concur travel app

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Concur Expense

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• Control costs and cashflow
• Centralise business spend
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Let employees book their own travel, at the best possible rates, and within spending policies

Hit the road with confidence when you have concur travel.

We’ve been in the travel and expense (T&E) industry for decades. In that time, we’ve seen the tremendous value that every organisation sees when they automate their travel programme. The entire travel process becomes easier, more efficient, and more accurate. There’s also a significant increase in policy compliance, and employees love being able to use a consumer-like mobile app.

10 benefits of Concur Travel

Create a travel and expense “super system” for your business

On its own, Concur Travel is an industry-leading travel platform and an investment you’ll never regret. When you combine it with Concur Expense, you create a total spending solution that includes a consolidated view of spending data, travel bookings that automatically populate expense reports, and the ability to reimburse employees faster.

Bring T&E together

Companies of all sizes benefit from Concur Travel

Take your travel experience even further with our extended network

Investing in Concur Travel isn’t just our software. You also get immediate access to our extensive network of travel suppliers, which can give your employees freedom to book the travel experiences they want on their own.

You also become part of a passionate, global community that you can use to explore thought leadership, tips and tricks, user groups, and more.

See our partners Visit the community

See what these other SAP Concur solutions can do

Experience Concur Travel

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SAP Concur 4+

Travel and expense solutions.

• #37 in Business
• 4.6 • 127.2K Ratings

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Description.

If you use Concur® Travel, Concur® Expense or Concur® Invoice at work, then download this companion app to your iPhone or iPad to manage your travel and expenses when you’re on the go! With the SAP® Concur® mobile app, you can: • Review and approve expense claims, invoices and travel requests • Snap a photo of your receipt and instantly add it to your expense claim • Book a flight or train ticket, reserve hotel rooms or rent a car • Update or add new attendees to meeting invites • Get hotel suggestions based on your preferences • Capture and track mileage automatically • Integrate your itinerary with TripIt to get real-time travel alerts and updates *This is a companion mobile app for existing users of SAP Concur solutions.*

Version 10.9.1

NEW FEATURES • Regular Expense users can view and move e-Receipts to claim while acting on behalf of another user. REMOVALS • We will stop supporting iOS 15 on the upcoming version of our app (v10.10)

Ratings and Reviews

127.2K Ratings

App is easier than website

I use Concur to claim my business expenses. I find the app much easier and more convenient to use than logging on to the website because it's easier to upload the photos of receipts on the app - your phone has a built-in camera after all! Knocked one star off because, when you add the details for the expenses it asks for, when you click submit it says you've missed info and then gives you more fields to fill in, when they weren't fields shown in the original section. Once you've filled those in as well, you can submit easy enough so it's just an annoying glitch.

The absolute worst

If your company is thinking of using concur for expenses then either persuade them not to or leave the company before they implement it. I’m writing this full or rage. Just spent 90 mins trying to fix 81 errors, mostly having to click “receipt added” from a drop down menu on every single expense. Why do I have to confirm on the web app that a receipt is added? I added the receipt on the app using the expense it tool (which is also pretty poor btw). So I’m wasting time doing the same task more than once. Worse than this it refuses to accept “no receipt” for things like London tube. There is no receipt. It just charges my credit card when I tap. Even worse is the function of automatically adding my uber journeys, which initially I thought was amazing. But oh no the web app despises this. Wont accept any of them. I have 20 journeys. It refuses to accept that there is a receipt, even tho it’s there in black and white in the receipt window. So I’ve got £4,000 which I need to claim back. I’ve abandoned this twice. Nobody knows how to help me. It would be easier to rob a bank. And now the app has logged me out and refuses to accept my login. Click ‘forgot password’ you say…yes I did that twice and don’t get an email to reset password. I used Expensify before this and it was great. Go with Expensify. You will live longer, believe me. Honestly the developers of this whole piece of software should be thrown into the sea

Developer Response ,

We apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at [email protected]. Thank you.

Poor Condescending & treats people like Children Do Not Use!

