Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances.

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Electronic bag tag 

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Delayed or damaged baggage

Delayed baggage.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off.

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

Delayed baggage

We realise it’s not a welcome surprise to find out on arrival that your bag is missing from the baggage belt. Let us tell you what you can do to solve it.

Report delayed baggage

Can’t find your bag after arriving? Always report this online within 48 hours after your arrival. You can also declare delayed baggage at the baggage desk before leaving the airport. After creating a report, you’ll always receive a so-called Property Irregularity Report (PIR) with a file reference number. With this number, you can keep track of the status of your declaration. 

Once your delayed baggage has arrived at Schiphol, the delivery service will contact you. After receiving your confirmation regarding the scheduled delivery time, the baggage will be delivered.

Reporting delayed baggage at the airport

Note that you currently cannot report your missing baggage online if you’re arriving at: Aberdeen, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Humberside, Inverness, Leeds Bradford, London City, London Heathrow, Manchester, Newcastle, Norwich, Southampton or Teesside.

If you’re arriving at 1 of these destinations, please go to the baggage desk at the airport to report your missing bag. Fortunately, in 90% of the cases, we’re able to locate your baggage within 3 days!

Tracking delayed baggage

Already reported your delayed baggage? Starting from 24 hours after your declaration, you can check the status in the baggage tracking system using your last name and the file reference number.

Are you staying at multiple destinations during your trip? You can change your temporary address in the baggage tracking system.

In the rare case we haven’t located your bag within 21 days, please contact the KLM Customer Contact Centre. We’ll discuss the next steps with you, such as submitting a claim.

Frequently asked questions

How can i claim compensation or reimbursement for delayed baggage.

If you had to buy extra items, such as clothes and toiletries, because your checked baggage was delayed, you can request compensation . Please report your purchases within 21 days and make sure you send us a copy of the receipts!

If we haven’t been able to find your baggage after 21 days, please contact us to work out the next steps.

How much do airlines pay for lost baggage?

We don’t have a set amount. In the rare case we haven’t found your bag within 21 days, please contact the KLM Customer Contact Centre. We’ll discuss the next steps with you.

How do I find baggage or items I lost?

Did you lose your baggage at the airport or on the plane? Check our lost items page to know what to do.

What do I do if my baggage is delayed?

Can’t find your bag after arriving? You can claim lost baggage at the airport by reporting it at the baggage desk before leaving the airport. In most cases, you can also report it online. Please do that within 48 hours after your arrival.

Once you file your report, you will get a reference number you can use to track the status of your claim. Fortunately, most baggage is found within 3 days!

How can I track lost baggage?

If you’ve reported your baggage as delayed and have received a PIR with a file reference number, you can use that to track your claim status online with our tracking partner.

How long does it take for delayed baggage to arrive?

Most delayed baggage is found within 3 days! Once we locate your baggage, we’ll contact you to arrange delivery.

What happens to my bag if my flight is delayed?

If your flight is delayed, your baggage will stay on board until your plane can take off. If you get rebooked to a different flight, we’ll make sure your baggage ends up on the same airplane as you.

Read more about

Compensation for your baggage.

What refunds and compensation we offer for lost or damaged baggage.

Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances.

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Electronic bag tag 

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Delayed or damaged baggage

Delayed baggage.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off.

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

You'll soon be able to get an automatic refund when your flight is delayed or canceled

  • Airlines must start providing passengers with automatic refunds when flights are delayed or canceled.
  • New regulations announced Wednesday mean passengers can also get automatic refunds on delayed baggage.
  • Previously, airlines set their own policies about when passengers were eligible for refunds.

Insider Today

Airlines are to be required to provide passengers with "prompt" automatic refunds when their flights are delayed or canceled under a new rule from the Department of Transportation, announced on Wednesday .

The regulations, which are being rolled out over the next six to 12 months, also entitle passengers to automatic refunds for delays to checked bags and for airlines' failure to provide paid-for extra services.

Under the DOT regulations, passengers can get a refund if their flight is canceled or significantly changed and they don't accept alternative transportation or travel credits offered. This includes domestic flights delayed by more than three hours and international flights delayed by more than six hours.

