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Go Voyages: Vols et Hôtels

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Go Voyages: Vols Pas Chers 4+

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Vous pensez à voyager ? Recherchez-vous un vol abordable ? Téléchargez notre appli et faites le voyage de vos rêves ! Nous effectuerons également l'enregistrement pour vous, dès qu'il sera disponible, pour vous permettre d'apprécier pleinement votre voyage. Notre appli de voyage Go Voyages est la mieux notée de l'industrie du voyage, avec plus de 2 millions d'avis et 18 millions d'utilisateurs ! Nous nous chargerons de tout : Trouver des vols abordables, vous indiquer les meilleurs hôtels et autres hébergements pour votre séjour, négocier d'excellentes offres pour votre location de voiture ou organiser votre transfert de l'aéroport à votre destination. Nous nous occupons de vous ! Vols abordables Trouvez des vols abordables parmi plus de 600 compagnies aériennes, pour des vols aller simple, aller-retour ou multi-destinations ! Nous vous proposons un grand choix de vols pas chers, des vols longue distance aux vols low cost abordables, avec des compagnies aériennes telles que Ryanair, Easyjet, British Airways, Vueling, Iberia, Air France et plus encore. Réservez vos vols avec nous et vous pourrez télécharger vos cartes d'embarquement directement depuis l'appli, tout en pouvant suivre le statut de n'importe quel avion en temps réel. Vous trouverez le vol idéal et les billets au prix le plus bas dans notre appli de voyage. Hôtels Découvrez plus de 2 millions d'hôtels et autres hébergements pour tous les budgets et types de voyages. Recherchez, réservez et comparez très facilement les offres des hôtels. Vous pouvez réserver les hôtels Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts et bien plus encore. L'annulation est gratuite si vous modifiez vos projets. Nous proposons également des réductions pouvant atteindre 40 % dans certains hôtels si vous réservez un vol avec nous. Location de voiture Souhaitez-vous compléter votre réservation avec une location de voiture ? Nous proposons des voitures d'agences telles que Hertz, Avis, Europcar, Alamo, Budget et jusqu'à 800 agences de location de voiture. Louez une voiture n'importe quand, n'importe où et voyagez à votre rythme. Intéressant, n'est-ce pas ? Et ce n'est pas tout ! Notre appli de voyage vous propose non seulement des vols pas chers, vacances, des offres dans certains hôtels et des locations de voiture pour vos voyages... téléchargez l'appli et : - Commandez vos cartes d'embarquement (billets) pour tous vos vols et nous effectuerons l'enregistrement dès qu'il sera disponible - suivez l'état de n'importe quel avion en temps réel avec notre nouvelle fonction de suivi des vols - Créez un compte et recevez des notifications de l'état du vol en temps réel : numéros de portes, tapis à bagages, retards ou annulations et plus encore - Consultez vos itinéraires de vol, vos références de réservation ou vos franchises de bagages dans la section Mes voyages, même sans connexion Internet ! - téléchargez nos guides de voyages gratuits et découvrez les activités sur votre lieu de destination, même si vous n'avez pas de connexion Internet Go Voyages vous permet de trouver les meilleures offres pour les vols, les hôtels et les locations de voiture. Recherchez, comparez et réservez des billets Vol + Hôtel dans notre appli de voyage pour bénéficier d'une réduction de 40 %. Nous nous efforçons chaque jour de faire de vos rêves de voyage une réalité. Si vous avez eu une expérience positive avec notre appli, pourriez-vous nous décerner 5 étoiles dans App Store ? Merci ! Suivez-nous : https://twitter.com/go_voyages

Version 4.399

Nous savons qu'en voyage, vous avez besoin d'une grande fiabilité. À l'hôtel ou dans les airs, vous apprécierez les mises à jour de cette version. Nous avons réalisé d'importantes améliorations et, bien sûr, nous avons éliminé des bugs.

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824 Ratings

I used it to book my flight and it was great. Hope everything will be always that way….

