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How to apply for or renew a U.S. tourist visa

If you visit the U.S. for tourism or business, you may need a visitor visa, also known as a tourist visa. Learn how to get and renew this type of nonimmigrant visa.

To enter the U.S., you must bring a passport issued by your country of citizenship along with your visa. Officials at your port of entry into the U.S. will also issue you a Form I-94, which electronically records your arrival and departure dates. Learn more about Form I-94 and how to apply .

Find out if you need a visa to visit the U.S.

Check to see if your country participates in the U.S. Visa Waiver Program (VWP) . If it does, you can get a waiver and will not need a visa. If you do not see your country listed, you will need a visitor visa.

Visitor (tourist) visa

The visitor visa, also known as a tourist visa, is a type of nonimmigrant visa for people who wish to temporarily enter the U.S. There are two categories:

  • B-1 for business travel
  • B-2 for tourism and medical treatment

Learn about B-1 and B-2 visas , including:

  • Reasons you would need each type of visitor visa
  • How to apply
  • What documents you will need
  • Application fees
  • How to prepare for your interview at your U.S. embassy or consulate

How to renew a visitor visa

You must renew your visitor visa at a U.S. embassy or consulate abroad. Only diplomatic visa holders and their dependents can renew their visas within the U.S.

The process to renew a visitor visa is the same as getting one for the first time. Follow the process to apply for a visitor visa from the Department of State.

Find the contact information for your nearest U.S. embassy or consulate and contact them for visa renewal information.

LAST UPDATED: December 6, 2023

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I-131, Application for Travel Document

ALERT: On Jan. 31, 2024, we published a  final rule in the Federal Register, that adjusts the fees required for most immigration applications and petitions. The new fees will be effective April 1, 2024.

Applications and petitions postmarked on or after April 1, 2024, must include the new fees or we will not accept them.

What to Know About Sending Us Your Form

The new filing fee is effective for filings postmarked April 1, 2024, and later. If you are filing an acceptable prior form edition on or after April 1, 2024, you must include the new filing fee.

Alert:  Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.

Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.

If you are a TPS beneficiary with an existing, unexpired advance parole document, you may continue to travel and seek reentry to the United States after a trip outside the United States through the period of validity printed on your advance parole document.

If you are a TPS beneficiary applying for a new travel authorization document, you should continue to use Form I-131, Application for Travel Document. If you have a pending Form I-131, you do not need to file a new application.

We will continue to issue advance parole documents to noncitizens with pending initial applications for TPS (Form I-821).

TPS beneficiaries and individuals with pending initial TPS applications should carefully read the Form I-131 Instructions which contain warnings about certain risks an individual may face if they are outside of the United States while USCIS is considering their TPS reregistration or initial application, such as missing important request for evidence or other notices or being denied TPS while outside the United States.

ALERT: Court decisions regarding DACA.

On Sept. 13, 2023, the U.S. District Court for the Southern District of Texas issued a decision finding the DACA Final Rule unlawful and expanding the original July 16, 2021, injunction and order of vacatur to cover the Final Rule. However, the court maintained a partial stay of the order for “all DACA recipients who received their initial DACA status prior to July 16, 2021.” See the Memorandum and Order (PDF, 1.35 MB)  and Supplemental Order of Injunction (PDF, 72.53 KB) .

Accordingly, current grants of DACA and related Employment Authorization Documents (EADs) remain valid until they expire, unless individually terminated.  In accordance with this decision, USCIS will continue to accept and process DACA renewal requests and accompanying applications for employment authorization under the DACA regulations at 8 CFR 236.22 and 236.23, as it has since October 31, 2022. We will also continue to accept initial DACA requests, but in accordance with the District Court’s order, we will not process initial DACA requests.

Current valid grants of DACA and related EADs will continue to be recognized as valid under the Final Rule. This means that individuals with DACA and related EADs do not have to submit a request for DACA or employment authorization until the appropriate time to seek renewal.

Please see the  DACA Litigation Information Page  for important updates and information related to court rulings on the DACA policy.

Use this form to apply for a reentry permit, refugee travel document, TPS travel authorization document, advance parole document (including parole into the United States for urgent humanitarian reasons or significant public benefit), or advance permission to travel for Commonwealth of the Northern Mariana Islands (CNMI) long-term residents.

For information on travel documents, including potential immigration-related consequences of traveling outside the United States, see our Travel Documents page. If you are in the United States and you have an urgent need to travel outside the United States, see our Expedite Requests page and  Emergency Travel  page.

