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Supplier Agent Portal

Supplier contact info for agents.

Contact the OneSource Help Desk at 800-544-9032 or use the chat feature available on their website for technical support.

How to Register

• From your Agent Dashboard, select ‘Forms’ from your dash menu and choose ‘Supplier Request Form’
• Select ‘One Source (Princess)’

An Archer Travel staff member will add you to OneSource and send you an e-mail with further instructions. Please check your spam/junk folder if you do not receive anything as sometimes our e-mails end up there.

About OneSource

OneSource gives you access to three cruise lines listed below as well as Princess Academy and POLAR online :

• Princess Cruises
• Cunard Cruises
• Holland America 

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Princess Cruises Travel Agent Resources

Princess Cruises, a Carnival Corp. brand, is an upscale cruise line that focuses on relaxed cruise vacations and destination-rich itineraries. The line has 15 ships (16 as of 2024), ranging in size from 2,000 passengers to 3,660 (4,300 as of 2024). All ships are equipped with a high-tech system called OceanMedallion, which replaces key cards with token-sized discs that can be used to open doors, pay for drinks and retail purchases, and more.

Destinations Visited Princess Cruises sails all over the world with itineraries visiting ports in Asia, Alaska, the Caribbean, Europe, Canada & New England, Hawaii, Mexico, Central America & the Panama Canal, Tahiti and the South Pacific, Australia and New Zealand. The line also offers cruises that pass through the Antarctic and sails at least one World Cruise a year.

Princess Travel Agent Login

The Princess Cruises travel agent portal, or Princess OneSource, provides a comprehensive suite of tools and resources to help travel advisors learn about and sell Princess Cruises.

Among the tools travel advisors can find on Princess' OneSource are:

• Princess' Polar Online booking platform
• 24/7 library of marketing materials, including customizable flyers and digital ads, logos, photos and videos
• Princess Cruises travel agent training academy
• The most current travel advisor cruise rates
• Flight booking tool
• Weekly newsletter
• Detailed sales reports that help identify market opportunities, seasonal patterns and emerging sales trends
• Online chat support

Travel advisors can also take advantage of Princess' Partner Support system (via phone and email ), which provides support for things such as fare option and promotion combinability verification, status of refunds, commission inquiries, updating of bookings with new promotions, and assistance with OneSource, POLAR Online and new agency registrations questions.

Princess Cruises Travel Agent Education Program Travel advisors can learn more about Princess Cruises via the Princess Cruises training academy (called OneSource Academy), which can only be accessed via Princess Cruises' agent portal, OneSource.

As advisors move through the Princess Academy, they rank higher and earn more rewards.

As an example, advisors who complete five courses in the Princess Cruises travel agent training program are considered First Officers. Those who complete 11 courses are Staff Captains; 18 courses earns a Captain designation; and 25 courses earns advisors Commodore status.

Status also earns advisors Continuing Education credits with The Travel Institute and the Association of Canadian Travel Agencies (ACTA), and CLIA credits toward an ACC or MCC.  For instance, reaching First Officer status earns advisors 2 CEUs with ACTA, while getting to Commodore status earns advisors 10 CEUs with the Travel Institute, 8 with ACTA, and 10 with CLIA.

Other perks that can be earned as advisors move through OneSource Academy include Princess Captain's Circle benefits (gold for First Officer, Ruby for Staff Captain, Platinum for Captain, Elite for Commodore); a Commodore Marketing Kit; priority placement in Princess' Travel Advisor Locator; and more.

Princess Cruises Travel Agent Rates & Fams Princess Cruises travel agent rates can be found on OneSource, but generally work like this: for every four deposited agency client bookings made within the last 365 days, the agency is eligible for one travel advisor bookings, up to a maximum of 50 travel advisor rate bookings within a 12 month period.

Princess also offers limited-time, special rate cruises on a seasonal basis, which agents can use for a balcony stateroom and pay only for taxes, fees and port expenses (as well as onboard expenditures and amenity bundle upgrades).

