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Q:How do I book a flight online?

A: You can make a reservation from several areas on the site. The best place is from the flychinaeastern.com home page in the 'Flight' box.

Q:How do I book a round-trip flight?

Q: how do i book a one-way flight, q: if i don't have a credit card, can i still make a reservation on flychinaeastern.com, q: how many passengers can i book in one reservation, q: why can't i see the flights i was expecting, q: can i make changes to a reservation that i have already made on flychinaeastern.com, q: can i cancel the reservation that i have already made on flychinaeastern.com, q: can i make a reservation for another person, q: can i apply the value of an unused ticket or travel voucher as credit towards an online ticket purchase, q: how can i view my reservations, q: where can i find promotional fares, q: how can i cancel my flights and get a refund, q: i don't live in europe. can i still use this website to make a booking, q: how much luggage can i take on board, q: what should i do about catching my connecting flight after arriving in shanghai, q: how does china eastern airlines handle disabled/pregnant/ill passengers, q: should i take the same document for departure as the one i used for booking my electronic ticket, q: can i book an infant's electronic ticket on the website, q: what is an itinerary/e-ticket receipt for air transportation, q: which airports can provide my itinerary/e-ticket receipt for air transportation, q: which airports can't provide me with the itinerary/e-ticket receipt for air transportation.

Q: Which terminal will my flight depart from at Hongqiao Airport? A: From March 16, 2010, international flights will depart from Terminal 1, and all China Eastern Airlines domestic flights will depart from Terminal 2 at Hongqiao Airport.

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Published   2016-8-31

Contact us Office hours: Monday to Friday 09:00 - 17:30 Service hotline: +49 (0)69 1338930 Support: [email protected] Group booking: [email protected] Comments and complaints: [email protected]

Frankfurt Airport: Baggage and Personal Items (Damaged Checked Baggage/Left-behind Items in Cabin) Phone: +49 (0)69 69023727 Email: [email protected]

Freight Service Import / Export / Sales: Tel.: +49 69 69059340 (opening hours: Mon-Fri 09:30-17:00) Fax: +49 69 69031281 Email: [email protected]

For all other inquiries including reservations NOT made via this website, please contact our sales offices (see below).

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General Conditions of Carriage

General Conditions of Domestic and International Carriage by CEA

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Online check-in Must-Knows

Safety instructions for lithium batteries and dangerous goods

　　To ensure access to convenient, high-quality service for a wide range of passengers, China Eastern Airlines Co., Ltd. (hereinafter referred to as "China Eastern") has launched an online check-in service that allows passengers to check themselves in using China Eastern's official website. For the fastest, most convenient flight experience possible, please follow the Instructions.

　　1. Currently, online check-in through China Eastern's official website is only available for passengers for the following flights: domestic flights departing from designated airports with China Eastern or Shanghai Airlines as their actual carrier (except for domestic segments of some international flights) and some international (regional) flights; China Eastern reserves the right to stop its online check-in service under special circumstances such as flight delays.

　　2. Online check-in service is available for the following passengers: adult passengers, accompanied child passengers (for domestic flights only), not including infant passengers. Passengers who have applied for special services or special in-flight meals need to register at the airport counter on the day of boarding (there could be safety concerns for women over 32 weeks pregnant).

　　3. Passengers in need of special services will need to complete corresponding service applications before being able to check in online. Following check-in, any ticket change and refund, or special services will need to be applied after the cancellation of the check-in.

　　4. Tickets that have already been used for check-in at a check-in counter cannot be used again for online check-in.

　　5. You can check in online for your flight 48 hours before takeoff, except for routes in the United States and Canada, for which online check-in starts 24 hours before takeoff.

　　6. For domestic flights, the cut-off time for online check-in and boarding pass replacement is 45 minutes before takeoff ; for international flights, 60 minutes before takeoff ; the cut-off time for online check-in cancellation is 60 minutes before takeoff ; boarding gates are closed 15 minutes before takeoff (or 20 minutes before takeoff at some airports) , please check the boarding gate closing time page for more details. Please get onboard in time to avoid missing your flight.