If you file this form to request an Advance Parole Document authorizing you to seek parole in the United States when you return to the United States after temporary travel abroad, and you depart the United States before we issue your Advance Parole Document, we will consider your Form I-131 abandoned unless you were previously issued an Advance Parole Document that remains valid for the entire time you are outside the United States.

If you file this form to request an advance permission to travel for CNMI long-term residents document, and you leave the CNMI without having an advance permission to travel document, your status will automatically terminate.

File Online    

Form Details

Form I-131 (PDF, 451.87 KB)

Instructions for Form I-131 (PDF, 285.07 KB)

04/01/24 . Starting June 3, 2024, we will accept only the 04/01/24 edition. Until then, you can also use the 06/06/23 E edition. You can find the edition date at the bottom of the page on the form and instructions.

Dates are listed in mm/dd/yy format.

If you complete and print this form to mail it, make sure that the form edition date and page numbers are visible at the bottom of all pages and that all pages are from the same form edition. If any of the form’s pages are missing or are from a different form edition, we may reject your form.

If you need help downloading and printing forms, read our instructions . 

Please check our Filing Addresses for Form I-131  page for information on where to mail your application. Applications that are not submitted to the appropriate direct filing address may experience processing delays.

You can find the filing fee for Form I-131 by visiting our Fee Schedule page.  

The fee is effective for filings postmarked April 1, 2024, and later.

You can pay the fee with a money order, personal check, or cashier’s check, or pay by credit card or debit card using Form G-1450, Authorization for Credit Card Transactions . If you pay by check, you must make your check payable to the U.S. Department of Homeland Security.

When you send a payment, you agree to pay for a government service. Filing fees are final and non-refundable, regardless of any action we take on your application, petition, or request, or if you withdraw your request.  If you pay by credit card or debit card, you cannot later dispute the payment. Use our Fee Calculator to help determine your fee.

If you are submitting multiple forms, pay each filing fee separately. We are transitioning to electronically processing immigration benefit requests, which requires us to use multiple systems to process your package. We may reject your entire package if you submit a single, combined payment for multiple forms.

Payment if you file at a field office: You cannot pay fees with a money order or cashier’s check when filing at a field office. You can only pay with a personal check, debit card, credit card, or reloadable prepaid credit or debit card.

You do not need to pay an additional fee for Form I-131 if:

  • You are filing Form I-131 Application Type B or D;
  • You filed a Form I-485 with a fee on or after July 30, 2007, and before April 1, 2024; and
  • Your Form I-485 is still pending.

For refugee travel document applications filed from outside of the United States, you must pay the applicable fee(s) to the cashier at the USCIS overseas office or U.S. embassy or consulate with jurisdiction over your location. Please see the website of the appropriate  embassy or consulate  to confirm acceptable forms of payment. Include the fee receipt from the U.S. embassy or consulate when you file your application package.

Please do not mail cash, personal checks or traveler’s checks. If you do not include a fee receipt with your filing, we will reject your application.

Please do not submit this checklist with your Form I-131. The checklist is an optional tool to use as you prepare your form, but does not replace statutory, regulatory, and form instruction requirements. We recommend that you review these requirements before completing and submitting your form. Do not send original documents unless specifically requested in the form instructions or applicable regulations.

If you submit any documents (copies or original documents, if requested) in a foreign language, you must include a full English translation along with a certification from the translator verifying that the translation is complete and accurate, and that they are competent to translate from the foreign language into English.

Read more information about the types of evidence that may be relevant to specific parole requests on our  Humanitarian Parole  page.

Complete all sections of the form. We will reject the form if these fields are missing:

  • Family Name
  • Physical Address
  • Date of Birth
  • 1.a. – 1.f.
  • Family Name (If 1.f. selected)
  • Physical Address (If 1.f. selected)

Filing Tips:  Review our  Tips for Filing Forms by Mail  page for information on how to ensure we will accept your form.

Don’t forget to sign your form. We will reject any unsigned form.

E-Notification: If you want to receive an e-mail and/or text message that we have accepted  your form at a USCIS lockbox, complete  Form G-1145, E-Notification of Application/Petition Acceptance , and clip it to the first page of your form.

  • Re-Parole Process for Certain Ukrainian Citizens and Their Immediate Family Members  
  • Re-Parole Process for Certain Afghans 
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Completing the DS-160

Important Notice:  Take care to answer all questions on the DS-160 accurately and completely; otherwise, you may have to correct your application and reschedule your visa interview appointment.

