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A Rising Need for End-of-Trip Facilities (EOTF) .

The importance of EOTF in workplaces and other properties

Designed to enhance the experience of commuters by providing convenient amenities, installing end-of-trip facilities (EOTF) in your workplace or commercial property can help them smoothly transition from their trip to their final destination. 

Whether it’s cycling to and from work or going on a walk during their lunch break, end-of-trip facilities are a great way to encourage your employees to adopt a more healthy and active lifestyle. Instead of commuting via cars or public transport, you’ll also be promoting environmental sustainability by reducing your overall carbon footprint.

With dedicated bike parking and storage, you’ll also be able to minimise traffic congestion while maximising your designated car parking spaces.

What are end-of-trip facilities?

End-of-trip facilities, also commonly referred to as EOTF, are designated amenities provided at the end of a journey, typically in the context of centralised locations such as offices, commercial buildings, public transport hubs and other public areas. 

These facilities are designed to provide people who cycle, jog or walk with convenient amenities for their personal needs before or after their journey.

While it may vary depending on the needs of each workplace and its commuters, EOTF often includes onsite facilities such as:

• Bike parking or storage
• Locker facilities
• Showers and changing amenities

Other EOTF can include restrooms, grooming amenities, seating and relaxation areas, drinking taps and refreshments, as well as accessibility features to accommodate those with disabilities.

Benefits of EOTF

EOTF offers a diverse range of benefits for commuters, the environment and the wider community. 

These benefits can include:

• Encouraging an active and sustainable means of transportation to reduce your carbon footprint
• Enhancing your employees’ health and well-being, as well as boosting their workplace satisfaction and productivity levels
• Reducing traffic congestion and parking demand, both on-site and on the road
• Promoting your company’s corporate social responsibility values 
• Improving accessibility and inclusivity for individuals with disabilities or mobility challenges
• Achieving smart urban planning and sustainability goals to counteract rising population numbers

What are the essential components of EOTF?

Typically found in workplaces, transportation hubs, and other public areas, some essential end-of-trip facilities may include:

• Bicycle parking facilities
• Secure and covered bike storage racks
• Showers and changing rooms
• Lockers and personal storage facilities
• Laundry services
• Shoe drying racks
• Water dispensers and refreshments
• Seating and relaxation areas
• Repair stations and maintenance facilities
• Onsite bike rentals or share schemes
• Charging ports for electronic devices
• CCTV surveillance and security measures 
• Accessibility features

These facilities tend to vary depending on the location and purpose of the shared facility.

End of trip facilities design considerations

Optimised space utilisation

Often accommodating multiple amenities such as bike racks, showers, changing rooms, lockers and other facilities, you’ll want to ensure adequate space planning and layout design. This will help to keep the facilities user-friendly while promoting optimal circulation.

Accessible and convenient location

Your EOTF should be easily accessed and used by all commuters, including individuals who may have disabilities or mobility challenges. Ensuring your compliance with Australian standards and non-discriminatory guidelines, accessible features can include ramps, wide doorways, grab bars, and designated disabled parking spaces. 

Enhanced security and surveillance systems

Accessible to members of the public, your end-of-trip facilities should incorporate appropriate security measures to protect commuters and their belongings. Security measures such as CCTV surveillance and access control systems are essential for deterring theft and vandalism.

Appropriate lighting and ventilation

In a shared space, appropriate lighting and ventilation are crucial to creating a safe and comfortable environment. Adequate ventilation helps to minimise unwanted odours and humidity, while proper lighting ensures safe navigation and access which can prevent the risk of slips, trips and falls. 

Sustainable features

Complementing your workplace’s environmental goals, you can also incorporate sustainable design features such as green roofs or walls, rainwater harvesting, and energy-efficient lighting.

Aesthetic integration with building design

To create positive impressions and boost overall satisfaction, your end-of-trip facilities should be visually appealing and well-designed so they seamlessly complement your building’s overall design and aesthetics. 

Working closely with your architects and builders to maximise functionality and aesthetics, your end-of-trip facilities should also adhere to Australian standards, building codes, and all relevant regulations and guidelines to ensure your complete compliance.

Challenges and solutions when planning EOTF

As with any project, you may need to proactively address and overcome potential challenges when planning and implementing your end-of-trip facilities.

Some common challenges may include:

• Insufficient space 
• Budget constraints
• Integration with existing building and facilities
• Coordination of stakeholders and local authorities
• Maintenance and sustainability 

Aside from obtaining local approvals, your EOTF should also adhere to all applicable Australian standards and guidelines. For example, when planning your bike parking and storage facilities, the AS2890.3 (2015) standard provides a set of minimum requirements for the layout, design and security of bicycle parking facilities. It also states the requirements and criteria for selecting compliant bicycle parking solutions.

Learn more about how you can incorporate compliant and safe bike parking features as part of your EOT facilities.

Examples of successful EOTF implementation

443 queen street, brisbane.

Supplying and installing bike racks for 329 bike spaces as part of their EOTF solution, Classic will be commencing work on this project in May.

To ensure complete compliance with Australian Standards, we will be installing a combination of bike rack types including horizontal and vertical wall mounts , multi-level, and hoop bike racks.

Other Classic projects that required an effective, functional and compliant solution for bike parking facilities

Mickleham distribution centre – merrifield.

Amazon – Mel 5 – Ravenhall

Goulburn Base Hospital

Kaufland Distribution Centre

Supporting sustainable urban development, end-of-trip facilities are only just the beginning

Aligned with your company’s values, prioritising your employees’ health and well-being can help with boosting their productivity and motivation levels, which in turn can improve your bottom line. End-of-trip facilities can also increase your property’s value and marketability, maximising your long-term investment.

On a wider community and environmental level, end-of-trip facilities promote sustainable, environmentally-friendly transportation while ensuring equal access opportunities for individuals of all abilities.

Depending on your project’s scope, Classic Architectural Group can assist with your complete floor and stair safety requirements, from stair nosings to tactile indicators , entrance matting and more. We also have expansive commercial bike racks for your EOTF and car park safety needs.

