travel to md anderson

• Chris Johnson Foundation
• CJ’s Story
• Transportation/Financial Assistance
• RMC Connect Group (Inspire)
• Peer to Peer Support Group

Lodging & Travel Information For MD Anderson Patients

Joe’s House Joe’s House is a nationwide online lodging resource for cancer patients and their families who must travel away from home for medical treatment. Use the search tools to create a list of lodging options in and around MD Anderson. Joe’s House also provides printable lists of Houston-area lodging specifically for MD Anderson patients and visitor:

• Hotels list
• Apartments list
• Additional housing resources

Rotary House International The Jesse H. Jones Rotary House International is a full-service hotel, owned by MD Anderson Cancer Center and managed by Marriot International. The hotel is dedicated to serving the needs of MD Anderson patients and their families while in Houston.

Texas Medical Center (TMC) Texas Medical Center websites list several options for loading in and around MD Anderson. Many local hotels offer a “medical rate” for patients and their families. This is usually lower than the standard rate. When calling hotels, make sure you ask for the “medical rate.” All hotels reserve the right to change their rates at any time.

Patient Travel Services

MD Anderson’s Patient Travel Program offers rental car discounts on unrestricted, changeable, non-penalty airfares as well as change fee waivers on restricted fares from anywhere in the United States (and most of the world) for patients and their caregivers coming to Houston.

Patient Travel Service has access to MD Anderson airlane, lodging and ground transportation discounts and rates.

Location: Faculty Center, Floor 3, FC3.2030 (for ticket changes and bilingual agent) Hours: Weekdays, 8 a.m,-5 p.m. Phone: 713-745-2300 or toll-free 888-848-9992 (8 a.m,-6 p.m.) Email: [email protected]

When confirming reservations through Patient Travel Services, it is necessary to schedule a round trip flight, even if you don’t have a return date. Changes can be made to the return flight, and there is no service fee if you purchased your ticket through Patient Travel Services. Regulations for changes on other carriers are available to patients who purchased their tickets through Patient Travel Services. All tickets issued by Patient Travel Services are electronic (E-Ticket or Ticketless), whenever possible.

International Patient Travel Assistance Patients from outside the United States can get help arranging their travel from MD Anderson’s International Center .

Traveling Within Houston

Houston’s METRO system can take riders virtually anywhere in town. Visit an Information Center or Concierge Desk for bus routes and schedules.

Rental cars: MD Anderson patients and their travel companions are eligible for auto rental discounts from Enterprise Car Rental (in Houston only). Reservations can be made through Patient Travel Services 888-848-9992. Enterprise can be reached directly by calling 800-593-0505 or 713-520-5558. Mention reference ID #06c2863

Airport shuttle: SuperShuttle offers services to both Houston airports from the Jesse Jones Rotary House International Hotel. From MD Anderson, the approximate one-way cost to Bush International Airport is $24 per person. The cost to Hobby Airport is $20 per person. Reservations must be made. Call toll-free 800-258-3826 or 713-523-8888. Visit an Information Center or Concierge Desk for assistance.

Taxi service: Taxis are available at The Aquarium (Clark Clinic) entrance. The approximate cost from MD Anderson to Bush Intercontinental Airport is $50 and $30 to Hobby Airport. Contact a taxi company directly at the following numbers:

• Fiesta Cab Company: 713-225-2666
• Lone Star Cab Company: 713-444-4444
• Square Deal Cab Company: 713-659-7236
• United Cab Company: 713-699-0000
• Yellow Cab Company: 713-236-1111

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Univeristy of Texas MD Anderson

• Locations of Care
• University of Texas MD Anderson Cancer Center

Table of Contents

• Location and Contact

Cancers Treated

Getting around houston.

• Your First Appointment

Services and Amenities

Why choose us, the mission of the  university of texas md anderson cancer center is to eliminate cancer in texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public., location and contact.

University of Texas MD Anderson Cancer Center 1515 Holcombe Blvd. Houston, Texas 77030 T: (877) 632-6789 Website:  www.mdanderson.org/

Helpful Phone Numbers

• Appointments for New Patients : (877) MDA-6789 and press option 2
• Reach a Patient : (713) 792-2121 / (800) 889-2094 (toll-free)
• Visiting Hours : 6 a.m. to 10 p.m.
• Request Medical Records : (713) 792-6710
• Billing Questions : (713) 792-2991
• Brain and Skull based Cancers
• Esophageal Cancer
• Head and Neck Cancers
• Liver  Cancer
• Lung Cancer
• Pediatric Cancer
• Prostate Cancer
• Colon Cancer
• Ovarian Cancer
• Thyroid Cancer
• Pancreatic Cancer
• Anal Cancer
• Vaginal Cancer
• Kidney Cancer
• Bile Duct Cancer
• Fallopian Tube Cancer
• Stomach Cancer
• Bladder Cancer
• Bone Cancer
• Melanoma 

Driving Directions

Obtained and printed via julesoflife.org

William P. Hobby Airport William P. Hobby Airport is an international airport in Houston, Texas, 7 miles from downtown Houston. Location & Contact 7800 Airport Blvd. Houston, TX 77061

Airport Shuttle

SuperShuttle  offers service to both Houston airports from the Jesse Jones Rotary House International Hotel. From MD Anderson, approximate one-way cost to Bush Intercontinental Airport is $24 per person. Cost to Hobby Airport is $20 per person. Reservations must be made. Call toll-free (800) 258-3826 or (713) 523-8888. Visit an Information Center or Concierge Desk for assistance.

Ground Transportation

Houston's metro system.

Houston's METRO system  can take riders virtually anywhere in town they want to go. Visit an Information Center or Concierge Desk for bus routes and schedules.

Rental Cars

MD Anderson patients and their travel companions are eligible for auto rental discounts from Enterprise Car Rental (in Houston only). Reservations can be made through Patient Travel Services (888) 848-9992.

Enterprise  can be reached directly by calling (800) 593-0505 or (713) 520-5558. Mention reference ID #06C2863.

