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Need to Cancel a Cruise? Here’s Everything You Need to Know

If you find yourself in the unfortunate situation of having to cancel a cruise, you should know what to expect when the unexpected happens.

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No one can deny that you deserve that cruise vacation — but sometimes, life gets in the way. If you find yourself in the unfortunate situation of having to cancel a cruise, the best outcome is that the process is at least quick and painless.

Follow these tips and guidelines for canceling a cruise so you know what to expect when the unexpected happens.

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Canceling a Cruise: Where to Start?

Maybe it’s illness, injury, or your plans have simply changed. You need to cancel your cruise but you’re not sure how to go about it. Here are a few pointers to get you started.

How did you book your cruise?

If you booked through a third-party website, like Expedia, you won’t have much luck canceling directly through the cruise line. You more or less have to end the reservation where it began, and that is with the original booking method.

As soon as possible, contact either the cruise line, your travel advisor, or the customer service number of an online agency, depending on who has your reservation information.

Some cruise lines do require written documentation to accompany a cancellation. Be sure to inquire about these policies with the cruise line (or a travel agent).

Did you purchase travel insurance?

Remember that discussion about adding the insurance to your cruise? Now is the time to thank (or curse) your past self over whether you booked the correct travel insurance policy . There are different forms of cruise insurance, which cover various reasons for cancellation. But some full-coverage policies called “cancel for any reason” (CFAR) can help recoup nearly the entire amount.

Once your cruise is canceled, it’s time to read the fine print of your policy to decide how to file a claim and what you might be entitled to. If anything, these policies might help you cover the costs of any other related expenses of your cruise vacation, like canceled flights or hotel stays.

When is final payment due?

You might think that the most pertinent date to canceling a cruise is the sail date, but it’s also based on the payment schedule. Deposits made prior to a cruise line’s final payment date typically have a fully refundable option. When booking, some cruise lines do offer the option for a refundable or nonrefundable cruise fare. This means that if you booked a refundable fare and have to cancel, you will be reimbursed for any deposit made prior to the final payment date.

If you booked your cruise after the final payment date, the amount is due in full and harder to recover. Most cruise lines require full payment about four months prior to sailing. So unless you booked your cruise way in advance, the payment schedule might not be relevant to you anymore. In that case, it’s important to cancel as soon as you know you must. The amount you can be refunded does vary depending on how far out you are from the sail date.

The Exception to No Refund

One key exception to each cruise line’s cancellations penalties is the port taxes and fees associated with your cruise fare. If you don’t sail, any of those associated costs will be refunded back to you. You will also receive a refund for any optional prepaid packages or gratuities booked.

Careful if You Change Your Name

Booking a cruise as a honeymoon and not departing until after you are sporting your new married name? Be sure to notify your cruise line or travel advisor immediately of any name change on the reservation. Name changes to any cruise reservation are automatically considered a cancellation and will be processed as such without prior approval.

Is there still an exception for COVID-19?

The COVID-19 pandemic altered the entire cruise and travel industry over the past few years. So it follows that cancellation, refund, and insurance policies have also evolved to accommodate these changes. Unfortunately, at the time of publication, most cruise lines’ more generous refund caveats surrounding cancellation due to COVID-19 have ended.

There are still cruise lines that will award a full future cruise credit (FCC) to anyone who has to cancel due to a positive COVID-19 test. However, these decisions are constantly shifting. Thus, it’s best to contact your cruise line directly if you or someone in your travel party tests positive prior to your voyage.

It’s always better to stay home if you feel sick, rather than embarking on a vacation while under the weather and risk exposing others.

Is cancellation the same for all passengers in a cabin?

In short, no. The refund policy for third and fourth occupants as opposed to the standard policy for double occupancy might differ. Cancellation policies can also vary depending on whether you are booked as a solo cruiser in a single occupancy room or as part of a large group. Ask ahead so you know what these differences are in case you need to cancel.

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Timeline for Canceling a Cruise

Once you’ve paid for your cruise, you will likely owe a charge if you do need to cancel. The charge increases the closer you get to your sailing. These cancellation penalties vary by cruise line but typically follow a similar format. 

The first thing you will lose is your deposit amount if you cancel your cruise. Then, you will be charged somewhere between 25 and 100 percent of the cruise fare, depending on when you cancel. Some cruise lines offer no refund once you are within 30 days or less of your sail date. Others offer a slightly more generous 14 days or less benchmark.

While you might not always know that you need to cancel until closer to embarkation day , the general rule of thumb with canceling a cruise is to do it as soon as possible. Keep the cancellation timeline for your cruise line handy so you can be sure not to linger too long. Even the difference of a few days could mean a refund of 25 percent less.

The Longer the Cruise, the Harder to Cancel

To add insult to injury, canceling your dream 21-night sailing around South America will be more difficult than a short getaway to the Bahamas. Unfortunately, it’s much trickier to cancel a longer cruise itinerary than a short sailing. Most cruise lines offer different cruise penalty timelines, based on the length of the cruise.

How to Cancel a Cruise

Canceling through the cruise line.

Some cruise lines offer online portals for customer service or cancellation requests (and to help free up phone lines). But most people might feel more comfortable speaking to a representative on the phone about their reservation. These customer service numbers should be easily identifiable somewhere on the cruise line website or provided with your original booking.

If you are a member of a cruise line loyalty program, you may have a dedicated customer service number with theoretically less wait time.

All the terms and conditions about canceling through your cruise line can be found in the cruise ticket contract. Everyone is required to sign this contract when booking a cruise. Remember that some cruise lines require a written form of documentation to officially cancel your sailing.

It’s important to note that even if you are eligible for a partial refund, cruise lines are notorious for taking their time to pay you back. Some reserve the right to refund within 180 days. 

Canceling Through a Travel Agent

Travel agents are useful in guiding you to the correct sailing and snagging you some discounts or extra perks. But they are also beneficial when it comes to travel hiccups and even cancellations. If you need to cancel a cruise booked through a travel agent, contact the travel agent as soon as possible.

Even though travel advisors don’t have any special sway when it comes to getting you out of cancellation fees, they are responsible for correctly canceling your cruise. That means that instead of spending your own precious time on the phone listening to hold music, your travel agent will cancel the cruise on your behalf.

Because travel agents are paid a commission for any booking through the cruise line, there shouldn’t be any charge or penalty passed along to you as the customer when you need to cancel or change your cruise booking through your travel agent.

Canceling Through an Online Agency

In addition to any cruise line penalties, an online agency could charge you an additional cancellation fee. For example, Cruises.com automatically charges $100 for any cancellation in addition to a nonrefundable $24.99 processing fee. However, if you book a different cruise while on the phone, the cancellation fee could be waived.

Even if the cruise deal seems like a steal online, always read the fine print in the event you have to cancel or make a change to your reservation.

Canceling a Cruise with Travel Insurance

Before you file an insurance claim, you have to cancel your cruise, whether it’s through a travel agency or the cruise line.

Now that your cruise is officially canceled, it’s time to see if booking trip insurance was a worthwhile investment. As it turns out, many policies don’t cover canceling your cruise unless you’ve paid for a policy called “Cancel for any reason,” also referred to as CFAR . This type of travel insurance typically reimburses up to 75 percent of nonrefundable trip costs. The other nice thing is that you can book a CFAR policy within two to three weeks after making your first cruise deposit.

CFAR is generous in terms of allowing you to cancel your cruise for any reason without losing all your cruise fare. However, even this type of insurance has its limits. Policy holders typically need to cancel their trip within 48 hours in order to be able to file a claim. It’s much better than the 14 to 30 days that cruise lines require but does not account for night-before emergencies.

While CFAR can help you recover from your cruise cancellation, it costs about 50% more than the average travel insurance policy.

Cruise Line Cancellation Policies

Cruise cancellation policies do vary by cruise line. Here are a few examples to guide you in your quest to cancel.

Carnival Cruise Line

For cruises five days or less, the final payment date is 76 days prior to sailing. For sailings six days or more, final payment is due 91 days prior to embarkation. Deposits are refundable before then unless you book a fare or promotion like Super Saver or Early Saver.

From 55 days to 30 days prior to sailing on Carnival Cruise Line , the cancellation penalty is 50 percent of the total fare, or the standard deposit amount (whichever amount is greater). From 29 to 15 days prior to sailing, the penalty to cancel is 75 percent of your cruise fare. No refund is offered 14 days or less before the date of your sailing. This is except taxes, fees, port expenses, and any optional prepaid gratuities.

Read Carnival’s full cancellation policy here .

Celebrity Cruises

For cruises of five nights or longer, including holiday sailings and cruise tours, there is no charge to cancel with a refundable deposit 90 or more days from sailing with Celebrity Cruises.

From 89 to 75 days prior to sailing, you will be charged 25 percent of your cruise fare. 74 to 61 days out, the penalty is 50 percent of your cruise fare. From 60 to 31 days prior to your Celebrity sailing, you will pay a 75 percent cancellation charge; and with 30 days or less notice, you will not be granted a refund, with the exception of taxes, fees or fuel supplements. 

The cancellation timeline differs for Celebrity cruises lasting four nights or less.

Disney Cruise Line

According to Disney Cruise Line terms and conditions, reservations for Inside, Outside, or Verandah stateroom categories with restrictions are nonrefundable and nontransferable.

For cruises of six nights or more (excluding suites and Concierge staterooms), deposits are required from 119 to 56 days prior to your Disney cruise. After that, 50 percent of your cruise fare is due from 55 to 30 days prior to the sail date. You can still recoup 25 percent of your cruise fare from 29 to 15 days prior to sailing. But once you are 14 or less days from embarkation, you will not be issued a refund.

The timeline for cancellation penalties is slightly stricter in higher category cabins, like Concierge staterooms or suites. You’ll still owe half your cruise fare if you cancel 89 days out, and no refund is offered after 29 days. Conversely, Disney’s cruise cancellation policy is slightly more lenient for sailings of five nights or less.

Holland America Line

Holland America Line offers a Platinum Plan of travel insurance, available to residents of most states and territories. This plan offers a 90 percent reimbursement if you need to cancel your cruise at any time up until departure.

Otherwise, voyages of six nights or longer receive a total refund on cancellation if made 90 or more days prior to embarkation. Holland America will keep your deposit on cancellations from 89 to 76 days prior to sailing. A cancellation penalty of 50 percent of your gross fare is due if you cancel 75 to 61 days prior to your Holland America voyage. 75 percent of your cruise fare is kept if canceled 60 to 31 days prior to sailing. No refunds are offered 30 days or less before travel, unless your cruise is five nights or less (then you have until 16 days before your sail date to get a partial refund).

The refund schedule for cancellations of longer HAL sailings such as world cruises, grand voyages, or any other sailing longer than 28 days is much more restrictive. On these cruises, no refunds are offered once you hit 75 days or less prior to your sailing.

MSC Cruises

The schedule for cancellation fees when you book an MSC cruise varies by length and stateroom category. Your refund amount will vary depending on whether your cruise is four nights or less; five to 14 nights; 15 nights or more; a world cruise; or if you are booked in one of the suites of the MSC Yacht Club.

For example, if you book an MSC cruise from five to 14 nights, your deposit is nonrefundable less than 90 days prior to sailing. From 60 to 46 days prior to your cruise, you can recover only half of your cruise fare. From 45 to 16 days, you will owe a penalty of 75 percent of your cruise fare. No refund is given on cruises after 15 days prior to sailing unless you are booked on a world cruise.

Oddly, world cruise cancellations with MSC are more lenient, offering a 25 percent refund on cancellations up to 10 days before the embarkation date. All of these cancellation penalties are less any government or port taxes and fees.

Norwegian Cruise Line

Norwegian offers plenty of cruise package deals , but for any cruise booked with a BOGO promotion, your deposits are nonrefundable. Otherwise, there is no penalty to cancel your cruise 90 or more days out from sailing.

When canceling a Norwegian cruise , your deposit will be lost from 89 to 75 days prior to your cruise. From 74 to 50 days out, you will owe just 25 percent of your cruise fare. From 49 to 29 days, half your cruise fare is due; and from 28 to 15 days prior to sailing, 75 percent of your cruise fare is due. Norwegian Cruise Line does not offer cancellation refunds after 14 days or less prior to sail date.

Princess Cruises

On Princess Cruises sailings of five days or less, final payment is due 75 days out from departure. On sailings of six to 24 days (including world cruise segments), final payment is due 90 days from departure. Sailings of 25 days or longer (including world cruises) require final payment at least 120 days out from departure.

Unless a Princess guest is booked with a reduced deposit promotion, the initial cancellation fee amount will not exceed the standard deposit amount. For your average cruise (six to 24 days), Princess charges the deposit amount from 89 to 57 days prior to departure. At 56 days to 29 days prior to sail date, cruisers owe a cancellation penalty of 50 percent of their cruise fare; 75 percent of the cruise fare is due 28 to 15 days prior to departure. Princess does not offer a refund on cancellations made 14 days or less prior to departure.

Royal Caribbean

Royal Caribbean offers two cancellation policies. This depends on if your cruise is one to four nights or five nights or longer.

Except for nonrefundable deposits, nothing is charged if you cancel 90 days or more in advance of your five-night-or-longer cruise and 75 days or more from your four-night-or-less cruise. For short cruises, 50 percent of your cruise fare is charged between 74 to 61 days; and 75 percent is charged between 60 and 31 days prior to departure. No refund is offered with a cancellation made 30 days or less before embarkation.

For all other cruises of five nights or more, 25 percent of your cruise fare is charged between 89 and 75 days prior to departure; half is due 74 to 61 days prior to departure; 75 percent is charged for cruises canceled 60 to 31 days prior to sail date; and again, no refund is offered 30 days or less before departure.

Read Royal Caribbean’s full cancellation policy here .

Viking Ocean Cruises 

Need to cancel your Viking ocean cruise ? Viking is one of the cruise lines that requires written cancellation notices. These must be received on the following timeline for all cruises or cruise tours of 35 days or less. The timeline differs on cancellations of cruises or cruise tours longer than 35 days.

A cancellation fee of $100 is charged on written cancellations received 120 or more days prior to departure. From 119 to 90 days from departure, guests pay a penalty of 20 percent of their cruise fare. 35 percent of the full fare is charged on cancellations received from 89 to 70 days out; and 50 percent of cruise fare is charged as a cancellation penalty 69 to 50 days prior to sail date. Up to 25 percent of your cruise fare can be recovered if you cancel within 49 to 30 days prior to departure. Otherwise, there is no refund after 30 days. 

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Here Are the Standard Cancellation Policies for Each Major Cruise Line

Cruise line cancellation policies are as varied as the cruise lines themselves. Some cruise lines let clients cancel up to three months before sailing with no penalty. Others charge an administrative fee for a cancellation from the minute a cruise has been booked.

One universal truth does apply, though: the more expensive or longer the cruise, the less time people have to cancel their sailing with the least penalty.

To help advisors quickly and easily identify the cancellation policy for ocean-going cruise lines, Travel Market Report has rounded up each line’s standard policy.

This roundup does not include any special promotions that require either a non-refundable deposit or a non-refundable fare. Additionally, unless noted otherwise, cancellation charges are person.

In this article: American Cruise Lines | Azamara | Atlas Ocean Voyages | Carnival Cruise Line | Celebrity Cruises | Celestyal Cruises | Cunard | Disney Cruise Line | Holland America Line | Lindblad Expeditions | MSC Cruises | Norwegian Cruise Line | Oceania Cruises | Paul Gauguin Cruises & Ponant | Princess Cruises | Regent Seven Seas Cruises | Royal Caribbean | Scenic | Seabourn | Silversea Cruises | UnCruise Adventures | Viking | Virgin Voyages | Windstar Cruises

American Cruise Lines Days Prior to Departure | Cancellation Charge

• 91 days or more | $250 per person (unless cancelled within 24 hours of booking)
• 90-46 days | 50% + $250 per person
• 45 days or less | 100% + $250 per person

Azamara Days Prior to Departure | Cancellation Charge

• 121+ days | $75 per person
• 120-91 days | 25% of booked fare
• 90-61 days | 50% of booked fare
• 60-31 days | 75% of booked fare
• 30 days or less | 100% of booked fare

Atlas Ocean Voyages Days Prior to Departure | Cancellation Charge

• Deposit-91 days (Deposit – 121 days for Antarctica sailings) | $250 per person
• 90-76 days (120-76 days for Antarctica sailings) | 50% cancellation fee
• 75-46 days (same for Antarctica sailings) | 75% cancellation fee
• 45 days or less (same for Antarctica sailings) | 100% cancellation fee

Carnival Cruise Line Days Prior to Departure | Cancellation Charge

• Final payment – 56 days | Deposit amount
• 55-30 days | 50% of booked fare (or standard deposit, whichever is greater)
• 29-15 days | 75% of booked fare (or standard deposit, whichever is greater)
• 14 days or less | 100% of booked fare

COVID-19 Exception : If you, your family members living with you in the same household or a travel companion assigned to the same stateroom cancels a cruise booking due to testing positive for COVID-19 within seven days of embarkation, you and those traveling companions assigned to the same stateroom are entitled to an FCC for the amount paid to Carnival. To qualify for the FCC, you are required to notify Carnival within 24 hours or receiving a positive COVID-19 test result. Results must be presented to Carnival in an “acceptable” format – ie, a laboratory test record, digital certificate or healthcare record that indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at-home test results are not acceptable.

Celebrity Cruises Days Prior to Departure | Cancellation Charge

For 1 to 4 Night Cruises (including holiday sailings)

• 74-61 days | 50% of total price
• 60-31 days | 75% of total price
• 30 days or less | 100% of total price

For cruises of 5 nights or longer (including holiday sailings & cruise/tours)

• 89-75 days | 25% of total price

COVID-19 Exception : For cruises departing through November 30, 2022, Celebrity will provide a 100% refund (or FCC) for any guest and their traveling party, if any test positive for COVID-19 within 10 days prior to embarkation. To qualify for a refund or FCC, the person who has tested positive must present a verified positive test in a form acceptable to Celebrity.

Celestyal Cruises Days Prior to Departure | Cancellation Charge

For 2022 Cruises

• 89-30 days | full deposit
• 29 days or less | 100% (minus port and service charges)

For 2023 Cruises

• 90 days or more | $60 per stateroom

Cunard Days Prior to Departure | Cancellation Charge

For voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing through February 23, 2023 (including World Voyage segments

• 89-61 days | 40% of full fare
• 60-31 days | 50% of full fare
• 30-15 days | 75% of full fare
• 14 days or less | 100% of full fare

For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023

• 129-90 days | 25% or deposit amount

For voyages of 31 nights or longer on Queen Mary 2 and Queen Victoria, departing through February 2023 (including World Voyages & World Voyage segments)

• 89-64 days | 50% of full fare
• 63-43 days | 75% of full fare
• 42 days or less | 100% of full fare
• 150-120 days | 20% or deposit amount
• 119-91 days | 40% of full fare
• 90-64 days | 50% of full fare

Disney Cruise Line Days Prior to Departure | Cancellation Charge

For sailings that depart on or before March 31, 2023) Cruises of 1 to 5 nights (excluding suites and concierge staterooms)

• 59-45 days | full deposits
• 44-30 days | 50% of vacation fare per guest
• 29-15 days | 75% of vacation fare per guest
• 14 days or less | 100% of vacation fare

Cruises of 6 nights or more (excluding suites and concierge staterooms)

• 59-56 days | full deposits
• 55-30 days | 50% of vacation fare per guest

Suites and Concierge Staterooms

• 60 days or more | full deposits
• 59-56 days | 50% of vacation fare per guest
• 55-30 days | 75% of vacation fare per guest
• 29 days or less | 100% of vacation fare

For sailings that depart after March 31, 2023 Cruises of 1 to 5 nights (excluding suites and concierge staterooms)

• 89-45 days | full deposits
• 119-56 days | full deposits
• 90 days or more | full deposits
• 89-56 days | 50% of vacation fare per guest

Holland America Line Days Prior to Departure | Cancellation Charge

Voyages Up to 6 Nights

• 75-57 days | Full deposits
• 56-29 days | 50% of gross fare
• 28-16 days | 75% of gross fare
• 15 days or less | 100% of gross fare

Grand World, Grand Voyages, Segments of Grand World or Grand Voyages, 28+ Day Hawaii, Tahiti & Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires (including segments), 30+ Day Transatlantic Voyages (including segments)

• 120-91 days | Full deposits
• 90-76 days | 60% of gross fare
• 75 days or less | 100% of gross fare

All Other Voyages of 7 Nights or Longer

• 90-76 days | Full deposits
• 75-61 days | 50% of gross fare
• 60-31 days | 75% of gross fare
• 30 days or less | 100% of gross fare

COVID-19 Exceptions: All cruises booked through September 30, 2022 that depart through December 31, 2022 can be canceled up to 30 days before departure through Holland America’s “Worry Free Promise” policy and receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what was paid for the cruise refunded to the original form of payment. Additionally, on these cruises a guest may cancel up to sailing date if they test positive for COVID-19 and receive the same remuneration.