All of our access and safety solutions can be customised and architecturally designed to meet your project’s aesthetic and functional goals. 

To explore our full range of bicycle racks and storage solutions, please get in touch with our friendly team of experts by calling 1300 244 377 today.

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Home > Blog > Here’s Why Commercial End-of-Trip Facilities Are Vitally Important

Here’s Why Commercial End-of-Trip Facilities Are Vitally Important

By Jonathan Oldaker

“Are you looking for hybrid, or remote working?”

That now common recruiter’s question has become a sign of a changed office landscape, with many companies and employees searching for their ideal office/working from home split.

And while some CEOs have recently predicted a change back to full-time office culture, with some employees far less receptive to the idea , the office is certain to live on. In fact, you could argue the office building has an even bigger role to play.

That’s where end-of-trip facilities – or EOTs – come in. As tenants demand better facilities, letting agents and employers are keen use them both as a way to market the office space, and to attract their employees back into the office.

Why are these facilities important? How can they transform an office building? And what are the key ingredients of good EOTs?

Why are end-of-trip facilities so important?

End-of-trip facilities encompass the cycle parking, changing areas, showers, and all ‘journey end’ facilities in a building that are most commonly used by active commuters .

Since the COVID-19 pandemic, the office has seen a seismic shift in occupancy rates, and in turn, its core function changing as a building and workspace.

No longer do businesses expect an office full of employees five days a week, instead the office building has become a part-time hybrid companion to the home office, and must do even more to help support employees when they’re in the office.

A major factor developing alongside the shift in office time is a sharper focus over the last decade on employee health and wellness.

The benefits of focusing on employee health for a business are vast , and many require the office building to help facilitate this.

With more emphasis on social workplaces, breakout areas, and pods to relax or focus, the modern office floor is a million miles from the grey, functionality focused 1950’s office .

An active commute – either walking, running, cycling, scooting, or wheeling to the office – has become an integral part of the working day.

Not only can this physical activity directly support mental health , but there are social benefits to be had from running clubs across different companies in a co-working office, or even workplace yoga, rounders, tennis, or any physical, social activity.

End-of-trip facilities help buildings encourage the active commute. Additionally, those changing and locker facilities can also support lunchtime gym-goers, running clubs, and all manner of physical activity.

A hero’s welcome

The modern office reception desk and lobby areas are viewed as integral parts of a building . Helping correctly set the right tone and expectations, a good reception area is responsible for being the first point of contact for any visitor.

It counts for end-of-trip facilities too, which are often reached through a separate entrance to the reception area, but equally act as the first point of contact with the building for many.

Even if the entrance is likely to be less grand, and more inconspicuous, there are ways of improving the journey into the bike store and changing areas.

The welcome should begin with correct accessibility – that means avoiding unnecessary stairs, narrow doors, and minimising overall distance to the facility.

Here are some other key factors to consider in making the building welcoming for the active commuter:

• Clear signposting
• Colourful graphics
• Well-thought out lighting
• Stair ramps where necessary
• Accessible lifts where necessary
• Floor signs/wayfinding
• Notice boards

Building an active community

Once at your desk or within your company’s office, it’s unlikely that you mingle with other tenants in the building.

End-of-trip facilities act as social meeting places for like-minded cyclists, runners, or gym-goers.

A building can make the most of this through the encouragement of running groups or other social initiatives. Having a notice board display upcoming events can really help in bringing people together and keeping the whole building together.

A few ideas for keeping a sense of community throughout the building:

• Advertising local park run
• Weekly mileage competitions
• Social cycle rides
• Dr Bike sessions

EOTs are about more than just lockers and bike racks

A decade ago, it would not be uncommon for the bike racks to be tucked away with the bin store, or in a corner of the basement car park.

Things have moved towards properly secured bike stores, often with separate locker and changing areas, plus shower rooms.

The ability to shower and have a locker for your activewear is a vital first step in making it easy for tenants to exercise at work, or actively commute in.

But, end-of-trip facilities can do even better than this, with certain examples showing how rather than just support active travel, a good EOT can positively encourage more.

Next-level end-of-trip design can include:

• Water refill points
• Airing cupboards or lockers
• Towel services
• Vanity units
• Ironing boards or ironing lockers
• Electric bike charging
• Bike repair stations

When you start to consider the end-of-trip facilities as a key part of your building’s design, it is necessary to start from the earliest planning phase possible.

Even still, many simple additions such as bike repair stations or water refill points can be retroactively added by any facilities manager.

Our approach to end-of-trip facilities involves fully understanding the spacial requirements of your building, with a selection of high quality, durable, and functional products to help support the needs of your tenants.

This includes lockers , changing benches , ironing lockers, bike repair stations , and of course, our range of industry leading cycle parking products .

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How to design end of trip facilities with sustainability in mind

End of trip facilities are becoming an important part of modern office design, but CSM know that sustainability must go hand in hand with this development.

BY Andrew McDonald

December 1st, 2018

csm-office.com.au

Tags: csm , CSM Office , csm-office-furniture , end of trip , mirvac , north sydney

Co-owned by Mirvac Group, 101 Miller St North Sydney needed an upgrade and like so many office projects today, end of trip facilities were an essential inclusion for the build. Ideas of sustainable design were key drivers for the building, taking a holistic approach to the reduction of greenhouse gas emissions.

This iconic building now represents an award-winning retro-green design, capable of functioning for years to come while avoiding expensive excessive energy inputs or substantial demolition waste generation. 

The design, management and construction of 101 Miller Street’s new End of Trip amenities were entrusted to  Enfold.  The result is an outstanding contemporary facility for the end users of the building, with storage for over 170 bicycles, refurbished bathrooms, showers and nearby staff lockers – supplied by CSM Office Furniture Solutions and includes METRA  locking systems, a stylish and secure end of use service for employees.

