fcm travel tool

FCM Platform

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•   Australia
•   Singapore
•   India
•   United States

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Fcm phoenix - an introduction.

For FCm's corporate clients, FCm provides an online Self Booking Tool (SBT) called Phoenix. Phoenix is the travel industry's most comprehensive and innovative online corporate travel booking tool, delivering the broadest selection of travel content through an intuitive and easy-to-use online experience.

Phoenix gives users total control of their corporate travel program, by delivering travel content business travelers need while providing them with policy enforcement and robust global capabilities.

The platform has the capability to show "real time bookable" fares which gives users the advantage of "booking what they see" - a unique feature which is not found on OTA websites

Phoenix provides access to the following travel services

Airline reservations - domestic and international

Hotel reservations - domestic and international

Travel insurance

Calling cards

Visa information

Key features of Phoenix include

An intuitive, user-friendly and "configurable" search engine with real time content updation

Provides a 100% automated travel booking solution to users

Allows user profile creation and database management

Allows corporate profiling with commercial management and multi-level approval flow

Offers one-click PNR, ticket and E-ticket printing

Offers enhanced security through IP and domain restriction

Enables sales level reporting

ABOUT FCM TRAVEL SOLUTIONS

FCm Travel Solutions has been named the World's Leading Travel Management Company by the World Travel Awards for the third consecutive year in 2013. We are represented in 87 countries and have over 6,500 employees. We are a wholly owned division of Flight Centre Travel Group Limited.

Our Global Network

FCm's global business spans more than 80 countries. We are one of the only travel management consultancies with management and operational structures focused on seven regions including North America, Latin America, Asia-Pacific, Western Europe, Central Europe, Middle East, India and Africa.

FCm's global network shares the one 'business DNA', which is based on the same philosophies and culture. In every country, you'll receive professional and reliable assistance from teams that believe in local, flexible and personal service.

FCm's network benefits from the strong global presence, established industry relations and world-wide recognition of the Flight Centre Travel Group Limited brand. Across its brands, Flight Centre Travel Group Limited has a global network of more than 2000 stores and 12,000 staff worldwide, which FCm draws upon to strengthen its corporate network.

The India Advantage

In India, we are represented by 1100+ travel professionals working from multiple city locations and corporate travel desks. We are the only TMC to have operational presence across major airports in India.

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Posted by Samantha Mayling on Jun 29th, 2022 at 13:50

FCM unveils own online booking tool

FCM Booking is being piloted in UK

Travel management company FCM is piloting its own new online booking tool in the UK, with customers set to begin using the service later this year.

Called FCM Booking, it is described as “an innovative alternative to traditional OBTs” and “firmly positions [FCM] as a leader in the tech travel space”.

A policy ‘tuning’ feature enables programme managers to control travel options by setting personalised algorithms and even individual spend levels. 

The tool’s AI technology can offer a variety of choices based on learned behaviours to align with company travel policies and programme goals, while taking traveller preferences and loyalty affiliations into consideration. 

Marcus Eklund, FCM global managing director, said: “We envisage this booking tool will help UK travel managers make data-driven decisions around booking behaviour. 

“FCM Booking intends to close a gap in the mid-market segment for those looking to marry cost control with a friendly user experience that supports and encourages strong online adoption.”

He added: “Our clients’ priorities have changed, and we have evolved our tech to support that. 

“The combination of our proprietary tech with our client-first approach means we are very well positioned support their business aims in the year ahead.” 

The Flight Centre Travel Group-owned corporate travel brand is unveiling FCM Booking at Business Travel Show Europe in London this week (June 29-30).

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FCM Travel Unveils AI Reporting Tool

October 13, 2020

FCM Travel Solutions has launched its new AI Reporting Tool, describing it as “the first of its kind in business travel.”

Designed to provide a more robust and customer-centric experience for travel managers, the AI Reporting Tool offers a unique way to visualize data simply by posing a question using natural language.

Akin to a search engine for travel data, this cutting-edge tech gives the user the ability to easily turn their data into actionable insights.