Taxi Service

Taxis are available at The Aquarium (Clark Clinic) entrance. Approximate cost from MD Anderson to Bush Intercontinental Airport is $50 and $30 to Hobby Airport. Contact a taxi company directly at the following numbers:

• Fiesta Cab Company: (713) 225-2666
• Lone Star Cab Company: (713) 444-4444
• Square Deal Cab Company: (713) 659-7236
• United Cab Company: (713) 699-0000
• Yellow Cab Company: (713)236-1111

MD Anderson's Patient Travel Program offers discounts on unrestricted, changeable, non-penalty airfares as well as change fee waivers on restricted fares from anywhere in the United States (and most of the world) for patients and their caregivers coming to Houston.

Patient Travel Program

Patient travel services.

Faculty Center, Floor 2, FC3.2030 (for ticket changes and bilingual agent)

Patient Travel Services has access to MD Anderson airline, lodging and ground transportation discounts and rates. 

Patient Travel Services is open on weekdays from 8 a.m. to 5 p.m. at Faculty Center, Floor 3, FC3.2030 (for ticket changes and bilingual agent).

For more information email [email protected] or call (713) 745-2300 or toll-free at (888) 848-9992 from 8 a.m. to 6 p.m.

When confirming reservations through Patient Travel Services, it is necessary to schedule a round trip flight, even if you don't have a return date. Changes can be made to the return flight, and there is no service fee if you purchased your ticket through Patient Travel Services. Regulations for changes on other carriers are available to patients who purchased their tickets through Patient Travel Services.

All tickets issued by Patient Travel Services are electronic (E-Ticket or Ticketless), whenever possible.

Parking Information

Parking information is oriented based upon the building you are visiting. There are three parking garages with easy access to MD Anderson. Garage 10 is operated by the Texas Medical Center (TMC), and the Mays Clinic Garage is owned and operated by MD Anderson. Valet parking is also available at all MD Anderson buildings.

Main Building/The Aquarium Entrance

• Valet Parking: Open 24 hours a day, $15 flat rate for up to 24 hours, car may be retrieved from any valet location.
• Garage 10: Open 24 hours, linked by sky bridge to the Main Building. Costs range from $2 (every 20 minutes) to $12 (up to 24 hours)
• Mays Clinic/Duncan Building Garage: Open 6 a.m. to midnight, Monday through Friday. See parking rates below.

Visitors traveling between the Main Building and Mays Clinic can ride motorized mini-shuttles on the skybridge. The mini-shuttles operate Monday-Friday from 6 a.m. to 8:45 p.m.

Mays Clinic/Duncan Building

• Valet Parking: Open 24 hours, $15 flat rate for up to 24 hours. Car may be retrieved from any valet location.
• Mays Clinic Garage: Open 6 a.m. to midnight, Monday-Friday (See parking rates below)
• Garage 2: Open 24 hours, located near the Emergency Center. Costs range from $2 (every 20 minutes) to $12 (up to 24 hours)

Visitors traveling between the Main Building and Mays Clinic can ride motorized mini-shuttles on the skybridge. The mini-shuttles operate Monday-Friday from 6 a.m. to 8:45 p.m.

Mays Clinic/Duncan Building Garage Rates  

• 1 hour = $3
• up to 2 hours = $5
• up to 3 hours = $7
• up to 4 hours = $8
• up to 5 hours = $9
• up to 24 hours = $12
• lost ticket = $12

Rotary House

Valet Parking: Open 24 hours, $15 flat rate for up to 24 hours. Vehicle may be retrieved from any valet location.

Radiation Treatment Center/Radiology Outpatient Center

Valet Parking: 6 a.m. - 6 p.m. (or last patient). By appointment only ($20 after 2 hours). Validation provided for first two hours.

1MC/Human Resources

• Mid Campus Garage: Open 24 hours a day, cashier on duty 8 a.m. to 5 p.m.
• No shuttle service to patient care facilities

Remote Parking

Garage 8 offers remote garage parking at 2151 Holcombe Boulevard (at Pressler St.). Show your parking token to take the free Blue shuttle to MD Anderson. The shuttle runs Monday-Friday from 4:30 a.m.-10:30 p.m.

Surface parking is available in the South Extension Lot at 1522 S. Braeswood Blvd. Free White shuttle service is available 4:30 a.m.-midnight Monday-Friday.

Remote Parking Rates

• 1 hour = $4
• 1-2 hours = $6
• 2-24 hours = $9
• Lost SmartChip = $20

MD Anderson ground shuttles are available for patients traveling between the Main Building, Mays Clinic, Hospitality Apartments, Proton Therapy Center and Radiation Outpatient Center. Shuttles run Monday through Friday from 6 a.m. to 6:30 p.m.

Patient shuttles have lavender-colored signage. It takes approximately 20 to 25 minutes to complete a lap. All shuttles are equipped with wheelchair lifts. Family members also may ride the shuttle, but we ask that each patient have no more than three guests to ensure there is room for patients traveling to their appointments.

Locate a shuttle by going to the real-time map at www.mdabus.com . You also can track our shuttles on your smartphone. Download our free mobile shuttle apps for iPhone or Android .

Patient shuttles service the following facilities by request (call (713) 792-2338):

• Mohs Clinic
• Radiation Treatment Center
• South Campus Research Building 3 (SCRB 3)

If you have questions about the patient shuttle, email [email protected].

Shuttle vans are available for guests at the Jesse H. Jones Rotary House International hotel . The vans can take guests to any location within a 1.5-mile radius of the Texas Medical Center.

For people traveling across the skybridge that connects the Main Building with the Mays Clinic/Duncan Building, we offer shuttle carts. These run from 6 a.m. to 8:45 p.m., Monday through Friday.

The Texas Medical Center website lists several options for  lodging in and around MD Anderson . Make sure to ask for the "medical rate," which is usually lower than the standard rate. All hotels reserve the right to change their rates at any time.

• Hotels list
• Apartments list
• Additional housing resources

Joe's House

Joe's House is a nationwide online lodging resource for cancer patients and their families who must travel away from home for medical treatment. Use the search tools to create a list of lodging options in and around MD Anderson. Joe's House also provides printable lists of Houston-area lodging specifically for MD Anderson patients and visitors. 

Location & Contact

1515 Holcombe Blvd. Houston, TX 77030 T: (713) 792-2121 / (877) 563-7468 (toll-free) E: [email protected]

Rotary House International

The Jesse H. Jones Rotary House International is a full-service hotel, owned by MD Anderson Cancer Center and managed by Marriott International. The hotel is dedicated to serving the needs of MD Anderson patients and their families while in Houston.

