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Exercise a high degree of caution in Indonesia overall due to security risks.

Higher levels apply in some areas.

Indonesia

Indonesia (PDF 699.19 KB)

Asia (PDF 2.21 MB)

Local emergency contacts

Fire services, ambulance and rescue services, medical emergencies.

Call 110 or 112.

Tourist Police, Bali

Call (+0361) 759 687.

Tourist Police, Jakarta

Call (+201) 526 4073.

Advice levels

Exercise a high degree of caution in Indonesia overall.

Reconsider your need to travel to the provinces of Papua (Papua), Papua Highlands (Papua Pegunungan), Central Papua (Papua Tengah) and South Papua (Papua Selatan).

Reconsider your need to travel  to the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan due to the risk of serious security incidents or demonstrations that may turn violent.

  • There's an ongoing risk of terrorist attack in Indonesia. Be alert to possible threats. Take official warnings seriously and follow the advice of local authorities. Popular tourist areas may be the target of terrorist attacks.
  • Public protests and events that draw large groups of people occur regularly and can turn violent with little notice. Expect traffic delays and restricted access to locations if there are protests. Avoid protests and demonstrations and monitor local media for the latest updates.
  • Many of Indonesia's volcanoes are active and can erupt without warning. Adhere to exclusion zones around volcanoes, which can change at short notice, and follow the advice of local authorities. Domestic and international flights can be disrupted. Monitor Indonesia's  Volcano Observatory Notice  for the latest volcanic activity (Bahasa Indonesia and English),  Global Disaster Alert and Coordination System  and the  Volcanic Ash Advisory Centre  for updates. 
  • There's been tension, including demonstrations and violence, in certain towns in the provinces of Papua,   Papua Pegunungan, Papua Tengah and Papua Selatan in recent years. Armed groups have stated that they're targeting foreigners, including Australians. Our ability to provide consular support in these provinces is limited. Armed groups have shot at aircraft, including commercial planes, in remote airports in Papua Pegunungan and Papua Tengah provinces.
  • Petty and violent crime occurs in Indonesia. Opportunistic crime, such as pickpocketing occurs. Drinks may be spiked or mixed with toxic substances. Crimes involving taxis and taxi drivers occur. Solo women are at higher risk. Be alert in taxis, public transport, crowds, bars and nightclubs.
  • Legal disputes over real estate are common, including in Bali. Before entering into an agreement or providing financial details, do your research and get legal advice.
  • Natural disasters such as severe weather, floods, landslides, earthquakes, volcanic eruptions and tsunamis occur regularly. Weather conditions can change quickly during the wet season (October – April). Regularly check weather reports, monitor media and speak to your travel provider before continuing with planned activities. Follow the advice of local authorities.
  • When undertaking adventure activities, ensure that functioning safety equipment is available, that you have travel insurance and that your policy covers you for these activities.

Full travel advice: Safety

  • The standard of medical facilities in Indonesia is generally lower than in Australia. Many regional hospitals only provide basic facilities.
  • Some medications, including prescription medications, drugs for attention deficit hyperactivity disorder (ADHD), all cannabis-based products including medicinal cannabis, cannabis-based oils and creams, hemp-based products, CBD, THC, hash and edibles, are illegal in Indonesia. Harsh penalties, such as arrest and jail time, can apply even if you have a prescription. Make sure your  medication is legal in Indonesia .
  • Purchasing prescription medication online or over the counter in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller before your purchase.

Full travel advice: Health

  • Indonesia has revised its criminal code, which includes penalties for cohabitation and sex outside of marriage. These revisions will not come into force until January 2026.
  • Penalties for drug offences include heavy fines, long prison sentences and the death penalty. Police target tourist destinations. 
  • Some medications are illegal in Indonesia. Harsh penalties can apply even if you have a prescription. It is also illegal to purchase prescription medications online or over the counter without an Indonesian prescription. Ensure you have a valid Indonesian prescription. See ' Health '.

The death penalty exists for some crimes in Indonesia.

  • Standards of dress and behaviour are conservative in many parts of Indonesia. Learn about local customs. Take care not to offend.
  • Aceh province upholds aspects of sharia law. Sharia law applies to everyone, including travellers. Inform yourself about the laws, and be careful not to offend or break local laws. If in doubt, seek local advice.

Full travel advice: Local laws

  • The Bali Provincial Government has introduced a new tourist levy of IDR 150,000 per person to foreign tourists entering Bali. The tourist levy is separate from the e-Visa on Arrival or the Visa on Arrival. Cashless payments can be made online prior to travel or on arrival at designated payment counters at Bali's airport and seaport. See the  Bali Provincial Government's  official website and  FAQs  for further information.
  • If you're travelling to Indonesia for tourism, official government duties or business meetings, you can  apply for an e-Visa on Arrival (e-VOA)  online at least 48 hours before your travel to Indonesia. This also applies if you're transiting through Indonesia at international airports, seaports and land crossings. You can get a Visa on Arrival (VOA) at some international airports, seaports or land crossings.
  • To apply for the e-VOA or VOA, you must have an ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter (we also recommend having at least 6 months of passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel) and a return or onward flight booking to another country.
  • You may need to apply for a visa in advance to enter Indonesia for purposes not covered by the e-VOA or VOA. Check the latest entry requirements with your travel provider or an  Embassy or Consulate of Indonesia  before travel. Entry, exit and transit conditions can change at short notice. Monitor media for the latest updates. 
  • You'll be required to complete an  e-customs declaration  for arrival. You can complete this within 3 days of departure to Indonesia.
  • Travel requirements may change at short notice, including travel to Bali and Jakarta by air, land or sea. Contact your travel provider and monitor media for up-to-date details.

Full travel advice: Travel

Local contacts

  • The Consular Services Charter tells you what the Australian Government can and can't do to help when you're overseas.
  • For consular help, contact the Australian Embassy, Jakarta , the Australian Consulate-General, Bali , the Australian Consulate-General, Makassar or the Australian Consulate-General, Surabaya .
  • To stay up to date with local information, follow the Embassy's social media accounts.

Full travel advice: Local contacts

Full advice

The terrorist threat in Indonesia is ongoing. Attacks could happen anywhere and anytime. This includes places that foreigners visit.

Be alert to possible threats. Take official warnings seriously and follow the advice of local authorities. Remain respectful of religious and local customs.

Indonesian authorities continue to investigate and disrupt terrorist groups in Indonesia, including Bali.

Terrorist attacks are motivated by extreme beliefs. Both local grievances as well as events in other parts of the world could motivate extremists in Indonesia towards violence.

Recent terrorist attacks

In December 2022, an explosion occurred at a police station in Bandung, Jawa Barat, killing 2 and injuring 11.

In March 2021, 2 suicide bombers attacked a church in Makassar, injuring dozens.

In the past, police have said that terrorist suspects remain at large and may seek Western targets.

Indonesian security agencies continue to conduct operations against terrorist groups.

Terrorists in Indonesia may carry out small-scale violent attacks with little or no warning.

Be alert in places of worship, especially during periods of religious significance.

Terrorists have targeted places of worship in:

As well as places of worship, other possible targets by terrorists include:

  • Indonesian government facilities, premises and symbols associated with the Indonesian Government
  • police stations and checkpoints
  • bars, nightclubs, cafes and restaurants
  • cinemas and theatres
  • shopping centres, public transport and transport hubs
  • airports and airlines
  • clubs, including sporting clubs
  • tourist areas and attractions, tour buses and tour groups
  • outdoor recreation events

Supporters have committed additional acts of violence in response to high-profile extremists being detained or killed.

To protect yourself during a terrorist attack:

  • leave the area as soon as it's safe
  • follow the advice of local authorities
  • don't gather in a group after an attack
  • don't gather in a group if you're evacuated from a building

Security remains at a high level at:

  • the Australian Embassy in Jakarta
  • the Consulates-General in Bali, Makassar and Surabaya

More information:

Civil unrest and political tension

Most events are announced before they happen; however, protests may occur with little or no notice.

Protests and events are often held near major government buildings and embassies in Jakarta, including the Australian Embassy.

Protests may also occur at any of Australia's Consulates-General in Surabaya, Bali and Makassar, at government buildings, or the offices of international organisations in Indonesia.

You can expect traffic delays and restricted access to locations if there are protests.

Phone or email ahead for an appointment before going to the Embassy or the Consulates-General (see  Local contacts ).

Demonstrations and acts of violence can happen when courts try and sentence extremists.

Conflict between different communities can sometimes occur, including in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Our ability to provide consular support in these provinces is limited.

Local violence can also be directed at minority groups in other parts of Indonesia, including in Java.

If you're found to endanger security or public order, you may be prosecuted under Indonesia's Immigration laws, which may result in imprisonment or deportation.

To protect yourself from possible violence:

  • avoid protests and demonstrations
  • monitor local media for the latest security updates
  • plan your activities to avoid potential unrest on significant dates
  • be prepared to change your travel plans
  • Demonstrations and civil unrest

Armed conflict

The provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan experience regular violent clashes involving armed groups, civilians, Indonesian police, and the military. Armed groups have stated that they are targeting foreigners, including Australians. Our ability to provide consular support in these provinces is limited.

Many people have been killed and injured in clashes. This includes members of security forces, armed groups and civilians. Violent attacks have occurred in several areas of these provinces, including in and around Jayapura. There's a risk of more attacks.

On 23 February 2023, a riot broke out in Wamena, Papua Pegunungan, when a crowd attacked Indonesian security personnel following the arrest of two people accused of child kidnapping. 12 civilians and rioters were killed.

Violent attacks have occurred around the Freeport Mine in Papua Tengah.

Armed groups have:

  • taken a New Zealand pilot hostage in Paro, Papua Pegunungan
  • shot at aircraft, including commercial planes, at Beoga airport in Pupua Tengah province and Nop Goliat Dekai airport in Papua Pegunungan province. 
  • killed people in attacks, including one Australian
  • attacked vehicles using the road between Grasberg and Timika
  • killed people in violent attacks in Puncak Jaya District, Papua Tengah
  • more attacks are possible and could target infrastructure and national institutions.

A range of crimes, including violent crime, occur in Indonesia. Crimes can happen in popular tourist locations in Bali.

To protect yourself from crime:

  • be aware of your surroundings
  • be alert in crowds
  • understand the potential crime risks

Theft, robbery  and bag and phone snatching have occurred. These crimes can sometimes involve violence. Opportunistic crime such as pickpocketing occurs.

Be careful of thieves:

  • on motorcycles targeting pedestrians
  • in upmarket shopping malls
  • in crowded public transport
  • at traffic lights targeting people in stopped cars
  • at bars and nightclubs
  • when entering accommodation, including villas in Bali

Keep bags and valuables out of sight in vehicles.

