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U.S. Visa: Reciprocity and Civil Documents by Country

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Reciprocity Schedule

Select a visa category below to find the visa issuance fee, number of entries, and validity period for visas issued to applicants from this country*/area of authority.

Explanation of Terms

Visa Classification: The type of nonimmigrant visa you are applying for.

Fee: The reciprocity fee, also known as the visa issuance fee, you must pay. This fee is in addition to the nonimmigrant visa application fee (MRV fee).

Number of Entries: The number of times you may seek entry into the United States with that visa. "M" means multiple times. If there is a number, such as "One", you may apply for entry one time with that visa.

Validity Period: This generally means the visa is valid, or can be used, from the date it is issued until the date it expires, for travel with that visa. If your Validity Period is 60 months, your visa will be valid for 60 months from the date it is issued.

Visa Classifications

Country specific footnotes.

▲.  Maximum validity for A-1 and A-2 TDY visas is 12 months.

◼. Please check with the Visa Chief at Embassy New Delhi for Indian citizens applying for A3 visas, or A2 visas where the position is designated as "service staff member" in the diplomatic note.

Although care has been taken to ensure the accuracy, completeness and reliability of the information provided, please contact the U.S. Embassy or Consulate where you plan to apply if you believe this information is in error or if you have further questions.

Visa Category Footnotes

The validity of A-3, G-5, and NATO 7 visas may not exceed the validity of the visa issued to the person who is employing the applicant. The "employer" would have one of the following visa classifications:

• G-1 through G-4
• NATO 1 through NATO 6

An E-1 and E-2 visa may be issued only to a principal alien who is a national of a country having a treaty, or its equivalent, with the United States. E-1 and E-2 visas may not be issued to a principal alien if he/she is a stateless resident or national of a country without a treaty.  *When the spouse and children of an E-1 or E-2 principal alien are accorded derivative E-1 or E-2 status and are themselves a national of a country that does not have a treaty with the United States – the reciprocity schedule, including any reciprocity fees, of the principal alien’s country of nationality should be used.  **Spouse and children of an E-1 or E-2 visa principal applicant, where the spouse and children are also nationals of a country that has a treaty with the United States – the reciprocity schedule, including any reciprocity fees, of the spouse and children’s country of nationality should be used.  

*Example 1: John Doe is a national of Country A that has an E-1/E-2 treaty with the U.S. however his wife and child are nationals of Country B which has no treaty with the U.S. The wife and child would, therefore, be entitled to derivative status and receive the same reciprocity as John Doe, the principal visa holder. **Example 2:  Mike Doe is a national of Country Y that has an E-1/E-2 treaty with the U.S. however his wife and child are nationals of Country Z that also has a treaty with the U.S. The wife and child would, therefore, be entitled to derivative status and receive the reciprocity issued to nationals of Country Z.

The validity of H-1 through H-3, O-1 and O-2, P-1 through P-3, and Q visas may not exceed the period of validity of the approved petition or the number of months shown, whichever is less.

Under 8 CFR §214.2, H-2A and H-2B petitions may generally only be approved for nationals of countries that the Secretary of Homeland Security has designated as participating countries. The current list of eligible countries is available on USCIS's website for both H-2A and H-2B visas. Nationals of countries not on this list may be the beneficiary of an approved H-2A or H2-B petition in limited circumstances at the discretion of the Department of Homeland Security if specifically named on the petition.  

Derivative H-4, L-2, O-3, and P-4 visas, issued to accompanying or following-to-join spouses and children, may not exceed the validity of the visa issued to the principal alien.

There is no reciprocity fee for the issuance of a J visa if the alien is a United States Government grantee or a participant in an exchange program sponsored by the United States Government.

Also, there is no reciprocity fee for visa issuance to an accompanying or following-to-join spouse or child (J-2) of an exchange visitor grantee or participant.

In addition, an applicant is eligible for an exemption from the MRV fee if he or she is participating in a State Department, USAID, or other federally funded educational and cultural exchange program (program serial numbers G-1, G-2, G-3 and G-7).

However, all other applicants with U.S. Government sponsorships, including other J-visa applicants, are subject to the MRV processing fee.

