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Open an Insta Save Account.

No Paperwork, No Branch Visits, No Hassle!

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Save more on your everyday expenses.

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For your safe, comfortable, and convenient travel needs

ICICI Bank Home Loans

The key to your Dream Home, within easy reach

Campus Power - from a dream to a degree, with you at every step.

Solutions for student, parents and institutes.

Just getting returns on your investment?

Save Tax too, while you build your corpus!

Manage all your utility bills, smartly.

Pay bills easily, using Internet Banking.

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A blessing for wealth creation is here for you!

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A refreshing way to learn all about Personal Finance.

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Popular Questions

I want to know the icici bank customer care number.

To know the ICICI Bank Customer Care Numbers, please click here .

You can also click here to check the menu options provided by phone banking after dialing the customer care number.

Note: Keep your account details like Account Number/Debit/Credit/Prepaid Card Number and PIN handy with you, for authentication during the call.

You may also write to us at [email protected] from your registered e-mail ID.

How to make ICICI Bank Credit Card payment?

You can now make 'Other Bank' Credit Card bill payments also through either iMobile Pay app or Internet Banking.

Retail Internet Banking (RIB):

Login to Internet Banking > Payments and Transfer >  Pay bills>  Credit Cards >  Non ICICI card > Enter your card no. > Click on 'Submit' > Proceed to pay > Pay now

iMobile Pay app:

Login to iMobile Pay app > Cards & Forex (or Bill Pay & Recharge ) > Other Bank Credit Cards > Add a Card > Enter your card number and details > Post OTP verification you will be able to pay the credit card bill

In case you have added your Credit Card then please select the card and click on 'Pay Now' to pay your credit card bill

Note: It may take up to 3 business days for the payment to reflect in your credit card statement. In case you have crossed 3 business days and the payment is still not reflecting, please call our customer care executive at 1800 1080

Can I upload KYC online for my savings account?

If you are a new customer, click here to complete KYC. 

For existing customer we request you to visit the nearest ICICI Bank branch with the KYC form duly filled in and signed, along with the necessary documents. Online video KYC option is available for only for Instant Accounts/ Credit Card/ Loans opening through Insta platform.

I've made a Credit Card payment but why is it not reflecting in the statement?

After you've made a Credit Card Payment, it may take up to 3 business days for the payment to reflect in your credit card statement. 

In case you have crossed 3 business days and the payment is still not reflecting, please call our customer care executive at 1800 1080 .

How do I change the limit on my Credit Card?

SMS CRLIM <last 4 digits of card> to <5676766>

Credit limit will be increased to maximum available credit limit for eligible customers.

2. Mobile Banking: 

You can increase the credit card limit through the "Cards & Forex" icon available on iMobile Pay. Select your Card Number > Manage Card > Manage Credit Limit (under More options) > Desired Credit Limit > Submit

You will receive confirmation message of credit limit increase.

3. Internet Banking:

Login to www.icicibank.com with user ID and password > Click on ‘Cards & Loans’, Select and click on Credit Card > Manage Credit Limit Existing Credit Limit’ and ‘Maximum Credit Limit’

option will be available. Enter the ‘Desired Credit Limit’. You will receive an OTP on your registered mobile number, to authorize the transaction. Enter the OTP and click on ‘Submit’.

You will receive confirmation message of credit limit increase in seconds.

4. Customer Care:

Kindly call ICICI Bank Customer Care on <1800 1080> and the Customer Care Executive will assist you with credit limit increase (if eligible).

How to transfer funds?

Domestic Fund Transfer: To initiate a fund transfer, Login to your Internet Banking> Go to Payments & Transfer > Click on Funds Transfer> Select Account and fill in the other details.

Once your transaction is complete, your payment confirmation number will be displayed on screen.

Click here to initiate a fund transfer.

International Fund transfer: The facility to transfer funds abroad is available through Internet Banking. From Internet Banking you will be redirected to money 2 world website to complete the transaction.

Please Login to www.icicibank.com with your user ID and password > Payments & Transfer > Fund Transfer > Overseas Transfer > Send Money Now > You will be redirected to money 2 world website to complete the transaction. Please click here to login to Internet Banking and start the journey.  

How to change the communication address for savings Account?

