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Travel Consultant Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the travel consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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• Work with the team leader and team colleagues to improve processes and develop business opportunities to harness the full potential in the department
• Manage workflow and processes in accordance with SLA
• Anticipates and provides assistance on potential challenges that may arise for the customer
• Provide thorough, friendly, and effective customer service to all customers during the travel booking process (primarily inbound calls and may also encompass outbound calls, email, etc.)
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks and participating in professional societies
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly call schedules, and monthly and annual regional sales and market analyses
• ) Handles all follow-up communications with customer/clients to determine best possible solution for problems. Escalates problems to supervisor if agent does not have solution to problem
• Work with business leadership and clients to develop, coordinate and implement travel program agendas and itineraries,
• Working on a variety of projects day to day,
• Follow up on airline quotes provided to clients by travel consultant
• Manage group and individual flight reservations using Sabre Red (Native Sabre)
• Working in a friendly, close knit and positive team environment,
• Provide clients with a cost estimate and schedule of proposed travel,
• Assist in group bookings by calling airline group departments
• Competency to maintain positive client and co-worker relationships—Establishing, developing, and maintaining trust and loyalty over time and through changes
• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested
• Work independently in the absence of supervision
• Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control
• Monitors queues and provide quality control procedures to ensure that all records reflect the best rates and that passports, visas and upgrades have been addressed
• Acts as a resource for co-workers for information, problem solving, and reducing errors
• Performs daily and weekly reconciliation of sales generated at client location
• Excellent interpersonal ability, telephone and customer service skills to be able to interact with internal and external clients in a professional manner
• Effective organizational and time management skills, with a strong ability to manage multiple complex projects and shifting timetables
• Be an excellent communicator with the ability to communicate with customers at all levels
• Ability to build sustainable relationships with clients
• Knowledge of reservation systems (GDS), IATA rules and basic faring
• Ability to adapt quickly to fast paced environment
• Demonstrated excellent professional customer service and problem resolution skills
• Strong computer skills proficient using multiple screens in an online environment
• Strong attention to detail and accuracy
• Build trust while being reliable and dependable

15 Travel Consultant resume templates

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• GDS experience preferred
• Ideal candidates would have group travel experience, Microsoft product knowledge, experience with Excel, organizational skills and ability to multitask
• Candidates must possess excellent written and verbal communication skills
• Group travel or event planning experience preferred
• Microsoft product knowledge, experience with Excel
• Organizational skills, ability to multitask and attention to detail required
• Flexibility and ability to deal with changes
• Candidates must possess excellent communication skills
• Arrange all aspects of athletics team travel: group air, hotel block, charter bus
• Arrange all aspects of individual athletics travel: GDS air, hotel, car
• Provide emergency and after hours service to Athletics
• Work queues
• Work schedule changes
• Obtain travel approval from travelers: accounting codes
• Provide Weekly Summary to brief management
• Provide Monthly Booking Summary: group bookings of hotel, bus and charter air
• Provide Season Planner
• Provide Trip Planner
• Complete knowledge of SABRE or similar GDS
• Understanding of NCAA rules for recruits
• Minimum of 5-years athletic travel experience
• Communication skills, written and verbal
• Group booking experience and knowledge
• Car and hotel booking experience
• Book domestic and international reservations for air, ground, hotel, and rail
• Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately
• Facilitate and book group reservations
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
• Monitor, sort, and work global distribution system (SABRE) queues daily to maintain quality control
• Remain informed of all airline rules and regulations and current affairs
• Communicate information to clients accurately and appropriately
• Achieves individual and contractual service level goals related to productivity
• Must be proficient in native SABRE
• Knowledge of general office PC-based programs, including Microsoft Office Suite
• Experience with Executive Travel a plus
• Strong judgment and decision-making skills
• Exceptional communication skills both written and verbal

Sales Travel Consultant Resume Examples & Samples

• A level of exposure within the travel/aviation/airline industry
• A solid background having worked in reservations for a tour operator or travel agency is essential or you might have worked as an overseas rep
• Strong computer and ideally a CRS would be an advantage
• Ability to work well individually or as part of a team
• Have excellent communication skills
• To work as an individual and to be a team player
• To be commercially aware
• Great attention to detail
• Communicate with all levels of external & internal customers, ensuring high customer care at all times
• To develop excellent working relationships with colleagues and other internal departments
• Take responsibility for all decisions made relating to the role
• Flexible approach to working hours and weekend shifts
• 1+ years of prior experience in domestic flight and hotel booking, international booking will be a plus
• Good command of Travelsky ETERM booking system and Microsoft Office will be preferred
• Excellent communication skills and can communicate in written and spoken English

Corp Travel Consultant Resume Examples & Samples

• High school diploma or above
• Mandarin language ability is required
• Provide accurate business travel arrangement for corporate accounts including air, hotel, car and ground transportation arrangement
• Understand customers’ needs to propose best alternatives in terms of pricing/routing
• Provide Business Travel Services i.e. planning of itineraries, making reservations, ticketing for the international markets
• Gain knowledge and adherence to clients procedures, programs and policy guidelines
• Update and maintain accurate and Personal Client Profile
• Check document validity, provide accurate visa requirements and application details at the time of reservation
• Confirm travel itinerary request by email/fax etc within the stipulated Service Level Agreement
• Inform customer by the preferred communication channel for any changes of travel schedule
• Build and maintain good working relationships with customers

Group Travel Consultant Resume Examples & Samples

• Negotiate with all relevant suppliers including airlines and other transportation companies
• Ability to interpret and ensure all terms and conditions of both group and allocation contracts are met
• Responsible for ticketing group and individual flight reservations, ensuring accurate information is recorded
• Ability to understand airlines fare rules and be responsible for any changes of tickets when required
• Ensure you are up to date on all IATA rules and regulations and they are adhered to throughout the booking process
• Ensure client service level agreements are met and achieved by regular monitoring of client mailboxes and supplier responses
• Add value to our clients by taking the consultative approach and recommending alternate routes/flight times to make cost savings

International Travel Consultant Resume Examples & Samples

• Responds to requests for international price quotations utilizing automated system(s) for domestic and international itineraries; queues to rate desk when appropriate
• Maintains client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included; May build airline reservation system profiles for use with a specific group of travelers
• Knowledge of international faring and commission structures
• Able to work independently, exercising discretion and judgment
• Able to manage multiple tasks and changing priorities
• Capable of maintaining a favorable company image when interfacing with outside sources
• Able to maintain work volume and quality consistent with peers
• Able to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
• Able to demonstrate personal and organizational integrity
• Competency to maintain positive client and co-worker relationships; Establishing, developing, and maintaining trust and loyalty over time and through changes
• Minimum of 7 years international booking experience
• Must spend more than 95% of work time on International travel requests
• Knowledge of international faring and ticketing procedures
• Above average productivity level (subject to management assessment for off-the-phone projects)
• Achieves established office goals for measurable accuracy
• Able to work nights and weekends when needed
• Minimum of 1-2 years international experience
• Must spend more than 50% of work time on International travel requests
• Proficiency on Sabre and Turbo Sabre GDS systems
• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Provide travel offers and general travel advice to travelers
• Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported

Travel Consultant Lead Resume Examples & Samples

• Maintains client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included
• May build airline reservation system profiles for use with a specific group of travelers
• Assumes supervisory responsibilities when required
• Proficiency in Microsoft Office applications preferred

VIP Travel Consultant / Executive Desk Resume Examples & Samples

• Responds to requests for price quotations utilizing automated system(s) for domestic and international itineraries
• Moves market share for BCD Travel preferred suppliers
• Remains informed of all airline rules and regulations and current affairs. Communicates information to clients accurately and appropriately
• Must be able to take direction and work well with others
• Minimum of five (5) years of travel agency experience
• Proficiency on Sabre GDS system

Trainee Business Travel Consultant Resume Examples & Samples

• Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. Work within JPT processes for reporting all customer feedback
• Build rapport and trust with customers to foster positive relationships and repeat business
• Use range of IT software to complete reservations/ amendments/ refunds accurately, (including GDS & Supplier systems)
• Understand how to correctly book all available supplier products and services and keep abreast of changes in the procedure as communicated internally
• Liaise with suppliers to exert influence wherever possible and ensure customer requirements are fulfilled
• Fulfil complete and accurate back office administrative reconciliation of sales (including detail for amendments, reporting requirements and customer service history)
• Follow JPT processes and procedures as defined in the ISO, work instruction manuals and as communicated on an ad-hoc basis by the Manager or Team Leaders
• Work with the Team Leader and team colleagues to improve processes and develop business opportunities to exploit full potential in the department
• Recent qualification in travel and tourism strongly desired
• Able to respond to complex itineraries/ enquiries in a short time frame in a clear, concise and friendly manner
• Team player. Able to work well with others and multi-task to be flexible/adaptable to the business/team requirement
• Along with your team leader: take personal responsibility and actively participate in ensuring that knowledge of products, services, procedures and systems is comprehensive and up to date. Identify areas where additional training may be required to ensure continued quality, productivity, and personal development
• Actively demonstrate and behave in accordance with company values
• Carry out any other tasks or duties as may be set from time to time. This may include flexible scheduling, working overtime as needed, acquiring new skills, or assisting with other business needs
• 1 year of customer service experience in either a face-to-face setting or over the phone
• Excellent interpersonal, listening, written and verbal communication skills
• Travel experience a plus!
• Passion for customer service
• Ability to work collaboratively in a team environment
• Exceptional time management skills and the ability to handle multiple tasks
• Ability to adapt quickly in a fast paced environment
• Act in an ethical and honest manner
• Willingness to learn
• High School Diploma or equivalent preferred
• Sell travel arrangements and related services for clients and ensures sales goals are met in a professional and consultative manner
• Use preferred vendors as determined by Connexions to maximize profits
• Understand individual redemption travel loyalty program requirements. Proficient in all aspects of point redemption for appropriate clients
• Provide thorough, friendly, and effective customer service to all internal and external customers in a timely and accurate manner
• Maintain comprehensive working knowledge of all programs, tools and systems
• Strong computer skills, ability to navigate through multiple systems at once
• Meet and maintain individual monthly metrics per office guidelines as determined by the operating group
• Participate fully as a team member to assist as needed in completing all functions related to servicing the client, including selling additional products
• Pro-actively stay informed about all airline rules and regulations, and other industry requirements and accurately apply this information when making travel arrangements
• Resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken
• Handles escalated situations beyond the front line agent level including, but not limited to: cancellations, exchanges, voids, fare rules, etc
• Ability to meet the customer’s needs in addition to selling additional services to enhance the customer experience
• Maintain the customer relationship by proactively resolving any travel product or service concerns by selecting the best solution to solve the issue and expediting the resolution
• Achieve individual performance objectives and standards that help meet departmental objectives and organizational service level agreements
• Attend and participate in monthly team briefings, training workshops and update briefings when required
• Maintain a comprehensive working knowledge of all programs, tools and systems
• Minimum 1 year customer service experience in either a face-to-face or over the phone setting
• Must have 100% schedule flexibility between hours of 6am-Midnight, 7 days a week
• High school diploma or equivalent preferred
• Travel industry experience is a plus!
• Must have strong interpersonal, listening and communication skills- both written and verbal
• Must be able to work independently as well as collaboratively in a team environment
• Strong computer and multi-tasking skills are a must! Will be working with multiple programs and utilizing 8-10 windows at any given time
• Positive attitude with an eagerness to learn
• Must be able to pass pre-employment drug screen and 10 year background check
• College or above
• ABACUS CRS capability ticketing knowledge
• 3 years in travel industry
• Good communication skills, willing to help people, and pleasant characteristics
• Good English communication capability
• Land and sea experience
• Ability to work independently while contributing to a strong teamwork environment
• A pleasing personality with the ability to instill confidence in customers and colleagues

Specialized Premium Travel Consultant Resume Examples & Samples

• Bilingualism (French) an asset or Cantonese
• The ability to communicate with our customers is vital to your success in this role, this is about being able to adapt your approach to the customer, provide personal insight and build a strong and lasting relationship. Your customer interaction will mainly be on the phone but strong written skills via e-mail are also very important
• Our customers have very different requirements from call to call so you will be able to identify these through the relationship you build and confidently match products and services to meet their needs and exceed their expectations
• You must be IT literate as you will need to be able to understand and use internet search sites and e-mail in addition to the Sabre GDS and other in-house systems. There is a great deal of multi-tasking involved in this roles and your ability to quickly and confidently navigate a number of systems at once will be vital
• Research / information gathering and problem solving skills are essential, you will deal with a wide variety of enquiries so your ability to ‘think on your feet’ and provide in-depth solutions quickly and efficiently is essential
• Time management skills are a must – due to the multi-tasking nature of the role, you will need to be re-prioritizing your workload regularly in order to meet your deadlines
• Sales experience will be required so that you can cross-sell relevant products and services
• The customer experience is our top focus so you will have a strong desire to provide an excellent service to our customers
• Call centre experience would be advantageous
• Flexible to work shifts including evenings, weekends and holidays
• Sabre Experience
• Must be TICO certified
• Excellent working knowledge of air fare calculations and able to offer competitive travel fare options
• To be familiar with appropriate travel reservations and ticketing systems and productivity tools. Preferably Sabre
• Knowledge of leisure travel and leisure travel products/services, knowledge of luxury hotels & tour suppliers is desirable
• Must be an excellent team player and focused on achieving team goals
• Good written and verbal communication skills in English and Thai
• Research and book various day-to-day travel requirements for faculty, staff, and students
• Book individual domestic and international airline reservations
• Book individual domestic and international hotel reservations
• Book individual domestic and international car and bus transportation
• Complete airline contracts based on airline contracts and rules
• Learn the Anthony Travel Preferred Bus and Hotel Programs and utilize these programs while booking reservations
• Additional duties can include answering phones, faxing, scanning, confirmations, and follow up notes and calls to customers
• Various other tasks and assignments as needed
• Experience with international and domestic travel booking
• Proficiency on GDS systems required (SABRE preferred)
• Knowledge of ticketing procedures for airline, hotel and car rental systems
• Ability to conduct internet research skills for customer information
• Outstanding professional customer service skills a must
• Proficiency in Microsoft Office software
• Strong communication skills, both oral and written, with demonstrated ability to communicate strongly and effectively
• Must have excellent listening skills
• Possess strong interpersonal skills with demonstrated ability to be able to communicate with and provide consultative travel and lifestyle servicing to premium card members
• Be able to be both empathetic and assertive with customers
• Demonstrates ability to manage premium card member expectations
• Cope well under pressure while meeting deadlines
• Possess effective problem solving skills with focus on card member
• Be able to demonstrate strong persuasive /influencing skills
• Possess strong attention to detail
• Flexible to work shifts including overnights, weekends and holidays
• Bilingualism (French) an asset
• Ability to multi-task in high-paced environment
• Other tasks as necessary during low call volume periods
• Recent usage and proficiency with a GDS is required; preferably Sabre
• Consumer/Leisure Travel and Lifestyle booking experience an asset
• Ability to work overnight shifts, including weekends and holidays
• Work at Home subject to meeting specific criteria

Senior Entertainment Travel Consultant Resume Examples & Samples

• Books routine reservations for air travel, hotel and car rentals, with detailed follow for completion and changes to complete the reservation
• Books special and unique services as required by clientele
• Schedules meet and greet services for airport escort services
• Achieves individual and contractual service level goals related to telephone, quality, and productivity
• Ability to get vendors to provide special services to demanding clientele
• Ability to demonstrate personal and organizational integrity
• Minimum of four (4) + years active Travel Consultant experience in the past 6 years

Senior Production Travel Consultant Resume Examples & Samples

• Books routine reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Books and coordinates movements for the production company, including people, equipment and animals
• Coordinates all travel of the production company with the movie or TV Production Coordinator; must develop and maintain client trust and loyalty to be accepted and effective
• Provides after-hours “on-call” services as required by client and approve by BCD Travel
• Required to arrange innovative and creative special services as requested by client
• Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications
• Minimum of six (6) + years active Travel Consultant experience in the past 8 years
• Must have at least (1) + years active Travel Consultant Productions experience in the last 3 years
• Strong interpersonal skills and professionalism
• Strong domestic and international knowledge
• Experience in Group Travel
• Experience with VIP travelers
• Achieve established office goals for measurable accuracy
• Exceptional customer service skills
• Ability to be on call and work nights and weekends when needed and during productions
• Ability to deliver high levels of customer service to vary demanding travelers and movie stars
• Ability to remain calm under pressure situations
• Ability to retain confidential knowledge of movie stars
• Ability to develop strong client relationships
• Ability to handle fast paced environment with demanding client
• Ability to manage multiple tasks and changing priorities

Multi Skilled Travel Consultant Resume Examples & Samples

• Solid working knowledge and understanding of travel processes and technology
• Strong time management and organisational skills including multi-tasking & prioritize of workloads, as well as the ability to follow through on commitments to both customers and to the organization
• An exceptional Customer focus
• ) Demonstrates thorough understanding of recommending and booking domestic airline reservations after successful completion of four-week training program; this training includes both classroom assessment as well as sit-beside training. Additional refresher training is required
• ) Receives/researches incoming inquiries via inbound calls and utilizes approved scripting to handle questions and issues regarding programs and services. The approved scripting will also be used to book airline reservation(s). Solve problems using procedures provided in call center manual. Ensure all call and quality customer service metrics are met as outlined in training manual
• ) Accurately processes customer airline reservation(s) using applicable GDS system provided
• ) Maintains positive relations in all communications with internal and external clients/customers to enhance our business relationship
• ) Must be able to work rotating/flexible work schedule
• ) May provide training support to new hires training which involves sit besides allowing the new hire to demonstrate the knowledge they acquired in the classroom setting
• Work indepently in the absence of supervision
• Work 8-5 pm Pacific Time Monday - Friday
• Strong judgement and decision-making skills
• Experience with Executive Travel is a plus
• Knowledge of Concur Travel is a plus