Location & Contact 1600 Holcombe Blvd.  Houston, TX 77030 T: (713) 790-1600 / (800) 847-5783 (toll-free) Click Here to Visit the Website

Houston Marriott Medical Center Hotel

Best western plaza hotel & suites at the medical center.

Location & Contact 6700 South Main St. Houston, TX 77030 T: (800) 780-7234

Wyndham Hotel and Suites - Texas Medical Center

Wyndam Hotel and Suites is a full service suite property, where 75% of the rooms are suites extended stay with complimentary transportation to    medical    center, Galleria, grocery and shopping. Free wireless Internet. Complimentary safes    at front desk. For more info see www.wyndhamhoustonmedcenter.com. Self parking $11 a day/valet $19. Location & Contact 6800 South Main St. Houston, TX 77030 T: (713) 528-7744

Extended Stay America Med. Ctr.

Extended Stay America Med. Ctr. suites have fully equipped kitchens, separate work area, and irons. Fees apply to wireless Internet connections. Pet friendly rooms fees apply. Free shuttle to the medical center.

Location & Contact 1301 S. Braeswood Blvd. Houston, TX 77030 T: (713) 794-0800

Hilton Houston Plaza - Medical Center

Hilton Houston Plaza hotel is 100% non-smoking and only a few blocks from MD Anderson Cancer Center, one block from Metro Lite Rail. High speed internet access is included in rate. There is an outdoor pool deck and covered garage parking. Local shuttle service free within a two mile radius of the hotel.

Location & Contact 6633 Travis St. Houston, TX, 77030 T: (713) 313-4677

Hampton Inn and Suites - Houston Medical Center

Hampton Inn and Suites is located about a mile from the Reliant Park, and Texas Medical Center. Free shuttle (M-F from 7 a.m. to 9 p.m.) to and from medical center hourly.

Location & Contact 1715 Old Spanish Trail Houston, TX 77054 T: (713) 797-0040

Springhill Suites by Marriott Houston Medical Center - Reliant Park

Springhill Suites by Marriott is an all suite hotel with king or double queen suites, large and spacious with wet bar area - microwave and mini refrigerator. Complimentary hot breakfast daily, free parking, and free wireless and/or wired internet access.

Location & Contact 1400 Old Spanish Trail Houston, TX 77054 T: (713) 796-1000

Courtyard by Marriott Houston Medical Center

Courtyard Marriott caters to medical guests. Full kitchens in every room . Each room is like a mini-apartment. Monday through Thursday complimentary hospitality social gathering offering variety of snacks. Free shuttle service to hospital is available. Pet friendly - $100 nonrefundable fee. Location & Contact 7702 South Main St. Houston, TX 77030 T: (713) 668-4500

Extended Stay America Houston Medical Center/Reliant Park - Fannin St.

Extended Stay America suites have fully equipped kitchens, separate work areas. Fees apply to wireless Internet connections. Pet friendly rooms (fees apply). This hotel has exterior corridors and no elevators.

Location & Contact 7979 Fannin St. Houston, TX 77054 T: (713) 797-0000

Moody Manor

All Moody Manor suites property formally part of Residence Inn, which shares some amenities. Walk through to the Kroger. Pet friendly, fees apply.

Location & Contact 7706 South Main St. Houston, TX 77030 T: (713) 351-1400

Econo Lodge

Econo Lodge is located in medical center area. Free shuttle to hospitals. Pharmacies nearby. Restaurants, grocery store, etc., all within walking distance. No pets allowed. Free continental breakfast. Mini fridge and coffee pots in all rooms. Laundry facilities within walking distance. This is a budget hotel with limited services.

Location & Contact 7905 S. Main St. Houston, TX 77025 T: (713) 838-0797

8080 Main Hotel

8080 Main Hotel's free shuttle runs to the area hospitals and Reliant Park (a three mile radius of the hotel).

Location & Contact 8080 Main St. Houston, TX 77025 T: (713) 665-4439

Holiday Inn NRG/Medical Center Areas

Holiday Inn is conveniently located near Houston Medical Center, Houston sports events, and Houston Theatre District, 1.6 miles to Medical Center, free hotel shuttle from 6:30 a.m. to 10:30 p.m., and refrigerators and microwaves available at no charge. On site restaurant, free WiFi, free on-site parking, exercise room, outdoor pool and hot tub, and gift shop. Free local shuttle service within three mile radius.

Location & Contact 8111 Kirby Dr. Houston, TX 77054 T: (713) 790-1900

Extended Stay America - Houston - Reliant Park - La Concha

La Concha is designed especially for longer stays with studios featuring fully equipped kitchens and plenty of work space. Studios and suites have kitchen with refrigerator, microwave, and stovetop. Pet friendly - fees apply. Newly renovated.

Location & Contact 1303 La Concha Lane Houston, TX 77054 T: (713) 790-9753

Comfort Suites

Comfort Suites is located at the intersection of Old Spanish Trail and Main St., 300 yards from the NRG Stadium. This is an interior corridor all mini suites hotel. Free hotel breakfast, internet, outdoor pool with jacuzzi, and free parking. Super Target, Fiesta grocery, and many restaurants are all a few hundred yards from the hotel. Shuttle to the Med Center run Monday through Friday from 6:30 a.m. to 5:30 p.m. Location & Contact 1055 McNee Rd. Houston, TX 77054 T: (713) 668-1436

Extended Stay America - Greenway Plaza

Extended Stay America is an all suite property and all suites have fully equipped kitchens, separate work areas. Free Internet and grab and go breakfast.

Location & Contact 2330 Southwest Freeway Houston, TX, 77098 T: (713) 521-0060

Crowne Plaza Hotel near NRG Stadium/Medical Center

The Crowne Plaza Hotel  is near Reliant Park/Medical Center is located directly across the street from the NRG Center and three miles from the Texas Medical Center. It has 632 guest rooms and offers complimentary shuttle service to and from the Texas Medical Center. Pet friendly (fees apply). Some rooms have mini fridges and microwaves. Location & Contact 8686 Kirby Drive Houston, TX 77054 T: (713) 748-3221

Courtyard Houston - West University

Newly renovated, Courtyard Houston is centrally located in the Greenway Plaza - West University area, minutes away from Texas Medical Center. Complimentary shuttle service to Rice, Galleria, Greenway Plaza, Medical Center, and within three miles. Boarding pass print out station, outdoor pool/whirlpool, exercise room, and complimentary wireless internet access.