As for fams, Princess occasionally offers Seminar at Sea (discount rate/hosted) trips or hosts advisors on inaugurals. Both are invite-only. Interested advisors should contact their BDM to find out more. 

Princess Cruises Travel Agent Sales Reps In the Americas, Princess Cruises has 31 business development managers covering the United States and Canada, as well as five BDMs covering charters, incentives and national accounts.

Princess Cruises Travel Agent Marketing Assistance Travel advisors can find a plethora of marketing support on Princess' OneSource travel agent portal, including access to customizable flyers, social media tools, digital logos, photos and videos and more.

Princess also offers a "generous" coop program and the line's BDMs can set up individual agency training, as well as collaborate on marketing plans or offer design team assistance.

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For three days only, Virgin is opening its status match program to members of airline and hotel loyalty programs.

The all-star lineup was led by "Ted Lasso" star and Sun Princess godmother Hannah Waddingham. 

Only guests staying in the new Sanctuary Collection stateroom category will have access to the Sancutary. 

Three host agency execs spoke to TMR about the growing appeal of river cruises.

Nine Star Princess cruises have been cancelled because of the delay. 

Carnival Corp. made it very clear that travel agencies and advisors must also comply with the new law in their own marketing.

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‘Weak’ Macron warned heavy borrowing risks sparking French crisis

President must close €50bn spending gap ahead of 2027 election, ratings agency says

Emmanuel Macron risks sparking a “confidence crisis” in debt markets if he does not do more to control French government borrowing, analysts have warned.

A failure to bring spending into line means the president runs the risk of a bond market crunch, according to Scope Ratings. Mr Macron could be forced into more dramatic austerity later, analysts warned.

Alvise Lennkh-Yunus, head of sovereign and public sector ratings at Scope, wrote in a note: “For several European sovereigns, complacency is the key risk.

“Here, weak governments postpone and delay important reforms, which at some point may lead to a confidence crisis, and the subsequent need to implement ad hoc austerity measures, with their adverse impact on public investments and growth.”

Mr Lennkh-Yunus singled out France and Belgium as the two nations most at risk of this kind of crisis. Both “risk failing to fully acknowledge their financial constraints”, he said.

“Government plans that only aim to stabilise public debt at current elevated ratios imply that debt will continue to rise whenever the next crisis emerges.”

France’s deficit expanded to 5.5pc of economic output in 2023 from 4.8pc in the previous year, far wider than the 4.9pc the government had planned for. The gap between tax revenues and public spending grew to €154bn (£132bn) last year.

Mr Macron relies on debt investors to fund the budget deficit, but Scope warned that a new crisis risked spooking the market, leaving France struggling to fund itself.

As a warning to France, the analyst invoked the example of Britain, which suffered a market seizure under Liz Truss’s premiership when she announced unfunded tax cut plans in the mini-Budget .

Mr Lennkh-Yunus said: “The UK’s recent experience shows that even G7 countries are not exempt from these dynamics.”

Scope’s warning came as new data pointed to “intensifying price pressures” across the French private sector.

High wages, energy and oil prices are fuelling inflation, according to a leading industry survey.

Prices charged for goods and services recorded their biggest jump in three months in April, while input price inflation was at a five-month high, according to the Hamburg Commercial Bank’s purchasing managers’ index (PMI), compiled by S&P Global.

Debt as a share of GDP now stands at 110.6 pc in France, according to statistics agency Insee. Meanwhile Germany’s national debt is set to fall to below 60pc of GDP by the end of the decade, according to the International Monetary Fund.

The deficit and debt figures throw into question Mr Macron’s strategy of gradually repairing finances by relying on growth-enhancing overhauls, such as loosening labour laws or raising the retirement age.

France has already downgraded its growth forecast for 2024 from 1.4pc to 1pc, following growth of 0.9pc in 2023.

Ministers have been forced to deny they plan to raise taxes to fill the gap in the budget .

Mr Lennkh-Yunus said France already has a “very high tax burden” so is “unlikely to raise taxes further”. Instead, public spending must bear the brunt.