Electronically submitting your DS-160 online application is only the first step in the visa application process. Once you have electronically submitted your DS-160 online application, you must contact the embassy or consulate at which you wish to apply to confirm whether you need to be interviewed by a consular officer, and to schedule an interview. You can find a list of U.S. embassies and consulates  here , with links to their websites where you can find information about scheduling a visa interview appointment.  If the embassy or consulate at which you apply informs that you must have a visa interview, the visa application process cannot be completed until you appear for an interview with a consular officer.

Accessing the DS-160

Where can i find the ds-160.

Access the DS-160 here, by clicking:  Consular Electronic Application Center website .

You may wish to preview a sample DS-160 (10.1MB) before beginning.

I am having problems accessing the DS-160.

Use only Internet Explorer 11 or higher, Firefox, or Google Chrome 58 when completing your appplication. Safari and Microsoft Edge are not supported .

What documents do I need to have with me while I complete the DS-160?

You should have the following documents available while you complete your DS-160:

  • Travel itinerary , if you have already made travel arrangements.
  • Dates of your last five visits or trips to the United States , if you have previously travelled to the United States. You may also be asked for your international travel history for the past five years. 
  • Résumé or Curriculum Vitae  - You may be required to provide information about your current and previous education and work history. 
  • Other Information  - Some applicants, depending on the intended purpose of travel, will be asked to provide additional information when completing the DS-160.

Some applicants will need to have additional information and documents handy while completing the DS-160:

  • Students and Exchange Visitors (F, J, and M) : You will be asked to provide your SEVIS ID, which is printed on your  I-20 or DS-2019 , so you should have this form available when completing your DS-160. You also will be asked to provide the address of the school/program at which you intend to study. This information should also be on your I-20 or DS-2019 form. 
  • Petition-based Temporary Workers (H-1B, H-2, H-3, CW1, L, O, P, R, E2C):  You should have a copy of your  I-129  available when completing your DS-160. 
  • Other Temporary Workers:  You will be asked for information about your employer, including the employer’s address, while completing your DS-160.

Can my answers be in my native language?

No. All answers  must be in English, using English characters only,  except when you are asked to provide your full name in your native alphabet. Applications submitted in any language other than English will be denied, and you may be required to submit a new application.

While you must answer all questions in English, translations of questions are available in many languages from the drop-down menu in the right upper corner of the application. These translations should assist you in completing the form in English.

Are all questions on the DS-160 mandatory?

Most questions are mandatory and must be answered in the spaces provided. You may leave spaces blank when the questions are marked “optional.” You may answer a question with “Does Not Apply,” when that question does not apply to you; however, all other questions must be answered. The system  will not  allow you to submit an application with any mandatory questions left unanswered. If you do not complete a mandatory question, the system will display an error message and require you to answer the question before continuing with the application. If you do not answer questions that apply to your circumstances and/or purpose of travel, the system will not accept your application.

Are additional forms required?

No. The online DS-160 application replaced the DS-156, DS-157, DS-158, and DS-3032, which are no longer necessary.  NOTE : In addition to the DS-160, Treaty Trader/Treaty Investor visa applicants also must complete an additional form (see the Treaty Trader/Treaty Investor, E Visa Applicants  section below for more information). 

What happens to my DS-160 if I select a U.S. Embassy or Consulate where I will be applying for my visa, but end up making an interview appointment instead at another U.S. Embassy or Consulate?

The Embassy or Consulate at which you actually apply should be able to access your form using the barcode on your DS-160 confirmation page, which you must bring to the visa interview. For example, a business traveler intends to apply for his visa at the U.S. Embassy in City X, so he selects City X as the location where he will submit his application when he completes his DS-160. He then has an urgent reason to travel to City Y on business. Because there is a U.S. Consulate in City Y, he schedules an appointment for a visa interview there, using the barcode from his completed DS-160 application for appointment scheduling. The U.S. Consulate in City Y is able to accept his DS-160 even though it lists the U.S. Embassy in City X as the location where he originally intended to submit his application.

Completing Specific DS-160 Questions

How do i sign the ds-160 form.

You electronically sign your DS-160 by clicking the “Sign Application” button at the end of the form. Failure to sign may result in termination of the application. Your electronic signature certifies that you have read and understood the questions in the application and that your answers are true and correct to the best of your knowledge and belief. The submission of an application containing any false or misleading statements may result in the permanent refusal of a visa or denial of entry into the United States. All declarations made in the application are unsworn declarations made under penalty of perjury.

