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Moscow Tours & Travel Packages 2024/2025

Our 60 most popular moscow trips. compare tour itineraries from 45 tour companies. 308 reviews. 4.7/5 avg rating., popular moscow tours.

St Petersburg & Moscow in Style - Winter

• Explore the majestic St Petersburg & Moscow on private city tours
• Admire the rich Russian history, art and architecture
• Travel to Moscow on a highspeed train
• Enjoy the local cuisine in stylish restaurants

Lower Volga Voyage

• Visit magnificent Red Square and Kremlin and examine the collection at theKremlin’s State Armory.
• Experience Russia’s diverse musical traditions at lively folk music performances
• Explore Volgograd, the site of the decisive battle of World War II’s eastern front

Volga Dream Russian River Cruise

St Petersburg & Moscow in Style - Summer

White Russian - 7 days

• Discover Moscow's UNESCO-listed Red Square, home to spectacular St Basil’s Cathedral, Lenin's Mausoleum and the historic GUM Department store
• Explore the grounds of Moscow's mighty Kremlin, with its numerous governmentbuildings, gold-domed cathedrals and the giant tsar bell
• Celebrate New Year's Eve in Moscow!
• Take in the highlights of St Petersburg including a guided tour of the exquisite Church on Spilled Blood, Peter & Paul Fortress and Cathedral
• Take a guided tour of the remarkable Hermitage Museum at the Winter Palace

Vodka Shot - 6 days

• Explore the beautiful city of St Petersburg, including the exquisite Church on Spilled Blood, Peter & Paul Fortress and Nevsky Prospekt
• Marvel at the dazzling array of art and exhibits in the world-famous Hermitage Museum, at the Winter Palace in St Petersburg
• Discover a lavish residence of the tsars on a day trip to Catherine Palace at Tsarkoe Selo (winter: mid-October to April) or Peterhof Palace and gardens (summer: May to mid-October)
• Take in the highlights of the capital on a walking tour, visiting Moscow's famous Red Square, home to the historic GUM Department Store, Lenin’s Mausoleum and spectacular St Basil’s Cathedral
• Take a guided tour of the Moscow Kremlin, Russia’s political power house. Stroll around the grounds of this fortified complex, visit the Kremlin's cathedrals and see the mighty Tsar Bell

Route of the Romanovs - 10 days

• Learn about the last days of the Romanovs in Yekaterinburg, visiting the sites where Tsar Nicolas II and his family were assassinated and buried
• Straddle two continents at the famous obelisk Europe/Asia border marker in Yekaterinburg
• Experience the Trans-Siberian railway on an overnight train journey from Moscow to Yekaterinburg

New Year's in Moscow - 9 days

• Visit Catherine Palace at Tsarkoe Selo on Christmas Day and marvel at the incredible Amber Room
• Spend a night in Novgorod, an ancient city by the Volkhov River - explore the kremlin, cathedral and other sights and enjoy a traditional Russian banya (sauna)

All Moscow , expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Moscow

Small Group Moscow Tours

Back in the USSR - 7 days

Russian Revolution - 9 days

• Visit historic Novgorod, an ancient city which straddles the Volkhov River. Explore the attractive riverside kremlin and experience a traditional Russian banya (sauna)

The Snowball - 6 days

• Visit Catherine Palace at Tsarkoe Selo and marvel at the incredible Amber Room

Mood for Moscow - 4 days

• Head underground to visit a Stalinist-era Soviet Bunker on an optional excursion
• Stroll to the vibrant Izmailovo Market, which lies behind the walls of an ancient Kremlin, and shop for an array of souvenirs

Best Moscow Tours by Duration

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Moscow reviews & ratings, capitals of the north.

some hotels could have been better

It was jam packed with every place I wanted to go and see. I especially love my photo of us setting out on the night time river cruise in St Petersburg and the Peter...

I really did not buy much and what I did buy was small gifts for others .

