot be paid using credits from the Travel Bank. Essentially, you can only use it for forms of airfare for you or others and nothing else.

When you cancel a JetBlue flight, if you don’t already have a Travel Bank account, a new one is created automatically. Then, if you have a JetBlue TrueBlue frequent flyer account, the 2 accounts are linked. You can see your balance anytime by logging into your TrueBlue account on JetBlue’s website and clicking on the account menu in the upper right corner.

If you don’t have a TrueBlue account, the login info for your Travel Bank is sent to you after you cancel your ticket in 2 separate welcome emails , one of which has a temporary password that you’ll need to change within 48 hours. You can use that info to log into your Travel Bank account to see your current balance and expiration date.

Can’t find one of the emails or forgot to change your temporary password? You can use JetBlue’s Login Lookup Form to find the information.

If you’re booking a ticket with cash, using your Travel Bank credit is relatively easy. All you need to do is search for the new flight you want to book using JetBlue’s website or app.

Then, when you get to the payment page, you’ll have the opportunity to log into your TrueBlue account to apply your Travel Bank credit (if you aren’t already logged in) or to access your Travel Bank with the login info that JetBlue previously provided.

You don’t even have to use up your entire Travel Bank credit all at once . If your ticket costs less than the credit, the remaining amount will stay in your Travel Bank to be used later.

Or, if you’d simply prefer not to use your entire credit on 1 ticket, you can set the amount you want to use as partial payment. Then, if your credit doesn’t cover the entire cost of your new ticket, any remaining amount due can be paid for with any major credit card.

If you’re booking with points, you’ll have the same opportunity to use your Travel Bank credits toward the taxes and fees on your award flight. But again, in this case, the credit must be able to cover the entire amount.

Unfortunately, there’s no way to extend the expiration date on a JetBlue Travel Bank credit . While you can use the credit for a flight as far out in the future as JetBlue has available, you must book that new ticket with the credit before the 12-month clock expires, or you’ll lose it. Even having JetBlue Mosaic elite status won’t exempt you from this policy.

Also, unlike other airlines, if you book a new ticket with the credit and then cancel that new ticket, the credit will retain its original expiration date . And if the original expiration date has passed, you won’t get the credit back.

This is one of the less customer-friendly airline policies regarding travel credits. Many airlines will reset the date on your credit if you book a new ticket and then cancel it, but JetBlue doesn’t. And some airlines like Southwest don’t have expiration dates on their travel credits .

So, when booking JetBlue tickets, keep in mind that canceling the ticket later will mean less flexibility with JetBlue than it does with other airlines.

As long as you’re booking a ticket with cash, or the taxes and fees on your award ticket are fully covered by your existing credit, you should be able to access and use your JetBlue Travel Bank right during the booking process. That’s good news since you have such a limited amount of time to use it, with a 12-month expiration clock starting from the date you booked the original ticket.

Finally, remember that if you cancel a reservation with multiple passengers, each person will receive their own separate Travel Bank credits . So, it’s important to keep track of all the Travel Bank logins and TrueBlue accounts to ensure you’re not leaving any of your hard-earned money on the table.

Frequently Asked Questions

How long do you have to use the jetblue travel bank.

JetBlue Travel Bank credits expire 12 months after the date the original ticket was issued. It’s not based on the date you were planning to fly, or the day you canceled. That means you likely have less than 12 months to apply the credits, and there’s no way to extend the expiration date.

However, you don’t need to actually fly before the credits expire. You only need to book a new ticket by then. Your actual travel date can be as far in the future as JetBlue’s schedule allows.

How do I access my Travel Bank on JetBlue?

JetBlue TrueBlue frequent flyer members can access Travel Bank credits by logging into their TrueBlue account. However, if you’re not a JetBlue TrueBlue member, the airline will send you emails with the information needed to access your Travel Bank credits.

If you can’t find the emails that were sent to you, you can request the information from JetBlue via its website.

Can I use my JetBlue Travel Bank credit for someone else?

Yes, you can use your Travel Bank credit to book a JetBlue ticket for a friend or family member — literally anyone. Just make sure you’re signed into your own TrueBlue or Travel Bank account, and then book the ticket using the other person’s name. The name on the Travel Bank account doesn’t need to match the name on the ticket.

Can JetBlue Travel Bank balances be transferred?

No, JetBlue Travel Bank balances and credits cannot be transferred to other people. However, since you can book a ticket in someone else’s name while using your own Travel Bank account, this is only a burden when booking with multiple Travel Bank credits in multiple names.

Can I use the JetBlue Travel Bank for baggage fees?

JetBlue Travel Bank credits can only be used for airfare, including taxes and fees on award tickets, and for JetBlue Vacations packages. It cannot be used for baggage fees, seat fees, or any other ancillary fees on JetBlue.

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About Julian Kheel

Julian Kheel first learned the ins and outs of credit card rewards and travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment. With over 15 years of professional experience studying travel loyalty programs, Julian has served as CNN’s Senior Editor covering travel and credit cards, as well as the Editorial Director of The Points Guy, and has worked as a consultant for the Big 3 U.S. airlines.

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JetBlue Travel Bank Account Guide (Expiration, Fees) [2020]

Sometimes you get hit with a surprise and you’re forced to cancel or miss a flight and you end up left with travel credits. Other times, you might experience some type of inconvenience and receive travel credits as a form of compensation. When it comes to JetBlue, these travel credits will be put into a Travel Bank and you’ll be able to use them for select travel expenses. 

