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The Live Chat function is available on Celebrity Central, to all Travel Partners to provide an extra level of support.  Our   Service Request Form is also live which enables you to resolve a guest query within 24 hours.

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  • Celebrity Cruises

UK telephone number

By Ayton lady , July 21, 2015 in Celebrity Cruises

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Cool Cruiser

Now that there are extra connection charges on 0844 numbers from all suppliers, it will be very expensive to phone the UK main number advertised 08444720202 especially being on hold for quite some time. Does anyone know the standard landline number to substitute? We have always booked direct over the phone or onboard but this is now less attractive!!

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Share on other sites.

excitedofharpenden

excitedofharpenden

I use 01932 834300.

Thanks! That's great.

Have you tried saynoto0870, this works by giving you alternative numbers and either put in Celebrity cruises or one of the above telephone numbers, a free phone number will be displayed. I always manage to get through at no cost, so don't mind hanging on for a long time! If you need a number I'll search and post it.

5,000+ Club

Tiggertastic

I new season the 01932 number after one of the staff gave it to me

I have 0800 018 2020??

steve ch

I used 0800 0182525 from saynoto0870 this morning with no problem.

It's disgraceful that Celebrity expect people to call a premium rate 0844 number and wait for ages in a queue for the privilege of paying them large sums of money. There's no option to pay online on the UK website.:mad:

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how to contact celebrity uk

By lenbest , September 10, 2014 in Celebrity Cruises

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Cool Cruiser

Been trying to contact celebrity uk by e-mail but no response -anyone any ideas of an e-mail they will reply to-thanks

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Share on other sites, british betty.

Try phoning , I've never had a problem getting through....eventually...after choosing from the multitude of options of buttons that have to be pressed . Seriously though, the few times I've had to make contact, I've phoned.

sddsddean

Yep, we always phone. Try

0844 4817505

0844 4935010

0844 4934070

The last 2 are for RCI, but they are all in the same office, so plead ignorance and ask to be transferred!

If none of those work try

0800 0182020

01932 834243

01932 834300 (Customer Relations!)

Project_gal

Project_gal

Yep, we always phone. Try   0844 4817505 0844 4935010 0844 4934070   The last 2 are for RCI, but they are all in the same office, so plead ignorance and ask to be transferred!   If none of those work try   0800 0182020 01932 834243 01932 834300 (Customer Relations!)   Simon

Do you realise that on most, if not all, telephone plans you pay for the 0844 numbers [whereas on most landline plans the 0800 and 01932 calls are free]and that Celebrity receive some of that payment - so you are paying Celebrity for the benefit of calling them?

upwarduk

--The last 2 are for RCI, but they are all in the same office, so plead ignorance and ask to be transferred!

I understood that only Celebrity are in the UK now, RCCL & Azamara cruises now have a call centre in Guatamala.

excitedofharpenden

excitedofharpenden

The 01932 834300 number is the one I always use and it gets me to the right place.

Surrey_Pirates

Surrey_Pirates

Email can take up to 2 weeks but I have always received a response.

The Email I use is [email protected]

Elaine0138

I used 08002404259 yesterday

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By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Head Office address

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Please check with your phone provider if you are unsure about how much a call will cost.

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Resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Celebrity Cruises.

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Call our call centre on  0344 493 2043 and you can book flights to Europe from £199pp.

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All Guests receive up to 40% Off T&C's:

Up to 40% Cruise Fare Savings Offer (the “Offer”) for all guests. The Offer is for new eligible bookings made between 4 October and 9 November 2023 (the “Offer Period”) on sailings departing 4 October 2023 to 30 April 2025 (the “Sailing Period”) excluding Galapagos sailings & Alaska Cruise Tours.

The Offer applies to new individual bookings named and deposited during the Offer Period. FIT bookings can be transferred to a group. The Offer is non-transferable and applicable only to cruises departing during the Sailing Period. Other add-ons & amenities including, without limitation, gratuities, air fares, hotels, transfers, pre-cruise & onboard purchases – will not be discounted as part of the Offer. The Offer can be combined with No Perks Rates (Cruise Only), All Included & Retreat pricing options only. For single occupancy bookings, a reduced single occupancy supplement will be applied.