The idea for the tool was initiated through Flight Centre’s Innovation Community, a group of internal collaborators from across the business who work on innovations designed to enhance the customer experience or solve internal challenges.

Led by Stephen Pitcher, FCM’s chief data science officer, FCM spent the last several months tweaking and finalizing the technology to ensure its ability to offer clients a first-class experience to deliver the information they want, the way they want to see it.

While AI technology isn’t new to the industry, it has never been used for this level of detailed reporting and analytics. Often travel data does not get used to its full potential because analyzing it is too laborious.

With FCM’s new AI Reporting Tool, clients can easily search, sort and visualize their data to identify savings opportunities, establish informed sourcing strategies, or quickly find statistics needed to respond to a critical incident.

FCM’s new AI Tool can:

• Build reports with more than 15 chart options
• Build reports with custom calculations
• Interpret alternate terms when a user is making a request. They can ask “What is my CPM?” or “What is my Cost Per Mile” and get the same answer
• Offer suggestions that allow users to bring up key metrics quickly
• Offer hints as users are typing questions and will also provide the optimum visualization based on the question asked
• Turn data into actionable insights

Billy McDonough, president of FCM Travel Solutions, Americas, explained that: “Reporting is a key aspect of travel management, especially in the time of COVID where budgets are being reviewed with a fine-tooth comb.”

McDonough continued: “This technology will give our clients the ability to easily access and assess their company’s travel expenditures, patterns and needs, which will not only save them time and energy, but also make for a more positive client experience. These types of technological enhancements have been a central focus of our corporate brands for the last several years.”

The new tool is available to all FCM MNC (multi-national companies) customers around the globe, including Canada and the USA. Part of FCM’s October pledge campaign, it’s being rolled out with a 3-month free trial offer.

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GBTA’s Canada Conference spotlights the resurgence in business travel

FCM’s new AI reporting tool the first of its kind

FCM Travel announced today the launch of its new innovative AI Reporting Tool, the first of its kind in business travel. 

Designed to provide a more robust and customer-centric experience for travel managers, the AI Reporting Tool offers a unique way to visualise data simply by posing a question using natural language. Akin to a search engine for travel data, this cutting-edge technology gives users the ability to easily turn their data into actionable insights.

The idea for the tool was initiated through Flight Centre’s Innovation Community, a group of internal collaborators from across the business who work on innovations designed to enhance the customer experience or solve internal challenges. Led by Stephen Pitcher, FCM’s Chief Data Science Officer, FCM spent the last several months tweaking and finalising the technology to ensure a first-class experience is offered to clients, delivering information that they want, in the way they want to see it.

While AI technology isn’t new to the industry, it has never been used for this level of detailed reporting and analytics. Often travel data does not get used to its full potential because analysing it is too laborious. With FCM’s new AI Reporting Tool, clients can easily search, sort and visualise their data to identify savings opportunities, establish informed sourcing strategies, or quickly find statistics needed to respond to a critical incident.

FCM’s new AI Tool can:

• Build reports with more than 15 chart options
• Build reports with custom calculations
• Interpret alternate terms when a user is making a request. They can ask “What is my CPM?” or “What is my  C ost  P er  M ile” and get the same answer
• Offer suggestions that allow users to bring up key metrics quickly
• Offer hints as users are typing questions and will also provide the optimum visualisation based on the question asked
• Turn data into actionable insights

FCM’s Global Managing Director Marcus Eklund said the cutting-edge technology will enable FCM’s customers to take their data reporting to the next level.

Our new AI technology will give our clients easy access to their travel costs, patterns and requirements. This is going to save them time and energy, which are important as businesses start to travel again after their COVID-19 hiatus. These types of technological enhancements, where we put the customer experience at the forefront of everything we do, have been a central focus for us the last few years and will continue to be in the years to come.

The new tool is available to all FCM MNC (multi-national companies) customers around the globe.

Travel technology that keeps you moving. Book a demo.

Welcome to our Travel Policy Benchmarking tool

Welcome to our Travel Policy Benchmarking tool. The aim of this tool is to assist you in creating your travel policy and benchmark it against others within your industry.

