carnival cruise lines cancellation policy

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I need to cancel my booking, can I get a refund?

If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare.

• For cruises 5 days or less, the final payment date is 75 days prior to sailing and for cruises 6 days or more, the final payment date is 90 days prior to sailing.

In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy. We will notify you of the terms of your chosen fare type before you make a booking.

Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms:

• Choice Fare: The deposit is non-refundable at any time after the booking is made.
• Super Saver: The deposit is non-refundable at any time after the booking is made.
• Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made.

Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. The day of sailing is considered the first day of the cruise:

• From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount.
• From 55 days prior to sailing to 30 days prior to sailing, the non-refundable component is 50% of the total fare or the standard deposit amount, whichever is greater.
• From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater.
• From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare.
• No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your holiday once it has begun.

The total fare is defined as Cruise Fare, Transfer Services and Pre/Post Cruise Vacation Packages and Fly2Fun Air* (please note that Fly2Fun Restricted Air which is non-refundable at time of booking).

Note: For full 100% penalties, the refund will only include: Taxes, Fees and Port Expenses and Optional Prepaid Gratuities*.

If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation of the air portion of your booking:

• Flexible Air*: Air is refundable outside of 60 days prior to sailing. Applicable penalties apply to changes made within 60 days.
• Restricted Air*: Air is non-refundable at time of booking.

* Applicable to North America departures only.

For guests booked directly with Carnival:  To check and see if your booking is subject to a cancellation non-refundable component, login to your carnival.com.au profile. Under the 'My Cruise Details' section, click on the 'Is there a non-refundable component for cancelling this booking' link.

For guests booked through a travel agent:  Please contact your travel agent directly to see if your booking is subject to a cancellation non-refundable component.

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Cruise Line Cancellation Policies: A Closer Look

Editor's note: For revised cancellation policies due to the coronavirus pandemic, please reference our story on that topic: Cruise Lines Modify Cancellation Policies For Better Flexibility

No one wants to imagine that they might need to cancel their much-anticipated cruise. To make matters worse, reading the fine print can make you cross-eyed. Cruise line cancellation policies are complex and inconsistent industrywide, and not always forgiving to travelers who need to abandon their vacation plans at the last minute.

Yet, understanding your line's cancellation policy and penalty schedule will allow you to make an informed decision about whether or not you should buy travel insurance -- the one thing that will protect you if an unexpected event necessitates you cancel your planned sailing.

To help you out, Cruise Critic has taken a close look at the cancellation policies and penalties for 19 of the world's top cruise lines. As you peruse them, it's wise to keep the following in mind:

A general rule of thumb is the longer the cruise, the tougher the cancellation penalties.

While airfare, land packages, hotel stays and transfers booked through the cruise lines are sometimes included in the cruise cancellation policies, other prebooked incidentals, such as shore excursions, spa treatments and specialty dining, are almost always dealt with under separate cancellation terms and conditions.

Some specially priced promotional fares are totally nonrefundable as soon as they're purchased.

While most cruise lines will accept notifications of cancellation by phone, several companies require written documentation; be sure to ask your line or travel agent if you are unsure of proper protocol.

Name changes (other than typos) may be considered as cancellations by some cruise lines.

Cancellation fees may be different for third and fourth occupants in a cabin.

Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line.

For All Cruises:

121 days or longer before sailing: $75 per person

120–91 days: 25 percent of the fare

90–61 days: 50 percent

31–60 days: 75 percent

30 days or less: 100 percent

Carnival Cruise Line

Special notes: Carnival's cancellation policies apply to the cruise and any other related travel purchases through the line, such as transfers, standard airfare and pre-/post-cruise packages. Cancellation of Pack & Go cruises, which are typically offered close to sailing dates, forfeits the full fare at any point after booking.

Super Saver fares, guarantee cabinsand Early Saver fares, which apply to cruises booked far in advance, are subject to a nonrefundable deposit, regardless of cancellation date (though Early Saver fare holders will get a future cruise credit, minus a $50 per person service fee).

For Cruises of Two to Five Nights: (Excluding all Alaska, Europe, Transatlantic and Panama Canal Cruises, and Pack & Go fares)

75–56 days before sailing: Deposit

55–30 days: Deposit or 50 percent of the fare (whichever is greater)

29–15 days: Deposit or 75 percent (whichever is greater)

14 days or less: 100 percent

For Cruises of Six or More Nights: (Plus all Alaska, Europe, Transatlantic and Panama Canal Cruises; Excluding Pack & Go fares)

90–56 days before sailing: Deposit

Celebrity Cruises

Note: The cruise cancellation penalties outlined below are defined for cruises purchased on or after April 16, 2018.

For All Cruises of Four Nights or Less:

74–61 days before sailing: 50 percent of the fare

60–31 days: 75 percent

For All Cruises of Five Nights or Longer: (Including Cruise Tours)

89–75 days before sailing: 25 percent of the fare

74–61 days: 50 percent

Costa Cruises

Note: Unlike most cruise lines, Costa bases its penalties on its unique tiered fare system, with one bracket for Basic Value fares, and another one for Comfort categories (i.e., Deluxe, Premium and Classic fares). A change from Basic to Comfort constitutes a cancellation and is a new booking.

Changes from air/sea packages to cruise-only and name changes for more than one passenger are considered rebookings and cancellation fees apply.

For All Basic Fares: (Excluding Full World Cruises and Segments)

90 days or longer before sailing: 15 percent of the fare

89–57 days: 25 percent

56–30 days: 50 percent

29–15 days: 75 percent

For All Comfort Categories: (Excluding Full World Cruises and Segments)

89–57 days before sailing: Deposit

56–30 days: 50 percent of the fare

Full World Cruises and World Cruise Segments:

90 days or longer before sailing: 15 percent (deposit)

56–45 days: 50 percent

44–30 days: 75 percent

29 days or less: 100 percent

Crystal Cruises

Note: The line maintains separate cancellation penalties for its four arms: Crystal Ocean, Crystal Yacht Crystal Expedition and Crystal River. (River cruise cancellation policies are not addressed below). Associated bookings, including airfare, hotel stays and land-based vacation extensions, are included under the cruise cancellation policies.

Separate cancellation policies also apply for world cruises, world cruise segments and cruise combinations (which allow cruisers to combine two or more itineraries).

For Crystal Ocean Voyages of 13 Nights or Less:

121 or more days before sailing: $100 administration fee ($200 beginning in 2022)

For All Crystal Ocean Voyages of 14 to 21 Nights:

151 or more days before sailing: $200 administration fee* ($300 beginning in 2022)*

150–121 days: 25 percent of the fare

120–91 days: 50 percent

90–61 days: 75 percent

60 days or less: 100 percent

For All Crystal Ocean Voyages of 22 Nights or Longer:

181 or more days before sailing: $500 administration fee

180–151 days: 25 percent of the fare

150–121 days: 50 percent

120–91 days: 75 percent

90 days or less: 100 percent

For All Crystal Yacht and Expedition Voyages:

121 or more days before sailing: $500 administration fee

Cunard Line

Note: Cancellation penalties also apply to advance bookings made in conjunction with the cruise, such as airfare, hotel stays, pre- and post-voyage packages and shore excursions.