In this article, I’ll break down everything you need to know about the JetBlue Travel Bank, including all of the relevant rules and restrictions for things like expiration and transferring credits.  I’ll also provide you updated information about how your travel bank account is affected by coronavirus.

Table of Contents

What is the JetBlue Travel Bank?

The JetBlue Travel Bank is an online account that allows you to view/manage your travel credits and to use them for future flights and select fees.

Tip: Use the free app WalletFlo to help you travel the world for free by finding the best travel credit cards and promotions!

How do you access your JetBlue Travel Bank?

• You can click here to access and log-in to your JetBlue Travel Bank.

You can log-in with your TrueBlue credentials or with the Login ID and password provided in your Travel Bank welcome email.

If you have new travel funds, you should look in your inbox for a welcome email with your login information. Note that you will probably receive two emails. One will have your log-in ID and one will have your password which will expire within 24 hours. You do not need to have a TrueBlue account in order to receive these emails and have a Travel Bank account. 

If you did not receive this email, call their reservations center at 1-800-JETBLUE (538-2583).

How do you get travel credits?

You can get JetBlue Travel credits issued to you in a number of different ways. A lot of times it can come from the result of a cancellation or changed flight.

Let’s say you booked a nonrefundable ticket and then decided to change that to a different flight and your new flight was cheaper. In that case, it is possible that the difference in ticket price could be converted into travel credits. So if you originally booked a $400 flight and it changed to a $200 flight, you could be credited for the difference (minus change fees). 

But note that if a nonrefundable ticket is not changed or canceled prior to departure you will forfeit all funds.  This is why it’s always important to never no-show when you’ve booked a non-refundable ticket. 

If you booked a refundable ticket you could still receive travel credits if you decided to not show up for your flight and never changed or canceled the flight. 

You might also receive travel credits for experiencing some type of inconvenience. For example, if your flight was significantly delayed it is possible that you could be issued a travel credit. Or if your in-flight entertainment system did not work or seat did not work properly it is possible that you could also be issued a travel credit.

Basically, any time that you are significantly inconvenienced during your travel experience with JetBlue you could request a travel credit and possibly get one.

Do the JetBlue travel credits expire?

Your travel credits will expire one year from the date of issuance unless otherwise noted (see the coronavirus exceptions below).

You can view the expiration date for your travel credits on your Travel Bank statement. If you have multiple travel credits within your account, the travel credits with the soonest expiration date will be used first.

Something to note that is really nice about these travel credits is that you don’t have to complete your travel before the expiration date. All you have to do is to make sure that you book your travel before the expiration date.

JetBlue makes this clear: 

If you receive a refund on a flight that was originally paid for with JetBlue travel credit (for full or partial payment), the expiration date for these funds will revert back to the original expiration date of the credits that were used to purchase the flight.

The catch here is that if you ended up canceling that reservation then you would have a refund back to your Travel Bank and your credits would then expire. So you really want to try to be sure about your travel plans and to avoid canceling those so that you do not lose your credits.

As far as I can tell, there is no standard policy for granting extensions for JetBlue travel credits that expire. However, if you have status with JetBlue you might contact customer service and give it a shot because you never know what they might say.

Vacation packages

You might be wondering if you can use your travel credits for vacation packages.  JetBlue travel credits may only be used towards the air-portion of a JetBlue Vacations Package. 

You can also receive a different type of credit via a vacation package. JetBlue Vacations credits are good for one year from the date of issue and may be used towards any portion of a JetBlue Vacations Package.

What about codeshare flights?

On many occasions, you might have a flight on JetBlue and also have a flight on another partner airline or codeshare partner. You need to know that “If any itinerary includes a segment not operated by JetBlue then the funds MAY NOT be placed in a Travel Bank.” 

Also, if any itinerary includes a segment not operated by JetBlue then funds from Travel Bank may not be used. So when it comes to using these travel funds from your Travel Bank you need to make sure that you are only flying on JetBlue flights.

How to use your JetBlue travel credits

You can use your Travel Bank travel credits online. When booking online at jetblue.com, you’ll have the option to use your JetBlue travel credit during the payment portion of the booking. You will need to log-in and then you’ll be able to view your balance and then choose how much of your balance you want to use for that specific flight.

This means that if you would like to also pay with a credit card you can simply choose to use your travel funds first and then select the option for paying for the remaining balance with a credit card.

One thing that is special about these credits is that you can use them for other people. So if you have three other people traveling with you, you could book their flights with funds from your Travel Bank. Even if you are not flying with them you can still use your credit for other people (if you call in to do this you might be subject to a booking fee).

This is not the same as the travel credits for Southwest, which require you to use them for the passenger who received the credit. One workaround for those travel credits for Southwest is that you can convert them into LUV vouchers which can be used for other people although there is a fee associated with that conversion.

You can read more about Southwest travel credits here .

What can you use your travel credits for?

You can use travel credits for airfare and some associated fees. They may not be used toward ShopBlue merchandise and also may not be used for the following purchases: 

• Even More Space seats
• Unaccompanied Minor fees
• Baggage fees
• Purchases onboard
• Flights on partner airlines

Tip: Use WalletFlo for all your credit card needs. It’s free and will help you optimize your rewards and savings!

Using travel credits to cover change fees

You can use your travel credits to pay for changes in airfare and the change/cancel fee that goes with it. However there are a number of restrictions when trying to use your travel credits for certain types of fees. Here is a list of fees that you cannot use your travel credits for:

• Change/cancel fees on TrueBlue Point bookings
• Same-day change fees
• Ancillary fees

Multiple Travel Banks

Multiple Travel Bank accounts may be used per reservation, but only one Travel Bank per customer may be used. So for example, if three passengers have Travel Banks and you wanted them all on one single reservation, you could use each of their Travel Banks. You may need to call in to do this but the phone fee should be waived.