Under the North American Free Trade Agreement (NAFTA), Canadian and Mexican nationals coming to engage in certain types of professional employment in the United States may be admitted in a special nonimmigrant category known as the "trade NAFTA" or "TN" category. Their dependents (spouse and children) accompanying or following to join them may be admitted in the "trade dependent" or "TD" category whether or not they possess Canadian or Mexican nationality. Except as noted below, the number of entries, fees and validity for non-Canadian or non-Mexican family members of a TN status holder seeking TD visas should be based on the reciprocity schedule of the TN principal alien.

Canadian Nationals

Since Canadian nationals generally are exempt from visa requirement, a Canadian "TN' or "TD" alien does not require a visa to enter the United States. However, the non-Canadian national dependent of a Canadian "TN", unless otherwise exempt from the visa requirement, must obtain a "TD" visa before attempting to enter the United States. The standard reciprocity fee and validity period for all non-Canadian "TD"s is no fee, issued for multiple entries for a period of 36 months, or for the duration of the principal alien's visa and/or authorized period of stay, whichever is less. See 'NOTE' under Canadian reciprocity schedule regarding applicants of Iranian, Iraqi or Libyan nationality.

Mexican Nationals

Mexican nationals are not visa-exempt. Therefore, all Mexican "TN"s and both Mexican and non-Mexican national "TD"s accompanying or following to join them who are not otherwise exempt from the visa requirement (e.g., the Canadian spouse of a Mexican national "TN") must obtain nonimmigrant visas.

Applicants of Iranian, Iraqi, Libyan, Somalian, Sudanese, Syrian or Yemeni nationality, who have a permanent resident or refugee status in Canada/Mexico, may not be accorded Canadian/Mexican reciprocity, even when applying in Canada/Mexico. The reciprocity fee and period for "TD" applicants from Libya is $10.00 for one entry over a period of 3 months. The Iranian and Iraqi "TD" is no fee with one entry over a period of 3 months.

Q-2 (principal) and Q-3 (dependent) visa categories are in existence as a result of the 'Irish Peace Process Cultural and Training Program Act of 1998'. However, because the Department anticipates that virtually all applicants for this special program will be either Irish or U.K. nationals, the Q-2 and Q-3 categories have been placed only in the reciprocity schedules for those two countries. Q-2 and Q-3 visas are available only at the Embassy in Dublin and the Consulate General in Belfast.

No S visa may be issued without first obtaining the Department's authorization.

V-2 and V-3 status is limited to persons who have not yet attained their 21st birthday. Accordingly, the period of validity of a V-2 or V-3 visa must be limited to expire on or before the applicant's twenty-first birthday.

Posts may not issue a T-1 visa. A T-1 applicant must be physically present in the United States, American Samoa, the Commonwealth of the Northern Mariana Islands or a U.S. port of entry, where he/she will apply for an adjustment of status to that of a T-1. The following dependents of a T-1 visa holder, however, may be issued a T visa at a U.S. consular office abroad:

• T-2 (spouse)
• T-3 (child)
• T-4 (parent)

The validity of NATO-5 visas may not exceed the period of validity of the employment contract or 12 months, whichever is less.

The validity of CW-1 and CW-2 visas shall not exceed the maximum initial period of admission allowed by DHS (12 months) or the duration of the transition period ending December 31, 2014, whichever is shortest.

The validity of E-2C visas shall not exceed the maximum initial period of admission allowed by DHS (24 months) or the duration of the transition period ending December 31, 2014, whichever is shortest.

General Documents

Individuals residing outside of India may obtain documents from the state or local government entity with jurisdiction over the district of their previous residence. Indian relatives or friends may request issuance of documents on behalf of someone now living abroad. Relatives and friends should have specific written authorization from the interested party before they request official documents. Alternatively, persons in need of official documents can contact the Indian Embassy or Consulate nearest to their residence abroad to ask for assistance.

Birth, Death, Burial Certificates

Birth certificates.

Available : For persons born after April 1, 1970, birth certificates are available. For persons born prior to April 1, 1970, birth certificates are considered unavailable.

Fees:    Fees vary from each Municipal authority, or any office authorized to issue birth and death certificates by the Registrar of Births & Deaths.

