glavs travel reviews

Glavs Travel

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55 W 39th St

New York, NY 10018

Avenue Of The Americas & 5th Ave

Midtown West

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My parents purchased their hotel stay and spa package at Karlavy Vari, Chech Republic through Glavs Travel Agency. The agency did notify my parents that the hotel had a fire three months prior to their stay and the pool and aquatic procedures of the hotel are not available during their stay in September of 2017. My parents specifically picked this hotel for their spa services as they have stairs there before. After they arrived, the travel agency told them that they may use a pool at a different hotel; however, that is not what the local representative told them. They were only limited to a one visit to a different hotel's pool. DON'T RECOMMEND ANYONE TO USE THIS TRAVEL AGENCY. ZERO CUSTOMER SERVICES.

I traveled to Japan with Glavs agency in April of 2018. Very well organized trip. Starting with attentive Brooklyn agents and finishing with the amount of places seen. Air tickets were booked in advance for a good price, hotels in Tokyo and Kyoto were centrally located and comfortable. Breakfasts were provided. Guides in Japan were knowledgeable and helpful. Each day was filled up to the rim with amazing places to visit. Bus was comfortable, places to eat were abundant. Detailed information was given to travelers by NYC agency with contact numbers, exact plans for each day and even with a few cultural tips and trivia. I would like to say thank you, and to recommend Glavs travel agency to others.

My family and I have been using Glavs travel since 2010. Angela is usually the one who takes care of us and she is amazing! She's very good about understanding our interests and recommending tours she thinks we would enjoy. So far every trip she has recommended has been fantastic! Very easy to get in touch with and always available to help with any concerns we may have! Would definitely recommend!!

I purchased a 6 day bus trip for my parents from NY to Canada in February. The trip was to take place in June. The day before the trip was scheduled to start, I received a call and was told that they could not get a big comfortable tour bus ( as promised) and instead they will be providing a van. My senior parents were in the very back row of a van for 6 days, squished against hot windows, unable to stretch. The company did not offer any discounts or remedies. Will not use again.

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Website: glavstravel.com

Phone: (212) 290-3300

Cross Streets: Near the intersection of W 39th St and 6th Ave

55 W 39th St New York, NY 10018 5243.60 mi

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Yelp Reviews

3.5 4 reviews

My family and I have been using Glavs travel since 2010. Angela is usually the one who takes care of us and she is amazing! She's very good about understanding our interests and recommending tours... More

My parents purchased their hotel stay and spa package at Karlavy Vari, Chech Republic through Glavs Travel Agency. The agency did notify my parents that the hotel had a fire three months prior to... More

I traveled to Japan with Glavs agency in April of 2018. Very well organized trip. Starting with attentive Brooklyn agents and finishing with the amount of places seen. Air tickets were booked in... More

I purchased a 6 day bus trip for my parents from NY to Canada in February. The trip was to take place in June. The day before the trip was scheduled to start, I received a call and was told that... More

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Glavs travel.

350 5th Ave., Suite 5700

NY, NY 10118

Tel: 212-290-3300 212-290-3300 | 718-615-1010 718-615-1010 | Fax: 212-290-2358

[email protected]

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125-10 Queens Blvd., Suite #14,

Kew Gardens, NY 11415

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61 Alness Street, Suite 222

Toronto, Ontario

Canada M3J 2H2

Tel: 647-494-3786

Tel: 718-520-1000 Tel: 718-520-1000

Fax: 718-504-4666.

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Reviews 3.5.

3,650 total

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We completed the Vietnam, Cambodia and Thailand tour in February which was simply amazing. Our CEO, Bun was so kind and enthusiastic - full of knowledge and just couldn't do enough for us. My communication with G Adventures prior to booking was speedy and efficient. We will definitely book again.

Date of experience : February 12, 2024

AVOID! AVOID! AVOID!

AVOID! AVOID! AVOID! DO NOT USE THIS UNPROFESSIONAL ORGANISATION OR YOU WILL REGRET IT! G Adventures are awful! The staff are useless and the managers don't call you back! More hassle than it's worth! They are quick to take your money but don't want to help! Intrepid are much better! Do not give your money to this company!!!! Vile company!!!!! I have spoken to Ashely and Zeeshan but their manager is refusing to call me!! Waste of my time and money!

Date of experience : April 17, 2024

Lousy experience. Double cancellation

Nope. They have taken my money and booking then cancelled the first tour I booked. I booked a second tour and then was told that there was no room in the tour. All this 4 days before the expected departure flight. Seriously! Now my agent tells me that they have not yet reimbursed the money I paid them. I am appalled.