Merging travel funds

Travel credits may be merged into one Travel Bank account, as long as the credits are all under the same customer name (once merged, they cannot be unmerged). This does not mean that you can merge Travel Bank accounts between different passengers.  This just means that if you have multiple credits under your name you can merge them to your own Travel Bank account. 

To merge credits, call 1-800-JETBLUE (538-2583) to speak with a reservations crew member.

What if I forgot to use a credit?

If you book a new reservation and forgot to use your travel credit there still is hope for you. In that case you will need to call in and ask them to retroactively apply your travel credit and you should be able to do this as long as you received the credit before your booking.

But if you have already taken the flight then you would NOT be able to apply your travel credits to that flight. So it’s key to get this done before departing on your flight.

Coronavirus extensions

• If you have a Travel Bank credit from a previous flight purchase that is expiring between February 27, 2020 and June 30, 2020 it will now expire December 31, 2020.
• Travel Bank credits issued between February 27, 2020 and June 30, 2020 for flight purchases will now have a 24-month expiration period as opposed to the typical 12 months.
• Travel Bank credits issued after June 30, 2020 will expire 12 months from their date of issue.

Read more about the latest covid updates here.

JetBlue has a pretty generous policy when it comes to their travel credits. They allow you to use them for other people which is a pretty flexible policy, especially compared to Southwest. It’s also nice that the expiration does not kick in until one year after they are issued and that you all you have to do is make your booking before that deadline. 

Daniel Gillaspia is the Founder of UponArriving.com and the credit card app, WalletFlo . He is a former attorney turned travel expert covering destinations along with TSA, airline, and hotel policies. Since 2014, his content has been featured in publications such as National Geographic, Smithsonian Magazine, and CNBC. Read my bio .

13 comments

why the flying fuck did i have to learn all this great information from a blog and not the jetblue website lol, ty for explaining this

i have travel bank credit of 426$ because of a cancelled flight due to covid-19, but when i try and use them it says i have a limit of 100$ and 426$ credit and cannot use more than 100$. Why is that?

I have a credit for $75.00 which will expire on Dec 21, 2020 I cannot get a flight back to Philadelphia until the 12/24/2020 can they extend this credit 3 days???

Sounds like you can use it to book a future flight, as long as you use it before the expiration date.

This is the 2nd time Jet Blue has changed my flights. Never again I have to lose my tickets again because your co decided to change flight days again. Can’t use Jet Zblue ever again!

Mi husband has a travel fund totaling $212. It was issued January 17, 2020. Due to the situation with the virus, he has not been able to travel. He is 74 years old so we don’t think it would be wise for him to travel right now. How do we get an extension on these funds? I have tried contacting your 800 number but to no avail. Please advise

Contact JetBlue via email. I had about $200 in expiring Travel Bank credits that were extended until 03/22.

My grand daughter and my wife had travel arrangement. Unfortunately my grand daughter is unable to travel with my wife, They both have credit Travel Bank credits. Can credits from my grand daughter’s account be used by my wife to purchase ticket?

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

Your system is too complicated and stressful. Sorry.

Yes, you can use your grand daughter’s credit to purchase your wife’s ticket. Your grand daughter will have to do that for your wife, though, through her account. I’ve used my expiring credit that I couldn’t use to purchase a ticket for a friend of mine.

This is a complete rip-off. Just refund my credit card!, thanks. When booking a fight on JetBlue it is easy to use a CC or points, but there are many extra (unnecessary) steps to use this “bank”. Easy to have credits expire unless you travel frequently. Airlines as banks? They can barely keep a schedule. JetBlue continues its decline….

THE JET BLUE BANK CREDIT HAS EXPIRATION DATE AT JUNE , MY WIFE AND I TRAVEL JUNTOS ON THAT TIME, IS NOT LATE IF WE APPLY FOR ANOTHER TRAVEL ? WHEN IT IS GOING TO BE THE EXPIRATION DATE?

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JetBlue Just Changed Its Travel Credit Policy — What to Know

Read up on the new policy if you're thinking about canceling an upcoming JetBlue flight.

JetBlue will now only be honoring travel credits for up to a year after a passenger's original booking date, according to the airline's new policy change.

According to the new policy, passengers have 12 months from the original ticketing date to use airfare credits, while the previous policy provided more time, allowing 12 months from when the credit was issued to rebook. For passengers using credits, the prior system provided more flexibility to utilize credits on canceled, or modified flights.

Confirming the change to Travel + Leisure this week, JetBlue made the change on Wednesday and noted that “customers who purchase non-refundable fares and need to cancel their travel will continue to have their funds held in a Travel Bank account for future use on JetBlue.”

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"For JetBlue customers who purchase travel on or after March 8, 2023, these Travel Bank funds are good for 1 year from the original ticketing date (the date the ticket was created)," the airline told T+L. "Customers are welcome to use these funds to book any available JetBlue flight for sale, with our schedule always extending at least 331 days, as long as travel is booked prior to the Travel Bank expiration.

However, tickets booked and canceled before March 8 will follow the former system of being honored a year after the credit was issued.

The airline's website has also been updated to reflect these changes. The website also states that credits cannot be extended once they have expired. 

JetBlue further explained on Twitter, in response to a customer, that "You don't need to complete travel by the expiration date, but you do need to have them applied toward a future JetBlue reservation before they expire. The expiration date is visible when you access your account.”

