are trips ahoy legit

Weed-Spiked Cookies That Look Like Popular Brands Stir Controversy in NY

Because of a legal loophole, the weed-spiked snacks like "double stuff stoneos" and "trips ahoy" — whose packaging and cookies themselves look strikingly similar to the well-known treats — can legally be sold on store shelves, by pei-sze cheng • published june 24, 2021 • updated on june 24, 2021 at 10:26 am.

They may look like the real deal, appearing to look like standard bags of Oreo or Chips Ahoy cookies — but a closer look reveals that some snack foods being sold on Long Island are anything but run-of-the-mill treats.

Instead, the cookies are infused with marijuana, and are sold in packages that some officials claim pose a danger to children, as the "Double Stuff Stoneos" and "Trips Ahoy" look nearly identical to the grocery store staples. And because of a legal loophole, the weed-spiked snacks can legally be sold on store shelves.

Local leaders are working to close that loophole. Nassau County lawmakers are taking aim at the THC edibles, with State Senator Todd Kaminsky saying that the makers are "clearly targeting children in a very dangerous way" with the misleading packaging. The cookies inside look virtually identical to the brand name ones as well.

"This is clearly designed in a way that targets young people," Kaminsky said. "Just an adult having this at their home, it's a danger to kids."

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Kaminsky and other Long beach officials are trying to get the substance Delta 8 banned in New York. It is currently legal to buy the hemp-based product.

"There was on call approximately two weeks ago, where an elderly couple (who are) used to using marijuana had used the Delta 8 product and had some violent illnesses from it," said Long Beach Commissioner Ron Walsh, who has had officer begin to crack down on Delta 8 products in the city, including stores that sell it.

Delta 8 has been banned in several states, with several others considering regulations. There is currently a bill that would ban Delta 8, but lawmakers are waiting to hear public comment.

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Cheektowaga police raid smoke shop, owner accused of gifting cannabis with sticker purchase

CHEEKTOWAGA, N.Y. (WKBW) — Boxes of "Trips Ahoy" and "Love Savers" cannabis-laced candies were among the thousands of bags of edibles and marijuana seized on Feburary 4th during a Cheektowaga Police raid of Shake N' Daze Green Vision Wellness on French Road.

Police say they executed a search warrant after an undercover detective managed to acquire cannabis products by buying a sticker and being gifted those products in return.

"Society doesn't accept this. This isn't a safe way to sell a drug, and it shouldn't be going on, so we're going to try and stop it," said Cheektowaga Police Chief Brian Gould.

Gould says the sales clerk wrote down the undercover detective's desired cannabis product on the back of a sticker, and then when it came time to check out, the clerk behind the counter slid the product into a drop-box labeled "gift."

"To me, that's a sale," said Gould.

Nicholas Hooper, 27, of Rochester, was arrested and charged with Unlawful Sale of Cannabis or Concentrated Cannabis, which is a violation.

But according to Erie County District Attorney John Flynn, the penal law does not restrict "gifting" cannabis as long as the amount is less than three ounces. He calls it a legal loophole. As a result, he is not prosecuting the sale charge, instead leaving it to a town prosecutor.

"It's clearly a scam. There's no doubt in my mind about that. The question, from my standpoint, is what am I going to do about this," said Flynn.

Flynn will, however, be prosecuting the case against David Zale, Shake N' Daze owner, who is charged with Criminal Possession of Cannabis, 1st, Criminal Possession of Cannabis, 2nd, and Possession of a Forged Instrument, 2nd. Flynn says he will take this case on because of the sheer volume of marijuana that was seized by police.

Zale's attorney, Phil Modrzynski, tells 7 News that Zale will plead not guilty when he appears in court in March.

"[Zale] believes it was an illegal seizure," said Modrzynski.

Chief Gould is committed to moving forward with the unlawful sale charge because he wants to send a message to other businesses taking advantage of this cannabis gifting practice, which is growing in popularity across the state.

"If you are selling cannabis in Cheektowaga, we are looking for you and we will be at your store with a search warrant one of these days," said Gould.

Gould calls it a public safety risk because the cannabis products being distributed are unregulated, and could easily get into the wrong hands.

"We have people going into these totally unregulated stores, buying a drug that they have no idea what's in it, that are definitely even marketed to look like candy and cookies and things that appeal to the young people in our community, parents might not even realize their kid is ingesting a drug. The packages are very similar to real packages," said Gould.

When officers descended on Shake N' Daze to execute the search warrant, Gould estimates at least 100 customers showed up to the store.

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Trips Ahoy! Original – 500MG – Chocolate Chip Cookies (2CT)

$ 30.00 $ 21.00

Out of stock

Trips Ahoy! 2CT 500MG Chocolate Chip Cookies: The Ultimate Cannabis-Infused Delight

Prepare to set sail on a deliciously euphoric voyage with Trips Ahoy! These cannabis-infused chocolate chip cookies are the perfect combination of indulgence and relaxation, designed to take your taste buds and mind on an unforgettable journey.

Each package of Trips Ahoy! contains two delectable chocolate chip cookies, and together, they pack a powerful 500MG of high-quality cannabis. This precise and potent dose makes them an excellent choice for both seasoned cannabis connoisseurs and those seeking a reliable and enjoyable experience.

But it’s not just about the cannabis; it’s also about the taste. Trips Ahoy! cookies are a symphony of flavors. With every bite, you’ll experience the rich and velvety sweetness of premium chocolate chips harmonizing perfectly with the buttery goodness of the cookie dough. It’s a taste that will transport you to a world of culinary delight.

Trips Ahoy! is not just about flavor; it’s about adventure. These cookies offer a convenient and discreet way to embark on your cannabis journey. Whether you’re looking to unwind, tap into your creative side, or simply find tranquility in the company of friends, Trips Ahoy! is your ticket to a memorable experience.