If you're travelling on foot, walk:

  • on footpaths
  • away from the curb
  • with your bag held away from traffic

Sexual assault

If you're a victim of sexual assault :

  • get immediate medical assistance. If you have any doubts about seeking medical assistance after a sexual assault, contact your nearest Australian Embassy or Consulate in Indonesia (see  Local contacts ) as quickly as possible.
  • make a full statement to local police, in person, so they can conduct a criminal investigation. You may wish to seek consular help before you visit the police station. Contact your nearest Australian Embassy or Consulate (see  Local contacts ).

Local police can only investigate a crime after you've left Indonesia if you've reported it.

Your sworn statement, or statements by witnesses, can be used as evidence in criminal court proceedings.

You don't always need to be in Indonesia for trial. Neither do witnesses who live outside of Indonesia.

Counselling support

Should you wish to speak to a counsellor, you can call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your nearest Australian Embassy or Consulate (see  Local contacts ). They can connect you to counselling hotlines and services.

  • Reducing the risk of sexual assault

Bars and nightclubs

Be alert in bars and nightclubs. Drink-spiking and snatching of valuables may occur if you're not alert.

Drinks may be contaminated with drugs or toxic substances. See  Health .

Don't leave your food or drinks unattended.

Never accept drinks, food, gum, cigarettes, vapes or e-cigarettes from people you've just met.

  • Partying safely

Credit card and ATM fraud

Credit card, online banking and ATM fraud occurs in Indonesia.

Check your bank statements.

Make sure your bank doesn't block your cards. Tell your bank you'll be visiting Indonesia.

Never let your card out of your sight. This includes when you pay in restaurants.

Shield your PIN from sight.

Some vendors install hidden cameras and use card skimmers.

Don’t click on unknown links in WhatsApp or mobile phone text messages, particularly if your phone is linked to mobile banking.

Use ATMs at controlled and secure places, such as:

  • shopping centres

Scams and confidence tricks

Beware of scams and confidence tricks.

Only exchange money at authorised money changers. Authorised money changers can also be found on the  Bali Foreign Exchange website . Unauthorised money changers have been known to scam foreign tourists in Bali and elsewhere.

All types of gambling are illegal in Indonesia.

Australians have lost large sums of money in card game scams run by organised gambling gangs, particularly in Bali. See Local laws

Some tourists have been robbed or planted with drugs after taking new acquaintances back to their hotel rooms. In some cases, their drinks were spiked.

Legal disputes over the purchase of real estate are common, including in Bali, involving:

  • holiday clubs and resorts
  • timeshare schemes

Before entering into an agreement or providing financial details:

  • thoroughly research the proposal
  • get legal advice and know your rights, especially before you sign any documents

Using taxis

Only use licensed official metered taxis. Crimes involving unregistered taxis include:

  • taxis departing before the passenger can take their baggage from the vehicle
  • taxi drivers robbing or temporarily holding passengers, including in urban areas
  • taxi drivers forcing passengers to withdraw money at ATMs before releasing them

Lone female travellers are at higher risk of crime.

If you're in an incident involving a taxi, leave the taxi and the immediate area if it's safe to do so.

To protect yourself from overcharging and scams:

  • only travel in licensed taxis with signage, a "taxi" roof sign and meters working
  • ensure the driver's identification card is visible
  • book via your phone, on an official taxi company mobile app, from inside an airport, or at stands at major hotels

See Travel .

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you're connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth.

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media.

  • Cyber security when travelling overseas

Kidnapping occurs across the world with political, ideological and criminal motives. Foreigners, including Australians, have been kidnapped overseas while travelling. Kidnaps can happen anywhere, anytime, including destinations that are typically at lower risk. 

On 7 February 2023, a New Zealand pilot was taken hostage by an armed group in Paro, Papua Pegunungan.

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

Adventure activities

Many businesses don't follow safety and maintenance standards. This includes transport and tour operators, water sports providers, hotels, restaurants and shops.

It may affect adventure activities, such as:

  • bungee jumping
  • scuba diving and snorkelling 
  • chairlift or gondola rides

In the past, Australians have been seriously injured or died while participating in adventure activities. If you require intensive care medical treatment, emergency surgery or medical evacuation. The Australian Government won't pay for these costs.

If you plan to do an adventure activity :

  • check if your travel insurance policy covers it
  • ask about safety, search and rescue procedures
  • ask about and insist on minimum safety requirements
  • always use available safety gear, such as life jackets or seatbelts
  • check with your travel provider on vessel capacity limits before embarking on sea, land or air travel
  • check weather and ocean conditions, and whether the vessel has had any mechanical issues, on the day and before continuing with water activities or sea travel
  • check where the nearest medical facilities are

If proper safety equipment isn't available or you're unsure of the provider's safety or maintenance procedures, use another provider.

Trekking and climbing

Some mountain treks suit only experienced climbers. Travel with a guide and check the level of difficulty beforehand.

Many trekking options may be on or around an active volcano. Many of Indonesia's volcanoes are active and can erupt without warning. Volcanic and seismic activity may continue for some time. Adhere to exclusion zones around volcanoes, which can change at short notice, and follow the advice of local authorities. If you're planning to travel to an area near an active volcano, check with local authorities before climbing and check:

  • Bureau of Meteorology  Volcanic Ash Advisory Centre  
  • MAGMA Indonesia  (Bahasa Indonesia) for daily updates on status and alert levels
  • National Disaster Management Authority (BNPB)  (Bahasa Indonesia)
  • Global Disaster Alert and Coordination System

Swimming safety

People have drowned in coastal areas, including in Bali, due to rough seas, strong currents, or from swimming, snorkelling or scuba diving in areas where there is frequent passage of boats, resulting in collisions.

Local beach rescue services may not be of the same standard as in Australia.

Saltwater crocodiles are in rivers throughout Indonesia. Avoid swimming around river estuaries and seek local advice in other locations. 

If you plan to spend time in or on the water:

  • regularly check weather reports as sea conditions can change rapidly
  • take warnings seriously
  • check media and local sources for information about potential dangers
  • speak to your travel provider about safety equipment and weather conditions before continuing with planned activities
  • take a friend or family member with you when you undertake swimming or water activities
  • be careful when swimming, snorkelling or scuba diving near motor-powered boats or where there is frequent passage of boats
  • ensure you have travel insurance and that your policy covers you for planned activities

Ensure you have travel insurance and that your policy covers you for planned activities.

Climate and natural disasters

Indonesia experiences natural disasters and severe weather , including:

  • landslides and mudslides
  • volcanic eruptions
  • earthquakes
  • storms resulting in turbulent sea conditions
  • tsunamis and high wave events

If there's a natural disaster or severe weather:

  • always carry your passport in a waterproof bag
  • keep in contact with family and friends
  • check the media and local sources for information
  • don't undertake sea, land or air travel if it's not safe to do so
  • Indonesian Meteorology, Climatology and Geophysics Agency (BMKG)  (English and Bahasa Indonesia)
  • BMKG Multi-Hazard Early Warning System app  (English and Bahasa Indonesia) 

Floods and mudslides

Floods , landslides and mudslides occur regularly during the wet season from October to April, with some severe events resulting in injury, displacement, death or damaged infrastructure.

Heavy rains can cause significant flooding in urban areas, including the greater Jakarta region, causing disruption to transportation. Monitor the local media for updates.

Walking and driving in flooded areas can be dangerous. Flood waters may hide uncovered drainage ditches.

Volcanic activity may escalate with little or no notice, leading to flight disruptions and airport closures, including in surrounding provinces. Contact your airline for the latest flight information. 

There are 147 volcanoes in Indonesia. 76 of them are active volcanoes and could erupt at any time.

Volcanic alert levels and exclusion zones may rise quickly. You may be ordered to evacuate at short notice. Volcanic activity can disrupt domestic and international flights. There are 4 volcano alert levels in Indonesia; 1 - normal, 2 - advisory, 3 - watch, 4 - warning.

Before you travel to areas that are prone to volcanic activity, monitor media and ensure you read the Indonesian Government's latest advice on current volcanic activity, including:

  • Volcanic Activity Report  by Indonesia's Multiplatform Application for Geohazard Mitigation and Assessment (MAGMA) (Bahasa Indonesia)
  • Volcano Activity and Observatory Notices  (English and Bahasa Indonesia)
  • MAGMA Indonesia Map of Latest Volcano Levels and Climate Information  (Bahasa Indonesia)
  • Bureau of Meteorology's  Volcanic Ash Advisory Centre

If there's volcanic activity:

  • avoid the area
  • take official warnings seriously and adhere to exclusion zones
  • follow the instructions and advice of local authorities
  • follow evacuation orders
  • read our advice on Volcanic eruptions while travelling

Volcanic ash can cause breathing difficulties. The risk is higher for people with chronic respiratory illnesses, including:

Recent and frequent volcanic activity has included:

  • Mount Ile Lewetolok in East Nusa Tenggara (Nusa Tenggara Timur)
  • Mount Lewotobi Laki Laki in East Flores Regency, Nusa Tenggara Timur
  • Mount Marapi in West Sumatra
  • Mount Anak Krakatau, to the south of Sumatra
  • Mount Merapi, near Yogyakarta
  • Mt Dukono in North Sulawesi
  • Mount Semeru, near Malang, East Java
  • Mount Agung in Bali
  • Mount Sinabung in North Sumatra

Some trekking routes are on or near active volcanoes, including Mount Agung and Mount Batur in Bali, Mount Marapi in West Sumatra, Mount Merapi near Yogyakarta, Mount Rinjani in Lombok, Mount Bromo and Mount Ijen in East Java. See 'Trekking and climbing'.

If you're planning to travel to an area near an active volcano, make sure you have comprehensive travel insurance and check if any restrictions apply.

If a volcanic eruption occurs:

  • make a backup plan in case you're affected
  • contact your airline or travel insurer to confirm flight schedules and get help
  • keep in touch with family and friends
  • Learn more about  volcanic eruptions  (Geoscience Australia)
  • See practical advice and information about  volcanic eruptions  (US CDC)
  • See worldwide  volcanic activity reports  in real-time (GDACS)

Earthquakes

Indonesia is in an active earthquake region. It has a high level of earthquake activity, that sometimes triggers tsunamis.

There are approximately 4,000 earthquakes across Indonesia every year. Around 70 to 100 of these are over 5.5 magnitude.

Earthquakes can cause death, injury and significant damage to infrastructure.

Strong earthquakes can occur anywhere in Indonesia. They are less common in Kalimantan and south-west Sulawesi.