JetBlue also pointed out that all of their fares, with the exception of Blue Basic, have no change or cancellation fees.

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Before booking any travel ticket, it's important to understand the refund rules and change and cancellation policies that are in place. This way, if your plans change or something unexpected happens, you'll know if you're able to get a full refund or get credit for a future trip. This helps avoid the awful feeling when you realize you won't be able to get a refund or you'll have to pay a hefty change fee because your travel plans changed.

Whether you’re planning to fly soon or pursuing a refund, we have the information you need to understand the JetBlue refund policy.

JetBlue’s refund policy

As long as you’ve booked travel at least seven days before the scheduled departure date, you’ll be eligible for a full refund for up to 24 hours from the time of booking. You’ll be charged no fees, and your refund will be given back to the original form of payment. This is policy mandated by the U.S. Department of Transportation and applies to all fares on all airlines.

How to change or cancel a reservation

If you need to cancel or change your travel plans, you have a couple of options. The easiest way to make changes to your trip is to log in to your TrueBlue account. In the top menu area, click on Manage Trips. Under Upcoming Travel, click on the trip that you want to manage.

If you prefer to make changes over the phone, that’s possible too. You can call 1-800-JET-BLUE (538-2583) to speak with a customer service representative and make a JetBlue refund request.

It’s best to cancel or make changes online, as you’ll be charged a $25 fee to make changes or cancel through JetBlue’s phone support.

Ticket types and refund eligibility

Which tickets are eligible for refunds on JetBlue? It depends. It's important to pay attention to whether your ticket is refundable or nonrefundable before you go through the checkout process at the time of booking.

Refundable tickets

Refundable JetBlue tickets are always fully refundable. If you're buying a ticket that is marked as refundable, you'll be able to cancel at any time before the scheduled departure for a full refund. If you opt instead to change and rebook your reservation, you'll be responsible for the airfare price difference.

What else you need to know

When you cancel refundable JetBlue tickets, you’ll get all of your money back to the original form of payment; however, you must change or cancel your ticket before the departure time. If you don't meet this stipulation, your refund will be placed in your JetBlue Travel Bank as credit (rather than remitted as a proper refund). You can then use this credit for future travel.

Nonrefundable tickets

Nonrefundable ticket cancellation and change fees depend on the ticket fare class that you buy. Fees may apply if you decide to change or cancel your reservation outside of the previously mentioned 24-hour booking window mandated by the U.S. Department of Transportation. Most travelers won’t have to pay fees, but some will.

Here’s a breakdown of what you’ll be expected to pay, depending on the ticket type:

Blue Basic: A fee applies for changes or cancellations. The fee is $100 for U.S., Caribbean, Mexico and Central America routes and $200 for all other routes.

Blue, Blue Plus, Blue Extra, Mint: No fee for cancellations and changes — only pay the difference in airfare for changes.

If you've purchased travel insurance , you may be eligible for reimbursement if you cancel or change your flight for a covered reason.

» Learn more: When should you book basic economy?

As for your JetBlue credit, the remaining balance (after fees) will be placed in your JetBlue Travel Bank as credit (as opposed to a traditional refund), which can then be used toward future travel. If you make changes or cancel after the scheduled departure time, all money will be forfeited.

Award tickets

What if you booked a JetBlue award ticket and you need to change your travel plans?

JetBlue’s award ticket cancellation policies state:

Changes: You’re not able to change your award flight. Instead, you’ll need to cancel the unflown segments of your trip. Then, you can rebook new flight(s) at the current fare.

Cancellations: You may cancel unflown award ticket reservations, but you’re unable to cancel a single leg of a trip. Instead, you must cancel all flight segments. There are no fees when canceling your unflown award ticket.

When you cancel an award ticket, you’ll get a JetBlue refund in the form of credit. Your TrueBlue points will be returned to the original TrueBlue account, and any money paid as part of the booking will be placed in your JetBlue Travel Bank as credit. Be sure to take a look at the expiration date of your statement credit so that you use it before it expires.

You’ll be able to navigate to your Travel Bank after logging into your TrueBlue account.

Note: One thing to remember is that TrueBlue award flight redemption rates can fluctuate because redemption rates are based on airfare prices . So when you cancel an award flight, be aware that the airfare price may go up when it’s time to rebook. That means that the flight might cost you more TrueBlue points than the award flight originally cost.

» Learn more: Plan your next redemption with our airline points tool

Same-day flight switch

If you make a same-day flight switch, you may have to pay a fee. A $75 fee will apply to Blue Basic, Blue, Blue Plus and Mint tickets. There is no fee for a same-day switch for Blue Extra tickets.

Loyalty pays off. If you’re a Mosaic member, you won’t pay same-day switch fees or same-day standby fees, no matter which fare class you purchased.

If you decide to fly the same day on standby, you’ll also pay a fee in most cases. A $75 fee will apply to Blue Basic, Blue, Blue Plus and Mint tickets. There is no fee for a same-day standby for Blue Extra tickets.

Book refundable JetBlue tickets from the get-go

If you want to feel confident that you’re not booking a nonrefundable ticket, all you need to do is filter your flight search results on the JetBlue website to show only refundable ticket options.

While these tickets usually cost more money, it can be worth it to have greater flexibility. Simply filter your search results under Fare Type by refundable or nonrefundable to see all of your flight and price options.