To update your communication address

Please visit our website www.icicibank.com and login to your Internet Banking account> click on Customer Service > Service Requests > Bank Accounts > Request for Updation of Communication Address.

Steps to follow:

Web page will be displayed for updating the address in

1) All linked bank accounts

2) All linked credit cards

3) Both (accounts and credit cards).

Select the appropriate option

-Existing address as updated in bank records will be displayed

-Select the address proof document to upload from the drop down

-Upload the clear scanned image of the document chosen (File size should not exceed 500 Kb)

-Post uploading the document, enter the required details.

-Read the T&C provided and tick mark the option I agree to submit your request.

or Please visit the nearest branch with address proof to update your communication address

Click here to navigate.

What is the Monthly Average Balance I need to maintain in my Savings Account?

You can view the Monthly Average Balance (MAB) that you need to maintain in your Savings Account using the below path on internet banking: Bank Account > Accounts > Click on respective Account Name > Under Balance details, you can find your Monthly Average Balance information.

Note: There are certain accounts that provide MAB waiver like Family Banking Accounts, Asset linked Savings Accounts (ALSA), Privilege Banking Accounts meeting minimum FD requirement (Silver, Gold Privilege, TheOne Savings account) etc. Please click here  to know more about service charges linked to the different variants of Savings Accounts.    

How do I know about the pre-qualified offers on my account?

To know about the pre-qualified offers on your account mapped to you, you may go to iMobile Pay app or Internet Banking and log in with your user id and password.

1. Inside iMobile Pay app please go to  Home Page > click on Pre-Approved Loans / Offers.

2. Inside Internet Banking please go to CARDS & LOANS > Loans to see the offers mapped to you

What is my account balance?

You may call our new missed call alert facility number from the registered mobile number to know your account balance and last 3 transactions through an SMS.

The call will get disconnected automatically and an SMS will be sent to the registered mobile number of the user.

• To check account balance, you need to dial 9594612612.
• To check on last three transactions, you need to dial 9594613613

Alternatively, you may check the balance through iMobile Pay, Internet Banking or by calling our Customer Care.

How do I get a call back?

We regret to inform you that, We do not offer a Call Back facility. However, you may call our customer care for assistance.

Please click here  to know the customer care numbers.

How to update video KYC details online?

Re-KYC update through Video KYC option can now be done on Internet banking. 

As per RBI Guidelines all customers have to update their KYC details periodically with their banks hence Re-KYC updation through Video KYC option is now live in Internet banking along with document upload option. Only Re-Kyc Due Customers will get the forced page/pop-up message will be shown on the screen to “update KYC through Document upload and Video KYC" along with “skip” option (if customer wants to do it later). Please note skip option can be used maximum of 10 attempts.

Please note the below points:

1. Video KYC can be initiated only from India

2. Keep original physical PAN card and Aadhaar Card ready

3. You will be informed on mail, SMS and notifications to complete your REKYC.

How do I know the status of my credit card application?

Processing of a new credit card application may take up to 21 working days. Please click here  to track your application.

For more details, you may call our Customer Care from your registered mobile number. To know the local Customer Care numbers, please click here .

Who is my Relationship Manager?

To connect with your relationship manager, call on 022 4440 0000 from your registered mobile number.

You can find your Relationship Manager details from logged in internet banking home page. Scroll down in the home page and in bottom left hand side corner you will find your relationship manager details.

Note:  In case no relationship manager is assigned to you, you may call our Customer Care between 8:00 a.m. to 8:00 p.m. (Monday-Saturday) from your registered mobile number. To know the local Customer Care numbers, please click here .

How to update nominee in my account?

To view or update nominee in your savings account, login to internet banking ( icicibank.com ) and follow the path:  Go to 'Customer Service' > Select 'Service Requests' > Tap on 'Bank Accounts' > Select 'Account Modification related' > Click on 'View/Update Nominee.'

How can I track the status of service request number raised?

You may know the status of your Service Reference number through the below mentioned channels:

Internet Banking: Login to your Internet Banking Account > Customer Service > Service Requests > Click on Status of your Request.  Click here to start.

iMobile Pay: Login to iMobile Pay> Services > Check Status > Track Service Requests.

COVID-19: A message to our customers from ICICI Bank Ltd, New York Branch

The New York Branch is a wholesale bank and does not undertake any retail activity. The New York Branch does not accept cash deposits in any currency.