To stay safe during an earthquake:

  • know the emergency plans at your accommodation
  • take precautions to avoid exposure to debris and hazardous materials, including asbestos
  • MAGMA Indonesia  (Bahasa Indonesia)
  • Indonesia's Meteorology, Climatology and Geophysics Agency  (Bahasa Indonesia) or BMKG Multi-Hazard Early Warning System app (English and Indonesia)
  • Indonesia's Centre for Volcanology and Geological Disaster Mitigation  (Bahasa Indonesia)
  • US Federal Emergency Management Agency advice on what to do before, during and after an earthquake  (English)

Forest fires and smoke haze

During the dry season in April to November, widespread forest fires can cause smoke haze resulting in poor air quality across parts of Indonesia, particularly the Riau Islands, central Sumatra and Kalimantan.

Smoke haze could affect your health and travel plans.

Keep up to date with local information and seek medical advice on appropriate precautions.

  • ASEAN Regional Haze Situation
  • Smartraveller advice on Bushfires

Tsunamis and high wave events

The Indian and Pacific Oceans experience more frequent, large and destructive tsunamis than other parts of the world.

There are many large earthquakes along major tectonic plate boundaries and ocean trenches.

High wave events can happen throughout coastal regions and between islands. They're caused by strong weather conditions and storms.

If you plan to surf, undertake water activities or travel by sea, check local conditions regularly.

If there’s a tsunami or high wave event: 

  • don't travel by sea if it's not safe to do so
  • Indonesia Tsunami Early Warning Centre  issues warnings when a potential tsunami with significant impact is expected
  • Indonesia's Meteorology, Climatology and Geophysics Agency  with the latest list of earthquakes with a magnitude greater than 5.0 on the Richter scale (Bahasa Indonesia) or  BMKG Multi-Hazard Early Warning System app  (English and Bahasa Indonesia)
  • US Federal Emergency Management Agency page  on what to do before, during and after an earthquake

Piracy occurs in the coastal areas of Indonesia.

The  International Maritime Bureau (IMB)  issues weekly piracy reports.

If you decide to travel by boat in these regions:

  • check  IMB piracy  reports
  • get local advice
  • arrange security measures
  • Travelling by boat
  • Going on a cruise
  • International Maritime Bureau

Travel insurance

Get comprehensive travel insurance before you leave. 

Your policy needs to cover all overseas medical costs, including emergency treatment and medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

Before you travel, confirm:

  • what activities and care your policy covers
  • that your insurance covers you for the whole time you'll be away, including on all forms of transport you plan to take
  • whether it covers medical evacuation in the event of hospitalisation or injury
  • any exclusions to your policy

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

  • have a basic health check-up
  • ask if your travel plans may affect your health
  • plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

  • General health advice
  • Healthy holiday tips  (Healthdirect Australia)

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

Some drugs used to treat attention deficit hyperactivity disorder (ADHD) are illegal in Indonesia.

If you plan to bring over-the-counter or prescription medication, check if it's legal in Indonesia by contacting the  Indonesian Embassy in Canberra  well in advance of your planned travel. Take enough legal medicine for your trip and carry it in its original packaging. Purchasing prescription medication online in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller prior to your purchase.

Carry a copy of your prescription and a letter from your doctor stating:

  • what the medicine is
  • your required dosage
  • that it's for medical treatment or use

If you're caught with illegal medicine, you could face detention, fines or harsher penalties. You could face charges even if an Australian doctor prescribed the medication.

Ask the Indonesian Embassy in Canberra for advice before you travel.

Medicinal cannabis and cannabis-based products

Cannabis-based products such as cannabis oil and creams, hemp, CBD, THC, hash and edibles remain illegal in Indonesia, including for medicinal purposes. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

  • Medications

Health Risks

Critical care for Australians who become seriously ill, including in Bali, is significantly below the standard available in Australia. Medical evacuation may not be possible.

The Australian Government cannot guarantee your access to hospitals and other health services in Indonesia. 

Medical evacuation to Australia for medical conditions, is possible but is very expensive and may not be covered by travel insurance. Check your policy before you travel.

Ban on sale of liquid/syrup medication

The Indonesian Ministry of Health (MoH) has advised local health workers and pharmacists to stop selling liquid/syrup medication, including commonly used medications containing paracetamol and cough syrups. MoH and the Indonesian Paediatrician Association (IDAI) received reports of a sharp increase in cases of Atypical Progressive Acute Kidney Injury (AKI) in children , especially under the age of 5 years.

Insect-borne illnesses

Insect-borne illnesses are common throughout the year.

To protect yourself from disease:

  • research your destination
  • ask locals for advice
  • make sure your accommodation is mosquito-proof
  • use insect repellent
  • wear long, loose, light-coloured clothing

Dengue  occurs throughout Indonesia, including Bali, Jakarta and other major cities.

Dengue is common during the rainy season.

Australian health authorities have reported an increase in dengue infections in people returning from Bali in recent years.

Consult your travel doctor for further information on available vaccines and their suitability for your individual circumstances.

Zika virus  can occur in Indonesia.

Protect yourself from mosquito bites.

The  Australian Department of Health and Aged Care  advises pregnant women to:

  • discuss any travel plans with their doctor
  • consider deferring non-essential travel to affected areas

Malaria , including chloroquine-resistant strains, is widespread in rural areas, particularly in the provinces of Papua, Papua Pegunungan, Papua Tengah, Papua Selatan, Papua Barat Daya, Papua Barat, Maluku and Nusa Tenggara Timur. There is no malaria transmission in Jakarta.

  • Consider taking medicine to prevent malaria.

Japanese encephalitis and filariasis

Japanese encephalitis  and  filariasis  occur in Indonesia, especially in rural agricultural areas.

Japanese encephalitis has been present in Australian travellers returning from Indonesia, including Bali.

Vaccination is recommended for certain groups of travellers. 

  • Infectious diseases

Drink poisoning

People have been poisoned by alcoholic drinks contaminated with harmful substances, including methanol and arak (a traditional rice-based spirit). Locals and foreigners, including Australians, have died or become seriously ill from poisoned drinks.

Cases of drink poisoning have been reported in Bali and Lombok.

Contaminated drinks have included:

  • local spirits
  • spirit-based drinks, such as cocktails
  • brand name alcohol

To protect yourself from drink poisoning:

  • consider the risks when drinking alcoholic beverages
  • be careful drinking cocktails and drinks made with spirits
  • drink only at reputable licensed premises
  • avoid home-made alcoholic drinks

Labels on bottles aren't always accurate.

Symptoms of methanol poisoning can be similar to drinking too much. However, they are usually stronger.

Symptoms of methanol poisoning include:

  • vision problems

Vision problems may include:

  • blindness, blurred or snowfield vision
  • changes in colour perception
  • difficulty looking at bright lights
  • dilated pupils
  • flashes of light
  • tunnel vision

If you suspect that you or someone you're travelling with may have been poisoned, act quickly. Urgent medical attention could save your life or save you from permanent disability.

Report suspected cases of methanol poisoning to the Indonesian police.

Magic mushrooms

Don't consume magic mushrooms. They're illegal.

Australians have become sick or injured after taking magic mushrooms.

Australians have been in trouble with local police after taking magic mushrooms, particularly in Bali.

Magic mushrooms can cause major health problems, including:

  • erratic behaviour
  • severe hallucinations

Rabies is a risk throughout Indonesia, especially in:

  • Nusa Tenggara Timur, including Labuan Bajo
  • South Sulawesi
  • West Kalimantan
  • Nias, off the west coast of Sumatra

To protect yourself from rabies:

  • avoid direct contact with dogs
  • don't feed or pat animals
  • avoid contact with other animals, including bats and monkeys.

Talk to your doctor about getting a pre-exposure rabies vaccination. 

If bitten or scratched by an animal:

  • immediately use soap and water to wash the wound thoroughly for 15 minutes
  • seek urgent medical attention.

Rabies treatment in Indonesia may be limited, including the rabies vaccine and immunoglobulin availability. If you're bitten, you may need to return to Australia or travel to another country for immediate treatment.

You're at risk of contracting rabies if you visit a market where live animals and fresh food are sold because:

  • live rabies-positive dogs may be present
  • rabies-positive dog meat may be sold as food

Selling dog meat for human consumption is a breach of government disease control regulations.

Avoid contact with monkeys, even in places where you're encouraged to interact with them. This includes:

  • popular markets
  • tourist destinations
  • sanctuaries

Legionnaires' disease

Cases of Legionnaires' disease have been reported in people who have travelled to Bali. Travellers who are unwell with flu-like symptoms within 10 days of returning from Bali are advised to consult their GPs.

  • Legionnaires' disease warning for Bali travellers  (Western Australian Government Department of Health) 
  • Legionnaires’ disease  (Better Health Channel, Victorian Government Department of Health)
  • Legionnaires' disease  (World Health Organization)

Cases of poliovirus (type 1) have been reported in the provinces of Papua, Papua Pegunungan, Papua Tengah and Papua Selatan. Poliovirus (type 2) cases have been reported in the provinces of Aceh, East, West and Central Java. There may be unreported cases in other provinces in Indonesia.

Ensure that you're vaccinated against polio.

  • Factsheet on poliovirus types  (World Health Organization)
  • Health emergencies information for Indonesia  (World Health Organization)

Periodic outbreaks of measles continue to be reported in Indonesia, including Bali.

You need 2 doses of vaccine 4 weeks apart to be fully vaccinated against measles.

If you have symptoms of measles, seek medical attention.

Measles is highly infectious. Call before attending a healthcare facility.

Nipah Virus and Yellow Fever

There are no cases of  Nipah virus  or  Yellow Fever  in Indonesia. You may be temperature checked on arrival at international and domestic airports. If you have fever symptoms, you may be referred to the airport clinic for further tests and asked to seek medical treatment. See your doctor or travel clinic before you travel to plan any vaccinations you need.

HIV/AIDS is a risk for travellers. Take steps to reduce your risk of exposure to the virus.

Other health risks

Waterborne, foodborne, parasitic and other infectious diseases are widespread. These include:

  • tuberculosis

Serious outbreaks sometimes occur.

To protect yourself from illness:

  • boil drinking water or drink bottled water
  • avoid ice cubes
  • avoid raw food, such as salads

To minimise the risk of food poisoning, only eat meat from reputable suppliers.

Seek urgent medical attention if you suspect food poisoning or have a fever or diarrhoea.

Seafood toxins

You can become sick from naturally occurring seafood toxins, including:

  • ciguatera fish poisoning
  • scombroid (histamine fish poisoning)
  • toxins in shellfish

Avoid temporary black henna tattoos. The dye often causes serious skin reactions.

Before you get any tattoo, check the hygiene and safety of your tattoo provider.

Medical care

Medical facilities.

The standard of medical facilities in Indonesia is generally lower than Australia. Many regional hospitals only provide basic facilities.

Hospitals expect families to provide support to patients, including all financial support.

Psychiatric and psychological services are limited in Indonesia. Hospital staff may use physical restraints on patients.

When diving in Indonesia, there is a risk that you may experience decompression illness. An illness may occur when a diver ascends to the water surface too quickly and may have severe consequences. Understand the risks before you dive. 