Lindblad Expeditions Days Prior to Departure | Cancellation Charge

For Departures through December 31, 2023 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)

• 120 days or more | $350 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 89-60 days | 25% of trip cost
• 59-45 days | 50% of trip cost
• 44 days or less | 100% of trip cost

For Departures Starting January 1, 2024 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)

• 120 or more days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | 50% of trip cost
• 89 days or less | 100% of trip cost

For Departures through March 31, 2024 (National Geographic Explorer, National Geographic Orion, National Geographic Endurance, and National Geographic Resolution)

• 180 days or more | $750 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 179-120 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
• 119-90 days | 25% of trip cost
• 89-60 days | 50% of trip cost
• 59 days or less | 100% of trips cost

For Departures Starting April 1, 2024

• 120 days or more | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)

MSC Cruises Days Prior to Departure | Cancellation Charge

Cruises of 4 Nights or Less

• 74-51 days | Deposit
• 50-31 days | 50% penalty
• 30-16 days | 75% penalty
• 15 days or less | 100% penalty

Cruises of 5 to 14 Nights

• 89-61 days | Deposit
• 60-46 days | 50% penalty
• 45-16 days | 75% penalty

Cruises of 15 Nights or Longer

• 109-61 days | Deposit

MSC Yacht Club Cruises of 4 Nights or Less

• 51 days or more | Deposit

MSC Yacht Club Cruises of 5 Nights or Longer

• 61 days or more | Deposit

World Cruise 2023

• 60 days or more | 15% penalty
• 59-10 days | 75% penalty
• 9 days or less | 100% penalty

COVID-19 Exception: If a passenger tests positive for COVID-19 within 14 days, the denied passenger is entitled to a refund or future cruise credit equal in value to the amount the passenger paid to MSC. Subject to passenger providing verification satisfactory to MSC.

Norwegian Cruise Line Days Prior to Departure | Cancellation Charge

The Haven Suites, Suites, Garden Villas and Holiday Sailings

• 119-106 days | 25% of booked fare
• 105-91 days | 50% of booked fare
• 90-61 days | 75% of booked fare
• 60 days or less | 100%

1 to 6 Day Sailings (Club Balcony Suites and Below)

• 119-91 days | 25% of booked fare
• 30 days or less | 100%

Sailings of 7 Days or More (Club Balcony Suites and Below)

COVID-19 Exception: If a guest, family member or travel companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, each is entitled to a FCC for the amount paid to NCL. To qualify for the FCC, guest must present a verified positive test result in a form acceptable to NCL.

Oceania Cruises Days Prior to Departure | Cancellation Charge

1 to 14 Day Cruises

• 120-91 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
• 120-91 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
• 90-76 days | 25% of cruise fare
• 75-61 days | 50% of cruise fare
• 60-31 days | 75% of cruise fare
• 30 days or less | 100% of cruise fare

Cruises of 15 Days or Longer (except Around the World or World Odyssey Cruises)

• 180-151 days | $250 per person (may be converted to a future cruise credit redeemable on bookings made up to 12 months after cancellation for travel any time)
• 180-151 days for Owner's, Vista and Oceania Suites | 10% of the cruise fare
• 150-121 days | 25% of cruise fare
• 120-91 days | 50% of cruise fare
• 90-61 days | 75% of cruise fare
• 60 days or less | 100% of cruise fare

For Around the World and World Odyssey Cruises

• 181 days or more | $500 per person
• 180-151 days | 25% of cruise fare
• 150-121 days | 50% of cruise fare
• 120-91 days | 75% of cruise fare
• Less than 90 days | 100% of cruise fare

Paul Gauguin Cruises & Ponant Days Prior to Departure | Cancellation Charge

• 15 days past deposit-181 days | $250 per cruise
• 180-91 days | 25% of the total amount
• 91 days or less | 100% of full fare

COVID-19 Exception: For a cancellation due to a positive COVID-19 test within 30 days prior to departure, Ponant will offer to transfer all funds without penalty to a different departure or provide a Future Cruise Credit worth 100% of all funds paid, valid for travel within 24 months from the original sail date.

Princess Cruises Days Prior to Departure | Cancellation Charge

Sailings of up to 24 days (including World Cruise segments)

• 75-89 days | 25% of total charges
• 61-74 days | 50% of total charges
• 31-60 days | 75% of total charges
• 30 days or less | 100% of total charges

Sailings of 25 days or more (including Full World Cruise & World Cruise Segments)

• 113-119 days | deposit amount (30% of total charges for World Cruises)
• 61-112 days | 50% of total charges
• 60 days or less | 100% of total charges

COVID-19 Exception: If a guest, family member living in the same household or traveling companion assigned to the same stateroom cancels a cruise due to testing positive for COVID-19 within 14 days of embarkation, all are entitled to an FCC for the amount paid to Princess Cruises. To qualify for the FCC, guest must present verified positive test result in a form acceptable to Princess Cruises.

Regent Seven Seas Cruises Days Prior to Departure | Cancellation Charge

Cruises of 14 Nights or Less

• Deposit-121 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
• 120-91 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
• 90-61 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
• 60-31 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
• 30 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare

Cruises of 14 Nights or Longer

• Deposit-151 days | Suite category RS – 25% of fare | Suite category MS-H – $100 per person ($100 fee may be converted into a FCC redeemable on bookings made up to 12 months after cancellation date, for travel any time)
• 150-121 days | Suite category RS – 50% of fare | Suite category MS-H – 15% of fare
• 120-91 days | Suite category RS – 75% of fare | Suite category MS-H – 50% of fare
• 90-76 days | Suite category RS – 100% of fare | Suite category MS-H – 75% of fare
• 75 days or less | Suite category RS – 100% of fare | Suite category MS-H – 100% of fare

2025 World Cruise

• Deposit-181 days | 10% of fare in suite categories MS-HS
• 180-151 days | 25% of fare
• 150-121 days | 50% of fare
• 120-91 days | 75% of fare
• 90 days or less | 100% of fare

Seven Seas Grandeur Inaugural Season (Nov. 25, 2023 – June 21, 2024)

• Deposit-151 days | Suite categories RS-SS – 25% of fare | Suite category A-H – $100
• 150-121 days | Suite categories RS-SS – 50% of fare | Suite category A-H – 15% of fare
• 120-91 days | Suite categories RS-SS – 75% of fare | Suite category A-H – 50% of fare
• 90-76 days | Suite categories RS-SS – 100% of fare | Suite category A-H – 75% of fare
• 75 days or less | Suite categories RS-SS – 100% of fare | Suite category A-H – 100% of fare

Royal Caribbean International Days Prior to Departure | Cancellation Charge

For Cruises of 1 to 4 Nights

For Cruises of 5 Nights or Longer

COVID-19 Exception: Effective for cruises through April 30, 2023, if a guest cancels a cruise due to their, or someone else in their traveling party, testing positive for COVID-19 within 10 days before embarkation, they and anyone else in the traveling party who cancels, are eligible for a refund of the cruise fare paid to RCI. To qualify for refund, guest must present verified positive test result in a form acceptable to Royal Caribbean.

Scenic Days Prior to Departure | Cancellation Charge

For 2022 & 2023 Scenic Eclipse Ocean Cruises

• 130 days or more | full deposit
• 129-91 days | 50%
• 90-61 days | 75%

Seabourn Days Prior to Departure | Cancellation Charge

Cruises of 25 Days or Less

• 120-91 days | 15% of full fare
• 90-46 days | 50% of full fare
• 45-31 days | 75% of full fare
• 30 days or less | 100% of full fare

Cruises of 26 Days or Longer

• 150-121 days | 15% of full fare
• 120-91 days | 50% of full fare
• 90-76 days | 75% of full fare
• 75 days or less | 100% of full fare

COVID-19 Exception: For voyages departing on or before March 31, guests may cancel no less than 30 days prior to embarkation – or within 30 days if they or someone in their immediate travel party test positive for COVID-19 – and receive a future cruise credit.

Silversea Days Prior to Departure | Cancellation Charge

For Silver Door-to-Door All-Inclusive Fares

• Deposit-151 days | $250 (automatically converted to a future cruise credit within 15 days of cancellation date)
• 150-121 days | 15% of total cruise fare
• 120-91 days | 25% of total cruise fare
• 90-61 days | 50% of the total cruise fare
• 60-31 days | 75% of the total cruise fare
• 30 days or less | 100% of the total cruise fare

For Port-to-Port All-Inclusive Fares

• Deposit-151 days | 15% of the total cruise fare
• 150-121 days | 30% of the total cruise fare
• 120-91 days | 50% of the total cruise fare
• 90-61 days | 75% of the total cruise fare
• 60 days or less | 100% of the total cruise fare

For 2023 & 2024 World Cruises

• Deposit-181 days | $500 (automatically converted to a future cruise credit within 15 days from cancellation date)
• 180-151 days | 25% of the total cruise fare
• 150-121 days | 50% of the total cruise fare
• 120-91 days | 75% of the total cruise fare
• 90 days or less | 100% of total cruise fare

For 2025 World Cruise

• Deposit-350 days | $500 (automatically converted to a future cruise credit within 15 days from cancellation date)
• 349-181 days | 20% of the total cruise fare
• 90 days or less | 100% of the total cruise fare

COVID-19 Exception: On sailings through March 31, 2023, if a guest or someone in their travelling party tests positive for COVID-19 within 10 days of embarkation, all are eligible for a refund or FCC of the cruise fare paid to Silversea. To qualify, proof of verified positive test must be presented in a form acceptable to Silversea.

UnCruise Adventures Days Prior to Departure | Cancellation Charge

• 120 days or more | 50% of initial deposit
• 119-91 days | full deposit
• 90-46 days | 50% of gross fare
• 45 days or less | 100% of gross fare

Viking Days Prior to Departure | Cancellation Charge

For all Sailings except Grand & World Cruise Voyages

• 120 days or more | $100
• 119-90 days | 20% of full fare
• 89-70 days | 35% of full fare
• 69-50 days | 50% of full fare
• 49-30 days | 75% of full fare
• 29 days or less | 100% of full fare

For Grand & World Cruise Voyages

• 180 days or more | $1,000
• 179-150 days | 20% of full fare
• 149-120 days | 40% of full fare
• 119-90 days | 60% of full fare
• 89-60 days | 80% of full fare
• 59 days or less | 100% of full fare

Virgin Voyages Days Prior to Departure | Cancellation Charge

• 120 days or more | Full deposit, if not canceled within seven days of booking (deposit will be converted into a Future Voyage Credit)
• 119-45 days | All paid funds will be converted to a Future Voyage Credit for use within one year from original voyage start date
• 44 days or less | 100% penalty, but guests can switch the name on the booking to anyone they’d like up to 48 hours before the sail date

Windstar Cruises Days Prior to Departure | Cancellation Charge

• 120 days or more | $50 per person
• 120-90 days | 15% of gross fare (deposit)
• 89-60 days | 35% of gross fare
• 59-30 days | 50% of gross fare
• 29 days or less | 100% of gross fare

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• Revised Cancellation Policies

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Healthy Sail Protocols

In light of recent global health concerns cruise lines are taking a number of different steps to ensure the safety of all guests and crew. In addition to closely following the advice of the World Health Organization (WHO) and the Centers for Disease Control & Prevention a number of other measures designed to improve safety have been instituted.

Many cruise lines will initially be requiring all guests and crew to obtain the Covid-19 vaccination at least two weeks prior to boarding in order to reduce the risk of Covid-19 transmission.

Most cruise lines have established protocols as they relate to vaccination / testing requirements, onboard social distancing, enhanced air filtration, upgraded medical facilities, vaccinating and crew testing, enhanced boarding and disembarkation processes, enhanced cleaning protocols, dining protocols and more. All of these enhancements will allow them to provide a safe and comfortable cruise environment.

Please select from the cruise lines below to see links to their most updated health & Safety protocols and vaccine requirements.

• HEALTHY SAIL PROTOCOLS

AmaWaterways

• Updated Travel Advisory
• Health and Safety Protocols
• Travel Entry Requirements

American Cruise Line

American queen steamboat company.

• Safe Cruise

Avalon Waterways

• Pre-trip Health Screening Information

Azamara Cruises

• Onboard Health Protocols

Carnival Cruise Line

• COVID-19 Guest Protocols
• Healthy at Sea Protocols
• Country Travel Requirements
• Healthy at Sea FAQs

Celestyal Cruises

• Covid-19 FAQs
• Pre-Departure Requirements

Costa Cruises

• Health & Safety Protocols

Crystal Cruises

• Covid-19 Vaccine Requirement
• Health & Safety Hub

Cunard Cruises

• Sail with Confindence

Disney Cruise Line

• Disney Cruise Line Important Travel Information

Emerald Waterways

Holland america line, msc cruises.

• Health & Safety Measures
• SailSafe Protocols

Oceania Cruises

• SailSafe Health and Safety Program
• Cruise Health

Regent Seven Seas Cruises

• Healthy Sail Center

Scenic Cruises

• Health & Safety Updates

Uniworld Cruises

Viking cruises.

• Covid-19 Policies and Procedures

Windstar Cruises

Virgin voyages.

• Before you Sail

NOTICE: For U.S. cruises and guests: Prior to sailing, please consult all applicable U.S. Centers for Disease Control travel advisories, warnings, or recommendations relating to cruise travel, at www.cdc.gov/travel/notices . If a certain threshold level of covid-19 is detected onboard the ship during your voyage, the voyage will end immediately, the ship will return to the port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed. For cruises and guests worldwide: Health and safety protocols, guest conduct rules, and regional travel restrictions vary by ship and destination, and are subject to change without notice. Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, or itineraries. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice.

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* Terms & Conditions Package not available on sailings less than 5 days or charter sailings.

• 00800 0310 21 21

Terms and Conditions

1. introduction, 2. public health, covid-19 policies and procedures, understanding the risks, 3. making your booking, 5. law and jurisdiction, 6. the cost of your holiday, 7. changes by you, 8. cancellation by you, 9. insurance, 10. changes and cancellation by us, 11. unavoidable and extraordinary circumstances, 12. our liability to you, 13. complaints, 14. damage and behaviour, 15. conditions of suppliers, 16. special requests, reduced mobility, disabilities, medical conditions, allergies and children, 17. shore excursions and brochure information, 18. passports, visas and health requirements, 19. secure flight passenger data and advance passenger information, 20. financial security, 21. delay and deviation, 22. flights, 23. embarkation times, 24. fares and extra services, 25. documentation, 26. guests’ property and luggage restrictions, 27. overseas airport/port transfers, 28. indemnity, 29. travel sanctions and regulations, 30. use of guest likeness.

For the temporary Peace of Mind Cancellation Policy click here .

For the latest information on suspended sailings click here.

Terms and Conditions – Guest Ticket Contract

Click here to see the print version of the current applicable Terms and Conditions.

IMPORTANT NOTICE: Guests are advised to carefully read and review the Terms and Conditions of the Guest Ticket Contract set out below which affect your legal rights and are binding. The Guest's attention is specifically directed to Clauses 5 and 12 of the Terms and Conditions of the Guest Ticket Contract.

Guests are also advised to carefully read and review Clause 2 and our website at www.ncl.com/sail-safe which contain important terms, conditions, policies, procedures and requirements related to public health and COVID-19.

Acceptance or use of this Contract shall constitute the agreement of Guest to these Terms and Conditions.

(1) The following Terms and Conditions together with your specific booking information form the basis of your contract of carriage with NCL (Bahamas) Ltd. (also referred to herein as ‘NCL’), trading as Norwegian and/or Norwegian Cruise Line, a limited liability company incorporated in Bermuda, and are incorporated into the contract. Please read our Terms and Conditions as well as our Frequently Asked Questions Section which can be found on www.ncl.com , carefully as they set out our respective rights and obligations and important information. In addition, our COVID-19 policies and procedures (“COVID-19 Policies and Procedures”) are described in Clause 2 below and generally throughout this Contract and on our website at www.ncl.com/sail-safe . We reserve the right to revise or amend our COVID-19 Policies and Procedures as required or recommended by governmental agencies and health authorities in the US, and other jurisdictions where the Vessel calls. Our COVID-19 Policies and Procedures will be updated as needed and are available on our website at www.ncl.com/sail-safe . In the event of any conflict between our COVID-19 Policies and Procedures described herein and those described at www.ncl.com/sail-safe , the website policies and procedures shall prevail. All information is believed correct at time of publication but is subject to change.

(2) Your cruise holiday fare includes all meals in the main dining rooms, snack and buffet restaurants, entertainment on board ship (unless part of a dining entertainment production), numerous activities on-board, the use of many on-board facilities, detailed port briefings, port charges, departure taxes, baggage handling, and where part of your contracted holiday arrangements, flights, hotel stays (room only) and transfers between airport, hotel and ship (for flight inclusive cruises or where purchased at the same time as making your cruise only booking). Not included in your cruise holiday fare (unless otherwise specified at the time of booking) are drinks, service charges, gratuities relating to services, optional programmes or activities such as shore excursions or meals ashore (unless otherwise stated in the itinerary description), personal services, other items available on board, airport transfers where you have booked cruise only (unless purchased at the same time as making your cruise only booking) any charges (e.g. VAT) imposed on goods or services by local authorities whilst in port or within territorial waters and any other service not expressly included in your cruise fare. For further information, please see our Frequently Asked Questions section.

(3) Except where otherwise stated, these Terms and Conditions only apply to cruise only or cruise inclusive holiday arrangements and, where applicable, to the other services (such as airport transfers and other land arrangements) which you book with us before departure and which we agree to make, provide or perform (as applicable) as part of our contract with you. All references in these Terms and Conditions to "cruise", "holiday", "holiday arrangements", "booking", "contract", "package" or "arrangements" mean such holiday arrangements unless otherwise stated. References to "departure" mean the start date of your holiday arrangements.

(4) Where you book cruise-only arrangements through a tour operator, your contract will be with that tour operator and not us. Your tour operator will be responsible for the proper performance of the contracted services subject to and in accordance with their terms and conditions and you will also be bound by the applicable obligations and limits set out in these Terms and Conditions of carriage. Where you book cruise only arrangements through a travel agent, your contract may be with us or with the travel agent depending on how your booking is made and whether you purchase other services such as flights from or through the travel agent in connection with your cruise. Where your contract is with your travel agent, their terms and conditions will apply together with these Terms and Conditions. For all cruises which involve international carriage (as defined by the 1974 Athens Convention referred to below), the provisions of EC Regulation 392/2009 on the liability of carriers of passengers in the event of accidents (which incorporates certain provisions of the 1974 Athens Convention Relating to the Carriage of Passengers and Their Luggage by Sea as amended by the 2002 Protocol ("Athens Convention")) and/or the Athens Convention as referred in clause 12 of these Terms and Conditions will apply to your cruise and the process of getting on or off the ship.

(5) Directive (EU) 2015/2302 of the European Parliament and of the Council on Package Travel and Linked Travel Arrangements will apply to your contract. Please consult the Directive as incorporated into the local law of your country of residence and for more information on your rights under this Directive please see the link https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32015L2302 .

(6) In these Terms and Conditions, “you”, “your” and “Guest” means all or any of the persons named on the booking (including anyone who is added or substituted at a later date). "We", "us", "our", "Norwegian Cruise Line" and "Norwegian" means NCL (Bahamas) Ltd., trading as Norwegian and/or Norwegian Cruise Line, 7665 Corporate Centre Drive, Miami, Florida 33126, USA, phone: 0800 03102121, e-mail: [email protected] .

(7) If you are a citizen or resident of North Korea (Democratic People's Republic of Korea), Crimea, Cuba, Sudan, Syria, Iran, Russia or Belarus or any other country against which the United States Department of The Treasury has issued sanctions, please refer to clause 29 of these Terms and Conditions. You will be unable to sail on any of our ships unless you satisfy the requirements set out in clause 29.

(1) Recommended Consultation with Medical Practitioner. Guests are encouraged to discuss the advisability of travel with their personal medical advisers / travel clinic and to review the EU Government websites, and specific national ministry of health or adequate local government bodies related to consumer and travel health questions in your country for updated information. It has been identified that elderly persons and persons with certain chronic medical conditions may be at increased risk of life-threatening complications from being infected with COVID-19. The Guest acknowledges, understands and accepts that while aboard the Vessel, in terminals and boarding areas, or during activities ashore and/or while travelling to or from the Vessel, the Guest or other passengers may be exposed to communicable illnesses, including but not limited to COVID-19 and its variants, influenza, colds, norovirus, and potentially newer diseases not yet known. The Guest further understands and accepts that the risk of exposures to these communicable illnesses and others is inherent in most activities where people interact or share common facilities, is beyond our control, and cannot be eliminated under any circumstances. The Guest knowingly and voluntarily accepts these risks as part of this Ticket Contract, including the risk of serious illness or death arising from such exposures, and/or all related damages, loss, costs and expenses of any nature whatsoever.

(2) Agreement to Abide by Current COVID-19 Policies and Procedures. Our COVID-19 Policies and Procedures are subject to guidance and directives of established health authorities in the US, the EU and other destinations where the Vessel visits, including the Centre for Disease Control and Prevention ("CDC") and other international, national and local health agencies when the Vessel is within those agencies' jurisdiction. The Guest acknowledges that these directives may change from time to time and that our COVID-19 Policies and Procedures may therefore change. The Guest expressly agrees to comply not only with the COVID-19 Policies and Procedures as they are described herein, but also as they are set out on website at www.ncl.com/sail-safe, at all times including pre-embarkation, while onboard, during port calls and shore excursions and/or final disembarkation. In case of any conflict between the COVID-19 Policies and Procedures described herein and on our website, the website prevails. The Guest’s agreement to abide by our COVID-19 Policies and Procedures constitutes an integral part of this Ticket Contract. Guest agrees that the COVID-19 policies and procedures herein will also apply to COVID-19 variants and potentially newer diseases or illnesses not yet known. Guest also agrees to abide by all publicly known port/country regulations, including but not limited such port/country regulations related to COVID-19.