The Offer is not combinable with the following: Net Rates, Interline Rates or Employee Rates. The Offer is applicable to Non refundable deposit pricing, prices are subject to availability, cancellation, and change at any time. Changes to bookings may result in removal of the Offer. The 40% Saving is based on the price of the first guest during a prior promotional period.

The Offer benefits will apply to new Individual bookings. Group bookings must be named and deposited within the stated offer period to receive applicable All Included benefits (which vary by sail year) and overlay Savings or onboard credit for UK & Ireland Only. Up to 40% cruise saving offer is not applicable to Group bookings. Gross FIT bookings can be transferred to an existing group. The Offer is not applicable to charters or contracted groups. The Offer is non-transferable and applicable only to cruises departing during the Sailing Period. Changes to bookings may result in removal of the Offer. individual & group offers are not combinable the following: Net Rates, Net Group Rates, Interline, Prizewinner, Casino or Employee Rates. Offers and prices are subject to availability, cancellation, and change at any time.

In addition to the up to 40% Cruise Fare Savings Offer, eligible new bookings created between 12 October 2023 and 31 October 2023 will receive a cruise fare saving as follows per stateroom: £100/€100 per stateroom saving on Inside & Ocean view staterooms. £200/€200 per stateroom saving on Balcony or higher category staterooms. Eligible Single occupancy bookings within the offer and sailing period will receive the same per stateroom saving as double occupancy bookings.

Fly Direct to Europe from £199 / €199 per person

Reduced Flights to Europe applies to new individual bookings made from 10 October 2023 for selected Celebrity Cruises Europe 2024 sailings departing 02 January 2024 to 21 December 2024. Reduced Flights to Europe provides reduced airfare (including taxes and fees) for guests purchasing selected return flights departing from London Gatwick, Manchester & Dublin Airports for applicable bookings made during the offer period. Reduced airfares on selected flights departures are priced from £199 per person from the UK (LGW & MAN) or €199 per person from Ireland (DUB). The airfare means the air ticket fare (including taxes and fees) only. Cruise fare, other add-ons & amenities including, but not limited to, gratuities, hotels, car park charges and transfers are not included and will not be reduced as part of the Reduced Flights to Europe promotion. Applicable cabin grades for this promotion are Economy Class seats, subject to availability. Flight price is per person in GBP or EURO as stated and determined by eligible gateways booked and selected dates of travel. Standard personal baggage allowance is included in the reduced airfare (baggage allowance can vary by airline). Airport ground transfers and any additional expenses (e.g. accommodation, taxis, fuel, meals, gratuities, excess baggage, or parking) are not included, and will be at the guest’s sole cost and expense. Airline booking and travel terms and conditions, and standard baggage allowances apply to all bookings. Airfare pricing shall be correct at time of web publication or going to print, but shall be subject to availability, and may vary during the promotion. Reduced airfare flights are limited in number and subject to availability. No additional discounted airfares will be available once the applicable reduced airfare seats are sold out. Bookings must be made in GBP or EUR currencies against the advertised price. No flight variations will be allowed and once booked, changes to flights will not be permitted. Hotels cannot be booked with this offer. Changes to original flight details (carrier, date, class etc.) will result in a re-fare at prevailing rate charged by the airline. Back2Back sailing bookings are not eligible for this reduced airfare promotion. Bookings that are created within the stated campaign period but that subsequently move to either a lower price program and/or non-applicable ship & sailing date will not retain the benefits of this promotion. Bookings created prior to this promotion that wish to access the new benefits of this offer will have to cancel their existing booking paying any applicable cancellation penalty and make a new booking, Flights added to existing bookings in error are subject to cancellation. Bookings that are cancelled shall be subject to prevailing cancellation charges. Promotional seats are supported using flight allocations secured in advance with the airlines. Self-servicing of the flight booking may not be available. Guests flying with Jet2 will be able to manage their booking 21 days prior to travel, guests travelling with EasyJet will be able manage their booking 10 days prior to travel, guests flying with Vueling, Aer Lingus and British Airways will not be able to self-service their booking and must check in at the airport at which point their seats will be assigned. Only eligible individual bookings that have a creation date post the launch date of the offer are eligible to receive reduced airfare subject to the terms of this offer, Groups & Group bookings are not eligible to receive the airfare offer. Cruises must be booked at today’s prevailing cruise fare and any eligible promotional offers only. Celebrity Cruises reserves the right to cancel without notice, suspend and/or modify this promotion, or any part of it, if any fraud, technical failures, a change in applicable law or any other factor beyond reasonable control impairs the integrity or proper functioning of this promotion, as determined by Celebrity Cruises in its sole discretion. Celebrity Cruises reserves the right to correct errors or omissions and to adjust all fares, fees, offers, and surcharges at any time prior to booking. The Reduced Flights to Europe offer are only combinable with No Perks, All Included, Retreat pricing & Current Celebrity Cruises Brand Promotions in the UK & Ireland, Captains Club Offers. Blue Light and Military discounts are not applicable on the flight component of a booking but eligible discount can be applied to the cruise fare. Reduced Flights to Europe cannot be added to Net Rate bookings, Interline Bookings, Prizewinner, Casino, Complimentary Cabins, Seminar at Sea, Group Bookings. Ineligible Cruise bookings with reduced flights are subject to cancellation at the Celebrity Cruises sole discretion Offer Terms & Conditions can be found at: www.celebritycruises.com/gb The promotion only applies to bookings made in GBP and Euro currency via UK and Irish travel agents or the Celebrity Cruises UK Call Centre and www.celebritycruises.com/gb/flights-by-celebrity. For general booking conditions including advice on ATOL/ABTA protection, “All Included” terms and conditions and applicable ships and sail dates, combinability restrictions, promotional terms and conditions, cancellation charges & other information, please visit www.celebritycruises.com/gb or contact your travel agent. RCL Cruises Ltd t/a Celebrity Cruises (company number 07366612) with registered office address at Building 7, The Heights, Brooklands, Weybridge, Surrey KT13 0XW.

