check travel document status uk

Updating and proving your pre-settled or settled status

This advice applies to England. See advice for See advice for Northern Ireland , See advice for Scotland , See advice for Wales

After you’ve applied to the EU Settlement Scheme, the Home Office will email you a letter to tell you what status they’ve given you. This is known as your decision letter.

Find out what to do if you disagree with the decision .

If you’re waiting for a decision on your application to the EU Settlement Scheme 

If you've applied to the EU Settlement Scheme, you still have the right to live and work in the UK while you’re waiting for a decision. You can prove your rights in the UK using both:

your passport or national ID card 

your EU Settlement Scheme application certificate - you would have been emailed your certificate when you applied

Your application certificate might have been emailed to you when you applied, or it might be on your online account - it depends when you applied. If your certificate is online, you can get a share code on GOV.UK .

Your employer will need to use the Employer Checking Service to confirm your right to work.

Viewing your status

After you get your decision letter, you can view your pre-settled or settled status online on GOV.UK.

If you’re from the EU, EEA or Switzerland, you will not get a card showing your pre-settled or settled status - your status is only online.

Viewing your child’s status

Your child will have their own online status. To view your child’s status on GOV.UK, you’ll need the email address or phone number you used when you did their application.

Proving your right to work or rent

If you want to show someone your status, you can get a share code on GOV.UK . It's a good idea to print or write down the code when you get it.

You can give your share code to someone who needs to check your status - for example, a landlord or an employer.

This code is only valid for 30 days - if it isn’t used within the 30 days you will need to get a new one. Your decision letter is not proof of your status. 

Landlords, employers and local councils can check your status online if you give them a share code.

If your employer or landlord checked your status before 1 July 2021 and they want to do it again, this could be discrimination - unless they’re doing it for all their employees or everyone who rents from them. Talk to an adviser if you think you’ve been discriminated against.

If you think the Home Office made a mistake about your immigration status

You can fill in a form to tell them they’ve got the wrong information - for example if it’s out of date. Find out how to tell the Home Office they’ve got the wrong information about your status on GOV.UK .

Proving your right to enter the UK

What you need to show depends on what citizenship you have.

If you’re an EU, EEA or Swiss citizen

When you enter the UK, you'll need to show an identity document linked to your online status - for example, your passport or national identity card.

If you enter the UK using your passport, you can scan it yourself using the ‘eGates’ at airports. If you use your identity card, you’ll need to show it to an immigration officer.

You can check or change the identity document linked to your status on GOV.UK .

If you’re a citizen of a country outside the EU, EEA or Switzerland

You might have got an EU Settlement Scheme biometric residence card when you were given pre-settled or settled status. If you have one, make sure you take it with you when you travel - you need it to enter the UK.

If you don’t have an EU Settlement Scheme biometric residence card, the rules depend on whether you have:

an EEA biometric residence card

a biometric residence permit

If you have an EEA biometric residence card

If you have pre-settled or settled status, you can still use your EEA biometric residence card to enter the UK until it expires. However, EEA residence cards are being replaced by EU Settlement Scheme residence cards.

It’s a good idea to swap your EEA residence card for an EU Settlement Scheme residence card. You can swap your original card for an EU Settlement Scheme residence card on GOV.UK . Make sure you choose ‘biometric residence card’ and not ‘biometric residence permit’ when you apply.

You can’t use your original EEA biometric residence card to enter your EU, EEA or Swiss family member’s country anymore - you’ll need to check if you need a visa. 

Biometric residence cards

A biometric residence card is a credit card-sized document. It’ll have the title ‘residence card’.

If you have a biometric residence permit

If you have a permit to stay in the UK for a reason not related to the EU or EEA, for example as a student or skilled worker, you can still use your permit to enter the UK.

If you have pre-settled status or settled status, you can  swap your permit for an EU Settlement Scheme biometric residence card on GOV.UK .

You might want to swap your permit for a residence card if:

your original permit doesn’t show you have ‘indefinite leave to remain’ or ‘settlement’

your original permit says you have 'no recourse to public funds'

your original permit is about to expire

The EU Settlement Scheme biometric residence card will make it easier for you to enter the UK when you travel. If you have settled status it will also show you have the right to claim benefits.