Document Name: Birth Certificate

Issuing Authority: Municipal Authority, or any office authorized to issue birth and death certificates by the Registrar of Births & Deaths.

Special Seal(s) / Color / Format:  Varies substantially from state to state.

Issuing Authority Personnel Title: There is no issuing authority personnel title.

Registration Criteria: The registration criteria varies

Procedure for Obtaining: Procedures vary from each authority.

Certified Copies Available: There are no certified copies available.

Alternate Documents: If an individual is born after April 1, 1970 and is unable to obtain a birth certificate, the individual must obtain a certificate of non-availability from the local authorities with jurisdiction over their place of birth. In addition to a non-availability certificate, the following  documents can be accepted as secondary evidence:

• School-leaving Certificate (document provided to students when they cease attending a particular school, be it public or private),
• Matriculation Certificate,
• Certificate of Recognized Boards from the school last attended by the applicant (Boards are exams)
• A notarized affidavit executed by either a parent, if living, or another close relative older than the applicant.  This affidavit should clearly state the relationship between the deponent and the applicant, how well the deponent knows the applicant, the date and place of the applicant's birth, the names of both parents, and any other related facts. If the applicant has no living relatives that witnessed their birth, a self-attested affidavit detailing their knowledge of the facts of their birth may be accepted.

Exceptions: None

Comments: For all births after April 1, 1970. It is mandatory under the law (as per the Registration of Births & Deaths Act, 1969) to register every birth with the concerned state or union territory.

Death Certificates

Available 

Fees:  Varies by authority

Document Name:   Death Certificate

Issuing Authority: Appropriate state or municipal authorities.

Issuing Authority Personnel Title: There is no issuing authority personnel title

Registration Criteria: Varies for each authority.

Procedure for Obtaining:   Varies for each authority.

Alternate Documents: There are no alternate documents.

Comments: It is mandatory under the law (as per the Registration of Births & Deaths Act, 1969) to register every death with the concerned state or union territory.  Prior to April 1, 1970, reporting of deaths was voluntary.

Marriage, Divorce Certificates

Marriage certificates.

Fees:   Varies by authority.

Document Name:   Marriage Certificate.

Issuing Authority: Religious authorities and the offices of the Government Registrar of Marriages, which are located in the headquarters of each district.

Special Seal(s) / Color / Format: Varies substantially.

Issuing Authority Personnel Title: Different for each state and religious authority that conducts the marriage.

Registration Criteria: Prior to 2006, marriages by Hindus, Buddhists, Jains, or Sikhs were not required to be registered, but may have been voluntarily registered under the Hindu Marriage Act of 1955. As of 2006, it is mandatory to register all marriages. In India, a marriage can either be registered under the Hindu Marriage Act of 1955 or under the Special Marriage Act of 1954.  For marriages registered at government offices under the Special Marriage Act, the certificate will be issued by the Registrar only if the bride and groom personally appear before the official and pay the required fee. For other marriages that are required to be registered with government authorities under the Hindu Marriage Act of 1955, registration criteria vary by authority.

Procedure for Obtaining:   Varies for each authority .

Alternate Documents: See comments section.

Comments: Hindu Marriage Act is applicable to Hindus, whereas the Special Marriage Act is applicable to all citizens of India irrespective of their religion. Please note that marriages by Hindus, Buddhists, Jains, or Sikhs may be voluntarily registered under the Hindu Marriage Act of 1955.

A marriage certificate issued by a Christian church needs to be registered in the office of The Registrar of Marriages.  The registration authority varies from state to state.

If the parties are married in an Islamic religious ceremony, the certificate issued by the religious authority (such as a Nikah Nama contract issued by the mosque, or a marriage certificate issued by the Waqf Board) is sufficient proof of the marriage, and an additional registration with government authorities is not necessary/mandatory. A document known as a “Marriage Agreement” or “Deed of Marriage” to live as man and wife (under the Registration Act of 1908) is not sufficient confirmation of a marriage.  Such a document does not confer legal marital status under the law. The minimum age for a marriage to be legal is 18 for females and 21 for males.

Same-sex marriages are illegal in India.

