fao schwarz vip tour

VIP Exclusive: FAO Schwarz NYC Flagship Store Tour Led by a Toy Soldier

• VIP Tour led by an official Toy Solider
• A FAO famous toy souvenir
• Personalized Candy Bag
• Entry/Admission - FAO Schwarz
• FAO Schwarz, 30 Rockefeller Plaza, New York, NY 10111, USA Assemble in front of the store at 8:45am, a representative will collect your vouchers and introduce you to your Toy Soldier. Tour begins promptly at 9am. NO LATE ARRIVALS will be permitted to join the tour.
• Wheelchair accessible
• Service animals allowed
• Near public transportation
• Confirmation will be received at time of booking
• Most travelers can participate
• For every tour ticket purchased, Viator will donate partial proceeds to Candlelighters NYC, a charity providing emotional and financial support to children with cancer and their families. #findyourwonder — and for a good cause.
• This tour/activity will have a maximum of 40 travelers
• All sales are final and incur 100% cancellation penalties.
• You'll start at FAO Schwarz 30 Rockefeller Plaza, New York, NY 10111, USA Assemble in front of the store at 8:45am, a representative will collect your vouchers and introduce you to your Toy Soldier. Tour begins promptly at 9am. NO LATE ARRIVALS will be permitted to join the tour. See address & details
• 1 FAO Schwarz Stop: 60 minutes - Admission included Frederick August Otto Schwarz dreamt of a marvelous bountiful emporium full of extraordinary, one-of-a-kind toys from all over the world. His dream became a reality, and today, as the world's most iconic toy store, it has provided wonder and excitement to families for more than 150 years. For every tour ticket purchased, Viator will donate partial proceeds to Candlelighters NYC, a charity providing emotional and financial support to children with cancer and their families. #findyourwonder — and for a good cause. Read more
• You'll return to the starting point