Biometric residence permits

A biometric residence permit is a credit card-sized document. It’ll have the title ‘residence permit’.

Proving your right to claim benefits

What you need to do depends on whether you have settled or pre-settled status.

If you have settled status

You have the same right to claim benefits as UK citizens. 

When you go for your interview at the Jobcentre you’ll need to prove you have settled status. You can do this by either:

printing a copy of your settled status decision letter

giving the Jobcentre a share code so they can view your settled status online - you can get a share code on GOV.UK

If the Jobcentre asks you for more evidence or says they can’t verify your settled status, talk to an adviser .

If you have pre-settled status

You don’t automatically have the right to claim benefits. You must show you have a ‘right to reside’. You might have a right to reside for different reasons - for example, because of things like your work or your family. Check if you have the right to reside .

When you go for your interview at the Jobcentre you’ll need to prove your pre-settled status and your right to reside. 

You can prove you have pre-settled status by either:

printing a copy of your pre-settled status decision letter

giving the Jobcentre a share code so they can view your pre-settled status online - you can get a share code on GOV.UK

You'll also need to give the Jobcentre evidence that you have a right to reside. If you’re working, your evidence could be your payslips and contract of employment.

If the Jobcentre say they can’t verify your pre-settled status, talk to an adviser .

The DWP might ask for proof of your pre-settled status or settled status by adding a message to the journal section of your online account. You should check your journal regularly to make sure you don’t miss any messages.

You can give the DWP your share code as evidence - you can get a share code on GOV.UK .

If the DWP ask for proof of your status, you must give it to them within 1 month. Your payments might be stopped if you miss the 1 month deadline. 

If your payments are stopped and you still don’t give the DWP proof of your status, you might have to reapply for Universal Credit .

Keeping your status up to date

Make sure you keep your online status up to date.

It's important to keep your online status up to date. If you don't, you might not be allowed to enter the UK.

You will need to update your online status if:

you renew or replace the identity document you used to apply - for example, if your passport expires

you change your name - for example, if you get married 

you change your address, phone number or email address - your contact details need to be up to date so you can view or share your status

you want to change your identity document or add another one

You might want to add another identity document so you can use it to travel - for example, if you applied using your national ID card but want to travel using your passport.

You can add or change your identity document using your online UK Visas and Immigration account. You might be asked to send your passport or national identity card to the Home Office.

It will be a number of weeks before you can log in with your new identity document details - make sure you keep the details of your old one until then. 

When you add a new identity document to your online status, you’ll need to sign in using that identity document in the future.

Don’t worry if you can’t see your old identity document on your account. It’s still there, but the system might only show the most recent one you’ve added.

You can update your online status on GOV.UK .

If you don’t get confirmation after you've updated your online status, or you’ve been waiting longer than 4 weeks, contact the EU Settlement Scheme Resolution Centre .

Switching from pre-settled to settled status

You can apply to change from pre-settled status to settled status when you’re eligible. Find out how to switch to settled status .

If you can’t access your online status

You might not be able to access your online status if you:

can’t access the email address or phone number you used to set up the account any more 

changed the passport or identity document you use in your account

You can contact the EU Settlement Scheme Resolution Centre and they will be able to recover your account and share your status for you.

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Page last reviewed on 01 July 2021

• Last updated: 01 April 2024 04:53

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Guidance: Using your UK Visas and Immigration account

Uk visas immigration.

You can use your UKVI account to sign in to services which allow you to:

• view and prove your online immigration status (also known as an eVisa)
• keep your details up to date

Your UKVI account

You have a UKVI account if you:

• applied to the EU Settlement Scheme
• applied for a visa and used the UK Immigration: ID Check app
• created one when applying for a visa (youll have received a UKVI account confirmation email)

You do not have a UKVI account if you went to a Visa Application Centre (VAC) or Service Support Centre (SSC) to prove your identity when applying for a visa.

View and prove your immigration status

You can sign in to the online View and Prove service using your UKVI account details.