Location & Contact 2929 Westpark Drive Houston, TX 77005 T: (713) 661-5669

Crowne Plaza River Oaks

Crowne Plaza River Oaks is located halfway between the Galleria Mall and downtown Houston. Travel to Houston Medical Center via complimentary shuttle service, Rice University of Houston. This hotel has an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge. Location & Contact 2712 Southwest Freeway Houston, TX 77098 T: (713) 523-8448

Quality Inn and Suites - Reliant Park/Medical Center

The Quality Inn and Suites(TM) Reliant Park/Medical Center is within walking distance of many destinations such as Reliant Park and Reliant Stadium. The Texas Medical Center is a few minutes away via the free shuttle service. Pets accepted - fees apply. This is a budget hotel.

Location & Contact 2634 South Loop West Houston, TX 77043 T: (713) 799-2436

Four Points by Sheraton - Greenway Plaza

Four Points by Sheraton is centrally located in Houston. The hotel provides shuttle service within three miles of the hotel to Galleria Mall, Rice Village, and Highland Village, as well as the Texas Medical Center. A new par is coming soon behind the hotel. Upper Kirby Tap Room located in the hotel. There is a pool and wireless Internet is free. Location & Contact 2828 Southwest Freeway Houston, TX 77098 T: (713) 942-2111

Carefree Inn Medical Center

Carefree Inn Medical Center is a budget hotel with doors that face outside. Shuttle service to the medical center: Monday through Friday from 5 a.m. to 8 p.m. (last call at 7:30 p.m. for pickup). Saturday - Sunday: 9 a.m. drop-off and 4 p.m. pick-up only. Guests do need to schedule the shuttle times with the front desk. Free continental breakfast. Pet friendly - fees apply.

Location & Contact 10015 South Main St. Houston, TX 77025 T: (713) 667-9173

Candlewood Suites - Houston Medical Center

Candlewood Suites Houston Medical Center , just minutes from MD Anderson Cancer Center, TX Children's Hospital, Memorial Hermann, and St. Luke's Episcopal Hospital. Shuttle to/from the medical center. All suite property with full kitchens - excellent for long stays. Pet friendly - fees apply. Renovated in 2012.

Location & Contact 10025 South Main St. Houston, TX 77025 T: (713) 665-3300

La Quinta Inn Houston Greenway Plaza

The La Quinta Inn Houston Greenway Plaza is southwest of downtown. Near the Texas Medical Center, Houston Zoo, Museum District, and Rice University. Shuttle Monday thru Friday from 6:30 a.m. to 8:30 p.m. that is dedicated to the medical center.

Location & Contact 4015 Southwest Freeway Houston, TX 77027 T: (713) 623-4750

Holiday Inn Downtown

The Holiday Inn Houston Downtown between the heart of downtown and midtown, and is across the street from Houston's Metro Rail. Enjoy the outdoor terrace and gourmet burgers and various American far at "Burger Theory," the in house restaurant. This hotel provides free Metro Rail passes.

Location & Contact 1616 Main St. Houston, TX 77002 T: (713) 658-8888

Best Western Plus Downtown Inn and Suites

As one of the best-kept secrets of hotels in downtown Houston, Best Western Plus Downtown Inn and Suites provides spacious yet competitively priced rooms perfect for budget-savvy travelers that appreciate the big city, but also enjoy quiet and comfortable accommodations for nightly or extended stays. 

Location & Contact 915 West Dallas Houston, TX 77019 T: (800) 780-7234

Candlewood Suites by the Galleria

Candlewood Suites by Galleria is an all suite hotel near the Galleria Mall. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed internet access. Location & Contact 4900 Loop Central Drive Houston, TX 77081 T: (713) 839-9411

JW Marriott Houston Downtown

This JW Marriott Houston Downtown  hotel is in the heart of downtown Houston. The Houston Metro Light Rail runs directly in front of the hotel for quick and convenient access to the Medical Center. There are 328 guest rooms, 58 suites, and four fully furnished apartments. On site restaurant with Texas fusion cuisine called Main Kitchen and a full service spa. Free internet, two complimentary bottles of water, Nespresso machines in all rooms.

Location & Contact 806 Main St. Houston, TX 77002 T: (713) 237-1111

TownePlace Suites Houston Galleria

This brand new TownePlace Suites Houston Galleria Area hotel is all suite hotel with studio, one and two-bedroom suites that include complimentary WiFi and a well lit work area; 32-inch smart TVs with premium movie channels; full kitchens, and daily housekeeping services. On-site amenities include a free breakfast buffet served daily complimentary parking, a modern fitness center, and outdoor pool.

Location & Contact 5315 S. Rice Ave. Houston, TX 77081 T: (713) 644-7494

Club Quarters Hotel Houston

Club Quarters Hotel Houston is located across from the BG Group Place and a short walk to GreenStreet, Club Quarters Hotel in Houston offers full service accommodations in a friendly, club-like atmosphere. Choose from four guest room types for nightly stays, plus corporate apartments for extended visits. Within walking distance to the Theater District, nightlife and museums, our hotel offers many complimentary services including high speed WiFi, unlimited chilled bottle water, a fitness center and access to the Club Living Room.

Location & Contact 720 Fannin St. Houston, TX 77002 T: (203) 905-2100

Extended Stay America Houston - Westheimer

Extended Stay America Houston suites have fully equipped kitchens, separate work areas. Fee apply to wireless internet connections. Pet friendly rooms - fees apply.

Location & Contact 4701 Westheimer Rd. Houston, TX 77027 T: (713) 355-8500

Drury Inn and Suites Houston Galleria Area

Drury Inn and Suites has hot breakfast. Free hot food and cold beverages daily from 5:30 a.m. to 7 p.m. Free wireless internet access. Free long distance and local calls. All rooms have refrigerators. Rates are for patients, family members, and caregivers.