(3) COVID-19 Policies and Procedures. The Guest understands that our COVID-19 Policies and Procedures may or will include (but are not be limited to): (1) providing an accurate, truthful and complete health questionnaire for each Guest in a form and containing any and all health or travel-related questions as required by us in our sole discretion based on advice received from relevant government or health authorities or medical experts prior to boarding; (2) pre-embarkation and/or periodic testing and temperature checks of each Guest followed by a period of isolation until test results are available; (3) modified capacity rules for activities (including but not limited to restaurants, gyms, and entertainment events onboard and for shore excursions) which may limit or eliminate the ability of Guests to participate in particular activities; (4) mandatory use by each Guest (except for children under the age of 2 years) of face coverings in most locations outside of the Guest’s cabin while onboard, during embarkation, disembarkation and shore excursions; (5) mandatory social distancing and/or cohorting of Guests at any/alltimes while on board and during embarkation, disembarkation, and shore excursions; (6) additional restrictions during shore excursions depending on local conditions, including but not limited to denial of disembarkation at destinations unless participating in only shore excursions approved by us; (7) mandatory hand-sanitizing by Guests upon entry or exit of any public areas; (8) confinement of Guests to cabins, quarantine or emergency disembarkation of Guests if, in our sole discretion, such steps are necessary to prevent or slow the spread of COVID-19; (9) the required completion by Guests in a timely manner of any written authorizations or consent forms required for us to carry out our COVID-19 Policies and Procedures (including but not limited to medical information, medical privacy, or personal data privacy consent forms), and; (10) other policies and procedures deemed by us in our sole discretion to be necessary to reduce the risk of spread of COVID-19.

(4) Mandatory Compliance with COVID-19 Policies and Procedures. Notwithstanding any other provision contained herein or in our refund policy, any non-compliance by Guests or members of a Guest’s travelling party with our COVID-19 Policies and Procedures or this Ticket Contract shall be grounds for refusal to board, refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in our sole discretion under the circumstances to protect the health and well-being of others. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Guests will be responsible for all related costs and fines, including without limitation to travel expenses and for proper travel documentation for any port, including for repatriation. Under no circumstances shall we be liable for any damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by us.

(5) Guest Testing Positive for COVID-19 Pre-Cruise. The Guest agrees that if at any time within 14 days prior to embarkation, the Guest tests positive for COVID-19, exhibits signs or symptoms of COVID-19, has had close contact with a person confirmed or suspected as having COVID-19, or we otherwise determine in our sole discretion that the Guest is unfit to board because of any communicable illness, we will deny boarding to such Guest. Under these circumstances cancellation charges will apply and we will not be liable for any compensation or other damages whatsoever, including but not limited to compensation for lodging or travel.

(6) Guest Testing Positive for COVID-19 During Cruise. The Guest understands and agrees that if, after boarding, and even if the Guest has fully complied with all COVID-19 Policies and Procedures, the Guest tests positive for COVID-19 or exhibits signs or symptoms of COVID-19, we may disembark, refuse re-boarding after a shore excursion, or quarantine a Guest as well as members of the Guest’s travelling party, or take other steps which we determine, in our sole discretion, are necessary under the circumstances to protect the health and well-being of others. No refund will be given in such circumstances. Each such Guest is responsible for all other related costs and fines, including without limitation travel expense. Under no circumstances shall we be liable to any such Guest for any costs, damages or expenses whatsoever incurred by any Passenger.

(1) You may book with us directly by telephone on 0800 03102121 or via one of our authorised travel agents or our website www.ncl.com . Before making a booking, you must ensure that you have read and understood these Terms and Conditions (raising any queries you have with us). You will be asked to confirm you have read the Terms and Conditions before your booking is accepted. The first named person on the booking (“party leader”) must be at least 18 years of age except for bookings on itineraries that begin or end in North America or China or include ports of call in North America or China. For these exceptions the minimum age requirement is 21 years. For guests who are U.S., Canadian, or Chinese, the minimum age requirement is 21 years of age, regardless of itinerary.

(2) A binding contract between us will come into existence when we confirm your booking and provide a reservation number to you if booking direct or your travel agent receives confirmation of your booking and a reservation number from us by any means or your booking is confirmed by our website. Payment of the required deposit or full payment as applicable and as referred to in clause 4 below must be made directly after conclusion of the contract following the respective payment terms. If payment is not made as required, we are entitled to treat your booking as cancelled and to levy cancellation charges as set out in clause 8 below.

In the event that your card payment is declined after your booking has been confirmed, you must provide an alternative acceptable form of payment within 48 hours of being notified of the declined payment failing which your booking will be automatically cancelled.

(3) Following confirmation of your booking as above, we will issue a confirmation invoice. This invoice will be sent to the party leader or your travel agent. Where you have provided an e-post address to us or your travel agent, we will e-post your confirmation invoice to you. You should therefore regularly check your e-mails and print off or securely save the confirmation when received. Please check this invoice, your tickets and all other documents carefully as soon as you receive them. Contact us immediately if any information appears to be incorrect or incomplete. Please note, all telephone conversations with our reservations department are recorded. If you need to correct the spelling of the name of any Guest or any other incorrectly stated (by us) information, you must do so by contacting us within 7 days of receipt by you of your confirmation invoice providing the correction is made more than 14 days in advance of your departure date. If you are booking within 14 days of departure, you must notify us of any errors (by us) within 48 hours of receiving your confirmation invoice. An administration fee of €50 per person per change will be payable if you wish to correct any name or other incorrect information more than 7 days (or 48 hours for bookings made within 14 days) after receiving your confirmation invoice. This administration fee will also be payable if you wish to make any other alteration to your booking at any time (subject to availability) including where you have given us incorrect information at the time of booking. Other charges may also be payable in addition to the administration fee.

(4) Guests should note that airlines may not allow name changes or date changes on scheduled flights and that the flight booking may need to be cancelled and rebooked if a name needs to be changed. The rebooking will always be subject to flight availability and to the payment of any charges imposed by the airline which may, in some cases, be the full cost of the ticket.

(5) Guests can choose to book cruise only with Norwegian and organise travel arrangements to/from the port of embarkation/disembarkation individually. Alternatively, guests can book flights packages through us, which includes air transport, transfers between airport and port and a pre and/or post night in a hotel, if required and depending on the destination. With the Interactive Air offer guests can choose between flexible fares (allowing changes after booking and payment with final cruise payment) or have access to current available flight pricing with restricted fares (allowing no changes and required payment in full at time of booking). The different options and fares are marked accordingly. Guests should pay attention to the conditions of chosen flights when confirming flight bookings.

(6) We cannot accept any liability if we are not notified of any error or omission in your confirmation invoice within the above time limits. We will do our best to rectify any mistakes made by us which are notified outside these time limits. However, you will be responsible for any costs and expenses involved in doing so.

(7) Any authorised travel agent through whom you make a booking will relay information from you to us and vice versa. For the purposes of compliance with time limits or limitation periods as set out or referred to in these Terms and Conditions (other than those applicable under international convention or EU regulation as referred to in clauses 12(5) and 12(6) or to the issue of legal proceedings), receipt by such an authorised travel agent of messages, requests or complaints intended for us will be treated as receipt by us. All notifications required under international convention or EU regulation must be made to us directly and time limits apply by reference to receipt by us. Our travel agents are not authorised to accept service of any legal proceedings.

*or full payment if booking is made after balance due date (see below).

If Cruise Tour are added to a booking, a deposit of 20% of the Cruise Tour fare is required and must be paid at time of booking.

If your reservation includes a Restricted Air flight, a full non-refundable* payment is due at time of booking. Where you cancel a booking which includes a Restricted Air flight, we will be entitled to apply the relevant cancellation charges to the flights in addition to the applicable cancellation charges set out in clause 8.1 in respect of the rest of the cancelled cruise arrangements. Unless otherwise advised at the time of booking, cancellation of a Restricted Air flight at any time will incur a cancellation charge equivalent to the full cost of the flight.

The applicable cancellation charge for Restricted Air flights will be confirmed at time of booking.

* This payment will only be refundable in the event that we cancel your reservation or you do so in circumstances where you are entitled to a full refund.

The required deposit/full payment must be paid directly after conclusion of the contract following the respective payment terms. Payments can be done via your travel agent or directly with us with following credit cards: American Express, MasterCard and Visa. When paying by card we require: card number, name on card, expiry date, card holder's postcode and three-digit security code on back of card.

(2) Where back to back (combined) cruises (more than one cruise in consecutive order) are booked, a deposit will be required for each cruise. The balance of the holiday cost must be received by us not later than the balance due date which is 30 days prior to the scheduled start of the holiday for all cruises. The balance due date will be shown on the confirmation invoice. You must ensure payment reaches us by this date. If we do not receive all payments due in full and on time, we reserve the right to treat your booking as cancelled by you. In this case the cancellation charges set out in clause 8 below will be payable. We reserve the right to cancel any booking and/or deny boarding to any Guest who maintains an outstanding balance in any amount owed. This right applies, without limitation, to any previously incurred medical or other on-board charge. Denial of boarding (which may also apply in respect of any flight) will result in the application of 95% cancellation charges and no payment of refunds or expenses.

(3) All monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we confirm your booking in accordance with clause 3. After that point, your agent will hold the monies on our behalf.

(1) We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us ("claim"). We both also agree that any claim (and whether or not involving any personal injury) must be dealt with by the Courts of England and Wales only.

(2) Changes to these Terms and Conditions will only be valid if agreed by us in writing.

(1) We reserve the right to increase or decrease the prices of unsold holidays at any time. We also reserve the right to make changes to and correct errors in advertised prices at any time before your holiday is confirmed. The price of your chosen holiday will be confirmed at the time of booking.

(2) Once the price of your chosen cruise holiday has been confirmed at the time of booking, we will only increase or decrease the price in the following circumstances. Price increases after booking will be passed on by way of a supplemental surcharge. A supplemental surcharge will be payable, subject to the conditions set out in this clause, if our costs increase as a direct consequence of a change in (i) the price of the carriage of passengers resulting from the cost of fuel or other power sources or (ii) the level of taxes or fees on the travel services included in the contract imposed by third parties not directly involved in the performance of the cruise holiday including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports or (iii) the exchange rates relevant to the cruise holiday. We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your cruise holiday, which excludes insurance premiums and any amendment charges. You will be charged for any increase in our costs over and above that. If any surcharge is greater than 8% of the total cruise holiday cost, clause 10 will apply on the basis the surcharge is a significant change. You will be notified of any price increase or reduction applied in accordance with this clause together with the justification for and calculation of this not less than 20 days before departure. You will also be entitled to a price reduction where there is a decrease in our costs as a result of a decrease in the costs referred to in this paragraph which occurs between confirmation of your booking and the start of your cruise holiday.

(1) Should you wish to make any changes to your confirmed holiday, you must notify us as soon as possible and in any event more than 30 days before departure except as set out below in relation to a transfer. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Where we are able to do so, an amendment fee of €50 per person per change will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Restricted Air flights cannot be changed after confirmation. If your reservation includes a Restricted Air flight, any change will incur a 100% cancellation charge of the flight cost together with the full cost of booking another flight. It may be possible to make changes at a later stage but the costs involved in doing so will be higher.

(2) If any individual Guest wishes to transfer their individual booking to another person (introduced by you), you may do so provided the person to whom you wish to transfer your individual booking satisfies all conditions which form part of your contract with us. Requests for transfers must be made in writing at least 7 days before departure and must be accompanied by the name and other required details of the person(s) to whom the booking will be transferred. The costs and charges incurred by us and/or incurred or imposed by any of our suppliers as a result together with an amendment fee of €50 per person transferring their place must be paid before the transfer can be made. For flight inclusive bookings, you must also pay the charges levied by the airline(s) concerned. Guests should note that airlines may not allow name changes on scheduled flights and that the flight booking may need to be cancelled (with payment of the applicable cancellation charges which may be up to 100% of the flight cost) and rebooked if a name needs to be changed. The rebooking will always be subject to flight availability and to the payment of the full cost of the new ticket. Restricted Air flights cannot be changed after confirmation so a 100% cancellation charge together with the full cost of booking another flight will apply.

(1) You may cancel your confirmed booking at any time before departure. Should you need to do so, the party leader (who must be at least 18 - for itineraries that begin or end in North America or China or include ports of call in North America or China the minimum age requirement is 21 years) must immediately telephone us on 0800 0310 2121 during normal working hours. If an individual Guest wishes to cancel their place on the booking (but not the entire booking), that person must telephone us on 0800 0310 2121 during normal working hours. Alternatively, you may notify the travel agent through whom you made your booking of your cancellation. Cancellation charges (as set out below) will apply. In calculating these charges, we have taken account of the period before departure the cancellation is notified to us, expected costs savings arising as a result of your cancellation and the likely generation of income from other bookings made with us which utilise the cancelled services.

Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding taxes, fees, amendment charges and the cost of any Restricted Air flight(s). Amendment charges are not refundable in the event of the person(s) to whom they apply cancelling. Providing we are notified of the cancellation prior to departure, government and port taxes will be refunded where paid. If you book and cancel back to back cruises, cancellation charges as shown below will be payable in respect of each cruise.

All categories (except Cruise Tours as set out below):

In case of Cruise Tours packages are confirmed, following cancellation charges will apply:

* Applies to 1st to 8th person, children and infants + Also applicable where the Guest fails to turn up for their holiday without any prior notification to us.

NCL will in addition be entitled to levy the relevant cancellation charges applicable to any flights. Unless otherwise advised at the time of booking, cancellation of a Restricted Air flight at any time will incur a cancellation charge equivalent to the full cost of the flight.

(2) Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of any travel insurance policy you have. Claims must be made directly to the insurance company concerned.

(3) Where any cancellation reduces your cabin occupancy or the number of full paying Guests below the number on which the price and/or any discounts or concessions agreed for your booking were based, we will recalculate the holiday cost of the remaining Guest(s) based on the then applicable rate and re-invoice you accordingly.

(4) We will not make any refunds in respect of any unused element of your holiday, including but not restricted to any cruise portion, hotel accommodation, land-based programme, flights or transfers.

(1) Guests are required as a condition of our accepting your booking to take out adequate and appropriate holiday insurance to cover as a minimum all travel, cancellation, curtailment, medical and repatriation liabilities (including where these arise as a result of circumstances outside your control such as, without limitation, accident or illness or inability to travel for other reasons). You must purchase your travel insurance policy within 14 days of making full payment for your holiday at latest but you are recommended to do so before or at the time of booking.

(2) Please be aware that any advice against non-essential international travel (including as a result of COVID-19) issued by the Foreign Ministry of your country of residence may have an impact on your travel insurance. You must check the policy terms prior to purchasing your insurance.

(3) Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable for your particular needs. We do not check the extent or adequacy of the cover provided by any insurance policies.

(1) Pre-departure changes:

a. Changes to advertised and confirmed holiday arrangements sometimes have to be made both before and after bookings are confirmed. Most changes to confirmed bookings will be insignificant and we have the right to make these. Where an insignificant change is made before departure, we will notify you in writing. No compensation is payable for insignificant changes. Insignificant changes are likely to include (but are not limited to) a change of confirmed cabin to another within the same cabin category or higher, airline, flight time of less than 12 hours, departure airport to another serving the same city, airport of destination or aircraft (if advised). Please also see clause 10(3) below in respect of the potential impact of COVID-19 or other communicable disease/illness related measures.

b. Occasionally, before departure, we may be constrained by circumstances beyond our control to make a significant alteration to one or more of the main characteristics of the travel services which form part of your confirmed booking or to any special requirements which we have accepted and agreed to fulfil as part of our contract as referred to in clause 16. All alterations which are not significant in accordance with this clause will be treated as insignificant changes. Alterations may be necessary due to COVID-19 or other communicable disease/illness related measures - see clause 10(3) below. Such alterations are unlikely to constitute a significant change.

c. In the event that we have to significantly alter any of the main characteristics of your confirmed holiday arrangements or accepted special requirements before departure, we will provide you with the following information in writing as soon as possible:

• (i) the proposed alteration(s) and any impact they have on the price of your holiday;
• (ii) in the event that you do not wish to accept the alteration, details of any alternative holiday we are able to offer and the applicable price (where this is of a lower quality or cost, there will be a price reduction);
• (iii) your entitlement to cancel your booking and receive a full refund if you do not want to accept the alteration or any alternative holiday offered; and
• (iv) the period within which you must inform us of your decision and what will happen if you don’t do so (this period will depend on how quickly we need your response).

d. If you choose to cancel your booking in accordance with clause 10(1) c, we will refund all payments you have made to us within the period prescribed by the legislation applicable at the relevant time from the date the cancellation takes effect and terminates the contract (which will usually be the date we or the travel agent through whom you made your booking send you a cancellation invoice following receipt of your written cancellation notification). If we don't hear from you with your decision within the specified period (having provided you with the above mentioned information for a second time), we will cancel your booking and refund all payments made to us within the period prescribed by the legislation applicable at the relevant time from the effective date of termination of the contract as referred to above. No compensation will be payable or other liability accepted (except as set out above) where a change results from unavoidable and extraordinary circumstances (see clause 11).

(2) Pre-departure cancellation:

a. Occasionally, it may be necessary to cancel confirmed holiday arrangements. In the event we are prevented from performing your contracted holiday arrangements as a result of unavoidable and extraordinary circumstances (see clause 11) and we notify you of this as soon as reasonably possible, we have the right to terminate your contract. In this situation, we will refund all monies you have paid to us within the period prescribed by the legislation applicable at the relevant time from the effective date of cancellation (see clause 10(1)d) but will have no further or other liability to you including in respect of compensation or any costs or expenses you incur or have incurred as a result. We will of course endeavour to offer you alternative holiday arrangements where possible which you may choose to book (at the applicable price) in place of those cancelled.

b. Please note, a full refund entitlement only arises where we are prevented from performing your contracted holiday arrangements as a result of unavoidable and extraordinary circumstances as set out in clause 10(2)a and we exercise our right to cancel as a result. Without limitation, you may not be entitled to a full refund and cancellation charges are likely to apply where such circumstances affect your ability to travel on your holiday rather than our ability to perform or provide the contracted arrangements. This may be the case, for example, where measures applied by any government or public authorities (such as locally applicable restrictions) mean you are unable to leave your home / local area and/or travel to or gain entry into the country(ies) where your holiday is due to take place. The issue of official advice or recommendations against non-essential travel by public authorities (such as the Foreign Ministry of your country) does not automatically mean we are prevented from performing your contracted holiday arrangements. Any obligation to quarantine or self-isolate on your return to your country of residence does not affect our ability to provide your holiday and will not entitle you to cancel without paying our usual cancellation charges.

c. In the event that unavoidable and extraordinary circumstances (see clause 11) occur in the place where your cruise is due to take place or its immediate vicinity and significantly affect the performance of the contracted arrangements or the carriage of passengers to that destination, you will be entitled to cancel prior to departure without payment of cancellation charges and receive a full refund of all monies you have paid to us (except for any previously incurred amendment or cancellation charges). Where applicable, you must notify us of your wish to cancel for this reason in writing. Providing we are in agreement that you are entitled to do so in accordance with this clause, we will send you a cancellation invoice to confirm the cancellation. Any refund then due will be paid within the period prescribed by the legislation applicable at the relevant time. We will notify you as soon as practicable should this situation occur. You will not be entitled to any compensation.

(3) Pre and post-departure changes – COVID-19 or other communicable/illness related measures:

Any impact which COVID-19 or other communicable/illness related measures / action has on your holiday will not automatically constitute a significant alteration to your contracted arrangements. Therefore, you will not be entitled automatically to cancel without payment of the applicable cancellation charges as a result (see also clause 2).

(4) Flight delay and cancellation

If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline, depending on the circumstances, the airline may be required to pay you compensation, refund the cost of your flight and/or provide you with accommodation and/or refreshments under EC Regulation No 261/2004. Where applicable, you must pursue the airline for the compensation or other payment due to you. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any disappointment, distress, inconvenience or effect on any other arrangements. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline's obligations under the Denied Boarding Regulations. If, for any reason, we make any payment to you or a third party for which the airline is responsible in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline.

In these Terms and Conditions, unavoidable and extraordinary circumstances means a situation which is beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Except where otherwise expressly stated in these Terms and Conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in clause 12(2) below) as a result of unavoidable and extraordinary circumstances. Such circumstances will usually include (whether actual or threatened) war, riot, civil unrest, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions (including hurricanes), epidemics, fire and closure or restriction of airspace, airports and ports. Unavoidable and extraordinary circumstances also include COVID-19, it's variants or other communicable disease/illness and their impact, such as travel restrictions and the measures and other action being taken by governments, public authorities and businesses to control and manage its effects.

(1) Subject to clauses 12(5) and 12(6) below, we promise to make sure that the holiday arrangements we have agreed to make, perform or provide, as applicable, as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these Terms and Conditions, we will accept responsibility if, for example, you suffer death or personal injury as a direct result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). For any claims which are covered by clause 12(5) or 12(6) or to which the provisions of any other international convention apply, this clause 12(1) will only apply to the extent that it is consistent with the applicable provisions of the Regulation and Athens Convention (as defined in clause 12(6)) or the applicable provisions of any other applicable international convention or regulation.