For All Cruises of 30 Nights or Less: (Including World Voyage Segments)

120–91 days before sailing: Deposit or 25 percent of the fare (whichever is lower)

90–61 days: 40 percent

60–31 days: 50 percent

30–15 days: 75 percent

For All Cruises of 30 Nights or Longer: (Including World Voyage Segments):

150–121 nights: Deposit or 30 percent of the fare (whichever is lower)

120–91 days before sailing: 40 percent

90–64 days: 50 percent

63–43 days: 75 percent

42 days or less: 100 percent

Disney Cruise Line

Note: Separate fee schedules apply to flight and hotel cancellations. Some promotional reservations for inside, outside and veranda categories have special restrictions, making those cruise fares entirely nonrefundable. Name changes are considered cancellations.

For Cruises of One to Five Nights: (Excluding Suites and Concierge Staterooms)

89–45 days before sailing: Deposit

44–30 days: 50 percent of the fare

For Cruises of Six Nights or More: (Excluding Suites and Concierge Staterooms):

119–56 days before sailing: Deposit

55–30 days: 50 percent of the fare

For All Cruises in Suites and Concierge Staterooms:

90 days or more before sailing: Deposit

89–56 days: 50 percent of the fare

55–30 days: 75 percent

Holland America Line

Note: Holland America's cancellation penalties vary by itinerary. Outlined cancellation penalties also apply to airfare, hotel stays, ground transfers and pre- and post-cruise land packages booked through Holland America. Some specially priced promotions are 100 percent nonrefundable.

For Grand World and Grand Voyages: (or Segments Thereof); 28-Night-Plus Hawaii, Tahiti & Marquesas Voyages; Incan Empires or Amazon Explorer Cruises; 30-Night-Plus Transatlantic Europe Cruises (or Segment Thereof)

120–91 days before sailing: Deposit

90–76 days: 60 percent of the fare

75 days or less: 100 percent

For Other Cruises of Seven Nights or Longer:

90–64 days before sailing: Deposit

63–43 days: 50 percent of the fare

42–22 days: 75 percent

21 days or less: 100 percent

For Cruises up to Six Nights:

75–57 days before sailing: Deposit

56–29 days: 50 percent of the fare

28–16 days: 75 percent

15 days or less: 100 percent

MSC Cruises

Note: Cruise cancellation charges also apply to airfare, hotels and other services arranged through MSC Cruises.

For All Cruises of 15 Nights or Less: (Excluding MSC Yacht Club)

89–61 days before sailing: Deposit

60–46 days: 50 percent of the fare

45–16 days: 75 percent

For All Cruises of 15 Nights or Longer: (Excluding World Cruise and MSC Yacht Club):

109–61 days before sailing: Deposit

45–31 days: 75 percent

For World Cruises:

120 or more days before departure: Deposit (15 percent of the fare)

119–60 days: 25 percent

59–15 days: 50 percent

14–10 days: 75 percent

9 days or less: 100 percent

For MSC Yacht Club:

120–90 days before departure: Deposit

89–60 days: 50 percent

59–30 days: 75 percent

Norwegian Cruise Line

Notes: Norwegian bases cancellation penalties on both cruise length and cabin category. Cruise cancellation policies also apply to airfare, hotel stays and certain other advance bookings made through Norwegian within 60 days. Name changes are considered cancellations.

For All Cruises of Six Nights or Less: (Mini-Suites and Below)

86–76 days before sailing: Deposit or 25 percent of the fare (whichever is higher)

75–61 days: Deposit or 50 percent (whichever is higher)

60–31 days: Deposit or 75 percent (whichever is higher)

For All Cruises of Seven Nights or Longer: (Mini-Suites and Below):

119–91 days before sailing: 25 percent of the fare

For The Haven Suites, Suites, Garden Villas and Holiday Bookings:

119–106 days before sailing: Deposit or 25 percent of the fare (whichever is higher)

105–91 days: Deposit or 50 percent (whichever is higher)

Oceania Cruises

Note: Fare penalties are inclusive of airfare purchased through the line, as well. Separate fee policies are in place for the line's world cruises.

For All Cruises of 14 Nights or Less:

120–91 days before sailing: $250 plus administrative fee, which varies and can be converted to a future cruise credit (alternatively, for Owner's, Vista and Oceania suites , the penalty is 10 percent of the cruise fare)

90–76 days: 25 percent of the fare

75–61 days: 50 percent

For All Cruises of 15 Nights or Longer: (Excluding World Cruises)

180–151 days before sailing: $250 plus administrative fee, which varies and can be converted to a future cruise credit (alternatively, for Owner's, Vista and Oceania suites, the penalty is 10 percent of the cruise fare)

150–121 days: 25 percent of the fare

Princess Cruises

Note: Fares for cruise tours and fees for prepurchased gifts and special services are also subject to the below cancellation penalties when canceled 56 or fewer days out for sailings of 30 nights or less, or 89 or fewer days for cruises 30 nights or longer. Different cancellation policies apply for hotels, shore excursions and airfare booked through Princess. Name and departure date changes are considered cancellations.

For All Cruises of Five Days or Less:

74–45 days before sailing: Deposit

44–29 days: 50 percent of the fare

28–15 days: 75 percent

For All Cruises of Six to 24 Days: (Including World Cruise Segments):

56–29 days: 50 percent

For All Cruises of 25 days or more: (Including Full World Cruises and Segments)

119–90 days before sailing: Deposit

89–64 days: 50 percent

Regent Seven Seas Cruises

Note: Regent's cancellation policy is one of the industry's strictest, with its penalties extending farther out than most other lines. Note that separate cancellation policies are in place for the highest level suites (such as Master and Regent suites), for bookings aboard Seven Seas Splendor and for voyages of 100 nights or longer.

For Cruises of 14 Nights or Less:

121 days or longer before sailing: 25 percent of the fare

For Cruises of 15 Nights or Longer: (Excluding Voyages of 100 Nights or Longer)

151 days or longer before sailing: 25 percent of the fare

Royal Caribbean International

Note: The outlined cancellation fees for cruises of five nights and longer are also applicable toward Royal Caribbean cruise tours. Fees for single occupancy and third, fourth or higher occupants may vary.