Lead Travel Consultant Resume Examples & Samples

• Co-ordinate with multiple departments to ensure quick resolution for the customer Build excellent business relationship with customer groups, peers and vendors
• Knowledge of travel online booking tools, interface with GDS (Galileo, Amadeus) and the online booking environment
• Ability to diffuse difficult situations, turning negative experiences into positive and provide empathy and clarity to internal and external clients
• Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
• Ability to convey information clearly and concisely to groups or individuals both verbally and in writing to ensure that they understand the information and the message
• Ability to listen and respond appropriately to others with empathy and viable solutions
• A strong customer focus and a commitment to delivering ‘EXCELLENT’ service
• Customer service experience (minimum 2 years)
• Excellent and verbal communication skills
• Computer savvy
• Must be an excellent team player, willing to drive team results
• Be patient and able to work under pressure
• Travel, hospitality or tourism exposure desirable
• Must have a willingness to learn as all technical and product training will be provided

Norwegian Speaking Travel Consultant Resume Examples & Samples

• Extensive experience from frontline travel agency or airline, in a fast-paced team environment
• High skills and competence on corporate travel globally, solution and customer oriented
• Vast experience from Amadeus as we use this as GDS, ticketing experience is necessary
• Experience from Linkonline is preferable
• Be knowledgeable with the Nordic geography in order to better serve our customers
• Fluent in Norwegian and English and sufficient in the other Scandinavian languages

Business Travel Consultant Resume Examples & Samples

• Respond to travel enquiries from internal and external customers in a timely, knowledgeable and professional manner
• Strive to deliver customer Service Level Agreement at all times and exceed the customer’s expectation. Work within MMTT processes for reporting all customer feedback
• Follow MMTT processes and procedures as defined in the ISO, work instruction manuals and as communicated on an ad-hoc basis by the manager or team leaders
• Work with the team leader and team colleagues to improve processes and develop business opportunities to exploit full potential in the department
• Excellent customer service skills
• Demonstrate close attention to detail and be highly organised; able to prioritise work under pressure and maintain high levels of accuracy
• Strong IT skills (preferred prior use of Sabre, The Trainline, BOSS, Microsoft Office but not essential)
• Excellent problem solving skills able to research and use own initiative as well as network of colleagues and suppliers to support service delivery and drive business improvement
• Minimum 1 - 2 years international reservations experience
• Must spend more than 50% of work time on International travel reservations
• Advanced skills on travel industry system Sabre GDS
• Degree in tourism-related field

Sabre Travel Consultant Resume Examples & Samples

• Handling all travel requirements including flight itineraries, rail transportation, hotel reservations
• Offer best travel options in terms of pricing and routing
• Maintain a high level of customer service by ‘Going the Extra Mile'
• Build and maintain relationships with travelers

Senior / Travel Consultant Resume Examples & Samples

• Understand client’s preference and offer best options available in terms of pricing and routing
• Maintain high level of customer service by ‘Going the Extra Mile
• Resolve or escalate customer’s complaints and general queries
• Work professionally and independently in providing travel services i.e.: planning of itineraries, making reservations, competitive fare computations and ticketing
• Ensure a high level of professionalism and customer satisfaction delivered in accordance to the SLAs
• Work independently, exercising discretion and judgement
• Minimise errors and mistakes by gaining knowledge of procedures, products, rules and regulations
• Build and maintain relationships with clients at the relevant level

Travel Counsultant / Senior Travel Consultant Resume Examples & Samples

• Makes travel arrangement to client related activities on air/hotel/car/rail/visa etc
• Arranging flight itineraries and other special requests (i.e. seat assignment, special meals)
• Follow up on Visa processing for customers
• Provides professional travel advices to client
• Minimum of 5-7 years in Corporate Travel Management
• Experience servicing in Banking/Financial Industry is preferred
• Excellent Communication Skills (Written/Verbal)
• Fluent in English and Mandarin language is required
• You delight the traveler/travel arranger
• English fluent: written and verbal
• Superior written and verbal communication skills (in person and on phone)

Senior Business Travel Consultant Resume Examples & Samples

• Experience in the travel industry in a similar position or in a customer service center
• Competent Amadeus user
• Understanding and expertise in international travel requirements, i.e. visas, passports and immunization requirements
• Problem solver

International Business Travel Consultant Resume Examples & Samples

• Responsible for administering or coordinating the process with respective internal and/or external parties and service providers. All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded
• Ensure and support business travelers to follow requirements in the destination country in respect to immigration, tax and social security
• Keep track of trip matters, keep employees and contacts informed of status and progress, and escalate open case matters to applicable parties
• Ensure that US and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the Expatriation teams (Country Expats and Construction Project Delegations)
• Consult to US Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements
• Administer the business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration documents, Certificate of Coverage, billing information, personal data information and other required documents as needed
• Maintain tax authorization list for Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider including Cost Allocation calculations, Internal resumes, and Business Travel Assessment Reports
• Maintain a satisfactory customer service levels or employee performance results
• Manage special projects as they arise, such as special client requests, research, and on-site presentations for Operating Companies. Act as Subject Matter Expert on Business Travel process
• Resolve customer disputes, and escalate where necessary to global team for resolutions in future system upgrades
• A minimum of 2-5 years experience in Expatriate administration or related HR field
• The ideal candidate will be fluent in English and Spanish, Portuguese is a plus
• Basic understanding of expatriate tax, tax equalization, immigration, and relocation
• Excellent organizational skills
• Proactive "go-getter" mentality
• Natural change agent
• Sensitivity to intercultural issues
• Overseas employment/experience a plus
• There will be 10 percent travel (minimal) associated with this position
• Relocation assistance is available for candidates who are not local.*
• Use the appropriate the BCD tools and systems to complete requests
• Adhere to BCD policies and procedures to maintain quality control
• Excellent knowledge and application of airline supplier rules, including airline contracts held by client or BCD Meetings & Events
• Able to listen and evaluate customer needs
• Uses positive language and word choices to avoid negative customer reactions
• 2 years of travel agency experience required
• Proficiency in Microsoft Office software (Word, Excel, Outlook)
• Excellent oral and written communications skills
• Strong listening and evaluating skills
• Strong attention to detail with the ability to anticipate unstated client/traveler needs
• Follow set operations’ policies and procedures in the respective field of work
• Meet/exceed set SLAs in all regards to maintain a favorable business outcome
• Maintains and promotes professional and courteous client relations by managing a prompt and accurate response to telephone and email communications if necessary
• Knows and properly uses: airline terminology, codes, fare basis, resource guides, books, wherever necessary
• Check on PNR queues to process exchanges, cancellations and rebooking
• Promotes the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Applies discount programs appropriately
• Process exchanges, cancellations & re-bookings for air travel, hotel, car/limo rentals and Amtrak train service and following up when necessary to complete the reservation
• At least 5 years' experience within a Travel Consultant role
• Excellent communication and written skills
• Strong client management experience
• Advanced skills in routing and airline booking for fares and ticketing essential
• Able to work on rotating shifts from 7am - 11pm, including weekends and public holidays
• Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Zurich’s market share
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management
• Contribute to team efforts by accomplishing personal and team results
• Conduct regular product and system training to the existing and new clients
• Secondary support structure to clients by providing an intermediary and advice service as defined in the FAIS Act
• Communicate internally with our internal stakeholders and external stakeholder alike
• Adhere to all Internal Company policies
• Monitor competitors by gathering marketplace information on products and pricing
• RE5 (regulatory examination for Representatives in terms of the FAIS Act)
• FAIS credits (60 FAIS credits)
• Matric or equivalent
• Sales and marketing qualification will be an advantage
• Minimum 5 years experience in the travel insurance trade
• Strong communication (verbal and written), negotiation, interpersonal and presentation skills
• Work under pressure in a high volume, fast paced sales and customer service environment
• Target driven
• Reliable transport
• Work effectively in a team environment
• Follow up of booking payments
• Follow up commission payments for local agents
• Data entry into the sales system
• Communication is via phone calls, online bookings and emails from travel agents
• Provide administrative assistance to local GPSs
• Ensure first call resolution wherever possible of any customer service/sales issues
• Keeping abreast of current promotions & specials of G Adventures product
• Communication of availability, ongoing promotions to email list community
• Ensure all documentation is correctly distributed including invoices, initial & final documents
• *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN ECUADOR***

Cruise / Travel Consultant Resume Examples & Samples

• Answering inbound sales calls from our normal ECSC websites & promotion, as well as Contracted program such as TD Visa and RBC programs: Hours of Operation, Customer Service Levels, Center and Staff Appearance, and in alignment with the company’s values
• Communicate with the Cruise & Land suppliers, online and by phone, as needed to ensure maximum sales opportunities & high customer service
• Maintain knowledge levels of all suppliers, including Cruise & Cruise tours, Land & Hotel, Insurance and Shore excursion suppliers, in order to present them confidently to all clients
• Ensuring maximum participation for all ”in-center” training as well the learning opportunities available to all CCC & ICs, as the Weekly & Product Webinars, and the Monthly Team Meeting
• Local execution of staying in touch with our past clients, and marketing initiatives such as Cruise Nights as well as our company’s core promotions – One Day Sale, World Explorer Event etc
• Certified Travel Consultant (CTC) or do you hold a Travel School certification
• 3-5 years’ experience in Retail Travel Sales
• Ability to build excellent working relationship with local supplier Reps
• Experience working on commission based sales programs
• At least 2 of those 4 experiences: Travel agency working experience; Call Centre experience; Direct Sales exposure; P/L responsibility
• Strong user of the MS Office Suite and ability to learn new programs
• Familiarity with cruise line portals such as POLAR and Cruising Power
• 1-3 years of relevant Corporate Travel experience (at least 1year experience working in a call center is plus)
• Above average spoken and written English skills
• Flexibility to schedule, Open to work in 24X7 environment (No shift roll over pattern followed)
• Ability to multi task and provide excellent decision making skills for travel scenarios involving routes and fares
• GDS Knowledge - preferably in Galileo

VIP Travel Consultant Resume Examples & Samples

• Minimum of 5 + years Corporate Travel industry experience REQUIRED
• GDS system experience is required (SABRE, Apollo, Amadeus or Galileo) . Strong knowledge of international fare construction and airline routing principles including tax rates
• Have a passion to delight our VIP customers by delivering exceptional, consistent and personalized service that they expect and deserve
• Possess exceptional communication skills with the ability to effectively and clearly articulate with travelers at high levels within an organization and/or their delegates, in a wide array of situations that may be very complex
• Have the ability to communicate with confidence and create a positive experience within each interaction opportunity
• Possess effective listening skills with the ability to determine root cause quickly, check for shared understanding and address misunderstandings promptly
• Use knowledge and all available resources, including tools and peer network, to effectively, thoroughly and sometimes creatively, resolve traveler's issue
• Be comfortable in dealing with situations that are highly complex and may involve numerous travelers at various different levels (C Level, Road Warriors)
• Always operate with a sense of urgency and interest and convey that to the traveler with their actions
• Be highly productive in a self-directed work environment
• Must be open to feedback and work well in a new learning environment
• Be self-motivated and demonstrate initiative with a strong commitment to personal goals, objectives and work ethic
• Work well under pressure and effectively multi-task while maintaining professional rapport with customer is essential
• Be very familiar with the systems, processes and workflows that need to be followed to deliver outstanding customer service and meet Global Business travel requirements
• Canada and United States candidates considered
• Minimum of 2+ years International expertise experience highly preferred
• Strong knowledge of international fare construction and airline routing principles including tax rates
• In depth knowledge of world geography
• Ability to understand corporate profiles in Sabre
• Ability to understand airline policies and rules
• Mastery at conflict resolution
• Display highest level of integrity when dealing with internal & external customers
• Ability to serve multi cultural travelers
• Ability to handle multiple clients
• Handling multiple clients and prioritizing are essential to the success of the job
• Professional written and verbal communication skills are essential in both official languages
• This position is a virtual work at home opportunity, all training, communications, team meetings etc.. are facilitated in our virtual environment**

Travel Consultant, Intermediate Resume Examples & Samples

• College diploma in Travel and Tourism, CTC designation is an asset
• Proficiency with a GDS: Sabre/Apollo/Travelport
• Full understanding of rules and fares
• Working knowledge of industry procedures for exchanges and ticketing
• Bilingual, French and English
• Provide a high level of customer service
• Complete all reservations and files daily
• Air/rail/ground transportation and hotel accommodation
• Ability to complete changes for air/car/hotel/package reservations
• Establish and maintain strong client rapport
• Advise clients of required travel documents
• Hours of Operation: Monday to Friday – various shifts required
• Travel industry experience (minimum 3 – 5 years) is highly desirable
• Appropriate knowledge of travel reservation system is an advantage
• Working knowledge of Microsoft Outlook, Excel, Word and the Internet

Travel Consultant, Entry Level Resume Examples & Samples

• Customer Service Experience
• Basic knowledge of the leisure travel market
• Excellent knowledge of all domestic/U.S. airports, airlines, fares and fare rules
• Organizational and time management skills, effective use of outlook, and excellent internet and keyboarding skills
• Excellent verbal and written communication skills, bilingual French/English an asset
• Performing all tasks effectively & accurately
• Responsible for consulting and coordinating the process with respective internal and/or external parties and service providers. All International Business Trip related matters (Immigration, Tax, Social Security, and Corporate Tax) are reviewed and compliantly concluded
• Ensure and support international business travelers to follow requirements in the destination country in respect to immigration, tax and social security
• Ensure that home country and foreign information (Immigration, Tax, Social Security) are kept up-to-date and aligned with the other consultant teams (Project/Delegation Consultants)
• Consult to Business Units, employees and Global Implementation Partners regarding international business travel process and compliance requirements within Americas region
• Administer the international business traveler’s life-cycle, ensuring that all documents are obtained, vendor services ordered, and IHRIS record is maintained with uploading the documents including immigration and social security documents, billing information, personal data information and other required documents as needed
• Maintain individual tax orders and authorization for International Business Travelers and ensure completion of KPMG tax service process by ensuring all required documents are submitted to KPMG tax service provider to ensure timely and accurate tax filing in all respective countries
• Maintain a satisfactory customer service level and employee satisfaction results
• Manage special projects as they arise, such as special business requests, research, and on-site presentations for stakeholders. Act as Subject Matter Expert on International Business Travel process within the Americas
• Resolve customer disputes, and escalate where necessary to BT manager for resolutions in future system upgrades and providing solutions for management review
• A minimum of 2-5 years experience in International HR, Global Mobility or related HR field
• The ideal candidate will be fluent in English and Spanish, Portuguese/French is a plus
• Basic understanding of individual tax, immigration and social security concepts
• Delight the traveler/travel arranger
• Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
• Connect with the caller to build trust and credibility even if the person is unknown
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• Build CWT’s commercial value
• Sell products that are of commercial value to CWT and contribute to CWT’s profitability
• Remain current on CWT products and initiatives that add value to each customer
• Adapt and change as requirements of the business change
• Strengthen the CWT brand
• Represent the CWT brand in how you work on a day-to-day basis
• Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business and our clients
• Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special
• Provide a full traveller services to corporate clients adhering to CWT procedures achieving/ exceeding KPI
• Comply with service level agreements
• Ensure the use of scripting to complete reservation in accordance to the service standard set by the company
• Ability to complete bookings with all basic requirements, like seating, meal and frequent flyer number with compliance to client’s travel policy
• Proficient in all reservation aspects, like air, hotel, car, insurance, rail and ferry bookings through GDS and/or with consolidators
• Provide clients with detailed information on visa requirements and ensure all bookings are being checked for visa requirements and coordinate with clients on the submission of visa
• Ensure all transactions are being invoiced on a daily basis
• Display a courteous and helpful manner at all times to both clients and colleagues
• Use standard greetings of the company at all times
• Travel Consultant
• Responsible for closure of simple issues in a timely manner, escalate to your seniors for any unresolved issues
• Senior Travel Consultant
• Responsible to gather findings on issues in a timely manner and assist Travel Consultant to resolve issues before escalating to Team Leader for any unresolved issues
• Provide guidance to Travel Consultants e.g. on fare calculations, customer services and Client Travel policy
• Assist Team Leader in fostering a cohesive working relationship within the team
• Travel management experience
• Good verbal and written communication skills
• Pleasant personality
• Willingness to learn and be a team player

Travel Consultant, Day Trains Resume Examples & Samples

• Have worked within a customer-centric organisation and enjoy working as part of a team
• Demonstrate and an understanding of the luxury travel market and experience of working in reservations and/or sales
• Have experience dealing with customers through various media: face to face, telephone, email and letter
• Have strong administrative and organisational skills
• Demonstrate effective time management skills, with the ability to prioritise simultaneous tasks
• Have a passion for attention to detail and service excellence
• Minimum 7 years experience in the corporate travel management industry
• Minimum 7 years international reservations experience
• Must spend 95% of work time on International travel reservations
• Solid experience with international routing and faring
• Manage our customers group travel requirements
• Negotiate group air and venue contracts,