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CRUISES FROM SOUTHAMPTON

Our revolutionary Edge series ship, Celebrity Apex, sails from Southampton, exploring Europe's must-see destinations.

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Get at least 30% off your first and second guests' cruise fare. Plus, book now and get up to $200 onboard spend per room.

Hong Kong Cruises

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  • Hong Kong Port Guide

Hong Kong Shore Excursions

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Hong Kong Cruise Port Guide

You will immediately be swept away in the boundless energy of Hong Kong. This once-sleepy harbor town has blossomed into an international trade hub and fascinating departure port for cruises to Asia . The city is globally renowned for its rich culture, Confucian traditions, and incredible Michelin-star rated restaurants.

Cruise from Hong Kong to the beautiful Vietnamese coast, where you can explore the ancient city of Hue, or to Taipei, the modern Taiwanese capital. Explore traditional cultural heritage sites in Kyoto, or Majestic Mt. Fuji while in Japan. Bask in the sun on the white sandy beaches of Subic Bay, Philippines, or marvel at the Reclining Buddha at the Wat Pho temple in Bangkok. Embark on a luxury cruise to or from Hong Kong with Celebrity Cruises.

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View All Cruises To & From Hong Kong

Featured destinations on cruises from hong kong.

Many cruises incorporating Hong Kong also call at bustling Hanoi, capital of Vietnam and a city immersed in culture and history. Hue is another popular port of call, where you’ll learn more about Vietnam’s past on a visit to the Dai Noy Citadel, a magnificent walled fortress. Nha Trang, meanwhile, is a buzzing coastal resort and vibrant beach town, famous for its diving and nightlife. In Ho Chi Minh City, the vibrant economic center of the country, you can visit the extraordinary War Remnants Museum and explore temples where incense hangs heavy in the air.

Bangkok, Thailand

Tempt your best sense of adventure and relaxation all at once in the magical city of Bangkok, Thailand. Bangkok is famous for its spicy street food, but it also has eight Michelin-starred restaurants that offer world-renowned international dining experiences. Make sure to see the 150-foot reclining Buddha statue at the Wat Pho temple, where you can also get an amazing Thai massage treatment on site. For great views and quick, efficient transport around the city, ride the Sky Train. Then take an exhilarating trip around Chatuchak Market, which provides immense options for shopping from thousands of vendor stalls and merchants. 