As the world starts to consider what travel will look like there is no better way to begin re-evaluating or improving your travel policy than understanding where you sit within the market.

This tool will do that for you, you can then use this and subsequent information to ensure that your travel policy is as effective as possible and your travellers are cared for and your employees can get as much out of business travel as possible.

This questionnaire will take around 2 minutes to complete.

You scored and this means your travel policy is in the percentile of corporates globally.

Scroll down to see how you could improve this. Or contact us directly.

Your Score Global Optimal Average

5 = Great 4 = Good 3 = OK 2 = Poor 1 = Bad

Benchmarks given to evaluate the effectiveness of your current travel policy against industry benchmarks

FCM Travel releases carbon emission calculation tool

FCM Travel released (May-2022) a new online booking tool (OBT) functionality to enable organisations to easily calculate carbon emissions, offset emissions and report on offsetting results. FCM's OBT is designed to help businesses increase the sustainability of their corporate travel programmes and deliver a meaningful reduction to their environmental impact. [ more - original PR ]

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7 Free Travel Planning AI and ChatGPT Apps to Get an Instant Itinerary

These free travel planning apps use AI and machine learning to prepare a holiday itinerary for you in seconds.

Quick Links

• PLAN by ixigo
• Trip Planner AI
• Vacay Chatbot

Key Takeaways

• Layla, Wonderplan, and PLAN by ixigo are AI travel planning apps with customizable itineraries.
• iplan.ai offers detailed itineraries for popular tourist cities based on interests and budget.
• Curiosio plans road trips on all continents, while Trip Planner AI helps with activity selection and cost estimation.

You can tell a travel agent your preferred dates, the place you want to visit, and your budget, and expect a full itinerary of what to do there based on your preferences. But can AI do the same job?

These free travel planning apps use AI and machine-learning tools like ChatGPT to prepare an itinerary for you in a few seconds, and we took them for a spin.

Layla describes itself as an AI trip planner, meaning you can use it to decide your vacation destination, create itineraries, and find suitable hotels and flights.

If you are uncertain about your destination or would like suggestions, you can ask Layla for advice regarding your trip. Otherwise, enter your destination and ask Layla to create your itinerary. Within a few seconds, you'll get a detailed plan for your trip.

As Layla is a chatbot, you can enter a prompt to ask it to change your itinerary. For instance, ask it to focus more on outdoor activities or include local restaurants. If you're unsatisfied with the activities planned on any particular day, you can give instructions and ask Layla to regenerate that part only.

Once you've perfected your itinerary, you can share it with your friends via a URL or add it to your bucket list.

2. Wonderplan

Wonderplan is a wonderful AI tool for planning your trip. To create your itinerary, Wonderplan first asks you to enter your destination country and city, your budget, the number of days you'll be staying, and your interests.

It then creates a travel plan within a few minutes, displaying various places to visit, their descriptions, and the time usually spent at each location. Although Wonderplan doesn't show the trip map, it does provide a link to Google Maps for each place.

It also displays different types of accommodation available (like Airbnb, hotel, or hostel) and their respective costs. Similarly, there are details about transportation, food, and activities. This way, you can estimate the potential cost of your trip.

In addition to your itinerary, Wonderplan also shows essential information about the country you're visiting. These include the currency conversion rate, electricity plug type, languages spoken, weather, and popular conveyances.

3. PLAN by ixigo

PLAN by ixigo starts by asking you about your dream destination. Then, it provides an option to describe the type of experience you want to have. This is just like a ChatGPT prompt, so you can enter anything you wish.

For example, you can specify the duration of your stay, your interests, the kinds of activities you're looking for, whether you have a family with you, and so on.

But if you can't think of any prompts, PLAN by ixigo provides a few trip ideas, so you can always select those. PLAN by ixigo then shows a day-wise plan, showing what you can do in the morning, afternoon, and evening.

However, if the suggested itinerary doesn't sound appealing, you can again enter a prompt to edit it.