For All Cruises of Five Nights or Longer:

Seabourn Cruise Line

Note: Outlined cruise cancellation fees are likewise applicable to airfare and land arrangements made through the line unless only non-cruise components are canceled. Specially priced promotions may be fully nonrefundable.

For All Cruises of 25 Nights or Less:

121–91 days before sailing: 15 percent of the fare

90–46 days: 50 percent

For All Cruises of 26 Nights or Longer:

150–121 days before sailing: 15 percent of the fare

90–76 days: 75 percent

Silversea Cruises

Note: Separate cancellation fees apply for Silversea world cruise and world cruise segments.

For All Cruises: (Excluding World Cruises and World Cruise Segments)

121 days or longer before sailing: $200 administrative fee (may be converted to a future cruise credit)

120–91 days: 15 percent of the fare

Viking Ocean Cruises

Note: Viking fare cancellation policies are inclusive of any land or air component booked through Viking. Note that world and grand cruises (more than 25 days long) carry separate cancellation policies.

For All Cruises: (Excluding World and Grand Cruises)

120 days or longer before sailing: $100 per person

119–90 days: 20 percent of the fare

89–70 days: 35 percent

69–50 days: 50 percent

49–30 days: 75 percent

Virgin Voyages

Note: Virgin has a simplified cancellation policy that's a bit different from the standard cruise line penalty structure.

121 or more days before travel: Deposit (unless cruise is canceled within seven days of payment, then deposit also refunded)

120–45 days: No refund given; however, passengers can request a future cruise credit in the amount paid or move booking to a new sailing date (both with a one-year expiration)

44 days or less: 100 percent

Windstar Cruises

Note: Airfare booked through the cruise line is nonrefundable once purchased.

121 days or longer before sailing: $50 fee

120–90 days: 15 percent of the fare

89–60 days: 35 percent

59–30 days: 50 percent

© 1995— 2024 , The Independent Traveler, Inc.

• Cruise and Hotels
• Carnival Cruise
• Carnival Cruise Cancellation Policy: Explained and Updated Guidelines

Planning a cruise vacation can be an exciting experience, but sometimes unforeseen circumstances may arise, leading to the need for cancellation. Understanding the cancellation policy of your chosen cruise line is crucial to avoid any unnecessary financial losses. In this comprehensive guide, we will delve into the Carnival Cruise Cancellation Policy, providing you with all the essential information and updated guidelines you need to know.

To begin, let’s take a look at the key points of Carnival Cruise Cancellation Policy: Explained and Updated Guidelines in a concise table:

| Cancellation Period | Cancellation Fees | |———————|——————-| | 75 days or more before departure | No fee, full refund | | 74 to 56 days before departure | Deposit amount retained | | 55 to 30 days before departure | 50% of total cruise fare | | 29 to 15 days before departure | 75% of total cruise fare | | 14 days or less before departure | No refund |

It is important to note that these cancellation fees may vary depending on the specific cruise package, cabin type, and length of the cruise. It is advisable to refer to the official Carnival Cruise Line website or contact their customer service for accurate and up-to-date information.

Carnival Cruise Line understands that unexpected events can occur, and therefore, they offer several options to minimize cancellation fees. For instance, guests can purchase travel insurance, such as Carnival’s Cruise Vacation Protection, which provides coverage for trip cancellation due to covered reasons. This insurance can help protect your investment in case of unforeseen circumstances such as illness, injury, or other emergencies.

In addition, Carnival Cruise Line offers a Future Cruise Credit (FCC) program that allows guests to receive a credit for the amount paid towards their cancelled cruise, which can be applied to a future booking. This offers flexibility and ensures that your dream vacation doesn’t go to waste.

To ensure you have a smooth cancellation experience, it is essential to familiarize yourself with the specific terms and conditions outlined by Carnival Cruise Line. Reading through the cancellation policy in detail will help you make informed decisions and avoid any surprises. Remember, each cruise line may have different policies, so it’s important to review the guidelines specific to Carnival Cruise Line.

In conclusion, understanding the Carnival Cruise Cancellation Policy is vital for anyone planning a cruise vacation. By familiarizing yourself with the guidelines and being aware of the cancellation fees and options available, you can make informed decisions and protect your investment. Remember to consult official sources such as the Carnival Cruise Line website or contact their customer service for the most accurate and up-to-date information.

Sources: 1. Carnival Cruise Line Official Website: [https://www.carnival.com/](https://www.carnival.com/) 2. Carnival Cruise Line Cancellation Policy: [https://www.carnival.com/help](https://www.carnival.com/help)

Remember to replace the [https://www.carnival.com/](https://www.carnival.com/) and [https://www.carnival.com/help](https://www.carnival.com/help) with the correct links in the final draft.

How do I cancel my Carnival cruise and get money back?

To cancel your Carnival Cruise and receive a refund, it is important to understand the Carnival Cruise Cancellation Policy: Explained and Updated Guidelines. To begin, you must cancel your reservation prior to the specified cancellation deadline. The refund amount will depend on the timing of your cancellation, as well as the type of fare you booked. If you cancel within the designated timeframe, you may be eligible for a full refund or future cruise credit. However, certain fees may apply. It is advisable to review the specific cancellation policy associated with your reservation to ensure you meet all requirements. For detailed information on Carnival Cruise cancellation guidelines, please visit the official Carnival website’s cancellation policy page: https://www.carnival.com/help.

What are the new cruise refund rules?

Carnival Cruise Lines has recently updated its cancellation policy to provide greater flexibility and peace of mind for travelers. Under the new guidelines, guests who cancel their cruise at least 30 days prior to departure will receive a full refund of their cruise fare. For cancellations made within 30 days of departure, guests will receive a future cruise credit equal to the amount paid, which can be used towards a future cruise within the next 12 months. These new rules aim to offer passengers more options and reassurance amidst uncertain travel conditions. For more information on Carnival Cruise’s cancellation policy, please visit their official website.

Can I cancel my cruise for a full refund?

Carnival Cruise Cancellation Policy: Explained and Updated Guidelines state that passengers have the option to cancel their cruise for a full refund under certain conditions. If the cancellation is made within the specified time frame, typically 90 days prior to the departure date, a full refund will be granted. However, if the cancellation is made after this time, there may be penalties and fees involved. It is important to review the specific terms and conditions of your booking to understand the cancellation policy that applies to your cruise. For more information, please refer to Carnival Cruise’s official website.

When can you cancel a cruise without penalty?

According to Carnival Cruise’s cancellation policy, passengers can cancel their cruise without penalty within 24 hours of booking. After this initial period, the cancellation policy varies depending on the length of the cruise and the timing of the cancellation. For cruises of 2-5 days, cancellations made 75-56 days prior to departure will result in a penalty, while cancellations made within 55 days will incur a higher penalty. For cruises of 6-9 days, penalties apply within 89-76 days and 75 days, respectively. Similarly, for cruises of 10 days or longer, penalties are imposed within 89-76 days and 90 days, respectively. It is important to review the specific cancellation guidelines for your particular cruise to avoid any unnecessary fees or penalties. To learn more about Carnival Cruise’s cancellation policy, you can visit their official website: [https://www.carnival.com/help](https://www.carnival.com/help).