Through touchscreen technology, employees can access the three areas of bike rack, and male and female changing areas, while the card readers have been locked to the individual’s own access card to ensure security. Locker reservations last throughout the day but automatically expire overnight, allowing for varied use reflecting the hot desk design of so many modern workplaces. CSM have always championed sustainability in their locker and design work. In acknowledgement of CSM complying with the Voluntary Environmental Declaration Standard for Furniture and Fittings,  GECA  has awarded CSM with the Good Environmental Choice Label.

This international best practice environmental declaration means that CSM products deliver better environmental outcomes – throughout their entire life cycle. This sets CSM apart as an established innovator in environmental standards.

”Following investigation and visits to the various end of trip facilities it became obvious that the simple convenience of using one building access card was not generally available,” says Ray Marsh of Mirvac” As simple as it sounds, one access card for all available building services from the car park, building entries, lifts and available for tenancies was a must.

“Tenants have the ability to reduce the number of tenancy and building services cards from three to one. CSM and METRA Australia listened to what we believed to be achievable and provided a system capable of providing exactly what we wanted to achieve. “

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Why End of Trip Facilities Are Essential in Commercial Buildings in 2022

• Post author By admin
• Post date 19 October 2022
• No Comments on Why End of Trip Facilities Are Essential in Commercial Buildings in 2022

End of trip facilities are becoming increasingly common in Australian commercial buildings, with some states and territories going as far as legally mandating them. We find out what they are, who needs them and the best way to manage them.

What are end of trip facilities?

End of trip facilities (or EOTs) include changing rooms, showers, lockers and secure bicycle storage areas in a commercial building’s common area. They are designed to support people who cycle, walk or run to work or exercise during their lunch break. They’re also increasingly used by employees to freshen up after returning from a business trip or get ready for an evening function.

The benefits of end of trip facilities

Providing quality EOTs benefits individuals, businesses, building owners and the environment.

Because EOTs make it easier for people to exercise and engage in physical activity, they promote higher levels of health and wellbeing among workforces. This can, in turn, result in greater productivity and increased staff morale and retention.

Well-equipped, clean EOTs encourage people to use non-motorised transport to get to work, which is great for the environment, as well as fostering a positive corporate image. They can also increase a building’s Green Star rating and make it more attractive to prospective tenants.

What building owners need to know about end of trip facilities

Well-appointed EOTs are no longer an optional ‘nice to have’ feature in a commercial building. In competitive capital city property markets, they’re a must-have, and in some Australian states and territories, they’re now a legal requirement.

High-end buildings in the Sydney CBD have been focusing on luxe EOTs for several years now as building owners recognise the demand from corporate and government tenants. A 2015 report from Colliers International revealed the desire for EOTs was one of the major drivers of demand in Australian CBD property markets, and that appetite has only increased in recent years thanks, in part, to a COVID-inspired cycling boom.

Data from 2021 shows that cycling more than doubled across inner-city Sydney in the two years prior, and in April this year, the City of Sydney announced plans for a 250km network of strategic cycle paths across eastern Sydney. As more and more Sydney commuters choose to get to work by bike, the demand from commercial tenants for EOTs will only grow.

Meanwhile, in the ACT, recently passed legislation requires new buildings and those undergoing significant refurbishments to include EOTs by law . The new code, set to be introduced later this year, will see new commercial buildings, including takeaway food shops, funeral parlours, cinemas, and offices, required to provide EOTs. Existing buildings undergoing work affecting more than half their floor area will also be subject to the new code.

It’s a similar situation in Queensland, where the sustainable buildings development code requires all new major developments, as well as large-scale additions to existing significant buildings, to include EOTs. New developments with a floor area greater than 2,000 square metres, such as shopping centres, tertiary education facilities, commercial office buildings and hospitals, are affected. Refurbishments of existing major buildings that add 1,000 square metres or more of new floor space to the building must also provide EOTs.

How to make end of trip facility management easy with DIVVY technology

Of course, with the provision of EOTs comes the responsibility of managing them. A first-in, best-dressed approach is destined to fail – people need to know there will be a bike parking space and locker awaiting them when they arrive at the office, and they need to know their possessions are secure while they’re working.

The easiest and simplest way to manage EOTs is via a flexible booking system designed specially to manage shared assets, like DIVVY’s bookable assets system. DIVVY has taken its years of experience designing, installing and managing efficient and effective parking technology and access control systems and applied it to all bookable assets, including EOTs, meeting rooms, hot desks and shared workspaces.

Employees simply log onto the DIVVY portal and book their EOTs within the parameters set by the business. They then receive a QR code on their phone, which gives them access to the facilities they have booked. It’s that simple.

The DIVVY bookable assets system gives employees peace of mind, knowing their EOTs are booked and waiting for them when they get to work. They also know their belongings are secure because the only way the DIVVY booking system will release them is with their unique QR code.

And, of course, DIVVY’s booking system takes the burden of manual EOT management away from building management, admin and security teams. No more spreadsheets, granting and revoking access permissions from security cards, or dealing with frustrated staff who can’t access the facilities they need.

The same DIVVY booking system can be applied to office access, streamlining the process of access control, and reserving meeting rooms, turning an arduous process into an easy one and ensuring meeting rooms are used as efficiently as possible.

When applied across EOTs, office access, meeting rooms, and car parking, DIVVY technolog y creates a seamless, easy-to-use network across a business’s entire bookable assets portfolio.

To find out how DIVVY can make your business’s bookable assets work harder for you, get in touch with our sales team today.

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End of Trip Facilities – The New Normal

Employees have moved with the times adapting their method of transport into the office. With this change, building owners have had to adjust to coincide with employee’s health kick. The exercise boom over the last 20 years has seen End of Trip (EOT) facilities become an essential amenity within almost every office tower in the Brisbane CBD. To be exact there is just a mere 19% of Brisbane office towers within the CBD that don’t currently have an EOT onsite.

So what is an End of Trip Facility? EOT facilities are areas within an office building that are intended to help people who walk, cycle or jog to work, or for those who enjoy exercising during their lunch break, an amenity to help employees get ready or freshen up for their workday.