Singapore is one of the most sophisticated and modern cities on earth, with a culture that seamlessly integrates western and eastern traditions. You’ll find world-class luxury shopping on Orchard Road, authentic local cuisine in Chinatown or Little India, and impeccably manicured garden spaces and parks. At the Gardens by the Bay, visit the incredible Cloud Forest, an indoor domed biosphere showcasing indoor waterfalls and exotic plant species. Gaze up at the vertical gardens at Supertree Grove, and head up to the Supertree Observatory for dizzying views down over the Marina Bay waterfront. There are more dazzling views of Singapore from the oval-shaped observation deck on the 57th floor atop the iconic Marina Bay Hotel.   

Our Ship Sailing Out of Hong Kong

Celebrity solstice, why sail from hong kong with celebrity cruises.

When you sail from Hong Kong with Celebrity, you enjoy a luxurious experience in the setting of a chic, contemporary ship. On board Celebrity Solstice, you can treat yourself to blissful days at sea in the world-class spa, bask around the shimmering pool, or enjoy some sun at The Lawn Club. For an exclusive, premium experience, book The Retreat, where exquisite dining, concierge service, and stunning all-suite accommodations are waiting for you. 

Celebrity’s Asia cruises from Hong Kong offer overnight port stays, culturally unique itineraries, luxury shopping opportunities, and modern amenities on board. From some of the world’s most iconic cuisines to white sand beaches, paddleboat rides through the jungle, and tours of Shinto shrines, this is an experience of a lifetime. Book your Asia cruise from Hong Kong on Celebrity Solstice and embark on an adventure that will stimulate all the senses.

Hong Kong Port Facilities & Location

When you board a cruise from Hong Kong, you’ll leave from the sleek Kai Tak Cruise Terminal. Arrive a little early before your departure time to explore the largest rooftop garden in the city, conveniently located within the cruise terminal. If you need to exchange currency, there’s a station within the terminal as well as ATMs and complimentary WiFi.

Top Sights & Attractions for Cruises to Hong Kong

A tram up to The Peak is a must-do activity before departing on a Hong Kong cruise. A 360-degree view of the city is promised from the top, and you’ll be amazed by the port and the Hong Kong skyline opening up before you. At the top, restaurants and shopping offer plenty to do after you’ve taken in the view.

Man Mo Temple

As one of the oldest temples in Hong Kong, Man Mo Temple was built in the 1800s and offers a stark contrast among Hong Kong’s modern, sleek skyline. Inside, this ornate temple glows with red and gold altars honoring the gods of war and literature. Take a tour and pause to reflect at this national monument.

Victoria Harbour

A walk along Victoria Harbour is a must for travelers itching to experience the magic of Hong Kong. There are different ferry experiences at the harbor throughout the day. Walk along the Tsim Sha Tsui Promenade for an afternoon stroll on the way to cultural attractions like the Hong Kong Museum of Art and the Hong Kong Cultural Center.

Learn More About Hong Kong Shore Excursions

Top things to do in hong kong, see the tallest outdoor buddha in the world.

Po Lin Monastery is one of Hong Kong’s most famous experiences. At over 100 feet tall, the seated Buddha is the tallest of its kind and is an enduring religious site that Buddhists all over the world flock to. It’s a beautiful place to walk in quiet and burn incense as a sign of worship and respect. Take in the elaborate carvings, decorations, and golden Buddha statues as you walk through the monastery.

Enjoy a Symphony of Lights

Board a nighttime ferry boat at Victoria Harbour for a ride across the port of Hong Kong, where a stunning lightshow will amaze you. Laser lights dance across the skyline from the city’s tallest skyscrapers while synced up with music, similar to light shows in Singapore and other metropolitan destinations. You’re sure to be wowed by this dramatic spectacle.

Shop at Temple Street Night Market

When you’re ready to go shopping for souvenirs and antiques, look no further than the massive Temple Street Night Market, which is one of the largest markets in the city. Temple Street personifies the Hong Kong market experience. If you’re feeling daring, haggle with your vendor to snag a great deal on a souvenir.