Use this service to view your eVisa and check what rights you have in the UK, for example your right to work or claim benefits.

You can also use this service to prove your status to others, such as employers, landlords or education providers, by generating a share code which gives them time-limited access to relevant data.

Youll need to provide this share code, along with your date of birth, to the person who needs to check your information.

Where we provide automatic access to your immigration status

Some government departments and public authorities can automatically access your immigration status information. Currently, this includes the Department for Work and Pensions (DWP), the Driver and Vehicle Licensing Agency (DVLA), HM Revenue and Customs (HMRC), Social Security Scotland and NHS England and Wales and Islington Council.

You do not need to share your status to be able to access these services. Departments will confirm your identity and then access the information directly.

If the organisation does need to see your status, theyll inform you and youll be able to use the View and Prove service to share your immigration status information with them.

Updating your details

Tell us if your travel document or personal details change.

Its important that you keep your personal details on your UKVI account up to date so you can continue to access your account, and to avoid any unnecessary delays at the UK border.

You can update your details through the update your UK Visas and Immigration account details service or by using the update details function in the View and Prove service.

Youll need to update your details if there are changes to:

• your ID document, passport or travel document
• your account sign in details (email address and phone number)
• your name or nationality
• your home or postal address

Once youve updated your details, youll need to use your new details to access your account.

You can also use the update details service to tell us about a change to your address or contact details (if these are different to your sign in details).

If you have a Biometric Residence Permit (BRP) or Biometric Residence Card (BRC), find out how to update your details .

Crossing the UK border

If you have a UKVI account, well digitally check your information on arrival. You will not usually need to prove your status when crossing the border.

If you also hold a BRP or BRC, you should always carry it with you as you may need to show this to your carrier (for example airline or transport provider) or at the border.

Make sure the document you travel on is registered to your UKVI account. Update your details if you plan to travel on a different document (for example a new passport).

When you tell us of a new document your old document will remain linked to your account, and if its still valid you can use either document to travel.

If you have told us of a new document but are still awaiting confirmation that your account has been updated, you should carry your old document as well if possible.

If you hold multiple travel documents, for example a passport and an identity card, or two passports, you should ensure that you register all the documents that you intend to use for travel purposes.

Using an identity card to enter the UK

EU, EEA and Swiss citizens need a passport to enter the UK.

You can also use your national identity card to enter the UK until at least 31 December 2025 if you:

• have pre settled or settled status under the EU Settlement Scheme
• applied to the EU Settlement Scheme (other than as a joining family member) but have not received a decision yet
• hold an EUSS family permit
• hold a Frontier Worker permit
• are an S2 healthcare visitor
• are a Swiss national who holds a Service Provider from Switzerland visa

If you have status under the EUSS or a frontier worker permit and you hold a national identity card that you intend to use for travel, you should ensure that the identity card is registered to your UKVI account.

Read further guidance on what documents youll need to enter the UK.

Help accessing your UKVI account

If you need help accessing or using your UKVI account, including accessing your eVisa and proving your rights, contact the UKVI Resolution Centre .

The Resolution Centre provides telephone and email support to all account holders. Support includes:

• helping you access or recover your account
• helping you update your personal details
• sharing your status on your behalf, if you are unable to do so yourself

How we protect your data

You can find information on how the Home Office uses and protects your personal data by reading the following privacy notices:

• Borders, immigration and citizenship
• View and Prove

Added information on who has a UKVI account.

Added Islington Council to list of government departments and public authorities that can provide automatic access to immigration status.

View the original news story

Related Articles

• Guidance: Using your UK Visas and Immigration account Tuesday, 19 Jul
• Guidance: Using your UK Visas and Immigration account Thursday, 25 Aug
• Guidance: Using your UK Visas and Immigration account Wednesday, 9 Nov
• Guidance: Using your UK Visas and Immigration account Thursday, 26 Jan
• Guidance: Using your UK Visas and Immigration account Sunday, 10 Sep

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How Long Does It Take To Receive A Travel Document In The UK

Published: November 1, 2023

Modified: December 28, 2023

by Sophey Mashburn

• Plan Your Trip

Introduction

Traveling can be an exciting and transformative experience, allowing us to explore new cultures, embrace different perspectives, and create lasting memories. However, when it comes to traveling abroad, having the right travel document is essential. In the United Kingdom (UK), there are various types of travel documents that individuals may need, depending on their circumstances and destination.

