tourism jobs examples

99 Exciting jobs in travel and tourism- the ultimate travel job list!

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If you are looking for jobs in travel and tourism then you have come to the right place! This article is the the ultimate guide that will teach you all about the different jobs in travel and tourism AND it provides you with relevant resources and links to places where you can find jobs that are being advertised right now!

If you know anything about the travel and tourism industry you will know that it is HUGE! You can read this article if you want to learn more about the structure of the travel and tourism industry and the different areas in which you can work. Because the travel and tourism industry is soooo big, it means that the opportunities are, well… endless! In this article I teach you about a wide range of jobs in travel and tourism- some of these jobs involve physically travelling, some involve living and working overseas and some involve working in travel but not actually travelling.

Note- If you are looking for jobs that allow you to travel specifically (but are not necessarily in the travel and tourism industry), you may find my article on jobs that allow you to travel the world more helpful. You may also be interested in my article explaining where to find jobs in travel and tourism , which has some helpful links for job searching.

What are the different jobs in travel and tourism?

Entertainer (singer, dancer, sports etc), sports instructor (skiing, diving, surfing etc), water sports operator, event planner, event security, theme park operative, resort representative/ holiday rep, events risk manager/ assistant, events sales manager, venue finder, tour operator, travel agent, ticketing agent, business and development manager/ assistant, bureau de change cashier, travel consultant, destination specialist (research and development), souvenir sales person, travel insurance sales person, travel writer, travel blogger, travel vlogger, travel influencer, social media manager, travel journalist, visitor information officer/ manager, travel photographer, holiday brochure producer, train driver, train assistant, driver (taxi, lorry, car), customer/ passenger service agent, ground handling agent, baggage handler, airport security officer, border force agent, flight planner, air traffic controller, flight dispatcher, airfield operator, transport engineer, car hire salesperson, cruise ship doctor/nurse/ paramedic/ healthcare assistant, children’s entertainer/ cabaret/ entertainer, production managers/assistants/ stage crew, food and beverage assistant/ manager/ chef, housekeeping/ cleaner, technical engineer, environmental officer, deck officer, security officer, human resources, computer system specialist, public health officer, marketing- photographer, videographer etc, casino staff/ spa staff/ salon staff, steward/stewardess, retail manager/assistant, housekeeper, nightclub staff/ bar tenders/ cleaners/ dj, casino workers/ cashiers/ operatives, front desk operative, receptionist, food and beverage workers, airbnb host, guest relations manager, tourism consultant, project manager, conservation specialist, tourism economist, tourism researcher, legal consultant, policy analyst, smart tourism developer, corporate social responsibility officer, teacher/ trainer, tourism development officer, human resources assistant/ manager, recruitment manager, marketing assistant/ manager, administrative assistant/ virtual assistant, finance/ account manager, contracting manager, jobs in travel and tourism.

There are so many jobs in travel and tourism- it is the biggest industry in the world after all! When most people think of jobs in travel and tourism they think of working as Cabin Crew, a Holiday Representative or on a cruise ship. And yes, these are popular jobs in travel and tourism, but there are actually many more opportunities as well!

This article provides you with a comprehensive overview of many of the jobs in travel and tourism. As much as I would love to claim that I have included all jobs here, this just isn’t possible because the travel and tourism industry is so big- but please do let me know of any that I might have missed in the comments at the end!

In order to make this article easier to navigate, I have organised the jobs in travel and tourism into 8 main categories, these are:

• Jobs in events activities
• Jobs in ticketing and sales
• Jobs in marketing and promotion
• Transport-based jobs
• Cruise industry jobs
• Hospitality jobs
• Jobs in tourism development
• Back office jobs

Please note that the list of jobs is not exhaustive and that some jobs may fall into more than one of the above categories.

Jobs in travel and tourism- Events and activities

There are many different jobs in travel and tourism that involve events and activities. Here are some of the most common-

There are a range of jobs in travel and tourism in the entertainment sector. Whether you are good at singing, making balloon animals, ballet or trampolining, there are many jobs in travel and tourism that will suit you!

Requirements- Specific skills according to entertainment method (e.g. singing or dancing)

Salary range- £12,000+ per annum

Useful resource- Entertainers Worldwide

If sports is your thing then you shouldn’t have too much trouble finding a job in travel and tourism! Sports tourism is a big deal and there are lots of opportunities to teach your chosen sport to others, from running surf lessons in Portugal to offering ski instructing in Japan to yoga teacher training courses in Costa Rica, there are lots of opportunities available.

Requirements- Skilled at your chosen sport, specific training qualifications may be necessary

Salary range- £15,000+ per annum

Useful resource- Indeed

Water sports is very popular at many seaside destinations and there are a range of opportunities for jobs ranging from renting out jet skis, to running speed boat tours to selling tickets for banana boat rides.

Requirements- Customer service and first aid training, ability to swim

Salary range- £12,000-£15,000 per annum

Useful resource- Water Sports Staff

A tour guide is a very popular job in travel and tourism. A tour guide is responsible for running tours of a particular area or attraction. This could range from day tours around Rome to month long tours across multiple countries in Africa. Some tour guides are employed by a travel organisation and other work independently. Recently, many travel bloggers have started to run tours too.

Requirements- Knowledge of the local area, customer service skills

Salary range- £15,000-£40,000 per annum

An event planner is someone who plans events! They will coordinate all aspects of professional meetings and events, such as weddings, sporting events, concerts, conferences etc. They often choose meeting locations, arrange transportation, and coordinate many other details.

Requirements- Experience in event planning

Salary range- £22,000-£40,000 per annum

Useful resource- Caterer

There is usually some degree of security that is required at events, especially big events such as football matches or concerts. Typically at such events there will be a whole team of security staff, this might include: general security guards, bodyguards, gatekeepers, crowd control, mobile patrol, and armed guards.

Requirements- Security training

Salary range- £15,000+ per annum depending on position

Useful resource- e4s

Theme parks are big places, meaning that they have lot of jobs in travel and tourism! The most obvious job is operating rides, however there are also lots of other opportunities within a theme park working as an entertainer, food and beverage assistant, ticket sales, cleaning and more.

Requirements- Customer service experience

Salary range- £12,000+ per annum depending on position

Most tour operators will hire Resort Representatives, also known as Holiday Representatives, to represent the holiday company in destination. These representatives will usually have accommodation provided for them in resort and this work is often seasonal (i.e. you will work during winter for a ski resort and during summer for a summer sun resort).

Their main responsibilities are to provide customer service to holiday makers, deal with any problems that might occur, conduct welcome meetings and to sell excursions. There are also Airport Representatives who are responsible for airport transfers and Children’s Representatives who work with children and run children’s clubs and activities.

Requirements- Customer service skills

Salary range- £15,000-£22,000 per annum

Useful resource- TUI Reps Guide

A risk manager is an important job in travel and tourism. A Risk Manager will be responsible for managing the risk to an organisation, its employees, customers, reputation, assets and interests of stakeholders. Their job is to identify and assess threats to an organisation, put plans in place for if things go wrong and decide how to avoid, reduce or transfer risk.

Requirements- Knowledge of risk management

Salary range- £30,000- £45,000 per annum

Useful resource- Prospects

An Events Sales Manager is responsible for sales related to events. This includes: account management, business development, market research, sales prospecting, public relations, customer relationship management, event planning and coordination, logistics oversight, revenue management, and communications. Event Sales Managers also prepare proposals for clients and maintain event records. 

Requirements- Management and events experience

Salary range- £30,000-£45,000 per annum

Finding appropriate venues is a very important part of organising an event! For some large companies they may hire a member of staff specifically for this purpose.

Requirements- Knowledge of events and venues

Salary range- £15,000-£35,000 per annum

Useful resource- Event Job Search

Jobs in travel and tourism- Tickets and sales

There are many jobs in travel and tourism that involve tickets and sales- in fact, some might argue that selling tickets to attractions, accommodation options, transport etc is at the heart of the travel and tourism industry! Here are some jobs in travel and tourism that fall under this category-

A Tour Operator is a person who comes up with ideas for holidays. Tour Operators will conduct research into this, design the holiday itinerary and content, prepare contracts, organise accommodation and transport and make arrangements for necessary guides, tour leaders or resort reps etc. They will then market the package and sell to travel agents .

Requirements- Knowledge of the travel industry

Salary range- £25,000- £40,000 per annum

Useful resource- Travel Trade Jobs

Being a travel Agent is one of the most popular jobs in travel and tourism. A Travel Agent sells holidays to tourists . This could be from a desk in a high street travel agent, phone the phone in a call centre or from behind a computer for online travel agents.

In recent times we have seen many independent travel agents starting up their own businesses too- these usually work from home and are small businesses.

Requirements- Knowledge of GDS systems and inventories

Salary range- £25,000-£40,000 per annum

Useful resource- Travel Weekly

There are many Ticket Agent jobs in travel and tourism found in different sectors including: rail, airlines, bus companies, cruise lines and tourist attractions . Ticketing agents are responsible for making and confirming travel arrangements for passengers. They are employed by railroads, airlines, bus companies, and cruise lines. Ticketing Agents will typically sell tickets in terminals, plan routes using computers and manuals, and calculate ticket costs.

Salary range- £12,000-£24,000 per annum

Every business needs a person or people behind the scenes who are responsible for business development and growth and whilst you might not see these people very often (because they often work behind the scenes), this is actually one of the most important jobs in travel and tourism! Business Development Managers develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects. They also make sales projections and forecasting revenue, in line with projected income.

Requirements- Knowledge of businesses, preferably a degree or higher level qualifications

Salary range- £40,000+ per annum

Bureau de Change cashiers process cash transactions from customers in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.

Salary range- £12,000-£18,000 per annum

Useful resource- Travel Trade Recruitment

Consultants (in travel and tourism as well as other industries) are generally there to provide advice and guidance- they are seen an experts in their field. Therefore, Travel Consultants are responsible for providing advice and guidance on- you guessed it- travel. They will often meet with clients to discuss and learn about their travel requirements and then advise the clients about suitable travel options in accordance with their needs, wants and capabilities.

Requirements- Expert level knowledge in travel and tourism

Salary range- £40,000-£55,000 per annum

Useful resource- Travel Counsellors

A destination specialist is exactly as it sounds- a specialist of a particular destination. This person will be responsible for providing advice and guidance relevant to a particular destination. They will assist the Business Development Manager and may also work closely with Tour Operators and Travel Agents, depending on their specific role.

Requirements- Expert knowledge of a specific destination

Salary range- £40,000- £55,000 per annum

Useful resource- Flight Centre Travel Academy

One of the jobs in travel and tourism that people often forget about is a souvenir sales person. Most of us will purchase some souvenirs on our travels and therefore there is a need for someone to sell these souvenirs.

Souvenir sales people range from independent people who may sell ice creams on the beach, to high street shops to duty-free chains. Some people sell souvenirs online too.

Requirements- sales skills, customer service skills

Salary range- £12,000- £18,000 per annum

Having adequate travel insurance is essential when we travel, and because most people will buy travel insurance, there needs to be lots of sales people to sell it to them! A Travel Insurance Sales Person will often work in an office or from home, making sales from their phone or computer. They will often be paid commission- meaning that the more travel insurance they sell, the more money they earn.

Requirements- Sales skills

Salary range- £15,000- £25,000 plus commission per annum

Jobs in travel and tourism- Marketing and promotion

There are many jobs in travel and tourism that fall within the marketing and promotion category, after all, it’s all good and well creating amazing products and services, but if nobody knows about then then they won’t sell! Here are some of the major jobs in travel and tourism that involve marketing and promotion-

Travel writing is an important job in travel and tourism. Whether you are writing a travel-based novel, an informative blog post, an article for a magasine or a guidebook, there is a big demand for travel writing.

Many travel writers work on a freelance basis, meaning that they are self-employed and they contract their work to various parties such as magasines or websites.

Requirements- Excellent writing skills, experience and qualifications in journalism

Salary range- £15,000- £50,000 per annum

Useful resource- Smart Blogger

Travel blogging has become increasingly popular (and competitive!) and recent years. A travel blogger may have their own blog or they may write for other blogs, or both. Travel blogging isn’t just about writing- it is about developing a brand, maintaining a website, managing social media and promotion, selling things (online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings) etc). It can take years to grow a travel blog to a point where you can make a reasonable income.

Requirements- Ability to manage your own time, writing skills

Salary range- £0- £100,000 per annum

Useful resource- Wanderlust

A travel vlogger is someone who creates video diaries of their travels, they will often post content on YouTube, although they can also use alternative platforms if they choose to do so. This job requires technical filming equipment and video editing skills. As with blogging, it can take years for a vlogger to build a big enough audience to make money. Money is usually made from paid sponsorships and adverts as well as products sales (e.g. online courses, merchandise, affiliate products (e.g. cameras, tickets to tourist attraction, hotel bookings), Patreon membership etc)

Requirements- Video editing skills, ability to present yourself appropriately on camera

Useful resource- Career Pilot

A Travel Influencer is essentially any person who has ‘influence’. This is usually related to people who have large followings on their social media or websites. Being a Travel Influencer can take a lot of time (it can take years to build a social following) or a person could reach fame overnight when a post goes viral or when they attract the attention of mainstream media or other major Influencers. An Influencer will usually make money by collaborating with brands to promote their products and services- this could be hotels, clothing companies, tourist boards and tourist attractions to name just a few.

Requirements- Some knowledge of social media marketing, ability to develop a brand and willingness to be in the public eye

Useful resource- Unchartered Backpack

There are also ‘behind the scenes’ jobs in the social media scene too- major Influencers and organisations will often hire social media managers and administrative staff to help manage their workload. These roles will involve conducting research into trends, hashtags etc and analysing which posts work well, which times of day are best to post etc. They will be responsible for scheduling social media and responding to comments.

Requirements- Social media expertise, qualifications in marketing

Salary range- £15,000- £35,000 per annum

Useful resource- Digital Marketing Institute

A Travel Journalist is a journalist who focusses their writing on travel-related content. Journalists will usually work for a newspaper, magasine or other media outlets, such as a website or for a TV production company. Their main job is to research and report on a particular issue or subject, this could include interviewing people, looking through data archives and reviewing existing literature. May journalists work on a freelance basis and will write proposals for projects that they would like to work on before being accepted.

Requirements- Journalism qualification, writing and research skills

Salary range- £23,000-£45,000 per annum

Useful resource- The Guardian

All visitors to an area will require some kind of information, whether that is a tourist map, appropriate signage, guidebooks or recommendations. Therefore, it is important that there are staff who can help to provide this information! Tourist information centres are a popular place for tourists to visit and staff who work here will provide information and guidance, conduct research, help tourists to make bookings and act as an ambassador for the local area.

Requirements- Knowledge of the local area

Useful resource- National Careers

Many people do not think of photographers when they think of jobs in travel and tourism, but it is actually a very important and common role! Travel photography is big business- there are jobs for professional photographers to take photos for art purposes as well as for marketing- from Instagram posts through to holiday brochures.

Requirements- Photography skills

Salary range- £18,000- £39,000 per annum

Useful resource- The Wandering Lens

Whilst we get most of our information from the Internet these days, there is still a place for holiday brochure…. and somebody has to produce them! Well, actually there is a whole team of people who work to produce a holiday brochure including graphic designers, copywriters, photographers, researchers and the printing and distribution team.

Requirements- Knowledge of graphic design/ copywriting/ printing

Salary range- £15,000+ per annum depending on specific role

Useful resource- Pitched

Jobs in travel and tourism- Transport

Transport is a fundamental part of the tourism industry, and as such it is no surprise that there are many jobs in travel and tourism that are connected to transport. Here are some of the most common transport-based jobs in travel and tourism-

A Pilot is responsible for the safe operation of an aircraft. He/she will plan the route and communicate with Flight Traffic Control to safely navigate the aircraft from one destination to another. There are different ranks for pilots, most will begin as a First Officer and some will then work towards becoming a Captain.

Training to be a pilot is a barrier for many people as the costs to do so are very expensive (£100,000+). There are no student loans available for such training.

Requirements- Be a fully qualified pilot with current license to fly

Salary range- £40,000-£80,000 per annum

Useful resource- Aviation Job Search

Cabin Crew, also referred to as Flight Attendants, are responsible for the safety of passengers onboard an aircraft. Cabin Crew will undertake intense training on how to deal with accidents and emergencies and will be tested on their knowledge regularly. They are also responsible for providing customer service to passengers and will assist with boarding and disembarkation, serving food and drinks and selling duty-free items.

Requirements- Customer service skills and experience

Salary range- £15,000-£35,000

Useful resource- All Flying Jobs

A Train Driver is responsible for the safe passage of people on the train.

Requirements- Train driving license

Salary range- £40,000-£60,00

A Train Assistant is someone who undertakes general duties onboard a train, including providing customer service to passengers, selling food and drink and dealing with any onboard issues that may arise.

Salary range- £14,000-£18,000 per annum

While some people may not think about drivers when they think about jobs in travel and tourism, drivers are actually very important! From lorry drivers who transport the goods that are used for tourism to taxi and Uber driver, the travel and tourism industry would not function without them!

Requirements- Driving license

Salary range- £12,000-£35,000 per annum

Useful resource- Day Insure

Working as a Ticketing Agent is one of the most important jobs in travel and tourism- because there are many tickets that need to be sold! Ticketing agents could be based at the airport, in a travel agency or in an office selling tickets online.

Salary range- £15,000- £25,000 per annum

A Customer Service Agent is another one of the most important jobs in travel and tourism. This is a customer-facing role that involves providing customer service. Customer Service Agents can work in different parts of the travel and tourism industry but this title is most commonly used in the airport as the title used for staff who work in the check in area.

Salary range- £15,000-£25,000 per annum

Useful resource- Menzies Aviation

A Ground Handling Agent is another job title that is used at airports. These are the people who work facilitate the smooth operation of airline services on the ground. Their main responsibilities are to accept, handle, load, unload, transfer, or otherwise processing cargo, passengers or baggage.