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'Trips Ahoy': Chicago alderman wants crackdown on synthetic THC treats marketed to youths

(WBBM NEWSRADIO) -- A Chicago alderman wants tighter state and local controls over synthetic THC products that are getting into the hands of young people.

There may be strict regulation of the manufacturing, sale and distribution of legalized cannabis products, but 2nd Ward Ald. Brian Hopkins says a loophole in a federal farm bill leave other intoxicating products unregulated.

Case in point: Products that are laced with THC derived from hemp and boosted through synthetic means and sold to young people at convenience stores and gas stations.

“This illegal, illicit industry has figured out a way to use hemp and artificially enhance the THC using synthetic additives and other things,” Hopkins said at a news conference Thursday.

Hopkins said the products are obviously being marketed to youths with packages that resemble popular snacks – for example, “Trips Ahoy” instead of “Chips Ahoy.”

Dr. Mariah Rahmandar, a specialist at Lurie Children's Hospital, said kids are getting high, and worse.

“Youth in our clinic have reported having a less relaxing high that seems to come and go quickly, feeling more forgetful or scattered, having headaches when they’re using and after they stop,” she said.

Hopkins is introducing ordinances to restrict the sales of these hemp THC products, and he wants state laws, too.

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Is trip.com legit? Why you should never use them in 2023 (or ever)

If you’re searching for flights through popular flight search sites such as Skyscanner, you’ll have probably come across trip.com.  Flights listed on their site are often significantly cheaper, sometimes even 50% cheaper than those listed in other places. The temptation to grab these tantalisingly cheap deals is understandable, but, if Internet searches are anything to go by, many budget travellers are asking themselves whether trip.com is legit, trustworthy, reliable or safe to book with . Having had an absolutely terrible experience with this company in July 2022, I’m here to answer your questions with some hard truths, and hopefully save you a lot of hassle, money and heartache.

TLDR: Never book anything with trip.com. They are absolutely the worst travel company I’ve ever dealt with. 

Here’s a little bit about what happened to me. If you’re asking yourself is trip.com legit or safe and just looking for straight answers to your questions, feel free to skip my horror story and just read the rest, though I assure you that you will be thinking twice about booking with them once you hear what happened to me (and others!).

Learn how to avoid travel pitfalls with these handy flight booking tips >>

Contents my trip.com nightmare is trip.com legit is trip.com legit for flights is trip.com legit for hotels is trip.com trustworthy is trip.com safe who are trip.com how can you contact trip.com how can you get through to a real person on trip.com’s annoying chat feature how can you get through to a manager on trip.com what other things can you try if you’re getting nowhere with trip.com conclusion have you had a bad experience with trip.com, my trip.com nightmare.

I booked a return flight on trip.com, as I was due to go to an important family event in California. The day before my flight was due to leave the UK, I received an email from trip.com saying my flight was cancelled by the airline . When trying to rebook travel through their website, I was told there were no available flights, although there were plenty of flights still going (including on their own site). UK / EU law states that if your flight is cancelled by the airline you have a right of being rerouted to your destination by any means necessary, or alternatively receive a refund. As I was supposed to go to a specific event, I wished to be rerouted.

I then found out that trip.com, even though they have a UK phone number, are actually a Chinese company . Dealing with their Chinese call centre was terrible – agents with poor English repeatedly giving me contradictory information about whether or not I was being booked on a flight, then insisting there were no flights available. They didn’t care at all that I  was going to an important event . When I asked to speak to a manager, they always said one wasn’t available, and if I insisted and refused to get off the phone, they’d get another agent, which I’m pretty sure was only pretending to be the manager, seeing as they had no additional authority or knowledge (but hey, at least they didn’t just change their voice and pretend to be the manager, like what happened to this lady when she tried to speak to one!). I was told I was being put on another flight, then when I woke up at 4am to go to the airport, had an email saying the airline rejected the request.

After spending several days trying to sort this out, I was eventually told there were no flights and forced to take a refund or lose my money . This refund would apparently come in “up to 14 working days” because of the airline. To cut a long (and horrible) story short, I missed out on the event I’d been looking forward to for many months, because they would not put me on another flight. I was left with no ticket and a vague promise of a refund that may or may not come.

Having left them one star reviews everywhere I could ( here and here , for example)  they offered to “expedite” my refund request so that it takes up to 7 working days (how? I thought the airline made that impossible? Hmm) and offered me $50 in site credit as compensation, which is absolutely insulting considering they ruined my trip with their incredibly poor customer service . They keep insisting it’s not their responsibility to reroute me if the flight is cancelled and seem to think I should be grateful that I am even getting a refund.

As of today, I am not even sure the refund is really coming, as I only have their word that it’s on its way.

As far as I am concerned, booking through them does not negate my legal rights, which, since the flight was due to leave from a UK airport, mean I have the right to be rerouted by any means necessary to get to my destination in time. Having booked through them, I couldn’t go directly through the airline, so it’s up to them to ensure my legal rights are upheld. I believe they broke the law by refusing to reroute me when I repeatedly and clearly stated that was what I wanted.

But regardless of whether they broke the law when they refused to reroute me or were unable to do so because of constraints placed on them by the airline (which is what they are claiming), the bottom line is that I booked through them and was therefore denied my legal rights . Reading the many many bad reviews they have on sites like Trustpilot  , Sitejabber , and others, it seems like I am far from alone. At least I wasn’t stranded abroad because of their screw up like this person , or had my flight changed to another country without my consent like this one ! Still, my summer plans have been absolutely ruined because of their awful customer service .

I should also note that Trip.com have also repeatedly ignored a subject access request from me. This is a legal requirement in the UK that states they have to provide me with the personal information they have on me if I request it. This includes recordings of any calls made to the customer service centre, including the one where I repeatedly said I did not want to cancel my flight and wanted to be rerouted.  