Carnival cruise cancellation policy 2023

Carnival Cruise Line has updated its cancellation policy for 2023, providing clear guidelines for passengers who may need to cancel or modify their bookings. The policy states that cancellations made within a specified timeframe will be eligible for a future cruise credit or a refund, depending on the circumstances.

For cancellations made outside of this timeframe, penalties may apply. It is important for passengers to review the specific terms and conditions of their booking, as different cruise fares may have varying cancellation policies. To learn more about Carnival Cruise Line’s cancellation policy for 2023, please visit their official website at [insert link].

In conclusion, understanding the Carnival Cruise cancellation policy is crucial for anyone considering booking a cruise with this popular cruise line. With the ever-changing circumstances and unexpected events that can arise, having a clear understanding of the guidelines can save travelers from potential financial loss and disappointment.

By following the steps outlined in this guide, passengers can navigate the Carnival Cruise cancellation process with ease. From understanding the different cancellation windows to knowing the potential penalties and fees, passengers can make informed decisions about their travel plans.

It is important to note that the cancellation policy may vary depending on the type of booking, such as individual or group reservations, as well as the specific terms and conditions associated with promotional offers or special events. Therefore, it is always advisable to carefully review the terms and conditions of your specific booking before making any decisions.

Carnival Cruise Lines has provided an informative and user-friendly website that offers detailed information on their cancellation policy. Their website serves as a reliable source for up-to-date guidelines and should be consulted for the most accurate and current information.

Additionally, industry-leading travel websites such as Cruise Critic and Travelocity provide valuable insights and reviews from fellow travelers, offering a wealth of information on Carnival Cruise cancellation policies and experiences.

It is also worth noting that travel insurance can provide an added layer of protection against unforeseen circumstances that may lead to the cancellation of a cruise. By carefully reviewing the coverage and terms of a travel insurance policy, passengers can ensure they are adequately protected in the event of a cancellation.

Ultimately, understanding the Carnival Cruise cancellation policy is essential for any traveler considering a cruise with this popular cruise line. By familiarizing oneself with the guidelines, passengers can make informed decisions and mitigate any potential financial loss or disappointment.

Remember, it is always advisable to consult official sources, such as the Carnival Cruise Lines website, for the most accurate and up-to-date information regarding their cancellation policy.

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Cruise Lines

Carnival cruise line’s flexible cancellation policy.

Table of Contents

Key Takeaways

• Carnival Cruise Line’s cancellation policy includes a deposit requirement to secure a booking, with the amount varying based on the length of the cruise.
• There are different final payment timelines depending on when the booking was made, with final payment due 60 days before cruises 5 days or less, and 75 days before cruises 6-9 days.
• Cancellation penalties apply after the final payment, and the penalties increase the closer it gets to the departure date. Refund amounts are based on the timing of the cancellation, with no refunds for no-shows.
• Carnival offers different promotions and packages with additional terms and conditions, such as the Early Saver promotion with price protection but a non-refundable deposit, and the Pack Go last-minute deals with a non-refundable total fare. It is recommended to review the terms and conditions or contact Carnival for clarification.

Carnival’s Deposit Requirements

Final Payment Deadlines

Insurance coverage and claims.

Frequently Asked Questions

What happens if i need to cancel my carnival cruise before the final payment deadline, can i receive a refund if i cancel my carnival cruise after the final payment deadline, what happens if i don’t show up for my carnival cruise, are there any special promotions or packages that have different cancellation policies, how long do i have to use my future cruise credit if i cancel my carnival cruise.

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team.

From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

Carnival Cruise Ship Classes: A Comprehensive Guide

Carnival’s Ultimate Drink Guide And Tips

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team. From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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When was carnival cruise line founded.

• Carnival Cruise Line was founded in 1972 by Ted Arison and Meshulam Riklis.
• The company introduced the concept of the ‘Fun Ship’ in 1975, revolutionizing the concept of modern cruising.
• Carnival Cruise Line played a significant role in making cruising more affordable and accessible to a larger demographic of travelers.
• The company’s growth and expansion in the 1980s, including the acquisition of other cruise lines, allowed them to meet the growing demand for cruise vacations and increase their fleet and international reach.

The Early Beginnings of Carnival Cruise Line

The Founding Year: A Look at 1972

Historical significance of 1972.

• The Significance of 1972:
• It marked the birth of Carnival Cruise Line, which would go on to become one of the largest and most successful cruise companies in the world.
• It introduced a new era of affordable and accessible cruising, making it possible for a wider range of people to experience the joys of a cruise vacation.

Founders and Their Vision

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• The newest ship for Norwegian Cruise Line has a highly anticipated unveiling ceremony and features a luxurious design with state-of-the-art amenities.
• There is a wide range of diverse and delectable dining options available on board, offering exceptional culinary experiences from around the world.
• The ship is committed to environmental sustainability with advanced waste management systems, energy-efficient technology, and sustainable practices.
• Passengers can enjoy top-notch entertainment options, including Broadway-style shows, live music performances, and a variety of entertainment choices for all passengers.

The Latest Addition to Norwegian Cruise Line’s Fleet

Unveiling the Newest Ship by Norwegian Cruise Line

Discovering norwegian cruise line’s brand new vessel.

Introducing the Most Recent Ship for Norwegian Cruise Line

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• Enhanced entertainment options: Experience world-class performances and cutting-edge technology with our onboard theaters and live shows.
• Sustainable design initiatives: We are committed to protecting the environment, and this ship incorporates eco-friendly features such as energy-efficient systems and waste management practices.
• Innovative dining experiences: Indulge in a wide range of culinary delights, from gourmet restaurants to casual eateries, all offering diverse menus and exceptional service.
• Luxurious accommodations: Relax and unwind in spacious and elegantly designed staterooms, complete with modern amenities and breathtaking views.
• Exciting onboard activities: From thrilling water slides to exhilarating sports facilities, there is no shortage of fun and adventure aboard this ship.

Passenger Capacity Comparison

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• Onboard activities, supervised kids’ clubs, and family staterooms are important factors to consider when choosing a family-friendly cruise line.
• Royal Caribbean and Disney Cruise Line are two top choices for families, offering spacious family cabins, multiple dining options, and a variety of entertainment options.
• When planning a family cruise vacation, research different amenities and activities offered by cruise lines, consider destinations like the Caribbean and Alaska, and look for dedicated kids’ clubs and themed activities on the ship.
• To find the perfect cruise line for your family’s needs, consider factors like budget, itinerary, and onboard facilities, and ensure family-friendly activities, dining options, and amenities are available.