It has come to the notice that a spurious email mentions about an authority/instruction received by ICICI Bank from American Bankers Association for redirecting customer’s unclaimed funds with ICICI Bank to an escrow account before redirecting the same to a Federal account. The spurious email looked as if it was sent by an official of ICICI Bank. However, the spurious email had originated from outside ICICI Bank's perimeter. At ICICI Bank, security of our customer’s information is a top priority. Please visit the Safe Banking section on our website regularly to stay up-to-date on tips to keep your money safe and secure. Please note, ICICI Bank will never ask for your credential, e.g., password when you call our Customer Contact Centre.

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List of ICICI Bank customer care numbers

Here's the list of all the icici bank customer care numbers which you need for your queries..

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Check out the entire list of all ICICI bank customer care numbers provided below:

Personal Banking: All India : 1860 120 7777

Wealth / Private Banking: All India : 1800 103 8181

Corporate / Business / Retail Institutional Banking: All India : 1860 120 6699

List of ICICI bank customer care numbers of all states:

• Ahmedabad: 079 3366 7777
• Bangalore: 080 3366 7777
• Bhopal: 0755 3366 777
• Bhubaneswar: 0674 3366 777
• Chandigarh: 0172 3366 777
• Chennai: 04433667777
• Dehradun: 0135 3366 777
• Delhi: 011 3366 7777
• Ernakulam: 04843366777
• Gurgaon: 01243366777
• Hyderabad : 04033667777
• Jaipur: 01413366777
• Kolkata: 03333667777
• Lucknow: 0522 3366 777
• Mumbai: 02233667777
• Panaji: 08323366777
• Patna: 06123366777
• Raipur: 07713366777
• Ranchi: 0651 3366 777
• Shimla: 01773366777
• West Bengal: 810 166 7777
• Andhra Pradesh: 7306667777
• Assam: 986466 7777
• Bihar: 810266 7777
• Chattisgarh: 909866 7777
• Goa: 902166 7777
• Gujarat: 800066 7777
• Harayana: 901766 7777
• Himachal Pradesh: 981766 7777
• Jammu & Kashmir: 901866 7777
• Jharkhand: 810266 7777
• Karnataka: 808866 7777
• Kerala: 902066 7777
• Madhya Pradesh: 909866 7777
• Maharashtra: 902166 7777
• Orissa: 969266 7777
• Punjab: 730766 7777
• Rajasthan: 787766 7777
• TamilNadu: 730566 7777
• Telangana: 730666 7777
• Uttar Pradesh: 808166 7777
• Uttarakhand: 808 166 7777

For unresolved query related customer care numbers:

Register your grievance by dialing toll free number 1800 200 3344

Provide the Service Request Number (numeric digits only) which is not more than 2 months old

Toll free Number:

1800 200 3344 (All Operator)

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ICICI Credit Card Customer Care like the bank’s cards is one of the best customer care services today. The bank offers some top-of-the- line cards with amazing features and benefits for its clients and an aqualiy high quality ICICI Credit Card Customer Care service to back them up. Read on to learn more.

Table of Contents: ICICI Credit Card Customer Care [ Hide ]

• State Wise ICICI Bank Customer Care Numbers

ICICI Bank Customer Grievance Redressal Policy

ICICI (Industrial Credit and Investment Corporation of India) Bank is one of the top four Indian banks and a leading multi-national Indian financial services company. The bank extends a thorough and transparent customer support and service for its personal, private & corporate banking consumers, including credit card users.

Typically, a customer can raise a complaint for their personal or corporate banking experience and/or credit cards in following ways:

ICICI Bank Exclusive Customer Care Number ( Toll Free ) is 1800-103-8181

All Customer Care officers are available from 8:00 AM to 8:00 PM from Monday to Saturday. You can register your complain 24 X 7 on Helpline to Interactive Voice Response system.

For unresolved queries call 1800 200 3344 between 9:00 AM to 6:00 PM from Monday to Friday.

Do share the Service Request Number or SRN (numeric digits only).

Your complaint should not be older than 2 months. Also, call from your registered mobile number.

Additional Information: know Personal loan Customer Care Details For Different Banks.