(2) We will not be responsible, and you will not be entitled to any compensation, for any injury, illness, death, loss (including without limitation loss of enjoyment or possessions), damage, expense, cost or other sum or claim of any nature whatsoever which results from any of the following: (i) the act(s) and/or omission(s) of the Guest(s) affected; or (ii) the act(s) and/or omission(s) of a third party not connected with the provision of your holiday or (iii) unavoidable and extraordinary circumstances as defined in clause 11 above

(3) Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us as forming part of your holiday and we have not agreed to arrange them as part of our contract. Please also see clause 17 "Shore excursions and brochure information". In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care and we do not have any greater or different liability to you.

(4) Our liability is limited in accordance with clauses 12(5) and 12(6). Subject to clauses 12(5) and 12(6) and as otherwise permitted by English law, we do not limit the amount of damages you are entitled to claim in respect of personal injury or death which we or our employees have caused intentionally or negligently.

For all other claims, if we are found liable to you on any basis, the maximum amount we will have to pay you is three times the total cost of your holiday (excluding any insurance premiums or amendment / cancellation charges) paid by or on behalf of the person(s) affected in total.

(5) Where any claim or part of a claim (including those involving death or personal injury) concerns or arises from any flight arrangements (including without limitation, the process of getting on and/or off the aircraft concerned) to which any international convention or EU regulation applies where we have arranged the flight as part of our contract (whether or not as part of a flight inclusive package), our liability (including the maximum amount of compensation we will have to pay you, the types of claim and the circumstances in which compensation will be payable) will be limited as if we were the carrier in question as set out in this clause 12(5). The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is limited to the most we or the carrier concerned would have to pay under the applicable international convention(s) or EU regulation(s). Such conventions and regulations include the Warsaw Convention as amended or unamended, the Montreal Convention for the Unification of Certain Rules for International Carriage by Air 1999 and for airlines with an operating license granted by an EU country, the Regulation (EC) No 889/2002 on air carrier liability in the event of accidents. Where we or the carrier is not or would not be obliged to make any payment to you under the applicable international convention or EU regulation (including where any claim is not notified or issued in accordance with the time limits stipulated in the applicable convention or regulation), we are similarly not obliged to make a payment to you for that claim or part of the claim. When making any payment, we will deduct any amount which you have received or are entitled to receive from the airline for the complaint or claim in question. Please also note that strict time limits apply for notifying loss, damage or delay of luggage to the airline and for the commencement of proceedings in respect of any claim.

(6) a. EC Regulation 392/2009 on the liability of carriers of passengers in the event of accidents ("Regulation") became applicable in the EU and EEA States on 31 December 2012. It incorporates, implements and extends certain provisions of the 1974 Athens Convention Relating to the Carriage of Passengers and Their Luggage by Sea as amended by the 2002 Protocol ("Athens Convention"). References in these Terms and Conditions to the Athens Convention mean those provisions of the Athens Convention which the Regulation incorporates, implements and extends unless the context otherwise requires. The Regulation and the Athens Convention apply to international carriage as defined by the Athens Convention. Where applicable, the Regulation and the Athens Convention apply to the cruise element of your holiday as well as the process of getting on or off the ship concerned in accordance with the provisions of the Athens Convention ("course of carriage"). We are the carrier for the purposes of the Regulation and the Athens Convention. The Regulation and the Athens Convention covers the liability of the carrier in respect of passengers, their luggage and their vehicles as well as mobility equipment, in the event of accidents during the course of carriage. It does not affect the right of carriers to limit their liability for accidents in accordance with the International Convention on Limitation of Liability for Maritime Claims of 1976, as amended by the 1996 Protocol in its up to date form. Accidents under the Regulation and the Athens Convention include both 'shipping' and 'non-shipping' incidents in the course of the carriage. A "shipping incident" means shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship. A "non-shipping incident" means any incident which is not a shipping incident.

b. For any claim arising during the course of carriage, the only liability we have to you is in accordance with the Regulation and the Athens Convention where applicable. This includes claims involving death or personal injury or loss of or damage to luggage or any mobility equipment or other specific equipment used by a guest with reduced mobility ("mobility equipment"). This means you are not entitled to make any claim against us which arises in the course of carriage which is not expressly permitted by the Regulation and the Athens Convention or which is in excess of the limits provided by the Regulation and the Athens Convention where applicable. Any claims covered by the Regulation and the Athens Convention must be made within the time limits set out in the Athens Convention (see below). Any proceedings must be issued within the maximum time limit specified by the Athens Convention.

A brief summary of our liability under the Regulation and the Athens Conventions where applicable is set out below.

Personal injury or death

The Athens Convention limits the maximum amount we as the carrier may have to pay if we are found liable in the event of death or personal injury occurring during the course of carriage. Different limits and bases for liability apply depending on whether the death or personal injury results from a shipping incident or a non-shipping incident. For a shipping incident, the passenger has a right to compensation from the carrier or the carrier's insurance provider of up to 250,000 SDR (approximately €313.307 as at March 2023) in any event, with the exception of circumstances beyond the carrier's control (i.e. act of war, natural disaster, act of a third party). Compensation arising from a shipping incident can go up to 400,000 SDR (approximately €501.291 as at March 2023) unless the carrier proves that the incident occurred without his fault or neglect. For a non-shipping incident, the passenger has a right to compensation from the carrier or the carrier's insurance provider of up to 400,000 SDR (approximately €501.291 as at March 2023), if he/she proves that the incident was the result of the carrier's fault or neglect. In certain circumstances, we will not be liable for death or personal injury which arises in the course of the carriage.

The Athens Convention also limits the maximum amount we as the carrier may have to pay where loss of or damage to luggage occurs during the course of carriage. Different bases for liability apply depending on whether the loss or damage results from a shipping incident or a non-shipping incident. Cabin luggage is luggage which the passenger has in his cabin or otherwise in his possession, custody or control. Luggage does not include mobility equipment which is dealt with below. Loss of or damage to luggage includes expenses which result from the luggage not having been re-delivered to the passenger within a reasonable time of the arrival of the ship on which the luggage was carried or should have been carried but does not include delays resulting from any labour disputes.

For loss or damage caused by a shipping incident, the passenger has a right to compensation from the carrier of up to 2,250 SDR (approximately €2.820 as at March 2023) for cabin luggage and, up to 3,375 SDR (approximately €4.230 as at March 2023) for other luggage unless the carrier proves that the incident occurred without his fault or neglect. For loss or damage caused by a non-shipping incident, the passenger has a right to compensation from the carrier of up to 2,250 SDR (approximately €2.820 as at March 2023) for cabin luggage and, up to 3,375 SDR (approximately €4.230 as at March 2023) for other luggage, if he/she proves that the incident was the result of the carrier's fault or neglect.

Valuable or important items

All valuable and important items (for example, money, jewellery, medicines, fragile items, important travel and other documents, video/camera/computer equipment, other valuables etc.) must be carried by hand and not packed in your luggage and/or left unsecured in your cabin or elsewhere on board the ship, on any other transport or in any other accommodation. Special care must be taken of such items. For your protection, once on board the ship or during any hotel stay, all valuable and important items must be left in your cabin or hotel room mini-safe where available or deposited with your hotel's reception if they undertake the safekeeping of such items when they are not being personally worn or carried by you. Please, however, bear in mind that no mini-safe is totally secure and consider carefully whether you need to bring the items in question with you on holiday. If a valuable or important item is lost, damaged or stolen, we are entitled to argue, where appropriate, that you should not have brought the item on holiday. We will not in any event be liable for loss of or damage to monies, negotiable securities, gold, silverware, jewellery, ornaments, works of art or other valuables. You are strongly advised to take out appropriate and adequate insurance to protect all valuable and important items.

Please note, we do not have the facility aboard any of our ships to accept any valuables for safe-keeping. In accordance with the Athens Convention, we cannot therefore accept liability for the loss of or damage to any valuables you bring on holiday with you. Placing valuables in a cabin mini-safe is not depositing them with us for safe-keeping for the purposes of the Athens Convention.

Without prejudice to the above, in the event that we are found liable for loss of or damage to any valuables on any basis, the most we will have to pay you in respect of such loss or damage is the maximum payable under the Athens Convention for valuables deposited with us for the agreed purpose of safe-keeping. This maximum is 3,375 SDR per person (approximately €4.230 as at March 2023).

Mobility equipment

The Regulation and Athens Convention also limits the maximum amount we as the carrier have to pay where loss of or damage to mobility equipment occurs during the course of carriage. For loss or damage caused by a shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, unless the carrier proves that the incident occurred without his fault or neglect. For loss or damage caused by a non-shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, if he/she proves that the incident was the result of the carrier's fault or neglect.

Advance payment in the event of a shipping incident

In case of death or personal injury caused by a shipping incident, the passenger or other person entitled to damages has a right to an advance payment to cover immediate economic needs. The payment shall be calculated on the basis of the damage suffered, shall be made within 15 days and shall not be less than €21.000 Euros in the event of death.

Time limits

Any damage to cabin or other luggage, which is apparent, must be notified to us in writing before or, at latest, at the time of disembarkation from the ship for cabin luggage or at the time of re-delivery for other luggage. Any damage which is not apparent or loss of cabin or other luggage must be notified to us in writing within 15 days of disembarkation from the ship or re-delivery (or scheduled re-delivery in the event of loss).

If the passenger fails to comply with the above, he shall be presumed, unless the contrary is proved, to have received the luggage undamaged. The notice in writing need not be given if the condition of the luggage has at the time of its receipt been the subject of joint survey or inspection.

Please also note that strict time limits apply for the commencements of proceedings in respect of any claim for damages arising from death or personal injury of a passenger or for loss of or damage to luggage. Any such claim will generally be time-barred after 2 years. The commencement date of this limitation period is usually calculated from the passenger's date of disembarkation. The limitation period may be suspended or interrupted in accordance with the national law of the court dealing with a claim but no action may brought under the Athens Convention later than 5 years from the date of disembarkation (or in the event of death, the date disembarkation should have taken place) or, if earlier, 3 years from the date the passenger knew or ought reasonably to have known of the injury, loss or damage.

Exemptions concerning liability

Liability of the carrier can be reduced, in part or entirely, if he proves that the death of or personal injury to a passenger or the loss of or damage to his luggage was caused or contributed to by the fault or neglect of the passenger.

(7) Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any nature which (a) on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not reasonably have foreseen you would suffer or incur if we breached our contract with you or (b) did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Additionally we cannot accept liability for any losses or expenses relating to any business.

(1) In the unlikely event that you have any reason to complain or experience any problems with your holiday whilst away, you must immediately inform us or the supplier of the service(s) in question (if not us). Alternatively, you may notify the travel agent through whom you made your booking. All notifications must be in writing and given to our Customer Relations Desk or the supplier of the service concerned. If you remain dissatisfied, you must write to us within 28 days of the end of your holiday (or for damage to or loss of luggage within the time limits specified in clause 12(6) above) giving your booking reference and full details of your complaint. Only the party leader should write to us. If you wish to issue any claim proceedings against us you must also comply with the time limits for issuing claims where applicable. For all claims and subject to clause 12(4) we cannot accept any liability if you fail to follow the procedures set out above.

(2) We will provide assistance on https://www.ncl.com/case-submission .

(1) When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made to us or to the supplier concerned as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us by any third party in connection with any such damage or loss and all costs incurred by us (including our own full legal costs and those of any such third party) as a result of your actions. We strongly recommend you have appropriate travel insurance to protect you against such liabilities.

(2) We expect all Guests to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of the ship’s Master, any Guest behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party (such as other guests) or damage to property, or fails to comply with our COVID-19 Policies and Procedures, or fails or refuses to comply with any law, government order or regulation, possesses illegal drugs, possesses weapons of any kind, exhibits inappropriate behaviour in the sole discretion of NCL, appears on any sex offender list, fails to comply with NCL’s Guest Ticket Contract, or fails to abide by any of NCL’s policies, including but not limited to the Ship’s rules and/or NCL’s Code of Conduct or fails to follow the lawful instructions of the ship’s officers and crew at all times, we are entitled, without prior notice, to terminate the holiday of the Guest(s) concerned. Please visit https://www.ncl.com/faq/guest-conduct-policy for further information. In this situation, the Guest(s) concerned will be required to leave the ship or, if applicable other accommodation or service. We will have no further responsibility toward such Guest(s) including any return travel arrangements. In these circumstances no refunds will be made and we will not pay any expenses or costs incurred by any Guest as a result of the termination. See also clause 2(4) - Mandatory Compliance with COVID-19 Policies.

Some of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions. Some of these terms and conditions may limit or exclude the supplier's liability to you, often in accordance with applicable international conventions or regulations (see clause 12(5)). Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.

(1) If you have any special request, you must advise us at the time of booking. Although we will endeavour to meet any special request (or pass any reasonable requests on to the relevant supplier where the special request does not relate to the cruise element of your holiday), we regret we cannot guarantee any request will be met unless specifically confirmed on your confirmation invoice as a special requirement which we have accepted. Except where so confirmed, failure to meet any special request will not be a breach of contract on our part. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. Any special requirement which we have accepted will be specifically confirmed as accepted on your confirmation invoice.

(2) The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If any Guest suffers from reduced mobility or any medical condition or disability or significant allergy which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. We may require a doctor's certificate or other documentation, information or waiver relating to such reduced mobility, condition, disability or significant allergy as we reasonably consider necessary. In any event, you must give us full details in writing (including details of any medical or mobility equipment such as a wheelchair which you will or may need to bring with you) at the time of booking and whenever any change in your mobility, condition, disability or significant allergy occurs. You must also promptly advise us if any reduced mobility, medical condition, disability or significant allergy which may affect your holiday develops after your booking has been confirmed. In the event that you require assistance with embarking or disembarking from the ship as a result of your reduced mobility or disability, please advise us at the time of booking if possible but in any event no later than 48 hours before the assistance is required. Please contact our Guest Services department with your request.

(3) Your attention is drawn to clause 2 - Public Health, COVID-19 Policies and Procedures, Understanding the Risks. You acknowledge that medical care whilst on a cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is unavailable. Certain international safety requirements, shipbuilding requirements and/or applicable regulations may cause difficulty for mobility-impaired persons or persons with severely impaired sight and/or hearing. Guests requiring the use of a wheelchair must provide their own as any wheelchairs available on the vessel are for emergency use only. For the convenience and comfort of such Guests, they are strongly encouraged to bring a collapsible wheelchair. Guests are advised that standard cabins are not designed to be barrier free and wheelchair accessible. You must be physically and mentally capable of undertaking the holiday. You must be self-sufficient or must travel with a companion able to provide any assistance needed during the holiday. Expectant mothers in or over their 24th week of pregnancy, at the time of sailing, cannot travel on board the ship.

(4) Guests must take appropriate precautions to protect themselves whilst on holiday. Without limitation, it is your responsibility to ensure that any food you are intending to consume does not include anything to which you are allergic at the time you order or purchase this.

(5) Guests may not be able to participate in certain activities or programmes either on board the ship or onshore at ports of call if to do so would create a risk of harm to themselves or any other person.

(6) Infants sailing on board a Norwegian vessel must be at least six months of age at the time of sailing. However, for voyages that have 3 or more consecutive days at sea, the infant must be at least 12 months old at time of sailing.

(7) Any Guest under the age of 18 who is not travelling with their own parent or guardian (but is for example, accompanied by grandparents, other relatives or friends), must have a signed parental or guardian consent form, signed by both parents or guardians, or a certified explanation if the consent of only one parent or guardian is available, which authorises travel and medical treatment in the event of an emergency. The original signed form (a copy is not acceptable) must be presented to a Norwegian Cruise Line representative at the pier during check-in, along with a copy of both parents' driving licence or passport. Failure to do so may result in the Guest being refused boarding. In this case, no refund will be provided and no expenses, costs or other sums of any description will be paid.

(1) The information contained in our brochures is correct to the best of our knowledge at the time of the brochure going to print.

We may provide you with information (in our brochure, on our website and/or when you are on holiday) about shore excursions which are available for you to purchase on board ship. Subject to availability, you can generally book places on advertised shore excursions in advance or you may register for these on-line. The applicable details of all shore excursions (including departure times) are subject to change and excursions may on occasions be cancelled. Shore excursions are capacity controlled on a first come first served basis. Requested excursions may not be available at time of booking. Some shore excursions are subject to cancellation if a minimum number of participants is not achieved.

(2) Except where included in the cost of your cruise booking or purchased at the same time as you make your cruise booking ("included shore excursions"), shore excursions do not form part of your cruise only or cruise inclusive holiday arrangements and these Terms and Conditions (other than this clause 17 and clause 12(6)) do not apply them. They are arranged and provided by operators who are wholly independent of us. You will have a separate contract with us for any shore excursion(s) you book which are not included shore excursions. Under this contract, we accept responsibility for selecting reputable operators to arrange and provide your excursion but will not be liable for the excursion itself or for the acts or omissions of the operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the excursion (other than our own employees). In the event that we are found liable for the excursion on any basis, we are entitled to rely on all limitations and exclusions of liability contained or referred to in these Terms and Conditions. Included shore excursions form part of your holiday contract with us and are subject to these Terms and Conditions. Our COVID-19 Policies and Procedures apply to shore excursions and Guests must comply with them at all times. Any non-compliance shall be grounds for refusal to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or health authorities, or other steps deemed necessary in our sole discretion under the circumstances to protect the health and well-being of others. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Guests will be responsible for all related costs, fines, expenses and for proper travel documentation for any port, including for repatriation, and we shall have no liability whatsoever to the Guest as a result of such steps taken by us (see clause 2).

(3) We cannot guarantee accuracy at all times of information given in relation to any shore excursions or about the port/area you are visiting generally or that any particular excursion will take place. Failure to operate/cancellation of any particular shore excursion(s) does not constitute a significant change to your holiday arrangements and does not entitle you to any compensation other than a refund of the cost of the excursion(s) concerned where you have paid. Similarly, any liability we are found to have in relation to any shore excursion is limited to the cost of the particular excursion concerned. Subject to these Terms and Conditions, we do not limit or exclude our liability for death or personal injury arising from our negligence.

(1) EU citizens require a valid EU passport, valid for at least 6 months beyond the date of completion of the cruise, in order to take any of the holidays shown in our brochures or on our website. Exception: Citizens of Schengen countries may travel with a valid identity card, provided that the booked cruise does not leave the Schengen Area. The entry and health information contained in any brochure or on our website is correct at the time of publication. Entry requirements for EU citizens holding an EU passport are shown on our website. If EU citizens holding an EU passport require a visa to enter another country, the relevant information is shown on the relevant cruise page or elsewhere on our website. If you are not an EU citizen or do not hold an EU passport, you must check the passport and visa requirements applicable to your chosen holiday (including all countries to or through which you intend to travel) and ensure you comply with them, the relevant information can be found here: CIBTvisas ( http://cibtvisas.de/leisure-eu-splash ). The required visas can then be requested via the visa and passport service provider CIBTvisas ( http://cibtvisas.de/leisure-eu-splash ). Information on entry requirements for the USA is available at http://travel.state.gov . For entry into other countries, please contact the embassy or consulate of the country(ies) concerned. All guests, including EU citizens, must check entry and other official requirements for all countries to or through which you are travelling, as well as any requirements applicable on your return to your country of residence, at the time of booking and in good time before and close to departure. Requirements are likely to change and travel restrictions may be imposed (which could be at no or very short notice close to departure) as a result of COVID-19, its variants, or other potential communicable diseases and/or illnesses. You must check for up-to-date information during your holiday.

(2) The time involved in obtaining any EU citizen's passport will vary and you should check the position with the relevant passport agency. Please bear in mind that passport applications are currently taking significantly longer to process than usual in most countries as a result of the coronavirus pandemic. Please ensure you check the latest position on applying for or renewing a passport at the earliest opportunity.

(3) In order to enter the USA, every person travelling (including children) must have a visa unless they qualify for the Visa Waiver Programme (VWP). Most EU holidaymakers will qualify for the VWP but please see the important note below. All visitors to the US (including children) who are eligible for the VWP must apply for authorisation to travel to the US in advance in accordance with the Electronic System for Travel Authorisation (ESTA). You must complete an online application for authorisation to travel on the ESTA website (details below) at least 72 hours before your flight or sailing to the US departs but you are recommended to apply earlier. Providing the application is accepted, you will be provided with approval via the website. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. You should make a note of the ESTA approval number when you receive it.

(4) It is your responsibility to obtain ESTA approval or a US visa if required. If you fail to obtain authorisation to travel through the ESTA website or a US visa in advance of travel, you will not be allowed on your outbound flight or sailing to the US. Full cancellation charges will then apply. The ESTA website can be found at https://esta.cbp.dhs.gov/esta .

Important note: Not all EU visitors to the USA will qualify for the Visa Waiver Programme. You will need to apply for a visa if you have ever been arrested (even if you were not convicted of an offence) or have a criminal record of any description. Other exceptions also apply. EU citizens should make enquiries with the US embassy or consulate in their country of residence. Visa requirements may change. Further information on entry requirements for the USA are available at http://travel.state.gov . You must also check entry requirements at the time of booking and in good time before departure as requirements may change.