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Are there any age restrictions for children on family-friendly cruise lines, can i bring my own food and drinks on board a family-friendly cruise, are there any specific activities or programs for teenagers on family-friendly cruise lines, what are the cancellation and refund policies for family-friendly cruise bookings, affiliate disclaimer.

As an affiliate, we may earn a commission from qualifying purchases. We get commissions for purchases made through links on this website from Amazon and other third parties.

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Carnival Cruise Cancellation Policy (3 Different Options!)

Explore Carnival Cruise cancellation policy: 3 clear options for refunds & penalties. Ideal for travelers planning with flexibility. Learn more now!

Carnival Cruise is a popular cruise line with trips around the world available to its clients! Booking a cruise can be exciting, but sometimes plans do not go as smoothly as you would prefer. Cancellation policies can help you decide which trips to book and show you what you could back if you need a refund for your vacation. Carnival Cruise has a pretty straightforward cancellation policy!

Carnival Cruise has three tiers to its cancellation policy. The first is if you cancel before the final payment, where you will receive no penalty. The second is canceling after the final payment, where you will be penalized based on how close you cancel to the start of the trip. Finally, if you cancel a trip booking with a special offer, your refund options vary.

There are different penalties and refund options for these different tiers. The Carnival Cruise cancellation policy can feel a bit confusing and overwhelming. Follow along to learn about the other cancellation options with this cruise line. As well as the various processes to expect if you need to cancel your trip.

What is Carnival Cruise's Cancellation Policy?

The cancellation policy for Carnival cruise may feel overwhelming but is based on the time you cancel in relation to the beginning of your booking. Much like with other reservation companies, cancellations closer to your reservation are less likely to be refunded in full.  There are two main tiers to the cancellation policy for typical cruises.

First is for those who cancel before the final payment, or roughly 90 days before the reservation. Here you will get a full refund for your cruise. For those who cancel after the final payment, the refund and fee breakdown varies depending on the proximity to the upcoming trip. We will break these details down in the next section. Finally, it should be noted that special offers or deals rarely adhere to this standard structure.

This is the simple breakdown of Carnival Cruise's cancellation policy, however, there are a few more details that pertain to each situation.  We will simplify them as much as possible. If you have more questions or a particular case it is best to speak with a Carnival Cruise representative!

What are the Carnival Cruise's Cancellation Options?

Carnival Cruises' cancellation options are solely based on the time you cancel in proximity to the date your cruise leaves.  So there are not necessarily cancellation options, but tiers set of how much of a refund you can expect. The closer to your reservation that you cancel, the more fees you face and the less money you receive back.

You are allowed a 24-hour free cancellation policy, as mandated by law. But beyond that point, you will fit into two main categories, before and after the final payment. If you book with a special promotion, the cancellation policy differs slightly. However, the main date to keep in mind is 90 days before your cruise. That is the cut-off for full refunds and anything after that will face fees.

Cancelling Before the Final Payment

This is the most simple and convent tier of Carnival Cruises' cancellation policy.  If you cancel before you make your final payment, then you are likely to get a full refund . This tends to be about 3 months before you set sail, so you may want to mark that in your calendar just in case.

If you booked a very short cruise, your deadline will be later than a longer cruise. For cruises less than five days, the final payment date is 75 days before sailing. Whereas cruises are 6 days or more, the final payment date is 90 days prior to sailing.  Meaning if you booked a 3 or 4-day cruise than you will have a few more weeks to cancel and get the full refund!

However, if the cruise you booked was of a specific promotion it may be non-refundable for both the deposit and the fare.  So it is great to keep a look out for this if you find an amazing deal but are not sure on if you will be able to make the trip.

Your best chance at getting the most money back is to cancel your cruise at least three months or 90 days before you are supposed to set sail.  You will not face any stiff cancellation fees and have the best chance to get all your money back. This is the best idea regardless of the length of the trip. If you cancel after these dates, then you will face the fees outlined in the next section.

Cancelling After Final Payment

If you need to cancel after the final payment date, you will find a structured penalty system that will deduct from your refund.  Once final payment has been made, cancellation penalties do apply and increase as the departure date approaches. It is best to pull out a calendar and see what penalties you will face depending on when you cancel your cruise.

The first tier is between 89 and 56 days prior to your sailing date, between 12 and 8 weeks of your departure.  Here the penalty is only your standard deposit amount.  The rest of your money will be returned to you if you cancel within these margins.

Next is from 55 days prior to sailing to 30 days prior to sailing.  Between 8 and 4 weeks, the penalty for your cancellation will be 50% of the total fare or the standard deposit amount.  Whichever amount is greater is the fee you will need to pay, with the rest being refunded.

Then there is the tier between 29 to 15 days prior to sailing.  At this point, your fee will be 75% of the total fare or the standard deposit amount, whichever is greater.  This is because it will be more difficult to fill your spot canceling this late.

The final tier is between 14 days and 0 days before sailing to the day of the cruise. Now the penalty is 100% of the total fare. You will not receive your fare returned, but extra packages you may have booked will be.  You will receive no refunds if you are a no show to the reservation.

It should be noted that when calculating the number of days prior to the cruise, the day of sailing is considered the first day of the cruise. If you need to cancel your Carnival Cruise you should do it sooner rather than later. Even after the final payment deadline, you will receive more of a refund the sooner you make the cancellation.

Special Deals

The Early Saver promotion offers great prices to Carnival cruisers.  The company describes it as the lowest available core rate when open. Additionally, these Early Saver promotions provide price protection for up to 2 business days prior to sailing! However, with this promotion, the deposit is non-refundable at any time after the booking is made.

The Early Saver cruise prices are available up to 76 days prior to sailing for short cruises (5 days or shorter) and up to 91 days prior to sailing for long cruises (6 days and longer). Meaning they are available up until the typical final cancellation dates, so there is not much opportunity to get a refund.

If you do book an Early Saver promotion and need to cancel before the final payment, you will be able to get a cruise credit.  The credit is a non-refundable and non-transferable future cruise credit (FCC). Which comes with a $50 per person service fee. You must use this credit within 12 months from the date of cancellation. You can only use this credit with cruise fares and any unused portion will be forfeited.

Another type of promotion is the Super Saver, which can be priced lower than the Early Saver! Unfortunately, it does come with more restrictions. For example, you will not be able to select your cabin with this promotion. The deposit is also non-refundable at any time after the booking is made.

Finally, there are the Pack and Go promotions!  Pack and Go are the last-minute deals available on the cruise line’s website and are great for spontaneous travelers!  However, it does mean these bookings have an even more restrictive policy than Early or Super Savers. You will not be able to customize your package too much and can expect that 100% of the total fare will not be non-refundable any time after the booking is made. So be sure of your trip before you pay for these deals!