Specifically, they include bike racks, lockers, showers, changing rooms and depending on the building, laundry services, irons and hair dryers. Some buildings like 127 Creek Street have implemented special features like a cool down station which other buildings don’t offer its occupiers. In accordance with the Queensland Development Code , any new major developments across the CBD now requires that end of trip facilities be designed and installed. With a big advantage to them being the fact they aren’t specific to any type of office or business type and can benefit almost any individual working within the CBD.

An EOT facility can enhance and encourage employees to utilise non-motorised transport options such as jogging, walking, and riding to work. These options promote a healthier lifestyle for all employees and inadvertently enhance productivity and mental health. Additionally, another key advantage to the facility is that it reduces the amount of car parks tenants will need within their office. For both smaller and larger tenants this will cut down on some major costs that are otherwise factored towards their annual rent.

A survey conducted by the Sydney Active Transport found that “19% of cyclists rode to work more regularly because their workplace made it easier” through the implementation of EOT facilities. This recent increase, especially over the last 5-10 years has been essential for the well-being and health of many employees.  As such, they have become a core requirement for many CBD office towers and have played important roles in securing tenants to different buildings. Thus, driving landlords and building owners to now not only just provide EOT facilities but, to make sure they are of high standard and good quality.

As time progresses and EOT’s become an expected feature within every office tower, older assets will need to look to install EOT’s in order to be competitive within the leasing market. An example of this would be 15 Adelaide Street and 239 George who have just recently installed EOT facilities within the last 12 months to secure higher-grade tenants and improve their asset.

If you are unsure if you have an EOT within your office building, contact your Property Manager who will allow you access and provide you with information on the facilities available.

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End-of-trip facilities: Add value to your building and meet your compliance requirements

Creating a welcoming and functional space to boost active travel in your office or commercial building can be an attractive addition for prospective tenants.

Installing end-of-trip facilities used to be viewed as a luxury but is now a requirement under the Queensland Development Code for all new major developments and those undergoing significant renovations. They are also an important value-add for property owners in a competitive market for tenants.

These amenities can be a challenge to design but, done right, can be a space that serves as a significant drawcard for potential tenants and a highlight for their employees.

What are end-of-trip facilities?

End-of-trip facilities are designed to support employees who actively travel to work, ride a bike, walk or jog, and exercise during their lunch break.

They are typically housed in a building basement, including facilities for people to park bikes, secure equipment, shower, and change.

End-of-trip facilities are becoming an increasingly important addition for tenants in recognition that they can increase staff wellbeing and promote healthier lifestyles, as well as reduce demand for car parking.

Well-designed and welcoming end-of-trip facilities can also help to boost a company’s image and are often a selling point for organisations looking to attract and retain staff.

Why are end-of-trip facilities important?

End-of-trip facilities are a mandated requirement for all new major developments and major renovations to major developments in designated Queensland local government areas.

A new major development (commercial office building, shopping centre etc.) with a floor area greater than 2000m2 must include end-of-trip facilities that are easily accessible and located within the building or on-site within 100m of a main entrance.

Similarly, a major addition to a development that increases the floor area by 1000m2 must also provide end-of-trip facilities.

These amenities are also important for buildings seeking to improve their sustainability ratings.

Under the Green Building Council Australia’s Green Star buildings rating system, credits are awarded to buildings that facilitate a reduction in private car dependency.

Specifically, buildings can be awarded credits towards their Green Star rating if they have installed active transport facilities like secure bike parking, showers, changing amenities and lockers. 

These facilities must be deemed “appropriate to encourage their use over that of private vehicle use”.

What should be included in an end-of-trip facility?

End-of-trip facilities must be designed to support those who bike, walk to work, or exercise during lunch.

Accordingly, they must be easy to access and include facilities such as:

• bicycle storage
• changing areas
• ironing stations
• bench seating, and 
• access areas for circulation.

Wheelchair and ambulant-accessible toilets and showers are also a mandated requirement for new facilities, so they must be included whether you are building new or updating an end-of-trip facility.

Privacy and security are important factors to consider, along with the provision of drinking water.

Some facilities also include bicycle repair equipment such as foot pumps and tyre repair kits and courtesy equipment like hair dryers, irons and ironing boards, clothing hooks and mirrors.

What are the challenges in building end-of-trip facilities?

End-of-trip facilities are frequently located in the basements of buildings to allow ease of access.

This can present design challenges along with tricky approvals processes involving town planning, certification, and hydraulic and services designs.

Wheelchairs and accessible toilet and shower facilities also require careful planning and coordination to ensure they are compliant.

Further, should a building owner want to seek a Green Star rating of the facilities, the design needs to consider the specific assessment requirements.

Other design challenges when building end-of-trip facilities can include ensuring access is safe, convenient and appropriately signed.

As these facilities are often co-located with car parks, it’s crucial to ensure there is no hazard to pedestrians or interference with emergency access or loading bays.

Access routes must also ensure sufficient clearance for mounted bicycle riders and avoid steep ramps, drainage grates and other potential hazards.

Appropriate levels of surveillance and lighting are also important for security.

What are the best examples of end-of-trip facilities?

End-of-trip facilities can be an attractive addition for prospective tenants, especially when well-designed and outfitted.

Some of the best examples of end-of-trip facilities include:

• Dedicated towel services
• Vending machine for emergency bicycle repair parts
• A variety of bicycle storage facilities, including high rails and on-ground hoops
• Valet laundry services
• On-site bicycle repairs
• Electronic lockers
• Bathroom and grooming products
• Charging stations for electric bikes.

RAW Commercial Projects have designed and delivered a number of end-of-trip facilities, including 301 Coronation Drive, Fortitude Valley end-of-trip facilities , Rivergate Marina and 444 Logan Road .

Find out how our design and construct process can provide a seamless experience for planning and creating your end-of-trip facilities.

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End-of-trip facilities

End-of-trip facilities are designated places that support people who:

• cycle, jog or walk to work rather than driving or taking public transport
• exercise during their lunch break.

End-of-trip facilities include:

• secure bicycle parking
• locker facilities
• showers and change rooms.

Benefits of end-of-trip facilities

Providing end-of-trip facilities can:

• encourage people to use non-motorised transport
• promote a healthy, more active community
• reduce reliance on cars.