Far away of this company

I booked my flight 2 days after cause of COVID I have to cancel with the application. They told me I don’t need to contact them. My flight was in 7 days. Nothing change they don’t cancel my flight. My request is in hold. I contact the day before my flight, a guy told me that he can’t cancel my flight, that only the airline company can do it and he can’t refund me. ( I took insurance) I contact quickly the airline company and they confirmed me that only Go Boyage can cancel cause I bought my ticket with them. I call again and someone finally cancel my plane at time. Nevertheless do nothing concerning the process for be refund. That normally they must make the request. He told me to call the insurance myself etc I found the information but until now impossible le to be refund nobody answer me . Don’t new of insurance and impossible to contact Go Voyage they block me the possibility to talk by message with them on the application. They did absolutely nothing. On the application my cancellation flight is still in hold nothing change. Despite that someone canceled my flight. They just really don’t care. I just lost 350$ .so Don’t do the same mistake , cause if you have to cancel cause of COVID... they will do nothing for help. They just want your money that it. book your flight directly with an airline company.

Developer Response ,

Hi gJLbuenoman, To start your refund process, please send us a message via this link: https://socialcare.edreams.com/en/support/login and one of our agents will then get in touch with you. Kind Regards, Monica

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Are ‘Forever Chemicals’ a Forever Problem?

The environmental protection agency says “forever chemicals” must be removed from tap water. but they lurk in much more of what we eat, drink and use..

This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this transcript and email [email protected] with any questions.

From “The New York Times,” I’m Sabrina Tavernise. And this is “The Daily.”

[THEME MUSIC]

This month for the first time, the Environmental Protection Agency began to regulate a class of synthetic chemicals, known as forever chemicals, in America’s drinking water. But the chemicals, which have been linked to liver disease and other serious health problems, are in far more than just our water supply. Today, my colleague Kim Tingley explains.

It’s Wednesday, April 17.

So Kim, any time the EPA announces a regulation, I think we all sort of take notice because implicit in it is this idea that we have been exposed to something — something bad, potentially, lead or asbestos. And recently, the EPA is regulating a type of chemical known as PFAS So for those who don’t know, what are PFAS chemicals

Yeah, so PFAS stands for per and polyfluoroalkyl substances. They’re often called forever chemicals just because they persist so long in the environment and they don’t easily break down. And for that reason, we also use them in a ton of consumer products. They’re in makeup. They’re in carpet. They’re in nonstick cookware. They’re in food packaging, all sorts of things.

Yeah, I feel like I’ve been hearing about these chemicals actually for a very long time. I mean, nonstick pans, Teflon — that’s the thing that’s in my mind when I think PFAS.

Absolutely. Yeah, this class of chemicals has been around for decades. And what’s really important about this is that the EPA has decided, for the first time, to regulate them in drinking water. And that’s a ruling that stands to affect tens of millions of people.

So, help me understand where these things came from and how it’s taken so long to get to the point where we’re actually regulating them.

So, they really actually came about a long time ago. In 1938, DuPont, the people who eventually got us to Teflon, they were actually looking for a more stable kind of refrigerant. And they came upon this kind of chemical, PFAS. The thing that all PFAS chemicals have is a really strong bond between carbon atoms and fluorine atoms. This particular pairing is super strong and super durable.

They have water repellent properties. They’re stain resistant. They’re grease resistant. And they found a lot of uses for them initially in World War II. They were using them as part of their uranium enrichment process to do all these kinds of things. And then —

Well, good thing it’s Teflon.

In the 1950s is when they really started to come out as commercial products.

Even burned food won’t stick to Teflon. So it’s always easy to clean.

So, DuPont started using it in Teflon pans.

Cookware never needs scouring if it has DuPont Teflon.

And then another company, 3M also started using a kind of PFAS —

Scotchgard fabric protector. It keeps ordinary spills from becoming extraordinary stains.

— in one of their big products, Scotchgard. So you probably remember spraying that on your shoes if you want to make your shoes waterproof.

Use Scotchgard fabric protector and let your cup runneth over.

Right — miracle product, Scotchgard, Teflon. But of course, we’re talking about these chemicals because they’ve been found to pose health threats. When does that risk start to surface?

