west midlands travel off peak times

It's so easy to get a ticket!

Tickets are available to buy on the My Metro App , on board the tram using contactless or cash (exact change please) or on a Swift Pay As You Go card.

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Tickets by Zone

Select from/to locations to find tickets

View Zone Map

Metro Ticket Zones is LIVE!

The Metro network has been split into four zones (1-4). The new ticket range will see the majority of journeys either reduced in price or with no additional cost for customers.

Ticket questions

Metro ticket zones is the name of our ticketing range. To travel on our network, we have a zone-based ticketing system. By using this zone-based ticketing system this gives our customers the opportunity to purchase a ticket within their chosen zone, without the need to specify which stops they are travelling between which allows for greater flexibility in their travel plans.

No, it was recognised that the kinds of journeys that people make by tram are different from those made by train. This means that by adopting the same zonal boundaries as rail, we are not be able to offer the flexibility and value that has been built into our zonal ticket range.

The Metro Ticket Zones Map provides the full details of how the network has been split into four zones and can be used to check which zone your stop is in, and which ticket type you will need to complete your journey.

Where a stop has two zones, this is called a border stop. There are three border stops and these are shown on the Metro Ticket Zones Map with the stop name in a white box. If you are starting or ending your journey at a border stop, you will not be charged for both zones. The zone that you pay for will depend on your direction of travel.

There are three stops (Jewellery Quarter, Black Lake and Priestfield) that are on the border of two zones, which means these stops are in two fare zones. This can be seen on the Metro Ticket Zones Map with the stop name in a white box.

If you are starting or ending your journey at a border stop then your zone will depend on the direction of travel. For example, Jewellery Quarter is on the border of Zone 1 and 2. Therefore, if you travel from Jewellery Quarter to a stop in Zone 1, you should treat Jewellery Quarter as a stop in Zone 1. If you travel to Zone 2 and beyond, you should treat Jewellery Quarter as a stop in Zone 2.

The range of tickets available to purchase are simplified to ensure that you have the correct ticket for your journey and to ensure that customers receive the best value for their travel needs.

Tickets range from a single (one way) to unlimited journeys all day, in a variety of zonal combinations, giving customers even more flexibility. Our popular season tickets also include zonal options, delivering a saving for many customers on their frequent journeys. Children enjoy a 50% discount on the adult ticket price.

The fare table sets out all of the ticketing options. Please check to see which ticket will be best for your travel needs.

Tickets are available to purchase from our conductors onboard the tram, using the MyMetro app, or via Swift. Metro ticket zones will also be available to buy at Payzone outlets.

Metro Ticket Zones is now available to purchase on Payzone systems.

Please visit Payzone or call our ticketing team on 0345 835 8181 for information about alternative ways that you can buy a zonal ticket and ensure that you are receiving the best value for your journey with Metro -during the short period between the new zonal fares going live and the upgrade being completed for Payzone outlets.

Yes, our Metro only passes and season tickets offer great value as customers are able to pay for their travel in advance, only in the areas of the network that they need to use.

Metro Ticket Zones fares are currently only available for Metro-only products. 

Please call our ticketing team on 0345 835 8181 for more information about the zonal combinations that are available for Direct Debit customers. They will be happy to check that you are using the best value product for the journeys that you make and will arrange for any changes to be made to your account.

All Tickets

Adult - metro only.

Unlimited tram travel within the Metro travel zones purchased.

Child - Metro only

Family - metro only, concessions.

Time to get on and mingle As a pensioner of state age, you are entitled to an Older Person’s Free Travel Pass anywhere in England during 'off-peak' times - between 9.30 am until the last service of the day Monday to Friday and all day at weekends and on public holidays. 

Note only passes issued by WMCA gives you free access to Metro travel.

Additional benefits West Midlands residents are also entitled to free travel during the above times, as well as extended travel beyond off-peak hours. To renew or apply for an Older Person's Free Travel Pass please click here.

Adult NX+Metro

NX + Metro - unlimited  National Express bus and tram travel.  *NX - t ravel on any National Express bus within the West Midlands travel zones.

Child - NX+Metro

Adult - nbus+metro.

nbus + Metro - unlimited bus and tram travel.  *nbus - t ravel on any bus within the West Midlands travel zones.

Child - nbus+Metro

Adult - nnetwork.

nNetwork  - unlimited bus, train and tram travel within the West Midlands travel zones.

Child - nnetwork Tickets

Family - nnetwork tickets.

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• Tickets & Savings

Save money with Off-Peak and Super Off-Peak tickets

Travel at quieter times and get there for less.

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All about Off-Peak tickets

Here’s what you need to know about our Off-Peak tickets.

What are Off-Peak tickets?

Off-Peak tickets are for trains that run at quieter times of the day. They’re great value if you don’t need to travel at busy times.

Are Off-Peak tickets single or return?

You can use them for both a single and a return journey. If you book a return, you can travel back on any day within 30 days of your outward journey. So that’s a nice bit of wiggle room.

When can I use Off-Peak tickets?

You can use Off-Peak tickets on any journey during these times:

• Outside the rush hours on Monday-Thursday
• All day Friday if your journey starts or ends at London Euston only
• All day Saturday on all journeys
• All day Sunday on all journeys

Want Off-Peak tickets for Monday – Thursday?

