travel agents for cruises

Is it better to book a cruise through a travel agent? We say yes

Going online to book an airline ticket or hotel stay is a familiar and fairly easy transaction. When you book a cruise, however — particularly your first cruise — you might want to reconsider the impulse to handle the transaction yourself through a cruise line website or an online advertiser with cheap prices. This DIY approach might not be the best way to find your dream vacation at sea.

In reality, it's not that simple to book a cruise. You will likely run into a lot of questions to which you have no ready answer.

That's where specialized cruise travel agents come into play. Their expertise can help you avoid mistakes, whether you are a first-timer or a repeat cruiser checking out a brand you have not tried before.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Why you should book through a cruise travel agent

You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

When you book a cruise, you are making a vacation decision that goes way beyond a flight or hotel nights. Which ship you choose determines your dining and evening entertainment choices for the duration of your vacation. Which itinerary you choose impacts which destinations you'll visit and which shoreside activities will be available to you. It can be overwhelming to evaluate the options on your own if you've never cruised before.

In addition, cruise fares can be hard to understand and compare. You might, for instance, see a fare listed online without the port charges, taxes and fees, which you only see after you give your personal details.

Plus, the price of your cruise includes accommodations, meals, entertainment and activities — and in some cases drinks, tips, shore excursions, Wi-Fi and other extras. There's a lot bundled into some fares and not as much with others. A travel agent can help you determine what your cruise fare gets you. The cheapest base cruise fare does not always provide the best value or best overall vacation deal.

Related: 4 scenarios when you should use a travel agent

You aren't just booking general passage on a ship, either, as you will be asked to pick a specific cabin and when you prefer to dine. Making a mistake in these categories can ruin your cruise experience, as there are such thing as "bad" cabins and dining times (think noisy or claustrophobic cabins, dinner at 8 p.m. with cranky children, etc.).

With cruises, you typically don't pay for your whole vacation upfront but rather put down a deposit, with final payment due at a later date. A cruise travel agent can ensure you don't miss any due dates.

Remember, you might be a DIY type when booking airlines and hotels, but booking a cruise is more complex. If you enjoy doing your own research, focus on what to do and see in the ports of call. Read about different ships, cruise lines and itineraries. However, when it comes to booking the cruise, we recommend you still contact a travel agent who specializes in cruises to help you learn a few tips and avoid any rookie mistakes.

Travel agents can get better deals on cruises

If you're concerned that working with an agent will make your cruise more expensive, don't be. Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some might charge first-time clients a minimal fee. It's worth it.

In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which could save you money on the cruise fare. The agent might also have first access to sale prices because the cruise lines notify their agent partners and loyalty club members first before they announce a sale to the public.

Related: 6 ways to get a deal on a cruise

Some cruise travel agents even throw in booking perks , such as a complimentary bottle of Champagne, awaiting your arrival in your cabin.

How to find a travel agent for a cruise

Cruise lines prefer that you use a travel agent rather than going online and booking directly. They have small in-house reservation teams, and when you have a question while making a booking, good luck in getting an expert on the phone in a timely manner.

Companies such as Royal Caribbean and Carnival Cruise Line provide online directories to help you find an experienced cruise travel agent near you.

You can also find experienced and certified cruise travel agents through CLIA, the Cruise Lines International Association , which is the industry's main marketing group. Asking friends who have cruised to recommend a travel agent is another good idea.

Related: 5 unexpected places that sell cruises

You might get more personalized care from smaller agencies than from the huge online agencies, though websites such as icruise.com, Cruise.com and Cruise411.com also have experienced cruise agents. These larger online travel agencies can be a good option for those who prefer to make decisions and ask questions via chat. Just make sure you get the name and phone number of the representative for any follow-up questions.

Questions to ask a cruise travel agent

In choosing a cruise travel agent, you will want to tap into the person's specific expertise about the cruise line and ship you are considering. Anyone can read a ship deck plan outlining ship spaces (which you can find online), but you are looking for people who really know their stuff.

Look for travel agencies that are cruise-only or a home-based agent who specializes in cruises. If you are using a full-service travel agency, ask for the cruise desk.

Here are some questions to ask a travel agent to determine their expertise:

• How often do you cruise?
• Have you cruised on the line I am considering?
• Have you cruised on the ship that I am considering, or do you have clients who have cruised that ship and provided a review of their vacation?
• Do you have firsthand knowledge about the cruise destination? The itinerary?