Decompression chambers are available in various areas, including the following locations:

  • Bali's Sanglah General Hospital
  • Siloam Hospital in Labuan Bajo
  • Hospitals in Jakarta, Balikpapan, Bintan, Medan, Makassar, Raja Ampat (Waisai), Maluku, Tual and Manado near popular dive sites 

Before admitting patients, hospitals usually need:

  • guarantee of payment from the patient or their next of kin (family or friend)
  • confirmation of medical insurance
  • deposit payment 

There's no reciprocal healthcare agreement between Australia and Indonesia. 

The Australian Government cannot provide guarantee of payment, confirmation of medical insurance or a deposit payment for services.

If you become seriously ill or injured, you may need to be evacuated to a place with better care. Medical evacuation can be very expensive. Check your insurance policy before you travel. The Australian Government won't pay for these costs. It's best to check with your travel provider on the location and functionality of decompression chambers and other medical facilities available in the area before undertaking remote travel.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

Indonesian Parliament has passed revisions to its criminal code, which includes penalties for cohabitation and sex outside of marriage. These revisions will not come into force until January 2026.

Indonesia has signed into law revisions to the Electronic and Information Transactions Law (ITE Law). Tough penalties apply for defamation, hate speech, spreading hoaxes and uploading immoral content to the Internet. The law applies both within and outside Indonesia.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter . But we can't get you out of trouble or out of jail.

  • Arrested or jailed

Penalties for drug offences are severe. They include the death penalty.

You may face heavy fines or jail for consuming or possessing even small amounts of drugs, including marijuana. Cannabis-based products such as cannabis oil and cream, hemp, CBD, THC, hash and edibles remain illegal in Indonesia, including for medicinal purposes. A medical prescription does not make it legal. If you take such products to Indonesia or purchase or use them in Indonesia, you can be arrested and face imprisonment, fines, deportation or the death penalty.

Some prescription medications that are available in Australia are illegal in Indonesia. Purchasing prescription medication online or over the counter in Indonesia without an Indonesian prescription is illegal. Ensure you provide a valid prescription from an Indonesian doctor before purchasing prescription medication and confirm that it's accepted by the seller before your purchase.

Magic mushrooms are illegal. Indonesian police work to prevent their distribution.

Police target illegal drug use and possession across Indonesia. Police often target popular places and venues in Bali, Lombok and Jakarta.

  • Carrying or using drugs

Local labour laws can change at short notice. This can affect expatriate workers.

Under Indonesian law, you must always carry identification. For example, your:

  • Australian passport; and
  • Resident's Stay Permit (if applicable)

Gambling is illegal.

Property laws are strict, seek legal advice before acquiring property in Indonesia.

It's sometimes illegal to take photographs in Indonesia. Obey signs banning photography. If in doubt, get advice from local officials. See Safety .

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

  • Staying within the law and respecting customs

Local customs

Standards of dress and behaviour are conservative in many parts of Indonesia. Take care not to offend.

Find out what customs apply at your destination.

If in doubt, seek local advice.

LGBTQIA+ information

Same-sex relationships are legal in Indonesia, except in the province of Aceh. Same-sex relationships in Aceh may attract corporal punishment. Visible displays of same sex relationships could draw unwanted attention.

Some laws and regulations can be applied in a way that discriminates against the LGBTI community, including for pornography and prostitution.

  • Advice for LGBTI travellers

The Islamic holiday month of Ramadan  is observed in Indonesia. Respect religious and cultural customs and laws at this time.

During Ramadan, eating, drinking and smoking may be illegal in public during this time. If you're not fasting, avoid these activities around people who are. Seek local advice to avoid offence and follow the advice of local authorities.

Explore our Ramadan page to learn more, including dates for Ramadan.

Aceh is governed as a special territory, not a province, and has a degree of special autonomy.

Some aspects of sharia law are upheld. This includes regulations and punishments that don't apply in other parts of Indonesia.

Local sharia police enforce sharia law.

Sharia law applies to anyone in Aceh, including:

  • foreigners (expats and travellers)
  • non-Muslims

Sharia law doesn't allow:

  • drinking alcohol
  • prostitution
  • same-sex relationships
  • extra-marital sex
  • co-habitation before marriage

It also requires a conservative standard of dress.

Learn about the laws in Aceh. If in doubt, seek local advice.

Dual citizenship

Indonesia doesn't allow dual nationality for adults, and you may be prosecuted by Immigration authorities should you be found to hold valid passports of two nationalities. If you entered Indonesia on your non-Australian citizenship passport, Indonesian Immigration will require you to exit Indonesia on that nationality's passport.

A child of Indonesian and Australian parents can maintain citizenship of both countries until the age of 18 years. Before a dual Australian-Indonesian citizen minor travels from Indonesia, additional identity documentation may be required from Indonesian Immigration. Check with Indonesian Immigration or the  Indonesian Embassy in Canberra  well in advance of your planned travel.

  • Embassy and Consulate of Indonesia
  • Information on limited dual citizenship
  • Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

Bali Tourism Levy

The Bali Provincial Government has introduced a new tourist levy of IDR 150,000 per person to foreign tourists entering Bali. The tourist levy is separate from the e-Visa on Arrival or the Visa on Arrival. Cashless payments can be made online prior to travel or on arrival at designated payment counters at Bali's airport and seaport. Exemption from payment of the levy applies to transit passengers and certain visa holders. See the Bali Provincial Government's  official website and FAQs for further information.

e-Visa on Arrival and Visa on Arrival

You can  apply for an e-Visa on Arrival (e-VOA)  no later than 48 hours prior to travelling to Indonesia if you are travelling for tourism, business meetings, purchasing goods or transiting only. Check the e-VOA requirements from Indonesian Immigration before applying.

You can still apply for a regular Visa on Arrival (VOA) at certain international airports, seaports and land crossings, including Jakarta, Bali, Surabaya, Makassar, Lombok, Batam, Medan, Manado, Aceh, Padang, Tanjung Pinang and Yogyakarta, if you do not apply for an e-VOA at least 48 hours in advance of your travel to Indonesia.

The e-VOA or VOA can be used for tourism, official government duties, business meetings, or to transit through Indonesia. You cannot transit in Indonesia without an e-VOA or VOA.

Additional requirements apply if you are travelling on government duties.

For the latest list of entry points for the e-VOA or VOA, refer to the  Directorate General of Immigration's list of land border crossings, international airports, and international seaports .

The e-VOA and VOA cost IDR 500,000 (approximately $A 50), with the e-VOA charging a small online processing fee.

For the VOA, some airports, including Jakarta's international airport, are only accepting cash payment. Card payment facilities are available at Bali's international airport. ATM facilities may be in high demand. Be prepared to pay in cash if required. 

The visa is valid for a 30 day stay and can be extended once (for a maximum of 30 days) by applying at an immigration office within Indonesia. Ensure you extend your visa within the initial 30 days to avoid an overstay fine and deportation.

To apply for a regular VOA, you must show:

  • your ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter (we also recommend having at least 6 months passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel) 
  • a return flight booking to Australia or onward flight booking to another country

Contact your travel agent, airline, or your nearest  Embassy or Consulate of Indonesia  for details.

Other visas

If you're entering Indonesia from a port or airport that does not issue a visa on arrival, or you're visiting Indonesia for a purpose not allowed under the e-VOA or VOA conditions, you must apply for a visa in advance of travel. Check the  Indonesian Immigration  website for further information, or contact your nearest  Embassy or Consulate of Indonesia .

Overstaying your permit may result in fines, detention and/or deportation.

  • check your visa and permit, and contact the Directorate General of Immigration (DGI) for advice specific to your needs
  • if you use an agent to extend your visa or stay permit, use only reputable companies
  • if you have specific enquiries on visas or stay permits, contact DGI's Customer Service team via WhatsApp on +62 821 1295 3298

Entry and exit conditions can change at short notice. Contact the nearest Embassy or Consulate for details about visas, currency, customs and entry rules.

You can't work or conduct research in Indonesia unless you have the appropriate visa. Fines of IDR1,000,000 (approx. $A 100) per day apply for the maximum 60 day overstay period.

If you breach Indonesian immigration regulations, you may face:

  • deportation
  • re-entry bans

You may not be allowed to enter Indonesia if you have a criminal record. This is regardless of how long ago the offence took place. If you're concerned, contact an Embassy or Consulate of Indonesia before you travel.

Indonesian Immigration and visa decisions are final. The Australian Government can't help you.

  • Embassy or Consulate of Indonesia

Border measures

You'll be required to complete an  e-customs declaration for arrival . You can complete this within 3 days of departure to Indonesia.

Check entry requirements with your travel provider or the nearest  Embassy or Consulate of Indonesia  before you travel.

You may be temperature checked on arrival at international and domestic airports. If you have fever symptoms, you may be referred to the airport clinic for further tests and asked to seek medical treatment. See your doctor or travel clinic before you travel to plan any vaccinations you need.

Departure from Indonesia

Indonesia, including Bali, currently has an outbreak of foot-and-mouth disease affecting animals. In preparing to travel to Australia, read Smartraveller's advice on  biosecurity and border controls . Measures include cleaning dirty shoes, clothing or equipment before boarding your flight to Australia and not packing meat or dairy products. On your Incoming Passenger Declaration, you must declare any meat, dairy or animal products and any of your travel in rural areas or near animals (e.g., farms, zoos, markets).

Other formalities

If you're staying in a private residence, not a hotel, register when you arrive with both:

  • the local Rukun Tetangga Office
  • local police

If you plan to be in Indonesia for more than 30 days:

  • register with the local immigration office
  • make sure you have the right visa
  • Embassy of Indonesia in Canberra

Indonesia won't let you enter unless your passport is valid for 6 months after you plan to leave Indonesia. This can apply even if you're just transiting or stopping over. You can end up stranded or returned back to your previous port overseas at your own cost, if your passport is not valid for more than 6 months from the date you enter and the date you plan to leave Indonesia.

Indonesia does not accept entry with an emergency passport, even if it is valid for more than 6 months. Ensure you enter Indonesia on a valid ordinary, official, or diplomatic passport.

Some foreign governments and airlines apply these rules inconsistently. Travellers can receive conflicting advice from different sources.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

  • In Australia, contact the Australian Passport Information Service .
  • If you're overseas, contact the nearest Australian Embassy, Consulate or High Commission.

Damaged Passports

Indonesian authorities have strict standards for damaged passports, and travellers have been refused entry into Indonesia with a damaged passport. Normal wear and tear, including water damage, minor tears or rips to the pages, can be considered damaged. 