State Wise ICICI Bank Customer Care Numbers are shared below:

ICICI Bank customer care email id: [email protected]

ICICI Bank Contact Numbers of Global Offices (for NRIs)

For instant access to your complaints and concerns use following ICICI email ids.

For unresolved queries: [email protected]

For Wealth Management response: [email protected]

NRIs can send email to: [email protected]

For DEMAT services: [email protected] in

3. Resolution through Branch:

Contact branch officials directly for resolution of issues or simply drop complaints/feedback in the branch drop boxes or write in the complaint book available in the branches.

4. Website:

Sharing your views and reviews on ICICI bank website is just a few clicks away.

Visit the feedback page: https://www.icicibank.com/feedback and share your compliments and complaints by filling a form.

You can also use assistance of iPal - ICICI Bank Chatbot. Here you will find resolution to most of the frequently asked questions.

You can also log in and register a complaint to the "Account Manager" or "Complaints" section.

Write to the business heads of respective products, if not satisfied with the resolution.

However, if you are still dissatisfied with the resolution, contact Principal Nodal officer at:

The Principal Nodal Officer ICICI Bank Ltd Bandra Kurla Complex Mumbai 400051 e-mail to: [email protected].

Internal Ombudsman of the Bank

If you want to report your dissatisfaction even after contacting Senior Management and Principal Nodal Officer contact Internal Ombudsman of the Bank for examination.

The ICICI Bank has clearly defined its Customer Grievance Redressal Policy on the official website and outlined the clear framework for addressing and resolving the customer grievances. The policy is designed keeping in mind concerns of both rural as well as urban consumers, and is thus made available in public domain at all bank branches as well as website. Customers can share their views, reviews and complaints via phone, email, website and various social media channels according to their convenience.

The user can further escalate complaints to the next level in case of unsatisfactory resolution of their concerns. The grievance escalation matrix can be accessed on the official website.

To enhance the quality of customer service, ICICI bank also runs several forums on their website and other platforms to review customer grievances.

Complaint Redressal Turnaround Time

In case the bank needs additional time, it will provide details and expected timelines to the customer.

You can check ICICI complaint application status here: https://twitter.com/ICICIBank_Care

In case you have any other doubts or queries on ICICI credit cards, contact MyMoneyMantra at https://www.mymoneymantra.com/contact-us

MyMoneyMantra Toll Free number is 1800 103 4004

Email MMM customer care here: [email protected]

• Fixed Deposit
• Savings Account
• Saving Schemes

ICICI Bank Customer Care Number

Existing customers of ICICI Bank as well as those wishing to avail any of the bank’s services/products can reach to the customer support centre at 1800 1080. This is the bank’s national helpline number as well which means it can be dialed from anywhere in the country for any query related to ICICI Bank products/services.

ICICI Bank Customer Care Numbers for Metro Cities

The following table(s) provides the ICICI Bank customer care numbers for the 4 metropolitan cities of India:

If you’re domestic ICICI Bank customer travelling abroad, you can reach the ICICI Bank customer care at:

+91-22-33667777 (for personal banking)

+91-22-3344 6699 (for corporate/business)

ICICI Bank Credit Card Customer Care

If you have a query regarding the ICICI Bank credit cards, please call on the below-mentioned ICICI Bank credit card customer care numbers:

ICICI Bank Amazon Pay Credit Card Customer Care

If you have an ICICI Bank Amazon Pay credit card and are facing some issues with it, please feel free to call on the following ICIC Bank Amazon Pay credit card number:

1800 102 0123

ICICI Bank Customer Care: Submit Complaint Online

The ICIC Bank provides its customer with an online option to submit their complaints. The process for the same is explained here: 

• Go to ICICI Bank Complaints Page at https://www.icicibank.com/complaints/complaints.page
• If it’s your first time registering the complaint, click on “EMAIL”
• Provide the following information: product/service for which complaint is to be raised, complaint related to and type of complaint – all these are to be chosen from the respective drop-down menus
• Next, provide additional details (your name, account/application number and feedback/comments, etc.)
• Provide your telephone number and email ID to which revert shall be sent
• Finally, hit the “Submit” button

That said, if you’ve already submitted your complaint before and aren’t satisfied with the reply, you can download the “ICICI Bank Complaint Form” and send the same to the ICICI Bank Head Office.