(5) Current entry requirements for minors into Canada and the U.S. - Adults travelling with minors under the age of 18 into the U.S. who are not the minor's parents or legal guardian must be in possession of a notarised parental/guardian consent letter that authorises the minor's travel and medical treatment in cases of emergency. Minors under 21 not travelling with both parents into Canada must have in their possession a notarised letter, which includes the actual dates of travel and signatures of both parents, indicating the name of the person(s) with whom the minor is travelling, and granting them permission to escort the minor.

(6) It is your responsibility to ensure you obtain details of and comply with all recommended and required vaccinations, health precautions and other health related measures (including those which are introduced to deal with COVID-19, its variants, and any other communicable disease and/or illness) in good time before departure. Details should be available from your specific national ministry of health or adequate local government bodies related to consumer and travel health questions in your country and your local EU governmental website. You should also consult the information on recommended vaccinations and health precautions which is available in the country where you are resident. If you are a citizen of an EU/EEA country and are visiting an EU/EEA country, you should obtain an EHIC (European Health Insurance Card) or equivalent in your home country prior to departure. An EHIC is not a substitute for travel insurance. Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. Please therefore check with a doctor or clinic or other reliable source of information not less than six weeks prior to departure and also closer to departure to ensure that you are aware of and can meet the necessary requirements and have the latest information. Please be aware that there may be enhanced screening/monitoring at exit and entry points in the UK, throughout Europe, and overseas which may delay embarkation or disembarkation. In certain situations, and when arriving from certain countries, you may be required to self-isolate or quarantine for a set period on arrival.

(7) It is the party leader's responsibility to ensure that all members of the party are in possession of all necessary travel and health documents, as required by any governmental authority, and as required by our COVID-19 Policies and Procedures (as described in clause 2) before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health / COVID-19 related ones). If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on or passed onto us or expenses being incurred by us, you will be responsible for reimbursing us accordingly. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply as referred to in clause 8.

(8) Contagious or Infectious Diseases other than COVID-19: We may refuse to embark or may disembark, or refuse to reboard after going ashore or confine to cabin any Guest at any port who, in the opinion of the Master, ship's medical personnel or other authorised ship's officer, might be excluded from landing at destination by immigration or other governmental authorities or who may be suffering from contagious or infectious disease or whose presence, in the opinion of the Master, may be detrimental to the comfort or safety of other guests or the crew. In such cases the Guest concerned shall not be entitled to any refund of the holiday cost or compensation of any kind. Additionally, we will have no liability for any costs or expenses they incur as a result. In cases of quarantine of the ship involving detention of guests, each Guest must bear all risk and expense thereby caused and will be charged for food and accommodation during the period of detention, payable day by day, if maintained on board the ship, and for all other quarantine fees and expenses assessed or incurred in respect of the Guest.

(9) The Foreign Ministry of your country of residence may have issued information and advice which is relevant to your holiday. You are strongly recommended to read this before booking as well as close to and in good time prior to departure. Please visit your local EU government website for further details.

(1) For security reasons, the United States, most European and many other countries now require airlines to provide information about their passengers before they fly. This may be referred to as Secure Flight Passenger Data (SFPD) or Advance Passenger Information (API). Where you make a flight inclusive booking with NCL, we need to collect this information on the airline's behalf.

*A redress number is a number which passengers who have previously encountered misidentification when flying or attempting to fly in or to the United States can apply for in the US so as to avoid future problems.

For further information on SFPD (including redress numbers), see www.tsa.gov/SecureFlight

(2) The above information must be provided at the time of booking a flight inclusive holiday with NCL or, if not provided at the time of booking, immediately on request. Failure to do so, or the provision of inaccurate or incomplete details, will result in our being unable to take your booking, your booking being cancelled or your being denied boarding on your flight or entry into the US and/or any other country(ies) to which the requirement applies, as applicable. Cancellation charges will then apply and you will be responsible for all costs, expenses, fines and other sums which are incurred by you, NCL and/or the airline as a result.

(3) Where you book cruise only with us, you are responsible for providing the above information to the airline, if booking direct, or to your travel agent or tour operator, when requested to do so for all flights for which SFPD or API is required. If, as a result of failure to provide information when required or the provision of inaccurate or incomplete details, you are unable to take your NCL cruise, cancellation charges will apply as set out in our Terms and Conditions.

Please note: the provision of SFPD or API is a separate requirement to the Electronic System for Travel Authorisation or ESTA – see clause 18 of our Terms and Conditions.

(1) In the unlikely event that the arrangements shown on your confirmation cannot be provided as a result of the insolvency of NCL (Bahamas) Ltd. for bookings made, insurance has been arranged with International Passenger Protection Ltd. to ensure that you are adequately protected. You will either receive a refund of the price paid (if you have yet to travel) or receive reimbursement of necessary expenses you are forced to incur in order to return home (where your contracted arrangements include return travel).

For all bookings made in a country which is a member of the European Economic Area (which is all EU member states together with Norway, Iceland and Liechtenstein), plus Monaco and Gibraltar, insurance cover has been arranged via Liberty Mutual Insurance Europe SE, Luxembourg. For Switzerland, insurance cover has been arranged via Liberty Mutual Insurance Europe SE - Switzerland.

For further information, please refer to the insurance certificate provided for your booking.

(2) We are also bonded with the Federal Maritime Commission in the USA.

(1) In the event of delay at your outward or homeward point of departure we cannot accept liability for any delay which is due to unavoidable and extraordinary circumstances (see clause 11).

(2) At all times the Master (whether acting alone or on advice from others) has liberty to direct the movements of the ship, including the right to proceed without pilots and tow. The ship also has liberty to deviate from the advertised route and/or timetable , and to call or omit, advance or delay calling at any port or place to tow and assist vessels and to offer or render assistance to preserve life or property or for any other reason or purpose which in the judgment of the Master of the ship (whether alone or acting on advice from others) is reasonable including, but not limited to, weather conditions, operational matters, the medical condition of anyone on board, the safety, comfort or convenience of guests and any measures, actions, precautions or requirements which may have been introduced as result of COVID-19, or any other health emergency. Such deviation shall not give rise to any liability on our part and shall not represent a significant change to the holiday.

(1) In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers that are subject to an operating ban within the EU Community. The Community list is available for inspection at http://ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm .

(2) We are required to advise you of the carrier(s) (or, if the carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking if your holiday is flight inclusive. Where we are only able to inform you of the likely carrier(s) at the time of booking, we will advise you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible.

(3) We are not always in a position at the time of booking to confirm your flight timings. The flight timings on your confirmation invoice are for guidance only and are subject to alteration and confirmation. The latest timings will be shown on your e-tickets which will be available approximately two weeks before departure. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. It is possible that flight times may be changed even after tickets are made available - we will contact you as soon as possible if this occurs.

(4) Any change in the identity of the carrier, your departure airport, flight routing or flight timings will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these Terms and Conditions.

(5) If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/the carrier are unable to offer you a suitable alternative the provisions of clause 9 (Changes and cancellation by us) will apply.

(6) It is the responsibility of the Guest to a) check their baggage allowance for all flights; if you are booked on different carrier(s) or in a different class of travel to/from the ship, your baggage allowance may differ between flights - please ensure you check the airline websites of each carrier in your itinerary; b) check the departure and arrival terminals of all flights; c) ensure you arrive at check-in and departure gate by the appropriate time with all proper and necessary documentation. Due to airline restrictions, we are not always authorised to pre-reserve seats for our Guests. We are not responsible for pre-assigned seating prior to flight departures for any reason. Guests are advised to contact the airline(s) directly to confirm pre-assigned seating. Some airlines will allow pre-assigned seating requests only once the ticket has been issued and may make an additional charge for this service. Airline tickets can only be issued on receipt of full payment for the cruise holiday. We/the airline will endeavour to satisfy any special service(s) requests such as adding frequent flyer numbers, requesting special meals or mobility assistance. Some airlines restrict the accumulation and/or use of frequent flyer miles in conjunction with the fares we use. Guests are at all times responsible for paying all service fees imposed by the airlines. These fees are at all times non-refundable.

(7) Please note: you are subject to and bound by the terms and conditions of the airline which operates your flight. These can be viewed on the airline's website. If you breach or fail to comply with the airline's terms and conditions or become liable to make any payment to the airline and the airline as a result seeks payment of any sum from us, we will be entitled to claim that payment from you.

(8) Airlines limit their liability in accordance with applicable international convention and regulation.

You must comply with the boarding requirements detailed in our Frequently Asked Questions on our website or otherwise advised to you. If you need assistance with embarkation or disembarkation as a result of reduced mobility or a disability, please see clause 16. If you do not arrive to embark on time at any port or place then we shall have no liability in respect of the consequences. We shall not be obliged to delay departure or deviate from the intended itinerary and you must bear any and all costs arising as a result. Costs associated with transportation to rejoin the ship such as, but not limited to, travel costs, government fees, visa fees, subsistence, accommodation, air fare, launch fare, car hire or agency fees must be borne by you.

(1) Services and goods provided during the holiday and any port or airport charges and taxes which are not included in the confirmed holiday price must be paid by you. Additionally, unless otherwise specified at the time of booking, fares do not include travel insurance, drinks, service charges, gratuities relating to services, charges (e.g. VAT) imposed by local authorities whilst in port or within territorial waters on goods and services provided onboard ship, hotel meals, shore excursions, connecting regional flights (unless booked with us at the same time as you make your cruise booking), personal expenses, dining at certain on-board restaurants and any other item not expressly included in the fare. Fares published are guideline prices, may be subject to change at any time and are subject to availability. Except where indicated, advertised fares are per person, based on double/twin occupancy and include relevant government fees and taxes in the amounts current and applicable at the time of publication.

(2) Where services or goods are provided on board the ship, payment must be made before you disembark. Any such services or goods might incur charges (e.g. VAT) imposed by local authorities whilst in port or within territorial waters. For example some countries require the payment of VAT locally on goods and services. We will do our best to advise you of any such charges in advance of your cruise.Without prejudice to any lien over your goods, you agree that we shall be entitled to prevent any baggage or goods belonging to or travelling with you from leaving the ship until all sums owed to us by you have been paid in full.

You must have received all vaccinations necessary for the holiday in good time prior to the commencement of your holiday and you must have available for production as required during the holiday your passenger ticket, valid as required for the holiday, passport, visas, medical card, vaccination record and any other documents, including those which are as required by any governmental authority, and as required by our COVID-19 Policies and Procedures (as described in clause 2) necessary for the scheduled ports of call and disembarkation. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health / COVID-19 related ones). If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on or passed onto us or expenses being incurred by us, you will be responsible for reimbursing us accordingly (see also clause 18(7)).

(1) You are subject to any and all baggage restrictions applied by any carriers during the holiday, including air and land carriers. You are responsible for checking these prior to departure and accept responsibility for any baggage disallowed or additional charges caused by restrictions including any excess baggage charges levied by any air carrier. Our requirements for cruises are as follows. Only such clothes, effects and gifts as are appropriate for the cruise may be brought on board by each Guest. Each Guest may bring on board two pieces of baggage, with each piece weighing a maximum of 20 KG. Each piece of baggage must be distinctly labelled with the Guest's name, name of the ship, cabin number and sailing date. Any Guest wishing to bring on board baggage in excess of 40 KG in total must seek prior approval from us.

(2) You must not carry firearms, explosives, substances which may be illegal in certain jurisdictions, flammable materials or other hazardous or illegal items. Any such items or noxious substance in your possession on embarkation shall immediately be surrendered to an appropriate member of staff and may be confiscated, destroyed or surrendered to authorities. You must not bring on board any intoxicating liquors or beverages or any drugs. Any such items in your possession on embarkation shall immediately be surrendered to the ship's Master. You shall have no claim for any loss or inconvenience incurred

(3) The ship's Master or any crew member acting under the authority of the Master shall be entitled to enter the Stateroom occupied by any Guest for the purposes of searching for controlled or prohibited substances or for purposes connected with repair, maintenance work, security or safety. The Guest agrees to submit to any personal search or search of luggage and goods where such search is reasonably required by us or any supplier in the interests of security or safety or by any third party acting with appropriate authority.

(4) You must place luggage not retained in a Stateroom in the ship's baggage room or safe and obtain a receipt from us for that luggage. You must ensure that no valuable or important items are left in such luggage - see clause 12(6).

(5) During any transfer of luggage, including upon departure from any hotel or airport, arrival at any new destination or upon change of vehicle or means of transport, it is your responsibility to identify your luggage and ensure it is dealt with as may be appropriate for delivery to the next destination. Any property left on a ship at final destination may be stored and repatriated at the Guest's expense.

(6) Pets, birds, livestock and other animals are not allowed on board the ship. Guests with a disability or with reduced mobility may, however, bring their registered assistance dog with them provided they comply with all applicable requirements (including any imposed by the Guest's country of residence or your airline). Please advise us at the time of booking if you wish to bring a registered assistance dog with you.

(1) For some cruises, you can book transfers between the airport and ship (and vice versa) with us where you have made your own flight arrangements, subject to the following terms. The following terms also apply, except where otherwise stated, to transfers between airport and ship which form part of a flight inclusive booking made with us or where you book them with us at the same time as you make your cruise only booking.

(2) For cruise only bookings, transfers may be booked at the same time as your cruise or at a later date but as they are subject to availability, you are recommended to book them as soon as possible. Transfers are only available on the days the cruise starts and ends. The cost of the transfers is payable with the balance of the cruise cost. Transfers may be cancelled without charge prior to balance due date. After balance due date, cancellation is subject to the same cancellation charges as the cruise. Flight details should be provided when booking your transfer. You should notify us as soon as possible in the event of any change in these details. Subject to availability, we will endeavour to offer you an alternative transfer time where you can no longer travel on your booked transfer as a result of a change in flight times. Where we cannot do so, the transfer may be cancelled as referred to above.

(3) You will be provided with a voucher for your confirmed transfer which you will need to present before you will be allowed to board your transfer vehicle. If you don't have your voucher with you at this time, you may be unable to travel on your transfer. Transfers will depart from the airport or the port, as applicable, at a notified time from a designated departure point. It is your responsibility to be at the correct place at the correct time as the transfer vehicle is not obliged to wait. Transfers will usually be provided on a coach but we reserve the right to substitute any other type of vehicle at our discretion including a mini bus or taxi.

(4) We have no liability to you if you miss your transfer for any reason (including, without limitation, as a result of flight delay, cancellation or any other reason outside your control) or are refused access to the transfer for any reason referred to in this clause or any other clause of these Terms and Conditions. Where you miss your transfer for a reason outside your control, we will endeavour to accommodate you on a later transfer if there is one, subject to availability of space, but do not promise to do so. No refund will be provided for any missed transfer or for any transfer to which you are refused access in accordance with this clause or any other clause of these Terms and Conditions. We will not be responsible for arranging or meeting the costs of any alternative form of transport.

(5) You are responsible for ensuring your luggage is properly loaded on the transfer vehicle and promptly collected on arrival at the port or airport. Luggage and other personal possessions are at all times your responsibility and are carried on the transfer vehicle at your risk. We have no liability for any luggage or personal possessions carried or intended to be carried on any transfer (including, without limitation, for any loss, damage or theft of or from the same). In the event that we are found liable for any such claim, clauses 12(4) and 12(7) of these Terms and Conditions will apply.

(6) All transfer times provided are an estimate only based on the most direct route between the airport and port and assume no delays will be encountered. We make no warranty or representation as to the time or route any particular transfer will take. For transfers which do not form part of a flight inclusive booking or are not booked at the same time your cruise only booking is made, and providing we have selected a reputable transfer operator, we have no liability to you of any description on any basis in the event that you fail to arrive at the port prior to the latest check-in time for embarkation on the ship or at the airport prior to latest check-in with the airline as a result of any delay or failure in the operation of the transfer at any stage (including prior to departure from the airport or port) for any reason. Such reasons include, without limitation, traffic congestion, accident, breakdown (whether or not the accident or breakdown directly involves the transfer vehicle), diversion, road closure, road works and any force majeure. This exclusion applies whether or not we or the operator of the transfer were aware of the event or circumstances in question before the start of the transfer. You will be responsible for meeting all costs and expenses incurred as a result including, where applicable, those involved in joining the ship at a later port of call. We will not be liable to make any refund, meet any costs or expenses or pay any compensation or other sum of any description as a result. For transfers which form part of a flight inclusive booking or are booked at the same time your cruise only booking is made, we will have no liability for or in any of the circumstances referred to in this paragraph providing the transfer has been operated with reasonable skill and care.

(7) We and the operator of the transfer have the right to refuse access to the transfer in the event that you are or appear to be intoxicated or under the influence of alcohol or drugs or behaving in a manner which is causing or may cause distress, disturbance or danger to any person travelling on, or the driver of, the transfer vehicle or damage to any property.

(8) Without prejudice to any other provision of the terms set out in this clause, any liability which we may have to you on any basis for or in connection with any transfer which does not form part of a flight inclusive booking or is not booked at the same time your cruise only booking is made will in any event be limited to a refund of the cost of the transfer in question paid to us except where the claim involves death or personal injury or loss or damage of luggage or personal possessions, in which case the Athens Convention limits the maximum amount we as the carrier may have to pay. Claims involving luggage or personal possessions are subject to this clause. For claims involving death or personal injury, we will not be liable for the operation of the transfer itself or for the acts or omissions of the transfer operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the transfer (other than our own employees). We will have no further or greater liability. In the event that we are found liable for any transfer which does not form part of a flight inclusive booking or was not booked at the same time your cruise only booking is made on any basis, we are entitled to rely on all limitations and exclusions of liability contained or referred to in these Terms and Conditions. Without limitation, we are entitled to rely on clauses 11, 12(2), and 12(7) of these Terms and Conditions in relation to any claim against us.

Except as otherwise set out in these Terms and Conditions, you must indemnify us for any expense incurred or suffered by us which is not included in the holiday price you have paid to us including (without limitation) expenses relating to medical, dental or similar treatment, accommodation, transportation, repatriation or damage to property. You must also indemnify us for any costs, expenses or other sums we incur as a result of your failure to comply with any requirement of these Terms and Conditions including, by way of example, failure to provide information in accordance with clause 19 (Secure Flight Passenger Data and Advance Passenger Information).

(1) The United States Department of the Treasury through the Office of Foreign Assets Control ("OFAC") has issued a series of comprehensive sanctions against various countries, and specifically, North Korea (Democratic People's Republic of Korea), Crimea, Cuba, Sudan, Syria, Iran, Russia and Belarus. These sanctions limit the ability of cruise lines to conduct business with these countries and their citizens, which includes allowing citizens of those countries to sail onboard our ships. Accordingly, it is Norwegian's policy that if you are a citizen or resident of any sanctioned country, we will be unable to accept and will be entitled to cancel your booking and refuse boarding, unless you can satisfy the following conditions by providing us with:

a. proof of citizenship in a non-sanctioned country; OR proof of residency in a non-sanctioned country; AND

b. evidence that you are funding the cruise, including all onboard charges, through a bank associated with a non-sanctioned country.

(2) You must be able to satisfy all of the above conditions in order to sail onboard a Norwegian Cruise Line ship. If you cannot do so when requested (which may be at any stage including during your online check in) and we cancel your booking, cancellation charges as shown in clause 8 will be applied. No compensation or expenses will be payable and Norwegian will have no liability of any nature in this situation. Any booking from a citizen or resident of a sanctioned country without prior full compliance with the above conditions does not constitute a waiver of these conditions or confirmation that they have been complied with. It is the responsibility of the guests concerned to ensure they are in a position to comply before making a booking with Norwegian.

The above conditions will apply in respect of any other country against which comparable sanctions are issued by the United States.

Guest, including all Guests named on the reservation(s), agrees to comply with NCL’s policies concerning any and all applicable United States Department of the Treasury through the Office of Foreign Assets Control (“OFAC”) regulations which can be found at https://www.ncl.com/freestyle-cruise/cruise-travel-documents#travel-sanctions-regulations . Guest agrees that to the extent Guest violates such policies or is subject to OFAC sanctions, Guest will be refused passage and Guest, along with any other guests included in Guest’s reservation(s), will not be entitled to a refund of any amounts paid to NCL.

The Guest consents to NCL's use and display of the Guest's likeness in any video, photograph or other depiction for any purpose, commercial or otherwise, without compensation or liability of any kind. The Guest's consent extends to minors and other persons in the care and charge of the Guest. Guest further agrees that any type of photograph or recording, in any audio or video format, of the Guest, other guests, crewmembers, independent contractors, concessionaires, guest entertainers or any other third party onboard any of Carrier's vessels or depicting said vessels, their design, equipment or any other feature or part of said vessels, shall not be used by Guest for any commercial purpose, or other financial gain, personal or otherwise, including but not limited to in any media format or broadcast, or for any other use without the express written consent of Carrier. NCL is permitted to take any and all reasonable measures to protect NCL and enforce this provision. The Guest understands and agrees that onboard photographers may photograph Guest and minors and other persons in the care and charge of the Guest, and that those photographs may be processed, displayed and sold to Guests and others. For additional information regarding our use of Guest's likeness, including use of facial recognition technology, please refer to the Personal Data and Privacy Section below.

PERSONAL DATA AND PRIVACY

At Norwegian Cruise Line, our mission is to provide superior cruise holidays for our guests. This mission covers all of our activities including the products and experiences we offer on board our ships and extends to our online community through our websites and interactive features, including applications, widgets, blogs, social networks, social network "tabs" and other online or mobile offerings (which we collectively call the "Services"). Our Services are owned and operated by Norwegian Cruise Line.