Significant changes that make passengers eligible for a refund include a change in the departure or arrival airport, an increase in the number of connections, and being downgraded to a lower traveling class. Passengers can also get a refund if they're switched to connections at different airports or flights on different planes that are less accessible for a person with a disability.

Previously, airlines set their own standards for which circumstances passengers could get a refund in, which could make it confusing for passengers trying to figure out whether they were eligible for a refund and how to apply, the DOT said in a press release.

It added that some airlines gave passengers a travel credit or voucher by default, meaning they couldn't use their refund to rebook on another airline "without navigating a cumbersome request process."

Related stories

Passengers are also entitled to a refund of their checked bag fee if their bag is delayed and they file a mishandled baggage report. The DOT says that the policy covers bags that aren't delivered within 12 hours of a domestic flight arriving at the gate, or 15 to 30 hours for an international flight, depending on the length of the flight.

And if passengers pay extra for a service such as WiFi, seat selection, or in-flight entertainment and then don't receive this, they're entitled to a refund for the fee they paid.

"The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased," the DOT said in a press release.

As well as being automatic, the refunds must be "prompt," which it describes as within seven business days for credit card purchases and 20 calendar days for other payment methods.

The refunds must be in whatever payment method the passenger originally used, whether cash, credit card, or airline miles, rather than substituting vouchers or travel credits unless the passenger accepts alternative compensation.  

The DOT also noted that airlines must provide a full refund, including all government-imposed taxes and fees and airline-imposed fees.

Many passengers have previously spoken to Business Insider about their troubles getting compensation for delayed and canceled flights and lost luggage. In 2020, when flights were canceled due to waves of COVID lockdowns, the DOT got more than 102,000 complaints from airline customers in total. Nearly 90,000 were related to refunds.

Travel chaos spiked in the summer of 2022 as vacationers returned to the skies after the pandemic canceled their plans during the two prior years. Summer travel this year is also expected to be significantly disrupted, with Boeing delaying some plane deliveries .

Watch: Thousands of bags pile up at US airports after flight cancellations

klm.com prepare for travel delayed baggage

  • Main content

Compensation for your baggage

Even though we do everything we can to avoid it, sometimes baggage gets lost, delayed, or damaged. If this happens, we can offer you several refund or compensation options.

Delayed baggage

Did you have to buy extra items at your destination, such as clothing and toiletries, because your checked baggage was delayed? Report this to us within 21 days from the day your luggage was delivered to you. Make sure to keep the receipt of the items you bought and send us a copy to request compensation for these expenses. We’ll do our best to help you.

Lost baggage

Something you hope to never experience: your baggage gets lost. If you didn't get your suitcase back within 21 days after the arrival of your flight, please contact us. We will work this out together. Please note that one of the outcomes may be that we recommend contacting your insurance company. Most insurance policies cover loss based on the value of the property.

Read more about KLM’s responsibility

Damaged baggage

Unfortunately, sometimes your baggage gets damaged during transport. Regular handling of your bag may leave scratches, marks, minor dents, and other signs of use. We are not liable for these smaller damages. Is your baggage damaged more severely? Please report this to the baggage desk at the airport as soon as possible.

Did you discover the damage after leaving the airport? Please report this within 7 days after your arrival.

Read more about

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Forsinket bagasje

Vi vet at det er en uønsket overraskelse å finne ut at bagasjen din mangler fra bagasjebeltet ved ankomst. La oss fortelle deg hva du kan gjøre for å løse dette.

Rapporter forsinket bagasje

Finner du ikke bagasjen din etter ankomst? Rapporter alltid dette online innen 48 timer etter ankomst. Du kan også rapportere savnet bagasje ved bagasjeskranken før du forlater flyplassen. Etter at du har rapportert, vil du alltid motta en såkalt Property Irregularity Report (PIR) med et filreferanse-nummer. Med dette nummeret kan du holde oversikt med statusen for rapporteringen. 