• Lynn C 0 contributions 5.0 of 5 bubbles Thanksgiving in NYC Lisa was great in securing all the things we wanted to do. She got a table for us at Quality Italian for window viewing of the Tgiving Parade- it was perfect. We saw a great Broadway show, great seats!! My children loved the early morning tour of FAO Schwarz. Priceless on Black Friday. Thank you Lisa & VIP yours!! Read more Written December 13, 2023
• lindamartellaro 0 contributions 5.0 of 5 bubbles Thanksgiving Day Parade at Quality Italian!! Thank you very much for a wonderful Thanksgiving Day!! Everything was spectacular, the food, drinks and the service. Our waiter, Michael was amazing and He could not have done a better job. Our Family thoroughly enjoyed the day and the front row seats for the Parade. For Linda and I, this was a trip that we have dreamt about, taking our Grandchildren to NYC for Thanksgiving. Thank you all for your hospitality and for being such a special part of the memories made during our Thanksgiving visit. We look forward to returning for dinner, or another Thanksgiving Day Celebration with our Family. Read more Written December 13, 2023
• tjb75718 0 contributions 3.0 of 5 bubbles Macy’s Day 2023 parade at Quality Italian Had fun and enjoyed being able to be inside before parade. Outside viewing area was good and nice to be able to have access to the restrooms. However the food was cold and really not good at all. Coffee was so strong and not drinkable. The cost for the experience is a bit high for what you get. You are paying for the outside viewing area and not having to deal with the big crowds. Read more Written December 13, 2023
• C1082MPcarlys 0 contributions 5.0 of 5 bubbles Macy’s day parade, bucket list, VIP experience We did the VIP Macy’s day parade experience in the Macy’s building, which also included a private before they open FAO Schwartz toy store tour. It was an amazing day my parents, two teenagers and my husband and myself thoroughly enjoyed our experience. Not only was the parade awesome but we also got to meet one of the cast members from Hamilton who performed during the parade. there was plenty of food and drink and areas to watch the parade from above and TVs in the room. It’s definitely a bucket list trip for our family. I highly recommend Lesa and her team. Read more Written December 12, 2023
• Trail22436452769 0 contributions 5.0 of 5 bubbles Absolutely Magical This was my first time experiencing the Tree Lighting In NYC! This even made this experience so incredibly memorable! The people, the food, the drinks, the entertainment. A direct view of the Tree! It was magical! Read more Written December 2, 2023
• Tiffany H 0 contributions 5.0 of 5 bubbles Trip of a Lifetime We just got back from a magical four days in NYC for Thanksgiving. To say we had a trip of a lifetime would be an understatement. Our family of three, mom, dad and 20 year old son, are all still floating on cloud nine from our time in the city. Your VIP Pass organized a visit that was nothing less than a dream. From meeting and dining with cast members of a Broadway show to the perfect spot to view the Macy’s parade, every detail was thought about and executed perfectly. We can’t thank them enough for the trip we had and can’t wait to work with them in the future! We miss NYC already! Read more Written November 28, 2023
• D5935XPdanield 0 contributions 5.0 of 5 bubbles Macys Parade inside Stella Lisa made this small town boys dream and his family come true. The Stella restaurant was so beautiful and crew there was so kind. They helped my handicap parents and made them feel so welcome. Thayne was amazing, singing with my mom amd teaching my son how to play the piano. The views of the parade were amazing. There is all kinds of holiday activities inside for every age group. We will always remember this event and this vacation. Thank You Lisa. Read more Written November 27, 2023
• L9115VDtomw 0 contributions 5.0 of 5 bubbles Family Thanksgiving Day parade viewing brunch We booked the Quality Italian parade viewing brunch. I loved the way Lisa kept in communication. We originally booked general admission for five, but changed to a reserved table with no problems. The venue was perfect, the food good and plentiful, and the service was excellent. They had a magician, a face painter (which my granddaughter loved), and three of the Rockettes entertaining us. I highly recommend this event. Read more Written November 27, 2023
• Raymond N 0 contributions 5.0 of 5 bubbles Amazing thanksgiving parade experience Lisa ran an amazing event for the Thanksgiving Day parade at Stella’s 34 Tretotia in Macys at Herald square. Food and staff were amazing and we had unbelievable Broadway entertainment. Specifically Thayne Jasperson from original cast of Hamilton(and still currently) and Matilda among others. He gave an amazing performance and encouraged sing alongs for those interested. The parade view was great and I could not recommend this more. Only stress was making sure we got to the checkpoint on time which was not a real issue if coming from west side. A couple of blocks of walking but well worth it. Instructions from Lisa along the way made it easy to plan and attend. Read more Written November 24, 2023
• allisonj120 0 contributions 5.0 of 5 bubbles Christmas Fun! We had so much fun at the YVP Christmas tree lighting party. Everything was perfect. The access was easy (just took the Metro to Rockefeller 45 and walked right in. The entertainment (the Rockettes, the illusionist and music) was fun. The view could not be be beat. We had a blast. I would definitely do this again. Read more Written December 13, 2022
• Mla676 0 contributions 3.0 of 5 bubbles Disappointed overall We enjoyed having access to restrooms and indoor seating/dining. The venue was oversold in our opinion, it was way too crowded. They also ran out of some of the food. The food was not great either, nor was the service. Our son enjoyed the face painting and balloons. He did not, however, enjoy the parade because we never had a clear view. He quickly lost interest for that reason. The patio of this venue was tiny and once people went outside there was no opportunity to see past them and they didn’t leave their spots. So, we opted for going out front of the restaurant which wasn’t better, just less crowded. There was a row of public viewers in front of us, along with a busy sidewalk of constant passersby and scaffolding. We never once had an unobstructed view of the parade, very disappointing! This was a very expensive and bucket list experience for most people I’m sure, so we walked away regretting our purchase. We likely could’ve stayed near our hotel, The Plaza, and had a better viewing experience. Read more Written December 12, 2022
• smk222 0 contributions 5.0 of 5 bubbles Perfect brunch experience The YVP brunch event at Quality Italian Steakhouse was better than I dared to dream! Our group included children 5 and 10 years old who would have been very tired and restless waiting hours on the street for the parade to start. Instead they were inside being treated to a beautiful, delicious meal and delightful entertainment right up until time for the parade to start. They can be fussy eaters but they loved the brunch, especially the nutella-filled French toast. We traveled from Virginia and I honestly reserved the event as insurance against miserable weather and the need for convenient bathrooms for little ones. Of course it met those needs but it was so perfect I would do it again for the experience even if I did not have small children's needs to be considered. Every aspect was first class! We added the optional pre-hours tour at FAO Schwarz Friday morning which was equally delightful. I cannot recommend YVP highly enough! Read more Written December 2, 2022
• BCovington01 0 contributions 5.0 of 5 bubbles Wonderful Time We did the Macy's Day Parade Viewing at Quality Italian. The location, the food, the staff, the entertainment, and of course the parade were great. Well organized and great communication leading up to the event. We had a blast. Highly recommend. Read more Written December 2, 2022
• Daniel K 0 contributions 5.0 of 5 bubbles A New York Christmas must The Rockefeller Tree Lighting Gala was the best way to kick off the holiday season. The view of the plaza was great and we could see the tree perfectly. The food was excellent and great drink choices at the bar. The entertainment was very good. DJ, photo booth and a performance from tge The Rockettes. We’ll be back for it next year! Read more Written December 1, 2022
• msmcookie1 0 contributions 5.0 of 5 bubbles Once in a lifetime NYC magic! My husband and I had a fantastic time at the Christmas tree lighting gala at Rockefeller Plaza last night. The music, entertainment, food, and incredible views all came together to create a once in a lifetime experience that we won’t soon forget. The event staff and everyone from Your VIP Pass made us feel welcome, were helpful and attentive and set the tone throughout the evening. It was the total package! Can’t wait for the next event! Read more Written December 1, 2022

More to explore in New York City

VIP Exclusive: FAO Schwarz NYC Flagship Store Tour Led by a Toy Soldier provided by Your VIP Pass

FAO Schwarz: A Guide To Visiting New York City's Toy Capital

FAO Schwarz continues to be the iconic toy pioneer of New York City, and visiting its storefront is just as magical for adults as it is for kids.