He said recent deficit figures suggested Mr Macron must find “additional savings of around €50bn, or 2pc of GDP, over coming years ahead of the 2027 presidential elections”.

While countries including Greece, Portugal and Spain made the most of the years of low interest rates to improve their financial positions, France did not.

The French government now faces a rising interest bill after borrowing costs increased in recent years. Scope predicted the government will have to spend more than €80bn servicing its debt in 2028, up from around €30bn in 2020.

It is part of a wider trend across the eurozone, whereby governments must now pay for the heavy borrowing undertaken during the pandemic and the energy crisis.

Mr Lennkh-Yunus said: “Italy, Germany, France, and Spain collectively will pay almost €170bn more in interest in 2028 compared with 2020.

“While net interest payments as a share of revenues will remain below previous peaks, the expected higher interest payments will constrain fiscal space, forcing governments to reduce expenditure elsewhere, increase taxes, or borrow more.”

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United Arab Emirates struggles to recover after heaviest recorded rainfall ever hits desert nation

The United Arab Emirates is struggled to recover from the heaviest recorded rainfall ever to hit the desert nation, as its main airport worked to restore normal operations even as floodwater still covered portions of major highways and roads. (AP video/Malak Harb)

A man walks along a road barrier among floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

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A man carries luggage through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

An abandoned vehicle stands in floodwater caused by heavy rain with the Burj Khalifa, the world’s tallest building, seen on the background, in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People wait for transportation amidst floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man carries a child through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain on an onramp to Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People wait for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

People walk through floodwater caused by heavy rain while waiting for transportation on Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Abandoned vehicles stand in floodwater caused by heavy rain along Sheikh Zayed Road highway in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

An abandoned vehicle stands in floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A flooded street by heavy rain is seen, with the Burj Khalifa, the world’s tallest building, on the background, in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through standing floodwater caused by heavy rain with the Burj Khalifa, the world’s tallest building, seen in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through standing floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A group of people work to recover an abandoned vehicle taken by floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

Vehicles drive through standing floodwater caused by heavy rain in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded, a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Christopher Pike)

A man walks through floodwater in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

Civil defense officials bring water on a raft to a family in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

Dubai civil defense officials drive through floodwater in the Mudon neighborhood in Dubai, United Arab Emirates, Thursday, April 18, 2024. The United Arab Emirates attempted to dry out Thursday from the heaviest rain the desert nation has ever recorded — a deluge that flooded out Dubai International Airport and disrupted flights through the world’s busiest airfield for international travel. (AP Photo/Jon Gambrell)

DUBAI, United Arab Emirates (AP) — The United Arab Emirates tried to wring itself out Thursday after the heaviest recorded rainfall ever to hit the desert nation , with its main airport allowing more flights even as floodwater still covered portions of major highways and communities.

Dubai International Airport, the world’s busiest for international travel , allowed global carriers on Thursday morning to again fly into Terminal 1 at the airfield. And long-haul carrier Emirates, crucial to East-West travel, began allowing local passengers to arrive at Terminal 3, their base of operations.

However, Dubai Airports CEO Paul Griffiths said in an interview with The Associated Press that the airfield needed at least another 24 hours to resume operations close to its usual schedule. Meanwhile, one desert community in Dubai saw floodwaters continue to rise Thursday to as much as 1 meter (3 feet) as civil defense officials struggled to pump out the water.

“We were looking at the radar thinking, ‘Goodness, if this hits, then it’s going to be cataclysmic,’” Griffiths said of the storm. “And indeed it was.”

The airport ended up needing 22 tankers with vacuum pumps to get water off its grounds. Griffiths acknowledged that taxiways flooded during the rains, though the airport’s runways remained free of water to safely operate. Online videos of a FlyDubai flight landing with its reverse thrust spraying out water caught the world’s attention.

“It looks dramatic, but it actually isn’t that dramatic,” Griffiths said.