» Learn more: The basics of travel cancellation refunds and vouchers

Now you know how to navigate JetBlue refund requests

While the JetBlue refund policy isn’t the most flexible in the industry, you won’t pay cancel or change fees for most ticket fares. It’s a simple process to change or cancel your flight and get a refund. If you need to cancel a flight that is refundable, you’ll get all your money back to the original form of payment.

If you need to cancel a nonrefundable ticket, you’ll get travel credit after any applicable fees are taken out. If you need to cancel an award flight, you’ll get your points back and no fees will be charged.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

on Chase's website

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

on Capital One's website

2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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JetBlue Just Changed the Way It Issues Travel Credits

Photo: Eliyahu Yosef Parypa / Shutterstock.com 

JetBlue is changing the way flyers use its travel credits. 

According to TPG , JetBlue is now issuing credits with only one year of usage from the date of the original booking as opposed to one year of the date of modification, which it had been doing since the onset of COVID-19.

That means that if you book a flight 12 months in advance, and then have to change or cancel the tickets with one month until travel, you’ll only have four weeks or so to use the tickets, instead of one year from when you made the cancellation or change.

JetBlue’s travel credit policy now reads: “For tickets issued or exchanged after Mar 8, 2023, that are voluntarily canceled or exchanged to a lower fare, funds are returned as a JetBlue travel credit that is valid for 12 months from the original ticketing date.”

Previously, the policy stated: “For tickets booked before Mar 8, 2023 that are voluntarily canceled or exchanged to a lower fare, funds are returned as a JetBlue travel credit that is valid for 12 months from the date the credit is issued.”

Still, even with the change, JetBlue is fairly flexible with its travel credit policy. The airline typically sends credits to your JetBlue Travel Bank, an online account that lets you access and manages travel credits that you’ve received. Those credits can be used to book a new flight for anyone you look—the name on the account doesn’t need to match the name of a traveler.

JetBlue just recently opened bookings for its flights between New York and Paris . The service, the carrier’s second nonstop transatlantic after its New York to London addition in August 2021, will officially kick off on June 29, 2023. To celebrate, JetBlue is offering limited roundtrip fares starting at $1,899 and €1,299 in Mint and $479 and €399 in core.

The launch is a big deal for JetBlue. According to the airline, France is the world’s most visited country and Paris is currently the largest European destination not served by JetBlue from its northeast hubs in Boston and New York. JetBlue said that it could boost service to the French capital even further in the future.

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Jetblue travel bank: Use travel credits for booking your journeys

Sometimes you are forced to cancel or miss your flight due to a sudden surprise reason. This results in pending travel credits on your accounts. Also, when you face some inconvenience, you receive compensation in the form of travel credit. When your fly with Jetblue, these credits are put in a Travel Bank, which you can use for booking. But how to use Jetblue Travel Bank? This is the main question.

Jetblue Airways has carefully devised methods to help you make better use of such credits and use them to the fullest. Passengers can use these Travel Bank credits for their selected travel charges. Let’s know further about the Jetblue travel bank.

What is a JetBlue Travel Bank?

Table of Contents

• 1.1 How to access the Travel Bank?
• 2.0.1 Process to Use Jetblue Travel Bank
• 2.1 How to start booking with JetBlue travel points

Travel bank is like your online account where you can store, view or manage your travel credits. You can use these travel credits for purchasing Jetblue flight tickets in the future and pay the selected fee.

How to access the Travel Bank?

Your account with JetBlue travel bank is automatically created when you get a travel credit for the first time. Also, the login info is sent to you via two separate emails. You can Log in to the Travel Bank account with your TrueBlue account credentials or the ID and Password you received in your email for Travel Bank. If a passenger has new travel credits, he can look into his inbox to find the correct login info. Keep in mind that there will be two emails, one with the login ID and the other with a password valid only for 24 hours. Note that it is not necessary to have a Trueblue account to receive these emails. You can simply contact JetBlue travel bank customer service for more information on this topic.

Jetblue Travel Bank:Explained

Travel Bank is an account (or bank)online where you can access and manage any travel points you receive. Think of it as a payment wallet. You can choose to use it on the website when your use Jetblue Book a Flight service or the JetBlue app.

Process to Use Jetblue Travel Bank

• Your Travel Bank account will be automatically created the first time you earn travel points. To ensure that any future travel points are issued to the same account, please be sure to enter your TrueBlue number when you will book a new flight.
• When booking on jetblue.com or the JetBlue app, you can use JetBlue travel points to pay for flights operated by JetBlue or the ticket portion of JetBlue Vacations packages. Even when booking on jetblue.com, points cannot be used to pay ancillary expenses or travel with our partner airlines.
• You can cluste r Jetblue Travel Bank Credits with different payment methods, including credit cards and TrueBlue points.
• Customers can use travel points to book for anyone they like. The name on the account does not need to be the same as the traveler’s name.
• If you are a TrueBlue member, please log in to your TrueBlue account to access your JetBlue account, click the down arrow next to your name and total points, and select Travel Bank Credit from the drop-down menu. This will take you directly to your statement page, where you can view the points and expiration date.
• You can access your Travel Bank through the Travel Bank system on Jetblue’s official website or register for TrueBlue(free!) to access or maintain your travel Bank account without any hassles. After receiving points, the flight crew can merge your existing Jetblue bank with your latest TrueBlue account via chat if you join TrueBlue.

Further, you can continue with the booking process. If there are still any doubts, you can contact the airline and as k how to check JetBlue travel bank from the expert executives. They will help you out without any delays.