How Late Can I Cancel a Cruise?

You can cancel a Carnival Cruise reservation at any time!  There is no restriction on when you can no longer cancel your reservation. However, if you cancel after 14 days before the cruise launches then you will receive no refunds.

One of the worst things you can do is simply not show up to the cruise. You will get none of your money back and it puts the cruise line in a poor situation.  Canceling as early as you can help both yourself and Carnival Cruises immensely, so take action as soon as you can!

There are no fees for canceling before 90 days from your reservation date. After that, the fees increase as the cruise date approaches. But you are not allowed to cancel, you just will not get all of your money back.

To simply break down these fees after the final payment date, take a look here!  This is a quick table to see the fees you would face if you cancel after your final payment:

• 91 days: you will only need to pay $100 per person
• 61 to 90 days: you must pay 50% of your gross fare
• 31 to 60 days: 75% gross fare
• 0 30 days: you must pay 100% of gross fare

How Long Does It Take For Carnival Cruise's Refund?

Generally speaking, it can take 90 days or more to process a cruise refund.  There is no need to stress if the refund does not return within a few days. This can be for a variety of reasons, but the processing of your request and the transferring of money between accounts tend to take some time. However, it can be frustrating that this processing time does tend to be longer than others.

It is possible to contact a Carnival Cruise representative to try and speed up the process.  It is never a guarantee. With others trying for refunds as well, these phone lines may be busy and exhausting. Both for the representatives and clients themselves. But a calm tone and a few kind words can increase your chances of getting your refund sooner!

You may see a refund before these 90 days, but it is not likely. Patience is the best method after canceling your Carnival Cruise reservation, and it could help you get your refund faster. So do not stress and take it easy, vacation style!

Here is a simple summary of the Carnival Cruise cancellation policy!  The most simple option is to cancel before the final payment date.  Which is between 75 and 90 before the cruise takes off, depending on the length of the cruise. This is the easiest way to get your money back without a large penalty. Otherwise, you will find a bit more hassle and more fees.

The second most important point is if you cancel 14 days before the cruise, then you will face a 100% fare penalty . Unless there is a large weather disturbance or global pandemic, you will see stiff fees for canceling close to the cruise date.  Finally, the cancellation process can take roughly 90 days to process the refund.  So do not be concerned when the refund does not immediately appear in your account!

This is the basic information that you will likely run into if you need to cancel a Carnival Cruise. If you are needing to cancel for a special reason or do not sit within these outlines, then it is best to contact the company. A representative will be able to explain the information you need in more detail, but hopefully, this article gives you a great understanding!

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Cruise Cancellation and Itinerary Change Policy FAQs

Q.   We were supposed to visit two Bahamian ports and now we are only visiting one. Why am I not receiving a refund? A.   The Bahamian authorities only assess Taxes, Fees and Port Expenses for one port although the itinerary calls on two Bahamian ports. Therefore, no refund is due if only one Bahamian port is visited. 

Q.   Where can I find your Cruise Cancellation and Itinerary Change policy? A.   In our Cruise Ticket Contract

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• Shore-Excursions-Terms

Additional terms and conditions for shore excursions and spa purchases

Important notice.

Please read carefully the following terms and conditions before ordering any shore excursions and spa tickets online. These terms and conditions, as applicable, supplement the Guest Ticket Contract and are binding. Purchase of any of these activities constitutes the Guest’s agreement to be legally bound by these additional terms and conditions.

Limitation Of Liability

Carnival’s liability, if any, shall be limited as set forth in the Guest Ticket Contract and these terms and conditions.

Independent contractors operate all shore excursions, including any related transportation. Spa employees are likewise independent contractors. Carnival neither supervises nor controls their actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all such services as a convenience to Guests only. Spa attendants, tour operators, transportation providers, and their employees are neither agents nor employees of Carnival, notwithstanding their use of any signage or clothing which may contain the name “Carnival” or other related trade names or logos. It is understood and agreed that Carnival assumes no responsibility for and in no event shall be liable for, any loss, damage, injury, or death in connection with said services, excursions or transportation. Please review the Guest Ticket Contract for further information regarding your rights and obligations as well as those of Carnival.

Carnival is not responsible for any losses, damage, death, injuries, or claims whatsoever arising from, connected with, or related to any activities engaged in by Guests while off Carnival’s ships or tenders in any port of call. This includes all shore excursions, whether booked online, sold onboard or sold by third parties ashore. Guests engage in all such activities off the ship at their own risk.

Please refer to the below for additional terms and conditions that may be applicable to you:

• If you are booking a shore excursion, please visit the Shore Excursions Terms & Conditions for more information.
• If you are booking a transfer, please visit the Transfers Terms & Conditions for more information.
• If you are booking a spa service, please visit the Spa Services Terms & Conditions for more information.

Shore Excursion Terms And Conditions

These conditions are binding once you purchase any shore excursion provided by independent tour operators through Carnival. The deadline for making shore excursion bookings online is 1 day (24 hours) prior to sailing, unless otherwise noted in the shore excursion description. All of the shore excursions listed on the carnival.com website may not be available for every cruise itinerary.

All excursions are subject to change without notice.Descriptions, departure times, itineraries, pricing and locations may be altered and may vary due to unforeseen circumstances. Descriptions, schedules and excursion lengths are all based on approximate times and predetermined points of interest. Changes may be unavoidable and can be made at Carnival’s or the tour operator’s sole discretion. Departure times and meeting places will be printed on the shore excursion ticket. As a delay may result in a missed excursion or interfere with the excursion’s normal operation, guests are required to report to the specified location, at the designated departure time.

You will be required to pay for your shore excursion order in full using our secure online credit card processing. You will receive instant online confirmation that your order has been paid in full. Your tickets will be delivered to your cabin prior to embarkation.

Shore Excursion Cancellation and Refund Policy

Shore excursions may be cancelled by Carnival or the Tour Operator for any reason whatsoever. In the event of cancellation your sole recourse is a refund of the amount paid for the cancelled activity.

Excursions may be canceled or modified depending on the number of guests participating. Some excursions require a minimum number of guests to operate. If this minimum is not met, excursions may be cancelled by the Tour Operator and full refunds will be issued.

Sometimes the weather does not realize that our guests are on vacation and subsequently forgets to cooperate. It should be noted that excursions operate rain or shine. At times, tour operators will cancel particular excursions due to weather-related safety considerations. In this instance, refunds will be made for guests holding tickets on a cancelled excursion, and all efforts will be made to accommodate guests on an alternate excursion.

