panorama tours travel gmbh

Panorama Tours

• See all photos

The Original Sound of Music Tour in Salzburg

Hallstatt Half-Day Tour from Salzburg

Skip-the-Line: Eagle's Nest in Berchtesgaden Tour from Salzburg

Original Sound of Music Private Tour Salzburg

Original Sound of Music Tour Salzburg With Schnitzel and Noodle

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Panorama Tours - All You Need to Know BEFORE You Go (2024)

• Travel Info
• Salzburg A-Z

Salzburg Panorama Tours

As the largest tour operator in Salzburg, Panorama Tours offers transfer and limousine services and private as well as regular tours, all with multilingual guides.

For over 60 years, visitors from all over the world have explored the Mozart town on the daily tours offered by Salzburg Panorama Tours. Be it the one-hour city tour or excursions into the impressive surrounding countryside: the expert organisation makes your Salzburg experience an enjoyable one.

• Original Sound of Music Tour
• Hallstatt Half-Day Tour
• Salt Mine Tour
• Eagle's Nest Tour (only in Summer)
• Bavarian Mountains Tour

In addition to the regular tours, private tours and transfers are also offered.

Impressions

This might also interest you:

Register now

take a look

Plan your visit.

Here you will find your ideal accommodations, sightseeing tours of Salzburg, special events and tickets, along with all the benefits of the Salzburg Card.

Book guided city tours and excursions in and around Salzburg online:

The many-and-varied cultural events represent the heart & soul of Salzburg. Book your tickets right here:

• Advent/Christmas/New Year's
• Congresses / Fairs / Workshops
• Culture / customs / markets / festivals
• Exhibitions
• Guided tours
• Religious events
• Theatre / shows / dancing / films

The Salzburg Card provides you with free or discounted admission to numerous sightseeing attractions, along with free use of public transportation.

• Interactive map
• Salzburg Magazin
• Book your hotel

Find accommodations

Please select your language

Please send me information by email about specials, news and events.

By checking the box, you consent to the processing of the aforementioned personally identifiable data for the purposes of sending you an email newsletter based upon your expressed agreement and until such point as you wish to revoke or rescind your consent.

Further information about how we protect your data can be found in our privacy policy!

APRIL SALE:   Discover and book at   up to 60% off!

All Tours Operated By Panorama Tours & Travel GmbH

Discover the best Panorama Tours & Travel GmbH adventures in one convenient place. TourRadar offers 1 Panorama Tours & Travel GmbH tours. You can find the perfect trip spanning across day to day itineraries with great low prices.

1 Panorama Tours & Travel GmbH trips

• In-depth Cultural

Sound of Music and Leopoldskron Palace

I am very pleased with the friendly and professional service we received! I would definitely recommend this to those that are looking for an amazing experience in Salzburg.

• +41 77 533 84 96
• [email protected]

Myswisspanorama

Unforgettable moments of switzerland.

We stand for

100% authentic, professional guides, satisfied customers, unique experience.

Hidden gems Private Day Tour: The Natural of Wonders of Switzerland (from Zurich)

Best of Bernese Alps Private Day Tour: Visit of Lauterbrunnen, Mürren, Grindelwald, Interlaken in the Jungfrau Region (View on Eiger, Mönch and Jungfrau) (from Zurich)

The Hidden gems of Switzerland Private Day Tour

Experience the beauty of Switzerland’s hidden gems with an authentic rich Swiss Picnic. From idyllic mountain villages to stunning waterfalls and beautiful lakes, you’ll be able to escape the crowds and discover the natural wonders.

Graubünden 2 Days Private Tour – Davos, St.Moritz & it’s stunning nature

The Bernese Alps Private Day Tour: Visit of Lauterbrunnen, Mürren, Grindelwald, Interlaken in the Jungfrau Region (View on Eiger, Mönch and Jungfrau)

Didn’t find what you need, travel with us.

Customized tours

• Uncategorized

The ultimate guide for expats in Switzerland

The unknown panoramic train ride through the Jura

Why you should (once) go hiking alone

[Interview] Natural wonder – These wild tulips are only found in Switzerland

What our followers love about Switzerland

Around the world 1.5 times in Switzerland – and 10 other reasons to discover the country NOW

Myswisspanorama – the slightly different story of how it came about

• Magical Places

Mostelegg – magical view of the Mythen (Central Switzerland)

Travel with us.