Hi Having been “forced” to use Sap (I could name it differently) this App is Specifically for the Karen’s & Dave’s of this world ( to our American comrades this is an English term) It’s marketed as some Super Be All Ex’s app designed to make like simple…. My experience is that after 18 months it seldomly has the Common Sense to make it the Be All Super Duper App… Every single month I submit my expenses some Ludicrously comment threatens to delay my ex’s … Example - you haven’t submitted a receipt for …. Well there is no way of making this Stupid system of realising I completed the Oooooh! Declaration of lost receipt…. It’s own form and yet it sends it back causing much inconvenience and for what …. £1.50 parking receipt….. Example - it says Oh you haven’t submitted a Tax Receipt for your Fuel/ Mileage etc - that’s because Sap 👈it’s My Car and it’s Me who buys My Fuel and as such you have No Right for My Receipt…. Overall as you may gather Sap is run my some Non Human and thinks that’s the way to work with its Customers….. Sorry but Sap we would like a Human Response in real time not some Nameless Computer generated communication Also Sap doe Not Trust the very people who use its system- it’s Customers - my review is Factual & Accurate Don’t use if you don’t have to there are Much Better solutions out there RJH

App Privacy

The developer, Concur , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

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Travel and Expense

How concur travel works.

With so many travel options to choose from, empower your employees to make the right choices with  Concur Travel .

By integrating travel, expense, and vendor invoice management into a single system, SAP Concur makes booking business travel simple. Concur Travel helps your organisation stay compliant with policies while also making it easy to make changes to travel plans as needed, no matter where and when those changes arise.

Booking a trip with Concur Travel

Booking a business trip should be easy. Using a single, intuitive interface it’s simple for employees to search and book flights, trains, hotels, and rental cars at the right price, all while staying compliant to your travel policy.

Negotiated and published fares are displayed in an easy to read table, with convenient color-coded indicators that show which options are within policy, and which aren’t.

Drawing travel content from multiple sources, Concur Travel not only gives employees more options together in one place, but also guides them to make the best choices for their travel needs. They can even see which options offer e-receipts to facilitate fast and seamless expense reporting.

Take a deeper dive into SAP Concur

Our free Concur Travel & Expense demo is an in-depth look at two of our core offerings, exploring how to book travel, submit expense reports, and more. 

Concur Request

Stop bad travel spending before it happens with  Concur Request . Using Concur Request, you can create a customisable pre-spend control document to identify anticipated expenses. This request and approval process allows managers to review travel spend and spot issues on bookings before they happen.

Even when travel is booked outside the booking tool or your travel management company,  Concur TripLink  lets you track every traveller, every dollar, and itinerary, across booking channels. With TripLink, employees easily connect SAP Concur solutions to suppliers like Avis, Marriott Bonvoy, and United, ensuring negotiated rates are obtained  and  giving you visibility into their travel plans no matter how they’re booked.

The SAP Concur mobile app

When employees are on-the-go, the  SAP Concur mobile app  lets them manage everything from booking air, hotel, car, or train trips, viewing the details of their itineraries, as well as capturing receipts and submitting expense reports. And with an automated approval process, it’s fast and simple for managers to approve requests wherever they are, right from their smartphones.

TripIt Pro 

TripIt Pro , included with  Concur TripLink , helps users effortlessly keep track of their itineraries, find better seats, track frequent traveller program balances, and get flight alerts when there’s been a cancelation or delay – all at their fingertips.

Help your employees be more productive with solutions they’ll love to use that lets you manage spending at the source, across both travel and expenses, for one unified view. You’ll get transparency and visibility into employee spend, the ability to enforce policy, and the agility to make intelligent spend management decisions.

How Concur Expense Works

How Concur Invoice Works

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SAP Concur Enhances Travel and Expense Management

The new booking experience in Concur Travel launched last August, featuring a consumer-grade user experience with a streamlined booking and checkout process.