You will also want to ask the travel agent if they have a preferred relationship or negotiated agreement with any specific lines that could lead to special perks for you.

Be aware that not all agents work with all cruise lines; some represent only a few preferred suppliers or specialize in higher-end cruises. They get bigger commissions from their preferred lines.

This is not necessarily a bad thing, but be aware if the agent seems to be putting you off the line you were originally considering, as this could be the reason. On the plus side, an agent who is a preferred supplier might have negotiated rates with the cruise line and be able to call in favors, such as that bottle of Champagne or a cabin upgrade .

You should also ask if the travel agency offers 24/7 assistance (usually an 800 number) in case you have last-minute questions or something goes wrong before or during your trip.

The cruise travel agent should have questions for you as well, to better understand your dream vacation desires. If you are calling a cruise agency for the first time, the agent should be interviewing you as much as you are interviewing him or her. The agent should be focused on helping you choose the cruise line , ship and cabin that is right for you. Making the correct choices is very important to your overall cruise experience.

Bottom line

Booking a cruise is a complex enterprise. A cruise travel agent will guide you through choosing your cabin and dining times, deposits and final payment, and options for shore excursions and specialty dining. If you need to cancel the trip, the agent will also help you through the refund process. You'll have a lot less stress before and during your vacation if you book with an experienced agent.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• Top ways cruisers waste money
• The ultimate guide to choosing a cruise ship cabin

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20 Tips Cruise Travel Agents Leave Out When Helping You

Posted: April 26, 2024 | Last updated: April 26, 2024

Embarking on a cruise is an adventure like no other, offering a unique blend of relaxation, exploration, and entertainment. However, even the most seasoned travelers can enhance their experience with a few insider tips. These 20 cruise hacks are designed to transform the way you travel, making your journey smoother, more enjoyable, and cost-effective. From booking strategies to onboard secrets, these insights will help you navigate your cruise like a pro.

Early Booking Benefits

Booking your cruise early can lead to significant savings and better cabin selections. Cruise lines often offer early bird discounts and perks like free upgrades or onboard credit. Additionally, you’ll have more time to plan and customize your trip, ensuring a more personalized experience.

Off-Peak Cruise Deals

Traveling during off-peak seasons can drastically reduce the cost of your cruise. You’ll find fewer crowds, leading to a more relaxed experience and often better service. Plus, the lower demand during these periods often results in lower prices and exclusive deals.

Bring a Power Strip

Cabins typically have limited outlets, so bringing a power strip ensures you can charge all your devices. This hack is particularly useful if you have multiple gadgets or are traveling with family. Just make sure the power strip doesn’t have a surge protector, as these are often prohibited for safety reasons.

Pack a Carry-On with Essentials

On embarkation day, it might take a while for your luggage to reach your room. Packing a carry-on with essentials like swimsuits, medications, and a change of clothes means you can start enjoying the ship’s amenities right away. This way, you won’t lose any time waiting for your belongings.

Explore Independent Shore Excursions

While cruise lines offer their own shore excursions, exploring independent options can be more cost-effective and offer more variety. Independent tours often provide more personalized experiences and can be tailored to your interests. Just ensure they align with the ship’s schedule to avoid missing departure.

Utilize Onboard Credit Wisely

If you receive onboard credit, use it strategically. Consider spending it on experiences you wouldn’t normally splurge on, like specialty dining or spa treatments. Plan how to use this credit in advance to maximize its value.

Attend the First Night’s Shows

The first night’s entertainment often includes previews of various shows and events happening throughout the cruise. This is a great way to decide which activities you’re most interested in without committing to full performances. Plus, the first night often has fewer attendees, offering better seats and a more intimate experience.

Make Dining Reservations Early

Book your dining reservations as soon as possible, especially for specialty restaurants. These venues can fill up quickly, and securing a reservation ensures you don’t miss out on the dining experiences you’re most excited about. Early reservations also give you better timing options to fit your schedule.

Opt for a Cabin with a View

Choosing a cabin with a balcony or window can significantly enhance your cruise experience. The views are spectacular and offer a private space to enjoy the scenery. It’s especially magical to have a balcony while cruising through scenic areas like the fjords or the Caribbean.