Unless you are exempted from appearing in person, your fingerprints will be electronically scanned on the day of your interview. By providing your fingerprints, you will again certify that that you have answered all questions on the DS-160 truthfully and to the best of your knowledge, and that you will tell the truth during your visa interview. You will be directed to read the following statement prior to having your fingerprints scanned:

“By submitting my fingerprint, I am certifying under penalty of perjury that I have read and understood the questions in my visa application and that all statements that appear in my visa application have been made by me and are true and complete to the best of my knowledge and belief.

Furthermore, I certify under penalty of perjury that I will tell the truth during my interview and that all statements made by me during my interview will be complete to the best of my ability.”

Can a third party complete the form on my behalf? Who is exempt from signing the form?

If an applicant is illiterate or unable to complete the application, the applicant must be assisted by a third party. The third party must be identified on the “Sign and Submit” page of the application. While the third party can assist the applicant in completing the application, he or she must instruct the applicant on how to endorse the application on his or her own behalf by clicking the “Sign Application” button.

If the applicant is under the age of 16 or physically incapable of completing an application, the applicant’s parents or guardian may complete and click the “Sign Application” button on his or her behalf. If the applicant has no parent or legal guardian, then the application may be completed by any person having legal custody of, or a legitimate interest in, the applicant.

The DS-160 contains terms that I am not familiar with. Are these terms explained?

Explanations of the following terms contained in the online DS-160 form are available to you as help topics while you complete the DS-160 and are also provided below. 

Help: Surnames

Enter all surnames (or family names) exactly as they are written in your passport. If only one name is written in your passport, enter that as your “Surname.”

Help: Given Names

If your passport does not include a first or given name, please enter 'FNU' (meaning “first name unknown”) in the space for “Given Names.”

Help: Other Names

Other names used include your maiden name, religious name, professional name, or any other name by which you are or have been known.

Make sure to enter the other names you have used in full.  Thus, if you have only used another surname, enter it along with your usual given name. If you have only used another given name, enter it along with your usual surname.

Help: Telecode

Telecodes are four-digit code numbers that represent characters in some non-Roman alphabet names.

Help: Date of Birth

Enter as shown in your passport.

Help: Place of Birth

Please choose the name currently used for the place where you were born.

Help: Phone

You must provide a primary phone number. The primary phone number should be the phone number at which you are most likely to be reached; this could be a land line or a cellular/mobile number. If you have an additional land line or a cellular/mobile number please list that as your secondary phone number. 

Help: Identification Numbers

Your National ID Number is a unique number that your government may have provided. For example, the U.S. Government gives unique numbers to people looking to work or who pay taxes.

Help: Other Nationality

Enter all nationalities you currently hold and all nationalities you have previously held (including United States, if applicable), regardless of whether you have formally and/or legally relinquished the nationality. If the country where you previously held nationality no longer exists, choose the name of the country that is currently used for that location. (For example, if you used to be a citizen of the former East Germany, choose “Germany.”)

Help:  Permanent Resident

Permanent resident means any individual who has been legally granted by a country/region permission to live and work without time limitation in that country/region.

Help: Passport/Travel Document Number

Enter the number of the passport or travel document you will use to travel to the United States. This passport/document must still be valid, and must identify you and your nationality.

Help: Passport Book Number

The Passport Book Number is commonly called the inventory control number. You may or may not have a Passport Book Number on your passport. If you do, the location of the Passport Book Number on your passport may vary depending on the country that issued your passport. Please contact your passport issuing authority if you are unable to determine whether or not your passport contains a Passport Book Number.

Help: Expiration Date

In most cases your passport or travel document must be valid for at least six months after your arrival in the United States.

Help: Application Receipt/Petition Number

If you are applying for a petition-based visa, your application receipt/petition number was given to you by the Department of Homeland Security’s U. S. Citizenship and Immigration Services (USCIS) after you filed your petition application at a USCIS Service Center. The application receipt/petition number is 13 characters long and the first three characters are letters.

Help: Previous Employer

Please enter information regarding your previous two employers only. Applicants may choose to bring along a separate written list of  all  previous employers to the visa interview for reference.

Saving Your DS-160 and Returning to a Partially Completed DS-160

How can i save my application can i stop in the middle of the application and return to it later.

You can save your application or return to a partially completed application. When you begin a new DS-160, you will be issued a unique application identification (ID) number after selecting and answering a security question. Once you have your application ID number and have selected and answered a security question, you may exit the DS-160 application and return to it later.  You must have your application ID to return to your application .   To save your DS-160 to the Consular Electronic Application Center website, click the “Next” button at the bottom of each page you complete.  You have 30 days to return to a partially completed application . To access your application after 30 days, you must save it to your computer hard drive or a disk, as explained in the  FAQ  below.