Building owners and tenants can also get benefits from end-of-trip facilities, including:

• a healthier workforce
• increased staff wellbeing
• higher productivity
• an improved corporate image
• reduced demand for car parking.

Requirements for end-of-trip facilities

Queensland Development Code (QDC) 4.1 – Sustainable buildings (PDF, 92KB) requires that end-of-trip facilities be designed and installed for all new major developments, and major additions to major developments, in designated local government areas.

New major developments are the following building types with a floor area greater than 2,000m 2 :

• commercial office buildings
• shopping centres
• tertiary education facilities

Major additions to major developments, including any addition to an existing major development that results in additional floor area of at least 1,000m 2 , must also provide end-of-trip facilities.

End-of-trip facilities must be:

• easy for users to access
• located within the building or on-site within 100m of a main entrance to the building
• provided in accordance with prescribed workforce or occupant ratios.

Flexibility for local government

To ensure the code is flexible and adapts to local conditions, local governments may also:

• require additional bicycle parking and storage facilities, locker facilities and change rooms
• expand the definition of 'major development' to cover a broader range of buildings.

Designated local government areas

Designated local government areas are the local governments listed in Schedule 1 of QDC 4.1.

If a local government is not listed there, contact that local government for advice as some local governments have existing end-of-trip requirements in their planning scheme. These provisions may place additional requirements over those required by QDC 4.1.

QDC 4.1 may also be adopted through a local government planning scheme or via a council resolution process.

Check with the relevant local government for more information.

Existing buildings

Building owners don't need to incorporate end-of-trip facilities into existing major developments unless they carry out a major renovation that creates additional floor area of at least 1,000m 2 .

Sometimes it may not be appropriate for a major development to include end-of-trip facilities, such as when:

• a major development is a significant distance from a population centre
• road conditions are hazardous to cyclists.

In these instances, the building application would be referred to the local government to decide whether the major development should be exempt from the end-of-trip facilities standard under QDC 4.1.

• Last reviewed: 1 Oct 2022
• Last updated: 6 Oct 2020

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How to Handle End-of-Trip Sadness

As the end of your vacation draws to a close, it’s common to feel a sense of sadness set in. You find yourself already feeling nostalgic for the moments that have only just passed by. How can you possibly recover from the trip of a lifetime?

July 18, 2017

3 minute read

As the end of your trip draws to a close, it’s common to feel a sense of sadness set in. You find yourself already feeling nostalgic for the moments that have only just passed by. How can you possibly recover from the trip of a lifetime?

Fear not! There are ways to handle that feeling and move on better than ever. Follow these tips and you’ll be traveling like a professional.

1. Take advantage of every opportunity

There’s no need to feel sad about the end of your trip if you got the most out of it! By seizing every opportunity while on your getaway, you will leave feeling that your stay was fulfilling, meaningful, and worthwhile.

2. Collect souvenirs

Souvenirs and mementos are a great way to remember your trip. Pick out something special that will bring out fond memories.

3. Take photographs or videos

These are great ways to truly capture the moment. Don’t feel that you need to take hours and hours of footage; even just a ten second video can demonstrate the bustle and noises of a city street. You’re bound to pick up interesting conversations, sounds, and activities. You don’t have to rely solely on your memory!

4. Write a travel journal

This may seem difficult at first but you’ll be glad you did. You can write about your experiences, the emotions you’re feeling right now, or even what is happening around you. Write down what photographs and videos can’t capture. What’s the smell? What are people saying to you? What are the local animals doing? Describe the vibe of the environment.

5. Collect some local recipes

This is a great way to reconnect with the culture after you return home! By cooking the food from your trip, you can recreate the experience through its specific cuisine. Not up for cooking? Check out your local restaurants to see if any match the correct culture.

6. Remember all your favorite parts about being home

Travelling is fun but it’s sometimes nice to return back. What does your home offer that you can’t get on a trip? A beloved pet? A grassy field? An iced coffee?

7. Plan a visit with all the people you missed while on your trip

As a bonus you get to tell them about all the fun times you just had. Make sure you bring your travel photos!

8. Book another trip!

Nothing takes away the sadness of ending a trip quite like the excitement of planning another! There’s always new places to explore so get right back out there!

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At Parramatta Square, everything you need is available at your fingertips. See what amenities we offer below.

Free Wi-Fi is available throughout all common areas of the precinct, including all tower lobbies, the public domain and inside the cafes and restaurants.

To log onto the Wi-Fi network follow these steps:

• Enable Wi-Fi on your device via settings.
• Select the ‘Parramatta Square Wi-Fi’ network on your device.
• In the login page that appears, either enter your email address and press ‘Sign In’, or select ‘Log In with Facebook’.

By signing in, you are agreeing to the Wi-Fi terms of use.

End of Trip

The End of Trip facilities at Parramatta Square are state-of-the-art and hyper-functional but more than anything, they are comfortable.

Designed with the user in mind, the facilities enable workplace wellness and flexibility. The end of trip facilities have been planned to address all your convenience needs. So, whether your day starts with a jog into the office, is punctuated with a lunchtime game of basketball or ends with a dinner event, you are able to comfortably refresh at Parramatta Square.

• Elevator access direct from End of Trip to lobby
• Easy access to and from main road networks and cycling/jogging trails
• Full-length mirrors
• Secure lockers with electronic passcode
• Vanity stations with hair dryers and straighteners
• Drying room with clothes drying cabinets
• Showers with complimentary body wash
• Secure bike storage
• Bicycle maintenance station
• Change facilities
• Hydration station
• Ironing stations
• Hair dryers and hair straightening irons
• Fresh towel service
• Vending machine with healthy snacks, drinks and essential items

Concierge Services

The amenity of Parramatta Square is enhanced by our friendly Concierge Team, who offer a range of services to enhance your workplace experience. Click here to discover more.

Precinct App

Parramatta Square’s Passport App is packed with convenient tools and services designed to make your day-to-day work life even easier. From public transport time tables to exclusive tenant offers, download the app by clicking below and enjoy the benefits of working at Parramatta Square!