Requirements- Customer service experience, organisation skills

Salary range- £18,000- £30,000 per annum

Useful resource- British Airways

A Baggage Handler is responsible for loading and unloading baggage from the aircraft. They will drive vehicles that carry large amounts of baggage and check outgoing baggage against flight lists, transport it, and load it onto the aircraft using lifting equipment.

Requirements- Physical ability to lift heavy luggage

Salary range- £15,000- £22,000 per annum

Useful resource- Aviation Jobs

Airport Security Officers are responsible for making sure that everyone obeys the rules and regulations in relation to security at the airport. This includes checking passengers, baggage and cargo for any potential security threats.  

Requirements- Relevant security training

Useful resource- Heathrow Airport

A Border Force Agent checks that all passengers meet the criteria for entry into the country. They will check passports and travel documents of all passengers arriving into the country, this could be by sea, air or rail . They are also responsible for detecting and intercepting prohibited goods.

Requirements- Relevant Border Force training

Salary range- £22,000- £32,000 per annum

Useful resource- Gov.uk

A Flight Planner is responsible for the strategic planning of fleets, routes and staff for an airline or airport.

Requirements- Experience with airport or airline planning

Salary range- £30,000- £40,000 per annum

Useful resource- Careers in Aerospace

It can be argued that working as an Air Traffic Controller is one of the most stressful jobs in travel and tourism! Members of ATC are responsible for the safe navigation of aircraft in the skies. They are required to use radar, computers, or visual references to monitor and direct the movement of the aircraft in the skies and ground traffic at airports.

Requirements- A degree, Air Traffic Control training

Salary range- £40,000- £100,000 per annum

Useful resource- NATS

A Flight Dispatcher is responsible for making sure that the aircraft is ready for departure. They will undertake a number of checks to ensure that the aircraft is fit to fly and provide the Pilots and Cabin Crew with the relevant information (e.g. weather reports, flight plans, passenger list).

Requirements- Ability to work under pressure, good organisation skills

Salary range- £20,000- £35,000 per annum

A Loadmaster is required to plan how items and people should be loaded into the aircraft. This includes mathematically planning the correct placement of both cargo and passengers whilst also ensuring passenger comfort and safety and securing cargo.

Requirements- Relevant training, mathematical skills

Salary range- £25,000- £38,000 per annum

An Airfield Operator is responsible for ensuring the safe take off and landing of aircraft, maintaining navigational aids, performing inspections and communicating with air traffic control.

Requirements- Aviation experience and knowledge

Useful resource- AOPA

A Transport Engineer will undertake any relevant maintenance and repair work on the mode of transport. This include motor vehicles, trains, ships, boats and aircraft.

Requirements- Engineer training and qualifications

Salary range- £35,000- £50,000 per annum

Useful resource- Transport Engineer

Car hire is big business and there are a number of positions for jobs in travel and tourism in this sector. This includes Car Hire Salespersons, Car Hire Managers and the relevant administration positions that are connected with the car hire business.

Requirements- Sales training

Useful resource- Enterprise

Jobs in travel and tourism- Cruise industry jobs

Cruise tourism is BIG business and it is no wonder that there are so many jobs in travel and tourism that are based in the cruise sector. There are thousands of cruises that travel around the world each year, each with their own style and types of passengers. Some cruise ships are as big as small cities, with everything onboard from restaurants and bars and swimming pools to theme park rides, casinos and beauty salons. Because of this, there are a job of jobs in travel and tourism that fall within the cruise sector.

If you are looking for cruise ship jobs that are being advertised now, I recommend visiting the All Cruise Jobs website .

Here are some of the main jobs in the cruise sector-

If anybody needs medical attention onboard a cruise ship, there will be a team of medical professionals ready to help. This includes doctors, nurses, healthcare assistants and paramedics.

Requirements- You will need to be trained in these roles before you apply for a job on a cruise ship.

Salary range- £12000+ per annum

Useful resource- Cruise ship medicine

The Pursers department is the centre of hotel operations onboard a cruise ship. This involves a variety of roles and management of hotel accounts, shore excursions, and shipboard personnel operations such as the Crew Office. This is usually a customer-facing role that involves providing high levels of customer service guests, assisting with account inquires, resolving customer service issues, and answering telephone calls.

Requirements- Managerial experience or training, experience of working on a cruise ship

Salary range- £35,000- £60,000 per annum

Useful resource- Cruise ship jobs

There are a range of jobs in travel and tourism that fall under the entertainment category. On a cruise ship there are positions in children’s entertainment, taking part in cabaret activities (e.g. singers, dancers, actors) and other general entertainment such as comedy shows or magicians.

Requirements- experience in the entertainment industry

Useful resource- Entertainers Worldwide Jobs

These are the people who are involved in the behing-the-scenes side of entertainment onboard a cruise ship. The Production Manager will coordinate productions and members of their team will have a range of specific tasks relating to the smooth running of the entertainment onboard the cruise ship.

Requirements- Experience in entertainment production

Useful resource- All Cruise Jobs

There are many jobs in travel and tourism that involve working with food and beverages in the cruise sector and other areas too. This ranges from bar staff, waiters and glass collectors to managers and chefs.

Requirements- customer service experience, chef experience/training

Useful resource- Cruise Ship Job

Housekeeping and cleaning is one of the most important jobs in travel and tourism and is found in every sector, including cruise! There will usually be a team and some members of the team will hold leadership responsibilities.

Requirements- none

Technical engineers are responsible for the efficient and cost-effective operation and maintenance of machinery and equipment onboard the cruise ship. This covers a wide range of areas including power generation and propulsion; heating and air conditioning; and deck, hotel, and entertainment support systems.

Requirements- Technical training

Salary range- £25,000+ per annum

The Environmental Officer is responsible for ensuring that the procedures concerning the environmental aspects of the ship and pest control are implemented correctly. They are also involved with environmental audits and monitoring the proper management of chemicals on board.

Requirements- Environmental management training/ qualifications

Salary range- £30,000+ per annum

Useful resource- P&O Cruises Environmental Overview

The primary responsibilities of the Deck Officer is to ensure the safe navigation of the cruise ship. They will also be responsible for health and safety and security aspects of the ship’s operations, including guests, officers, crew and staff members.

The head of the department is the Captain, the highest ranking person aboard. This is then followed by 1st, 2nd, 3rd Officers; Safety Officer; Security Officer; Deck Cadet and Deck Ratings – Boatswain/Bosun, Carpenter, Able Seaman Unlimited, Ordinary Seaman Entry Level and Deckhand.

Requirements- Relevant training/ qualifications and experience

Safety and security is another important area of jobs in travel and tourism. Onboard a cruise ship there are a number of jobs that focus on the safety and security of passengers onboard, such as Security Officer, Security Guard and Surveillance Officer.

Requirements- Relevant training and experience

Salary range- £15,000 + per annum

Many people forget about the essential jobs that are required on a cruise ship! If a pipe leaks or a toilet gets blocked, a plumber is in need!

Requirements- Plumbing training and qualifications

The onboard Human Resources team works in conjunction with the shoreside Employee Relations team to implement and uphold all HR policies and initiatives. Responsibilities of HR staff include overseeing Crew Welfare, creating an effective work environment and supporting shipboard and shoreside management teams.

Requirements- HR training and qualifications

The IT Officer is responsible for the maintenance, operation, and support of onboard computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals.

Requirements- IT training and experience

Salary range- £20,000+ per annum

Useful resource- All Cruise jobs

The Computer System Specialist is responsible for all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. The Computer System Specialist works closely with the IT Officer to ensure all onboard systems perform at optimum levels.

Requirements- Customer service skills, IT/computer skills

Useful resource- Princess Cruise Jobs

A Public Health Officer will monitor shipboard public health and infection control procedures. They ensure compliance and implementation of procedures associated with communicable diseases, illnesses and most recently the COVID-19 pandemic- this has become a very important job in travel and tourism over the past couple of years!

Requirements- Relevant public health qualifications and experience

Salary range- £35,000+ per annum

Every cruise ship will have a marketing department. Within this department there are a range of roles ranging from general marketing managers to photographers and videographers.

Requirements- Training and qualifications in marketing/ photography and videography skills and experience

There are a range of hospitality-based staff that can be found onboard a cruise ship too. This includes people who work in the casino (e.g. money change, game assistants etc), and staff who work in a spa or salon (e.g. masseuses, hairdressers, beauty technicians).

Requirements- Relevant skills and qualifications for the post (e.g. hairdressing qualification)

The Deckhand is responsible for maintenance/cleaning of the interior/exterior of the cruise ship. The deckhand will also assist with bridge watch/navigation, perform hourly security patrols including nightly engine room inspections, and will assist with general boat operations.

Requirements- Mechanical skills

Cabin stewards/ stewardesses are responsible for keeping passengers’ cabins clean and tidy. Duties include vacuuming, changing sheets, washing windows, cleaning bathrooms etc.

There are many jobs in travel and tourism that involve retail. Onboard a cruise ship there will be a range of shops that will need staff- from retail assistants to retail managers.

Requirements- retail experience, good customer service skills

Jobs in travel and tourism- Hospitality

Whilst the hospitality industry is an industry in itself, many of the jobs that are classified as being hospitality can also be in the travel and tourism industry- tourists need to eat, sleep and be entertained after all! So here are some of the major jobs in travel and tourism that come under the hospitality umbrella-

Housekeepers are responsible for cleaning and reporting any safety hazards to the person in charge. They will undertake duties such as hoovering, polishing, emptying bins, changing bed sheets etc.

Requirements- None

Salary range- £12,000- £15,000 per annum

There are several jobs in travel and tourism that are related to the nightlife scene- this includes DJs, Bar Staff, Glass Collectors, Cleaners, General Manager etc. All of these members of staff will have their own individual responsibilities.

Salary range- £12,00+ per annum depending on experience

Casinos are popular places for tourists to visit, especially in destinations such as Las Vegas or Monaco. There are a number of jobs that workers can do within a casino, including people who help to run and operate the games/machines, security guards, customer service representatives, cashiers and cleaners.

Salary range- £12,000+ per annum depending on experience

A Front Desk Operative is a person who is the first point of contact for all customers of a business. Their responsibilities will general include greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

A Receptionist is usually the first person that you will meet when entering a business, for example a hotel. Their main responsibilities include greeting visitors, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, providing information to various people, making travel arrangements, running errands and performing various administrative tasks.

Salary range- £15,000- £20,000 per annum

If you are working in food and beverage, you have one of the most important jobs in travel and tourism…. because we all need to eat! There are plenty of jobs related to food and drink, from Waiters and Bar Staff to Chefs and General Managers.

Requirements- Customer service skills, specialist skills e.g. culinary

Airbnb isn’t just a place for tourists to stay, it is a travel and tourism business for property owners! Many people have bought properties in recent years with the intention of renting them out to tourists for a profit. This can be a great way to make money and to run your own business. There are also jobs in cleaning Airbnb properties, managing Airbnb properties and marketing Airbnb properties. There are also a range of alternatives to Airbnb that work on the same or similar business models.

Requirements- Must have the initial capital to purchase a property

Salary range- Varies depending on how many Airbnb properties you have and where they are located

Useful resource- Airbnb

A Chef is in charge of organising and preparing food in the kitchen. This includes studying recipes, setting up menus and preparing dishes.

Requirements- Culinary skills

Salary range- £18,000+ per annum depending on quality of the restaurant

Useful resource- Chef jobs

A Guest Relations Manager is responsible for facilitating open lines of communication between staff and guests. They will oversee other team members including receptionists, concierges, housekeepers, and wait staff.

Requirements- Managerial experience and training

A Concierge is a person who works for a building or hotel undertaking receptionist duties and assisting guests with checking in and moving luggage etc. They will also provide information and deal with guest queries.

Jobs in travel and tourism- Tourism development

There are many jobs in travel and tourism that focus on tourism development. Tourism development is very important- we need to make sure that tourism is planned in a way that will make money for local businesses, whilst not having a negative impact on the environment, economy and society. Jobs in travel and tourism in this sector will usually play a key role in ensuring sustainable tourism .

A Tourism Consultant is a person who will provide expert guidance and advice. they are very knowledgeable in their field and can command high salaries as a result. Tourism Consultants may work for Governments or for specific organisations.

Requirements- Expert knowledge in the relevant field

Useful resource- Acorn Tourism

Many jobs in travel and tourism are related to various projects, and each project will require a manager! This could be managing the opening of a new restaurant, managing team training and development or managing the development of a new resort to give a few examples.

Requirements- Expert knowledge in specific field, management experience

Conservation is one of the most important jobs in travel and tourism, this is because if we do not protect the things that we are going to see (the beach, the mountain, the animals etc) then there will be no tourism in that destination in the future! Conservation Specialists will have expert knowledge in the environmental impacts of tourism and will usually have a specific focus e.g. turtle conservation or sloth rehabilitation.

Requirements- Expert knowledge of conservation, degree or higher

Salary range- £35,000- £50,000 per annnum

Useful resource- Responsible Travel

Every industry needs economists, and travel and tourism is no different! The duties of a Tourism Economist is varied, but some common tasks include researching economic issues related to the tourism industry; conducting surveys and collecting data; analysing data using mathematical models, statistical techniques, and software; presenting research results in reports, tables, and charts; interpreting and forecasting market trends and advising businesses and governments.

Requirements- Expert in economics, degree or above

Salary range- £40,000- £80,000 per annum

Useful resource- Economist

Conducting research is another one of the most important jobs in travel and tourism that often goes unnoticed. In order to make sure that the tourism industry is built on a strong platform and that it will be sustainable, it is imperative that Researchers are employed. Tourism Researchers may focus on specific niches or they may conduct more general research. Some Researchers will work in the field and other may work in academia.

Requirements- Excellent research skills, higher level degree or PhD

Salary range- £35,000- £45,000 per annum

Useful resource- TTRA

There is also the need for Legal Consultants and representatives in travel and tourism in just the same way that these are needed in any other industry. This will include consultancy roles as well as legal professions such as lawyers and solicitors.

Requirements- Legal training and qualifications

Salary range- £40,000- £60,000 per annum

Useful resource- The Lawyer

There is also the need to have staff who specialise in policy. Travel and tourism businesses have to abide by policies and laws of the destinations in which they are located as well as the destinations in which they operate (e.g. a hotel business may be based in the UK but have hotels all over Europe).

Requirements- Expert in policy. Degree or above.

Useful resource- The Johnson Group

As I explain in my article about the biggest jobs in travel and tourism in 2022 and beyond , smart tourism is an integral part of our tourism industry and it is set to grow. Smart tourism is when we use technology to enhance productivity and to enhance the tourist experience. If technology is your thing, then this job in travel and tourism is set to boom in the coming years!

Requirements- Skilled in IT and technology, degree

Salary range- £25,000- £45,000 per annum

Useful resource- Tourism Teacher

A Corporate Social Responsibility Officer is responsible for planning and implementing business strategy. This may often has a specific focus on social responsibility- the concept that a business has a responsibility to do good. It could involve putting together and implementing practices such as environmental impact reports, liaising with and working with members of the local community and developing an overall responsible business.

Requirements- Knowledge of CSR, business degree or equivalent

Useful resource- Guardian

We all need to learn! Therefore Teachers and Trainers are some of the most important jobs in travel and tourism! This could include a classroom Teacher or Lecturer who teaches students about sustainable tourism management or somebody who provides practical workplace training, such as a Cabin Crew trainer.

Requirements- Teaching/ training qualification

A Tourism Development Officer if responsible for ensuring that tourism development takes place in an appropriate way. They will review relevant policy and regulation, ensure the correct documentation and procedures are followed and plan for the most appropriate way to develop tourism provision in a given area.

Requirements- Expert knowledge in tourism development, a degree

Useful resource- UNWTO

Jobs in travel and tourism- Back office jobs

Last but not least, we must not forget about the behind-the-scenes jobs in travel and tourism! Here are some of the most common-

Members of the Human Resources team are responsible for the daily administrative and HR duties of an organisation. They assist with recruitment and record maintenance for payroll processing as well as provide clerical support to all employees.

Requirements- Administrative Capabilities

Whilst recruitment may be undertaken by the HR team in smaller organisations, many large travel and tourism organisations will employ staff members to work specifically with recruitment, for example airlines. A Recruitment Manager will oversee all of the recruitment process, contracts and onboarding process for new staff.

Requirements- Managerial experience

Salary range- £35,000- £55,000 per annum

Useful resource- Aero Professional

As I mentioned earlier in this article, marketing is big business in travel and tourism and there are many jobs in this field. Many people will start off as a Marketing Assistant, preparing and managing marketing material and conducting analysis on marketing campaigns, and they will progress on to become a Marketing Manager.

Requirements- Marketing experience/ degree

Salary range- £18,000+ per annum depending on position

There are many administrative jobs in travel and tourism. These have traditionally been office-based jobs, whereby staff will undertake various tasks such as taking notes, recording information, completing spreadsheets etc. However, recent years have seen a number of administrative positions that are undertaken remotely arise, often referred as as a Virtual Assistant.

Requirements- Ability to conduct administrative tasks

Useful resource- Upwork

All business have books that they need to manage and many businesses will hire staff especially to do that. Finance or Account Managers are responsible for monitoring income and expenditure and ensuring that all finances are adequately recorded. They will also undertake/facilitate annual tax returns and any other relevant documentation.

Requirements- Financial knowledge/ qualifications

It is inevitable that travel and tourism businesses will have to create and sign relevant contracts and it some cases it is necessary to employ a Contracts Manager to do this. They are responsible for administering and managing contracts and ensuring that contracts move quickly and smoothly from creation to negotiation to execution.

Requirements- Contracting knowledge

Now that you have seen all of the jobs in travel and tourism that are available to you, it’s time to brush up on your subject knowledge and employability skills! Here are some articles that you may find helpful-

• Where to find a job in travel and tourism
• 10 jobs in travel and tourism that will BOOM in the coming years
• Digital nomad jobs- A complete list
• How to earn £30,000 per month as an influencer

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The magazine of Glion Institute of Higher Education

List of careers in hospitality and tourism: opportunities for learning and travel

HOSPITALITY UNCOVERED

In this article

World-class hospitality qualifications

Our bachelor’s degree in hospitality will give you the platform to launch a career in hotel management that can take you anywhere.