Location & Contact 1615 West Loop South Houston, TX 77027 T: (713) 963-0700

DoubleTree Suites Galleria

DoubleTree Suites Galleria is a full service, all suite luxury hotel. Located next to the Galleria shopping and entertainment complex. All suites have full kitchens with separate dining and living areas. 840 square feet suites. Complimentary hotel shuttle service within a three mile radius of the hotel and three times daily service to the Medical Center.

Locations & Contact 5353 Westheimer Houston, TX 77056 T: (713) 961-9000

Your First Appointment 

Planning for care.

Getting ready for your first appointment can be stressful. To help, we've put together information to make your visit go smoothly . This includes travel and lodging guidance, an online new patient orientation class and even a new patient checklist.

Returning Patients

Patients who are returning to MD Anderson have their own questions about re-starting care. Find out how to schedule appointments, use our online app to check your schedule and more on our Returning Patients page .

Advance Care Planning

The living will and medical power of attorney documents allow you to decide who will make decisions in case you become unable to do so. Learn more about advance care planning .

When You Arrive

MD Anderson is a big place. We know it can be overwhelming. If you have questions once you arrive, look for Welcome Center information representatives in most main lobbies or ask any employee with an ID badge for help. We are here for you.

Getting around can be tricky. For directions, look for blue Access kiosks or go to, access.mdanderson.org for step-by-step directions. You also can ask any staff member.

Your first visits to MD Anderson will involve registration and meeting with your care team and doctor.

Registration: Remember to bring your valid photo ID and your insurance card. A patient access specialist will help you:

• Validate your parking ticket
• Sign consent forms
• Review your insurance benefits
• Take a photo for your medical record

Meeting with your doctor and care team: Your doctor and care team will review your medical history and perform a physical exam. Further testing may be scheduled by your care team. Your doctor and care team will discuss next steps with you and your family.

Paying your hospital bill and worrying about insurance claims may be the last thing you or your loved ones want to deal with while you are coping with cancer. That's why MD Anderson has financial specialists committed to helping you throughout your care.

MD Anderson's Patient Business Services team works behind the scenes to help you understand the billing process so you can focus on your cancer treatment.

Our customer service representatives are here to answer questions about your bill and patient statement. Representatives are available 8 a.m. to 6 p.m. Monday through Friday at (713) 792-2991 or (800) 527-2318 (toll-free).

Insurance Plans

If you are enrolled in a managed care plan (HMO, PPO or POS), your treatment at MD Anderson may be covered by insurance. Check our list of currently accepted insurance plans below. If you don't see your plan listed or you have insurance questions, call (877) 632-6789.

Your MD Anderson patient access specialist will help you obtain the full benefit from your insurance plan by:

• Answering your questions about insurance verification and/or prepayment requirement
• Responding to insurer requests for additional medical information
• Filing primary and secondary insurance claims
• Assisting with re-authorizations that may be required during treatment

Before your first appointment, ask your insurance company about specific requirements, co-pays, deductibles or other costs for which you will be responsible.

DISCLAIMER: MD Anderson Cancer Center's participation with any product or insurance plan is subject to change without notice. Additionally, insurance companies offer a variety of plans and may change the names and benefits at any point. A patient's level of coverage depends on the specific benefits outlined in their plan.

To ensure that MD Anderson hospital and physicians are in-network, it is the patient's responsibility to verify that MD Anderson is a participating provider and their benefit plan allows them access as of the day of a visit and/or admission.

Types of Charges

MD Anderson patient statements contain two separate billing components:

• Hospital charges are for the use of hospital facilities, and outpatient clinic services provided by nurses and other members of your care team who are not physicians.
• Physician charges represent the services provided by your physicians and mid-level providers, such as certified registered nurse anesthetists (CRNA), physician assistants (PA), and advanced practice nurses (APN).

You will receive a monthly patient statement showing all applicable charges about four to six weeks after your appointment. The statement will reflect pending amounts for both the patient and the insurance plan. You will responsible for the patient balances due.

MD Anderson will file your insurance claims for both your hospital and physician visits. If you are an inpatient, your hospital insurance claim will be filed following discharge. Visit our Insurance Plans page to see a list of our currently accepted insurance plans.

To ensure that your statement is accurate, please make sure that we have your correct information. Contact us with any changes to:

• Telephone numbers
• Insurance plans
• Changes in employment status that result in changes to your insurance coverage

You can update your information using your myMDAnderson account.

MD Anderson accepts the following forms of payment:

• Personal or cashier's check (if the bank has a branch in the United States)
• Wire transfer
• Credit cards: Visa, MasterCard, American Express and Discover

Credit card payments may be made online through myMDAnderson , or by calling Customer Service at (713) 792-2991 or (800) 527-2318 (toll-free).

Payments also can be made during your clinic visit or at one of our cashier locations.

If you are not covered by insurance and are paying for your own care, you will be asked to pay an initial deposit for your first appointment at MD Anderson. This deposit represents the estimated charge for evaluation by your physician, including diagnostic tests and treatment planning. The deposit is an estimate only. Actual charges may be higher or lower based on your specific treatment plan.

After your initial evaluation, the Financial Clearance Center will provide a charge estimate for continued treatment at MD Anderson, based on the treatment plan recommended by your physician. Your actual charges may be more or less than the estimated amount.

Self-pay patients may be eligible for a discount. Your account must be current, and not in collection status. Your financial clearance associate can review your account and advise you about any potential discounts.

Payment Plans

If you cannot pay your patient balance in full, it may be possible to arrange a payment plan. The length and monthly payment amount of payment plans are based on the amount due.

Contact your financial clearance associate for information about available payment plans.

Financial Assistance

If you cannot afford the cost of your care and you are a Texas resident, you may request a Patient Financial Assistance application from your patient access representative or financial clearance associate. Eligibility for patient financial assistance is based on the Federal Poverty Index.

• Patient Financial Assistance Overview: Read more about the requirements for financial assistance.
• Patient Financial Assistance Application: Print and complete this application and return it to your patient access representative.
• Solicitud de Asistencia Financiera para Pacientes: Imprima y complete esta aplicaci?n y devu?lvala a su representante de acceso paciente.