Join the Swiss tour company that takes you on a journey to uncover the best of Switzerland. Discover hidden wonders and cultural gems selected just for you. Guided by knowledgeable and passionate experts, your experience will be unforgettable. Get to know the team behind the magic.❤️

or sign in with

or continue with

Enter the e-mail address associated with the account. We'll e-mail a link to reset your password.

• International edition
• Australia edition
• Europe edition

Five of Europe’s best national parks – with all the beauty but none of the crowds

Offering exquisite scenery, rare wildlife and spectacular trails, these under-the-radar national parks are worth tracking down

Aigüestortes i Estany de Sant Maurici , Spain

There is a wild and wonderful water world in the north-eastern corner of Spain. The Aigüestortes i Estany de Sant Maurici national park , in the central Pyrenees north of Lleida, is characterised by more than 200 lakes fed by melting snow and ice, plus rivers and streams, gorges, waterfalls and marshes. ( Aigüestortes means “winding waters” in Catalan, and Sant Maurici is the biggest lake.)

Visitors can explore by bike – there are 13 routes, from flat family paths to challenging mountain biking. There are also 27 hiking trails with spectacular viewpoints over the lakes, which reflect the surrounding forests and mountains. These include Los Encantados, a pair of near-identical peaks. Wildlife includes bearded vultures and grouse, one of the emblems of the Pyrenees.

In the Vall de Boi , eight Romanesque churches and a hermitage, all built in the 11th and 12th centuries, are characterised by tall narrow bell towers. It is possible to visit them all in a day, walking between the villages. After that, walkers can relax in Caldes de Boi thermal spa , which is set in large gardens and has 37 natural springs.

June and July are among the best times to visit, to experience the Fallas festivals. In these centuries-old midsummer rituals enormous torches are carried down the mountains into the villages, where a great bonfire is lit and the party begins. This year, the dates are 14 June in Durro, 23 June in Boí, 6 July in Barruera, 13 July in Erill la Vall, 19 July in Taüll and 26 July in el Pla de l’Ermita.

Accommodation includes the Aigüestortes Camping Resort (from €25 for a pitch for two) and a network of mountain refuges , including Amitges (€40 B&B). Wild camping is not allowed. There are daily coach services from Barcelona, Lleida and Tremp to most of the villages around the park, and from June to September a park bus connects the two main entrances, Boi and Espot.

Mercantour, France

In the far south-east corner of France, between the southernmost Alps and the Mediterranean Sea, lies the Mercantour national park . Half a dozen uninhabited valleys stretch for 100 miles, from Barcelonnette to Sospel, with scattered villages around the periphery. This diverse landscape, from almost alpine to coastal, provides a habitat for a huge range of wildlife. Of more than 2,000 species of flowers and plants, 200 are rare and 30 endemic; there are 200 kinds of bird, including golden eagles and ptarmigans, and 78 mammals, including wolves, marmots and all six French ungulates (stag, deer, wild boar, ibex, chamois and mouflon).

One unmissable spot is the Valley of Wonders, a huge archaeological site of about 40,000 rock carvings, with the oldest dating to around 3,000BC. They depict daily life and beliefs, with engravings of cattle, weapons and geometric figures. Other highlights include the glacial lakes of Vens, which feed a series of waterfalls, and Lake Allos, the biggest high-altitude natural lake in Europe.

For hikers there are more than 1,000 miles of trails (about 350 miles in the heart of the park), from gentle walks in meadows and woodland to strenuous mountain treks – the highest peak, Gélas, is 3,143 metres.

A website for hikers details more than 100 day walks, about 20 itineraries of between two and seven days, and the 17-day, 140-mile Grande Traversée du Mercantour. It also lists accommodation from hotels to campsites. Mountain refuges offer dormitory beds and shared meals: they include La Cantonnière , Refuge des Lacs de Vens , Refuge de la Cougourde and Chalet de la Madone de Fenestre (from €20pp). Wild camping in tents is banned, but bivouacs are allowed between 7pm and 9am.