Isaac M. O'Bannon

Mar. 21, 2024

SAP Concur held it’s Fusion 2024 conference in mid-March, and announced product developments and partnerships at the event.

The new booking experience in Concur Travel launched last August , featuring a consumer-grade user experience with a streamlined booking and checkout process. The new experience includes omni-search capabilities that automatically merge options for many locations, such as airports, city centers, or company locations, delivered by a robust travel ecosystem. It also offers increased global content coverage, including additional New Distribution Capability (NDC) content via the Sabre GDS, better imagery, and richer descriptions in one view.  The revamped Concur Travel delivers a modern, intuitive experience that is adaptable for web and mobile and tailored for the traveler.

Many TMCs agree the experience is much improved. According to Flight Centre Travel Group Global Manager of Travel Distribution Nicola Ping, “Flight Centre Travel Group believes that the evolution of the Concur Travel platform is a huge step forward in offering a retail-like experience for NDC air content in a corporate environment. Our partnership and collaboration with SAP Concur brings together the entire value chain to focus on delivering solutions that work in a complex travel ecosystem.”

At Fusion, we are announcing incremental content and features as part of the evolution of Concur Travel:

• In-app emissions data: Now, employees can further consider environmental impacts when booking through the replatformed Concur Travel. Through an integration with Thrust Carbon , one of the travel industry’s leading independent sustainability intelligence platforms, evolution of Concur Travel users can view and sort the greenhouse gas emissions of each flight segment, as well as rail and car rental options, and browse hotel providers by emissions, certifications, and sustainability scores.
• Enhanced hotel and rail content: We’re providing greater choice of hotel content with new direct integrations to American Express GBT, BCD, CWT RoomIt, FCTG, and HRS designed to enhance the traveler’s shopping experience by providing more options, clarity, and transparency for bookings. Additionally, users can search, book, and purchase UK Rail content.
• Microsoft Teams integration : Sharing travel itineraries with coworkers is now easier than ever. Travelers can share a reservation from their Concur Travel trip list to a Microsoft Teams chat, so that their coworkers can book the same trip and join them.
• Request Integration: Concur Request enhances compliance processes by automating and simplifying spend requests and approvals. When integrated with Concur Travel, the approval process becomes more efficient through automated workflows. Users can easily book a trip in Concur Travel, and a request is automatically generated and completed, offering a seamless experience.

“The evolution of Concur Travel isn’t a destination,” according to Charlie Sultan, president of Concur Travel at SAP Concur. “It’s a standard – one that will continue to evolve and set the stage for greater innovation and acceleration for a truly integrated corporate travel and expense experience that can take advantage of the latest developments in AI.”

Given the proliferation of airline and hotel content that is outside of legacy technology, and increased costs assessed by several airlines for not booking direct, we have continued to invest in TripLink. Our investment ensures that travelers continue to have access to a wide range of corporate and consumer fares while still enjoying their corporate benefits and allowing travel managers to completely manage their travel programs regardless of where travel is booked. To that end, we recently announced  the Concur TripLink hub, a new home within SAP Concur solutions to help streamline enrollment in TripLink and TripIt Pro. Travelers can easily connect their loyalty accounts to preferred travel partner integrations and gain even more benefits from business travel. For travel managers this means more visibility, improved policy compliance and the ability to provide travelers with more flexibility.

Travel disruptions are part of the new normal of travel, which is why we’ve also made changes in TripIt Pro to help travelers make informed travel decisions. Now, TripIt Pro Risk Alerts notifies users in real-time when a potential disruption may impact their trip. With timely info, users can be better prepared for the next step in their itinerary – whether that’s showing up to the airport early, rescheduling a flight, or doing more research into alternate plans. The alerts cover a wide range of events, including:

• Political unrest and labor action such as demonstrations and strikes.
• Communication outages and select airline alerts.

Reimagining Expense Reports

Our vision is to create the perfect expense experience – one where expense reports practically write themselves. We’re working on making that vision a reality by redefining what is possible in spend management through integrated solutions, robust data, and generative AI.