Services Available at MD Anderson

As a patient or supportive loved one, you'll find that MD Anderson has a range of services available to make your time with us more comfortable and convenient. In addition to the services listed below, we offer banking and cashier services , dining services , flower and gift shops , outpatient pharmacies and a mobile app .

Appearances Shop

Appearances offers breast forms, bras and other specialty items for cancer patients. Location & Contact Mays Clinic, Floor 2, near Elevator T, ACB2.1502 T: (713) 563-8200 Hours: Monday-Friday, 8 a.m.-4 p.m. Directions

Beauty/Barber Shops

Complimentary shampoos, haircuts, shaves, wigs, scarves and hats are provided for patients by Volunteer Services and Merchandising. First come, first served. Location & Contact Main Building, Floor 6, near Elevator F, G6.3253  T: (713) 792-6039 Hours: Weekdays, 7:30 a.m.-12:30 p.m. and 1:30-4:30 p.m. Directions

The Child Visitation Room offers no-cost, short-term child care while you attend appointments.

Location & Contact Mays Clinic, Floor 2 near the Tree Sculpture  T: (713) 563-6545 Hours: 8 a.m.-4:30 p.m. Directions

Information Centers

Staff members and volunteers at our Information Centers make navigating during your appointments much easier. Locations & Contact

Main Building

• Floor 3, The Art Gallery
• Floor 3, Skybridge entrance
• Floor 1, The Aquarium
• Floor 1, The Pavilion

Mays Clinic Floor 2, The Tree Sculpture Hours: Monday-Friday, 6:30 a.m.-10 p.m. Concierge Desk Main Building, Floor 1, The Aquarium T: (713) 563-1889 Hours: Monday-Friday, 8 a.m.-4 p.m.

Language Assistance

Interpreters are available to assist you if English is not your native language.

Laundry Services

Coin-operated washer and dryer facilities are available, if needed. Location & Contact Main Building, Floor 6 near Elevator F (G6.3250)  Hours: 24 hours a day Directions

Medical Records

Obtain copies of your medical records and assistance with other medical information at our Release of Medical Information Office. Locations & Contact

Location 1 Main Building, Floor 3, near Elevator D, B3.4362 T: (713) 792-6821 Hours: 7:30 a.m.-4:30 p.m.

Location 2 Mays Clinic, Floor 2, near The Tree Sculpture, ACB2.1613 T: (713) 563-7524 Hours: 8 a.m.-4:30 p.m.

Postal Services

Self-service and in-person postal services are available, as well as incoming mail. Location & Contact Main Building, Floor 1 near Elevator E (B1.4303)  Hours: Monday-Friday, 9 a.m. to 3 p.m. Directions

Incoming mail should be addressed in the following way:

Patient name                 Patient room number MD Anderson Cancer Center P.O. Box 300206 Houston, TX 77230-0206

Security and Safety

Assistance is available for both emergency and non-emergency requests.

In the event of fire or other emergency, call:

• 9-911 (in-house phones)
• (713) 794-HELP (4357)

For non-emergency requests to The University of Texas Police, call 713-792-2890.

Web, Telephone, Television

Free wireless internet access is available in most public areas of MD Anderson and connecting is easy.

Television and Phone

Patient rooms have telephones, with multiple calling options. Rooms also have a wide variety of television programming including popular local news, sports and entertainment channels, international programming and on-demand content.

Wheelchairs

Wheelchairs are provided for patients, family members and visitors who may require them while at MD Anderson. Wheelchairs are available at the following locations:

• Main Building, Floor 1, The Aquarium (outside, near valet)
• Main Building, Floor 3, skybridge entrance
• Garage 10, Floors 3-4
• Mays Clinic, Floor 1 (outside, near valet)
• Skybridge, Floor 2, Mays Clinic entrance
• Pickens Tower, Floor 2, skybridge entrance
• Faculty Center, Floor 2, skybridge entrance.

For questions or more information call (713) 792-2515.

At MD Anderson, we understand how hard it can be to choose a hospital for cancer treatment. You've just received life-changing news, and now you have to decide how to handle it. Here are some of the reasons why MD Anderson is your best hope for cancer care.

We focus exclusively on cancer and have seen cases of every kind. Our doctors treat more rare cancers in a single day than most physicians see in a lifetime. That means you receive expert care no matter your diagnosis.

We're one of the largest cancer centers in the world. We've been working to eliminate cancer for more than seven decades. Our depth of experience contributes to every aspect of your care.

We have ranked as one of the top two hospitals in cancer care every year since U.S. News & World Report began its annual "America's Best Hospitals" survey in 1990.

Our physicians are frequently recognized as among the best in the nation by services including Best Doctors in America.

We have more nurses per patient than many hospitals in the country, so you receive the utmost attention and quality care.

We're world-renowned for using and developing front-line diagnostic technology. That lets physicians pinpoint each patient's unique cancer and tailor treatment for the best possible outcome.

Cutting-edge Research

One of our greatest strengths is our ability to translate today's most promising laboratory findings into tomorrow's new, more effective and less traumatic treatments. We've pioneered countless medical advances over the years. Our patients benefit from that quest by receiving not only the best treatments to minimize or eliminate their cancer, but those treatments that will also give them the best chance at a high quality of life afterwards.

New and innovative therapies generally are available at MD Anderson several years before they become standard in the community. Our clinical trials incorporate state-of-the-art patient care, while evaluating the most recent developments in cancer medicine. They also offer treatment opportunities for difficult or aggressive tumors.

MD Anderson ranks first in the number and amount of research grants awarded by the National Cancer Institute. By studying how cancer begins and responds to various treatments, we can help patients overcome disease and prevent recurrence.

Patient Support and Education

At MD Anderson, there's more to cancer care than medications and therapies. As a comprehensive cancer center, we offer support and educational programs that help you deal with emotional and physical effects of your disease and prepare for a healthier life after treatment. These include:

• Integrative and complementary therapies: We provide therapies that help relieve pain and stress while promoting a sense of calm and well-being. Among these are yoga classes, meditation sessions, oncology massage, acupuncture and music therapy. Read more about our integrative and complementary therapies.
• Counseling and support: From social workers to support groups to setting up one-on-one connections between cancer patients and survivors, our support programs help patients and caregivers through diagnosis, treatment and beyond you through your diagnosis and treatment. Learn more about our counseling and support programs.
• Educational resources: From our onsite patient education libraries to our online Knowledge Center , we help patients and caregivers understand and deal with their diagnosis and treatment.
• Lifestyle change support: Living a healthier life can make treatment more effective and prevent recurrence once treatment has ended. Our services include nutrition counseling, exercise and physical activity consultations and tobacco cessation programs .