Lots of visitors choose to stay in one of the towns along the main road that passes to the south of the park, such as St-Martin-de-Entraunes, St-Sauveur-sur-Tinée, St-Etienne-de-Tinée and St-Martin-Vésubie.

Car-free travel is encouraged: there are daily buses from Nice, Monaco and Menton to each valley, and intra-valley shuttles, plus a tourist train line from Nice that calls at several villages. In the summer, there are dedicated buses for hikers, also from Nice.

Eifel, Germany

Strictly speaking, the Eifel national park in North Rhine-Westphalia, in far-west Germany, is still classed as “in development” – it was founded 20 years ago, and it will take another 10 years for 75% of the land to return to nature. But more than half the area has already been rewilded. Beech and oak trees that would once have been felled are now left as undisturbed woodland, and animals such as wild cats, woodpeckers, red deer, and rare lizards and bats have returned. There is a red deer observation gallery near Dreiborn – September and October are the best times to visit, to observe the rutting season. The rivers attract black storks and kingfishers, and wild daffodils can be found on the Dreiborn Plateau. At the birdwatching station on Lake Urftsee, there are two telescopes to watch the black storks, red and black kites, herons and cormorants.

after newsletter promotion

One of the best ways to explore the park is on the four-day, 53-mile Wilderness Trail . Visitors can walk it independently or book a package , which includes three nights’ B&B and transfers by bus and train (from €269pp). There are also five shorter hiking circuits (from three to 11 miles each); 65 miles of cycle paths; and 40 miles of bridleways. Free ranger tours take place most days, and there are boat tours in the summer.

In 2014, Eifel became the first international dark sky park in Germany. The Vogelsang observatory organises regular astronomy workshops and dark sky walks. Historical sites include Monschau Castle, Steinfeld Monastery and Mariawald Abbey.

About 30 national park hosts offer environment-friendly stays, including two campsites and nine hostels. Overnight guests are entitled to the GästeCard , which provides free travel on buses and trains in the Eifel national park discovery region, stretching from the border with the Netherlands at Aachen to Cologne, Bonn and Leverkusen.

Risnjak, Croatia

The mountainous, forested Risnjak national park is named after one of its rarest residents, the lynx – ris in Croatian. It contains the Risnjak and Snježnik massifs in the northern part of the Dinaric Alps and is an important habitat for brown bears, wolves and chamois. Birds include capercaillie and pygmy owl; 89 species of butterfly have been recorded, and a variety of wild orchids grow there.

Visitors can walk to the source of the Kupa river, a bright turquoise pool, via Wonderful Butterfly Valley (35 minutes); follow the Leska educational path to learn about the park (three miles), or climb 11 peaks – Risnjak is the highest at 1,528 metres, with Snježnik just behind at 1,506 metres. Panoramic views stretch across Istria – the Adriatic is just 11 miles away – and as far as the Julian Alps in Slovenia. In the summer, there are guided chamois-spotting tours (from €65 for five hours). Cycle routes range from 2½ to 25 miles ( mountain bike hire is from €4 for three hours/€12 for 24 hours). Fly fishing for brown trout and grayling is allowed from spring to autumn (€55 a day).

Only about 60 people still live in the park. Limited accommodation includes a guesthouse and a hostel in the mountain village of Crni Lug (beds from €13), a mile from the main entrance, and a refuge below the Risnjak summit, built by botanist Josip Schlosser in 1932. There are more options in Delnice, the nearest town (eight miles away), and even more in Rijeka, the nearest city, on the coast about 100 minutes’ drive away.

Buses run from Delnice and Rijeka to Crni Lug, or it is a 90-minute drive from Zagreb. The entrance fee is €6 adults/€3 children.

Peneda-Gerês, Portugal

There is only one national park in Portugal: Peneda-Gerês , in the far north-west, near the border with Spain. Luckily, it has a bit of everything: mountains, oak forests, holly-bush woods, wildflower meadows, peatlands, rivers and waterfalls. It is home to endemic species such as the gold-striped salamander, endangered species including the Iberian wolf and Iberian wild goat, plus roe deer, wild garrano ponies, barrosã cattle and sheepdogs.