It's important that:

  • there are no tears or cuts in the passport pages, especially the photo page
  • everything on the photo page is legible and clear
  • there are no marks across your photo or in the Machine Readable Zone (MRZ) on the photo page
  • no pages have been removed
  • there is no alteration or tampering

If you're not sure about the condition of your passport, call the Australian Passport Office on 131 232 or contact your nearest  Australian embassy or consulate overseas . We may need to see your passport to assess it.

  • Passport Services  
  • Damaged and faulty passports  
  • Using and protecting your passport  

Passport with ‘X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can’t guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers.

The local currency is the Indonesian Rupiah (IDR).

Declare cash in excess of IDR100,000,000 or equivalent when you arrive and leave. This covers all forms of currency, not only cash.

IDR100,000,000 is worth about $A10,000.

Local travel

Travel permits.

You may need a travel permit or Surat Keterangan Jalan to travel to some areas of the Papua provinces.

Check if you need a permit with the nearest  Embassy or Consulate of Indonesia  or with your travel provider.

Mobile Phone Reception and Wi-Fi

Mobile phone reception and Wi-Fi are not always available, including in remote areas and some resort islands. 

If you plan to stay in Indonesia for more than 90 days and would like to use your mobile phone purchased overseas, you'll need to register your mobile phone IMEI number with  Indonesian Customs  within the first 60 days of your stay. 

If you plan to stay in Indonesia for less than 90 days, you can visit the local cellular operator/provider booth at the airport to get an access period to use the Indonesian cellular network, which is only valid for 90 days and includes data roaming.

A customs payment may be required, or a tourist SIM card can be purchased for short-term stays. You can use Wi-Fi networks without registration.

To stay in communication and avoid mobile service interruptions: 

  • check mobile coverage with your service provider
  • register your mobile device with  Indonesian Customs  on arrival if you plan to connect to the mobile network 

Driving permit

To drive in Indonesia, you need either:

  • an Indonesian licence
  • an International Driving Permit (IDP)

Check that your licence or permit is appropriate for the type of vehicle you're driving.

Your Australian licence isn't enough.

Your travel insurer will deny any claims you make if:

  • you're unlicensed
  • you don't hold the correct class of licence

Road travel

Traffic can be extremely congested.

Road users are often unpredictable or undisciplined.

You're more likely to be killed in a motor vehicle accident in Indonesia than in Australia. Drive defensively. Some traffic incidents can escalate into violent disputes quickly.

Consider hiring a taxi or a driver who is familiar with local roads and traffic conditions.

  • Driving or riding

Motorcycles

Motorcycle accidents have killed and injured foreigners, including Australians. This includes in tourist areas, particularly Bali, Lombok and the Gili Islands.

If you're riding a motorbike and there's an accident, you'll often be assumed to be at fault. You may be expected to compensate all parties.

If you hire a motorbike:

  • make sure your insurance policy covers you
  • check if any policy restrictions apply, for example if you're not licensed to ride a motorcycle in Australia

Always wear a helmet.

Public transport

Buses, trains and the metro rail can be crowded, particularly:

  • around public holidays
  • during peak commute times

Safety standards may not be observed.

  • Transport and getting around safely

Only use licensed official metered taxis. 

  • only travel in licensed taxis with signage, a "taxi" roof sign and meters
  • book via phone or an official taxi company mobile app

You can book licensed official metered taxis

  • on the taxi company's official mobile app
  • from inside airports
  • at stands at major hotels

Unofficial operators can have taxis that look similar to those run by reputable companies. Make sure the taxi meter is working before you get into the taxi. 

See  Safety .

Rail travel

Inter-city rail networks operate on the islands of Java, Sumatra and Sulawesi.

Commuter trains operate in Java, including Jakarta.

Trains can be crowded, particularly:

  • during peak commuter times

Travel between islands

Travel by ferry or boat can be dangerous.

Passenger and luggage limits aren't always observed.

Equipment may not be properly maintained, and they may not have GPS or emergency communications equipment.

There may not be enough life jackets. It's unlikely that the crew will have life jackets for children.

In March 2024, a ferry sank in the Thousand Islands off the coast of Jakarta, resulting in one death, and a liveaboard boat caught fire and sank in Raja Ampat, Papua Barat Daya, requiring several passengers to be rescued.

In August 2023, two crew died after a boat carrying passengers sank in the Banyak Islands, Aceh, and three people went missing after a ship sank in the Thousand Islands off the coast of Jakarta.

In July 2023, 15 people died after a ferry sank off Sulawesi Island.

In January 2023, 23 passengers and 6 crew were rescued after an inter-island ferry sank while returning from Nusa Penida to Sanur Beach, Bali.

In May 2022, 19 people died after a ferry sank in the Makassar Strait.

In June 2018, a ferry sank on Lake Toba in Sumatra and 100s of people died.

If you plan to travel by sea between islands:

  • make sure any ferry or boat you board has appropriate safety equipment, GPS and communication equipment, and life jackets
  • wear a life jacket at all times
  • take enough life jackets for all children travelling with you
  • ask your tour operator or crew about safety standards before you travel
  • check sea, weather conditions and forecasts before embarking on boat or ferry travel, and delay travel if conditions are not safe

If appropriate safety equipment isn't available, use another provider.

Avoid travelling by water after dark unless the vessel is properly equipped. Avoid travel during wet weather or storms.

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check Indonesia's air safety profile with the Aviation Safety Network.

The European Union (EU) has published a list of airlines that have operating bans or restrictions within the EU. See the  EU list of banned airlines .

Australian travellers should make their own decisions on which airlines to travel with.

Emergencies

Depending on what you need, contact your:

  • family and friends
  • travel agent
  • insurance provider

Search and rescue services

Medical emergencies and ambulance.

SMS 1717 for Jakarta Police

Police Stations in Bali

Refer to the Bali Tourism Board’s list of  police stations in Bali

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

Australian Embassy, Jakarta 

Jalan Patra Kuningan Raya Kav. 1-4 Jakarta Selatan 12950

Phone: (+62 21) 2550 5555 Email: [email protected] Website: indonesia.embassy.gov.au Facebook: Australian Embassy Jakarta, Indonesia X: @DubesAustralia Instagram: @KeDubesAustralia

Make an appointment online or call (+62 21) 2550 5500 or (+62 21) 2550 5555.

Australian Consulate-General, Bali

Jalan Tantular 32 Renon Denpasar Bali 80234

Phone: (+62 361) 2000 100 Email: [email protected] Website: bali.indonesia.embassy.gov.au X: @KonJenBali Instagram:  @konjenbali

Australian Consulate-General, Makassar

Wisma Kalla Lt. 7 Jalan Dr Sam Ratulangi No. 8 Makassar South Sulawesi 90125

Phone: (+62 411) 366 4100 Email: [email protected] Website: makassar.consulate.gov.au Facebook: Australian Consulate-General, Makassar, Sulawesi X: @KonJenMakassar Instagram:  @konjenmakassar

Australian Consulate-General, Surabaya

Level 3 ESA Sampoerna Center Jl. Dokter.Ir. H. Soekarno No. 198 Klampis Ngasem, Sukolilo, Surabaya

Phone: (+62 31) 9920 3200 Email: [email protected] Website: surabaya.consulate.gov.au Instagram: @KonJenSurabaya

Check the websites for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

  • +61 2 6261 3305 from overseas
  • 1300 555 135 in Australia

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Getting to Indonesia

Am i familiar with the visa and immigration policies of indonesia.

Before departing on your exciting adventure across the various wonders of Indonesia, be sure you have all the necessary travel documents that you will need to bring along on your trip. It will also be wise if you are well aware of all the information regarding immigration and visas to Indonesia from your home country to avoid all the unnecessary inconveniences.

Please refer to our Visa and Immigration information page to learn about the entry information to Indonesia and other related information.

1 | What are the easiest ways for me to get to Indonesia by air?

The principal gateways for entry to Indonesia are Soekarno-Hatta International Airport in Tangerang (just at the outskirt of Jakarta) and Bali’s Ngurah Rai International Airport. Both have undergone massive expansion and are now equipped with the latest and most convenient facilities. Other Airports that also serve international flights include Juanda Airport in Surabaya, Hasanudin Airport in Makassar, and Kuala Namu in Medan. The recently established West Java International Airport in Majalengka, West Java Province about 68Km from Bandung also serves numerous international flights.

Travel to Indonesia from the Americas can take as little as 20 hours and requires at least a transit in East Asia, Europe or the Middle East. Travel from most of Europe will take less than 20 hours. While there are direct flights to Jakarta from Amsterdam, London and Istanbul, for other cities a transit is required. Australia, though, is just 4–7 hours away. There are several flights from various cities in the Middle East to Indonesia. There are also short flights from Indonesian cities to nearby Malaysian cities, such as from Pontianak to Kuching, Tarakan to Tawau, and Pekanbaru to Malacca.

Garuda Indonesia, the flag carrier of Indonesia, serves flights to several cities in Southeast Asia, East Asia, Australia, Saudi Arabia, Amsterdam, and London. The airline also has extensive code-sharing agreements (Sky Team) and this assists in providing good flight frequencies from airports in countries near Indonesia.

Other international airlines that serve to and from Indonesia include AirAsia. Cathay Pacific Airways, China Airlines, Emirates, Eva Air, Firefly, Japan Airlines, KLM, Korean Air, Lion Air, Lufthansa, Malaysia Airlines, and Qantas/Jetstar Airways.  

2 | What is the best route available by sea?

Ferries connect Indonesia with the neighboring countries of Singapore, Malaysia, and the Philippines. Most connections are between ports in Sumatra and Riau Islands Province and those in Singapore and Peninsular Malaysia. The close proximity between Batam Island and Bintan Island in Riau Islands Province to Singapore and Malaysia has made the twin-island the third and fourth main entrance to the country. There is also a ferry service between Malaysia's Sabah state and East Kalimantan. Onward boat connections to Jakarta and other Indonesian islands are available from these ports. Meanwhile, Roll On Roll Off (RoRo) ships connect General Santos and Davao in the Philippines with Bitung, in North Sulawesi.

Frequent ferries connect Singapore to various ports in Batam, as well as Tanjung Pinang and Bandar Bintan Telani Lagoi (Bintan Resorts) in Bintan. There are also daily ferries that connect Singapore with Tanjung Balai on Karimun Island. In Peninsular Malaysia, daily and frequent ferries depart from various ports including Johor Bahru and Port Kland Near Kuala Lumpur to Batam, Bintan, Tanjung Balai, as well as Dumai and Pekanbaru in Riau Province, and Tanjung Balai Asahan in North Sumatra.

Cruise Ships and Yachts

Cruise ships call at 5 ports: Tanjung Priok (North Jakarta), Tanjung Perak (Surabaya), Belawan (near Medan), Makassar and Tanjung Benoa (Bali). There are 24 schedules of regular cruise ships from Singapore, visiting Java and Bali, whereas irregular schedule cruise ships visiting Bali and Nusa Tenggara. You may take a cruise and stop at specific locations along the way with everyone else, in which case Immigration will be handled on your ship. It may be possible to end your cruise here, in which case you'll need to visit an Immigration office after disembarking.