Where should I eat in Hong Kong?

Foodies will find paradise in Hong Kong, where there is no shortage of restaurants and types of cuisine to choose from. Here are a few spots you might try before you board a cruise from Hong Kong:  Neighborhood 61-63 Hollywood Rd Consistently rated one of the best restaurants in Hong Kong, it’s best to book a dinner at Neighborhood a few weeks in advance. It’s an intimate space that utilizes high-quality ingredients for deceptively simple dishes like octopus ragu and handmade pasta. Neighborhood blends Cantonese flavors with experimental presentation. The menu changes weekly, so your meal is sure to be memorable.

Mak’s Noodle 77 Wellington Street, Central Hong Kong Craving traditional Cantonese wonton noodles? Head to the Michelin-rated Mak’s Noodles, where you can tuck in to your heart’s content. Tim Ho Wan 9-11 Fuk Wing St. Sham Shui Po There are plenty of options for dim sum in Hong Kong, but Tim Ho Wan’s is one of the most budget-friendly, and classy dim sum joints you’ll come across. Locals and visitors flock to Tim Ho Wan’s every day. Try the barbeque pork buns or enjoy the har gow (steamed shrimp dumplings). For vegetarians, the steamed vegetarian dumplings and the steamed egg cake are great options. 

RyuGin ICC Building Dinner and a skyline view of the harbor of West Kowloon is a standard evening at the luxe RyuGin in Hong Kong, located on the 101st floor of the International Commerce Centre (ICC) building. The food is traditionally Japanese and includes a ten-course, seasonal Kaiseki menu for the freshest possible experience.

Fineprint 38 Peel Street When you need a coffee break or a small bite, Fineprint is an Australian-run cafe where you can buy an egg sandwich, avocado toast, or a pastry and a cappuccino. It’s different from the traditional Cantonese fare in the area, providing a quick break from exploring the city. At night, they serve wine, spirits, and a limited evening menu.

What’s the culture and history of Hong Kong?

People have lived in the area we now know as Hong Kong for thousands of years. Settlement dates back to the Chinese Han Dynasty and earlier. Hong Kong Island became a British colony in the mid-19th century during the First Opium War. From then on, Hong Kong grew in size and international prestige and today serves as an important port city and a center of trade and commerce for the world. 

Culturally, the British colonization of Hong Kong is evident in its architecture. Hong Kong has a fascinating mix of modern buildings, ancient temples, and other Chinese historic sites. You’ll see everything from densely clustered high-rise blocks to serene parks and temples.

Where can I go shopping near the Hong Kong cruise port?

There are some shops within the terminal for picking up quick gifts and souvenirs before you sail. But this is Hong Kong, a city dedicated to retail. If you’re looking for a shopping experience accompanied by flashing neon signs and the chaos of the city all around you, Causeway Bay is a popular shopping district. Yau Ma Tei Wholesale Fruit Market is a spot for fresh, wholesale fruits and vegetables. For boutique shopping and malls, head over to the Central District, where more upscale brands have shops in Hong Kong.

How can I get around Hong Kong?

The MTR, or Mass Transit Railway, is lauded as one of the most efficient and clean underground railway systems in the world. The MTR is one of the quickest ways to get around the city. Taxis are abundant, too, and fairly cheap for getting from point A to point B. There are also free shuttle buses from the cruise port to various shopping areas in the city, each located near a central MTR station. Ferries are used to reach the Outlying Islands just beyond the city. 

What are the local currency and tipping customs?

The Hong Kong Dollar (HK$) is the official currency, and you’ll get a better exchange rate if you don’t exchange currency at the airport or a hotel. Credit cards like Visa, AmEx, and MasterCard are widely accepted in Hong Kong. Tipping is expected at hotels, but it’s not common to tip anywhere else in China, such as in bars or restaurants. Don’t leave a tip after a taxi ride, either, unless you have extra change and want to be polite. Enthusiastic haggling is fair game in Hong Kong, particularly at local markets and stalls.

Find Cruises to China's Hong Kong Port

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  21. Hong Kong Cruise: Best Cruises from Hong Kong

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