Read update

More To Know About Visiting FAO Schwarz

The most iconic and significant toy store in New York City, the FAO Schwarz, is a 20,000 square foot shop known for its giant piano, musical clock tower, and countless attractions that kids and adults enjoy alike. The FAO Schwarz is located in the Rockefeller Center. People visiting the landmark store enjoy a magical experience where they can witness oversized stuffed animals, dance on the giant piano keyboard, and play with an incredible collection of Barbies from all eras.

No matter how much is said and written about New York City's FAO Schwarz, it will never be enough to list all the magical attractions that people can experience there. The only way to witness the splendid activities is to visit this iconic store at the Rockefeller Center and enjoy a wonderful and unforgettable day of fun and magic.

UPDATE: 2023/01/06 17:54 EST BY AARON SPRAY

FAO Schwarz is one of the leading places to go toy shopping in New York City. They also offer tours and special events of their flagship New York store. This article was updated with more information about visiting and taking advantage of their tours and special events. Make one's visit a special and unforgettable experience (and explore the Top of the Rock while at the Rockefeller Center).

Related: This Toy-Filled Hotel Room Isn't Creepy At All

This Is What To Know Before Visiting The FAO Schwarz

A visit to the FAO Schwarz in New York City must be planned to ensure that one gets the most of the iconic day spent at the city's most famous and biggest toy store. It is highly advisable to head to the FAO Schwarz during Christmas to have a chance to see the giant and beautiful Rockefeller Center Christmas Tree , which is located right next to the toy store.

• How to get there: The FAO Schwarz can be found along 49th street, between Fifth and Sixth Avenues, in Rockefeller Plaza. People can use the following Google Maps link to get directions to FAO Schwarz. The store can also be reached by subway or by bus.
• Opening hours: FAO Schwarz opens Monday through Saturday, from 9:00 AM to 8:00 PM. On Sundays, the store opens from 11:00 AM to 7:00 PM. During the holidays, FAO Schwarz opens for extended hours. Those usually apply from the second week of December until the end of the first week in January, where the store opens its doors from 9:00 AM to 9:00 PM from Monday through Saturday. On the other hand, FAO Schwarz opens on Sundays from 11:00 AM to 8:00 PM during the extended holiday hours.

What To See At The FAO Schwarz

The FAO Schwarz in New York City occupies two-and-a-half stories and has a sense of theatre with its magicians, dancers, costumed employees, and toy demonstrators. One of the most famous attractions in the toy store is its favorite floor piano keyboard. The latter was featured in the 1988 Tom Hanks movie BIG . People who choose to dance on the piano keyboard will have a big audience watching them perform their best artistic moves since the keyboard is located right next to the store's window.

Another attraction in FAO Schwarz is the 27-foot tall rocket ship featuring teddy-bear astronauts. Children also have the opportunity to design their remote control cars through the raceway at the toy store. FAO Schwarz went further in its creative imagination to create a dolls' adoption center where the store staff dressed as doctors interview children to ensure that the baby dolls are going to a loving home. Moreover, the staff dressed as nurses and doctors makes sure that the doll undergoes a baby wellness checkup.

• Recommended: The large floor piano teaches people how to play five songs with their feet, and they also can record the songs they play.
• Cost of the piano mat: People can get the signature FAO Schwarz piano mat souvenir for $80.
• Cost of a teddy bear: a Teddy Bear astronaut featured on the rocket ship costs $45.

The Rockefeller's Top of the Rock observation deck also offers what is arguably some of the best skyline views of New York City.

Related: The 10 Best Toy Museums In The World, Ranked

Why People Must See The Iconic Toy Solider Doormen, And Get Their Hair Done At FAO Schwarz Spa Station

One of the most iconic attractions that FAO Schwarz offers is the store's toy soldiers, who welcome guests to the magical place. Supermodel Gigi Hadid was the one to design the brand new uniforms of the Toy Soldiers who stand outside at the 49th street entrance of FAO Schwarz. People can buy from the store Marvin's Magic Hat or the FAO Schwarz Magic Trick Kit.

Another attraction worth trying at FAO Schwarz is the Hair and Nail Spa Station, where people can sample and try fun hair, nail, bath, and skin products. They can also try the Alex Spa makeup.