The reimagined Concur Expense experience is AI-powered, optimized for mobile and already being used by early adopter customers. Expense reports are automatically created and easily managed thanks to the following capabilities and a new partnership with Mastercard :

• Automatic expense entry, itemization, and categorization with ExpenseIt
• Timeline view of expenses
• Intelligent notifications such as missing receipts, missing attendees or expense reports ready for submission
• Attendee suggestion based on expense type and amount
• Automated expense creation for Mastercard transactions. Our new global integration will pull real-time spend data from Mastercard corporate card purchases to automatically populate expense reports in Concur Expense and alert users if additional information is needed. As part of the new partnership, we’re also working with Mastercard to provide travel and finance managers with the power to set spending controls and restrictions to help encourage expense policy compliance.

Additionally, we are announcing our new Data Delivery Service, which provides customers direct access to their Concur Expense data flows without manual reports or downloads. Now, customers can bring their Concur Expense data into their instance of SAP Analytics Cloud, their data warehouse, or any other third-party analytics tool to view a complete picture of spend and improve data management. Companies will be able to discover new analytics and insights, combining data sources across their organization to make more informed, efficient decisions.

SAP Business AI in SAP Concur Solutions

At SAP, we deliver AI that is built for business. It is relevant, reliable, and responsible, and fundamentally changes the way companies operate, enabling them to create greater value more efficiently. AI is only as good as the quality and breadth of the data it draws upon, and SAP Concur is the global market leader in travel and expense solutions, with more than 92 million end users booking travel and/or processing expenses. For a decade, we have been infusing AI into SAP Concur solutions including ExpenseIt, Verify, Intelligent Audit, and Concur Invoice. At Fusion, we are excited to debut new Business AI capabilities in SAP Concur solutions:

• Concur Request: Now uses generative AI to provide intelligent cost estimates for trip planning, saving employees time and effort.
• ExpenseIt: We’ve also brought capabilities from ExpenseIt on mobile to the web interface so customers can upload receipt images to ExpenseIt web, where it taps AI to automatically create a new expense with several key fields prepopulated. Plus, ExpenseIt now itemizes hotel folios using generative AI, increasing the accuracy of the results, and saving employees time. 
• Generative AI s earch : A new capability within Concur Support allows SAP Concur customers to type questions in natural language and get quick answers using generative AI without having to submit a support ticket.

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Travel at State – Office of the Controller

Welcome to Michigan State University's Travel Website

• To learn more about the Concur Fiori update, and to see it in action:
• Read the FAQ
• Check out the Fiori on the web demo video
• Check out the Fiori on mobile app demo video

Travel@State provides faculty, staff, students, and guests with resources and information related to traveling on behalf of the University.

MSU has negotiated contracts with multiple airlines, car agencies, and major hotel chains. Booking travel through one of our preferred agencies also gives faculty and staff the ability to direct bill airfare and rail to their department/unit. For more information on booking through Travel@State, please refer to the Preferred Agencies  page.

What is Concur?

Concur is MSU’s travel and expense system that streamlines the travel process for MSU faculty and staff.

What Concur can do:

• Calculate per diems, currency conversions, and mileage
• Book travel and link itineraries through the mobile app
• Add a receipt to your Expense Report just by taking a picture
• Allows travelers to separate business and personal expenses
• Quicker reimbursements
• Real time business intelligence on travelers and costs
• If an event has occurred, locate our travelers and open a line of communication
• Create cash advances and encumbrances during the pre-trip process
• Automated auditing

Have questions? Learn more by visiting our Reference Library  or by contacting the Travel@State team at [email protected] .

Need Help with Reimbursement?

Visit the Reimbursement Chart  for information on reimbursable expenses and receipt requirements.

Please refer to the Travel Policies & Procedures to ensure compliance with Michigan State University regulations.

Reference Guides

The Travel@State team has created a list of helpful resources to guide you through each step of the travel process. Both PDF and video resources can be found in the Reference Library .

Want to stay updated on the latest Travel@State news? Join our Listserv !