ICICI Bank NRI Customer Care Number

Please refer the table given below for ICICI Bank NRI customer care numbers:

For detailed list of all NRI customer care numbers by ICICI Bank, please go to ICICI Bank NRI Banking webpage.

ICICI Bank Customer Care Toll Free Number

1800 1080 is the ICICI Bank toll free customer care number which can be dialed from anywhere in the country. It attracts zero charges.

If you’re not satisfied with the bank’s response to your query, you can write to:

ICICI Bank Limited

ICICI Phone Banking Center

ICICI Bank Tower

7th floor, Survey no: 115/27

Plot no. 12

Nanakramguda, Serilingampally,

Hyderabad – 500032

ICICI Bank Home Loan Customer Care Number

For those of you having home loan related queries, please call on the ICICI Bank toll free number mentioned below and choose the relevant option for home loans:

ICICI Bank Customer Care Grievance Redressal

In case you’re juggling with certain query, complaint or issue related to banking service offered by ICICI Bank, you can follow the below mentioned steps to get your queries resolved at the earliest:

Level 1: If you’re submitting your query for the first time, you can either email or call customer care team to lodge your complaints.

Level 2 : In case, you are not satisfied with the response from customer care team, you can escalate the issue and share the details of query with Head-Phone Banking of ICICI Bank. You can either submit your query by visiting the official website of ICICI Bank or can download the query form and send it to:

Mr. Phani Kumar Thota,

ICICI Bank Ltd.,

Phone Banking Center, ICICI Bank Tower,

Financial District, Gachibowli,

Hyderabad 500032.

Level 3 : In case, you remain unsatisfied with the response from above two levels, you can now reach out to Head-Customer Service Quality of ICICI Bank. For this, you can with submit your query on the official website of ICICI or can download the query form and send it to the address given below:

Mr. Saurabh Singh,

Senior General Manager and Head Customer Service,

ICICI Bank Ltd., ICICI Bank Towers,

Bandra Kurla Complex, Bandra (East),

Mumbai 400051.

Level 4 : If you are not satisfied with the responses provided by three levels mentioned above, you can get in touch with Principal Nodal Officer to escalate the issue. For this, you can either submit the query on website or download the form and submit it to:

Mr. Vinayak M More,

Principal Nodal Officer, ICICI Bank Ltd.,

ICICI Bank Towers, Bandra Kurla Complex,

Bandra (East), Mumbai 400051.

Also, check Customer Care Numbers for Other Banks:

ICICI Bank Customer Care: FAQs

1800 1080 is the ICICI Bank national helpline number.

1800 1080 is the ICICI Bank customer care toll free number.

You can call on 1860 120 6699 for queries related to ICICI Corporate Banking.

You can call on the ICICI Bank toll free customer care number at 1800 1080 and have answers to your ICICI Bank netbanking queries.

ICICI Bank customer care number for wealth or private banking: 1800 103 8181.

Please call on +91-22 3914 0422 which is the ICICI Bank customer care number for NRI customers (tolled number).

Customers can call at 1800 1080 to enquire about home loan offered by ICICI Bank.

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• Check Bank Balance without going Bank
• ICICI Balance Check Number
• ICICI Bank Balance Check Number

ICICI Bank is among the most trusted banks by Indian citizens due to its extensive services and unparalleled customer support. ICICI Bank offers several ways to check your bank account balance

The ICICI balance check number is -

Let us take a look at the various other methods through which you can check your ICICI Bank balance.

How to Check ICICI Bank Balance?

ICICI has provided several ways for its customers to easily check their account balances without visiting the bank. Here are all the methods you can use to find out your balance:

Balance Check With ICICI Inquiry Number

ICICI Bank Balance Check via SMS Banking 

ICICI Bank Balance Check via Net Banking

ICICI Bank Balance Inquiry Via WhatsApp Banking 

ICICI Bank Balance Inquiry through Mobile Banking

ICICI Bank Balance Inquiry Through USSD Payment Services

ICICI Bank Balance Inquiry Using Passbook

ICICI Bank Balance Inquiry Via ATM

ICICI Balance Inquiry through Customer Support Services

ICICI Bank Balance Inquiry Through UPI

Missed Call Services

You have to call from your registered mobile number. The call will disconnect after a few rings, and your bank balance will be sent to you through SMS.