Johanna-Marie

Good hotels, some better than others. Interesting itinerary

Too rushed. Optional tour rather too short

See all Moscow reviews

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ACE Cultural Tours

ACE CULTURAL TOURS - the Association for Cultural Exchange - runs tours and cruises in the United Kingdom, Europe and worldwide. Founded in 1958 as ACE Study Tours, ACE pioneers over 150 escorted programmes every year which focus on cultural subjects - art, architecture, archaeology, history, music, natural history as well as regional culture. ACE's tours and cruises inform, educate and entertain in equal measure with a blend of cultural sight-seeing and explanatory talks – and all under the guidance of an expert tour director. ACE's tours are characterised by their originality and diversity, ...

ACE CULTURAL TOURS - the Association for Cultural Exchange - runs tours and cruises in the United Kingdom, Europe and worldwide. Founded in 1958 as ACE Study Tours, ACE pioneers over 150 escorted programmes every year which focus on cultural subjects - art, architecture, archaeology, history, music, natural history as well as regional culture. ACE's tours and cruises inform, educate and entertain in equal measure with a blend of cultural sight-seeing and explanatory talks – and all under the guidance of an expert tour director. ACE's tours are characterised by their originality and diversity, and many feature exclusive visits, privileged access and private concerts.

Holiday programmes from ACE Cultural Tours

Archaeology.

Our programme covers many aspects of British, European and world archaeology and includes tours of Hadrian’s Wall, Morocco, Greece, Turkey and Egypt.

Architecture

Our Architecture tours admire such masters as Palladio and William Kent, and explore architectural riches across Europe from St Petersburg to Seville. We visit historic ...

Our tours that delve into the Art History of the UK, Europe and further afield range from the 20th century artists of Northern England, the life and route of Caravaggio ...

Cultural Cruises

On our small ship cruises – for between 15 and 30 participants – we explore Portugal’s Douro River aboard the royal barge, as well as the Lycian coast of Turkey and ...

Our historical themed tour programme covers aspects from ancient times to 20th century warefare. Popular departures include Secret War, investigating the British intellig...

Houses & Gardens

Explore garden design and history and the art and architecture of historic houses in the company of our expert tour directors and a small group of friendly, fellow travel...

Our music tours encompass various festivals in the UK and across Europe. We join the Haydn festival in Eisenstadt, celebrate Schubert in Schwarzenberg and enjoy the ...

Natural History

Our Natural History programme looks at birdlife, botany and the contrasting landscapes of the UK, Europe and further afield including the rugged isles of Scotland, wintering ...

Regional Culture

Our Regional Culture departures contextualise the history and cultural heritage of destinations as diverse as Bohemia and Moravia, Japan, Burma, Ethiopia, and Bhutan .

Theatre & Literature

Our tours specialising in Theatre focus on the delights of Shakespeare's plays in London's Globe or the bard's hometown of Stratford. We also take in contemporary play's ...

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Work for us

Become a tour leader.

Ready for a challenge?… Love to travel?… Like working with people?… …Why not consider becoming a tour leader for ACE

ACE Adventure is a leading adventure tour operator in the Balkans and Eastern Europe. The majority of our trips are bicycling vacations, with multipart and hiking/ walking vacations rounding out the mix. All our trips are for small groups and are led by our own Expert Tour Leaders. Our Tour Leaders come from myriad of professional backgrounds. Even with all that diversity, ACE Tour Leaders have two things in common: the ability to “connect” with each and every guest and the desire to facilitate the most unforgettable experience for each guest, time after time.

JOB DUTIES AND REQUIRED SKILLS

As a ACE Tour Leader, your goal is to help provide a fun, safe and unforgettable experience four our guests. Different guests travel with us for different reasons which means that one of your tasks is it explore each guest’s desires, and try to help them achieve those goals. To do so, you may be encouraging some guests to take a day off from the itinerary for additional relaxation, or to veer from the detailed route to see a hilltop town they had read about prior to the trip. You must display compassion and patience at all times, employ a good sense of humor and be passionate for people, travel and the outdoors. It’s a big job!! Being a professional Tour Leader is not for everyone. In addition to the above, a ACE leaders must be a master problem solver, public speaker, area experts, chef and good driver. All ACE Tour Leaders are public relations representatives with hotels, restaurants, not to mention with guests and the general public. Leaders motivate groups while being sensitive to individual needs, and are trained in First Aid and CPR. On a typical trip day, leaders are awake early in morning and not asleep until long after it has set. But… while the ACE Tour Leader job is a challenge, combination of rewarding work, dynamic co-travelers, and beautiful destinations inspire leaders to return to the job year after year.