( UPDATE: 8 days, several calls and dozens of emails later, I was finally provided with the details on how to get my information out of them as per my subject access request. This happened after I emailed Skyscanner’s CEO , which got this handled by Skyscanner’s customer service manager. After emailing their data compliance people I was told I’d get an answer within one working day . It’s now been almost two weeks and I’ve heard nothing back . Meanwhile I was being offered more compensation, but still not what I asked for, which is the equivalent of a flight to my original destination. trip.com then basically disappeared and stopped answering my emails , even though I’ve asked for an official response if the insufficient offer of compensation they’d made is their final offer.)

Eventually, after chasing Skyscanner again, I got a reply and some compensation. It basically took me over a month of constant hassling and going on a bad PR rampage to get it, and it was still less than what I thought was fair.

After my terrible experience and the resulting research I did, I am now able to answer some of the most common questions about trip.com,  including things like “Is trip.com legit?”, “Is trip.com safe to book with?” and all those other questions that show people are not quick to trust this company. So…

Is trip.com legit?

The answer to this depends on what you mean by “legit”. trip.com is a real company, though in practice they may as well be a scam . The experience myself and many others have had with them often ends up being out of pocket, with no flights , wasting whole days trying to get anywhere with their agents, having to spend hundreds and even thousands of dollars or pounds to get to your destination, being stranded or having to give up on your holiday.

Is trip.com legit for flights?

Absolutely not. If your flight gets delayed, cancelled or is otherwise affected by the sort of issues that are now happening all the time you may well lose your money and not have a ticket . Trip.com may refuse to refund you the money or hold onto it for months or even years.

Is trip.com legit for hotels?

I’ve never booked a hotel through them (and never will), but reading people’s reviews, it seems they are just as bad for hotels as they are for flights . They often forget to notify the hotel of reservations , leaving people stranded and their site doesn’t update when hotels are closed down or are full, meaning people can turn up in the middle of the night with nowhere to stay. If you book with trip.com you are gambling away your money and potentially also your safety .

Is trip.com trustworthy?

In my opinion: absolutely not . Trip.com is based in China. Nothing inherently bad about that, but they do seem to have very poor customer service standards and don’t always understand or uphold the law in the countries they serve.

Paying trip.com and getting a confirmation from them   doesn’t mean you will fly . Sometimes they fail to pass your payment to the airline , meaning you don’t actually have a ticket. Check out this review for one of many examples .

If anything goes wrong with your booking (which is likely in this climate of delays, cancellations, strikes and other travel disasters), you will not be looked after by trip.com . They plaster their website full of “guarantees” and talk about “peace of mind”, but these are just for show.

For example, the first time I tried to book a flight through them, they sold me a “price freeze” for £9 to lock the price of the flight for 12 hours . After just two hours I got an email saying there were “no more flights at that price” . So what did I just pay for? Thankfully I got a refund for the fake price freeze, but in hindsight that should have been a red flag not to believe anything they say. Here’s another person this happened to , making me think this is not a freak incident!

Others have been less fortunate. Take this guy , for example, who paid for a refund guarantee , only to discover he’s wasted his money when he actually needed the refund. This is just one of many bad reviews people in similar situations have left trip.com

Trip.com agents are trained to get you off the phone no matter what . I was repeatedly told things were going to happen and I would get an email about it, but then either an email never came, or I got one saying the exact opposite.

Is trip.com safe?

It is absolutely not safe to book with trip.com. They are not members of any trade associations (at least in western countries like UK, USA, CA and EU countries), they are not ATOL protected . If anything goes wrong, you have nothing to protect you from the consequences. And things do go wrong all the time. Their agents make a lot of mistakes and won’t rectify them , or at least not in time for you to catch your flight. They hold onto your refund from the airline for weeks or even months if you are issued one . They make changes to flights without telling you and won’t refund the money if you can no longer travel as a result. And worst of all, sometimes they tell you they’ve issued your tickets, but don’t confirm with the airline , so you never get to travel at all!

Who are trip.com?

Trip.com, formerly Ctrip, are a big Chinese travel company . Trip.com group now own a lot of travel websites, including budgetair, cheaptickets and others , some of these are owned through a company called Travix, which trip.com also owns. Most importantly, they also own Skyscanner , which in my opinion is one of the reasons why it’s no longer a trustworthy site. Skyscanner pushes trip.com and their properties all the time, giving them prominent placement and creating a false sense of security for visitors. I only booked with trip.com because I found them on Skyscanner and thought they were a trustworthy company. Don’t make the same mistake I (and many others) did. Avoid booking with trip.com.

How can you contact trip.com?

If you’re trying to contact trip.com then perhaps you are already having a problem with them, in which case, I’m sorry. If you google “trip.com contact number” followed by your country, you should be able to find their contact number. However, in my experience, going through to an agent on the phone is no better than using their online chat. In fact, the online chat might give their agent the opportunity to cut and paste stuff into their translation software so they might understand you better. In my experience, there is no advantage to trying to use your voice to elicit any kind of response from them. Save yourself the hassle and use the chat service. You’ll get nowhere, but at least you can say you tried before getting to the next stage I will detail below.

How can you get through to a real person on trip.com’s annoying chat feature?

Trip.com’s chat (you can access it through their customer support page ) is designed to get rid of you rather than help you . As such, it will keep throwing crappy, useless answers at you rather than giving you the option to speak to an agent. To get to an agent, pick the relevant topic from their list, which should give you a bunch of questions and answers. Pick a random question to get the answer. If there’s no option to “consult an agent” at the end of that, click the “give feedback” at the bottom left. Make sure you click the “terrible” option to let trip.com know what you think of their crappy chatbot. As part of their automatic apology for their failure to provide a decent service, they’ll provide you with the option to speak to an agent. Click that and you will (eventually) be connected to someone in their Chinese call centre. Don’t expect any actual help, though!