For online cancellations of excursions that occur before the cut-off window (24 hours prior to sailing), a full refund will automatically be posted to the credit card that was used to pay for the shore excursion order, regardless of whether the person who made the purchase is sailing. Please allow 7-10 business days for the credit to post to your account. No changes can be made after the cut-off window until sailing and must be approved by the Shore Excursion Manager onboard. For cancellations made once onboard, any refunds will be made to the Sail and Sign account of the order’s contact person, not the original credit card used to secure the online order. This condition applies even in the event that shore excursions were purchased as a gift by someone who is not sailing.

In the event of a cruise booking cancellation before the 24 hour cut-off window, a full refund will automatically be posted to the original credit card used to pay for the order. If the designated contact person on a shore excursion order must cancel their cruise booking and the remaining guests who are sailing would like to retain the shore excursion order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, the associated shore excursion orders will automatically be cancelled and refunded.

Cancellations made once onboard are subject to a 25% cancellation charge. . A refund, less any applicable cancellation charges, will be applied to the designated contact person’s sail and sign account. Carnival will only offer shipboard credit for shore excursion order refunds, but note any credit not utilized by the end of your cruise will be refunded via check to the order’s designated contact person on the morning of debarkation. However, within 24 hours of arrival in port where the shore excursion is to occur, orders become non-refundable.

Guests are encouraged to purchase Carnival’s Cruise Vacation Protection Plan to cover any eligible non-refundable shore excursion cancellation charges.

Excursions/Tours & Activities not Sold by Carnival

Carnival recommends that guests do not engage in excursions, tours or activities that are not sold through Carnival as Carnival has no familiarity whatsoever with these services or their operations.

Restrictions

Please note that there are certain restrictions based on age, health, weight and/or height, which have been imposed by the individual excursion operators for your own safety. Carnival urges you to abide by them.

Tour operators and Carnival have the right to require any individual to withdraw from an excursion at any time if that individual’s conduct is deemed detrimental to or incompatible with the interests, comfort, safety, well-being or harmony of others. Tour operators reserve the right to alter or adjust excursions to meet local conditions for participant safety and convenience. Neither Carnival nor local tour operators will reimburse or otherwise compensate any guest for disappointment in the event that circumstances beyond the reasonable control of Carnival or the tour operator make it impossible to provide services as intended.

Helicopter Weight Policy

Please be advised, due to weight, balance and capacity restrictions, if you weigh 250 lbs.(including clothing), or more, you are required when booking to purchase 2 seats (1½ tickets) on these excursions. All children, as of their 2nd birthday, are required to have their own seat and will be ticketed and charged accordingly.

Prices for shore excursions are quoted per person, in U.S. dollars and are subject to change without notice. Prices also vary by departure date and time and are capacity controlled. Some restrictions may apply. Most prices include transportation and when noted, meals, refreshments, guides and entrance fees. On snorkeling, scuba and golf excursions, only the equipment specified is included in the price. Some fishing excursions, particularly in Alaska, require the purchase of a fishing license, unless otherwise noted. Please see Fishing Policies.

Except as otherwise provided for helicopters, Children three years old or less, who do not occupy a seat, will not be charged and do not require a ticket unless noted in the shore excursion description. Children between the ages of 4 to 12 years and teens between the ages of 13 to 18 years will be charged full adult price, or special child/teen prices when applicable and noted. Guests under 18 years of age must be accompanied by an adult to participate in shore excursions. Some excursions require a minimum age to participate and will be noted accordingly.

Prices and availability of tours are subject to change without notice. In the event that the tour or price quoted or advertised through any website, Carnival’s sales person, sales agent, or any other source is booked, but is incorrect due to an electronic error, typographical error, human error or any other error, causing the tour or price to be listed, quoted or advertised for an amount not intended by Carnival, Carnival reserves the right to correct the erroneous price by requesting the Guest to pay the correct price intended, or by cancelling the tour in exchange for a full refund, but in no event shall Carnival be obligated to honor such tour booking resulting from the error, or otherwise be liable in such circumstances.

Fishing Policy

Alaska State law requires a valid one-day fishing license, which may be purchased from your excursion boat captain. In addition, during King Salmon season, you are also required to purchase a King Salmon license. Children 12 and under are required to wear life jackets at all times while onboard the fishing boat. Children must weigh 40 pounds or more to fit the life jacket and participate in the fishing excursion.

Tour Operator's Diving Policy

Due to the nature and level of physical exertion involved in diving excursions, these excursions may not be appropriate for individuals with certain medical conditions such as asthma, heart conditions, high blood pressure or serious diabetes. Tour Operators require that all guests be able to participate safely in the excursion. You will be required to sign a Medical Waiver/Liability Release form on board prior to your shore excursion. If you have any medical conditions that may affect your ability to participate safely in the diving excursion, please contact the Shore Excursion Manager prior to booking your excursion. This applies to scuba diving, snuba, power snorkel, underwater scooter, and sea trek excursions.

Personal Possessions

Neither Carnival, nor the Tour Operators will be responsible for personal possessions. Do not leave your possessions unattended at any time, either in the vehicles in which you are traveling or otherwise. Remember coats, umbrellas, cameras, handbags, wallets, traveling bags, binoculars, and similar items remain, at all times throughout the shore excursion, under the guest’s custody and control.

Transportation

Guests should consider that standards of transportation vary considerably throughout the world. Air-conditioned motorcoaches are not available in many areas. In some destinations, local buses are the best available. Guests wishing to travel with friends should all leave the ship together, as this will help the shore excursion staff allocate sufficient space in the same vehicle. Please note that motorcoaches and other forms of transportation may require guests to climb 2 to 3 steps. Most, but not all motorcoaches, can accommodate collapsible wheelchairs. Staff is not obligated to lift guests into or out of vehicles. Tendering may prevent guests in wheelchairs from going ashore at certain ports of call. For further information about specific excursions’ transportation accessibility, please look for the accessibility advisories online, represented by a blue wheelchair icon or see the Shore Excursion Manager onboard.

Shore Excursion Promotional Code

Shore Excursion offers are only available online. Not available onboard. Shore Excursions Purchases can be made up to 4 days prior to sailing. If you return an item that was purchased with a coupon, you will be refunded only the amount you paid (that is, the price of the item, less the coupon value).

Required Documentation & Identification

Please note that travel documentation requirements vary by destination and change often. It is the responsibility of the guest to provide valid travel and medical history documents required for air travel, debarkation at various ports of call and re-entry into the appropriate country of origin.

Your Sail & Sign Card will serve as your identification card when you re-board the ship in a port of call. Remember to take it with you whenever you go ashore. You will be required to show it to a Carnival security officer in order to re-board the ship.