German toymaker, Steiff, has his outstanding and unique works displayed in FAO Schwarz, particularly his giant stuffed animals. People can choose from a wide variety of huge horses, kangaroos, bears, gorillas, and horses. Those can be seen across all the corners of FAO Schwarz, its nooks, staircase steps, and crannies. There's also a Pretend Play Grocery Store at FAO Schwarz, the FAO Mart with Melissa and Doug. Kids can shop there for scrubbing brushes, life-size fruits and vegetables, cereal boxes, waffles, milk cartons, egg cartons, and more.

• Cost: The prices for each piece at the FAO Mart with Melissa and Doug start at $5.

People also enjoy seeing the giant Transformers statues and the muppets at FAO Schwarz.

Related: How To Add A Historical Twist To A London Shopping Spree

Tours & Events At FAO Schwarz

When planning a tour of FAO Schwarz, visitors should first check their Tours & Events page and see what's on. The store offers tours and sometimes even special events.

Toy Soldier Tour:

Go with the family and enjoy a magical 1-hour-long behind-the-scenes experience at the New York City flagship store. The tour is led by a world-famous Toy Solider and offers a peak into the history of the store, visitors even get to raid their FAO Schweetz Candy Bar, and they get an FAO souvenir.

For information about the pricing and booking visitors should contact [email protected] . The tour takes place before the store opens - so get there bright and early!

While in NYC take the time to see the special authentic Harry Potter store in the city and a great place to go shopping is at NYC's iconic Chelsea Market .

Events At FAO Schwarz:

Special events for occasions like birthdays, corporate gatherings, fundraisers, and other such occasions can be arranged with the store. Contact them at [email protected] for pricing and bookings etc. Also, refer to their website for any planned events. They also have a personal shopping experience that's offering tailored toy and gift recommendations for children. For more information contact them at [email protected] .

Next: Everything You Didn't Know About The Famous Rockefeller Center Christmas Tree

You Can Now Get Private Access to FAO Schwarz Throughout Holiday Season

It's is all for a good cause, published november 25, 2021 • updated on november 25, 2021 at 12:28 pm.

Like Tom Hanks in the movie "Big," you can now have a world-famous toy store all to yourself -- and it is all for a good cause.

On select mornings, until Jan. 8, you can get private access to FAO Schwarz before it opens to the public.

The cost? Two hundred and sixty dollars will get you private access and a resident toy soldier escort to tell you about the store's history.

And, while the price tag may be steep, it is all for a good cause.

Get Tri-state area news and weather forecasts to your inbox. Sign up for NBC New York newsletters.

The booking fee will benefit " Candlelighters NYC ," a charity that provides emotional and financial support to children with cancer.

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Private tour of FAO Schwarz available for the 1st time since 1862

For the first time since its opening in 1862, families can now take a private tour of the oldest and biggest toy store in america..

News 12 Staff

Dec 14, 2021, 3:26 AM

Updated 863 days ago

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FAO Schwarz Visitor's Guide

Many of us local guides are native New Yorkers and have fond memories of running through the aisles of FAO Schwarz looking for our favorite toys.

Though FAO (as we call it) is in a new location, much of the magical atmosphere remains.

Expect an unforgettable experience dancing on the big piano keyboard from the movie Big .

Hug the oversized stuffed animals, and peruse the incredible collection of Barbies from all eras.

When we wrote this guide, we gathered first-hand information from our local guides who have been to the store.

For even more insight, we asked the over 200k members of our popular  NYC Travel Tips  Facebook group what they thought of FAO Schwarz.

The group consists of locals, like our tour guides, regular visitors to NYC, as well as newbies.

You don't need to become a member to read the posts, comments, and recommendations.

TIP: If you are in town for the holidays, do be sure to stop by the store if only to see the fabulous decorations! See what other places you can see amazing Christmas window displays and lights .

• What To Expect
• Plan Your Visit
• Things To Do Nearby
• Things to Do with Kids in NYC
• Things to Do in NYC

WHAT TO EXPECT

The fun begins when you are greeted by the life-size toy soldiers in front of the 20,000-square-foot shop.

Step inside and you'll immediately see a musical clock tower.

Wait in line to play the giant piano keyboard mat, featured in the 1988 Tom Hanks movie BIG .

The keyboard is right next to the window, guaranteeing you will have a big audience watching you dance.

As always, the shelves will be stocked with a huge array of toys like baby dolls, magic tricks kits, gadgets, games, and giant stuffed animals like gorillas, kangaroos, and giraffes.

Throughout the store, you'll find costumed employees, magicians and dancers, and toy demonstrators.

If your wallet isn't empty at the end of your shopping trip, head to FAO Schweetz.

This candy shop near the 49th Street entrance square feet serves up bulk candy containers fitted into life-sized versions of toys.

In-Store Experiences

You can purchase in-store experiences and make your visit one to remember. Here are a few of them.