Committed to making it easier for yachters and cruise ships to enter the waters, the Indonesian government has implemented a number of policies that simplify procedures. These include the waiver of cabotage so that cruise ships are able to embark and disembark passengers at the appointed ports. The government has also eased the CIQP (customs, immigration, quarantine, and port authorities) procedures and simplified the sailing permit application from one month to just one day.

Furthermore, the Clearance and Approval for Indonesian Territory (CAIT) policy has been abolished, which means that yachters can now register online via http://yachters-indonesia.id.  

3 | How will I manage traveling overland if I’m on the border?

Indonesia shares land borders with three countries: Timor Leste in Timor Island, Malaysia in Borneo, and Papua New Guinea in Papua. From Timor Leste, The border crossing to Indonesia is located at the town of Atambua with the main border post of Mota’ain. In Atambua, there are also the border posts of Matamauk and Napan.

From Malaysia, Regular buses between Kuching (Sarawak, eastern Malaysia) and Pontianak (West Kalimantan) pass through the border post at Entikong. The Aruk Border Post in Sambas Regency, connect West Kalimantan Province in Indonesia to Sarawak, Malaysia. The Nanga Badau Sanggau Border Post also connects West Kalimantan and the State of Sarawak in Malaysia.

The only land crossing that connects the Indonesian province of Papua and Papua New Guinea is the Skouw Border Post situated at Muaratami District which is about 60Km from Jayapura, the capital city of Papua Province.

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Qantas or Garuda Indonesia to Bali? - Air Travel Forum

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Qantas or Garuda Indonesia to Bali?

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' class=

Thanks in advance!

' class=

Thanks! We looked at flying from MEL but on that particular day Jetstar is more expensive than Garuda. And Tiger Airways was more expensive again! We decided to have a couple of nights in Sydney before we leave, as my daughter REALLY wants to see the Opera House and Harbour Bridge. Jetstar has an evening departure from SYD, but it's actually dearer than Qantas. So the best fares on that day are Garuda and Qantas. I think I'll get out-voted and we'll book Qantas.. though I'd be happy with the larger and more comfortable A330 of Garuda. Thanks again for your help!

If you look at the departure/arrival -> departure/arrival times for return flights you will see - in our experience - that Garuda - because it is a national carrier has much more user friendly arrival/departure times - ex SYD and the return flights from Bali are much more user friendly - for late checkouts etc etc

safe travels !

travel to indonesia qantas

To me this is an easy choice: Qantas.

Safety first.

travel to indonesia qantas

And you're a little out of date on the safety issue, which wasn't a Garuda issue anyway but of the Indonesian government's regulatory policy. And that's been given the all clear too with both the ICAO and the FAA restoring Indonesia to Category 1 - https://www.faa.gov/news/press_releases/news_story.cfm?newsId=20634

I would say Qantas, but only because of the potential comfort of others around you. You see, the worst of the Bali Bogans book with Jetstar, Garuda etc precisely because they are cheaper.

Thanks for the great advice! We opted for Qantas.. so maybe a little more cramped in terms of legroom, but perhaps we'll be spared the noisy travellers you mentioned. ☺ Thanks again!

You have a fair points. And also, I am fully aware of the demanding flying conditions within Indonesia and the difficult weather conditions, which may occur with little to no warning.

Skytrax ratings (and I am not a fan of them to put it mildly) do not take any safety aspects into account. They measure the customer experience.

To me, there are however three good arguments, why I would rate the safety of Qantas much higher than Garuda:

1.) High level of safety culture in Qantas. The safety culture, processes and procedure of Qantas are simply outstanding. They also achieved to reduce the blame / threat level to a minimum. Garuda still has a long way to go there.

Yes, Garuda is meeting IOSA standards. Yes, Garuda has achieved a low incident level. Yes, Garuda has improved its pilot training.

But personally I still believe that they are far away from achieving a safety culture like Qantas. And in safety it is all about achieving a safety culture and not delegating safety to a department alone.

2.) CSM (Cockpit resource management). Western cockpits are designed to have two equal partners on the flight deck. The captain calls the decisions but the co-pilot is key and can/should take decisions as well - depending on his role (pilot flying, pilot monitoring). The problem is that this cockpit design and procedures are not compatible with culture with a rather hierarchic approach and a thinking of "losing the face" or respect of the age / flying experience.

3.) Jacdec report. It is certainly far from optimal, no doubt. And also fleet age does in itself not say a lot as it is a trade off between higher maintenance vs. higher capital costs / debt. Still, it is an attempt to take some other factors into account . And in Jacdec Garuda scores low.

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Qantas Travel Money Card

Changes to Qantas Travel Money

Why is Qantas Travel Money changing to Qantas Pay?

Does my existing Qantas Travel Money card still work?

How do I join and get a Qantas Pay card?

How do I access my Qantas Travel Money account after 21 May?

Will I still earn points with Qantas Pay?

Can I use my Qantas Travel Money card as my Qantas Frequent Flyer membership card?

Can I activate my Qantas Travel Money replacement card after 21 May?

Can I activate my Qantas Travel Money card for the first time after 21 May?

What is changing for the Qantas Frequent Flyer membership card?

How can I access my Qantas Frequent Flyer number?

How can I access and set my Qantas Pay card PIN?

Does Qantas Pay have a digital card?

What fees apply to Qantas Pay?

Can I schedule recurring currency loads from my nominated bank?

General information

Which currencies are available on Qantas Travel Money?

What is the Qantas Card and Qantas Travel Money all about?

Who's eligible for Qantas Travel Money?

Is Qantas Travel Money a credit card or a debit card?

Why does the Qantas Card have two sides?

Does this mean that Qantas is now also a bank?

What are the benefits of Qantas Travel Money?

Apply and activate

How do I apply for and activate Qantas Travel Money?

How do I enable the travel money facility on my Qantas Card?

How do I get the Qantas Card and Qantas Travel Money?

If I select to be verified against Illion (formerly Dun & Bradstreet) records will a credit check be conducted?

Can I apply for and activate Qantas Travel Money if I have a foreign passport?

How do I use Qantas Travel Money?

What if the details on the Qantas Travel Money identity verification form are incorrect?

What if I don’t have an Australian Passport or an Australian Driver’s Licence?

What do I do if I'm unable to activate Qantas Travel Money online?

What if I don't want to use Qantas Travel Money?

I’ve forgotten my Qantas Travel Money card PIN, how do I retrieve it?

What if my PIN is blocked at an ATM or in-store?

How do I get my card PIN?

Is my card PIN different to my Qantas Frequent Flyer PIN?

How do I change my PIN?

Rates, fees and limits

What exchange rate applies to Qantas Travel Money?

What fees apply to Qantas Travel Money?

What limits apply to Qantas Travel Money?

Do fees apply if I don’t have the local currency on my card?

What happens if I make a purchase in a foreign currency and I don’t have enough money in that currency on my card?

Can I arrange a back-up or secondary card?

How do I cash out remaining funds on the Qantas Travel Money card?

How do I transfer between currencies on the Qantas Travel Money card?

What is a pre-authorisation?

Does the card come with Mastercard Contactless?

Do I get a line of credit or overdraft with Qantas Travel Money?

I am a Qantas Club member and have a Qantas Club card. Do I need both cards?

How do I update my local time and time zone?

When to use

Where can I use Qantas Travel Money?

Can I use Qantas Travel Money if the local currency isn’t available?

Can Qantas Travel Money be used for Qantas in-flight duty free purchases?

Can I use Qantas Travel Money to pay for flights at qantas.com?

Using overseas

Is there anything I need to do before I go overseas?

Do i press cheque, savings or credit when i make a purchase or withdraw cash using qantas travel money, can i view my qantas travel money balances at overseas atms, what should i do with my card when i return from overseas, what will happen if the local currency isn’t available to load on qantas travel money, i’d like to use qantas travel money in the united states - will my card be accepted, should i pay in australian dollars instead of the local currency when i’m overseas, are there any countries where the qantas travel money card won’t work.

Transactions

Why has a transaction declined when I have enough funds on the card to complete the purchase?

Why would an online transaction be declined if I have enough money to complete the purchase on the card?

Contact Information

Accessibility and Disability Support - Qantas Travel Money

What should I do if my card is lost, stolen or damaged?

How do I lodge a complaint relating to my Qantas Travel Money Card?

Qantas Money App

Understanding your PINs and Passwords

Can I use my fingerprint to log in?

The app doesn’t recognise my fingerprint

What if I’ve forgotten my passcode?

How do I log out?

Managing your finances

Why use the Qantas Money app?

Connecting accounts

How do I delete an account?

What does ‘pending’ mean?

I can’t see my transactions

I can’t find my bank in the list

Can I transfer money using the app?

Is it OK to enter my online banking login details?

How do I add a new account with a connected financial institution?

What type of accounts can I connect?

Why is the transaction date different to the date I made the transaction?

When are my balances and transactions updated?

Transaction categories

How are my transactions categorised?

What happens to my categories if I delete an account?

Are my categories applied to past transactions?

Notifications

What are notifications?

What kind of notifications can I set up?

How do I receive notifications?

Is there a cost for receiving notifications?

How do I set up notifications?

Can I delete or change my notifications?

Will I receive notifications if I’m not connected to the internet (e.g. Wi-Fi, 4G, etc)?

Can I view notifications I’ve previously received?

Why do I need to turn on my App Notifications settings?

Why can I see a notification in my notification history that I didn’t receive?

I’ve received a notification, but can’t see it in my history?

Can I set my own Travel Money low balance alert amount?

Why can’t I find notifications in the app?

How can I make sure that I get access to all available notifications?

What happens when new types of notifications become available?

Contact details

How do I update my contact details?

What if I notice a suspicious transaction?

Qantas Points

Missing Qantas Points?

How can I use my Qantas Points?

How do I view my Qantas Points balance?

Card Offers

Card Linking

Can I link an additional card to Card Offers?

Can I use any card that I have added to my Qantas Money App for Card offers?

Can I link another card in addition to my Qantas Premier Card?

Can I link and earn points with a debit Mastercard® or Visa® card?

Why can't I see my Card Offers on the Qantas Money website?

Why am I not receiving any/many offers?

How long will my offers be valid for?

What are the terms and conditions of the offers?

Why am I receiving offers that don't seem well matched to me?

Can I share an offer with my partner/friend etc?

Why did my friend get an offer for a specific store and I did not?

Are offers applicable to both purchases in-store and online?

What retailers are included in the program?

Earning bonus Qantas Points

Why does it take up to 15 days to receive my points?

How can I check if I have successfully earned points on an offer?

Missing Points

How do I follow up on missing points from Card Offers?