How do I save my DS-160 application to my computer hard drive or a disk?

Saving to a hard drive or disk  will allow you to access your application after 30 days . To permanently save your application to your computer hard drive or a disk, select the “Save Application to File” button. Then, click the “Save” button on the File Download window. Identify a place on your computer to save the application, browse to that location, and click the “Save” button on the “Save As” window. The system will download your application to the specified location. Once the download is complete, you can click “Close” to return to the live application on our website.  Note:  Applications saved to the hard drive of a public or shared computer or memory device could likely be accessed by anyone else who uses the computer or device after you.

I apply for U.S. visas often. Can I reuse the DS-160?

Yes, you can use information from a previously submitted DS-160 to populate some fields on a new form. There are two ways that you can do this. First, if you plan to apply for a visa in the future, save your DS-160 to your hard drive or a disk using the instructions in the  FAQ  above. When you go to apply for your new visa you can then select “Option B-Upload a Previously Saved Application” on the Getting Started page. Alternately, if your previous visa application was submitted after November 1, 2010, you can select “Option C-Retrieve Application,” enter your previous visa application ID, and then hit “Create a New Application.” Your personal information will then populate the form. Be careful to check that all previously submitted information is current and accurate.

What if I lose my internet connection, the application “times out,” or I receive an error? Will my application be lost?

Why did the edits i made from the review page "edit" link not save.

In order for data changes made from the review page links to save, you must use the buttons at the bottom of each page to navigate, instead of the browser's back/forward buttons or the buttons along the side of the screen.

Uploading a Photo to Your DS-160

I understand that i can upload a photo with my application. how do i get a digital photo that will successfully upload to my application.

Please refer to the  Photograph Requirements  for detailed guidance.

The confirmation page has an "X" in the box where the photo should be. What does that mean?

That means that the photo upload failed. Therefore, you should submit one printed photograph meeting our requirements, along with the online DS-160 confirmation page, to the U.S. Embassy or Consulate at which you plan to apply for your visa.  Please contact the U.S. Embassy or Consulate where you are applying for specific instructions on how to do this.  See the print photo format found in the  Photograph Requirements  for more information. If the confirmation page includes a photo image, then the photo upload function was successful and no separate print photograph is required.

Correcting Answers on a Submitted DS-160

The u.s. embassy or consulate where i went for my visa interview denied my application because my ds-160 contained errors or was incomplete. what does this mean and what do i need to do next.

DS-160 applications submitted before April 1, 2010  cannot be reopened, and therefore, you must complete and submit a new DS-160.

The Embassy or Consulate should reopen your DS-160 submitted after April 1, 2010 if your application is denied for this reason and ask you to correct it , as explained below:

  • DS-160 applications submitted on or after November 1, 2010: Enter your application ID  number and answer additional questions as prompted to access and correct your application. 
  • DS-160 applications submitted on or after April 1, 2010, but before November 1, 2010: Enter your barcode or confirmation number into the Application ID field  and answer additional questions as prompted to access and correct your application.

After I have corrected or completed my DS-160 application, do I need to schedule a new appointment or return to the U.S. Embassy or Consulate?

Ds-160 confirmation page, should i bring my entire application or just the confirmation page with me to the interview.

You are not required to bring your entire application. For your interview, you  are  required to bring your confirmation page with your application ID number on it so we can retrieve your DS-160. You must bring the confirmation page with you during all phases of the application process. Without the confirmation page, we may not be able to process your visa case.

I submitted my online DS-160 application, but lost my confirmation page. Can I print a new one?

Yes, you can reprint the confirmation page of an application that has already been submitted. In order to do so, go into the  Consular Electronic Application Center website  and select the Embassy or Consulate at which you are applying. Hit “Option C-Retrieve Application” on the Getting Started page and enter your application ID number. From there you will be able to view and print your confirmation page.

Family/Group Applications

I am traveling with my family or as part of a group. can i create a family or group application.

Yes. When you select “Email Confirmation” on your Confirmation Page, you will be directed to a “Thank You” page. On the “Thank You” page you will see an option to create a family or group application. When you select this option, certain information from your application, such as destination, will automatically be imported to and displayed on a new application. Please note that if you use this option you must create an individual application for each family member or for each individual within the group.

If I use the option on the "Thank You" page to create a family or group application, can I modify the data automatically populated by the system?

Yes. If one of the dependents has a different surname or nationality, for example, you can alter that data before submitting the application.