Yeah, so it’s pretty early on that DuPont and 3M start finding effects in animals in studies that they’re running in house.

Around the mid ‘60s, they start seeing that PFAS has an effect on rats. It’s increasing the liver and kidney weights of the rats. And so that seems problematic. And they keep running tests over the next decade and a half. And they try different things with different animals.

In one study, they gave monkeys really, really high levels of PFAS. And those monkeys died. And so they have a pretty strong sense that these chemicals could be dangerous. And then in 1979, they start to see that the workers that are in the plants manufacturing, working with these chemicals, that they’re starting to have higher rates of abnormal liver function. And in a Teflon plant, they had some pregnant workers that were working with these chemicals. And one of those workers in 1981 gave birth to a child who had some pretty severe birth defects.

And then by the mid 1980s, DuPont figures out that it’s not just their workers who are being exposed to these chemicals, but communities that are living in areas surrounding their Teflon plant, particularly the one in Parkersburg, West Virginia, that those communities have PFAS in their tap water.

Wow, so based on its own studies, DuPont knows its chemicals are making animals sick. They seem to be making workers sick. And now they found out that the chemicals have made their way into the water supply. What do they do with that information?

As far as we know, they didn’t do much. They certainly didn’t tell the residents of Parkersburg who were drinking that water that there was anything that they needed to be worried about.

How is that possible? I mean, setting aside the fact that DuPont is the one actually studying the health effects of its own chemicals, presumably to make sure they’re safe, we’ve seen these big, regulating agencies like the EPA and the FDA that exist in order to watch out for something exactly like this, a company that is producing something that may be harming Americans. Why weren’t they keeping a closer watch?

Yeah, so it goes kind of back to the way that we regulate chemicals in the US. It goes through an act called the Toxic Substances Control Act that’s administered by the EPA. And basically, it gives companies a lot of room to regulate themselves, in a sense. Under this act they have a responsibility to report to the EPA if they find these kinds of potential issues with a chemical. They have a responsibility to do their due diligence when they’re putting a chemical out into the environment.

But there’s really not a ton of oversight. The enforcement mechanism is that the EPA can find them. But this kind of thing can happen pretty easily where DuPont keeps going with something that they think might really be a problem and then the fine, by the time it plays out, is just a tiny fraction of what DuPont has earned from producing these chemicals. And so really, the incentive is for them to take the punishment at the end, rather than pull it out early.

So it seems like it’s just self-reporting, which is basically self-regulation in a way.

Yeah, I think that is the way a lot of advocacy groups and experts have characterized it to me, is that chemical companies are essentially regulating themselves.

So how did this danger eventually come to light? I mean, if this is in some kind of DuPont vault, what happened?

Well, there’s a couple different things that started to happen in the late ‘90s.

The community around Parkersburg, West Virginia, people had reported seeing really strange symptoms in their animals. Cows were losing their hair. They had lesions. They were behaving strangely. Some of their calves were dying. And a lot of people in the community felt like they were having health problems that just didn’t really have a good answer, mysterious sicknesses, and some cases of cancers.

And so they initiate a class action lawsuit against DuPont. As part of that class action lawsuit, DuPont, at a certain point, is forced to turn over all of their internal documentation. And so what was in the files was all of that research that we mentioned all of the studies about — animals, and workers, the birth defects. It was really the first time that the public saw what DuPont and 3M had already seen, which is the potential health harms of these chemicals.

So that seems pretty damning. I mean, what happened to the company?

So, DuPont and 3M are still able to say these were just a few workers. And they were working with high levels of the chemicals, more than a person would get drinking it in the water. And so there’s still an opportunity for this to be kind of correlation, but not causation. There’s not really a way to use that data to prove for sure that it was PFAS that caused these health problems.

In other words, the company is arguing, look, yes, these two things exist at the same time. But it doesn’t mean that one caused the other.

Exactly. And so one of the things that this class action lawsuit demands in the settlement that they eventually reach with DuPont is they want DuPont to fund a formal independent health study of the communities that are affected by this PFAS in their drinking water. And so they want DuPont to pay to figure out for sure, using the best available science, how many of these health problems are potentially related to their chemicals.