Whether you are a UK citizen applying for a passport for the first time, a resident seeking to renew your travel document, or a foreign national in need of a visa, understanding the processing times for travel documents is crucial for planning your travel arrangements and avoiding unnecessary stress. While the exact processing times can vary depending on the type of travel document and several other factors, having a general idea of the timeline can help you better prepare and manage your expectations.

In this article, we will delve into the processing times for different types of travel documents in the UK, explore the factors that can affect these processing times, highlight the application process, and provide insights on how to check the status of your application. So, let’s dive in and discover how long it takes to receive a travel document in the UK!

Background on travel documents in the UK

In the UK, travel documents serve as proof of identity and nationality, allowing individuals to travel internationally. The most common travel document for UK citizens is the passport. A passport is a globally recognized travel document that verifies the bearer’s identity and citizenship and facilitates travel across international borders.

For individuals who are not eligible for a passport, there are other types of travel documents available. These include the Certificate of Identity, which is issued to stateless individuals or refugees residing in the UK, and the Convention Travel Document, issued to non-UK nationals who are unable to obtain a passport from their home country but have been granted permission to remain in the UK.

In addition to these travel documents, foreign nationals visiting or residing in the UK may need a visa to enter the country. A visa is a legal endorsement obtained from the relevant UK authorities, granting permission for a specific purpose of travel, such as tourism, work, or study. The processing time for visas can vary depending on the type of visa and the applicant’s circumstances.

It is important to note that travel document requirements and processes may change over time, so it is always recommended to refer to the official government websites or consult with relevant authorities to ensure you have the most up-to-date information before applying.

Now that we have a basic understanding of the different types of travel documents in the UK, let’s explore the processing times for these documents and the factors that can impact these timelines.

Processing times for different types of travel documents

The processing times for travel documents in the UK can vary depending on the type of document and several other factors. It is important to note that these processing times are indicative and may change based on fluctuating demand, security checks, or other unforeseen circumstances. However, they can provide a general idea of the timeline involved.

1. Passports: The processing time for a passport application in the UK is usually around 3 to 6 weeks. However, this may vary during peak travel seasons or in exceptional circumstances. For urgent cases, you can apply for the Fast Track or Premium service, which offers expedited processing for an additional fee.

2. Certificate of Identity: The processing time for a Certificate of Identity can take up to 6 months. This is due to the complex nature of the documentation and the verification process involved in determining the applicant’s status as a stateless individual or refugee.

3. Convention Travel Document: The processing time for a Convention Travel Document varies and can take up to 10 weeks. This includes the time required for verification of the applicant’s immigration status and granting permission to travel using this document.

4. Visas: The processing time for UK visas can vary significantly depending on the type of visa, the applicant’s circumstances, and the country of application. Typically, visa processing can take anywhere from a few weeks to several months. It is advisable to check the specific visa category and consult the relevant authorities or immigration services for accurate processing time estimates.

It is important to apply for your travel document well in advance to ensure ample time for processing and to avoid any last-minute disruptions to your travel plans. The processing times mentioned above are approximate and can vary, so it is essential to refer to the official government websites or consult with relevant authorities for the most up-to-date information pertaining to your specific travel document.

Now that we understand the processing times for different travel documents in the UK, let’s explore the factors that can affect these processing times.

Factors that can affect processing times

Several factors can impact the processing times for travel documents in the UK. It is important to be aware of these factors to better understand why processing times may vary and to plan accordingly. Here are some key factors that can affect the processing times:

1. Peak seasons and demand: During peak travel seasons, such as holidays or summer vacation periods, the demand for travel documents can significantly increase. This influx of applications can result in longer processing times as the authorities handle a higher volume of requests.