How can you get through to a manager on trip.com?

To get someone actually dealing with you as a person, you’ll need to think outside of the box. Once you’ve tried dealing with their incompetent agents and gotten nowhere (and only then, sadly, because you have to give them a chance to do their job, even though they will ultimately fail), you can start making some noise on social media. The easiest way to get their attention is to give them a one star review on sites like Trustpilot or Sitejabber .  If you’ve downloaded their crappy app, you can also give them a one star review in the Apple or Android store, though the character limit is annoying and it’s harder for them to get in touch with you on there (still fun, though). Now sit back and watch the fake caring reply appear in all its poor Google Translated glory. Do not be fooled. Trip.com doesn’t care. But if you’ve provided your booking reference, you will hopefully get an email from (supposedly) a “customer success manager” you can deal with. Make sure you give them details of your booking or they won’t be able to contact you.

If you have a Twitter account, you can also tweet trip.com on there with your complaint. They will ask you to message them your details for them to contact you.

Personally, I prefer Trustpilot and Sitejabber, because they will let you edit your review as many times as you want. I edited my review repeatedly to keep up with the developing situation and to refute their various lies.

Sadly, none of this helped me fly to my destination in time or receive adequate compensation, but it seems to have worked for some people looking for refunds, as some reviewers have changed their one star reviews to reflect the fact that trip.com have provided a refund / compensation. Maybe it will work for you.

In my experience, these are the things they respond to. For myself, I googled “trip.com reviews” and have been going through and adding mine everywhere, including on reddit threads. It might not make a difference to what happens in my case, but it sure as hell might save others from going through the same shit I did.

What other things can you try if you’re getting nowhere with trip.com?

If you’re not getting anywhere with them, you might also want to leave some bad reviews for Skyscanner (that is, if you found the trip.com flight through them). Their customer service agents are marginally better, plus the company itself is based in the UK. They will contact trip.com for you to ask them to look into issues, though there’s no guarantee anything will come out of it .

Many people seem to have had good results with doing a chargeback through the credit card . If you booked the flight on your credit card and trip.com won’t give you a refund you’re entitled to, you can ask your bank or credit company to do a chargeback in many cases.

Other people seem to have had some luck contacting airlines directly when trip.com wouldn’t help them, but your mileage may vary with this one. The airline may well refuse to deal with you, because you have booked through a third party.

Trip.com are an awful company and no one should book with them ever . They should really go out of business for being this bad, and if there was justice in this world, they would. My advice to you is to always book directly with the airline if you can afford it. If you can’t afford it (which nowadays with crazy flight prices may well be the case), book with a company that’s based in your own country and is a member of reputable local trade associations you can turn to if anything goes wrong and the company misbehaves.

Have you had a bad experience with trip.com?

Feel free to comment below and tell your story. If you want to link to your reviews elsewhere, you are more than welcome to do that as well.

You are also more than welcome to let me know if you were considering booking with them and have changed your mind as a result of reading this post.

If you’ve had the misfortune of dealing with trip.com, you have my sympathies. I hope this page helps in some way for you to get the refund and compensation you deserve from these outright scammers.

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25 thoughts to “Is trip.com legit? Why you should never use them in 2023 (or ever)”

I was just about to book a flight to Spain through them but then I saw your initial post about how terrible they were. Thanks for saving me!

I was about to pay them for my flight but my payment failed since they were not accepting my card for some reason. As you mentioned in your article, the customer person was useless as usual. Thankfully, when I opened twitter and searched for TRIP, i came accross this article. All I could do is thank you for writing this piece. I’m getting rid of this application straightaway. Will pay extra bucks but will get the tickets booked for elsewhere. Thanks again.

Thank you for letting me know! I’m so happy to have helped protect you from this awful company.

Looks like I just dodged a bullet. Thanks for sharing your experience, I’ve not travelled in a while and it can be so hard to figure out who are reliable travel companies and who are not. I won’t be using Trip.com and I’m sorry you had such an atrocious experience with them.

I have a similar experience. I had to purchase 4 different flights to Barcelona, all cancelled at the last min in the same week. The last booking I made i didn’t get a cancel notification but when i got to check in they said i was not listed and never was issued a ticket. I was at the airport for hours, the flight departed and I got an email saying to book the same flight for the next day but it was sold out. I did get the refund and they told me since there were no longer any non stop flights JFK to BCN and the price went up significantly that it would be fine to book any flight with another airline. I made sure to call 5 different agents to make sure that this was ok, ALWAYS GET AN EMAIL. They assured me that they had spoken to their manager and that there were notes on my account saying i was good to buy this expensive flight. The next day I was happy and positive I was getting on my flight so I called back to make sure that everything was ready only for them to tell me that they can no longer pay me the difference of my flight and that I am not eligible to cancel. This flight was 1,613.80 economy flight leaving from the same airport JFK, the only difference was that it had a stop in Frankfurt. Her solution was to buy ANOTHER flight from LGA…..a diff airport, I would have been tricked again due to it departing from another location. I have been trying to get this taken care of since June and all the agents keep telling me is that they will issue a ticket with their dispute team but I am stuck with a charge for a flight I was told to buy and never used after I realized I had been scammed. I had to buy a whole new flight the next day for $900 to get to Spain and Chase has not done anything to help me even though this is a fraudulent site. I have called back recently and the agents keep telling me to drop my disputes with the bank and they will refund me but when i tell them i want it typed out in an email they say that it is not possible. I have recordings of these misleading agents but banks cannot legaly use them. I thought it was a safe site because it is linked to sky scanner and PayPal but they know what they are doing and get away with it. Do NOT book on this site I am still dealing with this 4 months later and it will ruin your trip.

Wow. The more I read about these shysters, the more disgusted I am. Seems I got off lightly compared to so many others.