How to start booking with JetBlue travel points

Jetblue airways recommend that you log in to your JetblueTravel Bank account before starting the booking process so that you know the amount available for booking. The amount of each point, and the expiration time of the points. Once you log in to the account, you can effortlessly;y begin the Jetblue Booking process. To begin, click the book now link on the left panel. You can review your JetBlue travel bank before you continue the process and enjoy a hassle-free flight with Jetblue Airways.

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What is a Jetblue Travel Bank Account?

JetBlue has come up with an innovative way to help their customers manage the credits they've earned through the airline. The JetBlue Travel Bank. If you're a frequent flyer, this could be good news for you. The airline has taken this step to streamline the system to make it easier for their customers to access information related to their accounts with the company. If you're new to the Travel Bank system, here is everything you need to know.

What is a Travel Bank account?

A travel bank account is an online account that stores credits earned for JetBlue customers . It is used in the place of credit shells and vouchers, creating a paperless system for tracking credits. The system is good for keeping track of your credits in one safe place.

Accessing your Travel Bank account

All customers issued a Travel Bank account receive an email that supplies login information. It is supplied in two separate email notifications. The first will contain the username along with the account number and the second, the password. A link associated with a TrueBlue account is only active for 24 hours, and it allows you too log into your TrueBlue account. If you don't receive an email, call the JetBlue reservations center at 1-800-JETBLUE (538-2583).

Tracking and managing your JetBlue credits

Your Travel Bank Account lists all credits you have with the airline. It's important to note that in most cases, your credits can be used for up to one year from the date that they are issued. The information about them is stored in your Travel Bank account and it keeps track of the expiration dates. They are managed in a way that helps you by automatically using the credits that are set to expire first, when you opt to use them as payment for a reservation that you make. If your credits are set to expire on a certain date, you have until that time to book a reservation so you don't lose them. You don't have to travel by the expiration date, but you do have to book a flight by 11:59 p.m. on the expiration date.

What if I cancel?

If you cancel a booking that you've used your credits for, they will be refunded to your account, but the original expiration date will be in force. Once the expiration date for the credits passes, they are no longer available to use. Booking does not extend the expiration date, so it's not a good idea to cancel unless you still have time left on the original expiration date.

What can I use my Travel Bank funds for?

The credits in your Travel Bank account can be used to pay for air travel through JetBlue. For example, if you book a vacation package that includes air travel, hotel and other amenities, the credits in your account are only available to pay for the air travel part of the package.

How does a TrueBlue account work with the Travel Bank account?

If you have a TrueBlue account, and can't access the credits any longer, your credits have likely been moved to a Travel Bank account where they will be managed. You will not lose your TrueBlue credits until the expiration date issued for them expire. All your transactions and balances are now listed in your Travel Bank account. You can use your TrueBlue account credentials to log into your Travel Bank account using your TrueBlue credentials. Once you've logged in, go to the recent activity tab and click on the link that says "View Credits." This will give you information on all credits.

What if I don't have an account?

If you haven't received an email and are not sure if you have a Travel Bank account ,call the reservation desk to get your login information. If you have credit with JetBlue, you should already have an account set up in your name. In addition, if you travel with family members, they also receive credits in their names as well. It's important to note that family credits cannot be combined. Each person has their own credits and must use them individually.

How to book using Travel Bank credits

For a new booking, you can use either online or telephone booking to use funds from your Travel Bank for reservations. You are allowed to use all credits or you can select a certain amount that you want to use. If you book by telephone, have your account number and login information ready because you'll need it to complete the transaction.

Using a credit card with Travel Bank credits

If you use a credit card to pay for reservations, use your Travel Bank credit to pay in full or in part for your booking. The credit card will be used to pay for the remaining balance if one applies. If you need to change your reservations you can use Travel Bank credits to pay for any differences in the airfare or associated fees, but they cannot be used for change or cancel fees on TrueBlue point bookings, same day change fees, ancillary fees such as Even More Space, Even More Speed, unaccompanied minor fees, excess baggage fees, pet fees and so forth.

Written by  Garrett Parker

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How do i access my jetblue travel bank.

How to Access Your JetBlue Travel Bank Account?

To access your JetBlue Travel Bank account, simply visit JetBlue's official website and log in to your TrueBlue account. Once logged in, you can easily navigate to the Travel Bank section, where you'll find a detailed summary of your travel credits, including expiration dates and available balances. The user-friendly interface makes it effortless to manage and redeem your credits.

Earning JetBlue Travel Credits

JetBlue Travel Bank offers multiple ways to earn travel credits. Here are some common scenarios where you can accumulate credits:

• Flight Cancellations or Changes: If you've canceled or changed a JetBlue flight, the value of the unused portion of your ticket will be automatically credited to your Travel Bank account.
• Fare Differences: If you switch to a lower fare when modifying your flight, the fare difference will be credited to your Travel Bank account.
• JetBlue Vacations: When you book a JetBlue Vacation package, you can earn credits based on the package's total cost.
• Promotions and Offers: JetBlue occasionally offers promotions where you can earn additional travel credits. Keep an eye out for these opportunities!

Redeeming Your JetBlue Travel Credits

Once you have accumulated travel credits in your JetBlue Travel Bank account, you can easily redeem them for future flights. Here's how:

• Flight Bookings: During the flight booking process on JetBlue's website, you'll have the option to apply your available travel credits toward the purchase. The system will automatically deduct the credits from the total cost of your booking.
• Partial Redemptions: If you don't have enough travel credits to cover the entire cost of a flight, you can choose to make a partial redemption and pay the remaining balance with a credit card.
• Travel Add-ons: JetBlue Travel Bank credits can also be used to purchase various travel add-ons, such as extra legroom seats, onboard amenities, or checked baggage.