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The SAP Concur mobile app

Create and submit expense reports, manage travel, and approve invoices quickly, easily, and on-the-go.

Download the SAP Concur mobile app

By empowering your people to manage expenses, travel, invoicing from anywhere, travelling employees can do more from the road, and managers can track every dollar more easily.

Turn receipts into expense reports in a snap with ExpenseIt

The SAP Concur mobile app makes expense reporting easier than ever. Simply take a photo of each receipt on your smartphone, and then ExpenseIt within Concur Expense will automatically create, itemize, and categorize expense entries.

• Make paper receipts a thing of the past
• Eliminate manual data entry and reduce errors
• Get a near real-time view of all spend

Read about ExpenseIt Try the Concur Expense demo

Organize itineraries in one place with TripIt Pro

Whether your travel is for business or pleasure, our top-rated TripIt Pro app lets you organize travel plans by creating a single itinerary from nearly all types of reservations in one easy-to-use mobile tool.

• Check one place for all your travel details
• Get real-time travel alerts and updates
• Receive connecting gate and baggage claim info
• Navigate the airport easily with interactive maps

Get the TripIt app How to use TripIt

Take control of spending with automatic distance capture

When employees self-report mileage, it can lead to errors, fraud, and unnecessary costs. Drive automatically captures mileage to help your organization document distances with ease and cut travel-related costs.

• Reimburse employees accurately
• Improve compliance and be ready for audits
• Reduce fraud and reporting errors
• Get visibility into every expense category

Learn about Drive Get the brochure

See what these SAP Concur solutions can do for you

Integrating your expense data means that your company can manage spending anywhere, anytime. 

Simplify the travel experience, increase compliance, and control your company’s costs — all in one place.

Automate AP to streamline processes, eliminate manual tasks, and increase visibility into spending. 

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UK government set to drop opposition to Russian athletes at Paris Olympics

• Move comes after tightening of neutrality rules
• Government writes to Olympic and Paraylympic organisers

The British government has indicated that it is prepared to drop its opposition to Russian and Belarusian athletes competing in the Paris Olympics and Paralympics in light of a recent tightening of strict neutrality rules.

The government has written to the International Olympic Committee (IOC) and the International Paralympic Committee (IPC) to underscore its own position, with which it says it is confident the respective governing bodies now concur.

The IPC issued a stricter set of guidelines relating to the eligibility of Russian and Belarusian athletes last month, which brought it broadly into line with previous statements issued by the IOC. They include requirements that Russian and Belarusian athletes must compete in neutral uniforms, will not feature in either opening or closing ceremonies or in medals tables, and will be independently vetted to ensure they have never publicly supported the Ukraine war.

Government officials have backed the toughened stance but denied a U-turn. A government spokesman told the PA news agency: “Russian and Belarusian athletes representing their country should not be ­permitted in domestic or international ­sporting competition. That position still stands.”

The IPC attracted criticism last year for voting to suspend only partially the respective Olympic committees, paving the way for athletes to compete as neutrals. ­ParalympicsGB said at the time that the decision “does not align with the values of the ­Paralympic movement”.

The IOC has taken a tougher stance, with the Russian Olympic Committee still suspended. Russia’s unsuccessful appeal against the sanction in February provoked a furious response from the Kremlin, whose spokesman Dmitry Peskov accused the IOC president, Thomas Bach, of damaging the Olympic movement.

Russia has also confirmed that it intends to push ahead with staging a “Friendship Games” in Moscow and Ekaterinburg in September, which the IOC has described as “a violation of the Olympic charter”.

Russian and Belarusian athletes have been allowed to compete in the UK under strict neutrality rules since the invasion of Ukraine. However, the rigorous criteria, mirrored by many other governments and individual sports federations, means as few as 60 Russian and Belarusian athletes may qualify to compete as neutrals in Paris.

• Paris Olympic Games 2024
• International Olympic Committee
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• Russia Olympic team
• Paralympics
• Sport politics

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