QUALIFICATIONS

To become ACE Tour Leader, you must have the following qualifications:

• Be a minimum of 21 years of age
• Speak fluently English, French or German
• Be in good physical shape
• Have passion for travel
• Demonstrate leadership and organisational skills

Although the reason for applying for this job should not primarily be the money, it is true to say that we offer very attractive benefits for Tour Leader position. Whilst on tour, leaders tend to spend very little and can quite easily save the whole of the fee payable for tours. ACE covers costs such as travel from home to the tour in which our leaders work, insurance and all visas required. Meals and accommodation are provided as they are for the group, which is usually bed & breakfast type accommodation and full board. Full training, including a first aid training, is provided by the company also.

To apply for ACE Tour Leader job please download our Application Form , fill it up and send it to us: ACE Adventure * Branka Krsmanovica 51/8 *18000 Nis * Serbia

Ace the Himalaya

Trekking in Nepal, Peak Climbing, Mt Biking and Tours in Nepal, Bhutan and Tibet

• Everest Base Camp Trek - 14 Days
• EBC Trek with Helicopter Return - 12 Days
• Everest Base Camp Luxury Trek - 14 Days
• Everest Base Camp with Island Peak - 19 Days
• Everest Three Passes Trek - 20 Days
• Annapurna Base Camp Trek - 13 Days
• Annapurna Circuit Trek - 19 Days
• Ghorepani Poon Hill Trek - 9 Days
• Manaslu Circuit Trek - 15 Days
• Gokyo to Everest Base Camp Trek - 17 Days

How to Choose a Sustainable Tour Operator?

Traveling with a sustainable tour operator will remove a lot of legwork & ensures that you are making responsible travel decisions.

If you’re reading this blog, chances are you are passionate about sustainability and responsible travel practices. You want to make a positive impact on the destination and people while travelling and diminish the negative ones. This could be social, cultural, economic or environmental.

When you choose to travel with a tour operator that’s committed to sustainability, you’ll remove a lot of legwork you have to do to ensure that you are making responsible travel decisions. This goes for every detail of your trip, from the place you visit to your activities, to help locals and limit your environmental footprint. Moreover, the choice of a sustainable tour operator could make a lot of difference in the enjoyment of your trip while maximizing the positive impact on your destination.

By travelling with a sustainable tour operator that’s committed to responsible tourism, you can make sure that the money you spend benefits the local community. This might mean staying at local teahouses, trying local cuisines, using local guides, discovering a community village homestay, shop handicrafts to name a few. There are other advantages for you, connecting with local people not only adds an authentic travel experience but also showcases respect for their culture and practices.

With the fast transformation in the tourism industry, many tour operators are implementing responsible tourism and sustainable practices. They are focused on working with local employees, conserving the environment, benefiting local communities, prioritizing animal welfare and other ethical practices.

On the other side, there are tour operators who market themselves as sustainable, responsible without any credentials to support their claims. It is apparent that many businesses label themselves sustainable for tourist attractions but are not implementing in their practice. So, how can travellers select the sustainable tour operators?

Here are the guidelines in this blog that will help you to choose a sustainable tour operator for your next trip.

Look for website

One of the best ways to find information about companies is their website. So, you can look for specific actions on responsible tourism and sustainable practices that a tour operator has carried out on their website.

Check out if the tour operators have emphasized things like actively employing local residents, supporting social causes and projects, contributing insurance for all employees, organizing small group size trips etc. Also, you can examine the company’s policies on sustainable tourism and responsible travel based on their work and that of associated regulatory bodies.

If you’re keen to know more about us, check out our website here .