Parramatta Square Passport

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Visitor Information

Do you have a query about Collins Square? See below for a list of commonly asked questions.

Frequently Asked Questions

Where is the passport office.

The Passport Office is located in Tower 3. Enter via the Ground Floor next to Mr. Collins

How do I access the End of Trip Facilities?

Collins Square provides a designated End of Trip Facilities for each and every tower, with amenities ranging from bike racks and showers, to vending machines and a towel service. Please contact concierge for more information on how you can gain access to the End of Trip Facilities in your tower.

Where is the closest post office?

The closest walking distance post office is located at 837 Bourke St, Docklands VIC 3008 (approx. 10 minute walk or 6 minute tram from Collins Square)

Where are the Australia Post parcel lockers?

The parcel lockers are located in Tower 5. Head towards Hightail Bar then walk down the ramp and on to the left of the sliding doors are the parcel lockers

Where are the public bathrooms?

Collins Square has two public bathrooms – one located next to Woolworths Metro (in between Woolworths Metro and Harvest Juice) and one in the Retail Plaza just past the parcel lockers.

Where is the best place for a coffee?

Collins Square has a number of great coffee venues! With six speciality cafes and numerous restaurants, you’re spoilt for choice for a good coffee.

Where is the best place to dine in for lunch?

Collins Square has a number of dine in venues. Have your lunch at one of the 30 food court retailers within the Retail Plaza or sit down and enjoy your meal at Hightail Bar, Bar National, Mr Collins, Long Shot, De Mad Hatter, or Sushi and Nori

View Retail Directory

How do I bid on the lobby flower arrangements?

To place your bid on the flower arrangements, or to find out more information visit this link:

View Flower Auction

Where is the best place to get a Taxi?

Dedicated taxi ranks are located on the doorstep of Collins Square. Offering practical and convenient access for day to day meetings and interstate travellers. Outside CBA (727 Collins Street) Harbour Esplanade, New Quay and at the coach terminus at Spencer Street Station. During events at Etihad Stadium, taxi ranks are provided on Latrobe Street near the Gate 6 entrance and Bourke Street near the Spencer Street intersection.

Where is the closest car park?

There are a number of public car spots within walking distance of Collins Square.

• Marvel Stadium (700m away)
• Southern Cross Station Car Park
• South Wharf Retail Car Park (850m)
• 700 Collins Street (0.16km away)
• 737 Bourke Street Car Park (0.17km away)

Where is the Loading Dock?

We have four Loading Docks at Collins Square based at each tower. For more information, contact the Loading Dock in your tower on the below number:

• Goods Shed & Lantern (Aurora Lane) Loading Dock: 0429 869 141
• Tower 1 & 2 (Village Street) Loading Dock: 0475 100 095
• Tower 3 & 4 (Batmans Hill Dr) Loading Dock: 0401 776 273
• Tower 5 (Georgiana Street) Loading Dock: 0475 100 015

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End of Trip Facilities – The New Normal During Covid-19

End of trip facilities are now a standard expectation for offices and workplaces across Australia, and around the world. Over the last ten or so years these facilities have become more and more popular, improving efficient use of space and ease of use for building tenants and occupiers.

End of trip facilities are also being mandated in some regions; for example, in Queensland, as part of building codes in designated areas , all new office buildings or new additions to major developments  must have end of trip facilities. 

Additionally, many organisations have replaced a larger focus on the environment and finding ways to reduce their emissions, and have found that well-designed end of trip facilities support people to change their habits and make a positive contribution by reducing the number of cars on our roads and encouraging healthier habits.

But how has COVID-19 affected the popularity of end of trip facilities? This article discusses the impact on the popularity of incorporating end of trip facilities COVID-19 has had and what the future may hold for end of trip facility demand.

Related Reading: End of trip facilities, what are they and why are they in increasing demand?

COVID-19’s impact on our health and wellbeing

Aside from the obvious impacts that COVID-19 has had on our health (hand sanitiser, anyone?), there have been some positive impacts as well. A study by the University of Sydney has found that 62% of adults thought that being active is more important now than pre-COVID-19. This is backed up by data from the Australian Institute of Health and Welfare’s report on the direct and indirect health effects of COVID-19 , which says that around 20 per cent of Australians have increased their physical activity during the pandemic.

With increased focus on our health and wellbeing, many people are looking for ways to increase their fitness and continue with healthier habits they may have developed during lockdown. 

Ride to work or work from home?

One of the most positive things to come out of the horrific impacts of COVID-19 across the world, is that it has encouraged most workplaces to embrace more flexible working conditions. In fact, Tech analyst Gartner has found nearly a quarter of companies plan to shift at least 20% of their on-site employees to permanent remote positions as a direct result of COVID-19.

This has been a welcome relief for many people around the world, particularly working parents who may have struggled with previously rigid working hours.  But with less people coming into the office every day, has the demand for end of trip facilities in office buildings reduced?

Public VS private transport

Public transport use has decreased substantially, thanks to the impact of COVID-19. This can partly be attributed to factors mentioned already with more and more people working from home, but can also be attributed to people’s hesitancy to bing enclosed with large groups of other people, something that we have now learned to be wary of.

According to data released by the Australian Bureau of Statistics, the amount of people using public transport has nearly halved in a year, with 14% of those surveys using public transport in March 2021, compared with 23% who reported regular use before COVID-19 restrictions began in March 2020. 

Additionally, in Melbourne specifically, the Monash Public Transport Research Group surveyed 2000 people from outer, middle and inner suburbs about how they travelled to work before and after COVID-19, with the survey finding that public transport usage will drop by 20%, with bike commuting being predicted to increase by 55% on pre-COVID-19 levels. This shows that while there may be less people in offices across Australia, the demand for end of trip facilities is only going to increase in a post-COVID-19 world.

How to benefit from an increasing demand for end of trip facilities

End of trip facilities have become an in-demand feature in residential buildings, offices and workplaces around Australia, and their popularity shows no sign of stopping post COVID-19.