There are about 15 official day walking trails ranging from a couple of kilometres to a 16-mile circular trek taking in a megalithic necropolis and a birdwatching plateau. Other routes go via medieval castles, monasteries and sanctuaries. But the ultimate way to explore the park is on the GR50 , a 120-mile, 19-stage route along Roman roads, pilgrims’ ways and smugglers’ trails. The GR50 crosses the hills of Castro Laboreiro, the mountains of Peneda, Soajo, Serras Amarela and Gerês, and the Mourela Plateau. Each stage ends at a village – about 9,000 people live in the park – with simple lodges and guesthouses to stay in.

On shorter trips, visitors could combine a stage or two with some canoeing or canyoning. The super-fit could run it: there is a trail-running event in May with races over five distances from 10 to 100 miles.

The easiest way to reach the park on public transport is by bus from Braga to the town of Gerês, a five-minute walk from one of the five park gates.

• Europe holidays
• Walking holidays
• Wildlife holidays
• Croatia holidays
• Spain holidays
• France holidays

Most viewed

• Private Tours

General terms and conditions

This website is operated by and displays products provided by Salzburg Panorama Tours GmbH.  Salzburg Panorama Tours GmbH organises sightseeing tours and transfers and provides additional services within the legal framework of a private car hire company. Panorama Tours & Travel GmbH acts solely as an intermediary agent and is not the operator of these tourism offers. Contracts are concluded solely based on these general terms and conditions. Any contradictory general terms and conditions from corporate clients shall be expressly excluded. The provisions shall only apply to consumers insofar as they do not contradict the mandatory consumer protection provisions. The following conditions apply for both Salzburg Panorama Tours GmbH and Panorama Tours & Travel GmbH, unless stated otherwise. 1.1. General conditions of travel The general conditions of travel apply in the respective valid version. We would like to inform our customers of the following conditions that are applicable to their booking and are supplementary to the general conditions of travel set out in the Austrian Travel Contract Law (Reisevertragsgesetz).   1. These conditions apply to all bookings made via the Panorama Tours & Travel GmbH website at www.panoramatours.com  . All correspondence shall be addressed to Salzburg Panorama Tours GmbH or Panorama Tours & Travel GmbH, Schrannengasse 2/2, 5020 Salzburg, Austria. By making a booking, you accept these booking conditions on behalf of all parties included in the booking.   2. Each booking or order is an offer made by the customer to purchase the respective services of the service provider under these booking conditions. No contractual agreement exists between you and Salzburg Panorama Tours GmbH or Panorama Tours & Travel GmbH until such a time as   •    a. you have been provided with a booking reference  number, and •    b. the booking has been confirmed by email, and •    c. you have paid for the booking in full.   3. The total price of the service is due at the time of booking. The payment shall be made via the Salzburg Panorama Tours GmbH website by credit card or bank transfer using the “Sofort” banking system. You assume full financial responsibility for all your transactions carried out through Salzburg Panorama Tours GmbH or Panorama Tours & Travel GmbH. This includes all room fees, taxes, additional fees and charges incurred in connection with the booking. If Panorama Tours & Travel GmbH cannot confirm the original supplier, they shall be entitled to suggest an alternative supplier and they shall inform the customer of the particulars via email. The reservation shall be held for 48 hours in order to give you the opportunity to accept the offer by making a payment of the full amount. The reservation will be automatically cancelled if no payment is made within 48 hours of the notification.   4. Bookings and changes to existing bookings can only be accepted up to 72 hours before arrival with the exception of items with immediate confirmation. A star system is used to categorise the overall quality of the hotel, standards of service, the quality of the food and other services the hotel offers. The criteria used for the classification may differ slightly from country to country as the requirements to be fulfilled are stipulated by the relevant local authorities. The guidelines below give an idea as to what may be expected in the individual categories (THESE CLASSICATIONS ARE SOLELY FOR INFORMATIONAL PURPOSES AND DO NOT REPRESENT A GUARANTEE OR ASSURANCE ON BEHALF OF PANORAMA TOURS & TRAVEL GMBH).   