The hospitality and tourism industry is booming thanks to accessible international travel and consumers’ enthusiasm for discovering new places.

Continuing growth in the industry means there is an enticing range of  career paths in hospitality  and tourism you can consider when deciding on your future, such as event manager, luxury manager, marketing manager, and more.

If you’re curious about what type of role might be best for you, there are plenty of options that combine exciting opportunities for personal development and working around the world.

In this article, we’ll go over the different hospitality and tourism career pathways you could aim towards.

We’ll also discuss what the different roles entail and how you can gain the skills and knowledge to succeed in hospitality and tourism.

Why pursue a career in the industry?

With tourism and hospitality booming after Covid, there are more reasons than ever before to consider a career path in this rewarding sector.

Hospitality venues are keen to employ skilled and qualified individuals who can help their businesses thrive.

The industry itself can be an exciting and endlessly interesting area to work in. In this field, you’ll get to work with people from all over the world.

You’ll also be able to work in a range of appealing locations, since hospitality is truly a global industry. It’s also a great option for people who like to challenge themselves to continuously improve.

Hotel operations

Hotel operations roles include everything that makes a hotel run smoothly. These include:

• Front desk and guest services
• Housekeeping and maintenance
• Food and beverage services

For each of these, there will be management roles responsible for overseeing staff in their specific department. For example, a  front of house manager  supervises staff at the front desk. Generally,  hotel management  careers are all about organizing staff, monitoring projects, solving problems and making sure consumers are happy.

What are the different departments in a hotel?

There are a range of different departments in a hotel, including:

• Front of house
• Back of house and housekeeping
• Maintenance
• Event management
• Guest experience

Hotels also need general managers who handle the overall operations of all these departments.

What skills are required to work in hotel operations?

To work in hotel operations, you should work on building skills such as:

• Time management
• Team leadership
• Organization
• Analytical skills
• Communication

These useful transferable skills will set you up well for a hospitality and tourism career and in other areas too.

How can I start a career in hotel management?

There are two main routes to working in hotel management. You can either start working your way up from entry-level roles via other  careers in the hotel industry  or you can study for a  hospitality degree .

Travel and tourism 

There are also a wide range of travel and tourism industry jobs, such as:

• Travel agency management
• Tour guide positions
• Event planning and coordination
• Transportation and logistics in the tourism industry
• Adventure and eco-tourism careers

These will have many of the same requirements as hotel roles. However, they can lead to working in varied environments, especially if you work in  luxury management , which focuses on high-end services.

Restaurant and culinary services

Hospitality careers also include food and beverage services work, which includes:

• Restaurant management positions
• Culinary arts and chef careers
• Front-of-house and back-of-house staff for restaurants
• Sommeliers and beverage professionals
• Catering and  event management

What skills are required to work in restaurant management?

As well as the management skills you’d need for any of these hospitality careers, you’ll also be expected to have culinary experience for a role in restaurant management. You could gain this either through specialized study or by working in a professional kitchen environment, a bar or with a catering company.

What is the role of a sommelier?

A sommelier is a wine expert. They are usually responsible for choosing and updating a venue’s wine list. They’ll also work with chefs to make sure dishes have suitable wine pairings and they can often give advice to customers on wines that enhance their menu selections.

Hospitality marketing and sales

Another career option in hospitality is to work in marketing and sales. This can mean being responsible for:

• Sales and revenue management
• Digital marketing strategies for hotels and travel companies
• Branding and public relations
• Customer service and guest relations

How can I pursue a career in hospitality marketing?

For one of these hospitality careers, you will need a good knowledge of both the hospitality field and marketing. You can learn the skills you need from a college or  hospitality school in Switzerland  to give you the best chances of success.

What skills are essential for a sales manager in the hospitality industry?

Vital skills for a marketing or sales job in hospitality and tourism, such as marketing manager, include:

• Project management
• Data analysis

Transitioning into a career in hospitality and tourism

If you are looking to start your career in the hospitality and tourism professions, the important steps are:

• Education and training to get you the skills and qualifications needed for hospitality employment prospects
• Learning transferable skills, such as those listed in this article, to help you in whatever hospitality career you move into
• Networking and making industry connections to help you find job opportunities in tourism and hospitality
• Doing a  hospitality internship  or apprenticeship to give you real-world experience

What qualifications do I need to pursue a career in hospitality and tourism?

The best qualifications for hospitality careers are specialist hospitality certificates.

Whether you’re thinking about a bachelor’s degree, a diploma or an advanced qualification, these courses will give you the experience and skills necessary to compete for the most sought-after careers in the industry.

If you are looking at a career as a restaurant manager, you should also look for some culinary qualifications.

If you’re looking at degree options, you should aim to choose a course that includes internships. These will provide vital on-the-job training, as well as giving you a chance to network with professionals who are already established.

Learn more about Hospitality Careers

Hospitality Careers

Guide to career paths in hospitality

What is tourism and hospitality?

Hospitality and tourism careers: how to get started.

Open for business: showcasing our entrepreneurial alumni

What are the job prospects and growth potential in the industry.

The hospitality and tourism industries have huge potential for growth due to the demand for quality travel experiences from a global customer base.

This means there are many opportunities for career advancement, especially in luxury management and other high-end hospitality sectors.

Once established in hospitality and tourism, there are also plenty of options to either specialize in area-specific management roles or to aim for general management or executive management roles.

All of these jobs in hospitality will have their own challenges and benefits.

What skills are important for success in hospitality and tourism?

There are many skills you can develop to improve your prospects in the  hospitality business . Some of those you should work on consolidating include:

• Communication, both written and verbal
• Organizational skills
• Time management skills
• Team leadership skills
• Analytical and data handling skills
• Problem solving

All of these are transferable or soft skills, which you can use in any job role. You’ll also need to learn specific skills relating to the role you want.

For example, if you want to work in restaurant management, you should aim to build culinary skills alongside those listed above.

If you want to work in sales management, you should aim to develop skills in finance and marketing.

Hospitality and tourism careers: conclusion

Working in hospitality and tourism can be a great career for people who want to challenge themselves, travel, be constantly learning and work in a truly global enterprise.

The sector is experiencing healthy growth and consumer enthusiasm for travel and new experiences is not likely to diminish. You can expect rewarding career prospects with the possibility of advancement.

There are roles to suit all talents, including front of house, food and beverage management, hotel manager, general manager and lots more.

If you want to embrace any of the roles on our hospitality job list, the most efficient route is to get a world-recognized hospitality degree that ensures you gain the skills and knowledge to succeed.

If you want to pursue any of these  hospitality careers , from hotel general manager to  becoming an event planner , getting a quality education can be the first and most essential step.

Photo credits Main image:  Thomas Barwick/DigitalVision via Getty Images

Setting the standard in hospitality degrees

Our world-leading hospitality master’s degree is an intensive mix of developing skills and making priceless connections that mean access to roles at the highest levels of the hospitality industry.

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Degree Guides

100+ Degree Guides: Explore job opportunities in your field of study.

Top 15 Hospitality and Tourism Degree Jobs

By Ammar Ahmed

Published: January 27, 2024

Fresh out with a Hospitality & Tourism degree and wondering where to land? With a sea of job choices, finding the perfect one can be tricky. 

We’ve lined up the 15 best job matches for your degree. Read on to find your next dream job.

Here is a rollout of the top 15 career paths for a Hospitality and Tourism degree :

• Hotel Manager
• Event Planner
• Travel Agent
• Restaurant Manager
• Cruise Ship Director
• Resort Activities Coordinator
• Hospitality Consultant
• Meeting and Convention Planner
• Airline Customer Service Agent
• Travel Blogger/Influencer
• Destination Marketing Manager
• Food and Beverage Manager
• Spa Manager
• Casino Manager

1. Hotel Manager

As a Hotel Manager, you play a pivotal role in creating exceptional guest experiences and ensuring the seamless operation of hospitality establishments. Your expertise in leadership, customer service, and strategic planning will be at the forefront of curating unforgettable memories for guests from all walks of life.

As a Hotel Manager

You become the driving force behind providing excellent guest experiences, taking care of their needs, and ensuring their stay is both comfortable and memorable. Your responsibilities encompass managing staff, overseeing operations, and ensuring the overall success of the hotel.

Working in fast-paced and ever-changing environments, you will adeptly handle various departments such as the front desk, housekeeping, food and beverage, and maintenance. Your ability to adapt to dynamic situations and maintain a positive work environment is crucial to meeting the demands of guests and providing exceptional service.

• Career Progression : With experience and success, you can advance to oversee larger properties or take on regional director roles, making your mark on the broader hospitality industry.
• Travel Perks: Depending on the hotel chain, you may have access to perks like discounts on accommodation, access to partner hotels, reduced dining costs, amenities access, professional development travel, international experience, destination knowledge, and networking opportunities. These perks can enhance your personal and professional life, making the job even more rewarding.
• Employee Benefits: Many hotels offer employee benefits such as health insurance, retirement plans (401k plan),  meal discounts, and accommodation at times
• Wellness Packages: Given the demanding nature of the role, some hotels offer comprehensive health packages or spa treatments to ensure their managers remain rejuvenated.
• Performance Bonuses: Apart from a competitive salary, many managers can earn bonuses based on their hotel’s performance, guest satisfaction scores, or revenue achievements.

Working conditions

Hotel Managers often work in fast-paced environments, overseeing the day-to-day operations of their establishment. They are required to be present at irregular hours, ensuring smooth guest experiences and addressing any issues that may arise, including emergencies. Interacting with staff, guests, and suppliers, they need strong leadership and communication skills. The job demands a good amount of time on their feet, moving around the property to monitor various departments and maintaining a high level of attention to detail.

Further Studies

• Bachelor’s Degree: A bachelor’s degree in Hospitality and Tourism Management provides an excellent foundation. This program generally covers essential aspects such as hotel operations, food and beverage management, event planning, and customer service. However, having a degree in Business Administration or Management can also be beneficial, as it offers a broader understanding of business operations, marketing, and human resource management.
• Master’s Degree (Optional but Beneficial): While not always necessary, a master’s degree in Hospitality Management or Business Administration can give aspiring Hotel Managers an edge in the competitive job market. 
• Certifications: Various professional organizations, such as the American Hotel & Lodging Educational Institute, offer certifications for Hotel Managers. Titles like the Certified Hotel Administrator (CHA) can enhance a candidate’s profile and demonstrate a commitment to professional growth.
• Internships and Entry-Level Positions: On-the-job experience is crucial in the hospitality industry. Start with internships or entry-level roles in the hotel sector, such as front desk agent, reservationist, or assistant manager. These positions offer hands-on experience and a direct understanding of day-to-day hotel operations.

What Skills Make You A Strong Candidate

To thrive as a Hotel Manager, you’ll need essential attributes such as excellent communication skills to foster a positive work environment, adaptability to handle dynamic situations, and strong leadership to inspire your team toward excellence. 

Your dedication to providing exceptional guest experiences and your ability to maintain a high level of professionalism will set you apart as a standout candidate. Additionally, strong problem-solving skills, attention to detail, and a passion for the hospitality industry are highly valued qualities in this role.

Salary & Job Outlook

• Average Salary ($94,603)
• Job Outlook (7%)

The average annual salary for Hotel Managers is about $94,603 , with opportunities for growth and higher earning potential as you gain experience and expertise. According to the Bureau of Labor Statistics (BLS), employment opportunities for Lodging Managers , which includes Hotel Managers, are projected to grow by 7% from 2022 to 2032. 

2. Event Planner

As an Event Planner, you hold the key to orchestrating unforgettable experiences that leave a lasting impression on guests. Your creativity, organizational skills, and attention to detail play a pivotal role in bringing clients’ visions to life, whether it’s a grand wedding, a corporate conference, or a dazzling gala.

As an Event Planner

You are responsible for the meticulous planning and execution of a wide range of events. From conceptualization to post-event follow-up, you work closely with clients to understand their goals and preferences, creating bespoke event experiences that exceed expectations. Your role involves coordinating with vendors, managing budgets, arranging logistics, and troubleshooting to ensure a seamless and successful event.

• Stability: There’s often a consistent demand for Event Planners, especially for corporate and social events, which provides you with job security .
• Networking Opportunities : Event planning allows you to build a vast network of industry professionals and forge valuable connections for future collaborations.
• Dynamic Work Environment : Working as an Event Planner ensures that no two days are the same, with each event presenting new challenges and opportunities for growth.
• Personal Fulfillment : The joy of seeing your meticulously planned events come to life and witnessing the happiness they bring to others is incredibly rewarding.

Working Conditions

Event Planners thrive in a creative yet high-pressure environment. They often work irregular hours, including evenings and weekends, to organize and execute events. Communication is vital, as they liaise with clients, vendors, and various professionals. Handling unexpected changes and maintaining a calm demeanor under stress is crucial. The work may involve physically setting up venues, which could require lifting and moving equipment.

• Bachelor’s Degree: While you have a foundation with a degree in Hospitality and Tourism, many Event Planners also benefit from degrees in Public Relations, Communications, Marketing, or Business. These programs often cover crucial aspects like client relationships, vendor management, and promotional strategies that are integral to successful event planning.
• Master’s Degree (Optional but Beneficial): A master’s degree in Event Management or a related field like Business Administration can provide deeper insights into the intricacies of large-scale event planning, strategic marketing, and client management. These programs usually offer case studies, real-world projects, and advanced courses on various types of events, from corporate seminars to grand weddings.
• Certifications: Recognized bodies, such as the Meeting Professionals International (MPI) and the International Live Events Association (ILEA), offer certifications for Event Planners. Earning titles like the Certified Meeting Professional (CMP) or the Certified Special Events Professional (CSEP) can give you an edge in the industry, emphasizing your dedication and expertise in the field.
• Internships and Entry-Level Positions: Starting with internships or roles as an event coordinator or assistant planner can provide invaluable hands-on experience. These positions allow budding Event Planners to understand the nitty-gritty of the job, from liaising with vendors to managing client expectations

To thrive as an Event Planner, key attributes include exceptional organizational and time management skills to handle multiple tasks and deadlines simultaneously. Effective communication and interpersonal skills are vital to understanding clients’ needs and collaborating with various stakeholders. 

Creativity and attention to detail are essential for designing captivating events that align with clients’ visions. Being resourceful, adaptable, and calm under pressure enables you to navigate unexpected challenges and deliver flawless events.

• Average Salary ($52,560)
• Job Outlook (8%)

The average annual salary for Event Planners in the United States is approximately $52,560 , according to BLS. The same data shows that the employment opportunities for Meeting, Convention, and Event Planners are projected to grow by 8% from 2022 to 2032. 

As businesses and organizations continue to recognize the importance of professionally organized events for networking, brand promotion, and employee training, the demand for skilled event planners is expected to rise.

Related Articles

• Hiring an Event Planner: Job Description Template
• How to Become an Event Planner

3. Travel Agent

As a Travel Agent, you have the privilege of turning travelers’ dreams into reality by curating unforgettable journeys and providing expert guidance. Your passion for exploration and intricate knowledge of destinations make you a valuable asset in designing seamless travel experiences for clients.

As a Travel Agent

You will bridge the gap between wanderlust and adventure. Your role involves collaborating with clients to understand their travel preferences, budgets, and interests, ensuring you tailor each itinerary to their specific needs. From suggesting the perfect destinations to arranging flights, accommodations, tours, and activities, you create personalized travel packages that cater to every traveler’s desires.

• Flexible Schedule: Travel Agents enjoy the freedom to set their own work hours, making it easier to balance work and personal life. This flexibility accommodates various lifestyles and commitments, promoting better work-life balance .
• Adventure Opportunities: Travel Agents get to explore the world and share their passion for travel with clients. This career keeps your wanderlust alive and lets you provide personalized travel recommendations based on your adventures.
• Part-Time Start: You can begin your journey as a Travel Agent on a part-time basis.  Starting part-time allows you to gain experience and build a client base gradually, without the pressure of a full-time commitment. You can later decide if it’s the right fit for you.

Travel Agents balance their time between office work and interacting with clients. They spend hours researching destinations, itineraries, and deals to provide accurate and appealing travel options. Communication occurs through face-to-face meetings, phone calls, and emails. The job may involve long periods of desk work, sitting, and screen time as well as occasional travel for firsthand knowledge of destinations.

• Bachelor’s Degree: While you possess a solid foundation with a degree in Hospitality and Tourism, a Travel Agent can also benefit from degrees in Business, Marketing, Geography, or a related field. These programs offer insights into consumer behavior, travel destinations, and promotional strategies, all of which are central to a Travel Agent’s role.
• Specialized Training Programs: There are several training programs tailored for Travel Agents, such as those provided by the Travel Institute. Earning a Certified Travel Associate (CTA) or a Certified Travel Counselor (CTC) title can enhance your professional profile, showcasing a deep understanding of the travel industry and relevant competencies.
• Destination Specialist Programs: Specific courses or training programs that focus on particular destinations can be highly beneficial. These give in-depth knowledge about popular tourist spots, local customs, and logistical details, allowing you to offer specialized services to clients interested in those regions.
• Technology and Reservation Systems Training: Familiarity with Global Distribution Systems (GDS), like Amadeus, Sabre, or Galile o, is crucial for making flight, hotel, and car rental reservations. Several online courses and workshops teach these tools, ensuring you’re well-equipped to handle bookings seamlessly.

To thrive as a Travel Agent, strong communication and interpersonal skills are essential to understand clients’ travel desires and build lasting relationships. Attention to detail ensures seamless travel arrangements and a high level of customer satisfaction.

Being proactive, resourceful, and having a keen eye for travel trends enables you to curate extraordinary travel experiences. Your passion for exploration and eagerness to help others discover the world makes you a standout candidate in the travel industry.