Call or email our Patient Advocate, Mary Lou Robinson, at (315) 323-4319 or [email protected] if you need help with anything at all.

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Business | Rush partners with top-ranked MD Anderson,…

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Business | Rush partners with top-ranked MD Anderson, aiming to give patients more access to the latest cancer treatments

Rush University System for Health is teaming up with top-ranked University of Texas MD Anderson Cancer Center — a move that’s expected to give Rush patients better access to the latest cancer treatments and help Rush compete against other Chicago-area hospitals.

Under the partnership, which was announced Friday, Rush Cancer Center is being renamed Rush MD Anderson Cancer Center. Rush will retain ownership of its program. Neither leaders of Rush nor MD Anderson would discuss the financial details of the arrangement.

As part of the agreement, protocols and cancer treatment plans at Rush will mirror those available at MD Anderson. Rush patients will be able to participate in more clinical trials, and Rush doctors will be able to consult with MD Anderson doctors on treatment decisions, according to Rush.

“Rush has a top-rated cancer program … what we don’t have is the volume of clinical trials and access to genetic studies that MD Anderson brings,” Rush President and CEO Dr. Omar Lateef told the Tribune. “What we can do is … offer a broader diversity of treatment options to some patients that may qualify for cutting edge care that’s not otherwise available to those patients here in Chicago.”

Dr. Amina Ahmed, director of the Rush MD Anderson Cancer Center, said patients will benefit from the expertise of doctors at Rush and MD Anderson. For example, Rush doctors will be able to discuss particularly rare or complex cases with physicians at MD Anderson.

“There will be more clinical trials, there will be more novel treatments, there will be more expertise,” Ahmed said.

Rush is the seventh hospital in the country to partner with MD Anderson on its cancer program. MD Anderson has also partnered with hospitals and health systems in Louisiana, Indiana, Arizona, Florida, New Jersey, Texas and Colorado.

“Our commitment to eradicating cancer extends to eradicating cancer around the nation,” said Dr. Peter WT Pisters, president of MD Anderson, in an interview. “This is an ideal partnership that allows us to extend our mission into a very important market in the United States.”

The partnership is the latest move by a Chicago-area hospital to differentiate itself amid a competitive local health care landscape.

University of Chicago Medicine is in the process of building a new, more than $800 million cancer hospital in Hyde Park in hopes of giving patients on the South Side greater access to cancer care while attracting patients from across the region. University of Chicago Medical Center is ranked as the 16th best hospital for cancer care by U.S. News & World Report.

Meanwhile, U.S. News ranks Northwestern Memorial Hospital 18th in the nation for cancer care.

Rush is ranked 30th in the nation for cancer care, the third highest ranking in Illinois. U.S. News ranks MD Anderson Cancer Center as No. 1 in the country for cancer.

“Our mission is now really just to get the best outcomes for patients,” Lateef said. “Our relationship with MD Anderson will improve those outcomes by adding to the armamentarium of treatment protocols we can offer patients, primarily in that research and clinical trial area. I think it should enhance our overall rankings.”

Rush began talking with MD Anderson years ago, before the pandemic, about pursuing a partnership, and resumed those conversations “as we started coming out of the pandemic,” Lateef said.

Rush MD Anderson Cancer Center will provide care at multiple locations in the city and suburbs. In Chicago, that will include at Rush’s new Joan and Paul Rubschlager Building , and in the suburbs, at Rush Copley Medical Center in Aurora, Rush Oak Park Hospital and Rush Copley Healthcare Center in Yorkville.

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Rush joins MD Anderson network of clinically affiliated systems

Rush University System for Health and the University of Texas MD Anderson Cancer Center have partnered in a bid to increase access to cancer care in the Chicago area.

Chicago-headquartered Rush is the latest health system to join MD Anderson’s clinically affiliated network , the nonprofit providers announced Friday.

Related: Specialty health systems pursue mergers, partnerships

Through the partnerships, health systems undertake an MD Anderson-led certification process designed to establish the same protocol and treatment plans offered at the Houston-based cancer provider. Patients at select hospitals in these systems have access to MD Anderson's clinical trials and network of specialists.

The Rush-MD Anderson affiliation involves Rush University Medical Center in Chicago, Rush Oak Park Hospital in Chicago's western suburbs, Rush Copley Medical Center in Aurora, Illinois, and Rush Copley Healthcare Center in Yorkville, Illinois. 

“Partnering with MD Anderson and their bold vision to be the premier cancer center in the world tells our patients that they can continue to expect the best possible care from Rush,” Rush President and CEO Dr. Omar Lateef said in a news release. 

MD Anderson's clinical network also includes New Orleans-based Ochsner Health, Phoenix-based Banner Health and Jacksonville, Florida-based Baptist Health. 

New York City-based Memorial Sloan Kettering Cancer Center has  formed similar partnerships with provider organizations since 2013, and Duarte, California-based City of Hope is teaming up with academic health systems   through AccessHope, a startup it spun out in 2020.

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Md Anderson Travel Services

Md Anderson Travel Services is a full-service travel agency that provides a variety of travel-related services to individuals and businesses. Some of the services offered by Md Anderson Travel Services include airline tickets, hotel reservations, car rentals, and cruises. The company also offers a wide range of travel-related information and resources on its website, including travel tips, destination guides, and travel-related news.

Md Anderson Travel Services is a family-owned and operated business that has been in operation since 1991. The company is based in the Houston, Texas area and serves customers throughout the United States. Md Anderson Travel Services is a member of the American Society of Travel Agents (ASTA) and is accredited by the Better Business Bureau (BBB).

If you’re looking for a reliable and experienced travel agency to help you plan your next vacation, Md Anderson Travel Services is a great option. The company has a long track record of providing quality service and has a wide variety of travel-related services and resources to choose from.