In case you want to check your last three transactions through missed calls, call the number -

Make the call from your registered mobile number and once it disconnects, you will receive information about your last 3 transactions via SMS.

ICICI Bank Balance Check via SMS Banking

ICICI also offers a balance check facility through SMS banking. The ICICI bank balance enquiry numbers for SMS services are -

You have to send an SMS with the keyword < IBAL > to any of the numbers from your registered mobile number. You will receive your account balance on your phone as an SMS. 

ICICI Bank Balance Check Using Net Banking

To check your bank account balance through internet banking, follow these steps -

Step 1: Visit the official ICICI Bank website and select the “Personal” tab. 

Step 2: Click on ‘ Ways to Bank ’ and select the ‘ Internet Banking ’ option.

Step 3: Call customer care on 18601207777 to self-authenticate. Then choose the ‘ Self Banking ’ or ‘ I want my User ID ’ option.

Step 4: After generating your User ID and password, you can access internet banking easily by yourself. 

Step 5: From the dashboard, they can continue to the ‘ Account Balance ’ section to get the required information.

ICICI Bank Balance Inquiry Via WhatsApp Banking

ICICI Bank also offers WhatsApp banking services. The ICICI bank balance check number for WhatsApp is -

Here’s how to use WhatsApp to check your bank balance -

Step 1: Save the number 8640086400 on your phone.  

Step 2: Send a “Hi” on WhatsApp from your registered mobile number to initiate a conversation.

Step 3: Once you have registered for WhatsApp banking, you will see an interactive menu on your chat. You will be able to use that for bank balance inquiries.

Mobile Banking Services

If you want a more handy way than enquiring from the ICICI Bank balance inquiry number, you can opt for Mobile Banking Services. The following apps can be used for ICICI account balance inquiries -

iMobile Pay

Follow these steps to check your account balance on the ICICI Bank’s iMobile Pay app  - 

Step 1: Download the app from the Play Store or the App Store. You can also use this link to download the app.

Step 2: Register on the app from your mobile number, and then log in using your credentials.

Step 3: After successful login, tap on the ‘ View Balance ’ button to see your account balance on your phone screen.

You can check your monthly or quarterly average account balance on the InstaBiz ICICI mobile app , even if you don’t have a current bank account. You can use the following steps to do so -

Step 1: Download the app from the Play Store or the App Store, and log in using your credentials. 

Step 2: Once your preferred account is displayed, click on the ‘ Know More ’ button. 

Step 3: Choose if you want to check the monthly or quarterly average balance, and select the duration.

Step 4: Click on submit to see the average account balance.

ICICI Bank Balance USSD Payment Services

There is an ICICI balance check number for when you don’t have an active internet connection! You can use the National Unified USSD Payments option. However, you will need to have a UPI pin for this. 

Dial *99# 

from your mobile to get a secure and interactive screen on your phone. 

To know your account balance, dial 3 and then enter your UPI PIN. Your account balance will be displayed on your mobile screen.  

There is another easy offline method to check your bank balance, and it is by visiting your bank branch or by updating your passbook. 

Just visit your nearest ICICI Bank branch and update your passbook. You will be able to view your detailed transactions and your current available balance.

ICICI Bank Balance Inquiry Via ATM Visit

You can also visit your nearest ATM with your debit card to check your account balance. Here is how you can check your account balance at an ATM - 

STEP-1 : Visit your nearest ATM with your Debit cum ATM card. It can either be an ICICI or any other bank’s ATM.

STEP-2 : Insert your card into the ATM, select your preferred language, and choose ‘ Balance Enquiry ’ from the list of services.

STEP-3 : Choose your account type and enter the 4-digit ATM PIN when prompted. 

STEP-4 : Your balance will be displayed on the screen. 

Balance Enquiry through Customer Support Services

The ICICI Bank toll free number for balance enquiry is -

After calling, you have to choose the preferred language and banking option. Then, you have to enter the 12-digit account number or 16-digit debit card number. 

You can call this number for all kinds of banking-related queries. 

Balance Enquiry through UPI

UPI apps are commonly used for payments now. Chances are that you are already using your ICICI Bank account on one such UPI app. If not, you can simply download any UPI app of your choice on your mobile phone and follow these steps -

Step 1: Log in to the UPI app using the relevant credentials.