2. Completeness and accuracy of application: One of the most crucial factors is the completeness and accuracy of the application. Any missing or incorrect information can lead to delays as the authorities may need to seek clarification or request additional documents. It is important to carefully review the application form and provide all the required supporting documentation to avoid unnecessary delays.

3. Security checks: The security of travel documents is paramount. As a result, the authorities conduct thorough security checks on all applications. These checks can involve verifying information against databases, conducting background checks, and ensuring that the applicant meets the necessary requirements. Depending on the complexity of these security checks, processing times may be prolonged.

4. Unforeseen circumstances: Sometimes, unforeseen circumstances such as natural disasters, political unrest, or public health emergencies can disrupt normal processing times. In such cases, the authorities may need to prioritize urgent or essential cases, leading to delays for other applications.

5. Embassy or consular closures: If you are applying for a travel document outside of the UK, it is important to consider embassy or consular closures, particularly during public holidays or local events. These closures can impact the processing times as the authorities may not be able to process applications during these periods.

It is essential to keep these factors in mind when applying for a travel document and to plan your application timeline accordingly. While some factors are beyond your control, ensuring the accuracy and completeness of your application can help minimize delays. By being proactive and allowing sufficient time for processing, you can help ensure a smoother and stress-free experience when obtaining your travel document.

Now that we understand the factors that can affect processing times, let’s explore the application process for travel documents in the UK.

Applying for a travel document in the UK

When applying for a travel document in the UK, it is important to follow the correct procedure to ensure a successful application. Here are the general steps to apply for a travel document:

• Gather required documents: Start by gathering all the necessary documents for your specific travel document. This may include completed application forms, proof of identity and citizenship, photographs, supporting documentation, and any additional requirements specific to your situation. Check the official government website or contact the relevant authorities to ensure you have all the required documents.
• Complete the application form: Fill out the application form accurately and completely. Ensure that all the information provided is correct and matches the documents you are submitting. Any discrepancies or mistakes may lead to delays in processing your application.
• Submit your application: Once you have gathered all the required documents and completed the application form, submit your application through the designated channels. This can normally be done online or by mail. Pay any applicable fees and ensure that your application is securely packaged and sent to the correct address.
• Attend any necessary appointments: Depending on the type of travel document and your circumstances, you may be required to attend an appointment for biometric data collection, an interview, or other verification procedures. Follow the instructions provided by the authorities and attend any required appointments on time.
• Track your application: Utilize the tracking systems provided by the authorities to monitor the progress of your application. This will allow you to stay updated on its status and any additional documentation or actions required from your end.
• Keep copies of all documents: It is important to keep copies of all the documents you submit with your application for your records. This will be helpful in case any documents are lost or in case you need to refer to them at a later stage.
• Wait for the decision: After submitting your application, it is time to patiently wait for a decision. The processing times for travel documents can vary, but typically, you will receive a notification once a decision has been made on your application.
• Collect your travel document: If your application is approved, you will be notified to collect your travel document. Follow the instructions provided, such as collecting it in person or receiving it by mail, depending on the type of document and the options available.

It is important to note that these steps are a general guideline, and the application process may vary depending on the type of travel document and your specific circumstances. It is always recommended to refer to the official government website or consult the relevant authorities for detailed and up-to-date instructions before applying for a travel document.

Now that you know how to apply for a travel document, let’s explore how to check the status of your application.

Checking the status of your application

After submitting your application for a travel document in the UK, it is natural to want to know the progress and status of your application. Fortunately, there are methods available to check the status of your application and stay informed. Here are some ways to do so:

• Online portals: Many government agencies and visa processing centers provide online portals where you can log in and track the progress of your application. These portals typically require you to create an account and enter specific information regarding your application, such as your application reference number.
• Helpline or customer service: If you prefer a more direct approach, you can contact the helpline or customer service of the relevant authority for updates. They will be able to assist you with queries and provide you with information regarding the status of your application. Be prepared to provide them with your application reference number or any other relevant details for verification.
• Email or SMS notifications: Some authorities send email or SMS notifications regarding the progress of your application. These notifications can keep you informed about any updates, such as when your application is received, being processed, or when a decision has been made. Make sure to check your email inbox or SMS messages regularly for any updates.
• Application tracking services: In specific cases, such as visa applications, you may have the option to use third-party application tracking services. These services allow you to track the status of your application using your application reference number or passport number. However, be cautious when using third-party services and ensure their legitimacy and reliability before providing any personal information.
• Consulting an immigration lawyer or advisor: If you have concerns or specific questions about your application, you may consider consulting an immigration lawyer or advisor. They can provide expert guidance and assist you in checking the status of your application through their professional channels.