Divorce Certificates

Fees: Varies by court and authority.

Document Name: Divorce Decree. For Islamic religious authorities, it is called the Talaqnama.

Issuing Authority: Courts of jurisdiction, Muslim religious bodies.

Special Seal(s) / Color / Format:   Varies. Divorce decrees should include official stamps from the court of jurisdiction.

Procedure for Obtaining: Varies for each authority.

Alternate Documents: There are alternate documents

Comments: Parties filing for divorce can obtain divorce decrees from their court of jurisdiction.  For marriages that took place under Islamic religious authorities, in the absence of a court divorce decree, a divorce certificate from the religious officiant, called a “Qazi,” or the head of the mosque is acceptable.  Muslims can also apply for a court divorce decree.

Some Hindu communities practice divorce by mutual consent outside of the judicial system, resulting in a “divorce deed.”  However, only a final “divorce decree,” obtained through a court, is proof of the final dissolution of a Hindu marriage.

Adoption Certificates

Fees: Yes ($5000 for inter-country adoptions)

Document Name: Adoption Order issued by an Indian court confirming adoption.  Adoption gets concluded legally after obtaining an adoption order from the court concerned.  NOC under Article 17 and Conformity Certificate under Article 23 are issued by the Central Authority of India.

Issuing Authority: Competent Indian Court.  Court means civil court, which has jurisdiction in matters of adoption and guardianship and may include the District Court, Family Court or City Civil court. The Central Adoption Resource Authority (CARA) is the designated Central Authority of India.

Special Seal(s) / Color / Format:  No specific format/color; but the court order should be signed by a Judge and issued by a competent Indian court. Court order should state that adoption of the child is granted to the adoptive parents and the new name as given by the adoptive parents must be recorded along with the date of birth of the child.

Issuing Authority Personnel Title: Judge (The court may be City Civil Court or, District Court or Family court or High court).

Registration Criteria:  Inter-country adoption means adoption of a child from India by nonresident Indian or by a person of Indian origin or by a foreigner. All inter-country adoption to be done as per the provisions of THE JUVENILE JUSTICE (CARE AND PROTECTION OF CHILDREN) ACT, 2015 (JJ Act) and the Adoption Regulations framed by The Central Adoption Resource Authority (CARA). It extends to the whole of India. Procedure for Obtaining: Contact the attorney.

Certified Copies Available:  Yes.

Alternate Documents: None.

Exceptions: None.

Comments: It should be noted that India is a member to the Hague convention. The Central Adoption Resource Authority (CARA) is a statutory body of Ministry of Women & Child Development, Government of India. It functions as the nodal body for adoption of Indian children and is mandated to monitor and regulate inter-country adoptions. CARA is designated as the Central Authority to deal with inter-country adoptions in accordance with the provisions of the Hague Convention on Inter-country Adoption, 1993, ratified by Government of India in 2003.

Identity Card

Fees: Varies by authority.

Document Name: Aadhar Card

Issuing Authority: Unique Identification Authority of India, Government of India

Special Seal(s) / Color / Format: There are no special seal/color/formats.

Registration Criteria: Must be a resident of India.  

Procedure for Obtaining:   Available from Aadhaar Enrollment Centers, Aadhar Camps, and other enrollment facilities. Please see for more information: uidai.gov

Alternate Documents: For proof of address that the Indian Passport Offices will accept, please see this link: portal2.passportindia.gov.in

Comments: Residents of all states and union territories of India can obtain a National ID card, which bears a 12-digit unique identity number. Aadhar is a proof of residence, and not a proof of citizenship.  Aadhaar does not itself grant any rights to domicile in India. The Aadhar number is linked to a resident’s basic demographic and biometric information such as a photograph, ten fingerprints and two iris scans, which are stored in a centralized database. The Aadhar project is also linked to some public subsidies and benefits.  Aadhar enrollment is not compulsory.

Police, Court, Prison Records

Police certificates.

Document Name:

All Indian nationals aged 16 and above, residing in India - Indian Police Clearance Certificate.