And so they ask them to pay for it. And they get together an independent group of researchers to undertake this study. And it ends up being the first — and it still might be the biggest — epidemiological study of PFAS in a community. They’ve got about 69,000 participants in this study.

Wow, that’s big.

It’s big, yeah. And what they ended up deciding was that they could confidently say that there was what they ended up calling a probable link. And so they were really confident that the chemical exposure that the study participants had experienced was linked to high cholesterol, ulcerative colitis, thyroid disease, testicular cancer, kidney cancer, and pregnancy induced hypertension.

And so those were the conditions that they were able to say, with a good degree of certainty, were related to their chemical exposure. There were others that they just didn’t have the evidence to reach a strong conclusion.

So overall, pretty substantial health effects, and kind of vindicates the communities in West Virginia that were claiming that these chemicals were really affecting their health.

Absolutely. And as the years have gone on, that was sort of just the beginning of researchers starting to understand all the different kinds of health problems that these chemicals could potentially be causing. And so since the big DuPont class action study, there’s really just been like this building and building and building of different researchers coming out with these different pieces of evidence that have accumulated to a pretty alarming picture of what some of the potential health outcomes could be.

OK, so that really kind of brings us to the present moment, when, at last, it seems the EPA is saying enough is enough. We need to regulate these things.

Yeah, it seems like the EPA has been watching this preponderance of evidence accumulate. And they’re sort of deciding that it’s a real health problem, potentially, that they need to regulate.

So the EPA has identified six of these PFAS chemicals that it’s going to regulate. But the concern that I think a lot of experts have is that this particular regulation is not going to keep PFAS out of our bodies.

We’ll be right back.

So, Kim, you just said that these regulations probably won’t keep PFAS chemicals out of our bodies. What did you mean?

Well, the EPA is talking about regulating these six kinds of PFAS. But there are actually more than 10,000 different kinds of PFAS that are already being produced and out there in the environment.

And why those six, exactly? I mean, is it because those are the ones responsible for most of the harm?

Those are the ones that the EPA has seen enough evidence about that they are confident that they are probably causing harm. But it doesn’t mean that the other ones are not also doing something similar. It’s just sort of impossible for researchers to be able to test each individual chemical compound and try to link it to a health outcome.

I talked to a lot of researchers who were involved in this area and they said that they haven’t really seen a PFAS that doesn’t have a harm, but they just don’t have information on the vast majority of these compounds.

So in other words, we just haven’t studied the rest of them enough yet to even know how harmful they actually are, which is kind of alarming.

Yeah, that’s right. And there’s just new ones coming out all the time.

Right. OK, so of the six that the EPA is actually intending to regulate, though, are those new regulations strict enough to keep these chemicals out of our bodies?

So the regulations for those six chemicals really only cover getting them out of the drinking water. And drinking water only really accounts for about 20 percent of a person’s overall PFAS exposure.

So only a fifth of the total exposure.

Yeah. There are lots of other ways that you can come into contact with PFAS. We eat PFAS, we inhale PFAS. We rub it on our skin. It’s in so many different products. And sometimes those products are not ones that you would necessarily think of. They’re in carpets. They’re in furniture. They’re in dental floss, raincoats, vinyl flooring, artificial turf. All kinds of products that you want to be either waterproof or stain resistant or both have these chemicals in them.

So, the cities and towns are going to have to figure out how to test for and monitor for these six kinds of PFAS. And then they’re also going to have to figure out how to filter them out of the water supply. I think a lot of people are concerned that this is going to be just a really expensive endeavor, and it’s also not really going to take care of the entire problem.

Right. And if you step back and really look at the bigger problem, the companies are still making these things, right? I mean, we’re running around trying to regulate this stuff at the end stage. But these things are still being dumped into the environment.

Yeah. I think it’s a huge criticism of our regulatory policy. There’s a lot of onus put on the EPA to prove that a harm has happened once the chemicals are already out there and then to regulate the chemicals. And I think that there’s a criticism that we should do things the other way around, so tougher regulations on the front end before it goes out into the environment.