Concur Travel Consultant Resume Examples & Samples

• 2+ years’ experience in project management in a high tech industry, preferably with hosted web-based software
• Prior travel industry and/or GDS experience preferred
• Successful experience working directly with customers to resolve implementation issues
• Demonstrated knowledge of project management tasks in application implementation environment
• Effective communication skills
• Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling project implementation
• Excellent organizational and planning skills
• Ability to pass a background check
• Native Portuguese Speaker with fluent English speaking skills

Private Groups Travel Consultant Resume Examples & Samples

• Work in conjunction with other Private Groups GCO's toward company and regional targets for Private Groups departures
• Track Private Group sales against agreed regional targets
• Regional sales and service fulfillment of all Private Group departures in North America
• Fulfillment Management of all Private Group partner relationships and key North America accounts in conjunction with the GPS team in North America
• Identify opportunities and work with the GPS team and agency partners to capitalize on Private Group targets
• *QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN CANADA***
• Work independently, but like being part of a team
• Experience from travel industry, knowledge within Amadeus is a plus
• Customer orientated
• Interest/knowledge of IT is needed
• Fluent in speaking and writing; English and Swedish
• Communicate clearly in role as “agent” to manage customer expectations and ensure detail of supplier T&Cs is understood
• Build positive relationships with colleagues to support teamwork and ensure collective goals are reached
• Able to understand individual customer requirements and how to exceed their expectation in delivering the service level
• Ideally able to demonstrate knowledge from experience in the Travel Industry. To be conversant in industry products (e.g. fares and ticketing), geographical knowledge (e.g. routes/destinations etc) and regulation (e.g. ATOL/IATA etc)
• Have experience of working within travel, tourism or hospitality
• Demonstrate an intuitive approach to daily working practices
• Be proficient with the Microsoft Word and Excel
• Experience with Travel Studio and Zeacom would be beneficial
• Regional sales and service fulfilment of all Private Group departures in EMEA
• Fulfillments Management of all Private Group partner relationships and key EMEA accounts in conjunction with the GPS team in EMEA
• Identify opportunities and work with the GPS team and agency partners to capitalise on Private Group targets
• *APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN THE UK***
• Adhering to company service guidelines, sell and promote corporate negotiated contracts and preferred suppliers
• Promote and maintain excellent client relations by managing a prompt and accurate response, and positive telephone and service techniques
• Verify rates for best fares, corporate and preferred discounts and appropriate documentation
• Ensure consistency and adherence to processes and procedures by effective use of all computer systems and tools
• Research and solve problems related to reservations, and suggest improvements to services
• Use proper documentation for each call and email, and provide priority wait-listing, preferred seat selection, and upgrade management, as needed
• Make recommendations to clients, including efficient and alternate routes, lowest available fares, booking class, exchange rates, and travel products and services
• Coordinate with Account Management, Finance teams, and other functions in Egencia
• May include additional responsibilities, e.g., customer service issue follow up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing
• Provide guidance to less experienced colleagues
• Participate and provide feedback during focus groups
• Monitor and send out email confirmations on car rentals and hotel bookings
• Familiarization with Anthony Travel Group Airline Benefits
• Additional duties i.e., answering phones, faxing, scanning, sending out airline tickets, and follow up notes and calls to clients
• Follow up on refunds due back to Anthony Travel from Airlines
• Negotiate and assist with bus quotes as needed
• Familiarization with Anthony Travel Preferred Bus and Hotel Programs
• Must be dependable, reliable and punctual
• Must have some GDS experience-SABRE experience preferred
• Assist with individual air quotes
• Reserve full size van rentals with major car rental companies
• Knowledge of and experience with SABRE
• Microsoft Office Suite
• Experience with international group air travel

Specialized Travel Consultant Resume Examples & Samples

• Minimum 5+ years of Corporate Travel industry experience required/Internally 2+ years experience with high performance
• Minimum 2+ years of International expertise experience highly preferred
• High School Diploma/GED required. Bachelor Degree preferred
• Sabre GDS experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• In depth knowledge of world geography including expedient, cost effective and preferred routing options
• Ability to serve multi cultural travelers and handle multiple clients
• Ability to handle multiple projects and prioritize tasks
• Professional written and verbal communication skills are required
• Previous experience working with VIP/high touch clients preferred
• Must be flexible to work within account's operating hours
• Normal hours of operation for this position are Monday - Friday between 8 AM - 6 PM CT*
• Maintain current customer relations, and identify new customers/opportunities to grow the business and increase Bryte’s market share
• RE5 ( regulatory examination for Representatives in terms of the FAIS Act)
• Sales and marketing qualification with experience in the travel insurance trade will be added advantageous
• Sales and key account management
• Strong negotiaton skills on all levels
• Advanced Microsoft Office skills
• Self-starter and motivator ( self-management)
• Strategically orientated

ANZ Online Travel Consultant Resume Examples & Samples

• Answering customer queries via phone and email and other future channels e.g. click to chat
• Provision of quotes via Online Tool and itineraries in a professional and timely manner
• Booking air, land and car hire experiences, producing tickets and other travel documents via GDS and Online tool
• Provision of advice and recommendations to Cardmembers to ensure they maximize their benefits
• Processing International and Domestic tickets; and dealing with amendments and cancellations
• Building relationships with internal and external stakeholders such as travel suppliers and other American Express business units and departments
• Interfaces with clients VIP employees and customers to build solid business relationships with them
• Selects suppliers for group travel in accordance with program’s travel, budget, preferred supplier, and discounting objectives, where applicable
• Provides concierge services relating to event tickets and attendance, including but not limited to locating and securing tickets (at a discounted price, where possible) and assisting with directions to the event or planning group transportation
• Assists travelers with acquiring passport, passport renewals, and visa requirements
• Delivers travel documents to VIP’s homes or offices as required
• May perform daily and weekly reconciliation of sales generated
• Ensures optimum customer service through effective use of phone systems and positive communications techniques
• Must be able to work under the stress of and meet deadlines
• Ability to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
• Proficiency on Sabre GDS systems
• Knowledge of ticketing procedures for domestic and /or international airline, hotel and car rentals
• Issue simple tickets
• Make seat assignments and request special meals
• Make fare quotation and build fare shell
• Follow up visa processing for customers
• Arrange non-air travel services such as rail/ferry/AEL tickets
• Handle hotel bookings (including those are not bookable in GDS)
• Hotel car transfer
• Urgent e-ticket link for amended reservations
• Makes travel arrangement to client related on air/hotel/car/rail/visa etc
• Minimum of 5-7 years in corporate travel
• Experience in servicing Banking client is prioritized
• Fluently Speaking in English, Mandarin
• Has great English written and verbal communication skills

Travel Consultant, Senior Resume Examples & Samples

• 5+ years of travel consultant experience
• Apollo or Sabre Experience is a must
• TICO OPC Certified
• Demonstrates thorough knowledge of domestic, transborder and international travel destinations
• Experience with corporate car and hotel bookings
• Working knowledge of industry procedures for exchanges, Phase IVs and other ticket handling
• Knowledge of MSOffice
• Excellent communication skills, both verbal and written
• Must be able to work weekends
• Build complete accurate and detailed client files using Sabre to include Domestic, Transborder and International bookings
• Accurately complete changes to client files using Sabre and assist others as needed
• Updates and/or build passenger as well as company profiles
• Establishes and maintains a rapport with clients in order to ensure customer satisfaction
• Resolve moderately complex client service issues
• Manages time and workload effectively
• Searches for best fares and shows a good understanding of consolidator and net fares
• Ability to work from a home office environment
• Manage travels of the participants of the 206 countries attending the 3rd Summer Edition of the Youth Olympic Games 2018
• Advice Teams Managers on Travels, Visa, Sports Equipment and Travel Policies
• Book, issue, revalidate individual, group tickets (including manual fares) with our suppliers including
• Negotiation, management of airlines group agreements, conditions and seats
• Commits to follow the Event's policies and rules
• Experience at least 5 years in the travel industry or similar position
• Proven ability to create international complex travel arrangement including group transportation
• Excellent communication skills (formal)
• Ability to handle multi-cultural clientele
• Working knowledge of a GDS mandatory - Galileo preferred
• Perfect command of MS Office with advanced Excel
• Autonomous and strongly organized with likes to take on challenges
• Group booking management an asset
• English fluent: formal written and verbal mandatory
• Spanish fluent: written and spoken an asset
• Effective Customer Contact - Contribute to the achievement of Business Unit targets and product delivery by efficiently handling each contact and achieves call centre productivity targets and standards
• Deliver quality customer service
• Contribute to a positive, cohesive and high performance team and has proven sales aptitude and ability
• Demonstrate excellent knowledge across all relevant lines of business in product, system and procedures and contribute to continuous improvement efforts by identifying areas of improvement (personal or business) and suggesting solutions and recommendations
• Travel certificate/diploma, fares and ticketing Certificate 1 and 2 or Entry Certificate (Preferred)
• Knowledge of Amadeus/GDS/Calypso or similar
• Proven ability in target achievement
• Excellent communication and listening skills
• Microsoft Office skills and high level computer literacy
• Working knowledge of airfares construction
• Excellent knowledge of geography and arithmetic
• Knowledge of Dnata Front Office system/Airline Reservation systems
• Proficient in MS Office applications i.e. word and excel
• Bachelor’s degree or equivalent travel industry experience required. Hospitality or Event Management related degree a plus
• Proven record with strong customer service skills
• Must be very detail oriented and have strong problem solving skills to research and resolve customer inquiries with minimal supervision
• Professional oral communication, written communication, and effective listening skills to ensure the customers understand and are satisfied with their reservations
• Strong MS Office skills (Word, Excel, PowerPoint) along with the technical aptitude to learn new technology
• Offering prompt, accurate and courteous service to clients
• Assist clients with reservations, transfers and changes
• Responding to client questions, concerns and billing inquiries with the highest degree of professionalism

Junior Travel Consultant Resume Examples & Samples

• Minimum of Travel Diploma or Travel consultant experience
• Excellent verbal and written communication skills, bilingual French/English a must
• Mathematical skills such as understanding of percentages, commissions and mark ups
• Consistently offering low fare
• Marinating preferred supplier agreements
• Understands and promotes client & HRG preferred supplier programs
• Effectively uses all applicable HRG and bank technologies (AGI, CC6, Contact, Vault, Switchfly, etc)
• Remaining current on industry and organizational changes
• Proficient understanding of Sabre Vacations and other airline, supplier, industry web tools
• Performing other duties as assigned
• Able to work flexible hours, shift work and / or weekends and evenings may be required

Intermediate Travel Consultant Resume Examples & Samples

• 2 plus years experience as a travel consultant
• Bilingualism an asset
• Call Centre experience an asset
• Online travel booking knowledge (eg. Westjet Airlines, Air Canada Airlines)
• Excellent knowledge of Canadian, USA & International Geography
• Good knowledge of Hotels and Car Rental companies
• Ability to work in a fast paced environment
• Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service
• Strong team player interacting effectively & professionally with co-workers
• Complete day to day travel consultant services
• Completing accurate client files
• Consistently meeting quality standards for call centre management
• Actively participating in training, product knowledge sessions and team meetings
• Search and confirm travel reservations for the customer, offer suggestions and anticipate customer needs
• Understand and accurately apply client travel policy and requirements to each interaction
• Respond to requests accurately and considering customer service level agreements
• Consistently meet and sometimes exceed individual and team goals
• Adhere to BCD Travel policies and procedures to maintain quality control
• Provide the customer his/her undivided attention and apply BCD Travel communication guidelines to all interactions
• Provide assistance to team members as requested
• Minimum 3 years' experience in the business travel industry
• Solid working knowledge of the travel industry's policies, procedures and processes
• Knowledgeable of travel industry systems (i.e. Amadeus)
• Strong verbal and written communication skills in Finnish and English
• Bachelor's degree, ideally within a tourism-related field
• Applying all BCD Travel processes in your activities
• Resolving or escalating customer complaints and general queries
• Building and maintaining relationships with travellers
• Managing the workflow and processes in line with SLA
• As an After Hour Services travel consultant you’ll be dealing with a range of inbound travel related issues which will involve the ability to be proactive and resolve issues as they arise. This will be in the form of a variety of travel arrangements, including booking flights, car hire, accommodation, ferries, insurance, foreign exchange
• You will need to successfully deliver a premium customer service on each and every call, providing all the care and dedication that our clients deserve. In return, you will receive a range of outstanding incentive benefits, as well as a wealth of training and career development opportunities with one of the best employers in the world
• Coaching, developing and mentoring new members of the team. This would include new hire, contractors, and new team members. Sharing knowledge and best practice and to assist team members in a timely manner
• Maximize the benefits of GBT’s desktop applications and telephony to deliver a superior experience to business travelers
• Prioritizing your workload effectively on an on-going basis
• Deliver expectations on individual/shared team goals and support all business Key Performance Indicators
• Proactively access Compas to check on and improve performance
• Take ownership and act in accordance with all GBT policies and procedures, e.g. accurately updating workday, e payroll, being familiar with company changes and communications. Complying with all legal standard requirements, which include mandatory training, compliance and sanctions
• Use Correx as the primary ticketing tool, and all agents to take responsibility in ensuring necessary quality checks have been put in place to allow the Correx tool to work correctly for ticketing and invoicing. If tickets are rejected by Correx, and agent is unable to resolve the issue, or it is an urgent ticketing need, then the agent is take ownership and issues the ticket manually. This would include any relevant EMD’s. Agents to take responsibility to VOID tickets where necessary

Rrw-travel Consultant Resume Examples & Samples

• Training is mandatory from July 31-August 25, paid, full time, Monday to Friday (8am-4pm) and includes a 2night/3day Whistler trip in the last week
• After training in August, hours will be Part Time (16-29 hours/week)
• Great job for students or those looking for a flexible position
• As employees of Whistler Blackcomb all employees receive an unlimited seasons pass for skiing/snowboarding at the top ranked resort in North America!
• Once training and probation completed, hourly wage is supplemented by monthly performance bonuses, when achieved
• Plan and book travel (lodging, activities, transportation) arrangements for clients from all over the world
• Apply sales skills on each call, showing commitment to increase revenues, promote sales initiatives and meet monthly targets, by effectively using up-selling and cross selling techniques
• Counsel clients on terms and conditions of travel or resort policies (ex. minimum stay, reservation policy and cancellations)
• Engage in first phase of problem resolution regarding client complaints
• Embrace coaching and training as an aid to meeting personal and company goals
• Participate in outbound calling projects as requested
• Follow up on sales leads with previous clients
• Report any discrepancies found on the intranet, related websites etc. to ensure accuracy and consistency of information
• Compose and process thank you letters, e-mail confirmations
• Participate in peer coaching
• Demonstrate our Core Values: Serve Others, Do Right, Drive Value, Do Good, Be Safe & Have Fun
• Minimum 1 year of sales experience. (Retail or similar)
• Excellent, professional written and verbal communication skills
• Strong interpersonal and active listening skills
• Ability to work well under pressure
• Ability to establish and maintain relationships with clients
• Team orientated with the capacity to be self-directed and driven
• Excellent accuracy and attention to detail
• Willingness and enthusiasm to learn and maintain knowledge of products
• Understand MS Office applications; especially Outlook and comfortable using computer systems
• Passion for and understanding of ski, resort and tourism industry
• The Call Center is located near Brentwood Mall Skytrain in Burnaby (Vancouver area) and open 365 days a year, weekends and holidays included

Business Travel Consultant With Nordics Languages Resume Examples & Samples

• Danish/Swedish fluent: written and verbal
• Excellent communication skills and follow through required to advise clients of those requirements
• Results-driven
• Adaptable and motivated to learn

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5 Travel Agent Resume Examples Made for 2024

Travel Agent Resume

• Travel Consultant
• Travel Coordinator
• Travel Manager
• Travel Agent No Experience
• Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

or download as PDF

Why this resume works

• In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

• Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

• How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

• As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

• Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

• Event planner
• Hospitality
• Customer service
• Receptionist
• Real estate agent

Tailor Your Travel Agent Resume to the Job Description

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

• Itinerary Planning
• Zoho Expense
• TravelWorks
• Concur Travel
• FlightAware

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

• ROI improvements show your ability to optimize travel budgets
• Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
• Increased return percentages demonstrate how you keep clients coming back next trip!
• Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

• Reduced customer complaints by 17% through proactive customer engagement and issue resolution
• Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
• Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
• Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
• Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

• Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

• If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
• Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
• The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

• You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
• If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
• Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

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Travel Consultant Resume Example & Writing Guide

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Travel consultant resume sample.

Hi there! I am a seasoned Travel Consultant with over 5 years of experience in the industry. I thrive on helping clients plan the perfect trip and creating unforgettable experiences!

• Excellent knowledge of domestic and international travel destinations
• Strong communication and interpersonal skills
• Experience in sales and customer service
• Expertise in travel booking systems and online travel agencies
• Ability to work under pressure and handle multiple tasks simultaneously

Experience:

Travel consultant at abc travel agency.