Indian passport holders residing outside India – statement of no criminal record

Non-Indian applicants residing in India who are registered with the Foreigner Regional Registration Office (FRRO) – Police Clearance Certificate

Non-Indian applicants who reside in India and are not FRRO registered (such as Tibetan Identity certificate holders) - Police Clearance Certificate

Issuing Authority:

All Indian nationals aged 16 and above, residing in India - Regional Passport Office.

Indian passport holders residing outside India – The local Indian Embassy, Consulate, High Commission, or Deputy High Commission.

Non-Indian applicants residing in India who are registered with the Foreigner Regional Registration Office (FRRO) - The FRRO serving their area of residence.

Non-Indian applicants who reside in India and are not FRRO registered (such as Tibetan Identity certificate holders) - District Police Station serving their area of residence.

Special Seal(s) / Color / Format: All police clearance certificates from regional passport offices have a similar format.  The header bears the symbol of India’s Central government (three lions), and contains the contact information of the regional office, issuance date, file number, and applicant photograph.  It is signed and stamped by the Ministry of External Affairs.  Police clearance certificates issued by other authorities vary in format.

Registration Criteria: Varies by authority

Procedure for Obtaining:  Varies by authority

Certified Copies Available: Applicants obtain original police clearance certificates from police authorities.

Alternate Documents: There are no alternate documents

Comments: Police certificates are only available for Indian nationals and non-Indian nationals currently living in India. Indian police certificates are not available for foreign (non-Indian) nationals applying outside India.

Court Records

Fees: Varies by authority

Document Name: Varies by authority

Issuing Authority: Varies by authority

Special Seal(s) / Color / Format: Varies substantially, however, all court documents should bear some kind of official stamp.

Issuing Authority Personnel Title: Varies by authority

Registration Criteria:   There are no registration criteria.

Procedure for Obtaining: Varies by authority

Comments: In all states and union territories there are 24 high courts at the state and union territory level of India, along with the Supreme Court of India at the national level. Each high court has jurisdiction over a state, a union territory or a group of states and union territories.

Prison Records

Document Name:  Varies by authority

Special Seal(s) / Color / Format: Varies by authority

Registration Criteria: There are no registration criteria

Comments: A person who has been incarcerated can obtain a prison record from the State Inspector General of Police, from the Police authorities of Mumbai, Kolkata, or Chennai, or from the Superintendent of the jail in which the sentence was served.

Military Records

Unavailable

Passports & Other Travel Documents

Types Available:

• Regular Passport: (Type P). Dark blue.  Most passports are valid for 10 years.  Issued by the Ministry of External Affairs through the Central Passport Organization and its network of 37 Passport Offices and Passport Seva Kendras (local offices).  Applicants must apply through a Passport Seva Kendra or online through Passport Seva .  Indians living abroad can obtain passports at one of the 185 Indian consulates located overseas.
• Diplomatic Passports: (Type D). Maroon.  Issued to Indian diplomats, top ranking government officials and diplomatic couriers.  Has a validity period of 5 years or fewer, depending on the position of the passport holder and the nature of the assignment/visit.  The Consular, Passport & Visa Division of the Ministry of External Affairs issues Diplomatic Passports.
• Official Passports: (Type S). White/Gray.  Issued to individuals representing the Indian government on official business.  Has a validity period of 5 years or fewer, depending on the position of the passport holder and the nature of the assignment/visit.  The Consular, Passport & Visa Division of the Ministry of External Affairs issues Official Passports.  

Identity Certificate:   Yellow.   Known as the IC, it is available to Tibetan Refugees and Stateless Persons.  The IC is a valid travel document, which enables the bearer to travel internationally, and is the document in which to place a U.S. visa.  It is valid for 10 years.  Older ICs were paper booklets with a pasted photograph; the latest version (produced since 2007) is yellow and bears a digital photo.  Only the Regional Passport Office in New Delhi can authorize Identity Certificates for Tibetan Refugees.  Stateless persons can apply at the passport office within the jurisdiction they reside.

Fees:   Fees range according to document and service.  Those applying for a passport or identity certificate can use the fee calculator  to determine costs.

Other Records

Not applicable.