And that’s what the European Union has been doing. The European Chemicals Agency puts more of the burden on companies to prove that their products and their chemicals are safe. And the European Chemicals Agency is also, right now, considering just a ban on all PFAS products.

So is that a kind of model, perhaps, of what a tough regulation could look like in the US?

There’s two sides to that question. And the first side is that a lot of people feel like it would be better if these chemical companies had to meet a higher standard of proof in terms of demonstrating that their products or their chemicals are going to be safe once they’ve been put out in the environment.

The other side is that doing that kind of upfront research can be really expensive and could potentially limit companies who are trying to innovate in that space. In terms of PFAS, specifically, this is a really important chemical for us. And a lot of the things that we use it in, there’s not necessarily a great placement at the ready that we can just swap in. And so it’s used in all sorts of really important medical devices or renewable energy industries or firefighting foam.

And in some cases, there are alternatives that might be safer that companies can use. But in other cases, they just don’t have that yet. And so PFAS is still really important to our daily lives.

Right. And that kind of leaves us in a pickle because we know these things might be harming us. Yet, we’re kind of stuck with them, at least for now. So, let me just ask you this question, Kim, which I’ve been wanting to ask you since the beginning of this episode, which is, if you’re a person who is concerned about your exposure to PFAS, what do you do?

Yeah. So this is really tricky and I asked everybody this question who I talked to. And everybody has a little bit of a different answer based on their circumstance. For me what I ended up doing was getting rid of the things that I could sort of spot and get rid of. And so I got rid of some carpeting and I checked, when I was buying my son a raincoat, that it was made by a company that didn’t use PFAS.

It’s also expensive. And so if you can afford to get a raincoat from a place that doesn’t manufacture PFAS, it’s going to cost more than if you buy the budget raincoat. And so it’s kind of unfair to put the onus on consumers in that way. And it’s also just not necessarily clear where exactly your exposure is coming from.

So I talk to people who said, well, it’s in dust, so I vacuum a lot. Or it’s in my cleaning products, so I use natural cleaning products. And so I think it’s really sort of a scattershot approach that consumers can take. But I don’t think that there is a magic approach that gets you a PFAS-free life.

So Kim, this is pretty dark, I have to say. And I think what’s frustrating is that it feels like we have these government agencies that are supposed to be protecting our health. But when you drill down here, the guidance is really more like you’re on your own. I mean, it’s hard not to just throw up your hands and say, I give up.

Yeah. I think it’s really tricky to try to know what you do with all of this information as an individual. As much as you can, you can try to limit your individual exposure. But it seems to me as though it’s at a regulatory level that meaningful change would happen, and not so much throwing out your pots and pans and getting new ones.

One thing about PFAS is just that we’re in this stage still of trying to understand exactly what it’s doing inside of us. And so there’s a certain amount of research that has to happen in order to both convince people that there’s a real problem that needs to be solved, and clean up what we’ve put out there. And so I think that we’re sort of in the middle of that arc. And I think that that’s the point at which people start looking for solutions.

Kim, thank you.

Here’s what else you should know today. On Tuesday, in day two of jury selection for the historic hush money case against Donald Trump, lawyers succeeded in selecting 7 jurors out of the 12 that are required for the criminal trial after failing to pick a single juror on Monday.

Lawyers for Trump repeatedly sought to remove potential jurors whom they argued were biased against the president. Among the reasons they cited were social media posts expressing negative views of the former President and, in one case, a video posted by a potential juror of New Yorkers celebrating Trump’s loss in the 2020 election. Once a full jury is seated, which could come as early as Friday, the criminal trial is expected to last about six weeks.

Today’s episode was produced by Clare Toeniskoetter, Shannon Lin, Summer Thomad, Stella Tan, and Jessica Cheung, with help from Sydney Harper. It was edited by Devon Taylor, fact checked by Susan Lee, contains original music by Dan Powell, Elisheba Ittoop, and Marion Lozano, and was engineered by Chris Wood.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly.

That’s it for The Daily. I’m Sabrina Tavernise. See you tomorrow.