What if I forget to use my linked card, can I still earn the points?

How can I opt out of Card Offers?

All Categories ​>​ ​Qantas Travel Money Card ​ > ​ ​Using overseas

Once you have successfully applied for Qantas Travel Money and loaded your card with funds, you should also 1. Download and log in to the Qantas Money mobile app to ensure you have access while you’r…

You must press the CREDIT button when making purchases or withdrawing cash with Qantas Travel Money.

Some ATMs will display your total Qantas Travel Money balance in local currency. For accurate balances for each currency log in to the Qantas Money mobile app or website or contact Mastercard Qantas…

You can continue to use your card to earn Qantas Points at home by making eligible purchases in store or online. If you have funds remaining in foreign currency, you may wish to transfer funds to Aus…

If you visit a destination where the local currency is not available to load on your card, for example, Brazil, you can still transact using Qantas Travel Money provided Mastercard is accepted. The t…

You can use Qantas Travel Money at home and overseas, at millions of Mastercard locations worldwide#, including the United States. When travelling with Qantas Travel Money in the United States, we re…

If you make a purchase or ATM withdrawal in a country where the local currency is the same as a currency on your Qantas Travel Money facility (e.g. using your US Dollar funds in the US) and you opt t…

Yes. It is not possible to use your Qantas Travel Money Card in countries and geographical regions currently affected by sanctions. These include: Iran, North Korea, Sudan, Syria and the Crimea, Done…

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Help and Support

Check-in options, 14/11/2023 • knowledge, information.

What check-in options do I have?  

To ensure your journey through the airport is as seamless as possible, make sure you check-in for your flight before you arrive at the airport. Using your booking reference and surname, and one of these options.

  • Qantas App   
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Domestic -  You can check-in online and download your boarding pass from 24 hours up until 30 minutes before flight departure.​ International -  You can check-in online from 24 hours up until 90 minutes before your flight departure. Customers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport. Auto Check-in If you have not already checked in via qantas.com or the Qantas App domestically, an SMS will be sent to you prior to your flight inviting you to check in. Read about our options for  check-in .

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Qantas pilots landed a plane with just one working engine, and the airline says it was safe to do so

  • Qantas pilots safely landed a plane with a single engine in Perth.
  • Qantas said its aircraft is safe to fly with just a single engine.
  • Engine failure is rare, but it's not the first time a Qantas engine has had issues.

Qantas pilots successfully landed a plane flying from Melbourne to Perth in Australia with just one working engine on Monday, local newspaper The West Australian reported.

The pilots turned off one of the engines manually to make the emergency landing, the airline told The West Australian. The airline said the Qantas flight QF781 — an Airbus A330-200 — had issues with one of its engines as the flight got closer to Perth.

"The pilots followed the procedures for this type of incident and manually shut down the engine and requested a priority landing. These aircraft are designed to safely operate with one engine," Qantas told The West Australian.

Qantas engineers are now inspecting the plane, per the report. Qantas did not immediately respond to a request for comment from Business Insider.

Passengers said they heard a loud noise and that the plane was shaking before attempting to land in Perth.

"The cabin crew were quick to start opening everything up however, curtains etc. Then the pilot came on and advised they'd shut down engine one," Lachlan Britt told The West Australian.

Darrell Weekes, another passenger on the flight, told the Australian Broadcasting Corporation the ordeal was a first for him, even after being a frequent flyer for 16 years.

"It's very unsettling to have a large bang and know that you're only flying on one engine," he said.

An X user who claimed to be on the flight said that the pilots landed the plane smoothly. "But thankful I've landed cause shit was scary to sit through (yes I did cry the whole time and no I won't be booking a flight soon)," they wrote.

Engine failures in commercial planes are rare. On average, jet engines have a failure rate of one per 370,000 flight hours, according to a 2018 paper by the University of Bologna, citing the Federal Aviation Administration.

Doug Drury, an aviation safety expert and professor at Central Queensland University , wrote in a 2023 CNN article that planes are designed so that they can fly just as well on one engine.

"Having just one engine operating means you won't have the maximum thrust power for take off, but you'd be able to fly and land just fine," Drury wrote, adding that planes can continue to fly with one engine failure until they run out of fuel.

It's not the first time Qantas pilots have had to turn off an engine to land safely. In January 2023, pilots landed a Qantas flight flying from Auckland to Sydney after one of the engines failed while crossing the Tasman Sea.

If you enjoyed this story, be sure to follow Business Insider on Microsoft Start.

Qantas pilots landed a plane with just one working engine, and the airline says it was safe to do so

  • Travel Insurance

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To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Travel Insurance For Vietnam: Everything You Need To Know

Published: Apr 25, 2024, 12:17am

Table of Contents

Do australians need travel insurance for vietnam, what does travel insurance for vietnam cover, frequently asked questions (faqs).

Vietnam is an increasingly popular travel destination for Australians, with the country even hoping to encourage more Aussies to visit by potentially waiving visa requirements in due time.

The Southeast Asian country is set to be high on the list for Aussies going overseas in 2024. The number of Australian tourists in Vietnam now exceeds pre-pandemic levels: more than 317,000 Australians visited Vietnam in 2019 , while there were 390,000 Aussie visitors in 2023.

Plus, as more and more flights become available, such as low-cost carrier Vietjet Air launching a direct service between Hanoi and Melbourne earlier this year, getting to Vietnam is becoming easier for Australians.

If the direct flights, fascinating history, vast scenery and delicious food aren’t enough to convince Australian travellers, the cost may be. Vietnam is considered one of the cheapest travel destinations in the world for Australian tourists due to our strong conversion rate against the Vietnamese Dong and the nation’s low cost of living in comparison to our own.

And while cheap thrills may be what you’re after on your vacation, it’s important not to skimp on the necessities that may cost that little bit extra—such as travel insurance. This guide outlines what you need to know regarding travel insurance in Vietnam.

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Investing in travel insurance is a good idea for any overseas trip. Travel insurance policies can help protect you from having to dive deep into your pockets, with many offering unlimited medical treatment while abroad and cancellation cover for your trip should the unexpected occur.

Travel insurance is not just handy for medical purposes or travel changes, either. Your personal items can be covered, should any baggage go missing or an important item be stolen—which, unfortunately, often occurs in Vietnam.

Smarttraveller warns Australians to be alert at all times in Vietnam, considering petty theft–including bag slashing–is common in tourist areas and crowded places, especially during holiday times. Snatch-and-grab theft by thieves on motorcycles is also common, the website states.

Like most international travel insurance policies, you will be able to find basic coverage for your trip to Vietnam, or choose to opt for a more comprehensive, albeit more expensive, policy.

While a basic policy will often cover medical expenses and lost luggage,a comprehensive policy includes a lot more. Most basic policies also likely won’t offer compensation for travel delays, stolen cash, accidental death and more.

Additionally, if you are going on a trip to multiple countries within the year, it may be worth opting for an ‘annual multi trip’ insurance instead—making sure that there are no exclusions to the regions you are wishing to visit.

Visa Requirements For Australians Travelling to Vietnam

You’ll still be allowed to travel to Vietnam if you don’t invest in travel insurance, but you do so at your own risk—and, as stated, it is highly advised to have a travel insurance policy for any overseas trip.

However, what you cannot do is enter Vietnam as an Australian tourist without a tourist visa. While Vietnam will grant Australian citizens visas on arrival, applying for one online is much easier.

A tourist visa costs under $100 AUD; however the exact price depends on your length of stay.

The Vietnamese government may consider waiving visas for Australian citizens, especially since many other SEA countries have done so such as Indonesia and Thailand .

However, at the time of writing, Forbes Advisor Australia has confirmed that Australian citizens must still obtain a visa to visit Vietnam for tourism purposes.

The exact inclusions of your travel insurance will be dependent on your personal policy and the provider.

However, generally speaking, you can expect a travel insurance policy for Vietnam to offer some level of cover for:

  • Medical expenses;
  • Lost, damaged or stolen luggage;
  • Travel cancellations or delays ;
  • Personal liability;
  • Credit card fraud;
  • Covid-19 expenses;

If you are partaking in certain sports and activities, you will need to make sure that you choose a policy that covers them. You’ll also need to make sure that your policy covers any pre-existing medical conditions as well.

Plus, if you are travelling with valuables, you may wish to opt for a policy that lets you increase the protection cover on your items.

Ultimately, you need to consider what your trip consists of, what you will be taking with you, and your physical health to establish what policies would be appropriate for you.

From there, you can compare quotes of different policies and providers to ensure you have the optimal—yet affordable—cover for your trip to Vietnam.

Does Travel Insurance Cover The Ha-Giang Loop?

Considered one of the most scenic motorcycle routes in the world, the Ha-Giang Loop is a popular tourist activity in Vietnam for adventurous travellers. If the Ha-Giang Loop is one of your goals, you’ll need to make sure you have travel insurance that covers motorcycling.

Occasionally a policy may include this as one of their included ‘sports and activities’, but it is more often the case that you will need to purchase an additional ‘adventure pack’ that is either specific to, or includes, motorsports.

Even so, when purchasing an additional pack to cover motorbikes, you need to be cautious of the conditions. For example, some policies will only cover motorcycle riding if the bike you are riding has an engine under a certain size.

Often, coverage will cease and claims won’t be accepted if you haven’t been wearing the correct safety equipment such as boots and a helmet, or have been under the influence of drugs and alcohol.

What Does Travel Insurance Exclude?

Your travel insurance policy may exclude some activities that you wish to partake in, unless you can opt-in to purchase an additional adventure pack as explained above in regards to motorbike riding.

Just like with the inclusions of a policy, the exclusions depend on what type of policy you choose, and what provider you go with.

Commonly, however, you won’t be covered for instances where you:

  • Break the law;
  • Are under the influence of alcohol or drugs;
  • Partake in an excluded activity;
  • Receive medical treatment for a pre-existing condition that was not disclosed;
  • Travel to a ‘Do Not Travel’ destination as outlined by Smarttraveller.

As always, it is essential to read the product disclosure statement (PDS) of your travel insurance policy carefully to understand what you will and won’t be covered for while overseas.

Do I need a visa to travel to Vietnam?

Yes, as of April 2024, Australian tourists still need a visa to travel to Vietnam. This visa can be obtained on arrival, or purchased online prior to travel. The visa takes approximately three days to process online, and the cost depends on how long you intend to stay in the country.

Does international travel insurance cover Covid-19?

Many comprehensive travel insurance policies now cover Covid-19, including medical conditions related to Covid-19 or trip cancellations due to a Covid-19 diagnosis. However, it is not guaranteed that all policies will. It’s important to check your policy’s PDS carefully to understand what it will and will not cover in regards to Covid-19 for both you and your travelling companions.

Related: Travel Insurance And Covid: Are You Covered?

How much does travel insurance cost for Vietnam?