Treaty Trader/Treaty Investor, E Visa Applicants

I am applying for a treaty trader/treaty investor, e visa. do i need to fill out the ds-160 and the ds-156e.

It depends. If you are a Treaty Investor (E-2) applicant, you need only complete the DS-160. If you are a Treaty Trader (E-1) or an Executive/Manager/Essential Employee (E-1 or E-2), you must complete the DS-160, and you or your employer must complete the paper  DS-156E  form.

More Information

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US Consulates in India – Contact Numbers, Address, Email, USTravelDocs Support Info

US Consulates and Embassy Contact Info

If you are applying for a US Visa in India , you need to know the US Consulates that have jurisdiction for your state. Also, for emergency appointment requests or getting updates on your 221(g) administrative processing related cases, you may need to email or call the US consulate. In all such cases, you need to know the email address, phone numbers, and contact information of the consulates.

 Also, if your account gets locked, you need to contact US Visa Scheduling or USTravelDocs (CGI Federal) Support. This article has all the current contact information for all US Consulates and US Embassy in India, including what states they service and USTravelDocs Contact Info.

In India, there are a total of 4 Consulates in cities Chennai, Hyderabad, Kolkata, and Mumbai. Also, the main US Embassy is in Delhi. Below are details related to each of them.

US Consulates India Contact Phone Numbers , Emails

If you are just looking for email IDs, and phone numbers, below is a summary of the same. You can use the below for general inquiries or even raise Emergency Appointments.

US Embassy New Delhi

US Embassy in New Delhi provides services for the below states in India

  • Himachal Pradesh
  • Jammu and Kashmir
  • Uttarakhand
  • Uttar Pradesh
  • Contact Address : U.S. Embassy New Delhi, Shantipath, Chanakyapuri, New Delhi – 110021
  • Contact Phone Number : 011-91-11-2419-8000
  • Fax Number : 011-91-11-2419-0017
  • Email ID: [email protected]   ( non-immigration visa-related issues, questions)

US Consulate Hyderabad

The US Consulate in Hyderabad provides US Visa services for the below Indian states:

  • Andhra Pradesh
  • Contact Address :  U.S. Consulate General Hyderabad, Survey No. 115/1, Financial District, Nanakramguda, Hyderabad, Telangana, 500032
  • 040-6932-8000 ( India Local Landline Number)
  • +91 22 62011000 (Calling from India for Consular Services)
  • +1-703- 520 -2239 (Calling from US)
  • Old Number: +91 120 4844644 (Not sure if it is used now)
  • Email ID : [email protected]  ( non-immigration visa related issues, general questions)

US Consulate Chennai

US Consulate in Chennai provides US Visa services for the below states & union territories in India

  • Lakshadweep Islands
  • Andaman and Nicobar Islands
  • Contact Address :  U.S. Consulate General Chennai, Gemini Circle, Chennai 600006
  • +91-44-2857-4000
  • +91-44- 2811-2000
  • Fax Number : 044-2811-2020
  • Email ID : [email protected]   ( non-immigration visa related issues, general questions)

To know more US Consulate Chennai, You may also read about US Consulate Chennai – Hotels, Locker, Holidays, and other FAQs

US Consulate Kolkata

The US Consulate in Kolkata provides US Visa services for the below states in India:

  • Arunachal Pradesh
  • West Bengal
  • Contact Address :  U.S. Consulate General Kolkata, 38A, 5/1 Ho Chi Minh Sarani Kolkata – 700071, West Bengal, India
  • US Consualte Kolkata Contact Number : +91-33-6827-2400
  • Fax Number : +91-(33)-2282-2335
  • Email ID : [email protected]    ( non-immigration visa-related issues, general questions)

US Consulate Mumbai

The US Consulate in Mumbai provides US Visa services for the below states and union territories in India

  • Madhya Pradesh
  • Chhattisgarh
  • Maharashtra
  • Diu and Daman
  • Dadra and Nagar Haveli
  • Contact Address :  U.S. Consulate General Mumbai, C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051
  • US Consulate Mumbai Contact Number: +91-22-2672-4000
  • Email ID : [email protected]   ( non-immigration visa related issues, general questions)

US Visa Scheduling / CGI Federal Customer Care India Contact Info

If you have any issues with your appointment or account ( including booking issues), you can reach out to US Visa Scheduling or CGI Federal Customer Care. This is the customer care for the new website usvisascheduling.com that is used for booking appointments in India. Below is the contact information for the same

  • E-mail : [email protected]
  • +91 22 62011000 ( English / Hindi / Telugu/ Tamil/ Gujarati/ Bengali/ Punjabi)
  • +1-703-520-2239 (for all calls from the United States)
  • Web Call: You can make a call directly from your web browser at the US Visa Scheduling Customer Care page
  • India Callers : Monday through Friday – 8 AM to 8 PM India Standard Time (IST), Sunday 9 AM to 6 PM IST.
  • US Callers : Sunday 10:30 pm through Friday 10:30 AM Eastern Standard Time (EST)
  • The call centers are closed on most of the Public holidays and Saturdays.