Step 2: Link your bank account by entering your debit card details and verifying it.

Step 3: Click on your bank account and then on ‘ Check Balance ’.

Step 4: The app will ask for your UPI pin and after you enter it, you will see your balance on your phone screen. 

ICICI Bank is one of the largest private banks operational in the country now. The bank enables its customers to check their account balance in multiple ways, through SMS, missed calls, USSD, internet banking, etc. 

The simplest way to check your account balance is to call customer care on the number 1800 1080 or give a missed call on 9594612612.

Checking your account balance regularly has many benefits as it helps you stay updated about your spending. You must also make sure to check your balance before making a big payment or a purchase. This way you can maintain better financial health!

ICICI Bank Balance Check - Related FAQs

You can check your ICICI bank balance on the phone using the USSD code *99#. You don’t need an internet connection for this.

Using net banking is very simple. All you need to do is log in the net-banking portal with the help of Login User ID, password and other credentials. To use the net You can check your ICICI bank balance through SMS by sending a message saying IBAL on the number 5676766.

If you have a smartphone, then you can check your account balance by simply installing iMobile Pay, the ICICI Mobile Application from the Google Play Store or the Apple Store.

No, you'll not be charged any fee to check your ICICI saving's account balance. 

Yes, to use the ICICI Missed Call and SMS facility you are required to have your mobile number registered with the bank.

Yes, you can easily opt out of WhatsApp Banking services. For that, you just have to SMS ‘OPTOUT’ to 9542000030.

The ICICI customer care toll-free number is 1800 1080. You can easily call it to inquire about your account balance.

Using net banking is very simple. All you need to do is log in to the net banking portal with the help of Login User ID, password, and other credentials. To use the net banking facility, you must be registered with the bank.

Internal Links

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Bharti AXA General Insurance is now part of ICICI Lombard General Insurance.

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08/12/2020 11:53:14

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Keep the conversation flowing and access a variety of services through WhatsApp

Online Requests

Request changes to your policy.

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Video Tutorials & Guides

Get answers to most frequently asked questions

How to get my vehicle registration number corrected in my insurance policy copy.

You can instantly correct the vehicle registration number mentioned in your policy document via Whatsapp. Just message 'Hi' at 7738282666 to Intimate Claims, Check Claims status, Change policy details, Renew existing Motor policy, Download policy copy, Locate our branches, Network Garages and more at your fingertips.

How can I renew my ICICI Lombard policy online?

ICICI Lombard offers quick and easy online renewal, which starts 60 days before the expiry of your existing policy. Whatsapp us 'Hi' at 7738282666 and follow a few easy steps to renew your policy instantly via Whatsapp. If you don't wish to use Whatsapp, click here to renew your policy via the ICICI Lombard website.

How do I get my email id corrected in my insurance policy copy?

To correct your email id and other contact information in your ICICI Lombard policy document, Whatsapp us 'Hi' at 7738282666 and follow quick, easy steps to get an instant resolution for your query.

How do I check the status of an insurance claim I raised with ICICI Lombard?

You can log in to our IL TakeCare app with your policy number to check your ICICI Lombard claim status. You can also check the status of your claim on our website. Click here to view the status.

To check your claim status via Whatsapp, message us 'Hi' at 7738282666 and view the status of your claim instantly.

I want to correct/change my mobile number in my ICICI Lombard insurance policy copy. How can I do it online?

Whatsapp us 'Hi' at 7738282666 and instantly share your request to update your mobile number. If you don't have Whatsapp, you can also share the request to update your mobile number through our Responsive and Intelligent Assistant (RIA) bot here:

How can I raise my ICICI Lombard insurance claim online?

You can raise a claim for your ICICI Lombard insurance via Whatsapp, through our instant assistance bot RIA or contact us on our toll-free helpline 1800 2666 to register your claim and get a claim number or reference number. You can also directly register your claim here or download the IL TakeCare app to initiate a claim.

To raise your claim on Whatsapp, simply message 'Hi' at 7738282666, follow a few simple steps, and instantly intimate your claim to us.

How do I download my ICICI Lombard insurance policy online?

Instantly download your ICICI Lombard insurance policy via Whatsapp. Just message 'Hi' at 7738282666 and follow the easy instructions to download your policy document quickly.