　　7. Boarding passes stamped with security check seals are considered to be valid documents for boarding. Other copies and unstamped boarding passes will no longer be accepted as valid boarding documents.

　　8. We thank you for arriving at the China Eastern check-in counter at least 60 minutes before takeoff to check your baggage. For domestic flights, any baggage larger than 20 cm × 40 cm × 55 cm in size or more than 8 kg in weight must be checked. For international flights, any baggage larger than 25 cm × 45 cm × 56 cm in size, or with the sum of its three sides exceeding 115 cm must be checked. Checked baggage must comply with corresponding security requirements. Items that must be placed in checked baggage include alcoholic beverages, knives, dangerous articles, etc. Valuables, travel certificates, fragile items and dangerous items that are flammable, explosive, or corrosive are prohibited from being transported in checked baggage.

　　Provisions concerning the safe transportation of lithium batteries in baggage are as follows:

　　(1) Portable electronic devices containing lithium metal batteries/battery packs or lithium ion batteries/battery packs, such as watches, calculators, cameras, mobile phones, laptops, and portable cameras carried by passengers or aircrew for personal use can be kept in carry-on baggage or checked baggage;

　　(2) Spare lithium metal batteries/battery packs or lithium ion batteries/battery packs for portable electronic devices must be kept in carry-on baggage. Backup batteries of this sort should be placed in the original retail packaging or separated with individual packaging. The following precautions must also be taken to prevent individual batteries from short circuiting: covering exposed terminals with tape, placing each battery in a separate plastic bag or protective carrier, and only carrying the batteries in carry-on baggage. In addition, each lithium battery or battery pack incorporated in an electronic device must comply with the following requirements: a. The lithium content of a lithium metal or lithium alloy battery may not exceed 2 grams; b. The Watt-hour rating of a lithium ion battery or battery pack may not exceed 100 Wh;

　　(3) Devices containing lithium ion batteries or battery packs can be kept in checked baggage or carry-on baggage. Spare lithium ion batteries with a watt-hour rating exceeding 100 Wh but less than 160 Wh can only be kept in carry-on baggage. There is a limit of 2 for such batteries (or battery packs), and each of them must be well-packed so that they are protected from short-circuiting.

　　9. According to United States Government regulations, passengers flying to the United States of America need to have their baggage checked by an explosive trace detector at the boarding gate in addition to ordinary security screening when they are carrying with them electronic devices larger than a mobile phone or a smartphone (such as an iPad, a kindle or a laptop). Otherwise, passengers will not be allowed to take the devices onto the aircraft with them.

　　10. Boarding gates are subject to change from time to time. After arriving at the airport, please check the airport's information screen or check with staff to obtain the latest information regarding the boarding gate of your flight.

　　11. In a rare case such as a change in aircraft type, there might be a resulting change in your seat number. China Eastern may have to reassign your seat. We apologize for the inconvenience and thank you for your understanding and cooperation.

　　12. If you have completed online check-in but would like to cancel your flight for personal reasons, you can cancel your check-in through official self-service channels (including China Eastern official website, China Eastern APP, China Eastern mobile website, China Eastern WeChat mini program, and China Eastern official WeChat account "China Eastern"). There is a limit of three cancellations for each passenger for one flight. If you have already arrived at the airport, you can also contact our check-in counter staff to help you cancel your seat.

　　13. Any use of exclusive marks of China Eastern, such as its trademark, corporate name, or corporate logo by a third-party online self-check-in service without authorization constitutes an infringement of the legitimate rights and interests of China Eastern. China Eastern shall not be held liable for any loss or personal information leakage incurred by passengers' use of third-party online self-check-in service.

　　14. If you are denied boarding or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. For more information about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website.