October 2019 - Present

• Plan and book domestic and international travel for clients, including flights, accommodations, and activities
• Provide excellent customer service, ensuring client satisfaction and loyalty
• Build and maintain relationships with hoteliers, tour operators, and other travel suppliers

Travel Agent at XYZ Travel Agency

May 2016 - September 2019

• Assisted clients in planning and booking travel, including flights, hotels, car rentals, and tours
• Managed all aspects of client travel, including changes, cancellations, and itinerary adjustments
• Developed and implemented marketing strategies to increase sales and revenue
• Bachelor's Degree in Tourism Management, XYZ University

Avoid Personal Pronouns

Your resume is a formal document. Avoid using personal pronouns like 'I', 'me', or 'my'. Instead, start your sentences with verbs.

Travel Consultant Resume Writing Guide

Introduction:.

A travel consultant's main job is to arrange and coordinate travel itineraries and ensure a comfortable, safe, and enjoyable experience for clients. To secure a job in this field, you need to have the necessary skills and qualifications and create a clear and effective Travel Consultant resume.

The following steps will help you write a Travel Consultant resume:

• Begin with your contact information: The first thing you need to do is provide your name, phone number, email, and address to enable the hiring manager to contact you.
• Write a professional summary: A summary that highlights your experience, skills and qualifications should be written. This section should not be longer than three to four sentences.
• Highlight your skills: Make a separate section for highlighting your skills as a travel consultant. Indicate skills such as strong communication, customer service, knowledge of travel booking software, and multitasking.
• List your work experience: Include a heading like "Professional Experience" and then list your work experience. Ensure to highlight all your accomplishments in your previous travel roles. Try to show how you added value to your previous employer as a travel consultant.
• List your education: Education is essential in the Travel Consultant field. Indicate your degree and any certifications that you have earned.
• Include your languages: If you are fluent in more than one language, indicate them in your resume as they are a bonus as a travel consultant.
• Show your interest in tourism: If you have any travel experience or you are passionate about traveling and expanding your knowledge, indicate that in your resume.
• Proofread your resume: Your resume should be free from grammatical mistakes and typos. You should also use a font that is easy to read.

Conclusion:

When it comes to writing the Travel Consultant resume, ensure you show all your skills, qualifications, and personality. Use the steps mentioned above to help you prepare a killer resume that will help you nab a job as an esteemed Travel Consultant in the travel industry.

Common Resume Writing Mistake

Incorrect or missing contact information.

If your contact information is incorrect or missing, employers won't be able to reach you. Always double-check your contact details to ensure they are accurate.

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• • Orchestrated the launch of a new line of luxury travel packages, contributing to a 10% increase in overall sales for the year.
• • Established a loyal customer base by providing personalised travel advice and managing complex itineraries, achieving a 95% client satisfaction rating.
• • Exceeded individual sales targets by 20% for two consecutive years, through expert knowledge of trending travel destinations and holiday packages.
• • Negotiated advantageous agreements with vendors, resulting in a 15% cost reduction for high-volume bookings.
• • Led a team pilot project for social media marketing strategies that boosted online bookings by 25%.
• • Developed a comprehensive after-sales support system that reduced customer service calls by 30%.
• • Implemented an online chat system that increased web conversion rates by 18%.
• • Managed a portfolio of over 200 corporate clients, contributing to a 35% growth in B2B sales.
• • Pioneered a cross-selling initiative that enhanced average transaction values by £500.
• • Provided in-depth training to new staff, improving team performance metrics by 40% within the first quarter.
• • Optimised CRM strategies, which led to a 22% increase in repeat bookings from existing customers.
• • Organised over 300 bespoke holiday itineraries annually with a 98% customer satisfaction score.
• • Increased sales by creating promotional email campaigns targeting niche customer groups.
• • Served as a regional expert for multiple Mediterranean destinations, boosting the region's sales by 20%.
• • Collaborated with airlines to secure exclusive deals for customers, enhancing the brand's competitive edge.

Travel Consultant CV Examples & Guide for 2024

Your travel consultant CV must clearly demonstrate your expertise in travel planning and customer service. Highlight your knowledge of destinations, travel trends, and reservation systems to show your proficiency. Ensure your CV showcases your communication and problem-solving skills, essential for creating tailored travel experiences and managing any on-trip issues. Your ability to handle these key areas will make your application stand out to potential employers.

• CV Format Tips
• Summary or Objective?
• Experience on Your CV
• No Experience?
• Top CV Skills
• Education & Certifications
• Key Takeaways

Crafting a CV that effectively showcases your diverse experience and customer service skills can be a daunting challenge for a travel consultant. Our guide provides tailored tips and industry-specific examples to help you create a standout CV, ensuring your expertise in creating bespoke travel experiences shines through.

• Applying best practices from real-world examples to ensure your profile always meets recruiters' expectations;
• What to include in your work experience section, apart from your past roles and responsibilities?
• Why are both hard and soft skills important for your application?
• How do you need to format your CV to pass the Applicant Tracker Software (ATS) assessment?

If you're writing your CV for a niche travel consultant role, make sure to get some inspiration from professionals:

• Sales Advisor CV Example
• Commercial Manager CV Example
• Fashion Retail CV Example
• Customer Service CV Example
• Cashier CV Example
• Sales Director CV Example
• Customer Service Manager CV Example
• Shop Assistant CV Example
• Sales Engineer CV Example
• Sales Administrator CV Example

How to ensure your profile stands out with your travel consultant CV format

• list your experience in the reverse chronological order - starting with your latest roles;
• include a header with your professional contact information and - optionally - your photograph;
• organise vital and relevant CV sections - e.g. your experience, skills, summary/ objective, education - closer to the top;
• use no more than two pages to illustrate your professional expertise;
• format your information using plenty of white space and standard (2.54 cm) margins , with colours to accent key information.

Once you've completed your information, export your travel consultant CV in PDF, as this format is more likely to stay intact when read by the Applicant Tracker System or the ATS . A few words of advice about the ATS - or the software used to assess your profile:

• Generic fonts, e.g. Arial and Times New Roman, are ATS-compliant, yet many candidates stick with these safe choices. Ensure your CV stands out by using a more modern, and simple, fonts like Lato, Exo 2, Volkhov;
• All serif and sans-serif fonts are ATS-friendly. Avoid the likes of fancy decorative or script typography, as this may render your information to be illegible;
• Both single- and double-column formatted CVs could be assessed by the ATS ;
• Integrating simple infographics, icons, and charts across your CV won't hurt your chances during the ATS assessment.

Be mindful of white space; too much can make the CV look sparse, too little can make it look cluttered. Strive for a balance that makes the document easy on the eyes.

The top sections on a travel consultant CV

• Professional Experience showcases a detailed work history in travel.
• Key Skills section highlights relevant abilities in travel consulting.
• Industry Certifications displays any specialised training acquired.
• Languages Spoken is vital in a multicultural travel environment.
• Relevant Education indicates formal qualifications in tourism or related fields.

What recruiters value on your CV:

• Highlight your travel-related experience by mentioning specific destinations you're familiar with and types of travel you have planned, such as leisure, corporate, or group travels, to demonstrate your comprehensive knowledge of various travel scenarios.
• Detail your customer service skills, showcasing your ability to provide tailored travel advice and maintain high satisfaction levels, as exceptional client relations are crucial for a travel consultant.
• Emphasise your proficiency in travel booking systems and IT platforms, since expertise in GDS systems like Amadeus or Sabre can set you apart in handling complex travel arrangements efficiently.
• Outline your sales abilities by including your experience in up-selling travel products and packages, along with any targets you have met or exceeded, to underline your commercial acumen.
• Include any language skills you possess, as being multilingual can be a significant asset in communicating with a diverse client base and negotiating with international suppliers.

Recommended reads:

• CV Margins: Standard, Custom, Alignment & Considerations
• CV Structure: Most Common Formats and Attention-Keeping Sections

Making a good first impression with your travel consultant CV header

Your typical CV header consists of Your typical CV header consists of contact details and a headline. Make sure to list your professional phone number, email address, and a link to your professional portfolio (or, alternatively, your LinkedIn profile). When writing your CV headline , ensure it's:

• tailored to the job you're applying for;
• highlights your unique value as a professional;
• concise, yet matches relevant job ad keywords.

You can, for examples, list your current job title or a particular skill as part of your headline. Now, if you decide on including your photo in your CV header, ensure it's a professional one, rather than one from your graduation or night out. You may happen to have plenty more questions on how to make best the use of your CV headline. We'll help you with some real-world examples, below.

Examples of good CV headlines for travel consultant:

• Senior Travel Consultant | Tailor-Made Itineraries Specialist | 10+ Years Experience | ATOL Certified
• Luxury Travel Planner | Honeymoon & Bespoke Travel Expert | 8 Years Industry Experience | BA Hons Tourism Management
• Adventure Travel Advisor | Group Tours & Solo Expeditions | 5 Years Experience | IATA Accreditation
• Corporate Travel Manager | Business Travel Solutions | 12+ Years Expert | CTC Certification
• Cultural Travel Specialist | Heritage & Educational Journeys | 4 Years Professional Experience | Travel & Tourism Diploma
• Cruise Consultant | Ocean & River Cruises | 6 Years of Navigating Travel Dreams | CLIA Certified

Your travel consultant CV introduction: selecting between a summary and an objective

travel consultant candidates often wonder how to start writing their resumes. More specifically, how exactly can they use their opening statements to build a connection with recruiters, showcase their relevant skills, and spotlight job alignment. A tricky situation, we know. When crafting you travel consultant CV select between:

• A summary - to show an overview of your career so far, including your most significant achievements .
• An objective - to show a conscise overview of your career dreams and aspirations .

Find out more examples and ultimately, decide which type of opening statement will fit your profile in the next section of our guide:

CV summaries for a travel consultant job:

• Seasoned travel consultant with over 8 years of experience devising tailor-made itineraries and providing personalised travel advice. Expertise in luxury travel arrangements and multilingual competence in English, French, and Spanish. Achieved a 20% increase in customer retention through exceptional customer service and in-depth destination knowledge.
• Dedicated professional with extensive experience in hospitality management, now transitioning into the travel consultancy domain. Skilled in customer service, fluent in Italian and Russian, with a proven track record of increasing hotel guest satisfaction scores by 15% over a 5-year period.
• With a decade of professional guiding experience in the thrilling landscapes of New Zealand, I am eager to bring my extensive knowledge of adventure travel and eco-tourism to a consultant role. Mastery of route planning and group management, and notable accomplishment in expanding tour offerings by 30% through strategic partnerships.
• Former marketing strategist with a creative flair for identifying emerging travel trends, now redirecting skills to the travel consultancy industry. Strong analytical prowess, advanced proficiency with CRM software, and recognised for spearheading a campaign that boosted client acquisition by 25% in a competitive digital market.
• Eager to embark on a career as a travel consultant, with a fervent passion for exploring diverse cultures and commitment to learning industry-specific software. Objective: To utilise strong interpersonal skills and a fresh perspective to develop unique travel experiences for clients.
• Recent university graduate with a degree in International Tourism Management, striving to apply academic knowledge and keen interest in sustainable travel practices in a consultancy capacity. Objective: To contribute youthful energy and up-to-date educational insights to craft engaging and responsible travel packages.

More detailed look into your work history: best advice on writing your travel consultant CV experience section

The CV experience is a space not just to merely list your past roles and responsibilities. It is the CV real estate within which you could detail your greatest accomplishments and skills, while matching the job requirements. Here's what to have in your experience section:

• Prove you have what the job wants with your unique skill set and past successes;
• Start each bullet with a strong, action verb, and continue with the outcome of your responsibility;
• Use any awards, nominations, and recognitions you've received as solid proof of your skill set and expertise ;
• align your experience with the role responsibilities and duties.

For more help on how to write your CV experience section, check out the next section of our guide:

Best practices for your CV's work experience section

• Expertly assessed client needs and preferences to deliver tailored travel solutions, consistently exceeding customer satisfaction benchmarks.
• Devised and implemented efficient itinerary management protocols that ensured seamless travel experiences for a diverse client base.
• Successfully negotiated with suppliers to secure advantageous deals, contributing to a 20% increase in overall client savings annually.
• Maintained up-to-date knowledge of the latest travel industry trends, including eco-tourism and sustainable travel options, to provide informed recommendations.
• Applied decisive problem-solving skills to swiftly address and resolve any travel-related issues, minimising disruptions to client itineraries.
• Leveraged expert knowledge of visa and passport regulations to ensure clients were fully prepared for international travel, avoiding last-minute complications.
• Cultivated strong relationships with hospitality providers to access exclusive amenities and upgrades, enhancing the overall client experience.
• Utilised advanced CRM systems to track client preferences, enabling personalised service and repeat business through high client retention rates.
• Orchestrated complex group travel arrangements for corporate clients, coordinating across time zones and managing intricate scheduling requirements.
• Managed complex itineraries for blue-chip corporate clients, achieving a 95% customer satisfaction rating for bespoke travel solutions.
• Pioneered the adoption of a new travel management software that increased efficiency by 30% through automating booking and reporting processes.
• Negotiated exclusive travel discounts with airlines and hotels, leading to a yearly saving of over £250,000 for the company’s clients.
• Designed and marketed tailored adventure travel packages, resulting in a 40% increase in year-over-year sales for niche destinations.
• Led on-ground exploration teams to curate unique experiences, directly contributing to a 20% boost in repeat customer bookings.
• Collaborated with local communities to develop sustainable tourism practices, which greatly enhanced client satisfaction and company reputation.
• Streamlined operational processes for business travel planning that resulted in a 50% reduction in processing time for travel documents.
• Conducted in-depth travel analytics, providing actionable insights that helped cut down clients' travel expenses by 15%.
• Developed a bespoke client reporting system that significantly improved transparency and strengthened client relationships.
• Crafted high-end, customized travel experiences for affluent clients, leading to a 25% increase in luxury package bookings.
• Initiated strategic partnerships with luxury resorts, obtaining exclusive services for clients such as private transfers and dining experiences.
• Orchestrated private events and experiences for VIP clients, enhancing the brand's prestige in the luxury travel market.
• Leveraged digital platforms to increase online booking conversion rates by 20% through targeted content marketing and SEO strategies.
• Implemented virtual reality previews of holiday destinations, which significantly uplifted engagement and contributed to a 15% sales increase.
• Routinely provided exceptional virtual consultations, maintaining a consistent 5-star customer feedback rating on the company’s online platforms.
• Coordinated with multiple vendors to arrange seamless group travel experiences for groups of up to 500 participants, with a focus on educational tours.
• Implemented cost-effective travel solutions, reducing overall group expenses by an average of 20% without compromising quality.
• Curated special interest itineraries that enhanced learning outcomes for student groups, garnering praise from educational institutions.
• Provided comprehensive travel consultancy services, increasing international sales by 35% by expanding into emerging markets like Southeast Asia.
• Spearheaded a company-wide cultural competence initiative resulting in tailored travel recommendations that greatly improved client satisfaction.
• Conducted travel seminars and training for new consultants, ensuring high-quality service across the company's international branches.
• Drove the integration of cutting-edge booking systems, enhancing the agency's operational capacity and processing speed by over 40%.
• Facilitated the adoption of mobile travel applications, allowing for a 25% increase in mobile bookings and improved customer engagement.
• Provided technical training and support on new systems to over 100 staff members, ensuring a smooth transition to modern digital workflows.

Writing your CV without professional experience for your first job or when switching industries

There comes a day, when applying for a job, you happen to have no relevant experience, whatsoever. Yet, you're keen on putting your name in the hat. What should you do? Candidates who part-time experience , internships, and volunteer work.

• 300+ Keywords for Your CV in 2024: Examples & How-To Guide
• CV Job Descriptions: What Are They & How to Use Them

Talk about any positive changes you helped bring about in your previous jobs, like improving a process or helping increase efficiency.

Mix and match hard and soft skills across your travel consultant CV

Your skill set play an equally valid role as your experience to your application. That is because recruiters are looking for both:

• hard skills or your aptitude in applying particular technologies
• soft skills or your ability to work in a team using your personal skills , e.g. leadership, time management, etc.

Are you wondering how you should include both hard and soft skills across your travel consultant CV? Use the:

• skills section to list between ten and twelve technologies that are part of the job requirement (and that you're capable to use);
• strengths and achievements section to detail how you've used particular hard and soft skills that led to great results for you at work;
• summary or objective to spotlight up to three skills that are crucial for the role and how they've helped you optimise your work processes.

One final note - when writing about the skills you have, make sure to match them exactly as they are written in the job ad. Take this precautionary measure to ensure your CV passes the Applicant Tracker System (ATS) assessment.

Top skills for your travel consultant CV:

Travel Planning & Booking

Geographical Knowledge

GDS Systems Proficiency

Travel Insurance Knowledge

Tourism Marketing

Itinerary Creation

Travel Products Sales

Multilingual Communication

Travel Administration

Customer Relationship Management (CRM) Software

Customer Service

Detail-Oriented

Interpersonal Skills

Negotiation

Problem Solving

Time Management

Adaptability

Cultural Sensitivity

Salesmanship

Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.

CV education and certificates: your academic background as proof of your skill set

A common misconception about your travel consultant CV education is that you only need it, if you have less professional experience. That is completely false. The CV education section serves to back up your technical (and sometimes personal) capabilities, fill in gaps in your work history, and show you have the initial industry background and know-how. When creating your education section:

• List your degrees in the reverse chronological order, starting with the most recent (and relevant) ones first;
• Include your degree and university names, start and graduation dates. It's optional to also denote you received a "First-Class Honours" for diplomas that are more relevant to the role;
• Curate your relevant university coursework, projects, or thesis work if you happen to have less professional expertise and need to integrate more job keywords and skills.