5. Panorama Tours & Travel GmbH classifies room types as follows:   Twin room Accommodation for two adults in one room with two beds. These rooms are often equipped with twin beds or one full bed in European hotels.   Double room Accommodation for two adults in one room with one bed. These rooms are often equipped with one queen-size bed in European hotels.   Single room Accommodation for one adult in one room with one bed. These rooms are often equipped with twin beds or one full bed in European hotels.   Triple room Accommodation for three adults in one room with two or three beds. These rooms are often a twin room equipped with three beds in European hotels.   Double room for single use Accommodation for one adult in one room with one bed. These rooms are often equipped with one queen-size bed in European hotels.   Quad room Accommodation for four adults in one room with two or four beds. These rooms are often a twin room equipped with four beds in European hotels.   Twin/double room + child A twin or double room with an extra bed suitable for child aged 2-18 years.   Extra bed/cot or cradle Suitable for children under 2 years of age   The cost of any extras (incidental expenses, meals, supplements for meals, minibar costs, cleaning and laundry services) shall be borne by you and paid in full on departure from the hotel.   6. Panorama Tours & Travel GmbH neither recommends nor endorses any specific hotels. We endeavour to keep the information on this site up-to-date but reserve the right to make changes at any time and without prior notice. All information published on this website is provided in good faith. PLEASE NOTE THAT PANORAMA TOURS & TRAVEL GMBH IS THE BOOKING AGENT AND CANNOT CHECK ALL THE INFORMATION PROVIDED BY THE HOTELS AND ASSUMES NO RESPONSIBILITY FOR THIS. Panorama Tours & Travel GmbH does not have access to the room availability for the hotels. If the hotel has no rooms available for immediate booking through Panorama Tours & Travel GmbH, then it is likely that our room quota for the contractually agreed price has been exhausted.   7. You affirm that you are at least 18 years of age. All bookings are for you personally and cannot be re-sold, transferred or otherwise passed on to others.   8. It is your responsibility to ensure that the passport, visa and health care provisions for yourself and your travel group are correct. We recommend that you take out travel cancellation insurance and medical insurance.   9. Cancellations and amendments after the booking has been confirmed may only be made under the following conditions. A withdrawal period of 24 hours applies to bookings (hereinafter not explicitly mentioned) that are made at least 72 hours before the date of arrival. This means that cancellations and amendments made to the booking within the 24-hour period after the first booking confirmation can be made free of charge.   The withdrawal period of 24 hours after the first booking confirmation does not apply to bookings made for periods when special events are taking place: •    a. During time periods with special events  CUSTOMERS SHALL BE INFORMED WHEN BOOKING IF A SPECIAL EVENT IS TAKING PLACE DURING THE TIME PERIOD TO BE BOOKED AND IF SPECIAL BOOKING CONDITIONS APPLY Stays booked for the period during which special events are taking place are subject to a cancellation fee of 100%. Our standard cancellation and amendment provisions apply to any days within the same booking that do not fall within the special event period.  Any amendments or changes made to dates that fall during a special event period shall be treated as cancellations and are subject to the above-mentioned cancellation fee. These fees do not apply to the addition of additional rooms/beds/nights to rooms or stays that have already been booked or confirmed. •    b. Outside of time periods with special events EACH HOTEL on the booking charges a cancellation fee proportional to the period of time remaining between the date of the cancellation notification and the dates of the stay.  Amendments that reduce EITHER the number of rooms (regardless of the room type) OR the number of nights are subject to the following fees:

Cancellations Cancellation fees 0-72 hours before arrival: Cost of the first night 72 hours - 1 week before arrival: a) EUR 40.00 or b) the cost of the first night (the lower of the two amounts) 1 week - 3 months before arrival: a)  EUR 20.00 or b)  the cost of the first night (the lower of the two amounts) 3 months or more before arrival: Free of charge 

Amendments Amendment fees 0-72 hours before arrival: a) EUR 40.00 or b) the cost of the first night (the lower of the two amounts) 72 hours or more before arrival: a)  EUR 12.00 or b)  the cost of the first night (the lower of the two amounts)

Changes to the name of the traveller or the age of children will be made free of charge. Amendments may only be made subject to availability. 