4. iplan.ai

While iplan.ai doesn't mention which AI or machine-learning algorithm it uses, the results are fantastic enough to gloss over that. The app works beautifully on phones to give you a full itinerary for any one city at a time, depending on how many days you have there.

The app first asks you to name the destination city. As far as we checked, iplan.ai works best for popular tourist cities, not offbeat or obscure travel. Next, note how many days you will be there, and then choose your free time each day—a cool step to ensure a better itinerary if you already have some plans, but not a whole days worth.

Tell iplan.ai if you're traveling solo, as a couple, with family, or with friends, and then choose your interest among topics like history, art and culture, nature, entertainment, shopping, food, sports, relaxing, etc. Finally, choose between an economy, normal, or luxury budget.

After a few minutes, iplan.ai gives you a day-wise itinerary for your trip. It's plotted on a map so you can see all the locations, and each point of interest has a brief description along with estimated travel time.

The app has both free and paid plans. With a paid account, you can share the trip plan with your friends and access it offline. Another limitation of iplan.ai is that you can't get an itinerary for a multi-city trip. For now, you'll need to make a plan for each city you're visiting, one at a time.

Download: iplan.ai for Android | iOS (Free, Paid)

5. Curiosio

The easiest last-minute travel plan is to get into a car and drive. Curiosio specializes in helping you plan an itinerary for a road trip to several major countries on all continents. It doesn't cover every single place, but the existing collection is impressive enough.

Curiosio uses its own AI engine, Ingeenee, which is trained on several crowdsourced travel-based resources, such as Wikivoyage, Wikipedia, Wikidata, Freebase, DBpedia, GeoNames, OSMNames, and OpenStreetMap. Through this dataset, it can chart an itinerary that meets your requirements across various parameters.

You can set options for a round trip or a one-way trip with starting and finishing points. If there are any places you want to visit on the way, add them in. Then set the number of travelers, dates of the journey, what vehicle you're using, total budget, and whether you want to visit places that spark curiosity or are obscure. The AI will usually give you multiple plans and routes for these options.

The itinerary includes a map of your route and a day-wise breakdown of where you'll be going and what you'll be seeing. Each point of interest is clickable to find more information about it. There are easy ways to share your itinerary with co-travelers, print it out, or even export it to Google Maps. Curiosio is one of the best road trip planners for your next adventure .

6. Trip Planner AI

Trip Planner AI plans a perfect trip to your dream destination. Begin creating your itinerary by entering the city you wish to visit and traveling dates. You can add multiple destinations here.

Then, select the kinds of activities you prefer, the number of people, and whether you're traveling with friends or family. Trip Planner AI asks you about your dietary preferences and budget.

As an optional step, you can specify the place where you'll be staying so that it creates an itinerary accordingly. If you haven't decided on your lodging yet, you can explore hotels suggested by Trip Planner AI.

Finally, Trip Planner AI generates a detailed itinerary, a map, and basic information about the city you're visiting. For each destination, it provides the details of the place, expected traveling time, and cost. Though it provides a complete plan for your trip, you can manually add or remove activities from your itinerary. You can also invite your friends to edit the itinerary and download it as a PDF.

7. Vacay Chatbot

Vacay Chatbot is not a dedicated itinerary maker but an AI chatbot that acts like your travel advisor. So, you can ask it to give travel recommendations, compare different destinations, and, of course, create an itinerary. If you've previously used AI chatbots like ChatGPT, you'll find this trip planner easy to use.

Just enter a prompt specifying your destination and trip details and ask Vacay Chatbot to create an itinerary. You can include details like your trip duration, budget, preferences, number of travelers, etc. The more details you provide, the better your itinerary will be.

One of the downsides of using Vacay Chatbot is that it doesn't provide a map for your trip. However, you can use these apps to plot your itinerary on a map .

All these travel planning AI apps urge you not to use the itinerary as-is and only treat it as a template or guide to begin planning your trip. This is because they currently have several limitations, like databases that aren't recently updated or require specific prompts from the user.

A real human travel agent will still give you a more customized itinerary, but it will cost you a few bucks. If you want a free base guide, more basic travel planning apps are a good starting point.