If you are interested in improving your building of office facilities with well-designed end of trip facilities, then your first step should be speaking to the experienced team at Five at Heart .

For nearly 15 years, Five At Heart has been transforming businesses and workplaces around the world by designing, manufacturing, and installing cutting-edge end of trip facilities, change room amenities, bike parking, and office spaces.

You can g et in touch with the Five at Heart team here or give us a call on 1300 769 332 to get started on your way to improving your business facilities.

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Acting Out Studio 2024 End of Year Showcase | Dowd Center Theatre

The Acting Out Studio 2024 End of Year Showcase is set to dazzle audiences at the Dowd Center Theatre in Monroe. This event, running from May 15th to May 18th, promises to be a thrilling display of talent and creativity. Located at 120 South Main Street, Monroe, NC 28112, this showcase is a must-see for arts enthusiasts. With a ticket price of $12, attendees can experience a wide range of performances that will leave them in awe. The Acting Out Studio 2024 End of Year Showcase is an opportunity to witness the hard work and dedication of aspiring actors and actresses as they take the stage to share their passion for the arts. Don't miss out on this chance to support local talent and be part of a truly unforgettable event. Mark your calendars and secure your tickets for a memorable evening at the Acting Out Studio 2024 End of Year Showcase.

Provided by Bella-Rose_aaa | Published Apr 19, 2024

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Politics latest: 'Big questions' for Sunak over claims against suspended Tory MP; Sturgeon's husband charged over alleged embezzlement

Labour's chairwoman says there are "big questions" for Rishi Sunak over allegations against Tory MP Mark Menzies, who has been suspended by the party. Meanwhile, Nicola Sturgeon's husband, Peter Murrell, is charged amid a police investigation into SNP funding and finances.

Thursday 18 April 2024 23:08, UK

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• Nicola Sturgeon's husband charged amid police investigation into SNP funding and finances
• Davidson says she'll be 'surprised' if MP accused of misusing campaign funds 'survives the week'
• Mood in Conservative Party 'very, very bleak'
• Lancashire Police say no complaints made following allegations against Mark Menzies
• Tories hit historic low in new poll - but there's bad news for Starmer as well
• Number 10 declines to recommit to spring deadline for Rwanda flights
• Explained: Why the legislation hasn't passed yet
• Live reporting by Charlotte Chelsom-Pill and (earlier)  Faith Ridler

Thank you for joining us on the Politics Hub for another busy day in Westminster.

Here's what happened:

• Nicola Sturgeon's husband Peter Murrell has been charged by police amid an investigation into the SNP's funding and finances;
• Tory MP Mark Menzies has been suspended by the parliamentary party while it investigates newspaper claims he misused campaign funds;
• Mr Menzies disputes the allegations, but the Conservative Party said it was taking them "seriously";
• Conservative peer Ruth Davidson told Sky's  Electoral Dysfunction  podcast she doesn't think Mr Menzies will survive the week as an MP;
• The Scottish government ditched its flagship target of reducing greenhouse gas emissions by 75% by 2030;
• Number 10 confirmed again it will not be making concessions on changes to the Rwanda bill requested by the House of Lords. The legislation will return to the Commons on Monday;
• The Conservatives hit a record low of 19% for voting intention in a new poll published by Ipsos UK;
• The EU proposed a post-Brexit youth work and study scheme with the UK.

Join us again from 6am for the very latest political news.

By Adam Parsons , Europe correspondent, and Tim Baker , political reporter

Young people could be able to move more easily between the UK and Europe and stay longer to work, study and train under proposed plans by the European Union

Under the proposal, which has been put forward by the European Commission ,  new rules would be drawn up to allow for greater movement between the UK and EU countries for people aged between 18 and 30.

Formal negotiations have not yet begun, and a UK source told Sky News no formal proposal had been put forward by Brussels to begin negotiating on.

The proposal will be further discussed by the European Council, which represents all the nations, before negotiations start in earnest.

The plans proposed by the EU would allow young people to stay in Europe for periods of four years, with the same rules extended to EU citizens coming to Britain.

It would also mean EU students paying the same fees as British ones. Since Brexit, UK universities have charged much higher fees to European students.

Announcing the move, the European Commission said it wanted to take an "innovative" approach to tackling the barriers experienced by young people looking to travel from the EU to the UK and vice versa for longer periods.

Read more here:

By Faye Brown , political reporter

Sir Keir Starmer said police should be involved in the case of suspended Tory MP Mark Menzies, who faces allegations he misused campaign funds.

The backbench MP for Flyde in Lancashire has lost the Conservative whip after The Times published claims he had used political donations to cover medical expenses and pay off "bad people" who had locked him in a flat and demanded thousands of pounds for his release.

Mr Menzies disputes the allegations, and the Conservative Party has said it is looking into the claims and takes them seriously.

The Labour leader told reporters during a visit to Teesside: "There are obviously a lot of unanswered questions in relation to these allegations. Not least why it seems the Conservative Party took so long to act and whether they've reported this to the police, who it seems to me should be involved in this."

He said there is a "degree of frustration" that two weeks away from the local elections "yet again we're talking about misbehaviour by Tory MPs".

Earlier, Defence Secretary Grant Shapps denied suggestions there was a problem within the Tory party, telling Sky News: "There are MPs from other parties that have experienced similar problems or misdemeanours and it is right that there are processes in place."

Senior Tory Ruth Davidson says she'll be "surprised" if MP Mark Menzies lasts the week, following allegations - which he denies - that he misused campaign funds. 

On the latest episode of Sky's   Electoral Dysfunction  podcast, which you'll be able to listen to from 6am on Friday, Baroness Davidson says the claims against him are "utterly jaw dropping".

"It is so out with the bounds of what being a responsible, elected member is and how you treat your constituency association. It is staggering, like utterly staggering," she says.

"I would find it difficult to believe that an investigation can be held and he can be cleared in time to stand a general election. 

"In fact, I would be surprised if he survives the week here and doesn't just resign."