• Visa Issuing Posts

Post Title: Mumbai, India (Consulate General)

Address: C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051

Phone Number: (022) 2672-4000, Fax: (022) 2672-4755

Visa Services: Immigrant visas, Nonimmigrant visas

Comments / Additional Information: None

Post Title:   New Delhi, India (Embassy)

Address: Shantipath, Chanakyapuri 110021

Phone Number: (91) (11) 2419-8000, Fax: (91) (11) 2419-0017

Visa Services: Nonimmigrant Visas, Adoptions, and Specialized Immigrant Visas

Post Title:  Chennai, India (Consulate General)

Address: 220 Anna Salai Gemini Circle, 600006

Phone Number: (91) (44) 2811-2000, Fax: (91) (44) 2811-2027

Visa Services: Nonimmigrant Visas ONLY

Post Title: Hyderabad, India (Consulate General)

Address: 1-8-323 Chiran Fort Lane Begumpet, Secunderabad 500 003

Phone Number: (91) (040) 4033-8300, Fax: (91) (040) 4033-8301

Post Title: Kolkata, India (Consulate General)

Address: 5/1 Ho Chi Minh Sarani, 700071

Phone Number: (91) (33) 2282-3611 through 2282-3615, Fax: (91) (33) 2282-2335

Visa Services:  Nonimmigrant Visas ONLY

Visa Services

All U.S. immigrant visas for India are processed in Mumbai, except for adoption cases and follow-to-join asylees and refugees, which are processed in New Delhi.  Although the embassy and consulates divide the country into separate consular districts, non-immigrant visa applicants are free to apply at any post. The one exception to this is Blanket L visa applicants, who can only apply in Chennai.

Additional Information for Reciprocity

• Reciprocity: What's New
• Temporary Reciprocity Schedule
• Country Acronyms
• Terrorist Designation Lists
• State Sponsors of Terrorism
• Treaty Countries

Afghanistan

Antigua and Barbuda

Bosnia and Herzegovina

Brunei Darussalam

Burkina Faso

Cayman Islands

Central African Republic

Congo the Democratic Republic of the

Curaçao

Czech Republic

Côte d'Ivoire

Dominican Republic

El Salvador

Equatorial Guinea

Guinea-Bissau

Iran, Islamic Republic of

Israel, Jerusalem, the West Bank and Gaza

Korea, Democratic People's Republic of

Lao People's Democratic Republic

Liechtenstein

Marshall Islands

Micronesia, Federated States of

Moldova, Republic of

Netherlands

New Caledonia

New Zealand

North Korea

North Macedonia

Palestinian Authority

Papua New Guinea

Philippines

Russian Federation

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Sao Tome and Principe

Saudi Arabia

Sierra Leone

Sint Maarten (Dutch part)

Solomon Islands

South Africa

South Korea

South Sudan

Switzerland

Timor-Leste

Trinidad and Tobago

Turkmenistan

Turks and Caicos Islands

United Arab Emirates

United Kingdom

Virgin Islands, British

Wallis and Futuna

External Link

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US Visa Scheduling New Portal India: Login, Customer Care Info

The US Department of State Bureau of Consular Affairs, as part of their regular upgrades to their systems, changed the US Visa Appointment Booking website in India in July 2023. As with any system, there are many issues with the new system. If you are applying for a US Visa in India , you must use the new website and contact relevant customer service details.

In this article, we will share the details of the new portal used for US Visa Scheduling for India, how to log in, common issues, customer care numbers & email, and other common FAQs. We will continue to update this page as we have more details.

US Visa Scheduling New Portal for India: Website, Login, Account

US Visa Appointment Booking Website URL for India: The US Visa Scheduling New Portal for India is https://www.usvisascheduling.com/en-US/

Redirection to atlasauth.b2clogin.com – Not Spam : As soon as you navigate to USVisaScheduling.com, you will be redirected to something that looks like “https://atlasauth.b2clogin.com/xxxxx…”. The redirection of the website to https://atlasauth.b2clogin.com/ is not spam. It is a new authentication system used by the US Department of State. The b2clogin.com is owned by Microsoft and nothing to worry.

Create Account, Login : If you do not have an account at USVisaScheduling.com, you will need to create a new account and use the username and password to log in to the system. You can read the guide with all the steps to create an account at Step-by-Step Guide to create an account at USVisaScheduling.com .