Emirates, whose operations had been struggling since the storm Tuesday, had stopped travelers flying out of the UAE from checking into their flights as they tried to move out connecting passengers. Pilots and flight crews also had a hard time reaching the airport given the water on roadways.

But on Thursday, Emirates lifted that order to allow customers into the airport. That saw some 2,000 people come into Terminal 3, again sparking long lines, Griffiths said.

Others who arrived at the airport described hourslong waits to get their baggage, with some just giving up to head home or to whatever hotel would have them.

Two men walk through floodwater in Dubai, United Arab Emirates, Wednesday, April 17, 2024. (AP Photo/Jon Gambrell)

The UAE, a hereditarily ruled, autocratic nation on the Arabian Peninsula, typically sees little rainfall in its arid desert climate. However, a massive storm forecasters had been warning about for days blew through the country’s seven sheikhdoms.

By the end of Tuesday, more than 142 millimeters (5.59 inches) of rainfall had soaked Dubai over 24 hours. An average year sees 94.7 millimeters (3.73 inches) of rain at Dubai International Airport. Other areas of the country saw even more precipitation.

Meanwhile, intense floods also have struck neighboring Oman in recent days. Authorities on Thursday raised the death toll from those storms to at least 21 killed.

The UAE’s drainage systems quickly became overwhelmed Tuesday, flooding out neighborhoods, business districts and even portions of the 12-lane Sheikh Zayed Road highway running through Dubai.

The state-run WAM news agency called the rain “a historic weather event” that surpassed “anything documented since the start of data collection in 1949.”

In a message to the nation late Wednesday, Emirati leader Sheikh Mohammed bin Zayed Al Nahyan, the ruler of Abu Dhabi, said authorities would “quickly work on studying the condition of infrastructure throughout the UAE and to limit the damage caused.”

On Thursday, people waded through oil-slicked floodwater to reach cars earlier abandoned, checking to see if their engines still ran. Tanker trucks with vacuums began reaching some areas outside of Dubai’s downtown core for the first time as well. Schools remain closed until next week.

Vehicles sit abandoned in floodwater covering a major road in Dubai, United Arab Emirates, April 17, 2024. (AP Photo/Jon Gambrell)

Authorities have offered no overall damage or injury information from the floods, which killed at least one person.

However, at least one community saw the effects of the rainfall only get worse Thursday. Mudon, a development by the state-owned Dubai Properties, saw flooding in one neighborhood reach as much as 1 meter. Civil defense workers tried to pump the water out, but it was a struggle as people waded through the floodwater.

Residents of Mudon, who spoke to the AP on condition of anonymity given the UAE’s strict laws governing speech, described putting together the equivalent of nearly $2,000 to get a tanker to the community Wednesday. They alleged the developers did nothing to help prior to that, even as they called and emailed. They also said a nearby sewage processing facility failed, bringing more water into their homes.

“A lot of people were in denial of how bad it was,” one homeowner said as civil defense officials waded through the water, bringing bottled water on a raft.

Dubai Holding, a state-owned company that has Dubai Properties as an arm, did not respond to questions. It’s part of a wider nexus that U.S. diplomats have called “Dubai Inc.” — all properties overseen by the city-state’s ruling family.

The flooding sparked speculation that the UAE’s aggressive campaign of cloud seeding — flying small planes through clouds dispersing chemicals aimed at getting rain to fall — may have contributed to the deluge. But experts said the storm systems that produced the rain were forecast well in advance and that cloud seeding alone would not have caused such flooding.

Scientists also say climate change is responsible for more intense and more frequent extreme storms, droughts, floods and wildfires around the world. Dubai hosted the United Nations’ COP28 climate talks just last year.

Abu Dhabi’s state-linked newspaper The National in an editorial Thursday described the heavy rains as a warning to countries in the wider Persian Gulf region to “climate-proof their futures.”

“The scale of this task is more daunting than it appears even at first glance, because such changes involve changing the urban environment of a region that for as long as it has been inhabited, has experienced little but heat and sand,” the newspaper said.