Date of experience : April 16, 2024

AWFUL !! G Adventures, National Geographic & Disney

After having one fantastic overseas trip with Nat. Geo. several years ago, we decided on a US trip. When I had to cancel due to a medical issue, I found out what you really get with some trips is a subcontractor called G Adventures. Disney now owns and runs most things. This is hidden in the fine print; you are not told you're dealing with a subcontractor. While they refunded the trip cost, they have given me the runaround for over 6 weeks regarding the airline refund. I even had to go to the airline and now have documentation that the airline refunded G adventures over a month ago! National Geographic and Disney passed the buck and refuses to back a trip they advertise and be responsible for this subcontractor. Fortunately, my credit card company refunded!! I no longer recommend Nat. Geo. or Disney for any trip as a result. Check the online reviews for G Adventures, National Geographic Tours...F rating with BBB and horrible ratings with yelp and other reviewers.

Date of experience : April 09, 2024

This is one of the best travel agents…

This is one of the best travel agents which services I have used. I love traveling all over the world and you know… it is hard to find a suitable travel agent that aligns with your needs and wishes. I came across this company accidentally by scrolling through a blog of one website and saw an advertisement. After reading their terms of cooperation I was convinced that it is exactly what I was looking for. I bought their tour “three days in Iceland” for 719 bucks and it is quite cheap to be honest and at the same time they are not inferior in providing qualitative services. We had a great tour and I was so happy. In the near future, I will come again, guys! 😀

Date of experience : April 11, 2024

We are still on holiday with them the…

We are still on holiday with them the hotels they put you are not very good and everything is more money every time there is a trip

Date of experience : April 12, 2024

An amazing one week tour of Malaysia and Borneo

We had a one week tour of Malaysia and Borneo which was absolutely amazing! We had a great guide called EJ along the way who was helpful and efficient at getting us from place to place. We had the opportunity to visit remote islands, see Bornean orang utans and sun bears and much more! Would highly recommend this trip for anyone.

Date of experience : March 29, 2024

Costa Rica - very commercial and not eco

Embarking on a 16-day Costa Rica journey with G Adventures was a mix of highs and lows. Despite the promise of eco-friendly exploration, some accommodations fell short, and the reality of plastic pollution was apparent. San Jose was underwhelming with its dirty streets and hazards like uneven pavements and missing drain covers posing safety concerns. However, experiences like the Manuel Antonio National Park visit and activities in Monteverde offered memorable moments. La Fortuna had hidden gems, but inadequate information sharing was noted. Sarapiqui Rainforest and Tortuguero were highlights, but Puerto Viejo deserved more time. Overall, while G Adventures provided experiences, improvements in accommodation and information transparency are needed for future trips. Costa Rica proved costly, primarily catering to American tourists. Considering the mixed experience, returning is unlikely, though some aspects were enjoyable. As for G Adventures, while some aspects were positive, improvements in trip quality and inclusions are necessary for potential future use.

Date of experience : March 06, 2024

We trekked the Inca Trail in March - it was an adventure packed with history, culture and breath taking views with every step taken that no words or photographs can give it the honourable respect and justice it deserves. I was completely in awe of the Porters who were dedicated and disciplined carrying 30kg each on their backs to ensure we were fed, watered, safe and warm and always had a welcoming smile and very courtesous.How they maintained the stamia each day was humbling- my only criticism is that prehaps alittle less weight for each Porter and definitely the use of walking poles for each of them. Also a huge thank you to our Guides Richie and Paulo & team for pushing us along with inspiration, historical culture and belief! Treasured memories 😊 Jacqueline Grant

Date of experience : March 20, 2024

The best 20 days in Rajasthan and Varanasi

I just finished 20 days in Rajasthan and Varanasi, India with G Adventures. This was my first group tour and it was the best experience. Our guide Siddhraj was amazing, incredibly knowledgeable and passionate about his work and his country. It was a Basic trip so accommodation was basic but always clean enough. We used public transport, buses, trains, and sleeper trains. These were always basic but adequate. Siddhraj made sure we were all safe on the sleeper trains and made sure we were all ready to leave even when we were spread across numerous coaches on the train which can’t have been easy as we were a group of almost 20. We were in Agra for Holi Festival and Siddhraj made sure we had somewhere safe to experience the festivities, going above and beyond to secure hotel rooms for us to shower in before our sleeper train. Everything on the tour was well-organised and ran smoothly. I would definitely recommend this trip to anyone considering it.

Date of experience : March 11, 2024

I have done 2 trips with GAdventures

I have done 2 trips with GAdventures, one to Southern Africa and one to Ecuador. Both tours were great! Can't wait to do more tours with GA!

Date of experience : March 09, 2024

My trip to Antarctica..best thing I have ever done!