• Average Salary ($46,400)
• Job Outlook (3%)

According to the Bureau of Labor Statistics (BLS), the average annual salary for Travel Agents in the United States is approximately $46,400. The job outlook is fairly positive, projected to grow 3% over the next decade. 

It’s also worth noting that external factors, such as global economic conditions, political stability, health concerns (like pandemics), and other macro trends can significantly influence the travel industry and, by extension, the demand for travel agents.

Related Article

• How to Become a Travel Agent

4. Tour Guide

As a Tour Guide, you have the incredible opportunity to immerse travelers in the rich history, culture, and beauty of various destinations. Your passion for exploration and ability to captivate audiences make every tour an unforgettable and educational experience for your guests.

As a Tour Guide

In your role as a Tour Guide, you breathe life into the past and present, providing engaging and informative narratives that bring historical landmarks, cultural sites, and natural wonders to life. Your warm personality and ability to connect with diverse groups of people create a welcoming atmosphere for travelers from all walks of life.

Guiding visitors through museums, historical sites, landmarks, and scenic spots, you ensure they have a memorable and enlightening experience during their journey.

• Freedom from the Office: You get to enjoy a flexible workspace, escape the conventional 9-to-5 office routine, and explore the world while you work. You’ll get to embrace the outdoor experience and thrill of working in nature’s open office, from picturesque landscapes to vibrant city streets.
• Expand Your World Knowledge:  This career gives you the opportunity to immerse yourself in diverse cultures, traditions, and histories as you become an expert on various destinations. You continuously enrich your knowledge as you discover new facts and stories about the places you guide tourists through.
• Earn as You Explore: In this career path, you get paid for sharing your love for travel and adventure with others. Your income is linked to travelers’ enthusiasm, ensuring your pay aligns with the quality of experiences you provide .
• Global Friendships: Tour guiding avails you the opportunity to forge friendships with travelers from all corners of the globe, creating lasting connections. You also access insider tips and recommendations from your newfound friends when you explore their home countries .

Tour Guides have a dynamic work setting, often outdoors and on their feet for extended periods. They interact with tourists and adapt to varying weather conditions. Guides should possess in-depth knowledge of historical and cultural aspects of destinations and be skilled at storytelling. The work is highly interactive, requiring strong communication skills and the ability to engage diverse groups of people.

• Bachelor’s Degree: Your degree in Hospitality and Tourism already lays a strong foundation for a career as a Tour Guide. However, depending on the niche you’re aiming for, degrees in History, Art, Archaeology, or Natural Sciences can be beneficial, especially if you’re guiding in specialized areas like historical sites, museums, or nature reserves.
• Specialized Training Programs: Some regions or countries offer training programs specifically tailored for Tour Guides. These might even culminate in a certification or licensing exam, equipping you with region-specific knowledge and showcasing your expertise to potential clients.
• First Aid and Safety Training: Being equipped with first aid skills is vital, especially if you guide tours in remote areas, nature reserves, or challenging terrains. Certifications from recognized bodies can also be a unique selling point for clients prioritizing safety.
• Internships and Hands-On Experience: Starting with internships or assistant roles under experienced guides can provide invaluable insights. Shadowing them will allow you to grasp the nuances of delivering engaging tours and managing diverse groups.

As a Tour Guide, your passion for storytelling and genuine interest in the destinations you showcase are paramount. Your excellent communication skills enable you to convey information clearly and engagingly. 

Patience and adaptability allow you to handle unforeseen situations and ensure every guest feels valued and cared for during the tour. Empathy and cultural sensitivity facilitate meaningful connections with travelers from diverse backgrounds, fostering an inclusive and enjoyable experience for all.

• Average Salary ($37,790)

According to the BLS, the average annual salary for Tour Guides is around $37,790 , with the potential for higher earnings based on expertise, reputation, and the volume of tours conducted. 

While there is no specific data available for tour guides, the job outlook for this profession is expected to be similar to that of travel agents, which is projected to grow by 3% from 2022 to 2032.

• How to Become a Tour Guide

5. Restaurant Manager

Welcome to the delectable world of Restaurant Managers, where you play a pivotal role in orchestrating exceptional dining experiences.

As a Restaurant Manager, you are the captain of the culinary ship, ensuring smooth operations and impeccable service. Your passion for food, leadership skills, and commitment to customer satisfaction make every meal an unforgettable affair for patrons.

As a Restaurant Manager

Your role as a Restaurant Manager will require you to oversee all aspects of the restaurant’s daily operations.

From coordinating with the kitchen staff to managing the front-of-house team, your keen eye for detail ensures that every dish is prepared to perfection and every guest is attended to with warmth and hospitality.

You uphold the restaurant’s standards, create a welcoming ambiance, and address any concerns or feedback from diners to continually enhance the dining experience.

Certainly, here are some additional benefits of working as a Restaurant Manager based on the points you’ve mentioned:

• Exploring New Foods : Being in a restaurant environment exposes you to a diverse range of cuisines and dishes. You have the opportunity to try and appreciate a variety of foods, expanding your palate and culinary knowledge.
• Job Security : As you mentioned, Restaurant Managers are not easily replaced by intelligent machines. The human touch, decision-making, and interpersonal skills required in this role make it less susceptible to automation, providing a sense of job security.
• Reduced Travel : Unlike careers that involve extensive travel, such as sales or consulting, restaurant management typically requires you to be at a fixed location. This can be beneficial if you prefer to stay closer to home or have family commitments.
• Competitive Salary: Depending on the establishment, Restaurant Managers can earn a competitive salary with the potential for bonuses.

Restaurant Managers are hands-on professionals who work in bustling environments, managing staff, customer service, and operations. They often work long hours, including evenings and weekends, when restaurants are busiest. The role involves frequent movement around the restaurant, ensuring smooth operations, addressing customer concerns, and overseeing food quality. Adapting to fast-paced and high-stress situations is essential.

• Bachelor’s Degree: Your foundation with a degree in Hospitality and Tourism is an excellent starting point. However, aspiring Restaurant Managers might also consider degrees in Restaurant Management, Business Administration, or Culinary Arts. These programs delve into restaurant operations, financial management, and culinary basics.
• Culinary or Bartending School (Optional but Beneficial): While not mandatory, attending a culinary school can provide you with a deeper understanding of food preparation and service. Similarly, a bartending course can equip you with knowledge about beverages, especially if you’re managing a restaurant with a significant focus on its bar operations.
• Certifications: Various organizations offer certifications relevant to restaurant management. For instance, the National Restaurant Association offers the ServSafe certification , which covers food safety and sanitation, essential for ensuring the health and safety of your patrons.
• Internships and Entry-Level Positions: Starting in entry-level roles such as a server , host/hostess, or kitchen staff provides a ground-level understanding of restaurant operations. This hands-on experience is invaluable in comprehending challenges and ensuring smooth operations as you move into managerial roles.

As a Restaurant Manager, effective leadership and communication skills are essential for guiding your team and ensuring seamless operations. Problem-solving abilities enable you to address challenges swiftly and maintain the restaurant’s efficiency.

 Strong interpersonal skills foster positive interactions with customers, creating a pleasant and memorable dining experience. Your passion for the culinary arts and commitment to delivering exceptional service make you an ideal candidate to manage a successful restaurant.

• Average Salary ($49,543)
• Job Outlook (0%)

The average annual salary for Restaurant Managers is about $49,543 , with opportunities for higher earnings based on the size and reputation of the restaurant. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which includes Restaurant Managers, are projected to grow by 0% from 2022 to 2032.

Despite the modest growth projection, the need for managers to oversee restaurants, coordinate staff, and ensure customer satisfaction remains essential. As establishments open and others close, opportunities will arise, especially for those with experience and a proven track record.

• Hiring a Restaurant Manager: Job Description Template
• Top 11 Restaurant Interview Questions and Answers

6. Cruise Ship Director

As a Cruise Ship Director, you have the unique opportunity to sail the high seas while creating extraordinary memories for passengers from around the world. Your passion for hospitality, organizational prowess, and creative flair make each cruise a dreamlike escapade for travelers.

As a Cruise Ship Director

In this role of a Cruise Ship Director, you are the heart and soul of the onboard experience. You oversee a diverse range of activities and entertainment, ensuring that passengers have a delightful and immersive journey. From planning engaging events to managing guest relations and resolving concerns, your dedication to providing top-notch service guarantees an unforgettable voyage for everyone on board.

• Global Travel : As a Cruise Ship Director, you have the privilege of sailing to diverse destinations, exploring new cultures, and experiencing different cuisines.
• Onboard Perks: Cruise Ship Directors typically enjoy access to onboard amenities, including dining, entertainment, and fitness facilities, enhancing your overall work experience.
• Adventure: The dynamic and ever-changing cruise environment means your job is never monotonous, and you’ll often find yourself in unique and exciting situations.
• Competitive Compensation: Cruise Ship Directors can receive competitive salaries, and some cruise lines offer additional benefits like bonuses and accommodation.

Cruise Ship Directors manage onboard activities and entertainment, often working long hours during the duration of a cruise. They must adapt to the ever-changing nature of the cruise itinerary and passenger preferences. Their work includes coordinating with various departments, ensuring safety protocols, and overseeing guest satisfaction, sometimes dealing with seasickness or challenging weather conditions.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism is highly relevant. However, degrees in Business Administration, Recreation Management, or Event Management can also be advantageous, as they encompass the wide array of responsibilities a Cruise Ship Director might handle.
• Specialized Training Programs: Certain cruise lines may offer training programs tailored for onboard staff roles. These programs can provide a deep dive into the specifics of cruise operations, guest relations, and entertainment management.
• Safety and Emergency Training: Given that the role involves overseeing activities on a ship, it’s crucial to have training in safety protocols, emergency response, and first aid. Certifications in these areas, especially those recognized internationally, can be beneficial.
• Internships and Onboard Experience: Starting in entry-level roles on a cruise, such as entertainment staff, guest relations, or activity coordinator, can offer invaluable insights into the ship’s operations and passenger interactions.

As a Cruise Ship Director, strong leadership and communication skills are vital for guiding the onboard team and delivering a seamless cruise experience. Your attention to detail ensures that every aspect of the voyage is meticulously planned and executed.

Flexibility and adaptability enable you to handle the challenges of working in a dynamic maritime environment. A passion for travel and a genuine desire to create magical moments for passengers make you an exceptional candidate for this role.

• Average Salary ($53,349)
• Job Outlook (5%)

The average annual salary for Cruise Ship Directors , often also known as Cruise Directors, in the United States is approximately $53,349 .

There isn’t a specific category for Cruise Ship Directors in the Bureau of Labor Statistics (BLS). However, considering their role falls under a mix of entertainment management and hospitality, the closest category would be “Recreation Workers.” According to the BLS, employment opportunities for Recreation Workers are projected to grow by 5% from 2022 to 2032. The demand for Cruise Ship Directors, in particular, will align with the health of the cruise industry, which has been historically robust.

As the cruise industry continues to innovate and offer unique experiences to travelers, skilled Cruise Ship Directors who can deliver exceptional onboard entertainment and hospitality will be highly sought after.

7. Resort Activities Coordinator

As a Resort Activities Coordinator, you have the delightful responsibility of organizing a diverse range of activities, ensuring that visitors have a memorable and enjoyable stay. Your passion for guest satisfaction, creativity, and organizational skills make every moment at the resort a source of joy and relaxation for guests.

As a Resort Activities Coordinator

In this role, you are expected to be the mastermind behind the resort’s daily activity schedule. From planning fun-filled group excursions to coordinating engaging events and programs, you create a dynamic atmosphere that caters to guests of all ages and interests.

Your warm and welcoming demeanor ensures that guests feel at ease, and your enthusiasm for providing outstanding service makes their stay an unforgettable experience.

• Variety: Your role may involve organizing a wide range of activities, from sports and fitness classes to arts and crafts , ensuring your job remains diverse and engaging.
• Resort Perks: Some resorts provide staff with access to facilities and amenities like pools, gyms, and dining options. While some give good discounts for usage. 
• Professional Growth Pathways: With performance and experience, coordinators can move into managerial roles or even into event management, expanding career prospects.
• Performance-based Incentives: Organizing successful, well-received activities could lead to bonuses or other incentives based on guest feedback or participation numbers.

Resort Activities Coordinators work in dynamic outdoor settings, organizing and leading recreational programs. They work weekends and holidays to accommodate guests’ schedules. The job requires creativity in planning engaging activities, such as water sports, hiking, and cultural events. Coordinators are physically active, participating in and supervising activities, and need to manage unforeseen changes due to weather conditions.

Further Studies 

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a great foundation for this role. However, degrees in Recreation Management, Event Planning, or Sports and Leisure Studies can provide additional insights into organizing and managing activities tailored for diverse groups of resort guests.
• Specialized Training Programs: Courses or certifications specific to recreation management can give you a competitive edge. These programs delve deeper into activity planning, safety protocols, and group dynamics.
• Safety and First Aid Certifications: Given that many resort activities might be outdoors or involve physical exertion, having training in first aid and safety procedures ensures guests’ well-being during events or activities.
• Workshops in Group Dynamics and Leadership: Coordinating activities often involves managing groups, from families to corporate teams. Workshops in group dynamics, leadership, or even team-building can equip you with skills to cater to diverse groups effectively.
• Internships and Onsite Experience: Starting with internships or roles in recreation departments of resorts or hotels offers hands-on experience in activity planning and execution. Understanding guest preferences, resort logistics, and vendor relations firsthand can be invaluable.

As a Resort Activities Coordinator, strong communication and organizational skills are essential for liaising with guests and coordinating diverse activities. Your friendly and approachable nature creates a welcoming environment that encourages guest participation. 

Attention to detail ensures that every activity runs smoothly and exceeds guests’ expectations. Flexibility and adaptability enable you to accommodate changing guest preferences and requirements, ensuring a seamless and enjoyable experience for all visitors.

• Average Salary ($59,920)

The average annual salary for Resort Activities Coordinators is about $59,920 , with the potential for higher earnings based on the resort’s location and prestige. For job outlook, there isn’t a precise category for Resort Activities Coordinators in the Bureau of Labor Statistics (BLS). 

However, considering their roles are closely related to organizing and overseeing recreational activities, they can be grouped with “Recreation Workers.” The employment opportunities for this profession are expected to grow 5% over the next decade.

Related Article 

• Hiring an Event Coordinator: Job Description Template

8. Hospitality Consultant

As a Hospitality Consultant, you become a trusted advisor to hotels, resorts, restaurants, and other hospitality establishments, helping them optimize operations, enhance guest experiences, and achieve long-term success.

Your profound knowledge of the industry, analytical skills, and strategic mindset make you a valuable asset to hospitality businesses seeking to thrive in a competitive market.

As a Hospitality Consultant

This role requires you to offer specialized services and recommendations to hospitality businesses aiming to elevate their performance and reputation. From conducting comprehensive operational assessments to devising strategic marketing plans, your expertise covers various aspects of the hospitality industry. Your ability to analyze data and market trends enables you to identify opportunities for improvement and implement effective solutions that drive growth and profitability.

• Competitive Compensation : Successful Hospitality Consultants often earn competitive fees or salaries, particularly if they specialize in high-demand areas like revenue management or sustainability.
• Flexible Work Arrangements: Given that consultants may not always need to be on-site, many have the option for remote work or flexible scheduling.
• Project-Based Bonuses: For successful project completions or if certain milestones are achieved, consultants may be entitled to additional bonuses or incentives.
• Insurance Packages: Comprehensive health, dental, and sometimes even travel insurance might be part of the benefits package, considering the nature of the job.

Hospitality Consultants travel extensively to visit different client locations. They have irregular work hours, as their availability aligns with clients’ schedules. These consultants adapt to various hospitality settings, from hotels to restaurants, and provide expert advice on improving operations, customer experiences, and profitability. The job involves frequent presentations, data analysis, and strategic planning.

• Bachelor’s Degree: Your foundational degree in Hospitality and Tourism offers you a strong start. However, to deepen your understanding, considering degrees or coursework in Business Administration, Hotel Management, or even Finance can be beneficial.
• Master’s Degree (Recommended): A Master’s in Business Administration (MBA) or a Master’s in Hospitality Management can provide you with advanced knowledge and skills, positioning you as an expert in the industry. This level of education also often delves deeper into strategic planning, financial management, and operations – all crucial for a consultant.
• Specialized Certifications: Depending on the niche you wish to consult in, various industry certifications can enhance your credibility. For instance, the Certified Hospitality Administrator (CHA) or the Certified Food and Beverage Executive (CFBE) from the American Hotel & Lodging Educational Institute can be beneficial.
• Industry Experience: Before you can effectively consult, hands-on experience in the hospitality sector is invaluable. Roles in hotel management, restaurant operations, event planning, or travel coordination can provide the practical insights consultants need to offer actionable advice.
• Networking: Building strong professional relationships is key. Join associations like the Hospitality Sales and Marketing Association International (HSMAI) or the International Society of Hospitality Consultants (ISHC) for networking events, industry updates, and potential business opportunities.

As a Hospitality Consultant, exceptional communication and interpersonal skills enable you to establish trust and rapport with clients. Your analytical mindset allows you to conduct in-depth assessments and identify opportunities for improvement. 

Your Strong project management skills will ensure that consulting projects are executed efficiently and deliver valuable results. Skills in adaptability and resourcefulness will enable you to navigate various challenges and provide tailored solutions that align with each client’s unique needs and goals.

• Average Salary ($73,000)
• Job Outlook (10%)

The average annual salary for Hospitality Consultants is about $73,000 , with the potential for higher earnings based on experience, expertise, and client base. While there isn’t a specific category for Hospitality Consultants, they can be grouped in the broader category of Management Consultants . The job outlook for this category is expected to grow at a rate of 10% from 2022 to 2032. 

As the hospitality industry evolves, businesses will seek consultants to help optimize operations, adapt to market changes, and implement best practices.

9. Meeting and Convention Planner

As a Meeting and Convention Planner, you take on the responsibility of planning and executing various corporate events, conferences, and conventions. Your meticulous attention to detail, organizational prowess, and ability to create seamless event experiences make you an invaluable asset in the fast-paced world of event planning.