Check for Cruise Loyalty Programs

Many cruise lines have loyalty programs that offer perks like discounts, priority boarding, and freebies. If you cruise often, these programs can provide significant benefits and enhance your overall experience. Always check if the cruise line you’re choosing has a loyalty program you can join.

Bring a Portable Clothesline

A portable clothesline can be a lifesaver for drying swimsuits or hand-washed clothes. Many cabins don’t have adequate drying spaces, so this hack is especially useful. Just be sure to check if hanging items on the balcony is permitted.

Research Port Cities in Advance

Researching port cities before your cruise can enhance your shore excursions. Knowing about local attractions, dining spots, and cultural norms helps you make the most of your time ashore. This preparation leads to more enriching and stress-free port visits.

Take Advantage of Breakfast Room Service

Many cruises offer complimentary breakfast room service. Utilizing this service can save you time and allow for a relaxing start to your day, especially on busy excursion days. It’s a convenient way to enjoy a peaceful meal in the comfort of your cabin.

Use the Ship’s App for Daily Activities

Many cruise ships have apps that list daily activities, menus, and ship maps. Using the app keeps you informed of what’s happening on the ship and helps you plan your day efficiently. It’s also a great tool for navigating the ship and keeping track of dining reservations and show times.

Pack for Themed Nights

Many cruises have themed nights, such as formal evenings or costume parties. Packing appropriate attire ensures you can fully participate and enjoy these special events. It adds an extra layer of fun and helps create memorable experiences.

Bring a Refillable Water Bottle

Having a refillable water bottle is not only eco-friendly but also convenient. You can fill it up before excursions or activities, ensuring you stay hydrated throughout the day. This saves you from constantly buying bottled water on board or ashore.

Monitor Last-Minute Upgrade Offers

Cruise lines sometimes offer last-minute upgrades at a fraction of the cost. Keep an eye out for these offers, as they can be an affordable way to enhance your cruise experience. This could mean a better cabin or even discounted access to premium services.

Engage with Fellow Passengers

Engaging with fellow passengers can enrich your cruise experience. You can make new friends, share tips, and often learn about hidden gems on the ship or at ports. Socializing adds a communal aspect to your journey, making it more enjoyable.

Pack Smart for Onboard Activities

Packing items like gym clothes, swimwear, and formal attire ensures you’re prepared for all onboard activities. Consider the range of activities offered and pack accordingly to take full advantage of what the cruise has to offer. This preparation maximizes your enjoyment and participation.

Document Your Cruise Experience

Don’t forget to document your cruise – take photos, keep a journal, or collect souvenirs. These memories will be priceless, and you can share your experiences with friends and family. It’s also a great way to relive the adventure long after it’s over.

As our exploration of these 20 cruise hacks comes to an end, it’s clear that a little knowledge can go a long way in enhancing your cruise experience. By implementing these tips, you can maximize both the enjoyment and efficiency of your trip, whether it’s through savvy packing, making the most of onboard amenities, or exploring ports in unique ways. Armed with these hacks, you’re now ready to set sail on your next cruise adventure with confidence and ease.

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Electrostal History and Art Museum

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Electrostal History and Art Museum - All You Need to Know BEFORE You Go (2024)

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The Moscow metro now has a full 4G coverage

• On 19 Oct 2018

The Tele2 mobile network company became the first to build an infrastructure for 100% stations of the Moscow's metro. The high-quality 4G internet is now available on all 259 stations of the Moscow's metro, Moscow Central Circle (MCC) and monorail.

The operator has secured a 100% 4G indoor-coverage internet an all stations of the metropolitan metro, including the passageways, pavilions, and stairways. The investments into the project have exceeded 800 million rubles.

The Moscow underground is a specific infrastructure object, which has its own particularities. All works on designing, installation, and adjustment of the hardware should have been conducted exceptionally during night hours when the metro is closed for entry. A sufficient number of stations have a status of cultural heritage, thus, the network development has required additional approvement from the Department of Cultural Heritage of Moscow.

The network coverage within the metro system opens new horizons for the analysis of the "big data". Tele2 Network has analyzed the users' activity during the summer months and has indicated the busiest metro lines, which were: Tagansko-Krasnopresnenskaya, Zamoskvoretskaya and Kaluga-Riga lines. During the summer months, on the stations of Tagansko-Krasnopresnenskaya lines the subscribers have downloaded 125 TByte of internet-traffic, have made over 2 million calls with the total duration of 27 thousand hours, which equals to 3 years.

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