FAO Schwarz Adoption Agency

Here children can adopt dolls. They'll even be interviewed by store staff dressed as doctors and nurses to make sure the babies are going to a good home. No doubt they will be!

Barbie Styled By You

Pick from more than ten Barbie and Ken dolls and style them as you want! Each doll comes with three outfits, one shoe pack that includes up to five shoe options and one accessory pack.

Elmo’s Monster Factory

Kids choose from four customizable Elmo dolls and then add on a wide range of face features like eyes, eyebrows, mustaches, and more.

FAO Raceway

Working with "mechanics" kids can design their own remote control cars.

TIP: If you are in town during the holidays, do stop by FAO to see

PLAN YOUR VISIT

Below are directions to the store and open hours. For more information, check the FAO Schwarz website .

Regular Hours

• Open Daily: 10 am - 8 pm

Holiday Hours

• Thanksgiving Day:November 23rd - 11am-6pm
• November 24th: 10am-8pm
• November 25th - Tuesday November 28th: 9am-8pm
• November 29th: 9am-3pm
• November 30th - December 22nd: 9am-9pm
• December 23rd: 8am-9pm
• Christmas Eve (12/24): 8am-4pm
• Christmas Day (12/25): Closed
• December 26th - December 30th: 9am-9pm 
• December 31st: 9am-4pm
• January 1st: 11am-7pm
• January 2nd - January 6th: 10am-8pm

How to get here

FAO Schwarz is located in Rockefeller Plaza along 49th Street, between Fifth Avenue and Sixth Avenue ( map ).

TIP: If you are here during the holiday season, you must check out the giant Rockefeller Center Christmas Tree right next door.

• B, D, F, and M trains to the 47-50th Street Rockefeller Center stop.
• 1 Train to the 50th Street stop and walk along 50th Street in the direction of the cars to Rockefeller Center between 5th and 6th Aves.
• N, Q, or R trains to the 49th Street stop and walk along 49th Street against the traffic to Rockefeller Center between 5th and 6th Aves.
• E or M to the 5th Avenue/53rd Street stop and walk south on 5th Avenue in the direction of the cars.
• 6 train to 51 Street Station and walk in the direction of cars until 5th Avenue and make a left turn onto 5th Avenue. Walk one block down.

  By bus:

• Take the M1, M2, M3, M4 or M5 bus to 50th Street. Buses run north and south.

If you are new to the subway system our posts may be of some use to you: Navigating the New York Subway and Which New York City Subway MetroCard to Buy?

THINGS TO DO NEARBY

Visit the top of the rock.

Get unparalleled views of New York City at the observatory. See our post with details, prices, and how to even get concessions .

Note: Top of the Rock admission is included in several New York City tourist concession passes .

If you aren't sure that Top of the Rock is the view you want, read our post comparing NYC's five observation decks .

T our of Radio City Music Hall

This majestic and lush theater can be viewed on a paid tour. Learn more about the tour, ticket costs, and concessions by reading Radio City Music Hall Stage Door Tour .

Take a walking tour

We invite you to join our pay-what-you-wish guided walking tour of Midtown Manhattan which includes Rockefeller Center.

If you can't join us, enjoy our free self-guided tour of Rockefeller Center and our self-guided Midtown Manhattan tour .

See St. Patrick's Cathedral

Located right across the street from Rockefeller Center, this historic and impressive cathedral is worth a visit. You can also take a free St. Patrick’s Cathedral Tour .

Go to the Museum of Modern Art (MoMA)

Just two blocks away, this is one of the premier modern art museums in the world. Here's how you can visit it for free! Check out our MoMA post for the details.

1862: The year that Frederick August Otto Schwarz’s toy store opened its doors in Baltimore, under the name Toy Bazaar.

1870: Frederick moves to New York City and opens a store at 765 Broadway in Greenwich Village. In 1880, the store name was officially changed to FAO Schwarz.

1985: FAO Schwarz became the first U.S. retailer to sell the Nintendo Entertainment System (NES) in 1985.

20,000 square feet: The size of the flagship store at Rockefeller Center.

$25,000: The price of a mini-Mercedes covered in Swarovski crystals.

Movies filmed in the old store:

Big (1988) - Tom Hanks plays a 12-year-old boy who wishes to be "big" and ends up magically transformed into a grown-up!

He and co-actor Robert Loggia dance on top of the store's large floor piano, playing "Heart & Soul" and "Chopsticks".

The Smurfs (2011) - The Smurfs are chased by the evil wizard Gargamel around the store.

For Love or Money (1993) - Michael J. Fox is the lead in this comedy. In one scene he comes out of FAO Schwarz with a giant stuffed giraffe.

Baby Boom (1987) - Leading lady Diane Keaton goes on a shopping spree in FAO Schwarz to buy toys for her brand-new daughter.