Når din forsinkede bagasje har ankommet Schiphol, vil leveringstjenesten kontakte deg. Etter å ha mottatt din bekreftelse angående planlagt leveringstid, vil bagasjen bli levert.

Rapportere forsinket bagasje på flyplassen

Merk at du for øyeblikket ikke kan rapportere den manglende bagasjen din på nettet hvis du har ankomst til: Aberdeen, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Humberside, Inverness, Leeds Bradford, London City, London Heathrow, Manchester, Newcastle, Norwich, Southampton eller Teesside.

Hvis du ankommer et av disse reisemålene, vennligst gå til bagasjeskranken på flyplassen for å rapportere den manglende bagasjen din. Heldigvis kan vi i 90 % av tilfellene lokalisere bagasjen din innen 3 dager!

Sporing av forsinket eller tapt bagasje

Har du allerede rapportert om din forsinkede bagasje? Fra 24 timer etter at du har avgitt erklæring, kan du sjekke status i bagasjesporingssystemet ved hjelp av etternavn og filreferanse-nummer.

Har du opphold på flere reisemål på reisen din? Du kan bytte midlertidig adresse i bagasjesporingssystemet.

Hvis vi ikke har funnet bagasjen din innen 21 dager, vennligst kontakt KLMs kundekontaktsenter. Vi forklarer de neste trinnene, for eksempel å sende inn et krav.

Vanlige spørsmål

Hvordan kan jeg kreve kompensasjon eller refusjon for forsinket bagasje.

Hvis du måtte kjøpe ekstra gjenstander, for eksempel klær og toalettsaker som følge av at den innsjekkede bagasjen ble forsinket, kan du be om kompensasjon . Vennligst rapporter kjøpene dine innen 21 dager og sørg for at du sender oss en kopi av kvitteringene!

Hvis vi ikke har klart å finne bagasjen din etter 21 dager ber vi deg vennligst kontakte oss for å oppgi av de neste stegene.

Hvor mye betaler flyselskapene for tapt bagasje?

Vi har ikke noe fast beløp. Hvis vi ikke har funnet bagasjen din innen 21 dager, ber vi deg vennligst kontakte KLMs kundekontaktsenter. Vi vil gå gjennom de neste stegene med deg.

Hvordan finner jeg bagasje eller gjenstander jeg har mistet?

Har du mistet bagasjen på flyplassen eller på flyet? Sjekk siden for tapte gjenstander for å finne ut hva du kan gjøre.

Hva gjør jeg hvis bagasjen min er forsinket?

Finner du ikke bagasjen din etter ankomst? Du kan rapportere tapt bagasje på flyplassen ved bagasjeskranken før du forlater flyplassen. I de fleste tilfeller kan du også rapportere det online. Vennligst gjør det innen 48 timer etter ankomst.

Når du har sendt inn rapporten, får du et referansenummer du kan bruke til å spore statusen i saken din. Heldigvis er det meste av bagasjen funnet innen 3 dager!

Hvordan kan jeg spore tapt bagasje?

Hvis du har rapportert bagasjen din som forsinket og har mottatt en PIR med et fil-referansenummer, kan du bruke det til å spore statusen i saken din online med vår sporingspartner.

Hvor lang tid tar det før forsinket bagasje ankommer?

Mesteparten av forsinket bagasje er funnet innen 3 dager! Når vi har funnet bagasjen din, kontakter vi deg for å avtale levering.

Hva skjer med bagasjen min hvis flyvningen min er forsinket?

Hvis flyvningen din er forsinket, blir bagasjen din om bord til flyet kan ta av. Hvis du får ombooket til en annen flyvning, sørger vi for at bagasjen din havner på samme fly som deg.

Kompensasjon for bagasjen din

Hvilken refusjon og kompensasjon vi tilbyr for tapt eller skadet bagasje.

Verspätetes Gepäck

Wir sind uns darüber im Klaren, dass es keine schöne Überraschung ist, wenn Sie bei Ankunft feststellen, dass Ihr Gepäck nicht auf dem Gepäckband liegt. Hier lesen Sie, wie Sie in einem solchen Fall vorgehen sollten.