• April 19, 2024   •   30:42 The Supreme Court Takes Up Homelessness
• April 18, 2024   •   30:07 The Opening Days of Trump’s First Criminal Trial
• April 17, 2024   •   24:52 Are ‘Forever Chemicals’ a Forever Problem?
• April 16, 2024   •   29:29 A.I.’s Original Sin
• April 15, 2024   •   24:07 Iran’s Unprecedented Attack on Israel
• April 14, 2024   •   46:17 The Sunday Read: ‘What I Saw Working at The National Enquirer During Donald Trump’s Rise’
• April 12, 2024   •   34:23 How One Family Lost $900,000 in a Timeshare Scam
• April 11, 2024   •   28:39 The Staggering Success of Trump’s Trial Delay Tactics
• April 10, 2024   •   22:49 Trump’s Abortion Dilemma
• April 9, 2024   •   30:48 How Tesla Planted the Seeds for Its Own Potential Downfall
• April 8, 2024   •   30:28 The Eclipse Chaser
• April 7, 2024 The Sunday Read: ‘What Deathbed Visions Teach Us About Living’

Hosted by Sabrina Tavernise

Featuring Kim Tingley

Produced by Clare Toeniskoetter ,  Shannon M. Lin ,  Summer Thomad ,  Stella Tan and Jessica Cheung

With Sydney Harper

Edited by Devon Taylor

Original music by Dan Powell ,  Elisheba Ittoop and Marion Lozano

Engineered by Chris Wood

Listen and follow The Daily Apple Podcasts | Spotify | Amazon Music

The Environmental Protection Agency has begun for the first time to regulate a class of synthetic chemicals known as “forever chemicals” in America’s drinking water.

Kim Tingley, a contributing writer for The New York Times Magazine, explains how these chemicals, which have been linked to liver disease and other serious health problems, came to be in the water supply — and in many more places.

On today’s episode

Kim Tingley , a contributing writer for The New York Times Magazine.

Background reading

“Forever chemicals” are everywhere. What are they doing to us?

The E.P.A. issued its rule about “forever chemicals” last week.

There are a lot of ways to listen to The Daily. Here’s how.

We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

Fact-checking by Susan Lee .

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

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Transparancy

Italy Airlines

Date of experience : April 12, 2024

Reply from GO Voyages

Hi Tarik, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, John Customer Care Team

Rachida gentillesse totale

Date of experience : April 19, 2024

Tres bon service telephonique

Tres bon service telephonique, Papa Wemba a ete tres professionnel

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Customer Care team

Agent was very kind , and professional

Agent was very kind , patient and made sure to answers all my needs

Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Customer Care team

I really appreciated the offer/advantages and the support from Munin for ending my trial period.

Date of experience : April 15, 2024

Thank you very much for your positive review! We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future. Best regards, Customer Care team

Super thanks

Super service.thanks

Date of experience : April 18, 2024

Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience and look forward to being of service to you again in the future. Best regards, Customer Care team

Great ! Ibrahim helped me a lot to modify my ticket ! Thank you so much

Date of experience : April 14, 2024

My request has been resolved in 5 min.

Hi good morning, I was supposed to receive the confirmation of my account cancellation by email, but I didn’t receive it till now.

Date of experience : April 02, 2024

Just bought a ticket for a friend,and…

Just bought a ticket for a friend,and they collect extra 89euros from my account,that was not nice at all after complaining they paid me back 45 euros,and then I called today for the remaining balance,they said is impossible I talk to one guy called Baldeh,he explained,but a very nice guy

The professionnal are vers good

the person I spoke to on the phone was attentive and gave me very good information, I appreciated it

Date of experience : April 04, 2024

good service

Good after-sell service.

Thank you so much OJ,He was really…

Thank you so much OJ,He was really helpful and patient and he explained everything clearly.

Date of experience : April 01, 2024

The woman was very attentive

Super merci

Date of experience : April 17, 2024

Le service parfait

Good and efficient

What I expected was fully satisfied

What I expected was fully satisfied. Person was very polite and helpfull

Date of experience : April 03, 2024

Service impeccable de la part de Djbril…

Service impeccable de la part de Djbril ! Merci

Date of experience : April 07, 2024

My experience is great

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Reviews 4.5.