I want to correct/change the Chassis Number mentioned in my policy copy. How can I do it online?

To correct a wrong Chassis no./Engine no. or Registration no. mentioned in your policy document, Whatsapp us 'Hi' at 7738282666 and follow the simple steps to update your vehicle details. You can also correct these vehicle details via RIA , our support bot, and get instant resolution for your query.

I want to correct the Nominee related details mentioned in my ICICI Lombard insurance policy. How can I do it online?

To correct personal or nominee details on your ICICI Lombard policy, Whatsapp us 'Hi' at 7738282666 and follow the simple steps to update your details instantly. You can also log in to our IL TakeCare app with your policy number and update your personal information.

What is co-payment in health insurance?

Co-pay in health insurance is a clause, wherein the insured agrees to bear a specific portion of the incurred medical expenses. It is usually a fixed percentage of the claim amount, which the policyholder pays at the time of a claim.

Why do people choose co-pay in health insurance?

Opting for co-pay health insurance helps the policyholders to reduce their premium outgo for the policy. Even though they might have to bear a portion of the claim amount themselves, co-pay in health insurance can prove beneficial in the long run by significantly lowering the premium amount.

How do I know my co-payment liability at the time of claim settlement?

To know your co-payment liability at the time of claim settlement, you can refer to your policy document. It contains all the details regarding the policy's co-payment clause, including the percentage at which it is levied, whether you're required to pay it or not, etc.

Is co-pay levied on cashless hospitalisation?

Policyholders are generally not required to pay anything upfront while availing treatment at a network hospital. At the time of discharge, the policyholder has to pay for his/her share of the expenses as specified in the co-pay clause, along with the non-payables' cost.

Are the policies with co-pay clauses cheaper?

Yes. The health insurance policies with co-pay clauses are cheaper as it reduces the financial liability of the insurer. Also, the claim amount is divided between the insurance company and the policyholder, which results in reduced premiums.

Should I take a policy with co-pay?

Before opting for a co-payment health insurance policy, you must consider various factors such as your current financial situation and health conditions. You must ensure that you have adequate finances to pay your share of healthcare expenses before buying the policy. Also, if you're healthy and maintain an active lifestyle, opting for a health insurance policy with a co-pay clause could turn out to be beneficial for you. On the other hand, if you're susceptible to illnesses, we recommend going for a health plan without the co-pay clause.

Where can I get the policy copy?

You can access your motor or health policy copy by downloading our IL TakeCare App using the below link http://onelink.to/qybrem Alternatively you can also WhatsApp us on 7738282666 using keyword Download Policy or click on the link below https://wa.me/message/N4YO6ARPBTSRG1

How do I make changes in the existing policy?

You can use our self care option for making changes in your Retail (motor or health) policy by sending us an WhatsApp on <> using keyword Change your policy details or click on the link below https://wa.me/message/PCLRVLJHGXWME1 Alternatively you can also use our MYRA bot by click on the link below https://www.ilgi.co/6936CB3B26

How do I renew my health or motor policy?

You can use our self care option for renewing your existing Retail ICICI lombard (motor or health) policy by sending us an WhatsApp on 7738282666 using keyword Renew my existing policy or click on the link below https://wa.me/message/Q4PCC4RHVIOWJ1 Alternatively you also download my IL Takecare App using below link for renewing existing policies http://onelink.to/qybrem

What is the process for health claim?

In case of a planned hospitalisation or emergency services, use your Health ID Card at any of our network hospitals and avail cashless service. Download our IL TakeCare app and access the claim section to know more or you may call your service provider helpline number printed on your health cashless claim card for assistance.

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ICICI Lombard House

All India Insurance Helpline Number

Call us at our toll-free number: 1800 2666 (accessible even from your mobile phone) to address all your insurance-related needs and queries.

Registered Address

ICICI Lombard House 414, P.Balu Marg,Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025.

• Customer Support

ICICI Lombard General Insurance Co. Ltd. Ground floor- Interface 11, Sixth floor- Interface 16 , Office no 601 & 602, New linking Road, Malad (West), Mumbai - 400064.

Toll Free: 1800 2666

Alternate Contact No. 86 55 222 666 (Chargeable)

For Crop insurance,Toll free No. 1800 266 9725

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