Verspätetes Gepäck melden

Sie können nach der Ankunft Ihr Gepäck nicht finden? Melden Sie dies immer online innerhalb von 48 Stunden nach Ihrer Ankunft. Sie können verspätetes Gepäck auch am Gepäckschalter melden, bevor Sie den Flughafen verlassen. Nach Ihrer Meldung erhalten Sie eine Verlustmeldung (Property Irregularity Report, PIR) mit einer Referenznummer. Mit dieser Referenznummer können Sie den Status Ihrer Meldung überprüfen. 

Sobald Ihr verspätetes Gepäck in Schiphol angekommen ist, wird sich der Zustelldienst mit Ihnen in Verbindung setzen. Nach Erhalt Ihrer Bestätigung bezüglich der geplanten Lieferzeit wird Ihnen das Gepäck zugestellt.

Verspätetes Gepäck am Flughafen melden

Bitte beachten Sie, dass Sie Ihr fehlendes Gepäck derzeit nicht online melden können bei einer Ankunft in: Aberdeen, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Humberside, Inverness, Leeds Bradford, London City, London Heathrow, Manchester, Newcastle, Norwich, Southampton oder Teesside.

Wenn Sie an einem dieser Reiseziele ankommen, begeben Sie sich bitte zum Gepäckschalter am Flughafen, um Ihr fehlendes Gepäck zu melden. Erfreulicherweise können wir fehlendes Gepäck in 90 % der Fälle innerhalb von 3 Tagen orten!

Verspätetes oder vermisstes Gepäck nachverfolgen

Haben Sie Ihr verspätetes Gepäck bereits gemeldet? Ab 24 Stunden nach Ihrer Meldung können Sie den Status im Gepäckverfolgungssystem anhand Ihres Nachnamens und der Referenznummer überprüfen.

Haben Sie während Ihrer Reise mehrere Aufenthaltsorte? Sie können Ihre vorübergehende Adresse im Gepäckverfolgungssystem ändern.

Sollte der seltene Fall eintreten, dass wir Ihr Gepäckstück nicht innerhalb von 21 Tagen gefunden haben, wenden Sie sich bitte an das KLM-Kundenkontaktcenter. Wir werden dann das weitere Vorgehen, zum Beispiel das Einreichen einer Schadensersatzforderung, mit Ihnen besprechen.

Häufig gestellte Fragen

Wie kann ich eine entschädigung oder rückerstattung für verspätetes gepäck beantragen.

Wenn Sie wegen der Verspätung Ihres aufgegebenen Gepäcks zusätzliche Artikel wie Kleidung oder Toilettenartikel kaufen mussten, können Sie eine Entschädigung beantragen . Bitte melden Sie Ihre Einkäufe innerhalb von 21 Tagen und schicken Sie uns eine Kopie der Quittungen!

Wenn wir Ihr Gepäck nach 21 Tagen nicht finden konnten, setzen Sie sich bitte mit uns in Verbindung, um die nächsten Schritte zu besprechen.

Wie viel zahlen Fluggesellschaften für verloren gegangenes Gepäck?

Wir haben keinen festen Betrag. Sollte der seltene Fall eintreten, dass wir Ihr Gepäck innerhalb von 21 Tagen nicht gefunden haben, wenden Sie sich bitte an das KLM-Kundenkontaktcenter. Wir besprechen die nächsten Schritte mit Ihnen.

Wie finde ich Gepäck oder Gegenstände, die ich verloren habe?

Haben Sie Ihr Gepäck am Flughafen oder im Flugzeug verloren? Auf unserer Seite Verlorene Gegenstände erfahren Sie, was zu tun ist.

Was mache ich, wenn mein Gepäck verspätet ist?

Sie können nach der Ankunft Ihr Gepäck nicht finden? Sie können den Verlust Ihres Gepäcks am Flughafen am Gepäckschalter melden, bevor Sie den Flughafen verlassen. In den meisten Fällen ist dies auch online möglich. Bitte tun Sie dies innerhalb von 48 Stunden nach Ihrer Ankunft.