Your professional qualifications don't need to stop at your academic background. It's advisable to also select up to three of your most noteworthy (and relevant) industry certificates and feature them in a dedicated section . Once more, include the certificate name, the institution that issued it out, and the date you obtained it on. You could feature both hard skills and soft skills certificates, as in the examples below:

If there's a noticeable gap in your skillset for the role you're applying for, mention any steps you're taking to acquire these skills, such as online courses or self-study.

• How to Showcase Your Educational Achievements on CV: Examples, Templates, & Guide for 2024
• CV Certifications - Tips, Examples & Template to Use in 2024

Key takeaways

Impressing recruiters with your experience, skill set, and values starts with your professional travel consultant CV. Write concisely and always aim to answer job requirements with what you've achieved; furthermore:

• Select a simple design that complements your experience and ensures your profile is presentable;
• Include an opening statement that either spotlights your key achievements (summary) or showcases your career ambitions (objective);
• Curate your experience bullets, so that each one commences with a strong, action verb and is followed up by your skill and accomplishment;
• List your hard and soft skills all across different sections of your CV to ensure your application meets the requirements;
• Dedicate space to your relevant higher education diplomas and your certificates to show recruiters you have the necessary industry background.

Looking to build your own Travel Consultant CV?

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Travel Consultant Resume Sample

Get the job you've always wanted & get inspiration for your next resume with our free, carefully composed Travel Consultant resume sample. Download this resume example free of charge or alter it with ease in our online resume creator.

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Travel Consultant Resume Sample (Full Text Version)

Sebastian jespersen.

Outgoing and motivated Travel Consultant with over 3 years of experience in delivering professional travel and tourism-related services focusing on client satisfaction and experience. Exceptional problem solver with a Business & Management degree from a well-known university and expertise in time management and sales. Offers strong attention to detail, excellent communication skills, and important ability to remain calm in stressful situations.

Work experience

• Planned and coordinated any travel arrangements for various individuals, groups, and companies, ensuring that the clients' requirements were always fully met.
• Provided great customer service, served as the first point of contact between the company and potential/existing clients, and resolved any problematic issues.
• Displayed professionalism and excellent industry knowledge, maintained client documents and files, and executed various clerical tasks.
• Developed and implemented new business processes and procedures to maximise profits and minimise unnecessary expenses - increased profits by 55% in 2018.
• Ranked as a #1 Travel Consultant at the company for exceeding all sales quotas.

First Class Honours (Top 5% of the Programme)

The 2015 Academic Excellence Award winner

Clubs and Societies : Debate Club, FinTech Society, Marketing Society

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

The 2012 Best Graduate Award winner

Activities : Golf Club, Math Society, Swimming Club

Volunteering

Certificates.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Travel Consultant Resume Samples

This page provides you with Travel Consultant resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Travel Consultant resume.

Tips for writing your resume

To land the perfect job, you need the perfect resume. In today’s crowded job market, it is more important than ever to stand out among the competition. When you write your resume, it is vital that you get everything right, from the organization of the template to the details of your work experience. To make sure your resume is flawless, here are some tips for writing the best resume possible.

Let them know where to contact you

Your resume should begin with your contact information. It is very important that potential employers, having read your resume, know how to contact you! At the top of your resume, include your name, phone number, email address, and city.

Introduce yourself

A personal summary, though optional, is a great way to introduce yourself to an employer with your resume. This section is comprised of one or two paragraphs where you can feature your notable accomplishments and highlight your most valuable skills. Your summary should give employers a brief outline of your experience and capabilities and intrigue them to keep reading.

What do you do best?

Shorter than a work history section, in a skills section you can efficiently list your core competencies in a way that is direct and easy to read. Showcase the skills and abilities that you bring to the job, focussing on those which distinguish you from the competition. The more useful and unique your skills are, the more you will stand out to an employer.

Showcase your achievements

Display your work experience in reverse-chronological order, beginning with your most recent position at the top of the section. Describe for each job your title, responsibilities, and accomplishments, with a focus on performance and results rather than duties. Use action words like ‘developed, ‘produced’, and ‘delivered’ when describing your work history to create compelling and impactful descriptions of your experience. Highlighting quantifiable information, like performance metrics and revenue, is a great way to demonstrate your abilities.

What did you learn, and where did you learn it?

Your education section should include the name of any post-secondary schools you attended, the degrees you earned, and any academic distinctions you achieved that you deem worth featuring. If they are particularly relevant, you can also include major areas of study and important projects that you participated in. Like the work experience section, your education should be displayed in reverse-chronological order.

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• Travel Consultant

5 Amazing travel consultant Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, travel consultant: resume samples & writing guide, henry brown, employment history.

• Generate and analyze travel reports
• Assist with travel insurance claims
• Ensure compliance with all applicable travel regulations
• Negotiate rates and discounts with travel vendors
• Plan and book travel arrangements, such as flights, car rentals, and hotel accommodations
• Prepare and issue travel documents, such as itineraries and tickets
• Provide travel advice and recommendations to clients

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• Research and compare various travel options
• Resolve any customer service issues that may arise
• Stay up to date on industry trends and changes

Pete Ingram

• Monitor and update clients on travel arrangements
• Manage client profiles and preferences
• Provide information on visa and passport requirements

Danny Adams

• Develop and maintain relationships with travel vendors

Isaac Griffin

• Provide customer service support for clients

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

travel consultant Job Descriptions; Explained

If you're applying for an travel consultant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

travel consultant

• Perform marketing and public relations activities.
• Book tickets for guests for local tours and attractions.
• Arrange for tour details such as accommodations, transportation, entrance tickets.
• Administer first aid to injured group participants.
• Making International & Domestic Reservations of Air Tickets using GDS 
• Cancellation, re issuance, refunds, reschedule of Air tickets 
•  To work out of client location & to represent organisation as a one stop solution to client’s all travel related needs. 
•  Listen and lead the conversation to solve problems & offer travel solutions-Airlines in a timely manner with all types of customers in all circumstances. 
•  Handlng corporate Clients with their Travel requirements.  ( Intel Technology India Private Limited )
•   Business development with respect to achieving growth and profitability for the company.
•   Acquiring new clientele and maintaining good relationship with them.
•   Ensuring customer satisfaction by providing the right service on time. 
• Doing reservations on Galileo GDS.
• Making online reservations in Flydubai, Indigo, and Air Arabia.
• Handling cooperate and walk-in clients
• Making Hotel Reservation And Rent a Car Bookings
• Involved in marketing activities such as fair, building website, newsletter, email marketing, etc. including writing English articles.
• Sales calls to both domestic and international companies around the world.
• Consult, sell and operate services for inbound customers.
• Answer and consult customer’s queries regarding company’s available services.
• Summary monthly volumes and give evaluation.
• Leader of a few mini-projects for Eviva. 
• Offer high levels of travel-based consultation; outbound travel.
• Build professional, concrete relations with any and all customers.
• Maintain direct contact with clients, especially after-sale.
• Study the tourism sector closely to better prepare fresh, seasonal packages.
• Provide step-by-step guidance and assistance to clients during all stages in case of disturbance or confusion.

travel consultant Job Skills

For an travel consultant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Travel Booking
• Fare Construction
• GDS Systems
• Airline Reservation Systems
• Destination Knowledge
• Customer Service
• Airfare Pricing
• Itinerary Planning
• Visa Requirements
• Passport Information
• Travel Regulations
• Client Relationship Management
• Tourism Industry Knowledge
• Data Analysis
• Troubleshooting
• Computer Proficiency
• Travel Industry Software.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Project Management
• Presentation
• Written Communication
• Social Media
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your travel consultant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Professional Summary

• Genrate and anaylse travel reports.
• Negotiate rates'n discounts wit travel vendors.
• Provide travell advicee and recomendationss to clientss.
• Provide travle adivce and recomendations to clients.
• Resolv any custmer servise issuess that may ariise.
• Reasearch and compair various travle optionss.
• Ensure complience with all applicible travel regulatios.
• Plannd annd bookk travvel arrangemments, suchh asss flights, carr renttals, annd hottel accommmodationss.
• Manege clietn proflies an prefrences.

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your travel consultant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Brad Bailey

Unexplained year gaps and missing job experiences are a no-no, gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

travel consultant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an travel consultant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Recruitment Team

I am a passionate Travel Consultant with 9 years of experience in Consulting. I am excited to submit my application for the Chief Travel Consultant position at Booz Allen Hamilton, where I believe my skills and expertise would be a great asset to your team.

Throughout my life, I have pursued my passion for Process Improvement and sought out opportunities to learn and grow. My experience in Consulting has given me valuable skills such as Documentation and Innovation that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Travel Consultant to the position and work with a team of like-minded individuals to achieve our common goals.

I appreciate the opportunity to apply for the Chief Travel Consultant position. I am confident that I can make a valuable contribution to your organization and that together there is no challenge that we cannot overcome. I will be waiting, hopeful for what the future will bring.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

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Travel Consultant Resume Samples

A Travel Consultant’s key roles and responsibilities are to organize travel for clients, to book reservations for accommodation, and to provide quotes for the potential clients. Some of the other important job tasks that are commonly found on a Travel Consultant Resume are: to organize trips in a short notice, plan business as well as leisure trips, make suggestions regarding travel plans , co-create itineraries, etc.

To become a successful Travel Consultant, you need to possess certain skills and qualifications, like the ability to work under pressure, strong communication and negotiation skills, ability to work under pressure, time management, advanced computer skills, sales-related yet service-oriented approach, etc. Minimum education needed for this role is a diploma or Bachelor’s Degree in Arts, Science, or Management. A Master’s Degree can be considered optional. However, relevant work experience is quite necessary to secure this role.

• Resume Samples
• Travel Consultant

Travel Consultant Resume

Objective : Skilled travel consultant who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty as well as committed to addressing customer concerns with speed, accuracy and professionalism.

Skills : Proactive customer service, serving as a liaison between Airline and Clients.

Description :

• Booking domestic & international air fare on sabre.
• Confirm flight information with the Airlines.
• Issue & reissue tickets & process all credit cards transaction & refunds.
• Monitor all credit cards transaction for any possible frauds.
• Calculate all fares for exchange itinerary and make any additional collection Update & cancel all or any need it segments.
• Complete daily ticket sales returns & assist with banking duties as requested Utilize excellent customer service skills to assist & resolving issues with customer & their travel arrangements promptly.
• Enter all required passport information to PNR.

Senior Travel Consultant Resume

Objective : High-energy Manager successful in building and motivating dynamic teams. I strive to cultivate a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Skills : Inventory Management.

• Responsible for coordinating and booking worldwide vacations and travel needs for American Express Platinum and Black Card Holders.
• Arranged routine and complex domestic and international business travel for air, car, hotel, limo and rail.
• Provided ongoing support to Executives and Admins through consulting.
• Ensured optimum customer service while coordinating interdepartmental responsibilities.
• Used positive telephone service techniques; performed special customer request and maintain excellent client relations.
• Provided a unique level of service, outstanding Sabre skills, as well as vast destination knowledge.
• Coordinated and participated in promotional activities and trade shows.
• Traveled nationally and internationally to meet with customers and deliver clear company messages.

Sales And Travel Consultant Resume

Headline : Certified Travel Consultant Professional with more than 16 years of comprehensive travel expertise in government and commercial consultations gained from the Department of Defense and the business sector. Leadership, management, organizational and discipline skills gleaned from positions at the operational level.

Skills : Microsoft Word, Microsoft Office, Microsoft Excel, M.

• Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
• Determined whether space is attainable on travel dates requested by customers, assigning requested spaces when on hand.
• Informed clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
• Maintained computerized inventories of unoccupied passenger space and provided information on space reserved or ready for use.
• Provided utmost customer service for packaged tours - local and international.
• Ensured flawless travel by meeting the customer request.
• Assisted with deployment travel for local Air Force Guard and Reserve components.
• Added ideal hotel and rental-car accommodation with customers' ticketing reservations.

Temporary Travel Consultant Resume

Objective : Highly eager, hardworking and dedicated professional seeking an opportunity to contribute to the success of an organization. Ideal position would allow me to expand my administrative skills while providing exceptional customer service.

Skills : Telephone Skills, typing, public relations, filing, accounts receivables, accounts payable, sales, advertising, marketing.

• Assisted operation to sustain high call volume parameters.
• Included calculating hourly updated service levels, monitoring agent's activity, and cross-utilized staff according to call demands.
• Maintained and granted time off request for an office of over 400 agents.
• Supplied Vice Presidents on daily basis brief summary of results of service levels Supported Training Department with Inter-Office training of consultants to maintain company standards.
• Facilitated 6 week training for classes of 25-30 agents in classroom setting.
• Followed agent progress after completion of training to insure success in call center environment.
• Observed agents for areas of improvements to modify behavior to benefit both agent and company.
• Concentrated efforts on planning and coordinating travel itineraries.

Corporate Travel Consultant Resume

Objective : Searching for a challenging opportunity for a growth-oriented organization which offers diverse job responsibilities and advancement opportunity.

Skills : Word, Excel, Database Software.

• Plan and coordinate corporate and leisure travel.
• Marketing initiatives by establishing strong image, respect, trust, integrity through marketing activities, including web site message/design, logo development, and promotional materials.
• Proactive in sales to generate new business.
• Organized the details of special events, travel arrangements, corporate agendas and itineraries.
• Arranged air, cruise, hotels, cars and Amtrak reservations for corporate and leisure clients.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Executive Travel Consultant Resume

Objective : Over 15 years experience in problem solving while adhering to company policy and procedures. Highly creative and eclectic, results oriented and solution focused, with solid communication skills; which meet the direct needs of the client. My experience has provided me with the skills necessary to make decisive, educated decisions during irregular operations.

Skills : Advanced: Storis, Microsoft Word, Adobe Photoshop, Corel Draw, Adobe Illustrator And Sabre Proficient: Publisher, PowerPoint, Outlook, Excel, Quick Books And Multiple Plotting/Auto Cad.

• To give customer service above and beyond client expectations.
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Properly uses: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts and be knowledgeable enough to communicate such to the client.
• Remain informed of all airline rules and regulations and current affairs.
• Communicate information to clients accurately and appropriately.
• Skills Used Book reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation.
• Promote the acceptance of fares, rates, and suppliers that match the client's travel program policies and negotiated contracts.
• Follow state and government regulations on travel limits on times, budgets and appropriate discounts.

Senior Corporate Travel Consultant Resume

Objective : Customer service and sales professional with 15 years experience. Background in hospitality, management and travel related services. Excellent communication skills and proven customer satisfaction record. Team player with diligent work habits.

Skills : Website design, inventory management, research, administration.

• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
• Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
• Prepare customer invoices and accept payment.
• Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
• Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
• Confer with customers to determine their service requirements and travel preferences.
• Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
• Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

Headline : Experienced in providing optimal levels of customer service. Hardworking and responsible; capable of independent tasks or team projects; flexible in job assignments, multi-tasking, and attention to details. Team player yielding a positive attitude and solid work ethics. Works well in challenging, fast passed, high stress environments.

Skills : Customer Service, Communications, Management.

• Research on clients' preferred locations and ensure whether it is safe to travel to that country.
• Book flights, arrange ground transportation, and secure hotel reservations.
• Arrange for necessary documents required for traveling.
• Update airfares boards as soon as the office opens.
• Answer phone calls and fax necessary documents to clients referring to travel needs.
• Help clients in getting passports and visa for different countries.
• Train clients on how to keep and revise their individual travel databases.

Patient Access Travel Consultant Resume

Headline : To seek a dynamic and challenging career in aviation industry and to strive for excellence with my knowledge and team effort while making positive contribution to promote the individual opportunity and professional growth.

Skills : Microsoft Office.

• Received inbound calls, and placed outbound calls to owners and helped them to plan vacations.
• Educate owners on the details of their product so they can maximize the value of their ownership.
• Utilizing solid judgment, product knowledge, technical knowledge, and problem solving, was able to offer detailed insight and alternatives to help owners book their dream vacations.
• Actively participate in driving the culture of the company.
• Remain open to providing and receiving feedback; worked with manager to develop new ideas.
• Created a positive work environment by maintaining the highest level of ethics and helped owners to resolve all of their needs in one call.
• Built relationships with internal and external customers.

Owner/Travel Consultant Resume

Summary : Every customer this strives me into succeeding along side my team .I am driven by challenges objectives and targets. In my development it interests me to seek out different types of holidays to ensure I am giving every customer the best experience .

Skills : Corporate Travel.

• Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
• Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
• Book transportation and hotel reservations, using computer terminal or telephone.
• Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
• Collect payment for transportation and accommodations from customer.
• Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

Travel Consultant II Resume

Summary : Highly motivated individual poised to excel in a sales management position. My proven skills include: quick mastery of new material on a routine basis; highly organized, motivated team player; ability to generate and maintain accurate records; quick and precise coordination between management and team members to assure customer satisfaction; compliance with all company policies, regulations, and standards; flexible and versatile; able to maintain focus on sales goals to cultivate business.

Skills : Microsoft Office, sales, research, Customer Service, billing, medical terminology.