I was about to book a hotel on there, which is $200 cheaper than anything else I could find on any other platform. But, I am always wary of booking anything through new or unknown websites to me, so I did some research and found tons of bad reviews and no good reviews. This wasn’t the first bad review of them I found, but yours and everyone else’s reviews do help. They saved me from potentially losing over $800, so keep it up, please!

I just had in the last 3 days a most unhelpful , frustrating horrible experience with trip. com . I will certainly NEVER ever book with them again . It cost me 3 days of vacation and precious time , that I would rather have wanted to spend with my friends

I visited my daughter in Mexico and she vooked our flights through Trip.

We flew from Ottawa to Cancun and then had a connecting flight in Cancun to Mexico. Our first flight was late by almost 2 hours so we were unable to make the second flight from Cancun to Mexico. We had to stay a night in Cancun at a hotel and rebook with another airline the next day. That added up to 850.00 $ along with the cost of the original flight.

I have been arguing with them for weeks to get the refund for the second flight, which will not make up for the cost of rebooking but it is something at least. They kept telling us that the airline said there was not a 2 hour delay in the flight. We sent them screenshots of the arrival time of our flight at the airport and other additional information supporting the delay but they kept saying that the airline had not updated their system with thise times. They told us not to contact the airline about it, which of course means I did.

After I did contact the airline and sent them the proof we had of our arrival time in Cancun with a request that they update their information my daughter was partially refunded for the flight we missed. I say partially because the have not refunded us for our baggage as of yet. They are telling me that they do not refund baggage expenses. We requested they refund our baggage as well. We would have not payed for baggage without booking a flight. They are connected. Right now we are working on a method of refund. They are telling us because they have to do this manually they need our banking information. I told my daughter to refuse to do this and insist.on a refund through her.credit card, which is where all her other refunds have gone.

My return trip from Ottawa to Cancun was cancelled by the airline. I did not bother booking another one through trip. I vooked it through an airline directly. It took a while to get the money back from trip for this flight as well.

This has been the worst travel experience that I have had. I will never use Trip again. I would have rather paid more instead of being faced with additional costs at the last minute. There also would have been less frustration and time waisted contacting them and the airlines. It was not a good start to a vacation 😕

We booked a trip to NZ from Dublin via USA as it was far cheaper to take the route. We had to change our flights due to vaccination status for USA and we’re on attempt 4 of trying to do this. I wish we had never booked with trip.com every ‘travel consultant’ you ring and speak to will book the flight you request however you’ll get an email a few hours later saying that request has been cancelled due to no flights being available. It’s extremely frustrating and the time delays on trying to book a holiday is ridiculous.

Can absolutely confirm @Trip is a scam. Upon payment for an RT flight (second leg from India) I received an email confirmation saying “Your tickets are on the way to you”. None came. I started on Twitter and 2 days ago by emailing them demanding full refund. I received a canned reply telling me I can pick up my E-tickets at the airline counter. That was the first time I was informed that it is an E-ticket. Told them they did not answer my email upon which they (of course another person) pointed me to an email I had received after I changed the date of the return flight. “In your email you will find your ticket”. There is none in the email. Still working on it …. and will shortly contact consumer protection my country. Some details I found: Skyscammer (they use the name Skyscanner) is owned by Trip and Trip is in joint venture with TripAdvisor. Go figure.

BTW, an E-ticket would be an absolute no go for me because of the validity of 72 hours of a PCR test.

Here is a follow-up. It gets even better. I have been communicating by now with three girls of the Trip Customer Bullshitting Department. More entertainment from scam house @Trip Flight was on Jan. 30, 7:10 am local time. Trip sends email ‘Booking confirmation’ on Jan. 30, 10:01 am local time. Time diff. btw. two countries 4 h 30 min. !! Distance btw two countries 4,200 miles! That makes it 2:31 pm at the place of the fight departure.

Nuthouse @Trip doubles down.

Email from Jan. 30, attached PDF states Return flight February 5! Email from Jan. 18, Flight change confirmation for Return flight March 5!!! Of course they charged money for the change.

I requested the confirmation of the company address and name of Managing Dir. and his/her email address. 3 times! This is when they finally responded to that request. Before they continued sending me the flight details and would be happy to help… yadayada.

“I under stand (sic) that you need the name of the director and his/her email address.

Unfortunately, we cannot provide this information, but I will be more than happy to help you, if you have another questions (sic).”

I have just contacted the police in Frankfurt, Germany. (sorry, it’s in German) The essentials: You can not find a phone number of Trip Germany in Frankfurt on the internet. The phone number on the Help page (069-….) connects you with their call center in Egypt. The 800 phone # in the Impressum has been switched off.

Guten Tag bei der Polizei in Frankfurt,

Ich hatte am 16. Jan. 2023 einen Flug bei Trip.com gebucht und erhielt an diesem Tag eine Email von Trip u.a. mit diesem Text:

“Ihre Tickets sind auf dem Weg zu Ihnen Liebe(r) xxx, Vielen Dank, dass Sie sich für Trip.com entschieden haben. Die Zahlung für Ihren Flug ist eingegangen.”

Ich erhielt nie Flugtickets zugesandt.

Hier ein Artikel “Is trip.com legit? Why you should never use them in 2023 (or ever)”.

Am 29. Jan. kontaktierte ich hierzu Trip und erhielt ausweichende Antworten. Am 1. Feb. bat ich dann um Bestätigung der Firmenadresse und den Namen des Managing Directors sowie dessen Emailadresse.

Nach drei Anläufen kam diese Antwort:

“… Regarding your flight from Delhi to Kathmandu round trip [xxx], I under stand that you need the name of the director and his/her email address.

Unfortunately, we cannot provide this information, but I will be more than happy to help you, if you have another questions…”

Laut Northdata ist die Adresse:

Trip.com International Travel Germany GmbH Taunusanlage 8, c/o WeWork, D-60329 Frankfurt a. Main

Ich kann nirgends auf dem Internet eine Tel. Nr. finden.