Nach der Meldung erhalten Sie eine Referenznummer, mit der Sie den Status Ihrer Meldung verfolgen können. Glücklicherweise werden die meisten Gepäckstücke innerhalb von 3 Tagen gefunden!

Wie kann ich verlorenen gegangenes Gepäck nachverfolgen?

Wenn Sie Ihr Gepäck als verspätet gemeldet und eine PIR mit einer Referenznummer erhalten haben, können Sie den Status Ihrer Meldung online bei unserem Tracking-Partner verfolgen.

Wie lange dauert es, bis verspätetes Gepäck eintrifft?

Die meisten verspäteten Gepäckstücke werden innerhalb von 3 Tagen gefunden! Sobald wir Ihr Gepäck gefunden haben, setzen wir uns mit Ihnen in Verbindung, um die Zustellung zu organisieren.

Was passiert mit meinem Gepäck, wenn mein Flug verspätet ist?

Wenn Ihr Flug Verspätung hat, bleibt Ihr Gepäck an Bord, bis Ihr Flugzeug abfliegen kann. Wenn Sie auf einen anderen Flug umgebucht werden, sorgen wir dafür, dass Ihr Gepäck im selben Flugzeug landet wie Sie.

Lesen Sie mehr über

Entschädigung für ihr gepäck.

Ausgleichsleistung und Erstattung für fehlendes oder beschädigtes Gepäck.

Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances.

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Electronic bag tag 

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Delayed or damaged baggage

Delayed baggage.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off.

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances.

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Electronic bag tag 

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Delayed or damaged baggage

Delayed baggage.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off.

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

Compensation for your baggage

Even though we do everything we can to avoid it, sometimes baggage gets lost, delayed, or damaged. If this happens, we can offer you several refund or compensation options.

Delayed baggage

Did you have to buy extra items at your destination, such as clothing and toiletries, because your checked baggage was delayed? Report this to us within 21 days from the day your luggage was delivered to you. Make sure to keep the receipt of the items you bought and send us a copy to request compensation for these expenses. We’ll do our best to help you.

Lost baggage

Something you hope to never experience: your baggage gets lost. If you didn't get your suitcase back within 21 days after the arrival of your flight, please contact us. We will work this out together. Please note that one of the outcomes may be that we recommend contacting your insurance company. Most insurance policies cover loss based on the value of the property.

Read more about KLM’s responsibility

Damaged baggage

Unfortunately, sometimes your baggage gets damaged during transport. Regular handling of your bag may leave scratches, marks, minor dents, and other signs of use. We are not liable for these smaller damages. Is your baggage damaged more severely? Please report this to the baggage desk at the airport as soon as possible.

Did you discover the damage after leaving the airport? Please report this within 7 days after your arrival.

Read more about

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Find out all you need to know about travelling with baggage, such as what you can and cannot bring and what to do in case something goes wrong.

Bringing baggage

Hand baggage allowances.

The maximum weight and size of your hand baggage items.

Checked baggage allowances

The number of bags you’re allowed to bring in the aircraft hold, including weight and size.

Calculate your allowance

See the exact amount of baggage you can bring for your destination.

Special baggage

Options for bringing sports equipment, musical instruments, extra items for kids, a wedding dress, or an urn.

Extra or oversized baggage

How to bring extra baggage when the standard allowance is not enough or when your bag is too large or heavy.

Restricted items hand baggage

What you can and cannot bring in your hand baggage. 

Restricted items checked bags

Rules for packing items in your checked baggage.

Electronic bag tag 

Want to arrive at the airport well-prepared and speed up your baggage drop-off? Use an electronic bag tag now.

Delayed or damaged baggage

Delayed baggage.

Baggage missing on arrival? Check how to report it and get it back.

What to do when a personal item is missing from your baggage.

Compensation for your baggage

What refunds and compensation we offer for lost or damaged baggage.

Read more about

Baggage drop-off.

Where you can drop off your check-in baggage and at what times.