The cost of your travel insurance for a trip to Vietnam will depend on your age, your health, the activities you wish to partake in, and the length of your stay.

For example, for a 34 year old with no pre-existing medical conditions travelling to Vietnam for two weeks, a policy from some of our top choices for comprehensive travel insurance would cost around $130 (based on quotes from Cover-More , 1Cover , and Fast Cover ).

The prices of these quotes would change depending on a chosen excess, cancellation cover, and any additional coverage options you may choose to purchase such as adventure packs or cruise cover.

Related: How Much Does Travel Insurance Cost?

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  • Allianz Comprehensive Travel Insurance Review
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Tick travel insurance top cover review: pros and cons, was discovery travel insurance review: features, pros and cons, fast cover comprehensive travel insurance review: pros and cons, our pick of the best domestic travel insurance for australians, travel insurance for indonesia: everything you need to know, travel insurance for singapore: the complete guide.

Sophie Venz is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously the Associate Editor of SmartCompany, Sophie has worked closely with finance experts and columnists around Australia and internationally.

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Mount Ruang Erupts in Indonesia, Spewing Lava Thousands of Feet Into the Sky

Hundreds of earthquakes were detected in the weeks preceding the eruption of the volcano in North Sulawesi province. Hundreds of people were evacuated.

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By Christine Hauser

Mount Ruang, a volcano in Indonesia, erupted on Tuesday, spewing fiery lava and ash thousands of feet into the night sky and forcing the evacuation of hundreds of people in the North Sulawesi province, according to the authorities and local news reports.

The volcano erupted at about 7:19 p.m. local time, Antara, the national news agency, reported. The country’s National Disaster Mitigation Agency said on Wednesday that more than 800 people in nearby villages were displaced by the eruption, many using ferries and taking shelter in churches and community centers.

A large cloud of ashes rises from a volcano into the clouds, illuminated by the orange flames from the lava. The light is reflected on the waters.

The authorities said supplies such as mats, blankets, cleaning materials, and tents were needed, and that more shelters might be opening for people fleeing the volcano.

Indonesia is the world’s largest archipelago nation. It is spread across what is known as the Ring of Fire, where tectonic plates clash under the surface of the Pacific Ocean and spawn earthquakes and eruptions from volcanoes.

Mount Ruang is a stratovolcano , or a steep, conical volcano that has built up over years in layers from explosive eruptions of lava, rock fragments, ash and other properties.

“It is in a part of the world where there are a lot of active volcanoes,” said Dr. Tracy K.P. Gregg , who chairs the geology department at the University at Buffalo.

Its last major eruption was in 2002, when the column of lava and ash that it spewed reached up to 17 miles, Dr. Gregg said.

She said the volcano in 2002 measured 4, a “large” volcano on the Volcanic Explosivity Index, a scale used to measure the strength of an eruption by looking at several factors, such as duration, ash volume and plume height. Mount Pinatubo in the Philippines in 1991 measured 6 on the index. Mount St. Helens in the United States in 1980 measured 5.

“So it is a little bit smaller than that,” she said of Mount Ruang. Right now, it is not as violent as the previous eruption, she added, but the volcano cannot be fully assessed while it is in progress.

More than 300 volcanic earthquakes were detected over a period of at least two weeks preceding the eruption of Mount Ruang.

It is not immediately clear why the volcano erupted when it did. “Every volcano has its own personality,” she said.

In the past few years, several volcanoes in Indonesia have erupted. In December, 2023, the bodies of 11 hikers were found on the slopes of Mount Marapi on the island of Sumatra, after an eruption that spewed an ash column of nearly 3,000 meters — about 10,000 feet high.

In December 2022, more than 1,900 people were evacuated from the area surrounding Mount Semeru as it erupted. In an eruption there the previous December , more than 50 people were killed and hundreds more were injured.

Christine Hauser is a reporter, covering national and foreign news. Her previous jobs in the newsroom include stints in Business covering financial markets and on the Metro desk in the police bureau. More about Christine Hauser

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COMMENTS

  1. Indonesia flights

    Travelling between Australia and Indonesia? Ensure you check and comply with all airline and government travel requirements before arriving at the airport. ... Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Travel classes; Travel classes;

  2. Indonesia flights

    Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Travel Classes; Onboard. Discover inflight dining options, entertainment, seat maps and more. Onboard; Experience the Qantas difference. Fly away with complimentary food, drinks, entertainment, baggage and more included in every ...

  3. Indonesia Travel Advice & Safety

    Petty and violent crime occurs in Indonesia. Opportunistic crime, such as pickpocketing occurs. Drinks may be spiked or mixed with toxic substances. Crimes involving taxis and taxi drivers occur. Solo women are at higher risk. Be alert in taxis, public transport, crowds, bars and nightclubs.

  4. Passport and visa requirements

    For travel document needs including passport and visa requirements visit the travel documents page, which includes links to further information and where applicable online applications.</p>

  5. Getting to Indonesia

    Travel to Indonesia from the Americas can take as little as 20 hours and requires at least a transit in East Asia, Europe or the Middle East. Travel from most of Europe will take less than 20 hours. ... Japan Airlines, KLM, Korean Air, Lion Air, Lufthansa, Malaysia Airlines, and Qantas/Jetstar Airways. ...

  6. Get help with booking your flight

    The cart will also display your included Checked Baggage allowance. If you're a Qantas Frequent Flyer and you've logged-in you'll see your additional baggage allowance based on your Qantas Frequent Flyer tier level. If you want to choose a different flight, select the 'Show all flights' link to make updates to your trip.

  7. Qantas to launch Melbourne-Jakarta route

    Qantas has announced plans to fly between Melbourne and the Indonesian capital Jakarta from later this year. A thrice-weekly service is set to launch on April 16, 2023, operated by the carrier's ...

  8. Qantas to Launch Flights Between Melbourne and Jakarta, Indonesia

    Qantas has unveiled plans to launch direct flights between Melbourne and Jakarta, Indonesia. Subject to regulatory and government approval, the national carrier will operate thrice weekly return flights between the two cities using widebody Airbus A330 aircraft, starting 16 April 2023. Published by TravelNewsAsia.com on 2 February 2023.

  9. Garuda extends Qantas status match, adds Virgin Australia

    By David Flynn, March 18 2024. Share this article: Garuda Indonesia is targeting Qantas and Virgin Australia's most valuable frequent flyers with the offer of a free status match to the top tier of its GarudaMiles loyalty program. The limited-time promotion, which has now been extended to June 30, 2024, sees Qantas Platinum and Virgin ...

  10. Sydney Airport warns Qantas could jack up fares to Bali

    Sydney Airport said that between the end of October and April next year, Qantas, Jetstar and Garuda will operate 63.7 per cent of seats in the Australia-Indonesia air travel market. "Qantas ...

  11. Fees and Rates

    Qantas Travel Money is a prepaid Mastercard® payment facility built into the back of the Qantas Frequent Flyer Membership Card. To be eligible to receive the Qantas Card with the option of Qantas Travel Money you must be an Australian resident Qantas Frequent Flyer member 16 years of age or older. EML Payment Solutions Limited ('EML') ABN 30 ...

  12. Qantas or Garuda Indonesia to Bali?

    1.) High level of safety culture in Qantas. The safety culture, processes and procedure of Qantas are simply outstanding. They also achieved to reduce the blame / threat level to a minimum. Garuda still has a long way to go there. Yes, Garuda is meeting IOSA standards. Yes, Garuda has achieved a low incident level.

  13. Qantas Travel Money Card

    Contact Mastercard Qantas Travel Money Global Support on 1300 825 302 (from within Australia), or +61 1300 825 302 (if overseas). If eligible, you can collect emergency funds from approved agent locations. The team will let you know the address details, telephone number and opening hours of the nearest agent location. Help & support.

  14. Selecting your seat with Online Check-in

    To choose your seat during online check-in, follow these steps: Retrieve your booking by logging into the Manage booking or Frequent Flyer Login section on our website.; If you're eligible, you can check in online from 24 hours up to 90 minutes before your international flight's departure time, or from 24 hours up to 30 minutes before your domestic flight's scheduled departure time.

  15. Indonesia travel guide

    Indonesia. With Bali's enchanting culture, beaches, wellness retreats and hip restaurants to cater for the leisure seeker to Jakarta's bustling business hub filled with Indonesian architecture, shopping malls and modern hotels - it's time to plan a visit to discover the Indonesian life. Explore. Beat the crowds. Read more on Travel Insider.

  16. Using overseas

    Yes. It is not possible to use your Qantas Travel Money Card in countries and geographical regions currently affected by sanctions. These include: Iran, North Korea, Sudan, Syria and the Crimea, Done…. Information on how to use your Travel Money card overseas.

  17. Currency Converter

    Qantas Travel Money is a prepaid Mastercard® payment facility built into the back of the Qantas Frequent Flyer Membership Card. To be eligible to receive the Qantas Card with the option of Qantas Travel Money you must be an Australian resident Qantas Frequent Flyer member 16 years of age or older. EML Payment Solutions Limited ('EML') ABN 30 ...

  18. Indonesia volcano: Tsunami alert issued after Mount Ruang erupts on

    In 2018, the eruption of Indonesia's Anak Krakatau caused it to topple into the sea, triggering a tsunami that struck the coasts of the main Java and Sumatra islands, killing more than 400 people.

  19. Children, Infants and Young Passenger Travelling Information

    For the latest information on travelling with children or infants, visit the Children & Infants Travel information page. Information covered in this section includes: International and Domestic seating requests - including booking or requesting seats with basinet and child restraint requirements. Baggage for children and infants.

  20. Check-in options

    Selecting your seat with Online Check-in; Boarding pass for Mobile Check-in; Booking reference and where to find it; Neighbour Free seat payment options

  21. Qantas pilots landed a plane with just one working engine, and the

    Qantas pilots successfully landed a plane flying from Melbourne to Perth in Australia with just one working engine on Monday, local newspaper The West Australian reported. The pilots turned off ...

  22. Buy Foreign Currency Online

    The 10 foreign currencies that you can buy are: United States Dollar, Great British Pound, Euro, Thai Baht, New Zealand Dollar, Singapore Dollar, Hong Kong Dollar, Canadian Dollar, Japanese Yen, Emirati Dirham. You can load available currencies all at once or one at a time, depending on the nature of your trip.

  23. Travel Insurance For Vietnam Explained

    Vietnam is an increasingly popular travel destination for Australians, with the country even hoping to encourage more Aussies to visit by potentially waiving visa requirements in due time.

  24. Mount Ruang Volcano Erupts in Indonesia, Forcing Hundreds to Evacuate

    Mount Ruang, a volcano in Indonesia, erupted on Tuesday, spewing fiery lava and ash thousands of feet into the night sky and forcing the evacuation of hundreds of people in the North Sulawesi ...