US Visa Scheduling Customer Care: Email, Phone Number

With the launch of the new visa appointment booking system, the US Department of State has also changed the customer care details for the US Visa Scheduling website for India. Below are the details

US Visa Scheduling India Customer Care Email , Responses

The customer care email for US Visa Scheduling India is [email protected]

When you write to the above email, you will get an automatic response from them indicating how to sign up for the account, which looks like in the screenshot below:

Also, you can check the status of your email ticket under messages after you login to the US Visa Scheduling portal. It looks like this in the screenshot below:

US Visa Scheduling Messages for the emails sent in the Portal

US Visa Scheduling India Customer Care Phone Number s

The customer care phone numbers for US Visa Scheduling India are listed below:

Calling from India :

• If you want to speak in English, Hindi, Telugu, Tamil, Punjabi, Bengali, or Gujarati, then you can call +91-22-62011000
• Monday through Friday, 8 AM to 8 PM, India Standard Time(IST).
• Sundays: 9 AM to 6 PM, India Standard Time(IST).
• Saturday is a Holiday.

Calling from the United States:

• If you are calling from the US, you should use the number +1-703-520-2239.
• Sunday 10:30 PM through Friday 10:30 AM Eastern Standard Time(EST)
• Saturday is a holiday.

Expect to be on hold for anywhere from a few minutes up to 45 minutes or more sometimes.

Web Call : Alternatively, you can also make a call directly from a web browser by clicking on the “Click to Talk” button at USTravelDocs Customer Care Webpage . You must use Chrome, Firefox, Safari, or Opera as a browser. See the below screenshot on how the “Click toTalk” button looks

Live Chat with US Visa Scheduling Customer Care

You can also use the Live Chat option to chat with a customer care representative of US Visa Scheduling India. In order to chat, you need to go to the customer care webpage of USTravelDocs and click on “Live Chat” button. It looks like in the below screenshot.

Common Issues Contacting Customer Care

• Long Wait times : Some users have reported that they were put on hold for about 50 minutes. So, be prepared for a long wait.
• Not connecting: Sometimes, the numbers do not seem to connect as reported by some users. Do not be disheartened if there are such issues. Keep trying after some time.
• No one Answering : Sometimes, it can also happen that no one is answering the customer service number, this was also reported by few users. So, keep trying after some time, if no one picks up.

What was your experience contacting the US Visa Scheduling Customer Care? Shar your feedback, tips to speak to customer care in comments section below.

Other Articles

11 comments.

I’m experiencing the same thing…I sign into the portal to make appointment for biometrics but there are no options to make appointment…please help

Adella, It is because there are no slots. Keep trying.

Did you find any solution for this? I am also facing the same issue.

the new website is total rubbish

SINCE LAST 15 DAYS TRYING FOR VISA APPOINTMENT NOR WE CAN SELECT THE DATE AND SUBMIT BUTTON NOT WORKING AND IT IS VERY URGENT PLS DO THIS NEEDFULL

While making a call, auto answer says to press this number & that number. While keep pressing the numbers as instructed, you don’t get connected to anyone & it says that you have not press any options. I really couldn’t understand the problem. Please sort out. It doesn’t say you in que or in waiting. What’s that?

The new website is COMPLETE GARBAGE. Hope the people that are responsible for it ROT in a garbage landfill.

Looks like there is a typo in the phone number:

It’s +1 703 520 2239, but never able to connect it.

https://www.ustraveldocs.com/in/en/contact-us#call

I can’t see any option to schedule an appointment on my portal at all it’s blank. What should I do. I have also emailed and called but nothing worked. On left side of screen there’s no option to book appointment or any other action.

I am Sayali Kulkarni. I have my US Visa appointment tomorrow and on 18th January. I wanted to postpone the appointments of mine but, was unbale to login because answers of security questions didn’t match. I tried to contact call center via phone and mail. But, received no reply. Can you please help?

You should add a section with list of portal issues .

Like what to do when you paid before the migration and you can’t claim it?showing partial payment

Dependent error

Biodata lock

Etc etc , more on telegram groups

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