Regardless of the method you choose to check the status of your application, it is important to remain patient during the process. Depending on the type of travel document and various factors, the processing times can vary. If you have not received a decision within the estimated processing time, it is advisable to contact the relevant authority for further assistance and clarification.

Now that you know how to track your application, let’s explore the timeline for receiving a travel document in the UK.

Timeline for receiving a travel document

The timeline for receiving a travel document in the UK can vary depending on the type of document, the processing times, and individual circumstances. While it is important to note that these timelines are approximate and subject to change, having a general understanding can help you plan your travel arrangements accordingly. Here is a general timeline:

• Submission of application: The timeline begins from the day you submit your application for a travel document. This can be done online, by mail, or in person, depending on the type of document and the options available. Ensure that you submit all the required documents and pay any applicable fees at this stage.
• Processing time: The processing time will vary depending on the type of travel document. Generally, the processing time for passports in the UK is around 3 to 6 weeks. However, it may take longer during peak travel seasons or in exceptional circumstances. For other travel documents such as Certificates of Identity or Convention Travel Documents, the processing times can be longer, ranging from a few months to several weeks.
• Biometric data collection or interview: Depending on the type of travel document and your circumstances, you may be required to attend an appointment for biometric data collection or an interview. This step may add additional time to the overall process, and it is important to attend the appointment as scheduled.
• Decision notification: Once a decision has been made on your application, you will be notified of the outcome. This notification can be through email, mail, online portal, or SMS, depending on the method chosen during the application process. The duration between the decision and notification can vary, but it is typically within a few days to a couple of weeks.
• Collection or delivery of travel document: After receiving the decision notification, you will be instructed on how to collect or receive your travel document. This can involve collecting it in person, having it mailed to your address, or using a designated collection point. Depending on the method chosen, the duration for the physical receipt of the document can vary, ranging from a few days to a couple of weeks.

It is important to keep in mind that these timelines are approximate and can vary depending on various factors, including the type of travel document, the processing times, the accuracy and completeness of your application, and unforeseen circumstances. To ensure a smooth and timely process, it is recommended to apply for your travel document well in advance of your intended travel dates and to follow the instructions provided by the relevant authorities.

Now that we have covered the timeline for receiving a travel document, let’s conclude.

Obtaining a travel document is a crucial step for individuals wishing to travel internationally from the UK. Understanding the processing times and procedures can help you plan your travel arrangements effectively and minimize any potential stress or delays. In this article, we have explored the various types of travel documents in the UK, including passports, Certificates of Identity, Convention Travel Documents, and visas. We have also discussed the factors that can influence processing times, such as peak seasons, application completeness, security checks, and unforeseen circumstances.

When applying for a travel document, it is important to gather all required documents, complete the application accurately, and submit it through the designated channels. Tracking the status of your application through online portals, helplines, or email/SMS notifications can keep you informed about the progress. Throughout the process, it is essential to remain patient and allow sufficient time for processing and decision-making.

Finally, we outlined a general timeline for receiving a travel document, starting from the application submission to the collection or delivery of the document. It is important to note that these timelines are approximate and can vary based on individual circumstances and processing times. Therefore, it is advisable to apply well in advance of your intended travel dates and consult official government websites or authorities for the most up-to-date information.

By understanding the application process, tracking the status of your application, and allowing ample time for processing, you can ensure a smoother experience when obtaining your travel document and be well-prepared for your journey. Remember to always check the official government websites or consult with relevant authorities for the most accurate and current information regarding travel documents in the UK.

Now go ahead, follow the necessary steps, and get ready to embark on your exciting travel adventure with the peace of mind that comes from having the right travel document in hand!

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