Mighty Aphrodite (1995) - Woody Allen and Mira Sorvino, the lead characters in the romantic comedy, bump into each other in the store.

Eyes Wide Shut (1999) - Tom Cruise and Nicole Kidman play a couple in a troubled marriage. In the last scene, they are browsing in FAO Schwarz with their young daughter.

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About The Author

Courtney Shapiro

North america, united kingdom & ireland, middle east & india, asia & oceania.

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A dream come true! Claris’ World lands in New York on 5th Avenue at iconic toy store FAO Schwarz.

A massive thank you to all that attended the launch and book signing with Megan on Saturday 11th February 2023.

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The following Conditions of Sale and Terms of Guarantee, as amended by any posted notices or announcements during the auction and in addition to the Term of Use for Charitybuzz.com, are Charitybuzz, LLC and the Seller’s entire agreement with the purchaser and any bidders relative to the property listed in this lot.

The Conditions of Sale, Terms of Guarantee, the glossary, if any, and all other contents of this lot are subject to amendment by us by the posting of such amendments on the Charitybuzz website (www.charitybuzz.com). The property will be offered by us as agent for the Seller, unless the lot indicates otherwise.

All auction bidders and buy now purchasers understand that these Conditions of Sale set the terms and conditions upon which this lot is offered. Your participation through bidding, purchase and/or registration constitutes acknowledgement and agreement to be contractually bound by these terms and conditions, including agreement to pay the buyer’s premium, and all other fees and charges listed herein.

A buyer’s premium is the additional charge on the auction hammer price or winning bid, which is paid by the winner. Buyer’s premiums on Charitybuzz currently range from 15%–20%, based on the final hammer price of the auction lot as follows:

20% up to $50,000 15% above $50,000

Charitybuzz reserves the right to change these calculations at any time.

Prospective bidders should inspect the lot page for an item before bidding to determine its condition, size, and whether or not it has been repaired or restored. If that information is not available on the site, prospective bidders assume the responsibility of contacting Charitybuzz to inquire for additional details.

Each Bidder’s decision to bid and determination of their bid amount should be based upon their own examination of the item(s) in question. In any purchase or sale, the estimated value of the item(s) is reflected by the price. The bidder hereby assumes all risks of valuation concerning any and all purchases.

We reserve the right to withdraw any lot before, during and after the sale and shall have no liability whatsoever for such a withdrawal.

All items are sold AS IS, WHERE IS with all faults without any representations or warranties by us or the Seller as to merchantability, fitness for a particular purpose, the correctness of the e-catalogue or other description of the physical condition, size, quality, rarity, important, medium, frame, provenance, exhibitions, literature, or historical relevance. No statement anywhere, whether oral or written, whether made in on Charitybuzz.com, an advertisement, a lot receipt, or elsewhere, shall be deemed such a warranty, representation or assumption of liability. We and the Seller make no representations and warranties, express or implied, as to whether the purchaser acquires any copyrights, including but not limited to, any reproduction rights in any property.

We and the Seller are not responsible for errors and omissions on Charitybuzz.com, glossary, or any supplemental material. Charitybuzz will not be responsible or liable for damage to frames and glass coverings, regardless of the cause. ALL SALES ARE FINAL.

A. Entering Bids

To bid, find a lot page, enter a value in the bid box, and click “Bid.” If you click “Bid” on a lot, you will be prompted to either log in to your Charitybuzz account, or create a new one if you do not have one already.

Once you’ve created an account you will be presented with the lot details, conditions of sale, and standard shipping and redemption details. Once you have accepted the Conditions of Sale, you may proceed with placing a bid on that lot. All bids placed for any lot are governed by the Conditions of Sale for that lot.

You may bid at or above the starting bid displayed as the “Current Price” in a lot page’s bid box. The current leading bid, along with a list of a lot’s full bidding history, will be visible to other users. If the status of your bid changes, you will receive notifications via email and push (if you have the Charitybuzz App installed).

B. Cancellation Rights

As soon you place and confirm your bid amount, your bid is submitted. You accept and agree that bids submitted by you are final. Charitybuzz is not responsible or liable for any problems, delays, or other issues resulting from the use of the Internet, including but not limited to transmission, execution, or processing of Bids.

Charitybuzz nor the Seller is responsible for any errors in bidding. A bidder should make certain to bid on the correct lot. The Bidder should make sure the bid price they enter (including any taxes or fees) is the price they are willing and able to pay. Once the hammer has fallen and Charitybuzz has announced the winning Bidder, that Bidder is unconditionally bound to pay for that lot, even if the Bidder has made an error.

A bid(s) entered by mistake on the part of a bidder is NOT grounds for cancellation of that bid. Each bidder is responsible for his or her own account and bids. In addition, allowing access to another who enters a bid without your knowledge is NOT grounds for cancellation of a bid.