The below National Interest Exception(NIE) contact information is only applicable for few situations. US Department of State lifted the Travel Bans and the NIE is not applicable in 2022 for most of the visa types. You can raise Emergency US Visa Appointment Request

US Consulates India : Email IDs for NIE Requests

As the US has banned India Travelers due to the COVID situation, you would need to exempt from the proclamation or get National Interest Exception(NIE) to travel to the US. For that, you need to send emails to US Consulates at the below email addresses.

You can check US Embassy India Official Contact Page for latest info

Other Articles

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Apply for a U.S. Visa

In saudi arabia.

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On this page:

Hours of Operation

Check the status of your visa, check the status of your passport, contact information, reporting fraud.

English and Standard Arabic speaking customer service agents are ready to assist you from Sunday to Thursday from 8:00 a.m. to 4:00 p.m. local Saudi time and 3 a.m. to 11 a.m., Eastern Standard Time in the United States. The call center is closed on Saudi national holidays, on holidays observed by the U.S. Embassy/Consulate

Notice: Please note that Call Center agents working hours during the Holy month of Ramadan will be from Sunday to Thursday from 8:00 a.m. to 3:00 p.m. local Saudi time and 3 a.m. to 9 a.m., Eastern Standard Time in the United States.

  • Live Chat: Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. To chat with a customer service representative, please click on the "LIVE CHAT" button below, enter your information as required and press the chat icon. The session will be secure and encrypted. To facilitate the provision of our services, we use session cookies. By using this service, you are agreeing to it.

You can check the status of your application any time at the following website . 

Instant: Enter your passport number below to check on the status.

Email: Send an email to  [email protected]  and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.

how to contact us travel docs

If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent. 

Email: To reach a customer service representative via email, please write to [email protected] .

Telephone: Please contact a customer service representative using one of these telephone numbers:

  • Callers in Saudi Arabia : Call  +966115103731   .
  • Callers in the United States: Call 1 703 520 2248.
  • If you are calling from Saudi Arabia and would like our service to call you, please enter your local phone number from Saudi Arabia and click on Call. Number

Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. To begin, click on the "Click to Talk" button below, enter your information as required and press the phone icon. Please make sure the audio features on your device are enabled or share permission if asked for: microphone and speaker. The functionality of the widget was intentionally restricted to messaging and to audio connections only. Your communication will be secure and none of your data will be stored. It's deleted the very moment you close your browser. Your webcam is never accessed! To facilitate the provision of our services, we use session cookies. By using this service, you are agreeing to it.

Skype Me™!

Please contact us at [email protected] if you have experienced fraud or have been asked to pay any unnecessary fees to pay your MRV fee, schedule your visa interview, or ship documents to or from the consular section.

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COMMENTS

  1. USTravelDocs

    Apply for a U.S. Visa. At this website, you can learn about obtaining a visa, as well as applying for your visa. How to apply for your nonimmigrant visa for travel to the United States. What documents, photos and information you need to apply for your visa. How to access visa application forms and instructions.

  2. Contact Us

    × External Link. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein.

  3. U.S. Visas Contacts

    If you are looking for general visa information, such as the categories of visas that are available, or how to apply, we recommend you review the information on this website first. You will also find guidance on how to apply for a visa on the website of the U.S. Embassy or Consulate nearest your place of residence.. If you have further questions about visas to the United States that are not ...

  4. USTravelDocs

    USTravelDocs is your online guide to apply for a U.S. visa from any country. Register, pay, book, and check your visa status at portal.ustraveldocs.com.

  5. U.S. Visas

    A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler's passport, a travel document issued by the traveler's country of citizenship. Certain international travelers may be eligible to travel to the United States without a visa if they meet the ...

  6. U.S. citizens traveling abroad

    Authenticate an official document for use outside the U.S. Apostilles and authentication certificates show U.S. documents are genuine. Learn when to use each. Make traveling abroad easier: learn about visas, Trusted Traveler Programs, driving, and emergencies. Also, learn to authenticate documents with apostilles.