Our privacy policy describes what data we collect online and offline and how we use, share, and secure that data. It also describes your choices regarding use, access and correction of your personal data. Personal data is information, or a combination of different types of information, that could reasonably allow you to be identified.

a. The Guest's personal data, which may include sensitive data, will be processed in accordance with our privacy policy, which describes how personal data may be processed, and which is available on our website. We may update our privacy policy without prior notice. Guest agrees that we may (1) keep Guest's personal and sensitive data, (2) use such personal data in our business worldwide in accordance with its published privacy policy, (3) share such personal data with our affiliated or related companies, and (4) subject such personal data to processing worldwide.

b. Guest agrees that we may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest's consent or authorisation, (2) to help complete a transaction for the Guest, (3) to comply with laws, regulations, governmental and quasi-governmental requests, orders or legal processes, (4) to enforce this Contract or other agreements or to protect the rights, safety or property of us or others, (5) as part of a purchase, sale, or transfer of assets or our business, (6) to our agents or service providers to perform functions on its behalf, or (7) as otherwise described in our privacy policy.

c. Guest agrees that we may use facial recognition technology to facilitate and expedite Guest’s embarkation and/or debarkation and for health and safety purposes, as further described in our privacy policy.

We encourage you to review our privacy policy which can be found at www.ncl.com/about/privacy-policy if you want additional information on a particular topic. If you have any questions about how we handle or protect your personal data, please contact us at [email protected] .

Tour Operator: NCL (Bahamas) Ltd., 7665 Corporate Centre Drive, Miami, Florida 33126, USA

Administrative partner: NCL (Bahamas) Ltd., Kreuzberger Ring 68, 65205 Wiesbaden, Germany

Insurer: International Passenger Protection Limited, IPP House, 22-26 Station Road, West Wickham, Kent BR4 0PR, United Kingdom

Via Liberty Mutual Insurance Europe SE

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Cruise Cancellation Policies: What to Know

By Elissa Garay

While cruise company–initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company bankruptcies), it's a scenario that’s now, in the age of coronavirus, playing out more persistently.

Companies have cruise cancellation policies in place for refunds or postponements if your trip has been canceled—as many have. If your trip hasn’t been canceled but you’d like to opt out of an upcoming booking, know that many cruise lines have adopted significantly more relaxed cancellation and rebooking policies . Here’s everything you need to know about special cruise cancellation policies in place during the COVID-19 pandemic—as well as standard cancellation policies to expect at other times.

Cruise cancellations and coronavirus

Many cruise lines—including major players like Princess, Norwegian, and Celebrity —have temporarily suspended operations worldwide in response to coronavirus-related risks and restrictions. All companies have discontinued ocean-going departures from U.S. ports until at least April 11. “As you can imagine, the situation is rapidly changing day to day, and even hour by hour,” says Erika Richter, senior director of communications for the American Society of Travel Advisors (ASTA), a trade association.

Given the situation’s fluidity, travelers booked on sailings over the next few months should anticipate the possibility of a last-minute cancellation by the cruise line. In those cases, your cruise line or travel agent will contact you directly regarding compensation, in the form of either a full refund or future cruise credit.

If the cruise line hasn’t canceled your trip but you’d like to change it, know that many lines have temporarily replaced their standard cancellation or postponement penalties with more flexible policies. Specific terms and conditions vary by company, but most lines will now allow you to get a full cruise credit toward a future sailing date with no penalty; fewer lines are offering cash refunds.

“It’s worth noting that some lines are incentivizing the decision to rebook by offering some additional perks in the form of onboard credit —so you could be getting some added value if you decide to rebook your cruise,” says Colleen McDaniel, editor in chief of leading cruise review site Cruise Critic. If you go this route, Cruise Critic advises waiting a few weeks to do so, since lines are now overwhelmed with handling current cancellations and getting passengers returned safely to port from in-progress sailings. The site also advises patience, noting that refunds could take up to 90 days or more to be issued.

For sailings that are farther out, you don’t need to rush to a decision. These relaxed policies—many of which allow cancellations up to 48 hours in advance of departure—allow you to take a wait-and-see approach. Just be sure to review your cruise line’s fine print before reaching any decisions. “If the line ends up canceling off your cruise as part of their suspending service, you could have more leeway in terms of compensation and a refund offering,” McDaniel says. “But that will vary by line and circumstance.”

Richter also suggests employing the services of a trusted travel specialist who can help navigate your cruise cancellation policy and advocate with the company on your behalf. “There are so many unknowns right now as this situation progresses,” she says. “For travelers who are committed to sticking with their future voyage, staying informed is the most important step to take.”

Standard cruise cancellation policies

Keep in mind that these relaxed policies are only temporarily in place. Previously, cruise lines had been considerably more restrictive with their cancellation and modification rules—for instance, you might expect to lose at least part of your payment if canceling within 90 days of your departure, and if you canceled within a few weeks of a voyage, you might lose all of it.

Before coronavirus struck, reasons for cruise cancellations had been significantly more limited in scope. One possible scenario was extreme weather. While cruise lines can usually preemptively reroute ships in the face of approaching hurricanes or other significant weather events, alternate arrangements are not always achievable. In September, for instance, Hurricane Dorian forced several cruise lines to cancel scheduled sailings out of Floridian ports.

Other times, unforeseen mechanical or technical issues can mean a ship is unsafe to sail, as was the case for three of Carnival Vista’s sailings from Galveston last summer , which were canceled due to a malfunction with the ship's maximum cruising speed capabilities.

In these circumstances, travelers can expect the option of a full refund or a replacement booking on an alternate sailing. Some lines may take it a step further still and reimburse the cost of any travel arrangements made (like non-refundable flights or hotel bookings), as well as offer additional vouchers for discounted or upgraded future sailings.

While the particulars of individual cruise line contracts vary, most lines we contacted stated that such policies are typically determined on a case-by-case basis. All major lines adhere to the Cruise Line International Association's Passenger Bill of Rights , which explicitly outlines that guests are entitled to a refund for cancellations due to mechanical failures. But, notably, weather-related instances are considered a force majeure and not outright covered; in those instances, compensation would be at the discretion of the cruise company. "Be sure to contact your travel agent if you used one," McDaniel says. A trusted specialist, with clout and industry connections, can be your best advocate for negotiating with the cruise line.

How travel insurance can help

Obtaining independent travel insurance is generally a good idea, especially for cruises. It can help cover your investment in the case of a cancellation or unplanned change on your end, while additionally tacking on extra coverages like international medical insurance, trip interruption or delay benefits, and medical evacuation options. Not only will insurance recoup your fare in the event of cancellation, but also flights, hotels, and other prepaid travel expenditures that the cruise line might not reimburse.

When it comes to the current coronavirus outbreak, however, standard policies are no longer covering pandemic-related claims. For that, you’ll need to upgrade to a pricier and more comprehensive cancel for any reason policy to help ensure some degree of travel protection. Read our story, All Your Questions About Cruise Travel Insurance, Answered , for more details.

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Here’s how to cancel or postpone a cruise due to COVID-19

Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans?

Although conditions on cruise ships are generally safer than on land, you might be wondering if there's a way to cancel or postpone your voyage due to COVID-19 concerns. In some cases, the answer is yes.

For more cruise news, reviews and tips, sign up for TPG's cruise newsletter .

The good news for those itching to cancel a booking is that it's easier than you might think with some lines — at least for now. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer ).

In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date.

Ultimately, the type of refund you'll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not you've made your final payment and whether or not you actually have COVID-19.

Given some lines' current flexibility — allowing cancellation as close as 48 hours to embarkation day — even if you're tempted to cancel right now, it could be prudent to wait to see how the situation plays out. That's especially true if your sailing is several months away. Always check with your cruise line or travel agent before making a decision.

Click on your cruise line's name below to find out more.

Note: Generally, extra purchases — such as shore excursions, alternative dining, spa treatments and drink packages — will be refunded to the original form of payment and will not be added to any future cruise credits.

For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. They will receive 100% of the cruise fare paid in the form of FCC. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking.

Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group

Carnival Cruise Line

Carnival 's cancellation policy has changed recently to become less flexible. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. (Proof is required.) If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies .

Related: Take a look at Carnival's Mardi Gras (yes, the one with the roller coaster)

Celebrity Cruises

Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. If you have paid in full, the amount will be issued in the form of FCC. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. If you have not paid in full, any money you have paid will be refunded to the original form of payment. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy .

Related: Here's a first look at Celebrity's new Celebrity Apex

Cunard Line

Cunard 's policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. All money will be forfeited for cancellations two weeks or less before sailing. For sailings departing May 1, 2022, or later, the line's standard cancellation policies apply.

Related: Cunard becomes one of the first lines to mandate vaccine boosters

Disney Cruise Line

Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Credits must be used to book a voyage that departs on or before Sept. 30, 2022.

For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule . Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date.

Related: A Disney cruise vs. a visit to Disney World during the pandemic

Holland America

For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking.

Related: Curious about Holland America's newest Rotterdam? Here's a peek

MSC Cruises

If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you can't or don't want to embark. You must rebook your sailing when you cancel, and it must be for a sailing (any ship, any date) departing by March 31, 2023. This offer does not apply to world cruises or world cruise segments.

Related: Does MSC's latest vessel really cater to Americans?

Norwegian Cruise Line

Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency , even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19.

Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. Passengers who test positive or who have been exposed will also be granted 100% FCC.

Princess Cruises

For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line.

Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. (Proof of a positive test result is required.)

Related: Interesting things you'll only find on Majestic Princess

Regent Seven Seas Cruises

Cruisers who book under Regent 's Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage.

However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy . Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. The line will also retain a $100 penalty fee, which is returned to guests in the form of onboard credit to be used for a future booking.

Related: A look inside Regent's most expensive cruise ship

Royal Caribbean

Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean 's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy .

The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Anyone in those situations is eligible to receive a refund or FCC. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). If a refund request is not made by that time, passengers will automatically receive credit for a future voyage.

Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing

Seabourn is allowing more flexibility for travelers who aren't comfortable cruising right now. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, you're also entitled to the above.

For sailings that don't fall within those parameters, the line's standard cancellation policies apply.

Related: Here's what to consider if you're thinking about booking future travel now

For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day.

For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Plus, unlike most other lines' credits, Viking's are transferable, so you can gift them to a friend or family member if you don't think you'll use them.

Virgin Voyages

Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. Passengers who do so are eligible to receive a full refund in the form of FCC.

Related: First impressions of Virgin Voyages' Scarlet Lady from an expert cruiser

Windstar Cruises

Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. Credits must be used toward a new booking within 24 months of issuance.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
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• A quick guide to the most popular cruise lines
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Enjoy Even More Peace of Mind with Our New & Improved Princess Vacation Protection

Life can be unpredictable but you can rely on princess vacation protection.

One of the most common questions we hear from our guests is, ‘Should I buy travel protection?’ If you want to spend more time relaxing and less time worrying about the unexpected, the answer is ‘yes’. That’s why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree™ Travel Assistance 3 . Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. It’s a convenient way to help ease your worries before setting sail.

Your benefits just got better – and you can still enjoy low prices!

New improvements:.

• Increased benefits up to 150% of vacation cost for Trip Interruptions.
• Increased Emergency Evacuation benefits up to $50,000 for the standard plan and $75,000 for the platinum plan.*

Benefits at a Glance

Cancel for any reason 1.

Cancellation Fee Waiver 1  (Non-insurance features provided by Princess Cruises) Life is unpredictable… but you can rely on Princess Vacation Protection. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, you’ll receive a refund of your cancellation fees. If you need to cancel for any reason not listed in the plan, under the “Any Reason” Cancellation Enhancement feature, you’ll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan.

Trip Interruptions

If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home.

Medical Evacuation

Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility.

Medical Expenses

Most medical expenses are covered in case you become sick or injured during your trip.

Trip Delays

If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess – including meals, hotel, and transportation.

Personal Belongings

Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination.

24/7 Support

Need help? You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.

The plan terms, conditions and exclusions are available online:

Captain’s Circle Loyalty Benefit

Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Captain’s Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; we’ll pay the difference in plan cost on your behalf.

3 Ways to Purchase Princess Vacation Protection

Princess Vacation Protection can be purchased at the time of booking or up until final payment. You are considered enrolled as soon as the plan cost has been paid.

• When you  Book your Cruise  on Princess.com
• Call 1-800-Princess or contact your Travel Advisor
• Already Booked Guests can purchase in  Cruise Personalizer

Product Details

Cancellation Fee Waiver 1 (Non-insurance features provided by Princess Cruises)

Life is unpredictable… but you can rely on Princess Vacation Protection. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan you’ll receive a refund of your cancellation fees. If you need to cancel for any reason not listed in the plan, under the “Any Reason” Cancellation Enhancement feature, you’ll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan.

Travel Insurance Benefits 2 (Underwritten by Nationwide®)

Sail through your vacation with less to worry about.

Trip Interruption:  Up to 150% total trip cost reimbursement for missed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more.

Trip Delay:  Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation.

Baggage Delay:  Up to $500 if your luggage is delayed during travel.

Baggage/Personal Effects:  Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged.

Accidental Medical Expense:  Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling.

Sickness Medical Expense:  Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling.

Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains.

24/7 Worldwide Travel Assistance Services 3 (Non-insurance services provided by LiveTravel)

Need help while you travel?  Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world.

Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments.

1  Non-insurance feature provided by Princess. WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787).

2  Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787).

3  Travel Assistance services are non-insurance services provided by LiveTravel International.

This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

Princess Vacation Protection – Standard  To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit  PVP Standard .

Princess Vacation Protection – Platinum  To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit  PVP Platinum .

Note that Princess Vacation Protection is not available to residents of the state of New York, British Columbia, Quebec, Puerto Rico, or Mexico.

Need to file a claim?

Frequently Asked Questions

Q:  What happens if I test positive for COVID-19 and need to cancel the day before my cruise? A:  Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit.

Q:  What if my spouse gets COVID-19 right before the cruise and we can no longer sail? A:  You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, which causes you to cancel your cruise.

Q:  What if my mother, who isn’t sailing with us, gets COVID-19, and we may have been exposed? A:  Princess Vacation Protection has you covered! Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare.

Q:  What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage? A:  PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional.

Q:  Does PVP cover my medical expenses if I get COVID-19 during my cruise? A:  Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19.

Q:  What if I want to cancel my PVP coverage? How does that work? A:  PVP is refundable until final payment is due. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim.

Q:  Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her? A:  Yes! Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members.

Q:  If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation? A:  Yes! Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected.

Q:  What if my condition did change prior to purchasing Princess Vacation Protection? A:  Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess.

Q:  If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me? A:  Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. This benefit is provided by Princess Cruises and/or Princess Tours.

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What kind of refund am I entitled to if I cancel my cruise booking?

Select fare programs require the payment at the time of booking of a nonrefundable deposit. That deposit amount shall not be refunded at any time after it has been paid. Change fees will apply to bookings for which the deposit is nonrefundable.

Cancellation of Cruise or CruiseTour

Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge. The amount of the cancellation charge shall be determined as shown in the table below and shall vary depending on how far in advance of the sail date (or first day of the CruiseTour) the Operator receives notice of cancellation.

In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded.  For bookings made outside of the United States and Canada, a different cancellation policy may apply. Contact your local office or travel advisor for details.

Cancellation notices are effective when received by the Operator.

For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. Guests who convert their CruiseTours to a cruise only booking within forty-two (42) days of the start date of the tour segment of the CruiseTour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the CruiseTour and/or its length. The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. Consult your travel advisor or call Royal Caribbean for further details.

Cancellation by the Passenger after the Cruise or CruiseTour has begun, early disembarkation of the Passenger for any reason, including pursuant to any provision of this Ticket Contract, or “no-shows” shall be without refund, compensation, or liability on the part of the Carrier whatsoever.

If Carrier received payment via credit card, the refund will be made to that credit card. If Carrier received payment from your travel advisor, the refund will be provided back to that travel advisor.

Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above.

For cancellations of air flights, hotel stays, transfer services, shore excursions, pre-purchased amenities, Royal Caribbean Travel Protection Program SM , pre-booked services (such as spa, photography or wedding services) and pre-booked arrangements such as specialty dining, see the applicable terms and conditions for any applicable cancellation charges.

Non-Refundable Deposit Fares

Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Any additional payments made will be refunded.

Should you choose to change your original ship and/or sail date, if you booked directly with us, please contact our Consumer Outreach team where a representative will assist in making the desired changes, while also applying the qualifying change fee(s) and collecting payment, if not already done so.  If you booked via a travel advisor, please contact them for any booking changes.

Refunds for Delayed Sailings or Sailings Cancelled by Royal Caribbean

If we cancel a voyage, or delay embarkation by three (3) days or more and you elect not to sail on the delayed voyage or a substitute voyage we offer, you can obtain a refund or a future cruise credit (FCC).  Although our practice is to issue a future cruise credit automatically, you may instead  contact us to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.

Please note this policy does not apply to guests booked on chartered sailings.  If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise.

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What Happens if I Cancel My Cruise? What to Know About the Process

Most people book a cruise and can’t wait to get on the ship. Unfortunately, sometimes life takes an unplanned turn and you have to cancel. Maybe it’s because you get sick, there’s a death in the family, a job loss, or any other number of reasons.

No matter the reason, having to cancel a cruise does occasionally come up, and the details of the process aren’t always so clear. It’s not as simple as just clicking a button to cancel and getting your money back. There are a number of hurdles and things to know about getting a refund when you decide not to sail.

To help make things clearer, we’ve covered a number of the most common questions you might have about canceling a cruise…

Am I Allowed to Cancel my Trip?

First and foremost, yes, you are allowed to cancel a cruise that you’ve booked . As well, you can cancel your trip for any reason that you want — even if you just simply decide you don’t want to take the cruise.

Just because you book the trip doesn’t mean you are obligated to actually sail. Of course, that doesn’t mean you are entitled to get all of your money back (more on this in a moment).

But if you thought that you could only cancel for certain reasons or that you weren’t able to cancel at all, that’s simply not the case.

How Do I Cancel a Cruise?

If you’re wanting to cancel your trip, you might find that it’s not as simple as you hoped. These days many of us are used to being able to cancel an order online with the click of the button. That’s usually not the case with cruising.

If you want to cancel, you aren’t likely to find a simple button in your online cruise account that lets you cancel. Even if there is one, it might be difficult to find.

Instead, the best way to cancel the trip is to give the cruise line a phone call . You can easily find the number to call on the cruise line website. Connect to a representative and then let them know that you’d like to cancel the trip. They will walk you through the process.

Is There a Penalty I Have to Pay?

If you cancel anywhere close to the cruise date, then you should expect that you will receive a penalty for the cancelation. However, this penalty isn’t in the form of another charge. Instead, it comes out of the deposit or cruise fare that you’ve paid. So you don’t have to shell out more money, you will just get back less than you paid.

These penalties will vary from cruise line to cruise line and even based on the length of the cruise. In general, the longer before your cruise you cancel, the smaller the penalty fee will be.

In many cases, cancellation penalties start between 90-120 days from the cruise date. Cancel before that and you’ll get back what you’ve paid, minus your initial deposit. The closer to the sailing date before canceling, the higher the penalty amount. Usually canceling anytime within 30 days of the cruise means a penalty of 100% of the cruise fare.

You can visit your specific’s cruise line’s website to see their cancellation penalty schedule. We’ve linked to a number of them here:

Cancellation Policies:

• Royal Caribbean
• Virgin Voyages

What If I Just Don’t Show Up For The Cruise?

Say instead of canceling your trip, you simply don’t show up on cruise day. That’s not the same as canceling. Cruise lines make it clear that if you don’t show at the port, that will lead to no refund.

As Norwegian Cruise Line says clearly on their website, “No refunds will be given on any cruise for no-shows.”

How Can I Cancel Without a Penalty?

Say your cruise is upcoming and something happens that forces you to cancel. Does that mean you will always see a penalty?

Typically the answer is that most cancellations will have some sort of penalty, even if you cancel well before the trip actually sails. This penalty can be minimal if done well in advance, when it’s normally just the deposit amount.

But what about canceling with absolutely no penalty? This is unlikely. In some cases you may be able to cancel and if you have travel insurance, that policy could cover a penalty. However, travel insurance usually only covers cancellations for specific reasons. If you do have “cancel for any reason coverage” then it offers more flexibility in what it pays.

Does Travel Insurance Cover Cancellation Penalties?

If you’re hit with a cancellation penalty, travel insurance may be a big help. You’ll definitely want to check with your policy, however.

Usually travel insurance covers losses only for specific named reasons . This includes things like sickness, death, loss of job, and other major reasons. If canceling for a reason outside the scope of what’s allowed by your policy, then don’t expect it to cover the penalty.

Some policies offer “cancel for any reason” coverage. As the name implies, with this sort of policy, you’re covered no matter why you decide to cancel. However, the trade-off is that it often covers only a certain percentage of your loss.

In the case of any travel insurance, you’ll want to carefully read your specific policy for coverage before you decide to cancel the trip.

What About Taxes & Fees I Paid for the Cruise? Are They Refunded?

When you pay for your cruise, not everything your paying is the cruise fare. For instance, you pay the cruise fare, but also taxes, fees, and often other extras. So if you pay $1,000 per person for a cruise, maybe $850 of it is actual cruise fare.