Look for certification, award or recognition

Certainly, you can look for certifications, awards and recognitions from any reputed organization that ensures the authenticity of a travel company. There are various leading organizations offering sustainable tourism certification schemes for tour operators such as Sustainable Travel International , TourCert , Fair Trade Tourism etc.

You can look for recognitions indicating that a company is associated with, for instance, a certified Leave No Trace or is the member of Travelife which certify highly sustainable tour operators. Likewise, it’s very important to look after trek/climbing guides that include first aid certification if you’re planning for a trek or climbing trip.

Ace the Himalaya is awarded with Travelife certification , the leading international sustainability certification in the travel sector accredited with the U.N supported Global Sustainable Tourism Council ( GSTC ) criteria, which is the highest global body looking after sustainability in tourism.

Similarly, we are associated with Leave No Trace and Sustainable Travel International , two globally recognized bodies that engage businesses in sustainable practices that contribute to the wellbeing of the communities and environment.

Seek out company that employs local workers and supports locally owned businesses

Working with local employees and local businesses is an important element of being a sustainable tour operator. They actively support local communities by providing employment opportunities or engage with local businesses to uplift their economy while providing an authentic experience for travellers.

Find out if the tour operator has taken measures to employ local residents in the trip. These practices not only create job opportunities but also enrich your travel experiences. You’ll learn more about the place, local culture and products firsthand from the person who lives there.

Look for a travel company that operates tours that include visits to heritage sites or local markets, offer homestays in villages, where you can spend your travel fund contributing to locally owned businesses.

Ace the Himalaya operates treks and tours with local guides from the respective places where the trip is taking place. Our guides are professional, trained and well paid for their services. They have extensive knowledge and experiences about the destination, and are more happy to serve the travellers in their locality.

Likewise, we promote community based tourism that includes homestay trips ( Home Stay Trek (Village to Village 13 Days ) and Volunteering trips in rural villages which directly benefit the local community and help in creating opportunities for many people.

Choose organization that gives back to community, empowers women and children

Tourism that focuses on giving back to community and work towards empowering women and children is incredibly important, especially in developing countries like Nepal. As an industry that has been largely male led, the role of women in the tourism workforce remains very limited and traditional, that includes domestic chores in family run businesses, cleaning, cooking etc. After all, supporting women is incredibly relevant to develop tourism and achieve sustainable development goals.

Look for travel companies that work with local NGOs, actively support community projects or focus on empowering women and children. Sustainable tour operators emphasize giving back to the community. They are committed to social causes and contribute economically, culturally and socially in the community.

Ace the Himalaya has partnered with local NGO, Sambhav Nepal, who addresses the urgent and long term needs in the field of health, education, sanitation, empowering women and children of rural mountain communities of Gorkha.

We contribute some percentage of our annual profit each year to Sambhav Nepal as well as organize charity treks to raise funds for supporting their projects. For more information on this NGO or to find out how you can help, please have a look at Sambhav Nepal .

Look for organization’s guides and porter’s policy

When selecting a sustainable trekking company, make sure that you are looking for the organization’s guides and porter’s policy. A responsible tour operator cares about the rights of staff, guides and porters. As guides and porters are the integral part of trekking and climbing activities, a trekking company should ensure safe working conditions and provide enough facilities for them during the trip.

They should be trained, clothed and well paid for their work. Ensure that they are provided with insurance, medical care, weight carrying restrictions, food and accommodation provision during the trek.

Ace the Himalaya ensures safe working conditions of the guides and porters employed on the trip. Our guides and porters receive a standard wage as per the guidelines by the Nepal government. We provide life insurance policy, access to first aid care, standard meals, appropriate clothing and equipment. We make sure that our porters are not carrying weights more than 30 kg during the trip. Learn more about our guides and porters policy here .

Find out company’s environmental and animal welfare policy

While tourism activities offer many benefits to boost the economy, there might be negative impacts on the natural environment if the problems are not addressed properly. A sustainable tour operator takes responsibility to minimise the environmental impacts on the destination.