• Helped identify guided tours and package deals to various international tourism destinations.
• Responded to all phone enquiries promptly, courteously and in a friendly manner.
• Filing, photocopying and general administrative duties.
• Building strong relationships with clients.
• Ability to achieve branch, team sales and profitability objectives.
• Handling high numbers of incoming calls from direct customers.
• Ordered, stocked and distributed office supplies.

Summary : Seeking a position of Corporate Travel Consultant in a reputed organization where I can use all my knowledge and experience in a better way to benefit the organization.

Skills : ADP, Dealertrack, Excel, Word Processing.

• Providing efficient and courteous service for holidaymakers.
• Creating tailor-made luxury holidays to suit clients needs and ensuring that all administrative terms and conditions of contracts are adhered.
• Researching travel options & presenting the best deals in terms of requirements.
• Ensure all bookings & reservations are processed accurately.
• Responding to all phone enquiries promptly, courteously and in a friendly manner.

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Travel Consultant Resume Examples (Template & 20+ Tips)

Create a standout travel consultant resume with our online platform. browse professional templates for all levels and specialties. land your dream role today.

Are you an experienced travel consultant looking to update your resume? Look no further! Our Travel Consultant Resume Example is the perfect guide to help you craft a professional and compelling resume that showcases your skills and expertise in the travel industry. Whether you're applying for a new job or simply want to revamp your current resume, this article will provide you with the tools and tips you need to stand out in the competitive job market.

We will cover:

• How to write a resume , no matter your industry or job title.
• What to put on a resume to stand out.
• The top skills employers from every industry want to see.
• How to build a resume fast with our professional Resume Builder .
• Why you should use a resume template

What does a Travel Consultant do?

• Assist clients in planning and booking travel arrangements
• Provide recommendations on destinations, accommodations, and activities
• Coordinate transportation, accommodations, and activities for clients
• Stay updated on travel industry trends and best practices
• Handle any issues or concerns that may arise during travel
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What are some responsibilities of a Travel Consultant?

• Assisting clients in planning and booking travel arrangements
• Providing information about destinations, transportation, and accommodation options
• Advising clients on travel requirements such as visas, travel insurance, and health precautions
• Arranging itineraries and creating customized travel packages
• Resolving any issues or complaints related to travel arrangements
• Staying up to date with travel trends, regulations, and industry developments
• Building and maintaining relationships with clients, suppliers, and industry contacts

Sample Travel Consultant Resume for Inspiration

Personal Details:

• Name: [Full Name]
• Email: [Email Address]
• Phone: [Phone Number]
• Address: [Full Address]

[Full Name] is an experienced Travel Consultant with a passion for creating memorable travel experiences for clients. With a proven track record of providing exceptional customer service and extensive knowledge of popular travel destinations, [He/She] is dedicated to helping clients plan and enjoy seamless and unforgettable trips.

Work Experience:

• [Job Title], [Company Name] - [Dates of Employment]
• [Job Description]
• [Degree], [Institution Name] - [Graduation Year]
• Exceptional customer service
• Extensive knowledge of travel destinations
• Planning and organizing
• Attention to detail
• Excellent communication and interpersonal skills

Certifications:

• [Certification Name], [Issuing Organization] - [Year Obtained]
• English - Native proficiency
• Spanish - Conversational proficiency

Resume tips for Travel Consultant

Creating a perfect, career-launching resume is no easy task. Following general writing rules can help, but it is also smart to get advice tailored to your specific job search. When you’re new to the employment world, you need Travel Consultant resume tips. We collected the best tips from seasoned Travel Consultant - Check out their advice to not only make your writing process easier but also increase your chances of creating a resume that piques the interest of prospective employers.

• Highlight your experience in the travel industry, including any specific areas of expertise such as luxury travel, adventure travel, or corporate travel.
• Showcase your ability to provide exceptional customer service and resolve any travel-related issues or concerns that may arise.
• Emphasize your knowledge of different travel destinations, including popular tourist attractions, visa requirements, and travel restrictions.
• Demonstrate your proficiency in using travel booking systems and managing travel itineraries for clients.
• Include any language skills or cultural knowledge that may be beneficial when working with international travelers.

Travel Consultant Resume Summary Examples

Using a resume summary or objective can help to quickly grab the attention of a potential employer and highlight your relevant qualifications and experience as a travel consultant. It can be an effective way to make a strong first impression and showcase your skills and expertise in the industry. Additionally, it can help to tailor your resume to specifically match the job you are applying for. For Example:

• Skilled Travel Consultant with 5 years of experience in designing and booking personalized travel itineraries for clients.
• Proven track record of exceeding sales targets and providing exceptional customer service.
• Expertise in international travel regulations and visa requirements.
• Strong negotiation and communication skills with suppliers and clients.
• Familiar with various booking systems and travel software.

Build a Strong Experience Section for Your Travel Consultant Resume

The experience section is essential for a travel consultant resume as it highlights the candidate's expertise and knowledge in the travel industry. It provides insight into the candidate's skills, relevant work history, and accomplishments which can help demonstrate their ability to effectively assist clients, plan trips, and provide exceptional customer service. A strong experience section can set the candidate apart from others and increase their chances of securing a job in the travel industry. For Example:

• Successfully assisted clients in planning and booking their travel arrangements, including flights, accommodations, and activities.
• Provided exceptional customer service by responding to inquiries and resolving issues related to travel bookings.
• Offered personalized travel recommendations based on clients' interests, budget, and preferences.
• Collaborated with hotel and airline representatives to negotiate discounts and secure preferred rates for clients.
• Organized and led group travel tours, coordinating all logistics and ensuring a seamless experience for participants.
• Developed and maintained strong relationships with travel suppliers to stay updated on the latest promotions and offerings.
• Managed and updated databases of client information and preferences to provide efficient and personalized service.
• Participated in industry events and training sessions to stay informed about new travel destinations, regulations, and technologies.
• Handled administrative tasks such as processing payments, issuing tickets, and preparing travel documents for clients.
• Consistently achieved and exceeded sales targets by actively promoting travel packages and upselling additional services.

Travel Consultant resume education example

A Travel Consultant typically needs a high school diploma or GED, as well as relevant coursework or a degree in travel and tourism, hospitality management, or a related field. Additional certifications, such as from The Travel Institute or the International Air Transport Association (IATA), may also be beneficial for advancing in the field. Strong communication and customer service skills are also essential for success in this profession. Here is an example of an experience listing suitable for a Travel Consultant resume:

• Bachelor's degree in Hospitality or related field
• Certification in Travel and Tourism
• Training in Amadeus, Galileo, or Sabre reservation systems

Travel Consultant Skills for a Resume

It is important to add skills for a Travel Consultant Resume as it demonstrates the candidate's ability to handle various aspects of travel and tourism services, including customer service, organization, communication, and knowledge of travel industry trends. These skills showcase the candidate's capability to effectively assist clients with their travel needs and provide exceptional service. Soft Skills:

• Customer service
• Communication
• Problem-solving
• Adaptability
• Time management
• Interpersonal skills
• Organizational skills
• Cultural sensitivity
• Destination knowledge
• Reservation system management
• Itinerary planning
• Foreign language proficiency
• Geography knowledge
• Travel regulations
• Sales techniques

Common Mistakes to Avoid When Writing a Travel Consultant Resume

In this competitive job market, employers receive an average of 180 applications for each open position. To process these resumes, companies often rely on automated applicant tracking systems, which can sift through resumes and eliminate the least qualified applicants. If your resume is among the few that make it past these bots, it must still impress the recruiter or hiring manager. With so many applications coming in, recruiters typically give each resume only 5 seconds of their attention before deciding whether to discard it. Considering this, it's best to avoid including any distracting information on your application that could cause it to be thrown away. To help make sure your resume stands out, review the list below of what you should not include on your job application.

• Not including a cover letter. A cover letter is a great way to explain why you are the best candidate for the job and why you want the position.
• Using too much jargon. Hiring managers do not want to read a resume full of technical terms that they do not understand.
• Omitting important details. Make sure to include your contact information, educational background, job history, and any relevant skills and experiences.
• Using a generic template. Take the time to customize your resume to the job you are applying for. This will show the employer that you are serious about the position.
• Spelling and grammar errors. Always double-check your resume for typos, spelling mistakes, and grammar errors.
• Focusing too much on duties. Make sure to include accomplishments and successes to show the employer that you are a great candidate.
• Including personal information. Avoid including any personal information such as age, marital status, or religious beliefs.

Key takeaways for a Travel Consultant resume

• Experience in providing exceptional customer service and building relationships with clients
• Proficiency in using travel booking systems and software
• Knowledge of various travel destinations and their unique attractions
• Ability to create personalized travel itineraries and packages
• Strong communication and problem-solving skills
• Understanding of travel regulations and requirements
• Proven track record of successful sales and meeting booking targets
• Ability to work independently and as part of a team
• Fluency in multiple languages may be an added advantage

Travel Consultant CV Sample

Home » Business Resume Examples » Travel Consultant CV Sample

Are you a  Travel Consultant by profession and looking for a career change? We have good news for you! use our job-winning professional  Travel Consultant CV Sample  template. You don’t have to start writing from scratch. Just click “Edit CV” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more  CV Templates.

Rachel Nathan

Travel consultant.

Experienced travel consultant with over 5 years of expertise in creating personalized itineraries for clients. Committed to delivering exceptional customer service and ensuring an unforgettable travel experience. Proficient in destination research, flight reservations, and hotel bookings. Skilled in handling complex logistics and problem-solving. Excellent communication and interpersonal skills to effectively understand and meet clients’ travel needs. Strong attention to detail and ability to work under pressure to meet tight deadlines.

• Communication skills
• Customer service
• Destination knowledge
• Time management
• Problemsolving
• Interpersonal skills
• Sales and negotiation
• Multitasking abilities
• Attention to detail
• Adaptability and flexibility

Work Experience

JF Spring Global Travel  is a dedicated travel agency obligated to make tavelling a worth while experience for travellers.

• Managed company’s social media account to create awareness and bring in sales
• Organically grew the company followers on all social platforms
• Ensure steady increase in sales by inputting creative stategies
• Managed the data of every employee and customer
• Assisting clients in making travel arrangements such as flights, hotel accommodations, and transportation
• Providing information and advice on visa requirements, travel insurance, and alternative destinations 
• Researching and booking travel packages or customized itineraries based on clients preferences
• Negotiating and confirming bookings with airlines, hotels, and other travel vendors
• Handling inquiries and resolving customer issues or complaints during the travel process
• Maintaining accurate records of bookings, payments, and travel documentation
• Collaborating with colleagues and travel partners to offer seamless travel experiences

SOCIAL MEDIA MARKETING

Online marketing fundamental, content marketing, career expert tips:.

• Always make sure you choose the perfect resume format to suit your professional experience.
• Ensure that you know how to write a resume in a way that highlights your competencies.
• Check the expert curated popular good CV and resume examples

Exploring the Role of a Travel Consultant

As the world becomes more interconnected, the demand for skilled Travel Consultants is on the rise. The role of a Travel Consultant is dynamic, blending a passion for travel with the intricacies of itinerary planning and customer service. In this article, we’ll delve into the multifaceted responsibilities, required skills, and essential tips for crafting an outstanding Travel Consultant CV.

What Does a Travel Consultant Do?

A Travel Consultant is a professional who assists clients in planning and booking their travel arrangements. This involves understanding clients’ preferences, offering destination recommendations, booking flights, accommodations, and coordinating various aspects of their journey. The role requires a combination of excellent customer service, geographical knowledge, and proficiency in travel industry tools.

Key Requirements for a Travel Consultant Position

Becoming a successful Travel Consultant involves meeting specific requirements to excel in this dynamic field. Let’s explore the key qualifications needed for this role:

• A high school diploma or equivalent, although a degree in hospitality, tourism, or a related field can be advantageous.
• Strong communication and interpersonal skills to understand and cater to clients’ travel preferences.
• Knowledge of popular travel destinations, current travel regulations, and visa requirements.
• Proficiency in using computer reservation systems and travel booking platforms.
• Attention to detail to ensure accurate booking information and seamless travel experiences for clients.
• Ability to handle unexpected challenges and provide effective solutions to ensure client satisfaction.

Additional certifications in travel and tourism can enhance your profile and showcase your commitment to ongoing professional development.

Responsibilities of a Travel Consultant

The role of a Travel Consultant is diverse, involving a range of responsibilities to ensure clients have memorable and stress-free travel experiences. Here are the core responsibilities of a Travel Consultant:

• Consulting with clients to understand their travel preferences, budget, and special requirements.
• Researching and providing information on travel destinations, including local attractions, weather, and cultural nuances.
• Booking flights, accommodations, transportation, and other travel-related services according to clients’ preferences.
• Advising clients on travel insurance, visa requirements, and health and safety precautions.
• Handling changes to travel arrangements, such as cancellations or delays, and providing alternative solutions.
• Building and maintaining relationships with travel suppliers to ensure competitive pricing and exclusive deals for clients.
• Ensuring compliance with travel regulations and staying updated on industry trends and developments.

Each responsibility requires a balance of organizational skills, industry knowledge, and a customer-centric approach.

Crafting an Effective Travel Consultant CV

Your Travel Consultant CV is your ticket to landing a dream job in the travel industry. Here are some tips to create a compelling CV that showcases your skills and experiences:

• Highlight your knowledge of popular travel destinations and any specialized expertise you may have.
• Showcase your proficiency in using travel booking platforms and reservation systems.
• Include specific examples of successful travel arrangements you have coordinated for clients.
• Emphasize your problem-solving skills, especially in handling unexpected challenges during travel.
• Quantify your achievements where possible, such as the number of satisfied clients or successful bookings.

Your CV is an opportunity to demonstrate your ability to provide exceptional service and create unforgettable travel experiences for clients.

Travel Consultant CV Summary Examples

Your CV summary is the first impression you make on potential employers. Craft a summary that highlights your unique strengths as a Travel Consultant:

• “Passionate Travel Consultant with a deep knowledge of diverse destinations, dedicated to creating personalized and seamless travel experiences for clients.”
• “Experienced Travel Consultant with a proven track record of booking and coordinating complex travel itineraries, ensuring client satisfaction and loyalty.”
• “Detail-oriented Travel Consultant with excellent communication skills, committed to staying updated on travel industry trends and providing top-notch customer service.”

Your summary sets the tone for the rest of your CV, so make it impactful and aligned with the job you’re applying for.

Building the Experience Section of Your Travel Consultant CV

Your experience section is the core of your CV, showcasing your journey and accomplishments in the travel industry. Here are examples to guide you in building this section:

• “Successfully planned and executed travel itineraries for a diverse clientele, resulting in a 30% increase in customer satisfaction.”
• “Coordinated group travel for corporate clients, managing logistics and ensuring a smooth and enjoyable experience for all participants.”
• “Resolved travel-related issues promptly, maintaining a 98% client satisfaction rate and receiving positive feedback for exceptional service.”

Each experience listed should emphasize your ability to deliver outstanding service and contribute to the success of your clients’ travel experiences.

Education Section for Your Travel Consultant CV

Your education provides the foundation for your career as a Travel Consultant. Here’s how you can showcase your educational background:

• Diploma in Travel and Tourism Management, XYZ Institute of Hospitality, Graduated 20XX.
• Certification in Computer Reservation Systems, ABC Travel Academy, Completed 20XX.
• Bachelor of Arts in Hospitality Management, DEF University, Graduated 20XX.

Your educational qualifications validate your expertise and commitment to continuous learning in the field of travel and tourism.

Skills Essential for a Travel Consultant

Your skill set as a Travel Consultant is your arsenal for providing exceptional service. Here are the essential skills to highlight:

Soft Skills:

• Excellent communication and interpersonal skills for effective client interactions.
• Customer service orientation, ensuring client satisfaction and repeat business.
• Problem-solving abilities, especially in handling unexpected challenges during travel.
• Attention to detail to ensure accurate and error-free travel arrangements.
• Adaptability and flexibility to meet the varying needs of different clients.

Hard Skills:

• Proficiency in travel industry software and reservation systems for efficient booking processes.
• Knowledge of travel regulations, visa requirements, and health and safety precautions.
• Geographical knowledge of popular travel destinations and cultural nuances.
• Time management skills for coordinating complex travel itineraries.
• Sales and negotiation skills for securing competitive prices and exclusive deals for clients.

Each skill is a tool in your kit, contributing to your ability to excel as a Travel Consultant.

Common Mistakes to Avoid in Your Travel Consultant CV

When crafting your Travel Consultant CV, steer clear of common mistakes that could impact your chances of landing the job. Avoid these pitfalls:

• Avoid using a generic CV for different job applications; tailor your CV to highlight relevant skills and experiences for each position.
• Avoid vague language; be specific about your achievements and the impact of your work as a Travel Consultant.
• Don’t overlook the importance of a cover letter; use it as an opportunity to express your passion for travel and your suitability for the role.
• Avoid technical jargon that may not be familiar to all readers; aim for clarity and simplicity in your language.
• Always proofread your CV to eliminate errors and ensure a professional presentation of your qualifications.

Avoiding these common mistakes will help ensure that your Travel Consultant CV stands out for all the right reasons.