　　Si l’embarquement vous est refusé ou si vos bagages sont perdus ou endommagés, vous pourriez avoir droit au titre du Règlement sur la protection des passagers aériens, à certains avantages au titre des normes de traitement applicables et à une indemnité. Pour de plus amples renseignements sur vos droits, veuillez communiquer avec votre transporteur aérien ou visiter le site Web de l’Office des transports du Canada.

　　15. We thank you for abiding by the regulations governing the validity of identifications for civil aviation flights by corresponding government departments and ensuring that your identification is legitimate and valid. Please note that the responsibility for any problems resulting from a mismatch of your identification and your name or the invalidity of your identification shall remain with the passenger (passengers whose name contains rare characters or Pinyin and characters at the same time may need to check in at the airport counter).

　　16. We thank you for abiding by the corresponding regulations on the validity period of entry documents and visas by the government of your arrival country and ensuring that your documents meet all entry requirements before checking in. Please note that you will be responsible for the consequences caused by invalid documents or visa, or other relevant problems.

　　17. By starting to use the online check-in service, you are deemed to have accepted the content described in the Instructions.

　　18. Any matters not covered in the Instructions shall be handled in accordance with other relevant regulations of China Eastern. Passengers can consult us via the website of China Eastern at www.ceair.com, or the customer service hotline of China Eastern at 95530 for more information.

　　19. China Eastern Airlines Co., Ltd. reserves the right of final interpretation for the content of the Instructions.

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Reputable travel agent to help with booking China Eastern? - China Forum

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Reputable travel agent to help with booking China Eastern?

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Since you are asking that question in the China forum, what about a Chinese travel agent? Try ctrip.com. They are a very large online travel agent.

I've used Orbitz a few times to book tickets to China from the US with no issues - if they are quoting you a good fare, go with them.

Ok thanks for the input.

This topic has been closed to new posts due to inactivity.

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Chinaeverywhere.com

China Easter Travel Agent Support

Traveling is made more convenient for those who would like to travel to the vibrant and colorful country of China during their Easter holidays. The China Easter Travel Agent Support makes the hassle of making travel arrangements a breeze, and has been incredibly helpful for travelers planning to explore China.

Local tour operators are helpful as they can guide travelers to the most interesting and scenic spots in the country, and provide valuable insight about unique customs and cultural events. For individuals heading to China for Easter, a local travel agent may be a great resource. Not only do they possess an in-depth knowledge of the culture and language, but they can also recommend the best destinations and attractions that one cannot miss during the trip. Despite their amazing expertise and knowledge, it can be difficult to find the perfect travel agent, so travelers should research and shop around to find the most reliable one.

Another great resource is online travel forums where travelers post reviews and ask questions about the country. Tour operators post their services there, and they are a great way to get the best local deals. Since many travelers are familiar with traveling to China and have experienced the country firsthand, it is a great opportunity to learn and value their insights. For instance, new travelers may use the helpful tips to understand the currency and transportation options in the country, on top of preparing for the fantastic sights to explore.

Tourist guides are important for those who wish to learn more about the landmarks and areas they plan to visit. Highly qualified guides provide helpful advice, and they can offer helpful reminders when it comes to tips. Travelers should select the best guide to suit their needs, ensuring that they are knowledgeable and have a genuine passion for the country and its people. Travelers should also check the references and qualifications of recommended guides before their booking, as they can provide invaluable information during the trip.

The country of China has a rich culture and history, and Easter is a great opportunity for travelers to explore the country more in depth. By taking advantage of the different resources available, they can enjoy the best Easter experience while reaping the most out of the trip.

Accommodations

Accommodation is one of the key elements of any holiday and when traveling to China during Easter, travelers should take a look into the hotel options available to them. Depending on the part of the country they are visiting, there are a variety of accommodation options ranging from budget hotels and guesthouses to boutique hotels located within the city center. For an even more memorable experience, travelers may even opt for accommodations on the outskirts of the city where they could stay in a traditional Chinese courtyard or a courtyard of a palace.