48,258 total

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It's working very well when it's for…

It's working very well when it's for purchase and paid the ticket. But I would like to cancel a flight to get a refund, it doesn't work. My flight Teheran-Ankara was cancelled by the company and rescheduled one day later with any other choice. I don't want to wait 24 hours in the airport of Teheran. Thank you

Date of experience : 12 April 2024

Reply from GO Voyages

Hi Laurent, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, John Customer Care Team

The application is not friendly.

The cancellation from your app should be more simple But the conversation with Anna was very efficient. She dealt my request very nicely and polite but still it should be done directly from the app without needing a call. Thank you Anna.

Date of experience : 09 April 2024

Hi Aharon, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, John Customer Care Team

Perfect Mr Mohamed Kamara

I talked to Mr Mohamed Kamara, je was perfecty and absolutely professional. He gave me all the arguments and explanations I needed to take my decision. He was very nice and very precise and convincing. Mr Mohamed Kamara que j'ai eu au téléphone a été parfaitement aimable, gentil, convaincant, précis, très professionnel et avait tous les arguments nécessaires pour que je prenne ma décision dans les meilleures conditions. Bravo à lui.

Date of experience : 13 April 2024

Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience and look forward to being of service to you again in the future. Best regards, Customer Care team

Your operator (Yoro) is very…

Your operator (Yoro) is very professional and explain cleary. His english is very great !

Date of experience : 19 April 2024

Called to cancel my prime account test…

Called to cancel my prime account test of 30 days, had a woman on the phone who convinced me to keep it for 19.99 for a year. I accepted and payed by a link Received by email, she promised me i would receive a confirmation of this a few minutes later but i received nothing. When i go to my go voyage app, it's still writen i will have to pay 89.99 euros the 3 of april ! I received the email with the 19.99 to pay and the one about telling my experience very quickly but i didn't receive the one who proves i already payed for keeping prime !

Date of experience : 31 March 2024

Hi Tessa, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Payal, Customer Care Team

Persons make a difference

Actually the girl who answer my call, Rachida. Definitely trained to convince the client, me in this case, to keep GOPrime, which is annoying, Rachida did it in a friendly way and convinced me with examples and a counteroffer.

Date of experience : 03 April 2024

Helpful team

I was having a lot of problems regarding a booking I had previously made. Zain, from the govoyage team, spent more than 30 minutes to help me out and ended up finding the best solution to solve the problem, all whilst being extremely respectful, polite and co-operative.

Date of experience : 11 April 2024

The commercial was very explicit

The commercial was very explicit He is always listening thank you

Date of experience : 18 April 2024

Un grand merci à Madame YAYE très…

Un grand merci à Madame YAYE très efficace très explicite merci beaucoup

Date of experience : 16 April 2024

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Customer Care team

Very satisfied to get access to my account GoPrime. Thanks .

Thanks to solve the problem of connection I had before.

Date of experience : 17 April 2024

Our first telephonr contact

Hello I'm really satisfied about the explanations provided

good experience, I am waiting to see if everything is really ok

I was impressed by the Professional…

I was impressed by the Professional attitude of the woman receiving me on phone with serenity and assurance voice. I was obliged to ask about her name and she answered Mrs PENDA. What a professional behaviour! Congratulations madam

Thank you very much for your positive review! We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future. Best regards, Customer Care team

Very good experience with the service

Very good experience with the service. The service is top, but the about how the company is working is not!

Hi there...

Hi, I'm really happy with the experience I've just had with an agent from GoVoyage Prime. Great understanding, quick and willing to help. Thank you! Mr Waltmann 15134576095

ADAMA NDIAYE addressed all my concerns

ADAMA NDIAYE addressed all my concerns. He was very helpful.

we are satisfied with your professionalism

we are happy and satisfied with your speed in the processing time

Date of experience : 15 April 2024

solution trouvée

Thanks for your help with cancelling….

Thanks for your help with cancelling the membership. Rahul (the person who attended me) was very patient and helpful.

Date of experience : 07 April 2024

Dialo amadou