Die Tel. Nr. hier (link) führt zum Call Center in Ägypten.

Die 800er Tel. Nr. im Impressum ist abgeschaltet.

Können Sie vielleicht eine Tel. Nr. herausfinden?

Herzlichen Dank im Voraus. (signed)

I think I found out your post pretty. Actually, I am having the very same issue you have,right now. I booked the ticket on trip.com about a month ago for the flight which I will be taking in next few weeks and just last week, I am informed that the flight is cancelled by the airline. When I desperately reached out to them, they replied that there are no more flights flying in the entire week and next week. I told them I am ok with different airline to connect since I cannot miss my flight for urgent meetings. Even so, they keep saying they cannot arrange it as they are just ticket selling agents and can do nothing more. I mean why the heck I am booking through them if they cant take any responsibilities at all. I talked to several agents through customer service but no one makes effort to help. They said they cannot do a thing to help me, even if I apply for refund, it is not sure for that is decided by airline. When I asked them to check with airline for me to arrange a replacement (ultimately the airline cancelled the flight based on what trip.com said), they replied airline say cannot and they dont give me the contact or not even the name of the office the airline when I said that I will reach out to the airline myself. Now, I am trying my very best to reach out the airline directly and seek help. Some of my friends from the industry said the responsibility lies with the ticketing agent but trip.com does not even bother to have consideration for the customers. So, fo fellow travelers, make no mistake. Dont ever use trip.com and please let your society know about it. Fraud like this company should not exist in our society and I sincerely do not want any more person to face this shitty experience.

I just gave a 1-star review on TrustPilot UK about Trip.com and the Hong Kong Regal Airport Hotel. I had to change my travel plans and need to go back to London earlier. i made a request to cancel one night of hotel reservation at the hotel booked through Trip.com. I called the hotel which said I had to t go through Trip.com. The advisor at Trip.com did not ask me for any reasons and replied “We tried very hard but hotel has strict policy…”. I then emailed my reasons and produced a new flight electronic ticket. Same reply. Total waste of time and space! Didnt know Trip.com was the successor to CTrip. Avoid at all costs!!

Hi there I have very similiar horrible experiences with trip.com. I had to book ticket to HK last year July and due to issues at the airports my flight got cancelled by trip.com. Subsequently I immediately cancelled my hotel in HK (quarantine hotel) in order to receive my refund on time and also requested for a refund at trip.com. But then a couple of days later, they booked me on another flight without my confirmation and I sent them emails/called telling them that I did not confirm and that I want my refund back because the time would have been conflicting with my quarantine hotel dates and anyways I cancelled my hotel! They refused to send me refund and customer services is absolutely useless and ignoring me even though at one time they even admitted that they made a mistake! So I got my lawyer to contact them, its now been nearly 9 months and they are refusing to give me a compensation or refund! My ticket cost me 1760EUR! From what I am reading I think i have no hope to get my money back 🙁 Unfortunately it is difficult to sue them because they have no office here in Germany (only postal address and they are not responding to my lawyers official letter) My lawyer cant help me either besides using the same stupid customer service email address.

but I will try skyscanner, this is a helpful tipp. Cheers

Anybody who would ever think of booking via trip.com DON’T. You will lose your money if things dont go as planned!

Wow! What a terrible company. I don’t know how it works in Germany, but in the UK you can take a company to the small claims court and if they don’t show up, then you win by default. Maybe it’s the same in Germany? Though I guess if it were, your lawyer would know about it and tell you. In the UK they would get the official letter with the court summons and then the court date happens with or without them. You win the money and costs if they don’t bother replying, which I’m guessing is what would happen in this case.

Having an absolute nightmare with trip.com. Booked flights for a wedding costing £3045 to find out by chance my flights were non existent. I received a call at 6am from trip which made me suspicious so I called the airline directly who said there was a booking for me however it had since been cancelled. Qatar airways would not give anymore information due to booking with a 3rd party. Trip denied all knowledge. “No ma’am everything is fine, I don’t know why they would give that information”. Currently 2 months down the line with zero help from trip and my credit card now maxed from adding more flights. I have a charge back ongoing with my credit card provider but I am now receiving very threatening emails from trip. Upon look through any correspondence from them. My flights weren’t “paid” till 5 days after my transaction, no word of a cancelled flight and I have 5 different reference numbers. I would strongly recommend no one books with them. This experience has truly knocked me ill.

What a nightmare! Good thing you can do a chargeback. Let them work it out with the credit card company. I guarantee you it’s not the first time they’ve had a chargeback. And the more they get those, the more at risk they are of not being able to work with the credit card companies!

wished that I have read your post earlier. My flight got cancelled due to weather and it affected all my subsequent flights. I decided to follow their prompt to rebook my flight, and was charged ~$700 for that. After that, it turned out that the other part of the flight couldn’t get rescheduled. As a result, I had to cancel the already rescheduled flight, which cost me another ~$700. In total, I lost $1400 rescheduling fee to Trip.com for nothing.

All their customer service cared about was to say “policies say so” that they couldn’t even explain what those policies are.

Worst travel company that I’ve dealt with.

We have had the worst experience ever in our lives with trip.com. Our business class airfare has essentially doubled because we had to change dates. Now we are stuck in France because of flight cancellations affecting planes using Heathrow due to a fault with the air traffic control system and trip.com again want to charge us thousands of dollars to change our booking dates which we have to do because we can’t get from France to Heathrow to connect with our flight back to Sydney.

Thank you for your information here. I will be writing on social media warning people never to book through trip.com. EVER!!!