If you fail to arrive at your accommodation on the arrival date booked, or you depart at an earlier date, your cancellation or amendment is only valid from the time at which you inform Panorama Tours & Travel GmbH of your intentions. This notification may only take place during the business hours of Panorama Tours & Travel GmbH. All cancellations or amendments of this nature are made on the understanding that you will cover the accommodation costs for the 24 hours following your notification to Panorama Tours & Travel GmbH.

Cancellations made directly at the hotel are invalid. All cancellation or amendment requests must be made via the website at www.panoramatours.com. All refund requests must include the relevant receipts and supporting documents and be made in writing and arrive at our offices no later than 30 days after your return from your stay.

Other travel arrangements i. Sightseeing tours

Special conditions If special booking conditions apply to certain tours, you will be informed at the time of booking of the applicable cancellation policy. 

For tours with no special cancellation policy, the cancellation fees charged shall be based on the period of time between the notification of cancellation and the start of the service booked.

Cancellations - Fees 0-48 hours before the start of the service booked: 100% of the price More than 48 hours before the start of the service booked: EUR 20.00

ii. Transfers and custom sightseeing tours

If you are travelling with babies and small children, it is your responsibility to ensure that you bring with you and install an appropriate child car seat in the vehicle booked. Failure to do so may result in the inability to provide the service and you will not be entitled to a refund in this case.

Cancellations and amendments - Fees 0-96 hours before the start of the service booked: 100% of the price More than 96 hours before the start of the service booked: EUR 20.00

In the case of amendments, 100% of the price will only be charged if the number of customers decreases.

Important information for sightseeing tours Tips are not included and are at your discretion.

Children, who travel free-of-charge, are not entitled to catering and must be seated on the lap of the accompanying adult if there are not enough seats available for them to have their own.

The suppliers of sightseeing tours reserve the right to exclude individuals from the tour if their actions or behaviour is offensive or disruptive to other passengers. Any further claims are excluded in this case.

The suppliers of sightseeing tours accept no liability for the loss of items that have been forgotten in vehicles or lost.

The information on hotel pick-up times and the duration of tours is only an approximation and may differ due to traffic conditions.

In the case of tours offering a hotel pick-up service: This service is available for the majority of the most important hotels in the city, but not for every hotel.

If the supplier cannot pick you up at your hotel, they shall suggest an alternative pick-up point.

The suppliers of sightseeing tours reserve the right to alter the itinerary or cancel tours at short notice and without notice.

If a tour has to be cancelled, then you will be offered at least one of the following options:

1. Take the tour at another time or on another date. 2. Take another tour. 3. Receive a full refund from Panorama Tours & Travel GmbH.    10. Complaints and third-party suppliers Any complaints regarding the hotel should be made to the hotel management as soon as possible during your stay and no later than one (1) day after you become aware of the subject of the complaint. If a satisfactory solution cannot be found, then please inform Panorama Tours & Travel GmbH in writing.   Although Panorama Tours & Travel GmbH takes reasonable steps to ensure that the descriptions published are correct, please note that this is only a booking service and Panorama Tours & Travel GmbH does not own or operate the hotels. PANORAMA TOURS & TRAVEL GMBH ASSUMES NO LIABILITY FOR ERRORS OR OMISSIONS IN THE HOTEL DESCRIPTIONS ON THIRD-PARTY WEBSITES. Panorama Tours & Travel GmbH reserves the right to change your hotel booking to a booking of at least comparable quality and you will be informed of any changes as soon as possible after they have been made. This right shall only apply to consumers insofar as it does not contradict the mandatory consumer protection provisions. No compensation for damages, with the exclusion of personal injury, will be provided in the case of changes due to slight negligence. In extreme cases, Panorama Tours & Travel GmbH may be forced to cancel your booking. In this case, you will be informed as soon as possible, and an immediate refund will be issued. Panorama Tours & Travel GmbH assumes no further liability towards you or your travel group. Panorama Tours & Travel GmbH shall make every effort to ensure that any discount vouchers issued may be redeemed at any time. However, we grant our supplier partners the right to change the conditions of the voucher or to withdraw the voucher at any time and without prior notice. This is a rare occurrence. However, please note that the voucher should be valid but that this cannot be guaranteed.   Panorama Tours & Travel GmbH assumes no responsibility for delays or the non-provision of services due to circumstances or causes beyond the control of the Panorama Tours & Travel GmbH. Without placing limitations on the above statement, the following are understood to be the above-mentioned circumstances: Force majeure, outbreak of hostilities, riots, civil unrest, terrorism, revolutions, acts of government or authorities (including, but not limited to, the refusal or withdrawal of licenses or permits), fire, floods, storms, explosions, fog or bad weather, disease, looting, machine damage, interruptions or failure of supplies (including, but not limited to, electricity, gas, water and telecommunications), renovations at the hotel, strikes, lock-outs or boycotts, embargoes, and blockades.   Salzburg Panorama Tours GmbH and Panorama Tours & Travel GmbH assume no liability for damage or damage by viruses to your computer equipment or other property that arise due to the use or viewing of this website or the download of materials, data, text, images, videos or video recordings from the website. NEITHER SALZBURG PANORAMA TOURS GMBH AND PANORAMA TOURS & TRAVEL GMBH NOR A THIRD-PARTY PROVIDER OR SUPPLIER ASSUMES RESPONSIBILITY FOR INJURIES, LOSSES, CLAIMS, DAMAGES OR OTHER PUNITIVE, INDIRECT, INCIDENTAL OR CONSEEQUENTIAL DAMAGES OR THOSE SUBJECT TO A FINE (INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR SAVINGS) – REGARDLESS OF ANY CONTRACTUAL PROVISIONS FOR TORT, STRICT LIABILITY OR OTHERWISE – THAT ARISE FROM OR ARE CONNECTED WITH (1) THE USE OF THIS WEBSITE OR ITS CONTENT, (2) MISTAKES OR DELAYS INCLUDING, BUT NOT LIMITED TO, THE USE OR NON-USABILITY OF PARTS OF THIS WEBSITE FOR MAKING BOOKINGS OR ISSUING TICKETS, OR (3) SERVICES OR ERRORS ON THE PART OF PANORAMA TOURS & TRAVEL GMBH OR A THIRD PARTY PROVIDER OR SUPPLIER. PANORAMA TOURS & TRAVEL GMBH ASSUMES NO LIABILITY FOR EXPRESS AND IMPLIED GUARANTEES, INCLUDING SALEABILITY AND SUITABILITY FOR A SPECIFIC PURPOSE.   PANORAMA TOURS & TRAVEL GMBH ASSUMES NO RESPONSIBILITY FOR INJURIES, DAMAGES, LOSSES, ACCIDENTS, EXPENDITURE, DELAYS OR IRREGULARITIES ARISING FROM THE ACTIONS OR NON-PERFORMANCE OF A HOTEL, TRANSPORTER, COMPANY OR PERSON WHO PROVIDES THE SERVICES INCLUDED IN THE BOOKING.   You agree that the liability of Panorama Tours & Travel GmbH shall be limited to the higher of the following amounts in the event of claim for compensation: (a) EUR 1000.00 or (b) double the value of the original booking made with Panorama Tours & Travel GmbH. This right shall only apply to consumers insofar as it does not contradict the mandatory consumer protection provisions. Should Panorama Tours & Travel GmbH initiate legal proceedings against you to enforce the rights of the company afforded to them in these booking conditions, then the company shall be entitled to claim all necessary and reasonable legal and litigation fees from you and you affirm that you are ready to pay these fees. This includes all legal and fair additional compensation for which Panorama Tours & Travel GmbH may be eligible. The place of jurisdiction is Salzburg, Austria. Panorama Tours & Travel GmbH reserves the right to change these terms and conditions from time to time.   11. Liability of the tour operator   The operator shall exercise the due diligence of a good businessman to •    be conscientious in making travel arrangements, •    carefully select and monitor service providers, •    check the accuracy of all the travel services descriptions in this brochure, insofar as the tour operator did not declare a change in information for the brochure before the contract was concluded in accordance with section 3, •    and ensure the proper provision of the agreed travel services.   