When organizing trips, they are more concerned about protecting the environment by collecting wastes, avoiding single use plastics, minimizing carbon offsetting etc. Likewise, a responsible travel company is more concerned about animal welfare and does not offer animal activities with captive wildlife.

When looking for a sustainable company, ask them about their environmental as well as animal welfare policies. Find out how they are reducing single use plastics and managing wastes during the trip. Usually, do a little more research to find out how they are addressing environmental impacts as well as animal tourism activities. Look for more transparency or any implementation of their work on their website. Moreover, find out how the organization supports animal activities in the trip.

Ace the Himalaya supports non-plastic initiatives by minimizing the usage of single-use plastic in our trips. We suggest our clients bring their own water bottle and reusable bags during the trek as plastic is a huge issue in Nepal especially in the mountain areas.

We strongly follow the 3R i.e reduce, reuse and recycle in our trip. Our guides and porters regularly collect the garbage from the trekking and climbing areas and dispose of them in respective dumping areas. We are associated with Kathmandu Environmental Education Project (KEEP) , a registered NGO who are promoting sustainable tourism and provide training on environmental conservation.

Likewise, we avoid any type of animal activities that includes physical interaction with animals during the tours. For instance, we remove elephant rides from our tours. Instead we organize jeep safari where travellers can get to the jungle to see animals in their natural habitats.

In a nutshell, sustainable tourism is all about considering positive as well as negative impacts that travel has on the environment, society and economy. While choosing a sustainable tour operator is a great start, of course it doesn’t end here. Besides choosing a sustainable tour operator, a traveller has an additional personal responsibility to make his/her travel as sustainable as possible to minimize overall impact on tourism.

Related Blogs & Articles

Beginner Friendly Treks in Nepal: Easy Yet Breathtaking

Everest Base Camp vs Annapurna Circuit

Off the beaten path Treks in Nepal

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Trekking in Nepal

Climbing and expedition, cultural tour and sightseeing, cycling and mountain biking, luxury treks, luxury tours, multi country tours, voluntourism trips, extend your trip.