• 1 Does MD Anderson have a shuttle service?
• 2 Where should I stay while being treated MD Anderson?
• 3 Does MD Anderson charge?
• 4 What airport do you fly into for MD Anderson?
• 5 How hard is it to get an appointment at MD Anderson?
• 6 Does MD Anderson help with lodging?
• 7 Is MD Anderson better than Sloan Kettering?

Does MD Anderson have a shuttle service?

MD Anderson does have a shuttle service that patients and visitors can use. The shuttle service is free and operates from 7 a.m. to 10 p.m. seven days a week. The shuttle service is available for patients and visitors who are coming to MD Anderson for outpatient services, radiation therapy, or inpatient stays. The shuttle service is also available for visitors who are coming to MD Anderson for a special event, such as a cancer conference.

Where should I stay while being treated MD Anderson?

Houston is a large city with many different neighborhoods to choose from when looking for accommodations. When staying in Houston for medical treatment at MD Anderson, it is important to find a neighborhood that is close to the cancer center.

The Houston neighborhoods that are closest to MD Anderson are the Texas Medical Center, University of Houston, and Montrose. The Texas Medical Center is the largest medical center in the world and is home to MD Anderson. University of Houston is a short drive or bus ride away from the Texas Medical Center, and Montrose is a neighborhood in Houston that is known for its arts and culture.

There are many hotels in the Texas Medical Center and University of Houston areas, and there are also many Airbnb rentals available. If you are looking for a furnished room or apartment to rent for an extended period of time, the Montrose neighborhood is a good option.

No matter what neighborhood you choose to stay in, it is important to have a reliable way to get to MD Anderson for your treatments. The Houston MetroRail system has a stop at the Texas Medical Center, and there are also many bus routes that serve the area.

Does MD Anderson charge?

MD Anderson is a renowned cancer center that is known for its innovative treatments and cutting-edge research. One question that many people have is whether or not MD Anderson charges for its services. 

The answer to this question is a bit complicated. MD Anderson does not charge patients directly for its services, but the center does rely on funding from various sources. This includes insurance companies, the government, and philanthropic donations. 

It is important to note that MD Anderson does not turn away patients who cannot afford to pay for their care. The center provides financial assistance to those who need it. 

Overall, MD Anderson is a world-class cancer center that provides its patients with access to some of the best care in the world. While the center does not charge patients directly, it does rely on funding from a variety of sources.

What airport do you fly into for MD Anderson?

If you’re flying in for treatment at MD Anderson, you’ll want to know which airport to fly into. MD Anderson is located in Houston, Texas, and the two main airports in the area are Houston’s George Bush Intercontinental Airport (IAH) and Houston’s Hobby Airport (HOU).

If you’re coming from out of state, IAH is likely your best bet. It’s larger and has more flight options, plus it’s only about a 30-minute drive from MD Anderson. HOU is smaller and has fewer flight options, but it’s closer to the cancer center and can be a bit cheaper to fly into.

No matter which airport you choose, be sure to allow plenty of time for traffic and long security lines. And remember, you’ll need to have your MD Anderson appointment information with you when you go through security.

How hard is it to get an appointment at MD Anderson?

MD Anderson is one of the world’s most renowned cancer hospitals, and as such, its appointments are in high demand. While it is possible to get an appointment without any prior notice, it is much more difficult to do so than at other hospitals.

Most patients are given appointments anywhere from two to six weeks in advance, and those in need of urgent care are typically seen within 24 hours. There are a few ways to increase your chances of getting an appointment sooner: being referred by another doctor, having a family member who has been a patient at MD Anderson, or being able to provide detailed information about your cancer.

If you are unable to get an appointment through MD Anderson’s regular channels, there are a few other options. The hospital does offer a limited number of same-day appointments, and patients can also try to get a spot through its walk-in clinic.

Does MD Anderson help with lodging?

When undergoing cancer treatment, patients often need to travel to receive care from specialists. For patients receiving care at MD Anderson, questions about lodging often arise. Does MD Anderson help with lodging?

The answer is a resounding yes. MD Anderson offers a number of resources to help patients and their families find accommodations near the cancer center.

The MD Anderson website offers a list of recommended hotels near the cancer center. The list includes a variety of price points and accommodations, so there is sure to be a hotel that fits the needs of each patient.

In addition to the list of recommended hotels, MD Anderson also offers a Lodging Assistance Program. This program helps patients and their families find and reserve a room at a hotel near the cancer center. The program is offered free of charge to patients and their families.

To take advantage of the Lodging Assistance Program, patients simply need to contact the hotel of their choice and provide the hotel with their MD Anderson patient ID number. The hotel will then work with MD Anderson to reserve the room and ensure that the patient receives the discounted rate.

MD Anderson also offers a Travel Assistance Program. This program provides patients and their families with assistance when booking airfare. The program offers a variety of services, including help finding the best airfare deal and booking flights.

The Travel Assistance Program is available to patients and their families free of charge. To take advantage of the program, patients simply need to contact MD Anderson’s Travel Assistance Team.

So, does MD Anderson help with lodging? The answer is a resounding yes. MD Anderson offers a variety of programs and resources to help patients and their families find and reserve a room at a hotel near the cancer center. These programs are available free of charge to patients and their families, so there is no reason to hesitate in reaching out for help.

Is MD Anderson better than Sloan Kettering?

The two most renowned cancer treatment centers in the United States are MD Anderson Cancer Center and Sloan Kettering Cancer Center. Both centers have a long history of offering high-quality cancer treatment. So, which center is better?

MD Anderson Cancer Center is the largest cancer center in the world. It is located in Houston, Texas. MD Anderson Cancer Center offers a wide range of cancer treatments, including radiation therapy, chemotherapy, and surgery. The center also has a robust research program, which helps to develop new cancer treatments.

Sloan Kettering Cancer Center is located in New York City. It is smaller than MD Anderson Cancer Center, but it is also one of the most respected cancer centers in the world. Sloan Kettering Cancer Center offers a wide range of cancer treatments, including radiation therapy, chemotherapy, and surgery. The center also has a robust research program, which helps to develop new cancer treatments.

So, which center is better? It is hard to say. Both centers have a long history of offering high-quality cancer treatment. They both have a robust research program, which helps to develop new cancer treatments. And, they both offer a wide range of cancer treatments.

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