The operator assumes liability for any faults pertaining to the person entrusted with providing the service. If travel on a scheduled service is included in a journey or is included in addition to this and a corresponding ticket is issued, then this service is provided by an external provider. We do not assume liability for the provision of this service. The assumption of liability in this event is on the part of the company providing the service.   12. Legal basis in the case of service disruption   12.1 Guarantee The customer has a legal guarantee claim in the case of non-provision or inadequate services. The customer agrees that instead of annulling the contract or requesting a reduction in price, the operator may provide an adequate service or improve the inadequate service within a reasonable period of time. This may be remedied in such a way so that any deficiencies are fixed, or an equal or higher quality replacement service is performed with the express consent of the customer. It is therefore necessary that the service provider is informed immediately or the operator is contacted to remedy the situation.   12.2 Compensation for damages If the obligations arising from the contractual relationship culpably infringe the operator or their assistants, then the customer is obligated to compensate them for the damages arising from this. Insofar as the tour operator is liable for persons other than their employees, they shall only be liable in the event that they cannot prove that the damages were not incurred intentionally or due to gross negligence. The tour operator assumes no liability, provided there are no personal injuries, for items that are not normally carried unless they knowingly took such items into safekeeping. Therefore, we recommend that customers take their valuables with them. We also recommend that they store items in a proper manner. The customer shall endeavour to keep damages to a minimum. In particular, this means that they should report any complaints and claims immediately. If the customer fails to do so, this diminishes or annuls their entitlement to compensation for all other damages that would not have been incurred if the customer had made the report in a timely manner.   13 Notification of defects The customer shall notify the operator immediately of any defects. If the customer fails to notify the operator, they may be credited with contributory negligence and their claims for damages reduced. Any guarantee claims are not affected. A written affidavit from the person who received the complaint is useful in order to process any claims e.g. due to loss. The traveller's claims only become valid if they are not deemed to be at fault.   14 Assertion of claims   We recommend that customers write a written confirmation incl. any evidence, statements or witnesses of the non-provision or inadequate service in order to facilitate the assertion of claims. In the interest of the traveller, we recommend that claims are made immediately upon their return from the trip and directly to the organiser or via an intermediary travel agency as increasing delays and difficulties gathering evidence are to be expected.   15 Guarantee   The statutory guarantee periods apply.   16 Invalidity of individual provisions   The invalidity of individual provisions in the travel agreement do not affect the validity of the travel agreement as a whole.   17 Dispute resolution The EU has an online dispute resolution platform (ec.europa.eu/odr). Panorama Tours & Travel GmbH decides on their participation in dispute resolution on a case-by-case basis. If you have any questions regarding dispute resolution, please contact Mag. Stefan Herzl at [email protected].   18 Applicable law and place of jurisdiction   Austrian law applies exclusively to contracts not concluded with customers and to the exclusion of the rules regarding the conflict of laws. The place of jurisdiction is the relevant competent court for the city of Salzburg, Austria. The place of performance is 5020 Salzburg, Austria.   19  Price changes and corrections   We reserve the right to make price changes up until the time of booking at your travel agency. We reserve the right to correct printing errors and obvious calculation errors without notification. All information subject to change without notice.   20 Passport, visa and health requirements   It is assumed that a valid passport is required for travel abroad. The operator will inform the customer of the respective additional passport, visa and health requirements and, on request, provide information on foreign currencies and customs regulations insofar as this can be obtained in Austria. The customer is responsible for compliance with these regulations.   21 Travel agency regulation (safeguarding customers’ funds in accordance with the EU directive)   The registration number for Panorama Tours & Travel GmbH is 1998/0285. The company is registered in the organiser's directory with the BmfwA (Bundesministerium für Wirtschaft und Arbeit - Federal Ministry of Economics and Work) and is part of an insurance pool in accordance with the provisions in § 9 para. 6 of the RSV (Reisebüro-Sicherungs-Verordnung - Travel Agency Regulation) In the case of insolvency, all claims for loss of claims must be made to Europäischen Reiseversicherung AG within eight (8) weeks of the insolvency occurring.