Key Takeaways for Your Travel Consultant CV

As we conclude this comprehensive guide, remember these key takeaways when crafting your Travel Consultant CV:

• Emphasize your destination knowledge and ability to create personalized travel experiences.
• Showcase your proficiency in using travel industry tools and reservation systems.
• Highlight specific examples of successful travel arrangements and satisfied clients in your experience section.
• Quantify your achievements where possible to provide concrete evidence of your impact as a Travel Consultant.

Utilize the provided resources like AI Resume Builder , Resume Design , Resume Samples , Resume Examples , Resume Skills , Resume Help , Resume Synonyms , and Job Responsibilities to enhance your application and prepare for the Travel Consultant job interview questions.

Ready to take the next step in your travel career? Craft a compelling Travel Consultant CV that reflects your passion for travel and your commitment to providing exceptional service. Best of luck!

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More Resume Examples:

Privacy overview.

3 Travel Agent Resume Examples to Land You a Role in 2023

Travel agents are masters at crafting personalized itineraries that cater to the unique needs and preferences of each traveler. Similarly, your resume is like a customized travel plan, designed to guide potential employers on a journey through your professional experiences and skills. In this guide, we'll explore 3 travel agent resume examples that effectively showcase the journey to career success.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Travel Agent Resumes:

• Booking and arranging travel, accommodation, and activities: Travel agents are responsible for making all necessary arrangements for their clients' trips. This includes booking flights, hotels, car rentals, and activities such as tours or excursions.
• Advising clients on travel arrangements: Travel agents provide advice to clients on the best travel options based on their needs, preferences, and budget. This includes advising on the best time to travel, visa requirements, health and safety, local customs, and attractions.
• Creating and selling tailored travel packages: Travel agents often create custom travel packages for clients that include various components such as flights, accommodation, and activities. They then sell these packages to clients.
• Managing and resolving any travel issues: If any issues arise during a client's trip, such as flight cancellations or hotel booking problems, the travel agent is responsible for resolving these issues.
• Maintaining client records: Travel agents keep detailed records of all client interactions, including their travel preferences, special needs, and any feedback they provide.
• Building and maintaining relationships with travel suppliers: Travel agents work closely with airlines, hotels, car rental companies, and tour operators. They maintain these relationships to ensure they can provide the best service to their clients.
• Keeping up-to-date with travel trends and destinations: Travel agents need to stay informed about the latest travel trends and popular destinations. This allows them to provide the best advice to their clients.

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Travel Agent Resume Example:

• Successfully increased client satisfaction by 25% through personalized travel recommendations and tailored travel packages, resulting in a 10% increase in repeat bookings.
• Resolved 95% of travel issues within 24 hours, ensuring smooth and hassle-free trips for clients and maintaining a high level of customer satisfaction.
• Developed and maintained strong relationships with key travel suppliers, negotiating exclusive deals and discounts for clients, resulting in a 15% increase in sales revenue.
• Managed a portfolio of high-profile corporate clients, exceeding revenue targets by 20% through effective relationship management and upselling of additional travel services.
• Implemented a new customer relationship management (CRM) system, streamlining client communication and improving efficiency by 30% in the booking and reservation process.
• Conducted regular market research and analysis to identify emerging travel trends and destinations, resulting in the development of new travel packages that generated a 10% increase in sales.
• Successfully organized and executed a group tour for 50 clients, resulting in a 95% customer satisfaction rate and positive feedback on the itinerary and accommodations.
• Utilized social media platforms and online marketing strategies to increase brand visibility and attract new clients, resulting in a 25% increase in website traffic and a 15% growth in client base.
• Implemented a client feedback system, resulting in a 20% improvement in service quality and the implementation of new initiatives to meet client needs and preferences.
• Excellent customer service skills
• Strong interpersonal and communication skills
• Proficiency in using customer relationship management (CRM) systems
• Ability to resolve issues efficiently and effectively
• Strong negotiation skills
• Knowledge of emerging travel trends and destinations
• Ability to manage and exceed revenue targets
• Proficiency in social media marketing and online marketing strategies
• Ability to conduct market research and analysis
• Experience in organizing and executing group tours
• Ability to develop and maintain strong relationships with key travel suppliers
• Ability to implement feedback systems to improve service quality
• Proficiency in creating personalized travel recommendations and packages
• Ability to manage high-profile corporate clients
• Strong sales skills and ability to upsell additional services
• Ability to increase brand visibility and attract new clients
• Experience in improving efficiency in booking and reservation processes
• Ability to work under pressure and meet deadlines
• Strong problem-solving skills
• Excellent attention to detail.

Travel Consultant Resume Example:

• Developed and maintained strong relationships with clients, resulting in a 30% increase in repeat business and a 25% growth in client referrals.
• Researched and recommended unique travel destinations and experiences, leading to a 15% increase in bookings for off-the-beaten-path destinations.
• Negotiated with suppliers to secure exclusive deals and discounts, resulting in cost savings of 10% for clients and increased customer satisfaction.
• Managed a high-volume workload, successfully booking an average of 50 flights, hotels, and rental cars per day, with a 98% accuracy rate.
• Assisted clients with complex visa and passport requirements, ensuring a 100% success rate in obtaining necessary travel documents.
• Handled customer inquiries and complaints in a professional and timely manner, maintaining a customer satisfaction rating of 95% or higher.
• Created detailed itineraries tailored to clients' preferences and budgets, resulting in a 20% increase in customer satisfaction and positive feedback.
• Stayed up to date with the latest travel trends and industry news, allowing for proactive recommendations and personalized travel experiences for clients.
• Monitored client budgets and ensured they stayed within their limits, resulting in a 10% increase in cost savings for clients and improved financial performance for the company.
• Ability to build and maintain client relationships
• Knowledge of travel trends and destinations
• Proficiency in travel booking systems
• Ability to handle high-volume workload
• Attention to detail and accuracy
• Knowledge of visa and passport requirements
• Ability to handle customer inquiries and complaints professionally
• Ability to create detailed and personalized travel itineraries
• Budget management skills
• Ability to work under pressure
• Problem-solving skills
• Knowledge of foreign languages
• Cultural awareness and sensitivity
• Ability to stay up-to-date with industry news and trends
• Time management skills
• Ability to work independently and as part of a team
• Sales skills and ability to upsell.

Travel Coordinator Resume Example:

• Developed and implemented a comprehensive travel policy, resulting in a 20% reduction in travel expenses and improved compliance with company guidelines.
• Successfully negotiated discounted rates with travel vendors, resulting in an average cost savings of 15% per trip.
• Implemented a travel risk management program, providing travelers with up-to-date advisories and ensuring their safety during trips.
• Managed and coordinated visa and passport processing for a team of 100+ employees, maintaining a 98% success rate in obtaining necessary travel documents.
• Monitored and analyzed travel trends and costs, identifying cost-saving opportunities and recommending alternative travel options that resulted in a 10% reduction in travel expenses.
• Developed and maintained relationships with travel vendors, resulting in improved service quality and preferential treatment for employees.
• Created and managed travel itineraries for a team of executives, ensuring seamless travel arrangements and maximizing their productivity during business trips.
• Monitored and tracked travel expenses, reconciling against budget and identifying areas of overspending, resulting in a 5% reduction in travel costs.
• Responded to inquiries from travelers, providing timely and accurate information and resolving any travel-related issues, resulting in a 95% satisfaction rate among employees.
• Comprehensive travel planning and coordination
• Travel policy development and implementation
• Negotiation skills with travel vendors
• Travel risk management
• Visa and passport processing
• Travel trends and cost analysis
• Relationship management with travel vendors
• Travel itinerary creation and management
• Travel expense monitoring and tracking
• Customer service and issue resolution
• Budget management and cost reduction strategies
• Knowledge of latest travel advisories and safety protocols
• Proficiency in travel management software
• Excellent communication and interpersonal skills
• Time management and multitasking abilities
• Ability to work under pressure and handle emergencies
• Knowledge of international travel regulations and customs
• Proficiency in multiple languages
• Ability to adapt to changing travel conditions and regulations.

High Level Resume Tips for Travel Agents:

Must-have information for a travel agent resume:.

Here are the essential sections that should exist in an Travel Agent resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Travel Agent candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Travel Agents:

Travel agent resume headline examples:, strong headlines.

• Experienced Travel Agent with a proven track record of creating personalized itineraries and exceeding client expectations
• Multilingual Travel Agent skilled in navigating complex travel logistics and providing exceptional customer service to international clientele
• Detail-oriented Travel Agent with expertise in booking and managing group travel arrangements for corporate clients

Why these are strong:

• These resume headlines are strong for Travel Agents as they highlight key skills and experiences that are highly relevant to the role. The first headline emphasizes the candidate's experience and ability to create customized travel plans, which is a crucial skill for Travel Agents. The second headline showcases the candidate's language proficiency and ability to cater to international clients, which is valuable in the travel industry. The third headline highlights the candidate's attention to detail and expertise in managing group travel arrangements, which is important for corporate clients. Overall, these headlines effectively communicate the candidates' strengths and qualifications to hiring managers.

Weak Headlines

• Experienced Travel Agent with Knowledge in International Destinations
• Travel Agent Skilled in Customer Service and Trip Planning
• Travel Professional with a Focus on Group Travel Coordination

Why these are weak:

• These resume headlines need improvement for Travel Agents as they lack specificity and fail to highlight the unique value or achievements of the candidates. The first headline mentions experience and knowledge in international destinations, but it doesn't provide any details about the number of years of experience or specific destinations the candidate is familiar with. The second headline mentions skills in customer service and trip planning, but it doesn't showcase any specific accomplishments or examples of exceptional customer service. The third headline mentions a focus on group travel coordination, but it doesn't provide any measurable achievements or certifications that could strengthen the candidate's profile.

Writing an Exceptional Travel Agent Resume Summary:

Resume summaries are crucial for Travel Agents as they provide a concise yet impactful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Travel Agents specifically, an effective resume summary is one that highlights their ability to deliver exceptional travel experiences and provide excellent customer service consistently.

Key points that Travel Agents should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in the travel industry, emphasizing any notable achievements or career highlights. If you have experience in specific types of travel, such as luxury travel, adventure travel, or corporate travel, highlight that as well.

Destination and Product Knowledge: Showcase your expertise in various destinations, including popular tourist spots, off-the-beaten-path locations, and emerging travel trends. Highlight your knowledge of different travel products, such as cruises, all-inclusive resorts, or customized itineraries, to demonstrate your ability to curate unique travel experiences.

Customer Service and Communication Skills:

In any travel agent role, exceptional customer service and effective communication are essential. Emphasize your ability to understand and fulfill clients' travel needs, provide personalized recommendations, and handle any challenges that may arise during the travel process. Highlight your proficiency in languages or any specific communication tools relevant to the role.

Booking and Reservation Systems: Demonstrate your proficiency in using industry-specific booking and reservation systems, such as Amadeus, Sabre, or Galileo. Mention any certifications or training you have received in these systems to showcase your technical expertise.

Problem-Solving and Organizational Skills: Highlight your ability to handle complex itineraries, manage multiple bookings simultaneously, and resolve any travel-related issues efficiently. Showcase your organizational skills, attention to detail, and ability to adapt to changing circumstances to ensure smooth travel experiences for clients.

To create an impactful resume summary, tailor the key points mentioned above to align closely with the specific travel agent role you are applying for. Remember, your resume summary will be one of the first things that potential employers will see about you and your travel agent career, so make sure to make it compelling and relevant.

Travel Agent Resume Summary Examples:

Strong summaries.

Results-driven Travel Agent with 10 years of experience in creating unforgettable travel experiences for clients. Expertise in designing customized itineraries, coordinating logistics, and providing exceptional customer service. Proven track record of exceeding sales targets and receiving positive feedback, resulting in a 30% increase in repeat business.

Detail-oriented Travel Agent with a passion for delivering seamless travel experiences. Skilled in researching and booking flights, accommodations, and activities, ensuring client satisfaction. Strong communication and problem-solving abilities, consistently resolving travel-related issues and maintaining strong relationships with clients and suppliers.

Customer-focused Travel Agent with 5 years of experience in the industry. Known for exceptional attention to detail and ability to anticipate client needs. Proficient in utilizing travel booking systems and staying up-to-date with industry trends. Recognized for providing personalized recommendations and creating memorable vacations that exceed client expectations.

• These resume summaries are strong for Travel Agents as they highlight the candidates' relevant experience, skills, and achievements in the travel industry. The first summary emphasizes the candidate's ability to generate sales and foster customer loyalty. The second summary showcases the candidate's attention to detail and problem-solving skills, which are crucial in the travel industry. Lastly, the third summary emphasizes the candidate's customer-centric approach and ability to provide personalized recommendations, making them stand out to potential employers.

Weak Summaries

• Travel Agent with experience in booking flights, hotels, and vacation packages, seeking a new opportunity to utilize my knowledge and skills in a travel agency setting.
• Experienced Travel Agent with a strong customer service background and expertise in international travel, looking to contribute my organizational skills and attention to detail to a travel agency that values client satisfaction.
• Travel Agent with a passion for creating memorable travel experiences and a proven track record of building strong relationships with clients, seeking a challenging role in a travel agency where I can leverage my industry knowledge and customer service skills.
• These resume summaries need improvement for Travel Agents as they lack specific details and accomplishments that would make the candidates stand out. The first summary provides a general overview of the candidate's experience without mentioning any specific achievements or areas of expertise. The second summary mentions customer service and international travel but does not provide any examples of how the candidate excelled in these areas or contributed to the success of previous employers. The third summary mentions a passion for creating memorable travel experiences and building relationships, but does not provide any quantifiable results or specific examples of how the candidate achieved these goals. Overall, these summaries need to be more specific and highlight the candidates' unique value and accomplishments in the travel industry.

Resume Objective Examples for Travel Agents:

Strong objectives.

Highly organized and customer-focused Travel Agent with a passion for creating unforgettable travel experiences, seeking an entry-level position to utilize my strong communication skills and extensive knowledge of travel destinations to provide exceptional service and exceed client expectations.

Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of travel industry trends, customer service, and itinerary planning to contribute to the success of a reputable travel agency. Committed to delivering personalized travel solutions and ensuring client satisfaction.

Goal-oriented and detail-oriented professional with a proven track record in sales and customer service, seeking a Travel Agent position to leverage my expertise in travel booking systems, negotiation skills, and destination knowledge to create seamless travel experiences and build long-lasting client relationships.

• These resume objectives are strong for up and coming Travel Agents because they highlight the candidates' passion for travel, relevant education or experience, and key skills required for the role. The first objective emphasizes the candidate's organizational skills and customer focus, which are essential for providing exceptional service as a Travel Agent. The second objective showcases the candidate's educational background and commitment to delivering personalized travel solutions. Lastly, the third objective highlights the candidate's sales and customer service experience, along with their expertise in travel booking systems and destination knowledge, making them a promising fit for a Travel Agent position.

Weak Objectives

• Seeking a Travel Agent position where I can utilize my passion for travel and customer service skills to provide exceptional travel experiences to clients.
• Aspiring Travel Agent with a strong interest in international travel and a background in hospitality, seeking an opportunity to develop my career in the travel industry.
• Recent graduate with a degree in tourism and a passion for exploring different cultures, looking for a Travel Agent role to gain hands-on experience in creating personalized travel itineraries.
• These resume objectives need improvement for up and coming Travel Agents because they lack specificity and fail to highlight the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's specific skills or experiences that would make them stand out as a Travel Agent. The second objective mentions an interest in international travel and a background in hospitality, but it doesn't elaborate on any specific achievements or skills that would make the candidate a strong fit for the role. The third objective mentions a degree in tourism and a passion for exploring different cultures, but it doesn't showcase any relevant skills or experiences that would make the candidate a compelling choice for potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your travel agent work experience:, best practices for your work experience section:.

• Highlight your experience in planning and booking travel arrangements for clients, including flights, accommodations, transportation, and activities.
• Showcase your ability to provide exceptional customer service by describing how you have gone above and beyond to meet clients' needs and exceed their expectations.
• Emphasize your knowledge of different travel destinations, including popular attractions, local customs, and travel regulations, to demonstrate your expertise in helping clients make informed decisions.
• Describe your proficiency in using travel booking systems and software to efficiently manage reservations, track itineraries, and handle any changes or cancellations.
• Highlight your problem-solving skills by sharing examples of how you have successfully resolved travel-related issues or emergencies for clients, such as flight delays, lost luggage, or unexpected changes in travel plans.
• Demonstrate your sales and negotiation skills by mentioning any instances where you have successfully upsold travel packages or secured exclusive deals for clients.
• Mention any language proficiency or cultural awareness that may be relevant to serving diverse clients or handling international travel arrangements.
• Include any certifications or training you have completed in the travel industry, such as becoming a Certified Travel Associate (CTA) or obtaining specialized knowledge in specific destinations or travel types.
• Quantify your achievements by mentioning any metrics or statistics that showcase your success in meeting sales targets, client satisfaction ratings, or repeat business.
• Finally, ensure that your language is clear, concise, and free of industry jargon, making it easy for hiring managers to understand your experience and skills.

Example Work Experiences for Travel Agents:

Strong experiences.

Successfully planned and coordinated a luxury vacation for a high-profile client, resulting in a highly satisfied customer and positive word-of-mouth referrals.

Developed and maintained strong relationships with travel suppliers and vendors, negotiating favorable rates and exclusive perks for clients, leading to increased customer loyalty and repeat business.

Utilized strong problem-solving skills to handle unexpected travel disruptions and emergencies, ensuring minimal impact on clients' itineraries and providing excellent customer service.