It’s important to know that if you cancel and a penalty is assessed, that it doesn’t apply to taxes and fees paid. These are refunded to you, no matter the penalty. So if you paid $1,000 in total but only $850 of that was actual cruise fare, the remaining $150 would be returned to you — even if you had a 100% fare penalty for canceling the trip.

What About Extras That I Bought or Prepaid Gratuities?

In addition to your cruise fare and taxes/fees, you might have spent other money on your trip. This can include things like pre-booked packages, such as drink packages, specialty restaurants, or wi-fi. It can also mean excursions or prepaid gratuities. In some cases, these items can add up to hundreds or even thousands of dollars.

The good news is in general prepaid items are refunded, just like port fees and taxes. So if you’ve prepaid gratuities, or bought the drink package, that money will normally be returned to you. If you’re worried about these extras, you can often go in and cancel them individually for a refund before and then later cancel the cruise.

As Princess says in their cancellation policy, “If you’ve pre-paid for shore excursions or onboard purchases, you will receive a full refund. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges.”

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I booked a cruise with Viking and have to cancel due to health. I did buy insurance. Problem is my roommate still wants to go , but viking even though they have been paid in full, wants to charge her additional $5600 for the room even though it’s already been paid. I am not asking Viking for a refund am going through the insurance

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What I Wish I Knew Before Visiting Nassau on a Cruise

11 tips cruise lines don’t want you to know (but they aren’t against the rules), hotels with cruise shuttles for every major port in america, 107 best cruise tips, tricks, secrets, and freebies, 39 useful things to pack for your cruise (including 17 you’d never think of).

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Booking with Confidence

To enable you to book your next voyage with complete confidence, we have introduced a range of exceptionally flexible, STRESS-FREE booking and cancellation conditions that allow you to cancel or postpone your voyage without charge.

Our Ultra Serenity policy Covid guarantee included

In such an unusual period, we have implemented an Ultra Serenity policy with the most comprehensive and appropriate guarantees, so that you have greater flexibility in booking and, if necessary, the option of postponing or cancelling your next trip. Get optimal protection with our included Covid guarantee .

Relaxed booking conditions

For any new cruise booked until 30th June 2022: • 25% deposit • final payment: 30 days before departure

+ 30 days before departure

Postpone or cancel free of charge and for whatever reason. Email: [email protected]

- 30 days before departure

Without a reason

Positive Covid test

The usual policy applies

Free postponement or cancellation

Your cruise cannot be operated

100% Future Cruise Credit

100% Future Cruise Credit or full refund of all the money you committed

Free rebooking or 100% credit of all the sums paid

During your stay

If a positive Covid test occurs during your trip, you are also covered. The insurance includes: help getting back home, reimbursement of all medical expenses and cover for accommodation costs.

If your trip is interrupted: • Reimbursement of cruise days and optional land services that were not used

If your return is delayed: • Reimbursement of accommodation and food costs • Rerouting to the initial place of return

For even more protection

PONANT Multirisks insurance is tailored specifically to your trip and covers you in the event of inconvenience or accidents (lost luggage, missed departure or return, civil liability, etc.). If a positive Covid test occurs during your trip, you are also covered. The insurance includes: help getting back home, reimbursement of all medical expenses and cover for accommodation costs.

Cruise Lines

Ncl’s flexible cancellation policy: refunds and future cruise credits explained.

Embarking on a journey into the vast world of exploration, I discover myself steering through the unpredictable seas of the COVID-19 pandemic. Fortunately, Norwegian Cruise Line (NCL) has emerged as a savior with their adaptable cancellation policy.

This policy offers a lifeline to passengers on canceled sailings, providing full refunds to their original payment method. But that’s not all – NCL goes above and beyond by offering a coupon for 10 percent off a future sailing departing through 2022. And the best part? These coupons can be combined with future cruise credits and other discounts, making the journey even more enticing.

However, it’s important to note that any promotions attached to canceled bookings will not be carried over to new reservations. To ensure peace of mind, NCL advises passengers to purchase travel insurance that includes ‘cancel for any reason’ coverage, allowing them to recoup any additional costs.

So, whether you’re ready to set sail soon or are planning for future adventures, NCL’s flexible cancellation policy has got you covered.

Table of Contents

Key Takeaways

• Passengers on canceled sailings receive full refunds to original forms of payment.
• Passengers receive a coupon for 10 percent off a future sailing departing through 2022.
• Passengers who used future cruise credit will see full amount refunded to their Latitudes account.
• Passengers can cancel two months out for a full refund to original form of payment.

NCL’s Cancellation Framework

I can cancel my Norwegian Cruise Line booking and receive a full refund in the form of a future cruise credit if I cancel at least two months prior to the sailing date. Norwegian Cruise Line has a flexible cancellation policy called Peace of Mind protection. This policy allows passengers to cancel their reservations up to 15 days before the sailing date and receive a full refund in the form of a future cruise credit.

However, in order to be eligible for this refund, all passengers in the reservation must accept the future cruise credit. It’s important to note that refunds are not given for no-shows or unsailed days if a passenger chooses to leave the sailing.

Additionally, passengers who secure flights through Norwegian will receive a future cruise credit for airfare when canceling under the Peace of Mind protection.

It is recommended for passengers to purchase travel insurance that includes ‘cancel for any reason’ coverage to recoup additional costs.

Refund Options

Passengers who need to cancel their reservation have the option to receive a full refund or a future cruise credit. The cancellation process and refund eligibility vary depending on the sailing date and accommodation type. For sailings through October 31, 2021, passengers can cancel up to two months before the sailing date to receive a full refund to their original form of payment. For sailings after October 2021, the cancellation and refund policies are based on the length of the sailing and type of accommodation. It is important to note that all passengers in the reservation must accept the future cruise credit in order to cancel under the Peace of Mind policy. Refunds are not given for no-shows or unsailed days if the passenger chooses to leave a sailing. Passengers who secure flights through Norwegian receive future cruise credit for airfare when canceling under the Peace of Mind protection. It is recommended for passengers to purchase travel insurance, including ‘cancel for any reason’ coverage, to help recoup additional costs.

Travel Insurance Considerations

When considering travel insurance, it’s important to carefully review the coverage and terms before making a purchase. Here are some key considerations to keep in mind:

Claim process: Understand how to file a claim and what documentation is required. Familiarize yourself with the timeline for submitting claims and any specific procedures that need to be followed.

Coverage limits: Take note of the maximum amount that the insurance policy will cover for various expenses such as medical emergencies, trip cancellations, or lost luggage. Be aware of any sub-limits or exclusions that may apply.

Pre-existing conditions: If you have any pre-existing medical conditions, check if they’re covered by the insurance policy. Some policies may require additional documentation or impose limitations on coverage for pre-existing conditions.

Cancel for any reason (CFAR) coverage: Consider whether you want the option to cancel your trip for any reason and be eligible for reimbursement. CFAR coverage typically incurs additional costs but provides more flexibility.

Read the fine print: Carefully read the policy documents to understand the terms, conditions, and exclusions. Pay attention to any restrictions or limitations that may affect your coverage.

By understanding the claim process and coverage limits, you can make an informed decision when choosing travel insurance that suits your needs.

Frequently Asked Questions

Can i cancel my norwegian cruise and receive a full refund if i am not comfortable traveling due to covid-19 concerns.

Yes, if you are not comfortable traveling due to COVID-19 concerns, you can cancel your Norwegian Cruise and receive a full refund. Refund eligibility and cancellation options are available under Norwegian’s flexible cancellation policy.

What happens if I cancel my Norwegian Cruise within 15 days of the sailing date?

If I cancel my Norwegian cruise within 15 days of the sailing date, there may be penalties for canceling. It is important to review the specific cruise cancellation policies to understand any fees or restrictions that may apply.

If I cancel my Norwegian Cruise, will I receive a refund for the flights I booked through the cruise line?

If I cancel my Norwegian cruise, I won’t receive a refund for the flights I booked through the cruise line. It’s important to note that reimbursement for travel depends on the cancellation policy and timeframe.

Are there any circumstances in which I would not receive a refund for a canceled Norwegian Cruise?

Refund eligibility for a canceled Norwegian cruise depends on the circumstances. Exceptions to the refund policy may include no-shows, unsailed days if the passenger chooses to leave the sailing, and cancellations made within 30 days of the sailing date.

Should I purchase travel insurance for my Norwegian Cruise and what coverage should I look for?

When it comes to booking a Norwegian cruise, purchasing travel insurance can provide peace of mind. It can cover unexpected events such as trip cancellations, medical emergencies, and lost luggage. However, it’s important to carefully review the coverage and consider the cost before making a decision.

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team.

From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

Norwegian Cruise Line: Cancellations, Safety, and Passenger Impact

Jeff Corwin’s Alaska Adventure Voyage With Princess Cruises

Meet Asra, a talented and adventurous writer who infuses her passion for exploration into every word she writes. Asra’s love for storytelling and her insatiable curiosity about the world make her an invaluable asset to the Voyager Info team. From a young age, Asra was drawn to the power of words and their ability to transport readers to far-off lands and magical realms. Her fascination with travel and cultures from around the globe fueled her desire to become a travel writer, and she set out on a journey to turn her dreams into reality.

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The ultimate guide to finding the cheapest cruise line.

Hello! Are you ready to start your journey in finding the most budget-friendly cruise line? Worry no more, because I have for you the ultimate guide designed specifically to meet your requirements.

As a fellow travel enthusiast, I understand the thrill of finding a great deal, and that’s exactly what this guide is all about. In this comprehensive resource, we’ll explore different ways to determine the cheapest cruise line, from comparing fares on cruise line websites to considering factors that can affect prices, like ship age and cabin type.

But wait, there’s more! I’ll also share insider tips on finding promotions and perks, as well as the benefits of loyalty programs. Because let’s face it, who doesn’t love a little extra pampering on their cruise?

So, get ready to navigate the world of cruise fares and uncover the best deals out there. Whether you’re a seasoned cruiser or a first-timer, this guide will help you plan the perfect voyage without breaking the bank.

Let’s embark on this journey together and make your dream cruise a reality. Bon voyage!

• Compare fares on cruise line websites
• Find promotions and perks to lower cost
• Consider benefits of loyalty programs
• Prioritize important amenities when comparing prices

Determining the Cheapest Cruise Line

When determining the cheapest cruise line, I use a variety of methods. I compare fares on cruise line websites and consider factors like add-on purchases and promotions. By using the search function on cruise line websites, I can compare fares for different cruise lengths and find the best deals.

However, it’s important to note that factors like add-on purchases, such as drink or internet packages, are not included in the analysis. In my experience, some of the cheapest cruise lines overall include Carnival, MSC, and Royal Caribbean.

Additionally, finding promotions and perks can significantly lower the cost of a cruise. It’s also worth considering the benefits of loyalty programs, as they often offer exclusive discounts and upgrades.

Comparison of Cruise Fares

While comparing cruise fares, I discovered a wide range of prices among different cruise lines. Not only do the prices vary based on the length of the cruise, but also the amenities offered by each cruise line.

Some cruise lines may offer more luxurious accommodations, while others may focus on providing a more budget-friendly experience. It’s important to consider what amenities are important to you and prioritize them when comparing prices.

Additionally, I found that booking last minute cruises can often lead to significant savings. Cruise lines often offer discounted rates to fill any remaining cabins. However, keep in mind that availability may be limited and you may have less control over cabin selection.

Overall, by comparing cruise fares and considering the amenities offered, you can find the cheapest cruise line that suits your needs and budget.

Factors Affecting Prices

One factor that significantly impacts prices is the age of the cruise ship. Newer ships tend to have higher fares, as they often offer more modern amenities and features. On the other hand, older ships may have lower fares due to their outdated facilities and décor.

Another factor to consider is the cabin type. Different cabin categories, such as interior, oceanview, balcony, and suite, have varying price points. Interior cabins are usually the most affordable, while suites tend to be the most expensive. The size, location, and amenities of the cabin also play a role in determining the price.

It’s important to carefully consider your preferences and budget when choosing a cabin type, as this can greatly affect the overall cost of your cruise experience.

What are some common add-on purchases that can significantly increase the cost of a cruise?

Common cruise add-ons, such as drink packages and internet packages, can significantly increase the cost of a cruise. These hidden cruise costs should be considered when budgeting for your trip to avoid any surprises.

How can transportation costs to the cruise terminal affect the overall price of a cruise?

Transportation costs to the cruise terminal can impact the overall price of a cruise. By considering cheaper modes of transportation, such as public transit or carpooling, cost savings can be achieved. Additionally, joining a loyalty program or taking advantage of promotions and perks can further reduce expenses. For first-time cruisers, it’s important to factor in these transportation costs to have a complete understanding of the overall price of the experience.

Are there any tips for finding promotions and perks that can help lower the cost of a cruise?

Finding cruise line promotions and tips for reducing cruise costs can help lower the overall price of a cruise. Look for deals on the cruise line’s website, sign up for newsletters, consider booking during off-peak seasons, and take advantage of loyalty programs.

What are the benefits of joining a cruise line’s loyalty program in terms of cost savings?

Joining a cruise line’s loyalty program can be a treasure trove of cost savings. From discounted fares to exclusive perks like free Wi-Fi or onboard credits, these benefits make loyalty truly worth its weight in gold.

How many days should a first-time cruiser typically plan for to make the most of their experience?

For a first-time cruiser experience, the best cruise length depends on personal preferences. Generally, a 7-day cruise offers a good balance of time to explore ports and enjoy onboard amenities, but shorter or longer cruises can also be enjoyable.

In conclusion, finding the cheapest cruise line requires careful research and consideration of various factors.

By comparing fares and taking into account add-on purchases, travelers can uncover the best deals.

Carnival, MSC, and Royal Caribbean are highlighted as affordable options.

It’s essential to factor in extras like drink and internet packages, as well as ship age and cabin type, which can impact prices significantly.

By utilizing promotions, perks, and loyalty programs, travelers can further enhance their savings.

Remember, the world of cruising awaits, offering unforgettable adventures at affordable prices.

Unveiling The Ultimate Carnival Experience: My Review Of Carnival Celebration

You could be wondering, “Another cruise ship critique, isn’t it?” Yet, trust me when I say the Carnival Celebration is anything but usual. Having just returned from an incredible voyage, I’m confident in saying that this ship truly lives up to its festive moniker.

From the moment I stepped on board, I was greeted with a sense of excitement and anticipation. The Carnival brand is known for its family-friendly atmosphere and affordability, and the Celebration takes it to a whole new level. With its improved design and modern aesthetic, this ship offers a different and less crowded experience compared to older Carnival ships.

The headliner shows are top-notch and hosted in the impressive Celebration Central. And let’s not forget about the dining options – from quick and casual to non-complimentary venues, there’s something to satisfy every craving.

Of course, no ship is perfect, and I’ll touch on a few flaws I encountered during my journey. But overall, the Carnival Celebration is a game-changer for Carnival Cruise Line, and I can’t wait to share all the details with you.

• Carnival Celebration represents a new era for Carnival Cruise Line with its improved design and modern aesthetic.
• The ship offers impressive dining choices and comfortable accommodations, elevating the onboard experience.
• Some flaws include chaotic seating for Center Stage shows, limited views from stadium-style seats, and a stressful reservation system for dining.
• Overall, Carnival Celebration is overwhelmingly impressive and a must-try ship, but there are areas for improvement such as seating and reservation systems, walking path, buffet variety, and Street Eats hours and food quality.

Carnival Brand Focus

I’ve always known that the Carnival brand focuses on family, affordability, and fun, and this is further reinforced by my experience on the Carnival Celebration.

As soon as I stepped foot on the ship, I could feel the casual and energetic atmosphere that Carnival is known for. It was clear that this cruise line caters to a wide range of budgets, making it perfect for those looking for a budget-friendly vacation without compromising on the fun factor.

The ship was buzzing with excitement, and it was evident that families and party-goers alike were having a great time. From the lively pool deck to the vibrant entertainment venues, there was never a dull moment on the Carnival Celebration.

The laid-back atmosphere made it easy to relax and enjoy the cruise experience to the fullest.

Carnival Celebration Highlights

Impressive highlights of the Carnival Celebration include its improved design, better flow for movement, standout headliner shows, comfortable accommodations, and a variety of impressive dining choices.

The Carnival Celebration’s improved design sets it apart from older ships, providing a more modern and trendy aesthetic. The new Excel-class ships feel less crowded, allowing for better flow and less waiting in lines. One of the standout features is the headliner shows, which are hosted in Celebration Central. Shows like Celestial Strings, The Most Magnificent Circus, and We Are One are sure to impress. When it comes to dining, the Carnival Celebration offers a variety of impressive choices. The SeaDay Brunch is a highlight, and there are quick and casual options as well as non-complimentary venues to choose from. With its standout features and top dining choices, the Carnival Celebration offers an unforgettable cruise experience.

Flaws of Carnival Celebration

The chaotic and disorganized seating for Center Stage shows was a major flaw on the Carnival Celebration. As I eagerly awaited the start of the headline shows, I found myself frustrated by the lack of order and confusion in finding a seat.

The stadium-style seating arrangement meant that views of the stage were often obstructed, causing disappointment for many attendees. It was disheartening to see technicians and sound booths blocking the view from certain angles, further hindering the overall experience.

The lack of a clear walking path due to the Ultimate Playground and occasional water spills added to the overall chaos. Despite these flaws, the energetic atmosphere and lively performances managed to overshadow the seating issues, but it was a missed opportunity to enhance the enjoyment of the shows.

What is the history of the Carnival Celebration ship?

The Carnival Celebration has a rich history, evolving into an extraordinary ship. It has witnessed notable events, showcasing the evolution of Carnival Cruise Line. From its humble beginnings to its current state, the Carnival Celebration is a testament to the brand’s continuous growth and success.

How does Carnival Celebration compare to other Carnival ships in terms of size?

In terms of size, Carnival Celebration stands out among other Carnival ships. It is part of the new Excel-class ships, which offer improved design and a less crowded feel.

Are there any exclusive amenities or features on the Carnival Celebration?

On the Carnival Celebration, guests can indulge in exclusive amenities and unique experiences. From top-notch facilities to luxurious offerings, the ship offers premium services and standout attractions. Enjoy special privileges and exclusive access to distinctive elements onboard.

How does the dining experience on the Carnival Celebration differ from other Carnival ships?

The dining experience on the Carnival Celebration sets it apart from other Carnival ships. With impressive dining options and a variety of menus, there is something for everyone to enjoy onboard.

What is the overall atmosphere and vibe of the Carnival Celebration compared to other Carnival ships?

The atmosphere on the Carnival Celebration is like a vibrant and energetic party at sea. With its improved design and modern aesthetic, the ship offers a lively and fun vibe. The entertainment options, including standout shows, elevate the onboard experience.

How Did the Carnival Cruise Fare Compare to Your Ultimate Carnival Experience?

Having experienced the ultimate Carnival experience, I was highly impressed by the inclusive Carnival Cruise fare . The variety of dining options, entertainment, and activities were exceptional. The fare truly encompassed everything I could have hoped for in a memorable and enjoyable cruise vacation.

In conclusion, my experience on the Carnival Celebration was truly unforgettable. The ship’s design and modern aesthetic provided a refreshing and less crowded experience.

The headliner shows in Celebration Central were captivating and showcased the talent of the performers.

The dining choices were impressive, offering both quick and casual options as well as non-complimentary venues.

The accommodations were comfortable and spacious, with modern amenities and pleasant showers.

While there were some flaws, such as chaotic seating and limited views for certain shows, these didn’t overshadow the overall memorable experience.

It’s no wonder that 9 out of 10 passengers rated their Carnival Celebration cruise as their best vacation ever, making it a truly remarkable statistic.

So, if you’re looking for the ultimate Carnival experience, the Carnival Celebration should definitely be on your list.

The Ultimate Guide To Carnival Cruise Drink Packages

Ah, beverage plans from Carnival Cruise – the perfect find for experienced cruisers looking to heighten their enjoyment while managing their spending.

As someone who has embarked on countless Carnival adventures, I can confidently say that these drink packages are an absolute game-changer.

Picture this: endless libations, tantalizing cocktails, and icy-cold beverages at your fingertips, all conveniently bundled into one cost-effective package.

It’s like having your own personal bartender on board, ready to cater to your every whim.

And let’s not forget about the sweet, sweet savings. By purchasing the CHEERS! Package in advance, you can enjoy jaw-dropping discounts that will make your wallet do a happy dance.

But that’s not all – the benefits and inclusions of these packages go far beyond just the drinks.

So, buckle up and get ready for the ultimate guide to Carnival Cruise drink packages. Trust me, you won’t want to set sail without it.

• The CHEERS! Package on Carnival allows guests to save money on drinks by purchasing in advance, with savings increasing for longer cruises.
• The package prices vary depending on the length of the cruise, ranging from $353.70 to $613.12 in advance.
• Guests can start using the package benefits by visiting a bar or dedicated CHEERS! kiosk onboard.
• Onboard credit can be applied towards the package cost if purchased during the cruise, and purchasing on the second day can save on cost.

Pricing and Savings

I can save close to $30 by buying the CHEERS! Package in advance for a 5-night Carnival cruise. The package costs $383.20 on the ship, but only $353.70 if purchased in advance.