Check your journey below. Please note some journeys have extra restrictions on Off-Peak tickets.

See Off-Peak train times

When can I buy Off-Peak tickets

Can i reserve a seat.

Yes of course, just choose one when you book.

All about Super Off-Peak tickets

Super-Off Peak tickets are even better value than Off-Peak tickets. However they are only for quiet times of the day and for journeys to and from London Euston or to and from Milton Keynes Central.

What are Super Off-Peak tickets?

Super Off-Peak tickets are for trains that run outside busy times and for certain journeys only.

Are Super Off-Peak tickets single or return?

Both. Want a return? You can travel back on any day within 30 days of your outward journey.

When can I use Super Off-Peak tickets?

Only on these journeys:

• Trains to or from London Euston, Monday- Sunday
• Trains to or from Milton Keynes Central, Monday-Sunday

Only at these times:

• If you’re travelling towards London, your train must not arrive at London Euston before 1pm
• If you’re travelling away from London, your train must not leave London Euston before 10.30 am and between 4pm and 7pm

These times apply even if you’re leaving or joining the train at Milton Keynes Central.

When can I buy Super Off-Peak tickets?

You can buy these tickets at any time.

Yes, just pick your seat when you book.

What if I want a different journey?

You may be able to get Super-Off Peak tickets from another train company. You can still book through us.

Get to know Off-Peak travel

Go anywhere.

The West Coast is your oyster.

Go at these times

After the morning and afternoon rush hours weekdays, all day weekends.

Friday trains to and from London Euston are Off-Peak all day. Yay!.

View Off-Peak train times

Learn Super Off-Peak travel

Go to or from.

London Euston or Milton Keynes Central only.

After 1.00pm for trains to London Euston

After 10.30am up to 4pm, then after 7pm for trains from London Euston

Monday-Sunday

Off-Peak or Super Off-Peak?

Choose off-peak if:.

• You want to save money on your ticket
• You’re happy to travel outside popular times
• You don’t want to be restricted to trains running to and from London Euston or Milton Keynes Central

Choose Super Off-Peak if:

• You want to save more
• You’re happy with a smaller choice of trains
• You’re happy to have more restrictions on the time you can travel
• Your journey starts and ends at either London Euston or Milton Keynes Central

When can I travel with an Off-Peak return ticket?

You can book your Off-Peak tickets at any time, but you must travel during the middle of the day, in the evenings or at any time on weekends, avoiding the morning and late-afternoon rush hour. Our weekend Off-Peak hours start from Friday morning for Euston departures, meaning customers can travel on any train from as early as 05:05 to make the most of the weekend.

Off-Peak Friday offer excludes journeys from Milton Keynes to London Euston. Our journey planner will always show you Off-Peak tickets for valid journey times, so just enter your journey details to find your best ticket options.

Can I get a refund for Off-Peak tickets?

If you can no longer use your ticket, our Off-Peak are both fully refundable, minus a £5 administration fee. If you purchased your ticket from our website or app, you can apply for a refund through the My Account section of our website.  For more information on Refunds then please use the link below:

Click here for more information on refunds

Can I break my journey?

Break of journey is allowed on the outward and return portions of Off-Peak tickets unless otherwise indicated by a restriction shown against the ticket's validity code.

You may start, break and resume, or end your journey at any intermediate station along the route of travel on Off-Peak tickets unless the ticket restriction for the journey you are making does not allow it.

Many of our Off-Peak restrictions involve the time you arrive or depart London Euston. As such, if you plan to break your journey further north, you may be able to travel at what's locally a Peak time, but is still valid for your ticket if you've left London or will arrive in London at an Off-Peak time.

For example, you could be travelling from Shrewsbury to London but would like to break your journey in Birmingham. An early morning journey solely from Shrewsbury to Birmingham might be Peak on its own but, if your ticket's restrictions only refer to arrival times in London, you can make one leg of your journey at 'Peak' time, break your journey in Birmingham, then arrive later in London as per your ticket restrictions.

If you intend to start, break and resume, or end your journey at any intermediate station, please call 03457 48 49 50 to check if it is available on your specific journey.

Fare for everyone

If you're travelling on one of our trains, you must have a ticket that's valid for travel on that service. To make it fair for everyone, there are different ticket types available and our team are onboard to help with any queries.

Find out more

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Any Bus, Any Day, Any Time

No fuss, go by nbus.

nbus allows you to use your tickets on any bus in the West Midlands Network area.

The reduced range now allows you to remove the hassle of choosing the right ticket for you and the journey you need to make.

Buy your nbus ticket today

Bus tickets, now made simple. 

If you're looking for a more flexible option, Swift Go might be right for you.

The current range of popular nbus tickets

Adult tickets.

• 1 day - £4.50
• 1 week - £17.00
• 4 weeks - £60.00
• Monthly - £55.00

Child tickets

• 1 day - £2.30
• 1 week - £8.00
• 4 weeks - £30.00
• Monthly - £27.50

What ticket should I use now?

Below are the most popular adult bus tickets, and what your best option is now: 

Our most popular adult tickets

Other adult tickets, student tickets.