FAQs about JetBlue Travel Bank

How long are JetBlue Travel Bank credits valid? JetBlue Travel Bank credits are typically valid for one year from the date of issue. However, due to COVID-19, JetBlue has extended the expiration dates for certain credits. Check your account for the specific expiration date.

Can I transfer my JetBlue Travel Bank credits to someone else?

No, JetBlue Travel Bank credits are non-transferable and can only be used by the account holder.

What happens if I don't use my JetBlue Travel Bank credits before they expire?

If you fail to use your JetBlue Travel Bank credits before they expire, the credits will no longer be available for use. It's essential to keep track of the expiration dates and plan your bookings accordingly.

Can I use my JetBlue Travel Bank credits for any JetBlue flight?

Yes, you can use your JetBlue Travel Bank credits for any flight operated by JetBlue Airways. However, keep in mind that the credits cannot be used for partner airline flights or code-share flights.

Can I earn TrueBlue points when using JetBlue Travel Bank credits for flight bookings?

Yes, you will earn TrueBlue points for the portion of the flight cost that you pay with cash or a credit card. JetBlue Travel Bank credits are not eligible for TrueBlue point accrual.

Can I check my JetBlue Travel Bank balance on the mobile app?

Yes, JetBlue's mobile app provides easy access to your Travel Bank account. Simply log in to the app, navigate to the Travel Bank section, and view your balance and details.

JetBlue Travel Bank is a game-changer when it comes to managing travel credits. With its user-friendly platform and convenient features, you can effortlessly keep track of your credits and make the most of your travel budget. Remember to check your account regularly for updates, plan your bookings wisely, and take advantage of the various opportunities to earn and redeem travel credits. Happy travels with JetBlue Travel Bank!

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How to change or cancel a JetBlue flight

I f you like booking a flight knowing you'll be protected if your plans change, JetBlue is a great option, though you'll need to pay attention to the fare class booked. Despite JetBlue eliminating its change and cancellation fees a few years back, the airline's flexible policy doesn't apply to its lowest fare class, Blue Basic.

Still, it doesn't usually cost too much more to book the next fare above Blue Basic. If you decide to book an award ticket, you'll find that you can't choose the Blue Basic fare anyway. So, as long as you don't book a Blue Basic fare, you'll have some peace of mind with JetBlue if you need to change or cancel a flight .

Before you lock in your next flight, here's everything you need to know about changing or canceling a JetBlue flight.

JetBlue cancellation policy

JetBlue's cancellation policy makes it incredibly easy for flyers to cancel a JetBlue flight if the situation should arise. Unless you book a Blue Basic fare, the process is fairly straightforward, whether you made your reservation with cash or points. You'll also find that if you're a Mosaic member — JetBlue's elite status — the same policies apply, even for the lowest fare class.

Canceling a paid JetBlue reservation

When booking a JetBlue flight, there are up to five different fare options (depending on the route): Blue Basic, Blue, Blue Extra, Blue Plus and Mint . For the latter four — everything except Blue Basic reservations — there's no fee to cancel your JetBlue reservation before departure.

If your plans change with these four fare classes and you need to cancel your flight, you'll receive the entire amount paid for the reservation back as a JetBlue Travel Bank credit — unless you purchase the "refundable" add-on option. Credits expire 12 months from the original ticketing date (which means when the flight you are canceling was originally booked).

Although you can't transfer credits from one travel bank to another, you can use them toward another passenger's future reservation. But remember, if you use credits to pay for the flight you are canceling, that will not extend the expiration date. The credits will still carry the same original expiration date.

Related: JetBlue makes no-notice devaluation to travel credits

If you need to cancel Blue Basic reservations, you'll be charged a $100 to $200 fee. For routes in North America, Central America and the Caribbean, the fee is $100 per person. For all other routes, the fee is $200 per person. You'll then receive a credit, minus the fee, as a travel credit in your JetBlue Travel Bank — with the same policies as above.

Additionally, if you purchased any add-ons to your flight (such as Even More Space seats or baggage fees), those fees are also refundable as long as you cancel prior to departure.

You'll only receive a full refund one of two ways: if you cancel your reservation within 24 hours of booking (and only if you booked your flight at least seven days before departure) or if you purchase the refundable add-on option during checkout. With the latter, you'll be charged a set premium — on top of the fare price — that is directly tied to the cost of the ticket. Once you select your flight, you'll be notified of the charge to make your flight fully refundable. You'll receive the amount paid directly back to your method of payment instead of a travel credit.

With this example below, the cost to make the trip fully refundable is $60.59, which is more than 50% of the total fare price. The more expensive the flight, the more you'll have to pay to make your flight refundable. This option is not available with Blue Basic fares or flights booked with points.

Canceling a JetBlue reservation booked with points

There's no option to book a Blue Basic award when booking a JetBlue flight with points. So, you can easily cancel any JetBlue award — regardless of the fare class booked — with no fees.

If you cancel your award, the points you redeemed will go back into the account you originally redeemed from, but you'll get a credit for the taxes and fees paid. While this is typically only $5.60 per flight for domestic flights, international flights can be upward of $100. The credits follow the typical rules, meaning they'll expire after 12 months from the original ticketing date and can be used for other passengers.

Unlike Southwest Airlines awards, where you can speculatively book and cancel with no ramifications, with JetBlue, you will end up with a flight credit for the taxes and fees.