This is a great deal considering the variety of drink options available. Carnival offers different drink package options to suit every traveler’s needs. When comparing with other cruise lines, Carnival’s prices are competitive and their packages offer a wide selection of alcoholic and non-alcoholic beverages.

It’s important to note that the savings increase with longer cruises, so if you’re planning a longer trip, purchasing the package in advance is a wise choice. With the CHEERS! Package, you can enjoy your favorite drinks without worrying about the cost, making your Carnival cruise even more enjoyable.

Benefits and Inclusions

Sailing on a Carnival cruise is like embarking on a tropical adventure where your worries melt away with each sip of a refreshing beverage. When it comes to drink packages, Carnival offers a variety of options that cater to different needs and budgets.

Comparing Carnival’s drink packages to other cruise lines, you’ll find that Carnival’s prices are competitive and offer great value for money. The best time to purchase a drink package on Carnival is in advance, as you can save close to $30 compared to buying it on the ship. Additionally, it’s recommended to purchase the package on the second day of the cruise to save on cost.

With Carnival’s drink packages, you can enjoy unlimited alcoholic and non-alcoholic beverages throughout your cruise, making it a convenient and enjoyable option for all passengers.

Tips and Strategies

To maximize savings, consider purchasing the drink package on the second day of the trip. This strategy allows you to take full advantage of the package benefits without paying for drinks you may have already ordered on embarkation day.

When choosing the right drink package, it’s important to consider your drinking habits and preferences. If you enjoy a variety of alcoholic and non-alcoholic beverages throughout the day, the Cheers! Package is a great option as it includes a wide selection of drinks. However, if you prefer to stick to a few specific drinks, such as wine or beer, the Bottomless Bubbles or Beer and Wine Packages may be more suitable.

Additionally, keep in mind that the savings with the drink packages increase with longer cruises, so if you’re going on a week-long voyage, it’s definitely worth considering.

By following these strategies and tips, you can make the most of your drink package and enjoy your Carnival cruise to the fullest.

Can I share my Carnival drink package with someone else?

No, you cannot share your Carnival drink package with someone else. The drink package restrictions state that it is non-transferable and can only be used by the person who purchased it.

Are non-alcoholic drinks included in the Carnival drink package?

Choosing a non-alcoholic drink package on Carnival has its perks. Not only do you get to quench your thirst with a variety of refreshing beverages, but you also save money. The package includes sodas, bottled water, specialty coffees, and more.

Can I purchase a drink package for only a portion of my cruise?

Yes, Carnival offers partial drink package options where you can purchase the package for only a portion of your cruise. However, there are restrictions such as not being able to apply onboard credit or purchase the package online in advance.

Are specialty coffees and bottled water included in the Carnival drink package?

Specialty coffees and bottled water are included in the Carnival drink package. However, it’s important to note that there are limitations on sharing the package. Only one drink can be ordered at a time, and both guests must have the package to share.

Can I use my Carnival drink package at all bars and restaurants on the ship?

Yes, you can use your Carnival drink package at all bars and restaurants on the ship, including the specialty restaurants. The package allows you to enjoy a wide variety of beverages throughout your cruise.

In conclusion, the Carnival Cruise drink packages offer incredible savings and benefits for those who plan ahead. By purchasing the CHEERS! Package in advance, guests can save money on their drinks and enjoy unlimited beverages throughout their cruise.

The package prices vary depending on the length of the cruise, with greater savings for longer trips. It’s important to note that in New York City and Galveston, there are some restrictions on purchasing the package, but it’s still possible to enjoy its benefits.

So, why wait? Start planning your Carnival Cruise and take advantage of these amazing drink packages today!

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TUI Cruises Cancellation Policy: Your Guide to Hassle-free Booking Changes

Planning a cruise vacation is an exciting experience, but sometimes unforeseen circumstances may arise, leading to the need for booking changes or even cancellations. That’s where understanding TUI Cruises’ cancellation policy becomes crucial. In this comprehensive guide, we will walk you through the key points of TUI Cruises’ cancellation policy, ensuring a hassle-free experience when it comes to modifying or canceling your reservation.

To begin, let’s take a look at the most important aspects of TUI Cruises’ cancellation policy in the table below:

When it comes to new reservations, the cancellation deadline and associated fees depend on the fare type and sailing date. It’s important to note that TUI Cruises offers various fare types, each with its own cancellation rules. For existing reservations, the cancellation deadline and fees also vary, and it’s crucial to be aware of these details to avoid any unnecessary charges.

To delve deeper into TUI Cruises’ cancellation policy and gain a better understanding of fare types, deadlines, and associated fees, let’s explore the different scenarios and guidelines in detail.

Fare Types and Cancellation Deadlines

TUI Cruises offers different fare types, including Basic, Classic, and Premium, each with its own set of benefits and cancellation rules. It’s essential to familiarize yourself with these fare types to make informed decisions regarding your booking changes. For instance, the Basic fare type typically has stricter cancellation deadlines and higher fees compared to the Premium fare type.

The Basic fare is TUI Cruises’ most affordable option, but it also comes with certain restrictions. If you opt for this fare type, it’s crucial to be aware of the shorter cancellation deadlines. For example, if you need to cancel your cruise, the deadline may be as early as 75 days before the departure date. Failure to meet this deadline may result in significant cancellation fees.

Classic Fare

The Classic fare type offers more flexibility compared to the Basic fare. It usually comes with longer cancellation deadlines, allowing you to make changes closer to your departure date without incurring substantial fees. However, it’s important to review the specific terms and conditions associated with your Classic fare booking to understand the cancellation guidelines applicable to your reservation.

Premium Fare

The Premium fare type provides the highest level of flexibility and benefits, including more lenient cancellation policies. With this fare type, you can often cancel your reservation closer to the sailing date with minimal or no cancellation fees. However, it’s still crucial to review the terms and conditions specific to your Premium fare booking.

Understanding the fare types and associated cancellation deadlines is essential to navigate TUI Cruises’ cancellation policy successfully. By familiarizing yourself with these details, you can make well-informed decisions and avoid unnecessary fees.

It’s worth noting that the information provided here is a general guide to TUI Cruises’ cancellation policy. The specific terms and conditions may vary based on factors such as the destination, itinerary, and promotional offers. Therefore, we recommend visiting TUI Cruises’ official website or contacting their customer service for the most up-to-date and accurate information regarding your booking.

Planning a cruise should be a stress-free experience, and having a clear understanding of TUI Cruises’ cancellation policy is key to ensuring a hassle-free journey. By familiarizing yourself with the fare types, deadlines, and associated fees, you can confidently make booking changes or cancellations if needed. Remember, always check the official sources for the most accurate and updated information.

Sources: – TUI Cruises Official Website: [https://www.tuicruises.com/](https://www.tuicruises.com/) – TUI Cruises Terms and Conditions: [https://www.tuicruises.com/sites/default/files/agb/2021-09/EN-AGB-2022-01.pdf](https://www.tuicruises.com/sites/default/files/agb/2021-09/EN-AGB-2022-01.

Can I change my TUI booking free of charge?

When it comes to changing your TUI booking, the good news is that TUI Cruises offers a hassle-free cancellation policy that allows you to make changes free of charge. Whether you need to alter your travel dates, switch destinations, or modify your accommodation, TUI Cruises understands that plans can change and provides flexibility for its customers. It’s important to note that certain conditions may apply, so it’s always a good idea to review the cancellation policy in detail before making any changes. For more information on TUI Cruises’ cancellation policy and how to make hassle-free booking changes, you can visit their official website.

Can I make changes to my TUI booking?

Making changes to your TUI booking is a breeze with their hassle-free cancellation policy. Whether you need to modify your travel dates, switch destinations, or cancel altogether, TUI offers flexible options to accommodate your needs. To ensure a seamless process, it is important to familiarize yourself with the specific terms and conditions of your booking. TUI’s cancellation policy allows for changes up to a certain point before departure, with varying fees depending on the timing and type of change. For detailed information on how to make changes to your booking, including step-by-step instructions and important considerations, refer to TUI Cruises Cancellation Policy: Your Guide to Hassle-free Booking Changes.

Does TUI offer free cancellation?

TUI Cruises offers a flexible cancellation policy that allows customers to make hassle-free booking changes. While specific cancellation terms may vary depending on the type of booking and the time of cancellation, TUI generally offers free cancellation within a certain timeframe. For example, customers who cancel their booking up to a certain number of days before departure may be eligible for a full refund or a future cruise credit. However, it’s important to review the cancellation policy for each individual booking and consult TUI’s official website or customer service for the most up-to-date information. Planning ahead and understanding the cancellation policy can provide peace of mind and ensure a smooth booking experience with TUI Cruises. For more detailed information on TUI Cruises’ cancellation policy, please visit their official website: https://www.tuicruises.com/en/services/faq/booking/booking-changes/booking-cancellation.

How do I cancel my TUI Cruise booking?

To cancel your TUI Cruise booking, you can follow the easy steps outlined in TUI Cruises Cancellation Policy. First, visit the official TUI Cruises website and navigate to the “Manage My Booking” section. Next, enter your booking details, including your booking number and personal information. From there, select the option to cancel your booking and proceed with the cancellation process. It is important to note that cancellation fees may apply depending on the timing of your cancellation. For more detailed information and to understand the cancellation policy in its entirety, it is recommended to refer to TUI Cruises’ official website.

Can you change holiday dates once booked

Once you have booked your holiday with TUI Cruises, it is possible to change your holiday dates depending on the TUI Cruises Cancellation Policy. The policy allows for hassle-free booking changes, ensuring a smooth process for customers. However, it is important to note that changes are subject to availability and fees may apply. To learn more about the TUI Cruises Cancellation Policy and how to make booking changes, visit their official website here: https://www.tuicruises.com/en/service/faq/booking-changes-cancellations. This reliable source provides detailed information and guidance on modifying your holiday dates with TUI Cruises.

In summary, TUI Cruises offers a comprehensive cancellation policy that provides flexibility and peace of mind for travelers. Understanding the terms and conditions of this policy is essential for hassle-free booking changes. By familiarizing yourself with the guidelines, you can make informed decisions and minimize any potential financial loss.

It is important to note that TUI Cruises’ cancellation policy may vary depending on the specific cruise package or booking type. Therefore, it is always recommended to review the terms and conditions provided by TUI Cruises directly or consult with a travel agent for the most accurate and up-to-date information.

One key aspect of TUI Cruises’ cancellation policy is the timeframe for cancellations. Typically, the earlier you cancel, the more favorable the terms are. For instance, if you cancel well in advance, you may be eligible for a full refund or a future cruise credit. However, if you cancel closer to the departure date, certain fees or penalties may apply.

To ensure a smooth cancellation process, it is crucial to contact TUI Cruises as soon as you know you need to cancel. They have dedicated customer service representatives who can guide you through the process and provide personalized assistance. It is advisable to have your booking details, such as the reservation number and passenger information, readily available when contacting them.

When canceling a TUI Cruises booking, it is important to understand the refund options available. In some cases, you may receive a partial refund, while in others, you may be offered a future cruise credit. The specific refund amount will depend on the cancellation timeframe, as well as any applicable fees or penalties.

To stay updated on the latest cancellation policies and any changes, it is recommended to regularly check TUI Cruises’ official website or subscribe to their newsletter. This will ensure that you are aware of any updates or modifications to the cancellation policy that may affect your booking.

In addition to the official TUI Cruises website, there are several trusted sources where you can find more information about TUI Cruises’ cancellation policy. Cruise Critic, a leading online cruise community, provides a comprehensive guide on cruise line cancellation policies, including TUI Cruises. Their article “Cruise Line Cancellation Policies: A Guide” offers valuable insights and comparisons between different cruise lines, helping you understand TUI Cruises’ policy in a broader context.

Another reputable source is the official website of the International Cruise Line Association (CLIA). CLIA represents the global cruise industry and provides resources for both travelers and industry professionals. Their website offers an overview of cruise line cancellation policies, including TUI Cruises, and can serve as a reliable reference for understanding the industry standards.

By being well-informed about TUI Cruises’ cancellation policy, you can navigate the booking process with confidence and make the necessary changes when needed. Remember to read the terms and conditions carefully, contact TUI Cruises for personalized assistance, and stay updated on any policy changes. With this knowledge, you can enjoy a hassle-free booking experience and ensure that your cruise plans align with your travel needs and preferences.

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Discover American Cruise Line’s Flexible Cancellation Policy for Hassle-Free Travel

When planning a vacation, unexpected circumstances can sometimes disrupt your travel plans. That’s why it’s essential to choose a cruise line that offers a flexible cancellation policy to ensure hassle-free travel. Discover American Cruise Line understands the importance of providing peace of mind to its guests, which is why they have implemented a comprehensive cancellation policy that caters to various situations.

Key Points to Know about Discover American Cruise Line’s Flexible Cancellation Policy:

It’s important to note that the above information is a summary of Discover American Cruise Line’s cancellation policy, and it is always recommended to review the detailed terms and conditions on their official website or consult with a travel advisor for the most accurate and up-to-date information.

By offering a flexible cancellation policy, Discover American Cruise Line aims to provide their guests with the confidence and flexibility they need to plan their dream vacation with peace of mind. Whether it’s due to unforeseen circumstances or concerns related to the ongoing pandemic, their cancellation policy ensures that you can book your cruise with confidence, knowing that you have options available should your plans change.

Sources: https://www.americancruiselines.com/cruise-styles/why-us/flexibility-assurance-policy https://www.americancruiselines.

Do you have 24 hours to cancel a cruise?

Discover American Cruise Line offers a flexible cancellation policy that allows you to cancel your cruise within 24 hours of booking, hassle-free. This policy gives you peace of mind knowing that if your plans change or unexpected circumstances arise, you have the option to cancel without penalty. This flexibility ensures that you can confidently book your cruise with the knowledge that you have a window of time to make changes if needed. For more information on Discover American Cruise Line’s cancellation policy, please visit their website at [insert reliable source link here].

How much notice do you need to cancel a cruise?

Discover American Cruise Line’s Flexible Cancellation Policy for Hassle-Free Travel allows passengers to cancel their cruise with minimal notice. To receive a full refund, cancellations must be made at least 91 days prior to the departure date. However, even if you have to cancel within 90 days of departure, you can still receive a Future Cruise Credit (FCC) that can be used towards a future cruise with American Cruise Line. This flexible policy ensures that travelers have the peace of mind to book their cruise without worrying about last-minute changes or unforeseen circumstances. For more information on the cancellation policy and other details, please visit the official American Cruise Line website.

Can I cancel my booked cruise?

Discover American Cruise Line offers a hassle-free travel experience with their flexible cancellation policy. If you need to cancel your booked cruise, you can do so without incurring any penalties or fees up to a certain date prior to departure. This allows you the peace of mind to make changes to your travel plans if needed. To learn more about Discover American Cruise Line’s flexible cancellation policy and the specific terms and conditions, please visit their official website.

Can a cruise booking be Cancelled?

Discover American Cruise Line offers a flexible cancellation policy that allows cruise bookings to be cancelled hassle-free. This policy provides peace of mind for travelers, ensuring they can make changes to their plans if needed. The cancellation policy allows for cancellations up to a certain date prior to the departure of the cruise, with a full refund of the deposit. It is important to review the specific terms and conditions of the cancellation policy for each cruise, as they may vary. Discover American Cruise Line understands that unforeseen circumstances can arise, and their flexible cancellation policy aims to accommodate the needs of their passengers. For more information on Discover American Cruise Line’s cancellation policy, visit their official website.

American cruise lines

American Cruise Lines offers a flexible cancellation policy for hassle-free travel, providing peace of mind for passengers. With this policy, travelers can make changes or cancel their cruise up to 121 days before departure and receive a full refund. This allows guests to book their vacations in advance and have the flexibility to adjust their plans if needed. American Cruise Lines understands that unforeseen circumstances can arise, and their cancellation policy ensures that travelers are not burdened with unnecessary fees or penalties. By prioritizing customer satisfaction, American Cruise Lines sets itself apart in the industry, providing a worry-free experience for those looking to explore the incredible waterways of the United States. For more information about their flexible cancellation policy, visit their website: [American Cruise Lines – Flexible Cancellation Policy](https://www.americancruiselines.com/cruise-styles/flexible-cancellation-policy).

In today’s uncertain times, having a flexible cancellation policy can be a game-changer when it comes to planning your travel. American Cruise Line understands the importance of providing peace of mind to its customers and has implemented a hassle-free cancellation policy that allows for maximum flexibility. Whether you’re considering booking a cruise or already have one scheduled, it’s essential to understand the details of American Cruise Line’s cancellation policy to ensure a stress-free travel experience.

American Cruise Line’s flexible cancellation policy is designed to accommodate unforeseen circumstances and allow passengers to modify or cancel their reservations without incurring hefty penalties. This policy applies to all itineraries, including the popular Mississippi River cruises, Alaska cruises, and New England cruises. By offering this level of flexibility, American Cruise Line aims to provide travelers with the confidence to make their reservations without the fear of losing their investment.

One of the key features of American Cruise Line’s cancellation policy is the ability to cancel or reschedule your cruise without penalty up to 121 days prior to departure. This generous timeframe allows passengers to adjust their plans if necessary, giving them the freedom to make changes without any financial burden.

If you find yourself needing to cancel your cruise within 120 days of departure, American Cruise Line offers a Future Cruise Credit (FCC) option. This credit can be applied towards a future cruise, giving you the opportunity to rebook your vacation at a later date. The FCC is valid for up to two years from the original departure date, providing ample time to plan and embark on a new adventure.

It’s important to note that the FCC is non-transferable and cannot be redeemed for cash. However, it can be used towards the balance of a future cruise, including any additional expenses such as onboard amenities or shore excursions. This flexibility allows passengers to make the most of their investment and continue exploring the world with American Cruise Line.

To take advantage of American Cruise Line’s flexible cancellation policy, it is recommended to contact their customer service team directly. They will guide you through the process and ensure that your cancellation or rescheduling is handled smoothly and efficiently. The team at American Cruise Line is known for their exceptional customer service, and they are committed to assisting passengers with any questions or concerns they may have.

In addition to their flexible cancellation policy, American Cruise Line also implements stringent health and safety protocols to ensure the well-being of their passengers. These protocols are in line with the recommendations of trusted health organizations such as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). By prioritizing the health and safety of their guests, American Cruise Line provides a travel experience that is not only flexible but also secure.

In conclusion, American Cruise Line’s flexible cancellation policy offers travelers peace of mind and the ability to navigate uncertain times with ease. With the option to cancel or reschedule without penalty, passengers can book their dream cruise knowing that they have the flexibility to adapt their plans if needed. The Future Cruise Credit provides an opportunity to embark on a new adventure within a two-year timeframe, offering ample time to plan and explore. By combining this flexibility with their commitment to health and safety, American Cruise Line has positioned itself as a leader in hassle-free travel. So, whether you’re considering booking a cruise or have an existing reservation, rest assured that American Cruise Line has you covered with their flexible cancellation policy.

Expert Guide: American Cruise Line’s Gratuity Policy Decoded for Smooth Sailing

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Norwegian Cruise Line Cancels Over a Dozen Voyages in 2025 — What to Know

Guests impacted by the cancellations will receive a full refund and a 10% discount in the form of a Future Cruise Credit towards any sailing through Dec. 31, 2025.

Courtesy of Norwegian Cruise Line

Norwegian Cruise Line is canceling over a dozen cruises 2025.  The cruise line is nixing multiple voyages throughout next year, Norwegian confirmed to Travel + Leisure on Friday. "The recent 2025 itinerary cancelations are a result of varied events including the ongoing situation in the Red Sea and Israel, modified dry dock schedules for ship enhancements, a full ship charter, and lastly, to accommodate the demand for shorter close-to-home voyages to the Bahamas," a spokesperson for the cruise line told T+L.

The affected itineraries are as follows:

• Norwegian Epic - , Feb. 20, 2025, Nov. 1, 2025, Nov. 11, 2025
• Norwegian Jade - Mar. 4, 2025, Mar. 13, 2025, Mar. 24, 2025
• Norwegian Pearl - Apr. 19, 2025, May 5, 2025, May 16, 2025, Oct. 15, 2025
• Norwegian Sky - May 27, 2025, Jun. 5, 2025
• Norwegian Spirit - Jan. 1, 2025, May 17, 2025
• Norwegian Star - May 18, 2025, May 29, 2025, Jun. 9, 2025,
• Norwegian Viva - May 27, 2025, Sep. 20, 2025, Sep. 29, 2025

The spokesperson also shared with T+L that guests impacted by the cancellations will receive a full refund and a 10% percent discount in the form of a Future Cruise Credit towards any sailing through Dec. 31, 2025. "In addition, we understand the inconvenience and frustration this disruption may cause affected guests, so we have shared alternative sailings similar to their original booking," the spokesperson added, encouraging impacted guests to head to contact the company at 1-800-327-7030 for more information.  

In February 2024, NCL also announced it would no longer dock in Venice, Italy, due to restrictions of the waterways.  “While we have made every effort possible to maintain these calls to Venice, the tender operation and overall experience this provides our guests has fallen short of the standard we aim to deliver,” a spokesperson from NCL told T+L at the time.  Despite the cancellations, the cruise industry continues to rebound since COVID-19 closures. The industry is expected to grow to 130 million global passengers in 2026, which is up from 73 million global passengers in 2022, according to a 2023 report from the Cruise Lines International Association.