Bringing your own wheelchair

Your options when you would like to bring your own wheelchair on board or in the hold.

Reservation for pets

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

IMAGES

  1. KLM Delayed Baggage Compensation

    klm.com prepare for travel delayed baggage

  2. Know KLM Airlines Baggage Fees

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COMMENTS

  1. Lost or missing baggage after KLM flight

    Always report this online within 48 hours after your arrival. You can also declare delayed baggage at the baggage desk before leaving the airport. After creating a report, you'll always receive a so-called Property Irregularity Report (PIR) with a file reference number. With this number, you can keep track of the status of your declaration.

  2. Lost, delayed, or damaged baggage after your KLM flight

    Please report this to the baggage desk at the airport as soon as possible. Did you discover the damage after leaving the airport? Please report this within 7 days after your arrival. Sometimes baggage gets lost, delayed, or damaged after your KLM flight. We offer several refund or compensation options, depending on your situation.

  3. Baggage information for your KLM flights

    Reservation for pets. Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold. All you need to know about baggage on your flight with KLM. Information ranging from what you cannot bring and what to do when your luggage is missing. - KLM Ghana.

  4. Lost or missing baggage after KLM flight

    You can claim lost baggage at the airport by reporting it at the baggage desk before leaving the airport. In most cases, you can also report it online. Please do that within 48 hours after your arrival. Once you file your report, you will get a reference number you can use to track the status of your claim. Fortunately, most baggage is found ...

  5. Baggage information for your KLM flights

    Reservation for pets. Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold. All you need to know about baggage on your flight with KLM. Information ranging from what you cannot bring and what to do when your luggage is missing. - KLM Ireland.

  6. Airlines Will Now Give Automatic Refunds When Your Flight Is Delayed

    You can opt-out at any time. Airlines are to be required to provide passengers with "prompt" automatic refunds when their flights are delayed or canceled under a new rule from the Department of ...

  7. Lost, delayed, or damaged baggage after your KLM flight

    Please report this to the baggage desk at the airport as soon as possible. Did you discover the damage after leaving the airport? Please report this within 7 days after your arrival. Report damaged baggage. Sometimes baggage gets lost, delayed, or damaged after your KLM flight. We offer several refund or compensation options, depending on your ...

  8. Mistet eller savnet bagasje etter en KLM-flyvning

    Rapporter alltid dette online innen 48 timer etter ankomst. Du kan også rapportere savnet bagasje ved bagasjeskranken før du forlater flyplassen. Etter at du har rapportert, vil du alltid motta en såkalt Property Irregularity Report (PIR) med et filreferanse-nummer. Med dette nummeret kan du holde oversikt med statusen for rapporteringen.

  9. Fehlendes oder vermisstes Gepäck nach einem KLM-Flug

    Wie viel zahlen Fluggesellschaften für verloren gegangenes Gepäck? Wir haben keinen festen Betrag. Sollte der seltene Fall eintreten, dass wir Ihr Gepäck innerhalb von 21 Tagen nicht gefunden haben, wenden Sie sich bitte an das KLM-Kundenkontaktcenter. Wir besprechen die nächsten Schritte mit Ihnen.

  10. Baggage information for your KLM flights

    Reservation for pets. Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold. All you need to know about baggage on your flight with KLM. Information ranging from what you cannot bring and what to do when your luggage is missing. - KLM Denmark.

  11. Baggage information for your KLM flights

    Reservation for pets. Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold. All you need to know about baggage on your flight with KLM. Information ranging from what you cannot bring and what to do when your luggage is missing. - KLM Belgium.

  12. Lost, delayed, or damaged baggage after your KLM flight

    Please report this to the baggage desk at the airport as soon as possible. Did you discover the damage after leaving the airport? Please report this within 7 days after your arrival. Sometimes baggage gets lost, delayed, or damaged after your KLM flight. We offer several refund or compensation options, depending on your situation.

  13. Baggage information for your KLM flights

    Reservation for pets. Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold. All you need to know about baggage on your flight with KLM. Information ranging from what you cannot bring and what to do when your luggage is missing. - KLM Saudi Arabia.