My trip to Antarctica delivered more than I ever expected, every step of the tour was handled by expert friendly staff,from beginning to end.As a long term traveller I'm 70yrs old,this has been the best experience of my life. Find it hard to put into words how great the whole experience. The staff were fantastic. The on board scientists were so passionate and eager to share their knowledge.As a solo traveller (no extra charge) I would give gadventures 10 out of 10 with no hesitation. Thanks to all on gadventures quest for the antartic circle for your friendly,informative and fun time. If you have a passion to see Antarctica definatly do it with Gadventures also add kayaking which was spectacular. and camping on the ice overnight, great experience...Thanks Gadventures..Graeme

Date of experience : February 21, 2024

Great trip for a first time traveller

I did the Highlights of Ireland GAdventures tour in June 2023. The tour guide, Jamie was great. Very knowledgeable and friendly, and knew of some great spots around the country for scenery, live music, great food, and of course great pubs/bars. The trip was decently paced, and I felt like I got to see a good chunk of the country. The most memorable parts for me were the Cliffs of Moher, Giant's Causeway, and of course, the group on the tour. I would definitely do another trip with GAdventures, Iceland is high on the bucket list.

Date of experience : June 17, 2023

Mayan Encounter

Mayan Encounter to Guatemala, Belize and Mexico Loved this 11-day tour with GAdventures! This was my first time as a solo traveler on a guided tour; I’m so glad I went with this company for several reasons: our guide, Ella, was delightful; all the logistics were taken care of; the cultural and outdoor experiences were great; sufficient free time was built in; the group was like-minded; and it was fun! The accommodations were just what we needed: clean decent places to sleep (I slept well every night after those fun-filled, active days). My top experiences were Tikal, snorkeling trips (including night-snorkeling!), cave tubing, and low-key bike riding on Caye Caulker. Best of all: to see how GAdventures is helping out very-worthy endeavors. I know I’ll travel with GAdventures again as I love being out in nature and experiencing new things. Now to figure out where to go next! Pam

Date of experience : February 18, 2024

Amazon to the Andes Forced to Tip $100 & nasty room mate...

Amazon to the Andes Forced to Tip $100 & nasty room mate...So overall the trip was good because Peru 🇵🇪 itself is so rich in culture & so many things to do. I was really forced to tip the porters at the Inca Trail. I forgot the cash & the fellow travellers started saying it's not fair & becoming nasty. Since when is tipping compulsory? Disgusting G adventures being forced to tip. In this case it was & I had to pay back the leader with more tips. This is where the porters working on the mountains are already paid in advance by G adventures. The Amazon experience overall was great and the accommodation. I was put with a roomate who I was sharing with who complained first, everything was friendly out of spite she started complaining & making the experience less enjoyable because of her presence. G adventures don't force people to tip, since when did tipping ever become compulsory & a fixed amount. Also if 2 people sharing rooms don't get along, give them the own room something serious like physical assault or a very unpleasant experience can happen. Don't force people just because you want to keep the money for your company. The dinner was included on most of the inca trail and Amazon experience which is a plus. However, avoid and I will not be booking any trips other travel companies are way better.

Date of experience : March 21, 2024

Cheated their customers.

We asked for a photographer tour same as friend’s, who introduced us to her tour. But their agent made the vagus travel contract to us, hide the truth that the tour was a cheaper classic tour. But the end, we pay photographer tour price which is $400 more expensive, but got a cheap classic tour.

Trip of a lifetime, thanks, in large part to G Adventures

This was the first time were were on a tour. We didn't know what to expect and were so pleasantly surprised by the experience, that we're anxious to go w/G Adventures again. It was a 12 day tour of South Africa and Victoria Falls that hit all the high points, booked all the best accomodations, took all the best tours, and served just the right amount of local flavor that we had hoped for. The trip was jam packed w/places and experiences, but never felt rushed or "too much". The group was smallish (11 people), all of whom got along very well, thanks in large part to the CEO who was excellent and professional. She was vastly knowledgeable, local, and went out of her way to be helpful and friendly. Truly a trip of a lifetime and I'm very excited for anyone who is contemplating taking this trip

Date of experience : February 11, 2024

Make yourself a favour and Do Not book…

Make yourself a favour and Do Not book youtlr tour with them. My tour for Costa Rica got cancelled due to some "places being sold out" but on the website it was advertised 3 places available for this tour. If I knew I would have booked myself a car from the airport and avoid all this hassle and stress I'm going through now because I planned my trip based on this tour. Anyway, this experience is for Costa Rica only. Don't know anything about other countries.

Date of experience : February 29, 2024

Incredible time in Morocco

I did the 8 day Morocco kasbahs and desert tour, and it was my favourite travel trip ever. It was my first ever group tour, and the itinerary, transport, and accommodation were all seamless and very stressfree- the only thing I had to do was turn up on time each morning. Special shoutout to our tour ceo Sofia- she was so knowledgeable and engaging and made the tour feel like a big family holiday. Highly recommend this tour and I can't wait to come back to Morocco one day!

Date of experience : January 14, 2024

~Alber Samuel treats his guests Fairly

~Alber Samuel treats his guests Fairly, friendly ,and perfectly. He is keen to make the tour is organized. He is organized, and very punctual. The tour program was was scheduled well, was on time. We didn't miss anything during the tour program. He is very informative about Egypt —We met him in the first time, and we felt we knew him for long time.

Date of experience : February 09, 2024