Trip.com is really big scam bullshit I have a terrible experienced first time entire in my life we booked round trip from Sydney to Manila we booked September 17-23,2023 then we paid it I received an email my booked it was September12–18,2023 so I panic I cancelled straight away this is really bullshit I chat how many hours from the bullshit agents and their always repetitive and same explanations and words I said I want to talk from who’s asshole manager are in charge I have my contact number agent always telling their expedite my refund I said I want my money back that’s the only savings that I have no conscience no shame no fear from God their trained wisely their fucking asshole employee how to deal with the customer when I research about their reviews and complaints mostly are really bad their big scammer I’m asking all the time my money back they said had a time frame processing for this and their always sending about my refund application number I’m really frustrated until now I don’t have a job and that asshole trip.com that I encounter it’s really bad

I am a travel agent and wanted to test Trip.com however what I found out is very interesting

1) not bonded 2) They use fake photos to sell hotel rooms 3) there Chatbot over takes live Chat with agents 4) the are not booking directly with airlines they have to use 3rd parties 5) when you catch them cheating and over charging. Including not paying for baggage you pay them for they lie and lie and lie. 6) they have even cancelled a used airline ticket.

I have all the proof including the emails and chat records. Showing their issues and they dont care. Why should they as people have paid them. And when you go to your bank and do a charge back they get upset and start crying to you about the interest.

As for the Hotel industry ask most of them they dont like dealing with them. I can give you a list of them too

They just completely ruined two of my flights- always book through the airline, do not trust this company

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Trips Ahoy Chocolate Chip Cookies : 1,000 MG Delta 8 THC

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TRIPS AHOY! Original Hemp Infused Chocolate Chip Cookies are the edible your taste buds have been waiting for. Each cookie is expertly crafted and baked to have the perfect amount of crunch and kick. These crispy chocolate chip cookies are loaded with lots of real chocolate chips. Choose to have your cookies infused with Delta 8 THC or CBD. Each package of Trips Ahoy consists of 4 individual cookies totaling to 1,000 MG.  Enjoy the comforting taste of these classic cookies that are sure to become a household favorite. Make lunches at school or work more exciting by including Mary Jane’s Bakery Co. TRIPS AHOY! chocolate chip cookies, or grab a pack to prep for a party or gathering. Regardless of the occasion, these hemp infused cookies make any simple treat or dessert come to life. The vacuumed sealed tab makes this  package of cookies easy to open and close for convenient storage.

• One (2) Count , package of TRIPS AHOY! Original Hemp Infused Chocolate Chip Cookies
• Your Choice Between Delta 8 THC Or CBD
• 1,000 MG Of CBD Oil Or THC Oil Per Package
• Snack cookies loaded with real chocolate chips
• Baked to have the perfect amount of crunch
• Enjoy these TRIPS AHOY! cookies as a treat at school, work or home
• Perfect for sharing with friends and family or enjoying on your own
• Enjoy these Chips Ahoy cookies at school, work or home

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Trips Ahoy Chocolate Chip Cookies : 1,000 MG Delta 8 THC

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TRIPS AHOY! Original Hemp Infused Chocolate Chip Cookies are the edible your taste buds have been waiting for. Each Trips Ahoy Cookies are expertly crafted and baked to have the perfect amount of crunch and kick. These crispy chocolate chip cookies are loaded with lots of real chocolate chips. Choose to have your cookies infused with Delta 8 THC or CBD. Each package of Trips Ahoy consists of 2 individual cookies totaling to 1,000 MG.  Enjoy the comforting taste of these classic cookies that are sure to become a household favorite. Make lunches at school or work more exciting by including Mary Jane’s Bakery Co. TRIPS AHOY! chocolate chip cookies, or grab a pack to prep for a party or gathering. Regardless of the occasion, these hemp infused cookies make any simple treat or dessert come to life. The vacuumed sealed tab makes this  package of cookies easy to open and close for convenient storage.

• One (2) Count , package of TRIPS AHOY! Original Hemp Infused Chocolate Chip Cookies
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• 1,000 MG Of CBD Oil Or THC Oil Per Package
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While cruising the Caribbean is still on hold, many all-inclusive resorts are open throughout the Caribbean and Mexico, and have taken remarkable caution in making sure they are operating safely for everyone.

Awesome Testimonials

Our family vacation was better than I envisioned. All the connections, reservations and guided tours were flawless. The weather was perfect and the food was great. I will always remember the water taxi ride to our hotel in Venice on the Sunday morning of our first day. C Dunston

Mary Lou is the only travel agent we will ever use! She put a trip together for us to Peru and Bolivia and we could not have been more pleased! She knows what she is talking about, is a true professional, and is dedicated to ensuring that her clients are satisfied. Professional, works hard, and loves what she does B and P Boxter

Had a great trip to Italy. The weather was not on our side but it did not stop us from doing anything. Walked 33 miles over the 5 days! Lots of history...tours were great... top of the Duomo was beautiful. Had lots of pasta and a lot of laughs J McCarthy

Kilvington Grammar School charged by WorkSafe over death of diabetic student Lachlan Cook on 2019 overseas trip

A Melbourne school and an adventure travel company have been charged following the death of a student on an overseas trip in 2019.

Sixteen-year-old Lachlan Cook suffered diabetic ketoacidosis, a serious complication of type 1 diabetes, while on a school trip to Vietnam.

He died in Melbourne's Royal Children's Hospital after an emergency flight home.   

WorkSafe has charged Kilvington Grammar, a private school in Melbourne's south-east, for "failing to ensure that persons other than employees were not exposed to health and safety risk".

"WorkSafe alleges the school failed, so far as was reasonably practicable, to reduce the risk of illness or death to diabetic students on school trips," it said in a statement. 

The company that organised the trip, Wold Challenge Expeditions Pty Ltd, faces three charges of a similar nature. 

The matter will appear before the Melbourne Magistrates' Court later this month.