One of the advantages of staying in China during Easter is the hospitality of the local people. With tourism on the rise, there is often a high level of hospitality and service, and hotel staff are ever helpful and accommodating. Of course, the quality of service does depend on the status of the hotel, so if one is looking for a more luxurious stay, they should research the top-rated hotels in the area. Prices can vary, so travelers should shop around for the best deals.

Booking in advance is always an option, as there can be great discounts available when the booking is done in advance. This may also help reduce stress levels when travelers are visiting during peak holidays, such as Easter, when a lot of tourists are in the country. Online travel websites can be a great source to compare prices and choose the best option.

Food and Drinks

Eating is one of the best ways to explore a country. Chinese cuisine varies across different parts of the country, and travelers should take the chance to sample the local dishes. Street food is also a great way to experience the flavors, aromas and textures of the local cuisine. It is also an excellent way to meet locals, as the hawkers will often be willing to chat and give travelers insights about the culture and customs.

However, travelers planning to explore the country should be aware of the food and drinks safety standards in the area, and they should always take caution when selecting restaurants. The quality of the food can vary greatly depending on the region, and travelers should always check the reviews before selecting the restaurant. In some areas, particularly the ones away from tourist areas, there may be contaminated ingredients used, so it is best to exercise caution.

Those who are more adventurous could even join in cooking classes to learn more about the Chinese dishes, and the ingredients used for the dishes. For the beginners, there may be a selection of local dishes and recipes that are easy to master. Not to mention, testers will get to try their food afterwards.

Easter Celebrations

For those who wish to experience Easter in all its glory, there are plenty of ways to do so in the country. Depending on the city one visits, they may find different types of Easter activities going on throughout the course of the holiday. For example, churches in the big cities may have mass services or Easter brunches where visitors can partake in the celebrations.

In some cities, there may also be traditional Easter parades and egg hunts as well as performances by clowns and dancers. Visitors may also take part in the special activities offered including fun rides, outdoor shows, and even Easter egg competitions where participants may compete by designing their own eggs. It is best to research the area to get more information regarding the activities and other events to experience during the holiday.

Travel Documents

Finally, before departing on the journey, travelers should remember to check important travel documents such as a valid passport and visa. Those who are unprepared may encounter problems upon arrival as Chinese terms of entry are very strict. Ensure that all paperwork is in order before embarking as all travelers will need to fill up a form upon arrival.

It is also important to verify the currency for the country one is visiting, and if necessary, travelers should confirm the exchange rate as currency exchange rates can sometimes be considerably different in every country. Make sure to only exchange the currency at authorized exchange offices, as doing so in the black market can be dangerous.

Getting travel insurance provides extra assurance should any minor annoyances or accidents happen during the journey. Best to be prepared and travel with peace of mind.

The weather in China during Easter can be different from one province to another. Generally, temperatures during the holiday are warm and pleasant in the south of the country, but they can be quite cold in the northern section. Overall, the climate is dry and temperate, and travelers can expect to come across light rain in some parts of the country.

When packing for the Easter trip, it is best to bring clothes that are suitable for the expected weather. Most areas experience bright sunny days with occasional rain, so plan accordingly. Light comfortable garments are ideal, and it is important to bring a light waterproof jacket for those rainy days.

Visiting in the late spring can be especially rewarding since tourists will have the chance to experience the country in bloom. This season is also the best time for trekking and exploring the beauty of nature, as the weather and favored by the locals.

Safety is an important consideration while traveling to any destination, and this is especially true for China. With the rising number of tourists visiting the country, the travel industry has taken steps to ensure that tourists remain safe and secure during their stay.

Most hotels, restaurants, and other establishments are well monitored and are secure locations for visitors. However, it is still important to take caution and stay away for risky situations, particularly during the night. Travelers should avoid walking alone in deserted areas and areas known for criminal activities, and it is also highly recommended to travel with a local tour guide.