As a Meeting and Convention Planner

In the role of a Meeting and Convention Planner, you play a central role in bringing together professionals and industry experts for impactful events.

From researching and selecting event venues to coordinating logistics and managing budgets, you ensure that every aspect of the event runs smoothly. Your expertise in negotiation and vendor management helps secure the best services and resources, contributing to the success of each event.

As a master planner, you thrive in high-pressure situations, making sure that deadlines are met, and attendees experience memorable and productive gatherings.

• High Demand: The demand for skilled Meeting and Convention Planners remains strong, providing job security and potential for career advancement.
• Competitive Salary : Meeting and Convention Planners often earn competitive salaries, which can vary depending on factors like experience, location, and the scale of events they handle. For an entry-level position, you typically start with a reasonable salary which can increase significantly with experience.
• Freelance and Entrepreneurship : Some Meeting and Convention Planners choose to work as freelancers or start their event planning businesses. This entrepreneurial path can offer you substantial financial rewards, especially if you establish a reputation for organizing exceptional events and attracting a steady client base.

Meeting and Convention Planners work in high-pressure environments, organizing events with strict deadlines. They need strong organizational skills to coordinate logistics, manage vendors, and accommodate last-minute changes. Planners spend considerable time communicating with clients and stakeholders, often working long hours on-site during events. Attention to detail and problem-solving abilities are crucial in managing unexpected challenges.

• Bachelor’s Degree: While your degree in Hospitality and Tourism offers a solid foundation, degrees in Event Management, Business Administration, or Public Relations can further provide specialized insights into organizing large-scale events and conventions.
• Certifications: Consider obtaining certifications that are recognized in the event planning industry. The Certified Meeting Professional (CMP) designation, offered by the Events Industry Council, is particularly well-regarded and provides both credibility and advanced knowledge in the field.
• Project Management Courses: Managing large events requires overseeing multiple moving parts, timelines, and stakeholders. Courses in project management can equip you with structured methodologies to handle complex events efficiently.
• Internships and Entry-Level Positions: Gaining hands-on experience through internships or entry-level roles with event management companies, convention centers, or within corporate events departments can be invaluable. Such roles offer practical insights into vendor negotiations, event logistics, and attendee management.

As a Meeting and Convention Planner, exceptional organizational and time management skills are crucial for orchestrating seamless events. Strong attention to detail ensures that every aspect of an event, from scheduling to logistics, is flawlessly executed. 

You’ll also need effective communication and negotiation skills to facilitate collaborations with clients, vendors, and event stakeholders.

Creativity allows you to conceptualize unique event experiences that captivate attendees. Flexibility and adaptability enable you to handle unexpected changes and challenges with composure and efficiency.

The average annual salary for Meeting and Convention Planners is about $52,560 , according to BLS data. The job outlook for Meeting and Convention Planners is expected to grow steadily, with a projected 8% growth rate over the next decade.

As organizations continue to recognize the value of professionally organized events in achieving their goals, skilled Meeting and Convention Planners will remain in demand.

10. Airline Customer Service Agent

As an Airline Customer Service Agent, you play a vital role in assisting travelers with check-in, boarding, and resolving inquiries or concerns. Your friendly demeanor, excellent communication skills, and ability to handle various customer situations with professionalism make you an essential part of delivering exceptional customer service in the aviation industry.

As an Airline Customer Service Agent

You are the first point of contact for travelers at the airport. Your responsibilities include processing ticket reservations, checking passengers in, and assisting with baggage handling. 

Additionally, you provide critical information about flight schedules, delays, and any changes, ensuring that passengers are well-informed and have a hassle-free travel experience. Your ability to remain calm under pressure and deliver top-notch service during peak travel times contributes to creating positive experiences for travelers.

• Financial Incentives: Airline Customer Service Agents often have the chance to earn bonuses and commissions based on various factors, such as meeting or exceeding performance targets, upselling services, or resolving customer issues effectively. This financial incentive can significantly boost your overall income.
• Flexible Shifts: Given the 24/7 operation of airports, agents often have a variety of shift options, which can offer work-life balance or accommodate other commitments.
• Travel Discounts : As an Airline Customer Service Agent, you may enjoy travel benefits, such as discounted or complimentary flights, enabling you to explore new destinations.
• Employee Assistance Programs: Recognizing the sometimes stressful nature of the role, airlines might offer counseling or mental health support programs for their staff.

Airline Customer Service Agents work in fast-paced airport environments, dealing with diverse passenger needs and sometimes irate customers due to flight delays or cancellations. They have irregular shifts, including evenings, weekends, and holidays. Agents remain calm under pressure, handle check-ins, assist with boarding, manage luggage issues, and address various travel-related inquiries.

• Bachelor’s Degree: While your degree in Hospitality and Tourism is highly relevant, further studies in Aviation Management, Business Administration, or Communication can provide additional insights into airline operations and enhanced customer service techniques.
• Industry-Specific Training Programs: Some airlines offer specialized training programs for customer service agents. These often cover airline reservation systems, ticketing procedures, and airline-specific policies.
• Language Courses: Given the international nature of aviation, being multilingual can be a significant advantage. Consider learning widely spoken languages or languages specific to the primary routes the airline operates.
• Technology and Reservation Systems Training: Familiarity with airline reservation and check-in systems is crucial. Some technical schools or community colleges might offer courses on commonly used software in the industry.
• Internships or On-the-Job Training: Starting with internships or entry-level roles at airlines or airports can provide a hands-on understanding of daily operations, procedures, and challenges.

What Skills Make You A Strong Candidate?

As an Airline Customer Service Agent, strong communication skills, both verbal and written, are essential for effectively interacting with passengers and providing clear information. Your patience and empathy enable you to handle challenging customer situations with understanding and professionalism. 

Your attention to detail will be needed to ensure accuracy in processing passenger information and handling ticketing procedures. Adaptability and a positive attitude allow you to thrive in a dynamic and fast-paced airport environment, ensuring that passengers receive excellent service.

• Average Salary ($34,939)
• Job Outlook (-2%)

The average annual salary for Airline Customer Service Agents is about $34,939 in the United States. According to the Bureau of Labor Statistics (BLS), employment opportunities for Reservation and Transportation Ticket Agents and Travel Clerks, which includes Airline Customer Service Agents, are projected to decline by about 2% from 2022 to 2032.

However, despite the expected decline, there will always be a need for human interaction, especially for handling special requests, resolving conflicts, or assisting passengers with unique needs.

• Hiring a Customer Service Representative: Job Description Template
• How to Become a Customer Service Representative

11. Travel Blogger/Influencer

As a Travel Blogger/Influencer, you have the unique opportunity to share your travel experiences, recommendations, and insights through captivating content on various digital platforms. Your creativity, storytelling skills, and ability to engage with your followers make you an influential voice in the travel and tourism industry.

As a Travel Blogger/Influencer

Your role as a Travel Blogger/Influencer requires you to captivate and inspire others to discover new destinations and embark on their adventures.

Through written blogs, captivating photographs, and engaging videos, you document your travel experiences, cultural encounters, and hidden gems, making your content a valuable resource for travelers seeking authentic and memorable experiences.

Your ability to curate engaging content and build a loyal following enables you to collaborate with tourism boards, travel brands, and hospitality establishments.

• Travel Opportunities: As a Travel Blogger/Influencer, you may enjoy sponsored trips and collaborations, allowing you to explore various destinations around the world.
• Creative Expression : This career path provides you with a platform to express your creativity through storytelling, photography, and videography.
• Influential Voice: Your role as a Travel Blogger/Influencer allows you to become an influential voice in the travel community, shaping travel trends and inspiring others to explore the world.
• Flexibility : You have the flexibility to work remotely and manage your content creation schedule.

Travel bloggers and influencers have flexible schedules, but their work often blurs the line between personal and professional life. They constantly create content, capturing and editing photos and videos, while engaging with their audience on social media platforms. Their work involves research on destinations, networking, and collaborating with brands. However, maintaining a consistent online presence can lead to feelings of isolation and burnout

• Bachelor’s Degree: Your degree in Hospitality and Tourism provides a strong foundation in understanding the industry. However, degrees or coursework in Journalism, Communications, or Digital Marketing can be beneficial for the content creation and promotion aspects of the role.
• Writing and Journalism Workshops: To produce compelling content, consider workshops or courses that focus on writing skills, storytelling, and journalistic integrity.
• Photography and Videography Classes: Visual content plays a significant role in travel blogging. Courses in photography, videography, or even drone operation can enhance your content and make it stand out.
• Digital Marketing and SEO Courses: Understanding how to promote your content is crucial. Courses in digital marketing, search engine optimization (SEO), and social media management can help increase your blog’s visibility and engagement.
• Networking: Engaging with fellow bloggers, influencers, and industry professionals can provide collaboration opportunities, sponsorships, and insights into emerging trends. Consider attending travel conferences or joining platforms like the Travel Blog Exchange (TBEX).
• Monetization Strategies: Workshops or courses that focus on monetizing online platforms can be beneficial. Topics might include affiliate marketing, sponsored content negotiations, and creating digital products or courses.

As a Travel Blogger/Influencer, your success hinges on several key attributes. A passion for travel and exploration fuels your content and inspires your audience. Strong storytelling abilities enable you to create compelling narratives that resonate with your followers. 

Also, creativity and an eye for capturing beautiful moments will empower you to curate stunning visual content. Consistency and dedication to producing high-quality and authentic content will help you foster trust and loyalty among your audience.

Finally, adaptability and an open mind allow you to embrace new cultures and experiences with enthusiasm, enriching your content and perspective.

• Average Salary ($73,199)

The average income for Travel Bloggers/Influencers is highly variable due to the diverse nature of monetization strategies and audience reach. On average, Travel Bloggers/Influencers earn around $73,199 per year. 

In terms of job outlook, the digital content creation landscape, particularly around blogging and influencer marketing, has witnessed significant growth over the past decade. While there isn’t specific data from the Bureau of Labor Statistics (BLS) on Travel Bloggers/Influencers, the influencer market itself is expected to grow as businesses continue to recognize the value of influencer marketing.

• How to Make Money as a Blogger

12. Destination Marketing Manager

As a Destination Marketing Manager, you play a pivotal role in promoting and showcasing a specific location as an attractive tourist destination. Your expertise in marketing, strategic planning, and creative campaigns will drive tourism growth, making a positive impact on the local economy and community.

As a Destination Marketing Manager

In the capacity of a Destination Marketing Manager, you are the mastermind behind the development and execution of comprehensive marketing strategies to position a destination as a must-visit location.

You collaborate with stakeholders, such as tourism boards, hotels, local businesses, and cultural institutions, to create engaging promotional campaigns. By leveraging various marketing channels, digital platforms, and social media, you inspire travelers to choose your destination for their next adventure.

• Travel bounties : Depending on the destination and your responsibilities, you may enjoy travel perks such as site visits, familiarization trips, and access to exclusive events and attractions. Exploring your destination can be an exciting part of the job.
• Cultural Immersion : You have the opportunity to deeply immerse yourself in the culture, history, and traditions of the destination you’re promoting. This role allows you to become a local expert and share your passion for the region with others.
• Paid Time Off ( PTO ): Most employers provide a standard PTO package, which typically ranges from two to four weeks of paid vacation per year. As you gain seniority, your PTO allotment may increase.
• Salary-by-Location: Salaries can significantly vary by location. Major tourist destinations with a high cost of living may offer higher salaries to compensate. Smaller destinations or regions with a lower cost of living may offer comparatively lower salaries.

Destination Marketing Managers work in offices but frequently travel to promote their destinations. Their schedules may vary, with busy periods during peak travel seasons. They design marketing campaigns, collaborate with local businesses, and attend industry events to attract tourists. Balancing administrative tasks with fieldwork and staying updated with industry trends is essential.

• Bachelor’s Degree: While a degree in Hospitality and Tourism sets a strong foundation, further studies in Marketing, Communications, or Public Relations can provide additional tools and insights necessary for promoting a destination effectively.
• Master’s Degree (Optional but Beneficial): A Master’s in Marketing, Tourism Management, or Business Administration can offer deeper specialization in strategic planning, branding, and market analysis, all of which are essential for a Destination Marketing Manager.
• Digital Marketing and SEO Courses: As much of today’s destination marketing takes place online, understanding digital marketing strategies, search engine optimization (SEO), and pay-per-click (PPC) advertising can be invaluable.
• Content Creation Workshops: Courses in content creation, photography, videography, and storytelling can enhance promotional materials, making them more engaging and compelling.
• Data Analytics and Market Research: Workshops or courses that focus on understanding and interpreting market trends, visitor data, and campaign performance can guide more informed, effective marketing strategies.

As a Destination Marketing Manager, several attributes contribute to your success in the role. Strong leadership skills enable you to guide cross-functional teams and stakeholders toward shared goals.

Excellent communication and negotiation skills empower you to build fruitful partnerships and engage with diverse audiences. Analytical thinking allows you to interpret market data and consumer insights to inform strategic decisions.

Creativity and innovation enable you to develop compelling and memorable marketing campaigns that resonate with travelers.

• Average Salary ($74,821)
• Job Outlook (6%)

The average annual salary for Destination Marketing Managers in the United States is approximately $74,821 . In terms of job outlook, the field of marketing, in general, is expected to see growth. According to the Bureau of Labor Statistics (BLS), employment opportunities for Advertising, Promotions, and Marketing Managers, which can include Destination Marketing Managers, are projected to grow by 6% from 2022 to 2032.

As travel trends change and new destinations emerge, the skills of a proficient destination marketing manager will be in demand to position and promote destinations appealingly.

• 15 Most Common Marketing Manager Interview Questions and Answers
• How to Become a Marketing Manager

13. Food and Beverage Manager

As a Food and Beverage Manager, you play a vital role in the hospitality industry, overseeing the culinary and dining operations of restaurants, hotels, and other food service establishments. Your passion for exquisite cuisine, exceptional service, and keen business acumen come together to create memorable dining experiences for guests.

As a Food and Beverage Manager

In the role of a Food and Beverage Manager, you are responsible for managing the day-to-day operations of the food and beverage outlets.

You collaborate with chefs, servers, and bartenders to ensure the highest quality of food and service. Implementing strategic plans, managing budgets, and maintaining excellent guest satisfaction is central to your responsibilities.

• Flexible Schedule : While the hours can be demanding, the schedule often offers flexibility. You may have the chance to take advantage of quieter times to enjoy personal dining experiences or plan leisure activities.
• Bonuses and Incentives: Many establishments offer performance-based bonuses, especially when sales targets or guest satisfaction levels are surpassed.
• Staff Discounts: Beyond meals, managers might enjoy discounts on other services of the hotel or resort, such as spa treatments or room bookings.
• Meal Privileges: Managers typically receive discounted or complimentary meals from their establishment, leading to daily savings.

Food and Beverage Managers work in bustling restaurant environments, overseeing kitchen and service staff. They have irregular schedules, often working late evenings and weekends to accommodate peak dining times. Managers handle inventory, ensure quality control, and address customer feedback. Stamina is required as they spend extended hours on their feet, managing the dining area and interacting with guests.

• Bachelor’s Degree: Your degree in Hospitality and Tourism is a solid foundation. However, further specialization with courses or degrees in Culinary Arts, Restaurant Management, or Nutrition can offer specific insights into food and beverage operations.
• Culinary Training: While not always a necessity, having some formal culinary training or knowledge can be beneficial. It aids in understanding kitchen operations, menu planning, and food quality control.
• Certifications: Depending on your region, you might need certifications in food safety, hygiene, or alcohol service (like ServSafe or TIPS in the U.S.). These ensure compliance with local regulations and best practices.
• Financial Management Courses: A significant part of the role involves budgeting, inventory control, and cost management. Courses in financial management can offer tools and strategies to optimize profitability.
• Wine and Beverage Studies: For establishments emphasizing their beverage programs, specialized courses in wine, spirits, or mixology can be advantageous. Certifications like the Certified Sommelier or Cicerone can further enhance expertise.

As a Food and Beverage Manager, effective communication and interpersonal skills are essential, enabling you to work collaboratively with diverse teams and provide exceptional service to guests. Strong organizational and problem-solving abilities help you manage multiple aspects of operations efficiently. 

Your leadership and team-building skills will foster a positive work environment and ensure the delivery of top-notch service. A deep appreciation for food, culinary trends, and attention to detail contribute to your success in creating unforgettable dining experiences.

• Average Salary ($48,490)

The average annual salary for Food and Beverage Managers is around $48,490 , with opportunities for growth and higher earning potential based on the establishment’s size and success. 

Regarding job outlook, the food and beverage industry is dynamic, with eateries, bars, and hotels continually cropping up. According to the Bureau of Labor Statistics (BLS), employment opportunities for Food Service Managers , which include Food and Beverage Managers, are expected to remain stable with no change expected over the next decade. 

14. Spa Manager

As a Spa Manager, you step into a world of relaxation and rejuvenation, overseeing the day-to-day operations of a spa or wellness center. Your role revolves around creating a tranquil oasis for guests, where they can unwind and experience the benefits of various spa treatments and therapies.

As a Spa Manager

You are responsible for managing all aspects of the spa facility. From scheduling appointments and coordinating treatments to supervising spa staff, your leadership ensures the smooth and seamless functioning of the spa. Your attention to detail, exceptional customer service, and commitment to promoting health and wellness contribute to the spa’s success.

• Performance-Based Raises: High-performance Spa Managers may receive regular raises or performance-based increases in their base salary.
• Natural and Organic Products: The spa industry often embraces natural and organic products. Spa Managers may have access to high-quality skincare and wellness products as part of their job benefits.
• Holistic Health Knowledge: Spa Managers often gain knowledge in holistic health practices, such as aromatherapy, meditation, and alternative therapies. This knowledge can be applied to improve personal well-being.
• Retirement Plans: Larger spa establishments may provide retirement plans, such as 401(k) or pension contributions, to help managers save for their future.