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• Solar Eclipse 2024

Helpful Tips for Planning Your Solar Eclipse Trip

T here are few natural phenomena that can evoke the same emotion of a solar eclipse . Around the world, myths and legends have developed to explain the rare event, which happens when the shadow of the moon blocks the light from the sun, causing a period of temporary darkness in the middle of the day. In ancient China, eclipses were said to signal that the sun was being devoured by a dragon, while in South America, subjects of the Inca Empire believed it signaled the sun god’s anger at the world.

On April 8, 2024, those in Canada, the U.S., and Mexico will have the opportunity to view a total solar eclipse for themselves. TIME spoke to veteran solar eclipse travelers for tips, so that anyone planning a solar eclipse trip can get the most out of the experience.

What to consider before you embark on a solar eclipse trip  

Travel to the path of totality.

Most places on the eclipse path will only be able to experience a partial solar eclipse, where the sun is not completely covered by the moon. Many people assume that might be enough, but to really experience what a solar eclipse feels like, you should travel to the path of totality, where the sun is 100% covered. “A partial eclipse is not an eclipse. It really does not come close. You need to be in the path of totality to really experience it,” Paul Bryans, a project scientist at the National Center for Atmospheric Research, tells TIME.

To check if a location is in the line of totality, you can use this map . Places within the line of totality are shaded in the darkest shade of red.

Read More: How Cities Around the U.S. Are Celebrating the Eclipse

Weather conditions

Another thing to think about when considering where to travel for a solar eclipse is the weather conditions in different places along the line of totality. You might not get the full experience if it is cloudy outside. When there are clouds blocking the sun and the moon, the eclipse effects are much less dramatic. 

One way to avoid this problem is to choose a place along the line of totality with a high chance of sunny weather. For the eclipse in 2024, many of the places with the highest expected chances of sunny weather are in Mexico. If you would rather stay in the U.S. for the duration of the eclipse, many places in Texas are also expected to have good weather conditions. As a general rule for the 2024 eclipse, the further south along the eclipse line you go, the better your chances of good weather. “When you get to the northern parts, you have a much higher possibility of being disappointed,” Brian McGee, founder of Astro Trails , a company that leads solar eclipse tours, tells TIME.

Book accommodations and tickets in advance

Every expert TIME spoke with warned about how quickly accommodations and travel tickets sell out in places where the eclipse will happen. You can expect Airbnbs and hotel prices to go up dramatically for dates close to or during the eclipse. Transportation may also take way longer than usual. Traffic jams caused by tourists flocking into cities to catch the solar eclipse might make your travel time significantly longer so you should plan accordingly. During the 2017 solar eclipse, major traffic jams were recorded in Wyoming and Kentucky . The streets did not return to normal until approximately nine hours after the eclipse ended.

Whatever you do, make sure to arrive at your destination several hours before the eclipse starts. “It's going to be crazy on the day of the eclipse. So my advice to people is if they're going to travel, either by car or by airplane, do it early. Don't leave it until Monday, April 8,” John Gianforte, director of the observatory at the University of New Hampshire, tells TIME.

Read More : How Animals and Nature React to an Eclipse

What to consider during your solar eclipse trip

Protect your eyes.

During the build up towards the solar eclipse, many people like to observe the sun to watch as the moon slowly covers more and more of it. However, if you want to view this period of partial eclipse, it is critical to use proper eye protection. “The fact that there is an eclipse doesn't make it any more dangerous to look at the sun, but it makes people want to look at the sun,” says Gianforte. 

Regular sunglasses do not provide enough protection for observing the eclipse, but the American Astronomical Society has a list of eclipse eye protection suppliers that meet the international safety standards. If you already wear eyeglasses, make sure the solar filter is placed on the outside of your glasses. Similarly, if you are viewing the partial eclipse through a camera, you need to make sure there is a certified solar filter on top of your camera lens. These filters are designed to protect your camera and your eyes from the dangerous portions of the sun's radiation. Whatever lens you view the eclipse through, “the closest thing to the sun has to be the filter,” says Gianforte.

During totality, remove eye protection

A common misconception about solar eclipses is that you must keep your solar protection glasses on at all times. However, if you are in the path of totality and the sun is 100% covered by the moon, you can look directly at the eclipse without eye protection. The eclipse veterans TIME spoke with strongly recommended removing solar protection from both your eyes and camera equipment during the period of totality to truly take in the experience. “Once there's totality then you should absolutely take your glasses off and look directly at the sun,” says Bryans. “If you don’t do that you’ll miss a lot of the most interesting parts of it.” 

However, it is important to remember that for the 2024 eclipse, the period of totality will last for a maximum of four and a half minutes according to NASA . Make sure to check the exact timing of totality in the place where you are viewing the eclipse from, and immediately resume using solar filters right before the period of totality ends.

Read More : These Are All the Different Types of Eclipses

Observe your surroundings

One of the most fascinating things to observe during an eclipse is not just the eclipse itself, but also the way the environment around you changes. During the period of totality, you’ll be able to feel the temperature drop by about 10°F. Animals such as birds, cats, and dogs, may start to act differently as they grapple with the confusion of the sun suddenly disappearing in the middle of the day. You may even be able to see some brighter stars and planets when you look at the sky once the sun is covered up. 

What to consider after your solar eclipse trip

Journal about your experience.

After the eclipse, you may want to journal about your thoughts and feelings to help remember the experience and take in the beauty of what you just witnessed. Seeing an eclipse can sometimes cause people to feel overwhelmed with emotion, and journaling can be a good way to process those feelings. “It’s one of the most emotion-evoking natural events that you can see,” says Gianforte. “It’s like if you go to the Grand Canyon or Mount Everest… it's just hard to explain it. Everyone should, at least once in their life, see a total solar eclipse.”

Wait until the next day to travel back, if possible

Just as you may anticipate traffic jams on the way there, you should also expect similar delays on the way back. It’s a good idea to hang around an extra day since it could help you avoid congestion on the roads. 

More Must-Reads From TIME

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