Related: The complete guide to the JetBlue TrueBlue program

How to cancel a JetBlue flight

If you go to the JetBlue website, you can see all your upcoming flights in the " Manage trips " section within your JetBlue account. Find the upcoming trip you want to cancel, and click "Trip details."

All of your flight information will be listed. On this screen, you'll see many ways to manage your flight, including the option to cancel your itinerary.

Before finalizing the cancellation, you'll be given a breakdown of how you'll receive your refund. For paid reservations, you'll be notified of the amount being credited to your travel bank. For a points reservation, it'll show the number of points being refunded, as well as the travel bank credit for the taxes and fees. From there, you'll then have to confirm your flight cancellation.

Changing a JetBlue flight

Changing a JetBlue flight follows the same fee structure as canceling a paid or award flight.

Changing a paid JetBlue reservation

Like canceling a JetBlue reservation, you can change any Blue, Blue Extra, Blue Plus or Mint reservation for no fee. However, Blue Basic fares will incur a $100 per person fee for routes in North America, Central America and the Caribbean, and a $200 per person fee for all other routes.

Know that you'll still be on the hook for paying the price difference if there is one. If you are changing to a flight that costs more, you'll be required to pay the difference. However, if you're changing to a less expensive flight, you'll receive a credit awarded to your travel bank for the difference. This credit is valid for 12 months from the original ticketing date and can be used for a future flight for any passenger.

You don't have to worry about a fare difference if on the same day of travel you're looking to switch your flight to another flight for that day. Starting at midnight on the day of travel, you can change to another JetBlue flight that same day as long as you travel on the same route (or to a nearby airport). However, for most fare classes, you'll need to pay a $75 fee. The only exception is Blue Extra reservations, where you can switch to another flight for no fee. Additionally, those who have JetBlue Mosaic status can confirm a same-day flight change with the fee waived within 24 hours of the originally scheduled flight — they don't need to wait until midnight. Additionally, if you happened to purchase a refundable fare, there's no fee for a same-day switch.

Related: Now live: JetBlue overhauls TrueBlue loyalty program with major new perks and 4 status tiers

Changing a JetBlue reservation booked with points

Since you can't book a Blue Basic fare with JetBlue points, there are no fees for changing any JetBlue award reservation. However, if your new flight costs more in points, you'll have to pay the difference in points. Alternatively, if the new flight costs fewer points, you'll receive the difference back into your JetBlue account.

Similar to paid reservations, you can also change your flight on the day of travel without worrying about a fare difference. However, the change fee applies similarly to how it would for paid fares.

How to change a JetBlue flight

To change your upcoming JetBlue flight, you'll have to select the "Change" option within your flight's reservation details.

You'll then be prompted to enter your new itinerary details. Both the departure and arrival flights will be listed for a round-trip itinerary. You'll need to select which flight you want to change (you can opt to change both flights).

All flight options will appear, including the price difference that you'll be charged (or refunded) for each option. When changing a JetBlue flight, you can only book the same fare class as what was originally booked. If you're looking to book a new fare class for your flight, you'll need to cancel and rebook.

Once you select your new flight, you'll then be given the full price summary. From there, you can select your seats and add on any extras.

Re-pricing a JetBlue flight

Because there's no fee to change or cancel a flight with most fares (except Blue Basic fares), if your upcoming reservation — booked with cash or points — happens to go down in price, you can usually re-price your flight at no cost.

To do this, you'll ultimately follow the same method as changing your flight, as outlined above. However, instead of picking a brand-new flight, you'll just select the flight originally booked. You'll ultimately end up with the difference in the fare back in your account — either in points or travel credits, depending on how you booked.

Even if you booked a Blue Basic fare, it still might make sense to cancel and rebook if the price difference is more than $100 or $200 (depending on where you are traveling).

Related: Book now and then check for hotel and airline price drops

Bottom line

Fortunately, changing and canceling a JetBlue flight is incredibly easy with JetBlue's cancellation policies. As long as you don't book a Blue Basic fare, you can change or cancel your flight with no fee. However, if you're certain of your plans, booking a Blue Basic fare might make sense.

While JetBlue's refund policy requires you to receive a credit back into your travel bank — for nonrefundable paid reservations or the taxes and fees on award bookings — using your credits is incredibly easy. Even if you have no plans to fly before the expiration date, you can easily use the credits on a friend or family member's reservation to ensure the credits do not go unused.

Even so, if you need to book a very expensive flight and there's a decent chance you'll have to cancel, purchasing the add-on refundable option may make sense.

Related reading:

• Key travel tips you need to know — whether you're a first-time or frequent traveler
• Best travel credit cards
• Where to go in 2024: The 16 best places to travel
• 6 real-life strategies you can use when your flight is canceled or delayed
• 8 of the best credit cards for general travel purchases
• 13 must-have items the TPG team can't travel without

Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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The Neutral Interest Rate: Past, Present and Future

The decline in safe real interest rates over the past three decades has reignited discussions on the neutral real interest rate, known as R*. We review insights from the literature on R*, addressing its determinants and estimation methods, as well as the factors influencing its decline and its future trajectory. While there is a consensus that R* has declined, alternative estimation approaches can yield substantially different point estimates over time. The estimated neutral range is large and uncertain, especially in real-time and when comparing estimates based on macroeconomic data with those inferred from financial data. Evidence suggests that factors such as increased longevity, declining fertility rates and scarcity of safe assets, as well as income inequality, contribute to lowering R*. Existing evidence also suggests the COVID-19 pandemic did not substantially impact R*. Going forward, there is an upside risk that some pre-existing trends might weaken or reverse.

DOI: https://doi.org/10.34989/sdp-2024-3

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