Spa Managers work in serene settings but manage a demanding schedule. They oversee staff and client appointments, which may require working evenings and weekends. Managers ensure a relaxing experience for guests, handle inventory and equipment maintenance, and maintain a serene atmosphere. Strong interpersonal skills are needed to manage both staff and clients’ expectations.

• Bachelor’s Degree: Your degree in Hospitality and Tourism lays a firm groundwork. However, further studies in Health & Wellness, Business Management, or Holistic Therapies can offer insights tailored to the unique requirements of managing a spa.
• Certifications in Spa Therapies: Understanding the treatments your spa offers is essential. Consider gaining certifications in massage therapy , esthetics , or other spa-related treatments. This not only equips you with hands-on knowledge but can also help in training staff or ensuring quality control.
• Customer Service Training: A spa thrives on repeat clientele and positive word of mouth. Workshops or courses that emphasize customer satisfaction, conflict resolution, and communication can be invaluable in maintaining a loyal customer base.

As a Spa Manager, strong communication skills are essential for effectively engaging with guests and spa staff. Empathy and a nurturing demeanor help you create a warm and welcoming spa environment.

Your organizational abilities enable you to manage schedules, inventory, and client records efficiently. A passion for wellness and a commitment to delivering exceptional guest experiences are key attributes that contribute to your success in spa management.

• Average Salary ($58,490)

The average annual salary for Spa Managers is about $58,490 , with the potential for higher earnings based on the spa’s size and location. According to the Bureau of Labor Statistics (BLS), while there isn’t a specific category for “Spa Managers,” the broader category of “Lodging Managers,” which can encompass some spa management roles, especially in hotel or resort settings, is projected to grow by 7% from 2022 to 2032.

15. Casino Manager

As a Casino Manager, you step into the vibrant and electrifying world of the gaming industry, overseeing the operations of a casino or gaming establishment. Your role involves managing casino staff, ensuring regulatory compliance, and creating an exciting and secure gaming environment for patrons.

As a Casino Manager

You are responsible for the day-to-day management of the casino floor. Your duties include overseeing table games, slot machines, and other gaming activities, as well as monitoring the casino’s financial performance.

You work closely with security and surveillance teams to ensure a safe and fair gaming experience for guests.

• Gaming Perks: Casino Managers often receive special access to the casino’s gaming facilities. This can include complimentary chips, free plays, or discounts on gambling activities, allowing them to enjoy the casino’s offerings during their off-hours.
• Fine Dining: Many casinos boast high-end restaurants and dining establishments. Casino Managers may receive discounts or complimentary meals at these venues, making fine dining more accessible.
• Networking Opportunities: Casino Managers frequently interact with influential individuals in the gaming and entertainment industry, providing opportunities for networking and professional growth.
• Flexible Hours: While casino management can involve long hours, it often offers flexibility in scheduling, allowing managers to adjust their work hours to fit their personal lives.
• Comprehensive Benefits: Larger casino companies may offer comprehensive benefits packages, including health insurance, retirement plans, and paid time off, ensuring the well-being and financial security of their managers.

Casino Managers work in 24/7 environments, overseeing gaming operations and staff. Their schedules include nights, weekends, and holidays to ensure continuous operations. Managers monitor security, manage customer disputes, and collaborate with regulatory authorities. They need to stay vigilant to prevent fraudulent activities and ensure responsible gambling practices.

• Bachelor’s Degree: Your degree in Hospitality and Tourism offers a foundational understanding of the broader industry. However, further studies or coursework in Business Management, Finance, or even Gaming Management can provide the specialized knowledge necessary for casino operations.
• Gaming and Casino Operations Courses: Consider programs or courses that delve into the intricacies of gaming rules, casino regulations, and operational procedures specific to casinos.
• Financial Management Courses: Managing a casino involves significant financial transactions and oversight. Courses in financial management, auditing, and risk assessment can equip you with the required skills.
• Licensing and Regulatory Compliance: It’s essential to understand the gaming regulations and licensing requirements in your jurisdiction. Engaging in formal training or workshops related to gaming laws and regulations can be beneficial.

As a Casino Manager, strong leadership and communication skills are essential for effectively managing casino staff and interacting with guests.

Attention to detail is crucial for ensuring compliance with gaming regulations and maintaining the integrity of casino operations. Analytical and strategic thinking help you make informed decisions that drive the casino’s success.

Your ability to maintain composure in high-pressure situations and resolve conflicts contributes to a positive gaming experience for all patrons.

• Average Salary ($95,830)

According to the BLS, The average annual salary for Casino Managers is about $95,830 , with the potential for higher earnings based on the casino’s size and location. While the data doesn’t include stats for job outlook, it’s positive. This is due to the expansion of legalized gambling in various states and the growing acceptance of the gaming industry as a legitimate form of entertainment. As more states look towards gaming as a source of revenue and job creation, opportunities for Casino Managers are likely to expand.

• How to Become a Casino Dealer

Making the Right Career Choice

A degree in hospitality and tourism offers diverse and exciting career opportunities. The industry’s positive outlook and potential for growth make it a particularly excellent choice for a fulfilling career.

As with all career paths though, advancing your skills, specializing in your areas of interest, and obtaining relevant certifications will enable you to grow and attain top leadership in whatever role you decide to tow.  

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Eight top skills for travel and tourism careers

Last updated: 21 Jun 2023, 15:41

The skills needed for jobs in the travel industry can be developed anywhere, including closer to home. Discover what these are and why they are valued by employers.

Your days won’t follow a rigid structure and you won’t always be able to anticipate what happens next.

Many tourism roles are open to applicants who don’t have a degree as well as graduates from any degree discipline. So, your skills and attributes are more important than your academic qualifications when applying for tourism graduate jobs.

With that in mind, we’ve listed some of the skills that are applicable to most jobs in travel and tourism, along with reasons for why this is the case. It’s not an exhaustive list, and the skills will vary slightly for different roles, so take a look at our job descriptions if you have your sights set on a particular career path.

The good news is that you don’t need to work abroad to gain these skills, or even have work experience directly in the travel industry – though it won’t hurt your chances if you do. They’re all transferable, meaning they can be picked up from alternative work experience, extracurricular activities or other areas of your life. At the end of each skill description, click through to our more in-depth explanations of what each skill involves and ideas for how you can develop them.

1. Customer service

The tourism industry is all about giving people a great experience when they travel, from helping them book a holiday to greeting them at a resort or leading a sightseeing tour. So, it’s no surprise that good customer service is vital.

You’ll need to make sure each customer feels valued while resolving any issues as efficiently as possible so you can go on to serve others. Working in the travel and tourism industry can sometimes mean dealing with people who are angry, anxious or upset when things go wrong, but you’ll also have the satisfaction of helping to make some of their most memorable moments.

Find out what good customer service involves.

2. Communication

Getting a message across clearly and checking that the other person has understood you is an essential part of most travel and tourism jobs. You could be providing directions at an information desk, telling interesting stories about the history of a region, giving a health and safety briefing or contacting air traffic control. You’ll need to adapt your approach depending on your role and the situation at hand and be ready to answer unexpected questions.

Clear, concise written communication might not come to mind when considering travel and tourism jobs but it is essential in some roles: for example, airline cabin crew are required to write a flight report after each journey.

Read more about how you can develop communication skills.

3. Adaptability and flexibility

Travel is by nature an area where there’s a lot of potential for last-minute changes. Flights can be cancelled, natural disasters can jeopardise plans – and in 2020–21 the tourism industry has seen more uncertainty than ever with travel restrictions and quarantine requirements in a state of constant change. As a graduate working in travel, your days won’t follow a rigid structure and you won’t always be able to anticipate what happens next. Accordingly, you’ll need to remain calm in emergencies, deal with difficult customers and respond to spur-of-the-moment requests. It’s likely you’ll also experience unpredictable working patterns, unsociable hours and, in some roles, being away from home for months at a time. Building your adaptability will help you to embrace these challenges and enjoy a career that’s not nine-to-five.

Learn how to become more adaptable and flexible.

4. Language skills and cultural sensitivity

Being bilingual isn’t essential for a career in travel and tourism, but it certainly helps. If you plan to work abroad, a good grasp of the local language will be beneficial even if you’re mainly working with tourists from English-speaking countries. Likewise, in the UK you could be working with people who are visiting from around the world and will appreciate it if you are able to speak their language.

However rusty or lacking your language skills are, being able to relate to people from different cultures and backgrounds is a must. You’re more likely than in many other sectors to be working with people from different nationalities and cultural backgrounds, so it’s important that you treat everyone with respect and help them feel comfortable. You may need to adapt your approach to prevent miscommunications, for example.

Read about how being bilingual can benefit your career.

5. Business acumen and commercial awareness

Keeping customers happy is important, but you’ll also need to be aware of how your employer fits into the wider travel industry and what its competitors are doing differently. As well as following industry news, consider how developments in the wider world will affect travel. The coronavirus pandemic, Brexit and the climate crisis are all obvious examples that will have long-term impacts, but can you think of any more – and predict how employers might respond?

Discover how you can demonstrate commercial awareness.

6. Leadership and responsibility

You’re unlikely to be leading a team of colleagues as a fresh graduate, but at any stage in your career or work experience you can take opportunities to make decisions, use your initiative and motivate other people in your team. Roles such as tour guide, activity instructor and cabin crew will involve taking on leadership of your customers by showing them where to go, what to do and how to do it safely.

See how leadership skills can be developed as a student or recent graduate.

7. Teamwork

Working efficiently as part of a group will keep things running smoothly for customers. Even if your role involves a lot of independent working, you’ll be representing your employer’s brand and be in regular contact with your colleagues and other travel industry professionals. Sometimes you’ll need to negotiate or reach compromises in order to do the best job possible as a team.

Find out what kinds of work experience make good examples of teamwork.

8. Enthusiasm and dedication

Alongside all of the above skills, make sure that your passion for travel and tourism shines through. Some roles might also require knowledge of key destinations or your local area, but this can generally be learned on the job and ultimately employers are looking for potential. A can-do attitude will encourage you to accept and overcome challenges and stay upbeat even when you’re exhausted from being on your feet all day. While working in travel and tourism is hard work (it isn’t just one long holiday!), it can be fun and exciting so don’t be afraid to express your enthusiasm in applications and interviews.

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Top 10 Hospitality Careers: Job Descriptions and Salary Ranges

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Working in hospitality means cultivating unforgettable experiences for people all over the globe. In the U.S. alone, tourists spent $3 billion every day in 2018, according to the U.S. Travel Association. This included both business and leisure spending –– on travel and lodging, sightseeing, entertainment, and food and beverage. While certain holidays and vacation weeks tend to draw the biggest crowds, tourism remains a year-round industry. Many businesses in the tourism and hospitality industry operate all day, every day for the entirety of the year.

When the hospitality and tourism industries move forward from the COVID-19 pandemic, there will continue to be a demand for careers in the field. To pursue these opportunities with confidence, individuals would do well to equip themselves with a degree in tourism and hospitality management, like one of UCF Online’s hospitality degrees . Tourism and hospitality management degrees prepare students to enter a variety of hospitality careers. Graduates can advance their careers at exciting venues that include hotels, cruise ships, amusement parks, catering halls, casinos, restaurants, and more. Managing those businesses takes a special blend of skills, knowledge, and expertise, which individuals can develop with the right degree. What positions can graduates pursue? Read on to find out.

Jump Into an Exciting Career in Hospitality

There are many careers one can get into with a degree in hotel and tourism management. Here are 10 terrific options that could lead you to exciting careers throughout the country, and even abroad.

Hotel Manager Careers

Every hotel wants their guests to have a perfect stay. The hotel manager’s job is to make sure that happens and to fix any issues that arise when it doesn’t. Hotel managers need to be big-picture problem-solvers who can think quickly on their feet, keep a level head when dealing with difficult customers and situations, and motivate their employees to reach and maintain high standards. Hotel managers oversee the operations of facilities from smaller boutique inns through mega-destination resorts, with their job duties determined by the size of the hotel and staff.

Not only do hotel managers train and oversee staff, but they are often responsible for booking large groups and events, ensuring that catering operations run smoothly, and stay on top of maintenance and cleaning. In larger hotels and resorts, different managers might split these duties, each overseeing a specific department.

Restaurant Manager Careers

While chefs might receive much of the attention for the work they do in the kitchen, restaurant managers ensure that those chefs have supplies, support, and guests to serve. Restaurant managers are usually responsible for training and staffing the restaurant, creating budgets and marketing, ordering new equipment, and handling large parties or reservations. In some restaurants, they may even be in charge of menu changes and food ordering. Restaurant managers often work long hours, communicate clearly with patrons, co-workers, and suppliers, and use their eye for detail to meet the specific demands of a fast-paced industry.

Events Manager Careers

The best events managers are so good at their jobs, nobody knows they are there. Their job is to plan and facilitate large events, ensuring that the attendees enjoy the event as much as possible. Events include concerts, conventions, weddings, bar and bat mitzvahs, parades, and charity balls. Event managers might be self-employed entrepreneurs, work for hotels and resorts, or within municipalities and local governments. Planning events on such a scale can require a team of planning specialists, all under the direction of the events manager. They meet with clients to create a vision for the event, then work with vendors, venues, catering staff, entertainers, and others to make the event come to life. This intricate job includes obtaining permits for use of public space, working with caterers to feed hundreds or thousands of people, arrange entertainment, facilitate staffing, sales, and marketing. If all goes to plan, the event runs smoothly, and the manager can enjoy the satisfaction of their clients having an unforgettable time.

Casino Manager Careers

Casino work presents a fun and interesting challenge in the world of hospitality careers. Casinos can be loud, energetic?, and full of activity, with tables and slot machines running around the clock. They are often connected to hotels and resorts which include multiple restaurants, retail outlets, and entertainment venues. Casino managers are responsible for the operations of the casino itself, including the games and employees that work the floor. It’s their job to have a thorough knowledge of customer demand for different gaming options, adjusting constantly to maximize both consumer enjoyment as well as profits. They are also responsible for hiring and training employees, including dealers, waitstaff, shift supervisors, and pit bosses. In a business with so much money changing hands, casino managers need to be especially vigilant of all moving parts.

Cruise Director Careers

This is a career where you’ll definitely need your sea legs. Cruise directors serve on cruise ships, where it’s their job to oversee the entertainment operations onboard. Modern cruise ships can serve upwards of four or five thousand people in a single trip, many of whom will spend a lot of time onboard, enjoying all that the ship offers by way of food and entertainment. Cruises often feature musicians and stage acts, and have established casinos, sports facilities, arcades, pools, lounges, restaurants, and bars. When cruises stop at ports of call, customers often go on excursions, exploring the local attractions. Cruise directors must have detailed knowledge of each port, making sure they can point clients towards fun and safe onshore activities. These hospitality professionals set the schedule of activities, evaluate their success, and make changes to the cruise’s entertainment choices to maximize enjoyment while staying on budget.

Executive Chef Careers

Chefs and cooks who want to advance in their careers can pursue a hospitality degree to earn an executive chef position. Executive chefs, in short, run the kitchen. While chefs are responsible solely for cooking high-quality food, executive chefs also manage all kitchen staff. Their duties include making hiring and firing decisions, staying on top of food ordering and costs, setting menu prices, making changes to the menu, and determining daily specials. Executive chefs must have years of culinary training and on-the-job experience, and typically also have a bachelor’s degree in culinary arts or hospitality. Education is especially important for chefs who want to work at a high-end or Michelin-starred restaurant, where they put their learned skills in management and operations to work. UCF Online’s Bachelor of Science in Hospitality Management can help chefs develop the leadership skills necessary for this position. Working as an executive chef means working long hours, including nights and weekends, in a fast-paced environment. For those who thrive in such an environment, the job can also be quite financially and emotionally rewarding.

Food and Beverage Director Careers

Large restaurants, or hotels and resorts with restaurants, offer many careers in hospitality, like food and beverage directors. Professionals in this position collaborate with restaurant managers and executive chefs. Food and beverage directors order ingredients and supplies, and monitor costs and expenditures. They work with chefs to create menus, ensuring the restaurant can keep a creative focus while also staying realistic about budget, costs, and menu prices. They also oversee food preparation and storage, ensuring that their restaurant is compliant with health and safety codes. At some establishments, food and beverage directors also work with bartenders and liquor distributors to create and showcase on-trend drinks, helping to maximize profits while keeping patrons excited about their options.

Director of Catering Careers

Catering exists at the intersection of cooking and event planning. Directors of Catering must plan to feed large groups of people simultaneously, overseeing a staff that’s capable of producing hundreds — if not thousands — of meals during a single event. Catering directors must have an in-depth understanding of food costs and be able to estimate food consumption based on factors like the size of the group and the duration of the event. They have an understanding of bulk purchasing, preparation times, storage availability, food costs, and cook times. By accounting for these many factors, they help to eliminate waste and maximize profits.

Attractions Manager Careers

All over the globe, tourist attractions draw crowds. People gather at amusement parks, landmarks, historical sites, and monuments to learn, celebrate, or simply take in the sight. Attractions managers run operations that enhance visitors’ experiences. At a national park, for example, the attractions manager might oversee staffing and park ranger training, control crowd size and flow, and oversee safety operations. At a historical site, they are often responsible for overseeing educators, managing budgets, interacting with the media, and working with local businesses to promote events. Attractions managers are energetic multi-taskers who thrive on creating great visitor experiences while tending to the needs and considerations of their staff.

Social Media Strategist Careers

Social media strategists are pivotal in every industry in today’s hyper-connected world. Roles like this one are increasingly important in travel and hospitality, as more and more people research and book their accommodations online. Social media strategists promote their clients (whether a resort, a tour company, a hotel, or other business) online, connecting them with viable customers and determining the best ways to appeal to them through social channels. In order to build a social media following, these digitally savvy hospitality experts might create promotions and develop online-exclusive deals. In the modern world, the right social media strategy helps businesses thrive, and the social media strategist is a key part of that. Earning the right skills in digital marketing and development through a certificate like UCF Online’s Hospitality and Tourism Technologies Certificate program offers aspiring social media strategists in the hospitality industry a deep understanding of digital marketing.