• Everest Panorama Trek – 9 Days
• EBC Trek with Helicopter Return – 12 Days
• Everest Base Camp Trek – 14 Days
• Gokyo Lake Trek – 13 Days
• Gokyo and Renjo La Pass Trek – 14 Days
• Everest Base Camp Trek without Lukla Flight – 17 Days
• Gokyo to Everest Base Camp Trek – 17 Days
• Everest Base Camp with Island Peak – 19 Days
• Everest Three Passes Trek – 20 Days
• Everest High Passes and Island Peak – 23 Days
• Classical Everest Base Camp Trek – 21 Days
• Langtang Valley Trek – 10 Days
• Langtang Valley Ganja La Pass Trek – 14 Days
• Langtang Helambu Trek – 17 Days
• Ghorepani Poon Hill Trek – 9 Days
• Mardi Himal Trek – 10 Days
• Annapurna Base Camp Trek – 13 Days
• Himalayan Highlights – 13 Days
• Nar Phu Valley Trek with Annapurna Circuit – 18 Days
• Annapurna Circuit Trek – 19 Days
• Tilicho Lake Trek With Thorong La Pass – 19 Days
• Khopra Danda Trek – 11 Days
• Shivapuri-Chisapani Trek – 4 Days
• Upper Mustang Trek (Drive & Trek) – 16 Days
• Tsum Valley Trek – 16 Days
• Manaslu Circuit Trek – 15 Days
• Dhaulagiri Circuit Trek – 21 Days
• Upper Dolpo Trek – 25 Days
• Kanchenjunga Base Camp Trek – 29 Days
• Yala Peak Climbing – 13 Days
• Island Peak Climbing – 15 Days
• Mera Peak Climbing – 19 Days
• Everest Base Camp and Lobuche East – 18 Days
• Tent Peak Climbing with Annapurna Base Camp – 18 Days
• Pisang Peak and Thorung La Pass – 21 Days
• Ama Dablam Expedition – 29 Days
• Kathmandu Cultural Heritage Tour – 3 Days
• Kathmandu Heritage – 3 Days
• Inheritances of Kathmandu – 4 Days
• Glimpses of Kathmandu & Nagarkot – 5 Days
• Kathmandu and Pokhara Unveiled – 5 Days
• Explore Kathmandu – 6 Days
• Glimpse of Nepal – 8 Days
• Nepal Heritage Tour – 10 Days
• Nepal Adventure Tour – 11 Days
• Nepal Multi Sports Adventure – 11 Days
• Nepal Vista – 10 Days
• Nepal Highlights – 14 Days
• Experience Nepal – 15 Days
• One Day Biking Trip – Kathmandu – 1 Day
• Annapurna Circuit Biking – 14 Days
• Upper Mustang Biking – 16 Days
• Kathmandu Valley Rim Biking – 8 Days
• Annapurna in Luxury – 9 Days
• VVIP Everest Base Camp Trek – 10 Days
• Everest View Luxury Trek – 11 Days
• Everest Base Camp Luxury Trek – 14 Days
• Everest Base Camp Deluxe Trek – 16 Days
• Mt Everest Base Camp to Gokyo Trek – 19 Days
• Kathmandu Luxury Tour – 3 Days
• Kathmandu and Pokhara Luxury Tour – 5 Days
• Nepal Multi Sport Luxury Adventure – 11 Days
• Best of Nepal – 14 Days
• Trishuli River Rafting – 1 Day
• Everest Base Camp Helicopter Tour – 1 Day
• Everest Base Camp Heli Tour with Gokyo Extension – 1 Day
• Langtang Heli Sightseeing – 1 Day
• Pokhara and Annapurna Heli Sightseeing – 1 Day
• Paragliding in Nepal (Pokhara) – 1 Day
• Scenic Mountain Flight (Everest Flight) – 1 Day
• Ultra Light Flight – 1 Day
• Jamacho Day Hike-One day hiking trip – 1 Day
• Kathmandu Uncovered with Nagarkot – 1 Day
• Day Tour to UNESCO Heritage Sites – 1 Day
• Nepal and Tibet – 15 Days
• Nepal and Bhutan – 15 Days
• India, Nepal and Bhutan – 19 Days
• Nepal, Tibet and Bhutan – 20 Days
• Arupokhari School Volunteer Program – 14 Days
• Rebuild Home Volunteer Program – 9 Days
• Bardiya Jungle Safari – 4 Days
• Chitwan Jungle Safari – 3 Days

Trekking in Bhutan

Festival tours, motorcycling.

• Druk Path Trek – 8 Days
• Chomalhari Trek – 12 Days
• Laya Ghasa Trek – 18 Days
• Bhutan Vistas Tour – 5 Days
• Cultural Heartland Tour – 10 Days
• Hidden Valley – 11 Days
• Bhutan Multi Sports Tour – 11 Days
• Paro Tshechu Festival – 8 Days
• Punakha Tsechu – 9 Days
• Trongsa Lhuntse Tshechu – 9 Days
• Bumthang Tangbi – 11 Days
• Bhutan Ura Yakchoe – 12 Days
• Tamshingphala Choepa – 12 Days
• Mongar and Trashigang – 16 Days
• Bhutan Biking – 8 Days
• Bhutan Motorcycle Tour – 12 Days

Trekking in Tibet

• Tibet Advance Everest Base Camp – 21 Days
• Cho Oyu Expedition – 45 Days
• Shishapangma Expedition – 47 Days
• Everest Expedition via North Side – 63 Days
• Kathmandu and Lhasa Tour – 7 Days
• Tibet Heritage Tour – 8 Days
• Overland Tour to Everest Base Camp – 10 Days
• Mount Kailash Mansarovar Lake Tour – 15 Days
• Everest Base Camp Biking Tour – 21 Days

Travel for the culturally curious

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United Kingdom

ACE tours within the UK explore all four points of the compass, and many places in between. The singular maritime microclimate of the tranquil Isles of Scilly endow this Atlantic haven with great botanical and ornithological interest, whilst Norfolk is home to one of the most impressive seal colonies in England at Blakeney Point. Inverness is our base for discovering the enigmatic Northern Picts, and we view architecture covering over 2000 years of history in Chichester and the South Downs. Meanwhile, we explore the fine organs of Oxford, Cambridge and Edinburgh; the country houses of Derbyshire, Shropshire and Dorset; and the art museums of Liverpool, Glasgow and St Ives, amongst many other destinations.