Organized and led a group tour to a popular international destination, managing all logistics and ensuring a seamless and enjoyable experience for participants, resulting in positive feedback and a high rate of customer satisfaction.

Implemented a customer relationship management (CRM) system to streamline client communication and track preferences and travel history, improving efficiency and personalization of service.

Conducted thorough research on destinations, accommodations, and activities to provide clients with tailored recommendations and itineraries, enhancing their travel experiences and earning their trust and loyalty.

• These work experiences are strong because they demonstrate the Travel Agent's ability to deliver exceptional customer service, build and maintain relationships, and handle challenging situations. The first set of experiences highlights the agent's skills in providing personalized and high-quality travel arrangements, while the second set showcases their organizational and technological proficiency in managing group tours and utilizing CRM systems. Overall, these experiences showcase the candidate's expertise in creating memorable travel experiences and fostering customer satisfaction.

Weak Experiences

Assisted clients in booking domestic and international flights, hotels, and rental cars, providing recommendations based on their preferences and budget.

Handled customer inquiries and resolved issues related to travel bookings, ensuring high levels of customer satisfaction.

Collaborated with travel suppliers to negotiate competitive rates and secure exclusive deals for clients.

Organized group tours and managed logistics, including transportation, accommodations, and activities, ensuring smooth and enjoyable experiences for participants.

Created detailed itineraries for clients, incorporating their desired destinations, activities, and budget constraints.

Coordinated with local tour guides and vendors to arrange sightseeing tours, excursions, and special events.

• Conducted research on travel destinations, attractions, and local customs to provide accurate and up-to-date information to clients.
• Assisted clients with travel document requirements, such as visas and passports, ensuring compliance with international travel regulations.
• Utilized travel booking systems and software to make reservations, process payments, and generate travel documents.
• These work experiences are weak because they lack specific details, quantifiable achievements, and strong action verbs. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the clients or agency. To improve these bullet points, the candidate should focus on incorporating specific examples, using more powerful action verbs, and providing clear context that demonstrates their ability to deliver exceptional customer service and create memorable travel experiences.

Top Skills & Keywords for Travel Agent Resumes:

Top hard & soft skills for travel agents, hard skills.

• Destination knowledge and expertise
• Reservation and booking systems
• Travel itinerary planning
• Customer service and communication skills
• Sales and negotiation skills
• Travel regulations and documentation
• Problem-solving and conflict resolution
• Multitasking and time management
• Foreign language proficiency
• Travel insurance knowledge
• Familiarity with travel industry trends and technology

Soft Skills

• Excellent Communication Skills
• Customer Service Orientation
• Attention to Detail
• Problem Solving Abilities
• Time Management Skills
• Adaptability and Flexibility
• Sales and Persuasion Skills
• Cultural Awareness and Sensitivity
• Organization and Planning Skills
• Conflict Resolution Skills
• Multitasking Abilities
• Relationship Building Skills

Go Above & Beyond with a Travel Agent Cover Letter

Travel agent cover letter example: (based on resume).

As a Travel Agent, you understand the importance of creating unforgettable experiences for your clients and providing exceptional customer service. Just like planning the perfect trip, pairing your resume with a well-crafted cover letter can elevate your application and set you apart from other candidates. A cover letter is an extension of your resume, allowing you to showcase your passion for travel and your ability to exceed customer expectations. Crafting a compelling cover letter doesn't have to be a daunting task, and the benefits it brings to your job search are well worth the effort.

Here are some compelling reasons for Travel Agents to submit a cover letter:

Personalize your application: A cover letter gives you the opportunity to address the hiring manager by name and express your genuine interest in the company and the travel industry. By tailoring your letter to the specific company and role, you demonstrate your dedication and enthusiasm for the position.

Highlight your travel expertise: Use the cover letter to illustrate your unique value proposition as a Travel Agent. Showcase your knowledge of different destinations, travel trends, and your ability to curate personalized itineraries. This allows you to align your skills and experiences with the specific job requirements, making a strong case for why you are the ideal candidate.

Demonstrate your understanding of client needs: In your cover letter, you can communicate your understanding of the diverse needs and preferences of travelers. Discuss how you plan to address these needs and provide exceptional service to ensure customer satisfaction. This demonstrates your ability to anticipate and exceed client expectations, a valuable skill for any Travel Agent.

Share success stories and achievements: While your resume provides a concise overview of your professional experience, a cover letter allows you to delve deeper into specific success stories and achievements that couldn't be accommodated in your resume. Highlight instances where you went above and beyond to create memorable travel experiences for clients, showcasing your ability to deliver exceptional results.

Showcase your communication skills: Effective communication is a vital skill for Travel Agents, and a cover letter provides an opportunity to demonstrate your writing abilities. Use the letter to showcase your clear and concise writing style, attention to detail, and ability to effectively convey information. This reassures potential employers that you possess the necessary communication skills to interact with clients and colleagues.

Stand out from the competition: Submitting a cover letter sets you apart from other applicants who may have chosen not to include one. It shows your commitment to going the extra mile and your dedication to securing the position. By taking the time to craft a compelling cover letter, you demonstrate your professionalism and attention to detail, making a memorable impression on hiring managers.

In summary, Travel Agents should pair their resume with a cover letter to personalize their application, highlight their travel expertise, demonstrate their understanding of client needs, share success stories, showcase their communication skills, and differentiate themselves from other applicants. A well-crafted cover letter can significantly increase their chances of securing an interview and ultimately landing their dream job in the travel industry.

Resume FAQs for Travel Agents:

How long should i make my travel agent resume.

A Travel Agent resume should ideally be one to two pages long. It is important to keep in mind that Travel Agents typically have a diverse range of skills and experiences that need to be highlighted in their resume. However, it is equally crucial to maintain conciseness and ensure that the resume is easy to read and comprehend. In the travel industry, recruiters and employers often receive numerous resumes, so it is essential to make a strong impression quickly. A one to two-page resume allows you to showcase your relevant skills, experiences, and qualifications without overwhelming the reader with excessive information. When crafting your Travel Agent resume, focus on including key details such as your professional experience, education, certifications, and any specialized skills or knowledge related to the travel industry. Highlight your achievements, such as successfully planning and organizing complex itineraries, providing exceptional customer service, or exceeding sales targets. Additionally, consider tailoring your resume

What is the best way to format a Travel Agent resume?

When it comes to formatting a Travel Agent resume, there are a few key elements to consider in order to create an effective and professional document. 1. Start with a clear and concise header: Begin your resume with your name, contact information, and a professional email address. Including a LinkedIn profile or a website showcasing your travel expertise can also be beneficial. 2. Write a compelling summary or objective statement: This section should provide a brief overview of your experience, skills, and what makes you a standout Travel Agent. Tailor this statement to highlight your knowledge of the travel industry, customer service abilities, and any specialized areas of expertise. 3. Highlight relevant experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on highlighting your achievements and responsibilities that are directly related to the travel industry. Emphasize your ability to plan and book travel arrangements, provide exceptional customer service

Which Travel Agent skills are most important to highlight in a resume?

When highlighting skills on a resume for a Travel Agent position, it is crucial to focus on those that are directly relevant to the travel industry and the specific responsibilities of a Travel Agent. Here are some important skills to consider: 1. Destination knowledge: Demonstrating a deep understanding of various destinations, including popular tourist attractions, local customs, and travel regulations, is essential. This skill allows Travel Agents to provide accurate and valuable information to clients, helping them make informed decisions. 2. Customer service: Exceptional customer service skills are vital for Travel Agents as they interact with clients on a daily basis. Being able to listen attentively, understand clients' needs, and provide personalized recommendations and solutions is crucial for building strong relationships and ensuring customer satisfaction. 3. Communication skills: Effective communication is key in the travel industry. Travel Agents must be able to clearly convey information, both verbally and in writing, to clients, suppliers, and colleagues. Strong communication skills enable Travel Agents to negotiate deals, resolve issues, and provide detailed itineraries and travel documents. 4. Sales and persuasion: Travel Agents often need to promote and sell travel packages, accommodations, and other services. Highlighting sales and persuasion skills on a resume is important to demonstrate the ability to influence clients'

How should you write a resume if you have no experience as a Travel Agent?

When writing a resume as an aspiring Travel Agent with no prior experience, it's essential to focus on highlighting your transferable skills, relevant education, and any related experiences that showcase your abilities and passion for the travel industry. Here are some tips to help you create a compelling resume: 1. Start with a strong objective or summary statement: Begin your resume with a concise statement that highlights your enthusiasm for the travel industry and your eagerness to learn and grow as a Travel Agent. Emphasize your customer service skills and your ability to work in a fast-paced, dynamic environment. 2. Showcase transferable skills: Even if you haven't worked as a Travel Agent before, you likely possess skills that are valuable in this field. Highlight your communication skills, attention to detail, organizational abilities, problem-solving aptitude, and customer service expertise. These skills are essential for success as a Travel Agent. 3. Include relevant education: If you have completed any education or training related to the travel industry, be sure

Compare Your Travel Agent Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Travel Agent job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Travel Agents:

More resume guidance:.

Sales Consultant CV example

As a Sales Consultant, your CV is your personal sales pitch to potential employers, showing off your skills in negotiation and customer relations.

To ensure your application stands out in a crowded market, we’ve crafted this guide, complete with a Sales Consultant CV example.

This handy resource is tailored to help you create a CV that will open doors to new opportunities, so let’s get started.

CV templates 

Sales Consultant CV example

This is a good example of a Sales Consultant CV which is professionally formatted, and structured in a way that allows recruiters to easily find and understand the candidate’s key selling points.

Take some time to look at this CV and refer to it throughout the writing of your own CV for best results.

Sales Consultant CV format and structure

In a highly competitive job market, recruiters and employers are often inundated with applications. If they can’t find what they’re looking for in your CV quickly, they may skip past your application and move on to the next one in their inbox

So, it’s crucial to structure and format your CV in a way that enables them to find your essential details with ease, even if they’re pressed for time.

Tips for formatting your Sales Consultant CV

• Length: It’s essential to keep your CV concise, regardless of whether you have one year or thirty years of experience. Recruiters are frequently managing multiple roles and responsibilities and do not have the luxury of reading lengthy CVs. Therefore, limit your CV to two sides of A4. If you have little industry experience, one page is sufficient.
• Readability : By formatting your section headings with bold or a different colour font and using bullet points to break up large blocks of text, you can help busy recruiters quickly scan through your CV. This makes it easier for them to find important details without wasting time.
• Design & format: When it comes to CV design, it’s best to keep things simple and sleek. While elaborate designs certainly command attention, it’s not always for the right reasons! Readability is key, so whatever you choose to do, make sure you prioritise readability above everything.
• Photos: Headshot photos aren’t required in a CV by most employers, but some creative and artistic industries like to see them. If you decide to include one, make sure you look smart and professional in the picture.

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of our eye-catching professional CV templates.

CV structure

Divide your CV into the following major sections when writing it:

• Name and contact details  – Head your CV with your name and contact details, to let the reader know who you are and how to contact you.
• CV profile – A brief paragraph which summarises your skills and experience and highlights why you’re a good match for the role.
• Core skills list – A snappy, bullet-pointed list of your most relevant skills.
• Work experience – A structured list of your work experience in reverse chronological order.
• Education – A summary of any relevant qualifications or professional training you’ve completed.
• Hobbies and interests – An optional section, which should only be used if your hobbies are relevant to the jobs you’re applying to.

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

Contact Details

Write your contact details in the top corner of your CV, so that they’re easy to find but don’t take up too much space.

You only need to list your basic details, such as:

• Mobile number
• Email address
• Location – Don’t list your full address. Your town or city, such as ‘Norwich’ or ‘Coventry’ is perfect.
• LinkedIn profile or portfolio URL – Remember to update these before listing them on an application.

Sales Consultant CV Profile

Your CV profile is basically a short introductory paragraph, which summarises your key selling points and highlights why you’d make a good hire.

So, write a well-rounded summary of what you do, what your key skills are, and what relevant experience you have.

It needs to be short, snappy and punchy and, ultimately, entice the reader to read the rest of your CV.

How to write a good CV profile:

• Make it short and sharp: When it comes to CV profile length, less is more, as recruiters are often time-strapped. Aim for around of 3-5 persuasive lines.
• Tailor it: The biggest CV mistake? A generic, mass-produced document which is sent out to tens of employers. If you want to land an interview, you need to tailor your CV profile (and your application as a whole) to the specific roles you’re applying for. So, before you start writing, remember to read over those job descriptions and make a list of the skills, knowledge and experience the employers are looking for.
• Don’t add an objective: Leave your career objectives or goals out of your profile. You only have limited space to work with, so they’re best suited to your cover letter .
• Avoid generic phrases: “Determined team player who always gives 110%” might seem like a good way to fill up your CV profile, but generic phrases like this won’t land you an interview. Recruiters hear them time and time again and have no real reason to believe them. Instead, pack your profile with your hard skills and tangible achievements.

Example CV profile for Sales Consultant

What to include in your sales consultant cv profile.

• Experience overview: Start with a brief summary of your relevant experience so far. How many years experience do you have? What type of companies have you worked for? What industries/sectors have you worked in? What are your specialisms?
• Targeted skills: Highlight your skills which are most relevant to Sales Consultant jobs, to ensure that recruiters see your most in-demand skills as soon as they open your CV.
• Important qualifications: If you have any qualifications which are highly relevant to Sales Consultant jobs, then highlight them in your profile so that employers do not miss them.

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder . All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

Core skills section

To ensure that your most relevant skills catch the eye of readers, create a core skills section below your profile.

This section should be presented in 2-3 columns of bullet points highlighting your applicable skills. Before crafting this section, carefully examine the job description and create a list of any required skills, specialisms, or knowledge.

Use this list to include the necessary information in your section and present yourself as the ideal match for the position.

Important skills for your Sales Consultant CV

Product Knowledge Mastery – Demonstrating a comprehensive understanding of the products or services being sold, including features, benefits, and unique selling points.

Lead Generation Techniques – Identifying and cultivating potential customers through various lead generation strategies, including cold calling, networking, and digital outreach.

CRM Software Proficiency – Utilising Customer Relationship Management (CRM) software to track interactions, manage sales pipeline, and analyse customer data.

Sales Forecasting – Predicting future sales volumes to manage inventory levels and inform business planning.

Negotiation Tactics – Employing effective negotiation tactics to close deals while maximizing profit margins and customer satisfaction.

Presentation Abilities – Crafting and delivering persuasive sales presentations to potential clients to drive interest and sales.

Contract Drafting – Preparing and finalizing sales contracts with attention to detail to ensure accuracy and legal compliance.

Upselling and Cross-selling – Identifying opportunities to sell additional products or services to existing customers to increase revenue.

Technical Demonstration Skills – Conducting demonstrations of technical or complex products to potential buyers in a clear and engaging manner.

Industry Knowledge – Keeping abreast of industry trends, changes, and competitor movements to position oneself as an expert in the field.

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

Work experience

Next up is your work experience section, which is normally the longest part of your CV.

Start with your current (or most recent) job and work your way backwards through your experience.

Can’t fit all your roles? Allow more space for your recent career history and shorten down descriptions for your older roles.

Structuring each job

Whilst writing your CV, it’s essential to look at it from the eyes of a recruiter.

If they’re met with giant blocks of text which are impossible to navigate, they might get frustrated and skip onto the next CV.

Instead, make use of the 3-step structure shown below, to give them a pleasant reading experience.

Begin with a summary of your role, detailing what the purpose of your job was, who you reported to and what size of team you were part of (or led).

Key responsibilities

Next, write up a punchy list of your daily duties and responsibilities, using bullet points.

Wherever you can, point out how you put your hard skills and knowledge to use – especially skills which are applicable to your target role.

Key achievements

To finish off each role and prove the impact you made, list 1-3 stand out achievements , results or accomplishments.

This could be anything which had a positive outcome for the company you worked for, or perhaps a client/customer. Where applicable, quantify your examples with facts and figures.

Sample job description for Sales Consultant CV

Drive sales growth and develop strategic partnerships for a leading technology solutions provider based in London, working with clients to identify their unique business needs and create comprehensive, individualised solutions.

Key Responsibilities

• Conduct in-depth consultations to understand client’s individual needs
• Collaborate with cross-functional teams to ensure seamless implementation of solutions and timely delivery of services
• Monitor market trends and competitor activities to identify new business opportunities
• Work closely with the marketing team to develop effective sales collateral, promotional materials, and targeted campaigns

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

Education section

Next up, you should list your education and qualifications.

This can include your formal qualifications (a degree, A-Levels and GCSEs), as well as sector-specific Sales Consultant qualifications and/or training.

While school leavers and recent grads should include a lot of detail here to make up for the lack of work experience, experienced candidates may benefit from a shorter education section, as your work experience section will be more important to recruiters.

Hobbies and interests

Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.

Interests which are related to the sector you are applying to, or which show transferable skills like leadership or teamwork, can worth listing.

On the other hand, generic hobbies like “going out with friends” won’t add any value to your application, so are best left off your CV.

A strong, compelling CV is essential to get noticed and land interviews with the best employers.

To ensure your CV stands out from the competition, make sure to tailor it to your target role and pack it with sector-specific skills and results.

Remember to triple-check for spelling and grammar errors before hitting send.

Good luck with the job search!