Average Pay for Hospitality Careers

Almost all hospitality careers pay a median salary of around $50,000, though some can bring in as much as $100,000 per year. How much you earn may vary depending on the job itself, your level of experience, and even your geographic region.

The U.S. Bureau of Labor Statistics (BLS) reports on the median annual salary of a few specific careers within the hospitality industry, as of May 2018. Based on these reports, chefs earn approximately $48,460 annually, food service managers earn $54,240, lodging managers earn $53,390, and meeting and event planners earn about $49,370. PayScale.com reports that the average annual salary for casino managers is $102,494, the highest number in the group. PayScale also maintains annual salary data for food and beverage directors ($67,216), catering directors ($59,685), cruise directors ($57,676), social media strategists ($51,869), and attractions managers ($42,979).

Get Started With an Online Hospitality Degree from UCF

All of these careers can put you in a fast-paced, rewarding position that allows you to make people’s lives more enjoyable while putting to use your communication, collaborative, and organizational skills. One of UCF Online’s hospitality degrees , such as our new online Bachelor of Science in Restaurant & Foodservice Management , Bachelor of Science in Senior Living Management , or Master of Science in Hospitality and Tourism Management , can open up possibilities in the field, and help you land the job you want.

Online Hospitality Degrees at UCF

• Destination Marketing and Management
• Event Leadership, MS
• Event Management
• Event Management, BS
• Financial Management for the Hospitality and Tourism Industry
• Hospitality and Tourism Management, MS
• Hospitality and Tourism Technologies
• Hospitality Management, BS
• Leadership and Strategy in Hospitality and Tourism
• Lifestyle Community Management, BS
• Lodging and Restaurant Management, BS
• Travel Technology and Analytics, MS

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Careers in Accommodation

NB: Listed below are an array of jobs available in the selected sector. We continue to add details to each job listed, including duties, required experience, suggested education, possible career paths and average annual salary.

Hotel General Manager

Sales manager, housekeeping room attendant, guest services attendant, front desk agent, executive housekeeper, small hotel or guest house owner/operator, chief concierge.

OVERVIEW The General Manager is the most senior executive of a hotel or motel, although he or she might report to the owner or executives of the parent hotel chain. They set room rates, develop the budget for each department, approve expenses and establish the standards for service to guests. The General Manager also has responsibility for front of the house operations as well, setting standards and overseeing restaurant and banquet operations, guest services, housekeeping, and decor.

EXPERIENCE REQUIRED Useful skills are leadership, entrepreneurship skills and communication skills. In addition, planning and budgeting experience, business management skills and time management skills are all assets to this position.

DUTIES Hotel General Managers plan and direct the operations of hotels, motels, resorts, and similar organizations or departments within these facilities. They prepare budgets, monitor expenses, and schedule/supervise staff.

RECOMMENDED EDUCATION You usually need a college diploma or university degree in hotel management or a related field if you work for a hotel chain or other large organization. You need several years’ experience, and this experience may replace formal education.

POSSIBLE CAREER PATHS Nightclub Manager, Food and Beverage Manager, Owner/Operator.

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OVERVIEW Sales managers (also called sales representatives) are responsible for selling products and/or services as identified in the sales and marketing plan of an organization. Sales managers are self-motivated, able to set and achieve goals and use time and efforts effectively and efficiently. They have effective selling skills and strong product/service knowledge, and are able to adapt what they sell to meet specific client needs.

EXPERIENCE REQUIRED A sales manager requires good communication skills, a confident, optimistic personality and must enjoy working with people. An ability to work independently with minimal supervision, and personality traits that include self-discipline and self-motivation are necessary, as is a professional attitude and demeanor. Previous sales experience and customer service experience may be requested, as may be sales and marketing experience, business and financial experience, and time management skills. Thorough knowledge of the product and services being sold and understanding of the region and sector/industry is typically require.

DUTIES Promote products or services, identify and solicit new clients or target groups, prepare sales reports and track activities, estimate or quote prices, credit terms, warranties and delivery dates, prepare sales contracts, process orders and make delivery arrangements, may help set direction or guidelines and assign or review work of others, may help organize and conduct sales campaigns and participate in trade shows or other promotions.

RECOMMENDED EDUCATION A secondary school diploma is required. A college diploma or university degree in business, tourism or marketing may also be required.

POSSIBLE CAREER PATHS Retail Salesperson, Sales Supervisor, Director of Sales and Marketing, Executive Assistant Manager, General Manager.

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OVERVIEW Housekeeping room attendants provide for the comfort of guests in hotels, motels, resorts, etc. by ensuring that guest rooms and public areas are clean and properly presented. A housekeeping room attendant promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests.

EXPERIENCE REQUIRED Physical mobility and stamina are required, as is an ability to attend to detail and to follow instructions. A professional attitude is required, as well as the ability to work independently, quickly and carefully. Customer service experience may be requested, good communication skills are desirable, and, although cleaning skills and product knowledge can be taught, ability is preferred. Good organizational and teamwork skills are an asset, as is knowledge of the facility and services.

DUTIES Stock and sort supplies in linen closet and on housekeeper's cart, vacuum, clean, dust and polish guest rooms, make beds, change sheets, remove and replace used towels and toiletries, deliver and retrieve items on loan to guests, e.g. iron and ironing board, ensure security of guest rooms and privacy of guests, perform rotation cleaning duties (e.g. steam clean carpets) as required.

RECOMMENDED EDUCATION A secondary school diploma is preferred.

POSSIBLE CAREER PATHS Assistant or Executive Housekeeper, Laundry Supervisor, Aircraft Groomer.

OVERVIEW Guest services attendants provide service to guests at the main door or lobby of an accommodation property. They help with luggage, offer information, and generally endeavor to make each and every person's stay a pleasant one. Work can be very fast-paced, especially during the high season, but extra effort may be rewarded with gratuities. Guest services attendants are often the eyes and ears of a property as they are constantly moving around it and often notice issues that need attending to.

EXPERIENCE REQUIRED A professional attitude is required, as is an ability to work as a member of a team. Good communication skills, customer service skills and an enjoyment of working with people are also necessary. Physical ability to lift and carry heavy suitcases and other items is necessary. Also requested might be good time management skills and knowledge of facility, services and locale.

DUTIES Provide guests with verbal or written information about the facilities, services, room choices and rates, and area attractions, make room reservations following established procedures, using computerized or manual systems handle guest arrivals and departures, handle guest keys, mail and faxes, compile record sheets or log books, guest accounts and vouchers, prepare bills and process payments.

RECOMMENDED EDUCATION A secondary school diploma is preferred. Post-secondary training in tourism is advantageous.

POSSIBLE CAREER PATHS Concierge, Guest Services Manager, Assistant Front Desk Manager, Front Desk Manager.

OVERVIEW Front desk agents provide many guest services. Often a guest's first impression of a property is the result of the front desk agent's skills and abilities. Front desk agents work in the lobby or reception areas of hotels, motels, resorts and other accommodation facilities. The position is challenging and varied, and offers the opportunity to work flexible hours and meet many new people (as well as welcome regular customers to the establishment).

EXPERIENCE REQUIRED Good communication skills, professional attitude and organizational skills are necessary, as is an enjoyment of working with people. Experience in customer service, sales or tourism is suggested, and an ability to use a computer and handle cash is typically required. Also requested might be administrative skills or experience, and skills in sales and marketing, and/or time management. A second language is beneficial, as is knowledge of the facility, services and local area.

DUTIES Assist guests with arrivals and departures, handle guest's concerns, offer referrals for services, and handle requests for information. Handle and store luggage, assist with the check-in and check-out of groups and tours, provide valet parking, assist other departments as required.

RECOMMENDED EDUCATION A secondary school diploma is required. Post-secondary training in tourism or hotel management is advantageous and sometimes necessary.

POSSIBLE CAREER PATHS Front Concierge, Assistant Front Office Manager, Front Office Manager, Customer Service Agent, Purser.

OVERVIEW Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. An executive housekeeper manages many priorities and demands and is able to solve problems and support staff, as well as perform the duties of a housekeeper when required.

EXPERIENCE REQUIRED A professional attitude and experience working in housekeeping is required, as is experience as a supervisor or manager. An executive housekeeper must also have management and business skills, human resource management skills, and financial management skills. Customer service experience, purchasing and inventory skills may be requested, as might knowledge of specific products, equipment and techniques.

DUTIES Establish and/or implement operating procedures and standards plan and co-ordinate the activities of housekeeping supervisors and their crews, co-ordinate inspection or inspect assigned areas to ensure standards are met, apply human resource management skills such as hiring, training and evaluating performance, complete financial management tasks such as setting and adhering to a budget, handle administrative tasks.

RECOMMENDED EDUCATION A secondary school diploma is preferred. A college diploma in tourism or business management is an asset.

POSSIBLE CAREER PATHS Front Office/Rooms Division Manager, Housekeeping Director, Rooms Division Executive.

OVERVIEW An owner/operator of a small hotel or guest house business plans, directs and manages all the daily and long-term operations. This position offers the opportunity to work flexible hours and meet new people. Business tasks can often be combined with household tasks (e.g. breakfast for guests can be purchased at the same time as groceries for the household). Ensuring the enjoyment and comfort of guests is the owner/operator's number one priority, and he has the ability to do this creatively in ways that appeal to him.

EXPERIENCE REQUIRED Experience in tourism is required of a successful small hotel or guest house owner/operator. Organizational skills, marketing, sales and customer service skills, and good communication skills are also necessary. In order to manage the tasks required, administrative skills, accounting and cash control skills and knowledge of business, the sector, industry and locale are mandatory. One must enjoy people and have a tolerance for strangers staying in their home as well. Desired skills for this position include management, leadership, risk management and human resource management skills. Financial management skills and office or business experience are also assets, as would be an ability to speak a second language.

DUTIES Meet guests' needs related to overnight stays and meals, respond to enquiries and solve problems, offer tourism information and promote local area, use business management skills, use sales and marketing skills, complete financial management tasks, use administrative skills, maintain facility, equipment and supplies.

RECOMMENDED EDUCATION A college diploma or degree in business, tourism, marketing or hotel management is useful. Training in first aid, food safety and small business management are all assets.

POSSIBLE CAREER PATHS Expand business, purchase larger operation, Manager/Executive in other tourism businesses.

OVERVIEW A chief concierge supervises both guest services attendants and concierges. A concierge serves the needs of guests in hotels, resorts and other accommodation facilities by providing information and special services to enhance guests visits. The position is varied: a concierge may be asked to book elusive theatre tickets, give directions to a local festival or recommend a doctor.

EXPERIENCE REQUIRED Good communication skills and customer service skills are required. Also necessary is a strong knowledge of the community, area and region, as is guest services or concierge experience. Also requested might be skills or experience in problem solving, organization and time management, and supervision. A second language may also be a requirement.

DUTIES Supervise and direct guest services attendants and concierges, communicate directly with guests, in person or by telephone, provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules, provide area maps, brochures and other literature, arrange tickets, bookings, appointments and reservations for guests.

RECOMMENDED EDUCATION A secondary school diploma is required. Post-secondary training in tourism or hospitality management is an asset.

POSSIBLE CAREER PATHS Assistant Front Office Manager, Ships Purser, Front Office Manager, Sales Manager, General Manager.

Copyright © 2022 Bahamas Ministry of Tourism

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Tourism Job Description

Tourism duties & responsibilities.

To write an effective tourism job description, begin by listing detailed duties, responsibilities and expectations. We have included tourism job description templates that you can modify and use.

Sample responsibilities for this position include:

Tourism Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tourism

List any licenses or certifications required by the position: TEFL, CTE, PMU, DGTT, DNA

Education for Tourism

Typically a job would require a certain level of education.

Employers hiring for the tourism job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Tourism, Hospitality, Business, Graduate, Management, Teaching, Marketing, Education, Hospitality Management, Faculty

Skills for Tourism

Desired skills for tourism include:

Desired experience for tourism includes:

Tourism Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Reporting, documentation and follow-up of projects
• Literature review of key tourism documents and statistics relevant to the Seychelles, including the Tourism Department for latest information (2 days)
• Interviews with public sector institutions and non-governmental organisations (NGOs) involved in tourism to understand how SNPA could improve tourism in their PAs (2 days)
• Interviews with private sector businesses that currently utilise SNPA PAs
• On-site assessments to evaluate the quality and deficiencies of the current tourism products and services at key sites (5 days)
• Design a tourist satisfaction survey to determine their opinions of existing SNPA sites and experiences determine possible demand for future products and services that are in line with the principles of sustainable development (1 day)
• Analyse data from the tourism satisfaction survey conducted by the separate local institution (2 days)
• Undertake a capacity assessment of SNPA's tourism expertise, identifying capacity gaps and training needs (1 day, included within on-site assessments)
• Evaluate SNPA’s entrance fee collection and reporting system, identifying opportunities to improve its efficiency (1 day, included with on-site assessments)
• Combine the above results into a draft report (3 days)
• You are used to work independently and in a solution-oriented manner
• Because of your excellent communication skills it is easy for you to present also complex and technical topics in a comprehensible way
• You feel at home in a dynamic environment and you are able to think outside the box
• We expect good German, English and MS Office skills
• Knowledge of tour operatorandbooking systems are a plus
• 2-3+ years of relevant working experience in Travel & Tourism, specifically airline and rail industries
• Incorporate comments received into a final report
• Organize and coordinate familiarization tours including developing invitation lists, organize receptions, invitations, ticket distribution, , at each show on an as-need basis
• You will assist the development team on resorts development in China
• You will communicate with different stakeholders including government officials, investors, and developers to collect project information and evaluate projects at early stage
• You will work both on general market study of resorts/hospitality sector and also for specific projects of the company
• You will prepare diversified presentations for internal reporting and external communication
• Minimum Bachelor degree from top universities in China (985, 211 universities) or abroad
• Last year students or fresh graduates
• Good personalities, responsible, autonomous, outstanding communication skills
• Knowledge of economic, finance will be a plus
• You are interested in looking behind the scenes of German and international travel distribution and to view the distribution of tour operator products from the perspective of an IT service provider and to actively help design it
• You bring organizational skills and coordination talent and you are able to understand new things quickly, which allows you to develop your skills on-the-job
• Effective written & verbal communication, with excellent mastery of English
• Background as Tourism Association Specialist is desired or as Destination Marketing Organisation (DMO) Specialist which would be preferred as well
• A master’s degree in business administration or marketing or private sector development or business studies
• 5 year’s experience or more in working in tourism destination marketing or organisational governance
• Coordinate all clerical duties associated with staff searches
• Having received the highest cumulative (technical, filled questionnaire and financial) score out of below defined technical and financial criteria
• Play a leading and substantive role in developing and implementing program activities
• Be the lead in liaising with USAID staff, government counterparts, institutions, other donors, and stakeholders
• Manage and direct the work of all individuals and organizations engaged under the Activity
• Develop the Performance Management Plan and oversee progress toward the agreed goal and objectives
• Make verbal or written presentations as requested by USAID to varied audiences, including at regional and global conferences
• Foster a productive and safe work environment for all
• Study, analyze, and identify existing sustainable policies and practices in rural tourism which currently contribute or could potentially contribute to the enhanced resilience of small-holders farmer communities in the countries participating in the SSTC-ADFS partnership initiative
• Compose thoughtful and accurate messages or customize prepared responses to customers’ emails
• This position requires an earned doctorate in hospitality or a business-related field
• Sales and marketing experience in Sports/Entertainment industry
• At least 10 years experience in sustainable tourism
• Experience working on tourism in protected areas, specifically supporting income generation of protected area agencies
• Previous experience working with the tourism industry in Seychelles would be desirable
• A proven ability to conduct research and analysis
• Ability to achieve publications in refereed journals
• Student advisement, mentoring and coaching
• Recruitment and marketing at weekend open house and admitted students day
• Networking with business and academic professionals
• Develop and implement niche market programs as applicable (i.e., welcome center, city-wide special events)
• Develop and implement programs to hotel guests
• Receives information in various forms and determines the appropriate method of processing
• Responsible for the coordination/completion and the quality of the clerical work for the department/office which includes answering telephones, providing information, or routing calls to appropriate person
• Disseminates information that may require explanation and interpretation of established university and departmental policies and procedures, and directs individuals to sources of additional information
• Monitors and reviews departmental, budget reports and reconciles the reports with the department/offices records
• Responsible for achieving own sales goals
• Maintaining a professional physical appearance of common areas of the Center including marketing materials, signage, displays, and ensuring that all displayed information is current and relevant
• Assists Director/Asst
• Strong database of hotel and tourism contacts
• Demonstrated ability to work in a team environment, to effectively work closely with legal experts and other stakeholders to motivate its members and other project counterparts to effectively work towards achieving the expected outcomes
• Based on the rural tourism inventory results, the Incumbent should define the key rural tourism products for development
• Create and maintain database systems
• Responsible for ordering office supplies
• Supervise student employees and may act as a lead worker to other PSS
• Process student employee timecards and maintain appropriate records monitoring available dollars
• Manage/maintain supervisor’s schedule
• Conducts special projects and assignments as directed
• Coordinates special events and functions
• Coordinate and maintain departmental resources
• Like to share your passion in Tourism
• Lead and manage the Office of Recreation and Park Resources (ORPR)
• Advanced university degree in business related field, MBA, Marketing and Tourism
• Graduate degree in natural science, environment management, biodiversity, ecosystems science, agriculture or related field
• At least 7 years of relevant work experience in protected areas management, biodiversity assessments, responsible tourism or environmental research/consultancy
• Demonstrated adequate technical experience and know-how to undertake the necessary baseline surveys and assessment work
• Adequate knowledge and/or experience of Lebanese responsible tourism sector and biodiversity/protected areas knowledge in related national legal systems
• Experience with GEF project design, implementation or evaluation is an asset

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How Does Tourism Create Jobs

Published: December 12, 2023

Modified: December 28, 2023

by Jessamine Yingling

• Plan Your Trip
• Sustainability

Introduction

Tourism plays a significant role in job creation, providing employment opportunities to millions of people around the world. The tourism industry is not only a major contributor to the global economy but also a key driver of employment and economic growth for both developed and developing countries. From hotel staff and tour guides to transportation services and local artisans, tourism creates a wide range of job opportunities in various sectors.