C. Fraudulent Bidding

All Bidders must meet Charitybuzz’s qualifications to bid. Any Bidder who is not a client in good standing of Charitybuzz may be disqualified at Charitybuzz’s sole discretion and will not be awarded lots. Such determination may be made by Charitybuzz in its sole discretion, at any time prior to, during, or even after the close of the Auction. Charitybuzz reserves the right to exclude any person from the auction.

Bids will not be accepted from minor persons under eighteen (18) years of age without a parent’s written consent containing an acknowledgement of the conditions herein and indicating their agreement to be bound thereby on behalf of the bidder.

If an entity places a bid, then the person executing the bid on behalf of the entity agrees to personally guarantee payment for any successful bid.

Any bidder that represents a purchaser is personally and individually responsible for any obligations of the purchaser set forth in these terms and conditions. All purchasers purchasing pursuant to a valid resale license will need to provide appropriate documentation for removal of state sales tax.

D. Winning & Disputes

The successful bidder is the highest bidder acknowledged by Charitybuzz. In the event of any dispute between bidders, or in the event of doubt on Charitybuzz’s part as to the validity of any bid, Charitybuzz will have final discretion either to determine the successful bidder or to re-offer and resell the lot in question. If any dispute arises after the sale, Charitybuzz’s sale record is conclusive. While Charitybuzz makes every effort to guarantee accuracy, in the event of an error, and a lot is accidentally declared sold by mistake, Charitybuzz reserves the right to cancel the sale and relist the lot in its sole discretion.

By accepting the Conditions of Sale, Bidder personally and unconditionally guarantees payment.

Title to any lot remains with the Seller, any secured party of the Seller, or assignee of Seller, as the case may be, until the lot is paid for in full by the Bidder. Charitybuzz reserves the right to require payment in full before delivering any lot to the successful bidder.

A maximum bid is a secret amount you enter, that represents the maximum amount you are willing to bid. It is higher than the current price and also higher than the next allowable minimum bid amount. If you enter a maximum bid, we’ll bid on your behalf up to that maximum bid amount in response to other bids, according to Charitybuzz’s bidding tiers.

The value and status of your maximum bid will be visible only to you, unless it is the leading bid.

Charitybuzz strongly encourages the use of Max Bids to increase your chances of winning.

When an auction reaches the final 10 minutes before it closes, any bids received in that final 10 minutes push out the previous close time by an additional 10 minutes. This recurring 10 minute extension is known as “Extended Bidding,” and is signified by a banner above the auction timer on the lot page.

This dynamically extending period is designed to protect against a practice commonly known as “sniping” or “last second bidding” where bidders attempt to enter a quick bid in the final seconds of an auction to secure a win before competing bidders have a chance to counter.

Live bids lots are a special type of auction lot on Charitybuzz. Live bid lots on Charitybuzz are paired with a real world, physical auction, where that real world auction is often scheduled to occur at a later date. You can distinguish Live Bid lots by the “Live Bid” label in the title of the lot, and additional description text at the start of the lots “Overview” tab.

In a Live Bid lot on Charitybuzz, a lot is created that is similar to any other auction lot on the site. These special lots last for similar amounts of time and bidding occurs normally by our users.

Things start to differ after a Charitybuzz Live Bid lot closes. After it closes and the winning bidder is chosen, that winning bidder’s bid amount or (if it exists) the max bid amount associated with that winning bid, are taken and entered into the associated real world auction. For example, if a bidder on Charitybuzz wins at $12,000 with an unrealized max bid of $15,000, then that $15,000 dollar amount is passed on into the real world auction.

Before the winning bidders bid or max bid amount is passed on, someone from Charitybuzz contacts that winner after the Charitybuzz lot closes and before the real world auction opens. This is to confirm if the bidder would like to increase their bid or max bid amount before it’s entered into the real world auction.

What happens during the real world auction? Each individual one may vary. Charitybuzz does not own or operate any real world auctions, nor does Charitybuzz require any partners to follow a specific auction model. We make no claims to the consistency of real world auction experiences and encourage bidders to contact us for more details as needed.

In our experience, real world auctions tied to Charitybuzz Live Bid lots are typically executed by our partners in a few common ways.

In one scenario, if an auction house and an auctioneer is present, winning live bids from Charitybuzz Live Bid lots are treated as “absentee” bids. This normally means that the Charitybuzz winning bid is placed in the auctioneers books as a bid. As the auctioneer conducts the auction, they will bring up and enter the Charitybuzz winning bid during the course of the auction as the current price or next minimum bid value approaches the Charitybuzz winner’s bid amount. In this scenario, other people in the real world room are expected to bid against the auctioneer, not the Charitybuzz winning bidder. If no one is bidding in the room, the auctioneer will typically keep bidding up the price until the Charitybuzz Live Bid winner wins the real world auction.