  7. Visit the U.S. as a tourist

    The Visa Waiver Program allows citizens of participating countries to travel to the U.S. for tourism or business for up to 90 days without a visa. How to apply for or renew a U.S. tourist visa If you visit the U.S. for tourism or business, you may need a visitor visa, also known as a tourist visa.

  8. How to apply for or renew a U.S. tourist visa

    How to renew a visitor visa. You must renew your visitor visa at a U.S. embassy or consulate abroad. Only diplomatic visa holders and their dependents can renew their visas within the U.S. The process to renew a visitor visa is the same as getting one for the first time. Follow the process to apply for a visitor visa from the Department of State.

  9. USTravelDocs

    Return to top Return to top Back to choose your country or region Return to top Back to choose your country or region

  10. Our Offices

    Contact 5 National Offices. Washington DC. 1010 Wisconsin Ave NW STE #845 Washington, DC 20007. Fatemeh LeTellier - Chief Operating Officer. Voice: 800-874-5100 ... About Us. Travel Document Systems, Inc. (TDS) is a leading visa and passport processing agency. For over 30 years we have served travel professionals, tour operators, and cruise ...

  11. DS-160: Online Nonimmigrant Visa Application

    The DS-160, Online Nonimmigrant Visa Application form, is for temporary travel to the United States, and for K (fiancé (e)) visas. Form DS-160 is submitted electronically to the Department of State website via the Internet. Consular Officers use the information entered on the DS-160 to process the visa application and, combined with a personal ...

  12. Travel Documents

    Travel Documents. If you wish to return to the United States lawfully after traveling outside the United States, you generally must have a: Valid entry document, such as a Permanent Resident Card (Green Card) or nonimmigrant visa; or. Valid and unexpired travel document. The type of document you need varies depending on your immigration status ...

  13. Contact Us

    If you are a U.S. citizen with a serious emergency, call the U.S. Consulate General at 022-2672-4000 (from India) or 011-91-22-2672-4000 (from the United States). After normal business hours (08:00 - 16:30 Monday through Friday), you will be directed to an Officer on Duty. Job Opportunities at the U.S. Consulate General Mumbai.

  14. Application for Travel Document

    I-131, Application for Travel Document. ALERT: On Jan. 31, 2024, we published a final rule in the Federal Register, that adjusts the fees required for most immigration applications and petitions. The new fees will be effective April 1, 2024. Applications and petitions postmarked on or after April 1, 2024, must include the new fees or we will ...

  15. Nonimmigrant Visas

    To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below: Email: [email protected] Telephone from the US: (703) 745-5478 Telephone from Honduras: (504) 2244-9540 Call Center representatives are available Mondays through Fridays from 8:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 3:00 p.m ...

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  17. Traveler's Checklist

    Other Information for U.S. Citizen Travelers. Information for Travel Agents. Travel to High-Risk Areas. Traveling with firearms. Traveling with a pet. Travel during tropical storm season. FBI Safety and Security Information for U.S. Students Traveling Abroad. Customs and import restrictions. Global Entry.

  18. Apply for a U.S. Visa

    Chat with an Agent. Your Information. Your First Name: *. Your Last Name: *. Your Email Address: *. Please enter a valid email address. Embassy where you would like to apply: *. Please choose a question category: *. * These are required fields.

  19. DS-160: Frequently Asked Questions

    Once you have electronically submitted your DS-160 online application, you must contact the embassy or consulate at which you wish to apply to confirm whether you need to be interviewed by a consular officer, and to schedule an interview. You can find a list of U.S. embassies and consulates here, with links to their websites where you can find ...

  20. US Consulates India: Contact Number, Email, Address Info [2024]

    Contact Address: U.S. Consulate General Mumbai, C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051. US Consulate Mumbai Contact Number: +91-22-2672-4000. Email ID : [email protected] ( non-immigration visa related issues, general questions)

  21. Apply for a U.S. Visa

    Email: To reach a customer service representative via email, please write to [email protected]. Telephone: Please contact a customer service representative using one of these telephone numbers: Callers in Vietnam: Call 19006444. Callers in the United States: Call +17036657350. Click to Talk: You can talk to us directly through ...

  22. Apply for a U.S. Visa

    To reach a customer service representative via email, please write to [email protected]. Please contact a customer service representative using one of these telephone numbers: Callers in Saudi Arabia: Call +966115103731 . Callers in the United States: Call 1 703 520 2248. Click to Talk: You can talk to us directly through ...