Transfers Terms and Conditions

Unused transfer services are non-refundable . Transfers operate on the day of embarkation and debarkation only. Guests will be required to provide flight information via Online Check-In when purchasing transfers. When flight details have been recorded in FunPass, the updates are the responsibility of the guest. Carnival is not responsible for providing transfers for guest who schedule flights outside of the service times, or provide incorrect flight information. The vehicle operator is an independent contractor. Carnival assumes no liability for losses, damages or injuries in connection with the use of the operator. Carnival reserves the right to discontinue transfer service at anytime. Prices and acceptable arrival times are subject to change without notice.

Spa Terms And Conditions

Treatment restrictions.

We want you to have the most enjoyable spa experience possible. Although most of our treatments are suitable for all guests, we recommend that you review the below restrictions to ensure that you do not have a treatment or condition that could prevent you from enjoying the service(s) you selected or cause you discomfort. Once you are onboard the ship, you will also receive a comprehensive consultation from your therapist to identify any areas of concern.

Facial Treatments : Open cuts and abrasions, skin or eye infections, severe sunburn, conjunctivitis, styes, and severe psoriases on face.

Massages : Open cuts, abrasions or acne, hypersensitivity to heat, high blood pressure, recent operations, severe varicose veins, undiagnosed oedema, infectious skin diseases including conditions aggravated by moisture or heat, severe sunburn, chronic or inflamed back conditions, nerve damage, diabetes, pregnancy, auto-immune dysfunction.

Detox Wraps/Body : Not recommended if you are pregnant or breastfeeding, have iodine allergies (for certain treatments that use algae and seaweed), skin allergies, liver or renal disorders, cardiac conditions, diabetes, sunburn, epilepsy, varicose veins, thrombosis, metal pins, plates or pacemaker, in cancer remission, or if you are taking strong medications.

Hair Services : Infectious scalp conditions, open cuts and abrasions, open psoriasis or eczema. Nail Services: Fungal infections, skin and nail disorders, athlete’s foot, verrucae (plantar warts).

Fitness Services : If you have any condition that might limit your ability to engage in physical activity, we recommend that you contact your physician before booking these services.

Tooth Whitening : You should not have this treatment if you are pregnant or breastfeeding, or have any of the following: Hydrogen Peroxide allergy, cracked teeth, unfilled or broken cavities, braces, or asthma.

Minimum Age

Guests must be at least 18 years of age to reserve spa treatments online and to receive treatments or utilize spa facilities. Reservations made by underage guests are subject to cancellation. Once you are onboard the ship, you will have the opportunity to book a treatment from our ZSpa menu for teens, a selection of services for guests between the ages of 13-17, or simply ask the Spa Manager about other treatment options for younger guests. Salon services are available to guests of all ages. Fitness facilities are available to minor guests when accompanied by an adult. Please see restrictions posted outside the Fitness Center.

Nurture Your Experience

We recommend that you arrive 15 minutes prior to your spa treatment so you can focus your mind on relaxation. To ensure you don't forget any personal items of value, we suggest leaving them in the personal safe box in your stateroom.

Spa Cancellation and Refund Policy

For online cancellations that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the credit card that was used to pay for the spa treatment. This policy is effective regardless of whether or not the person who purchased the spa treatment is sailing. Please allow 7-10 business days for the credit to post to your account.

Please note: No changes can be made within 7 days prior to sailing (the “cut-off date”). If you need to make changes after the cut-off date, you must wait until after boarding the ship and see the Spa Manager onboard in the spa. Once onboard, any refunds will be made to the Sail & Sign account of the spa order contact person’s Sail & Sign account, not the original credit card used to secure the online order. This applies even in the event that spa treatments were purchased as a gift by someone who is not sailing.

In the event of a cruise booking cancellation, a full refund will automatically be posted to the original credit card used to pay for the spa treatment order. This is providing that the cancellation is prior to the cut-off date. If the designated contact person on a spa order must cancel from their cruise booking, any remaining guests on the booking who are sailing would like to retain the spa order, a new contact person needs to be assigned. If a designated contact person cancels and does not reassign the responsibility, all of the associated spa orders will automatically cancel and be refunded.

Onboard Cancellation Policy: Please give us 24 hours notice before canceling your appointments or your Sail & Sign account will be subject to a 50% charge of the spa treatment cost.

Product Return Policy

Refunds are offered for all unopened products when accompanied by a receipt and returned by the end of the cruise. Unopened products without receipts can be exchanged for either services or products.

Value Price

During your cruise the spa may offer value prices for certain services at specified times, allowing you to experience luxury therapies at a valued price.

Satisfaction Guarantee Policy

We pride ourselves on enriching the lives of all our guests with premium treatments that nurture wellness on every level. If our staff does not meet your service expectations during your treatment we will offer an alternative service or if preferred, we will issue a refund.

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Here Are the Standard Cancellation Policies for Each Major Cruise Line

Cruise line cancellation policies are as varied as the cruise lines themselves. Some cruise lines let clients cancel up to three months before sailing with no penalty. Others charge an administrative fee for a cancellation from the minute a cruise has been booked.

One universal truth does apply, though: the more expensive or longer the cruise, the less time people have to cancel their sailing with the least penalty.

To help advisors quickly and easily identify the cancellation policy for ocean-going cruise lines, Travel Market Report has rounded up each line’s standard policy.

This roundup does not include any special promotions that require either a non-refundable deposit or a non-refundable fare. Additionally, unless noted otherwise, cancellation charges are person.

In this article: American Cruise Lines | Azamara | Atlas Ocean Voyages | Carnival Cruise Line | Celebrity Cruises | Celestyal Cruises | Cunard | Disney Cruise Line | Holland America Line | Lindblad Expeditions | MSC Cruises | Norwegian Cruise Line | Oceania Cruises | Paul Gauguin Cruises & Ponant | Princess Cruises | Regent Seven Seas Cruises | Royal Caribbean | Scenic | Seabourn | Silversea Cruises | UnCruise Adventures | Viking | Virgin Voyages | Windstar Cruises

American Cruise Lines Days Prior to Departure | Cancellation Charge

• 91 days or more | $250 per person (unless cancelled within 24 hours of booking)
• 90-46 days | 50% + $250 per person
• 45 days or less | 100% + $250 per person

Azamara Days Prior to Departure | Cancellation Charge

• 121+ days | $75 per person
• 120-91 days | 25% of booked fare
• 90-61 days | 50% of booked fare
• 60-31 days | 75% of booked fare
• 30 days or less | 100% of booked fare

Atlas Ocean Voyages Days Prior to Departure | Cancellation Charge

• Deposit-91 days (Deposit – 121 days for Antarctica sailings) | $250 per person
• 90-76 days (120-76 days for Antarctica sailings) | 50% cancellation fee
• 75-46 days (same for Antarctica sailings) | 75% cancellation fee
• 45 days or less (same for Antarctica sailings) | 100% cancellation fee