When in public areas, it is important to watch out for pickpockets and scam artist. It is also important to familiarize oneself with local laws, especially when it comes to emergencies, in case any misfortune happens. This is easily done by carrying a similar local sim card with internet access, as this may come in handy in sudden situations.

Bernice Sorrells

Bernice A. Sorrells is a freelance journalist and travel writer from the United States. She has written extensively about China, covering topics such as culture, history, politics, and economics. Bernice has traveled extensively throughout China, visiting many of its provinces and cities.

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Smooth and Hassle-free Travel with China Eastern Travel Agent

China Eastern Airlines is one of the major airlines in China, known for its extensive route network and excellent service. However, booking a flight and planning a trip can be a daunting task, especially for first-time travelers. This is where China Eastern travel agent comes in. With their expertise and comprehensive travel services, they can help you navigate the complexities of traveling and ensure a smooth and hassle-free trip.

One of the biggest advantages of using a China Eastern travel agent is their ability to secure the best deals and discounts on flights. They have access to exclusive promotions and deals that are not available to the general public, which can save you a significant amount of money on your trip. They can also help you find the best routes and flight times to suit your travel schedule.

Another major advantage of using a China Eastern travel agent is their ability to provide customized package deals. They can help you plan your trip by including flights, hotels, transportation, and tours, all in one package. This can save you both time and money, as package deals often offer discounts compared to booking separately.

The third advantage of using a China Eastern travel agent is their ability to provide 24/7 support during your trip. This is especially important in case of any unexpected issues that may arise. The agents have a team of dedicated support staff who are available to assist you with any questions or concerns you might have, ensuring that your trip goes smoothly.

In addition, China Eastern travel agent can provide you with detailed information about the airline’s service, such as the type of seats, in-flight entertainment, meals, baggage allowance and other services. They can also assist you with any special requests or needs you may have, such as booking seats with extra legroom or requesting special meals.

In conclusion, using a China Eastern travel agent is an excellent way to ensure a smooth and hassle-free trip. With their ability to secure the best deals and discounts, provide customized package deals and 24/7 support, and provide detailed information about the airline’s service, you can travel with confidence and enjoy your trip to the fullest. So why wait? Book your next trip with China Eastern travel agent and experience the excellence of China Eastern Airlines.

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Villa Travels becomes General Sales Agent for China Eastern Airlines, expanding travel horizons to the Maldives

October 23, 2023 | News | IMTM

Male’ Maldives, 23rd October 2023  – Villa Travels is proud to announce that they have taken on the esteemed role of the general sales agent for China Eastern Airlines. This pivotal agreement was officially sealed with the signature of their General Manager, Sofwan Mahmood, representing Villa Travels, and Wayne Wu, General Manager of the China Eastern Airlines Singapore Branch.

Speaking with Minivan News, Sofwan Mahmood expressed his enthusiasm for this partnership and its profound implications. He highlighted that this collaboration enables them to offer the full spectrum of services, including tickets, directly from China Eastern Airlines through Villa Travels.

Sofwan went on to emphasize that this agreement is a gateway for China Eastern Airlines to extend its services to the Maldives, marking a significant milestone in the journey of enhancing travel options for their valued customers.

China holds a paramount position in the Maldives’ tourism industry, having steadily grown to become the second largest source of tourists in recent years. In fact, as of the current year, China has officially claimed the title of the second largest contributor to the Maldives’ booming tourism sector, with a notable 153,989 Chinese tourists visiting the country. This remarkable growth speaks to the enduring allure of the Maldives as a preferred destination for travelers from China

#iamwithIMTM #IMTM #imtmonline #maldives #maldivestourism #Maldivestourismindustry #maldivian #maldiviesnews #resorts #sunnysideoflife #tourism #Travelnews

Last modified: October 23, 2023

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International Maldives Travel Market 2023

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