The impact of tourism on job creation is undeniable. It stimulates the economy by generating revenue, attracting investment, and fostering infrastructure development. As people travel for leisure, business, or cultural experiences, they require a wide range of services and products, which in turn generates demand for labor.

Moreover, tourism has the potential to distribute wealth and income more evenly within a community as it often provides jobs to people in rural and remote areas where alternative employment opportunities may be limited. By promoting community-based tourism initiatives, local residents can benefit from the economic opportunities that tourism brings.

As the tourism industry continues to grow, it presents vast potential for job creation across various sectors, including hospitality, transportation, entertainment, food and beverage, and retail. This article explores the importance of tourism in job creation, the direct and indirect job opportunities available, the role of small and medium-sized enterprises (SMEs), and the challenges and strategies involved in enhancing job creation in the tourism industry.

Importance of Tourism in Job Creation

Tourism plays a crucial role in job creation, particularly in countries heavily reliant on the industry. It provides employment opportunities for a diverse range of individuals, from hotel workers and tour guides to local artisans and taxi drivers. The significance of tourism in job creation can be seen in the following aspects:

• Economic Impact: The tourism industry contributes to economic growth by generating revenue and foreign exchange earnings. This, in turn, leads to increased investment, infrastructure development, and the creation of new businesses, all of which translate into job opportunities.
• Diversity of Employment: The tourism sector offers a wide array of job opportunities across multiple sectors. From hotel management and front desk personnel to chefs and housekeeping staff, the range of employment options within the hospitality sector alone is vast. Additionally, tourism also indirectly creates jobs in industries such as transportation, food and beverage, entertainment, retail, and handicrafts.
• Seasonal and Full-Time Employment: Tourism provides both seasonal and full-time employment opportunities. Seasonal jobs are particularly beneficial in areas where the economy relies heavily on tourism during specific times of the year, such as beach destinations. These seasonal jobs often allow locals to supplement their income during peak tourist seasons.
• Spillover Effects: The growth of tourism can have positive spillover effects on other sectors of the economy. For example, as the number of tourists increases, the demand for agricultural products, such as fresh produce, meat, and dairy, also rises. This creates additional employment opportunities for farmers and agricultural workers.

Overall, the importance of tourism in job creation cannot be overlooked. It provides not only direct employment opportunities but also indirect benefits that contribute to the overall growth and development of an economy. In the following sections, we will explore the various avenues through which tourism generates employment and the significance of these opportunities for both individuals and communities.

Direct Job Opportunities in the Tourism Sector

The tourism sector directly creates a multitude of employment opportunities, encompassing various roles and responsibilities. These jobs are vital for the smooth operation and customer satisfaction within the industry. Some of the direct job opportunities in the tourism sector include:

• Hotel and Resort Staff: Hotels and resorts are at the forefront of the tourism industry, employing a large workforce. From front desk personnel and concierge staff to housekeeping, chefs, and waiters, these establishments rely on a team of dedicated professionals to ensure a comfortable and enjoyable experience for guests.
• Tour Guides: Tour guides play a crucial role in providing visitors with insightful information about tourist attractions, historical sites, and local culture. They are responsible for creating an engaging and informative experience for tourists, enhancing their understanding and enjoyment of the destination.
• Transportation Services: Transportation services, such as taxi drivers, chauffeurs, and tour bus operators, are vital for tourists to explore and move around a destination. These roles provide employment opportunities, allowing individuals to utilize their driving skills while offering convenience and accessibility to visitors.
• Concierge and Customer Service: The tourism industry heavily relies on customer service to ensure guest satisfaction. Job roles such as concierge and customer service representatives are responsible for assisting guests with their needs, providing recommendations, and resolving any issues that may arise during their stay.
• Event Planners and Organizers: Many destinations attract tourists with various events, conferences, and exhibitions. Event planners and organizers play a crucial role in coordinating and managing such events, creating employment opportunities for individuals with organizational and logistical skills.

The direct job opportunities in the tourism sector not only provide individuals with a source of income but also contribute to the overall experience and satisfaction of tourists. The professionalism and expertise of these individuals play a vital role in shaping visitors’ perceptions of a destination and determining whether they will return or recommend it to others. Thus, these direct job roles have a significant impact on the success and growth of the tourism industry.

Indirect Job Creation through Tourism

Beyond the direct job opportunities in the tourism sector, there is a ripple effect that leads to indirect job creation in various industries. Indirect job creation occurs when tourism stimulates demand for goods and services, resulting in employment opportunities in related sectors. Here are some examples of indirect job creation through tourism:

• Food and Beverage: As tourists travel and explore new destinations, they often dine out and try local cuisine. This creates a demand for restaurants, cafes, and food vendors, which in turn leads to job opportunities for chefs, servers, bartenders, and kitchen staff.
• Retail: Souvenir shops, local markets, and shopping centers thrive in tourist destinations. Tourists often purchase gifts, clothing, and locally made products, which boosts revenue and creates employment opportunities for retail workers and artisans.
• Transportation: In addition to direct transportation services, the tourism industry indirectly supports employment in the transportation sector. This includes rental car companies, airlines, cruise lines, and public transportation systems, creating job opportunities for pilots, flight attendants, drivers, and maintenance workers.
• Entertainment and Recreation: Tourists seek out entertainment and recreational activities during their trips. This can include visiting amusement parks, attending cultural performances, participating in water sports, or enjoying guided tours. These activities require a workforce of entertainers, performers, tour operators, and recreational staff.
• Infrastructure Development: A flourishing tourism industry often leads to infrastructure development, such as the construction of new hotels, resorts, airports, roads, and tourist attractions. The construction and maintenance of these facilities create jobs for architects, engineers, construction workers, and maintenance staff.

Indirect job creation is an essential component of the tourism industry, as it extends the economic benefits beyond the immediate tourism sector. It creates a multiplier effect, where the initial employment opportunities in tourism create additional jobs in related industries. This ripple effect enhances the overall economic impact and ensures a more balanced distribution of employment opportunities within the destination.

Tourism-Related Industries and Job Generation

Tourism not only creates direct and indirect job opportunities but also generates employment in various tourism-related industries. These industries are essential for supporting and enhancing the tourism experience, contributing to the overall growth and success of the sector. Here are some of the key tourism-related industries and their role in job generation:

• Travel Agencies and Tour Operators: Travel agencies and tour operators play a crucial role in organizing and facilitating travel arrangements for tourists. They provide services such as itinerary planning, booking accommodations, arranging transportation, and coordinating activities. These businesses employ travel consultants, tour coordinators, and administrative staff, creating job opportunities in the tourism industry.
• Hospitality Industry Suppliers: The hospitality sector relies on various suppliers for products and services. This includes suppliers of linens, toiletries, furniture, kitchen equipment, uniforms, and more. These suppliers employ workers in manufacturing, distribution, and sales, providing job opportunities tied to the demand of the tourism industry.
• Event Planning and Management: Destination weddings, conferences, and large-scale events contribute significantly to the tourism industry. Event planning and management companies employ event planners, coordinators, decorators, and technicians to ensure successful and memorable events for tourists and attendees.
• Adventure and Recreation: Many tourists seek adventure and recreational activities during their trips. This includes activities such as hiking, rafting, scuba diving, and wildlife safaris. Adventure and recreational companies employ guides, instructors, equipment rental staff, and safety personnel to cater to the needs of adventure-seeking tourists.
• Art and Handicrafts: Artisans and craftsmen play an important role in showcasing local culture and traditions through their creations. This includes traditional crafts, artwork, textiles, and handmade products that are popular among tourists. The demand for these products creates employment opportunities for craftsmen, artists, designers, and marketers.

These tourism-related industries add value to the overall tourism experience, providing specific goods and services that enhance the enjoyment and satisfaction of tourists. By supporting these industries, the tourism sector stimulates economic growth, fosters innovation, and creates job opportunities in diverse fields. The collaboration between the tourism industry and these related sectors is essential for a thriving and sustainable tourism ecosystem.

Role of Small and Medium-sized Enterprises (SMEs) in Tourism Employment

Small and Medium-sized Enterprises (SMEs) play a crucial role in the tourism industry, contributing significantly to job creation and economic growth. These businesses, often locally owned and operated, have a significant impact on employment opportunities within their communities. Here are some key aspects of the role of SMEs in tourism employment:

• Local Employment: SMEs in the tourism sector primarily rely on local labor, providing employment opportunities for residents in the surrounding areas. This localized approach ensures that job opportunities are available to the local community, helping to reduce unemployment rates and foster economic development at a grassroots level.
• Entrepreneurship and Innovation: SMEs often bring forth innovative ideas and unique offerings to the tourism industry. These businesses add diversity to the market, attracting different types of tourists and stimulating demand for goods and services. By encouraging entrepreneurship, SMEs contribute to job creation and economic expansion through their creative solutions and fresh perspectives.
• Supporting Local Economy: SMEs in the tourism sector have a direct and positive impact on the local economy. By sourcing products and services from local suppliers, they contribute to the growth of other industries, such as agriculture, handicrafts, and tourism-related services. This creates a network of interdependent businesses, fueling economic growth and generating employment opportunities in the wider community.
• Promoting Cultural Preservation: SMEs often focus on preserving local culture, heritage, and traditions as part of their business offerings. This includes promoting local arts, crafts, music, and traditional practices. By incorporating cultural elements into their tourism products, SMEs help to preserve and showcase the unique identity of the destination, attracting tourists who are interested in authentic and immersive experiences.
• Flexibility and Adaptability: SMEs are known for their flexibility and ability to adapt to changing market conditions. This enables them to respond quickly to evolving tourism trends and customer preferences. By staying agile, SMEs can adjust their offerings, target niche markets, and identify new areas of growth, which in turn creates employment opportunities for local talent.

The role of SMEs in tourism employment is not only essential for job creation but also for fostering sustainable and inclusive tourism development. These small and medium-sized businesses contribute to the social and economic fabric of their communities, while preserving cultural heritage and promoting innovation. Government support and policies that encourage the growth of SMEs in the tourism sector can further amplify their positive impact on employment generation and economic prosperity.

Job Diversity in the Tourism Industry

One of the remarkable aspects of the tourism industry is its job diversity, offering a wide range of employment opportunities to individuals with different skills, backgrounds, and interests. From front-line service roles to management positions and creative professions, the tourism industry provides a plethora of job options. Here are some key factors that contribute to job diversity in the tourism industry:

• Hospitality and Accommodation: The hospitality sector is a major contributor to job diversity in tourism. Within this sector, there are various job roles such as hotel management, food and beverage, housekeeping, receptionists, event planners, and more. The range of positions allows individuals to find employment based on their strengths and interests, whether it’s customer service, culinary arts, or event coordination.
• Travel and Tourism Services: The travel and tourism services sector encompasses a wide array of job opportunities. These can include travel agents, tour operators, travel consultants, reservation agents, and destination management specialists. These roles involve working closely with clients to plan itineraries, provide travel advice, and coordinate bookings, catering to the diverse needs and preferences of those seeking travel experiences.
• Outdoor and Adventure: The tourism industry offers exciting job opportunities for individuals who have a passion for outdoor activities and adventure. This can include roles such as tour guides for hiking, wildlife safaris, scuba diving instructors, ski instructors, and more. These jobs allow individuals to combine their love for adventure with their professional aspirations, providing unique and fulfilling experiences for both tourists and employees.
• Event Planning and Entertainment: Another area of job diversity in the tourism industry is event planning and entertainment. This sector offers a range of job roles such as event managers, wedding planners, conference coordinators, entertainers, and performers. These positions require creativity, organizational skills, and the ability to create unforgettable experiences for tourists and event attendees.
• Cultural and Heritage: Tourism also offers job opportunities for individuals interested in preserving and promoting cultural heritage. This includes roles such as museum curators, archaeologists, cultural tour guides, historians, and local crafts artisans. These jobs allow individuals to showcase their knowledge and passion for cultural preservation while contributing to the education and enrichment of tourists.

The diverse range of job opportunities in the tourism industry makes it an attractive field for individuals with varied interests and skill sets. Whether someone is interested in customer service, management, adventure, creativity, or cultural preservation, they can find a job within the tourism industry that aligns with their passions and career aspirations. This contributes to the overall vitality and vibrancy of the industry, creating a workforce that is diverse, talented, and dedicated to delivering exceptional experiences for tourists around the world.

Challenges and Concerns in Tourism Job Creation

While tourism creates numerous job opportunities, there are also challenges and concerns that need to be addressed to ensure sustainable job creation in the industry. These challenges can vary depending on the region and the specific tourism destination. Here are some key challenges and concerns in tourism job creation:

• Seasonality and Volatility: Many tourism destinations experience seasonality, with peak tourist seasons and low seasons. This can lead to fluctuations in demand for labor, resulting in seasonal employment and job uncertainty for those working in the industry. Finding ways to promote year-round tourism and diversify the visitor base can help mitigate this challenge.
• Skills and Training: The tourism industry requires skilled workers who can provide quality services and experiences to tourists. However, there is often a mismatch between the skills demanded by the industry and the skills possessed by the local workforce. Providing training and education programs to bridge this gap is crucial for maximizing employment opportunities and ensuring a skilled workforce.
• Low Wages and Job Insecurity: In some tourism destinations, wages for certain job roles may be relatively low, particularly in entry-level or seasonal positions. This can lead to job insecurity and limited opportunities for career advancement. Ensuring fair wages and employment contracts that provide job stability are important considerations for sustainable job creation in the tourism sector.
• Dependency on International Markets: Many tourism destinations rely heavily on international markets for visitor arrivals. However, political instability, economic downturns, natural disasters, or global crises can significantly impact tourism demand. Over-dependence on a single market can make destinations vulnerable to disruptions and create challenges in sustaining employment opportunities.
• Environmental and Cultural Impacts: The growth of tourism can sometimes have negative impacts on the environment and local cultural heritage. Overdevelopment, overcrowding, and resource depletion can damage natural attractions, while excessive tourism demand may lead to the commodification and dilution of local cultures. Balancing tourism growth with sustainability and cultural preservation is necessary to mitigate these impacts and protect employment opportunities in the long term.

Addressing these challenges requires collaboration between stakeholders, including governments, tourism boards, local communities, and industry associations. It is essential to develop sustainable tourism strategies that prioritize job creation, foster skill development, protect the environment, and promote cultural heritage. By understanding and proactively addressing these concerns, the tourism industry can continue to create meaningful and sustainable employment opportunities for communities worldwide.

Strategies to Enhance Job Creation in Tourism

Creating and enhancing job opportunities in the tourism industry requires strategic planning and implementation. Here are some effective strategies that can help boost employment in the tourism sector:

• Diversification of Tourism Products: Developing and promoting a variety of tourism products and experiences can attract a diverse range of tourists, thereby stimulating demand and creating job opportunities in different sectors. This can include ecotourism, adventure tourism, cultural tourism, culinary tourism, and more.
• Sustainable Tourism Practices: Embracing sustainable tourism practices not only helps preserve the environment and local culture but also contributes to job creation. Investing in eco-friendly initiatives, supporting local artisans and producers, and promoting responsible tourism can attract conscious travelers and generate employment opportunities tied to sustainable practices.
• Capacity Building and Skills Development: Investing in training programs and skill development initiatives for individuals working in the tourism industry is crucial. This includes providing vocational training, language proficiency courses, and customer service workshops. Enhancing the skillsets of the workforce ensures professionalism and quality services, leading to higher job satisfaction and improved career prospects.
• Public-Private Partnerships: Collaboration between public sector organizations, private enterprises, and local communities plays a significant role in job creation. Joint initiatives can support the development of infrastructure, facilitate access to funding, and promote destination marketing campaigns, ultimately driving tourism growth and employment opportunities.
• Community-Based Tourism: Empowering local communities to participate in tourism activities can create employment at the grassroots level. Community-based tourism initiatives allow locals to provide authentic experiences, share their culture, and showcase their talents. This can lead to the creation of various job roles, from tour guides and homestay hosts to cultural performers and artisans.
• Promotion of Domestic Tourism: Encouraging domestic tourism can help mitigate the impact of seasonality and dependency on international markets. Government campaigns, incentives, and special promotions can incentivize locals to explore their own country, contributing to increased tourism demand and job creation.

Furthermore, fostering an enabling business environment, improving infrastructure, and streamlining regulatory processes can attract investments in the tourism sector, leading to business expansion and job creation. The active involvement of stakeholders, including governments, tourism organizations, and local communities, is crucial to implementing these strategies effectively and ensuring sustainable job growth in the tourism industry.

The tourism industry serves as a catalyst for job creation, offering a diverse range of employment opportunities across various sectors. From direct roles in hospitality and tour operations to indirect employment in related industries, tourism plays a vital role in contributing to global job growth and economic development.

SMEs, with their entrepreneurial spirit and innovation, play a significant role in tourism employment, providing localized opportunities and fostering community integration. The industry’s job diversity allows individuals to find fulfilling careers aligned with their interests and skills, whether it be in hospitality, adventure tourism, cultural preservation, or event planning.

By embracing these strategies and prioritizing sustainable practices, the tourism industry can maximize employment opportunities while preserving natural and cultural heritage for future generations. Governments, industry stakeholders, and local communities must work together to create an enabling environment that fosters growth, supports entrepreneurship, and empowers communities.

As we look to the future, it is essential to prioritize job creation in the tourism industry, recognizing its potential to drive economic prosperity and improve livelihoods. By investing in skills development, promoting sustainable practices, and cultivating diverse tourism products, we can ensure that the tourism industry continues to be a powerful engine for job creation, economic growth, and sustainable development worldwide.

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