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Custom Training Solutions

Aquila is the global cruise industry’s leading training provider, offering growth-oriented consulting and real-world-tested curriculum for destinations, operators, and front-line staff. Our learning experiences are built to inspire discovery.

A custom-built strategy will position your destination for growth.

Aquila Training

The Aquila Training approach is simple: we assess the needs of a destination or company, develop a strategic training plan to address those needs, and then deliver real-world-tested course content – developed in our living lab in Saint John, New Brunswick, Canada – that raises the level of service excellence throughout your team.

Whether in person or online, Aquila Training has options to suit the needs of your team. From frontlines to tour operators and all of the stakeholders involved in the success of your cruise and tourism industry – we are 100% committed to the success of your destination.

That's what makes us the industry-preferred destination training provider, and the exclusive training partner of the Florida Caribbean Cruise Association – delivering excellence for destinations, tour operators, tour guides, and front-line service operators around the world.

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A History of Moscow in 13 Dishes

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Jun 01, 2020

Fofoti tours & transfers first company in aruba awarded the aquila ace tour operator designation.

Great news for Fofoti Tours & Transfers.

Fofoti Tours & Transfers has the honor of announcing that they are the first company in Aruba to receive official global accreditation status from the Aquila Center of Cruise Excellence (ACE) located in Saint john, Canada. Designation is awarded to Tour Operators who meet the requirements for ACE Service Excellence in the cruise industry. This program allows Tour Operators to demonstrate that they have the policies and procedures in place to meet or exceed the standards of quality that are recognized and respected throughout the cruise industry. The Tour Operator Excellence ACE Designation covers three pillars of Service Excellence: 1) Excellence to Guests on Tour Delivery, 2) Excellence to Cruise Lines on Service and 3) Excellence in Operations.

Ms. Sharlise Croes, Managing Director, Fofoti Tours & Transfers explains: “To have achieved this esteemed seal was not an easy task, it required a lot of team effort and hard work from the entire staff to ensure that all the right tools and work ethics were in place. We are continuously seeking to maintain high quality service standards by improving and being the best we can be for our guests, so we immediately jumped at the opportunity. We thank Mr. Mario Arends from the Aruba Tourism Authority for introducing us to the Aquila Center of Cruise Excellence.”

The Management of Aquila Center of Cruise Excellence(ACE) worked closely with the Risk & Quality Manager - Ms. Esmeralda Schotman, and Operations & Sales Supervisor - Ms. Shalitsa Dabian to ensure that all processes, policies, internal team training, quality control of all internal and external products and equipment, management systems, tours, business strategy, risk management planning and much more were in place.  After all international standards were implemented, Fofoti Tours & Transfers now proudly carries the official seal of ACE Tour Operator Designation by Aquila Center of Cruise Excellence (ACE).

In 2019, all Fofoti Tours & Transfers tour guides and drivers were certified by Aquila Center of Cruise Excellence. An international training & certification program designed specifically for Tour Guides in the cruise industry around the world. This certification continues to provide an additional means of assurance to all our clients and guests, that with their best interest in mind, excellent service will continue.  

Even though the world, and our industry has been turned upside down because of the Covid 19 pandemic, this wonderful news needed to be shared. The digital ceremony took place via a zoom meeting, and Ms. Melanie Collpitts of Aquila Center of Cruise Excellence (ACE) virtually presented it to our team.

Considering today’s dynamic and globally interconnected world, certification from this prestigious entity, is a demonstration of the commitment Fofoti Tours & Transfers has towards continuously and tirelessly striving for nothing less than the best. Fofoti Tours & Transfers would like to thank Mr. Mario Arends of the Cruise department of Aruba Tourism Authority and his team for their dedication to Aruba as a destination and the excellence in service.

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