In other models, an audience member (including, but not limited to a charity partner employee) might act as a proxy for the winning Charitybuzz bidder. They will usually bid on behalf of the winning Charitybuzz Live Bid winner during the normal course of that auction, using whatever means provided for that auction house (i.e. paddles, etc.)

After the auction is completed, someone from Charitybuzz contacts our bidder to let them know the outcome. If that Charitybuzz Live Bid bidder has won, payment occurs as usual. If that Charitybuzz Live Bid bidder did not win, they will be notified accordingly.

A reserve bid is a bid placed by Charitybuzz on behalf of the seller up to the minimum reserve (if applicable). Bids placed by Charitybuzz on behalf of the seller up to the amount of the reserve, will be counted toward the total bid count displayed on the lot page’s bid box.

Refunds are rewarded on a case by case basis and at the sole discretion of Charitybuzz, LLC.

Experiences auctioned on Charitybuzz.com go through a specific redemption process to coordinate details and complete. That process normally involves messaging and scheduling between all parties (i.e. winners, charities, sellers, venues). Details discussed include but are not limited to experience dates, arrival procedures, airfare, hotel accommodations, restrictions, will-call requirements, and any other on-site notes. Scheduling requires an initial request sent by the customer, and a followup confirmation submitted by relevant redemption contacts.

By using Charitybuzz to bid and win lots, bidders agree to use the Redemption Center exclusively (where enabled) to message and schedule all experiences – doing so is a requirement of redeeming experiences through Charitybuzz. In addition, bidders agree that they are bound by all site terms of use and auction conditions of sale.

The minimum processing and handling charge for this item is $15.00.

Getting your item - Items will either be shipped directly from Charitybuzz or from the item seller (Third Party) as indicated. Items shipping from Charitybuzz will be sent within five business days of payment settlement by the winning bidder. All third party items will be shipped within the times indicated on the lot page. Winning bidders should ensure the desired shipping address is provided to Charitybuzz within 24 hours after payment settlement. Charitybuzz will default to the shipping address listed on the winning bidder’s account unless otherwise notified. Please see FAQs for more information.

Items that require signature - Items with a sale price of $1,000 and above are typically shipped with signature required.

Tickets & Certificates - For hard copies of tickets and certificates, the minimum shipping, handling, and applicable insurance charge is $14.95. Tickets, certificates, and vouchers, unless otherwise specified, will be shipped via professional carrier with standard ground service. In some cases, tickets will be left at the venue's "Will Call" window under the winner's name. Merchandise is insured for the winning amount.

Merchandise - The minimum shipping charge for merchandise is $19.95. (Shipments outside the U.S. are subject to additional shipping and customs fees.) Merchandise, unless otherwise specified, will be shipped via professional carrier with standard ground service. Oversized items may require special delivery arrangements, which Charitybuzz will coordinate between the winning bidder and the selected freight carrier. All merchandise is insured for the winning amount.

Will Call Pickups - In some cases, tickets will be left at the venue’s “Will Call” window under the winner’s name. Winning bidders may be required to submit the names of attendees up to several weeks ahead of the event. A valid photo ID for each person listed at Will Call is often required. When available, Charitybuzz will attempt to provide an onsite point of contact, but makes no guarantee that this information will be available for any given lot. Will Call tickets are typically available at the Will Call window at least an hour before the event, unless otherwise specified. The Will Call window is usually located near the venue's main entrance.

After winning - Detailed redemption information will be emailed to the winning bidder. Redemption contact information will be emailed to the winning bidder within two business days of payment settlement by the winning bidder. The redemption contact will work with the winning bidder to fulfill the lot within the appearance times, time constraints, event dates or locations, and other particulars listed in the lot details.

Does your experience require tickets? - Tickets for experiences are shipped to the winner. Please see “How Shipping Works ” above for shipping details for tickets.

Scheduling your experience - Specifics vary per lot. Most experiences found on Charitybuzz are scheduled through our new Redemption Center, allowing you one-stop access to scheduling and communication tools to redeem your experience. Get started today: Create a Redemption Center account. Scheduling for lots outside of the Redemption Center will occur via the preferred communication method of the redemption contact (email or phone), as indicated by the redemption email sent within 48 hours of payment settlement by the winning bidder.

Getting to the experience - Specifics vary per lot. Details will be included for those lots with travel segments included. Experiences with travel often involve… (i.e. prebooked flight, .) Coordinate with your redemption contact directly. If you are a VIP member with Charitybuzz, contact your rep for more information.

During the experience - Specifics vary per lot. Work with your redemption contact to define the details before departing.

After the experience - Specifics vary per lot. All done with your experience? Let us know how it went.

Processing - The minimum processing fee for experiences is $9.95, unless otherwise excluded. For example, lots that include a buyer’s premium do not have this minimum processing fee of $9.95.

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