Mr Menzies is alleged to have used thousands of pounds given by donors to fund medical expenses and to have made a late-night call to a party volunteer asking for help because he had been locked up by "bad people" demanding money for his release, according to The Times.

He has been suspended by the parliamentary party while it investigates the allegations.

The MP for Fylde in Lancashire, who was one of Rishi Sunak's trade envoys, disputes the allegations but the Conservative Party said it is taking them "seriously" and "will always investigate matters put to them".

Defence Secretary Grant Shapps told Sky News earlier: "There's a process in place. He has had the whip withdrawn. 

"There's further information that the chief whip I understand became familiar with yesterday and actions being swiftly taken on the basis of that further information. 

"I think it is important to stress that the MP in question here denies the allegations and so on basis of sort of fairness and proper justice, I think it’s important to mention that."

To hear more from Baroness Davidson's conversation with Sky's political editor  Beth Rigby   and Labour MP Jess Phillips, tune into the full episode of Electoral Dysfunction from 6am on Friday.

👉 Listen above then tap here to follow Electoral Dysfunction wherever you get your podcasts 👈

Nicola Sturgeon's husband and former SNP chief executive Peter Murrell has arrived back at home after being charged by police amid an investigation into the party's funding and finances.

He returned to the home he shares with Ms Sturgeon on the outskirts of Glasgow earlier this evening.

Police said he has been charged in connection with the embezzlement of funds from the party.

He was questioned by detectives after being taken into Police Scotland custody on Thursday at 9.13am.

He remained in police custody until he was charged just after 6.30pm.

An SNP spokesperson said: "While this development will come as a shock, the police investigation remains ongoing and it would, therefore, be inappropriate to make any comment." 

Over a year ago, Rishi Sunak made five pledges for voters to judge him on.

The prime minister met his promise to halve inflation by the end of 2023.

But with the general election approaching, how is Mr Sunak doing on delivering his other promises?

You can see the progress for yourself below:

The European Commission wants to open up post-Brexit talks which could make it easier for young Britons to study, work and live in the EU. 

It said it would ask EU Council member states permission to negotiate with the UK government on a youth mobility agreement.

It suggested Britain had shown interest in agreements with individual European nations, but said an EU-wide approach was preferable.

Downing Street, however, suggested bilateral schemes were in the UK's best interest.

Under the prospective deal proposed by the Commission, UK and EU citizens between the ages of 18 and 30 would be able to stay for up to four years in their destination country.

It would not amount to reinstating free movement, which the UK gave up when it left the EU. 

European Commission vice president Maros Sefcovic said: "The United Kingdom's withdrawal from the European Union has hit young people in the EU and the UK who would like to study, work and live abroad particularly hard.

"Today, we take the first step towards an ambitious but realistic agreement between the EU and the UK that would fix this issue. 

"Our aim is to rebuild human bridges between young Europeans on both sides of the Channel."

A No 10 spokeswoman said: "The UK does have at a bilateral level a number of such schemes in place and we do that where it's in the best interest of the UK.

"And we do it as long as it meets our requirement to balance bringing in skills to the UK and exchanging those skills, but at the same time making sure that it's in line with our objectives to also be promoting and fostering UK talents and skills.

"We have spoken about wanting to reduce legal migration and also about wanting to support UK talent and skills and that's why we have a system in place whereby we have a number of agreements with individual EU member states where that works in our interests and we have that rather than a Commission-wide agreement." 

Labour, meanwhile, has said it has "no plans for a youth mobility scheme".

Conservative MP Mark Menzies has been suspended from the parliamentary party in light of allegations he abused local Tory party funds to pay off "bad people".

Mark Menzies strongly disputes the claims which also include accusations he used campaign funds to pay his personal medical bills.

On the Conservatives' investigation into the claims, Defence Secretary Grant Shapps told Sky News: "There's further information that the chief whip I understand became familiar with yesterday and actions being swiftly taken on the basis of that further information.

"I think it is important to stress that the MP in question here denies the allegations and so on basis of sort of fairness and proper justice, I think it's important to mention that."

On the Sky News Daily, Niall Paterson is joined by political correspondent Darren McCaffrey to analyse how Westminster will cope with another scandal.

Plus, the Scottish government has come under fire for rowing back on its climate commitments.

Niall speaks to science correspondent Thomas Moore about the consequences of the government missing eight out of 12 of its annual climate commitments.

👉 Listen above then tap here to follow the Sky News Daily wherever you get your podcasts 👈

By Connor Gillies , Scotland correspondent

The climate gloves are off in a tale as old as time. Holyrood vs Westminster: the Green edition.

The SNP and its former leader Nicola Sturgeon stood on the global stage and won plaudits for their bold ambitions to help the slowdown in environmental doom.

Ms Sturgeon basked in a standing ovation when she boasted that Scotland was the first country on the planet to declare a “climate emergency”. But was it all talk? Was it without real substance?

The reality is the Edinburgh government, which includes Green Party ministers, has failed to hit its own targets for years and has faced claims of over promising and under delivering.

At Holyrood on Thursday, ministers climbed down from their big plans of reducing greenhouse gas emissions by 75% by the end of the decade while lashing out at cuts from Downing Street making it more difficult ( see post at 2.52pm ).

The reality is the fallout of Rishi Sunak’s backpedalling last year on the UK’s climate targets has impacted what Scotland can deliver within its constraints. Edinburgh was, in part, pinning plans on consequential cash from London.

But, is that the full story? Some would say the separate tartan targets were far from achievable.

Humza Yousaf told Sky News he is fully committed to net zero by 2045 which is still five years ahead of Westminster. It feels a political world away to say whether that date will also fall victim to tweaks and changes.

Nevertheless, it reveals the road to net zero continues to throw up surprises along the way.

People voting in local elections in England on 2 May will need to provide photo ID.

It is the second year the requirement has been in place - but in 2023,  14,000 people couldn't cast their ballot because they didn't take ID to the polling booth.

There are 22 different types of ID you can use - and if you don't have any of them, you can register for a Voter Authority Certificate.

Here's everything you need to know to avoid being caught out:

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